Elevator management program, elevator management method, and elevator management device

Abstract

To enable a specific user to quickly get on.SOLUTION: This elevator management program causes a computer to execute a process for acquiring image data indicating an image of an elevator landing, dividing humans in the image into a target human to take priority for getting on the elevator and humans other than the target human, detecting behaviors of the humans about to get on the elevator other than the target human having the priority for getting on, and outputting a warning.SELECTED DRAWING: Figure 6

Description

[Technical field]

[0001] The present invention relates to an elevator management program, an elevator management method, and an elevator management device. [Background technology]

[0002] 2. Description of the Related Art Elevators that lift and descend people and luggage are known in the art. Elevators that are designed to accommodate physically disabled people are also known in the art. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2015-224132 A [Patent Document 2] Japanese Patent Application Publication No. 6-080319 Summary of the Invention [Problem to be solved by the invention]

[0004] Among elevator users, for example, users who require space inside the elevator, such as users in wheelchairs or strollers, cannot board the elevator even if the elevator arrives at the landing where they are waiting if there is no necessary space inside the elevator. For this reason, for example, during times when the elevators are crowded, users who require space have difficulty quickly boarding the elevator that has arrived at the landing.

[0005] In one aspect, the present invention aims to allow specific users to board a vehicle quickly. [Means for solving the problem]

[0006] In one aspect, the elevator management program causes a computer to execute a process of acquiring image data showing an elevator landing, distinguishing people included in the image into people who are eligible for priority boarding the elevator and people who are not eligible, detecting behavior of people other than those eligible for priority boarding attempting to board the elevator, and outputting a warning. Effect of the Invention

[0007] This allows specific passengers to board quickly. [Brief description of the drawings]

[0008] [Figure 1] FIG. 1 is a diagram illustrating an example of a system configuration of an elevator management system. [Diagram 2] FIG. 2 is a diagram illustrating an example of a hardware configuration of an elevator management device. [Diagram 3] FIG. 2 is a diagram illustrating a functional configuration of an elevator management device. [Figure 4] FIG. 11 is a first sequence diagram explaining the operation of the elevator management system. [Diagram 5] FIG. 2 is a second sequence diagram explaining the operation of the elevator management system. [Figure 6] 11A and 11B are diagrams illustrating the effects of the present embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment will be described below with reference to the drawings. Fig. 1 is a diagram showing an example of a system configuration of an elevator management system.

[0010] The elevator management system 100 of this embodiment includes an elevator management device 200, a control device 300, an elevator (car) 400, an imaging device 500, and a hall call device 600. The elevator management device 200 is connected to the control device 300, the imaging device 500, and the hall call device 600 so as to be able to communicate with them.

[0011] The elevator management device 200 controls the elevator (car) 400 via the control device 300. In this embodiment, the term "elevator" refers to a "car." Therefore, in the following description, the elevator (car) 400 will be expressed as the car 400.

[0012] The control device 300 of this embodiment controls the operation of the car 400. Specifically, the control device 300 controls a motor (hoist) for raising and lowering the car 400, and controls the opening and closing of doors.

[0013] The car 400 moves up and down in the elevator shaft by being driven by a motor. The car 400 includes an imaging device 410, a destination floor call device 420, and a load sensor 430. The imaging device 410 captures image data showing an image of the inside of the car 400.

[0014] The destination floor call device 420 is a device for a user in the car 400 to make a destination call. Here, a destination call is an operation performed by a user in the car 400 to move the car 400 to a desired destination floor. The destination call includes the destination floor of the user. The load sensor 430 detects the load of the car 400.

[0015] The imaging device 500 captures image data showing an image of an elevator hall, for example. The imaging device 500 may be a security camera or the like installed at the elevator hall, and the image data captured by the imaging device 500 may include video data.

[0016] The hall call device 600 is provided at each elevator hall (elevator hall) on multiple floors, and is a device for hall users to make hall calls. Here, a hall call is an operation performed by a hall user to make a car 400 heading in either the up or down direction arrive at the hall. A hall call includes the hall floor where the user is waiting.

[0017] In the elevator management system 100 of this embodiment, when a user who has made a hall call requires a certain amount of space within the car 400, the user is given priority in boarding the car 400.

[0018] In this embodiment, a user who needs a certain space in the car 400 may be, for example, a user who uses a pushcart including a wheelchair or a stroller. The certain space may be a space for placing the pushcart on the car 400.

