Reporting system

Abstract

To provide a reporting system capable of immediately transporting a user by ambulance when the user falls in an elevator car even if there is no fellow passenger.SOLUTION: A reporting system comprises an AI camera and a reporting processing part. The AI camera acquires images in an elevator car, determines whether or not a user has fallen in the car based on the images, and outputs elevator information for identifying the elevator when it is determined that the user has fallen. The reporting processing part, when the elevator information is received from the AI camera, acquires positional information indicating the installation location of the elevator identified by the elevator information, and reports to the fire department that a user has fallen, together with the positional information.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a notification technique applicable to elevators. [Background technology]

[0002] An emergency call button (such as an intercom) is provided inside the elevator car so that a monitoring center can be notified (see, for example, Patent Document 1). Therefore, in the event of an emergency, such as when the elevator makes an emergency stop and a user is trapped inside the car, the user can use the emergency call button to notify the monitoring center. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2009-202998 A Summary of the Invention [Problem to be solved by the invention]

[0004] On the other hand, in the elevator, a passenger may suddenly become ill and collapse without being able to press the emergency call button. In such an emergency, if there is no passenger present, the passenger may be left in the elevator in that collapsed state. This situation is thought to be particularly likely to occur for passengers with chronic illnesses.

[0005] SUMMARY OF THE PRESENT EMBARK It is therefore an object of the present invention to enable a passenger who collapses in an elevator car to be immediately transported to emergency care even if there is no other passenger present. [Means for solving the problem]

[0006] The reporting system according to the present invention includes an AI camera and a report processor. The AI ​​camera acquires an image of the inside of an elevator car, determines whether a user has fallen in the car based on the image, and outputs elevator information identifying the elevator if it determines that a user has fallen. When the report processor receives the elevator information from the AI ​​camera, it acquires location information indicating the location of the elevator identified by the elevator information, and reports the presence of a fallen user to the fire department together with the location information (mode 1).

[0007] According to the above aspect 1, even in cases where a user would conventionally have collapsed inside the elevator and been left behind, the AI ​​camera can instantly detect that the user has fallen and notify the fire department, while also informing them of the location where the user has fallen (the location of the elevator).

[0008] The reporting system according to the above aspect 1 may further include information management data (aspect 2). In the information management data, facial information and chronic illness information of each subject are stored in a state in which the facial information and chronic illness information of the subject are associated with each other. In this aspect 2, when the AI ​​camera determines that a user has fallen in the elevator car, it may output facial information of the fallen user together with elevator information. Then, when the report processing unit receives facial information and elevator information about the fallen user from the AI ​​camera and the facial information matches any of the facial information in the information management data, in addition to reporting to the fire department, it may also transmit chronic illness information associated with the facial information to the fire department.

[0009] According to the above-mentioned aspect 2, by registering the face information and chronic illness information of the target person in the information management data, when the user who collapsed is the target person, in addition to reporting to the fire department, it is possible to provide the chronic illness information of the user to the fire department. This allows the fire department to communicate the chronic illness information of the collapsed user to the ambulance team before the ambulance team departs for the scene (the location of the elevator used by the collapsed user) or on the way to the scene. As a result, the ambulance team can predict the condition of the collapsed user and proceed with preparations for rescue operations before arriving at the scene.

[0010] The reporting system according to the above-mentioned aspect 1 or 2 may have the following configuration (aspect 3). Specifically, in the information management data, contact information may be further associated with the facial information of each target person. Then, when the report processing unit receives facial information and elevator information about the fallen user from the AI ​​camera, if the facial information matches any of the facial information in the information management data, the report processing unit may further report that the user has fallen to the contact information associated with the facial information.

[0011] According to the above-mentioned aspect 3, by registering the contact information of the target person in the information management data together with the facial information of the target person, when the target person falls in the elevator, it becomes possible to notify the contacted related persons (such as the target person's family members) that the target person has fallen. Therefore, the related persons can immediately know that the target person has fallen.

