Operation support device, operation support method and program

Abstract

To enable a user to grasp an operating method further easily.SOLUTION: An operation support device (terminal device 20) can display a plurality of operation icons, side by side, in the form of a predetermined operation menu, and comprises a control unit (CPU 21) which displays the plurality of operation icons as first operation icons (processing icon 243c) for expanding an operation screen (execution region 244) for executing predetermined operation processing. The control unit provides a second operation icon (individual manual icon 243d), to which a first operation manual (individual manual) corresponding to the operation processing is made to correspond, in the region of the first operation icon, and displays a third operation icon (whole manual icon 243a), to which a link to a second operation manual (administrator support function whole manual) corresponding to the operation menu is made to correspond, together with the first operation icon.SELECTED DRAWING: Figure 9

Description

[Technical field]

[0001] The present invention relates to an operation assistance device, an operation assistance method, and a program. [Background technology]

[0002] 2. Description of the Related Art Conventionally, it is known that information processing devices and the like have a function of displaying a manual on a display unit in order to explain the functions of the device.

[0003] In this regard, Patent Document 1 describes an electronic device that, when help information is displayed on a display in response to an instruction from an operating means, displays link information for displaying a related manual to obtain information related to the help information, and obtains and displays the contents of the related manual at the link destination. Furthermore, Patent Document 2 describes a currency handling device that displays an instruction manual, each of whose items has link information to a corresponding operation screen, on a display operation unit. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2007-140851 A [Patent Document 2] JP 2017-162235 A Summary of the Invention [Problem to be solved by the invention]

[0005] However, when displaying a manual in the related art, there is a problem that it is difficult for a user to intuitively grasp how to operate the functions of an information processing device or the like.

[0006] An object of the present invention is to provide an operation assistance device, an operation assistance method, and a program that allow a user to more easily understand an operation method. [Means for solving the problem]

[0007] In order to solve the above problems, an operation assistance device according to the present invention comprises: An operation assistance device capable of displaying a plurality of operation icons side by side as a predetermined operation menu, a control unit that displays each of the plurality of operation icons as a first operation icon for developing an operation screen for executing a predetermined operation process; The control unit is providing a second operation icon in an area of ​​the first operation icon, the second operation icon being associated with a link to a first operation manual corresponding to the operation process; A third operation icon, to which a link to a second operation manual corresponding to the operation menu is associated, is displayed together with the first operation icon.

[0008] Further, the operation assistance method of the present invention includes: An operation assistance method capable of displaying a plurality of operation icons side by side as a predetermined operation menu, comprising: a control step of displaying each of the plurality of operation icons as a first operation icon for developing an operation screen for executing a predetermined operation process; In the control step, providing a second operation icon in an area of ​​the first operation icon, the second operation icon being associated with a link to a first operation manual corresponding to the operation process; A third operation icon, to which a link to a second operation manual corresponding to the operation menu is associated, is displayed together with the first operation icon.

[0009] In addition, the program of the present invention is A computer of an operation support device capable of displaying a plurality of operation icons side by side as a predetermined operation menu, functioning as a control unit that displays each of the plurality of operation icons as a first operation icon for developing an operation screen for executing a predetermined operation process; The control unit is providing a second operation icon in an area of ​​the first operation icon, the second operation icon being associated with a link to a first operation manual corresponding to the operation process; A third operation icon, to which a link to a second operation manual corresponding to the operation menu is associated, is displayed together with the first operation icon. Effect of the Invention

[0010] According to the present invention, a user can more easily understand how to operate the functions of an apparatus. [Brief description of the drawings]

[0011] [Figure 1] 1 is a block diagram showing a learning support system according to an embodiment of the present invention; [Diagram 2] FIG. 2 is a block diagram showing the internal configuration of a server. [Diagram 3] FIG. 2 is a block diagram showing the internal configuration of a terminal device. [Figure 4] 1 is a ladder chart showing the flow of an administrator support function. [Diagram 5] 13 is a flowchart showing an administrator support process. [Figure 6] 13 is a flowchart showing a screen display process. [Figure 7] 13 is a flowchart showing a size setting process. [Figure 8] 13 is a flowchart showing a position setting process. [Figure 9] 13 is an example showing an administrator menu screen. [Figure 10] 13 is an example showing an administrator menu screen including a process icon on which error information is displayed. [Figure 11] 13 is an example showing an administrator menu screen including a processing icon on which update information is displayed. [Figure 12] 13 is an example showing an administrator menu screen including update information and processing icons on which the update information is displayed. [Figure 13] 13 is an example showing an administrator menu screen including an execution area. [Figure 14] 13 is an example showing an overall manual screen. [Figure 15] 13 is an example showing an individual manual screen of "class management." DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0012] Hereinafter, the embodiments of the present invention will be described in detail with reference to the accompanying drawings. Note that the embodiments described below are subject to various technically preferable limitations for carrying out the present invention, but the scope of the present invention is not limited to the following embodiments and illustrated examples.

[0013] <1. Learning support system configuration> FIG. 1 is a block diagram showing a learning support system 1 of the present embodiment. The learning support system 1 includes a server 10 and a terminal device 20 serving as an operation support device. The server 10 and the terminal device 20 are communicatively connected via a communication network 30 .