[0019] In the following description, a user who requires a certain amount of space in the elevator 400 is called a priority boarding target. In other words, a priority boarding target is a user who is given priority to board the elevator 400.

[0020] Specifically, the elevator management system 100 of this embodiment acquires image data of the hall floor where the hall call was made from the imaging device 500, and determines whether the user who made the hall call is eligible for priority boarding. If the user who made the hall call is eligible for priority boarding, the elevator management device 200 prohibits the acceptance of hall calls from hall floors other than the hall floor where the hall call was made.

[0021] Furthermore, when a hall call is made by a person eligible for priority boarding, if a user is already in the car 400, the elevator management device 200 stops the car 400 only at the destination floor specified by the user already in the car. Then, the elevator management device 200 allows the user already in the car to disembark from the car 400.

[0022] At that time, the elevator management device 200 restricts users other than the priority boarding target users from boarding the car 400. Specifically, when the elevator management device 200 detects the behavior of a user other than the priority boarding target users attempting to board the car 400, it outputs a warning.

[0023] In this way, the elevator management system 100 of this embodiment allows passengers already aboard the car 400 to disembark, and moves the car 400 to the landing floor where eligible passengers for priority boarding are waiting, with sufficient space secured inside the car 400. Note that the state in which sufficient space is secured preferably means that the car 400 is empty with no passengers aboard.

[0024] Therefore, according to this embodiment, even when the elevator is crowded, passengers eligible for priority boarding can be allowed to board the elevator car 400 promptly.

[0025] In addition, in this embodiment, after the person eligible for priority boarding boards the car 400, the various restrictions described above are lifted and the operation of the car 400 is restored to normal operation. Specifically, after the person eligible for priority boarding boards the car 400, the elevator management device 200 lifts the prohibition on accepting hall calls and the restriction on users boarding the car 400.

[0026] For this reason, in this embodiment, the car 400 is made to operate in accordance with priority boarding only when a person eligible for priority boarding makes a call at the boarding platform, and can return to normal operation after the person eligible for priority boarding has boarded the car 400.

[0027] Therefore, according to this embodiment, even in a small-scale facility with only one elevator car 400, a specific user can be given priority to board the elevator car 400. Furthermore, in this embodiment, it is automatically determined whether or not a user who has made a hall call is eligible for priority boarding, and if so, an operation corresponding to priority boarding is performed.

[0028] For this reason, in this embodiment, there is no need to provide a car 400 exclusively for specific users, or to assign an attendant to guide specific users so that they can board the car 400 on a priority basis, and specific users can be given priority to board the car 400 without increasing costs.

[0029] In the example of Fig. 1, the elevator control device 200 is one information processing device, but is not limited to this. The elevator control device 200 may include multiple information processing devices. Furthermore, the functions realized by the elevator control device 200 may be realized by multiple information processing devices.

[0030] Next, an elevator control device 200 of this embodiment will be described with reference to Fig. 2 and Fig. 3. Fig. 2 is a diagram showing an example of a hardware configuration of the elevator control device.

[0031] The elevator control device 200 of this embodiment is a computer including an input device 21, an output device 22, a drive device 23, an auxiliary storage device 24, a memory device 25, an arithmetic processing device 26 and an interface device 27, all of which are interconnected via a bus B.

[0032] The input device 21 is a device for inputting various types of information and is realized by, for example, a keyboard, a pointing device, etc. The output device 22 is a device for outputting various types of information and is realized by, for example, a display, etc. The interface device 27 includes a LAN card, etc., and is used for connecting to a network.

[0033] An elevator management program that realizes each functional unit of the elevator management device 200 is at least a part of various programs that control the elevator management device 200. The elevator management program is provided, for example, by distribution of a recording medium 28 or by downloading from a network. The recording medium 28 on which the elevator management program is recorded can be of various types, including recording media that record information optically, electrically or magnetically, such as a CD-ROM, a flexible disk, or a magneto-optical disk, and semiconductor memories that record information electrically, such as a ROM or a flash memory.

[0034] When recording medium 28 on which the elevator management program is recorded is set in drive device 23, the elevator management program recorded on recording medium 28 is installed from recording medium 28 into auxiliary storage device 24 via drive device 23. The elevator management program downloaded from the network is installed into auxiliary storage device 24 via interface device 27.

[0035] The auxiliary storage device 24 stores the elevator control program installed in the elevator control device 200, as well as various files, data, etc. required by the elevator control device 200. The memory device 25 reads out and stores the elevator control program from the auxiliary storage device 24 when the elevator control device 200 is started up. The arithmetic processing device 26 then realizes various processes, which will be described later, in accordance with the elevator control program stored in the memory device 25.