[0012] The reporting system according to any one of the above aspects 1 to 3 may have the following configuration (Aspect 4). Specifically, when the AI ​​camera determines that a user has fallen in the elevator car, it may further determine whether or not there is a fellow passenger in the elevator car, and when it determines that there is a fellow passenger, it may output a fellow passenger signal notifying the presence of a fellow passenger together with the elevator information. Then, when the report processing unit receives the fellow passenger signal together with the elevator information from the AI ​​camera, it may instruct the elevator specified by the elevator information to request the fellow passenger to rescue the fallen user through a speaker or monitor installed in the elevator car.

[0013] According to the above-mentioned aspect 4, if a user falls in a car and there is a passenger in the car, the passenger can be detected by the AI ​​camera immediately and the passenger can be requested to rescue. Therefore, even until the arrival of an ambulance, the passenger can be helped to rescue the fallen user (life-saving measures, etc.).

[0014] In the reporting system according to any one of the above aspects 1 to 4, when the reporting processing unit receives elevator information from the AI ​​camera, it may instruct the elevator identified by the elevator information to move its car to the floor where the emergency team will arrive (aspect 5).

[0015] According to the above aspect 5, the travel time of the emergency team within a building in which an elevator is installed can be reduced, and as a result, the time it takes for the emergency team to arrive at the location of the collapsed user can be shortened as much as possible.

[0016] The reporting system according to any one of the above aspects 1 to 3 may have the following configuration (aspect 6). Specifically, when the AI ​​camera determines that a user has fallen in the elevator, it may further determine whether or not there is a fellow passenger in the elevator, and when it determines that there is a fellow passenger, it may output a fellow passenger signal notifying the presence of a fellow passenger together with the elevator information. Then, when the report processing unit receives the elevator information from the AI ​​camera but does not receive the fellow passenger signal, and when a hall call is generated in the elevator specified by the elevator information, it may instruct the elevator so that the elevator in which the fallen user is riding responds to the hall call. The report processing unit may further instruct the elevator to request the rescue of the fallen user from a user at the hall of the floor in which the call is generated through a speaker or monitor installed in the elevator when the elevator in which the fallen user is riding responds to the hall call and arrives at the floor where the hall call is generated. The configuration of aspect 6 may be used in combination with the configuration of aspect 4.

[0017] According to the above-mentioned aspect 6, if a user falls in the elevator car and there is no other passenger, it is possible to request rescue from users at the hall of the floor where the hall call occurred. Therefore, it is possible to rescue the fallen user (life-saving measures, etc.) with the help of other elevator users until the arrival of the ambulance.

[0018] In the notification system according to the above aspect 6, the notification processing unit may further instruct the elevator to move the elevator car to the floor where the emergency team will arrive after the elevator car arrives at the occurrence floor (aspect 7).

[0019] According to the above aspect 7, the travel time of the emergency team within a building in which an elevator is installed can be reduced, and as a result, the time it takes for the emergency team to arrive at the location of the collapsed user can be shortened as much as possible. Effect of the Invention

[0020] According to the present invention, when a user collapses in an elevator car, the user can be immediately transported to emergency care even if there is no other passenger present. [Brief description of the drawings]

[0021] [Figure 1] 1 is a conceptual diagram illustrating an elevator to which a reporting system according to an embodiment is applied. [Diagram 2] 2A and 2B are conceptual diagrams illustrating information management data and elevator management data used in the embodiment. [Diagram 3] 4 is a flowchart showing a reporting process executed in the embodiment. [Figure 4] FIG. 13 is a conceptual diagram illustrating information management data used in a first modified example. [Diagram 5] 13 is a flowchart showing a reporting process executed in a first modified example. [Figure 6] FIG. 13 is a conceptual diagram illustrating an elevator to which a reporting system according to a fourth modified example is applied. [Figure 7] 13 is a flowchart showing a reporting process executed in a fourth modified example. [Figure 8] 13 is a flowchart showing a reporting process executed in a fifth modified example. [Figure 9] 13 is a flowchart showing a reporting process executed in a sixth modified example. [Figure 10] 13 is a flowchart showing a reporting process executed in a seventh modified example. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0022] [1] Implementation Example 1 is a conceptual diagram illustrating an elevator 1 to which a reporting system according to an embodiment is applied. As shown in this diagram, an emergency call button 11 is usually provided in a car G of the elevator 1 so that the elevator 1 can report to a monitoring center 2. The elevator 1 and the monitoring center 2 are also connected to each other via a network so that information communication (including telephone calls) between them is possible.

