Child-rearing support system and child-rearing support program

Abstract

To contribute to the healthy growth of children by facilitating the appropriate provision of child-rearing and other payments for children following divorce.MEANS FOR SOLVING THE PROBLEM: A child-rearing support system for assisting in rearing a child includes communication means for communicating with a terminal of a cohabiting parent of a divorced or planning to divorce couple who lives with the child, and communicating with a terminal of a separated parent of the couple who lives separately from the child, and coordination means for using the communication means to make coordination between the couple regarding child-rearing payments and / or child-rearing items to be provided by the separated parent for rearing the child. The coordination means includes direct coordination means for making direct coordination to achieve the coordination by mediating the exchange of standard contact contents between the couple.SELECTED DRAWING: Figure 3

Description

Technical Field

[0001] The present disclosure relates to a parenting support system and a parenting support program for supporting the raising of children.

Background Art

[0002] After parents (a couple) with children divorce, the cohabiting parent may receive child support from the non - cohabiting parent. Among divorced or divorcing couples, the parent who lives with the child is called the cohabiting parent, and the parent who lives separately from the child is called the non - cohabiting parent. Child support refers to the expenses necessary for the custody and education of a child. Generally, it means the expenses required until the child becomes economically and socially independent, and includes expenses necessary for food, clothing, housing, education expenses, and medical expenses. The parent (cohabiting parent) who has custody of the child can receive child support from the other parent (non - cohabiting parent).

[0003] However, currently, the implementation rate of child support payments remains at about 30%, and at present, about 70% of children are not receiving child support. In particular, for divorced or divorcing couples, due to emotional factors such as wanting to separate from the other party and wanting to get divorced and have an easier life, smooth communication is difficult. The adjustment between the couple regarding child support becomes a psychological burden and inevitably develops into an emotional and long - winded exchange. Therefore, due to such factors, the current situation is that the implementation rate of child support payments is low. As a result, the poverty rate of single - parent families is high, which hinders the healthy growth of children.

[0004] There is also a method of smoothly implementing child support payments by using alternative dispute resolution procedures (ADR). However, such methods are costly and require a long time for procedures, so the hurdle for use is high, and they are not necessarily sufficient as a means to improve the implementation rate of child support payments.

Prior Art Documents

Non - Patent Documents

[0005] [Non-Patent Document 1] Ministry of Justice, "Guidelines and Q&A for Creating a Consent Document on Child Rearing" (URL: https: / / www.moj.go.jp / content / 001322060.pdf) [Summary of the Invention] [Problems to be Solved by the Invention]

[0006] The technology of the present disclosure aims to smooth the proper provision of child-rearing expenses and the like for children accompanying divorce and contribute to the healthy growth of children. [Means for Solving the Problems]

[0007] The child-rearing support system according to the first aspect is a child-rearing support system for supporting child-rearing, including communication means for communicating with the terminal of the cohabiting parent who cohabits with the child among divorced or soon-to-be-divorced couples, and communication means for communicating with the terminal of the non-cohabiting parent who lives separately from the child among the couples, and adjustment means for adjusting between the couple regarding the child-rearing expenses and / or child-rearing items provided by the non-cohabiting parent for the child-rearing using the communication means. The adjustment means includes direct adjustment means for performing direct adjustment to realize the adjustment by mediating the exchange of typical communication contents between the couple.

[0008] The child-rearing support program according to the second aspect causes one or more computers to function as communication means for communicating with the terminal of the cohabiting parent who cohabits with the child among divorced or soon-to-be-divorced couples, and communication means for communicating with the terminal of the non-cohabiting parent who lives separately from the child among the couples, and adjustment means for adjusting between the couple regarding the child-rearing expenses and / or child-rearing items provided by the non-cohabiting parent for the child-rearing using the communication means. The adjustment means includes direct adjustment means for performing direct adjustment to realize the adjustment by mediating the exchange of typical communication contents between the couple.

[0009] The childcare support system according to the third aspect is a childcare support system for supporting the raising of a child, and includes communication means for communicating with the terminal of the cohabiting parent who lives with the child among divorced or soon-to-be-divorced couples, and communicating with the terminal of a third party, and adjustment means for using the communication means to adjust childcare products provided by the third party for raising the child. The adjustment means includes registration means for receiving registration of childcare product-related information regarding the childcare products desired by the cohabiting parent and / or the child, and making the registered childcare product-related information viewable by the third party, search means for receiving input of search information from the third party and searching for childcare product information that matches the search information from among the registered childcare product information, and purchase processing means for receiving an operation to purchase the childcare product corresponding to the searched childcare product information from the third party and performing a purchase process for the childcare product.

Effects of the Invention

[0010] According to one aspect of the present disclosure, it is possible to smooth the proper provision of childcare expenses and the like for a child accompanying a divorce, and contribute to the healthy growth of the child.

Brief Description of the Drawings

[0011]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Figure 6

Figure 7

Figure 8

Figure 9

Figure 10

Figure 11

Figure 12

Figure 13

Figure 14

Figure 15

Figure 16

Figure 17

Figure 18

Figure 19

DETAILED DESCRIPTION OF THE INVENTION

[0012] The child-rearing support system according to the embodiment will be described with reference to the drawings. The child-rearing support system according to the embodiment is a system for supporting the raising of children. In the description of the drawings, the same or similar parts are denoted by the same or similar reference numerals.

[0013] (1) First Embodiment The first embodiment will be described.

[0014] (1.1) System Configuration FIG. 1 is a diagram showing a configuration example of the nurturing support system 1 according to the present embodiment.

[0015] The nurturing support system 1 according to the present embodiment includes a terminal of a cohabiting parent (also referred to as a "cohabiting parent terminal") 100 living with a child, a terminal of a non-cohabiting parent (also referred to as a "non-cohabiting parent terminal") 200 living separately from the child, a nurturing support server 300, and a terminal of a third party (also referred to as a "third party terminal") 400. In the following description of the embodiments, the cohabiting parent and the cohabiting parent terminal may not be particularly distinguished, the non-cohabiting parent and the non-cohabiting parent terminal may not be particularly distinguished, and the third party and the third party terminal may not be particularly distinguished.

[0016] Divorced or soon-to-be-divorced couples and their children form a group (nurturing group, visitation group). In the illustrated example, there is one child of the couple, but there may be multiple children of the couple. In the following description of the embodiments, divorced couples are mainly assumed, but not limited to divorced couples, and couples planning to divorce may also be assumed.

[0017] The cohabiting parent terminal 100, the non-cohabiting parent terminal 200, the nurturing support server 300, and the third party terminal 400 are connected to the network 10 and can communicate with each other via the network 10. The network 10 includes the Internet. The network 10 may include a LAN (Local Area Network) and / or a WAN (Wide Area Network).

[0018] Each terminal (cohabiting parent terminal 100, non-cohabiting parent terminal 200, third-party terminal 400) is a device having a communication function and a user interface (UI). For example, each terminal may be any one of a smartphone, a tablet terminal, a personal computer (PC), and a wearable terminal. However, in the description of the following embodiments, it is mainly assumed that each terminal is a smartphone. A program (application) for using the parenting support service may be installed in each terminal. Alternatively, each terminal may use the parenting support service provided as a web service by a general-purpose web browser.

[0019] The cohabiting parent terminal 100 receives an operation from the cohabiting parent and notifies the operation content to the parenting support server 300. Further, the cohabiting parent terminal 100 receives information to be presented to the cohabiting parent from the parenting support server 300 and presents the information to the cohabiting parent. To present mainly means to display, but it may also mean to output sound. It is assumed that the cohabiting parent has an account for the parenting support service. Note that the parenting support system 1 may further have a child's terminal (child terminal). The child may also have an account for the parenting support service.

[0020] The non-cohabiting parent terminal 200 receives an operation from the non-cohabiting parent and notifies the operation content to the parenting support server 300. Further, the non-cohabiting parent terminal 200 receives information to be presented to the non-cohabiting parent from the parenting support server 300 and presents the information to the non-cohabiting parent. It is assumed that the non-cohabiting parent has an account for the parenting support service.

[0021] The parenting support server 300 may be a general-purpose computer such as a workstation or a PC, or may be logically realized by cloud computing (distributed computing). That is, the parenting support server 300 may be composed of one computer or may be composed of a plurality of computers.

[0022] The childcare support server 300 provides a childcare support service for supporting the upbringing of children. The childcare support service includes at least one of the following services: 1) a service for making prior arrangements for childcare expenses, 2) a service for supporting the payment of childcare expenses, 3) a service for supporting the review of childcare expenses, 4) a service for supporting the provision (gift) of childcare products, and 5) a service for recording and making viewable the provision of childcare expenses and childcare products (also referred to as "childcare expenses, etc."). The childcare support server 300 has a function of adjusting the couple's relationship regarding childcare expenses, etc. (childcare expenses or childcare products) provided by the non-cohabiting parent for the upbringing of the child in any service. In particular, the childcare support server 300 performs direct adjustment to realize the adjustment by mediating the exchange of typical communication content between the couple. In this embodiment, the services of 1) and 2) will be mainly described. Note that the "arrangement" regarding childcare expenses may be a repeated setting (repeated setting) regarding the payment of childcare expenses or a setting (regular setting) regarding the regular payment of childcare expenses.

[0023] In addition, the adjustment between the couple regarding childcare expenses, etc. by the childcare support server 300 includes at least one of the following: adjustment of the amount of childcare expenses, adjustment of the payment period (start date, end date) of childcare expenses, adjustment of the payment time (due date) of childcare expenses, adjustment of the burden ratio of special expenses in childcare expenses, adjustment of the type of the arrangement document (document) of childcare expenses, and adjustment of the provision of childcare products. Here, special expenses include tuition fees, medical treatment fees, etc. Also, the types of the arrangement document (document) of childcare expenses include notarized certificates, mediation agreements, divorce agreements, etc.

