Information processor, information processing system, information processing method, and information processing program

Abstract

To efficiently increase the proficiency of a drill target person in an evacuation drill.SOLUTION: An information processor 3 includes: a sharing control unit 3231 that allows real-time information including audio acquired from multiple terminal devices to be shared among multiple terminal devices; and a provision unit 322 that provides to the terminal device a display image including a superimposed image in which a first mark image indicating a resident residing in a facility is superimposed on a corresponding room position on a floor plan of the facility and a second mark image indicating a drill target person of an evacuation drill is superimposed on the floor plan. The provision unit 322 executes first update processing to third update processing for updating the displayed image. The first update processing is processing for displaying a time used in the evacuation drill in the display image. The second updating processing is processing for displaying events according to a scenario in the evacuation drill in the display image. The third update processing is processing for changing positions of the first mark image and the second mark image on the floor plan.SELECTED DRAWING: Figure 3

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing system, an information processing method, and an information processing program. [Background technology]

[0002] 2. Description of the Related Art Conventionally, a technique has been proposed for using mobile terminals to conduct evacuation drills against flood damage caused by heavy rain, typhoons, tsunamis, and the like (see, for example, Patent Document 1). The technology described in Patent Document 1 is for determining whether or not a user has evacuated to an altitude that exceeds the danger altitude due to flood damage. Specifically, in the technology described in Patent Document 1, the management server notifies a mobile terminal carried by the user of an "evacuation start alarm" based on the occurrence of an expected evacuation event. Next, after receiving the evacuation start alarm, the mobile terminal periodically transmits the position and altitude of the mobile terminal to the management server. Next, the management server changes the danger altitude of the map according to the elapsed time after the occurrence of the expected evacuation event, and determines whether or not the position and altitude of the mobile terminal are equal to or lower than the danger altitude of the map. Then, when the management server determines that the position and altitude of the mobile terminal are equal to or lower than the danger altitude of the map, it transmits an "evacuation failure alarm" to the mobile terminal. As a result, the user carrying the mobile terminal recognizes that evacuation has failed from the mobile terminal. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent No. 5737683 Summary of the Invention [Problem to be solved by the invention]

[0004] Incidentally, in evacuation drills (vertical evacuation) from the first floor to the second floor in the event of a flood at a nursing home, cooperation between staff members at the nursing home is extremely important in order to vertically evacuate the residents of the nursing home. For example, there are residents who can be evacuated vertically by one staff member, and others who require two or more staff members to evacuate vertically. For this reason, staff members must cooperate closely with each other to vertically evacuate the residents of the nursing home.

[0005] The technology described in Patent Document 1 allows users who have mobile terminals to conduct evacuation drills by themselves. Therefore, even if the technology described in Patent Document 1 is applied to evacuation drills (vertical evacuation) in nursing care facilities, it is not possible to ensure close cooperation between staff at the nursing care facilities, and it is not possible to efficiently improve the proficiency of the evacuation drills. Therefore, there is a demand for technology that can efficiently improve the proficiency of those being trained in evacuation drills (in the case of a care facility, the staff of the care facility).

[0006] The present invention has been made in consideration of the above, and aims to provide an information processing device, an information processing system, an information processing method, and an information processing program that can efficiently improve the proficiency level of training subjects in evacuation drills. [Means for solving the problem]

[0007] In order to solve the above-mentioned problems and achieve the object, an information processing device according to the present invention includes a sharing control unit that causes real-time information including voice acquired from a plurality of terminal devices to be shared among the plurality of terminal devices, and a providing unit that provides at least one of the plurality of terminal devices with a display image including a superimposed image in which a first mark image indicating a resident is superimposed on a corresponding room position on the floor plan based on drawing information regarding a floor plan of a facility and resident information regarding the resident who resides in the facility, and a second mark image indicating a training target person who will be performing an evacuation training is superimposed on the floor plan, the providing unit executes first, second, and third update processes for updating the display image, and the first update process is performed by the plurality of terminal devices. the second update process is a process for displaying, in a first area within the display image, a time based on the time information when time information regarding the time to be used in the evacuation drill is acquired from at least any of the terminal devices; the second update process is a process for displaying, in a second area within the display image, an event based on the event information when event information regarding an event corresponding to a scenario in the evacuation drill is acquired from at least any of the terminal devices of the plurality of terminal devices; and the third update process is a process for changing the positions of the first mark image and the second mark image on the floor plan when a request to change the positions of the first mark image and the second mark image is received from at least any of the terminal devices of the plurality of terminal devices.

[0008] In addition, in the information processing device of the present invention, in the above invention, the floor plan is composed of a first floor area showing the floor plan of the first floor of the facility where the resident occupies, and an upper floor area showing the second floor or higher of the facility.

[0009] In addition, in the information processing device of the present invention, in the above invention, the floor plan is composed of an upper floor area showing the floor plan of floors above the first floor in the facility where the resident occupies, and a first floor area showing the location of the first floor of the facility.

[0010] In addition, in the information processing device according to the present invention, in the above invention, the providing unit displays the status of the resident based on the resident information in a third area within the display image.

[0011] In addition, in the information processing device of the present invention, in the above invention, the device further includes a management unit that manages a first spreadsheet and a second spreadsheet, wherein the first spreadsheet is a spreadsheet in which the resident information is registered, and the second spreadsheet is a spreadsheet in which the time information and the event information are registered, and the provision unit provides at least one of the first spreadsheet and the second spreadsheet to the terminal device when a request for provision of at least one of the first spreadsheet and the second spreadsheet is received from at least one of the multiple terminal devices.

[0012] In addition, in the information processing device of the present invention, in the above invention, the information processing device further includes a recording unit that records scenario information related to the evacuation drill scenario, and the providing unit provides the scenario information to the terminal device when a request for provision of the scenario information is received from at least any one of the multiple terminal devices.

[0013] In the information processing device according to the present invention, in the above invention, the recording section records a plurality of pieces of scenario information in which the scenarios are different from each other.

[0014] In addition, in the information processing device according to the present invention, in the above-mentioned invention, the information processing device further includes a recording section that records information, and a recording control section that causes the recording section to record the real-time information.

[0015] Further, an information processing system according to the present invention includes a plurality of terminal devices and an information processing device communicably connected to the plurality of terminal devices, the information processing device including a sharing control unit that causes the plurality of terminal devices to share real-time information on voice acquired from the plurality of terminal devices among the plurality of terminal devices, and a providing unit that provides to at least one of the plurality of terminal devices a display image including a superimposed image in which a first mark image indicating a resident is superimposed on a corresponding room position on the floor plan based on drawing information on a floor plan of a facility and resident information on a resident residing in the facility, and a second mark image indicating a training target person who will be undergoing an evacuation training is superimposed on the floor plan, the providing unit executing first, second, and third update processes for updating the display image, The first update process is a process for displaying a time based on time information in a first area within the display image when time information regarding the time used in the evacuation drill is obtained from at least any one of the multiple terminal devices. The second update process is a process for displaying an event based on the event information in a second area within the display image when event information regarding an event corresponding to a scenario in the evacuation drill is obtained from at least any one of the multiple terminal devices. The third update process is a process for changing the positions of the first mark image and the second mark image on the floor plan when a request to change the positions of the first mark image and the second mark image is received from at least any one of the multiple terminal devices.

[0016] In addition, in the information processing system of the present invention, in the above invention, the multiple terminal devices include a first terminal device managed by an instructor who instructs the trainee and a second terminal device managed by the trainee, and the providing unit acquires the time information and the event information from the first terminal device and provides the display image to the first terminal device and the second terminal device.

[0017] Further, an information processing method according to the present invention includes a sharing control step of causing a plurality of terminal devices to share real-time information on voice acquired from the plurality of terminal devices among the plurality of terminal devices, and a providing step of providing, to at least any one of the plurality of terminal devices, a display image including a superimposed image in which a first mark image indicating a resident is superimposed on a corresponding room position on the floor plan based on drawing information on a floor plan of a facility and resident information on a resident residing in the facility, and a second mark image indicating a training target person who will be carrying out an evacuation drill is superimposed on the floor plan, wherein in the providing step, first, second, and third update processes for updating the display image are executed, and the first update process is executed to at least any one of the plurality of terminal devices. The first update process is a process for displaying a time based on the time information in a first area within the display image when time information regarding the time to be used in the evacuation drill is acquired from any of the terminal devices, the second update process is a process for displaying an event based on the event information in a second area within the display image when event information regarding an event corresponding to a scenario in the evacuation drill is acquired from at least any of the multiple terminal devices, and the third update process is a process for changing the positions of the first mark image and the second mark image on the floor plan when a request to change the positions of the first mark image and the second mark image is received from at least any of the multiple terminal devices.

