Information processor

Abstract

To improve the convenience of services for renting a moving vehicle.SOLUTION: An information processor receives reservations to use a moving vehicle, and includes a communication unit and a control unit. The communication unit is capable of communicating with a user terminal possessed by a user. The control unit presents to the user, via the communication unit, a first group of locations that can be used as rental and return locations for the moving vehicle. When the control unit receives a designation from the user of a desired area that does not include the first group of locations for at least any of the rental and return locations, the control unit presents a designated location that is different from the first group of locations in the user's desired area.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present disclosure relates to an information processing device. [Background technology]

[0002] 2. Description of the Related Art In a service for renting a mobile object, a system has been proposed in which a user can select a rental location and a return location for the mobile object from presented candidates (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent Publication No. 2022-62636 Summary of the Invention [Problem to be solved by the invention]

[0004] However, in the conventional technology, the locations that can be selected when specifying the rental location and return location of a mobile object may be limited, and there is room for improvement in the flexibility of the user in selecting the rental location and return location.

[0005] The objective of the present disclosure, made in consideration of the above circumstances, is to improve the convenience of the service of renting out moving objects. [Means for solving the problem]

[0006] An information processing device according to one embodiment of the present disclosure that solves the above problem is an information processing device that receives reservations for using a mobile object, and is characterized in that it has a communication unit capable of communicating with a user terminal carried by a user, and a control unit that presents to the user via the communication unit a first group of locations that can be used as a rental location and return location for the mobile object, and when the user specifies a desired area that does not include a location of the first group for at least one of the rental location and the return location, presents a specified location other than a location of the first group that is included in the user's desired area. Effect of the Invention

[0007] According to the present disclosure, it is possible to improve the convenience of the service of renting out moving objects. [Brief description of the drawings]

[0008] [Figure 1] 1 is a block diagram showing a schematic configuration of a system according to an embodiment of the present disclosure. [Diagram 2] FIG. 13 is a diagram illustrating an example of matching of reservation requests of users. [Diagram 3] FIG. 2 is a diagram illustrating an example of a vehicle allocation plan. [Figure 4] 11 is a diagram illustrating an example of a method for determining a designated location from a user's desired area. FIG. [Diagram 5] FIG. 11 is a sequence diagram showing an example of a vehicle reservation procedure. [Figure 6] 10 is a flowchart illustrating an example of a process executed by a control unit of the information processing device. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Hereinafter, an embodiment of the present disclosure will be described with reference to the drawings.

[0010] (Overall system configuration) A system 1 according to an embodiment of the present disclosure includes an information processing device 10 and a plurality of user terminals 20. The information processing device 10 and the user terminals 20 are configured to be able to communicate with each other via a network 30 including, for example, the Internet and a mobile communication network. The system 1 may further include a plurality of vehicles 40 for rental. The vehicles 40 may be configured to be able to communicate with the information processing device 10 via the network 30.

[0011] The information processing device 10 is, for example, a server device, a computer such as a PC (Personal Computer), or a general-purpose or dedicated electronic device. The information processing device 10 may be a server belonging to a cloud computing system. The information processing device 10 can accept reservations for the use of a vehicle in a service that rents out a vehicle 40, such as a car share. The information processing device 10 may determine a schedule for the rental vehicle 40 in response to a reservation request from a user.

[0012] The vehicle 40 is an example of a moving body. The vehicle 40 is, for example, a passenger car, but is not limited thereto and may be any vehicle 40. The vehicle 40 is, for example, a gasoline-powered automobile, an electric automobile (BEV; Battery Electric Vehicle), a hybrid automobile (HEV; Hybrid Electric Vehicle), a plug-in hybrid automobile (PHEV; Plug-in Hybrid Electric Vehicle), or a fuel cell automobile (FCEV; Fuel Cell Electric Vehicle), but is not limited thereto. The vehicle 40 may also be an autonomous vehicle. An autonomous vehicle is, for example, a vehicle capable of autonomous driving at any level, such as levels 1 to 5, defined by the Society of Automotive Engineers (SAE). The vehicle 40 may periodically and repeatedly transmit information about its current location to the information processing device 10. The vehicle 40 may be configured to be able to receive, from the information processing device 10, information about a digital key for a user to unlock the vehicle using the user terminal 20. The vehicle 40 is not an essential component of the system 1. In one embodiment, the information processing device 10 only accepts reservations between the user terminal 20 and the information processing device 10, and does not need to monitor the operation of the vehicle 40 or the like.

