Information processing system, information processing method, and control program

Abstract

To entrust works to someone other than employees secured in advance.SOLUTION: An information processing system 20 has a notification unit to notify a worker contracted in advance, who is the worker contracted to perform a specific work, different from an employee of a printing machine sales company and from an employee of an owner who owns or manages the printing machine, of an execution request for the specific work when the work is determined to be the specific work which occurs during printing by acquired work information.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to an information processing system, an information processing method, and a control program. [Background technology]

[0002] The printing process in printing machines has become increasingly automated and computerized, and the work involved in producing printed materials has been simplified and the number of man-hours has been reduced. However, while the number of man-hours has been reduced for many printed materials, depending on the type and content of the printed material to be produced, there are cases where the number of man-hours cannot be reduced and the work still occurs frequently. If a large number of employees are reserved in advance to prepare for such printed materials that require a large number of man-hours, there will be a lot of waste of manpower when processing printed materials with reduced man-hours, which is not appropriate from the perspective of cost, etc.

[0003] Patent Document 1 discloses a job processing system that aims to prevent a decline in production efficiency in the work of printing devices and an increase in manufacturing costs due to an increase in the number of operators. This job processing system identifies the device on which an operator should work and notifies an available operator to work on the identified device. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2017-204147 A Summary of the Invention [Problem to be solved by the invention]

[0005] However, in the job processing system disclosed in Patent Document 1, the people who work in the printing process are employees of a printing company or the like who work at the site where printing is performed.

[0006] The present invention has been made in consideration of the above circumstances, and has an object to provide a technique that makes it possible to outsource printing work to people other than employees who are secured in advance. [Means for solving the problem]

[0007] The above object of the present invention can be achieved by the following means.

[0008] (1) an acquisition unit that acquires work information related to work involved in producing a printed matter in a printing press; a notification unit that, when it is determined from the work information that the work is a specific work that occurs during printing, notifies a worker with whom a contract has been made to perform the specific work, the worker being different from an employee of the seller who sells the printing machine and an employee of the owner who owns or manages the printing machine, of a request to perform the specific work; An information processing system comprising:

[0009] (2) a reward processing unit that performs a payment process for the worker to receive a reward for performing the specific task; The information processing system according to (1) above, wherein the remuneration to be paid to the worker for each type of specific work is set for each type of work.

[0010] (3) The acquisition unit acquires, as the machine status information of the printing press, at least one of a model of the printing press that executes printing, history information of the printing press, consumption status information of consumables of the printing press, printing conditions of a print job, and environmental information around the printing press; The information processing system according to (2) above, further comprising a first identification unit that identifies the occurrence probability or occurrence timing of the specific task based on the acquired machine condition information.

[0011] (4) The information processing system described in (3) above, wherein the reward processing unit changes the reward depending on the identification result of the first identification unit.

[0012] (5) The reward processing unit, When the occurrence probability is greater than a predetermined threshold value, or when the period until the occurrence timing is shorter than a predetermined threshold value, the reward is set low; The information processing system according to (4) above, wherein the reward is set high when the occurrence probability is smaller than a predetermined threshold or when the period until the occurrence timing is longer than a predetermined threshold.

[0013] (6) The reward processing unit, When the occurrence probability is greater than a predetermined threshold value, or when the period until the occurrence timing is shorter than a predetermined threshold value, the reward is set high; The information processing system according to (4) above, wherein the reward is set low when the occurrence probability is smaller than a predetermined threshold or when the period until the occurrence timing is longer than a predetermined threshold.

[0014] (7) The acquisition unit acquires, as the machine status information of the printing press, at least one of a model of the printing press that executes printing, history information of the printing press, consumption status information of consumables of the printing press, printing conditions of a print job, and environmental information around the printing press; A second identification unit is further provided to estimate the occurrence of the specific task and the occurrence timing of the task based on the acquired machine state information, The information processing system according to (1) or (2) above, wherein when the notification unit notifies the worker, the occurrence timing identified by the second identification unit is associated with work location information and notified to the worker.

[0015] (8) setting the remuneration for the worker low when the occurrence probability of the specific task of the printing press increases above a predetermined threshold value after the worker performs the task on the printing press, or when the period until the occurrence timing becomes shorter than a predetermined threshold value; The information processing system described in (4) above, in which the reward for the worker is set higher when, after the worker has performed work on the printing press, the occurrence probability of the specific work on the printing press falls below a predetermined threshold, or when the period until the occurrence timing becomes longer than a predetermined threshold.

[0016] (9) According to the installation status of the printing press determined based on the acquired machine condition information, When the occurrence probability of the specific work of the printing press is higher than a predetermined threshold value, or when the period until the occurrence timing is shorter than a predetermined threshold value, the remuneration for the work on the printing press is set high; The information processing system described in (4) above, wherein the reward for work on the printing press is set low when the occurrence probability of the specific work on the printing press is lower than a predetermined threshold value or when the period until the occurrence timing is longer than a predetermined threshold value.

[0017] (10) The information processing system according to (2) above, further comprising an evaluation unit that evaluates the worker based on a printing continuation status of the printing press after the worker has performed work on the printing press.

[0018] (11) The information processing system according to (10) above, wherein the remuneration processing unit changes the remuneration to be paid to the worker based on the evaluation result of the evaluation unit.

[0019] (12) The information processing system according to (10) above, wherein the notification unit selects the worker to be notified based on the evaluation result of the evaluation unit.

[0020] (13) The information processing system according to (1) or (2) above, wherein the specific task includes at least one of replenishing consumables of the printing machine and clearing a paper transport jam.

[0021] (14) An information processing system as described in (1) or (2) above, wherein the notification unit notifies an employee of the seller selling the printing press or an employee of the owner of the printing press when the notification unit determines from the work information that the work is work that occurs during printing and is not included in the specific work.

[0022] (15) When it is determined that the work is a delivery work based on the work information, The information processing system according to (1) above, wherein the notification unit notifies a worker who has a contract to perform delivery work of the delivery request.

[0023] (16) The acquisition unit acquires, as the machine status information of the printing press, at least one of a model of the printing press that executes printing, history information of the printing press, consumption status information of consumables of the printing press, printing conditions of a print job, and environmental information around the printing press, The printing machine further includes a third determination unit that determines a timing at which the printing process is completed based on the acquired machine status information. The information processing system according to (15) above, wherein the notification unit notifies the delivery request based on the creation completion timing identified by the third identification unit.

