Information processing system, information processing method, and program

Abstract

To provide an information processing system or the like which facilitates management of interview contents between a job recruiter and a job seeker.SOLUTION: According to one embodiment of the present invention, the information processing system which supports online interview between a job recruiter and a job seeker is provided. The information processing system comprises a control unit. The control unit is configured to execute respective following steps. In an interview execution step, online interview between the job recruiter and the job seeker is executed. In an extraction step, an important part as a part of the online interview is extracted. In a display control step, a summary text obtained by summarizing the extracted important part is displayed so as to be visible to the job recruiter. In an evaluation giving step, job recruiter's evaluation corresponding to the summary text is given in association with the summary text.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to an information processing system, an information processing method, and a program.

Background Art

[0002] In recent years, the number of scenes where employment interviews are conducted for companies and the like via communication lines has been increasing. For example, Patent Document 1 discloses a technique for making it easier for a user to confirm information contained in voice data during an interview.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] By the way, for job applicants such as companies, it is necessary to reduce the uncertainty in judgment in the employment process. Also, from this perspective, it is necessary to appropriately manage the content of interviews with job seekers.

[0005] In view of the above circumstances, the present invention aims to provide an information processing system and the like that can easily manage the content of interviews between job applicants and job seekers.

Means for Solving the Problems

[0006] According to one aspect of the present invention, an information processing system for supporting an online interview between a job seeker and a job applicant is provided. This information processing system includes a control unit. The control unit is configured to execute the following steps. In the interview execution step, an online interview between the job seeker and the job applicant is executed. In the extraction step, important parts that are part of the online interview are extracted. In the display control step, a summary text summarizing the extracted important parts is visually displayed to the job seeker. In the evaluation assignment step, an evaluation corresponding to the summary text by the job seeker is assigned in association with the summary text.

[0007] According to such an aspect, an information processing system or the like that facilitates the management of the interview content between the job seeker and the job applicant is provided.

Brief Description of the Drawings

[0008]

Figure 1

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Mode for Carrying Out the Invention

[0009] Hereinafter, embodiments of the present invention will be described. Note that the various characteristic matters shown in the embodiments below can be combined with each other.

[0010] By the way, the program for realizing the software appearing in this embodiment may be provided as a non-transitory computer-readable medium that can be read by a computer, may be provided so as to be downloadable from an external server, or may be provided so that the program is started on an external computer and its function is realized on a client terminal (so-called cloud computing).

[0011] In addition, in this embodiment, the “unit” may include, for example, a hardware resource implemented by a circuit in a broad sense and the information processing of software that can be specifically realized by these hardware resources. Also, in this embodiment, various information is handled, and these information are represented, for example, by physical values of signal values representing voltage and current, the high and low of signal values as a set of binary bits composed of 0 or 1, or quantum superposition (so-called quantum bits), and communication and calculation can be executed on a circuit in a broad sense.

[0012] In addition, a circuit in a broad sense is a circuit realized by appropriately combining at least a circuit, circuitry, a processor, a memory, etc. That is, it includes an application specific integrated circuit (ASIC), a programmable logic device (for example, a simple programmable logic device (SPLD), a complex programmable logic device (CPLD), and a field programmable gate array (FPGA)), etc.

[0013] 1. Hardware Configuration In this section, the hardware configuration of the information processing system 1 according to this embodiment will be described. FIG. 1 is a block diagram showing the overall configuration of the information processing system 1.

[0014] 1.1 Information Processing System 1 The information processing system 1 is a computer system for supporting an online interview between a job seeker and an applicant in the recruitment process. A job seeker is an organization to which one or more workers belong as employees. The organization may be a company, a government agency, a hospital, a school, other organizations, or a department belonging to these. In reality, an interviewer belonging to the organization that is the job seeker is in charge of the online interview. Since the interviewer plays the role of a representative of the job seeker in the recruitment process, the description of "interviewer" can be read as "job seeker" hereinafter, and the description of "job seeker" can be read as "interviewer".

[0015] The information processing system 1 includes an information processing device 2, an employer terminal 3, and a job seeker terminal 4. The information processing device 2, the employer terminal 3, and the job seeker terminal 4 are communicably connected to each other via a network NW such as the Internet. Note that the system exemplified by the information processing system 1 consists of one or more devices or components. Therefore, even the information processing device 2 alone can be an example of the system.

