Information processing device, information processing system, information processing method, and program

Abstract

To reduce mismatches between organizations and job seekers.SOLUTION: In acquiring steps (S11, S12), a control unit of an information processing device acquires organization characteristic information, which is information indicating the internal characteristics of persons belonging to organizations recruiting workers and job seeker characteristic information, which is information indicating the internal characteristics of job seekers. In a display step (S15), the control unit displays information on organizations recommended on the basis of the organization characteristic information and the job seeker characteristic information on a screen of a job seeker terminal, which is a job seeker terminal, as information on job candidates. The screen includes an object for executing a first action related to the job candidate. In a function control step (S17), the control unit activates a function for transmitting a message from the job candidate terminal to the job seeker terminal in accordance with the job candidate terminal satisfying predetermined conditions including executing the first action.SELECTED DRAWING: Figure 4

Description

Technical Field

[0001] The present disclosure relates to an information processing apparatus, an information processing system, an information processing method, and a program.

Background Art

[0002] There is known an employment support apparatus that supports an organization such as a company in hiring people. For example, Patent Document 1 describes that an employment support apparatus outputs a compatibility score based on organization characteristic information indicating the characteristics of an organization and candidate characteristic information indicating the characteristics of a candidate.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] Here, the above-described employment support apparatus is often used for the organization side to judge the suitability of job seekers. Therefore, there may be a one-sided employment activity led by the organization. As a result, there is a problem that a mismatch still occurs between the organization and the job seeker.

[0005] An object of the present disclosure is to provide an information processing apparatus, an information processing system, an information processing method, and a program that can reduce the mismatch between an organization and a job seeker in view of the above-described problems.

Means for Solving the Problems

[0006] An information processing apparatus according to an aspect of the present disclosure is an information processing apparatus including a control unit and a communication unit. The control unit executes an acquisition step, a display step, and a function control step. In the acquisition step, the control unit acquires organization characteristic information, which is information indicating the inner characteristics of a person belonging to an organization that recruits workers, and applicant characteristic information, which is information indicating the inner characteristics of an applicant. In the display step, the control unit causes information on an organization recommended based on the organization characteristic information and the applicant characteristic information to be displayed on a screen of an applicant terminal, which is a terminal of the applicant, as information on a job candidate. The screen includes an object for executing a first action related to the job candidate. In the function control step, the control unit enables a function of transmitting a message from a terminal of the job candidate to the applicant terminal in response to the applicant terminal satisfying a predetermined condition including execution of the first action.

[0007] An information processing system according to an aspect of the present disclosure includes an applicant terminal, which is a terminal of an applicant, and an information processing apparatus including a control unit and a communication unit. The control unit executes an acquisition step, a display step, and a function control step. In the acquisition step, the control unit acquires organization characteristic information, which is information indicating the inner characteristics of a person belonging to an organization that recruits workers, and applicant characteristic information, which is information indicating the inner characteristics of an applicant. In the display step, the control unit causes information on an organization selected based on the organization characteristic information and the applicant characteristic information to be displayed on a screen of the applicant terminal as information on a job candidate. The screen includes an object for executing a first action related to the job candidate. In the function control step, the control unit enables a function of transmitting a message from a terminal of the job candidate to the applicant terminal in response to the applicant terminal satisfying a predetermined condition including execution of the first action.

[0008] An information processing method according to one aspect of the present disclosure is executed in an information processing apparatus. The information processing method includes an acquisition step, a display step, and a function control step. In the acquisition step, the information processing apparatus acquires organization characteristic information, which is information indicating the inner characteristics of a person belonging to an organization that recruits workers, and applicant characteristic information, which is information indicating the inner characteristics of an applicant. In the display step, the information processing apparatus displays, on a screen of an applicant terminal, which is a terminal of the applicant, information of an organization selected based on the organization characteristic information and the applicant characteristic information as information of a job candidate. The screen includes an object for executing a first action related to the job candidate. In the function control step, the information processing apparatus activates a function of transmitting a message from the terminal of the job candidate to the applicant terminal in response to the applicant terminal satisfying a predetermined condition including executing the first action.

[0009] A program according to one aspect of the present disclosure causes an information processing apparatus to execute an acquisition step, a display step, and a function control step. In the acquisition step, the information processing apparatus acquires organization characteristic information, which is information indicating the inner characteristics of a person belonging to an organization that recruits workers, and applicant characteristic information, which is information indicating the inner characteristics of an applicant. In the display step, the information processing apparatus displays, on a screen of an applicant terminal, which is a terminal of the applicant, information of an organization selected based on the organization characteristic information and the applicant characteristic information as information of a job candidate. The screen includes an object for executing a first action related to the job candidate. In the function control step, the information processing apparatus activates a function of transmitting a message from the terminal of the job candidate to the applicant terminal in response to the applicant terminal satisfying a predetermined condition including executing the first action. [Effect of the Invention]

[0010] The present disclosure can provide an information processing apparatus, an information processing system, an information processing method, and a program that can reduce a mismatch between an organization and an applicant.

Brief Description of Drawings

[0011]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Figure 6

Figure 7

Figure 8

Figure 9

Figure 10

Figure 11

Modes for Carrying Out the Invention

[0012] Hereinafter, embodiments of the present disclosure will be described in detail with reference to the drawings. In each drawing, the same or corresponding elements are denoted by the same reference numerals, and redundant descriptions are omitted as necessary for clarity of explanation.

[0013] <Embodiment 1> First, Embodiment 1 of the present disclosure will be described. 1. Hardware Configuration In this section, the hardware configuration of the information processing system 1 according to this embodiment will be described. FIG. 1 is a block diagram showing the overall configuration of the information processing system 1 according to Embodiment 1.

