Recycled product sales support system

The recycled product sales support system addresses the challenge of aligning recycled products with consumer tastes by using data analysis and machine learning to design and manufacture tailored products, effectively promoting their purchase and sustainable consumption.

JP2025073895APending Publication Date: 2025-05-13HITACHI LTD
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Patent Information

Application Number
JP2023185045
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2023-10-27
Publication Date
2025-05-13

AI Technical Summary

Technical Problem

The challenge is to promote the purchasing of recycled products by ensuring they align with consumer tastes, as the design and manufacturing processes for recycled products can be time-consuming and variable, making it difficult to meet consumer preferences.

Method used

A recycled product sales support system is implemented, featuring a database for recycled materials, sales records, and product information generation. This system analyzes data to design and manufacture recycled products that match consumer preferences, using machine learning and image analysis to generate tailored designs and manufacturing processes.

Benefits of technology

The system enables the provision of recycled products that cater to consumer tastes, thereby promoting their purchase and supporting sustainable consumption practices.

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Abstract

To provide a recycled product sales support system which can provide recycled products matched with preferences of consumers and can promote purchase of recycled products by consumers.SOLUTION: A recycled product sales supporting system according to the present invention is directed to a recycled product made by using a recovery product as recycling materials. The system has a storage unit having a recycling material DB 21 for storing information of a product name, design and an amount of the recovery product, an actual sales result DB 22 for storing information of a product name, design, and an amount of the sold product, and a recycled product DB 23 for storing design and manufacturing processes of a recycled product, and a recycled product information generating unit 10 for generating a design and a manufacturing process of a recycled product made based on the recycling material DB and the actual sales result DB information to store it in the recycled product DB.SELECTED DRAWING: Figure 2
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Description

[Technical field]

[0001] The present invention relates to a recycled product sales support system that promotes the purchase of recycled products produced from collected used products. [Background technology]

[0002] Consumers, which are the customers of companies, are becoming more environmentally conscious, and changes in consumer behavior are being observed, such as choosing products made from biodegradable materials or natural raw materials when purchasing products, even if they are slightly more expensive. Also, in Europe, there is a policy to eliminate products that do not use recycled fibers from the market, and there is a movement to establish rules for recycling, reuse, and sustainable manufacturing processes, such as the Digital Product Passport (DPP), which makes it possible to trace the raw materials, procurement, and manufacturing process of products.

[0003] For this reason, companies are being asked to provide sustainable products and prove that they are sustainable. In particular, in the retail industry, it has become important to have contact with consumers, promote purchases, and secure sales due to the declining population.

[0004] For example, Patent Document 1 discloses technology relating to a software application that provides a system and method for using web services that connect analytical calculators, recommendation engines, social networking and knowledge management technologies in a platform for operationalizing sustainability into product lifecycle management (concept, design, manufacturing, service, end-of-life disposal) and enterprise resource planning (ERP) (including enterprise-wide activities such as manufacturing, supply chain management, accounting, human resources, etc.). [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Special Publication No. 2010-528355 Summary of the Invention [Problem to be solved by the invention]

[0006] In the manufacture of recycled products, unlike new products whose specifications such as design are fixed, if the design is not fixed and standardized, it may take time to consider the design and manufacturing process, and it may be difficult to design a product that suits consumer tastes. In this case, the recycled product may not match consumer tastes, leading to a problem that purchasing of the recycled product is not promoted.

[0007] The above-mentioned prior art discloses designing recycled products using Life Cycle Assessment (LCA) as a value criterion, but there is no mention of creating value from the design aspect of recycled products.