[0024] (17) A step (a) of acquiring work information related to work involved in producing printed matter in a printing press; (b) when it is determined from the work information that the work is a specific work that occurs during printing, notifying a worker who has been contracted in advance to perform the specific work, the worker being different from an employee of the seller who sells the printing machine and an employee of the owner who owns or manages the printing machine, of a request to perform the specific work; An information processing method for performing a process including the steps of:

[0025] (18) A step (a) of acquiring work information related to work involved in producing printed matter in a printing press; (b) when it is determined from the work information that the work is a specific work that occurs during printing, notifying a worker who has been contracted in advance to perform the specific work, the worker being different from an employee of the seller who sells the printing machine and an employee of the owner who owns or manages the printing machine, of a request to perform the specific work; A control program for causing a computer to execute a process including the above. Effect of the Invention

[0026] When the information processing system according to the present invention determines from the acquired work information that the work is a specific work that occurs during printing, it notifies a worker who has been contracted in advance to perform the specific work and who is different from an employee of the seller who sells the printing machine and an employee of the owner who owns or manages the printing machine, of a request to perform the specific work. In this way, it becomes possible to outsource the work to a person other than the employee secured in advance. [Brief description of the drawings]

[0027] [Figure 1] FIG. 2 is a schematic diagram showing an application example of the information processing system 20 according to the first embodiment. [Diagram 2] FIG. 1 is a schematic diagram illustrating an example of a printing company. [Diagram 3] FIG. 1 is a block diagram showing a schematic configuration of a printing machine. [Figure 4] 1 is a block diagram showing a schematic configuration of an information processing system. [Diagram 5] 4 is an example of a worker list stored in a storage unit. [Figure 6] 4 is an example of a task list stored in a storage unit. [Figure 7] 13 is an example of a reward table stored in a storage unit. [Figure 8] 13 is a flowchart showing a process for generating work information. [Figure 9] 9 is a flowchart showing processing of a task request and a reward by the information processing device, which is performed subsequent to FIG. 8. [Figure 10] 10 is a subroutine flowchart showing a work request notification process in step S31 of FIG. 9. [Figure 11] 13 is an example of an operation screen displayed on a terminal device of a contract worker. [Figure 12] 13 is a display example displayed in a map area of ​​the operation screen. [Figure 13] 13 is a display example displayed in a map area of ​​the operation screen. [Figure 14] 13 is a display example displayed in a map area of ​​the operation screen. [Figure 15] 13 is a display example displayed in a map area of ​​the operation screen. [Figure 16] 10 is a subroutine flowchart showing the reward payment process for task categories 1 and 2 in step S32 of FIG. 9. [Figure 17] 10 is a subroutine flowchart showing reward payment processing for task category 1 in step S32 of FIG. 9 in a modified example. [Figure 18] 13 is a table for setting a work coefficient α1 according to the work result. [Figure 19] 13 is a table for setting an operation coefficient α2 according to the operation frequency of a printing press. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0028] Hereinafter, an embodiment of the present invention will be described with reference to the attached drawings. However, the scope of the present invention is not limited to the disclosed embodiment. In the description of the drawings, the same elements are given the same reference numerals, and duplicated descriptions are omitted. In addition, the dimensional ratios of the drawings are exaggerated for the convenience of explanation, and may differ from the actual ratios.

[0029] FIG. 1 is a schematic diagram showing an application example of an information processing system 20 according to the first embodiment.

[0030] 1, an information processing system 20 is communicatively connected to terminal devices 40, 50, a printing machine 10 of a printing company 900, and the like through a network. The network is a communication line such as a public telephone network or a data communication network. Some networks may use a wired LAN or a wireless LAN (for example, a LAN conforming to the IEEE802.11 standard).

[0031] The terminal devices 40 and 50 are portable communication terminals such as PCs (personal computers) or smartphones. For example, the terminal device 40 is a PC used by an employee of the seller who sells the printing press and an employee of the owner who owns or manages the printing press. The terminal device 50 is a smartphone used by a contract worker 701, for example, a smartphone owned by the contract worker 701 himself. This contract worker 701 is a worker who has made a contract in advance, and is different from the employee of the seller who sells the printing press and the employee of the owner who owns or manages the printing press.

[0032] (Sellers, owners and their employees) An example of an owner who owns or manages a printing press is a printing company. A seller who sells a printing press includes a manufacturer, a sales company, and a maintenance company that maintains and repairs the printing press. In the following, when there is no distinction between employees of a seller who sells a printing press and employees of an owner who owns or manages a printing press, they are collectively referred to as employees 601.

[0033] (Contract Worker) The contract worker 701 performs, as a contracted task, a "specific task" that occurs during printing on the printing press and / or a task of delivering the printed matter produced by the printing press.

[0034] (Specific task) The specific tasks include at least one of (1a) a task of replenishing consumables, such as toner replenishing if the printing machine is an electrophotographic printing machine, (2a) a task of replenishing paper consumables, and (3a) a task of recovering from a transport failure such as a paper transport jam.

[0035] (Contract worker contract / registration) When registering as a contract worker 701 in response to recruitment or the like, an applicant who wants to become a contract worker 701 applies for registration using an application running on the terminal device 50 or a website provided by the information processing system 20. The registration application includes the submission of identification and possessed skills (corresponding to skills x1, x2, x3, etc. described below). If the applicant wishes to work in delivery services, the application also includes the submission of a driver's license and vehicle information. In addition, the possessed skills may be acquired by attending online training.

[0036] The administrator of the information processing system 20 checks the submitted data, and if there are no problems, approves it and then contracts the applicant as a contract worker. The contracted contract worker is registered in the worker list (FIG. 5 described below). By signing a contract or registering, an applicant becomes a contracted contract worker 701 who performs specific work or delivery work. In addition, when signing the contract, the contract worker 701 registers contact information and account information (bank account information, etc.) via an app or website.

[0037] (Summary of the work execution request notification) As shown in FIG. 1, the information processing system 20 acquires work information related to work associated with the production of printed matter on the printing machine 10 of the printing company 900 (step S1). The information processing system 20 judges whether the acquired work information is related to a specific work. If so, the information processing system 20 transmits a work request for the specific work, i.e., a work request inquiry, to the terminal device 50 of one or more contract workers 701 who have made a contract for the specific work (step S2). The contract workers 701 who receive this judge whether to accept or pass up (decline) the request based on the work information, and if they accept, transmit a notice to that effect to the information processing system 20 (step S3). This ends the work request process, and the work is entrusted to the contract worker 701. The contract worker 701 who has received the work goes to the printing company 900 based on the work information (printing machine, location of the printing machine, type of work) and performs the work on the target printing machine 10 (step S4). For example, the contract worker 701 performs a jam removal process as a task, returns the printing machine 10 to a normal state, and resumes the stopped print job. The above is an overview of the task execution request notification process. More detailed content of the process will be described later.

[0038] (Printing machine 10) The printing press 10 will be described below with reference to Figs. 2 and 3. Fig. 2 is an example of a printing company 900. One or more printing presses 10 are installed in the printing company 900, and each printing press 10 is connected to a terminal device 40 via a LAN. Each device in the printing company 900 is connected to an external network (Internet) via a router. An employee 601 (also called an operator) of the printing company 900 creates a print job based on the content of the requested printing work, and causes it to be executed by one of the printing presses 10 or multiple printing presses 10.