[0024] As described above, it is difficult for divorced or soon-to-be-divorced couples to communicate smoothly due to emotional factors such as wanting to separate from their partner and wanting to become more relaxed after divorce. The adjustment between spouses regarding child support becomes a psychological burden and inevitably develops into an emotional and long-winded exchange. Therefore, the parenting support server 300 mediates the exchange of stereotypical communication content between spouses to achieve such adjustment. Stereotypical communication content refers to communication using an input form, communication using a fixed-form text, etc. Such an exchange of stereotypical communication content has little or no room for emotional factors to intervene, thus reducing the psychological burden on the couple and promoting smooth communication. Furthermore, the exchange of stereotypical communication content on the parenting support service can be conducted without revealing the address of the child (and cohabiting parent), etc., compared to the case of using letters, etc.

[0025] The child-rearing support server 300 may further provide a face-to-face communication support service for adjusting the coordination between the couple (cohabiting parent, non-cohabiting parent) regarding the face-to-face communication between the child and the non-cohabiting parent. The adjustment of the face-to-face communication includes at least one of the adjustment of the schedule of the face-to-face communication, the adjustment of the method of the face-to-face communication, and the adjustment of the face-to-face conditions of the face-to-face communication. The schedule of the face-to-face communication is the date and time zone (start time, end time) for conducting the face-to-face communication. The methods of the face-to-face communication include face-to-face communication in person and online face-to-face communication. In the case of face-to-face communication in person, the adjustment of the face-to-face communication may include the adjustment of the handover location (assembly location, disassembly location) of the child and the location where the face-to-face communication is conducted. The face-to-face conditions refer to the conditions imposed on the non-cohabiting parent during the face-to-face communication, such as "Do not buy expensive gifts except on birthdays and Christmas", "The pocket money is up to 1000 yen", "Do not let the child eat junk food". The targets of the face-to-face communication adjusted by using the face-to-face communication support service include the face-to-face communication set each time and the (regular) face-to-face communication set by prior agreement. In the face-to-face communication set each time, the child-rearing support server 300 adjusts the face-to-face communication and creates a face-to-face schedule based on the request of one of the couple each time the face-to-face communication is conducted. The child-rearing support server 300 has a function of adjusting the face-to-face communication each time. On the other hand, in the (regular) face-to-face communication set by prior agreement, the child-rearing support server 300 creates a schedule for the face-to-face communication based on the prior agreement of the face-to-face communication. The child-rearing support server 300 also has a function of making adjustments for such agreements.

[0026] The third-party terminal 400 receives an operation from a third party (a person other than the child and the couple) and notifies the operation content to the child-rearing support server 300. In addition, the cohabiting parent terminal 100 receives information to be presented to the third party from the child-rearing support server 300 and presents the information to the third party. The third party may have an account for the child-rearing support service. In this embodiment, the third party is a fair third party in an alternative dispute resolution procedure (ADR) (so-called arbitrator), and may be, for example, a lawyer or the like.

[0027] FIG. 2 is a diagram showing an overview of the operation of the child-rearing support server 300 according to this embodiment.

[0028] The child-rearing support server 300 basically conducts the adjustment between the couple for determining the child-rearing expenses by means of direct adjustment that realizes the adjustment by mediating the exchange of stereotypical communication content between the couple. When the child-rearing support server 300 determines that it is difficult to determine the child-rearing expenses by direct adjustment, it proposes to the couple an intervention adjustment that realizes the adjustment by intervening an assistant (also referred to as a "supporter") between the couple and switches from direct adjustment to intervention adjustment. In this embodiment, the assistant is an impartial third party (arbitrator) in ADR. This makes it easier to ensure that both parties of the couple reach an agreement on the determination of the child-rearing expenses. In addition, by basically conducting the determination of the child-rearing expenses by direct adjustment and switching to intervention adjustment as necessary, the occurrence of intervention adjustment can be minimized, and an increase in the adjustment cost and the adjustment period can be suppressed.

[0029] (1.2) Configuration of the child-rearing support server FIG. 3 is a diagram showing a configuration example of the child-rearing support server 300 according to this embodiment.

[0030] The child-rearing support server 300 includes a communication unit 310, a storage unit 320, and a processing unit 330. The communication unit 310, the storage unit 320, and the processing unit 330 are interconnected by a bus or the like (not shown).

[0031] The communication unit 310 communicates with other devices (for example, the cohabiting parent terminal 100, the non-cohabiting parent terminal 200, the third-party terminal 400) via the network 10 under the control of the processing unit 330. The communication by the communication unit 310 may be wired communication or may include wireless communication. In particular, the communication unit 310 communicates with the terminal of the cohabiting parent (cohabiting parent terminal 100) and the terminal of the non-cohabiting parent (non-cohabiting parent terminal 200).

[0032] The memory unit 320 is configured to include various memories such as, for example, a ROM (Read Only Memory), a RAM (Random Access Memory), and an auxiliary storage device. The program (nurturing support program) executed by the processing unit 330 is stored, for example, in the ROM and / or the auxiliary storage device of the memory unit 320. The processing unit 330 is composed of one or more processors (computers).

[0033] In the present embodiment, as shown in FIG. 4(a), the memory unit 320 stores user information (account information) related to each user of the nurturing support service for each user. The user information is registered at the time of account registration (first login) and includes a user ID, a role, a name, a gender, a date of birth, and an address. The user ID is an identifier that uniquely identifies a user of the nurturing support service. The role is selected from any one of "cohabiting parent", "separated parent", and "child". The role may include "assistant (supporter)". The name is the name or nickname of the user. The gender is selected from either male or female. The date of birth is the date of birth of the user and is used, for example, when calculating the age of the user. The address is the address of the user but is not disclosed to other users.

[0034] As shown in FIG. 4(b), the storage unit 320 stores group information related to each group for each group. A group is created when a certain user (for example, a cohabiting parent) invites another user (for example, a non-cohabiting parent). The group information includes a group ID, cohabiting parent information, non-cohabiting parent information, child support agreement information, and one or more pieces of child information. The group ID is an identifier that uniquely identifies the group. The cohabiting parent information is information of the cohabiting parent in the group and includes, for example, the user ID of the cohabiting parent. The non-cohabiting parent information is information of the non-cohabiting parent in the group and includes, for example, the user ID of the non-cohabiting parent. The child support agreement information is information on the content of the child support agreement and is added to the group information when the child support agreement is created. The child support agreement information includes information such as the amount of child support, the payment period, the payment time, and the transfer destination. For example, the child support agreement information for each child is in the content such as "From xx / xx / xxxx to March after the child reaches 22 years old, pay xx0,000 yen per month by the xxth day of each month". The child support agreement information (especially the amount of child support) can be updated by a review of the child support. The child information is information of the child in the group and includes, for example, the user ID of the child. The child information may be information input (registered) by, for example, the cohabiting parent. The child information may include image data of the child. The image data may be photo data of the child or illustration data of the child. The group information may include supporter information. The supporter information exists when an assistant (supporter) is added to the group and includes, for example, the user ID of the assistant (supporter).

[0035] As shown in FIG. 4(c), the storage unit 320 stores payment information related to the paid child support. The payment information includes a payment ID that uniquely identifies the payment, the group ID of the group for which the payment was made, and the payment details. The payment details include information on the payment date and information on the payment amount. The storage unit 320 may store the payment information in response to a notification from the cohabiting parent or the non-cohabiting parent that the payment has been made, or may store the payment information in response to a notification from the bank having the account of the transfer destination.

[0036] The processing unit 330 realizes a childcare support service (and a face-to-face communication support service) by executing the program stored in the storage unit 320. In the present embodiment, the processing unit 330 realizes each functional unit of an information management unit 331, an adjustment unit 332, an image data presentation unit 333, a video data distribution unit 334, a document providing unit 335, and a payment schedule notification unit 336. Each functional unit of the processing unit 330 performs information processing using various information stored in the storage unit 320.

[0037] The information management unit 331 manages the information stored in the storage unit 320. For example, the information management unit 331 manages (adds, updates) user information, group information, and payment information as shown in FIG. 4.

[0038] The adjustment unit 332 performs adjustment between spouses regarding childcare expenses and the like provided by the non-custodial parent for the upbringing of a child via the communication unit 310. In the present embodiment, the adjustment unit 332 creates an agreement on childcare expenses by performing adjustment for making a prior agreement on childcare expenses, and stores the content of the agreement, which is the adjustment result, in the storage unit 320 as childcare expense agreement information. The adjustment unit 332 includes a direct adjustment unit 332a that performs direct adjustment to realize adjustment by mediating the exchange of typical communication content between spouses.

[0039] The direct adjustment unit 332a adjusts the agreement on childcare expenses, for example, according to the following procedure.

[0040] STEP 1: The direct adjustment unit 332a causes an input screen (input form) for receiving input of the content of the agreement on childcare expenses (the amount of childcare expenses, the payment period, the payment time) desired by one of the parents (for example, the custodial parent) in response to a request from one of the spouses (for example, the custodial parent) to be displayed on the terminal of the one parent (for example, the custodial parent terminal 100). On the input screen, the information on the agreement on childcare expenses desired by the one parent can be input in a selection format (for example, a pull-down menu, check boxes, etc.). However, among the input items, there may be items that can be input in a free text format (free entry text).

[0041] STEP 2: When the input by the parent on one side is completed, the direct adjustment unit 332a notifies the other parent (e.g., the separated parent). Here, the parent on one side enters a state of waiting for confirmation from the other parent. The direct adjustment unit 332a causes a confirmation screen of the negotiated content of the child support entered by the parent on one side to be displayed on the terminal of the other parent (e.g., the separated parent terminal 200). On this confirmation screen, it may be possible to select whether to accept or reject the proposed child support negotiation by the parent on one side. In the case of rejection, the direct adjustment unit 332a may notify the parent on one side to that effect and the reason.

[0042] When accepting the proposed child support negotiation, if the other parent accepts the content of the proposed child support negotiation as it is, the "OK" button is selected. In this case, the adjustment of the child support negotiation is completed, and the direct adjustment unit 332a causes the negotiated content, which is the adjustment result, to be stored in the storage unit 320 as child support negotiation information. However, if the other parent wishes to make a partial change to the content of the proposed child support negotiation, it is possible to make a change proposal to the parent on one side by entering the changed content.

