Cheering system, cheering method, and cheering program

Abstract

To provide a novel technique relating to a cheering system.SOLUTION: A cheering system that allows a plurality of users to mutually convey feelings of cheering and sympathy includes: a user management database that stores user information including attribute information of the users; comment posting means that receives, from each user, posting of a comment in association with the attribute information of the user; retrieval means that extracts another person's comment which is posted by another user having the same attribute information as the one of the user; output processing means that performs display processing in which the other person's comment extracted by the retrieval means is displayed in a list on a timeline of the user; and response reception means that receives a response indicating cheering or sympathy for the other person's comment for which the display processing has been performed.SELECTED DRAWING: Figure 5

Description

[Technical field]

[0001] The present invention relates to a cheering system, a cheering method, and a cheering program. [Background technology]

[0002] Conventional problem-solving apps for users with problems are either ones where doctors or specialists are the consultees, or where solutions are solicited from general users. However, users with problems often already understand the solutions or answers to their problems before consulting, and what such users want is empathy, not realistic answers or suggestions.

[0003] Patent Document 1 discloses an invention relating to an SNS server, a control method and a control program, in which when a user posts content (photos, text, etc.), the content is shared with designated users and only user expressions of intent such as "likes" or "likes" are accepted. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2013-97386 A

[0005] The invention described in Patent Document 1 enables content posted by a user to be shared with designated users, and makes it possible to set only a flag indicating the user's feelings about the content. However, in the invention described in Patent Document 1, the post information of a post posted by a user includes the user ID of the user and a share friend ID, which is the user ID of another user who the user wishes to view the post. Other users with whom the posted post should be shared are selected, and the post is distributed to the selected share friends, so that the posted post is shared only with users who have a relationship with the user. Summary of the Invention [Problem to be solved by the invention]

[0006] In view of the above circumstances, an object of the present invention is to provide a new technology related to a support system. [Means for solving the problem]

[0007] In order to solve the above problem, the present invention is a support system that allows multiple users to communicate feelings of support and sympathy to each other, and is characterized by having a user management database that stores user information including attribute information of the user, a comment posting means that accepts comments posted by the user in association with the attribute information of the user, a search means that extracts comments posted by other users having the same attribute information as the user, an output processing means that displays the comments of others extracted by the search means in a list on the timeline of the user, and a response receiving means that accepts responses showing support or sympathy to the displayed comments of others. With this configuration, the present invention allows other users (including other users who have no relationship with the user) who are in the same position and have the same worries to feel that they are not alone by showing sympathy to comments posted by other users or having sympathy shown to comments posted by the user himself.

[0008] In a preferred embodiment of the present invention, the output processing means further includes processing for displaying the user's own comments posted by the user on the user's timeline. With this configuration, the present invention allows the user to view information related to comments posted in the past and to check how many other users have responded to the comment.

[0009] In a preferred embodiment of the present invention, the output processing means is capable of switching between displaying a list of the user's own comments and a list of comments made by others to which the user has responded. With this configuration, the present invention allows the user to check comments that he or she has posted or responded to in the past.

[0010] In a preferred embodiment of the present invention, the support system further includes a responding user extraction means for extracting other users who have responded to the user's own comment, and the output processing means displays the other users extracted by the responding user extraction means in order of the number of responses to the user's own comment. With this configuration, the present invention makes it possible to check users who have responded to comments posted by the user in the past, and also to check how many responses the user has made to the user's comments.

[0011] In a preferred embodiment of the present invention, the output processing means displays an animation indicating that the processing is completed when the user posts the comment or receives a response to a comment by another person. With this configuration, the present invention can indicate to the user that the posting or response processing is completed.

[0012] In a preferred embodiment of the present invention, a plurality of pieces of attribute information can be set for one piece of user information, and the comment posting means accepts a comment posted by the user together with a designation of any of the attribute information. With this configuration, the present invention allows a user having a plurality of attributes to designate the position from which the comment is posted, and the user can feel that he or she is receiving a response (sympathy) from a user in the same position.

[0013] In order to solve the above problems, the present invention is a support method that allows a plurality of users to convey feelings of support and sympathy to each other, and is characterized by including a user management database that stores user information including attribute information of the user, a comment posting step that accepts comments posted by the user in association with the user's attribute information, a search step that extracts comments of others posted by other users having the same attribute information as the user, an output processing step that displays the comments of others extracted by the search step in a list on the user's timeline, and a response receiving step that accepts responses showing support or sympathy to the displayed comments of others.