[0014] 1.1 Information Processing System 1 The information processing system 1 is a computer system for an organization to conduct recruitment activities and for job seekers to conduct job hunting activities. An organization is a group to which a plurality of workers belong as employees. The organization may be a company, a government office, a hospital, a school, other groups, or a department belonging to these.

[0015] The information processing system 1 includes an information processing apparatus 2, an employee terminal 3, a manager terminal 4, and a job seeker terminal 5. The information processing apparatus 2, the employee terminal 3, the manager terminal 4, and the job seeker terminal 5 are communicably connected to each other via a network NW such as the Internet.

[0016] 1.2 Employee Terminal 3 The employee terminal 3 is a computer terminal operated by an employee belonging to an organization. For example, the employee terminal 3 is a smartphone, a tablet terminal, a personal computer, or other input / output-capable communication terminal. The employee terminal 3 includes a control unit, a communication unit, a storage unit, an input unit, and a display unit, and these components are electrically connected to each other via a communication bus inside the employee terminal 3. The control unit, the communication unit, the storage unit, the input unit, and the display unit have a hardware configuration substantially the same as that of the information processing apparatus 2. Therefore, refer to the descriptions of the control unit 21, the communication unit 25, the storage unit 26, the input unit 27, and the display unit 28 in the information processing apparatus 2 described later.

[0017] 1.3 Manager Terminal 4 The administrator terminal 4 is a computer terminal operated by the administrator of the organization. For example, the administrator is a person in a position to manage the recruiters or employees of the organization. For example, the administrator terminal 4 is a personal computer, a tablet terminal, a smartphone, or other input / output-capable communication terminal. The administrator terminal 4 includes a control unit, a communication unit, a storage unit, an input unit, and a display unit, and these components are electrically connected via a communication bus inside the administrator terminal 4. The control unit, the communication unit, the storage unit, the input unit, and the display unit have a hardware configuration substantially the same as that of the information processing device 2 described later.

[0018] 1.4 Job seeker terminal 5 The job seeker terminal 5 is a computer terminal operated by a job seeker. For example, the job seeker terminal 5 is a smartphone, a tablet terminal, a personal computer, or other input / output-capable communication terminal. The job seeker terminal 5 includes a control unit, a communication unit, a storage unit, an input unit, and a display unit, and these components are electrically connected via a communication bus inside the job seeker terminal 5. The control unit, the communication unit, the storage unit, the input unit, and the display unit have a hardware configuration substantially the same as that of the information processing device 2 described later.

[0019] 1.5 Information processing device 2 The information processing device 2 is a computer that supports the recruitment and job seeking activities of the organization and job seekers. Specifically, the information processing device 2 matches the organization and the job seeker and relays the communication between the organization and the job seeker. For example, the information processing device 2 is a server.

[0020] Figure 2 is a block diagram showing the hardware configuration of the information processing device 2 according to Embodiment 1. The information processing device 2 includes a control unit 21, a communication unit 25, a storage unit 26, an input unit 27, and a display unit 28, and these components are electrically connected via a communication bus inside the information processing device 2.

[0021] The control unit 21 includes a processor 22, a ROM 23, and a RAM 24. The processor 22 realizes each function by executing a program stored in the ROM 23 or the storage unit 26. Each function will be described in detail in the next section. The ROM 23 is a non-temporary storage medium such as a ROM (Read-only memory), and various programs or data for the processor 22 to perform various controls or calculations are stored in advance. The RAM 24 is a volatile storage medium such as a RAM (Random Access Memory), and is a storage area for temporarily holding information during the operation of the processor 22. An area for performing various processes according to this embodiment can be secured in this RAM 24.

[0022] The communication unit 25 is a communication interface for connecting to the network NW. The storage unit 26 is a storage device including a non-temporary computer-readable medium or a tangible storage medium.

[0023] The input unit 27 is an input device that receives input from a user such as a keyboard, a mouse, and a touch panel. The display unit 28 is a display device such as a CRT, a liquid crystal display, an organic EL display, or a plasma display. Note that the input unit 27 and the display unit 28 are not essential in this embodiment.

[0024] 2. Functional configuration In this section, the functional configuration of this embodiment will be described. FIG. 3 is a block diagram showing the functional configuration of the information processing apparatus 2 according to Embodiment 1. The control unit 21 of the information processing apparatus 2 realizes the functions of an acquisition unit 211, a calculation unit 212, a specification unit 213, a display control unit 214, and a function control unit 215 by executing a program.

[0025] The acquisition unit 211, as a first acquisition step, acquires job seeker characteristic information of a job seeker. The job seeker characteristic information is information indicating the inner characteristics of the job seeker. In the present embodiment, the job seeker characteristic information is information indicating the response content of a first questionnaire regarding the values or personality characteristics of the job seeker with respect to work. The job seeker characteristic information and the first questionnaire will be described in detail later.

[0026] Also, the acquisition unit 211, as a second acquisition step, acquires organizational characteristic information of an organization that recruits workers. The organizational characteristic information is information indicating the inner characteristics of employees belonging to the organization. In the present embodiment, the organizational characteristic information is information indicating the response content of a second questionnaire regarding the values or personality characteristics of employees with respect to work. The organizational characteristic information and the second questionnaire will be described in detail later.