[0016] 1.2 Employer Terminal 3 The employer terminal 3 is a computer terminal operated by an interviewer belonging to an organization that is the employer. The employer terminal 3 is operated by the interviewer in an online interview with a job seeker, and is also operated by the interviewer to view or evaluate the content of the interview managed by the information processing device 2 after the online interview. For example, the employer terminal 3 can be a smartphone, a tablet terminal, a personal computer, or other input / output-capable communication terminal.

[0017] FIG. 2 is a block diagram showing the hardware configuration of the employer terminal 3. The employer terminal 3 includes a control unit 31, a communication unit 35, a storage unit 36, an input unit 37, a display unit 38, and an audio output unit 39, and these components are electrically connected to each other inside the employer terminal 3 via a communication bus. The control unit 31, the communication unit 35, and the storage unit 36 will be omitted because they are substantially the same as the control unit 21, the communication unit 25, and the storage unit 26 in the information processing device 2, which will be described later.

[0018] The input unit 37 may be included in the housing of the employer terminal 3 or may be externally attached. For example, the input unit 37 may be implemented as a touch panel integrated with the display unit 38. If it is a touch panel, the user, who is the interviewer, can input tap operations, swipe operations, etc. Of course, instead of the touch panel, a switch button, a mouse, a QWERTY keyboard, etc. may be adopted. That is, the input unit 37 receives the operation input made by the user. The input is transferred as a command signal to the control unit 31 via the communication bus, and the control unit 31 can execute predetermined control and calculations as necessary.

[0019] In addition, the input unit 37 includes a camera for taking images and a microphone for inputting sounds. The image may be a still image or a moving image. That is, the input unit 37 acquires an image of the user or the sound emitted by the user. The input is transferred as image data or sound data to the control unit 31 via the communication bus, and the control unit 31 can execute predetermined control and operations as necessary.

[0020] The display unit 38 may be included in the housing of the job seeker terminal 3, for example, or may be externally attached. The display unit 38 displays a screen of a graphical user interface (GUI) operable by the user. For example, this is preferably implemented by selectively using a display device such as a CRT display, a liquid crystal display, an organic EL display, and a plasma display according to the type of the job seeker terminal 3.

[0021] The voice output unit 39 may be included in the housing of the job seeker terminal 3, for example, or may be externally attached. The voice output unit 39 outputs a voice recognizable by the user. The voice output unit 39 may be an omnidirectional speaker, a directional speaker, or may have both of them.

[0022] 1.3 Job seeker terminal 4 The job seeker terminal 4 is a computer terminal operated by a job seeker. The job seeker terminal 4 is operated by the job seeker in an online interview with an interviewer on the employer side. For example, the job seeker terminal 4 is a smartphone, a tablet terminal, a personal computer, or other input / output-capable communication terminal. The job seeker terminal 4 includes a control unit, a communication unit, a storage unit, an input unit, a display unit, and a voice output unit, and these components are electrically connected via a communication bus inside the job seeker terminal 4. For the control unit, the communication unit, the storage unit, the input unit, the display unit, and the voice output unit, refer to the descriptions of the control unit 31, the communication unit 35, the storage unit 36, the input unit 37, the display unit 38, and the voice output unit 39 in the above-mentioned employer terminal 3.

[0023] 1.4 Information Processing Apparatus 2 The information processing apparatus 2 is a computer that supports online interviews between job applicants and job seekers in the recruitment process. Specifically, the information processing apparatus 2 manages the content of the online interview when the job applicant and the job seeker conduct an online interview in the recruitment process. For example, the information processing apparatus 2 is a server computer.

[0024] FIG. 3 is a block diagram showing the hardware configuration of the information processing apparatus 2. The information processing apparatus 2 includes a control unit 21, a communication unit 25, and a storage unit 26, and these components are electrically connected via a communication bus inside the information processing apparatus 2.

[0025] The control unit 21 includes a processor 22, a ROM 23, and a RAM 24. The processor 22 realizes each function by executing a program stored in the ROM 23 or the storage unit 26. Each function will be described in detail in the next section. The ROM 23 is a non-temporary storage medium such as a ROM (Read-only memory), and various programs or data for the processor 22 to perform various controls or calculations are stored in advance. The RAM 24 is a volatile storage medium such as a RAM (Random Access Memory), and is a storage area for temporarily holding information during the operation of the processor 22. An area for performing various processes according to this embodiment can be secured in this RAM 24.

