Management device, management system, questionnaire presentation method, and program

Abstract

To provide a management device, a management system, a questionnaire presentation method, and a program which implement questionnaire to an appropriate questionnaire target at appropriate timing.SOLUTION: In a management system 1, a management device 2 of an office 5 used by a plurality of workers includes: a facility management unit 21 which manages usage state of the workers regarding facility 5 installed in the office; and a questionnaire presentation unit 22 which presents the questionnaire by displaying the questionnaire on terminals owned and / or used by the workers at prescribed timing in the usage of the facility to the workers having used the facility on the basis of the usage state.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to a management device, a management system, a questionnaire presentation method, and a program. Specifically, the present invention relates to a management device, a management system, a questionnaire presentation method, and a program that can conduct a questionnaire for appropriate questionnaire respondents at an appropriate timing.

Background Art

[0002] As an information processing system for supporting the implementation of questionnaires in enterprises and other organizations, for example, the questionnaire support device of Patent Document 1 is known.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] In recent enterprises and other organizations, questionnaires are being utilized as a means to maintain high motivation among employees and improve business efficiency. The prior art can efficiently proceed with the operations of presenting questionnaires to employees, having them input answers and collecting them, and aggregating the collected questionnaire results using an information processing system.

[0005] A questionnaire can be conducted, for example, for the purpose of improving the business efficiency of the entire organization as described above. On the other hand, a questionnaire can also be conducted regarding office facilities such as meeting rooms, private rooms, open spaces, or shared furniture in the offices and other facilities of the organization for the purpose of improving the office facilities.

[0006] On the one hand, in order to obtain valid questionnaire results, the questionnaire regarding facilities must be conducted for employees and the like who use the facilities. However, in the prior art, there was a problem that it was impossible to select employees and the like who used the facilities as appropriate questionnaire respondents and conduct the questionnaire. Also, regarding the timing of conducting the questionnaire, even if the questionnaire is conducted when too much time has passed since the employee used the facilities, it is impossible to obtain valid responses. However, in the prior art, there was a problem that the questionnaire could not be conducted at an appropriate timing.

[0007] In view of the above problems, an object of the present invention is to provide an office management device, an office management system, a questionnaire presentation method, and a program that can conduct a questionnaire for appropriate questionnaire respondents at an appropriate timing.

Means for Solving the Problems

[0008] The management device according to the present invention, which is made to solve the above problems, is an office management device used by a plurality of workers, and includes a facility management unit that manages the usage status of the workers regarding the facilities provided in the office, and a questionnaire presentation unit that presents a questionnaire to the workers who have used the facilities based on the usage status. The questionnaire presentation unit is characterized by presenting the questionnaire to the workers by displaying the questionnaire on the terminals held and / or used by the workers at a predetermined timing in the use of the facilities.

[0009] In the management device according to the present invention, the predetermined timing may be immediately before or immediately after the end of the use of the facilities.

[0010] The management device according to the present invention may further include a position specifying unit that specifies the position of the worker in the office, and the facility management unit may manage the usage status based on the specified position of the worker.

[0011] The management device according to the present invention may be configured such that the predetermined timing is a timing determined to be after the use of the facility and to have performed a predetermined action based on the position of the worker.

[0012] The management device according to the present invention may further include a reservation reception unit that receives a reservation for using the facility, and the facility management unit may manage the usage status based on the usage reservation received by the reservation reception unit.

[0013] The management device according to the present invention may be configured such that the questionnaire presentation unit is installed in the office and displays the questionnaire on a display device of a terminal used by the worker.

[0014] The management device according to the present invention may be configured such that the questionnaire presentation unit displays the questionnaire on a display device of a terminal possessed by the worker.

[0015] The management device according to the present invention may be configured such that when a plurality of workers use the facility, the questionnaire presentation unit selects one or more questionnaire respondents from the plurality of workers and presents the questionnaire to the selected workers.