[0008] An object of the present invention is to provide a recycled product sales support system that can provide recycled products that match the tastes of consumers and promote the purchase of recycled products by consumers. [Means for solving the problem]

[0009] In order to solve the above-mentioned problems, the recycled product sales support system of the present invention, which uses recovered products as recycled materials, comprises a memory unit having a recycled material DB (Database) that stores information on the name, design, and quantity of recovered products, a sales history DB that stores information on the name, design, and quantity of sold products, and a recycled product DB that stores the design and manufacturing procedures of recycled products, and a recycled product information generation unit that determines the design and manufacturing procedures of recycled products to be manufactured based on information from the recycled material DB and the sales history DB, and stores the designs and manufacturing procedures in the recycled product DB. Effect of the Invention

[0010] According to the recycled product sales support system of the present invention, recycled products that match the tastes of consumers can be provided, and consumers' purchases of recycled products can be promoted. [Brief description of the drawings]

[0011] [Figure 1] FIG. 2 is a diagram illustrating the flow of products in the recycled product sales support system of the embodiment. [Diagram 2] FIG. 1 is a diagram showing a configuration of a recycled product sales support system according to a first embodiment. [Diagram 3] FIG. 2 is a diagram showing a data structure of a recycled material DB in the first embodiment. [Figure 4] FIG. 11 is a diagram showing a data configuration of a sales performance DB according to the first embodiment. [Diagram 5] FIG. 4 is a diagram showing a data structure of a recycled product DB according to the first embodiment. [Figure 6] FIG. 11 is a diagram showing the configuration of a recycled product sales support system according to a second embodiment. [Figure 7] FIG. 13 is a diagram showing a data structure of a DB of manufacturable recycled materials in the second embodiment. [Figure 8] FIG. 11 is a diagram showing the configuration of a recycled product sales support system according to a third embodiment. [Figure 9] FIG. 13 is a diagram showing a data configuration of a consumer DB according to the third embodiment. [Figure 10] FIG. 13 is a diagram showing a data structure of a recycled product DB according to the third embodiment. [Figure 11] FIG. 13 is a diagram showing the configuration of a recycled product sales support system according to a fourth embodiment. [Figure 12] FIG. 13 is a diagram showing a data structure of a recycled material DB in the fourth embodiment. [Figure 13] FIG. 13 is a diagram showing the configuration of a recycled product sales support system according to a fifth embodiment. [Figure 14] FIG. 13 is a diagram showing a data configuration of a sales record DB according to the fifth embodiment. [Figure 15] FIG. 13 is a diagram showing a data structure of a recycled product DB according to a fifth embodiment. [Figure 16] FIG. 2 is a diagram showing an example of a monitor screen of the recycled product sales support system according to the embodiment. [Figure 17] FIG. 2 is a block diagram of a computer constituting the recycled product sales support system. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0012] Hereinafter, a remanufactured product sales support system according to an embodiment of the present invention will be described in detail with reference to the drawings. The following examples are illustrative for explaining the present invention, and are omitted and simplified as appropriate for clarity of explanation. The present invention can be implemented in various other forms. Unless otherwise specified, each component may be singular or plural. In order to facilitate understanding of the invention, the position, size, shape, range, etc. of each component shown in the drawings may not represent the actual position, size, shape, range, etc. Therefore, the present invention is not necessarily limited to the position, size, shape, range, etc. disclosed in the drawings.

[0013] In the embodiment described below, the description will be given assuming that the product is a cloth (fiber) product such as clothing or a bag, but the present invention can be improved so as to be applicable to cases where recycled products are manufactured, such as furniture or household goods, not limited to clothing or bags, and products with a different design from the original product are manufactured. Note that, as a result, there is a possibility that a product with the same design as the original product will be manufactured.

[0014] First, the flow of products in the recycled product sales support system of the embodiment will be described with reference to Fig. 1. Products purchased by consumers are delivered to a refurbishment (refurbishment, reuse) factory as used, collected products. The refurbishment factory uses the collected products as recycled materials to manufacture recycled products (products), sells them in stores or on EC sites, and delivers the recycled products (products) to consumers.