[0026] The communication unit 25 is a communication interface for connecting to the network NW. The storage unit 26 is a storage device including a non-temporary computer-readable medium or a tangible storage medium.

[0027] 2. Functional Configuration In this section, the functional configuration of this embodiment will be described. FIG. 4 is a block diagram showing the functional configuration of the information processing apparatus 2. By executing a program, the control unit 21 of the information processing apparatus 2 realizes the functions of the interview execution unit 211, the extraction unit 212, the summarization unit 213, the display control unit 214, and the evaluation assignment unit 215.

[0028] As an interview execution step, the interview execution unit 211 causes an online interview between an interviewer and a job applicant to be executed. For example, the interview execution unit 211 relays the transmission and reception of voice data between the job provider terminal 3 and the job applicant terminal 4. Further, the interview execution unit 211 associates and stores the image data and voice data acquired from the job provider terminal 3 and the job applicant terminal 4 in the online interview with each other in the storage unit 26.

[0029] As an extraction step, the extraction unit 212 extracts important parts that are part of the conversation text of the online interview. The conversation text is text data converted from the voice data of the online interview by the extraction unit 212 performing voice recognition processing on the voice data of the online interview. Specifically, the extraction unit 212 extracts, as important parts, text data that is part of the conversation text of the online interview based on the timing at which an impression tag described later is attached.

[0030] As a summarization step, the summarization unit 213 generates a summary text obtained by summarizing the extracted important parts.

[0031] As a display control step, the display control unit 214 causes a summary text obtained by summarizing the extracted important parts to be visibly displayed to the interviewer. Specifically, the display control unit 214 transmits the summary text to the job provider terminal 3 and causes it to be displayed on the display unit 38 of the job provider terminal 3.

[0032] In the evaluation assignment step, the evaluation assignment unit 215 receives an evaluation corresponding to the summary text from the interviewer from the job provider terminal 3 and associates and assigns the received evaluation to the summary text. The mode of evaluation will be described in detail later.

[0033] 3. Regarding the operation of the information processing system 1 In Section 3, the flow of the information processing method executed by the information processing apparatus 2 will be described with reference to the drawings. Note that the order of the processes can be appropriately changed, a plurality of processes may be executed simultaneously, or some processes may be omitted.

[0034] 3.1 Outline of Information Processing FIG. 5 is a sequence diagram showing the flow of the information processing method. First, the job seeker terminal 3 accesses the URL (Uniform Resource Locator) of the online interview and sends a login request regarding the online interview to the information processing apparatus 2 (S101). At this time, the login request includes the ID of the interviewer. For example, the ID of the interviewer is the email address of the interviewer. Note that the URL of the online interview corresponds to the interview ID that identifies the online interview.

[0035] Next, the interview execution unit 211 of the information processing apparatus 2 that has received the login request executes the authentication of the interviewer and executes the standby process for the job seeker (S102). The standby process for the job seeker will be described in detail later.

[0036] Also, the job applicant terminal 4 accesses the above-mentioned URL of the online interview and sends an entry request to the information processing apparatus 2 (S103). At this time, the entry request includes the ID of the job applicant. For example, the ID of the job applicant is the email address of the job applicant.

[0037] Next, the interview execution unit 211 of the information processing apparatus 2 that has received the entry request executes the standby process for the job applicant (S104).

[0038] When the applicant terminal 3 sends a job interview start request to the information processing device 2 by the operation of the interviewer (S105), the interview execution unit 211 of the information processing device 2 starts an online interview (S106). Specifically, the interview execution unit 211 transmits the image data and audio data acquired from the job seeker terminal 4 to the applicant terminal 3 via the network NW, and causes the display unit 38 of the applicant terminal 3 to output the image data and the audio output unit 39 of the applicant terminal 3 to output the audio data. On the other hand, the interview execution unit 211 transmits the image data and audio data acquired from the applicant terminal 3 to the job seeker terminal 4 via the network NW, and causes the display unit of the job seeker terminal 4 to output the image data and the audio output unit of the job seeker terminal 4 to output the audio data.

[0039] At this time, the interview execution unit 211 starts recording and video recording of the online interview in response to the interviewer's operation to start recording and video recording, or automatically. That is, the interview execution unit 211 may store the image data and audio data acquired from the applicant terminal 3 and the job seeker terminal 4 in the storage unit 26 in association with the interview ID or the job seeker's name.

