Information processing apparatus, information processing method, and program

Abstract

To allow a seller of a commodity to deliver the commodity only by storing the commodity in a facility in a state of requiring no packaging.SOLUTION: When a commodity related to a predetermined commercial transaction is temporarily stored in a locker device 3 or the like which can temporarily store the commodity in a state of requiring no packaging, an application information acquisition unit 51 acquires commercial transaction application information (e.g., information on a type, a size, a sending destination, etc. of a commodity may be included) of the predetermined commercial transaction related to the commodity, from a user terminal 5 or a locker management system 2, and stores the information in an application information DB 71. An application information notification unit 52 transmits the commercial transaction application information to a business operator terminal 4 when the commodity is passed to a business operator which manages the predetermined commercial transaction.SELECTED DRAWING: Figure 4

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] Conventionally, there exists technology that provides a network of remote-controlled lockers to facilitate delivery of goods, where a user selects a locker to receive the goods, a carrier delivers it, and the locker safely stores the goods (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2001-236445 A Summary of the Invention [Problem to be solved by the invention]

[0004] However, there is a demand for a system that allows product sellers to deliver products without the need for packaging by simply storing the products in a locker, but conventional technologies, including the technology of Patent Document 1, are unable to adequately meet this demand.

[0005] The present invention has been made in consideration of the above circumstances, and has an object to enable product sellers to deliver products by simply storing the products in a locker without the need for packaging. [Means for solving the problem]

[0006] In order to achieve the above object, an information processing device according to one aspect of the present invention comprises: an application information acquisition means for acquiring application information for a predetermined commercial transaction relating to the product when the product is temporarily stored in a facility capable of temporarily storing the product in a state in which the product does not require packaging; an application information notifying means for notifying a terminal of a business operator that operates the predetermined commercial transaction of the commercial transaction application information when the product is handed over to the business operator; Equipped with.

[0007] An information processing method and a program according to one aspect of the present invention are a method and a program corresponding to an information processing device according to one aspect of the present invention. Effect of the Invention

[0008] According to the present invention, the seller of a product can deliver the product simply by storing the product in a locker without the need for packaging. [Brief description of the drawings]

[0009] [Figure 1] FIG. 1 is a diagram showing an overview of a service that can be realized by an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied. [Diagram 2] 1 is a diagram illustrating an example of a configuration of an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied. [Diagram 3] 3 is a block diagram showing an example of a hardware configuration of a server in the information processing system of FIG. 2. [Figure 4] 4 is a functional block diagram showing an example of a functional configuration of a server in FIG. 3 that constitutes the information processing system in FIG. 2. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

[0011] First, referring to FIG. 1, an overview of a service (hereinafter referred to as "this service") that can be realized by an information processing system (see FIG. 2 described later) to which a server according to one embodiment of an information processing device of the present invention is applied will be described. FIG. 1 is a diagram showing an overview of the present service that can be realized by an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied.

[0012] This service allows the seller of a product (user U of the locker device 3) to simply store the product in locker R without the need for packaging, and then the delivery person H can remove the product from locker R and deliver it. Specifically, the Service is based on the following assumptions: That is, a user U temporarily stores a product M relating to a predetermined commercial transaction (for example, online auction, flea market, sales of prescription drugs, etc.) in a predetermined locker R of the locker device 3 without requiring packaging. Here, "packaging" refers to packaging for delivery purposes. Therefore, "prescription drug bags" are not included in packaging. Also, "unsealed packaging" is not included in packaging. When delivering goods to a business operator operating a specified commercial transaction (including the recipient of the specified commercial transaction), a person belonging to the business operator or a person requested by the business operator acts as a delivery person H, removes the goods from locker R and delivers them to the location designated by the business operator.

[0013] Under these assumptions, as shown in FIG. 1, in step S1, the server 1 acquires transaction application information for a specific transaction related to the product M (which may include, for example, information on the product type, size, delivery address, etc.).

[0014] In step S2, the server 1 notifies the business operator (including the recipient of the predetermined commercial transaction) of the commercial transaction application information when the product M is handed over to the business operator (including the recipient of the predetermined commercial transaction).

[0015] In the example of FIG. 1, the facility for temporarily storing goods M related to a specific commercial transaction (e.g., online auctions, flea markets, sales of prescription drugs, etc.) in a state where no packaging is required is illustrated as a locker device 3, but this is not limited to this and may also be temporary storage facility at a convenience store, etc. By using this service, the seller of the product can deliver the product M without the need for packaging, simply by storing the product M in a temporary storage facility such as a locker R.