[0018] Further, an information processing program according to the present invention is an information processing program executed by a computer, the information processing program causing the computer to execute a sharing control step of causing a plurality of terminal devices to share real-time information regarding voices acquired from the plurality of terminal devices among the plurality of terminal devices, and a providing step of providing, to at least one of the plurality of terminal devices, a display image including a superimposed image in which a first mark image indicating a resident is superimposed on the floor plan based on drawing information regarding a floor plan of a facility and resident information regarding the resident residing in the facility, and a second mark image indicating a training target person who will be conducting an evacuation training is superimposed on the floor plan, the providing step causing the computer to execute first, second, and third update processes for updating the display image, The first update process is a process for displaying a time based on time information in a first area within the display image when time information regarding the time used in the evacuation drill is obtained from at least any one of the multiple terminal devices. The second update process is a process for displaying an event based on the event information in a second area within the display image when event information regarding an event corresponding to a scenario in the evacuation drill is obtained from at least any one of the multiple terminal devices. The third update process is a process for changing the positions of the first mark image and the second mark image on the floor plan when a request to change the positions of the first mark image and the second mark image is received from at least any one of the multiple terminal devices. Effect of the Invention

[0019] According to the information processing device, the information processing system, the information processing method, and the information processing program of the present invention, it is possible to efficiently improve the proficiency level of a trainee in an evacuation drill. [Brief description of the drawings]

[0020] [Figure 1] FIG. 1 is a diagram showing a configuration of an information processing system according to an embodiment. [Diagram 2] FIG. 2 is a block diagram showing the configuration of the terminal device. [Diagram 3] FIG. 3 is a block diagram showing a configuration of the information processing device. [Figure 4] FIG. 4 is a diagram illustrating another example of an information processing system. [Diagram 5] FIG. 5 is a flowchart showing the information processing method. [Figure 6] FIG. 6 is a diagram for explaining the third spreadsheet, showing a basic scenario that serves as the basis for the scenario in an evacuation drill. [Figure 7] FIG. 7 is a diagram showing a specific example of the third spreadsheet according to the basic scenario shown in FIG. [Figure 8] FIG. 8 is a diagram for explaining the third spreadsheet, showing load training scenarios in which load elements are added to basic scenarios. [Figure 9] FIG. 9 is a diagram showing a specific example of the third spreadsheet corresponding to the load training scenario shown in FIG. [Figure 10] FIG. 10 is a diagram showing a specific example of the first spreadsheet. [Figure 11] FIG. 11 is a diagram showing a specific example of the second spreadsheet. [Figure 12] FIG. 12 is a diagram showing a specific example of a display image. [Figure 13] FIG. 13 is a diagram (part 1) for explaining a specific example of the information processing method. [Figure 14] FIG. 14 is a diagram (part 2) for explaining a specific example of the information processing method. [Figure 15] FIG. 15 is a diagram (part 3) for explaining a specific example of the information processing method. [Figure 16] FIG. 16 is a diagram (part 4) for explaining a specific example of the information processing method. [Figure 17] FIG. 17 is a diagram (part 5) for explaining a specific example of the information processing method. [Figure 18] FIG. 18 is a diagram (part 6) for explaining a specific example of the information processing method. [Figure 19]FIG. 19 is a diagram (part 7) for explaining a specific example of the information processing method. [Figure 20] FIG. 20 is a diagram (part 8) for explaining a specific example of the information processing method. [Figure 21] FIG. 21 is a diagram (part 9) for explaining a specific example of the information processing method. [Figure 22] FIG. 22 is a diagram (part 10) for explaining a specific example of the information processing method. [Diagram 23] FIG. 23 is an eleventh diagram for explaining a specific example of the information processing method. [Figure 24] FIG. 24 is a diagram (part 12) for explaining a specific example of the information processing method. [Diagram 25] FIG. 25 is a diagram showing another example of the display image. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0021] Hereinafter, a mode for carrying out the present invention (hereinafter, referred to as an embodiment) will be described with reference to the drawings. Note that the present invention is not limited to the embodiment described below. Furthermore, in the description of the drawings, the same parts are given the same reference numerals.

[0022] [Overall configuration of information processing system] FIG. 1 is a diagram showing a configuration of an information processing system 1 according to an embodiment. The information processing system 1 according to the present embodiment is an evacuation training system used for evacuation training in a nursing facility. As shown in Fig. 1, the information processing system 1 includes a plurality of terminal devices 2 managed by trainees U2 of the evacuation training who are staff members of the nursing facility and an instructor U1 who trains the trainees U2, and an information processing device 3. The plurality of terminal devices 2 and the information processing device 3 communicate with each other via a network NE (Fig. 1), which is a wireless communication network.

[0023] [Configuration of terminal device] FIG. 2 is a block diagram showing the configuration of the terminal device 2. As shown in FIG. The multiple terminal devices 2 are, for example, desktop PCs (Personal Computers), notebook PCs, smartphones, tablet terminals, PDAs (Personal Digital Assistants), etc., and are configured to be able to communicate with the information processing device 3 via the network NE.

[0024] As shown in FIG. 1, the terminal devices 2 include a terminal device 2A managed by an instructor U1 and a terminal device 2B managed by a trainee U2. In FIG. 1, the terminal device 2A managed by the instructor U1 is configured as only one device, but this is not limited to this. If there are two or more instructors U1, the terminal device 2A may be configured as two or more devices. In addition, the terminal device 2A may be shared by the multiple instructors U1. In addition, FIG. 1 illustrates a case in which the trainees U2 are four trainees U21 to U24, and the terminal devices 2B are four terminal devices 2B1 to 2B4 corresponding to the trainees U21 to U24, but if there is only one trainee U2, the terminal device 2B may be one device. In addition, the terminal device 2B may be shared by the multiple trainees U2. In other words, the number of terminal devices 2 is not limited to four, and may be two, three, or five or more devices, as long as it is multiple.

[0025] The terminal devices 2A and 2B have the same configuration. Therefore, hereinafter, the configurations of the terminal devices 2A and 2B will be described as the configuration of the terminal device 2. As shown in Fig. 2, the terminal device 2 includes an audio input unit 21, an audio output unit 22, an imaging unit 23, a display unit 24, an operation unit 25, a communication unit 26, a control unit 27, and a recording unit 28.

[0026] The audio input unit 21 includes a microphone (not shown) that receives audio and converts it into an electrical signal, and generates audio information by performing A / D (Analog / Digital) conversion or the like on the electrical signal. In this embodiment, the audio information generated by the audio input unit 21 is a digital signal. Then, the audio input unit 21 outputs the audio information to the control unit 27.

[0027] The audio output unit 22 includes a speaker (not shown), converts the digital audio signal input from the control unit 27 into an analog audio signal by D / A (Digital / Analog) conversion, and outputs audio corresponding to the analog audio signal from the speaker.

[0028] The imaging unit 23 captures an image of a subject (such as an instructor U1 or a trainee U2) and generates a captured image (video information) under the control of the control unit 27. Then, the imaging unit 23 outputs the generated video information to the control unit 27.

[0029] The display unit 24 is configured with a display using liquid crystal or organic EL (Electro Luminescence) or the like, and displays various images under the control of the control unit 27.

[0030] The operation unit 25 is an input device that accepts user operations, and is composed of a keyboard, a mouse, operation keys, a touch panel, and the like.

[0031] The communication unit 26, under the control of the control unit 27, communicates with the information processing device 3 via the network NE.

[0032] The control unit 27 is realized by executing various programs recorded in the recording unit 28 by a controller such as a CPU (Central Processing Unit) or an MPU (Micro Processing Unit), and controls the operation of the entire terminal device 2. Note that the control unit 27 is not limited to a CPU or an MPU, and may be configured by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

[0033] The recording unit 28 records various programs executed by the control unit 27, data necessary when the control unit 27 performs processing, and the like.

