Information processing system and information processing method

Abstract

To provide an information processing system capable of properly providing experience discourse to users.SOLUTION: An information processing system 1 includes: an experience discourse acquisition unit 111 that acquires an experience discourse of a user U1; an assignment unit 112 that assigns, to the experience discourse acquired by the experience discourse acquisition unit 111, the results of the diagnosis of the characteristics of a user U1 as a label; an accumulation unit 13 that accumulates the experience discourse to which the label is assigned by the assignment unit 112; a label acquisition unit 113 that acquires specific labels; and an output unit 114 that extracts the experience discourse assigned to the label acquired by the label acquisition unit 113 from the accumulation unit 13 and outputs the same.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to an information processing system and an information processing method.

Background Art

[0002] Patent Document 1 discloses a storage system that diagnoses at least one of an attachment type of a user who inputs child-rearing information and a child to be the subject of child-rearing, and stores child-rearing information according to the attachment type.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] It is desired to appropriately provide information regarding what a user has experienced, such as child-rearing information, that is, a testimonial, to other users.

[0005] An object of the present invention is to provide an information processing system and an information processing method that can appropriately provide testimonials to users.

Means for Solving the Problems

[0006] An information processing system according to an aspect of the present invention includes: a testimonial acquisition unit that acquires a testimonial of a first user; an assignment unit that assigns, as a label, a result of diagnosing the characteristics of the first user to the testimonial acquired by the testimonial acquisition unit; a storage unit that stores the testimonial to which the label has been assigned by the assignment unit; a label acquisition unit that acquires a specific label; and an output unit that extracts and outputs, from the storage unit, the testimonial to which the label acquired by the label acquisition unit has been assigned.

[0007] An information processing method according to an aspect of the present invention includes: a step of acquiring a testimony of a first user; a step of attaching, as a label, a result of diagnosing the characteristics of the first user to the acquired testimony; a step of accumulating the testimony to which the label is attached; a step of acquiring a specific label; and a step of extracting and outputting the testimony to which the acquired label is attached from the accumulation unit.

[0008] In addition, an aspect of the present invention can be realized as a program for causing a computer to execute the above information processing method. Further, an aspect of the present invention can also be realized as a computer-readable non-transitory recording medium storing the program.

Effect of the Invention

[0009] According to the information processing system and the like according to the present invention, testimonials can be appropriately provided to users.

Brief Description of the Drawings

[0010]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Figure 6

Figure 7

Figure 8

Figure 9

Embodiment for Carrying Out the Invention

[0011] Hereinafter, the information processing system and the information processing method according to the embodiment of the present invention will be described in detail with reference to the drawings. Note that each of the embodiments described below shows a specific example of the present invention. Therefore, the numerical values, shapes, materials, components, arrangements and connection forms of the components, steps, order of steps, etc. shown in the following embodiments are merely examples and are not intended to limit the present invention. Thus, among the components in the following embodiments, the components not described in the independent claims are described as optional components.

[0012] Also, each figure is a schematic diagram and is not necessarily drawn precisely. Also, in each figure, substantially the same configuration is denoted by the same reference numeral, and overlapping explanations are omitted or simplified.

[0013] Also, in this specification, ordinal numbers such as "first" and "second" do not mean the number or order of components unless otherwise specified, and are used for the purpose of avoiding confusion and distinguishing between components of the same type.

[0014] (Embodiment) [Overview] First, the overview of the information processing system according to the embodiment will be described with reference to FIGS. 1 to 4. FIG. 1 is a block diagram showing the configuration of the information processing system 1 according to the present embodiment. FIG. 2 is a diagram showing an example of testimonials stored in the storage unit 13 of the information processing system 1 according to the present embodiment. FIG. 3 is a diagram showing an example of elements of testimonials. FIG. 4 is a diagram showing an example of user characteristics.

[0015] As shown in FIG. 1, the information processing system 1 includes an information processing apparatus 10, an information terminal 20, and an information terminal 30. The information processing apparatus 10 is connected to the information terminals 20 and 30 via a communication network such as the Internet.

[0016] The information processing system 1 according to the present embodiment is a system that accumulates testimonials of a plurality of users and provides the accumulated testimonials to the plurality of users. Specifically, the information processing apparatus 10 acquires the testimonials of the user U1 from the information terminal 20, attaches a label to the acquired testimonials, and accumulates them. The label is information including the result of diagnosing the characteristics of the user U1. As shown in FIG. 2, a plurality of testimonials are stored in the storage unit 13 of the information processing apparatus 10. Further, the information processing apparatus 10 outputs the testimonials extracted based on a specific label to the information terminal 30. The specific label is a label designated by the user U2. Alternatively, the specific label may be information including the result of diagnosing the characteristics of the user U2. The information terminal 30 presents the testimonials output from the information processing apparatus 10 to the user U2.

[0017] The user U1 is an example of a first user and is a person (contributor) who posts testimonials. The user U1 posts a testimonial by operating the information terminal 20 and inputting information related to the experience. The user U2 is an example of a second user different from the first user and is a person (viewer) who views the posted testimonials. The user U2 views the testimonials presented (for example, displayed) on the information terminal 30 by operating the information terminal 30.

[0018] Note that the user U1 can not only post testimonials but also view the testimonials posted by himself / herself and the testimonials posted by other users. Also, the user U2 can post testimonials. That is, the users of the information processing system 1 are both contributors and viewers. Hereinafter, the contributor will be referred to as "user U1" and the viewer will be referred to as "user U2".

[0019] In this embodiment, users U1 and U2 are each a caregiver for a child. Caregivers include mothers, fathers, grandparents, older siblings, babysitters and other users, nursery teachers, etc. There is no requirement for a blood relationship between users U1 and U2 and the child. Also, there is no requirement for users U1 and U2 to have a marriage history, and they may be either unmarried or married. Further, user U2 who views the testimonials may not have a child.

[0020] The testimonials are information indicating the experiences implemented by user U1. In this embodiment, the testimonials are testimonials related to childcare implemented by user U1. The child (target child) for childcare may be an infant or a school-age child. Childcare, which is an example of an experience, is an action related to the care and upbringing of a child, and includes various actions such as assisting with daily life such as meals and physical condition management, and learning activities.

[0021] The testimonials include a plurality of elements. For example, the testimonials include nine elements corresponding to the so-called 5W2H and information related to results and satisfaction. Specifically, as shown in FIG. 3, the testimonials include the person of the experience (Who), the content of the experience (What), the method of the experience (How), the start time and end time of the experience (When), the location of the experience (Where), the cost of the experience (How Much), the reason for the experience (Why), the result of the experience (Result), and the satisfaction of the experience (Satisfaction) as elements I to IX. By including a plurality of elements in the testimonials, not only the specific content of the experience but also the unique methods, circumstances, and results of "that person" can be included as testimonials. Note that the testimonials do not necessarily need to include all nine elements I to IX, and may include at least one of elements I to IX.