[0040] The interviewer can input impression tags that classify the impressions and evaluations felt during the interview during the interview. When the interviewer inputs an impression tag, the applicant terminal 3 transmits the impression tag to the information processing device 2 (S107). More specifically, the applicant terminal 3 transmits information associating the input time or the time position at which the impression tag was input in the video during video recording with the type of the impression tag to the information processing device 2.

[0041] The interview execution unit 211 of the information processing device 2 that has received the impression tag records the impression tag (S108). More specifically, the interview execution unit 211 stores information associating the interview ID or the job seeker's name, the input time or the above time position, and the type of the impression tag in the storage unit 26.

[0042] Then, when the applicant terminal 3 sends an interview end request to the information processing apparatus 2 by the operation of the interviewer (S109), the interview execution unit 211 of the information processing apparatus 2 ends the online interview (S110). At this time, the interview execution unit 211 also ends the recording and video recording. Note that the interview execution unit 211 may end the recording and video recording if it detects an operation to end the recording and video recording by the interviewer before the end of the interview. Then, the interview execution unit 211 executes an exit process for the job seeker terminal 4 to exit from the online interview (S111).

[0043] When the online interview ends, the extraction unit 212 of the information processing apparatus 2 generates a transcribed conversation text by performing speech recognition processing on the voice data recorded in the online interview (S112). At this time, the extraction unit 212 may identify the speaker by the speech recognition processing.

[0044] Next, the extraction unit 212 extracts important parts from the conversation text based on the impression tags input during the online interview (S113). The extraction process will be described in detail later.

[0045] Next, the summarization unit 213 summarizes the extracted important parts using a pre-trained machine learning model to generate a summary text (S114). The pre-trained machine learning model is a model having the function of text generation-based AI. The pre-trained machine learning model is, for example, ChatGPT or Google (registered trademark) Bard, but is not limited thereto.

[0046] Next, the display control unit 214 sends the summary text to the applicant terminal 3 and causes it to be displayed on the display unit 38 of the applicant terminal 3 (S115). When the interviewer who has viewed the summary text inputs an evaluation of the summary text, the applicant terminal 3 sends the information of the given evaluation to the information processing apparatus 2 (S116).

[0047] Then, the evaluation granting unit 215 of the information processing apparatus 2 records the information associating the received evaluation information with the summary text in the storage unit 26 (S117).

[0048] [Effect] In this way, the information processing apparatus 2 of the present embodiment displays a summary text that summarizes important points of the online interview and accepts evaluations from job applicants. As a result, job applicants can easily grasp the content of the online interview. In addition, since the information processing apparatus 2 records information associating the summary text and the evaluation, it can easily transfer the information to the next interviewer. Therefore, fluctuations in judgment in the employment process can be reduced. In this way, the information processing apparatus 2 facilitates the management of the content of the online interview by job applicants.

[0049] 3.2 Details of Information Processing (Standby Process for Interviewer: S102) The interview execution unit 211 of the information processing apparatus 2 that has received a login request from the job applicant terminal 3 executes authentication of the interviewer, and then displays a standby screen for the job applicant on the display unit 38 of the job applicant terminal 3 until the online interview starts. In addition, the interview execution unit 211 that has received an entry request from the job seeker terminal 4 executes authentication of the job seeker, and then displays a standby screen for the job seeker on the display unit of the job seeker terminal 4 until the online interview starts.

[0050] FIG. 6 is a diagram showing an example of a screen 5 displayed on the display unit 38 of the job applicant terminal 3. The screen 5 is a standby screen for the job applicant. The screen 5 includes information on the job seeker who is waiting. As an example, as shown in FIG. 6, the screen 5 includes a home tab 50, a common lobby tab 51, a job seeker list tab 52, and the name 53 of the job seeker who is waiting. The home tab 50 is a tab for displaying the home screen. The common lobby tab 51 is a tab for displaying the standby screen for the job applicant. FIG. 6 shows a state in which the common lobby tab 51 among a plurality of tabs is selected. The job seeker list tab 52 is a tab for displaying a list of information on job seekers who participate in the online interview corresponding to the interview ID. The job seeker name 53 is the name that identifies the job seeker who is waiting among the job seekers who participate in the online interview corresponding to the interview ID.