[0016] Furthermore, in this service, the server 1 can execute the following operations, although these are not shown in FIG. That is, when a user U inputs the LWH and type of product M to be placed in a locker R, the server 1 can present candidate lockers R having a matching capacity from among the nearest locker devices 3. Specifically, when product attribute information is included in the commercial transaction application information, the server 1 can execute control to transmit available facility information indicating candidate facilities where the product can be temporarily stored to the user U's terminal (e.g., the user terminal 5 described below). This allows the user U to efficiently use the locker R or the like that is appropriate for the product M that he or she is sending.

[0017] Furthermore, in this service, the server 1 can execute the following operations, although these are not shown in FIG. That is, the server 1 can also obtain the state information of the product when it is stored. Specifically, for example, product condition information (e.g., the external shape of the product) indicating the condition of product M when stored in locker R can be obtained from a camera on the seller's (here, user U's) smartphone (e.g., user terminal 5 described below) or a camera installed on locker device 3. This makes it possible to leave evidence for subsequent accident responses, etc., based on the product condition information of product M at the time of storage.

[0018] Furthermore, in this service, the server 1 can execute the following operations, although these are not shown in FIG. That is, the server 1 can also notify product status information. Specifically, when notifying the commercial transaction application information, the server 1 can also notify the product status information on the condition that the product status information has been acquired. This allows businesses operating commercial transactions to obtain product condition information before carrying out delivery operations, thereby reducing unnecessary problems related to delivery.

[0019] Next, with reference to FIG. 2, a description will be given of the configuration of an information processing system that realizes the provision of the above-mentioned service, that is, an information processing system to which a server according to an embodiment of an information processing device of the present invention is applied. FIG. 2 is a diagram showing an example of the configuration of an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied.

[0020] The information processing system shown in FIG. 2 is configured to include a server 1, a locker management system 2, a locker device 3, a business operator terminal 4, and user terminals 5-1 to 5-m (m is an integer value of 1 or more).

[0021] The server 1, the locker management system 2, the business operator terminal 4, and the user terminals 5-1 to 5-m are connected to each other via a network such as the Internet.

[0022] The server 1 is an information processing device managed by the provider of this service (FIG. 1). The server 1 executes various processes for realizing this service while appropriately communicating with the locker management system 2, the business operator terminal 4, and the user terminals 5-1 to 5-m.

[0023] The locker management system 2 includes a management server (not shown) that manages one or more locker devices including the locker device 3. Each of the locker devices 3 includes a main body having a plurality of lockers R, a temperature adjustment unit that controls, for example, the temperature state of each of the plurality of lockers R, and a lock / unlock control unit that controls the locking / unlocking of the entrances of each of the plurality of lockers R. The plurality of lockers R is an example of a closed space for storing items, etc.

[0024] The business operator terminal 4 is an information processing device managed by a business operator (including a recipient of a given commercial transaction) that operates a given commercial transaction, and is configured with a server or the like.

[0025] The user terminals 5-1 to 5-m are information processing devices operated by m users U, respectively, and are configured with a smartphone, a tablet, a personal computer, or the like. In the following description, when there is no need to distinguish between the user terminals 5-1 to 5-m, they will be collectively referred to as the "user terminal 5."

[0026] FIG. 3 is a block diagram showing an example of a hardware configuration of a server in the information processing system shown in FIG.

[0027] The server 1 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a bus 14, an input / output interface 15, an input unit 16, an output unit 17, a memory unit 18, a communication unit 19, and a drive 20.

[0028] The CPU 11 executes various processes according to a program recorded in the ROM 12 or a program loaded from the storage unit 18 into the RAM 13 . The RAM 13 also stores data and the like necessary for the CPU 11 to execute various processes.

[0029] The CPU 11, ROM 12, and RAM 13 are connected to one another via a bus 14. An input / output interface 15 is also connected to this bus 14. An input unit 16, an output unit 17, a storage unit 18, a communication unit 19, and a drive 20 are connected to the input / output interface 15.

[0030] The input unit 16 is configured with, for example, a keyboard and is used to input various information. The output unit 17 is configured with a display such as a liquid crystal display, a speaker, and the like, and outputs various information as images and sounds. The storage unit 18 is configured with a dynamic random access memory (DRAM) or the like, and stores various data. The communication unit 19 communicates with other devices (for example, the locker management system 2, the business operator terminal 4, and the user terminal 5 in FIG. 3) via a network N including the Internet.

[0031] Removable media 30, such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory, is appropriately loaded into the drive 20. A program read from the removable media 30 by the drive 20 is installed in the storage unit 18 as necessary. Furthermore, the removable medium 30 can also store various data stored in the storage unit 18 in the same manner as the storage unit 18 .