[0023] Therefore, in the event of an emergency, such as when the elevator 1 makes an emergency stop and the user is trapped inside the car G, the user can use the emergency call button 11 to report the emergency to the monitoring center 2. However, in the car G, a user may suddenly become ill and collapse without being able to press the emergency call button 11. In such an emergency, if there is no other passenger, the user who has collapsed may be left in the car G in that collapsed state. It is believed that such a situation is particularly likely to occur for users with chronic illnesses.

[0024] Therefore, in this embodiment, in order to enable an emergency transport of a user immediately if the user collapses inside the car G even if there is no other passenger present, the reporting system that makes this possible is composed of an AI camera 12 installed inside the car G of the elevator 1 and a control device 20 installed in the monitoring center 2 (see Figure 1).

[0025] The AI ​​camera 12 is a camera equipped with AI (artificial intelligence). In this embodiment, the AI ​​camera 12 acquires an image of the inside of the car G of the elevator 1, and by analyzing the image with AI (in other words, by image recognition using AI), it can determine whether or not a user has fallen in the car G. Then, when the AI ​​camera 12 determines that "the user has fallen" as a result of the image analysis by AI, it outputs elevator information Pe (such as an ID that identifies the elevator 1) that identifies the elevator 1 used by the user.

[0026] Furthermore, when the AI ​​camera 12 determines that "a user has fallen," it outputs facial information Pf of the fallen user together with the elevator information Pe. Specifically, the AI ​​camera 12 extracts facial information Pf (such as facial features) of each user in the elevator G by analyzing the image inside the elevator car G with AI (in other words, while recognizing the face of each user by image recognition using AI), and when it determines that "a user has fallen," it extracts and outputs the facial information Pf of the fallen user.

[0027] The elevator information Pe and face information Pf output by the AI ​​camera 12 are used in the control process (specifically, the reporting process) performed by the control device 20 of the monitoring center 2, which will be described later. Therefore, the information is transmitted to the monitoring center 2 through the control device 10 of the elevator 1. The control device 10 may take on some of the functions of the AI ​​camera 12. For example, when the AI ​​camera 12 determines that "a user has fallen," the control device 10 may output the elevator information Pe (including transmitting it to the monitoring center 2) instead of the AI ​​camera 12.

[0028] The control device 20 includes a storage unit 21 and a control unit 22 (see FIG. 1). The storage unit 21 is a part configured with a storage device such as a ROM or a RAM. The control unit 22 is a part configured with a processing device such as a CPU or an MPU.

[0029] Information management data Dp and elevator management data Dr are stored in the storage unit 21. Figures 2(A) and 2(B) are conceptual diagrams illustrating the information management data Dp and elevator management data Dr used in this embodiment, respectively.

[0030] In the information management data Dp (see FIG. 2(A)), the facial information Pf and chronic disease information Pg of each subject are stored in a mutually associated state. Specifically, the subject himself or a related person (such as the subject's family member) registers the facial information Pf and chronic disease information Pg of the subject in advance, and the information is stored in the information management data Dp in a mutually associated state. Here, the chronic disease information Pg is information (such as the name of the disease) on illnesses or syndromes that may be the cause of the subject's collapse. Note that the example of FIG. 2(A) shows a case where the name, sex, and age of the subject are stored in the information management data Dp together with the facial information Pf and chronic disease information Pg by prior registration as information for identifying the subject.