[0051] When the interviewer selects the job seeker name 53, the display screen of the employer terminal 3 transitions from screen 5 to screen 6 shown in FIG. 7. FIG. 7 is a diagram showing an example of screen 6 displayed on the display unit of the employer terminal 3. As shown in FIG. 7, screen 6 includes job seeker information 60 as detailed information of the waiting job seeker. For example, the job seeker information 60 includes, but is not limited to, the job seeker name, the affiliated organization, and the work experience.

[0052] In addition, screen 6 further includes a selection area 61 and an entry button 62. The selection area 61 is a selection area for the interviewer to select an evaluation template that defines the items to be displayed on the display unit 38 of the employer terminal 3 in the online interview. The evaluation template will be described in detail later. The entry button 62 is a button for the interviewer to start the online interview. When the entry button 62 is selected, the employer terminal 3 sends an interview start request to the information processing device 2. As a result, the interview execution unit 211 of the information processing device 2 causes the display screen of the employer terminal 3 to transition from screen 6 to screen 7 of the employer terminal 3 after the start of the online interview.

[0053] In this way, the interviewer can confirm the information of the waiting job seeker on the waiting screen and set the information that can be confirmed during the online interview.

[0054] FIG. 8 is a diagram showing an example of the evaluation template group T1. The evaluation template group T1 is generated for each employer and stored in the storage unit 26 of the information processing device 2. For example, the evaluation template group T1 includes one or more evaluation templates T11, T12, T13. Each evaluation template T11, T12, T13 includes evaluation items or questions in the online interview, or information associated therewith. These information may be specified in advance by the employer terminal 3.

[0055] As shown in FIG. 8, preferably, the evaluation template T11 may include major items T111, medium items T112, and minor items T113. In other words, preferably, the evaluation items defined in the evaluation template T11 may be hierarchically classified. As an example, the major item T111 includes evaluation items such as "Commitment", "Creativity", and "Collaboration". And as an example, "Commitment" classified into the major item T111 is classified into the medium item T112 as the evaluation items "goal criteria" and "not self-satisfied". Also, as an example, the medium item T112 "goal criteria" is associated with the question item "experience of setting high goals and persevering to the end without giving up" as the minor item T113.

[0056] (Display screen of the applicant terminal 3 after the start of the online interview: S106) Suppose that before the online interview starts, the applicant terminal 3 selects the evaluation template T11 from the evaluation template group T1. At this time, as shown in FIG. 9, the interview execution unit 211 of the information processing device 2 displays the information included in the evaluation template T11 selected during the online interview on the applicant terminal 3.

[0057] FIG. 9 is a diagram showing an example of the screen 7 displayed on the display unit of the applicant terminal 3 after the start of the online interview. The screen 7 includes a photographed image area 71, evaluation template information 72, a recording start button 73, and function buttons 76, 77, 78, 79. The photographed image area 71 is an area where an image photographed by the camera of the applicant terminal 4 after the start of the online interview, or an image photographed by the camera of the applicant terminal 3, or both images are displayed in real time. The evaluation template information 72 is the information included in the selected evaluation template T11. Thereby, the interviewer can proceed with the online interview while easily confirming the predetermined evaluation items or question items. The recording start button 73 is an operation area for starting recording and video recording. The function buttons 76, 77, 78, 79 are operation areas for executing various functions in the online interview.

[0058] (Impression tag input: S107) And as shown in FIG. 9, the screen 7 further includes one or more types of impression tags 74, 75. The impression tags 74, 75 are tags that categorize the impressions and evaluations felt by the interviewer during the online interview. When the impression tags 74, 75 are input by the interviewer during the online interview in S107 of FIG. 5, the conversation corresponding to the input timing is extracted as an important part in the online interview.

[0059] Preferably, the screen 7 may include a plurality of types of impression tags 74, 75. The impression tag 74 is a tag indicating a positive impression, and the impression tag 75 is a tag indicating a negative impression.