[0032] Although not shown, the locker management system 2 (management server), business operator terminal 4, and user terminal 5 in Fig. 2 can also have a configuration basically similar to the hardware configuration shown in Fig. 3. Therefore, a description of the hardware configuration of the locker management system 2 (management server), business operator terminal 4, and user terminal 5 will be omitted.

[0033] Various processes for providing the present service in FIG. 1 can be executed by cooperation of various hardware and software constituting the information processing system in FIG. 2 including the server 1 in FIG.

[0034] FIG. 4 is a functional block diagram showing an example of a functional configuration of the server of FIG. 3 in the information processing system of FIG.

[0035] As shown in FIG. 4, in the CPU 11 of the server 1, an application information acquisition unit 51, an application information notification unit 52, an available facility information transmission control unit 53, a product status information acquisition unit 54, and a product status information notification unit 55 function. In addition, an application information DB 71, an available facility information DB 72, and a product status information DB 73 are stored in one area of ​​the storage unit 18 of the server 1.

[0036] When a product related to a specified commercial transaction (e.g., product M in Figure 1) is temporarily stored in a facility capable of temporarily storing the product without the need for packaging (e.g., the locker device 3 in Figures 1 and 4, or a temporary storage facility at a convenience store), the application information acquisition unit 51 acquires commercial transaction application information for the product (which may include information such as the product type, size, delivery address, etc.) for the specified commercial transaction from the user terminal 5 or the locker management system 2, and stores it in the application information DB 71.

[0037] The application information notification unit 52 notifies the business operator terminal 4 of the business transaction application information when the product is handed over to a business operator managing a specific business transaction (including the recipient of the specific business transaction, for example, business operator Z in FIG. 1).

[0038] This allows a user who is a seller of a product to deliver the product without the need for packaging by simply storing the product in a temporary storage facility such as a locker device.

[0039] When the commercial transaction application information includes attribute information of the product, the available facility information transmission control unit 53 transmits available facility information indicating candidates for facilities that can temporarily store the product. The available facility information is stored in the available facility information DB 72. This allows users who are sellers of goods to efficiently use the facilities (locker device 3, etc.) that are suited to the goods they are sending.

[0040] The product status information acquisition unit 54 acquires product status information (e.g., the external shape of the product) indicating the condition of the product when stored in the facility, for example, from a camera of the user terminal 5 or the locker device 3, and stores the information in the product status information DB 73. This makes it possible to leave evidence for subsequent accident responses, etc., based on the product condition information at the time the product was stored.

[0041] When the application information notifying unit 52 notifies the application information, the product status information notifying unit 55 notifies the business operator terminal 4 of the product status information together with the application information, on condition that the product status information has been acquired. This allows businesses operating commercial transactions to obtain product condition information before carrying out delivery operations, thereby reducing unnecessary problems related to delivery.

[0042] Although one embodiment of the present invention has been described above, the present invention is not limited to the above-described embodiment, and modifications, improvements, etc. within the scope that can achieve the object of the present invention are considered to be included in the present invention.

[0043] The system configuration shown in FIG. 2 and the hardware configuration of the server 1 shown in FIG. 3 are merely examples for achieving the object of the present invention, and are not particularly limited.

[0044] In addition, the functional block diagram shown in Fig. 4 is merely an example and is not particularly limited. In other words, it is sufficient that the information processing system in Fig. 2 is provided with a function capable of executing the above-mentioned various processes as a whole, and the functional blocks and databases used to realize this function are not particularly limited to the example in Fig. 5.

[0045] Furthermore, the locations of the functional blocks and databases are not limited to those shown in FIG. 4 and may be arbitrary. For example, at least a part of the functional blocks and databases arranged on the server 1 side may be provided on the locker management system 2 side, the locker device 3 side, the business operator terminal 4 side, the user terminal 5 side, or on another information processing device not shown.

[0046] Furthermore, the above-described series of processes can be executed by hardware or software. Furthermore, one functional block may be configured as a single piece of hardware, a single piece of software, or a combination of both.

[0047] When the series of processes is executed by software, the program constituting the software is installed into a computer or the like from a network or a recording medium. The computer may be a computer implemented with dedicated hardware. Furthermore, the computer may be a computer capable of executing various functions by installing various programs thereon, such as a server, a general-purpose smartphone, or a personal computer.

[0048] A recording medium containing such a program may be composed not only of a removable medium (not shown) that is distributed separately from the device main body in order to provide the program to the user, but also of a recording medium that is provided to the user in a pre-installed state in the device main body.