[0022] The person of the experience (Who) is information representing user U1 who implemented the experience and submitted the testimonials related to that experience. Information related to the person is represented by one or more labels assigned to the testimonials.

[0023] The content of the experience (What) is information representing the specific content of the experience carried out by user U1. For example, the content of the experience is the content of the extracurricular activities the user U1 arranged for the child, the content of the meals the user U1 provided for the child, etc.

[0024] The method of the experience (How) is information representing the method of the experience carried out by user U1. For example, the method of the experience is the method of determining and sending the child to extracurricular activities, the method of cooking meals, etc.

[0025] The start time and end time of the experience (When) are information representing the time when user U1 started the experience and the time when the experience ended. If the experience is ongoing, the end time may not be included.

[0026] The location of the experience (Where) is information representing the location where user U1 carried out the experience. For example, the location of the experience is the location where the child's extracurricular activities were carried out, the location where meals were taken, etc.

[0027] The cost of the experience (How Much) is information representing the cost required for user U1 to carry out the experience. For example, the cost of the experience is the monthly tuition for extracurricular activities, food expenses, etc.

[0028] The reason for the experience (Why) is information representing the reason why user U1 carried out the experience. For example, the reason for the experience is the reason for wanting the child to do extracurricular activities, the reason for determining the content of the meals, etc.

[0029] The result of the experience (Result) is information representing the result of the experience carried out by user U1. For example, the result of the experience is the result of arranging extracurricular activities for the child, whether the child was happy or not interested, or the result of feeding the child the food the child dislikes, whether the child overcame the likes and dislikes or not, etc.

[0030] The satisfaction of the experience (Satisfaction) is information representing the degree to which user U1 is satisfied with the experience carried out. The satisfaction of the experience may be represented, for example, by a binary value indicating whether user U1 is satisfied or not, or by a score on a 10-point scale, etc.

[0031] As shown in FIG. 2, one or more labels are assigned to the testimonials stored in the storage unit 13. The one or more labels include the results of diagnosing the characteristics of the user U1 who submitted the testimonials. The label can be used as information representing the person (Who), which is one of the elements of the testimonials.

[0032] Further, the one or more labels may be a plurality of labels including the results of diagnosing the characteristics of the user U1 and the results of diagnosing the characteristics of the child, parent, or partner of the user U1. Here, the child of the user U1 is the child (target child) to be raised, but may be a child other than the target child (for example, a sibling of the target child). Also, the partner of the user U1 may be, for example, a spouse, but may be a person without a marital relationship.

[0033] The characteristics of the user U1 include at least one of, for example, the demographic data of the user U1, family environment, lifestyle, personality (values), and behavioral characteristics. The same applies to the characteristics of the child, parent, or partner.

[0034] The demographic data includes at least one item such as, for example, gender, age, residential area, income, occupation, and family composition.

[0035] The family environment includes at least one item such as, for example, the family composition in childhood, the degree of empathy for the parenting policy of the parent, and the parenting style of the parent.

[0036] The lifestyle includes at least one item such as, for example, the weekly working hours, work pattern (ratio of working from home and commuting), wake-up time and bedtime on weekdays and holidays, and free time on weekdays and holidays.

[0037] The personality (values) includes at least one item such as, for example, the thinking about parenting and the upper limit of the education cost per child.

[0038] Behavioral characteristics include, for example, at least one item of attachment type, communication type, and lifestyle type. Note that the attachment type is the result of diagnosing the characteristics of user U1 or his / her child from the perspective of attachment formation. "Attachment" means the emotional connection between a child and a caregiver (user U1). The attachment type can be classified into "stable", "confident", "friendly", "introverted", "vigilant", etc. The communication type is the result of diagnosing the way of communication between the caregiver (user U1) and the child. The communication type can be classified into "soothe", "avoid", "blame", "preach", etc. The lifestyle type is the result of diagnosing the position that the caregiver (user U1) hopes to take towards the child. The lifestyle type can be classified into "want to be superior", "want to control", "want to please", "want to be comfortable", etc.

[0039] In this embodiment, the labels assigned to the testimonials are assigned for each characteristic of user U1 or the characteristics of the child, parent, or partner. As shown in FIG. 4, the label corresponds to the type (value) diagnosed for each of items A to E.

[0040] For example, when item A is age, A1 to A5 representing the type (value) are set as follows. "A1" is "under 25 years old", "A2" is "25 years old or more and less than 30 years old", "A3" is "30 years old or more and less than 35 years old", "A4" is "35 years old or more and less than 40 years old", and "A5" is "40 years old or more". Also, for example, when item C is the attachment type, C1 to C5 representing the type (value) are set as follows. "C1" is "stable", "C2" is "confident", "C3" is "friendly", "C4" is "introverted", and "C5" is "vigilant". The number of types (values) for each item is not particularly limited.

[0041] In this embodiment, since one or more labels are assigned to testimonials, it becomes possible to extract appropriate testimonials with reference to the labels. For example, the information processing apparatus 10 generates a diagnosis result of the characteristics of the user U2 who wants to view testimonials as a specific label, and extracts testimonials to which the generated specific label is assigned. Thereby, it is possible to extract testimonials posted by the user U1 having characteristics equivalent to those of the user U2. Briefly speaking, since the user U2 can view the testimonials of the user U1 having an age, family environment, personality, etc. similar to those of the user U2, the user U2 can view testimonials that are easy to refer to (for example, experiences that are easy for the user U2 himself / herself to carry out). Thus, according to the information processing system 1 according to this embodiment, testimonials can be appropriately provided to the user.

[0042] [Configuration] Subsequently, the specific configurations of the information processing apparatus 10 included in the information processing system 1, as well as the information terminals 20 and 30, will be described with reference to FIG. 1.

[0043] <Information Processing Apparatus 10> The information processing apparatus 10 is an apparatus that executes the main processing of the information processing system 1. Specifically, the information processing apparatus 10 performs processing related to the accumulation, management, and provision of testimonials. The information processing apparatus 10 is, for example, a single computer device, but may also be realized by a plurality of computer devices. The information processing apparatus 10 may be a so-called cloud server.

[0044] As shown in FIG. 1, the information processing apparatus 10 includes an information processing unit 11, a communication unit 12, and a storage unit 13.

[0045] The information processing unit 11 mainly performs processing of information related to testimonials. The information processing unit 11 is realized by, for example, a processor or a microcomputer. The information processing unit 11 also functions as a control unit that controls the operations of the communication unit 12 and the storage unit 13.