[0036] Next, functions of the elevator control device 200 will be described with reference to Fig. 3. Fig. 3 is a diagram for explaining the functional configuration of the elevator control device. Each functional unit shown in Fig. 3 is realized by the arithmetic processing device 26 of the elevator control device 200 reading and executing an elevator control program stored in the auxiliary storage device 24 or the like.

[0037] The elevator control device 200 of this embodiment includes an operation receiving unit 210, an image acquiring unit 220, a person distinguishing unit 230, a behavior determining unit 240, and an operation control unit 250.

[0038] The operation reception unit 210 receives a hall call from the hall call device 600 and a destination call from the destination floor call device 420.

[0039] The image acquisition unit 220 acquires image data of the platform captured by the imaging device 500. The image acquisition unit 220 also acquires image data of the inside of the car 400 captured by the imaging device 410 installed in the car 400.

[0040] The person discrimination unit 230 discriminates, based on the image data acquired from the imaging device 500, whether the person who made the hall call is an eligible person for priority boarding or not.

[0041] In other words, the person discrimination unit 230 is an example of a discrimination unit that distinguishes people at the boarding platform into people who are eligible for priority boarding and people who are not, based on the image of the person included in the image of the boarding platform.

[0042] Specifically, the person discrimination unit 230 of this embodiment may hold conditions for persons eligible for priority boarding, and may discriminate persons according to the conditions. The conditions for persons eligible for priority boarding may be that they use a wheelchair, that they use a stroller, etc.

[0043] Furthermore, the person discrimination unit 230 discriminates between people who have already boarded the car 400 and other people among people at the boarding platform at the floor where the car 400 stops after the priority boarding target person makes a boarding platform call. In this case, the person discrimination unit 230 may perform face recognition processing on the image data acquired from the imaging device 500 and the image data acquired from the imaging device 410, and discriminate between people who have already boarded the car 400 and other people.

[0044] The behavior determination unit 240 determines, based on the image data acquired from the imaging device 500, whether or not a person present at the boarding area of ​​the floor where the car 400 is stopped is about to board the car 400.

[0045] In this embodiment, the person discrimination unit 230 and the behavior determination unit 240 may be realized by trained artificial intelligence or the like.

[0046] The operation control unit 250 controls the operation of the hall call device 600 and the car 400 according to the result of the discrimination by the person discrimination unit 230 and the result of the discrimination by the behavior discrimination unit 240.

[0047] Next, the operation of the elevator management system 100 of this embodiment will be described with reference to Figures 4 and 5. Figure 4 is a first sequence diagram illustrating the operation of the elevator management system.

[0048] In the elevator management system 100 of this embodiment, when the hall call device 600 accepts a hall call, it notifies the elevator management device 200 of the hall call including the hall floor (step S401).

[0049] The elevator management device 200 accepts the hall call and makes a request to the imaging device 500 at the hall floor where the hall call was made to acquire image data of the hall by the image acquisition unit 220 (step S402). In response to this acquisition request, the imaging device 500 transmits image data of the hall to the elevator management device 200 (step S403), and the image acquisition unit 220 of the elevator management device 200 acquires image data of the hall where the hall call was made.

[0050] In this embodiment, the elevator management device 200 may constantly acquire image data of the hall captured by the imaging device 500.

[0051] Next, the elevator management device 200 analyzes the acquired image data by the person discrimination unit 230, and discriminates whether or not the person who made the hall call is a person eligible for priority boarding (step S404).

[0052] In step S404, if the person who made the hall call is a person eligible for priority boarding, the elevator management system 100 performs the operations of steps S405 to S415.

[0053] In step S404, if the person who made the hall call is not eligible for priority boarding, the elevator management system 100 performs the operations from step S416 onwards.

[0054] First, the operation of the elevator management system 100 in the case where the person who made the hall call is an eligible person for priority boarding will be described.

[0055] In the elevator management system 100, the elevator management device 200 notifies the hall call devices 600 installed on each floor of the prohibition of acceptance of hall calls by the operation control unit 250 (step S405).

[0056] The boarding call device 600 on each floor receives this notification and prohibits boarding calls (step S406). Specifically, the boarding call device 600 may disable operation of an operation button for making boarding calls. At this time, the boarding call device 600 may display a notification indicating that priority boarding is in progress for those eligible for priority boarding. There are various ways of displaying the information in the boarding call device 600, but for example, messages such as "Priority boarding in progress" or "Boarding calls prohibited" may be displayed on a display device possessed by the boarding call device 600.