[0039] As shown in FIG. 3, the printing machine 10 (also referred to as an image forming apparatus) includes a control unit 11, a memory unit 12, an image forming unit 13, an operation display unit 14, a paper feed unit 15, a conveying unit 16, an environmental sensor 17, a media sensor 18, and a communication unit 19.

[0040] (Control unit 11) The control unit 11 has a CPU and memories such as RAM and ROM. The CPU is a control circuit composed of a multi-core processor and the like that controls each of the above-mentioned units and executes various arithmetic processing according to a program, and each function of the printing machine 10 is realized by the CPU executing the corresponding program. The control unit 11 also functions as an information converter, and executes paper brand determination from a plurality of physical property values ​​(described later) detected by the media sensor 18 using paper brand reference data stored in the memory unit 12. As a preparation process before executing a print job, the physical properties of the paper sent from the paper feed tray on which the paper used in the print job is placed are detected by the media sensor 18, and the paper brand (paper type) is determined from the physical property values. The determined paper type is linked to the paper feed tray and stored. The paper brand reference data is managed by the information processing system 20, and multiple paper brands (for example, several hundred types) are associated with multiple pieces of physical property information. The information converter of the control unit 11 normalizes the physical property values ​​of the target paper based on the maximum / minimum physical property values ​​of the reference data, and estimates the difference between the target paper and the reference paper for each physical property of the result. The information converter then calculates the compatibility rate with each record of the reference data based on the magnitude of the difference. Then, the paper brand with the highest compatibility rate among the multiple records is adopted as the judgment result. The information converter may also be equipped with a trained model, and multiple pieces of physical property information may be input into the trained model to obtain the paper brand as an output. When the paper brand reference data is updated, a copy of it is sent from the information processing system 20 to the printing machine 10, and the content is updated.

[0041] (Storage unit 12) The storage unit 12 is a large-capacity auxiliary storage device that stores various programs including an operating system and various data. For example, a hard disk, a solid state drive, a flash memory, a ROM, etc. are used as the storage. The storage unit 12 stores machine status information. The machine status information includes at least one of (1b) model (S / N), (2b) parts usage history, (3b) printing history, (4b) consumable consumption state, (5b) environmental information, and (6b) printing conditions. (1b) model may be information on the machine S / N (identification number) of the printing machine 10, or may be a model number, model number, or product name. The information processing system 20 can determine the model and its installation location (address) from the machine S / N by referring to a machine list (described later). (2b) parts usage history is the usage history of mechanical parts of the image forming unit. For example, the parts usage history is the number of sheets used (usage time) of a photoconductor drum, a fixing member, etc. (3b) The printing history is the paper type (paper brand, the same below), paper size, printing results for each, and the number of jams per number of printed sheets for each paper type. In addition to the paper type, the printing mode and environmental information may be linked and managed as the printing history. (4b) The consumable consumption status is information on the remaining amount of toner (toner bottle) and the remaining amount of paper in the paper feed cassette (or the number of sheets used since loading). (5b) The environmental information is data on the temperature and humidity values ​​acquired by the environmental sensor 17. (6b) The printing conditions include the paper type, number of printed sheets, printing mode (single-sided / double-sided, monochrome / color), and other printing conditions set in the print job when the printing machine 10 executes or accepts the print job.

[0042] (Image forming unit 13) The image forming unit 13 forms a toner image (unfixed image) on paper by electrophotography. The image forming unit 13 includes a writing unit, a photosensitive drum, a developing unit that contains a two-component developer consisting of toner and carrier, a primary transfer unit, a secondary transfer unit, a fixing unit, and the like. These writing units, photosensitive drums, and developing units correspond to each of the basic colors of Y (yellow), M (magenta), C (cyan), and K (black), and there are a plurality of them. The toner image formed on the photosensitive drum by the developing unit of each color is transferred onto the intermediate transfer belt, and the toner images are superimposed on the intermediate transfer belt, and then transferred to the paper conveyed along the conveying path in the secondary transfer unit. The fixing unit fixes the toner image formed on the paper in the upstream secondary transfer unit by applying heat and pressure to fix the toner image on the paper. Image forming parameters, which are output settings such as output voltage settings to the developing section and transfer section of image forming unit 13, charging electrode or surface potential settings to the photosensitive drum, and temperature settings in the fixing section, are adjusted appropriately depending on the physical properties of the paper, the printing mode, and the temperature and humidity conditions.

[0043] (Operation display section 14) The operation display unit 14 is equipped with a touch panel, numeric keypad, start button, stop button, etc., and is used to display various information and input various instructions. Through the operation display unit 14, the user can set paper information such as the size and type of paper stored in each paper feed tray. The user can also instruct the execution of a print job by operating this operation display unit 14.

[0044] (Paper feed section 15) The paper feed unit 15 has one or more paper feed trays, and feeds the paper stored in the paper feed trays one by one, and sends it out to the conveyance path of the conveyance unit 16. The paper feed tray is also provided with a height sensor such as a rotary encoder that detects the height position of the platform on which the paper is placed and which moves up and down, and a paper presence / absence sensor. These enable the paper feed unit 15 to detect the amount of paper remaining in the paper feed tray, and when there is no paper (no paper).

[0045] (Transport section 16) The transport unit 16 includes a transport path and a paper discharge tray. The transport unit 16 further includes a paper detection sensor (paper presence / absence detection sensor) arranged on the transport path, a plurality of transport rollers, and a drive motor (none of which are shown) that drives the transport rollers. A media sensor 18 is arranged on the transport path upstream of the registration rollers, and the image forming unit 13 is arranged downstream of the registration rollers. In each transport path of the paper feed unit 15 or the transport unit 16, a paper detection sensor detects a transport failure (jam) by reading a signal indicating the presence or absence of paper at a predetermined timing.

[0046] (Environmental Sensor 17) The environmental sensor 17 is disposed inside the device and detects the ambient environment (temperature and humidity) of the printing press 10.

[0047] (Media Sensor 18) The media sensor 18 is disposed on the conveying path in the printer 10 and detects the physical properties of the conveyed paper. The media sensor 18 is composed of a plurality of detection units each having a plurality of different types of sensors, and determines the physical properties of the paper from the output values ​​corresponding to the current, voltage, amount of received light, etc. of each sensor. The media sensor 18 includes, for example, a basis weight detection unit, a paper thickness detection unit, a moisture percentage detection unit, a paper resistance detection unit, a stiffness detection unit, and a surface property detection unit. Each detection unit measures paper physical property information. The basis weight detection unit optically detects the basis weight of the paper. The paper thickness detection unit includes a pair of conveying rollers, at least one of which moves depending on the thickness of the paper passing through the nip of the rollers, and a measurement unit that measures the axis distance of the pair of conveying rollers. The moisture percentage detection unit uses an optical sensor to measure the moisture percentage (a physical property value related to the amount of moisture, also called the moisture content) of the paper conveyed on the conveying path. The paper resistance detection unit detects the electrical resistance of the conveyed paper. The stiffness detector detects the bending stiffness of the leading edge (or trailing edge) of the paper as the free end. The surface property detector is equipped with a housing, a light emitting unit, a collimating lens, and multiple light receiving units (optical sensors), and optically detects the specular reflected light and diffuse reflected light from the paper surface (irradiation surface). This allows the physical properties of the paper's coating layer to be detected.