[0016] The management device according to the present invention may further include a usage stop worker identification unit that identifies a worker who has stopped using the facility based on the usage status, and a second questionnaire presentation unit that presents a second questionnaire to the worker who has stopped using the facility.

[0017] The management system according to the present invention, which has been made to solve the above-described problems, is a management system including terminals possessed and / or used by a plurality of workers in an office, and a management device communicably connected to the terminals. The management device includes a facility management unit that manages the usage status of the workers regarding the facilities provided in the office, and a questionnaire presentation unit that presents a questionnaire to the workers who have used the facilities based on the usage status. The terminal is characterized in that it displays the questionnaire transmitted by the questionnaire presentation unit at a predetermined timing in the use of the facilities on a display unit of the terminal.

[0018] The questionnaire presentation method according to the present invention, which has been made to solve the above-described problems, is a method of presenting a questionnaire regarding facilities provided in an office to a plurality of workers in the office using a computer. The method includes steps of acquiring the usage status of the workers regarding the facilities, identifying the workers to whom the questionnaire is to be presented based on the usage status, and displaying the questionnaire at a predetermined timing in the use of the facilities on terminals possessed and / or used by the identified workers.

Advantages of the Invention

[0019] According to the configuration of the present invention, based on the usage status of the workers regarding the facilities managed by the facility management unit, the questionnaire presentation unit displays the questionnaire on the terminals possessed and / or used by the workers at a predetermined timing in the use of the facilities, thereby presenting the questionnaire. Thus, it is possible to conduct a questionnaire for appropriate questionnaire recipients at an appropriate timing.

Brief Description of the Drawings

[0020]

Figure 1

Figure 2

Figure 3

Mode for Carrying Out the Invention

[0021] Hereinafter, an example of an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a diagram showing the configuration of a management system 1 according to an example of an embodiment of the present invention. As shown in FIG. 1, in an example of this embodiment, a management system 1 according to an example of this embodiment includes a management device 2 and a user terminal 3 used by a worker who uses an office 4, which are communicably connected via a network 6.

[0022] The management device 2 is a device that manages the usage status of facilities 5 provided in the office 4 by workers and presents a questionnaire to the workers at a predetermined timing. In an example of this embodiment, the management device 2 includes a facility management unit 21, a questionnaire presentation unit 22, a position identification unit 23, a reservation reception unit 24, an idle worker identification unit 25, a second questionnaire presentation unit 26, and a database 27.

[0023] Note that the management device 2 in an example of this embodiment is configured using a well-known server computer. A program that causes the server computer to function as the management device 2 is stored in advance in an HDD (Hard Disk Drive), SSD (Solid State Drive), or other storage device of the server computer. By loading the stored program into the memory and having the CPU (Central Processing Unit) execute it, the server computer functions as the management device 2. Note that the hardware configuration of the management device 2 may be arbitrarily selected. For example, the management device 2 may be configured using two or more computers. Also, the management device 2 may be configured not using a server computer, but using, for example, a well-known personal computer, and the management device 2 may be configured using a well-known computer that satisfies processing speed, fault tolerance, and other required performance. Also, the location where the management device 2 is installed may be arbitrarily selected. The management device 2 may be installed in the office 4, or may be installed in a remote location such as a data center. Also, part or all of the functions of the management device 2 may be configured to be provided as a cloud service using a computer installed in a remote location.

[0024] The facility management unit 21 manages the usage status of workers regarding the facilities 5 provided in the office 4. In an example of this embodiment, the facility management unit 21 generates information indicating the usage status based on information regarding the use of the facilities 5 provided in the office 4, information regarding the use of the facilities 5 received by the reservation reception unit 24, and information regarding the positions of the workers identified by the position identification unit 23, and records and manages it in the database 27 described later.

