Information processing system, information processing device, information processing method and program

Abstract

To provide information related to past prescriptions in a form useful for a patient.SOLUTION: In an information processing system 1, a prescription data acquisition part 51 of a computer 10 for a pharmacy acquires prescription data of a patient. A prescription data transmission part 52 transmits the acquired prescription data to a server 20. A change point acquisition part 155 of the server 20 acquires change point information being information based on changed prescription contents among a plurality of prescription data issued to the patient this time and in the past on the basis of the transmitted prescription data and the past prescription data of the patient corresponding to the prescription data. A change point data transmission part 156 transmits data of the change point information to a pharmacist terminal 30. A screen display part 254 of the pharmacist terminal 30 displays a screen for presenting, to the patient, information related to comparison of prescription contents including the change point information on the basis of the data of the change point information.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to an information processing system, an information processing device, an information processing method, and a program. [Background technology]

[0002] 2. Description of the Related Art Conventionally, in medical institutions such as dispensing pharmacies, a patient's medical history is managed using an electronic medical history system or the like based on a prescription issued to the patient. Pharmacists and other medical professionals can then check the history of a patient's prescription using an electronic medical history system or the like. A system for managing medical information such as a patient's medication history is described in, for example, Patent Document 1. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2016-212559 A Summary of the Invention [Problem to be solved by the invention]

[0004] However, in conventional technologies, including the technology described in Patent Document 1, the patient only receives an explanation from a pharmacist or other such person regarding the contents of the current prescription, and is not informed of the contents of past prescriptions. On the other hand, even if the contents of past prescriptions are simply shown to the patient, the patient will not know how to refer to them, and the information will not necessarily be useful. Thus, in the prior art, information regarding past prescriptions has not been provided to patients in a form that is useful to them.

[0005] It is an object of the present invention to provide information about past prescriptions in a form that is useful to patients. [Means for solving the problem]

[0006] In order to solve the above problems, an information processing system according to one aspect of the present invention comprises: An information processing system including a pharmacy computer installed in a pharmacy, a pharmacist terminal used by a pharmacist, and a server for managing data used in the pharmacy, The pharmacy computer includes: A prescription data acquisition means for acquiring data of a patient's prescription; A prescription data transmission means for transmitting the prescription data acquired by the prescription data acquisition means to the server; Equipped with The server, a change acquisition means for acquiring change information, which is information based on prescription content changes between multiple prescription data issued to the patient this time or in the past, based on the prescription data transmitted from the pharmacy computer and the past prescription data of the patient corresponding to the prescription data; A change data transmission means for transmitting the change information data to the pharmacist terminal; Equipped with The pharmacist terminal includes: The present invention is characterized in that it is provided with a screen display means for displaying a screen for presenting to the patient information regarding a comparison of prescription contents including the change information based on the change information data transmitted from the server. Effect of the Invention

[0007] According to the present invention, it is possible to provide information regarding past prescriptions in a form that is useful to patients. [Brief description of the drawings]

[0008] [Figure 1] 1 is a diagram showing a system configuration of an information processing system 1 according to an embodiment of the present invention. [Diagram 2] FIG. 8 is a diagram showing a hardware configuration of an information processing device 800 constituting each device. [Diagram 3]FIG. 2 is a block diagram showing the functional configuration of the pharmacy computer 10. [Figure 4] 2 is a block diagram showing the functional configuration of the server 20. FIG. [Diagram 5] 2 is a block diagram showing the functional configuration of a pharmacist terminal 30. FIG. [Figure 6] 4 is a flowchart showing the flow of a drug information output process executed by the pharmacy computer 10. [Figure 7] 13 is a flowchart showing the flow of a data generation process executed by the server 20. [Figure 8] 13 is a flowchart showing the flow of a communication support process executed by the pharmacist terminal 30. [Figure 9] FIG. 13 is a schematic diagram showing an example of an initial screen displayed in the communication support process. [Figure 10] FIG. 13 is a schematic diagram showing an example of a pharmacist's profile screen. [Figure 11] FIG. 13 is a schematic diagram showing an example of a questionnaire screen. [Figure 12] FIG. 13 is a schematic diagram showing an example of a state in which a questionnaire has been answered; [Figure 13] FIG. 13 is a schematic diagram showing an example of a display screen showing the contents of changed drug information. [Figure 14] 14 is a schematic diagram showing an example of a state in which a pharmacist has performed an operation for explaining the prescription contents to a patient on the display screen shown in FIG. 13. FIG. [Figure 15] 11A and 11B are schematic diagrams showing an example of a state in which the arrangement of items displayed in a list is changed; [Figure 16] FIG. 13 is a schematic diagram showing an example of a schedule presented to a patient. [Figure 17] FIG. 13 is a schematic diagram showing an example of an interface screen for inputting stamp data. [Figure 18] FIG. 13 is a schematic diagram showing an example of an interface screen for inputting handwritten characters. [Figure 19] FIG. 13 is a schematic diagram showing an example of an interface screen for registering a new schedule. [Figure 20] FIG. 13 is a schematic diagram showing an example of an interface screen for editing an already input schedule. [Figure 21] FIG. 13 is a schematic diagram showing an example of a screen displaying a message to the effect that any consultation matter is accepted. [Figure 22] FIG. 1 is a schematic diagram showing an example of a provision document (changes in medication information) provided to a patient. [Figure 23] FIG. 1 is a schematic diagram showing an example of a provision document (changes in medication information) provided to a patient. [Figure 24] FIG. 2 is a schematic diagram showing an example of a provided document (related document) provided to a patient. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

[0010] The information processing system 1 according to the present embodiment is for displaying information about drugs while displaying a predetermined profile of the pharmacist when a pharmacist and a patient converse in a dispensing pharmacy, thereby stimulating the patient's interest and affinity with the pharmacist and supporting smoother dialogue. In addition, when the pharmacist explains information about drugs (such as changes in the prescribed drugs between the past prescription and the current prescription) to the patient regarding the information (prescription contents) written on the prescription issued to the patient, the information processing system 1 according to the present embodiment issues a drug information document (hereinafter, appropriately referred to as "drug information") that reflects the explanation contents, thereby supporting the patient to refer to the explanation contents from the pharmacist to the patient even when taking the drug. Furthermore, the information processing system 1 according to the present embodiment presents the explanation contents from the pharmacist to the patient, such as the method of taking the prescribed drug, as information in a form that is easy for the patient to understand, thereby supporting the patient to take the appropriate drug. A specific configuration will be described below.

[0011] [System configuration of information processing system 1] FIG. 1 is a diagram showing a system configuration of an information processing system 1 according to an embodiment of the present invention. As shown in Fig. 1, the information processing system 1 includes a pharmacy computer 10, a server 20, and a pharmacist terminal 30, and the pharmacy computer 10, the server 20, and the pharmacist terminal 30 are configured to be able to communicate with each other via a network 40. The pharmacy computer 10 and the pharmacist terminal 30 are installed in the same dispensing pharmacy. Furthermore, the information processing system 1 according to this embodiment is operated, for example, in a predetermined region, and one server 20 is installed for the pharmacy computers 10 and the pharmacist terminals 30 installed in multiple dispensing pharmacies belonging to the region. For convenience of explanation, only one pharmacy computer 10 and one pharmacist terminal 30 are shown in Fig. 1.

[0012] The pharmacy computer 10 is composed of a PC (Personal Computer) or a server computer, and has a medical history management function and a medical fee statement (receipt) creation function. The pharmacy computer 10 accepts input of prescription data from patients, and accumulates and manages the accepted prescription data. The pharmacy computer 10 also calculates details of medical fees for dispensing to patients based on prescriptions. The pharmacy computer also receives print data of a drug information document (medication information) and a document to be provided to patients (described later) including predetermined related documents from the server 20, and prints the document to be provided by a printer installed in the dispensing pharmacy. In this embodiment, the drug information document (medication information) is composed of a document or a document-like object (for example, a sticker that can be attached to a notebook) that indicates information on the name, usage, dosage, efficacy, effect, side effects, and interactions of a drug. Furthermore, in this embodiment, pharmacy computer 10 manages, among the contents of communication between the pharmacist and the patient at pharmacist terminal 30, contents corresponding to the history of medication instructions to the patient (instruction history) by including them in the medical history.