[0013] The user terminal 20 is any electronic device used by a user. For example, general-purpose electronic devices such as PCs, smartphones, and tablet terminals, or dedicated electronic devices can be used as the user terminal 20. The user terminal 20 has functions such as inputting, outputting, storing, transmitting, receiving, and displaying information. The user terminal 20 may store an application program corresponding to the service of renting out the vehicle 40. By starting the application program on the user terminal 20, the user can reserve the use of the vehicle 40 in accordance with the application program.

[0014] (Configuration of information processing device) As shown in FIG. 1, the information processing device 10 includes a control unit 11, a storage unit 12, and a communication unit 13.

[0015] The control unit 11 includes at least one processor, at least one dedicated circuit, or a combination of these. The processor is a general-purpose processor such as a CPU (central processing unit), or a dedicated processor specialized for a specific process. The control unit 11 executes processes related to the operation of the information processing device 10 while controlling each unit of the information processing device 10. In the following, the processes executed by the control unit 11 may be described as being executed by the information processing device 10. The processes executed by the information processing device 10 can each be rephrased as processes executed by the control unit 11.

[0016] The storage unit 12 includes at least one semiconductor memory, at least one magnetic memory, at least one optical memory, or a combination of at least two of these. The storage unit 12 functions as, for example, a main storage device, an auxiliary storage device, or a cache memory. The storage unit 12 stores programs and data used in the operation of the information processing device 10, and data obtained by the operation of the information processing device 10. The information stored in the storage unit 12 may be updateable, for example, with information acquired from the network 30 via the communication unit 13.

[0017] The memory unit 12 may store information about a first group of locations provided for the rental and return of vehicles 40, and a dispatch plan for each vehicle 40 for rental.

[0018] The first group of locations includes, for example, bases such as business offices of the business operator that rents out the vehicle 40, and parking spaces that the business operator reserves exclusively for the vehicle 40 for rental. It is preferable that the first group of locations includes parking spaces that are regularly reserved. The first group of locations is presented to the user as options for the rental location and return location when the user attempts to reserve the vehicle 40. The vehicle allocation plan includes schedule information for the vehicle 40 for rental. The schedule information includes each planned information of the rental date and time, rental location, return date and time, and return location of the vehicle 40.

[0019] The vehicle allocation plan may be updated sequentially to the latest information by the control unit 11. The control unit 11 may determine whether there is a vehicle 40 available for rental in response to a reservation request from a user, based on the vehicle allocation plan for each vehicle 40. When there is a vehicle 40 available for rental, the control unit 11 can accept a reservation for rental of the vehicle 40 from the user. When the control unit 11 accepts a reservation from a user, it updates the vehicle allocation plan for the vehicle 40.

[0020] The storage unit 12 can store locations that can be used for lending and returning the vehicle 40 as a second group of locations, in addition to the above first group of locations. The second group of locations may be stored in the storage unit 12 as locations that can be used temporarily. The second group of locations includes, for example, parking lots with time restrictions on use, and parking lots at the offices of other registered businesses or private residences. In this way, the second group of locations includes locations with restrictions on availability. By storing locations with restrictions on availability in the storage unit, the information processing device can provide a location that is not always available as a lending location or a return location to the user depending on the situation. The storage unit 12 does not need to store all of the second group of locations. For example, the control unit 11 may be configured to be able to acquire information on the second group of locations from outside the information processing device 10 via the communication unit 13.