[0043] STEP 3: When there is a change proposal from the other parent, the direct adjustment unit 332a causes information on the child support negotiation including the content of the change proposal to be displayed on the terminal of the parent on one side (e.g., the cohabiting parent terminal 100). If the parent on one side accepts the content of the change proposal, the "OK" button is selected. In this case, the adjustment of the child support negotiation is completed, and the direct adjustment unit 332a causes the negotiated content, which is the adjustment result, to be stored in the storage unit 320 as child support negotiation information. However, if the parent on one side does not accept the content of the change proposal, it is possible to reject the change proposal or make a re-proposal for the change proposal. In this case, the process may return to STEP 1.

[0044] In this way, in the case of direct adjustment, through the exchange of typical communication content, the psychological burden on the couple can be reduced, and smooth communication can be promoted. However, since the couple directly adjusts (negotiates) the content of the agreement on child-rearing expenses, there may be a situation where the adjustment of the agreement on child-rearing expenses fails without the consent of both parties of the couple.

[0045] In this embodiment, the adjustment unit 332 further includes an intervention adjustment unit 332b that performs intervention adjustment to realize adjustment by intervening a fair third party (arbitrator) between the couple. The adjustment unit 332 can switch from direct adjustment to intervention adjustment. The adjustment unit 332 basically performs the agreement on child-rearing expenses by direct adjustment, and switches to intervention adjustment as needed to minimize the occurrence of intervention adjustment.

[0046] When the adjustment unit 332 performs the adjustment for the agreement on child-rearing expenses by direct adjustment and a predetermined condition is satisfied, it proposes to the couple to switch to intervention adjustment.

[0047] The predetermined condition may be that even if the exchange between the couple in direct adjustment is performed a predetermined number of times, the agreement on child-rearing expenses is not reached (for example, the number of times of proposing changes reaches a predetermined number). For example, the adjustment unit 332 counts the number of times the procedures of the above-mentioned STEP 1 to STEP 3 are repeated, and when the number reaches a predetermined N times (N≥2), it displays to at least one of the cohabiting parent terminal 100 and the separated parent terminal 200 information for confirming whether to switch to intervention adjustment in which a fair third party intervenes. And when the switch to intervention adjustment is selected, the adjustment unit 332 switches to intervention adjustment.

[0048] The predetermined condition may be that a predetermined word is detected during the interaction between the couple in direct adjustment. The predetermined word is a word (sentence) including emotional expressions and may be a word registered in advance. For example, a word such as "Have a sense of being a parent" corresponds to the predetermined word. When the adjustment unit 332 detects such a word, it causes at least one of the cohabiting parent terminal 100 and the separated parent terminal 200 to display information for confirming whether to switch to intervention adjustment in which a fair third party intervenes. And when the switch to intervention adjustment is selected, the adjustment unit 332 switches to intervention adjustment.

[0049] Incidentally, the direct adjustment unit 332a may have a message function for realizing message exchange between the couple. Such message exchange is basically performed by selecting a fixed sentence. The message exchange between the couple may constitute a part of the direct adjustment. The message may be able to select not only fixed sentences but also arbitrary descriptions (free text format). The intervention adjustment unit 332b may have a function of message exchange between the couple and a third party (in this embodiment, a fair third party). The message exchange between the couple and the third party may constitute a part of the intervention adjustment.

[0050] The image data presentation unit 333 presents the image data of the child who is the subject of the child support to the former couple before or during the adjustment of the agreement on child support in the parenting support service. For example, the image data presentation unit 333 transmits the image data to one or both of the cohabiting parent terminal 100 and the separated parent terminal 200 and causes the image data to be displayed. Thereby, it prompts the former couple to recognize that the child support is necessary for the child, promotes consensus formation, and can smooth the adjustment of the agreement on child support.

[0051] The video data distribution unit 334 distributes video data for teaching the original couple prior knowledge for making the decision on child support before the adjustment of the child support agreement. For example, the video data is at least one of the contents such as "Basic knowledge of child support", "Merits of child support", and "When the desired conditions are not met". Thereby, the original couple can be informed of child support, the method of making the decision thereon, and their importance, which can contribute to the smooth implementation of the decision on child support. The adjustment unit 332 may start the adjustment for making the decision on child support only when it is confirmed that both the original couple have viewed the video data.

[0052] When the decision on child support is agreed upon through direct adjustment, the document providing unit 335 generates a document (decision memo) indicating the content of the agreed decision and provides the document to the original couple. The document providing unit 335 may provide (distribute) the document to the requester in response to a request from the couple (cohabiting parent terminal 100 and / or separate parent terminal 200). Thereby, since the content of the decision can be left as evidence, it becomes easy to give binding force to the decision, which can contribute to the smooth implementation of the payment of child support.

[0053] On the other hand, when switching to mediation by an impartial third party, the Document Provision Unit 335 generates a document that shows the matters agreed upon in the direct negotiation regarding child support in a distinguishable manner from the matters not agreed upon, and provides the document to the former spouses. For example, the Document Provision Unit 335 may generate a document that includes only the matters agreed upon (the content of the child support agreement) through direct negotiation. Alternatively, the Document Provision Unit 335 may generate a document that describes the matters agreed upon through direct negotiation as agreed matters and the matters not agreed upon through direct negotiation as non-agreed matters. The Document Provision Unit 335 may provide (distribute) the document to the requester in response to a request from the spouses (the cohabiting parent terminal 100 and / or the non-cohabiting parent terminal 200). By using such a document in ADR, the time and cost required for the ADR procedure can be reduced. Also, the Document Provision Unit 335 may provide the document to an impartial third party (the third party terminal 400).

[0054] The Payment Schedule Notification Unit 336 creates a payment schedule for child support based on the child support agreement and notifies the spouses (the cohabiting parent terminal 100 and / or the non-cohabiting parent terminal 200) about the payment schedule. The payment schedule includes the most recent payment schedule for child support (e.g., the date and amount). The payment schedule may further include the payment schedules for child support from the next time onwards. Thereby, the spouses can grasp the payment schedule based on the payment schedule displayed on their own terminals. Note that the notification (including presentation and proposal) by the Payment Schedule Notification Unit 336 may be made on the screen of the child support service displayed on the terminal, may be made using the message function of the child support service, or may be made using SMS (Short Message Service) or an instant messenger.

[0055] The payment schedule notification unit 336 may repeatedly notify the non-custodial parent from a predetermined date before the scheduled payment date (due date) of the alimony to prevent non-payment. For example, if the scheduled payment date (due date) of the alimony is the end of the month (i.e., the last day of the month), a notification to prevent non-payment may be sent to the non-custodial parent once a day starting from 5 days before the end of the month. As such a notification, for example, a notification with the content such as "There are 3 days left until the due date. Please do not forget to pay." may be displayed on the terminal 200 of the non-custodial parent. However, when the payment schedule notification unit 336 detects that the alimony has been paid, such repeated notifications may be stopped. The payment schedule notification unit 336 can check the payment status of the alimony via the API (Application Programming Interface) of a bank or a credit card company. The payment schedule notification unit 336 may also send a notification to prevent non-payment to the non-custodial parent once on the day of the scheduled payment date (due date) of the alimony.

[0056] If the balance of the non-custodial parent's account or the available amount of the credit card is less than the amount of the alimony scheduled for payment on the scheduled payment date of the alimony or immediately before that (for example, the previous day), the payment schedule notification unit 336 may issue a warning to that effect to the non-custodial parent. The payment schedule notification unit 336 can check the balance of the non-custodial parent's account or the available amount of the credit card via the API of a bank or a credit card company. As such a notification, for example, a notification with the content such as "The account balance is insufficient for the amount of the alimony scheduled for payment." may be displayed on the terminal 200 of the non-custodial parent.

[0057] The payment schedule notification unit 336 may detect that the alimony has been paid and notify the cohabiting parent and / or the non-cohabiting parent to that effect. As such a notification, for example, a notification with the content such as "The payment of alimony has been confirmed." may be displayed on the terminal 100 of the cohabiting parent and / or the terminal 200 of the non-cohabiting parent. For example, when the alimony is paid using the bank's fixed-amount automatic transfer service, the non-cohabiting parent has a need to confirm whether the automatic transfer has been made. Also, the cohabiting parent has a need to easily confirm the payment of alimony because it is troublesome to check the account balance by oneself. Therefore, by notifying the cohabiting parent and / or the non-cohabiting parent of the fact that the alimony has been paid, such needs can be met.

[0058] In response to detecting that the alimony has been paid, the payment schedule notification unit 336 may propose to the cohabiting parent to send a message expressing gratitude from the cohabiting parent to the non-cohabiting parent. For example, the payment schedule notification unit 336 may display a proposal (notification) with the content such as "The payment of alimony has been confirmed. Don't you want to send a message of gratitude to the non-cohabiting parent?" on the terminal 100 of the cohabiting parent. Such a proposal (notification) contributes to enhancing the motivation of the non-cohabiting parent to continue paying alimony, and makes it easier for the alimony to be continuously paid.

[0059] (1.3) Operation example of the alimony support server FIG. 5 is a diagram showing an operation example of the alimony support server 300 according to the present embodiment. As described above, the alimony support server 300 provides a function that enables adjustment of the agreement on alimony only between the husband and wife through the exchange of typical communication contents. This operation may be started when the husband and wife (the cohabiting parent terminal 100 and / or the non-cohabiting parent terminal 200) accept the desire to adjust the agreement on alimony only between the husband and wife.

[0060] In step S101, prior to adjusting the agreement on alimony, the alimony support server 300 distributes video data for teaching prior knowledge for making the agreement to the husband and wife (the cohabiting parent terminal 100 and the non-cohabiting parent terminal 200).

[0061] In step S102, the parenting support server 300 directly adjusts the agreement on the child-rearing expenses. The procedure is, for example, as described in the above STEP 1 to STEP 3.