[0060] (Extraction of important parts: S113) The extraction process of important parts by the extraction unit 212 of the information processing apparatus 2 will be described. FIG. 10 is a diagram showing an example of the conversation text D1. First, the extraction unit 212 classifies the conversation text D1 generated in S112 into blocks B1, B2, B3, B4, B5, B6 based on the speaker, silent time, context, etc. Next, the extraction unit 212 identifies the block B5 corresponding to the time position where the impression tag 74 is input by the interviewer. Then, based on the time position of the block B5, the extraction unit 212 identifies and extracts the target block group B10 including the block B5 as a range representing a part of the online interview corresponding to the important part. In other words, the important part is specified and extracted based on the terminal operation of the interviewer in the interview execution step.

[0061] Note that the extraction unit 212 may identify the target block group B10 based on at least one of the time position of the block B5, the speaker, and the context. Also, the extraction unit 212 may identify the blocks included within a predetermined time range from the time position of the block B5 as the target block group B10. Note that the target block group B10 preferably includes a plurality of blocks, but may also be composed of one block B5.

[0062] This eliminates the need for the interviewer to record the conversation content and impressions during the online interview. Therefore, the information processing device 2 facilitates the interviewer's management of the content of the online interview.

[0063] In addition, as shown in FIG. 9, when there are multiple types of impression tags 74 and 75, the extraction unit 212 may extract important parts for one of the impression tags 74, or may extract important parts for each of the multiple impression tags 74 and 75. In the latter case, the extraction unit 212 may store the important parts in the storage unit 26 in association with the types of impression tags.

[0064] In the above description, the extraction unit 212 of the information processing device 2 extracts important parts based on the interviewer's terminal operation (input of impression tags). However, the mode of extracting important parts is not limited to this. For example, even when the interviewer does not input impression tags, the extraction unit 212 of the information processing device 2 may extract important parts based on the content of the conversation and the context of the conversation in the entire online interview.

[0065] In addition, an upper limit value may be set for the number of important parts extracted in this extraction step. Therefore, when the number of input times of the impression tag exceeds the set upper limit value, the extraction unit 212 may select important parts so that the number of recorded important parts is below the upper limit value. Examples of the selection criteria for important parts include the speaker, context, volume, and input frequency. This can prevent the number of recorded important parts from becoming huge and the content confirmation work after the interview from becoming complicated.

[0066] (Generation and display of summary text: S114~S115) The summarization unit 213 summarizes the target block group, which is the extracted important part, using a pre-trained machine learning model to generate a summary text. For example, the summarization unit 213 generates a query sentence based on the extracted target block group and sends the query sentence to an external device having a pre-trained machine learning model. Then, the summarization unit 213 obtains the summary text as an answer to the query sentence from the external device.

[0067] FIG. 11 is a diagram showing an example of a screen 8 displayed on the display unit 38 of the job seeker terminal 3. The display control unit 214 causes a range representing a part of the online interview corresponding to important points, that is, a target block group 821, to be displayed in the same screen 8 together with the summary text 81. Specifically, the screen 8 may include the summary text 81 and the conversation data 82. The conversation data 82 included in the screen 8 may be all the conversation data of the online interview or a part of the conversation data. The conversation data 82 includes the blocks 820 classified in the above-described extraction process and the target block group 821 extracted in the above-described extraction process. The summary text 81 is a summary text generated based on the target block group 821. In this specification, "displayed within the same screen (same screen)" means that predetermined information is displayed at the same URL (Uniform Resource Locator). That is, instead of the mode in which the summary text 81 and the target block group 821 are displayed on the screen with a list property as shown in FIG. 11, for example, each of the summary text 81 and the target block 821 may be associated with a different tab, and both of these tabs may be displayed within the same page (in this case, the display of the summary text 81 and the target block group 821 is switched by the operation of the job seeker's terminal).

[0068] By displaying the summary text and the important points within the same screen in this way, it becomes easier for the interviewer to confirm the conversation that is the basis of the summary text after the interview.

[0069] Note that the range representing a part of the online interview may be configured to be changeable by the operation of the job seeker's terminal. In other words, the start point and the end point of the block 820 included in the target block group 821 may be adjustable by the interviewer using the cursor 822. With such a configuration, convenience is improved.

[0070] (Record of given evaluation: S116~S117) Here, on the screen 8 shown in FIG. 11, the evaluation granting unit 215 of the information processing apparatus 2 may receive an evaluation corresponding to the summary text 81 from the interviewer. The evaluation granted in this evaluation granting step includes at least one of the text data input by the interviewer and the label granted by the interviewer.