[0021] The communication unit 13 includes at least one external communication interface that connects to the network 30. The external communication interface may be either an interface for wired communication or wireless communication.

[0022] 1 of the present embodiment may further include an input unit and an output unit. That is, in addition to receiving (input) and transmitting (output) information via the communication unit 13, the information processing device 10 may input and output information by the input unit and the output unit.

[0023] The functions of the information processing device 10 are realized by executing a program according to the method of the present disclosure in a processor corresponding to the control unit 11. That is, the functions of the information processing device 10 are realized by software. The program causes a computer to execute the operations of the information processing device 10, thereby causing the computer to function as the information processing device 10. That is, the computer functions as the information processing device 10 by executing the operations of the information processing device 10 in accordance with the program.

[0024] In this embodiment, the program can be recorded in a computer-readable recording medium. The computer-readable recording medium includes a non-transitory computer-readable medium. The non-transitory computer-readable medium is, for example, a magnetic recording device, an optical disk, a magneto-optical recording medium, or a semiconductor memory.

[0025] (Reservation process overview) The information processing device 10 accepts a reservation for use of the vehicle 40 from a user who possesses the user terminal 20. The user uses an application on the user terminal 20 to input the rental time, rental location, return time and return location of the vehicle 40, and transmits the input data to the information processing device 10 as reservation request information.

[0026] As an example, the user selects the rental location and return location from a first group of locations presented using an application on the user terminal 20. The user terminal 20 queries the information processing device 10 and acquires a list of the first group of locations stored in the memory unit 12. The user terminal 20 displays the first group of locations in a selectable manner on an input / output unit such as a touch panel. The user may be able to select the first group of locations from a map displayed on the user terminal 20, or by narrowing down the search by administrative division such as a city or town.

[0027] As described above, the first group of locations are bases of businesses that rent out vehicles 40, or parking spaces reserved exclusively for such businesses. The first group of locations are typically parking lots that can accommodate a relatively large number of vehicles 40 for rental.

[0028] The information processing device 10, which has acquired the reservation request information, searches for schedule information for the vehicle 40 stored in the storage unit 12, and searches for a vehicle 40 available from the user's desired rental location to the return location during the time period when the user wishes to rent the vehicle. When an available vehicle 40 is found, the information processing device 10 accepts the use of the vehicle 40 by the user. For example, the information processing device 10 may transmit conditions such as the type of vehicle available for rental and the fee to the user terminal 20, and confirm the reservation when the user operates the user terminal 20 to accept the conditions.

[0029] However, if the first group of locations is not geographically distributed in many locations, there may be no location in the first group near the location where the user wants to rent the vehicle 40 and / or the location where the user wants to return the vehicle 40. In such a case, the user is forced to travel by himself / herself from the departure point to the location in the first group or from the location in the first group to the destination, which reduces the convenience of the service of renting out the vehicle 40.

[0030] Therefore, in system 1, a region other than the first group of locations where a user wishes to rent or return vehicle 40 is set as a desired region, and when reserving vehicle 40, the desired region can be input instead of the first group of locations. In addition, system 1 allows rental of vehicle 40 when there is an overlapping region between the desired region in which a first user wishes to return the vehicle and the desired region in which a second user different from the first user wishes to rent the vehicle. This method will be described with reference to Figs. 2 and 3.

[0031] As shown in FIG. 2, assume that a first user inputs reservation details to the user terminal 20, such as renting a vehicle 40 at a location A of the first group at time T1 and returning the vehicle 40 in the vicinity of X station at time T2. A desired area such as "around X station" may be stored in advance in the storage unit 12, and may be configured so that the user can select it from a menu screen or the like of the user terminal 20. The storage unit 12 may store in advance areas around major stations and areas around major facilities as options. The desired area may be divided based on administrative districts such as cities and towns, or may be divided based on the distance from landmarks such as stations and buildings.