[0062] In step S103, the parenting support server 300 determines whether the agreement has been reached by direct adjustment. If the agreement has been reached by direct adjustment (step S103: YES), in step S104, the parenting support server 300 generates a document (agreement memo) indicating the content of the agreed-upon decision and provides the document to the couple (cohabiting parent terminal 100 and / or non-cohabiting parent terminal 200).

[0063] On the other hand, if the agreement has not been reached by direct adjustment (step S103: NO), in step S105, the parenting support server 300 determines whether a predetermined condition is satisfied. The predetermined condition may be that the agreement is not reached even if the couple has communicated a predetermined number of times. The predetermined condition may also be that a predetermined word is detected during the communication between the couple.

[0064] If the predetermined condition is satisfied (step S105: YES), in step S106, the parenting support server 300 deems it difficult to reach an agreement only between the couple and recommends (proposes) ADR to the couple. For example, the parenting support server 300 causes at least one of the cohabiting parent terminal 100 and the non-cohabiting parent terminal 200 to display information promoting the use of ADR.

[0065] Then, in step S107, a document is generated that shows the agreed-upon matters and the non-agreed-upon matters in a distinguishable manner in the direct adjustment, and the document is provided to the couple (cohabiting parent terminal 100 and / or non-cohabiting parent terminal 200). Also, the document providing unit 335 may provide the document to a fair third party (third-party terminal 400) in the ADR.

[0066] (1.4) Example of terminal screen display FIG. 6 is a diagram showing an example of a screen display of the terminals of the couple (cohabiting parent terminal 100 and non-cohabiting parent terminal 200) when using the parenting support service according to the present embodiment. This display screen may be the screen (so-called, top screen) that is first displayed after login.

[0067] In the example of the screen display shown in FIG. 6, there are areas A1, A2 for displaying images of children, areas A3, A4 for displaying meeting schedules, area A5 for displaying the scheduled payment of child support, area A6 for displaying the number of meeting exchanges (total of past meeting exchanges), area A7 for displaying the total child support (total of past paid child support), area A8 for accepting an operation to create a meeting schedule, area A9 for accepting an operation to start message exchange, and area A10 for accepting an operation to request support by an assistant (supporter).

[0068] In the illustrated example, areas A1, A2 display photos (images) of two children.

[0069] Area A3 displays the most recent meeting schedule (meeting exchange content). Here, the meeting exchange shown in area A3 is scheduled for the current day, and area A3 includes a "Meeting Start" button and a "Meeting End" button.

[0070] Area A4 displays the next meeting schedule (meeting exchange content), and does not include a "Meeting Start" button and a "Meeting End" button.

[0071] Area A5 displays the next scheduled transfer of child support (payment schedule). Specifically, it displays the date of the next scheduled transfer of child support (payment schedule) and the amount of the next scheduled transfer of child support (payment schedule).

[0072] Area A6 displays the cumulative number of meeting exchanges up to that point. Area A5 may display the number of meeting exchanges according to the method of meeting. For example, it may be possible to display the number of meeting exchanges separately for face-to-face (direct), online, and indirect (letters or emails). The number of meeting exchanges is managed by the information management unit 331 of the parenting support server 300.

[0073] Area A7 displays the total cumulative maintenance fees paid so far. Area A7 may display the number of times the maintenance fees have been paid (the number of transfers). The total maintenance fees (and the number of times) are managed by the information management unit 331 of the maintenance support server 300.

[0074] Area A8 is a button that accepts an operation to create a meeting schedule. When Area A8 is operated (tapped), the procedure for adjusting the meeting communication is started.

[0075] Area A9 is a button that accepts an operation to start message exchanges. When Area A9 is operated (tapped), it switches to a message creation screen where the destination is specified and a message is created. On the message creation screen, it may be possible to select either the selection of fixed phrases or the input in free text format.

[0076] Area A10 is a button that accepts an operation to request support by an assistant (supporter).

[0077] FIGS. 7 to 9 are diagrams showing examples of screen displays when adjusting the agreement on maintenance fees by direct adjustment on the maintenance support service according to the present embodiment.

[0078] FIG. 7(a) shows an example of an agreement screen. There are agreements on meeting communication and agreements on maintenance fees, but in the present embodiment, the agreement on maintenance fees will be described. The screen shown in FIG. 7(a) includes an area (button) B1 for starting an agreement on meeting communication, an area (button) B2 for starting an agreement on maintenance fees, an area (button) B3 for sending an agreement proposal to the other spouse (the other party), an area (button) B4 for downloading a document (agreement memo) showing the agreement details, and an area (button) B5 for consulting an ADR (that is, switching to intervention and adjustment).

[0079] In the illustrated example, the arrangement for face-to-face communication is in a saved (input-completed) state. When the area (button) B2 is tapped, the screen shown in FIG. 7(b) is transitioned to. After the arrangement for child support has been saved, when the area (button) B3 is tapped, the saved arrangement details are transmitted to the other spouse (the other party) via the child support server 300. When the area (button) B4 is tapped, a document (agreement memo) showing the agreed-upon arrangement details at that time can be downloaded from the child support server 300. When the area (button) B5 is tapped, the child support server 300 switches to an intervention and adjustment by a fair third party. The area (button) B5 may be enabled (tapable) only when a predetermined condition is satisfied.

[0080] The screen shown in FIG. 7(b) is a screen for viewing a video for teaching prior knowledge for the determination of child support. On this screen, there are respective display areas C1 to C3 for "Basic knowledge of child support", "Merits of child support", and "When the desired conditions are not met", and when any of the display areas is tapped, a video corresponding to the content is played. The screen shown in FIG. 7(b) has an area C4 for confirming whether all the videos have been viewed, and when this area C4 is tapped, the "Next" button C5 becomes enabled (tapable). When the "Next" button C5 is tapped, the screen shown in FIG. 8(a) is transitioned to.

[0081] The screen shown in Fig. 8(a) has an area D1 for displaying the initial values of the contents of the child support agreement, an area D2 indicating that it is necessary to confirm contacting the other party when the obligation to pay child support disappears, and a "Save Agreement" button D3. When the "Save Agreement" button D3 is tapped, the screen shown in Fig. 7(a) is transitioned to, and the child support agreement is in a saved (input-completed) state. The initial values in area D1 are "Amount", "Payment Date", "Final Payment Date (Payment Period)", "Special Contribution", and "Agreement Documents". If the initial values in area D1 are to be used as they are, after tapping area D2, button D3 may be tapped. If changes are made from the initial values in area D1, tapping "Edit" causes a transition to the screen shown in Fig. 8(b).

[0082] The screen shown in Fig. 8(b) includes an area E1 for specifying the "Amount", areas E2 and E3 for specifying the "Payment Date", an area E4 for specifying the "Final Payment Date (Payment Period)", an area E5 for specifying the "Special Contribution", and an area E6 for specifying the "Agreement Documents". After the specifications (inputs) for these areas are completed, when button E7 is tapped, the screen shown in Fig. 8(a) is returned to, and the specified (input) content is reflected. In area E1 for specifying the "Amount", "Calculate the approximate amount" is appended, and when this is tapped, a transition to the screen shown in Fig. 9(a) occurs.

[0083] On the screen shown in Fig. 9(a), selection / input of each item for calculating the amount of child support is accepted, and when the "Calculate Amount" button F1 is tapped, a transition to the screen shown in Fig. 9(b) occurs. The calculation method here is based on a predetermined calculation table, but an appropriate amount is calculated according to the age of the child and the annual income of the non-custodial parent. The screen shown in Fig. 9(b) includes an area G1 for displaying the calculated amount and a "Reflect Amount in Input Field" button G2. When button G2 is tapped, the screen shown in Fig. 8(b) is returned to, and the amount is reflected.

[0084] (1.5) First Modification Example of the First Embodiment This modified example is an example regarding the addition of a supporter. In this modified example, the assistant in the intervention adjustment is a supporter or an AI chatbot. The supporter is a person who supports agreements in the parenting support service, different from an impartial third party (arbitrator) in ADR. In this case, the intervention adjustment is performed in the manner shown in Fig. 2(b). The supporter may further provide a monitoring service to monitor the conversation between the couple.

[0085] On the other hand, as shown in Fig. 10, the AI chatbot is an AI supporter operating on the parenting support server 300. The parenting support server 300 may cooperate with the LLM server 500 to provide the functions of the AI chatbot. For example, the parenting support server 300 communicates with the LLM server 500 via an API (Application Programming Interface). The LLM server 500 is a server that executes language processing tasks using a language model constructed by machine learning technology including AI. The language model models language by the occurrence probability of words. Also, the LLM is a language model that has pre-learned a large amount of text data, specifically, web content on the Internet, and can execute various language processing tasks by being given only a few examples of tasks. Examples of such LLMs include GPT-3 and GPT-4 developed by OpenAI, BERT developed by Google, and the like.

[0086] In the parenting support server 300, the adjustment unit 332 proposes to the couple to switch to intervention adjustment (i.e., add a supporter) in response to a predetermined condition being satisfied. The predetermined condition may be the same as the condition in the first embodiment described above. When one of the couple (one parent) applies for the switch, the adjustment unit 332 notifies the other of the couple (the other parent) of the application and stops adjusting the child support agreement until the other parent agrees to the application. When the one parent applies for the switch, the adjustment unit 332 may let the one parent determine the burden ratio of the cost required for the intervention adjustment. Note that the adjustment unit 332 may permit the exchange of messages between the couple regarding the burden ratio of the cost required for the intervention adjustment even while the adjustment of the child support agreement is stopped.

[0087] As described above, in direct adjustment, negative words (predetermined words) such as "be aware of yourself as a parent" may be used, which can cause a psychological burden. There is a need for someone to intervene to reduce such a burden, and this is provided as a function (supporter addition function). The supporter is also an assistant in the parenting support service, and a supporter can be a support staff (natural person) or an AI chatbot.

[0088] FIG. 11 is a diagram showing the operation of the parenting support server 300 according to the first modification example of the first embodiment.