[0048] (Communications Department 19) The communication unit 19 also serves as an interface for network connection with an external device such as a PC.

[0049] (Information Processing System 20) Next, the information processing system 20 will be described with reference to Fig. 4. The information processing system 20 is a server, and includes a control unit 21, a storage unit 22, and a communication unit 23 that is an interface for connecting to an external device via a network.

[0050] (Control unit 21) The control unit 21 has a CPU and memories such as RAM and ROM. The CPU is a control circuit composed of a multi-core processor or the like that controls each of the above-mentioned units and executes various arithmetic processing according to a program, and each function of the information processing system 20 is exerted by the CPU executing the corresponding program. In addition, the control unit 21 functions as an acquisition unit 211, a notification unit 213, and a reward processing unit 214 by working together with the communication unit 23. In addition, the control unit 21 functions as a determination unit 212, a specification unit 215, and an evaluation unit 216.

[0051] (Acquisition section 211) The acquisition unit 211 acquires work information, machine status information, etc. from each printing press 10 connected to the network. As described above, work information is information on work associated with the production of printed matter in the printing press 10. The acquired work information is registered in a work list (FIG. 6 described below). The machine status information includes the above-mentioned information (1b) to (6b). Among the machine status information, the printing histories of multiple printing presses 10 are aggregated and managed as printing history data (also called a usage record database).

[0052] (Judgment unit 212) The determination unit 212 determines whether a task occurring in conjunction with printing by the printing press falls into any of task categories 1 to 3 based on the content of the task information, and classifies the task. The determination process by the determination unit 212 will be described later. Task category 1 is a specific task that is set in advance among tasks that occur during printing. Task category 2 is a delivery task of distributing the created printed matter to the delivery destination after printing is completed. Task category 3 is a task other than the specific tasks that occurs during printing. Alternatively, task category 3 is maintenance work that occurs other than during printing. Task categories 1 and 2 are tasks that are mainly performed by contract workers 701. Task category 3 is a task performed by employees.

[0053] (Notification Department 213) If the work is category 1 or category 2, the notification unit 213 notifies the contract worker 701 of the work information. If the work is category 1 or category 2, the notification unit 213 extracts contract workers 701 whose response status is waiting and whose response area is the location of the printing machine that is the target of the work (hereinafter also referred to as the work location). Then, the notification unit 213 notifies the extracted contract workers 701 of the work request that includes the work information. Furthermore, if there are multiple contract workers 702 to be notified, the notification unit 213 may select a worker to notify based on the evaluation result of the contract worker 701 by the evaluation unit 216. For example, the notification unit 213 notifies the contract worker 701 who has the highest evaluation by the evaluation unit 216.

[0054] (Reward processing unit 214) The remuneration processing unit 214 performs processing for paying remuneration to the contract worker 701 for carrying out the entrusted work. To calculate the payment amount of remuneration, a remuneration table (FIG. 7 described later) in which remuneration for each work type is set is used.

[0055] In the reward table, if the occurrence probability of an operation is greater than a predetermined threshold value or the occurrence timing (frequency, period) is shorter than a predetermined threshold value according to the identification result of the identification unit 215, the reward is set high. In the opposite case, the reward is set low. Here, the occurrence probability of an operation is inversely related to the operation frequency or operation interval. The operation interval is the interval (number of printed sheets or period) between operations of the same kind of consecutive operations. Conversely, in the reward table, if the occurrence probability of an operation is greater than a predetermined threshold value or the occurrence timing (frequency, period) is shorter than a predetermined threshold value, the reward may be set low.

[0056] Furthermore, the remuneration processing unit 214 may (a) set remuneration for each printing machine 10, (b) set remuneration for each task, or (c) set remuneration for each contract worker 701.

[0057] For example, in the case of (a), the remuneration processing unit 214 determines the installation status of the printing press 10 based on the machine condition information. Then, the remuneration processing unit 214 ranks the printing press 10 according to the installation status based on the relationship between the determined installation status and the occurrence probability of the work. Then, the remuneration processing unit 214 sets a remuneration according to the determined rank. For example, if the installation status is in a stable temperature and humidity environment, it is classified into a high rank and the remuneration is also set high.

[0058] Furthermore, with regard to (b), if the occurrence probability of a printing machine increases above a predetermined threshold after the contract worker 701 performs work on the printing machine 10, the compensation processing unit 214 sets a lower compensation to the contract worker 701 for this work. Conversely, if the occurrence probability falls below the predetermined threshold, the compensation processing unit 214 sets a higher compensation to the contract worker 701 for this work. The predetermined threshold here is an average threshold (occurrence probability) for multiple printing machines 10, determined based on the printing history of the multiple printing machines 10 aggregated with the machine status information.

[0059] As for (c), the compensation processing unit 214 changes the compensation based on the evaluation result of the contract worker 701 by the evaluation unit 216 described below. For a contract worker 701 with a high evaluation, the compensation processing unit 214 increases the standard compensation unit price for each task (by a fixed amount or a fixed rate) according to the evaluation rank. On the other hand, for a contract worker 701 with a low evaluation, the compensation processing unit 214 decreases the standard compensation unit price for each task (by a fixed amount or a fixed rate) according to the evaluation rank.

[0060] (Specific Section 215) The identifying unit 215 functions as a first to a third identifying unit. The identifying unit 215 identifies the occurrence probability of a specific task based on the machine condition information.

[0061] For example, the identification unit 215 functioning as the first identification unit acquires the model, paper type of the print job, and environmental information from the machine status information when the print job is executed.The identification unit 215 then refers to the print history data and identifies the average jam occurrence rate in multiple printing machines 10 for the model, paper type, and environmental information.

[0062] Furthermore, the identification unit 215 functioning as a second identification unit references the machine status information and generates work information. Specifically, the identification unit 215 generates work events that will occur in the future and identifies the timing of occurrence. For example, the identification unit 215 identifies the timing of paper replenishment and toner replenishment.

[0063] Furthermore, the identifying unit 215 functioning as a third identifying unit references the machine status information and generates work information. Specifically, when a distribution task occurs as a task accompanying the production of a printed matter in the printing press, the identifying unit 215 identifies (estimates) the timing of completion of the production of a printed matter of a print job that will occur in the future. For example, if the number of prints and post-processing such as binding described in the print settings of the print job are set, the identifying unit 215 identifies the final production completion timing (occurrence time) taking into account the post-processing.