[0013] Server 20 is configured with a server computer, acquires prescription data accepted by pharmacy computer 10, and generates data for a pharmacist profile screen to be presented to the patient. Server 20 also accumulates and manages prescription data accepted by pharmacy computer 10, and generates data on changes to the drugs prescribed to the patient (changes between the past (last or previous) prescription contents and the current prescription contents). This data on changes is sent to pharmacist terminal 30 and displayed on the screen, or sent to pharmacy computer 10 and included in the drug information and printed out. Furthermore, server 20 manages schedule data, such as a drug intake schedule (medication schedule) or a pharmacy visit schedule, for each patient.

[0014] The pharmacist terminal 30 is configured with a tablet terminal or a notebook PC, and acquires data of a profile screen generated by the server 20, and displays the pharmacist's profile on the display screen when the pharmacist communicates with the patient. The pharmacist terminal 30 also acquires data of changes in the medication generated by the server 20, and displays the medication before and after the change in comparison when the pharmacist communicates with the patient. Furthermore, the pharmacist terminal 30 accepts input of schedule data such as a medication intake schedule or a pharmacy visit schedule for the patient, and transmits the input schedule data to the server 20. In this embodiment, the pharmacist terminal 30 transmits the contents of the communication between the pharmacist and the patient by operating the pharmacist terminal 30 to the pharmacy computer 10 as information for recording the history of medication instruction to the patient (instruction history).

[0015] [Hardware configuration] Next, the hardware configuration of each device in the information processing system 1 will be described. In the information processing system 1, each device is configured by an information processing device such as a PC, a server computer, or a tablet terminal, and the basic configurations of the devices are the same.

[0016] FIG. 2 is a diagram showing a hardware configuration of an information processing device 800 constituting each device. As shown in FIG. 2, the information processing device 800 constituting each device includes a CPU (Central Processing Unit) 811, a ROM (Read Only Memory) 812, a RAM (Random Access Memory) 813, a bus 814, an input unit 815, an output unit 816, a memory unit 817, a communication unit 818, a drive 819, and an imaging unit 820.

[0017] The CPU 811 executes various processes according to a program recorded in a ROM 812 or a program loaded from a storage unit 817 to a RAM 813 . The RAM 813 also stores data and the like necessary for the CPU 811 to execute various processes.

[0018] The CPU 811, the ROM 812, and the RAM 813 are connected to one another via a bus 814. To the bus 814, an input unit 815, an output unit 816, a storage unit 817, a communication unit 818, a drive 819, and an imaging unit 820 are connected.

[0019] The input unit 815 is made up of various buttons and the like, and inputs various information in response to instruction operations. The output unit 816 is composed of a display, a speaker, etc., and outputs images and sounds. When the information processing device 800 is configured as a smartphone or a tablet terminal, the displays of the input unit 815 and the output unit 816 may be arranged so as to overlap each other to configure a touch panel. The storage unit 817 is composed of a hard disk or a dynamic random access memory (DRAM) or the like, and stores various data managed by each server. The communication unit 818 controls communications with other devices via the network.

[0020] Removable media 831, such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory, is appropriately loaded into the drive 819. A program read from the removable media 831 by the drive 819 is installed in the storage unit 817 as necessary. The imaging section 820 is configured with an imaging device including a lens, an imaging element, etc., and captures a digital image of a subject. When the information processing device 800 is configured as the server 20, it is also possible to omit the imaging unit 820. When the information processing device 800 is configured as a tablet terminal, it is also possible to configure the input unit 815 with a touch sensor and arrange it on top of the display of the output unit 816, thereby providing a touch panel.

[0021] [Functional configuration] Next, the functional configuration of each device in the information processing system 1 will be described. [Functional configuration of pharmacy computer 10] FIG. 3 is a block diagram showing the functional configuration of the pharmacy computer 10. As shown in FIG. 3, a prescription data acquisition unit 51, a prescription data transmission unit 52, a comparison content designation unit 53, a patient attribute acquisition unit 54, a patient attribute transmission unit 55, a print data reception unit 56, a print control unit 57, and a medical history management unit 58 function in the CPU 811 of the pharmacy computer 10. In addition, a prescription database (prescription DB) 71, a patient attribute database (patient attribute DB) 72, and a medical history database (medication history DB) 73 are formed in the storage unit 817 of the pharmacy computer 10.

[0022] The prescription DB 71 stores data on prescriptions accepted by the pharmacy computer 10. This prescription data includes information for identifying the patient, such as the patient's name, age, sex, and insurer number, information for identifying the medical institution that issued the prescription, such as the name of the medical institution, the doctor's name, and the medical institution's contact information, and information indicating the prescription contents, such as the name, dosage form, directions for use and dosage, and whether or not it can be changed to a generic drug. The patient attribute DB 72 stores data on the address, name, age, sex, and information (patient attributes) that represents the characteristics of each patient. The patient attributes are composed of information acquired by the pharmacist in conversation with the patient, information provided by the patient in response to a questionnaire (interview), etc., and include, for example, the patient's hobbies, work, family structure, favorite food, favorite color, favorite character, and concerns in daily life (physical pain, etc., directly related to medical care, or concerns about a child's education, etc., not directly related to medical care). The drug history DB 73 stores data on the history of drugs prescribed to patients and the history of drug-taking instructions given to patients by pharmacists. In this embodiment, when a communication support process described later is executed, the drug history DB 73 can store, among the contents of communication between the pharmacist and the patient by operating the pharmacist terminal 30, the contents corresponding to the history of drug-taking instructions given to the patient (instruction history).

[0023] The prescription data acquisition unit 51 acquires data (prescription data) indicating the contents of a prescription brought by a patient and accepted at a dispensing pharmacy. In this embodiment, the prescription data acquisition unit 51 acquires prescription data generated by a pharmacist or operator at the dispensing pharmacy inputting the contents of the prescription brought by the patient via the input unit 815. Note that, when a prescription is issued as electronic data, the prescription data acquisition unit 51 may acquire the prescription data by reading the data from a storage medium in which the prescription data is stored, or by receiving the data via a network.

[0024] In addition, the prescription data acquisition unit 51 stores the acquired prescription data in the prescription DB 71. Among the prescription data, the information for identifying the patient is also appropriately stored in the patient attribute DB 72 when the patient is a new patient or when the information for identifying the patient has changed. The prescription data transmission unit 52 transmits the prescription data acquired by the prescription data acquisition unit 51 to the server 20. The comparison content designation unit 53 accepts designation of the content of the change in drug information (content to be compared) to be acquired for the current prescription data, and transmits the accepted designation content to the server 20. For example, the comparison content designation unit 53 accepts designation of past prescription data (one or more) to be compared with the current prescription data, or accepts designation of items to be compared between the current prescription data and the past prescription data (change of "drug" described later, change of "usage and dosage", change of "efficacy and effect", change of "side effects", change of "dosage form", change of "equipment, heat seal, and individual packets containing the drug" (drug packaging), change of "drug appearance", change of "drug precautions", change of "number of days to be taken", etc.).

[0025] The patient attribute acquisition unit 54 acquires data on the patient attributes of the patient corresponding to the prescription data. The patient attribute data is generated by a pharmacist having a conversation with the patient before the patient's visit and inputting the data using the pharmacist terminal 30, or by a pharmacist or an operator of the dispensing pharmacy inputting the results of a questionnaire given to the patient via the input unit 815, and is stored in the patient attribute DB 72.

[0026] The patient attribute transmission unit 55 transmits the data of the patient attributes acquired by the patient attribute acquisition unit 54 to the server 20. The print data receiving unit 56 receives print data for documents to be provided to patients, including drug information documents (medication information), transmitted from the server 20. Based on the print data received by the print data receiving unit 56, the print control unit 57 prints a document to be provided to the patient, including the medication information, from a printer installed in the dispensing pharmacy. The medical history management unit 58 acquires the contents of the communication between the pharmacist and the patient by operating the pharmacist terminal 30 during execution of the communication support process, etc. Then, the medical history management unit 58 stores the contents corresponding to the history of medication instruction to the patient (instruction history) among the acquired communication contents in the medical history DB 73. The medical history management unit 58 can acquire the contents of the communication between the pharmacist and the patient based on the operation contents transmitted from the operation contents transmission unit 255 of the pharmacist terminal 30 described later. However, since the contents of the communication between the pharmacist and the patient by operating the pharmacist terminal 30 are transmitted from the pharmacist terminal 30 to the server 20, the medical history management unit 58 may acquire the contents of the communication between the pharmacist and the patient by operating the pharmacist terminal 30 via the server 20.