[0089] In step S201, the parenting support server 300 determines whether a predetermined event has occurred in the direct adjustment. The predetermined event may be either that one of the couple has proposed a change to the child support agreement (or the number of change proposals has reached a predetermined number), or that a predetermined word has been detected in the messages exchanged between the couple.

[0090] When a predetermined event occurs in the direct adjustment (step S201: YES), in step S202, the parenting support server 300 recommends (proposes) adding a supporter (i.e., intervention adjustment) to the couple. For example, a screen including a comment such as "Do you want to add a supporter?" is displayed on at least one of the couple's terminals. If there is a desire to add a supporter, the parenting support server 300 determines (selects) the burden ratio of the cost required for adding a supporter. The burden ratio of the cost can be selected to be split between the parents (couple) or borne by only one of the parents.

[0091] In step S203, the parenting support server 300 determines whether there is an application for adding a supporter from one of the parents. For example, when the "Apply" button displayed on the terminal screen is tapped, it is determined that there is an application for adding a supporter from one of the parents. Here, when a burden ratio with the other party's cost burden is selected as the burden ratio of the cost, a warning such as "Even if adjustment with the other party becomes impossible, is that okay?" may be displayed on the terminal of the one parent to obtain confirmation.

[0092] When there is an application for adding a supporter from one of the parents (step S203: YES), in step S204, the parenting support server 300 displays information indicating that there is an application for adding a supporter on the terminal of the other parent. In this case, the parenting support server 300 stops adjusting the agreement on child support until the other parent agrees to the application. However, the parenting support server 300 may prepare a fixed phrase such as "It is difficult to adjust only between the parents, so I want to introduce a supporter, but I want the cost burden to be ~" and enable message exchanges using the fixed phrase.

[0093] In step S205, the parenting support server 300 determines whether the other parent has agreed to the application for adding a supporter. If the other parent has agreed to the application for adding a supporter (step S205: YES), in step S206, the parenting support server 300 performs a process of adding a supporter to the group. If the other parent has rejected the application for adding a supporter, the parenting support server 300 may recommend (propose) ADR to the couple.

[0094] When adding a supporter, the parenting support server 300 may set up an online interview between each of the couple and the supporter. The subsequent adjustment of the negotiation on child support is carried out through the intervention and adjustment by the supporter. Specifically, the supporter communicates with each of the couple, and the supporter creates an agreement on child support. This can prevent emotional communication between the couple. In addition to intervening in the adjustment of the agreement on child support, the supporter may also monitor the situation of the agreement on child support.

[0095] In this example, it is assumed that the supporter is a supporter (natural person), but the supporter may also be an AI chatbot. As described above, the AI chatbot uses an LLM (so-called generative AI) to chat with each of the couple and mediate between the couple's communications.

[0096] The AI chatbot operating on the parenting support server 300 provides a chat screen (UI) for chatting to the couple (cohabiting parent terminal 100, non-cohabiting parent terminal 200), accepts the input of text (natural language) from the couple, provides the text to the LLM server 500 via an API, obtains an answer to the text from the LLM server 500, and provides the answer content on the chat screen (UI) to the couple (cohabiting parent terminal 100, non-cohabiting parent terminal 200).

[0097] Prior to such an operation, the AI chatbot operating on the parenting support server 300 provides a sentence (natural language) instructing it to act as an expert in parenting support to the LLM server 500 via an API, so as to obtain appropriate response content from the LLM server 500. For example, the AI chatbot operating on the parenting support server 300 provides a sentence such as "Please answer the following sentences as an expert in parenting support" to the LLM server 500 in advance.

[0098] In this way, the adjustment of the child support agreement is carried out by an intervention adjustment in which the AI chatbot intervenes. Specifically, the AI chatbot communicates with each of the couple, and the AI chatbot creates a meeting schedule (date, time, place, etc.). This can prevent emotional communication between the couple.

[0099] When the AI chatbot becomes a supporter, the cost can be reduced compared to when a support staff (natural person) becomes a supporter. Note that it may be possible to switch between the case where the AI chatbot becomes a supporter and the case where a third party (natural person) becomes a supporter according to the wishes of the couple.

[0100] (1.6) Second modification example of the first embodiment This modification example is an example for promoting the continuation of the payment of child support. FIG. 12 is a diagram showing the configuration of the parenting support server 300 according to this modification example.

[0101] The parenting support server 300 according to this modification example further includes a payment determination unit 337 that determines whether or not the payment of child support by the non-custodial parent is being implemented or continued. The payment determination unit 337 determines whether or not the payment of child support by the non-custodial parent is being made as scheduled based on the information stored in the storage unit 320, particularly the group information and the payment information. For example, the payment determination unit 337 may determine that the payment of child support has not been continued if the payment of child support has not been made continuously for a predetermined number of times.

[0102] When the payment determination unit 337 determines that the payment of child support has not been made (or continued), it issues a reminder to the non-custodial parent. For example, on the scheduled payment date of child support or thereafter (e.g., the next day), the payment determination unit 337 checks whether the child support has been paid via the API of a bank or credit card company. If the payment determination unit 337 determines that the child support has not been paid (or continued), it may display a reminder such as "It seems that the child support has not been paid yet" on the non-custodial parent's terminal 200. The payment determination unit 337 may also display a reminder (warning) including information about the risk of enforcement on the non-custodial parent's terminal 200. Note that the reminder by the payment determination unit 337 may be made on the screen of the child-rearing support service displayed on the non-custodial parent's terminal 200, may be made using the messaging function of the child-rearing support service, or may be made using SMS (Short Message Service) or an instant messenger.

[0103] When issuing such a reminder, the image data presentation unit 333 may present (display on the non-custodial parent's terminal 200) the image data of the child to the non-custodial parent. For example, the image data presentation unit 333 sends a message including the image data of the child and text prompting the payment of child support to the non-custodial parent's terminal 200. Thereby, the non-custodial parent can be made to re-recognize that the child support is necessary for the child based on the image of the child displayed on their own terminal, and it becomes easier for the child support payment to be made (continued).

[0104] (1.7) Third Modification Example of the First Embodiment This modification example is an example for reviewing child support. FIG. 13 is a diagram showing the configuration of the child-rearing support server 300 according to this modification example.

[0105] The child-rearing support server 300 according to this modification example has a review notification unit 338 that sends a notification prompting a review of child-rearing expenses to the non-custodial parent (non-custodial parent terminal 200) and / or the custodial parent (custodial parent terminal 100) at a predetermined timing based on the child's age increasing. Usually, once the child-rearing expenses are determined, they cannot be increased easily. However, as the child grows older, the amount of money needed increases. Also, the annual income of the non-custodial parent often increases. Therefore, for example, around January every year when receiving withholding tax, the review notification unit 338 may display a notification with the content "How about reviewing the child-rearing expenses?" on the non-custodial parent terminal 200 and / or the custodial parent terminal 100. Note that the notification by the review notification unit 338 may be made on the screen of the child-rearing support service displayed on the terminal, may be made using the message function of the child-rearing support service, or may be made using SMS (Short Message Service) or an instant messenger. The non-custodial parent (non-custodial parent terminal 200) who receives the notification can adjust to increase the amount of child-rearing expenses (raise the amount) using the same method of adjustment (especially direct adjustment) as in the first embodiment described above.

[0106] Also, as the child grows, the time required for face-to-face communication between the child and the non-custodial parent may become longer or shorter. Therefore, it is desirable to review the face-to-face communication (conditions of face-to-face communication) accordingly. For this reason, the review notification unit 338 may send a notification prompting a review of face-to-face communication to the non-custodial parent and / or the custodial parent based on the child's age increasing. For example, when the child reaches a predetermined age, the review notification unit 338 may display a notification with the content "How about reviewing the face-to-face communication?" on the non-custodial parent terminal 200 and / or the custodial parent terminal 100.

[0107] (1.8) Fourth Modification Example of the First Embodiment In the above-described first embodiment, as an example, the storage unit 320 stores payment information (child support information) regarding the paid child support in response to a notification from the bank, and the payment schedule notification unit 336 checks the payment status of the child support via the API of the bank or the credit card company, detects that the child support has been paid, and notifies the cohabiting parent and / or the non-cohabiting parent to that effect. Also, in the second modification example of the above-described first embodiment, an example was described in which the payment determination unit 337 determines whether the payment of child support by the non-cohabiting parent is being carried out or continued via the API of the bank or the credit card company.

[0108] The fourth modification example of the first embodiment is an example of cooperation with a bank (bank account) via an API. FIG. 14 is a diagram showing the configuration of the child support server 300 according to this modification example.

[0109] The child support server 300 according to this modification example further includes a bank account cooperation unit 351 that cooperates with the bank account of the cohabiting parent and / or the bank account of the non-cohabiting parent via an API. The bank account cooperation unit 351 performs a cooperation process by receiving an operation for designating a bank account used for the receipt and payment of child support from each of the cohabiting parent and the non-cohabiting parent via their own terminals, and receiving the input of authentication information for cooperating with the bank account. When the cooperation process is completed, the receipt and payment history of the bank account is monitored (referenced), and the information on the receipt and payment history can be used (viewed) on the child support service.

[0110] In this modification example, when the bank account cooperation unit 351 receives an operation for designating receipt and payment information corresponding to child support from among the receipt and payment history of the bank account, the designated receipt and payment information is registered as child support information, and the child support information is managed so that the cohabiting parent and / or the non-cohabiting parent can view it. As a result, the cohabiting parent and / or the non-cohabiting parent can easily grasp the receipt and payment status of child support on the child support service.

[0111] For example, when the bank account linking unit 351 receives from the cohabiting parent an operation of designating deposit information corresponding to child support from among the deposit and withdrawal history of the cohabiting parent's bank account, the bank account linking unit 351 registers the designated deposit information as child support information (child support deposit information) (specifically, stores it in the storage unit 320), and may manage the child support information (child support deposit information) so that it can be viewed by the cohabiting parent. Here, the bank account linking unit 351 may present to the cohabiting parent list information obtained by extracting the child support information (child support deposit information). The presentation of the list information may include the presentation of the total amount of all past child support deposits or the presentation of the total amount of child support deposits for each past aggregation period (for example, by year).