[0071] Specifically, as shown in FIG. 11, the screen 8 may include a partial evaluation label 83 and a partial evaluation comment 84 at positions corresponding to the summary text 81. The partial evaluation label 83 is an evaluation label granted by the interviewer on the applicant side corresponding to the summary text 81. The partial evaluation label 83 may be an evaluation item included in the evaluation template T11, or may be an evaluation item different from the evaluation items included in the evaluation template T11. The interviewer selects a partial evaluation label considered to correspond to the content of the summary text 81 from among a plurality of partial evaluation labels. The partial evaluation comment 84 is text data input by the interviewer corresponding to the summary text 81.

[0072] The evaluation granting unit 215 that has received the partial evaluation label 83 and the partial evaluation comment 84 corresponding to the summary text 81 stores the partial evaluation label 83 and the partial evaluation comment 84 in the storage unit 26 as the evaluation of the interviewer in association with the summary text 81.

[0073] In this way, by the evaluation granting unit 215 displaying the summary text and receiving the evaluation by the interviewer, the interviewer can easily grasp the content of the online interview. In addition, since the evaluation granting unit 215 records information linking the summary text and the evaluation, it can easily transfer the information to the next interviewer.

[0074] Note that the display control unit 214 of the information processing apparatus 2 may, as a playback step, play back a video corresponding to a part of the online interview corresponding to important parts so that the applicant can visually recognize it.

[0075] FIG. 12 is a diagram showing an example of a screen 9 displayed on the display unit 38 of the applicant terminal 3. The screen 9 includes a summary text 81, partial evaluation labels 83, and partial evaluation comments 84, and in addition, a video playback area 91 and video metadata 92 corresponding to the summary text 81. The video playback area 91 is an area for playing back the video and audio corresponding to the target block group 821, which is an important part, among the video and audio captured in the online interview. The video metadata 92 indicates metadata such as the speaker, playback time position, and keywords of the video displayed in the video playback area 91.

[0076] By making it possible for the applicant to easily confirm the applicant's gestures, expressions, or way of speaking, etc. at important points through the video and audio, the applicant can easily grasp the detailed content of the important points.

[0077] (Modification example) In addition to S116 to S117, the evaluation granting unit 215 of the information processing apparatus 2 may receive an overall evaluation of the online interview from the interviewer. The overall evaluation of the online interview may be granted based on a plurality of summary texts 81 generated in S114. The overall evaluation also includes at least one of the text data input by the interviewer and the label granted by the interviewer.

[0078] FIG. 13 is a diagram showing an example of a screen 10 displayed on the display unit 38 of the applicant terminal 3. As an example, the screen 10 includes an overall evaluation label 101, overall evaluation values 102, 103, 104, and an overall evaluation comment 105. The overall evaluation label 101 is an overall evaluation label granted by the interviewer corresponding to a plurality of summary texts 81. The overall evaluation label 101 is a label indicating whether the applicant has passed the interview. The comprehensive evaluation values 102, 103, and 104 are areas where the interviewer inputs evaluation information corresponding to each evaluation item for a plurality of summary texts 81. The evaluation items for the comprehensive evaluation values 102, 103, and 104 may be the evaluation items included in the evaluation template T11, or may be evaluation items different from the evaluation items included in the evaluation template T11. The evaluation information for the comprehensive evaluation values 102, 103, and 104 is not limited in form as long as it is information capable of calculating an evaluation value. However, for example, it preferably includes information indicating levels in numbers. The comprehensive evaluation comment 105 is text data given by the interviewer corresponding to a plurality of summary texts 81. The comprehensive evaluation comment 105 may include, in addition to comments regarding the evaluation corresponding to a plurality of summary texts 81, matters to be passed on to the next interviewer.

[0079] In response to receiving a comprehensive evaluation from the interviewer, the evaluation granting unit 215 associates the interview ID with the comprehensive evaluation and stores it in the storage unit 26. In this way, since the evaluation granting unit 215 associates and stores the interview ID with the comprehensive evaluation based on a plurality of summary texts, the next interviewer can easily grasp the content of the interview and can easily pass on the information.

[0080] Furthermore, it may be provided in each of the following aspects described below.

[0081] (1) An information processing system for supporting an online interview between a job seeker and a job applicant, comprising a control unit, wherein the control unit is configured to execute the following steps. In the interview execution step, an online interview between the job seeker and the job applicant is executed. In the extraction step, important parts that are part of the online interview are extracted. In the display control step, a summary text summarizing the extracted important parts is visually displayed to the job seeker. In the evaluation granting step, an evaluation corresponding to the summary text by the job seeker is granted in association with the summary text.