[0027] [Functional configuration of Server 20] FIG. 4 is a block diagram showing the functional configuration of the server 20. As shown in FIG. 4, in the CPU 811 of the server 20, a prescription data receiving unit 151, a patient attribute receiving unit 152, a profile screen data generating unit 153, a profile screen data transmitting unit 154, a change acquisition unit 155, a change data transmitting unit 156, an operation content receiving unit 157, a print data generating unit 158, and a print data transmitting unit 159 function. In addition, in the storage unit 817 of the server 20, a pharmacist profile database (pharmacist profile DB) 171, a prescription database (prescription DB) 172, a patient attribute database (patient attribute DB) 173, a drug database (drug DB) 174, a pharmacy-specific drug use database (pharmacy-specific drug use DB) 175, a change point drug information database (change point drug information DB) 176, and a schedule database (schedule DB) 177 are formed.

[0028] The pharmacist profile DB171 stores data on the profiles of pharmacists belonging to each dispensing pharmacy (pharmacist's photo, name, age, marital status, sex, specialty, details of community activities, current area of ​​focus and motivation for becoming a pharmacist, reasons for becoming a pharmacist, joys of becoming a pharmacist, hobbies, etc.). This data on the pharmacist's profile is input and stored each time a pharmacist belongs to a dispensing pharmacy. It is also possible to change the pharmacist's profile as appropriate according to the pharmacist's wishes, etc.

[0029] The prescription DB 172 stores data of the prescription DB 71 stored in the pharmacy computer 10 of each dispensing pharmacy. That is, the prescription DB 172 stores data of the prescription DB 71 of each dispensing pharmacy in a consolidated manner for a predetermined area in which the server 20 is operated. The patient attribute DB 173 stores data of the patient attribute DB 72 stored in the pharmacy computer 10 of each dispensing pharmacy. That is, the patient attribute DB 173 stores an aggregate of data of the patient attribute DB 72 of each dispensing pharmacy for a predetermined area in which the server 20 is operated.

[0030] Data representing information on various medicines is stored in the medicine DB 174. For example, the medicine DB 174 stores data on information written on package inserts of various medicines, information on drug prices, and the like. Data representing drugs used for dispensing at each dispensing pharmacy is stored in the drug-used-by-pharmacy DB 175. The data stored in the drug-used-by-pharmacy DB 175 is updated appropriately based on an application from each dispensing pharmacy when the drug used at each dispensing pharmacy is changed, for example.

[0031] The changed drug information DB 176 stores information on drugs that have been changed between the past prescription contents and the current prescription contents for a patient (hereinafter referred to as "changed drug information" as appropriate). For example, the changed drug information DB 176 stores information on drugs that have been added to the past prescription contents for the same patient, drugs that have been discontinued from the past prescription contents, or other drugs that have been changed from drugs included in the past prescription contents as changed drug information. In this embodiment, the contents that are considered to be "changed drug information" include various changes due to changes in the prescription contents, such as changes in "drugs" when comparing the past prescription contents for a patient with the current prescription contents, changes in "dosage and administration", changes in "efficacy and effect", changes in "side effects", changes in "dosage form" (such as changing from granules to capsules, or changing from general oral tablets to orally disintegrating tablets or sublingual tablets), changes in "devices, heat seals, and individual packets that contain drugs" (drug packaging), changes in "drug appearance", changes in "drug precautions" (for example, changes in handling methods according to the season), and changes in "number of days to take". Schedule data for each patient is stored in the schedule DB 177. This schedule data reflects various specific schedules of the patient (such as a drug intake schedule and a visit schedule) that the pharmacist has entered through a conversation with the patient using the pharmacist terminal 30.

[0032] The prescription data receiving unit 151 receives prescription data transmitted from the pharmacy computer 10. Then, the prescription data receiving unit 151 stores the received prescription data in the prescription DB 172. The patient attribute receiving unit 152 receives the data of the patient attributes transmitted from the pharmacy computer 10. Then, the patient attribute receiving unit 152 stores the received data of the patient attributes in the patient attribute DB 173.

[0033] When the pharmacist terminal 30 requests the generation of a profile screen for presenting a pharmacist's profile to a patient, the profile screen data generating unit 153 reads out the data of the pharmacist's profile for which the profile screen is to be generated and the patient attributes of the patient to whom the profile screen is to be presented from the pharmacist profile DB 171 and the patient attribute DB 173, respectively. Then, the profile screen data generating unit 153 generates data of a profile screen for presenting the pharmacist's profile to the patient, based on the data of the pharmacist's profile for which the profile screen is to be generated and the patient attributes of the patient to whom the profile screen is to be presented. When the profile screen data generating unit 153 generates data of a profile screen, it selects items of the profile to be displayed fixedly and items of the data of all the pharmacist's profiles that have attributes in common with the patient. At this time, the profile screen data generating unit 153 may select elements of the screen other than the pharmacist's profile (background, color, font size, type of display frame, etc.) according to the attributes of the patient.

[0034] The profile screen data transmission unit 154 transmits the data of the profile screen generated by the profile screen data generation unit 153 to the pharmacist terminal 30 that has requested the generation of the profile screen. When prescription data is received by the prescription data receiving unit 151, the changes acquiring unit 155 reads out the past prescription data for the patient indicated by the prescription data from the prescription DB 172. When the specified contents (contents of changes in drug information to be acquired for the current prescription data) are transmitted from the pharmacy computer 10, the changes acquiring unit 155 receives the specified contents. Then, based on the specified contents transmitted from the pharmacy computer 10, the changes acquiring unit 155 compares the prescription data received by the prescription data receiving unit 151 with the past prescription data read out from the prescription DB 172, and acquires information (changes in drug information) on drugs that have been changed between the past prescription contents and the current prescription contents for the patient. Furthermore, the changes acquiring unit 155 stores the acquired data of changes in drug information in the changes in drug information DB 176. In addition, images of the drug (e.g., color photographs) or other images (such as the packaging or the appearance of the drug itself) may be stored in the drug DB 174, and if the same drug is prescribed for a patient but there are changes to the drug packaging or other aspects between the previous prescription and the current prescription, the image of the drug, such as the photograph, may be included in the changed drug information.

[0035] Here, when acquiring the changed drug information, the change acquisition unit 155 can acquire the result of comparing one past prescription data with the current prescription data, such as the previous prescription data with the current prescription data, or the result of comparing multiple past prescription data with the current prescription data, depending on the setting by the pharmacist or the like (designation of the prescription to be compared). As an example, if the previous and previous-prescription data and the current prescription data are the same, but there is a change in the prescription data three prescriptions ago, the result of comparing the prescription data three prescriptions ago, the previous (or previous-previous) prescription data, and the current prescription data can be displayed in the provided document. This makes it possible to extract past prescription data that is useful to present to the patient, not limited to the previous one, and display the result of comparing it with the current prescription data. In addition, the changes acquisition unit 155 may automatically identify the most recent past prescription data in which the prescription contents have been changed (in the above example, the data of the prescription three times prior) as the past prescription data to be compared with the current prescription data, and acquire the comparison results. In addition, when acquiring the change information, the change acquisition unit 155 can acquire the change contents of specific items due to the change in the prescription contents, such as changes in the "medicine", changes in the "usage and dosage", changes in the "efficacy and effect", changes in the "side effects", changes in the "dosage form" (change from granules to capsules, change from general oral tablets to orally disintegrating tablets or sublingual tablets, etc.), changes in the "equipment, heat seal, and individual packets that contain the medicine" (packaging of the medicine), changes in the "appearance of the medicine", changes in the "medicine precautions" (for example, changes in handling methods according to the season), and changes in the "number of days to take the medicine), depending on the settings made by the pharmacist, etc. In addition, if no particular settings are made or all the change contents are targeted by the settings made by the pharmacist, etc., the change acquisition unit 155 may acquire the change contents of all the items in the prescription data as the change information.

[0036] The changes data transmission unit 156 transmits data on changes in drug information stored in the changes in drug information DB 176 to the pharmacist terminal 30 when a request for transmission of changes in drug information for a specific patient is received from the pharmacist terminal 30. The operation content receiving unit 157 receives the contents of operations on the display screen inputted on the pharmacist terminal 30 from the pharmacist terminal 30. The contents of operations on the display screen inputted on the pharmacist terminal 30 include, for example, designation of printing targets for items in the drug information, changing the arrangement of items in the drug information, designation of display of detailed explanations in the drug information, and instructions to print documents to be provided to patients that include the drug information. These operation contents are transmitted collectively from the pharmacist terminal 30 to the server 20 every time an operation is performed on the display screen on the pharmacist terminal 30, or when an instruction to print documents to be provided to patients that include the drug information is given.