[0112] Also, when the bank account linking unit 351 receives from the non-cohabiting parent an operation of designating withdrawal information corresponding to child support from among the deposit and withdrawal history of the non-cohabiting parent's bank account, the bank account linking unit 351 registers the designated withdrawal information as child support information (child support withdrawal information) (specifically, stores it in the storage unit 320), and may manage the child support information (child support withdrawal information) so that it can be viewed by the non-cohabiting parent. Here, the bank account linking unit 351 may present to the cohabiting parent list information obtained by extracting the child support information (child support withdrawal information). The presentation of the list information may include the presentation of the total amount of all past child support withdrawals or the presentation of the total amount of child support withdrawals for each past aggregation period (for example, by year).

[0113] In this modified example, when the bank account linking unit 351 monitors the deposit and withdrawal status of the bank account and detects deposit and withdrawal information that matches the registered child support information, the bank account linking unit 351 may automatically register the detected deposit and withdrawal information as new child support information. As a result, the cohabiting parent and / or the non-cohabiting parent can automatically register child support information without having to manually specify child support each time from among the deposit and withdrawal history of the bank account.

[0114] For example, when the bank account linking unit 351 monitors the deposit status of the cohabiting parent's bank account and detects deposit information that matches the registered child support information (child support deposit information), the detected deposit information may be automatically registered as new child support information (child support deposit information). Here, the "deposit information that matches the registered child support information (child support deposit information)" may be deposit information in which the past child support information (child support deposit information), the transfer source (i.e., the non-cohabiting parent), the amount, and the due date (e.g., the 25th of each month) match.

[0115] In addition, when the bank account linking unit 351 monitors the withdrawal status of the non-cohabiting parent's bank account and detects withdrawal information that matches the registered child support information (child support withdrawal information), the detected withdrawal information may be automatically registered as new child support information (child support withdrawal information). Here, the "deposit information that matches the registered child support information (child support withdrawal information)" may be deposit information in which the past child support information (child support withdrawal information), the transfer destination (i.e., the cohabiting parent), the amount, and the due date (e.g., the 25th of each month) match.

[0116] In this modified example, the bank account linking unit 351 monitors the deposit and withdrawal status of the bank account, and when there is no payment of child support by the due date of the child support payment, or when the amount of child support payment is less than the amount of child support scheduled for payment (i.e., the agreed payment amount), alert information (attention call, warning) may be notified to the cohabiting parent and / or the non-cohabiting parent. Thereby, it can be smoothed so that appropriate payment of child support is made. Note that such notification of alert information may be performed on the screen of the child support service, may be performed using the message function of the child support service, or may be performed using SMS or an instant messenger.

[0117] (2) Second Embodiment Regarding the second embodiment, the differences from the first embodiment will be mainly described. The child support server 300 according to the second embodiment provides a service for supporting the provision (gift) of child-rearing products.

[0118] There are many cohabiting parents who claim that child support is insufficient, and non-cohabiting parents who do not know specifically how the child support is being used. In the second embodiment, on the child-rearing support service, the cohabiting parent registers with the child-rearing support server 300 the items necessary for the child, and the non-cohabiting parent purchases them. These are called child-rearing items. The child-rearing support server 300 enables such adjustment between the couple (cohabiting parent, non-cohabiting parent) by direct adjustment that realizes the adjustment by mediating the exchange of typical communication content between the couple.

[0119] Gifts from non-cohabiting parents may be thought by cohabiting parents as "buying something unnecessary without permission", but this is not the case with child-rearing items. There are daily child-rearing items, and there are also child-rearing items for occasions such as birthdays and entrance ceremonies. As a cohabiting parent, child-rearing items can also bring a sense of satisfaction for continuing face-to-face communication and contribute to the continuation of face-to-face communication.

[0120] Note that not only non-cohabiting parents but also third parties (persons other than children and couples) can purchase child-rearing items. Here, as the third party, it is mainly assumed to be the grandparents on the non-cohabiting parent's side, but it may also be a company, a volunteer group, or an ordinary donor.

[0121] FIG. 15 is a diagram showing a configuration example of the child-rearing support server 300 according to the second embodiment.

[0122] The child-rearing support server 300 according to the second embodiment includes a child-rearing item registration unit 341 that accepts from the cohabiting parent the registration of child-rearing items desired by the cohabiting parent or the child and enables the browsing of the registered child-rearing items (browsing by the non-cohabiting parent and / or third party), and a purchase processing unit 342 that performs the purchase processing of the registered child-rearing items when there is an operation to purchase the registered child-rearing items. The purchase processing unit 342 may perform the purchase processing of the registered child-rearing items in response to accepting from the non-cohabiting parent (non-cohabiting parent terminal 200) an operation to purchase the registered child-rearing items. In this case, the child-rearing item registration unit 341 and the purchase processing unit 342 may constitute a part of the direct adjustment unit 332a. Alternatively, the purchase processing unit 342 may perform the purchase processing of the registered child-rearing items in response to accepting from a third party (third party terminal 400) an operation to purchase the registered child-rearing items.

[0123] The childcare product registration department 341 further accepts from the cohabiting parent the registration of the delivery address of the childcare products. The childcare product registration department 341 enables the viewing of the registered childcare products without allowing the registered delivery address to be viewed by the purchaser (non-cohabiting parent or third party) of the childcare products. The purchase processing unit 342 sets the registered delivery address as the delivery destination of the childcare products to be purchased in the purchase processing of the childcare products. This makes it possible to deliver the childcare products to the child while preventing the addresses of the child and the non-cohabiting parent from being known to the non-cohabiting parent or third party.

[0124] The purchase processing unit 342 may propose to the non-cohabiting parent (non-cohabiting parent terminal 200) the purchase of the registered childcare products at a timing corresponding to the face-to-face communication between the child and the non-cohabiting parent or at a timing corresponding to milestones in the growth of the child. It is expected that the timing when one wants to buy childcare products is before and after face-to-face communication or at milestones. Therefore, the purchase processing unit 342 may, for example, present a recommendation such as "How about presenting the childcare products that the child has been longing for?" on the completion report screen presented to the non-cohabiting parent (non-cohabiting parent terminal 200) after the face-to-face communication. Note that milestones may be events such as birthdays and entrance ceremonies, and may be registered in advance in the childcare support server 300.

[0125] The childcare support server 300 according to the second embodiment may have a childcare product reporting unit 343 that, in response to receiving a notification that the childcare products have been delivered, reports to the purchaser (non-cohabiting parent or third party) of the childcare products that the childcare products have been delivered, with a content expressing gratitude added in a fixed text or free-form text. The childcare product reporting unit 343 may propose to the cohabiting parent (cohabiting parent terminal 100) the registration of photo data of the child taken together with the childcare products, and provide the photo data to the purchaser (non-cohabiting parent or third party) of the childcare products in association with the report. For example, when the cohabiting parent reports that the childcare products have arrived, the childcare product reporting unit 343 may make a recommendation such as "How about sending a photo of the child smiling with the childcare products?" so that the non-cohabiting parent or grandparent (third party) can view the photo of the child with the childcare products, and thus the non-cohabiting parent or grandparent (third party) can feel that they are participating in child-rearing.

[0126] FIG. 16 is a diagram showing an operation example of the nurturing support system 1 according to the second embodiment.

[0127] In step S300, the cohabiting parent terminal 100 accesses the EC site of the EC (Electronic Commerce) server 600, selects the items (products) necessary for the child on the EC site, and acquires a URL (Uniform Resource Locator) indicating the selected product.

[0128] In step S301, the cohabiting parent terminal 100 accesses the nurturing support server 300 and makes a request for the desired nurturing items. This request includes the acquired URL and the information of the delivery address.

[0129] In step S302, the nurturing support server 300 registers the URL acquired by the cohabiting parent terminal 100 and also registers the delivery address of the product. The nurturing support server 300 stores the URL and the delivery address, and makes the nurturing product indicated by the URL viewable from the non-cohabiting parent terminal 200.

[0130] In step S303, the nurturing support server 300 may make a proposal to the non-cohabiting parent terminal 200 to purchase the registered nurturing items at a timing according to the face-to-face communication between the child and the non-cohabiting parent or at a timing according to the milestones of the child's growth.

[0131] In step S304, the non-cohabiting parent terminal 200 accesses the nurturing support server 300 and makes a gift request designating the nurturing items to be gifted among the nurturing items registered for the child. For example, when the non-cohabiting parent taps the "Give nurturing items" button on the terminal, a payment process is performed from the non-cohabiting parent's credit card to the nurturing support service (payment of the product price and fees). If the non-cohabiting parent's credit card information is not registered with the nurturing support service, registration is performed.

[0132] In step S305, the nurturing support server 300 performs a purchase process for the nurturing products designated by the non-custodial parent on the EC server. At this time, the nurturing support server 300 designates the delivery address registered from the cohabiting parent terminal 100 as the delivery address of the nurturing products. Here, the payment process for the product price is performed on the EC server 600 from the nurturing support server 300.

[0133] As a result, in step S306, the EC server 600 performs a shipping process for the nurturing products to the designated delivery address. In step S307, the EC server 600 may send a shipping notice to the nurturing support server 300. Alternatively, a shipping notice may be sent from the cohabiting parent terminal 100 to the nurturing support server 300.

[0134] In step S308, the nurturing support server 300 proposes to the cohabiting parent terminal 100 to send (register) photo data of the child taken with the nurturing products.

[0135] In step S309, the cohabiting parent terminal 100 takes a photo of the child with the nurturing products and generates photo data.

[0136] In step S310, the cohabiting parent terminal 100 sends the photo data to the nurturing support server 300, and the nurturing support server 300 acquires the photo data.

[0137] In step S311, the nurturing support server 300 reports to the non-custodial parent terminal 200 that the nurturing products have been delivered, and provides the photo data of the child taken with the nurturing products to the cohabiting parent terminal 100. For example, the nurturing support server 300 may attach the photo data to a message indicating that the nurturing products have been delivered and provide it to the cohabiting parent terminal 100. The nurturing support server 300 may also provide the cohabiting parent terminal 100 with a message indicating that the nurturing products have been delivered and describe the URL of the photo data in the message.