[0014] The communication network 30 is a network that relays communication between the server 10 and the terminal device 20, and is assumed to be, for example, the Internet, but may also include a LAN (Local Area Network), a dedicated line, and the like.

[0015] The learning support system 1 has an administrator support function that provides the administrator of the educational institution with management support for teacher and student account information, class information, lesson information, and the like. Furthermore, the learning support system 1 has a teacher support function that provides teachers at educational institutions with support for classes, such as creating and distributing assignments to students and conducting classes. The learning support system 1 also has a learning support function that provides students at educational institutions with class support such as notebook creation for classes, online dictionaries, mathematics tools, and carrying out and submitting assignments from teachers.

[0016] In this embodiment, a description will be given of an administrator support function among the functions of the learning support system 1. The administrator support function is provided to a user who is an administrator and whose account information (ID and password) is registered in the server 10 in advance.

[0017] The server 10 is a Web server device provided on the cloud of the communication network 30, and provides the terminal device 20 with the above-mentioned administrator support function. The terminal device 20 is an information processing device used by a user who is an administrator, and is, for example, a notebook PC. However, the terminal device 20 is not limited to a notebook PC, and may be other information processing devices such as a desktop PC, a tablet PC, or a smartphone. The terminal device 20 in FIG. 1 represents one terminal device that represents multiple terminal devices 20 used by multiple users.

[0018] <1-1. Server configuration> FIG. 2 is a block diagram showing the internal configuration of the server 10. As shown in FIG. 2, the server 10 includes a CPU (Central Processing Unit) 11, an operation unit 12, a RAM (Random Access Memory) 13, a display unit 14, a storage unit 15, and a communication unit 16. The components of the server 10 are connected to each other via a bus 17.

[0019] The CPU 11 controls each unit of the server 10. The CPU 11 reads out a specified program from among various programs stored in the storage unit 15, loads it into the RAM 13, and executes various processes in cooperation with the loaded program.

[0020] The operation unit 12 has a keyboard having various keys and a pointing device such as a mouse that accepts position input, accepts operation input such as key input and position input from the user, and outputs the operation information to the CPU 11.

[0021] The RAM 13 is a volatile semiconductor memory from which information can be read and written, provides a work area for the CPU 11, and temporarily stores data and programs.

[0022] The display unit 14 has a display panel such as an LCD (Liquid Crystal Display) or an EL (Electro-Luminescence) display, and displays various types of display information input from the CPU 11 and the like on the display panel.

[0023] The storage unit 15 is configured by a hard disk drive (HDD), a solid state drive (SSD), or the like, is a storage unit capable of reading and writing information, and stores various data and various programs. The storage unit 15 stores an administrator support program 151 having the administrator support function described above. The administrator support program 151 is not a program executed by the CPU 11, but is program code to be executed on the browser of the terminal device 20. The browser is software that connects to a web server and receives and displays website data. The administrator support program 151 includes a program for executing the administrator support process described below.

[0024] The communication unit 16 is a communication unit such as a network card connected to a communication network 30 . The communication unit 16 transmits and receives information to and from external devices such as the terminal device 20 on the communication network 30 in accordance with instructions from the CPU 11 . The communication unit 16 is a wired communication unit that is connected to the communication network 30 via a wired connection, but is not limited to this. The communication unit 16 may be a wireless communication unit that performs wireless communication and is connected to the communication network 30 via a base station or an access point.

[0025] <1-2. Terminal device configuration> FIG. 3 is a block diagram showing the internal configuration of the terminal device 20. As shown in FIG. 3, the terminal device 20 includes a CPU 21 as a control unit, an operation unit 22, a RAM 23, a display unit 24, a storage unit 25, and a communication unit 26. The respective units of the terminal device 20 are connected to each other via a bus 27.

[0026] The CPU 21 controls each unit of the terminal device 20. The CPU 21 reads out a specified program from among various programs stored in the storage unit 25, loads it in the RAM 23, and executes various processes in cooperation with the loaded program.

[0027] The operation unit 22 has a keyboard having various keys and a pointing device that accepts position input, accepts key input and position input operation input from the user, and outputs the operation information to the CPU 21. Here, the operation unit 22 has a mouse as a pointing device. The operation unit 22 may also include a touch panel integrally formed on the display panel of the display unit 24, and be configured to accept touch input from the user.

[0028] The RAM 23 is a volatile semiconductor memory from which information can be read and written, provides a work area for the CPU 21, and temporarily stores data and programs.

[0029] The display unit 24 has a display panel such as an LCD or an EL display, and displays various display information input from the CPU 21 and the like on the display panel.

[0030] The storage unit 25 is configured with a HDD, SSD, or the like, is a storage unit capable of reading and writing information, and stores various data and various programs. The storage unit 25 stores a browser program 251 for executing the above-mentioned browser.