[0046] As shown in FIG. 1, the information processing unit 11 includes, as functional components, an experience story acquisition unit 111, an assignment unit 112, a label acquisition unit 113, an output unit 114, a diagnosis unit 115, an analysis unit 116, a count unit 117, an element extraction unit 118, and a keyword acquisition unit 119. Each function of these functional components is realized by a processor or a microcomputer constituting the information processing unit 11 executing a computer program stored in a memory. Note that the memory storing the program may be an internal memory included in the information processing apparatus 10, or may be a removable memory such as a USB (Universal Serial Bus) memory. Further, the program may be provided through a telecommunication line such as the Internet.

[0047] The experience story acquisition unit 111 acquires the experience story of the user U1. Specifically, the experience story acquisition unit 111 acquires the experience story of the user U1 from the information terminal 20 via the communication unit 12. For example, the experience story acquisition unit 111 acquires a plurality of experience stories from a plurality of users U1. The experience story acquisition unit 111 may acquire a plurality of experience stories from the same person.

[0048] The experience story acquisition unit 111 acquires, as the experience story of the user U1, information including at least one of, for example, the content, method, start time, end time, location, cost, reason, result, and satisfaction of the experience performed by the user U1. In the present embodiment, the experience story acquisition unit 111 acquires an experience story including the nine elements shown in FIG. 3. Note that the experience story acquisition unit 111 may acquire an experience story input by the user U1 in a free description format.

[0049] The assignment unit 112 assigns, as a label, the result of diagnosing the characteristics of the user U1 to the experience story acquired by the experience story acquisition unit 111. The assignment unit 112 may assign a plurality of labels including the result of diagnosing the characteristics of the user U1 and the result of diagnosing the characteristics of the child, parent, or partner of the user U1. In the present embodiment, the assignment unit 112 assigns a label using the result of diagnosing the user U1 by the diagnosis unit 115.

[0050] The label acquisition unit 113 acquires a specific label. In the present embodiment, the label acquisition unit 113 acquires the label specified by the user U2 as the specific label. Alternatively, the label acquisition unit 113 acquires the result of diagnosing the characteristics of the user U2 as the specific label. Specifically, the label acquisition unit 113 acquires the result of diagnosing the user U2 by the diagnosis unit 115, and acquires a specific label based on the acquired diagnosis result.

[0051] The output unit 114 extracts and outputs the testimonials with the label acquired by the label acquisition unit 113 from the storage unit 13. Specifically, the output unit 114 outputs the extracted testimonials to the information terminal 30 via the communication unit 12. For example, the output unit 114 extracts and outputs from the storage unit 13 the testimonials with the label acquired by the label acquisition unit 113 among the testimonials including the keywords acquired by the keyword acquisition unit 119. Further, the output unit 114 may output the testimonials so as to be displayed in descending order of the number of views (the number of views of the testimonials) counted by the count unit 117.

[0052] The diagnosis unit 115 diagnoses the characteristics of the user U1. Specifically, the diagnosis unit 115 provides a plurality of questions for diagnosis to the user U1 and obtains answers to the questions from the user U1. The diagnosis unit 115 diagnoses the characteristics of the user U1 by analyzing the answers. In the present embodiment, the diagnosis unit 115 also diagnoses the characteristics of the user U2. The diagnosis method is the same as that for the user U1.

[0053] The analysis unit 116 analyzes the testimonials acquired by the testimonial acquisition unit 111. The plurality of testimonials include the start time and end time of the experience. The analysis unit 116 calculates the execution order or the experience period of the plurality of testimonials based on the start time and the end time.

[0054] FIG. 5 is a diagram showing an example of the analysis result of testimonials. The four testimonials No. 1, No. 23, No. 105, and No. 312 shown in FIG. 5 are, for example, testimonials of the same person. Based on the start time and the end time, the implementation times of the experiences of each of the four testimonials can be arranged. Also, the implementation period (implementation amount) of the experience in each testimonial can be graphed so as to be easily confirmed and output to the information terminal 20 or 30.

[0055] The analysis result can be used by the person (user U1) who submitted the testimonial to grasp past experiences. Alternatively, the analysis result can be used by the user U2 who views the testimonial to confirm the change in the experiences of a specific user U1. Based on the analysis result, it is possible to easily grasp what kind of experience was implemented at what time and for what period (amount).

[0056] The counting unit 117 counts the number of views of the testimonials. Specifically, the counting unit 117 counts the number of views for each testimonial.

[0057] The element extraction unit 118 extracts information corresponding to specific elements from the testimonials acquired by the testimonial acquisition unit 111. For example, the element extraction unit 118 extracts information corresponding to specific elements from the testimonials input in the free description format. The specific element is, for example, at least one of the above-described elements I to IX. The extraction of information can be performed by known text analysis techniques, machine learning, etc.

[0058] The keyword acquisition unit 119 acquires keywords from the user U2. Specifically, the keyword acquisition unit 119 acquires keywords from the information terminal 30 via the communication unit 12. The number of keywords may be one or a plurality. The keyword is a phrase freely input by the user U2 and can be any one. That is, the keyword can be any keyword.

[0059] The communication unit 12 is a communication module (communication circuit) for the information processing apparatus 10 to communicate with the information terminals 20 and 30. The communication performed by the communication unit 12 may be wireless communication or wired communication, and the communication standard is not particularly limited.

[0060] The storage unit 13 stores the testimonials labeled by the labeling unit 112, that is, stores them in the storage device. As shown in FIG. 2, the storage unit 13 stores a plurality of testimonials. Also, in the present embodiment, the storage unit 13 stores the information extracted by the element extraction unit 118 after organizing it for each element. The storage unit 13 is realized by a non-volatile storage device such as an HDD (Hard Disk Drive) or an SDD (Solid State Drive).

[0061] <Information terminal 20> The information terminal 20 is an example of a first information terminal that can be used by the user U1, and is, for example, a terminal device owned or managed by the user U1. Specifically, the information terminal 20 is a smartphone, a tablet terminal, a personal computer, or the like. The information terminal 20 receives a submission of a testimonial from the user U1 and transmits the testimonial to the information processing apparatus 10.

[0062] As shown in FIG. 1, the information terminal 20 includes an information processing unit 21, a communication unit 22, a storage unit 23, an operation reception unit 24, and a display unit 25.

[0063] The information processing unit 21 mainly performs processing of information related to the input / output of testimonials. The information processing unit 21 is realized by, for example, a processor or a microcomputer. The information processing unit 21 also functions as a control unit that controls the communication unit 22, the storage unit 23, the operation reception unit 24, and the display unit 25.