[0025] The questionnaire presenting unit 22 presents a questionnaire to the worker who uses the facility 5 based on the usage status managed by the above-described facility management unit 21. In an example of the present embodiment, when a worker uses the facility 5, the questionnaire is presented on the display unit 31 of the user terminal 3 that the worker possesses and / or uses at a predetermined timing in the usage. The predetermined timing may be, for example, immediately before or immediately after the worker finishes using the facility 5, or at the start of work after the day following the worker's use of the facility 5. However, in an example of the present embodiment, after the worker uses the facility 5, the questionnaire is presented at the timing when it is determined that the worker has performed a predetermined action based on the position of the worker specified by the position specifying unit 23 described later. The processing from the worker's use of the facility 5 to the questionnaire presentation will be described later.

[0026] The position specifying unit 23 specifies the position of the worker in the office 4. The user terminal 3 in an example of the present embodiment may be configured using, for example, a smartphone, a tablet computer, or other portable terminal possessed by the worker, as will be described later. Alternatively, it may be a computer or other terminal installed in the office 4 and configured using the terminal used by the worker. When using a smartphone or other portable terminal as the user terminal 3, for example, geographical coordinates can be obtained using a GPS (Global Positioning System) receiver provided in the user terminal 3, and the position specifying unit 23 may specify the position of the worker possessing the user terminal 3 based on the obtained coordinates. Or, when the user terminal 3 is equipped with a Wi-Fi, Bluetooth (registered trademark), NFC (Near Field Communication), or other wireless communication device, the position of the worker possessing the user terminal 3 may be specified based on the position of the access point, beacon device, or other communication device to which the wireless communication device is connected. Also, when using a computer installed in the office 4 as the user terminal 3, when the worker performs a login or other authentication procedure on the user terminal 3, the position where the user terminal 3 is installed may be specified as the position of the worker.

[0027] The reservation reception unit 24 receives a reservation for the use of the worker's equipment 5. In an example of the present embodiment, for example, when the equipment 5 is a conference room, a worker who wishes to use the equipment 5, which is the conference room, can reserve the use of the equipment 5 with the reservation reception unit 24 provided in the management device 2. The reservation reception unit 24 receives a reservation for use from the worker and records it in a database 27 described later as use reservation information including information indicating the worker who made the reservation, information indicating the equipment 5 to be used, and information indicating the date and time of use.

[0028] The usage stop worker identification unit 25 identifies a worker who has stopped using the equipment 5. As described above, the management device 2 in an example of the present embodiment manages the usage status of workers regarding the equipment 5 by the equipment management unit 21. The usage stop worker identification unit 25 identifies a worker who has stopped using the equipment 5 based on the usage status managed by the equipment management unit 21.

[0029] The second questionnaire presentation unit 26 presents a second questionnaire to the worker who has stopped using the equipment 5 identified by the usage stop worker identification unit 25 described above.

[0030] The database 27 is a database that records information indicating the usage status described above, information indicating use reservations, and other information handled by the management device 2. The database 27 in an example of the present embodiment is an RDBMS (Relational Database Management System) constructed in the management device 2, but how the database 27 is configured can be arbitrarily changed. For example, a part of the storage device of the management device 2 may be used as the database 27.

[0031] The user terminal 3 is a terminal possessed and / or used by a worker who uses the office 4. In an example of the present embodiment, the user terminal 3 may be configured using a smartphone, tablet computer, notebook computer, or other portable terminal possessed by the worker, or may be a stationary computer or other terminal provided in the office 4 and used by the worker. In an example of the present embodiment, the aforementioned questionnaire presenting unit 22 presents a questionnaire to the worker by displaying the questionnaire on a display or other display device 31 provided in the user terminal 3. In an example of the present embodiment, a worker is a person who conducts business in the office 4, and a person who conducts business in the office 4 may be configured to be treated as a worker regardless of the work area, position, type of contract, or other attributes.

[0032] The office 4 is a work space used by workers belonging to an organization such as a company or organization that conducts business. The office 4 may be part or all of a building or other facility, or may be part or all of a factory or a predetermined site. Also, the office 4 may be a single facility, or may be composed of two or more facilities, and any work space provided with the facility 5 for managing the usage status may be used as the office 4.