[0138] (2.1) Modification example of the second embodiment In the above-described second embodiment, an example in which not only the non-custodial parent but also a third party (a person other than a child or a couple) can purchase child-rearing products was explained. In this modified example, it is assumed that the third party is an ordinary donor.

[0139] FIG. 17 is a diagram showing a configuration example of the child-rearing support server 300 according to a modified example of the second embodiment.

[0140] The child-rearing support server 300 according to this modified example includes a communication unit 310 that communicates with the terminal 200 of the cohabiting parent who lives with the child among divorced or soon-to-be-divorced couples, and with the terminal 400 of a third party (an ordinary donor), and an adjustment unit 332 that uses the communication unit 310 to adjust the child-rearing products provided by the third party (an ordinary donor) for child-rearing. The adjustment unit 332 includes a child-rearing product registration unit 341, a child-rearing product search unit 344, a purchase processing unit 342, and a child-rearing product reporting unit 343.

[0141] The child-rearing product registration unit 341 accepts registration of child-rearing product-related information regarding child-rearing products desired by the cohabiting parent and / or the child, and makes the registered child-rearing product-related information viewable by a third party (an ordinary donor). In this modified example, the child-rearing product registration unit 341 may publicly display the registered child-rearing product-related information on a website of a child-rearing support service without access restrictions. Basically, the child-rearing product registration unit 341 accepts registration of child-rearing product-related information from the cohabiting parent, but depending on the age of the child, it may also accept registration of child-rearing product-related information from the child.

[0142] The childcare product registration department 341 may accept the registration of childcare product-related information including the information on the address of the cohabiting parent or child (i.e., the delivery address). Further, the childcare product registration department 341 may accept the registration of childcare product-related information including the URL on the EC site of the childcare products desired by the cohabiting parent and / or child, and may add the name of the childcare product to the childcare product-related information based on the URL. For example, the childcare product registration department 341 automatically acquires the name, image (photo), price, etc. of the product corresponding to the registered childcare product by crawling using the URL. The childcare product registration department 341 may publish the acquired name and image (photo) of the product on the website of the childcare support service.

[0143] The childcare product search department 344 may accept the input of search information including regional information from a third party (general donor), and search for childcare product-related information that geographically matches the search information from the registered childcare product information. As a result, a third party (general donor) can find children (and cohabiting parents) who wish to receive gifts of childcare products within the region where they want to make a donation, such as the region where they live, and it becomes easier to make a donation of childcare products within that region. Note that the regional information may be a regional name in units of prefectures or municipalities. The childcare product-related information that geographically matches the search information may be childcare product-related information of the address (i.e., the delivery address) including the regional name input from the third party.

[0144] The nurturing product search unit 344 may receive an input of search information including product name information from a third party (general donor), and search for nurturing product information that matches the search information from the registered nurturing product information. As a result, a third party (general donor) can find a child (and cohabiting parent) who wishes to receive a nurturing product (product) that suits their hobby or preference, and it becomes easier to give a nurturing product that matches the hobby or preference. For example, a third party (general donor) who is interested in soccer or is a soccer player can find a child (and cohabiting parent) who wishes to receive a soccer-related product (e.g., a soccer ball). Note that the product name may be a specific name of the product or a name of the product's attribute (category). That is, it may be a specific name such as "soccer ball" or an attribute (category) such as "soccer". Also, the nurturing product information that matches the search information including the product name information may be nurturing product-related information including the product name input from a third party.

[0145] The nurturing product search unit 344 may further receive an input of an amount from a third party (general donor), and search for nurturing product information of a plurality of nurturing products within the range of the amount from the registered nurturing product information. As a result, instead of the third party (general donor) selecting each nurturing product to be given one by one, a plurality of nurturing products can be searched for and specified collectively within the range not exceeding the amount specified by the third party (general donor).

[0146] The purchase processing unit 342 receives an operation from a third party (general donor) to purchase a nurturing product corresponding to the nurturing product information searched by the nurturing product search unit 344, and performs the purchase processing of the nurturing product. For other configurations, it is the same as in the above-described second embodiment.

[0147] According to this modified example, compared with general donations, a third party (ordinary donor) can choose what the recipient (child) wants. Therefore, there is an advantage that unwanted items will not be received, and the recipient will surely be pleased. Also, since it can be narrowed down by region or product, the donor can choose the region or item they want to donate. That is, it is not an unspecified donation such as a donation to someone somewhere, but the target can be specified and a donation can be made to that child in the region. Furthermore, in some cases, the donor may receive words of gratitude (messages) directly from the recipient, and can also be thanked via messages or SNS.

[0148] Note that conventionally, the fees of the donation organization were sometimes unclear and high. The donor pays a fee for the nurturing support service in addition to the price of the product. However, in this modified example, by utilizing information and communication technology, it is possible to reduce the fee and clearly define the fee.

[0149] The nurturing product registration unit 341 may have a function of determining whether the registration is acceptable when accepting the registration of nurturing product-related information regarding the nurturing products desired by the cohabiting parent and / or the child. For example, the nurturing product registration unit 341 may reject the registration of a product (such as a beauty device, etc.) that has been pre-registered as something clearly desired by the cohabiting parent as a desired nurturing product. The nurturing product registration unit 341 may confirm whether it is appropriate as a gift target for the nurturing product, for example, by receiving the upload of the decision notice of child support allowance.

[0150] FIG. 18 is a diagram showing an example of the nurturing product registration screen according to this modified example. The nurturing product registration unit 341 displays the nurturing product registration screen on the terminal of the cohabiting parent (or child), and accepts the registration of nurturing product-related information regarding the nurturing products desired by the cohabiting parent and / or the child.

[0151] In the illustrated example, the childcare product registration screen has an area H1 where the product URL on the EC site is pasted, an area H2 where the product image obtained based on the URL is displayed, an area H3 where the product information (product name) obtained based on the URL is displayed, an area H4 for selecting to wish for a gift (donation) from a third party (general donor), an area H5 for selecting to wish for a gift within a group (childcare support group), an area H6 for selecting the desired quantity, an area H7 for selecting the priority, an area H8 for entering the comment of the cohabiting parent (or child), and an area H9 for entering supplements (such as color and size) of the desired product. Each of area H4 and area H5 includes a checkbox, and it is possible to select whether to wish for a gift (donation) from a third party (general donor) and whether to wish for a gift within the group. If one wishes for a gift within the group without wishing for a gift (donation) from a third party (general donor), the childcare product-related information to be registered will not be publicly available on the website of the childcare support service without access restrictions, but will only be viewable within the group.

[0152] Note that the childcare product registration unit 341 accepts the registration (input) of the information on the address of the cohabiting parent or child (i.e., the delivery address) on an address input screen separate from the childcare product registration screen. When the input of the desired childcare product and the delivery address is completed, the childcare product-related information is registered in the childcare support server 300 (storage unit 320).

[0153] FIG. 19 is a diagram showing an example of the childcare product search / purchase screen according to this modified example. The childcare product search unit 344 displays the childcare product search / purchase screen on the terminal of a third party (general donor) on the website of the childcare support service without access restrictions, accepts the input of search information from the third party (general donor), and accepts the operation of purchasing the childcare product corresponding to the searched childcare product information from the third party (general donor).

[0154] In the illustrated example, the nurturing product search and purchase screen has an area I1 for entering search information (region name and / or product name). When search information (region name and / or product name) is entered into the search window (text box) of area I1, the nurturing product search section 344 searches for nurturing product information that matches the search information from the registered nurturing product information, and displays the information of each searched nurturing product in areas I2, I3, I4, and so on. In each of the areas I2, I3, I4, and so on, information about the corresponding nurturing product (product name, desired quantity, amount) is displayed, and buttons for receiving individual purchase operations (donation operations) are also displayed. The nurturing product search and purchase screen may have a button I5 for receiving an operation to collectively purchase (donate) a plurality of nurturing products selected by a third party (general donor). The nurturing product search and purchase screen may also have an area I6 for entering the donation amount, which is the total amount of the nurturing products to be donated. When the donation amount is entered, the nurturing product search section 344 may search for nurturing product information of a plurality of nurturing products within the range of the amount from the registered nurturing product information, and receive an operation to collectively purchase (donate) them.

[0155] (3) Other Embodiments In the above-described embodiment, the storage unit 320 stores the user information shown in FIG. 4(a), the user information includes "role", and an example where "role" is selected from any of "cohabiting parent", "separated parent", "mother", "father", "child", and "assistant (supporter)" has been described. Also, in the above-described embodiment, it was assumed that information display that distinguishes between cohabiting parents and separated parents would be performed. However, since the expression "separated parent" can be a discriminatory expression, it is preferable to simply use the expressions "father" and "mother". Also, there may be a case where there are two children between a couple, one child cohabits with one parent, and the other child cohabits with the other parent. However, in the handling of information in the above-described embodiment, it is difficult to handle such a case.

[0156] Therefore, the "role" may be configured such that any one of "father (dad)", "mother (mom)", "child", or "assistant (supporter)" is selected. Here, not only "father (dad)" but also "father's proxy" may be selectable, and not only "mother (mom)" but also "mother's proxy" may be selectable. Then, information on "which parent (including the parent's proxy) the child lives with" is added to the child's information (user information). As a result, when displaying the information, it is possible to distinguish between "cohabiting parent" and "non-cohabiting parent" within the system while using the notations "father" and "mother". Thus, even if multiple children live with different parents, it becomes possible to manage them appropriately.

[0157] That is, the storage unit 320 that stores the user information of each user of the face-to-face communication support service stores the user information including information indicating whether the corresponding user is a father, a mother, or a child. When the corresponding user is a child, the storage unit 320 further stores in the user information information indicating with which of the father and the mother the child lives. Then, in the face-to-face communication support server 300, when displaying (presenting) information on the terminal, while using notations such as "father" and "mother", based on the user information of the child, it is possible to identify which parent is the cohabiting parent, and perform the information processing according to the above-described embodiment in consideration of whether it is a cohabiting parent or a non-cohabiting parent.