[0064] The communication unit 22 is a communication module (communication circuit) for the information terminal 20 to communicate with the information processing apparatus 10. The communication performed by the communication unit 22 may be wireless communication or wired communication, and the communication standard is not particularly limited.

[0065] The storage unit 23 is a storage device that stores various types of information, data, and programs necessary for the processing performed by the information terminal 20. The storage unit 23 is realized by a non-volatile storage device such as an HDD or a semiconductor memory, for example.

[0066] The operation reception unit 24 receives operation inputs from the user U1. The operation reception unit 24 is realized by a touch panel, for example, but may also be realized by a microphone that receives voice inputs.

[0067] The display unit 25 displays images related to the operation of the information processing system 1. For example, the display unit 25 displays an input screen for testimonials and a browsing screen for testimonials, etc. The display unit 25 is a display panel such as a liquid crystal display panel or an organic EL (Electroluminescence) display panel, for example.

[0068] <Information terminal 30> The information terminal 30 is an example of a second information terminal that can be used by the user U2, and is, for example, a terminal device owned or managed by the user U2. Specifically, the information terminal 30 is a smartphone, a tablet terminal, a personal computer, or the like. The information terminal 30 acquires the testimonials transmitted from the information processing device 10 and presents them to the user U2.

[0069] As shown in FIG. 1, the information terminal 30 includes an information processing unit 31, a communication unit 32, a storage unit 33, an operation reception unit 34, and a display unit 35.

[0070] The information processing unit 31 mainly performs processing of information related to the input and output of testimonials. The information processing unit 31 is realized by a processor or a microcomputer, for example. The information processing unit 31 also functions as a control unit that controls the communication unit 32, the storage unit 33, the operation reception unit 34, and the display unit 35.

[0071] The communication unit 32 is a communication module (communication circuit) for the information terminal 30 to communicate with the information processing device 10. The communication performed by the communication unit 32 may be wireless communication or wired communication, and the communication standard is not particularly limited.

[0072] The storage unit 33 is a storage device that stores various types of information, data, and programs necessary for the processing performed by the information terminal 30. The storage unit 33 is realized by a non-volatile storage device such as an HDD or a semiconductor memory, for example.

[0073] The operation reception unit 34 receives operation inputs from the user U2. The operation reception unit 34 is realized by, for example, a touch panel, but may also be realized by a microphone that receives voice inputs.

[0074] The display unit 35 displays images related to the operation of the information processing system 1. For example, the display unit 35 displays an input screen for testimonials and a browsing screen for testimonials, etc. The display unit 35 is a display panel such as a liquid crystal display panel or an organic EL display panel, for example.

[0075] [Operation] Subsequently, the operation of the information processing system 1 according to the present embodiment will be described with reference to FIGS. 6 to 9.

[0076] [Submission and Browsing of Testimonials] First, the processing related to the submission (input) and browsing (output) of testimonials will be described with reference to FIG. 6.

[0077] FIG. 6 is a sequence diagram showing an example of the operation of the information processing system 1 according to the embodiment. Specifically, FIG. 6 shows the operation when a new user U1 submits a testimonial and the user U2 browses the submitted testimonial.

[0078] As shown in FIG. 6, first, the information terminal 20 requests the information processing apparatus 10 to submit a new testimonial (user registration) (S10). Specifically, the operation reception unit 24 receives an operation input for inputting a testimonial from the user U1. For example, the operation reception unit 24 receives the activation of an application program for submitting and viewing testimonials. Alternatively, the operation reception unit 24 may receive the input of the URL (Uniform Resource Locator) of an online page for submitting a testimonial via the browser displayed on the display unit 25. By activating the program or inputting the URL, an input screen for testimonials is displayed on the display unit 25. The input screen includes, for example, selection buttons for registering a new user, and when the user U1 selects the selection button, user registration becomes possible. The communication unit 22 transmits a testimonial submission request (user registration request) to the information processing apparatus 10 (S11). If user registration has already been completed, the processing in steps S12 to S19 can be omitted.

[0079] In the information processing apparatus 10, after the communication unit 12 receives a testimonial submission request (user registration request), the diagnosis unit 115 of the information processing unit 11 generates a plurality of questions for diagnosing the characteristics of the user U1 (S12). The diagnosis unit 115 transmits the generated questions to the information terminal 20 via the communication unit 12 (S13).

[0080] In the information terminal 20, the display unit 25 displays the questions received via the communication unit 22, and the operation reception unit 24 receives the input of the user U1's answers to the questions (S14). Then, the communication unit 22 transmits the received answers to the information processing apparatus 10 (S15).

[0081] In the information processing apparatus 10, based on the response received by the communication unit 12, the diagnosis unit 115 diagnoses the characteristics of the user U1 (S16). The diagnosis unit 115 performs user registration based on the diagnosis result (S17). User registration is a process of associating a user with a label representing the diagnosis result. Specifically, the diagnosis unit 115 associates the unique identification information assigned to the user U1 with one or more labels representing the diagnosis result and stores them in the memory (storage unit 13).

[0082] The diagnosis unit 115 transmits the identification information of the user U1 and the diagnosis result (one or more labels) to the information terminal 20 via the communication unit 12 (S18). In the information terminal 20, the communication unit 22 stores the received identification information and diagnosis result (label) in the storage unit 23 (S19). By storing the label of the user U1 in the storage unit 23 of the information terminal 20, it is possible to omit the diagnosis of the characteristics of the user U1 when posting testimonials for the second time and later.

[0083] Note that the questions for diagnosing characteristics may include questions for diagnosing the characteristics of the child, parent, or partner of the user U1. The response to this question may be answered by the child, parent, or partner, or the user U1 may answer on their behalf. Thereby, the diagnosis unit 115 can diagnose the characteristics not only of the user U1 but also of the child, parent, or partner of the user U1.

[0084] In the information terminal 20, the operation reception unit 24 receives an input of a testimonial from the user U1 (S20). For example, an input screen for inputting a testimonial for each element is displayed on the display unit 25. The input screen includes GUI (Graphical User Interface) objects such as text boxes, list boxes, and selection buttons (radio buttons) for each element of the testimonial. Thereby, the operation reception unit 24 can receive an input of each element from the user U1. The communication unit 22 of the information terminal 20 transmits the input testimonial to the information processing apparatus 10 (S21).

[0085] Note that the input format of the testimonials is not limited to each element. For example, the input of testimonials may be accepted in a free description format. For example, a text box for inputting testimonials is displayed on the display unit 25 of the information terminal 20, and the user U1 can freely enter testimonials in the text box. The operation reception unit 24 acquires the input testimonials, and the communication unit 22 transmits the testimonials to the information processing apparatus 10.