[0033] The facility 5 is provided in the office 4 and is an object to be managed for the usage status of the worker. The facility 5 may be, for example, a meeting room, free space, private room, or other facility, or may be a work desk, chair, shared copy machine, or other furniture. Also, the facility 5 may be connected to the network 6 or may not be connected as long as the usage status of the worker regarding the facility 5 can be managed by the aforementioned facility management unit 21. The usage status of the worker regarding the facility 5 may be, for example, such that the facility 5 directly communicates with the management device 2 to transmit and receive usage history and other information, or may be configured such that the administrator of the management system 1 or another device acquires usage history and other information from the facility 5 at predetermined intervals and records it in the management device 2.

[0034] Network 6 is a computer network that communicably connects the management device 2, the user terminal 3, and the facility 5. Network 6 may be, for example, the Internet or other wide area network as Network 6, or it may be a LAN (Local Area Network), or alternatively, a VPN (Virtual Private Network) may be configured on a wide area network to be Network 6. Also, Network 6 may be a wired network, a wireless network, or a combination of a wired network and a wireless network.

[0035] The configuration of the management system 1 in an example of this embodiment is as above. Next, the flow of the questionnaire presentation process in an example of this embodiment will be described. FIG. 2 is a flowchart showing the flow of the questionnaire presentation process in an example of this embodiment. As shown in FIG. 2, the office management system 1 in an example of this embodiment acquires the usage status of workers regarding the facility 5 provided in the office 4 (step S1).

[0036] In obtaining the usage status in step S1, first, information that becomes input data for the usage status is collected (step S11). The input data may use any information related to the use of the facility 5. For example, when the meeting room or private room is the facility 5, information regarding entry and exit may be used as the input data. Also, when a computer or other device installed in the office 4 is the facility 5, authentication information and information regarding login / logout when starting and / or ending the use of the computer may be used as the input data. Also, as described above, the management device 2 in an example of this embodiment includes a reservation reception unit 24 and can receive a usage reservation for the facility 5, and information regarding the reservation is collected as the input data.

[0037] Also, the management device 2 in an example of the present embodiment includes a position specifying unit 23, and collects the position of the worker specified by the position specifying unit 23 as input data. For example, when the facility 5 is a conference room, a private room, or the like, when a worker enters the facility 5, it is considered that the worker has started using the facility 5, and the position of the worker specified by the position specifying unit 23 can be used as information that becomes input data of the usage status. Also, when a worker leaves the facility 5, it is considered that the worker has finished using the facility 5, and the position of the worker specified by the position specifying unit 23 can be used as information that becomes input data of the usage status. Note that whether to collect all the information on the position of the worker specified by the position specifying unit 23 as the target of the collection in step S11, or to collect a part thereof such as satisfying a predetermined condition can be arbitrarily selected. For example, when a worker approaches and / or leaves a predetermined facility 5, the position of the approaching and / or leaving worker may be collected as information that becomes input data of the usage status.

[0038] Also, in step S11, the method of collecting the above-described information may be arbitrarily selected. For example, when the management device 2 and the facility 5 are communicably connected via the network 6, in step S11, the management device 2 may directly request information from the facility 5 and collect the information transmitted by the facility 5 in response. Also, when the facility 5 is not communicably connected to the management device 2, the administrator or other person in charge of the management system 1 may periodically acquire usage history and other information from the facility 5 and store it in a predetermined storage space of the management device 2, and in step S11, the management device 2 may collect the information stored in the storage space.

[0039] After collecting information in step S11, usage status information indicating the usage status of workers regarding facility 5 is generated based on the collected information (step S12). As described above, in an example of this embodiment, the facilities 5 provided in the office 4 are conference rooms, private rooms, computers, desks, etc., and it is assumed that the content, format, and other configurations of the information collected for each facility 5 are different. In step S11, in addition to collecting information directly from the facilities 5, information received by the reservation reception unit 24 and information indicating the positions of workers identified by the position identification unit 23 are collected as information serving as input data for the usage status. In step S12, usage status information indicating the usage status of workers is generated based on the information serving as the collected input data.