[0027] The calculation unit 212 and the specification unit 213 match the job seeker and the organization based on the organizational characteristic information and the job seeker characteristic information. In other words, the calculation unit 212 and the specification unit 213 identify an organization to be recommended as a job candidate for the job seeker based on the organizational characteristic information and the job seeker characteristic information. For example, the calculation unit 212 calculates a matching degree indicating the degree of compatibility between the organization and the job seeker based on the organizational characteristic information and the job seeker characteristic information in a calculation step. And for example, the specification unit 213 identifies an organization that becomes a job candidate based on the matching degree in a specification step.

[0028] The display control unit 214 causes information of the recommended organization to be displayed on the screen (display unit) of the job seeker terminal 5 as job candidate information in a display step. The screen includes an object for executing a first action related to the job candidate. The first action will be described in detail later.

[0029] The function control unit 215 controls the message sending function or receiving function between the organization and the job seeker. Specifically, in the function control step, the function control unit 215 activates the function of sending a message from the administrator terminal 4 used by the administrator of the job candidate to the job seeker terminal 5 in response to meeting a predetermined activation condition. In other words, the administrator terminal 4 of the job candidate cannot send a message to the job seeker terminal 5 until the activation condition is met. Here, meeting the activation condition means that a predetermined activation action has been executed. The activation action includes at least the first action by the job seeker terminal 5. The activation action will be described in detail later.

[0030] 3. Regarding the operation of the information processing system 1 In Section 3, the flow of the information processing method executed by the information processing apparatus 2 will be described with reference to the drawings. Note that the order of the processes can be appropriately changed, a plurality of processes may be executed simultaneously, or some processes may be omitted.

[0031] 3.1 Outline of information processing FIG. 4 is a flowchart showing the flow of the information processing method according to Embodiment 1. First, the acquisition unit 211 of the information processing apparatus 2 acquires job seeker characteristic information from the job seeker terminal 5 or the storage unit 26 (S11: First acquisition step). When the acquisition unit 211 acquires the job seeker characteristic information from the storage unit 26, the following processing is executed in advance. For example, the acquisition unit 211 receives, via the communication unit 25, response information to the first questionnaire from the job seeker terminal 5. Then, the acquisition unit 211 evaluates the inner characteristics of the job seeker based on the received response information to the first questionnaire. Next, the acquisition unit 211 stores the response information to the first questionnaire and the evaluation result in the storage unit 26 as job seeker characteristic information.

[0032] Then, the acquisition unit 211 acquires the organizational characteristic information from the employee terminal 3 or the storage unit 26 (S12: Second acquisition step). When the acquisition unit 211 acquires the organizational characteristic information from the storage unit 26, it executes the following processing in advance. For example, the acquisition unit 211 receives, via the communication unit 25, response information to the second questionnaire from the employee terminals 3 of each employee in each organization in advance. Next, the acquisition unit 211 evaluates the inner characteristics of the employees and the characteristics of the organization based on the received response information to the second questionnaire. The acquisition unit 211 stores the response information and evaluation results of the second questionnaire in the storage unit 26 as organizational characteristic information.

[0033] Next, in the calculation step, the calculation unit 212 calculates the matching degree between the job seeker and the organization based on the job seeker characteristic information acquired in S11 and the organizational characteristic information of the organization acquired in S12 for each organization (S13). The method of calculating the matching degree will be described in detail later.

[0034] Next, the identification unit 213 identifies the organization that becomes a job candidate based at least on the matching degree calculated in S13 (S14). The method of identifying job candidates will be described in detail later.

[0035] Next, the display control unit 214 transmits the information of the organization identified as a job candidate to the job seeker terminal 5 and displays it on the display unit of the job seeker terminal 5 (S15). At this time, the display control unit 214 also displays an object for executing a first action related to the job candidate on the display unit of the job seeker terminal 5. In the present embodiment, the first action is to view the detailed information of the job candidate. As an example, the detailed information includes the basic information of the organization, the information on the job type required for the worker, the working conditions, the ability conditions, the information on the matching degree between the job seeker and the organization, or the organizational characteristic information. Thereby, the job seeker can easily know whether the recommended job candidate organization is attractive to him / herself or in what points it is suitable.

[0036] Next, the function control unit 215 determines whether an activation action including the first action has been executed within a predetermined time (S16). The activation action may be composed of only the first action, or may include at least one of the second action and the third action in addition to the first action. The second action is to transmit appeal information indicating that the job seeker terminal 5 is interested in the job candidate to the administrator terminal 4 of the job candidate. The third action is to transmit appeal information indicating that the administrator terminal 4 of the job candidate is interested in the job seeker to the job seeker terminal 5. In the present embodiment, the function control unit 215 determines that the activation action has been executed when the first action is executed within a predetermined time, then the second action is executed, and then the third action is executed in response to the second action. Note that the combination of the activation actions is not limited to this, but it is desirable that the first action be the starting point.

[0037] When the function control unit 215 determines that the activation action including the first action has been executed (YES in S16), the process proceeds to S17. On the other hand, when the function control unit 215 determines that the activation action including the first action has not been executed within a predetermined time (NO in S16), the process ends.

[0038] In S17, the function control unit 215 enables the function of sending a message from the administrator terminal 4 used by the administrator of the job candidate to the job seeker terminal 5. As a result, the administrator of the job candidate can directly conduct recruitment activities for the job seeker. In other words, direct recruitment becomes possible.

[0039] At this time, the function control unit 215 may also enable the function of sending a message from the job seeker terminal 5 to the administrator terminal 4. Note that the function of sending a message from the job seeker terminal 5 to the administrator terminal 4 may be valid from the beginning regardless of the determination result of S16.