[0034] [Configuration of information processing device] Fig. 3 is a block diagram showing a configuration of the information processing device 3. Fig. 4 is a diagram showing another example of the information processing system 1. The information processing device 3 is, for example, a server device. The information processing device 3 may be realized by a single server device, or may be realized by a cloud system in which a plurality of server devices cooperate with each other. For example, as shown in FIG. 4, the information processing device 3 may be configured by a first server device 3A and a second server device 3B. The first server device 3A is a server device having the functions of the management unit 321 and the provision unit 322 among the management unit 321, the provision unit 322, and the real-time information processing unit 323 described later. The second server device 3B is a server device having the functions of the real-time information processing unit 323 among the management unit 321, the provision unit 322, and the real-time information processing unit 323 described later. In the following, a case where the information processing device 3 is realized by a single server device as shown in FIG. 1 and FIG. 3 will be described. The information processing device 3 includes a communication unit 31, a control unit 32, and a recording unit 33 as shown in FIG. 3.

[0035] Under the control of the control unit 32, the communication unit 31 communicates with a plurality of terminal devices 2 (communication units 26) via the network NE.

[0036] The control unit 32 is realized by a controller such as a CPU or an MPU executing various programs (including the information processing program according to this embodiment) recorded in the recording unit 33, and controls the operation of the entire information processing device 3. The control unit 32 is not limited to a CPU or an MPU, and may be configured by an integrated circuit such as an ASIC or an FPGA. As shown in FIG. 3, the control unit 32 includes a management unit 321, a providing unit 322, and a real-time information processing unit 323.

[0037] The management unit 321 manages resident information and the like relating to residents of the nursing care facility. In this embodiment, the management unit 321 manages the resident information and the like in a spreadsheet. An example of this management unit 321 is a general-purpose spreadsheet tool (application) such as Google Spreadsheet. The specific functions of the management unit 321 will be described later in the sections "Information processing method" and "Specific example of information processing method".

[0038] The providing unit 322 provides the spreadsheets managed by the managing unit 321 (recorded in the recording unit 33) and display images generated based on the spreadsheets, etc., to the multiple terminal devices 2. An example of this providing unit 322 is a general-purpose presentation tool (application) such as Google Slides. The specific functions of the providing unit 322 will be described later in the "Information processing method" and "Specific example of information processing method".

[0039] The real-time information processing unit 323 executes various processes for providing a web conference service to a plurality of terminal devices 2 connected via a network NE. As shown in FIG. 3, the real-time information processing unit 323 includes a sharing control unit 3231 and a recording control unit 3232.

[0040] The sharing control unit 3231 executes a sharing process for sharing real-time information of audio information and video information transmitted from a plurality of terminal devices 2 connected via the network NE among the plurality of terminal devices 2. An example of this sharing control unit 3231 is a web conference tool (application) such as Zoom.

[0041] The recording control unit 3232 executes a recording process for recording in the recording unit 33 real-time information of audio information and video information transmitted from a plurality of terminal devices 2 connected via the network NE.

[0042] The specific functions of the sharing control unit 3231 and the recording control unit 3232 will be described in the "Information Processing Method" section below.

[0043] The recording unit 33 records various programs (including the information processing program according to the present invention) executed by the control unit 32, data necessary when the control unit 32 performs processing, etc. As shown in Fig. 3, the recording unit 33 includes a program recording unit 331, a drawing information recording unit 332, a sheet recording unit 333, and a real-time information recording unit 334.

[0044] The program recording unit 331 records various programs (including the information processing program according to the present invention) executed by the control unit 32.

[0045] The drawing information recording unit 332 records drawing information related to floor plans of the care facility. Details of the drawing information will be explained in the "Information Processing Method" section below.

[0046] The sheet recording unit 333 records the spreadsheets managed by the management unit 321 . Details of the spreadsheet will be explained in the "Information Processing Method" section below.

[0047] The real-time information recording unit 334 records real-time information such as audio information and video information transmitted from a plurality of terminal devices 2 connected via the network NE.

[0048] [Information processing method] Next, an information processing method executed by the above-mentioned information processing device 3 will be described. FIG. 5 is a flowchart showing the information processing method. Here, scenario information regarding a scenario in an evacuation training is recorded in a spreadsheet (hereinafter, referred to as a third spreadsheet) in the sheet recording unit 333. This third spreadsheet Sh3 (see Figs. 6 to 9) is information regarding a scenario used by the instructor U1 when conducting an evacuation training.

[0049] The third spreadsheet Sh3 is a spreadsheet in which information is registered in advance in each item before an evacuation drill using the information processing system 1 is carried out, as shown below. The providing unit 322 provides the third spreadsheet Sh3 in which no information is registered in each item to the terminal device 2 that has accessed a specific first URL (Uniform Resource Locator), for example. As a result, the terminal device 2 displays the third spreadsheet Sh3 on the display unit 24. Then, the management unit 321 registers information in each item of the third spreadsheet Sh3 in response to a user operation on the operation unit 25 of the terminal device 2.

[0050] The providing unit 322 then provides the third spreadsheet Sh3, in which information is registered in each item, to the terminal device 2 (for example, the terminal device 2A) that has accessed the first URL (step S1). The access to the first URL corresponds to a request for the provision of the third spreadsheet Sh3. As a result, for example, the terminal device 2A displays the third spreadsheet Sh3 on the display unit 24. The instructor U1 then performs an update operation of the first and second spreadsheets Sh1 and Sh2 (described later) on the operation unit 25 of the terminal device 2A while checking the evacuation drill scenario on the third spreadsheet Sh3.

[0051] In this embodiment, a plurality of the third spreadsheets Sh3 are recorded in the sheet recording unit 333.

[0052] Fig. 6 is a diagram for explaining the third spreadsheet Sh3 (Sh31), and shows a basic scenario that is the basis of the scenario in the evacuation training. Fig. 7 is a diagram showing a specific example of the third spreadsheet Sh31 according to the basic scenario shown in Fig. 6. For example, a basic scenario that serves as the basis for a scenario in an evacuation training can be exemplified by the scenario shown in Fig. 6. As shown in Fig. 6, the basic scenario is a scenario in which events occur in the following order: occurrence of heavy rain / typhoon (step S101), issuance of a warning / alert (step S102), issuance of an evacuation order (step S103), river flooding (step S104), and inundation of facilities (step S105). In the basic scenario, in response to the event of issuance of an evacuation order (step S103), a training subject U2 is made to start evacuation preparations and vertical evacuation.

[0053] As an example of the third spreadsheet Sh31 according to the basic scenario described above, the spreadsheet shown in Fig. 7 can be given. Specifically, in the third spreadsheet Sh31, as shown in Fig. 7, events of "heavy rain warning issued", "heavy rain and storm warning issued", "evacuation order issued", "facility flooding begins", and "first floor of facility submerged" are set at the times "17:30", "18:30", "19:00", "20:20", and "21:00", respectively. In addition, in the third spreadsheet Sh31, "evacuation preparation (locking windows, checking medicines and name lists, etc.)" is set as an action to be taken by the training subject U2 for the events of "heavy rain warning issued" and "heavy rain and storm warning issued". Furthermore, in the third spreadsheet Sh31, for the events of "Evacuation order issued" and "Facility flooding begins", "vertical evacuation" is set as the action to be taken by the training subject U2. Also, in the third spreadsheet Sh31, for the event of "First floor of facility partially flooded", "time out" is set as the action to be taken by the training subject U2.

[0054] Fig. 8 is a diagram for explaining the third spreadsheet Sh3 (Sh32), and shows a load training scenario in which a load element is added to a basic scenario. Fig. 9 is a diagram showing a specific example of the load training scenario shown in Fig. 8. Also, for example, a scenario shown in FIG. 8 can be exemplified as a load training scenario in which a load element is added to a basic scenario. As shown in FIG. 8, the load training scenario is a scenario in which an event of a power outage / water outage (step S106) is added as a load element between the issuance of an evacuation order (step S103) and the flooding of a river (step S104) to the basic scenario shown in FIG. 6. In addition, in the load training scenario, the trainee U2 is made to start evacuation preparations and vertical evacuation in response to the event of the issuance of an evacuation order (step S103), and is made to respond to residents of the nursing facility (for example, helping residents use the toilet, giving medical treatment to residents, etc.). In addition, in the load training scenario, the trainee U2 is made to respond to a problem in response to the event of a power outage / water outage (step S106).