[0086] In the information processing apparatus 10, the testimonial acquisition unit 111 acquires the testimonials received via the communication unit 12, and the assignment unit 112 assigns a label to the acquired testimonials (S22). Specifically, the assignment unit 112 acquires the diagnosis result of the characteristics of the user U1 based on the identification information of the user U1 who posted the acquired testimonials, and assigns a label to the testimonials based on the acquired diagnosis result. The number of labels to be assigned may be only one or a plurality. Further, the label may include the diagnosis result of the characteristics of the child, parent, or partner of the user U1. The storage unit 13 stores the testimonials to which the label has been assigned by the assignment unit 112 (S23). When the testimonials are input in a free description format, the storage unit 13 stores the information extracted from the testimonials by the element extraction unit 118 after organizing it for each element.

[0087] When user U2 wishes to view testimonials, the information terminal 30 requests the information processing apparatus 10 to view testimonials (S24). Specifically, the operation reception unit 34 receives an operation input for viewing testimonials from user U2. For example, the operation reception unit 34 receives the activation of an application program for posting and viewing testimonials. Alternatively, the operation reception unit 34 may receive the input of the URL of an online page for viewing testimonials via the browser displayed on the display unit 35. By activating the program or inputting the URL, a testimonials viewing screen (login screen) is displayed on the display unit 35. The viewing screen includes GUI objects such as a text box for inputting a specific label or a selection button for selecting a specific label. When the operation reception unit 34 receives an operation input from user U2, it acquires the specific label specified by user U2 and outputs it to the information processing apparatus 10 via the communication unit 32 (S25). Note that the number of specific labels may be one or more.

[0088] Note that in the information terminal 30, the operation reception unit 34 may receive the input of keywords from user U2. For example, the viewing screen includes a text box for inputting keywords. User U2 can freely input one or more keywords. In this case, the communication unit 32 outputs not only the specific label but also one or more keywords received by the operation reception unit 34 to the information processing apparatus 10.

[0089] In the information processing apparatus 10, a label acquisition unit 113 acquires a specific label via a communication unit 12, and an output unit 114 extracts testimonials to which the acquired label is attached (S26). The number of testimonials to be extracted may be only one or a plurality. When the label acquisition unit 113 acquires a plurality of specific labels, testimonials to which all of the plurality of specific labels are attached (AND condition) may be extracted, or testimonials to which at least one of the plurality of specific labels is attached (OR condition) may be extracted. Further, when not only a specific label but also a keyword is transmitted from the information terminal 30, a keyword acquisition unit 119 acquires the keyword via the communication unit 12. The output unit 114 extracts, from the testimonials including the keyword acquired by the keyword acquisition unit 119, testimonials to which the label acquired by the label acquisition unit 113 is attached, from an accumulation unit 13. When a plurality of keywords are acquired, testimonials including all of the plurality of keywords (AND condition) may be extracted, or testimonials including at least one of the plurality of keywords (OR condition) may be extracted. The output unit 114 outputs the extracted testimonials to the information terminal 30 via the communication unit 12 (S27).

[0090] In the information terminal 30, a display unit 35 displays the testimonials acquired via a communication unit 32 (S28). For example, the display unit 35 displays testimonials for each element, but the display format is not particularly limited. The display unit 35 may display the testimonials input in a free description format as they are. Further, the display unit 35 may display the labels attached to the testimonials. Further, when a testimonial is extracted based on a keyword, the display unit 35 may also display the keyword.

[0091] In FIG. 6, an example in which the user U2 designates a specific label via the information terminal 30 is shown, but it is not limited thereto. For example, the information processing apparatus 10 may diagnose the characteristics of the user U2 and acquire a specific label based on the diagnosis result. An example of diagnosing the characteristics of the user U2 will be described with reference to FIG. 7.

[0092] FIG. 7 is a sequence diagram showing another example of the operation of the information processing system 1 according to the embodiment. Note that FIG. 7 shows a case where the testimonials of user U1 have already been stored in the storage unit 13.

[0093] As shown in FIG. 7, first, the information terminal 30 requests the information processing apparatus 10 to view testimonials (user registration) (S30). Specifically, the operation reception unit 34 receives an operation input from the user U2 for viewing testimonials. For example, the operation reception unit 34 receives an activation of an application program for posting and viewing testimonials. Alternatively, the operation reception unit 34 may receive an input of the URL of an online page for viewing testimonials via the browser displayed on the display unit 35. By activating the program or inputting the URL, a testimonials viewing screen (login screen) is displayed on the display unit 35. The viewing screen includes, for example, a selection button for registering a new user. When the user U2 selects the selection button, user registration becomes possible. The communication unit 32 transmits a request to view testimonials (user registration request) to the information processing apparatus 10 (S31). Note that if user registration has already been completed, the processing in steps S32 to S39 can be omitted.

[0094] In the information processing apparatus 10, after the communication unit 12 receives a request to view testimonials (user registration request), the diagnosis unit 115 of the information processing unit 11 generates a plurality of questions for diagnosing the characteristics of the user U2 (S32). The diagnosis unit 115 transmits the generated questions to the information terminal 30 via the communication unit 12 (S33).

[0095] In the information terminal 30, the display unit 35 displays the questions received via the communication unit 32, and the operation reception unit 34 receives an input of the answer of the user U2 to the questions (S34). Then, the communication unit 32 transmits the received answer to the information processing apparatus 10 (S35).

[0096] In the information processing apparatus 10, based on the response received by the communication unit 12, the diagnosis unit 115 diagnoses the characteristics of the user U2 (S36). The diagnosis unit 115 performs user registration based on the diagnosis result (S37). Specifically, the diagnosis unit 115 associates the unique identification information assigned to the user U2 with one or more labels representing the diagnosis result and stores them in the memory (storage unit 13).

[0097] The diagnosis unit 115 transmits the identification information of the user U2 and the diagnosis result (one or more labels) to the information terminal 30 via the communication unit 12 (S38). In the information terminal 30, the communication unit 32 stores the received identification information and the diagnosis result (labels) in the storage unit 33 (S39). By storing the label of the user U2 in the storage unit 33 of the information terminal 30, it is possible to omit the diagnosis of the characteristics of the user U2 when viewing the testimonials for the second time and later.

[0098] Note that the questions for diagnosing characteristics may include questions for diagnosing the characteristics of the child, parent, or partner of the user U2. The response to this question may be answered by the child, parent, or partner, or may be answered by the user U2 on behalf. Thereby, the diagnosis unit 115 can diagnose not only the user U2 but also the characteristics of the child, parent, or partner of the user U2.