[0040] The configuration of the usage status information may be arbitrarily selected. For example, it may be configured to include information for identifying a worker, information for identifying the facility 5, and information indicating the period during which the facility 5 was used. Also, when the facility 5 is a conference room, a desk for multiple people, or other facilities that can be used by two or more people, one usage status may include multiple workers who used the facility 5, or multiple usage status information may be generated for each worker.

[0041] Also, the format and other configurations of the information included in the usage status information may be arbitrarily selected. For example, the information indicating the usage period described above may be configured to include the usage start date and time and the usage end date and time, or may be configured to include the usage start date and time and the usage duration. Also, the specific method for generating the usage status information may be arbitrarily selected according to the information serving as the input data and the configuration of the usage status. For example, in the input data collected from the facility 5, the facility 5 is identified by, for example, a serial number for each product or other information, while in the management device 2, each of the facilities 5 is uniquely identified by an identification number or the like using a different numbering method. In this case, a process of converting from the serial number included in the input data to the identification number or the like in the management device 2 may be performed. Also, when the information included in the input data can be used as part or all of the usage status information without being processed, changed, etc., the usage status information may be generated without performing processing, conversion, etc.

[0042] When the usage information is generated in step S12, the management device 2 records the generated usage information in the aforementioned database 27 (step S13).

[0043] When the acquisition of the usage status in step S1 is completed, next, the management device 2 identifies the worker who is the questionnaire target (step S2). As described above, in step S1, the management device 2 stores the usage status information indicating the usage status in the database 27. In step S2, based on the usage status information stored in the database 27, the worker who is the questionnaire target is identified. The management device 2 generates questionnaire target information including the identified worker and information indicating the facility 5 used by the worker, and stores it in the database 27.

[0044] Note that the method for identifying the worker who is the questionnaire target may be arbitrarily selected. For example, a worker who has used the facility 5 for a predetermined time or more may be used as the worker who is the questionnaire target. Also, as described above, in an example of this embodiment, the usage status information is stored in the database 27 by step S1. In addition to the usage status information stored in the most recent step S1, the usage status information stored in the past may be used for identification. In this case, for example, a worker who has used the facility 5 from the usage status information acquired in the most recent step S1 and whose usage frequency of the facility 5 is determined to be high from the past usage status information may be identified as the worker who is the questionnaire target. The method for determining the usage frequency may also be arbitrarily selected. For example, a predetermined threshold may be provided in advance, and a worker with a usage frequency exceeding the threshold may be used as the questionnaire target, or a worker with a relatively high usage frequency compared to the usage frequencies of other workers may be used as the questionnaire target. Also, from the past usage status information stored in the database 27 and the questionnaire history information described later, a worker who has already been presented with a questionnaire regarding the facility 5 may be excluded from the questionnaire targets so as not to be presented with a questionnaire again until a predetermined period has elapsed.

[0045] In addition, when the facility 5 is used by a conference room, desks for multiple people, or other facilities used by multiple workers, in step S2, one or more workers may be selected from the multiple workers as the questionnaire respondents. The selection method may be arbitrarily selected. For example, when the reservation reception unit 24 described above has reserved the use of the facility 5, the worker who made the reservation may be selected. Alternatively, the questionnaire respondents may be selected based on the positions, job contents, treatment, and other information of the multiple workers.

[0046] When the worker who becomes the questionnaire respondent is specified in step S2, then, the management device 2 presents a questionnaire to the selected worker who is the questionnaire respondent at a predetermined timing during the use of the facility 5 (step S3).

[0047] In step S2 described above, the questionnaire target information including the information for specifying the worker who is the questionnaire respondent is stored in the database 27. The management device 2 acquires the questionnaire target information from the database 27 (step S31).