[0014] In order to solve the above problems, the present invention is a support program that allows multiple users to communicate feelings of support and sympathy to each other, and is characterized in that it causes a computer to function as a user management database that stores user information including attribute information of the user, a comment posting means that accepts comments posted by the user in association with the user's attribute information, a search means that extracts comments of others posted by other users having the same attribute information as the user, an output processing means that displays the comments of others extracted by the search means in a list on the user's timeline, and a response receiving means that accepts responses showing support or sympathy to the displayed comments of others. Effect of the Invention

[0015] The present invention can provide novel technology related to a cheering system. [Brief description of the drawings]

[0016] [Figure 1] 1 shows a configuration diagram of a system according to an embodiment of the present invention. [Diagram 2] FIG. 1 shows a hardware configuration diagram according to an embodiment of the present invention. [Diagram 3] ER diagram showing information stored in a database DB according to one embodiment of the present invention. [Figure 4]FIG. 1 is a diagram showing the overall procedure for posting a comment according to an embodiment of the present invention. [Diagram 5] FIG. 2 is a diagram showing a main screen 0w1 according to an embodiment of the present invention. [Figure 6] FIG. 4 is a diagram showing a display screen according to an embodiment of the present invention. [Figure 7] FIG. 4 is a diagram showing a display screen according to an embodiment of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0017] In this specification, the configuration, operation, and effects of one embodiment of the present invention will be described below with reference to the drawings.

[0018] The present invention is not limited to the following embodiments, and various configurations may be adopted.

[0019] For example, the configuration, operation, etc. of the support system are described in this embodiment, but the same effects can be achieved by the executed method, computer program, etc. The program in this embodiment may be provided as a non-transient computer-readable recording medium, or may be provided so as to be downloadable from an external server, or the program may be started on an external computer to realize its functions in the support system (so-called cloud computing).

[0020] In addition, in this embodiment, the "means" may include, for example, a combination of hardware resources implemented by a circuit in the broad sense and software information processing that can be specifically realized by these hardware resources. In this embodiment, "information" is represented by, for example, a physical value of a signal value representing a voltage or current, a high or low signal value as a binary bit collection consisting of 0 or 1, or a quantum superposition (so-called quantum bit), and communication and calculation can be performed on a circuit in the broad sense.

[0021] A circuit in the broad sense is a circuit realized by appropriately combining a circuit, circuitry, a processor, memory, etc. In other words, it includes a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), an LSI (Large Scale Integration), an ASIC (Application Specific Integrated Circuit), an FPGA (Field-Programmable Gate Array), etc.

[0022] <System configuration> 1 is a schematic diagram of a support system in this embodiment. The support system includes a management server 1 and multiple terminal devices 2 (2A, 2B, 2C, etc.). The management server 1 and the multiple terminal devices 2 are configured to be able to communicate with each other via a communication network NW.

[0023] The communication network NW is composed of an IP (Internet Protocol) network such as the Internet, etc. In the following explanation, the inclusion of the communication network NW will be omitted unless it is unclear.

[0024] <Administration Server 1> A general-purpose server computer, a personal computer, or the like can be used as the management server 1. In this embodiment, the management server 1 can also be configured using a plurality of computers.

[0025] <Terminal device 2> Each terminal device 2 may be a personal computer, a smartphone, a tablet terminal, etc. The terminal device 2 has an application for making a request to the management server 1 and receiving a response.

[0026] FIG. 2 is a hardware configuration diagram of the management server 1 and the terminal device 2 in the support system.

[0027] <Hardware configuration of Management Server 1> 2(a) is a diagram showing an example of a hardware configuration of the management server 1. The management server 1 includes, as its hardware configuration, a communication unit 11, a control unit 12, and a storage unit 13.

[0028] The communication unit 11 executes communication control with the communication network NW, and performs input required to operate the management server 1 and output related to the operation results.

[0029] The control unit 12 includes one or more processors such as a CPU (Central Processing Unit), and controls the overall operation and processing of the management server 1 by executing a support program according to the present invention, an OS (Operating System), and other applications.

[0030] The memory unit 13 is a hard disk drive (HDD), read only memory (ROM), random access memory (RAM), etc., and stores the support program of the present invention and data used when the control unit 12 executes processing based on the program.