[0040] 3.2 Details of Information Processing (Answer Screen 6 for the Second Questionnaire) FIG. 5 is a diagram showing an example of the second questionnaire response screen 6. The second questionnaire response screen 6 is displayed on the display unit of the employee terminal 3 prior to the acquisition of the organizational characteristic information in S12 of FIG. 4. The second questionnaire response screen 6 has areas 61 to 64 where questions for the organization's employees are displayed, and response areas 610, 620, 630, and 640 for receiving input of responses to the questions.

[0041] As shown in FIG. 5, in area 61, the question "Q1. Are you satisfied with the current situation?" for the employee is displayed. The response area 610 is an area for receiving input of a response to the question displayed in area 61. The response area 610 has a checkbox 611 "Satisfied", a checkbox 612 "So-so", a checkbox 613 "Average", and a checkbox 614 "Dissatisfied". That is, the employee inputs a response to the question by selecting from a four-level option as an example. Note that the response method is not limited to this.

[0042] Here, it is preferable that the response information of the second questionnaire includes information indicating levels by numbers. As an example, for the question "Q1. Are you satisfied with the current situation?" displayed in area 61 of FIG. 5, the received response information "Satisfied" is preferably information indicating an evaluation value of 8. Further, when a selection of "So-so" is received, it is preferably information indicating an evaluation value of 6, when a selection of "Average" is received, it is preferably information indicating an evaluation value of 4, and when a selection of "Dissatisfied" is received, it is preferably information indicating an evaluation value of 2. In this embodiment, the response information of the second questionnaire includes information indicating levels by numbers as described above. Also, the same applies to the response information of the first questionnaire described later. A method for acquiring organizational characteristic information based on the response information of the second questionnaire will be described later.

[0043] (Question Table T1) FIG. 6 is a diagram showing an example of a question table T1 that manages questions included in the second questionnaire. As shown in FIG. 6, preferably, the question table T1 may include information such as a major classification T11, a medium classification T12, a minor classification T13, and a question item T14. In other words, preferably, the question item T14 of the question table T1 may be classified into a plurality of classifications. Specifically, the question "Q1. Are you satisfied with the current situation?" displayed in the area 61 of FIG. 6 may be classified into the major classification T11 "Personality", the medium classification T12 "Challenge", and the minor classification T13 "Spirit of Challenge", respectively. Also, preferably, at least one of the major classification T11, the medium classification T12, and the minor classification T13 may be a classification indicating characteristics. In the present embodiment, the major classification T11 will be described as a classification indicating a category of characteristics.

[0044] Here, in S12 of FIG. 4, a method of obtaining organizational characteristic information based on questionnaire response information will be described. As an example, it is preferable that the acquisition unit 211 totals the response information of the second questionnaire received from the employees with the minor classification T13 of FIG. 6 as the aggregation axis. As shown in FIG. 6, the acquisition unit 211 totals the respective response information (evaluation values) for "Feeling satisfied with the current situation", "Feeling like trying a high-level job", and "Sometimes not being able to be interested in things recently" of the question item T14, and may use it as the evaluation value of the "Spirit of Challenge" of the minor classification T13. In this way, the acquisition unit 211 can calculate an evaluation value indicating the values of the employees by calculating an evaluation value for each minor classification T13 (evaluation item). For example, the acquisition unit 211 may calculate the integrated value of the response information (evaluation value) for each question for each minor classification T13 and use it as the characteristic information (evaluation value) of the employees. Also, for example, the acquisition unit 211 may calculate the average value of the response information (evaluation value) for each question for each minor classification T13 and use it as the characteristic information (evaluation value) of the employees.

[0045] Furthermore, the acquisition unit 211 can calculate an evaluation value indicating organizational characteristic information by aggregating the calculated characteristic information (evaluation value) of the employees for each organization.

[0046] Also preferably, the question item T14 may be a question asking for information regarding at least one of the values and personality of the employee with respect to their work. In other words, the response information for the second questionnaire may include information regarding at least one of the values and personality of the employee with respect to their work. In this embodiment, the response information for the second questionnaire will be described as including information regarding the values of the employee with respect to their work and their personality. Specifically, the major classification T11 in FIG. 6 includes "personality" and "values". That is, with respect to the question item T14 that asks the employee about information regarding personality and values, the question item T14 regarding personality is classified under the major classification T11 "personality", and the question item T14 regarding values is classified under the major classification T11 "values". According to such an aspect, the characteristics of the organization can be grasped more accurately.

[0047] (Organizational characteristic information) FIG. 7 is a diagram showing an example of an organizational characteristic management table T2 for managing organizational characteristic information. The organizational characteristic management table T2 may be stored in the storage unit 26. The organizational characteristic management table T2 associates the identification information of the organization, the evaluation items corresponding to the questions of the second questionnaire, and the result of aggregating the evaluation values corresponding to the response information for those questions in organizational units. As shown in FIG. 7, the organizational characteristic management table T2 may include information such as a company ID T21, an organization ID T22, an evaluation item (major classification) T24, an evaluation item (minor classification) T25, and an evaluation value T26 aggregated for each organization.

[0048] (Response screen for the first questionnaire) The first questionnaire response screen is displayed on the display unit of the job seeker terminal 5 prior to the acquisition of the job seeker characteristic information in S11 of FIG. 4. Since the first questionnaire response screen has basically the same configuration as the second questionnaire response screen 6 described above, the description thereof will be omitted.

[0049] Here, all the questions included in the first questionnaire may be the same as those in the second questionnaire, or some or all of them may be different. In this embodiment, the questions included in the first questionnaire are selected from the question table T1 shown in FIG. 6 in the same manner as the second questionnaire. However, the questions included in the first questionnaire may be selected from another question table that asks for information regarding at least one of the values and personalities of job seekers.