[0057] In the example of FIG. 4, the hall call device 600 displays a notification to a person eligible for priority boarding, indicating that the person is currently boarding a vehicle with priority, but this is not limited to this and the notification does not necessarily have to be displayed.

[0058] Next, the elevator management device 200 and the control device 300 perform an operation to restrict the boarding of users other than the priority boarding target users to the car 400, and to make the car 400 empty (step S407). The operation of the elevator management device 200 and the control device 300 in step S407 will be described in detail later.

[0059] The operation of step S407 is performed if another user is already in the car 400 when the hall call is made in step S401.

[0060] Specifically, after issuing a notice to prohibit hall calls in step S405, the elevator management device 200 may obtain image data of the inside of the car 400 from the imaging device 410 and determine whether the inside of the car 400 is empty or not. Then, if there is no user in the car 400 (if the car 400 is empty), the elevator management device 200 may proceed to step S408 without performing the operation of step S407.

[0061] When the elevator car 400 is empty, the elevator management device 200 transmits a movement instruction to the control device 300 via the operation control unit 250 to move the elevator car 400 to the landing floor for which the landing call was made (step S408).

[0062] The control device 300 receives this notification and moves the car 400 to the landing floor (step S409).

[0063] Next, the control device 300 acquires image data of the inside of the car 400 by the imaging device 410 in the car 400 (step S410), and transmits the image data of the inside of the car 400 to the elevator management device 200 (step S411).

[0064] When the elevator management device 200 acquires image data of the inside of the elevator car 400 using the image acquisition unit 220, the behavior determination unit 240 detects that the person who is the target of priority boarding and who made a hall call has boarded the elevator car 400 (step S412).

[0065] Next, the elevator management device 200 causes the operation control unit 250 to transmit, to the hall call device 600, a notification indicating that the prohibition on accepting hall calls has been lifted (step S413).

[0066] The platform call device 600 receives this notification and resumes accepting platform calls (step S414). Specifically, the platform call device 600 enables an operation on an operation button for making a platform call. At this time, the platform call device 600 may hide a notification indicating that a priority boarding is in progress for a priority boarding eligible person.

[0067] Next, the elevator management device 200 notifies the control device 300 of the lifting of the boarding restriction on users other than the priority boarding users (step S415).

[0068] Next, the operation of the elevator management system 100 in the case where the person who has made the hall call is not eligible for priority boarding will be described.

[0069] In this case, the elevator management device 200 receives the hall call through the operation reception unit 210, and transmits a movement instruction to the control device 300 to move the car 400 to the hall floor where the hall call was made through the operation control unit 250 (step S416). Then, the control device 300 moves the car 400 to the hall floor.

[0070] Next, the boarding restriction in the elevator management system 100 of the present embodiment will be described with reference to Fig. 5. Fig. 5 is a second sequence diagram for explaining the operation of the elevator management system. Fig. 5 shows details of the boarding restriction shown in step S407 in Fig. 4.

[0071] In the elevator management system 100 of this embodiment, the elevator management device 200 transmits, via the operation control unit 250, an instruction to move to the destination floor designated by the destination floor call device 420 to the control device 300 (step S501).

[0072] The control device 300 receives this notification, moves to the specified destination floor (step S502), and opens the door. Then, the control device 300 captures image data of the inside of the car 400 by the imaging device 410 (step S503), and transmits the image data to the elevator management device 200 (step S504).

[0073] Next, the elevator management device 200 transmits a request for acquiring image data of the landing of the destination floor to the imaging device 500 installed at the landing of the destination floor by the image acquiring unit 220 (step S505). Next, the elevator management device 200 acquires image data of the landing of the destination floor from the imaging device 500 (step S506).

[0074] Next, the elevator management device 200 determines, by the behavior determination unit 240, whether or not there is a person who is about to get on the car 400 among the people at the landing of the destination floor (step S507).

[0075] In step S507, if there is a person attempting to get on the car 400, the elevator management device 200 and the control device 300 perform the operations from step S508 to step S513. In step S505, if there is no person attempting to get on the car 400, the elevator management device 200 and the control device 300 perform the operation of step S514.

[0076] First, a case will be described where there is a person who is about to board the car 400. The elevator management device 200 of this embodiment uses the person determination unit 230 to determine whether or not the person who is about to board the car 400 is the same person who got off the car 400 when the car arrived at the destination floor (step S508).