[0031] <Hardware configuration of terminal device 2> 2(b) is a diagram showing an example of a hardware configuration of the terminal device 2. The terminal device 2 includes, as its hardware configuration, a communication unit 21, a control unit 22, a storage unit 23, an output unit 24, and an input unit 25.

[0032] The communication unit 21 of the terminal device 2 controls communication with the communication network NW. The control unit 22 includes one or more processors such as a CPU, and controls the overall operation processing of the terminal device 2. The storage unit 23 is an HDD, ROM, RAM, etc., and stores the support program according to the present invention and data used when the control unit 22 executes processing based on the program.

[0033] The output unit 24 is an interface, such as a monitor or display, for displaying a screen (described later) to the user.

[0034] The input unit 25 is an interface capable of inputting operations, such as a mouse, keyboard, or touch panel.

[0035] <Functional components> As illustrated in FIG. 2(a), the management server 1 includes a comment posting means 101, a search means 102, a response receiving means 103, a responding user extraction means 104, an output processing means 105, and a database DB.

[0036] To logically realize the above-mentioned functional components in the management server 1, a support program is installed as an application program in the storage unit 13. Then, in the management server 1, when the power is turned on, the control unit 12 executes processing based on the support program stored in the storage unit 13, thereby realizing the above-mentioned functional configuration.

[0037] <Enter user information> In this embodiment, a user who uses the support system inputs user information including the management number, nickname, date of birth, sex, and attribute information of the icon associated with the user through the input unit 25 in advance when registering an account. The management server 1 stores the user information received through the communication unit 11 in the database DB in association with the user ID. Here, the attribute information included in the user information is information indicating attributes to which the user corresponds, such as age, occupation, job title, and marital history, and is preferably defined by a combination of these. The above combination is a combination of multiple different attributes, such as age + occupation (for example, a nutritionist in his 20s or a dental hygienist in his 30s) or age + sex + marital history (for example, a single mother in her 30s). Note that, when registering attribute information, attributes other than the above or combinations of attributes may be used, and multiple attribute information may be set for one piece of user information. In this embodiment, when inputting user information, the user selects an attribute (such as age, sex, occupation, etc.), and selects an item (such as male or female, single mother or unmarried) that corresponds to the user from the selected attribute, or inputs a numerical value. The attributes selectable by the user may be predetermined, and the user may select an item from the attribute or input a numerical value. Here, the age of the user may be determined by the date of birth inputted when registering the account. In addition, the database DB stores the settings related to the icon of each user as icon information, and the icon information is associated with the management number of the icon, the billing setting, the part of the part, the individual number of the part, and the name of the part. In this embodiment, the icon is a combination of parts of multiple parts accepted via the input unit 25, and the registration of the combination is accepted when registering the account or on the various setting change screen 0w6 described later.

[0038] <Enter comment data> The comment posting means 101 accepts a user's comment (hereinafter, a self-comment) input via the input unit 25, and stores the accepted self-comment in the database DB in association with the user ID of the user and the specified attribute information. In addition, when multiple attribute information are registered, the comment posting means 101 may associate the attribute information specified by the user from among the multiple attribute information with the accepted self-comment. Alternatively, the comment posting means 101 may automatically associate the attribute information associated with the user ID of the user. In addition, the above comment and attribute information may be input and specified via a comment registration screen 0w3 described later, and the attribute information that the user can specify is the attribute information registered by the user when registering an account or on a various setting change screen 0w6 described later. In this embodiment, the comment posting means 101 does not need to refer to a keyword included in the NG word master and store a comment including the same word as the keyword in the database DB. In addition, the NG word may be registered or added by an administrator of the management server 1.

[0039] The search means 102 extracts information related to comments by others associated with attribute information specified by the user in response to a search request received via the communication unit 11. In this embodiment, the comments by others are comments posted by a user having a user ID different from the user ID of the user who owns the terminal device 2 that sent the search request. Here, the search request is a request for instructing the management server 1 to extract comments by others that meet a condition, which is sent to the management server 1 when performing display processing of the main screen 0w1 described below.