[0099] In the information processing apparatus 10, the label acquisition unit 113 acquires a specific label based on the result of the diagnosis by the diagnosis unit 115 (S40). The subsequent processing is the same as the processing shown in FIG. 6 (S26 to S28).

[0100] According to the example shown in FIG. 7, a specific label is acquired based on the diagnosis result of the characteristics of the user U2. Therefore, by providing the testimonials of the user U1 similar to the characteristics of the user U2 to the user U2, it becomes easier for the user U2 to obtain information that can be used as a reference for child-rearing. Thus, according to the information processing system 1, it is possible to contribute to the solution of the troubles and consultations related to the child-rearing of the user U2.

[0101] <Analysis process> In the information processing system 1 according to this embodiment, it is also possible to analyze testimonials. Below, the processing related to the analysis of testimonials will be described with reference to FIG. 8.

[0102] FIG. 8 is a sequence diagram showing an example of the analysis process of testimonials by the information processing system 1 according to the embodiment. Note that in FIG. 8, an example in which the user U1 requests the analysis of the testimonial of the user U1 is shown, but the user U2 may also request it.

[0103] As shown in FIG. 8, first, the information terminal 20 requests the information processing apparatus 10 to analyze the testimonial (S50). Specifically, the operation reception unit 24 receives an operation input for analyzing the testimonial from the user U1. For example, the display unit 25 includes a selection button for requesting the analysis, and when the user U1 selects the selection button, the analysis becomes possible. The communication unit 22 transmits the testimonial analysis request to the information processing apparatus 10 (S51).

[0104] In the information processing apparatus 10, after the communication unit 12 receives the testimonial analysis request, the label acquisition unit 113 of the information processing unit 11 acquires, as an analysis label, the result of diagnosing the characteristics of the user U1 (S52). The analysis unit 116 extracts a plurality of testimonials posted by the user U1 based on the analysis label, and analyzes the extracted plurality of testimonials (S53). Specifically, the analysis unit 116 calculates the execution order or the experience period of the plurality of testimonials based on the start time and the end time included in each of the extracted plurality of testimonials. The analysis unit 116 transmits the analysis result to the information terminal 20 via the communication unit 12 (S54).

[0105] In the information terminal 20, the display unit 25 displays the analysis result acquired via the communication unit 22 (S55). For example, a graph as shown in FIG. 5 is displayed on the display unit 25. Thereby, the user U1 can grasp the timing and amount of the experiences he / she had in the past.

[0106] Note that the plurality of testimonials to be analyzed may be all the testimonials posted by user U1, or may be only a part of all the testimonials posted by user U1. For example, the analysis unit 116 may analyze only one or more testimonials with specified labels attached. Also, testimonials of multiple users may be analyzed together.

[0107] Note that the analysis process may be performed on the information terminal 20. That is, the information processing unit 21 of the information terminal 20 may include the analysis unit 116. The same applies to the information terminal 30.

[0108] <Sorting of Testimonials> In the information processing system 1 according to the present embodiment, the display order of testimonials can be rearranged. Hereinafter, the process related to the rearrangement of testimonials will be described with reference to FIG. 9.

[0109] FIG. 9 is a sequence diagram showing an example of the rearrangement process of testimonials by the information processing system 1 according to the embodiment. The process shown in FIG. 9 is mainly executed by the information processing apparatus 10.

[0110] As shown in FIG. 9, in the information processing apparatus 10, the counting unit 117 of the information processing unit 11 counts the number of views for each testimonial (S60). For example, the counting unit 117 may count the number of times the output unit 114 outputs a testimonial as the number of views. The counting of the number of views continues as long as the acquisition of a specific label in step S25 of FIG. 6 or step S40 of FIG. 7 is not performed (No in S61).

[0111] When the label acquisition unit 113 acquires a specific label (Yes in S61), the output unit 114 extracts a plurality of testimonials to which the acquired label is assigned (S62). The output unit 114 rearranges the display order of the plurality of testimonials according to the number of views of each of the extracted testimonials (S63). For example, the output unit 114 rearranges the testimonials so that they are displayed in descending order of the number of views. The output unit 114 outputs the plurality of testimonials to the information terminal 30 so that the testimonials are displayed in the rearranged display order (S64).

[0112] Since the testimonials with a large number of views have been viewed by many users, they are likely to be useful testimonials for many users. Therefore, in the display unit 35 of the information terminal 30, the testimonials are displayed in descending order of the number of views, so that the user U2 can preferentially view the testimonials that are likely to be useful.

[0113] [Summary] As described above, the information processing system according to the first aspect of the present invention is, for example, the information processing system 1, and includes a testimonial acquisition unit 111 that acquires the testimonials of the user U1, an assignment unit 112 that assigns, as a label, the result of diagnosing the characteristics of the user U1 to the testimonials acquired by the testimonial acquisition unit 111, a storage unit 13 that stores the testimonials to which the label is assigned by the assignment unit 112, a label acquisition unit 113 that acquires a specific label, and an output unit 114 that extracts and outputs the testimonials to which the label acquired by the label acquisition unit 113 is assigned from the storage unit 13.

[0114] As a result, the testimonials to which the label is assigned are stored, so that it is possible to extract and output appropriate testimonials based on the label. Therefore, according to the information processing system according to this aspect, testimonials can be appropriately provided to the user.

[0115] The information processing system according to the second aspect of the present invention is the information processing system according to the first aspect, and the label acquisition unit 113 acquires, as a specific label, the label specified by a user U2 different from the user U1.

[0116] As a result, appropriate testimonials can be extracted and output based on the label specified by the user U2. For example, the user U2 can easily view the desired testimonials by specifying, as a specific label, a label related to his / her own characteristics or a label in which he / she is interested.

[0117] The information processing system according to the third aspect of the present invention is the information processing system according to the first aspect or the second aspect, wherein the label acquisition unit 113 acquires, as a specific label, the result of diagnosing the characteristics of a user U2 different from the user U1.

[0118] Thereby, since it is possible to provide the user U2 with the testimonials of the user U1 similar to the characteristics of the user U2, it becomes easier for the user U2 to obtain information that can be used as a reference for the experience. Therefore, according to the information processing system according to this aspect, it is possible to contribute to the solution of the troubles and consultations related to the experience of the user U2 (for example, child-rearing).

[0119] The information processing system according to the fourth aspect of the present invention is the information processing system according to the first aspect, wherein the assigning unit 112 assigns a plurality of labels including the result of diagnosing the characteristics of the user U1 and the result of diagnosing the characteristics of the child, parent, or partner of the user U1.