[0037] When a print instruction for a document to be provided to a patient, including drug information, is transmitted from the pharmacist terminal 30 to the server 20, the print data generating unit 158 ​​generates print data for the document to be provided, including the drug information to be provided to the patient and a predetermined related document describing various contents explained to the patient by the pharmacist. For example, the drug information describes drug information including changes in drug information, and the predetermined related document describes information regarding schedules, such as a drug taking schedule or a visit schedule, that the pharmacist explained to the patient on the pharmacist terminal 30. The print data transmission unit 159 transmits the print data generated by the print data generation unit 158 ​​to the pharmacy computer 10 .

[0038] [Functional configuration of the pharmacist terminal 30] FIG. 5 is a block diagram showing the functional configuration of the pharmacist terminal 30. As shown in FIG. As shown in FIG. 5, in the CPU 811 of the pharmacist terminal 30, an operation acceptance section 251, a profile screen data receiving section 252, a changes data receiving section 253, a screen display section 254, and an operation content transmitting section 255 function. The operation reception unit 251 receives various operations input for the contents displayed on the display screen. For example, the operation reception unit 251 receives operations such as designating the printing target of items in the drug information, changing the arrangement of items in the drug information, designating the display of detailed explanations in the drug information, writing to the schedule presented to the patient, and issuing a print instruction for documents to be provided to the patient including the drug information.

[0039] The profile screen data receiving unit 252 receives data for the profile screen transmitted from the server 20 . The change data receiving unit 253 receives data on the change drug information transmitted from the server 20. The screen display unit 254 displays various display screens on the display, such as an initial screen (such as a selection screen for various menus) in the pharmacist terminal 30, a profile screen based on the data of the profile screen, a display screen of changed drug information based on the data of changed drug information, or a screen of a schedule related to a patient. At this time, the screen display unit 254 displays various display screens on the display by appropriately requesting the server 20 to generate data for the profile screen, transmit changed drug information, etc.

[0040] The operation content transmitting unit 255 transmits the contents of the operation on the display screen accepted by the operation accepting unit 251 to the pharmacy computer 10 and the server 20. As described above, these operation contents are transmitted collectively to the pharmacy computer 10 and the server 20 each time an operation is performed on the display screen at the pharmacist terminal 30 or when an instruction is given to print a document to be provided to a patient, including drug information.

[0041] [Operation] Next, the operation of the information processing system 1 will be described.

[0042] [Pharmacy Computer 10 Processing] FIG. 6 is a flowchart showing the flow of the drug information output process executed by the pharmacy computer 10. The drug information output process is started in response to an instruction to execute the drug information output process being input via the input unit 815 of the pharmacy computer 10.

[0043] When the drug information output process is started, in step S1, the prescription data acquisition unit 51 acquires data (prescription data) representing the contents of the prescription brought by the patient and accepted at the dispensing pharmacy. The acquired prescription data is stored in the prescription DB 71. In step S2, the prescription data transmission unit 52 transmits the prescription data acquired by the prescription data acquisition unit 51 to the server 20. In step S3, the comparison content designation unit 53 accepts designation of the content of the change in drug information (content to be compared) to be acquired for the current prescription data. In step S 4 , the comparison content designation unit 53 transmits the accepted designation content to the server 20 . In step S5, data on the patient attributes of the patient corresponding to the prescription data is obtained. In step S6, the patient attribute transmission unit 55 transmits the data of the patient attributes acquired by the patient attribute acquisition unit 54 to the server 20. After that, the pharmacy computer 10 goes into a standby state to wait for the reception of operation contents on the display screen transmitted from the pharmacist terminal 30. In step S7, medication history management unit 58 receives the operation contents on the display screen transmitted from pharmacist terminal 30. Among the operation contents on the display screen received at this time, the contents corresponding to the history of medication instructions to the patient (instruction history) are stored in medication history DB 73. After this, pharmacy computer 10 goes into a standby state to wait for the reception of print data transmitted from server 20.

[0044] In step S8, the print data receiving unit 56 receives print data for a document to be provided to a patient, including a drug information document (drug information), transmitted from the server 20. In step S9, the print control unit 57 prints, based on the print data received by the print data receiving unit 56, a document to be provided to the patient, including the medication information, from a printer installed in the dispensing pharmacy. After step S9, the drug information output process ends.

[0045] [Server 20 processing] FIG. 7 is a flowchart showing the flow of the data generation process executed by the server 20. The data generation process is started when the server 20 is started, and is executed repeatedly.

[0046] When the data generation process is started, in step S11, the prescription data receiving unit 151 receives the prescription data transmitted from the pharmacy computer 10. The prescription data received at this time is stored in the prescription DB 172. In step S12, the changes acquisition unit 155 receives the designated content (the content of the drug information changes to be acquired for the current prescription data) from the pharmacy computer 10. In step S13, the patient attribute receiving unit 152 receives the data of the patient attributes transmitted from the pharmacy computer 10. The data of the patient attributes received at this time is stored in the patient attribute DB 173.

[0047] In step S14, in response to a request from the pharmacist terminal 30 to generate data for a profile screen to present the pharmacist's profile to the patient, the profile screen data generation unit 153 generates data for the pharmacist's profile screen. In step S15, the profile screen data transmission unit 154 transmits the data of the profile screen generated by the profile screen data generation unit 153 to the pharmacist terminal 30 that has requested the generation of the profile screen.

[0048] In step S16, in response to the prescription data being received by the prescription data receiving unit 151, the change acquisition unit 155 acquires information (changed drug information) on drugs that have been changed between the past prescription contents and the current prescription contents for the patient corresponding to the prescription data. At this time, the change acquisition unit 155 acquires changed drug information by comparing the prescription data received by the prescription data receiving unit 151 with the past prescription data read from the prescription DB 172 based on the designated contents (contents of drug information changes acquired for the current prescription data) transmitted from the pharmacy computer 10. The data on changed drug information acquired at this time is stored in the changed drug information DB 176.

[0049] In step S17, in response to a request from the pharmacist terminal 30 to transmit the changed drug information for a specific patient, the changed drug information transmission unit 156 transmits the data of the changed drug information stored in the changed drug information DB 176 to the pharmacist terminal 30. After this, the server 20 goes into a standby state to wait for the reception of the contents of the operation on the display screen transmitted from the pharmacist terminal 30. In step S18, the operation content receiving section 157 receives from the pharmacist terminal 30 the content of the operation on the display screen that has been input at the pharmacist terminal 30.

[0050] In step S19, in response to a print instruction to print a document to be provided to the patient, including medication information, being sent from the pharmacist terminal 30 to the server 20, the print data generation unit 158 ​​generates print data for the document to be provided, including the medication information to be provided to the patient and specified related documents describing various contents explained to the patient by the pharmacist. In step S20, the print data transmission unit 159 transmits the print data generated by the print data generation unit 158 ​​to the pharmacy computer 10. After step S20, the data generation process is repeated.

[0051] [Processing of pharmacist terminal 30] FIG. 8 is a flowchart showing the flow of the communication support process executed by the pharmacist terminal 30. The communication support process is started in response to an instruction to execute the communication support process being input via the input unit 815 of the pharmacist terminal 30.

[0052] When the communication support process is started, in step S21, the screen display unit 254 requests the server 20 to generate data for a profile screen. In step S22, the profile screen data receiving section 252 receives the data of the profile screen transmitted from the server 20. In step S23, the screen display unit 254 requests the server 20 to transmit data on the changed drug information.

[0053] In step S24, the changes data receiving section 253 receives the data of the changes in the drug information transmitted from the server 20. In step S25, the screen display unit 254 sequentially displays various display screens including a pharmacist profile screen and a display screen of changed drug information on the display. In step S26, the operation acceptance unit 251 accepts various operations input for the content displayed on the display screen.

[0054] In step S27, the operation content sending unit 255 sends the contents of the operation on the display screen accepted by the operation accepting unit 251 (designating the items in the drug information to be printed, changing the arrangement of items in the drug information, designating the display of detailed explanations in the drug information, writing on the schedule presented to the patient, instructions to print documents to be provided to the patient including the drug information, etc.) to the pharmacy computer 10 and the server 20. In step S28, the screen display unit 254 determines whether or not an instruction to end the communication support process has been given. If the end of the communication support process has not been instructed, a NO result is obtained in step S28, and the process proceeds to step S25. On the other hand, if an instruction to end the communication support process has been given, the result of the determination in step S28 is YES, and the communication support process ends.