[0048] Next, the management device 2 determines the actions of the worker who is the questionnaire respondent included in the questionnaire target information acquired in step S31 described above (step S32). In an example of the present embodiment, as described above, the management device 2 includes the position specifying unit 23 that specifies the position of the worker, and determines whether or not a predetermined action has been performed based on the position of the worker specified by the position specifying unit 23. The predetermined action may be arbitrarily selected. For example, it may be a predetermined action that a worker who has finished using the facility 5 and left the facility 5 has stopped moving. In this case, it may also be a predetermined action that the position of the worker when the movement stops is, for example, the worker's own seat in the office 4, a rest area, a conversation room, or other predetermined places.

[0049] When it is determined in step S32 that the worker has performed a predetermined action, the management device 2 sends a notification regarding the questionnaire to the worker (step S33). In an example of the present embodiment, the questionnaire is presented by displaying a questionnaire presentation screen, which will be described later, on the display device 31 of the user terminal 3. In step S33, however, a URL (Unified Resource Locator) for accessing the questionnaire presentation screen is notified. The notification method may be arbitrarily selected. For example, an email may be sent to the worker's email address for notification, or the user terminal 3 possessed and / or used by the worker may be notified by SMS (Simple Message Service) or a message within a predetermined application.

[0050] When the worker who has received the notification in step S33 accesses the URL included in the notification from the user terminal 3, a questionnaire presentation screen is displayed on the display device 31 of the user terminal 3 (step S34). FIG. 3 is a diagram showing a configuration example of the questionnaire presentation screen in an example of the present embodiment. As shown in FIG. 3, the questionnaire presentation screen W1 in an example of the present embodiment includes a title W11, a worker name input form W12, a facility 5 display area W13, one or more questionnaire items W14, and a response completion button W15.

[0051] In an example of this embodiment, as described above, one or two or more questionnaire items W14 are provided on one questionnaire presentation screen W1. The questionnaire item W14 is composed of a questionnaire question sentence and a response form. When the worker operates the user terminal 3, enters the worker's name in the name input form W12, enters a response in the response form of the questionnaire item W14, and presses the response completion button W15, the questionnaire response information including the input content is transmitted from the user terminal 3 to the management device 2. The management device 2 receives the transmitted questionnaire response information and records it in the database 27. Note that how to configure the content of the questionnaire may be arbitrarily selected. For example, it may be configured to present all the content of a single questionnaire to all workers, or it may be configured to present questionnaire content corresponding to the equipment 5 used by the worker.

[0052] The above is the flow of the questionnaire presentation process in an example of this embodiment. In an example of this embodiment, step S11 is repeatedly executed, and the processing after step S12 is executed as soon as information that becomes input data of the usage status can be collected. However, how and at what timing to execute the questionnaire presentation process may be arbitrarily changed. For example, when presenting a questionnaire at the start of work after the day following the worker's use of the equipment 5, for example, steps S1 to S2 may be executed as a batch process at night or the like, and step S3 may be executed at the start time of work after the day following. Also, in step S3, if it is possible to present the questionnaire at the start time of work after the day following in the above example, immediately before or after the use of the equipment 5, or other predetermined timings without determining the worker's actions, step S32 may be omitted.

[0053] In an example of this embodiment, the management device 2 includes a usage stop worker identification unit 25 and a second questionnaire presentation unit 26. As described above, in an example of this embodiment, the facility management unit 21 of the management device 2 manages the usage status of workers regarding the facility 5. The usage status is recorded in the database 27 as usage status information as described above. The usage stop worker identification unit 25 identifies the worker who has stopped using the facility 5 based on the usage status information recorded in the database 27. The specific method of identification may be arbitrarily selected. In an example of this embodiment, when a worker has not used the facility 5 for a predetermined period or more after using the facility 5 with a usage frequency exceeding a predetermined threshold value, the worker is identified as the worker who has stopped using the facility 5. For the identified worker, a second questionnaire presentation process by the second questionnaire presentation unit 26 described later is performed.