[0031] Such information management data Dp does not need to be stored in the storage unit 21 for each elevator 1 to be monitored, but can be stored in the storage unit 21 as one piece of data common to those elevators 1.

[0032] The elevator management data Dr (see FIG. 2(B)) stores elevator information Pe and location information Pk of each elevator 1 to be monitored, in a mutually associated state. Here, the location information Pk of each elevator 1 is information such as an address or a location on a map indicating where the elevator 1 is installed. This location information Pk is used to convey the location where the user has fallen to the fire department 3 when a notification is sent to the fire department 3 in the reporting process (see FIG. 3) described below that the user has fallen inside the car G.

[0033] The control unit 22 performs the following reporting process as one of the control processes. Specifically, when the control unit 22 receives the elevator information Pe and face information Pf output by the AI ​​camera 12, it acquires the position information Pk of the elevator 1 specified by the elevator information Pe, and reports to the fire department 3 that a user has collapsed together with the position information Pk. Furthermore, when the received face information Pf matches any of the face information Pf in the information management data Dp, the control unit 22 notifies the fire department 3, and in addition to reporting to the fire department 3, transmits the chronic disease information Pg associated with the face information Pf in the information management data Dp to the fire department 3. Details of the reporting process will be described later.

[0034] In this embodiment, the reporting process is executed by a reporting processor 220 built in the control unit 22 (see FIG. 1). Specifically, this processor is configured as software by having the control unit 22 execute a program. Such a program may be stored in a portable storage medium (e.g., a flash memory or the like) in a readable state, read from the storage medium and installed and stored in the storage unit 21 of the control device 20, or may be stored in another server or the like in a downloadable state, downloaded from the server and installed and stored in the storage unit 21. The above-mentioned reporting processor 220 may be configured as hardware by building a circuit in the control device 20.

[0035] 3 is a flowchart showing the reporting process executed by the control device 20 of the monitoring center 2 in this embodiment. This reporting process is started when the control device 20 of the monitoring center 2 receives the elevator information Pe and face information Pf output by the AI ​​camera 12. Hereinafter, these pieces of information will be collectively referred to as "received information Pr."

[0036] When the notification process is started, the control device 20 uses the elevator information Pe in the received information Pr to obtain position information Pk of the elevator 1 identified by the elevator information Pe (step S11). Specifically, the control device 20 extracts the position information Pk associated with the elevator information Pe in the received information Pr from the elevator management data Dr.

[0037] Next, the control device 20 notifies the fire department 3 of the presence of the collapsed user together with the location information Pk extracted in step S11 (step S12). When the fire department 3 receives the notification from the control device 20, it sends an ambulance directly to the location indicated by the location information Pk transmitted at the time of the notification.

[0038] According to such a reporting process using the AI ​​camera 12, even in a case where a user who collapses in the car G would conventionally be left behind, the AI ​​camera 12 can instantly detect that the user has fallen and report it to the fire department 3, while also communicating the location where the user has fallen (the location where the elevator 1 is installed) to the fire department 3. Therefore, if a user collapses in the car G of the elevator 1, the user can be immediately transported by ambulance even if there is no other passenger in the car.

[0039] After step S12, the control device 20 compares the face information Pf in the received information Pr with the face information Pf in the information management data Dp to determine whether the user who collapsed in the elevator G is a person who has been preregistered in the information management data Dp (step S13). Specifically, the control device 20 determines whether the face information Pf in the information management data Dp matches the face information Pf in the received information Pr.

[0040] If the control device 20 determines that there is a "match" in the comparison in step S13, it can determine that the collapsed user is a pre-registered target person based on the comparison result. In this case, the control device 20 extracts chronic disease information Pg associated with the face information Pf of the collapsed user from the information management data Dp (step S14). At this time, the control device 20 may extract information identifying the user (name, sex, age) along with the chronic disease information Pg of the user.