[0049] In this specification, the steps of describing a program to be recorded on a recording medium include not only processes that are performed chronologically according to the order, but also processes that are not necessarily performed chronologically but are executed in parallel or individually.

[0050] In summary, it is sufficient for an information processing device to which the present invention is applied to have the following configuration, and various embodiments can be adopted. That is, an information processing device to which the present invention is applied (for example, the server 1 in FIG. 1 to FIG. 4) application information acquisition means (e.g., application information acquisition unit 51 in FIG. 4) for acquiring commercial transaction application information (which may include, for example, information on the type, size, delivery address, etc. of the product) for a specific commercial transaction (e.g., online auction, flea market, sales of prescription drugs, etc.) relating to the product (e.g., product M in FIG. 1) when the product is temporarily stored in a facility capable of temporarily storing the product without packaging (e.g., locker device 3 in FIG. 1, temporary storage facility of a convenience store, etc.); application information notifying means (e.g., application information notifying unit 52 in FIG. 4) for notifying a terminal of the business operator (e.g., business terminal 4 in FIG. 2 or FIG. 4) of the business operator managing the predetermined commercial transaction when the product is delivered to the business operator (including the recipient of the predetermined commercial transaction); It will be enough to have this.

[0051] This allows the seller of the product (for example, user U in FIG. 1) to deliver the product simply by storing the product in the facility without the need for packaging.

[0052] The system may further include an available facility information transmission control means (e.g., an available facility information transmission control unit 53) that executes control to transmit available facility information indicating candidate facilities where the product can be temporarily stored when attribute information of the product is included in the commercial transaction application information. This allows the seller of the product (e.g., user U in Figure 1) to efficiently use lockers and other facilities that are appropriate for the products they are sending.

[0053] The equipment may further include a product status information acquisition means (e.g., product status information acquisition unit 54 in FIG. 4) for acquiring product status information (e.g., the external shape of the product, etc.) indicating the status of the product when stored in the equipment. This makes it possible to leave evidence for subsequent accident responses, etc., based on the product condition information at the time the product was stored.

[0054] The application information notifying means may further include a product status information notifying means (e.g., product status information notifying unit 55 in Figure 4) that, when notifying the commercial transaction application information, also notifies the product status information on the condition that the product status information has been acquired. By having a business operator conducting commercial transactions obtain the product condition information of the product before carrying out delivery operations, unnecessary troubles related to delivery can be reduced. [Explanation of symbols]

[0055] 1 server, 2 locker management system, 3 locker device, 4 business operator terminal, 5, 5-1 to 5-m user terminal, 11 CPU, 12 ROM, 13 RAM, 14 bus, 15 input / output interface, 16 input unit, 17 output unit, 18 storage unit, 19 communication unit, 20 drive, 30 removable media, 51 application information acquisition unit, 52 application information notification unit, 53 available facility information transmission control unit, 54 product status information acquisition unit, 55 product status information notification unit, 71 application information DB, 72 available facility information DB, 73 product status information DB

Claims

1. an application information acquisition means for acquiring application information for a predetermined commercial transaction relating to the product when the product is temporarily stored in a facility capable of temporarily storing the product in a state in which the product does not require packaging; an application information notifying means for notifying a terminal of a business operator that operates the predetermined commercial transaction of the commercial transaction application information when the product is handed over to the business operator; An information processing device comprising:

2. an available facility information transmission control means for executing control to transmit available facility information indicating candidates of the facility capable of temporarily storing the product when the commercial transaction application information includes attribute information of the product; The information processing device according to claim 1 , further comprising:

3. a product status information acquiring means for acquiring product status information indicating a status of the product when it is stored in the facility; The information processing device according to claim 1 , further comprising:

4. a product status information notifying means for notifying the product status information together with the commercial transaction application information on condition that the product status information has been acquired when the application information notifying means notifies the commercial transaction application information; The information processing device according to claim 3 , further comprising:

5. An information processing method executed by an information processing device, an application information acquisition step of acquiring application information for a predetermined commercial transaction relating to the product when the product is temporarily stored in a facility capable of temporarily storing the product in a state in which the product does not require packaging; an application information notifying step of notifying a terminal of a business operator that operates the predetermined commercial transaction of the commercial transaction application information when the product is handed over to the business operator; An information processing method comprising:

6. On the computer, an application information acquisition step of acquiring application information for a predetermined commercial transaction relating to the product when the product is temporarily stored in a facility capable of temporarily storing the product in a state in which the product does not require packaging; an application information notifying step of notifying a terminal of a business operator that operates the predetermined commercial transaction of the commercial transaction application information when the product is handed over to the business operator; A program that executes control processing including:

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