[0055] As the third spreadsheet Sh32 according to the load training scenario described above, the spreadsheet shown in FIG. 9 can be exemplified. Specifically, as shown in FIG. 9, the third spreadsheet Sh32 is set with respect to the third spreadsheet Sh31 shown in FIG. 7 between the time "19:00" and the time "20:20", an event "power outage" at the time "19:25", an event "XX's physical condition worsens" at the time "19:40", and an event "XX feels the need to defecate" at the time "19:45". In addition, in the third spreadsheet Sh32, "preparation of emergency power supply / private generator" is set as the action to be taken by the training subject U2 for the event "power outage". Furthermore, in the third spreadsheet Sh32, "medical response (high priority)" is set as the action to be taken by the training subject U2 for the event "XX's physical condition worsens". Furthermore, in the third spreadsheet Sh32, for the event "Mr. / Ms. XX feels the need to defecate", "deal with the toilet (low priority)" is set as the action to be taken by the training subject U2.

[0056] In addition to the third spreadsheet Sh3, the sheet recording unit 333 also records a first spreadsheet Sh1 (see Figure 10) in which resident information regarding residents of the nursing facility is registered, and a second spreadsheet Sh2 (see Figure 11) in which time information regarding the time used in the evacuation drill and event information regarding events corresponding to the scenario of the evacuation drill are registered.

[0057] The first spreadsheet Sh1 is a spreadsheet in which resident information is registered in advance in each field before an evacuation drill using the information processing system 1 is carried out, as shown below. The providing unit 322 provides a first spreadsheet Sh1 in which no resident information is registered in each item to a terminal device 2 that has accessed a specific first URL, for example. As a result, the terminal device 2 displays the first spreadsheet Sh1 on the display unit 24. Then, the management unit 321 registers resident information in each item of the first spreadsheet Sh1 in response to a user operation on the operation unit 25 of the terminal device 2.

[0058] The providing unit 322 then provides the first spreadsheet Sh1, in which resident information is registered in each item, to the terminal device 2 (e.g., terminal device 2A) that has accessed the first URL (step S1). Note that accessing the first URL corresponds to a request for provision of the first spreadsheet Sh1. As a result, for example, the terminal device 2A displays the first spreadsheet Sh1 on the display unit 24. The instructor U1 then performs an update operation on the first spreadsheet Sh1 on the operation unit 25 of the terminal device 2A.

[0059] FIG. 10 is a diagram showing a specific example of the first spreadsheet Sh1. The first spreadsheet Sh1 is, for example, a spreadsheet in which the resident information shown in FIG. 10 is registered. Specifically, in the first spreadsheet Sh1 shown in Figure 10, the following resident information is registered for each resident: "room number," "level of care required," "gender," "walking or wheelchair" indicating whether the resident can walk or needs a wheelchair, "special notes" indicating special notes such as being blind in both eyes or using a reclining wheelchair, "number of people required to evacuate," indicating the number of training subjects U2 required to vertically evacuate the resident, "required evacuation time," indicating the time required for the vertical evacuation, and "abnormal" and "condition," which are status information regarding the resident's condition.

[0060] Here, in the first spreadsheet Sh1, the "room number" has a "1" as the third digit, and the first and second digits are the number of the room the resident occupies. For example, if the number of the room the resident occupies is "private room 16," the "room number" for that resident is "116."

[0061] In addition, in the first spreadsheet Sh1, the information on "evacuation time required" is a time that takes into consideration past evacuation cases, and is the sum of the time it takes for the resident to move from their room to the stairs to the second floor, the time it takes to climb those stairs, the time it takes for the resident to get off on the second floor, and the time it takes for training subject U2, who has evacuated the resident vertically to the second floor, to descend those stairs.

[0062] Furthermore, in the first spreadsheet Sh1, the "abnormal" information is information in which whether or not it is abnormal is indicated by a check box.

[0063] In the first spreadsheet Sh1, the information on "condition" is configured using a pull-down menu, and prompts the user to select, for example, "urgency to defecate" or "worsening physical condition."

[0064] Furthermore, the first spreadsheet Sh1 is provided with an update icon I1 as shown in Fig. 10. This update icon I1 is an icon for completing the update operation of the first spreadsheet Sh1 by being pressed by a user operation on the operation unit 25 of the terminal device 2A.

[0065] The providing unit 322 also provides the second spreadsheet Sh2 to the terminal device 2 (for example, the terminal device 2A) that has accessed the first URL (step S1). The access to the first URL corresponds to a request for the provision of the second spreadsheet Sh2. As a result, for example, the terminal device 2A displays the second spreadsheet Sh2 on the display unit 24. Then, the instructor U1 performs an update operation of the second spreadsheet Sh2 on the operation unit 25 of the terminal device 2A.

[0066] FIG. 11 is a diagram showing a specific example of the second spreadsheet Sh2. The second spreadsheet Sh2 is a spreadsheet in which time information and event information are registered. Specifically, the second spreadsheet Sh2 shown in Fig. 11 is provided with a time input area ArT for inputting time information related to the time used in the evacuation drill, and an event input area ArI for inputting event information related to an event corresponding to the scenario of the evacuation drill. In the example of Fig. 11, three event input areas ArI are provided. Hereinafter, the three event input areas ArI are referred to as first to third event input areas ArI1 to ArI3. Note that the number of event input areas ArI is not limited to three, and may be one, two, or four or more.

[0067] 11, the second spreadsheet Sh2 is provided with update icons I2 to I5. The update icon I2 is an icon for completing an update operation of time information in the time input area ArT of the second spreadsheet Sh2 by pressing the icon by a user operation on the operation unit 25 of the terminal device 2A. The update icon I3 is an icon for completing an update operation of event information in the first event input area ArI1 of the second spreadsheet Sh2 by pressing the icon by a user operation on the operation unit 25 of the terminal device 2A. The update icon I4 is an icon for completing an update operation of event information in the second event input area ArI2 of the second spreadsheet Sh2 by pressing the icon by a user operation on the operation unit 25 of the terminal device 2A. The update icon I5 is an icon for completing an update operation of event information in the third event input area ArI3 of the second spreadsheet Sh2 by pressing the icon by a user operation on the operation unit 25 of the terminal device 2A.

[0068] After step S1, the providing unit 322 provides a display image FG (see FIG. 12) to the terminal device 2 that has accessed a specific second URL, for example (step S2: providing step). As a result, the terminal device 2 displays the display image FG on the display unit 24. Then, the training subject U2 performs an update operation for the display image FG on the operation unit 25 of the terminal device 2B while checking the display image FG.

[0069] FIG. 12 is a diagram showing a specific example of the display image FG. The display image FG is an image generated by the providing unit 322 based on the information recorded in the recording unit 33. Specifically, as shown in Fig. 12, the display image FG includes a superimposed image FG1 and first to third regions Ar1 to Ar3.

[0070] The superimposed image FG1 is an image in which first and second mark images M1 and M2 are superimposed on a layout drawing FG11 based on drawing information recorded in the drawing information recording unit 332, as shown in FIG.

[0071] As shown in Figure 12, the floor plan FG11 is composed of a first floor area FG111 which shows the floor plan of the first floor where the residents of the nursing facility reside, and an upper floor area FG112 which shows the second floor and above of the nursing facility.

[0072] The first mark image M1 is a mark image indicating a resident. In the example of FIG. 12, the first mark image M1 is configured by a rectangular image to which a "room number" corresponding to the resident is added. The first mark image M1 is superimposed on the corresponding room position on the floor plan FG11 based on the first spreadsheet Sh1 (resident information) recorded in the sheet recording unit 333 by the providing unit 322. For example, the first mark image M102 (M1) indicating a resident with a "room number" of "102" is superimposed on the "private room 2" in which the resident resides on the floor plan FG11. In the example of FIG. 12, since there are 18 residents in the nursing home, the first mark images M1 corresponding to the 18 residents are the first mark images M101 to M118.

[0073] The second mark image M2 is a mark image indicating the training recipient U2. In the example of Fig. 12, since the nursing care facility has four staff members as the training recipient U2, the second mark images M2 corresponding to the four staff members are set as the second mark images M21 to M24. In the example of Fig. 12, the second mark images M21 to M24 are composed of four rectangular images to which the characters "Staff 1", "Staff 2", "Staff 3", and "Staff 4" are respectively added to identify the training recipients U21 to U24.