[0120] Thereby, it is possible to assign a label according to the characteristics of the child to be raised. Regarding child-rearing, not only the caregiver but also the influence of the personality of the child to be targeted is great. By assigning the diagnostic result of the child's characteristics as a label, it becomes possible to provide a more suitable testimonial for the user U2. Alternatively, since it is possible to assign a label according to the characteristics of the parent or partner of the user U2 who may be involved in child-rearing, it becomes possible to provide a more suitable testimonial for the user. In addition, it is also useful for posting and viewing testimonials of parental caregiving experiences other than child-rearing.

[0121] The information processing system according to the fifth aspect of the present invention is the information processing system according to any one of the first to fourth aspects, wherein the testimonial acquisition unit 111 acquires, as a testimonial, information including at least one of the content, method, start time, end time, location, cost, reason, result, and satisfaction of the experience implemented by the user U1.

[0122] As a result, not only the content of the experience but also the unique methods, circumstances, results, etc. of "that person" can be included as testimonials. Since detailed testimonials can be provided, testimonials can be provided as more useful information for user U2.

[0123] The information processing system according to the sixth aspect of the present invention is the information processing system according to the fifth aspect, further comprising an element extraction unit 118 that extracts information corresponding to specific elements from the testimonials acquired by the testimonial acquisition unit 111. The storage unit 13 organizes and stores the information extracted by the element extraction unit 118 for each element.

[0124] As a result, in the storage unit 13, testimonials are organized and stored for each element, so that retrieval and extraction based on elements can be easily performed. For example, for user U2, it becomes easier to compare multiple testimonials for each element, making it easier to judge the desired testimonial. Also, since the input format of the testimonials can be in a free description format, it is useful for user U1 who wants to freely describe testimonials.

[0125] The information processing system according to the seventh aspect of the present invention is the information processing system according to the second aspect or the third aspect, further comprising a keyword acquisition unit 119 that acquires keywords from user U2. The output unit 114 extracts and outputs from the storage unit 13 the testimonials to which the labels acquired by the label acquisition unit 113 are attached among the testimonials including the keywords acquired by the keyword acquisition unit 119.

[0126] As a result, it becomes possible to search for testimonials based on arbitrary keywords. Since the degree of freedom in searching for testimonials by user U2 can be increased, it becomes easier for user U2 to obtain the desired experience.

[0127] The information processing system according to the eighth aspect of the present invention is the information processing system according to the fifth aspect, and includes an analysis unit 116 that analyzes the testimonials acquired by the testimonial acquisition unit 111. The testimonial acquisition unit 111 acquires a plurality of testimonials. Each of the plurality of testimonials includes a start time and an end time. The analysis unit 116 calculates the execution order or the experience period of the plurality of testimonials based on the start time and the end time.

[0128] Thereby, the user can easily grasp the time and amount of past experiences.

[0129] The information processing system according to the ninth aspect of the present invention is the information processing system according to any one of the first to eighth aspects, and includes a counting unit 117 that counts the number of views of testimonials. The output unit 114 outputs testimonials so as to be displayed in descending order of the number of views counted by the counting unit 117.

[0130] Thereby, for example, on the display unit 35 of the information terminal 30, testimonials are displayed in descending order of the number of views. Therefore, for the user U2, it is possible to preferentially view testimonials that are highly likely to be useful.

[0131] The information processing system according to the tenth aspect of the present invention is the information processing system according to any one of the second or third aspects, and includes a diagnosis unit 115 that diagnoses the characteristics of the user U1 or U2 or both. The assigning unit 112 assigns a label using the result of the diagnosis by the diagnosis unit 115.

[0132] Thereby, since the information processing system includes the diagnosis unit 115, it becomes easy to manage labels. It is possible to change the items and values of the labels as needed.

[0133] The information processing system according to the eleventh aspect of the present invention is the information processing system according to any one of the first to tenth aspects, and the testimonials are testimonials related to child-rearing experiences performed by the user U1.

[0134] This enables the appropriate provision of testimonials related to experiences such as child-rearing, for which there is no one-size-fits-all correct way, to user U2. By providing user U2 with testimonials from user U1, whose characteristics are similar to those of user U2, it becomes easier for user U2 to obtain information that can serve as a reference for child-rearing. According to the information processing system according to this aspect, it is possible to contribute to the resolution of the worries and consultations related to user U2's child-rearing.

[0135] In recent years, with the increase in the number of dual-income families and nuclear families, the time spent interacting with children has decreased, and it has become more difficult to inherit child-rearing methods. On the other hand, due to the diversification of child-rearing itself and the flood of information, user U1 may not know what kind of child-rearing is suitable for themselves and may feel inferior compared to others. In addition, although the cultivation of non-cognitive abilities is cited as early childhood education, it is something that user U1 has not experienced, and in many cases, the specific methods are unknown. In such a situation, user U1 will spend a lot of time obtaining child-rearing information and may not be able to choose appropriate child-rearing from a lot of information, and as a result, may end up being unable to do anything. That is, for user U1, time loss and opportunity loss occur. Furthermore, from the perspective of system management and utilization, there is also a problem of increased power consumption required for information search.

[0136] In contrast, according to the information system according to this aspect, the diagnosis results of the user's characteristics are attached as labels to the testimonials related to child-rearing. By referring to the labels, it becomes possible to extract and output testimonials of others with characteristics similar to those of the user who wishes to view them. For this reason, the user who wishes to view can easily obtain testimonials containing the desired information. In this way, it is possible to suppress the time loss and opportunity loss of the user and also suppress the increase in the power consumption of the system.

[0137] The information processing method according to the twelfth aspect of the present invention includes steps of obtaining a testimonial of user U1, attaching, as a label, the result of diagnosing the characteristics of user U1 to the obtained testimonial, storing the testimonial with the attached label in a memory, obtaining a specific label, and extracting and outputting the testimonial with the obtained label from the memory.

[0138] Thereby, similar to the information processing system according to each of the above-described aspects, testimonials can be appropriately provided to users.

[0139] The program according to the thirteenth aspect of the present invention is a program that causes a computer to execute the information processing method according to the twelfth aspect.

[0140] Thereby, similar to the information processing system according to each of the above-described aspects, testimonials can be appropriately provided to users.

[0141] (Other) As described above, the information processing system according to the present invention has been described based on the above-described embodiments and the like. However, the present invention is not limited to the above-described embodiments.

[0142] For example, the testimonial may not be a testimonial related to child-rearing implemented by the user. For example, the testimonial may be a testimonial related to the user's own play or learning, or a testimonial related to the care or nursing of the user's parent or grandparent.