[0031] The communication unit 26 is a communication unit such as a network card connected to a communication network 30 . The communication unit 26 transmits and receives information to and from external devices such as the server 10 on the communication network 30 in accordance with instructions from the CPU 21 . The communication unit 26 is a wired communication unit that is connected to the communication network 30 via a wired connection, but is not limited to this, and may be a wireless communication unit that performs wireless communication and is connected to the communication network 30 via a base station or an access point.

[0032] <2. Operation of the learning support system> Next, the operation of the learning support system 1 of this embodiment will be described with reference to FIGS. A case will be described in which a user who is an administrator in the learning assistance system 1 uses the administrator assistance function on the terminal device 20. FIG. 4 is a ladder chart showing the flow of the administrator support function.

[0033] <2-1. Flow of administrator support function> First, in the terminal device 20, when a user inputs an instruction to execute a browser via the operation unit 22, the CPU 21 executes the browser according to the browser program 251 (step S1).

[0034] Next, in the terminal device 20 running the browser, when the user inputs a URL (Uniform Resource Locator) for providing the support function of the learning support system 1 via the operation unit 22, the CPU 21 uses the input URL to send a login request of the user to the server 10 via the communication unit 26 (step S2).

[0035] Next, in the server 10, when the CPU 11 receives a login request from the terminal device 20 via the communication unit 16, the CPU 11 generates login screen data and transmits it to the terminal device 20 that has made the request (step S3).

[0036] Next, in the terminal device 20, the CPU 21 receives login screen data from the server 10 via the communication unit 26 and displays it on the display unit 24. Then, the CPU 21 accepts input of an ID and a password from the user via the operation unit 22, and transmits the input ID and password to the server 10 via the communication unit 26 (step S4).

[0037] Next, in the server 10, when the CPU 11 receives the ID and password from the terminal device 20 via the communication unit 16, it performs login authentication of the user using the received ID and password. If the login authentication of the user is successful, the CPU 11 reads out the administrator support program 151 from the storage unit 15 and transmits the administrator support program 151 to the terminal device 20 that performed the login authentication via the communication unit 16 (step S5).

[0038] Next, in the terminal device 20, the CPU 21 receives the administrator support program 151 from the server 10 via the communication unit 26, and executes the administrator support program 151 on the browser. As a result, the CPU 21 executes the administrator support process shown in Fig. 5 on the browser (step S6).

[0039] Next, the administrator support process executed by the CPU 21 in step S6 will be described. FIG. 5 is a flowchart showing the administrator support process.

[0040] <2-2. Administrator support processing> First, the CPU 21 executes the screen display process shown in Fig. 6 (step A1). By executing the screen display process, the CPU 21 displays the administrator menu screen 241 shown in Figs. 9 to 12 on the display unit 24. As shown in Figs. 9 to 12, the administrator menu screen 241 has a submenu area 242 and an administrator menu area 243. This step A1 is a control step.

[0041] (Screen display processing) In the screen display process, the CPU 21 displays items such as various tools (dictionary, notebook, etc.), an administrator menu, etc. in the submenu area 242 (step A11). The items in the administrator menu are, for example, "teacher management," "student management," "class management," "lesson management," "annual processing," and "school information and owned licenses." The CPU 21 provides a menu display button 242a in the submenu area 242. When the CPU 21 accepts a pressing operation of the menu display button 242a by the user via the operation unit 22, the CPU 21 displays the administrator menu items "Teacher management", "Student management", "Class management", "Class management", "Annual processing", and "School information and owned licenses" in the submenu area 242. Furthermore, when the CPU 21 accepts a pressing operation of the menu display button 242a again, the CPU 21 makes the administrator menu items "Teacher management", "Student management", "Class management", "Class management", "Annual processing", and "School information and owned licenses" invisible in the submenu area 242.

[0042] Here, each item in the administrator menu will be explained. "Teacher management" is a process for registering, editing, or deleting account information of a teacher who uses the support function of the learning support system 1, based on an instruction operation of a user who is an administrator. "Student management" is a process for registering, editing, or deleting account information of students who use the support functions of the learning support system 1, based on instructions from a user who is an administrator. "Class management" is a process for registering, editing, or deleting class information based on the instruction of a user who is an administrator, and also for registering teachers and students in the class information. The class information includes information such as grade, class, and year. "Class management" is a process for registering, editing, or deleting class information based on the instruction of the administrator user, and also for registering teachers, students, and classes in the class information. The class information includes information such as subject, class type, class name, class description, year, grade, and class. "Annual processing" is a process for creating class information and lesson information for the new academic year based on instructions from the user, who is the administrator, at the end of the academic year, and also for executing the processes for student promotion and graduation. "School information and owned licenses" is a process for displaying school information and owned licenses owned by the school in the support function of the learning support system 1. The school information includes the school name, school ID, contract start date and contract end date of the support function of the learning support system 1, etc.

[0043] Next, the CPU 21 judges whether or not there is error information in each item of the administrator menu (step A12). Error information in "class management" is, for example, information indicating that the teacher is not registered in the class information. Error information in "Annual Processing" is, for example, information indicating that there are fewer than a predetermined number of days (for example, 90 days) until the end of the fiscal year. The error information in "School Information and Owned License" is, for example, information indicating that the expiration date of the owned license is approaching.