[0050] In this embodiment, the response information of the first questionnaire is assumed to include information indicating levels in numbers. And the method for obtaining job seeker characteristic information based on the response information of the questionnaire is basically the same as the method for obtaining the characteristic information of employees described above.

[0051] (Job seeker characteristic information) FIG. 8 is a diagram showing an example of a job seeker characteristic management table T3 for managing job seeker characteristic information. The job seeker characteristic management table T3 associates the identification information of the job seeker, the evaluation items corresponding to the questions of the first questionnaire, and the evaluation results calculated for each classification based on the evaluation values corresponding to the response information to those questions. As shown in FIG. 8, the job seeker characteristic management table T3 may include information such as a test taker ID T31 for identifying the test taker who is the job seeker, an evaluation item (major classification) T32, an evaluation item (minor classification) T33, and an evaluation value T34 calculated for each minor classification.

[0052] (Calculation of matching degree) In S13 of FIG. 4, the calculation unit 212 calculates the matching degree between the job seeker and the organization based on the job seeker characteristic information and the organization characteristic information for each organization. Specifically, the calculation unit 212 calculates the matching degree using the evaluation items and evaluation values included in the organization characteristic management table T2 and the evaluation items and evaluation values included in the job seeker characteristic management table T3.

[0053] The matching degree calculation method may be performed using any method. The calculation unit 212 may calculate the matching degree for each evaluation item, and calculate the overall matching degree between the job seeker and the organization based on the matching degree for each evaluation item. For example, the calculation unit 212 may calculate the average value of the matching degrees for each evaluation item as the overall matching degree.

[0054] Here, the matching degree for an evaluation item may be calculated by the following method. For example, when the evaluation item is commonly included in the organization characteristic management table T2 and the job seeker characteristic management table T3, the calculation unit 212 may calculate the matching degree for that evaluation item based on the difference between the evaluation value in the organization characteristic management table T2 and the evaluation value in the job seeker characteristic management table T3.

[0055] When the evaluation items included in the organization characteristic management table T2 are different from the evaluation items included in the job seeker characteristic management table T3, the calculation unit 212 may calculate the matching degree for that evaluation item by comparing the evaluation values of the evaluation items that are correlated with each other. At this time, the calculation unit 212 may further use the correlation coefficient of the evaluation items to calculate the above-mentioned matching degree.

[0056] In addition, the calculation unit 212 may use a trained machine learning model for calculating the overall matching degree or for calculating the matching degree for an evaluation item. At this time, the machine learning model may be configured to output the matching degree when the inner product of the vector representing the evaluation value included in the organization characteristic management table T2 and the vector representing the evaluation value included in the job seeker characteristic management table T3 is input.

[0057] (Identification of job candidates) In S14 of FIG. 4, the identification unit 213 identifies the organization that becomes a job candidate based on the matching degree between the job seeker and the organization. The job candidate identification method may be performed using any method. For example, the identification unit 213 may identify the organization whose matching degree with the job seeker is equal to or higher than a predetermined value as a job candidate. Also, for example, the identification unit 213 may identify the top several companies with a high matching degree with the job seeker as job candidates.

[0058] By identifying job candidates based on the degree of match based on the internal characteristics in this way, the information processing apparatus 2 can recommend to the job seeker an organization whose corporate culture matches the values or personality of the job seeker. Thereby, a mismatch between the organization and the job seeker can be avoided.

[0059] (Display screens 7, 8 of the job seeker terminal 5) In S15 of FIG. 4, the display control unit 214 causes the display unit of the job seeker terminal 5 to display the information of the organization identified as the job candidate as the matching result. FIG. 9 is a diagram showing an example of the display screen 7 of the matching result. The display screen 7 includes areas 71, 72, and 73 showing information of companies that are job candidates. Area 71 includes information on the name of the organization with the highest degree of match. Area 72 includes information on the name of the organization with the second highest degree of match. Area 73 includes information on the name of the organization with the third highest degree of match.

[0060] Areas 71, 72, and 73 may further include the degree of match for each evaluation item. Further, at positions corresponding to each of areas 71, 72, and 73, browsing buttons 711, 721, and 731 for browsing the detailed information of the organization are arranged as objects for executing the first action.

[0061] For example, when the job seeker terminal 5 selects the browsing button 711, the display screen 8 shown in FIG. 10 is transitioned to.

[0062] FIG. 10 is a diagram showing an example of the display screen 8 of the detailed information of the organization. The display screen 8 includes corporate information 81 and recruitment conditions 82 as the detailed information of the organization. As shown in FIG. 10, the corporate information 81 is the basic information of the organization and includes, as an example, the industry type, location, number of employees, and business content of the company. Also, as an example, the recruitment conditions 82 include job type, work location, application qualifications, work system, and annual income.

[0063] The display screen 8 includes an appeal button 83 for the job seeker to convey to the organization that the job seeker is interested in the organization. In response to the job seeker terminal 5 selecting the appeal button 83, the information processing device 2 transmits appeal information to the administrator terminal 4 of the job candidate. The appeal information includes at least the identification information of the job seeker.

[0064] (Display screen 9 of the job seeker terminal 5 for the job candidate) On the administrator terminal 4 of the job candidate that has received the appeal information, a display screen 9 for notifying that the appeal information has been received is displayed. FIG. 11 is a diagram showing an example of the display screen 9 for notifying that the job seeker's appeal information has been received.