[0143] For example, the information processing unit 11 of the information processing apparatus 10 may not include the diagnosis unit 115. A diagnostic apparatus different from the information processing apparatus 10 may diagnose the characteristics of the user U1 and store the diagnosed result in the storage unit 23 of the information terminal 20. The experience story acquisition unit 111 may acquire the diagnostic result together with the experience story from the information terminal 20 via the communication unit 12, and the assignment unit 112 may assign a label to the experience story based on the diagnostic result. Similarly, a diagnostic apparatus different from the information processing apparatus 10 may diagnose the characteristics of the user U2 and store the diagnosed result in the storage unit 33 of the information terminal 30. The label acquisition unit 113 may acquire a specific label based on the diagnostic result acquired from the information terminal 30 via the communication unit 12.

[0144] Also, for example, the information processing unit 11 may not include the analysis unit 116 and the count unit 117. That is, in the information processing system 1, the analysis and sorting of the experience stories may not be performed.

[0145] Also, the communication method between the devices described in the above embodiment is not particularly limited. When wireless communication is performed between devices, the wireless communication method (communication standard) is, for example, short-range wireless communication such as ZigBee (registered trademark), Bluetooth (registered trademark), or wireless LAN (Local Area Network). Alternatively, the wireless communication method (communication standard) may be communication via a wide-area communication network such as the Internet. Also, between devices, instead of wireless communication, wired communication may be performed. Specifically, the wired communication is power line carrier communication (PLC) or communication using a wired LAN.

[0146] Also, in the above embodiment, the processing executed by a specific processing unit may be executed by another processing unit. Also, the order of a plurality of processes may be changed, or a plurality of processes may be executed in parallel. Also, the distribution of the components included in the information processing system 1 to a plurality of devices is an example. For example, a component included in one device may be included in another device.

[0147] For example, the processes described in the above embodiments may be realized by centralized processing using a single device (system), or may be realized by distributed processing using a plurality of devices. Also, the processor that executes the above program may be singular or plural. That is, centralized processing may be performed, or distributed processing may be performed.

[0148] Also, in the above embodiments, all or part of the components such as the control unit may be configured by dedicated hardware, or may be realized by executing a software program suitable for each component. Each component may be realized by a program execution unit such as a CPU (Central Processing Unit) or a processor reading and executing a software program recorded on a recording medium such as an HDD or a semiconductor memory.

[0149] Also, components such as the control unit may be configured by one or more electronic circuits. Each of the one or more electronic circuits may be a general-purpose circuit or a dedicated circuit.

[0150] One or more electronic circuits may include, for example, semiconductor devices, ICs (Integrated Circuits), or LSIs (Large Scale Integrations). The IC or LSI may be integrated on one chip or on a plurality of chips. Here, it is called an IC or LSI, but the name may change depending on the degree of integration, and it may be called a system LSI, a VLSI (Very Large Scale Integration), or a ULSI (Ultra Large Scale Integration). Also, an FPGA (Field Programmable Gate Array) programmed after the manufacture of the LSI can be used for the same purpose.

[0151] Furthermore, the general or specific aspects of the present invention may be implemented as a system, apparatus, method, integrated circuit, or computer program. Alternatively, it may be implemented on a computer-readable non-transitory recording medium such as an optical disk, HDD, or semiconductor memory storing the computer program. Also, it may be implemented by any combination of a system, apparatus, method, integrated circuit, computer program, and recording medium.

[0152] In addition, forms obtained by applying various modifications that those skilled in the art can conceive for each embodiment, and forms realized by arbitrarily combining the components and functions in each embodiment without departing from the spirit of the present invention are also included in the present invention.

Explanation of Reference Numerals

[0153] 1 Information processing system 13 Storage unit 111 Testimonial acquisition unit 112 Granting unit 113 Label acquisition unit 114 Output unit 115 Diagnosis unit 116 Analysis unit 117 Counting unit 118 Element extraction unit 119 Keyword acquisition unit

Claims

1. A testimonial acquisition unit that acquires testimonials of the first user; An assignment unit that assigns, as a label, the result of diagnosing the characteristics of the first user to the testimonials acquired by the testimonial acquisition unit; A storage unit that stores the testimonials labeled by the assignment unit; A label acquisition unit that acquires a specific label; An output unit that extracts and outputs, from the storage unit, the testimonials to which the label acquired by the label acquisition unit is assigned; and An information processing system.

2. The label acquisition unit acquires, as the specific label, a label designated by a second user different from the first user. The information processing system according to Claim 1.

3. The label acquisition unit acquires, as the specific label, the result of diagnosing the characteristics of a second user different from the first user. The information processing system according to Claim 1.

4. The assignment unit assigns a plurality of labels including the result of diagnosing the characteristics of the first user and the result of diagnosing the characteristics of the child, parent, or partner of the first user. The information processing system according to Claim 1.

5. The testimonial acquisition unit acquires, as the testimonial, information including at least one of the content, method, start time, end time, location, cost, reason, result, and satisfaction of the experience implemented by the first user. The information processing system according to any one of Claims 1 to 4.

6. The system further includes an element extraction unit that extracts information corresponding to a specific element from the testimonials acquired by the testimonial acquisition unit, and The storage unit organizes and stores the information extracted by the element extraction unit for each element. The information processing system according to Claim 5.

7. The system further includes a keyword acquisition unit that acquires a keyword from the second user, and The output unit extracts and outputs, from the storage unit, the testimonials to which the label acquired by the label acquisition unit is assigned among the testimonials including the keyword acquired by the keyword acquisition unit. The information processing system according to Claim 2 or 3.

8. The system includes an analysis unit that analyzes the testimonials acquired by the testimonial acquisition unit, The testimonial acquisition unit acquires a plurality of the testimonials, Each of the plurality of testimonials includes the start time and the end time, and The analysis unit calculates the execution order or the experience period of the plurality of testimonials based on the start time and the end time. The information processing system according to Claim 5.

9. It includes a counting unit that counts the number of views of the said testimonials. The output unit outputs the testimonials so that they are displayed in descending order of the number of views counted by the counting unit. The information processing system according to any one of claims 1 to 4.

10. It includes a diagnosis unit that diagnoses the characteristics of the first user, the second user, or both of them. The assigning unit assigns a label using the result of the diagnosis by the diagnosis unit. The information processing system according to claim 2 or 3.

11. The testimonials are testimonials related to child-rearing experiences conducted by the first user. The information processing system according to any one of claims 1 to 4.

12. The steps of obtaining testimonials of a first user, the step of assigning, as a label, the result of diagnosing the characteristics of the first user to the obtained testimonials, the step of storing the testimonials with the label assigned in a memory, the step of obtaining a specific label, and the step of extracting and outputting the testimonials with the obtained label assigned from the memory, including: An information processing method.

13. A program for causing a computer to execute the information processing method according to claim 12.

Images