[0041] Thereafter, the control device 20 transmits the chronic disease information Pg extracted in step S14 to the fire department 3 (step S15). At this time, the control device 20 may transmit information specifying who the chronic disease information Pg belongs to (name, sex, age) together with the chronic disease information Pg to the fire department 3 so that the fire department 3 can recognize who the chronic disease information Pg belongs to.

[0042] On the other hand, if the control device 20 determines that there is no match in the comparison in step S13, it can determine from the comparison result that the user who collapsed is not a pre-registered target person. In this case, the control device 20 ends the notification process without performing the above-mentioned steps S14 and S15.

[0043] According to such a reporting process, by registering the face information Pf and chronic disease information Pg of the target person in the information management data Dp, when the collapsed user is the target person, in addition to reporting to the fire department 3, it is possible to provide the chronic disease information Pg of the user to the fire department 3. This allows the fire department 3 to communicate the chronic disease information Pg of the collapsed user to the ambulance team before the ambulance team departs for the scene (the location of the elevator 1 used by the collapsed user) or on the way to the scene. As a result, the ambulance team can predict the condition of the collapsed user and proceed with preparations for rescue operations before arriving at the scene.

[0044] [2] Variations [2-1] First modified example FIG. 4 is a conceptual diagram illustrating information management data Dp used in the first modification. Here, the first modification is a modification of the embodiment described above. In this modification, in the information management data Dp, face information Pf of each subject is further associated with contact information Ph preregistered by the subject himself or his related parties. Here, the related parties are people who have a relationship in which they need to know the subject's situation (mainly the fact that he has fallen), such as a manager who manages the subject (an elderly family member, a nursing home, a care facility, etc.). The contact information Ph stored in the information management data Dp for each subject is the contact information of such related parties, and is used to notify the related parties of the subject's fall when the subject falls in the elevator G.

[0045] In the example of Fig. 4, an email address of the person concerned (such as an email address that can be received on a smartphone or the like owned by the person concerned) is registered as the contact Ph. Note that the contact Ph is not limited to an email address, and may be a phone number, an SNS account, or the like, as long as it is possible to contact the person concerned.

[0046] 5 is a flowchart showing the reporting process executed by the control device 20 of the monitoring center 2 in the first modified example. In this modified example, after step S15, the control device 20 extracts the contact information Ph associated with the face information Pf of the collapsed user from the information management data Dp (step S16). Note that the extraction of the contact information Ph in step S16 may be performed together with the control device 20 extracting the chronic disease information Pg in step S14.

[0047] Thereafter, the control device 20 notifies the contact information Ph of the relevant person extracted in step S16 that the subject has collapsed (step S17). At this time, the control device 20 may transmit information (name, sex, age) that identifies the subject who has collapsed to the contact information Ph so that the relevant person can clearly recognize who the subject is. The control device 20 may also transmit the location information Pk obtained in step S11 to the contact information Ph so that the relevant person can recognize where the subject has collapsed.

[0048] According to the first modification, by pre-registering the contact information Ph of the target person in the information management data Dp together with the facial information Pf of the target person, when the target person falls in the car G, it becomes possible to notify related persons at the contact information Ph (such as the target person's family) that the target person has fallen. Therefore, the related persons can immediately know that the target person has fallen.

[0049] [2-2] Second variant In the above-described embodiment (see FIG. 3) or the first variant (see FIG. 5), the notification to the fire department 3 (step S12) may be made at the same time that the control device 20 transmits the chronic illness information Pg to the fire department 3 (step S15).

[0050] [2-3] Third variant In the above-described embodiment, the reporting system may be changed as appropriate to one that does not have the information management data Dp. In other words, the reporting system may be changed to one that only reports the presence of a fallen user together with the location information Pk to the fire department 3 when the AI ​​camera 12 determines that "a user has fallen" in the car G.