[0055] [Display screen example] Next, examples of display screens displayed in the communication support process will be described. FIG. 9 is a schematic diagram showing an example of an initial screen displayed in the communication support process. 9, the screen display unit 254 first displays an initial screen showing the patient's name, date of birth, age, etc. In this embodiment, the background, color, type of display frame, etc. of the initial screen are selected by the server 20 according to the patient's attributes.

[0056] FIG. 10 is a schematic diagram showing an example of a pharmacist's profile screen. As shown in FIG. 10, following the initial screen, the screen display unit 254 displays a pharmacist's profile screen. The pharmacist's profile screen includes fixedly displayed profile items and items selected in the server 20 according to the patient attributes. For example, in the example shown in FIG. 10, the pharmacist's photo, name, age, marital status, details of community activities, and current focus area are displayed as fixedly displayed profile items. In addition, in the example shown in FIG. 10, "Hobby: Walking" is displayed as an item selected according to the patient attributes. That is, the patient attributes of the patient for whom the profile screen in FIG. 10 is presented include data on "Hobby: Walking", and in the pharmacist's profile data, the item "Hobby: Walking" that is common to the patient's attribute information is selected and displayed on the profile screen.

[0057] FIG. 11 is a schematic diagram showing an example of the questionnaire screen. As shown in FIG. 11, the screen display unit 254 displays the contents of a questionnaire regarding the taking of medicines in response to an operation on the display screen by the pharmacist, and the operation receiving unit 251 receives an operation to select an option for each item in the questionnaire.

[0058] FIG. 12 is a schematic diagram showing an example of a state in which a questionnaire has been answered. In the example shown in Fig. 12, in response to the questionnaire "Do you like taking medicine?", the patient selects the option "I want to take it to feel safe." In addition, in the example shown in Fig. 12, in response to the questionnaire "Do you ever forget to take your medicine?", the patient selects the option "Sometimes." In this embodiment, the pharmacist's profile, with simplified content, is displayed on display screens other than the pharmacist's profile screen, such as the questionnaire display screen, as shown in Fig. 12.

[0059] FIG. 13 is a schematic diagram showing an example of a display screen showing the contents of the changed drug information. As shown in FIG. 13, the screen display unit 254 displays the contents of the changed drug information in response to the pharmacist's operation on the display screen. In the example shown in FIG. 13, the name of the medical institution to which the prescribing doctor belongs, the medical department, the doctor's name, the prescription date, etc., and a list of drugs prescribed two times before last are displayed as the past prescription contents. Similarly, in the example shown in FIG. 13, the name of the medical institution to which the prescribing doctor belongs, the medical department, the doctor's name, the prescription date, etc., and a list of drugs prescribed this time are displayed as the current prescription contents. Also, in the example shown in FIG. 13, it is shown between the prescription contents two times before last and the prescription contents this time that the previous prescription is the same as the prescription two times before last. Note that if the previous prescription has been changed from the prescription two times before last, the changes are also displayed. The pharmacist can explain the contents of the prescription change to the patient in an easy-to-understand manner by operating the display screen while presenting the display screen shown in FIG. 13 to the patient.

[0060] FIG. 14 is a schematic diagram showing an example of a state in which a pharmacist has performed an operation to explain the prescription contents to a patient on the display screen shown in FIG. As shown in FIG. 14, for "Tablet A" and "Tablet B", there is no change between the past prescription and the current prescription, so when the pharmacist operates the items of "Tablet A" and "Tablet B", the arrow indicating that the prescription is the same is used to identify and indicate that the prescription has not changed. On the other hand, for "Tablet C", although it was included in the past prescription, it is not included in the current prescription, so when the pharmacist operates the item of "Tablet C", a dashed x mark indicating that the prescription has been discontinued and a message saying "Bring it without taking x" are displayed over the item of "Tablet C". Furthermore, for "Capsule D", although the prescription has been switched to "Capsule G", it is necessary to drink up the prescribed "Capsule D" before switching to "Capsule G", so when the pharmacist operates the item of "Capsule D", a message saying "Drink up" to instruct the user to drink up the remaining medicine in "Capsule D" is displayed over the item of "Capsule D". In addition, the method of changing the prescription is identified and indicated by the arrow indicating that the prescription has been changed from "Capsule D" to "Capsule G" and the message "Change after drinking up".

[0061] In addition, when the pharmacist operates the item of the drug prescribed in the current prescription, such as "A Tablet" and "F Capsule", a message such as "◎ Don't forget to take it" is displayed over the item. Furthermore, when the pharmacist operates an item in the current prescription, such as "G Capsule", which has been changed from the previous prescription and has benefits for the patient, a message indicating the benefits for the patient (for example, "You can eat XX from today!", which improves the patient's quality of life) is displayed over the item. In addition, when there is a change in the drug packaging or the appearance of the drug itself, it is possible to display a message such as "The packaging (appearance) has changed" to notify the patient of the change in the drug packaging or the appearance of the drug itself. In this case, images such as photos showing the drug packaging and the appearance of the drug itself before the change are displayed for the past prescription, and images such as photos showing the drug packaging and the appearance of the drug itself after the change are displayed for the current prescription. Messages such as "Bring it without taking it," "Drink it all," "Don't forget to take it," "Starting today, you can eat XX!", and "The packaging (appearance) has changed" can be displayed automatically based on the results of comparing data from previous prescriptions with data from the current prescription and the results of the pharmacist's operations.

[0062] In addition to the above examples, the display contents of these messages can include information to be notified to the patient in response to changes in the prescription (such as cautions and advice from the pharmacist). For example, the current prescription can also display benefits to the patient as a result of changes from the previous prescription (such as improvements in quality of life). This can encourage the patient to be more aware of the changes in the prescription. The contents of these messages correspond to the history of medication instruction to the patient (instruction history). Therefore, when the pharmacy computer 10 receives the contents of communication between the pharmacist and the patient by operating the pharmacist terminal 30, the pharmacy computer 10 stores in the medication history DB 73 that the pharmacist has instructed the patient based on the contents of these messages. For example, when the pharmacist operates the item "Tablet A" on the pharmacist terminal 30 to display the message "Don't forget to take it," the operation content is transmitted to the pharmacy computer 10. Then, the pharmacy computer 10 stores the instruction content "I emphasized that the patient should not forget to take Tablet A" in the medication history DB 73. This reduces the workload of the pharmacist in creating the medication history, and enables the necessary record items to be appropriately recorded as the medication history.

[0063] Here, on the display screen showing the contents of the changed drug information, the arrangement of each listed item can be changed within the past prescription contents and the current prescription contents for purposes such as ease of explanation. FIG. 15 is a schematic diagram showing an example of a state in which the arrangement of items displayed in a list is changed. As shown in Figure 15, if "Tablet C" in a past prescription has been changed to "Capsule F" with the same efficacy in a current prescription, the position of "Tablet C" can be changed by moving it next to "Capsule F." This makes it possible to display the prescription change in a way that is easier for patients to understand.

[0064] FIG. 16 is a schematic diagram showing an example of a schedule presented to a patient. In FIG. 16, a two-week schedule for a patient is displayed. In the example of the schedule shown in FIG. 16, a band including the character "medicine" indicating the period during which the dispensed medicine is taken, the character "class reunion" indicating the date of the patient's class reunion, and a double-headed arrow with the character "trip" indicating the date of the patient's trip are input in the schedule column consisting of the date, day of the week, and weather forecast. In addition, the pharmacist can input handwritten input or stamp data for this schedule. For example, the pharmacist inputs stamp data of "be careful not to forget to take your medicine" into the date of the "class reunion", and the pharmacist inputs stamp data of "take your medicine" into the first day of the "trip". In addition, on the last day of the period during which the dispensed medicine is taken, stamp data of "next visit" is input to encourage the patient to visit the pharmacy next time. The stamp data of "next visit" can be automatically input on the last day of the period during which the dispensed medicine is taken, or can be input at the discretion of the pharmacist. Furthermore, in the example schedule shown in Figure 16, the pharmacist's work schedule is shown at the bottom of the schedule column, allowing the patient to decide the date to visit the dispensing pharmacy based on the pharmacist's work schedule. Using this scheduling function, pharmacists can set a drug-taking schedule that takes into full consideration the patient's daily life. For example, if a patient who has been prescribed a drug for headaches wants to be in good shape for their child's athletic meet, the pharmacist can provide guidance on the drug-taking schedule so that the patient's symptoms are alleviated on the day of the athletic meet.

[0065] FIG. 17 is a schematic diagram showing an example of an interface screen for inputting stamp data. On the schedule display screen shown in Fig. 16, when a schedule column for any date is selected, and an operation to select (e.g., tap) the "Stamp" icon located in the bottom column of the schedule display screen is performed, an interface screen for inputting stamps is displayed, as shown in Fig. 17. By performing an operation to select any stamp, the pharmacist can input the data of the desired stamp for the desired date.