[0064] (Evaluation section 216) The evaluation unit 216 evaluates the contract worker 701 based on the printing continuation state of the printing machine after the contract worker 701 works on the printing machine 10 for the work of the work category 1. For example, the evaluation unit 216 increases the evaluation of the contract worker 701 if the printing continuation state of the printing machine after the contract worker 701 works is longer than a predetermined threshold for the work of the work category 1. On the other hand, the evaluation unit 216 decreases the evaluation of the contract worker 701 if the printing continuation state of the printing machine after the contract worker 701 works is shorter than a predetermined threshold. Here, the printing continuation state is the period (number of prints) from the occurrence timing of the previous work to the occurrence timing of the next work between the same works. Depending on the ratio of this evaluation, the printing continuation state, to the predetermined threshold, the evaluation unit 216 may evaluate in multiple ranks. Here, the predetermined threshold is an average threshold (occurrence probability) for multiple printing machines 10 determined based on the machine status information and the printing history.

[0065] (Storage unit 22) The storage unit 22 is a large-capacity auxiliary storage device that stores various programs including an operating system and various data. The storage unit 22 also stores various databases. The storage unit 22 stores a worker list, a task list, a reward table, a machine list, print history data, and the like.

[0066] (Worker list) FIG. 5 is an example of a worker list stored in the storage unit 22. The worker list includes worker ID, name, type, possessed skills, corresponding area, notification address, remuneration payment account, and corresponding status. The type is a classification of the worker, and the contract worker 1 is a worker who has a contract to perform a specific task, and the contract worker 2 is a worker who has a contract to perform delivery work. The employee is an employee of the seller who sells the printing machine, or an employee of the owner who owns or manages the printing machine. The contract workers 1 and 2 correspond to the contract worker 701. The employee corresponds to the employee 601. The possessed skills are the contents of the contracted task. The corresponding area is area information in which the worker can handle. The area is, for example, a division of a ward, city, town, or village. The contract workers 1 and 2 may register the corresponding area at the time of contract. The corresponding area may also be dynamically changed from the current geographical location of the worker. For example, the current location can be acquired by the GPS function or network function (geographical information of an access point) of the terminal device 50 or the like owned by the worker (contract worker 701, employee 601). The notification address is the network address (IP address, MAC address) or e-mail address of the contract worker 701 or the like set when the application is introduced. The remuneration payment account is the account information of the contract worker 701 or the like applied at the time of the contract. The response status includes waiting, outside business hours, and responding. Waiting is a state in which the application running on the terminal device 50 is running and the terminal device 50 is waiting for a request for work from the information processing system 20. Outside business hours is a state in which the application is inactive or the terminal device 50 is taking a break and is not waiting for work. Responding is a state in which the contract worker 701 or the like is in a state in which the contract worker 701 or the like is in a state in which the contract worker 701 or the like is not waiting for work after being requested to perform one or more tasks by the information processing system 20 until the tasks are completed.

[0067] (Work List) Fig. 6 is an example of a work list stored in the storage unit 22. The work list is newly generated and registered by the process shown in Fig. 8, which will be described later.

[0068] The work list includes the work ID, machine ID (machine S / N), installation location, work category, work type, occurrence time, shipping destination, and response status. Information on the installation location is linked to the machine ID and is also stored in the machine list. Work types x1 to x3 are any of the specific work in work category 1, work type d1 is delivery work in work category 2, and work type m1 is work such as regular maintenance, troubleshooting, and part replacement performed by employees in work category 3. The shipping destination (address, delivery company name) is described in the print settings of the print job when the work type is delivery (work d1). The response status is "not assigned" when a new work list is generated, "assigned (in progress)" when a request is made to any worker, and "completed" when the work is completed.

[0069] (Reward table) 7 is an example of a reward list stored in the storage unit 22. The reward list is set for each type of work.

[0070] (machine list, printing history data) As described above, the machine list includes the machine ID (machine S / N), model, installation location, parts usage history, consumable consumption status information, etc. The print history data includes the machine S / N, paper type (paper brand, paper physical property information such as basis weight), number of printed sheets, print mode, number of jams, and environmental information, which are collected each time a print job is executed by each printing press 10. As described above, the identification unit 215 functioning as the first identification unit refers to this print history data to identify the average jam occurrence rate for only a below, or for a combination of at least one of b and c. (a) Paper type, (b) environmental information; (c) Print mode.

[0071] (Work information generation process) FIG. 8 is a flowchart showing the process of obtaining and generating work information carried out by the information processing system 20. As shown in FIG.

[0072] (Step S11) The printing machine 10 receives a print job from the terminal device 40 etc. The print settings of the print job include the number of sheets to be printed, the paper type, post-processing conditions, whether or not to deliver the job, and, if delivery is required, delivery destination information.

[0073] (Step S12) The printing press 10 transmits machine status information to the information processing system 20. The machine status information includes the above-mentioned information (1b) to (6b).

[0074] (Step S13) The printing press 10 begins executing the print job.

[0075] (Step S14) If the machine stops during execution of the print job (YES), the control unit 11 of the printing press 10 advances the process to step S15. On the other hand, if the print job is completed without any problems (NO), the process ends (END).

[0076] (Step S15) The control unit 11 of the printing machine 10 transmits the work information to the information processing system 20. For example, when a paper transport jam occurs, information on jam clearance is transmitted as the work information.

[0077] (Step S20) The right column in FIG. 8 indicates the processing performed on the information processing system 20 side. In step S20, the acquisition unit 211 of the information processing system 20 acquires machine status information from each printing machine 10, and the identification unit 215 identifies the occurrence of work and the timing of the occurrence of the work in each printing machine 10. The identification unit 215 identifies the occurrence of paper replenishment, toner replenishment, etc., and the timing of the occurrence. In the case of paper replenishment, the identification unit 215 identifies the timing of paper replenishment from machine status information such as the remaining amount of paper in the current paper feed tray, the model, the paper type, and the print mode. In the case of delivery work, the identification unit 215 identifies the occurrence of delivery work based on the print settings of the print job, and the timing of completion of creation of the printed matter from machine status information such as the model, the paper type, and the print mode.

[0078] (Step S21) The acquisition unit 211 of the information processing system 20 acquires, through the process of step S15, the work information sent from the printing press 10. The acquisition unit 211 also acquires work information identified (to be generated in the future) in step S20.