[0032] When the control unit 11 of the information processing device 10 acquires reservation information including such a desired area via the communication unit 13, it executes a comparison with other reservation information. For example, when the reservation information of the second user has a rental location around X station, the control unit 11 combines (matches) the reservation information of the first user with the reservation information of the second user. However, it is necessary that the rental time T3 (desired rental time) desired by the second user is later than the return time T2 (desired return time) desired by the first user, and the time difference between the return time T2 and the rental time T3 is within a predetermined time. The predetermined time is a time determined in the information processing device 10, and is, for example, 1 hour, 3 hours, 6 hours, or 12 hours, but is not limited to these. By appropriately determining the predetermined time, it is possible to improve the vehicle usage efficiency and provide convenience to the user at the same time.

[0033] Next, the control unit 11 extracts a second group of locations. For example, the control unit 11 extracts one or more locations available between time T2 and time T3 from the second group of locations stored in the storage unit 12. The second group of locations does not need to be stored in the storage unit 12 in advance. For example, the control unit 11 may extract locations where the vehicle 40 can be parked that are within an overlapping area between the desired area where the first user wishes to return the vehicle and the desired area where the second user wishes to rent the vehicle, based on map information. The locations where the vehicle 40 can be parked may include parking lots where unspecified vehicles 40 can be parked, roads with no parking restrictions, and the like.

[0034] The control unit 11 may select one of the second group of locations as the designated location from the plurality of second group of locations. The designated location selected from the plurality of second group of locations is a location that the control unit 11 designates as a location where the first user returns the vehicle 40 and where the vehicle 40 is lent to the second user.

[0035] When there are multiple locations in the second group, the control unit 11 may select the designated location with safety in mind. For example, the control unit may select a parking lot where the user can enter or leave without crossing a driving lane or making a U-turn as the designated location. The control unit 11 may also select the designated location so as to avoid parking spaces on the side of roads with heavy traffic.

[0036] The control unit 11 may also determine the designated location taking into consideration parking fees. For example, when there are multiple paid parking lots as the second group of locations, the control unit 11 may select a parking lot with the lowest parking fee as the designated location. The control unit 11 may also calculate the parking fee from the time difference between the first user's desired return time and the second user's desired rental time, and determine whether or not to use a paid parking lot as the designated location. If the control unit 11 determines that the parking lot is not profitable, it may decide not to use the paid parking lot. In this way, the profitability of the service of renting out the vehicle 40 can be ensured.

[0037] The control unit 11 transmits the rental schedule including the designated location and the terms of use, etc., to the user terminals 20 of the first and second users, respectively, via the communication unit 13, and confirms the reservation if both the first and second users agree. When the reservation is confirmed, the control unit 11 creates a vehicle allocation plan for the vehicle 40, including the handover of the vehicle 40 from the first user to the previous second user at the second group of locations.

[0038] When a reservation is confirmed in this manner, at the stage of actually using the vehicle 40, the second user takes over and uses the vehicle 40 used by the first user, as shown in Fig. 3. In Fig. 3, the first user borrows the vehicle 40 at location A of the first group at time T1, and returns the vehicle 40 to a designated location, which is a location of the second group, designated by the information processing device 10 around X station at time T2. Next, the second user borrows the vehicle 40 parked at the designated location, which is a location of the second group, at time T3, and returns the vehicle 40 to location B of the first group at time T4.

[0039] In addition, in the use stage of the vehicle 40, the user is not required to take over the vehicle 40 when lending and returning the vehicle 40. For example, the information processing device 10 transmits different digital keys to the user terminals 20 of the first user and the second user. The lending of the vehicle 40 may be started when the user unlocks the vehicle 40 using the digital key. The return of the vehicle 40 may be completed when the user gets off the vehicle 40 at the return location and locks the vehicle 40. After the vehicle 40 is returned by the first user, the second user may unlock the vehicle 40 using the digital key, and lending to the second user may be started. There is no need for direct contact between the first user and the second user.