[0074] The first area Ar1 is an area in which the providing unit 322 displays a time based on the time information input into the time input area ArT in response to an update operation of the time information in the time input area ArT of the second spreadsheet Sh2.

[0075] As shown in FIG. 12, three second areas Ar2 are provided corresponding to the example of FIG. 11. Hereinafter, the three second areas Ar2 are referred to as second areas Ar21 to Ar23. The second area Ar21 is an area where an event based on the event information input by the providing unit 322 to the first event input area ArI1 of the second spreadsheet Sh2 is displayed in response to an update operation of the event information to the first event input area ArI1 of the second spreadsheet Sh2. The second area Ar22 is an area where an event based on the event information input by the providing unit 322 to the second event input area ArI2 of the second spreadsheet Sh2 is displayed in response to an update operation of the event information to the second event input area ArI2 of the second spreadsheet Sh2. The second area Ar23 is an area where an event based on the event information input by the providing unit 322 to the third event input area ArI3 of the second spreadsheet Sh2 is displayed in response to an update operation of the event information to the third event input area ArI3 of the second spreadsheet Sh2. The number of the second regions Ar2 is not limited to three, but may be one, two, or four or more.

[0076] The third area Ar3 is an area where the providing unit 322 displays the status of the resident based on the first spreadsheet Sh1 (resident information) recorded in the sheet recording unit 333. In the example of Fig. 12, the third area Ar3 displays the "room number," "level of care required," and "status" registered in the first spreadsheet Sh1.

[0077] After step S2, the real-time information processing unit 323 executes various processes for providing a web conference service to the multiple terminal devices 2 that have been authenticated by the user ID (identifier) ​​and the conference ID (step S3: sharing control step).

[0078] Specifically, in step S3, the sharing control unit 3231 executes a sharing process to cause the multiple terminal devices 2 (hereinafter referred to as terminal devices 2A, 2B1 to 2B4) that have been authenticated by their user IDs and conference IDs to share real-time information of audio information and video information transmitted from the multiple terminal devices 2.

[0079] For example, the shared control unit 3231 transfers the speech voice and video of the instructor U1, received from the terminal device 2A managed by the instructor U1, who participates in the web conference, to the terminal devices 2B1 to 2B4 managed by the other trainees U21 to U24, who participate in the web conference. Similarly, the shared control unit 3231 transfers the speech voice and video of the trainee U21, received from the terminal device 2B1 managed by the trainee U21, who participates in the web conference, to the terminal devices 2A, 2B2 to 2B4 managed by the other instructors U1 and trainees U22 to U24, who participate in the web conference. Similarly, the shared control unit 3231 transfers the speech voice and video of the trainee U22, received from the terminal device 2B2 managed by the trainee U22, who participates in the web conference, to the terminal devices 2A, 2B1, 2B3, and 2B4 managed by the other instructors U1 and trainees U21, U23, and U24, who participate in the web conference. Similarly, the shared control unit 3231 transfers the speech voice and video of the trainee U23, who participates in the web conference, received from the terminal device 2B3 managed by the trainee U23, to the terminal devices 2A, 2B1, 2B2, and 2B4 managed by other instructor U1 and trainees U21, U22, and U24, who participate in the web conference. Similarly, the shared control unit 3231 transfers the speech voice and video of the trainee U24, who participates in the web conference, received from the terminal device 2B4 managed by the trainee U24, to the terminal devices 2A, 2B1 to 2B3 managed by other instructor U1 and trainees U21 to U23, who participate in the web conference. As a result, the instructor U1 who manages the terminal device 2A becomes a speaker and a viewer in the web conference. Similarly, the trainees U21 to U24 who manage the terminal devices 2B1 to 2B4 become speakers and viewers in the web conference. That is, during the course of the evacuation drill, the instructor U1 and the trainees U21 to U24 can communicate with each other remotely through the web conference.

[0080] In addition, in step S3, in response to a request from the terminal device 2, the recording control unit 3232 executes a recording process to record real-time information of audio information and video information transmitted from multiple terminal devices 2 that have been authenticated by user ID and conference ID in the real-time information recording unit 334.

[0081] During the process of conducting the evacuation drill, the instructor U1 performs update operations on the first and second spreadsheets Sh1, Sh2 on the operation unit 25 while checking the evacuation drill scenario on the third spreadsheet Sh3 displayed on the display unit 24 of the terminal device 2A.

[0082] After step S3, the management unit 321 determines whether or not there has been an update request to update the first and second spreadsheets Sh1, Sh2 in response to an update operation of the first and second spreadsheets Sh1, Sh2 from the terminal device 2A by the instructor U1 (step S4).

[0083] If it is determined that there is no update request to update the first and second spreadsheets Sh1 and Sh2 (step S4: No), the control unit 32 proceeds to step S6.

[0084] On the other hand, if it is determined that an update request to update the first and second spreadsheets Sh1 and Sh2 has been made (step S4: Yes), the providing unit 322 executes the first and second update processes described below (step S5: providing step). After this, the control unit 32 proceeds to step S6.

[0085] For example, in step S5, when time information is input into the time input area ArT of the second spreadsheet Sh2 by a user operation of the operation unit 25 of the terminal device 2A by the instructor U1 and the update icon I2 is pressed (when the time information is acquired), the providing unit 322 executes the first update process shown below. The first update process is a process for displaying, in a first area Ar1 in the display image FG, a time based on the time information input in the time input area ArT.

[0086] Also, for example, in step S5, when event information is input into any one of the first to third event input areas ArI1 to Ar3 by a user operation of the operation unit 25 of the terminal device 2A by the instructor U1, and an update icon corresponding to the event input area ArI among the update icons I3 to I5 is pressed (when event information is acquired), the providing unit 322 executes a second update process described below. The second update process is a process of displaying an event based on the event information input into the event input area ArI in the second area Ar2 corresponding to the event input area ArI in which event information has been input, among the three second areas Ar21 to Ar23 in the display image FG.

[0087] In step S6, the providing unit 322 determines whether or not there has been a request to change the positions of the first and second mark images M1, M2 in response to an operation of changing the positions of the first and second mark images M1, M2 by the training subject U2 from the terminal device 2B.

[0088] If it is determined that there is no request to change the positions of the first and second mark images M1 and M2 (step S6: No), the control unit 32 returns to step S4.

[0089] On the other hand, if it is determined that there is a request to change the positions of the first and second mark images M1 and M2 (step S6: Yes), the providing unit 322 executes the third update process described below (step S7: providing step). After this, the control unit 32 returns to step S4. The third update process is a process for changing the positions of the first and second mark images M1 and M2 on the floor plan FG11.

[0090] During the course of the evacuation drill, the instructor U1 and the trainees U21 to U24 communicate with each other via web conference, while the above-mentioned steps S4 to S7 are repeatedly executed.

[0091] [Specific example of information processing method] Next, a specific example of the above-mentioned information processing method will be described. 13 to 24 are diagrams (parts 1 to 12) for explaining specific examples of the information processing method. First, the instructor U1 notifies the trainees U21 to U24 of the first event while checking the evacuation training scenario on the third spreadsheet Sh3. Specifically, the instructor U1 operates the operation unit 25 of the terminal device 2A as shown in FIG. 13, inputs the time "17:30" in the time input area ArT of the second spreadsheet Sh2, and presses the update icon I2. The instructor U1 also operates the operation unit 25 of the terminal device 2A, inputs the event "A heavy rain and storm warning has been issued" in the first event input area ArI1 of the second spreadsheet Sh2, and presses the update icon I3. Pressing the update icons I2 and I3 corresponds to an update operation of the second spreadsheet Sh2. This causes an update request to update the second spreadsheet Sh2.

[0092] Then, by executing the first and second update processes (step S5), the providing unit 322 displays the time of "17:30" inputted into the time input area ArT in the first area Ar1 in the display image FG as shown in Fig. 14. The providing unit 322 also displays the event "A heavy rain / storm warning has been issued" inputted into the first event input area ArI1 together with the time in the second area Ar21 in the display image FG.