[0077] In other words, the person discrimination unit 230 discriminates whether a person who is about to board the elevator 400 from the platform at the destination floor has been in the elevator 400 before the elevator 400 stopped at the destination floor, and has deliberately disembarked once in order to make it easier for other passengers in the elevator 400 to disembark.

[0078] In step S508, if the person attempting to board is the same person who disembarked from the elevator car 400, the elevator management device 200 allows the person to board the elevator car 400, and the operation control unit 250 sends a movement instruction to the control device 300 to move the elevator car 400 to the next destination floor (step S509).

[0079] In step S508, if the person attempting to board is not the same person as the person who disembarked from the elevator car 400, the elevator management device 200, via the operation control unit 250, sends an output instruction to the control device 300 to output a warning (step S510).

[0080] The control device 300 accepts the output instruction and outputs a warning (step S511). Here, the output of the warning will be described. The control device 300 of this embodiment may cause the destination floor call device 600 to output a voice message or a warning sound indicating that boarding the car 400 is prohibited. The control device 300 may also cause the destination floor call device 420 of the car 400 to output a voice message or a warning sound indicating that boarding the car 400 is prohibited.

[0081] In addition, the control device 300 may stop the raising and lowering operation of the car 400 when a person other than the person riding in the car 400 gets into the car 400.

[0082] When the behavior determination unit 240 of the elevator management device 200 detects that the person riding in the car 400 is no longer riding in the car 400, the operation control unit 250 outputs a movement instruction to the control device 300 to move the car 400 to the next destination floor (step S513).

[0083] Next, a case will be described where there is no person trying to get on the car 400. In this case, the elevator management device 200 outputs a movement instruction to the control device 300 to move the car 400 to the next destination floor by the operation control unit 250 (step S514).

[0084] The elevator management device 200 and the control device 300 of this embodiment repeat the operation shown in Fig. 5 until the state of the car 400 becomes empty. Then, when the elevator management device 200 determines that the state of the car 400 is empty, it proceeds to step S408 in Fig. 4.

[0085] By the above processing, in this embodiment, it is possible to realize the function shown in Fig. 6. Fig. 6 is a diagram for explaining an outline of this embodiment.

[0086] As shown in FIG. 6(A), in this embodiment, it is determined that the user P1 who made the platform call is a specific user who requires a certain amount of space inside the car 400 in order to board the car 400, such as a user of a stroller or a pushcart including a wheelchair.

[0087] Therefore, in this embodiment, there is no need to deploy staff members or the like who identify and guide specific users who are eligible for priority boarding.

[0088] In this embodiment, when a platform call is made by a specific user, acceptance of platform calls from other platform floors is prohibited as shown in Fig. 6(B). In this embodiment, when the elevator 400 moves to the platform floor, it stops only at the destination floors of users P2 and P3 already in the elevator 400, and allows users P2 and P3 to get off at the destination floor.

[0089] At this time, in this embodiment, as shown in FIG. 6(C), a user P4 other than the users P2 and P3 is restricted from boarding the car 400 at the destination floor.

[0090] In this embodiment, this makes it possible to create a predetermined space within the car 400, allowing specific users to board.

[0091] In this embodiment, for example, in order to make it easier for user P2 to get off, if user P3 gets off the car 400 once and then gets back on the car 400, the boarding is not restricted. In other words, if a user who was already on the car 400 when the car 400 stopped at the destination floor gets on the car 400 again, this is not restricted.

[0092] In this embodiment, by doing so, passengers in the elevator 400 can disembark smoothly.

[0093] Then, in this embodiment, as shown in FIG. 6(D), users P2 and P3 are made to disembark, the now empty car 400 is stopped at the landing floor, and user P1 is made to board.

[0094] At this time, if there are users other than user P1 waiting at the landing floor and the other users waiting at the landing floor try to board the car 400 before user P1 boards the car 400, this may be restricted. By doing so, it becomes unnecessary for other users waiting at the same landing to consider whether or not to recommend preferential boarding to a specific user.

[0095] In this embodiment, when the user P1 has completed boarding, the prohibition on accepting hall calls and the restriction on boarding the car 400 are lifted.

[0096] Therefore, according to this embodiment, it is possible to promptly allow a specific user to board the car. Also, in this embodiment, only when a specific user (a person eligible for priority boarding) makes a call at the boarding platform, the car 400 can be made to operate in response to priority boarding, and even in a small-scale facility, it is possible to allow a specific user to board the car 400 with priority.