[0040] In the above description, the desired area is preliminarily determined and stored in the storage unit 12. However, the method of designating the desired area is not limited to this. The desired area can also be determined as an area within a predetermined distance range centered on a specific facility or a position represented by coordinates or the like. The predetermined distance can be, for example, 100 m, 300 m, 500 m, or 1 km, but is not limited to these. For example, as shown in FIG. 4, the return desired area A1 of the first user can be within a 1 km radius centered on the position P1 represented by the two-dot chain line. The lending desired area A2 of the second user can be within a 1 km radius centered on the position P2 represented by the two-dot chain line. The control unit 11 can select, as the designated location, the second group of locations P3 located within the overlapping area of ​​the return desired area A1 of the first user and the lending desired area A2 of the second user from the multiple second group of locations stored in the storage unit 12.

[0041] (Vehicle rental reservation procedure) 5 shows an example of a procedure for finalizing a reservation for renting a vehicle 40 using the system 1. In the following description, the user terminals 20 used by the first user and the second user are designated by the symbols user terminal 20A and user terminal 20B, respectively.

[0042] In the example of FIG. 5, the second user uses the user terminal 20B to make a reservation for the vehicle 40 before the first user. First, the second user starts an application (S101). The second user inputs the date, time, and location at which the second user wishes to rent and return the vehicle 40. When inputting the rental location and the return location, the second user operates the user terminal 20B to search for a first group of locations stored in the storage unit 12 of the information processing device 10 (S102). In response to the search from the user terminal 20B, the information processing device 10 presents information on the first group of locations (S103). The application provides the second user with a user interface for selecting the first group of locations. For example, when the second user selects a municipality such as a prefecture or a city, the application may display the first group of locations located within the municipality on a map.

[0043] If there is no convenient location for the lending location or return location among the first group of locations presented via the application, the second user specifies a desired area as the lending location or return location. In the example of FIG. 5, the second user specifies an area desired to be lent (S104). The area desired to be lent is an area desired to be lent by the second user. The information on the desired area may be specified by searching for information registered in advance in the memory unit 12 of the information processing device 10, by specifying the center position of the area on the application of the user terminal 20, or by other methods.

[0044] When the second user completes inputting the desired date, time, and location for renting and returning the vehicle 40 on the user terminal 20B, the second user performs an operation to request a reservation. As a result, the user terminal 20B transmits the reservation request information to the information processing device 10 (S105).

[0045] The information processing device 10, which has received the reservation request information from the user terminal 20B of the second user, determines whether the reservation can be confirmed according to the reservation request information of the second user. In the example of Fig. 5, since there is no reservation request from another user that includes a return request area that matches the lending request area of ​​the second user, the reservation request information of the second user is added to a waiting list and stored in the storage unit 12 (S106).

[0046] Next, the first user uses the user terminal 20A to make a reservation for the vehicle 40. First, the first user launches an application (S107). Like the second user, the first user inputs the date, time, and location at which the first user wishes to rent and return the vehicle 40. When inputting the rental location and return location, the first user operates the user terminal 20A to search for a first group of locations stored in the memory unit 12 of the information processing device 10 (S108). In response to the search from the user terminal 20A, the information processing device 10 presents information on the first group of locations (S109).

[0047] The first user does not find a convenient place to return the item among the first group of places presented via the application, so he or she specifies a desired return area as the return location (S110). The desired return area is the area where the first user wishes to return the item. The information on the desired return area can be specified in the same manner as the information on the desired lending area.

[0048] When the first user completes inputting the desired date, time, and location for renting and returning the vehicle 40 on the user terminal 20A, the first user performs an operation to request a reservation. As a result, the user terminal 20A transmits the reservation request information to the information processing device 10 (S111).

[0049] The information processing device 10, which has received the reservation request information from the user terminal 20A of the first user, determines whether the reservation can be confirmed according to the reservation request information of the first user. In the example of FIG. 5, the information processing device 10 selects reservation request information including a lending request area that matches the return request area of ​​the first user from the reservation waiting list stored in the storage unit 12 (S112). Here, matching between the return request area and the lending request area means that both areas at least partially overlap. At least partially overlapping of the areas also includes the areas being the same.