[0044] If there is error information (step A12; YES), the CPU 21 displays an error mark 242b on the item for which there is error information in the submenu area 242, as shown in Figs. 10 and 12 (step A13). On the other hand, if there is no error information in any of the items (step A12; NO), the CPU 21 shifts the process to step A14.

[0045] Next, the CPU 21 judges whether or not there is any item in the administrator menu that has no error information and has update information (step A14). The update information in the "School Information and Owned Licenses" is, for example, information indicating that an owned license has been updated.

[0046] If there is an item for which there is no error information and there is update information (step A14; YES), the CPU 21 displays an update mark 242c for the item for which there is no error information and there is update information in the submenu area 242, as shown in FIG. 11 (step A15). On the other hand, if there is no error information and no item with update information (step A14; NO), the CPU 21 shifts the process to step A16. It should be noted that the CPU 21 displays only the error mark 242b for an item for which there is both error information and update information.

[0047] Next, the CPU 21 displays an overall manual icon 243a at the top of the administrator menu area 243 as shown in Fig. 9 to Fig. 12 (step A16). The overall manual icon 243a functions as a third operation icon. As shown in Fig. 9 to Fig. 12, the left-right length (width) of the overall manual icon 243a is L1. The overall manual icon 243a is an icon for displaying a manual (second operation manual) for the entire administrator support function. In other words, the overall manual icon 243a is an icon for displaying manuals for all processes that can be executed from the process icons 243c (described later) displayed in the administrator menu area 243.

[0048] Next, the CPU 21 displays the video icon 243b to the right of the overall manual icon 243a at the top of the administrator menu area 243 as shown in Figs. 9 to 12 (step A17). The video icon 243b functions as a fourth operation icon. As shown in Figs. 9 to 12, the left-right length (width) of the video icon 243b is L1. The overall manual icon 243a and the video icon 243b have approximately the same size. The video icon 243b is an icon for displaying a list of videos explaining the basic usage of the administrator support function.

[0049] Next, the CPU 21 executes a size setting process for setting the vertical lengths of the processing icons 243c1 to 243c6 shown in Figures 9 to 12 (step A18). Hereinafter, the processing icons 243c1 to 243c6 are collectively referred to as processing icons 243c. The processing icon 243c functions as a first operation icon. Also, as shown in FIGS. 9 to 12, the left-right length (width) of the process icon 243c is L2, which is smaller than the left-right length (width) L1 of the entire manual icon 243a and the video icon 243b.

[0050] The process icon 243c1 is an icon for executing "teacher management", which is an item in the administrator menu. The process icon 243c2 is an icon for executing "student management", which is an item in the administrator menu. The process icon 243c3 is an icon for executing "class management", which is an item in the administrator menu. The process icon 243c4 is an icon for executing "class management", which is an item in the administrator menu. The process icon 243c5 is an icon for executing "Annual process", which is an item in the administrator menu. The process icon 243c6 is an icon for executing the administrator menu item "School information and owned licenses."

[0051] The process icon 243c is displayed below the overall manual icon 243a and the video icon 243b in the administrator menu area 243, side by side with the overall manual icon 243a and the video icon 243b.

[0052] The CPU 21 displays the contents of the process of each management menu in the area of ​​each process icon 243c. Furthermore, the CPU 21 displays the contents of the error information and / or update information in the process icon 243c of the administrator menu item having the error information and / or update information. The display columns and display order of the process icons 243c in the administrator menu area 243 are preset. FIG. 7 shows a flowchart of the size setting process.

[0053] (Size setting process) In the size setting process, the CPU 21 determines whether or not there is an administrator menu item in one display column that has both error information and update information. That is, the CPU 21 determines whether or not there is a process icon 243c in which the contents of both error information and update information are displayed in one display column (step B1).

[0054] If there is a processing icon 243c in one display column that displays both the error information and the update information (step B1; YES), the CPU 21 sets the size of each processing icon 243c in the one display column to a size that can display the contents of both the error information and the update information (step B2), and terminates the size setting process. For example, in the example shown in FIG. 12, since "School Information and Owned Licenses" contains both error information and update information, the CPU 21 sets the vertical length of the processing icons 243c for "Annual Processing" and "School Information and Owned Licenses", which are in the same display column, to W3, which allows the contents of both the error information and the update information to be displayed.

[0055] On the other hand, if there is no processing icon 243c in one display column that displays the contents of both error information and update information (step B1; NO), the CPU 21 determines whether there is a processing icon 243c in one display column that displays the contents of either error information or update information (step B3).

[0056] If there is a processing icon 243c in one display column that displays either the error information or the update information (step B3; YES), the CPU 21 sets the size of each processing icon 243c in one display column to a size that can display either the error information or the update information (step B4), and terminates the size setting process.

[0057] For example, since there is error information in "Class Management" shown in FIG. 10, the CPU 21 sets the vertical length of the processing icons 243c of "Teacher Management," "Student Management," "Class Management," and "Class Management," which are in the same display column, to W2, which allows the contents of the error information to be displayed. Similarly, since there is update information for "School Information and Owned Licenses" shown in Figure 11, the CPU 21 sets the vertical length of the processing icons 243c for "Annual Processing" and "School Information and Owned Licenses", which are in the same display column, to W2, which allows the contents of the update information to be displayed.