[0065] The display screen 9 includes notification information 90 indicating that the appeal information of the job seeker has been received, basic information 91 of the job seeker who sent the appeal information, and matching degree information 92 with that job seeker. As shown in FIG. 11, as an example, the basic information 91 includes information on the job seeker's place of residence, place of origin, educational background, and qualifications held. Also, as an example, the matching degree information 92 includes matching degree information for each evaluation item.

[0066] The display screen 9 includes an appeal button 93 for making a so-called appeal response for the organization to convey to the job seeker that the organization is interested in the job seeker. In response to the administrator terminal 4 selecting the appeal button 93, the information processing device 2 transmits the appeal information to the job seeker terminal 5. The appeal information includes at least the identification information of the organization.

[0067] The function control unit 215 of the information processing device 2 activates a function of transmitting a message from the organization to the job seeker in response to an appeal response being made.

[0068] [Effect] To summarize the above, when the information processing apparatus 2 determines that the job seeker has performed the first action at least less frequently in relation to an organization that is well-suited to the job seeker in terms of internal characteristics, it activates the function of sending a message from the organization to the job seeker. By making the execution of the first action a condition at least, the job seeker can search for a well-suited organization while ensuring psychological stability. Also, it becomes easier to promote job hunting activities led by the job seeker rather than one-sided recruitment activities by the organization. This can reduce the mismatch between the organization and the job seeker.

[0069] In addition, the information processing apparatus 2 of the present embodiment activates the function of sending a message from the organization to the job seeker when the job seeker views the detailed information of a job candidate and shows interest. Conversely, when the job seeker shows no interest in the job candidate, the organization cannot send a message to the job seeker. Therefore, it becomes even easier to promote job hunting activities led by the job seeker rather than one-sided recruitment activities by the organization. This can further reduce the mismatch between the organization and the job seeker.

[0070] Furthermore, in addition to the above conditions, the information processing apparatus 2 of the present embodiment may activate the function of sending a message from the organization to the job seeker when the organization that has received the appeal information shows interest in the job seeker. Therefore, it becomes easier for both the job seeker and the organization to carry out job hunting and recruitment activities while ensuring psychological stability. This can further reduce the mismatch between the organization and the job seeker.

[0071] 4. Modification Example Note that the first embodiment can be modified as follows. For example, although the specific unit 213 identifies organizations that are potential job candidates based on the degree of match between the job seeker and the organization, in addition to the degree of match, organizations that are potential job candidates may be identified based on working conditions or ability conditions. Here, the working conditions may be conditions related to job type, work location, or work form. The ability conditions may be conditions related to the presence or absence of qualifications, training attendance history, and the results of aptitude tests.

[0072] In addition to the matching degree, a method for identifying job candidates based on work conditions is as follows, for example. First, the identifying unit 213 identifies a plurality of first organizations that are organizations with a matching degree equal to or higher than a predetermined value. Next, the identifying unit 213 acquires recruitment condition information, which is information regarding work conditions required by the first organization for workers, and job seeker condition information, which is information regarding work conditions required by the job seeker. Then, based on the recruitment condition information and the job seeker condition information, the identifying unit 213 identifies, as job candidates, first candidate organizations among the plurality of first organizations for which it is determined that the work conditions required by the first organization satisfy the work conditions required by the job seeker.

[0073] In this way, in addition to the matching based on internal characteristics, by filtering according to work conditions, the information processing apparatus 2 can recommend to the job seeker an organization whose corporate culture matches the values or personality of the job seeker and that satisfies the work conditions required by the job seeker. Thereby, mismatches between the organization and the job seeker can be further avoided.

[0074] In addition to the matching degree, a method for identifying job candidates based on ability conditions is as follows, for example. First, the identifying unit 213 identifies a plurality of first organizations that are organizations with a matching degree equal to or higher than a predetermined value. Next, the identifying unit 213 acquires recruitment ability information, which is information indicating the ability conditions required by the first organization for workers, and job seeker ability information, which is information regarding the abilities of the job seeker. Next, based on the recruitment ability information and the job seeker ability information, the identifying unit 213 identifies, as job candidates, first candidate organizations among the plurality of first organizations for which it is determined that the abilities of the job seeker satisfy the ability conditions.

[0075] In this way, in addition to the matching based on internal characteristics, by filtering according to ability conditions, the information processing apparatus 2 can identify a combination in which the corporate culture of the organization matches the values or personality of the job seeker and the job seeker satisfies the ability conditions required by the organization. Then, the information processing apparatus 2 can recommend an organization to the job seeker among the job seeker and the organization that are in a matching relationship with each other. Thereby, mismatches between the organization and the job seeker can be further avoided.

[0076] At this time, the specific part 213 may further specify, as a recruitment candidate, a second candidate organization among the plurality of first organizations for which it is determined that the abilities of the job seekers do not meet the ability requirements, based on the recruitment ability information and the job seeker ability information. Then, in the display step, the display control unit 214 may display the information of the first candidate organization and the information of the second candidate organization on the screen of the job seeker terminal 5 as distinguishable recruitment candidate information. Alternatively, in the display step, the display control unit 214 may preferentially display the information of the first candidate organization over the information of the second candidate organization.

[0077] In the first embodiment, the case where the information processing apparatus 2 is a single apparatus has been described. However, part or all of each component of the information processing apparatus 2 may be realized by a plurality of information processing apparatuses, circuits, or the like. In this case, the plurality of information processing apparatuses, circuits, or the like may be centrally arranged or distributed. For example, the information processing apparatuses, circuits, or the like may be realized in a form in which each is connected via a communication network, such as a client-server system or a cloud computing system. Further, the functions of the information processing apparatus 2 may be provided in the form of SaaS (Software as a Service).