[0050] The information processing device 10 extracts and selects a second group of locations as designated locations from an area where the return desired area of ​​the first user and the lend desired area of ​​the second user overlap. The information processing device 10 transmits information on the selected second group of locations (designated locations) to the user terminal 20A used by the first user and the user terminal 20B used by the second user (S113, S114). The information on the second group of locations is presented to the first user and the second user by the user terminals 20A and 20B.

[0051] If the first user and the second user each agree to the presented second group of locations (designated locations), information approving the second group of locations is transmitted from the user terminals 20A and 20B to the information processing device 10 (S115, S116).

[0052] When approval is received from the first user and the second user, the information processing device 10 confirms the reservation of the vehicle 40 (S117). As a result, the information processing device 10 creates a confirmed vehicle allocation plan.

[0053] To facilitate matching between users, the lending desired area and return desired area listed in the reservation waiting list may be configured to be viewable by other users. For example, when the first user is about to specify a return location, the user terminal 20A of the first user may display a message indicating that there are other users who have set the lending desired area to the area around X Station. This allows the first user to easily set the area around X Station as the return desired area.

[0054] (Processing performed by information processing device) The procedure of information processing executed by the control unit 11 of the information processing device 10 according to this embodiment will be described with reference to FIG.

[0055] When a user uses the user terminal 20 to reserve rental of the vehicle 40, the control unit 11 provides various information to the user in response to the user's operation of the user terminal 20. The control unit 111 transmits information of a first group of locations that the user can select as locations for picking up and returning the rental of the vehicle 40 (S201). The user can select a rental location and a return location for the vehicle 40 from a plurality of first group of locations.

[0056] Next, the information processing device 10 acquires the user's desired reservation information (S202).

[0057] The information processing device 10 checks whether the rental locations and return locations included in the reservation request information received from the user terminal 20 are only locations in the first group (S203).

[0058] If both the rental location and the return location in the user's reservation information are in the first group of locations (S203: Yes), the control unit 21 can proceed to the process of S207.

[0059] If either the rental location or return location in the user's reservation information is not in the first group of locations (S203: No), that is, when the user specifies a desired area for at least either the rental location or the return location, the control unit 11 proceeds to processing S204.

[0060] The control unit 11 searches the reservation waiting list in the storage unit 12 to search for reservation information that can be combined with the reservation information acquired in S202 (S204). If there is an overlap between the return area of ​​the first user and the lending area of ​​the second user, and the return time of the first user and the lending time of the second user are within a predetermined time range, it can be determined that the reservations of both users can be combined.

[0061] In S204, if there is a reservation waiting to be combined (S204: Yes), the control unit 11 searches for a second group of locations within the overlapping area between the first user's desired return area and the second user's desired lending area, and presents the location to the user as a designated location (S205). When there are multiple second group locations, the control unit 11 may select one second group location and present it to the user.

[0062] The control unit 11 acquires information indicating whether or not the user has approved the use of the designated location from the user terminal 20 (S206). If the first user and the second user have approved the use of the designated location (S206: Yes), the control unit 11 proceeds to S207. If at least one of the first user and the second user has not approved the use of the designated location (S206: No), the control unit 11 returns to S204.

[0063] If there is no available reservation waiting list in S204 (S204: No), the control unit 11 asks the first user whether he / she would like to join the reservation waiting list until the reservation is confirmed (S208). If the first user replies that he / she will join the reservation waiting list (S208: Yes), the control unit 11 adds the first user's reservation request information to the reservation waiting list (S209) and ends the process. If the first user replies that he / she will not join the reservation waiting list (S208: No), the control unit 11 may end the process as it is, regarding the reservation as not being established.