[0054] When the usage stop worker identification unit 25 described above identifies a worker who has stopped using the facility 5, the management device 2 performs a process of presenting a second questionnaire by the second questionnaire presentation unit 26. The second questionnaire is a questionnaire that asks the worker who has stopped using the facility 5 about the reasons for the usage stop. The specific method of presenting the second questionnaire may be arbitrarily selected. In an example of this embodiment, similar to the presentation of the questionnaire by the questionnaire presentation unit 22, a URL is notified to the worker, and by accessing the notified URL from the user terminal 3, the second questionnaire is presented by displaying it on the display device 31 of the user terminal 3.

[0055] The description of an example of this embodiment is as above. Note that the embodiments of the present invention are not limited to the above. For example, the position identification unit 23 in an example of this embodiment identifies the position of a worker using the user terminal 3 that the worker possesses and / or uses. For example, a worker carries an employee ID card equipped with a tag capable of communicating according to a communication standard such as RFC (Radio Frequency Identification) or NFC, and when moving within the office 4 or using facilities such as unlocking / locking a door or entering / leaving a room, authentication of the worker is performed using the employee ID card, and the position of the worker may be identified based on the authentication using the employee ID card.

[0056] Other specific configurations are not limited to this embodiment, and various changes can be made without departing from the gist of the present invention.

Explanation of Reference Numerals

[0057] 1 Management system 2 Management device 21 Facility management section 22 Questionnaire presentation section 23 Location identification section 24 Reservation reception section 25 Identification section for worker to stop using 26 Second questionnaire presentation section 3 User terminal 31 Display device 4 Office 5 Facility 6 Network

Claims

1. An office management device used by a plurality of workers, A facility management unit that manages the usage status of the workers regarding the facilities provided in the office, A questionnaire presentation unit that presents a questionnaire to the workers who have used the facilities based on the usage status, comprising: The questionnaire presentation unit presents the questionnaire to the worker by displaying the questionnaire on a terminal held and / or used by the worker at a predetermined timing in the use of the facility. Management device.

2. The predetermined timing is immediately before or immediately after the end of the use of the facility. The management device according to Claim 1.

3. The office management device further comprises a position identification unit that identifies the position of the worker in the office, The facility management unit manages the usage status based on the identified position of the worker. The management device according to Claim 1.

4. The predetermined timing is after the use of the facility and is the timing determined to have performed a predetermined action based on the position of the worker. The management device according to Claim 3.

5. The office management device further comprises a reservation reception unit that receives a reservation for the use of the facility, The facility management unit manages the usage status based on the use reservation received by the reservation reception unit. The management device according to Claim 1.

6. The questionnaire presentation unit displays the questionnaire on a display device of a terminal installed in the office and used by the worker. The management device according to Claim 1.

7. The questionnaire presentation unit displays the questionnaire on the display device of the terminal possessed by the worker. The management device according to claim 1.

8. When a plurality of workers use the equipment, the questionnaire presentation unit selects one or two or more questionnaire respondents from the plurality of workers and presents the questionnaire to the selected worker. The management device according to claim 1.

9. The management device of the office further includes a utilization stop worker identification unit that identifies the worker who has stopped using the equipment based on the usage status, and a second questionnaire presentation unit that presents a second questionnaire to the worker who has stopped using the equipment. The management device according to claim 1, comprising the above.

10. A program that causes a computer to function as the management device according to any one of claims 1 to 9.

11. A management system including terminals possessed and / or used by a plurality of workers in an office and a management device communicably connected to the terminals, wherein the management device includes a facility management unit that manages the usage status of the workers regarding the facilities provided in the office, and a questionnaire presentation unit that presents a questionnaire to the workers who have used the facilities based on the usage status. The management system includes the terminal displays the questionnaire transmitted by the questionnaire presentation unit at a predetermined timing in the use of the equipment on the display unit of the terminal. Management system.

12. A questionnaire presentation method for presenting a questionnaire regarding facilities provided in an office to a plurality of workers in the office using a computer, the method including a step of obtaining the usage status of the workers regarding the facilities, and A step of identifying the worker who presents the questionnaire based on the usage situation; A step of displaying the questionnaire on a terminal possessed and / or used by the identified worker at a predetermined timing in the use of the facility; A questionnaire presentation method comprising the above steps.

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