[0015] The recycled product sales support system according to the embodiment is characterized by the way in which the design and manufacturing process (manufacturing procedure) of the recycled products to be manufactured in the recycling factory are determined. The recycled product sales support system according to the embodiment will be described in detail below. EXAMPLES

[0016] FIG. 2 is a diagram showing the configuration of the recycled product sales support system according to the first embodiment. The recycled product sales support system is composed of a recycled material database (hereinafter referred to as recycled material DB21) that stores material information on collected products, a sales record database (hereinafter referred to as sales record DB22) that stores sales record information on recycled products (products), a recycled product information generation unit 10 that determines the design and manufacturing process (manufacturing procedure) of the recycled product to be manufactured based on the information in the recycled material DB21 and the sales record DB22, and a recycled product database (hereinafter referred to as recycled product DB23) that stores the determined design and manufacturing process (manufacturing procedure) of the recycled product.

[0017] The recycled material DB 21 stores information such as the name of the collected items, the degree of damage, the design (shape, material, color tone), the size (dimensions), and the quantity of the collected items. The sales record DB 22 stores information on the name, design (shape, material, color tone), size (dimensions), sales quantity, sales record amount, etc. of the products sold. The products in this case are recycled products, but may also include information on non-recycled products.

[0018] In more detail, the item names are product types such as long-sleeved blouses, short-sleeved T-shirts, long-length trousers, shorts, handbags, and backpacks. The shapes are slim, loose, long, short, true to standard size, etc. compared to standard sizes. Materials include cotton, silk, polyester, linen, etc.

[0019] Color tones include colors such as white, navy blue, and black, as well as shades of color, solid colors, patterns such as lattices, stripes, and borders, and the spacing between lines in lattices, stripes, and borders. Sizes include standards such as S, M, L, and in the case of bags, measurements include length, width, gusset, and handle length. The sales volume and the recalled product volume are the number of pieces or units of the relevant products. The amount of sales performance is calculated by multiplying the sales price and quantity of the relevant product.

[0020] In the following explanation, in order to make the explanation easier to understand, in each embodiment, only the data items that are important when implementing the embodiment will be described as stored data, but data other than the described data may also be stored.

[0021] The design of the recycled product generated by the recycled product information generating unit 10 is generated based on the design of the sold product in the sales record DB 22, but is not particularly fixed, and may be generated using numerical analysis or image analysis of machine learning based on the collected products in the recycled material DB 21 and the design of the sold product in the sales record DB 22. In addition, image data of a recommended design, design drawings showing the manufacturing process, and a completed image of the recycled product may be generated from text data or image data by an image generating AI. In the case of furniture, an image image or an image of the recycled product may be generated, and original furniture may be created by a wood processing service.

[0022] Specifically, the recycled product sales support system of the embodiment is an information processing device (see the computer in Figure 17 described below) that includes a CPU (Central Processing Unit), a RAM (Random Access Memory) for temporarily storing data, a storage unit such as an HDD / SSD and ROM (Read Only Memory) for recording programs and data, and an input unit for user operations and analysis data, and a monitor screen (display unit) such as a display for displaying the analysis results, and the CPU realizes the functions of the recycled product information generation unit 10 by executing programs stored in the HDD / SSD and ROM.

[0023] The recycled product information generating unit 10 may perform specific processing using a dedicated circuit such as a field programmable gate array (FPGA), an application specific integrated circuit (ASIC), or a complex programmable logic device (CPLD). The program may be installed from a program source such as a program distribution server or a computer-readable storage medium.

[0024] The recycled material DB 21, the sales record DB 22, and the recycled product DB 23 may be stored in a storage unit such as an HDD / SSD of an information processing device, or may be stored in a file server of a network to which the information processing device is connected. Recycled product sales support systems according to other embodiments described later are also similarly configured using information processing devices.

[0025] Next, the operation of the recycled product sales support system of the first embodiment will be described in more detail. FIG. 3 is a diagram showing the data structure of the recycled material DB 21. As shown in FIG. As shown in Figure 3, the recycled material DB21 stores information on the name of the recovered item (recycled material name), the quantity recovered, the shape (type) of the recovered item, the grade (degree of damage) of the recovered item (such as scratches, dirt, and fading), the material, and the color tone for each recovered item (recycled material) recovered as a material for a recycled item (product).