[0058] On the other hand, if there is no processing icon 243c in one display column that displays error information or update information (step B3; NO), the CPU 21 sets the size of the processing icon 243c in one display column to the default size (step B5) and terminates the size setting process. For example, since there is no error or update information for "Annual Processing" and "School Information and Owned Licenses" shown in FIG. 10, the CPU 21 sets the vertical length of the processing icons 243c for "Annual Processing" and "School Information and Owned Licenses", which are in the same display column, to the default length W1.

[0059] As shown in FIGS. 9 to 12, the vertical lengths of the process icon 243c are W1 (default length), W2, and W3 in that order.

[0060] Note that W1, which is the default vertical length of the processing icon 243c, may be set for each display column according to the amount of information displayed in the processing icon 243c. In this case, the CPU 21 adjusts the size of the other processing icons 243c to the size of the largest processing icon 243c in the same display column.

[0061] Next, the CPU 21 executes a position setting process for setting a position for displaying each of the process icons 243c shown in FIGS. 9 to 12 (step A19). FIG. 8 shows a flowchart of the position setting process.

[0062] (Position setting process) In the position setting process, the CPU 21 determines whether or not the display column is the first column in the administrator menu item (step C1). In the examples shown in Figures 9 to 12, the administrator menu items in the first display column are "Teacher Management," "Student Management," "Class Management," and "Class Management." The administrator menu items in the second display column are "Annual Processing," and "School Information and Owned Licenses."

[0063] For the administrator menu item whose display column is the first column (step C1; YES), the CPU 21 sets the position where the process icon 243c of the item is displayed to the default position (step C2). The default position for displaying the process icon 243c in the first display column is a position a predetermined distance away from the display position of the overall manual icon 243a or the video icon 243b.

[0064] On the other hand, for administrator menu items in the second and subsequent display columns (step C1; NO), the CPU 21 determines whether or not there is a process icon 243c in which error information and / or update information is displayed in the upper display column (step C3).

[0065] If there is no process icon 243c in the upper display row that displays error information and / or update information (step C3; NO), that is, if the vertical length of the process icon 243c in the upper display row is W1, the CPU 21 shifts the process to step C2. This case will be described below. 9, 11, and 12, there is no error information or update information in the first display column, "Teacher Management," "Student Management," "Class Management," and "Class Management." In this case, the CPU 21 sets the display positions of the processing icons 243c for the second display column, "Annual Processing," and "School Information and Owned Licenses," to default positions. The default position for displaying the process icon 243c in the second display column is a position a predetermined distance away from the display position of the process icon 243c in the first display column with a vertical length of W1.

[0066] On the other hand, if there is a processing icon 243c in the upper display column that displays error information and / or update information (step C3; YES), that is, the vertical length of the processing icons 243c in the upper display column is W2 or W3, CPU 21 sets the positions for displaying the processing icons 243c in the second and subsequent columns to positions that match the size of the processing icons 243c in the upper display column (step C4), and ends the position setting process. This case will be described below. 10, since there is error information in "Class Management", the vertical length of the processing icons 243c for "Teacher Management", "Student Management", "Class Management", and "Class Management" in the first display column is W2. In this case, the CPU 21 sets the display position of the processing icons 243c for "Annual Processing" and "School Information and Owned Licenses" in the second display column to a position a predetermined distance away from the display position of the processing icon 243c in the first display column that has a vertical length of W2. Therefore, the display positions of the process icons 243c for "Annual process" and "School information and owned licenses" shown in FIG. 10 are lower than the positions shown in FIGS.

[0067] Returning to FIG. 6, the CPU 21 displays each process icon 243c in the administrator menu area 243 at the size set in the size setting process and at the position set in the position setting process (step A20), and ends the screen display process.

[0068] In step A20, the CPU 21 displays the contents of the error information and / or update information in the process icon 243c of the administrator menu in which the error information and / or update information is present. In the example shown in FIG. 10, the CPU 21 displays a message "There is a class for which the teacher is not registered" as the content of the error information on the process icon 243c4 of "class management". In the example shown in FIG. 11, the CPU 21 displays a message "There is an update to your license" as the content of the update information on the processing icon 243c6 for "School information and owned licenses". In the example shown in FIG. 12, the CPU 21 displays a message "Less than 90 days remain in the 2023 academic year. You can prepare for the new academic year from here" as the content of the error information in the processing icon 243c5 of "Academic year processing". The CPU 21 also displays a message "The license expiration date is approaching" as the content of the error information in the processing icon 243c6 of "School information and owned licenses". The CPU 21 also displays a message "There is an update to the license" as the content of the update information in the processing icon 243c6 of "School information and owned licenses".