[0093] The trainees U21-U24, who have checked the display image FG on the display unit 24 of each of the terminal devices 2B1-2B4, communicate with each other via web conference and take action (preparation for evacuation (locking windows, checking medications and lists, etc.)) in response to the event displayed on the display image FG. The instructor U1 also gives advice on the evacuation preparations to the trainees U21-U24 via web conference.

[0094] Next, the instructor U1 notifies the trainees U21 to U24 of the next event while checking the scenario of the evacuation training on the third spreadsheet Sh3. Specifically, the instructor U1 operates the operation unit 25 of the terminal device 2A, inputs the time "17:40" in the time input area ArT of the second spreadsheet Sh2, and presses the update icon I2, as shown in FIG. 15. The instructor U1 also operates the operation unit 25 of the terminal device 2A, inputs the event "106 wants to go to the toilet" in the second event input area ArI2 of the second spreadsheet Sh2, and presses the update icon I4. Furthermore, the instructor U1 operates the operation unit 25 of the terminal device 2A, as shown in FIG. 16, checks the "abnormal" checkbox corresponding to the room number "106" in the first spreadsheet Sh1, selects "urgency to defecate" from the "status" pull-down, and presses the update icon I1. Pressing the update icons I1, I2, and I4 corresponds to an update operation for the first and second spreadsheets Sh1 and Sh2, which causes an update request to update the first and second spreadsheets Sh1 and Sh2.

[0095] Then, by executing the first and second update processes (step S5), the providing unit 322 displays the time of "17:40" inputted in the time input area ArT in the first area Ar1 in the display image FG as shown in Fig. 17. The providing unit 322 also displays the event "106 wants to go to the toilet" inputted in the second event input area ArI2 together with the time in the second area Ar22 in the display image FG. Furthermore, the providing unit 322 displays "urgency to defecate" in the "status" of room number "106" in the third area Ar3 in the display image FG in accordance with the update of the first spreadsheet Sh1.

[0096] The trainees U21-U24, who have checked the display image FG on the display unit 24 of each of the terminal devices 2B1-2B4, communicate with each other via web conference and respond to the event displayed on the display image FG (responding to the toilet of the resident in room number "106"). Also, the instructor U1 gives advice to the trainees U21-U24 on the toilet response via web conference.

[0097] For example, when the trainee U21 is to assist the resident with room number "106" in using the toilet, the trainee U21 operates the operation unit 25 of the terminal device 2B1, and changes the second mark image M21 representing the trainee U21 on the display image FG and the first mark image M106 representing the resident with room number "106" to the position of the toilet on the first floor area FG111 by dragging and dropping. In addition, the other trainees U22 to U24 operate the operation units 25 of the terminal devices 2B1 to 2B4, respectively, and change the second mark images M22 to M24 representing the trainee U21 on the display image FG to their current positions on the floor plan FG by dragging and dropping. The dragging and dropping corresponds to an operation of changing the positions of the first and second mark images M1 and M2. As a result, a request to change the positions of the first and second mark images M1 and M2 is made.

[0098] Then, the providing unit 322 executes the third update process (step S7) to change the display positions of the first and second mark images M106, M21 on the display image FG to the position of the toilet on the first floor area FG111, as shown in Fig. 17. Also, the providing unit 322 executes the third update process (step S7) to change the display positions of the second mark images M22 to M24 on the display image FG to the designated current positions ("living room-dining room 3" in the example of Fig. 17).

[0099] Next, the instructor U1 notifies the trainees U21 to U24 of the next event while checking the scenario of the evacuation training on the third spreadsheet Sh3. Specifically, as shown in FIG. 18, the instructor U1 operates the operation unit 25 of the terminal device 2A, inputs the time "18:25" in the time input area ArT of the second spreadsheet Sh2, and presses the update icon I2. The instructor U1 also operates the operation unit 25 of the terminal device 2A, inputs the event "Evacuation order has been issued" in the third event input area ArI3 of the second spreadsheet Sh2, and presses the update icon I5. The pressing of the update icons I2 and I5 corresponds to an update operation of the second spreadsheet Sh2. This causes an update request to update the second spreadsheet Sh2.

[0100] Then, by executing the first and second update processes (step S5), the providing unit 322 displays the time of "18:25" inputted into the time input area ArT in the first area Ar1 in the display image FG as shown in Fig. 19. The providing unit 322 also displays the event "Evacuation orders have been issued" inputted into the third event input area ArI3 together with the time in the third area Ar23 in the display image FG.

[0101] The trainees U21-U24, who have checked the display image FG on the display unit 24 of each of the terminal devices 2B1-2B4, communicate with each other via web conference and respond (vertical evacuation) according to the event displayed on the display image FG. Also, the instructor U1 gives advice on the vertical evacuation to the trainees U21-U24 via web conference.

[0102] For example, the trainee U21 performs vertical evacuation of a resident in room number "113" who needs one person to evacuate. The trainee U21 then operates the operation unit 25 of the terminal device 2B1 to change the second mark image M21 representing the trainee U21 and the first mark image M113 representing the resident in room number "113" on the display image FG to the upper floor area FG112 by dragging and dropping. The trainee U22 also performs vertical evacuation of a resident in room number "118" who needs one person to evacuate. The trainee U22 then operates the operation unit 25 of the terminal device 2B2 to change the second mark image M22 representing the trainee U21 and the first mark image M118 representing the resident in room number "118" on the display image FG to the upper floor area FG112 by dragging and dropping. Furthermore, the trainees U23 and U24 cooperate with each other to vertically evacuate the occupant of room number "112", who needs two people to evacuate. Then, one of the trainees U23 and U24 operates one of the operation units 25 of the terminal devices 2B3 and 2B4 to change the second mark images M23 and M24 representing the trainees U23 and U24 and the first mark image M112 representing the occupant of room number "112" onto the upper floor area FG112 by dragging and dropping. This dragging and dropping corresponds to an operation of changing the positions of the first and second mark images M1 and M2. This causes a request to change the positions of the first and second mark images M1 and M2 to be made.

[0103] Then, the providing unit 322 executes a third update process (step S7) to change the display positions of the first and second mark images M112, M113, M118, and M21 to M24 on the display image FG to the upper floor area FG112, as shown in FIG. 19.

[0104] Next, the instructor U1 checks the vertical evacuation of the residents by the trainees U21 to U24 from the display image FG, and then calculates the time required for the vertical evacuation. For example, if the time required for the vertical evacuation of the residents with room numbers "113" and "118" is 3 minutes and the time required for the vertical evacuation of the resident with room number "112" is 4 minutes, the time required for the vertical evacuation is set to 4 minutes. Then, the instructor U1 inputs the time "18:29", which is 4 minutes ahead of the time, into the time input area ArT of the second spreadsheet Sh2 as shown in FIG. 20, and presses the update icon I2. Pressing the update icon I2 corresponds to an update operation of the second spreadsheet Sh2. This causes an update request to update the second spreadsheet Sh2.

[0105] Then, the provision unit 322 executes a first update process (step S5) to display the time "18:29" inputted into the time input area ArT in the first area Ar1 in the display image FG, as shown in FIG. 21.

[0106] Next, the instructor U1 notifies the trainees U21 to U24 of the next event while checking the scenario of the evacuation training on the third spreadsheet Sh3. Specifically, as shown in FIG. 22, the instructor U1 operates the operation unit 25 of the terminal device 2A, inputs the time of "19:00" in the time input area ArT of the second spreadsheet Sh2, and presses the update icon I2. The instructor U1 also operates the operation unit 25 of the terminal device 2A, inputs the event of "A power outage has occurred. The stairs are dark and dangerous" in the first event input area ArI1 of the second spreadsheet Sh2, and presses the update icon I3. Pressing the update icons I2 and I3 corresponds to an update operation of the second spreadsheet Sh2. This causes an update request to update the second spreadsheet Sh2.

[0107] Then, by executing the first and second update processes (step S5), the providing unit 322 displays the time of "19:00" inputted into the time input area ArT in the first area Ar1 in the display image FG as shown in Fig. 23. The providing unit 322 also displays the event "There is a power outage. The stairs are dark and dangerous" inputted into the first event input area ArI1 together with the time in the second area Ar21 in the display image FG.