[0026] FIG. 4 is a diagram showing the data structure of the sales performance DB 22. As shown in FIG. 4, the sales record DB22 stores information on the name of the product (product name), the quantity sold, the shape (type) of the product, the material, and the color tone in descending order of quantity for each product sold. In other words, products sold in large quantities are stored as products with a high degree of recommendation for production.

[0027] The recycled product information generating unit 10 extracts pairs of sold products and collected products that have a high degree of match or similarity in terms of shape, material, and color from the design information of shape, material, and color in the recycled material DB 21 and the sales record DB 22, and assigns a recommendation level to each pair in descending order of the number of sales. The design of the extracted sold product in the sales record DB 22 is then used as the design of a recycled product to be manufactured based on the collected product in the recycled material DB 21, and the recommendation level, the design of the recycled product, and the manufacturing process (manufacturing procedure) are stored in the recycled product DB 23 (FIG. 5). In the recycled product DB 23 in FIG. 5, the manufacturing process (manufacturing procedure) of the collected product, such as "washing" and "pressing," is omitted.

[0028] In other words, the recycled product information generating unit 10 obtains the design and manufacturing procedure of the recycled product by using the recycled material of the recovered product whose design in the recycled material DB 21 matches or is highly similar to the design of the sold product in the sales record DB 22. Then, the recycled product information generating unit 10 gives a recommendation degree to the obtained design and manufacturing procedure of the recycled product in descending order of the number of sales.

[0029] Specifically, the recycled product information generating unit 10 compares the recycled material DB 21 with the sales record DB 22 and determines that the pairs of recycled material A and product a, and recycled material B and product b, match or have a high similarity. For the determined pairs, based on the quantities of products a and b in the sales record DB 22, the recycled product information generating unit 10 sets the recommendation level of the recycled product of the design of product a manufactured based on recycled material A to a recommendation level of 1, which is higher than that of the recycled product of the design of product b manufactured based on recycled material B. Then, the recycled product information generating unit 10 sets the recommendation level of the recycled product of the design of product b manufactured based on recycled material B to a recommendation level of 2.

[0030] When the "sleeve color tone" of the "long-sleeve blouse" of product a is "gray" and the "sleeve color tone" of the "long-sleeve blouse" of recycled material E (not shown) is "gray," the recycled product information generating unit 10 generates a remake manufacturing process (manufacturing procedure) for joining the sleeves of recycled material E to the sleeves of recycled material A, and stores this in the recycled product DB 23. Portions of the recycled product design that do not match the design of the sold product are left as the design of the collected product.

[0031] Here, the recycled product information generation unit 10 does not consider a pair of sold products and collected products that match or are highly similar to each other as a target for manufacturing recycled products if the quantity of collected products does not reach a predetermined amount (e.g., 50%) of the sold quantity.

[0032] According to the above-mentioned recycled product sales support system, it is possible to provide recycled products that match the tastes of consumers, and to promote consumer purchases of recycled products. EXAMPLES

[0033] Next, another method of generating the design and manufacturing method (manufacturing procedure) of the recycled product in the recycled product sales support system of the embodiment will be described. FIG. 6 is a diagram showing the configuration of a recycled product sales support system according to the second embodiment.

[0034] The recycled product information generating unit 10 of the recycled product sales support system of the second embodiment first finds manufacturable recycled materials that can be used to manufacture recycled products from the collected products in the recycled material DB21, stores them in a manufacturable recycled material database (hereinafter referred to as the manufacturable recycled material DB24), extracts pairs of sales products and manufacturable recycled materials that have similar or identical design information in terms of shape, material, and color tone based on the information in the manufacturable recycled material DB24 and the sales history DB22, and assigns a recommendation level to the pairs in descending order of the number of sales.Then, the recycled product information generating unit 10 sets the design of the sales product extracted from the sales history DB22 as the design of the recycled product to be manufactured based on the manufacturable product in the manufacturable recycled material DB24, and stores the recommendation level, the design of the recycled product, and the manufacturing process (manufacturing procedure) in the recycled product DB23.