[0078] The present disclosure has been described with reference to the embodiments, but the present disclosure is not limited to the above. Various changes that can be understood by those skilled in the art within the scope of the invention can be made to the configuration and details of the present disclosure.

[0079] Some or all of the above embodiments may be described as follows in the following supplementary notes, but are not limited thereto. (Supplementary Note 1) An information processing apparatus including a control unit and a communication unit, The control unit, executes an acquisition step, a display step, and a function control step, The control unit, in the acquisition step, acquires organization characteristic information, which is information indicating the internal characteristics of a person belonging to an organization that recruits workers, and job seeker characteristic information, which is information indicating the internal characteristics of a job seeker, In the display step, information on an organization recommended based on the organizational characteristic information and the job seeker characteristic information is displayed on the screen of the job seeker terminal, which is the terminal of the job seeker, as information on a job candidate. The screen includes an object for executing a first action related to the job candidate. In the function control step, in response to the job seeker terminal satisfying a predetermined condition including execution of the first action, a function of transmitting a message from the terminal of the job candidate to the job seeker terminal is enabled. An information processing apparatus. (Appendix 2) The first action is to view detailed information on the job candidate. The information processing apparatus according to Appendix 1. (Appendix 3) The predetermined condition includes the job seeker terminal transmitting appeal information indicating that the job seeker is interested in the job candidate to the terminal of the job candidate. The information processing apparatus according to Appendix 1 or 2. (Appendix 4) The predetermined condition further includes the terminal of the job candidate transmitting appeal information indicating that the job candidate is interested in the job seeker to the job seeker terminal. The information processing apparatus according to Appendix 3. (Appendix 5) The control unit a calculation step of calculating a matching degree indicating the degree of compatibility between the organization and the job seeker based on the organizational characteristic information and the job seeker characteristic information; a specifying step of specifying the job candidate from organizations whose matching degree is equal to or greater than a predetermined value The information processing apparatus according to any one of Appendices 1 to 4, which further executes the above steps. (Appendix 6) The control unit, in the specifying step, identifies a plurality of first organizations that are organizations whose matching degree is equal to or greater than a predetermined value, The first organization obtains recruitment condition information, which is information regarding the working conditions required by the organization for the worker, and applicant condition information, which is information regarding the working conditions required by the applicant, Based on the recruitment condition information and the applicant condition information, among the plurality of first organizations, a first candidate organization whose working conditions are determined to satisfy the working conditions required by the applicant is specified as the job candidate. The information processing apparatus according to Supplementary Note 5. (Supplementary Note 7) In the specifying step, the control unit specifies a plurality of first organizations that are organizations with a matching degree equal to or higher than a predetermined value, The first organization obtains recruitment ability information, which is information indicating the ability conditions required by the organization for the worker, and applicant ability information, which is information regarding the applicant's ability, Based on the recruitment ability information and the applicant ability information, among the plurality of first organizations, a first candidate organization whose applicant's ability is determined to satisfy the ability conditions is specified as the job candidate. The information processing apparatus according to Supplementary Note 5 or 6. (Supplementary Note 8) An applicant terminal, which is a terminal of an applicant, and an information processing apparatus including a control unit and a communication unit An information processing system comprising: The control unit executes an acquisition step, a display step, and a function control step, The control unit In the acquisition step, organization characteristic information, which is information indicating the internal characteristics of a person belonging to an organization that recruits workers, and applicant characteristic information, which is information indicating the internal characteristics of the applicant, are acquired. In the display step, information on the organization selected based on the organization characteristic information and the applicant characteristic information is displayed on the screen of the applicant terminal as information on job candidates. The screen includes an object for executing a first action related to the job candidate. In the function control step, in response to satisfying a predetermined condition including that the job seeker terminal has executed the first action, enable the function of sending a message from the terminal of the job candidate to the job seeker terminal An information processing system (Appendix 9) An information processing method executed in an information processing apparatus, The information processing method includes an acquisition step, a display step, and a function control step, In the acquisition step, acquire organization characteristic information which is information indicating the inner characteristics of a person belonging to an organization recruiting workers, and job seeker characteristic information which is information indicating the inner characteristics of a job seeker, In the display step, display information of an organization selected based on the organization characteristic information and the job seeker characteristic information on the screen of the job seeker terminal which is the terminal of the job seeker as information of a job candidate, The screen includes an object for executing a first action related to the job candidate, In the function control step, in response to satisfying a predetermined condition including that the job seeker terminal has executed the first action, enable the function of sending a message from the terminal of the job candidate to the job seeker terminal An information processing method (Appendix 10) A program for causing an information processing apparatus to execute an acquisition step, a display step, and a function control step, In the acquisition step, acquire organization characteristic information which is information indicating the inner characteristics of a person belonging to an organization recruiting workers, and job seeker characteristic information which is information indicating the inner characteristics of a job seeker, In the display step, display information of an organization selected based on the organization characteristic information and the job seeker characteristic information on the screen of the job seeker terminal which is the terminal of the job seeker as information of a job candidate, The screen includes an object for executing a first action related to the job candidate, In the function control step, when a predetermined condition including the job seeker terminal having executed the first action is satisfied, enable the function of sending a message from the terminal of the job candidate to the job seeker terminal. Program.