[0069] Also, in step A20, the CPU 21 displays the individual manual icon 243d1 shown in FIGS. 9 to 12, superimposed on the process icon 243c1 within the area of ​​the "teacher management" process icon 243c1. The individual manual icon 243d1 is an icon for displaying an individual manual (first operation manual) related to the operation process in "Teacher management". Furthermore, the CPU 21 displays the individual manual icon 243d2 shown in FIGS. 9 to 12 in the area of ​​the "student management" process icon 243c2 so as to overlap the process icon 243c2. The individual manual icon 243d2 is an icon for displaying an individual manual (first operation manual) related to the operation process in "student management". Furthermore, the CPU 21 displays the individual manual icon 243d3 shown in FIGS. 9 to 12, superimposed on the process icon 243c3 within the area of ​​the "class management" process icon 243c3. The individual manual icon 243d3 is an icon for displaying an individual manual (first operation manual) related to operation processing in "class management". Furthermore, the CPU 21 displays the individual manual icon 243d4 shown in FIGS. 9 to 12, superimposed on the process icon 243c4 within the area of ​​the "class management" process icon 243c4. The individual manual icon 243d4 is an icon for displaying an individual manual (first operation manual) related to operation processing in "class management". Furthermore, the CPU 21 displays the individual manual icon 243d5 shown in FIGS. 9 to 12 in the area of ​​the "Annual Processing" processing icon 243c5 so as to overlap the processing icon 243c5. The individual manual icon 243d5 is an icon for displaying an individual manual (first operation manual) related to the operation processing in the "Annual Processing". Furthermore, the CPU 21 displays the individual manual icon 243d6 shown in FIGS. 9 to 12, superimposed on the processing icon 243c6, within the area of ​​the processing icon 243c6 for "school information and owned licenses." The individual manual icon 243d6 is an icon for displaying an individual manual (first operation manual) regarding the operation process in "School information and owned licenses." Hereinafter, the individual manual icons 243d1 to 243d6 are collectively referred to as individual manual icons 243d. The individual manual icon 243d functions as a second operation icon.

[0070] In the above screen display process, the CPU 21 displays the left-right length (width) of the overall manual icon 243a as L1, and the left-right length (width) of the process icon 243c as L2. That is, the CPU 21 displays the third operation icon (the overall manual icon 243a) in an outer shape different from the outer shape of the first operation icon (the processing icon 243c).

[0071] In the above screen display process, when there is error information or update information, the CPU 21 displays the vertical length of the processing icon 243c as W2. When there is error information and update information, the CPU 21 displays the vertical length of the processing icon 243c as W3. When there is no error information or update information, the CPU 21 displays the vertical length of the processing icon 243c as W1. In other words, when a specified condition is met (when there is error information or update information), the CPU 21 displays the first operation icon (processing icon 243c) in a larger outer size than when the specified condition is not met (when there is no error information or update information). Therefore, when there is error information or update information, the processing icon 243c can be made to stand out, thereby urging the user to check the error information or update information. Also, when there is no error information or update information, the overall manual icon 243a can be made more prominent than the processing icon 243c. This makes it possible to prompt the user to check the manual for the entire administrator support function before executing the operation processing of the administrator menu.

[0072] Furthermore, in the administrator menu area 243 displayed in the screen display process, the CPU 21 provides an individual manual icon 243d, which is associated with a link to an individual manual corresponding to the operation process of the administrator menu, superimposed on the processing icon 243c within the area of ​​the processing icon 243c, so that the user can easily check the individual manual for each operation process. In addition, by displaying an overall manual icon 243a, which is associated with a link to a manual for the entire administrator support function corresponding to the administrator menu (operation menu), alongside a processing icon 243c, the user can easily check the manual for the entire administrator support function before executing an operation process.

[0073] Furthermore, in the administrator menu area 243 displayed in the screen display process, the CPU 21 displays a fourth operation icon (video icon 243b) associated with a link to an explanatory video corresponding to the administrator menu (operation menu) together with the first operation icon (processing icon 243c) in the same external size as the third operation icon (overall manual icon 243a). This makes it possible to encourage the user to watch a video that explains the basic usage of the administrator support function before executing an operation process.

[0074] Furthermore, in the administrator menu area 243 displayed in the screen display process, the CPU 21 displays the third operation icon (overall manual icon 243a) and the fourth operation icon (video icon 243b) at the top of the display screen, and displays the first operation icon (processing icon 243c) below the third operation icon and the fourth operation icon. Therefore, the overall manual icon 243a and the video icon 243b can be made more prominent than the processing icon 243c. This makes it possible to encourage the user to check the manual for the entire administrator support function or to watch a video explaining the basic usage of the administrator support function before executing the operation process of the administrator menu.

[0075] 9 to 12, the display modes of the overall manual icon 243a and the video icon 243b may be different from the processing icon 243c so that the user can easily distinguish them. Specifically, the icon colors and the text colors of the overall manual icon 243a and the video icon 243b may be different from the processing icon 243c.

[0076] Returning to FIG. 5, the CPU 21 accepts an instruction operation by the user via the operation unit 22 on the administrator menu screen 241, executes a process corresponding to the instruction operation (step A2), and ends the administrator support process.

[0077] In step A2, when the user presses an administrator menu item displayed in submenu area 242, CPU 21 executes the process of the pressed administrator menu. Specifically, CPU 21 opens execution area 244 on administrator menu screen 241 for executing the pressed administrator menu. FIG. 13 shows an example of an administrator menu screen 241 that includes a "Class Management" action area 244.