[0035] Here, the method of determining the rule base of the recycled product information generating unit 10 may be, for example, that at least 5 products match in 50 lines of data, but the method is not limited to this and the rule may be set arbitrarily.

[0036] Furthermore, the recycled product information generating unit 10 performs dyeing and repair processes on the collected products in the recycled material DB 21 in accordance with the information in the sales record DB 22, and makes them recycled materials in the manufacturable recycled material DB 24 that can be used to manufacture recycled products. In this case, the performed dyeing and repair processes are stored in the recycled product DB 23 as the manufacturing process (manufacturing procedure) of the recycled product.

[0037] FIG. 7 is a diagram showing the data structure of the recycled material DB 24 that can be manufactured as a recycled product. As shown in Figure 7, the manufacturable recycled material DB24 stores, for each manufacturable recycled material (recycled material) that can be used to manufacture recycled products (products) obtained from collected items, information on the name of the manufacturable item (recycled material name), quantity, shape (type), condition (such as scratches, stains, and fading), grade, material, and color tone. The manufacturable recycled material DB 24 stores information on the same items as those in the recycled material DB 21 (FIG. 3).

[0038] Recycled materials A and B in the manufacturable recycled material DB24 in Figure 7 were found as recycled materials that can be manufactured into recycled products from the collected recycled material DB21. Recycled material E is a recycled material that can be manufactured into a recycled product by dyeing recycled material B (white) from recycled material DB21 with a white x navy blue check pattern. Recycled material F is a recycled material that can be manufactured into a recycled product by dyeing recycled material B (white) from recycled material DB21 with black.

[0039] The recycled product information generating unit 10 compares the manufacturable recycled material DB 24 with the sales history DB 22 (FIG. 4) and determines that the pairs of recycled material A and product a, and recycled material B and product b, match or have a high similarity. Then, for the determined pairs, based on the quantities of products a and b in the sales history DB 22, the recycled product information generating unit 10 sets the recommendation level of the recycled product of the design of product a manufactured based on recycled material A to a recommendation level of 1, which is higher than that of the recycled product of the design of product b manufactured based on recycled material B. Then, the recycled product information generating unit 10 sets the recommendation level of the recycled product of the design of product b manufactured based on recycled material B to a recommendation level of 2.

[0040] According to the above-mentioned recycled product sales support system, recycled materials that can be used to manufacture recycled products are sought, so even if the desired number of recovered products cannot be secured as recycled materials for manufacturing recycled products, it is possible to manufacture recycled products (products) that have a high sales record. EXAMPLES

[0041] Next, an example will be described in which the recycled product sales support system of the embodiment provides information on recycled products to consumers based on consumer data and recycled product data, thereby improving the environmental performance of the consumers. FIG. 8 is a diagram showing the configuration of a recycled product sales support system according to the third embodiment.

[0042] A consumer's environmental performance is a measurable outcome of efforts to reduce the environmental impact based on environmental policies and environmental objectives and targets. Specifically, it includes the purchase history of products that claim to have a low environmental impact (purchase date and number of times), the number of times purchased products are put into the collection box (collection history), the number of times that a reusable bag is brought along (number of times that reusable bags are used), the number of times that a consumer participates in local events such as evacuation drills, the number of times that a consumer participates in food events that promote local production and consumption, the number of times that a consumer purchases products that are manufactured using ethical processes, etc. These environmental performances can be evaluated numerically or by defining levels such as ABC.

[0043] The recycled product sales support system in Figure 8 is configured by adding a consumer database (hereinafter referred to as consumer DB25), a consumer selection unit 11 having an environmental performance judgment unit 12 and selecting consumers to whom recycled products should be recommended, and a recommendation unit 13 that recommends recycled products to consumers to the recycled product sales support system described in Figure 2. Below, only the differences from the recycled goods sales support system in FIG. 2 will be explained.