[0079] (Step S22) The control unit 21 of the information processing system 20 registers the work acquired in step S21 in the work list. In the example of the work list shown in FIG. 6, the timing (estimate) of the work occurrence is shown as the occurrence time. In some cases, work information for one work is acquired twice by the processes of steps S20 and S15, but in such cases, no duplicate registration is made. For example, for one paper supply work (same printing press and paper feed tray), work information is generated in estimate in step S20 before the actual occurrence, and then work information is generated at the actual time in step S15. In this case, the control unit 21 does not register the same work created a second time for the same printing press 10. With this, the process shown in FIG. 8 ends, and the process shown in FIG. 9 is executed.

[0080] (Step S23) Fig. 9 is a flowchart showing the processing of work requests and remuneration by the information processing system 20. Fig. 9 shows the processing on the information processing system 20 side executed following Fig. 8. Every time new work information is acquired (step S15) or generated (step S20), the processing shown in Fig. 9 is executed.

[0081] The control unit 21 of the information processing system 20 determines whether the type of task to be determined, i.e., the task newly registered in the task list, is a task that occurs during printing. If the task associated with the production of printed matter is a task that occurs during printing (YES), the control unit 21 proceeds to step S24. On the other hand, if the task occurs outside of printing (NO), the control unit 21 proceeds to step S26.

[0082] (Step S24) The determination unit 212 determines whether the type of work is a specific work. A specific work is a work that has been contracted with the contract worker 701 in advance and that can be requested of the contract worker 701. If the work in question is a specific work (YES), the determination unit 212 proceeds to step S25. On the other hand, if the work in question is not a specific work (NO), the determination unit 212 proceeds to step S28.

[0083] (Step S25) The determination unit 212 classifies the target task into task category 1.

[0084] (Step S26) The determination unit 212 determines whether the target work is a delivery work. If the target work is a delivery work (YES), the determination unit 212 proceeds to step S27. On the other hand, if the target work is not a delivery work (NO), the determination unit 212 proceeds to step S28.

[0085] (Step S27) The determination unit 212 classifies the target task into task category 2.

[0086] (Step S28) The determination unit 212 classifies the target task into task category 3 for employees.

[0087] (Step S29) The control unit 21 notifies the employee of the execution of the work classified as work category 3. For example, the notification unit 213 of the control unit 21 transmits the notification to the terminal device 40 used by the employee 601.

[0088] (Step S31) The control unit 21 executes a process for notifying the contract worker 701 of a work request. Details of this process will be described later with reference to FIG.

[0089] (Step S32) The remuneration processing unit 214 of the control unit 21 executes processing for paying remuneration to the contract worker 701. Details of this processing will be described later with reference to FIG.

[0090] (S31: Work request notification processing) Fig. 10 is a subroutine flowchart showing the work request notification process in step S31 in Fig. 9. In Fig. 10, the left column shows the process of step S31 executed by the information processing system 20, and the right column shows the process executed by the worker's terminal device 50. Fig. 10 shows the process for one terminal device 50, but in reality, there are cases where the process is executed for the terminal devices 50 of multiple contract workers 701.

[0091] (Step S301) Here, the control unit 21 selects, as candidates, one or more contract workers 701 in the worker list (see FIG. 5) who meet the following three conditions (1c) to (3c). (1c) The type of work can be handled with the skills possessed. (2c) The response status is "pending." (3c) The service area of ​​the contract worker 701 includes the location of the printing press 10 on which the target work is to be performed.

[0092] (Step S302) The notification unit 213 notifies one or more candidates (contract workers 701) of the inquiry regarding the work request.

[0093] (Steps S401 and S402) The terminal device 50 of the contract worker 701 receives the work request proposal in accordance with the processing of step S32. FIG. 11 is an example of an operation screen displayed on the terminal device 50. The operation screen d501 is a screen for proposing a work request, and the operation screen d501 displays work information 551, remuneration information 552, a map area 553, an accept button 554, and a send-off button 555. The work information 551 indicates the type of work, the (expected) time of occurrence (timing of occurrence), and the work location as work information. The remuneration information 552 indicates the remuneration unit price when the work is performed. The map area 553 displays a map. FIG. 12 shows an example of the map displayed in the map area 553. In FIG. 12, a map of the corresponding area is displayed. The user can zoom in or zoom in on the map by pinching in or out on the screen (touch panel) of the terminal device 50. Moreover, by selecting a printing company on the map, a method for entering the printing company's building and the locations of the printing presses within the building may be displayed.

[0094] FIG. 12 is a display example of the map area 553 when the contract worker 701 is person A (see FIG. 5). Person A's skills are x1 and x3, and work x1 at printing company A and work x3 at printing company B that can be handled with the skills are displayed on the screen in a selectable manner. On the other hand, work x2 and work m1 that cannot be handled with Person A's skills are displayed in a grayed-out state so that they cannot be selected. Person A selects either work x1 or x3 presented and then presses the acceptance button 554, and a response that he / she wishes to accept the work is sent from the terminal device 50 to the information processing system 20. On the other hand, Person A refers to the work information and remuneration information, and if the conditions are not met and he / she wishes to pass on the work, he / she can press the pass on button 555 to decline the work.

[0095] FIG. 13 is an example of the display of the map area 553 when the contract worker 701 is person B (see FIG. 5). Person B's skills are x2, and work x2 at printing company A that can be handled with that skill is displayed on the screen in a selectable manner. On the other hand, work x1, x3, and work m1 that cannot be handled with Person B's skills are displayed in a grayed-out state so that they cannot be selected. Person B selects the presented work x2 and then presses the acceptance button 554, and a response that he / she wishes to accept the work is sent from the terminal device 50 to the information processing system 20. On the other hand, Person B refers to the work information and remuneration information, and if the conditions do not suit him / her and he / she wishes to pass on the work, he / she can press the pass on button 555 to decline the work.

[0096] Fig. 14 is a display example of the map area 553 when the contract worker 701 is Mr. C (see Fig. 5). Mr. C's skill is d1, and work d1 (delivery work) at printing company B that can be handled with that skill is displayed on the screen in a selectable manner. On the other hand, work x1 to x3 and work m1 that cannot be handled with Mr. C's skill are displayed in a grayed-out state so that they cannot be selected. Similarly, Mr. C can accept or decline the work by pressing either the accept button 554 or the pass on button 555.

[0097] 15 is a display example of the map area 553 when the employee 601 is Mr. D (see FIG. 5). Mr. D's possessed skill is m1, and a task m1 of printing company C that can be handled with that skill is displayed on the screen. Mr. D (employee 601) handles task m1 by receiving an instruction to handle task m1.

[0098] (Step S303) The notification unit 213 of the information processing system 20 receives responses from one or more contract workers 701 .

[0099] (Step S304) If there is an applicant (YES), the control unit 21 advances the process to step S305, and if there is no applicant (NO), the control unit 21 returns to FIG. 9 and ends the process (END).