[0066] FIG. 18 is a schematic diagram showing an example of an interface screen for inputting handwritten characters. In the schedule display screen shown in FIG. 16, when a schedule column for any date is selected, and an operation to select (e.g., tap) the "Handwritten" icon located in the bottom column of the schedule display screen is performed, an interface screen for inputting handwritten characters is displayed as shown in FIG. 18. The pharmacist can handwrite any character in the area for inputting handwritten characters, and the input character is recognized, allowing the pharmacist to input the desired character data for the desired date. In addition, in the interface screen for inputting handwritten characters, the color of the input character can be selected, and by selecting a color and then inputting handwritten characters, characters in the desired color can be input.

[0067] FIG. 19 is a schematic diagram showing an example of an interface screen for registering a new schedule. When an operation to select (such as tap) the "Add Schedule" icon located in the bottom section of the schedule display screen shown in Fig. 16 is performed, an interface screen for registering a new schedule is displayed, as shown in Fig. 19. By selecting the period, schedule options, and the display color of the double-headed arrows, the pharmacist can display the double-headed arrows indicating the selected period in the selected color and input characters indicating the schedule selected from the schedule options.

[0068] FIG. 20 is a schematic diagram showing an example of an interface screen for editing an already input schedule. When an operation to select an already entered schedule (such as a double tap) is performed on the schedule display screen shown in Fig. 16, an interface screen for editing the schedule is displayed as shown in Fig. 19. By selecting to change the period, schedule options, and display color of the double-arrow to the desired one, the pharmacist can display the double-arrow indicating the selected period in the selected color and input characters indicating the schedule selected from the schedule options.

[0069] FIG. 21 is a schematic diagram showing an example of a screen displaying a message to the effect that any consultation matter is accepted. In the example screen shown in Figure 21, messages such as "Is there anything you are concerned about?", "I know it's difficult to talk about, but please feel free to ask me any questions you may have", "Even if it's about your family", and "Even if it's something other than medication" are displayed. By presenting such a screen, pharmacists can create an atmosphere where patients feel comfortable asking for advice.

[0070] [Examples of drug information documents] Next, a specific example of the document provided to the patient will be described. 22 and 23 are schematic diagrams showing an example of a provision document (medicinal information on changes) provided to a patient. In the display screens showing the contents of the modified medication information exemplified in the above-mentioned Figs. 13 to 15, the pharmacist can appropriately select the medication to be printed on the medication information based on the dialogue with the patient, etc. For example, FIG. 22 shows an example in which major drugs, including drugs whose prescriptions have been changed and drugs whose prescriptions have not been changed, are selected as the print targets. In FIG. 22, "Tablet A" and "Tablet B" whose prescriptions have not been changed, "Tablet C" whose prescription has been discontinued, "Capsule F" that has been newly prescribed, and "Capsule D" and "Capsule G" whose prescriptions have been changed are selected as the print targets. In addition, in the example shown in FIG. 22, it is shown between the contents of the prescription before last and the contents of the current prescription that the previous prescription is the same as the prescription before last. If the previous prescription has been changed from the prescription before last, the changes are also shown.

[0071] On the other hand, FIG. 23 shows an example in which a medicine whose prescription has been changed is selected as the print target. In FIG. 23, the newly prescribed "F Capsule", the "D Capsule" and "G Capsule" whose prescription has been changed, and the "C Tablet" whose prescription has been discontinued are selected as the print targets. Also, in the example shown in FIG. 23, it is shown between the contents of the prescription two before last and the contents of the current prescription that the previous prescription is the same as the prescription two before last. Note that if the previous prescription has been changed from the prescription two before last, the changes are also shown. As shown in Figs. 22 and 23, among the drugs for which prescription changes have been made, those that require caution when taking are marked with a "Don't take it, bring it with you" mark, which encourages the patient to take the drug to the pharmacy without taking it because the prescription has run out, a "Take it all up" mark, which encourages the patient to take all the previously prescribed drugs before taking the newly prescribed drugs, a "Don't forget to take it" mark, which warns the patient not to forget to take the drug because it has been newly added to the current prescription, and a "You can eat XX from today!" mark, which indicates that the patient's quality of life will improve with the change in prescription. In addition, if there are changes to the packaging of the drug or the appearance of the drug itself, a mark such as "The packaging (appearance) has changed" can be added to notify the patient of the change in the packaging of the drug or the appearance of the drug itself. In this case, images such as photos showing the packaging of the drug before the change and the appearance of the drug itself are printed on the past prescription, and images such as photos showing the packaging of the drug after the change and the appearance of the drug itself are printed on the current prescription. Marks such as "Bring it to me without taking it," "Drink it all," "Don't forget to take it," "You can eat XX starting today!", and "The packaging (appearance) has changed" can be added automatically based on the results of comparing data from previous prescriptions with data from the current prescription, or based on the results of the pharmacist's operations. In addition to the above examples, the display contents indicated by these marks can also include information to be notified to patients in response to changes in prescription contents (such as warnings and advice from pharmacists), which can encourage patients to be more aware of changes in prescription contents.

[0072] FIG. 24 is a schematic diagram showing an example of a provided document (related document) provided to a patient. The related document shown in Figure 24 is a document given to patients to post in a conspicuous place, such as a wall or refrigerator in their home, to make casual notes about things that concern them, and to bring with them the next time they visit the clinic. As shown in Fig. 24, among the documents provided to the patient, a predetermined related document describes information related to schedules such as a drug-taking schedule, a visit schedule, and the patient's plans, which the pharmacist explained to the patient on the display screen shown in Fig. 16. Also, for each day in the schedule, check boxes for taking medication in the morning, afternoon, evening, and before going to bed (before going to bed) are provided.

[0073] In addition, in the predetermined related document, the time that is the guideline for the timing of taking the medicine is shown on the time axis under the schedule column. That is, in the example shown in Fig. 24, 7:00 in the morning, 13:00 in the afternoon, and 19:00 in the evening are shown as the guideline for the timing of taking the medicine. Further below the time axis showing the approximate timing of taking the medicine, there is a section for the patient to note anything that concerns them, and images such as photographs of medicines that require special care when taking them are printed. Furthermore, a message from the pharmacist to the patient and contact information for the dispensing pharmacy are printed at the bottom of the specified related document shown in FIG.

[0074] As described above, in the information processing system 1 of this embodiment, when a pharmacist interacts with a patient at a dispensing pharmacy, a predetermined profile of the pharmacist is displayed while information about the drug is displayed, thereby stimulating the patient's interest and affinity toward the pharmacist and supporting a smoother interaction. Furthermore, when a pharmacist explains information about a drug (such as a change in a prescribed drug) to a patient, the information processing system 1 issues a drug information document (drug information) reflecting the contents of the explanation, so that the patient can more easily refer to the contents of the explanation from the pharmacist even when taking the drug. At this time, the information processing system 1 can display or issue predetermined changed drug information based on the prescription contents that have been changed between the data of multiple prescriptions issued to the patient this time or in the past. Furthermore, the information processing system 1 can present the contents explained to the patient by the pharmacist, such as how to take the prescribed medication, in a form that is easy for the patient to understand (such as a schedule), thereby supporting the patient in taking the appropriate medication. Therefore, according to the information processing system 1 according to the present embodiment, it is possible to provide information on past prescriptions in a form that is useful to patients. Also, it is possible to more appropriately support communication between pharmacists and patients.

[0075] [Variation 1] In the above-described embodiment, when the print data generating unit 158 ​​generates print data for the provision document, an image explaining how to use the medicine included in the current prescription may be included in the medicine information. For example, if it is an oral medication, a pictogram of the medication being taken by mouth; if it is a patch, a pictogram of the medication being applied to the body; if it is a suppository, a pictogram of the medication being inserted through the anus; and if it is an ointment, a pictogram of the medication being applied to the body can be printed on the medication information. This can prevent patients from misusing the drug.

[0076] [Variation 2] In the above-described embodiment, when the currently prescribed medication is displayed on the display screen of the pharmacist terminal 30 or printed on the medication information, the order in which the prescribed medication is displayed or printed may be automatically set according to specified conditions. For example, the doctor who prescribed the drug can display the main drug on the top row, and drugs with lower relative importance such as supplementary drugs can be displayed on the bottom row. As an example, a drug prescribed to suppress headaches can be displayed on the top row, and drugs that suppress side effects caused by taking the drug (such as drugs that protect the gastric mucosa to suppress side effects such as stomach irritation) can be displayed on the bottom row. In addition, for example, if a medicine is taken at different times such as in the morning, afternoon, or evening, it is possible to display the medicine in order of the taking timing from top to bottom.