[0044] The consumer DB 25 includes purchasing data for each consumer, such as membership number, product name, and design of purchased item (shape, material, color tone), as well as the consumer's environmental performance (see FIG. 9). The recycled product DB 23 (see FIG. 10) is a database of the recycled products described in FIG. 5 to which the recycled materials constituting the recycled product and environmental performance information of the recycled product, such as the level of environmental performance, have been added.

[0045] The consumer selection unit 11 extracts consumers corresponding to the level of environmental performance of the recycled products in the recycled product DB 23 from the consumer DB 25 using the environmental performance judgment unit 12, and selects them as consumers who may purchase the recycled products in the recycled product DB 23. The recommendation unit 13 sends a direct message (DM) or an event notification encouraging the purchase of a recycled product to consumers who are likely to purchase a recycled product from the recycled product DB 23 and who have been selected by the consumer selection unit 11 .

[0046] In detail, the environmental performance determination unit 12 converts the environmental performance level of the materials of the products purchased by the consumer, the collection history of the consumer's products, and the number of times the consumer uses a reusable bag into points and adds them up in the consumer DB 25 of Fig. 9. The environmental performance determination unit 12 then evaluates the consumer's environmental performance according to the added points. For example, a consumer with a high point is evaluated as having high environmental performance.

[0047] Then, the environmental performance determination unit 12 compares the performance level of each recycled product in the recycled product DB 23 in Fig. 10 with the environmental performance of the consumer evaluated above, and selects a consumer corresponding to the environmental performance of the recycled product. In the recycled product DB 23 in Fig. 10, an item for the performance level of the recycled product is provided, and a level according to the amount of recycled material that constitutes the recycled product is stored, but the environmental performance determination unit 12 may determine the performance level of the recycled product based on the recycled material that constitutes it.

[0048] The above describes a configuration in which the recycled product sales support system of Example 3 is added to the recycled product sales support system described in Figure 2, but the recycled product sales support system of Example 2 may also be configured by adding a consumer DB 25, a consumer selection unit 11, and a recommendation unit 13.

[0049] The above-mentioned recycled product sales support system can recommend recycled products that are of high interest to consumers, which can promote consumer purchases. In addition, the system can promote the purchase of environmentally friendly products, which can promote business activities that take into account the ESG (Environment, Social, and Governance) of businesses. EXAMPLES

[0050] Next, an example will be described in which the recycled product sales support system of the embodiment recommends recycled products to providers of collected products, which are recycled materials, to promote collection. FIG. 11 is a diagram showing the configuration of a recycled product sales support system according to the fourth embodiment.

[0051] The recycled product sales support system in FIG. 11 is configured by replacing the consumer selection unit 11 of the recycled product sales support system described in FIG. 8 with a consumer identification unit 14 that identifies the provider of the collected product. Hereinafter, only the points that differ from the recycled goods sales support system in FIG. 8 will be explained.

[0052] The recycled material DB 21 adds, for each recycled material, the membership number of the consumer who provided the recovered product that was collected as a recycled material to the recycled material DB 21 in FIG. 2 (see FIG. 12).

[0053] The consumer identification unit 14 refers to the recycled product DB 23 (FIG. 10) and the recycled material DB 21 to acquire the recycled materials that constitute each recycled product in the recycled product DB 23. The consumer identification unit 14 then refers to the recycled material DB 21 to obtain the membership number of the consumer who provided the acquired recycled material as a recycled product, and identifies the consumer who provided the recycled product. The recommendation unit 13 notifies the consumer who provided the recycled material identified by the consumer identification unit 14 as a recycled product that a recycled product has been manufactured from the recycled product.

[0054] According to the above-mentioned recycled product sales support system, the consumer who provided the collected product is notified that the collected product has been used as a recycled material, so that the consumer who provided the collected product can recognize his / her contribution to reducing the environmental load. In this way, the recycled product sales support system can promote the collection of recycled materials.