Explanation of Signs

[0080] 1 Information processing system 2 Information processing device 3 Employee terminal 4 Administrator terminal 5 Job seeker terminal 6 Second questionnaire response screen 7,8,9 Display screen 21 Control unit 22 Processor 23 ROM 24 RAM 25 Communication unit 26 Storage unit 27 Input unit 28 Display unit 61,62,63,64,71,72,73 Areas 81 Company information 82 Recruitment conditions 83 Appeal button 90 Notification information 91 Basic information 92 Matching degree information 93 Appeal button 211 Acquisition unit 212 Calculation unit 213 Identification unit 214 Display control unit 215 Function control unit 610,620,630,640 Response areas 611,612,613,614 Check boxes 711,721,731 Browse buttons NW Network T1 Question table T11 Major classification T12 Medium classification T13 Minor classification T14 Question items T2 Organization Characteristic Management Table T21 Company ID T22 Organization ID T24 Evaluation Item (Major Classification) T25 Evaluation Item (Minor Classification) T26 Evaluation Value T3 Job Seeker Characteristic Management Table T31 Test Taker ID T32 Evaluation Item (Major Classification) T33 Evaluation Item (Minor Classification) T34 Evaluation Value

Claims

1. An information processing apparatus comprising a control unit and a communication unit, wherein the control unit executes an acquisition step, a display step, and a function control step, wherein the control unit in the acquisition step, acquires organization characteristic information which is information indicating the inner characteristics of a person belonging to an organization recruiting workers, and applicant characteristic information which is information indicating the inner characteristics of an applicant; in the display step, displays information of an organization recommended based on the organization characteristic information and the applicant characteristic information on a screen of an applicant terminal which is a terminal of the applicant as information of a job candidate; the screen includes an object for executing a first action related to the job candidate; in the function control step, activates a function of transmitting a message from a terminal of the job candidate to the applicant terminal in response to a predetermined condition including that the applicant terminal has executed the first action. Information processing apparatus.

2. The first action is to view detailed information of the job candidate. The information processing apparatus according to Claim 1.

3. The predetermined condition includes that the applicant terminal transmits appeal information indicating that the applicant is interested in the job candidate to the terminal of the job candidate. The information processing apparatus according to Claim 1.

4. The predetermined condition further includes that the terminal of the job candidate transmits appeal information indicating that the job candidate is interested in the applicant to the applicant terminal. The information processing apparatus according to Claim 3.

5. The control unit further executes a calculation step of calculating a matching degree indicating the degree of compatibility between the organization and the applicant based on the organization characteristic information and the applicant characteristic information, and a specifying step of specifying the job candidate from organizations where the matching degree is equal to or more than a predetermined value. The information processing apparatus according to Claim 1.

6. In the specifying step, the control unit specifies a plurality of first organizations which are organizations where the matching degree is equal to or more than a predetermined value, acquires recruitment condition information which is information regarding working conditions required by the organization for the worker, and applicant condition information which is information regarding working conditions required by the applicant, and based on the recruitment condition information and the applicant condition information, specifies a first candidate organization, which is determined that the working conditions required by the first organization satisfy the working conditions required by the applicant, among the plurality of first organizations as the job candidate. The information processing apparatus according to claim 5.

7. In the specific step, the control unit identifies a plurality of first organizations that are organizations with a matching degree equal to or higher than a predetermined value, acquires recruitment ability information that is information indicating ability conditions required by the first organization for the worker and job seeker ability information that is information regarding the abilities of the job seeker, and based on the recruitment ability information and the job seeker ability information, identifies, as the job candidate, a first candidate organization among the plurality of first organizations for which it is determined that the abilities of the job seeker satisfy the ability conditions The information processing apparatus according to claim 5.

8. An information processing system including a job seeker terminal that is a terminal of a job seeker, and an information processing apparatus including a control unit and a communication unit, wherein the control unit executes an acquisition step, a display step, and a function control step, and in the acquisition step, the control unit acquires organization characteristic information that is information indicating the inner characteristics of a person belonging to an organization that recruits workers and job seeker characteristic information that is information indicating the inner characteristics of the job seeker, in the display step, displays, on the screen of the job seeker terminal, as information on job candidates, information on an organization selected based on the organization characteristic information and the job seeker characteristic information, the screen includes an object for executing a first action related to the job candidate, and in the function control step, enables a function of transmitting a message from the terminal of the job candidate to the job seeker terminal in response to the job seeker terminal satisfying a predetermined condition including execution of the first action Information processing system.

9. An information processing method executed in an information processing apparatus, the information processing method including an acquisition step, a display step, and a function control step, wherein in the acquisition step, organization characteristic information that is information indicating the inner characteristics of a person belonging to an organization that recruits workers and job seeker characteristic information that is information indicating the inner characteristics of the job seeker are acquired, in the display step, information on an organization selected based on the organization characteristic information and the job seeker characteristic information is displayed on the screen of the job seeker terminal that is the terminal of the job seeker as information on job candidates, and the screen includes an object for executing a first action related to the job candidate In the function control step, in response to satisfying a predetermined condition including that the job seeker terminal has executed the first action, enable the function of sending a message from the terminal of the job candidate to the job seeker terminal Information processing method.

10. A program for causing an information processing apparatus to execute an acquisition step, a display step, and a function control step, In the acquisition step, acquire organization characteristic information that is information indicating the internal characteristics of a person belonging to an organization that recruits workers, and job seeker characteristic information that is information indicating the internal characteristics of a job seeker, In the display step, display information on an organization selected based on the organization characteristic information and the job seeker characteristic information on a screen of the job seeker terminal, which is the terminal of the job seeker, as information on a job candidate, The screen includes an object for executing a first action related to the job candidate, In the function control step, in response to satisfying a predetermined condition including that the job seeker terminal has executed the first action, enable the function of sending a message from the terminal of the job candidate to the job seeker terminal Program.

Images