[0097] In this embodiment, when the car 400 is empty, the car 400 is moved to the landing floor where a specific user is waiting, but this is not limited to this. In this embodiment, for example, when a predetermined space is formed in the car 400, the car 400 may be moved to the landing floor where a specific user is waiting.

[0098] The disclosed technology may take the following forms as described below. (Appendix 1) acquiring image data indicative of an image of an elevator landing; Distinguishing people included in the image into people who are eligible for priority boarding of the elevator and people who are not eligible, The elevator management program causes a computer to execute a process of detecting an attempt by a person other than the person eligible for priority boarding to board the elevator and outputting a warning. (Appendix 2) The elevator management program according to claim 1, which causes the computer to execute a process of classifying people using pushcarts from among the people included in the image as people eligible for priority boarding. (Appendix 3) prohibiting the elevator from accepting any further hall calls after the person eligible for priority boarding has made a hall call for the elevator; 3. The elevator management program according to claim 1 or 2, which causes the computer to execute a process to stop the elevator only at a specified destination floor. (Appendix 4) Acquire image data showing an image of a landing at the destination floor; determining whether or not a person who has exited the elevator and a person who is about to enter the elevator at the destination floor are the same person; An elevator management program as described in Appendix 3, which causes the computer to execute a process to allow a person who has exited the elevator to board the elevator if the person who has boarded the elevator is the same person. (Appendix 5) determining whether the state inside the elevator has become empty; 5. The elevator management program according to claim 1, wherein when the inside of the elevator becomes empty, the elevator is moved to the hall floor where the hall call was made. (Appendix 6) The elevator management program according to any one of appendices 2 to 5, wherein the pushcart includes a stroller and a wheelchair. (Appendix 7) A method for managing an elevator by a computer, comprising: acquiring image data indicative of an image of an elevator landing; Distinguishing people included in the image into people who are eligible for priority boarding of the elevator and people who are not eligible, The elevator management method detects an attempt by a person other than the person eligible for priority boarding to board the elevator, and outputs a warning. (Appendix 8) an image acquisition unit that acquires image data representing an image of an elevator hall; A distinction unit that distinguishes people included in the image into people who are eligible for priority boarding of the elevator and people who are not eligible. and an operation control unit that detects an attempt by a person other than the person eligible for priority boarding to board the elevator and outputs a warning. The invention is not limited to the specifically disclosed embodiments, but various modifications and variations are possible without departing from the scope of the appended claims. [Explanation of symbols]

[0099] 100 Elevator Management System 200 Elevator control device 210 Operation reception section 220 Image Acquisition Unit 230 Person identification unit 240 Behavior Judgment Department 250 Motion control section 300 Control device 400 Car 410, 500 Imaging device 420 Destination floor call device 600 Platform call device

Claims

1. acquiring image data indicative of an image of an elevator landing; Distinguishing people included in the image into people who are eligible for priority boarding of the elevator and people who are not eligible, The elevator management program causes a computer to execute a process of detecting an attempt by a person other than the person eligible for priority boarding to board the elevator and outputting a warning.

2. 2. The elevator management program according to claim 1, further comprising a step of causing the computer to execute a process of classifying, from among the people included in the image, a person using a pushcart as a person eligible for the priority boarding.

3. prohibiting the elevator from accepting any further hall calls after the person eligible for priority boarding has made a hall call for the elevator; 3. The elevator management program according to claim 1, further comprising: causing the computer to execute a process of stopping the elevator only at designated destination floors.

4. Acquire image data showing an image of a landing at the destination floor; determining whether or not a person who has exited the elevator and a person who is about to enter the elevator at the destination floor are the same person; 4. The elevator management program according to claim 3, further comprising a step of causing the computer to execute a process of permitting a person who has exited the elevator to board the elevator if the person who has entered the elevator is the same person.

5. A method for managing an elevator by a computer, comprising: acquiring image data indicative of an image of an elevator landing; Distinguishing people included in the image into people who are eligible for priority boarding of the elevator and people who are not eligible, The elevator management method detects an attempt by a person other than the person eligible for priority boarding to board the elevator, and outputs a warning.

6. an image acquisition unit that acquires image data representing an image of an elevator hall; A distinction unit that distinguishes people included in the image into people who are eligible for priority boarding of the elevator and people who are not eligible. and an operation control unit that detects an attempt by a person other than the person eligible for priority boarding to board the elevator and outputs a warning.

Images