[0040] The response receiving means 103 receives response information, which is information indicating support or sympathy, inputted via the input unit 25 in response to the comment of others that is displayed on the main screen 0w1 described later. In this embodiment, a button or the like is set on the main screen 0w1 described later for the user to respond to or sympathize with the comment of others, and the response receiving means 103 stores the user ID of the user who pressed the button or the like in association with the comment data stored in the database DB, on condition that the button or the like is pressed. Here, the database DB stores a response master having the user ID, the user ID of the other user (hereinafter, the other user) who responded to the comment posted by the user, the number of times the other user responded to the comment posted by the user, and the block user ID which is the user ID of the other user whose comment the user refused to display. Note that the number of responses in this embodiment may be the number of responses within a predetermined period from the posting of the user's comment, or may be the number of responses within a certain period from the time when the search request was received. In this embodiment, the sympathy or support may be canceled by pressing the button or the like again. In this case, the response receiving means 103 deletes the user ID stored in association with the comment data.

[0041] The responding user extraction means 104 extracts other users who have responded to a comment posted by a user. Here, the responding user extraction means 104 extracts the user ID of the other user associated with the user's own comment designated by the user. Furthermore, the responding user extraction means 104 may extract user information of the other user and the number of responses of the other user from the response master based on the user ID of the extracted other user.

[0042] The output processing means 105 performs display processing of various screens described below based on the information extracted by the search means 102 and the responding user extraction means 104. Furthermore, when the output processing means 105 receives a comment posted by a user or an input of a response to a comment from another person, the output processing means 105 performs display processing of an animation indicating that the processing is completed. The output processing means 105 displays a self-comment posted by the user on the user's timeline. The output processing means 105 can switch between displaying the user's own comment and a list of comments from others to which the user responded. The output processing means 105 sorts and displays the other users extracted by the responding user extraction means 104 in order of the number of responses to the self-comment. The display screen will be described in detail later with reference to FIGS. 5(a) to 7(d).

[0043] <Overall steps for posting a comment> An example of the overall procedure for posting a comment using the support system will be described with reference to Fig. 4. Here, an example of posting a comment will be described on the assumption that user information has already been input.

[0044] The output processing means 105 performs display processing of the main screen 0w1 of the user having the input user information (step S101).

[0045] <Main screen 0w1> As illustrated in FIG. 5(a), the output processing means 105 displays and processes a main screen 0w1 including a timeline display section 0w1a and a transition button display section 0w1b, and transmits the processing result to the terminal device 2. The timeline display section 0w1a includes at least the posted comment, the cheer button, and the sympathy button for the comment of others associated with the same attribute information as the attribute information associated with the user ID, and also includes any of the attributes of the user who posted the comment, the number of times other users pressed the sympathy button or the cheer button for the comment, the icon of the user, and the posting date and time of the comment. In this embodiment, the icon may further include a status icon indicating the activity level (activity status) of the user, and the status icon changes depending on the number of times the user pressed the cheer button or the sympathy button for the comment of others (for example, the color of the status icon changes). In FIG. 5(a), the icon of each user is shown as a figure in which a circle and a square overlap, the square figure is the status icon, and the circle figure is the status icon. The transition button display section 0w1b displays a comment posting button for transitioning to a comment registration screen 0w3 where a comment can be input and posted, a HOME screen button for transitioning to the main screen 0w1, a timeline setting button for transitioning to a timeline setting screen 0w5 for determining settings related to comments displayed in the timeline display section 0w1a, a My Page display button for displaying My Page 0w4, and a setting screen display button for transitioning to a various setting change screen 0w6 where user information can be changed. In this embodiment, various screens described later may have the same configuration as the transition button display section 0w1b. In addition, in this embodiment, when multiple pieces of attribute information are set for one piece of user information when registering an account, the timeline display unit 0w1a may have an attribute selection unit 0w1c that allows the user to select which attribute information is associated with the comments of others to display. When a user selects an attribute of a comment to be displayed on the timeline via the attribute selection unit 0w1c, the terminal device 2 transmits a search request including the user ID of the user and the selected attribute information to the management server 1. Furthermore, the search means 102 extracts comments of others associated with the attribute information included in the search request based on the search request transmitted from the terminal device 2. In addition, as illustrated in FIG. 5(b), the output processing means 105 performs display processing of the user information display screen 0w2 including the basic information display section 0w2a and the report section 0w2b on the condition that an icon or the like displayed on the timeline display section 0w1a is pressed, and transmits the display processing result to the terminal device 2. In the basic information display section 0w2a, user information of the user who posted the comment of others is displayed. The report section 0w2b can report the user who posted something that makes other users feel uncomfortable to the administrator of the cheering system, or block the user so that the user is not displayed on the timeline display section 0w1a. In addition, if a user is blocked by a predetermined number of users or more, the user ID of the user is stored in a block list. The search means 102 does not extract posts of users whose user IDs are stored in the block list (the user is not displayed on the timeline display section 0w1a). In addition, in this embodiment, the account of a user who has been reported by a predetermined number of users or more is suspended (suspension or freezing of usage rights). In this case, the account may be suspended manually by an administrator of the management server 1, and the comments posted by the user whose account has been suspended via the comment registration screen 0w3 and the response information received by the response receiving means 103 may remain stored in the database DB. Also, in this embodiment, it is possible to cancel the report or block by unchecking the check box for report or user block in the report section 0w2b.