[0055] In the above, it has been explained that the consumer selection unit 11 of the recycled product sales support system described in Figure 8 is replaced with a consumer identification unit 14 that identifies the provider of the collected product, but it may also be configured in addition to the consumer identification unit 14 to form a recycled product sales support system.

[0056] In this case, the recommendation unit 13 notifies consumers who may purchase recycled products of direct mail and events encouraging them to purchase recycled products, and notifies the provider of the recycled product identified by the consumer identification unit 14 that the recycled product has been used as a recycled material, and of direct mail and events encouraging them to purchase recycled products.

[0057] Also, the consumer identification unit 14 may refer to the product recovery history in the consumer DB 25 (FIG. 9) to extract consumers who have "no experience" or little recovery history, and notify them that recycled products have been manufactured from recovered products by the recommendation unit 13. This allows the recycled product sales support system to promote the recovery of recycled materials. EXAMPLES

[0058] Next, we will explain an example in which the embodiment of the recycled product sales support system uses consumer purchasing data to identify product designs and stores with a sales track record, selects a store to send recycled products to, and sends notifications via an app or other means to consumers who are likely to like recycled products, thereby promoting consumer purchases. FIG. 13 is a diagram showing the configuration of a recycled product sales support system according to the fifth embodiment.

[0059] The recycled product sales support system in FIG. 13 is configured by adding a store selection unit 15 that selects a store that sells recycled products to the recycled product sales support system described in FIG. Hereinafter, only the points that differ from the recycled goods sales support system in FIG. 8 will be explained.

[0060] The sales record DB 22 (FIG. 14) is the same as the sales record DB 22 in FIG. 4, but with the addition of the names of purchasers and stores that purchased the items (products) including refurbished items for each item. The recycled product DB 23 (FIG. 15) is the same as the recycled product DB 23 in FIG. 10, except that the name of the delivery store for each recycled product has been added.

[0061] The consumer selection unit 11 extracts consumers corresponding to the level of environmental performance of the recycled products in the recycled product DB 23 from the consumer DB 25, and selects them as consumers who are likely to purchase the recycled products in the recycled product DB 23.

[0062] The store selection unit 15 refers to the sales record DB 22 (FIG. 14) and acquires, for each recycled product in the recycled product DB 23 (FIG. 15), the name of the store that sells the sales item (product) that corresponds to the design of the recycled product. The store selection unit 15 then stores the acquired sales store name in the delivery store name of the recycled product in the recycled product DB 23. When there are sales records at multiple stores, the number of deliveries to the sales store is determined according to the ratio of the sales records.

[0063] The recommendation unit 13 sends direct mail and event notifications encouraging the purchase of recycled products, including the sales store name obtained by the store selection unit 15, to consumers who have the potential to purchase recycled products from the recycled product DB 23 selected by the consumer selection unit 11.

[0064] According to the above-mentioned recycled product sales support system, it is possible to recommend recycled products that are of great interest to consumers and to notify the consumers of the stores where the products are sold, thereby promoting the sales of recycled products.

[0065] Fig. 16 is a diagram showing an example of a monitor screen of the recycled product sales support system of the embodiment. The monitor screen has a display section for displaying the design of the recycled product, a display section for displaying the manufacturing method of the recycled product, a display section for displaying information of consumers who recommend purchasing the recycled product, and a display section for displaying stores selling the recycled product, and may display all of them or only a selected part of them. The layout of each display section on the monitor screen is not limited to the layout in Fig. 16 and may be changed. In addition, the display contents of each database of the recycled product sales support system can be appropriately selected and displayed.