[0100] (Step S305) If there is an applicant for acceptance, the control unit 21 formally requests that applicant to carry out the work. If acceptance requests are received from multiple contract workers 701 within a predetermined period (for example, within 10 minutes or tens of minutes from the request), the control unit 21 may process it in one of the following ways. (a) Allocate to the first person willing to accept (first come, first served). (b) Random allocation (lottery). (c) Assign to the person closest to the work location (distance dependent). (d) Preferential allocation is given to the person with the highest evaluation by the evaluation unit 216 (evaluation dependent).

[0101] (Step S403) The contract worker 701 receives the formal request. This finalizes the request to perform the target work. The operation screen d502 in FIG. 11 is an example of a screen displayed when making a formal request. Note that when the work is entrusted to the contract worker 701 through this formal request, a one-time electronic key may be issued. This electronic key is used when entering the building at the work site and / or when operating the target image forming apparatus.

[0102] (Steps S404 and S405) Thereafter, the contract worker 701 goes to the work site and performs the work. When the contract worker 701 has finished the work, the contract worker 701 notifies the completion of the work through the terminal device 50.

[0103] (S32: Reward payment processing) FIG. 16 is a subroutine flowchart showing the reward payment process in step S32 of FIG. 9 for work in task category 1 (specific work).

[0104] (Step S501) The information processing system 20 determines whether the target task is completed. The control unit 21 may determine the completion here by any one of the following (1d) to (3d). (1d) Receive a notification of completion of the operation from the printing press 10. For example, if the operation is a jam clearance, the jam is cleared, the printing press 10 recovers, and the print job resumes, whereby a notification of completion of the operation is received from the printing press 10 for the target operation. (2d) The information processing system 20 receives the report from the contract worker 701 in step S405 of FIG. (3d) When both 1d and 2d above are satisfied.

[0105] By determining that the target task is completed, the control unit 21 rewrites the status of the task in the task list to completed.

[0106] (Steps S502 and S503) The compensation processing unit 214 refers to the compensation table (see FIG. 7) and determines the compensation amount according to the type of work. The compensation processing unit 214 then adds the compensation amount to the compensation list. The compensation list is the compensation amount pooled for each contract worker 701. The compensation processing unit 214 transfers the accumulated compensation amount to the account of the contract worker 701 at predetermined intervals (weekly, monthly, etc.).

[0107] In this manner, in this embodiment, the task information is used to determine whether the target task is a specific task that occurs during printing. If it is determined to be a specific task, a request to perform the specific task is sent to a worker (contract worker) who has been contracted in advance to perform the specific task and who is different from an employee of the seller who sells the printing machine and an employee of the owner who owns or manages the printing machine. This makes it possible to outsource tasks to people other than employees who have been secured in advance in printing operations.

[0108] (Modification) The remuneration payment process in the modified example will be described below with reference to Fig. 17 to Fig. 19. Fig. 17 is a subroutine flowchart showing the remuneration payment process for task category 1 in step S32 in Fig. 9 in the modified example. Fig. 18 is a table for setting a task coefficient α1 according to task results. Fig. 19 is a table for setting a task coefficient α2 according to the task frequency of the printing press.

[0109] (Step S511) The information processing system 20 determines whether the target task is completed. The process here is the same as that in step S501 in FIG.

[0110] (Step S512) The remuneration processing unit 214 refers to a remuneration table (eg, FIG. 7) and obtains a standard remuneration amount Cs according to the type of work.

[0111] (Step S513) The remuneration processing unit 214 identifies the normal operation frequency Pb from the machine status information. Here, the normal operation frequency Pb is the same as the above-mentioned "predetermined threshold value" and is the average occurrence probability for the multiple printing presses 10, determined based on the machine status information and the printing history of the multiple printing presses 10 aggregated. The operation frequency is the interval (number of printed sheets or period) between consecutive operations of the same type, and is inversely related to the occurrence probability.

[0112] (Step S514) The reward processing unit 214 acquires the actual task frequency Pm of the target task, that is, the period from when the target task is performed until the next task.

[0113] (Step S515) The reward processing unit 214 sets the work coefficient α1 from Pm and Pb. This setting is performed using the table in FIG. 18. For example, when the target work is work x1, the work coefficient α1 is set in the range of 0.6 to 1.2 according to the value of Pm / Pb. The higher Pm / Pb is, that is, the larger Pm is, the larger the work coefficient α1 becomes, and the higher the reward becomes. By performing work carefully and correctly, the work frequency Pm increases, so the contract worker 701 can be motivated to perform work carefully and correctly.

[0114] (Step S516) The remuneration processing unit 214 identifies a machine-specific task frequency Pn from the machine status information. For example, if the installation condition determined from the machine status information is poor, the task frequency Pn becomes smaller (the occurrence probability becomes higher).

[0115] (Step S517) The remuneration processing unit 214 sets the work coefficient α2 from Pn and Pb. This setting is performed using the table in FIG. 19. For example, when the machine on which the target work is performed is the printing press 1 (m001), the remuneration processing unit 214 sets the work coefficient α2 in the range of 0.6 to 1.2 according to the value of Pn / Pb. The higher Pn / Pb is, that is, the smaller Pn is, the smaller the work coefficient α2 is, and the higher the remuneration is. That is, the printing company 900 that manages or owns the printing press 10 (printing press 1 (m001)) will pay a high remuneration. The printing company 900 can increase the work frequency Pn by improving the installation conditions, thereby reducing the cost associated with the payment of the remuneration. This allows the printing company 900 to obtain an incentive to improve the installation conditions.

[0116] (Step S518) The remuneration processing unit 214 determines the remuneration amount rw (=Cs×α1×α2) by multiplying Cs, α1, and α2 obtained in steps S512, S515, and S517.

[0117] (Step S519) The remuneration processing unit 214 adds the remuneration amount rw determined in step S518 to the remuneration list. The remuneration processing unit 214 transfers the remuneration amount accumulated in the remuneration list up to that point to the account of the contract worker 701 at predetermined intervals (every week, every month, etc.).

[0118] In this manner, in the modified example, when the occurrence probability (work frequency, work interval) of the printing press increases above a predetermined threshold after the worker performs work on the printing press, the information processing system 20 sets the reward to the worker low. Conversely, when the occurrence probability (α1) falls below the predetermined threshold, the information processing system 20 sets the reward to the worker high. In the modified example, the information processing system 20 sets the reward high when the occurrence probability (α2) of the printing press is higher than a predetermined threshold, based on the installation status of the printing press determined based on the acquired machine condition information. Conversely, when the occurrence probability is lower than the predetermined threshold, the information processing system 20 sets the reward low.

[0119] By doing so, the same effect as in the first embodiment can be obtained. In addition, since the amount of remuneration is affected, the contract worker 701 is motivated to perform better work. In addition, since the printing company 900 that manages the printing machine 10 is motivated to prepare the installation conditions better, since it leads to cost reduction. Regarding the increase or decrease in the remuneration depending on the occurrence probability (α1) due to the quality of the work of the contract worker 701 or the occurrence probability (α2) depending on the installation conditions of the printing machine, it is possible to arrange in advance so that the contract worker 701 can select whether or not to apply at least one of them. If the contract worker 701 does not want to apply it, the payment amount is fixed. In other words, it is determined at the time of requesting the work.