[0051] [2-4] Fourth variant FIG. 6 is a conceptual diagram illustrating an elevator 1 to which a notification system according to a fourth modified example is applied. Here, the fourth modified example is a modification of the embodiment described above. In this modified example, a speaker 13 and a monitor 14 are installed in the car G. The notification system of this modified example is configured so that, if a user falls in the car G and there is a fellow passenger in the car G, the user can request the fellow passenger to rescue the fallen user through the speaker 13 or the monitor 14. A specific description will be given below.

[0052] If the AI ​​camera 12 determines that "a user has fallen" inside the car G, it can further determine whether or not there is a fellow passenger in the car G by analyzing the image inside the car G with AI (in other words, by image recognition using AI). Then, if the AI ​​camera 12 determines that "there is a fellow passenger" as a result of the image analysis by AI, it outputs a fellow passenger signal Sx notifying that there is a fellow passenger, together with elevator information Pe of the elevator 1 used by the fallen user (and further, facial information Pf of the fallen user).

[0053] When the control device 20 of the monitoring center 2 receives the passenger signal Sx output by the AI ​​camera 12 together with the elevator information Pe, it instructs the elevator 1 identified by the elevator information Pe to request the passenger to rescue the fallen user through the speaker 13 or monitor 14 installed in the car G.

[0054] Fig. 7 is a flow chart showing the reporting process executed by the control device 20 of the monitoring center 2 in the fourth modified example. In this modified example, when the AI ​​camera 12 determines that "there is a passenger," the control device 20 further receives a passenger signal Sx from the AI ​​camera 12 in addition to the elevator information Pe and face information Pf output when the user falls. In other words, when there is a passenger in the car G in which the user has fallen, the received information Pr includes the passenger signal Sx. On the other hand, when there is no passenger in the car G in which the user has fallen, the received information Pr does not include the passenger signal Sx.

[0055] Therefore, in order to determine whether there is a passenger in the elevator G in which the user has fallen, after reporting to the fire department 3 in step S12, the control device 20 determines whether a passenger signal Sx is included in the received information Pr (step S21).

[0056] If the control device 20 determines "included (Yes)" in step S21, it can determine that there is a fellow passenger in the car G in which the user has fallen. In this case, the control device 20 instructs the elevator 1 specified by the elevator information Pe in the received information Pr to request the fellow passenger to rescue the fallen user through the speaker 13 or monitor 14 installed in the car G (step S22).

[0057] When the elevator 1 receives the command of step S22 from the control device 20, it requests passengers to rescue the fallen user through the speaker 13 or monitor 14 installed in the car G where the user has fallen.

[0058] On the other hand, if the control device 20 determines that the user is not included (No) in step S21, it can determine that there is no passenger in the elevator G in which the user has fallen. In this case, the control device 20 proceeds to the next step (here, step S13) without performing step S22.

[0059] According to the fourth modification, if a user falls in the elevator car G and there is a passenger in the elevator car G, the passenger can be detected by the AI ​​camera 12 immediately and rescue can be requested from the passenger. Therefore, even until the arrival of an ambulance, rescue (life-saving measures, etc.) of the fallen user can be performed with the help of the passenger.

[0060] Note that steps S21 and S22 may be executed at any time in the notification process, not limited to immediately after step S12. In addition, the part of the notification process according to this modification in which rescue is requested from a passenger can be applied to any of the above-mentioned first to third modifications.

[0061] [2-5] Fifth variant FIG. 8 is a flowchart showing the notification process executed by the control device 20 of the monitoring center 2 in the fifth modified example. Here, the fifth modified example is a modified example of the embodiment described above. In this modified example, after notifying the fire department 3 in step S12, the control device 20 instructs the elevator 1 identified by the elevator information Pe in the received information Pr to move the car G carrying the fallen user to the floor where the ambulance team will arrive (step S30). Here, the floor where the ambulance team will arrive is a floor where the elevator 1 can be accessed in a short time after the ambulance team arrives at the building, such as a floor where the entrance / exit of the building where the elevator 1 is installed is located or a lobby floor.