[0046] In this embodiment, the output processing means 105 may first display the main screen 0w1 when the user logs in to the support system. Alternatively, the output processing means 105 may first display a notification screen (not shown) when the user who has logged out once logs in again after a predetermined time has elapsed. Here, the notification screen is a screen that displays the number of times that the other user pressed the support button or the like button in response to the user's own comment posted by the user from the time of the previous logout to the time of re-login, and the predetermined time may be a time that has been determined in advance.

[0047] The output processing means 105 performs display processing of the comment registration screen 0w3 on the condition that the user presses the comment posting button (step S102). As exemplified in Fig. 6(a), the comment registration screen 0w3 includes a comment input section 0w3a that accepts input of a comment by the user, and a posting section 0w3b that accepts transmission of the input comment to the management server 1. Note that, when multiple attribute information are set for one piece of user information, the comment registration screen 0w3 may have an attribute designation section 0w3c that accepts designation of an attribute to be associated with the comment.

[0048] The comment posting means 101 registers the comment entered via the comment registration screen 0w3 in the database DB in association with the attribute information of the user who entered the comment or with attribute information specified from among multiple attribute information associated with the user information (step S103).

[0049] When the comment posting means 101 registers the comment in the database DB in step S103, the output processing means 105 displays an animation indicating that the registration has been completed (step S104). In this embodiment, the output processing means 105 displays the animation superimposed on the comment registration screen 0w3 as exemplified in FIG. 6(b). Alternatively, the output processing means 105 may display the animation superimposed on a screen that was displayed on the output unit 24 before the comment registration screen 0w3 was displayed. Similarly, the output processing means 105 may display the animation superimposed on the main screen 0w1 when the support button and sympathy button for another person's comment are pressed in the timeline display section 0w1a.

[0050] <Display screen in this embodiment> The screens that are displayed by the output processing means 105 will be described with reference to FIGS. 7(a) to 7(c).

[0051] <My Page 0w4> As illustrated in FIG. 7(a) and FIG. 7(b), the output processing means 105 performs display processing of the My Page 0w4 including the display switching section 0w4a, the comment display section 0w4b, and the responding user display section 0w4c, and transmits the processing result to the terminal device 2. In the display switching section 0w4a, it is possible to determine which type of comment to display in the comment display section 0w4b. In this embodiment, it is possible to select to display on the timeline any one of the self-comment posted by the user, the other's comment for which the user pressed the support button, and the other's comment for which the user pressed the sympathy button. The comment display section 0w4b displays information related to the type of comment specified in the display switching section 0w4a. In addition, the comments displayed in the comment display section 0w4b may be displayed according to the order set in the timeline setting screen 0w5 described later. In the responding user display section 0w4c, the other user who pressed either the support button or the sympathy button for the user's own comment is displayed. At this time, the output processing means 105 may display the other users in descending order of the number of times they have responded to the user's own comment based on the information extracted by the responding user extraction means 104, and may display user information of other users having the icon in response to pressing of the icon in the responding user display section 0w4c. Note that in this embodiment, users who have withdrawn from the membership and users whose accounts have been suspended do not need to be displayed in the responding user display section 0w4c. In this embodiment, the output processing means 105 performs display processing of the responding user display section 0w4c on the condition that the number of supporters or sympathies for the user's own comment displayed on the timeline is pressed.