[0077] [Variation 3] In the above embodiment, the provided document is provided to a patient, but the present invention is not limited to this. In other words, the provided document may be provided to various entities that may refer to the patient's prescription, such as the patient's family, caregivers (care workers, etc.), nurses, etc., in addition to the patient. In this case, the content of the information shown in the provided document (e.g., difficulty level, granularity, etc.) may be changed depending on the knowledge of the provider who receives the provided document. In addition, among the documents to be provided, the drug information document (drug information) and the specified related documents can be intended for different recipients. For example, the contents of the document to be provided can be generated assuming that the drug information document (drug information) will be provided to the patient's caregiver and the specified related documents will be provided to the patient. This makes it possible to generate documents to be provided (drug information or related documents) with content suited to the purpose, depending on the recipient of the document to be provided.

[0078] In the above-mentioned embodiment and modified example, the document to be provided to the patient is in the form of a prescribed document, such as a changed medication information or related documents, but the present invention is not limited to this. For example, the document to be provided to the patient may be in the form of a medicine envelope. That is, in this embodiment, the print data generated by the print data generating unit 158 ​​can be provided to the patient by printing information such as a medicine envelope or medication information on various media on which information can be printed. The materials of the various media on which information can be printed can be any type, such as paper, vinyl, or electronic paper. It is also possible to print the print data divided onto multiple media. For example, it is also possible to configure one medium by a medication information providing document on which the current prescription data is printed and a sticker (such as a sticker on which the past prescription data and the contents of the prescription change are printed) that is affixed to the providing document to present the patient with the changes in the prescription data as a whole. Furthermore, the documents provided to the patient may be provided to the patient by printing them on various media capable of printing information, or may be provided to the patient in the form of electronic data that allows the information to be viewed on an electronic medication notebook, an app on a smartphone or the like (an app such as a notebook or scheduler), or other electronic device (for example, provided via communication or storage media).

[0079] In the above-described embodiment and modified example, when the display screen showing the contents of the changed drug information shown in FIG. 13 is displayed, in the initial state, drugs with the same ingredients (or efficacy) can be automatically associated and arranged in the past prescription data and the current prescription data. In this case, for example, drugs that have not been changed or drugs before and after the change that have the same ingredients (or efficacy) are displayed in association with each other. When the pharmacist moves the display position of any drug on the display screen showing the contents of the changed drug information displayed in this way, a preset display content can be automatically displayed corresponding to the position resulting from the movement. For example, when any drug in the past prescription data is moved to a display position that does not correspond to the current prescription data, a message indicating that the prescription of the drug has been discontinued (such as "medicine has run out") can be displayed. Similarly, when any drug in the current prescription data is moved to a display position that does not correspond to the past prescription data, a message indicating that the prescription of the drug has been added (such as "medicine has been added") can be displayed. This makes it possible to more clearly show the contents of the changes to the prescribed drugs to the patient.

[0080] In addition, in the above-mentioned embodiments and variant examples, it is possible that the prescription data to be compared does not include the current prescription data; for example, it is possible to show the results of comparing the previous prescription data, the prescription before that, and the prescription data three prescriptions ago.

[0081] As described above, the information processing system 1 according to this embodiment includes the pharmacy computer 10, the server 20, and the pharmacist terminal 30. The pharmacy computer 10 includes a prescription data acquisition unit 51 and a prescription data transmission unit 52. The prescription data acquisition unit 51 acquires the data of a patient's prescription. The prescription data transmission unit 52 transmits the prescription data acquired by the prescription data acquisition unit 51 to the server 20. The server 20 includes a changes acquisition section 155 and a changes data transmission section 156 . The changes acquisition unit 155 acquires change information, which is information based on the prescription contents that have been changed between multiple prescription data issued to the patient this time or in the past, based on the prescription data transmitted from the pharmacy computer 10 and the patient's past prescription data corresponding to the prescription data. The changes data transmission section 156 transmits data of the changes information to the pharmacist terminal 30. The pharmacist terminal 30 includes a screen display unit 254 . Based on the data of the change information transmitted from the server 20, the screen display unit 254 displays a screen for presenting information regarding a comparison of the prescription contents including the change information to the patient. With this configuration, the information processing system 1 can display information regarding a comparison of prescription contents, including information on changes, when a pharmacist talks with a patient at a pharmacy. Therefore, it is possible to provide information about past prescriptions in a form that is useful to the patient.

[0082] The pharmacist terminal 30 includes an operation reception unit 251 . The operation receiving unit 251 receives an operation input to a screen displayed by the screen display unit 254 . The screen display unit 254 changes the display contents of the drug information in response to an operation input to the screen. This will better support communication between pharmacists and patients.

[0083] The pharmacy computer 10 includes a medical history management unit 58 . The medical history management unit 58 stores, among the contents of operations inputted on the screen of the pharmacist terminal 30, contents corresponding to the history of medication instructions given to the patient by the pharmacist as medical history. This reduces the workload of pharmacists in creating medication histories and enables them to properly record the necessary information as medication histories.

[0084] Based on the contents of the screen displayed by the screen display unit 254 of the pharmacist terminal 30, the printing control unit 57 outputs a document to be provided to the patient, which contains information regarding a comparison of the prescription contents, including information on changes, as a medium to be handed over to the patient. This allows the pharmacy computer 10 to print a document to be provided in accordance with the operation content inputted at the pharmacist terminal 30.

[0085] The pharmacy computer 10 includes a comparison content designation unit 53 . The comparison content designation unit 53 accepts designation of items to be compared in the data of multiple prescriptions issued to the patient this time or in the past. The changes acquisition unit 155 of the server 20 acquires the changes information based on the designation of the items to be compared received by the comparison content designation unit 53 . This allows changes in the patient's prescription to be presented for items specified by the pharmacist. Therefore, it is possible to provide information about past prescriptions in a form that is useful to the patient.

[0086] The change information includes at least one of the following: change in medication, change in dosage and administration, change in efficacy and effectiveness, change in side effects, change in dosage form, change in medication packaging, change in medication appearance, change in medication warnings, and change in the number of days to take the medication. This makes it possible to present information on the comparison of prescription contents from various perspectives, in addition to changes in medication, and therefore makes it possible to provide information on past prescriptions in a form that is more useful to patients.

[0087] The change acquisition unit 155 identifies the previous or previous prescription data that differs from the current prescription data, and acquires change information based on the prescription contents that have been changed between the identified prescription data and the current prescription data. This makes it possible to automatically identify and compare the most recent past prescription data in which the prescription contents have changed as the past prescription data to be compared with the current prescription data.

[0088] The present invention is not limited to the above-described embodiment, and modifications and improvements within the scope of the present invention that can achieve the object of the present invention are included in the present invention. For example, in the above-described embodiment, the pharmacy computer 10 may not include the prescription DB 71 or the patient attribute DB 72, and the server 20 may collectively manage the data. In this case, the pharmacy computer 10 can execute the same processing as in the above-described embodiment by using the data stored in the prescription DB 172 or the patient attribute DB 173 of the server 20 by sequentially transmitting and receiving data to and from the server 20. In addition, the information processing system 1 according to the present invention may be configured using each device in the above-described embodiments, or the functions of multiple devices in the above-described embodiments may be implemented together in one device, or the functions of one device may be distributed and implemented across multiple devices.

[0089] The above-described series of processes can be executed by hardware or software. In other words, the functional configurations in the above-described embodiments are merely examples and are not particularly limited. That is, it is sufficient that any of the computers constituting the information processing system 1 has a function capable of executing the above-described series of processes as a whole, and the type of functional block used to realize this function is not particularly limited to the examples shown. Furthermore, one functional block may be configured as a single piece of hardware, a single piece of software, or a combination of both.

[0090] In addition, the recording medium containing the program for executing the series of processes described above may be composed not only of a removable medium distributed separately from the device body in order to provide the program to the user, but also of a recording medium etc. provided to the user in a state in which it is pre-installed in the device body.