[0078] Furthermore, in step A2, when the user presses the overall manual icon 243a, the CPU 21 opens a tab other than the administrator menu screen 241, and displays the manual for the entire administrator support function in that tab. FIG. 14 shows an example of an overall manual screen 245 that displays the overall manual for the administrator support function.

[0079] Furthermore, in step A2, when the user presses the video icon 243b, the CPU 21 opens a tab other than the administrator menu screen 241, and displays a list of videos explaining the basic usage of the administrator support function in that tab.

[0080] Also, in step A2, when the user presses an individual manual icon 243d in the area of ​​the processing icon 243c, the CPU 21 opens a tab other than the administrator menu screen 241, and displays, in that tab, an individual manual regarding the administrator menu corresponding to the pressed individual manual icon 243d. For example, when the user presses the individual manual icon 243d1 in the area of ​​the process icon 243c1 for "teacher management", the CPU 21 displays an individual manual for "teacher management" in a separate tab. Furthermore, when the user presses the individual manual icon 243d2 in the area of ​​the process icon 243c2 for "student management", the CPU 21 displays an individual manual for "student management" in another tab. Furthermore, when the user presses the individual manual icon 243d3 in the area of ​​the "class management" processing icon 243c3, the CPU 21 displays an individual manual regarding "class management" in a separate tab. FIG. 15 shows an example of an individual manual screen 246 that displays the individual manual for "class management." Furthermore, when the user presses the individual manual icon 243d4 in the area of ​​the "class management" processing icon 243c4, the CPU 21 displays an individual manual related to "class management" in a separate tab. Furthermore, when the user presses the individual manual icon 243d5 in the area of ​​the processing icon 243c5 of "Annual processing", the CPU 21 displays an individual manual regarding "Annual processing" in a separate tab. Furthermore, when the user presses the individual manual icon 243d6 in the area of ​​the processing icon 243c6 for "school information and owned licenses," the CPU 21 displays an individual manual for "school information and owned licenses" in a separate tab.

[0081] Note that the CPU 21 opens a new tab every time the user presses the overall manual icon 243a, the video icon 243b, or the individual manual icon 243d. Then, the CPU 21 opens the initial screen (TOP screen) of the tab. When the user performs an operation to close the tab, the CPU 21 individually closes the tab on which the operation was performed.

[0082] Furthermore, in step A2, if the user presses an area other than the individual manual icon 243d in the processing icon 243c, the CPU 21 executes the process of the pressed administrator menu. Specifically, the CPU 21 opens an execution area 244 for executing the pressed administrator menu on the administrator menu screen 241. This execution area 244 is the same as the execution area 244 that the CPU 21 opens when the user presses an item of each administrator menu displayed in the submenu area 242. In other words, this execution area 244 is, for example, the execution area 244 of "class management" shown in FIG.

[0083] <3.Effects> As described above, the operation support device (terminal device 20) of this embodiment is an operation support device capable of displaying a plurality of operation icons side by side as a predetermined operation menu, and includes a control unit (CPU 21) that displays each of the plurality of operation icons as a first operation icon (processing icon 243c) for expanding an operation screen (execution area 244) for executing a predetermined operation process, and the control unit provides a second operation icon (individual manual icon 243d) in the area of ​​the first operation icon, which is associated with a link to a first operation manual (individual manual) corresponding to the operation process, and displays a third operation icon (overall manual icon 243a) associated with a link to a second operation manual (manual for the entire administrator support function) corresponding to the operation menu, together with the first operation icon. Therefore, by providing an individual manual icon 243d, which is associated with a link to an individual manual corresponding to the operation process, within the area of ​​the process icon 243c, the user can intuitively grasp the operation position for displaying the individual manual corresponding to the operation process. This allows the user to easily check the individual manual for each operation process. In addition, by displaying an overall manual icon 243a, which is associated with a link to a manual for the entire administrator support function corresponding to the operation menu, together with the processing icon 243c, a user (especially a novice user) can easily check the manual for the entire administrator support function before executing an operation process. This allows the user to more easily understand how to operate the functions of the device.

[0084] Furthermore, the control unit (CPU 21) of the operation support device (terminal device 20) of this embodiment displays the third operation icon (overall manual icon 243a) in an outer shape different from the outer shape of the first operation icon (processing icon 243c). This makes it possible to make the overall manual icon 243a stand out more than the process icon 243c. Therefore, it is possible to encourage a user (especially a novice user) to check the manual for the entire administrator support function before executing the operation process of the administrator menu.

[0085] In addition, the control unit (CPU 21) of the operation support device (terminal device 20) of this embodiment displays a fourth operation icon (video icon 243b), which is associated with a link to an explanatory video corresponding to the operation menu, together with the first operation icon (processing icon 243c) in an external size the same as that of the third operation icon (overall manual icon 243a). This makes it possible to encourage users (especially novice users) to watch a video that explains the basic usage of the administrator support function before executing an operation process.