[0108] The trainees U21-U24, who have checked the display image FG on the display unit 24 of each of the terminal devices 2B1-2B4, communicate with each other via web conference and respond accordingly to the event displayed on the display image FG (preparing for emergency power supply and private generator). Also, the instructor U1 gives advice to the trainees U21-U24 on preparing for the emergency power supply and private generator via web conference.

[0109] For example, when a trainee U21 prepares an emergency power supply and a private generator, the trainee U21 operates the operation unit 25 of the terminal device 2B1 and changes the second mark image M21 representing the trainee U21 on the display image FG to the position of an office (a room for preparing an emergency power supply and a private generator) on the first floor area FG111 by dragging and dropping. The other trainees U22 to U24 continue the vertical evacuation of residents. For example, when the trainees U22 and U23 cooperate with each other to vertically evacuate a resident of room number "103" that requires two people to evacuate, one of the trainees U22 and U23 operates the operation unit 25 of one of the terminal devices 2B2 and 2B3 and changes the second mark image M22 and M23 representing the trainee U22 and U23 to the position of the resident's private room on the first floor area FG111 by dragging and dropping. Moreover, in order to indicate that the vertical evacuation has been completed, one of the training subjects U22, U23 operates the operation unit 25 of one of the terminal devices 2B2, 2B3, and changes the second mark image M22, M23 and the first mark image M103 indicating the resident to the upper floor area FG112 by dragging and dropping. Moreover, when the training subject U24 performs vertical evacuation of the resident in room number "104" which requires one person to evacuate, the training subject U24 operates the operation unit 25 of the terminal device 2B4, and changes the second mark image M24 indicating the training subject U24 to the position of the resident's private room on the first floor area FG111 by dragging and dropping. Furthermore, in order to indicate that the vertical evacuation has been completed, the training subject U24 operates the operation unit 25 of the terminal device 2B4 to change the second mark image M24 and the first mark image M104 representing the resident onto the upper floor area FG112 by dragging and dropping. This dragging and dropping corresponds to an operation of changing the positions of the first and second mark images M1 and M2. This causes a request to change the positions of the first and second mark images M1 and M2 to be made.

[0110] Then, the providing unit 322 executes a third update process (step S7) to change the display position of the second mark image M21 on the display image FG to the position of the toilet on the first floor area FG111, as shown in Fig. 23. Note that the example of Fig. 23 shows a state in which vertical evacuation has been completed for the residents with room numbers "101", "102", "107", "108", "110", and "111", in addition to the residents with room numbers "112", "113", and "118" described above. Furthermore, the providing unit 322 executes the third update process (step S7) to change the display positions of the second mark images M22 and M23 on the display image FG to the private room position of the room number "103" on the first floor area FG111, and also changes the display position of the second mark image M24 on the display image FG to the private room position of the room number "104" on the first floor area FG111, as shown in FIG. 23. Thereafter, the providing unit 322 further executes the third update process (step S7) to display the display positions of the second mark images M22 to M24 and the first mark images M103 and M104 on the display image FG on the upper floor area FG112, as shown in FIG. 24. Note that since the training subject U21 is preparing an emergency power supply and a private generator, the occupant of the room number "117", who needs four people to evacuate, cannot evacuate vertically.

[0111] As described above, during the evacuation training, the instructor U1 and the training subjects U21 to U24 communicate via web conference while updating the first and second spreadsheets Sh1, Sh2 and changing the positions of the first and second mark images M1, M2.

[0112] After the evacuation training is completed, the instructor U1 evaluates the response capabilities of the trainees U21 to U24 based on, for example, the items (1) to (8) shown below. (1) Whether the situation was explained to the tenant appropriately. (2) Whether medications and patient records are prepared appropriately. (3) Whether the windows are properly locked or not. (4) Depending on the situation, whether or not nearby officials were contacted. (5) Is it appropriate to gather information through computers, disaster prevention radios, TV, etc.? (6) Whether or not the whiteboard was carried to the office on the second floor. (7) Whether or not necessary items were carried from the first floor to the second floor. (8) Whether or not the resident's family was contacted depending on the situation.

[0113] In the above-mentioned evacuation drill, the responses of the training subjects U21 to U24 may be actual responses (preparation for evacuation (locking windows, checking medications and name lists, etc.), toilet preparations, vertical evacuation, etc.) or they may only verbally respond via web conference without actually taking the relevant responses.

[0114] According to the present embodiment described above, the following effects are achieved. In the information processing device 3 according to the present embodiment, the providing unit 322 executes the second update process described above. Therefore, the trainees U21 to U24 can recognize events corresponding to the evacuation training scenario from the content described in the second area Ar2 in the display image FG displayed on the display unit 24 of the terminal device 2B.

[0115] Furthermore, in the information processing device 3 according to this embodiment, the providing unit 322 executes the third update process described above. Therefore, the trainees U21 to U24 can easily grasp their own position, the positions of other trainees, and the positions of residents in the nursing facility at a glance from the superimposed image FG1 in the display image FG displayed on the display unit 24 of the terminal device 2B. Furthermore, even the trainees U21 to U24 who are unfamiliar with operating equipment can intuitively perform operations (changing the positions of the first and second mark images M1 and M2 (drag & drop)).

[0116] Furthermore, in the information processing device 3 according to the present embodiment, the providing unit 322 executes the first update process described above. Therefore, the training subjects U21 to U24 can recognize the time required to implement a response according to the event from the time described in the first area Ar1 in the display image FG displayed on the display unit 24 of the terminal device 2B.

[0117] Then, the sharing control unit 3231 executes the above-mentioned sharing process. Therefore, the instructor U1 and the trainees U21 to U24 can carry out the evacuation training while communicating with each other remotely through a web conference. For example, when carrying out a response according to an event, the trainees U21 to U24 can notify the instructor U1 and other trainees of what points to pay attention to in the response through a web conference. Meanwhile, the instructor U1 can notify the trainees U21 to U24 of advice on the response through a web conference. That is, in the process of carrying out the evacuation training, the instructor U1 and the trainees U21 to U24 can communicate with each other, and the trainees U21 to U24 can become deeply familiar with the content of the evacuation training.

[0118] As described above, the information processing device 3 of this embodiment enables close coordination between the training subjects U21 to U24, and enables the proficiency of the training subjects U21 to U24 in evacuation drills to be improved remotely and efficiently.

[0119] Furthermore, in the information processing device 3 according to the present embodiment, the floor plan FG11 is composed of the above-mentioned first floor area FG111 and the above-mentioned upper floor area FG112. Therefore, compared to a configuration in which floor plans of all floors of the nursing facility are displayed on the display image FG, only the minimum necessary information is displayed, making the display image FG an easy-to-view image.

[0120] Furthermore, in the information processing device 3 according to this embodiment, the providing unit 322 displays the resident's condition based on the resident information in the third area Ar3 in the display image FG. Therefore, the trainees U21 to U24 can understand the resident's condition from the condition described in the third area Ar3 in the display image FG displayed on the display unit 24 of the terminal device 2B, and can take measures according to the condition (for example, toilet care) while closely cooperating with each other.

[0121] Moreover, the information processing device 3 according to the present embodiment includes the above-mentioned management unit 321. Therefore, the user can easily register resident information. Furthermore, the instructor U1 can easily update the time and events (update the first and second spreadsheets Sh1 and Sh2) according to the scenario of the evacuation drill.

[0122] Furthermore, in the information processing device 3 according to the present embodiment, the providing unit 322 provides a third spreadsheet Sh3 in which an evacuation training scenario is registered. Therefore, the instructor U1 can update the time and events (update the first and second spreadsheets Sh1 and Sh2) while checking the evacuation training scenario on the third spreadsheet Sh3 displayed on the display unit 24 of the terminal device 2A. In other words, convenience can be improved. In particular, a plurality of third spreadsheets Sh3 are provided according to the load elements to be applied, so that the trainees U21 to U24 can acquire the ability to handle a variety of situations.

[0123] Furthermore, in the information processing device 3 according to this embodiment, the recording control unit 3232 executes the above-mentioned recording process. Therefore, by viewing again the real-time information recorded in the real-time information recording unit 334, the responses made by the training subjects U21 to U24 can be re-evaluated.

[0124] (Other embodiments) Although the embodiments for carrying out the present invention have been described above, the present invention should not be limited to the above-described embodiments. In the above-described embodiment, the real-time information includes both audio information and video information, but this is not limited thereto, and the real-time information may be composed of only audio information out of the audio information and the video information.