[0052] <Timeline setting screen 0w5> As illustrated in FIG. 7(c), the output processing means 105 performs display processing on the timeline setting screen 0w5 including the display setting change section 0w5a, and transmits the processing result to the terminal device 2. In the display setting change section 0w5a, the extraction conditions of the comments of others extracted by the responding user extraction means 104 and the settings related to the arrangement of the comments of others displayed in the timeline display section 0w1a can be changed. In this embodiment, the user can confirm the settings selected via the display setting change section 0w5a by pressing the commit button in the display setting change section 0w5a. In addition, in the display setting change section 0w5a, the settings related to the number of comments of others displayed in the timeline display section 0w1a and the display order (for example, displaying 100 comments in order of the most recent posting date and time) may be changeable. In addition, in this embodiment, it may be possible to set conditions for comments that are not displayed in the user's timeline display section 0w1a (filtering conditions for other people's comments that are not displayed only to that user) via the timeline setting screen 0w5, and the above-mentioned set conditions may be stored in the database DB as a block list associated with the user ID of that user.

[0053] <Various settings change screen 0w6> As illustrated in FIG. 7(d), the output processing means 105 displays the various settings change screen 0w6 including the various settings change section 0w6a, and transmits the processing result to the terminal device 2. In the various settings change section 0w6a, it is possible to change various settings such as the user's attribute information, icon, block list, animation effects at the time of posting / response, and BGM at the time of posting / response, check the terms of use / privacy policy, inquire the administrator of the management server 1, and withdraw from the membership, and the version and copyright of the cheering system are described. In this embodiment, it is assumed that the user's nickname, date of birth, and gender cannot be changed. In this embodiment, when the withdrawal button in the various settings change section 0w6a is pressed, a dialogue for confirming the intention to withdraw is displayed. If the user inputs the intention to withdraw from the membership in the dialogue, the user's right to use the service is suspended. The comments posted by the withdrawn user via the comment registration screen 0w3 and the response information accepted by the response acceptance means 103 may remain stored in the database DB. In this embodiment, the output processing means 105 may display a blocked user list (not shown) on the condition that the user presses the block list display in the various setting change section 0w6a, and may display a user information display screen 0w2 on the condition that a user is selected in the blocked user list. In this embodiment, the blocked user list displays users who have previously checked the user block checkbox via the user information display screen 0w2.

[0054] According to the present invention, a novel technology related to a cheering system can be provided. [Explanation of symbols]

[0055] 1: Management server 2: Terminal device 11, 21: Communications Department 12, 22: Control section 13, 23: Storage section 24: Output section 25: Input section 101: Comment posting method 102: Search methods 103: Response acceptance means 104: Response user extraction means 105: Output processing means

Claims

1. A support system that allows multiple users to support each other and convey feelings of sympathy, a user management database that stores user information including attribute information of the user; and a comment posting means that accepts comments posted by the user in association with the attribute information of the user; A search means for extracting comments posted by other users having the same attribute information as the user; an output processing means for displaying the comments of others extracted by the search means in a list on a timeline of the user; A response receiving means for receiving a response showing support or sympathy to the display-processed comment of another person; A support system comprising:

2. The support system according to claim 1 , wherein the output processing means further includes processing for displaying a self-comment posted by the user himself / herself on a timeline of the user.

3. 2. The support system according to claim 1, wherein the output processing means is capable of switching between displaying a list of the user's own comments and a list of comments by others to which the user has responded.

4. The support system further includes a response user extraction means for extracting other users who have responded to the user's own comment, 2. The support system according to claim 1, wherein the output processing means displays the other users extracted by the responding user extraction means in order of the number of responses to the user's own comment.

5. The support system of claim 1, characterized in that the output processing means displays an animation indicating that processing has been completed when the user posts the comment or inputs a response to a comment by another person.

6. A plurality of pieces of attribute information can be set for one piece of user information, The support system according to claim 1 , wherein the comment posting means accepts a comment posted by the user together with a designation of any one of the attribute information.

7. A cheering method for allowing a plurality of users to mutually express support and sympathy to each other, a user management database that stores user information including attribute information of the user; and a comment posting step that accepts comments posted by the user in association with the attribute information of the user; A search step of extracting comments posted by other users having the same attribute information as the user; an output processing step of displaying the comments of others extracted in the search step in a list on the user's timeline; A response receiving step of receiving a response showing support or sympathy to the display-processed comment of another person; A cheering method characterized by including:

8. A support program that allows multiple users to support each other and convey feelings of sympathy, Computer, a user management database that stores user information including attribute information of the user; and a comment posting means that accepts comments posted by the user in association with the attribute information of the user; A search means for extracting comments posted by other users having the same attribute information as the user; an output processing means for displaying the comments of others extracted by the search means in a list on a timeline of the user; A response receiving means for receiving a response showing support or sympathy to the display-processed comment of another person; A support program that functions as a

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