[0082] (2) In the information processing system according to (1) above, in the display control step, a range representing a part of the online interview corresponding to the important part is displayed on the same screen together with the summary text. Information processing system.

[0083] (3) In the information processing system according to (2) above, the range representing a part of the online interview is configured to be changeable by the terminal operation of the job seeker. Information processing system.

[0084] (4) In the information processing system according to any one of (1) to (3) above, the evaluation given in the evaluation giving step includes text data input by the job seeker and / or a label given by the job seeker. Information processing system.

[0085] (5) In the information processing system according to any one of (1) to (4) above, the important part is specified and extracted based on the terminal operation of the job seeker in the interview execution step. Information processing system.

[0086] (6) In the information processing system according to any one of (1) to (5) above, in the playback step, the job seeker can view and play a video corresponding to a part of the scene of the online interview corresponding to the important part. Information processing system.

[0087] (7) An information processing method comprising each step of the information processing system according to any one of (1) to (6) above. Information processing method.

[0088] (8) A program that causes a computer to execute each step of the information processing system according to any one of (1) to (6) above. Program. Of course, this is not all.

[0089] Finally, although various embodiments of the present invention have been described, these are presented as examples and are not intended to limit the scope of the invention. The novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the gist of the invention. Such embodiments and their modifications are included in the scope and gist of the invention, and are also included in the invention described in the claims and the equivalent scope thereof.

Explanation of Reference Numerals

[0090] 1 Information processing system 2 Information processing device 3 Employer terminal 4 Job seeker terminal 21 Control unit 22 Processor 23 ROM 24 RAM 25 Communication unit 26 Storage unit 27 Input unit 28 Display unit 29 Audio output unit 211 Interview execution unit 212 Extraction unit 213 Summarization unit 214 Display control unit 215 Evaluation granting unit 5 Screen 50 Home tab 51 Common lobby tab 52 Job seeker list tab 53 Job seeker name 6 Screen 60 Job seeker information 61 Selection area 62 Entrance button T1 Evaluation template group T11, T12, T13 Evaluation templates T111 Major item T112 Medium item T113 Minor item 7 Screen 71 Photograph image area 72 Evaluation template information 73 Recording start button 74, 75 Impression tags 76, 77, 78, 79 Function buttons D1 Conversation text B1, B2, B3, B4, B5, B6 Blocks B10 Target block group 8 Screen 81 Summary text 82 Conversation text 820 Block 821 Target block group 822 Cursor 83 Partial evaluation label 84 Partial evaluation comment 9 Screen 91 Video playback area 92 Video metadata 10 Screen 101 Comprehensive evaluation label 102, 103, 104 Comprehensive evaluation values 105 Comprehensive evaluation comment

Claims

1. An information processing system for supporting an online interview between an employer and a job seeker, comprising a control unit, wherein the control unit is configured to execute the following steps: In an interview execution step, an online interview between the employer and the job seeker is executed. In an extraction step, important parts that are a part of the online interview are extracted. In a display control step, a summary text summarizing the extracted important parts is visually displayed to the employer. In an evaluation assignment step, an evaluation corresponding to the summary text by the employer is assigned linked to the summary text. An information processing system.

2. In the information processing system according to Claim 1, in the display control step, a range representing a part of the online interview corresponding to the important part is displayed within the same screen together with the summary text. An information processing system.

3. In the information processing system according to Claim 2, the range representing a part of the online interview is configured to be changeable by an operation of the employer's terminal. An information processing system.

4. In the information processing system according to Claim 1, the evaluation assigned in the evaluation assignment step includes text data input by the employer and / or a label assigned by the employer. An information processing system.

5. In the information processing system according to Claim 1, the important part is specified and extracted based on an operation of the employer's terminal in the interview execution step. An information processing system.

6. In the information processing system according to Claim 1, in a playback step, the employer is made to visually play back a video corresponding to a part of the scene of the online interview corresponding to the important part. An information processing system.

7. An information processing method, comprising each step of the information processing system according to any one of Claims 1 to 6. An information processing method.

8. A program, for causing a computer to execute each step of the information processing system according to any one of Claims 1 to 6. A program.

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