[0091] Although the embodiment of the present invention has been described above, the present invention is not limited to the above-described embodiment. Furthermore, the effects described in the present embodiment are merely a list of the most preferable effects resulting from the present invention, and the effects of the present invention are not limited to those described in the present embodiment. [Explanation of symbols]

[0092] 1 Information processing system, 10 pharmacy computer, 20 server, 30 pharmacist terminal, 40 network, 51 prescription data acquisition unit, 52 prescription data transmission unit, 53 comparison content designation unit, 54 patient attribute acquisition unit, 55 patient attribute transmission unit, 56 print data reception unit, 57 print control unit, 58 medication history management unit, 71 prescription database, 72 patient attribute database, 73 medication history database, 151 prescription data reception unit, 152 patient attribute reception unit, 153 profile screen data generation unit, 154 profile screen data transmission unit, 155 change acquisition unit, 156 change data transmission unit, 157 operation content reception unit, 158 print data generation unit, 159 print data transmission unit, 171 pharmacist profile database, 172 prescription database, 173 patient attribute database, 174 medication database, 175 pharmacy-specific medication database, 176 Changes in drug information database, 177 schedule database, 251 operation reception unit, 252 profile screen data reception unit, 253 changes in data reception unit, 254 screen display unit, 255 operation content transmission unit, 800 information processing device, 811 CPU, 812 ROM, 813 RAM, 814 bus, 815 input unit, 816 output unit, 817 storage unit, 818 communication unit, 819 drive, 820 imaging unit, 831 removable media

Claims

1. An information processing system including an information processing device having a medication history management function and managing data used in a pharmacy, and a pharmacist terminal displaying information presented to a patient in the pharmacy, The information processing device includes: A prescription data acquisition means for acquiring data of a patient's prescription; A change acquisition means for acquiring change information regarding drugs that have been changed between the past prescription content and the current prescription content for the patient based on the prescription data and the past prescription data for the patient corresponding to the prescription data; A change data transmission means for transmitting the change information data to the pharmacist terminal; Equipped with The pharmacist terminal includes: a screen display means for displaying a screen for presenting information on medicines related to the prescription, including the change information, to the patient based on the change information data transmitted from the information processing device; an operation receiving means for receiving an operation input to the screen displayed by the screen display means; an operation content transmission means for transmitting the content of the operation accepted by the operation acceptance means to the information processing device; Equipped with When the pharmacist communicates with the patient, the pharmacist terminal presents the patient with a comparison result obtained by comparing the current prescription content with the past prescription content of the patient, and accepts an operation by the pharmacist to specify the comparison content in the comparison result; The change acquisition means acquires the change information related to the specified comparison content in response to the designation of the comparison content input to the pharmacist terminal, The change data transmission means transmits to the pharmacist terminal the data of the change information regarding the comparison contents acquired by the change acquisition means in response to the designation of the comparison contents input to the pharmacist terminal; The screen display means displays, in response to an operation input on the screen, more detailed information to be explained to the patient about the drug for which the operation has been performed; The information processing device includes: An information processing system characterized by comprising a medication history management means for storing, among the contents of operations entered on the screen transmitted by the operation content transmission means, contents corresponding to medication instructions for the patient, in a medication history.

2. The information processing device includes: an output data generating means for generating output data for a document to be provided to the patient, the output data including the change information, based on the operation content transmitted by the operation content transmitting means; a document output means for outputting the output data generated by the output data generating means as electronic data that can be displayed on a medium or display device to be delivered to the patient; 2. The information processing system according to claim 1, further comprising:

3. The change information includes an image of a drug included in the prescription; The information processing system described in claim 2, characterized in that an image of the drug related to the change information is displayed in the information on the drug related to the prescription displayed by the screen display means and in the output data for the document to be provided to the patient generated by the output data generation means.

4. The information processing system described in claim 2 or 3, characterized in that when, in addition to the multiple prescriptions for which the change information is displayed, one or more other prescriptions with the same contents have been issued, the display of information regarding a comparison of the prescription contents by the screen display means and the output data for the document to be provided to the patient generated by the output data generation means indicate that one or more other prescriptions with the same contents have been issued.

5. An information processing device that constitutes an information processing system including an information processing device having a medication history management function and managing data used in a pharmacy, and a pharmacist terminal that displays information to be presented to a patient at the pharmacy, the information processing device being configured such that, when a pharmacist communicates with a patient, the pharmacist terminal presents to the patient a comparison result obtained by comparing the patient's current prescription content with past prescription content, and accepts an operation by the pharmacist to specify the comparison content in the comparison result, A prescription data acquisition means for acquiring data of a patient's prescription; A change acquisition means for acquiring change information regarding drugs that have been changed between the past prescription content and the current prescription content for the patient based on the prescription data and the past prescription data for the patient corresponding to the prescription data; A change data transmission means for transmitting the change information data to the pharmacist terminal; an operation content receiving means for receiving, in the pharmacist terminal, the content of an operation input to a screen for presenting information on the medicine related to the prescription, including the change information, to the patient, based on the data of the change information; a medication history management means for storing, in the pharmacist terminal, the contents of the operations inputted to the screen, which correspond to the medication instruction for the patient, in a medication history; Equipped with The change acquisition means acquires the change information related to the specified comparison content in response to the designation of the comparison content input to the pharmacist terminal, The change data transmission means transmits to the pharmacist terminal the data of the change information regarding the comparison contents acquired by the change acquisition means in response to the designation of the comparison contents input to the pharmacist terminal; An information processing device characterized in that the content of the operation input to the screen to be presented to the patient received by the operation content receiving means includes the display of more detailed information to be explained to the patient about the drug for which the operation was performed, in accordance with the operation input to the screen.

6. An information processing method executed by an information processing system including an information processing device having a medication history management function and managing data used in a pharmacy, and a pharmacist terminal displaying information presented to a patient in the pharmacy, The information processing device, A prescription data acquisition step of acquiring data of a patient's prescription; a change acquisition step of acquiring change information regarding drugs that have been changed between the past prescription content and the current prescription content for the patient based on the prescription data and the past prescription data for the patient corresponding to the prescription data; a change data transmission step of transmitting the change information data to the pharmacist terminal; Including, The pharmacist terminal, a screen display step of displaying a screen for presenting information on drugs related to the prescription including the change information to the patient based on the data of the change information transmitted from the information processing device; an operation receiving step of receiving an operation input to the screen displayed in the screen display step; an operation content transmission step of transmitting the content of the operation accepted in the operation acceptance step to the information processing device; Including, When the pharmacist communicates with the patient, the pharmacist terminal presents the patient with a comparison result obtained by comparing the current prescription content with the past prescription content of the patient, and accepts an operation by the pharmacist to specify the comparison content in the comparison result; In the change acquisition step, in response to the designation of the comparison content input to the pharmacist terminal, the change information regarding the designated comparison content is acquired, In the change data transmission step, data of the change information regarding the comparison content acquired in the change acquisition step is transmitted to the pharmacist terminal in response to the designation of the comparison content input to the pharmacist terminal; In the screen display step, in response to an operation input on the screen, more detailed information to be explained to the patient about the drug for which the operation was performed is displayed, The information processing device, An information processing method characterized by further comprising a medication history management step of including and storing in a medication history, among the contents of the operations entered on the screen transmitted in the operation content transmission step, the contents corresponding to medication instructions for the patient.

7. A program for controlling an information processing device constituting an information processing system including an information processing device having a medication history management function and managing data used in a pharmacy, and a pharmacist terminal displaying information to be presented to a patient at the pharmacy, the pharmacist terminal presents to the patient a comparison result obtained by comparing the current prescription content of the patient with the past prescription content when the pharmacist communicates with the patient, and accepts an operation by the pharmacist to specify the comparison content in the comparison result, On the computer, A prescription data acquisition function that acquires patient prescription data; A change acquisition function that acquires change information regarding drugs that have been changed between the past prescription content and the current prescription content for the patient based on the prescription data and the past prescription data of the patient corresponding to the prescription data; A change data transmission function for transmitting the change information data to the pharmacist terminal; an operation content receiving function for receiving, in the pharmacist terminal, the content of an operation input to a screen for presenting information on a drug related to the prescription, including the change information, to the patient, based on the data of the change information; a medication history management function for storing, in the pharmacist terminal, among the contents of the operations inputted to the screen, contents corresponding to the medication instruction of the patient, in a medication history; Realize this, The change point acquisition function acquires the change point information related to the specified comparison content in response to the designation of the comparison content input to the pharmacist terminal, The change data transmission function transmits to the pharmacist terminal the data of the change information regarding the comparison content acquired by the change acquisition function in response to the designation of the comparison content input to the pharmacist terminal; A program characterized in that the content of the operation input into a screen to be presented to the patient, which is received by the operation content receiving function, includes the display of more detailed information to be explained to the patient about the medication on which the operation was performed, in accordance with the operation input into the screen.

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