[0086] In addition, the control unit (CPU 21) of the operation support device (terminal device 20) of this embodiment displays the third operation icon (overall manual icon 243a) and the fourth operation icon (video icon 243b) at the top of the display screen, and displays the first operation icon (processing icon 243c) below the third operation icon and the fourth operation icon. Therefore, the overall manual icon 243a and the video icon 243b can be made more prominent than the processing icon 243c. This makes it possible to encourage users (especially novice users) to check the overall manual for the administrator support function or to watch a video explaining the basic usage of the administrator support function before executing an operation process.

[0087] In addition, the control unit (CPU 21) of the operation support device (terminal device 20) of this embodiment displays the first operation icon (processing icon 243c) in a larger outer size when a specified condition is satisfied than when the specified condition is not satisfied. If the predetermined condition is satisfied, it means that there is error information or update information in a predetermined operation process. Therefore, when a predetermined condition is met (when there is error information or update information), the processing icon 243c can be made to stand out, which can prompt the user to check the error information or update information. Also, when a predetermined condition is not met (when there is no error information or update information), the overall manual icon 243a can be made more prominent than the processing icon 243c. This makes it possible to prompt the user (especially a novice user) to check the overall manual for the administrator support function before executing the operation processing.

[0088] Although the embodiments of the present invention have been described, the scope of the present invention is not limited to the above-described embodiments, but includes the scope of the invention described in the claims and its equivalents.

[0089] For example, in the above embodiment, the terminal device 20 functions as the operation support device and the CPU 21 functions as the control unit, but this is not limited to the above. The server 10 may function as the operation support device and the CPU 11 may function as the control unit. In the above embodiment, the terminal device 20 included in the learning assistance system 1 is the operation assistance device, but an information processing device included in another system may function as the operation assistance device.

[0090] In the above description, an example has been disclosed in which the storage unit 25 (HDD, SSD) is used as a computer-readable medium for the program according to the present invention, but the present invention is not limited to this example. As other computer-readable media, portable recording media such as flash memory and CD-ROM can be applied. In addition, a carrier wave can also be applied to the present invention as a medium for providing data of the program according to the present invention via a communication line. [Explanation of symbols]

[0091] 1. Learning support system 10 Server 11 CPU 12 Control section 13 RAM 14 Display section 15 Storage section 151 Administrator Support Program 16 Communications Department 17 Bus 20 Terminal equipment (operation support equipment) 21 CPU (control unit) 22 Control section 23 RAM 24 Display 241 Administrator Menu Screen 242 Submenu Area 242a Menu display button 242b Error mark 242c Update Mark 243 Administrator Menu Area 243a Full manual icon (third operation icon) 243b Video icon (4th operation icon) 243c Processing icon (first operation icon) 243d Individual manual icon (second operation icon) 244 Execution Area 245 Full manual screen 246 Individual manual screen 25 Memory section 251 Browser Programs 26 Communications Department 27 Bus 30 Communication Network

Claims

1. An operation assistance device capable of displaying a plurality of operation icons side by side as a predetermined operation menu, a control unit that displays each of the plurality of operation icons as a first operation icon for developing an operation screen for executing a predetermined operation process; The control unit is providing a second operation icon in an area of ​​the first operation icon, the second operation icon being associated with a link to a first operation manual corresponding to the operation process; The operation support device displays a third operation icon, to which a link to a second operation manual corresponding to the operation menu is associated, together with the first operation icon.

2. The operation assistance device according to claim 1 , wherein the control unit causes the third operation icon to be displayed in an outer shape different from an outer shape of the first operation icon.

3. The operation assistance device according to claim 2, wherein the control unit displays a fourth operation icon, which is associated with a link to an explanatory video corresponding to the operation menu, together with the first operation icon, with an external size the same as that of the third operation icon.

4. The operation assistance device according to claim 3 , wherein the control unit causes the third operation icon and the fourth operation icon to be displayed at the top of a display screen, and the first operation icon to be displayed below the third operation icon and the fourth operation icon.

5. The operation assistance device according to claim 1 , wherein the control unit is configured to display the first operation icon in a larger outer size when a predetermined condition is satisfied than when the predetermined condition is not satisfied.

6. The operation support device according to claim 5 , wherein the predetermined condition is satisfied when there is error information or update information in the predetermined operation process.

7. An operation assistance method capable of displaying a plurality of operation icons side by side as a predetermined operation menu, comprising: a control step of displaying each of the plurality of operation icons as a first operation icon for developing an operation screen for executing a predetermined operation process, In the control step, providing a second operation icon in an area of ​​the first operation icon, the second operation icon being associated with a link to a first operation manual corresponding to the operation process; a third operation icon associated with a link to a second operation manual corresponding to the operation menu is displayed together with the first operation icon.

8. A computer of an operation support device capable of displaying a plurality of operation icons side by side as a predetermined operation menu, functioning as a control unit that displays each of the plurality of operation icons as a first operation icon for developing an operation screen for executing a predetermined operation process; The control unit is providing a second operation icon in an area of ​​the first operation icon, the second operation icon being associated with a link to a first operation manual corresponding to the operation process; a program for displaying, together with the first operation icon, a third operation icon associated with a link to a second operation manual corresponding to the operation menu;

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