[0120] The above-described configuration of the information processing system 20 is a main configuration for explaining the features of the above embodiment, but is not limited to the above configuration and may be modified in various ways within the scope of the claims. Also, the configuration of a general information processing device is not excluded.

[0121] In addition, the means and methods for performing various processes in the information processing system 20 according to the above-described embodiment can be realized by either a dedicated hardware circuit or a programmed computer. The above-mentioned program may be provided by a computer-readable recording medium such as a USB memory or a DVD (Digital Versatile Disc)-ROM, or may be provided online via a network such as the Internet. In this case, the program recorded in the computer-readable recording medium is usually transferred to and stored in a storage unit such as a hard disk. In addition, the above-mentioned program may be provided as a standalone application software, or may be incorporated into the software of the device as one of its functions. [Explanation of symbols]

[0122] 10 Printing machine 20 Information Processing Systems 21 Control section 211 Acquisition Department 212 Judgment section 213 Notification Department 214 Reward Processing Unit 215 Specific section 216 Evaluation Department 22 Memory section 23 Communications Department 40, 50 Terminal equipment 601 employees 701 Contract Workers 900 Printing companies

Claims

1. an acquisition unit that acquires work information related to work involved in producing a printed matter in a printing press; a notification unit that, when it is determined from the work information that the work is a specific work that occurs during printing, notifies a worker with whom a contract has been made to perform the specific work, the worker being different from an employee of the seller who sells the printing machine and an employee of the owner who owns or manages the printing machine, of a request to perform the specific work; An information processing system comprising:

2. A remuneration processing unit that performs a payment process for the worker to receive a remuneration for performing the specific work, 2. The information processing system according to claim 1, wherein a remuneration to be paid to a worker is set for each type of the specific work.

3. the acquiring unit acquires, as the machine status information of the printing press, at least one of a model of the printing press that executes printing, history information of the printing press, consumption status information of consumables of the printing press, printing conditions of a print job, and environmental information around the printing press; The information processing system according to claim 2 , further comprising a first identification unit that identifies an occurrence probability or occurrence timing of the specific task based on the acquired machine condition information.

4. The information processing system according to claim 3 , wherein the reward processing unit changes the reward depending on the identification result of the first identification unit.

5. The reward processing unit: When the occurrence probability is greater than a predetermined threshold value, or when the period until the occurrence timing is shorter than a predetermined threshold value, the reward is set low; The information processing system according to claim 4 , wherein the reward is set high when the occurrence probability is smaller than a predetermined threshold or when a period until the occurrence timing is longer than a predetermined threshold.

6. The reward processing unit: When the occurrence probability is greater than a predetermined threshold value, or when the period until the occurrence timing is shorter than a predetermined threshold value, the reward is set high; The information processing system according to claim 4 , wherein the reward is set low when the occurrence probability is smaller than a predetermined threshold or when a period until the occurrence timing is longer than a predetermined threshold.

7. the acquiring unit acquires, as the machine status information of the printing press, at least one of a model of the printing press that executes printing, history information of the printing press, consumption status information of consumables of the printing press, printing conditions of a print job, and environmental information around the printing press; A second identification unit is configured to estimate the occurrence of the specific task and a timing of the occurrence of the task based on the acquired machine state information, 3 . The information processing system according to claim 1 , wherein when the notification unit notifies the worker, the occurrence timing identified by the second identification unit is associated with work place information and notified to the worker. 4 .

8. When the occurrence probability of the specific task of the printing press increases above a predetermined threshold value after the worker performs the task on the printing press, or when the period until the occurrence timing becomes shorter than a predetermined threshold value, the reward for the worker is set low; 5. The information processing system according to claim 4, wherein the reward for the worker is set higher when, after the worker has performed work on the printing press, the occurrence probability of the specific work on the printing press falls below a predetermined threshold value, or when the period until the occurrence timing becomes longer than a predetermined threshold value.

9. According to the installation status of the printing press determined based on the acquired machine status information, When the occurrence probability of the specific work of the printing press is higher than a predetermined threshold value, or when the period until the occurrence timing is shorter than a predetermined threshold value, the remuneration for the work on the printing press is set high; The information processing system of claim 4, wherein the reward for work on the printing press is set low when the occurrence probability of the specific work on the printing press is lower than a predetermined threshold value or when the period until the occurrence timing is longer than a predetermined threshold value.

10. 3. The information processing system according to claim 2, further comprising an evaluation unit that evaluates the worker based on a printing continuation state of the printing press after the worker has performed an operation on the printing press.

11. The information processing system according to claim 10 , wherein the remuneration processing unit changes the remuneration paid to the worker based on the evaluation result of the evaluation unit.

12. The information processing system according to claim 10 , wherein the notification unit selects the worker to be notified based on an evaluation result by the evaluation unit.

13. 3. The information processing system according to claim 1, wherein the specific work includes at least one of a refill of consumables for the printing machine and a recovery from a paper transport jam.

14. The information processing system according to claim 1 or claim 2, wherein the notification unit notifies an employee of the seller who sells the printing machine or an employee of the owner who owns the printing machine when the notification unit determines from the work information that the work is work that occurs during printing and is not included in the specific work.

15. When it is determined that the work is a delivery work based on the work information, The information processing system according to claim 1 , wherein the notification unit notifies a worker who has a contract to perform a delivery task of the delivery request.

16. the acquiring unit acquires, as the machine status information of the printing press, at least one of a model of the printing press that executes printing, history information of the printing press, consumption status information of consumables of the printing press, printing conditions of a print job, and environmental information around the printing press; and a third determination unit that determines a timing at which the printing of the printed matter is completed based on the acquired machine status information. The information processing system according to claim 15 , wherein the notification unit issues the delivery request based on the creation completion timing identified by the third identification unit.

17. A step (a) of acquiring work information related to work involved in producing a printed matter in a printing press; a step (b) of notifying a worker who has been contracted in advance to perform the specific work, when it is determined from the work information that the work is a specific work that occurs during printing, the worker being different from an employee of the seller who sells the printing machine and an employee of the owner who owns or manages the printing machine, of a request to perform the specific work; An information processing method for performing a process including the steps of:

18. A step (a) of acquiring work information related to work involved in producing a printed matter in a printing press; a step (b) of notifying a worker who has been contracted in advance to perform the specific work, when it is determined from the work information that the work is a specific work that occurs during printing, the worker being different from an employee of the seller who sells the printing machine and an employee of the owner who owns or manages the printing machine, of a request to perform the specific work; A control program for causing a computer to execute a process including the above.

Images