[0066] 17 is a block diagram of a computer 980 (information processing device) constituting the recycled goods sales support system. The recycled goods sales support system shown in FIG. 2 and the like each include one or more computers 980 shown in FIG. 17, a computer 980 includes a CPU 981, a storage unit 982, a communication I / F (interface) 983, an input / output I / F 984, and a media I / F 985. Here, the storage unit 982 includes a RAM 982a, a ROM 982b, and a HDD 982c. The communication I / F 983 is connected to a communication circuit 986. The input / output I / F 984 is connected to an input / output device 987. The media I / F 985 reads and writes data from a recording medium 988. [Explanation of symbols]

[0067] 10 Recycled product information generation department 11 Consumer Selection Department 12. Environmental Performance Assessment Department 13 Recommendation Department 14 Consumer Identification Department 15 Store Selection Department 21 Recycled material DB 22 Sales performance DB 23 Refurbished product DB 24 Database of manufacturable recycled materials 25 Consumer DB

Claims

1. A system for supporting sales of recycled products made from recycled materials made from collected products, A storage unit having a recycled material DB that stores information on the name, design, and quantity of the collected products, a sales record DB that stores information on the name, design, and quantity of the sold products, and a recycled product DB that stores the design and manufacturing procedure of the recycled products can be referenced; A recycled product information generating unit is provided for determining a design and a manufacturing procedure of a recycled product to be manufactured based on information in the recycled material DB and the sales record DB, and storing the design and manufacturing procedure in the recycled product DB. Remanufactured product sales support system.

2. The remanufactured product sales support system according to claim 1, the recycled product information generating unit determines the design and manufacturing procedure of the recycled product by using the recycled products in the recycled material DB, which have designs that match or are highly similar to the designs of the sold products in the sales record DB, as recycled materials for the recycled product; Remanufactured product sales support system.

3. The remanufactured product sales support system according to claim 1, The storage unit has a manufacturable recycled material DB that stores information on the name, design, and quantity of manufacturable recycled materials that can be used to manufacture recycled products obtained from recovered products, the recycled product information generation unit obtains the manufacturable recycled material DB based on the recycled material DB, and obtains a design and a manufacturing procedure of the recycled product to be manufactured based on the obtained manufacturable recycled material DB and information of the sales record DB; Remanufactured product sales support system.

4. The recycled product sales support system according to claim 1, further comprising: a consumer selection unit that selects consumers to whom the recycled product is recommended; a recommendation unit that recommends the recycled product to the consumer selected by the consumer selection unit, The storage unit has a consumer DB that stores purchase data for each consumer and the consumer's environmental performance, the consumer selection unit extracts from the consumer DB consumers corresponding to the level of environmental performance of the recycled products in the recycled product DB, and selects them as consumers who may purchase the recycled products in the recycled product DB; Remanufactured product sales support system.

5. The recycled product sales support system according to claim 1, further comprising: A consumer identification unit for identifying the consumer who provided the collected product; a recommendation unit that notifies the consumer identified by the consumer identification unit that a recycled product has been manufactured from a collected product, the consumer identification unit refers to the recycled product DB and the recycled material DB to acquire recycled materials constituting each of the recycled products in the recycled product DB, refers to the recycled material DB to acquire the membership number of the consumer who provided the acquired recycled materials as a recycled product, and identifies the consumer who provided the recycled product. Remanufactured product sales support system.

6. The recycled product sales support system according to claim 1, further comprising: a consumer selection unit that selects consumers to whom the recycled product is recommended; a store selection unit that selects a store that sells the refurbished product; a recommendation unit that recommends the recycled product to the consumer selected by the consumer selection unit, The storage unit has a consumer DB that stores purchase data for each consumer and the consumer's environmental performance, the consumer selection unit extracts from the consumer DB consumers corresponding to the level of environmental performance of the recycled products in the recycled product DB, and selects them as consumers who may purchase the recycled products in the recycled product DB; The store selection unit refers to the sales record DB, acquires a name of a store that sells a product corresponding to the design of the recycled product for each recycled product in the recycled product DB, and stores the acquired name of the store as a delivery store name of the recycled product in the recycled product DB; The recommendation unit sends direct mail or event notifications to consumers who have the potential to purchase the recycled products in the recycled product DB, selected by the consumer selection unit, to encourage the purchase of the recycled products, including the sales store name obtained by the store selection unit. Remanufactured product sales support system.

Citation Information

Patent Citations

  • Sustainable design decision support system

    JP2010528355A