[0062] When the elevator 1 receives the command of step S30 from the control device 20, it moves the car G in which the collapsed user is riding to the floor where the ambulance will arrive.

[0063] According to the fifth variant, the travel time of the emergency team within the building in which the elevator 1 is installed can be reduced, and as a result, the time it takes for the emergency team to arrive at the location of the collapsed user can be shortened as much as possible.

[0064] Incidentally, in the notification processing according to this modified example, the part of moving the car G to the floor where the ambulance arrives can be applied to any of the above-mentioned first to fourth modified examples.

[0065] [2-6] 6th variant 9 is a flowchart showing a reporting process executed by the control device 20 of the monitoring center 2 in the sixth modified example. Here, the sixth modified example is a further modified example of the above-mentioned fourth modified example.

[0066] In this modified example, when the control device 20 judges "not included (No)" in step S21 (i.e., when it is determined that there is no passenger in the car G in which the user has fallen), it judges whether or not a hall call has been generated in the elevator 1 identified by the elevator information Pe in the received information Pr (step S40). Specifically, the control device 20 inquires of the elevator 1 whether or not there is a hall call being generated at that time, and when the elevator 1 replies that there is a hall call, it judges "yes" in step S40.

[0067] If the control device 20 determines in step S40 that a call has occurred (Yes), it instructs the elevator 1 to have the car G carrying the fallen user respond to the hall call that is occurring at that time (step S41).

[0068] When the elevator 1 receives the command of step S41 from the control device 20, it causes the car G in which the fallen user is riding to respond to the hall call that is occurring at that time. As a result, the car G moves to a floor where other users are present at the hall.

[0069] Furthermore, the control device 20 instructs the elevator 1 to request rescue of the fallen user from a user at the landing of the floor where the hall call occurred, via the speaker 13 or monitor 14 installed in the elevator G, when the car G carrying the fallen user arrives at the floor where the hall call occurred (step S42).

[0070] When the elevator 1 receives the command of step S42 from the control device 20, when the car G carrying the fallen user arrives at the floor where the hall call is generated and the door opens, the elevator 1 requests users at the hall to rescue the fallen user in the car G through the speaker 13 or monitor 14 installed in the car G.

[0071] On the other hand, if the control device 20 determines in step S40 that "no" has occurred, the control device 20 proceeds to the next step (here, step S13) without performing steps S41 and S42.

[0072] According to the sixth modification, if a user falls in the car G and there is no other passenger present, it is possible to request rescue from users at the hall of the floor where the hall call occurred. Therefore, even until the arrival of an ambulance, it is possible to rescue the fallen user (such as by performing life-saving measures) with the help of other users of the elevator 1.

[0073] [2-7] 7th variant 10 is a flow chart showing the reporting process executed by the control device 20 of the monitoring center 2 in the seventh modified example. Here, the seventh modified example is a further modified example of the sixth modified example described above. In this modified example, in addition to the instructions to the elevator 1 in steps S41 and S42, the control device 20 further instructs the elevator 1 to move the car G (the car G carrying the collapsed user) to the floor where the ambulance arrives after the car G arrives at the floor where the hall call occurred (step S43).

[0074] When the elevator 1 receives the command of step S43 from the control device 20, after the elevator car G arrives at the floor where the hall call is generated, the elevator 1 moves the elevator car G to a floor where the ambulance team will arrive after the passenger at the hall gets on. In this case, when the elevator car G arrives at the floor where the hall call is generated and the door opens, the elevator 1 may ask the passenger at the hall to get on the elevator car G and rescue the passenger.

[0075] According to the seventh variant, the travel time of the emergency team within the building in which the elevator 1 is installed can be reduced, and as a result, the time it takes for the emergency team to arrive at the location of the collapsed user can be shortened as much as possible.