[0064] 6, if the combination of the first user with another user is not established (S204: No), the control unit 11 may inquire again of the first user as to whether to use the first group of places. Also, the control unit 11 may suggest to the first user that the first user should add reservation request information to a reservation waiting list while securing a reservation for a schedule that uses the first group of places, and wait for a reservation request by another person that can be combined.

[0065] In addition, in the explanation using FIG. 5 and FIG. 6, it is assumed that when the first user and the second user specify a desired area as a rental location or return location, the desired area does not include the first group of locations. However, when the user operates the user terminal 20 to specify the periphery of a point specified on the map as the desired area, the desired area may include the first group of locations. In that case, the information processing device 10 may specify the first group of locations as the rental location or return location and send a message to the user confirming the reservation. If the user accepts the first group of locations as the rental location or return location, the reservation is confirmed without waiting for matching with other users.

[0066] As described above, according to this embodiment, when renting and returning vehicle 40, the user can use a second group of locations that is closer to the desired location than the first group of locations, thereby improving the convenience of the service of renting out vehicle 40. Furthermore, in this embodiment, one of the second group of locations is determined as the designated location from within the overlapping area between the return desired area and rental desired area of ​​the first user and the second user, and the vehicle can be handed over from the first user to the second user, thereby enabling efficient use of the vehicle.

[0067] The present invention is not limited to the above-described embodiment, and many variations or modifications are possible. For example, the functions included in each means, step, etc. can be rearranged so as not to cause logical inconsistencies, and multiple means or steps can be combined into one or divided.

[0068] In the above embodiment, the first user who transmits the reservation request information later specifies the return desired area, and the second user who transmits the reservation request information earlier specifies the lending desired area. However, it goes without saying that the first user may specify the lending desired area, and the second user may specify the return desired area.

[0069] In the above embodiment, the reservation information of at least two users who specify overlapping desired areas is matched to confirm the reservation, but matching the reservation information is not a mandatory requirement. For example, when the information processing device 10 receives reservation information specifying a return desired area from a first user, it may select a second group of locations from the return desired area without matching with other users and present it to the first user. In this case, the information processing device 10 may wait for reservation information from a user who wishes to rent the vehicle 40 at a second group of locations until the first user returns the vehicle 40. The information processing device 10 may cause the user terminal 20 of the user who wishes to rent the vehicle 40 to present information recommending the rental of the vehicle 40 at the second group of locations where the first user returns the vehicle 40. [Explanation of symbols]

[0070] 10. Information processing device 11 Control section 12 Storage section 13. Communications Department 20 User terminal 30 Network 40 vehicles

Claims

1. An information processing device that receives a reservation for using a moving object, A communication unit capable of communicating with a user terminal possessed by a user; a control unit that presents to the user via the communication unit a first group of locations that can be used as a rental location and a return location of the mobile object, and when a desired area that does not include a location of the first group is designated by the user for at least one of the rental location and the return location, presents a designated location that is different from the locations of the first group and that is included in the desired area of ​​the user; An information processing device comprising:

2. The information processing device of claim 1, wherein when the desired area in which a first user wishes to return a mobile object is set as a return desired area and the desired area in which a second user wishes to rent a mobile object is set as a rental desired area, and there is an overlap between the return desired area and the rental desired area, the control unit determines the designated location from within the overlapping area between the return desired area and the rental desired area, and creates a dispatch plan for the mobile object that includes the handover of the mobile object from the first user to the second user at the designated location.

3. The information processing device according to claim 2, wherein the control unit creates the vehicle dispatch plan including handover of the mobile object when the time difference between the first user's desired return time of the mobile object and the second user's desired rental time of the mobile object is within a predetermined time.

4. The information processing device according to claim 1 , wherein the control unit determines the designated location taking into consideration safety and parking fees.

5. 2. The information processing device of claim 1, further comprising a memory unit that stores locations having limited availability as a second group of locations, and when the desired area is designated, the control unit searches for the designated location located in the desired area from the second group of locations stored in the memory unit.

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