[0125] FIG. 25 is a diagram showing another example of the display image FG. In the above-described embodiment, the display image FG may employ the layout drawing FG12 shown in FIG. 25 instead of the layout drawing FG11. As shown in Fig. 25, the floor plan FG12 is composed of an upper floor area FG121 showing the floor plan of the floors above the first floor where the residents of the nursing facility reside, and a first floor area FG122 showing the location of the first floor. In the example of Fig. 25, the upper floor area FG121 shows the floor plan of the second floor of the nursing facility.

[0126] In addition, the providing unit 322 may be configured to switch between the display image FG described in the above embodiment and the display image FG shown in FIG. 25 in response to an operation on the operating unit 25 of the terminal device 2.

[0127] In the above-described embodiment, the order of the flow shown in FIG. 5 may be changed as long as no inconsistencies are present. [Explanation of symbols]

[0128] 1. Information Processing Systems 2, 2A, 2B, 2B1 to 2B4 Terminal equipment 3. Information processing equipment 3A First Server Device 3B Second server device 21 Audio input section 22 Audio output section 23 Imaging unit 24 Display section 25 Control section 26 Communications Department 27 Control Unit 28 Recording Section 31 Communications Department 32 Control section 33 Recording Department 321 Management Department 322 Providing Department 323 Real-time Information Processing Unit 331 Program Recording Section 332 Drawing Information Recording Department 333 Sheet recording unit 334 Real-time Information Recording Unit 3231 Shared control unit 3232 Recording control section Ar1 First area Ar2, Ar21~Ar23 Second region Ar3 The third region ArT Time Input Area ArI Event Input Area ArI1 First event input area ArI2 Second event input area ArI3 Third event input area FG display image FG1 Overlay Image FG11, FG12 floor plan FG111,FG122 1st floor area FG112, FG121 Upper floor area I1~I5 Update icon M1, M101~M118 First mark image M2, M21~M24 Second mark image NE Network Sh1 First spreadsheet Sh2 Second Spreadsheet Sh3,Sh31,Sh32 3rd spreadsheet U1 instructor U2, U21~U24 training subjects

Claims

1. a sharing control unit for causing real-time information including voice acquired from a plurality of terminal devices to be shared among the plurality of terminal devices; a provision unit that provides, to at least one of the plurality of terminal devices, a display image including a superimposed image in which a first mark image indicating a resident is superimposed on a corresponding room position on the floor plan based on drawing information on the floor plan and resident information on the resident residing in the facility, and a second mark image indicating a training target person who will be conducting an evacuation training is superimposed on the floor plan, The providing unit is Executing first, second, and third update processes for updating the display image; The first update process includes: a process of displaying a time based on the time information in a first area of ​​the display image when time information on a time to be used in the evacuation drill is acquired from at least one of the plurality of terminal devices, The second update process includes: a process of displaying an event based on the event information in a second area of ​​the display image when event information regarding an event corresponding to a scenario of the evacuation drill is acquired from at least one of the plurality of terminal devices, The third update process includes: An information processing device that changes the positions of the first mark image and the second mark image on the floor plan when a request to change the positions of the first mark image and the second mark image is received from at least one of the multiple terminal devices.

2. The said sketch drawing is: a first floor area showing a floor plan of the first floor in which the resident resides in the facility; and an upper floor area indicating a location on the second floor or higher of the facility.

3. The said sketch drawing is: an upper floor area showing a floor plan of floors in the facility above the first floor where the resident resides; and a first floor area indicating a location on the first floor of the facility.

4. The providing unit is The information processing apparatus according to claim 1 , further comprising: a third area within the display image that displays the status of the resident based on the resident information.

5. A management unit that manages the first spreadsheet and the second spreadsheet, The first spreadsheet comprises: a spreadsheet in which the resident information is registered, The second spreadsheet comprises: a spreadsheet in which the time information and the event information are registered, The providing unit is 2. An information processing device according to claim 1, wherein when a request is made from at least one of the plurality of terminal devices for at least one of the first spreadsheet and the second spreadsheet, at least one of the first spreadsheet and the second spreadsheet is provided to the terminal device.

6. A recording unit is further provided for recording scenario information relating to the evacuation training scenario, The providing unit is 2 . The information processing apparatus according to claim 1 , wherein, when a request for the scenario information is received from at least one of the plurality of terminal devices, the scenario information is provided to the terminal device.

7. The recording unit is The information processing apparatus according to claim 6 , wherein the scenario information is recorded in a plurality of different scenarios.

8. A recording unit for recording information; The information processing apparatus according to claim 1 , further comprising a recording control unit that causes the real-time information to be recorded in the recording unit.

9. A plurality of terminal devices; an information processing device communicably connected to the plurality of terminal devices, The information processing device includes: a sharing control unit that causes real-time information regarding audio acquired from the plurality of terminal devices to be shared among the plurality of terminal devices; a provision unit that provides, to at least one of the plurality of terminal devices, a display image including a superimposed image in which a first mark image indicating a resident is superimposed on a corresponding room position on the floor plan based on drawing information on the floor plan and resident information on the resident residing in the facility, and a second mark image indicating a training target person who will be conducting an evacuation training is superimposed on the floor plan, The providing unit is Executing first, second, and third update processes for updating the display image; The first update process includes: a process of displaying a time based on the time information in a first area of ​​the display image when time information on a time to be used in the evacuation drill is acquired from at least one of the plurality of terminal devices, The second update process includes: a process of displaying an event based on the event information in a second area of ​​the display image when event information regarding an event corresponding to a scenario of the evacuation drill is acquired from at least one of the plurality of terminal devices, The third update process includes: An information processing system that changes the positions of the first mark image and the second mark image on the floor plan when a request to change the positions of the first mark image and the second mark image is received from at least one of the multiple terminal devices.

10. The plurality of terminal devices include A first terminal device managed by an instructor who trains the trainee; A second terminal device managed by the trainee, The providing unit is 10. The information processing system according to claim 9, wherein the time information and the event information are obtained from the first terminal device, and the display image is provided to the first terminal device and the second terminal device.

11. a sharing control step of causing real-time information regarding audio acquired from a plurality of terminal devices to be shared among the plurality of terminal devices; a providing step of superimposing a first mark image indicating a resident on a corresponding room position on the floor plan based on drawing information on a floor plan of the facility and resident information on the resident residing in the facility, and providing a display image including a superimposed image in which a second mark image indicating a training subject who will be conducting an evacuation training is superimposed on the floor plan to at least one of the plurality of terminal devices, In the providing step, Executing first, second, and third update processes for updating the display image; The first update process includes: a process of displaying a time based on the time information in a first area of ​​the display image when time information on a time to be used in the evacuation drill is acquired from at least one of the plurality of terminal devices, The second update process includes: a process of displaying an event based on the event information in a second area of ​​the display image when event information regarding an event corresponding to a scenario of the evacuation drill is acquired from at least one of the plurality of terminal devices, The third update process includes: An information processing method for changing the positions of the first mark image and the second mark image on the floor plan when a request to change the positions of the first mark image and the second mark image is received from at least one of the plurality of terminal devices.

12. An information processing program executed by a computer, The computer includes: a sharing control step of causing real-time information regarding audio acquired from a plurality of terminal devices to be shared among the plurality of terminal devices; a providing step of superimposing a first mark image indicating a resident on a corresponding room position on the floor plan based on drawing information on a floor plan of the facility and resident information on the resident residing in the facility, and providing a display image including a superimposed image in which a second mark image indicating a training subject who will be conducting an evacuation training is superimposed on the floor plan to at least one of the plurality of terminal devices; In the providing step, executing first, second, and third update processes for updating the display image; The first update process includes: a process of displaying a time based on the time information in a first area of ​​the display image when time information on a time to be used in the evacuation drill is acquired from at least one of the plurality of terminal devices, The second update process includes: a process of displaying an event based on the event information in a second area of ​​the display image when event information regarding an event corresponding to a scenario of the evacuation drill is acquired from at least one of the plurality of terminal devices, The third update process includes: An information processing program for processing a process of changing the positions of the first mark image and the second mark image on the floor plan when a request to change the positions of the first mark image and the second mark image is received from at least one of the plurality of terminal devices.

Images