[0076] The above-mentioned embodiments and the description of the modifications should be considered as illustrative in all respects and not restrictive. The scope of the present invention is indicated by the claims, not by the above-mentioned embodiments and modifications. Furthermore, the scope of the present invention is intended to include all modifications within the meaning and scope of the claims.

[0077] Furthermore, from the above-mentioned embodiment and modified examples, the subject of the invention is not limited to the reporting system, but may be extracted individually or partially from devices constituting the reporting system, control processes and programs executed by the reporting system, etc. Furthermore, a part or the whole of the overall configuration including the elevator 1 to which the reporting system is applied may be extracted as the subject of the invention. [Explanation of symbols]

[0078] 1. Elevator 2. Monitoring Center 3 Fire Department G Car 10 Control device 11 Emergency call button 12 AI Camera 13 Speaker 14 Monitor 20 Control device 21 Memory section 22 Control section Dp Information Management Data Dr Elevator management data Pe Elevator Information Pf Face information Pg Medical Information Ph Contact Pk location information Pr Reception Information Sx Passenger Signal 220 Reporting Department

Claims

1. an AI camera that acquires an image of the inside of an elevator car, determines whether or not a user has fallen inside the car based on the image, and outputs elevator information that identifies the elevator when it is determined that the user has fallen; A report processing unit that, when receiving the elevator information from the AI ​​camera, acquires location information indicating the installation location of the elevator specified by the elevator information, and reports to a fire department that a user has collapsed together with the location information; A reporting system comprising:

2. Further, information management data in which face information and chronic disease information of each subject are associated with each other is provided, When the AI ​​camera determines that a user has fallen in the elevator, it outputs facial information of the user who has fallen together with the elevator information, 2. The reporting system according to claim 1, wherein, when the reporting processing unit receives the facial information and the elevator information about a user who has collapsed from the AI ​​camera and the facial information matches any of the facial information in the information management data, in addition to reporting to a fire department, it transmits to the fire department the chronic illness information associated with the facial information.

3. In the information management data, contact information is further associated with the face information of each subject, 3. The reporting system according to claim 2, wherein when the reporting processing unit receives the facial information and the elevator information about a user who has fallen from the AI ​​camera and the facial information matches any of the facial information in the information management data, the reporting processing unit further reports that the user has fallen to the contact information associated with the facial information.

4. When the AI ​​camera determines that the user has fallen in the elevator, it further determines whether or not there is a fellow passenger in the elevator, and when it determines that there is a fellow passenger, it outputs a fellow passenger signal notifying the user of the presence of the fellow passenger together with the elevator information, The reporting system according to any one of claims 1 to 3, wherein when the reporting processing unit receives the passenger signal together with the elevator information from the AI ​​camera, it instructs an elevator identified by the elevator information to request the passenger to rescue the fallen user through a speaker or monitor installed in the elevator car.

5. The reporting system according to any one of claims 1 to 3, wherein when the reporting processing unit receives the elevator information from the AI ​​camera, it instructs an elevator identified by the elevator information to move its car to a floor where an emergency team will arrive.

6. When the AI ​​camera determines that the user has fallen in the elevator, it further determines whether or not there is a fellow passenger in the elevator, and when it determines that there is a fellow passenger, it outputs a fellow passenger signal notifying the user of the presence of the fellow passenger together with the elevator information, The notification processing unit includes: When the elevator information is received from the AI ​​camera but the passenger signal is not received, if a hall call is generated in an elevator identified by the elevator information, instruct the elevator to have the car in which the fallen user is riding respond to the hall call; The reporting system of any of claims 1 to 3 further instructs the elevator to, when the car carrying the fallen passenger responds to the hall call and arrives at the floor where the hall call occurred, to request rescue of the fallen passenger from a passenger at the hall of the floor where the hall call occurred, through a speaker or monitor installed in the car.

7. The notification system according to claim 6, wherein the notification processing unit further instructs the elevator to move the car to a floor where an emergency team will arrive after the car has arrived at the occurrence floor.

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