[0158] In the above-described embodiment, an example has been described in which the parenting support server 300 (information management unit 331) manages the number of face-to-face communication times and the total amount of childcare expenses and presents them to the couple (cohabiting parent terminal 100 and non-cohabiting parent terminal 200). However, the parenting support server 300 (information management unit 331) manages at least one piece of information among the number of times childcare expenses and / or childcare products are provided, the total amount of childcare expenses and / or childcare products, the period during which childcare expenses are paid, the payment compliance rate of childcare expenses (the ratio of payment as scheduled), and the payment achievement rate of childcare expenses (the amount paid / the cumulative amount to be paid by the end period), and may present the information to the non-cohabiting parent (non-cohabiting parent terminal 200). This makes it possible to make the non-cohabiting parent aware that they are participating in child-rearing.

[0159] In the above-described embodiment, the "right of a child to know" was not particularly considered. However, in the "Convention on the Rights of the Child," which Japan has also ratified, it is stipulated that "a child has the right to know his or her parents as far as possible and to be cared for by them," and such a right is also referred to as the "right of a child to know." Therefore, the childcare support server 300 (information management unit 331) stores a meeting and communication record including the respective achievements and change histories of past meetings and communications, and enables the child to view the record even after becoming an adult. That is, the childcare support server 300 (information management unit 331) stores the record of the provision of childcare expenses and / or childcare products permanently or semi-permanently, and enables the child to view the record even after becoming an adult. For example, when there is a viewing request in the child's account regarding the record, the childcare support server 300 (information management unit 331) provides the record to the child. This makes it easier to guarantee the "right of a child to know."

[0160] In the above-described embodiment, it was mainly assumed that the transfer of childcare expenses from the non-custodial parent to the custodial parent was made by bank transfer. However, the childcare support server 300 may receive childcare expenses from the non-custodial parent by electronic payment, and the childcare support server 300 may pay the childcare expenses to the custodial parent by electronic payment.

[0161] The operation flows and operation examples in the above-described embodiment do not necessarily have to be executed in chronological order along the order described in the flowchart or sequence diagram. For example, the steps in the operation may be executed in an order different from the order described as the flowchart or sequence diagram, or may be executed in parallel. Also, some of the steps in the operation may be deleted, and additional steps may be added to the process. Further, the operation flows and operation examples in the above-described embodiment may be implemented separately and independently, or may be implemented by combining two or more operation flows and operation examples. For example, some steps of one operation flow may be added to another operation flow, or some steps of one operation flow may be replaced with some steps of another operation flow.

[0162] A program for causing a computer to execute the operations according to the above-described embodiments may be provided. The program may be recorded on a computer-readable medium. By using the computer-readable medium, it is possible to install the program on the computer. Here, the computer-readable medium on which the program is recorded may be a non-transitory recording medium. The non-transitory recording medium is not particularly limited, and may be, for example, a recording medium such as a CD-ROM or a DVD-ROM.

[0163] In the present disclosure, the descriptions “based on” and “according to” do not mean “only based on” and “only according to” unless otherwise specified. The description “based on” means both “only based on” and “at least partially based on”. Similarly, the description “according to” means both “only according to” and “at least partially according to”. Also, the terms “include”, “comprise”, and their variants do not mean including only the listed items, and may include only the listed items or may include additional items in addition to the listed items. Further, the term “or” used in the present disclosure is not intended to be an exclusive disjunction. In the present disclosure, for example, when articles are added by translation like a, an, and the in English, these articles are assumed to include plural ones unless the context clearly indicates otherwise.

[0164] As described above, the embodiments have been described in detail with reference to the drawings, but the specific configuration is not limited to the above, and various design changes and the like can be made without departing from the gist.

Description of Reference Numerals

[0165] 1: Rearing Support System 10: Network 100: Co-resident Parent Terminal 200: Separated Parent Terminal 300: Rearing Support Server 310: Communication Unit 320: Memory Unit 330: Processing Unit 331: Information Management Unit 332: Adjustment Unit 332a: Direct Adjustment Unit 332b: Intervention Adjustment Unit 333: Image Data Presentation Unit 334: Video Data Distribution Unit 335: Document Provision Unit 336: Payment Scheduled Notification Unit 337: Payment Judgment Unit 338: Notification Unit 339: Meeting Condition Relaxation Unit 341: Rearing Product Registration Unit 342: Purchase Processing Unit 343: Rearing Product Report Unit 344: Rearing Product Search Unit 400: Third-Party Terminal 500: LLM Server 600: EC Server

Claims

1. A child-rearing support system for supporting child-rearing, comprising: A communication means for communicating with a terminal of a cohabiting parent who lives with the child of a divorced or divorced couple, and for communicating with a terminal of a detached parent who lives separately from the child of the couple; and a coordination means for making adjustments between the couple regarding child support and / or child support items to be provided by the separated parents for the upbringing of the child, using the communication means; The adjustment means includes a direct adjustment means for carrying out direct adjustment to realize the adjustment by mediating the exchange of routine communication content between the couple. Childcare support system.

2. The adjustment means performs at least one of the following adjustments: adjustment of the amount of the child support, adjustment of the payment period of the child support, adjustment of the timing of the payment of the child support, adjustment of the share of special expenses in the child support, adjustment of the type of the child support agreement document, and adjustment of the provision of child support items. The child-rearing support system according to claim 1 .

3. The apparatus further includes a presentation unit that presents image data of the child to the couple before or during the adjustment. The child-rearing support system according to claim 1 .

4. The adjustment means makes the arrangement by carrying out the adjustment to make a prior arrangement regarding the child support. The child-rearing support system according to any one of claims 1 to 3.

5. and a notification means for creating a payment schedule for the child support based on the agreement and notifying the couple of the payment schedule. The child-rearing support system according to claim 4.

6. The notification means notifies the separated parent at least once a predetermined number of days before the scheduled payment date of the child support and / or on the scheduled payment date to prevent the parent from forgetting to pay. The child-rearing support system according to claim 5.

7. The notification means issues a warning to the separated parent if the account balance or available credit card balance of the separated parent is less than the amount of the child support to be paid on or immediately before the scheduled payment date of the child support. The child-rearing support system according to claim 5.

8. The system further includes a linking means for linking the bank account of the cohabiting parent and / or the bank account of the separated parent via an API; When the linking means accepts an operation to designate deposit / withdrawal information corresponding to child support from the deposit / withdrawal history of the bank account, the linking means registers the designated deposit / withdrawal information as child support information and manages the child support information so that it can be viewed by the parent living with the parent and / or the parent living separately. The child-rearing support system according to claim 1 .

9. The linking means monitors the deposit and withdrawal status of the bank account, and when it detects deposit and withdrawal information that matches the registered child support information, it automatically registers the detected deposit and withdrawal information as new child support information. The child-rearing support system according to claim 8.

10. The linking means monitors the status of deposits and withdrawals in the bank account, and if child support is not paid by the scheduled payment date or if the amount of child support paid is less than the scheduled amount, notifies the cohabiting parent and / or the separately-living parent of alert information. The child-rearing support system according to claim 8 or 9.

11. The system further includes a notification means for detecting that the child support has been paid and notifying the parent living with the child and / or the parent living separately of the fact. The child-rearing support system according to claim 1 or 8.

12. The notification means, in response to detecting that the child support has been paid, suggests to the parent living together that a message expressing gratitude from the parent living together be sent to the parent living apart. The child-rearing support system according to claim 11.

13. The method further includes a distribution means for distributing video data to the couple to provide them with prior knowledge for making the arrangement prior to the adjustment. The child-rearing support system according to claim 4.

14. When the arrangement is agreed upon through the direct adjustment, a document indicating the content of the agreed arrangement is generated, and the document is provided to the couple. The child-rearing support system according to claim 4.

15. The adjustment means further includes an intervention adjustment means for performing an intervention adjustment to realize the adjustment by having an assistant intervene between the couple, The adjustment means switches from the direct adjustment to the intervention adjustment. The child-rearing support system according to claim 4.

16. When the adjustment for making the arrangement is performed by the direct adjustment, if a predetermined condition is satisfied, the adjustment means proposes to the couple to switch to the intervention adjustment. The child-rearing support system according to claim 15.

17. The assistant may be an impartial third party in an alternative dispute resolution process (ADR), or may be a support agent or an AI chatbot. The child-rearing support system according to claim 15.

18. The predetermined condition is that the agreement is not agreed upon even if the communication between the couple in the direct adjustment is performed a predetermined number of times, or that a predetermined word is detected in the communication between the couple in the direct adjustment. The child-rearing support system according to claim 16.

19. The present invention further includes a providing means for generating a document indicating the matters agreed upon in the direct adjustment in a manner distinguishable from the matters not agreed upon in the direct adjustment when switching to the intervention adjustment, and providing the document to the couple. The child-rearing support system according to claim 16.

20. The adjustment means is Proposing to the couple a switch to the intervention adjustment in response to the predetermined condition being satisfied; In response to one of the spouses making an application for the switch, notifying the other spouse of the application; Suspend such arrangements until the other party agrees to the offer. The child-rearing support system according to claim 16.

21. The adjustment means determines a share of the costs required for the intervention adjustment when one of the couple applies for the switch. The child-rearing support system according to claim 20.

22. The adjustment means permits the exchange of messages between the couple regarding the burden ratio even while the adjustment is suspended. The child-rearing support system according to claim 21.

23. The system further includes a determination means for determining whether the payment of child support by the separated parent has been implemented or is continuing, The determination means issues a warning to the separated parent in response to a determination that the payment of child support has not been implemented or has not been continued. The child-rearing support system according to claim 1 .

24. The system further includes a notification means for notifying the separated parent and / or the cohabiting parent at a predetermined timing to urge them to review the child support payments based on the child's age. The child-rearing support system according to claim 1 .

25. a registration means for accepting registration of the childcare items desired by the cohabiting parent or the child from the cohabiting parent and enabling browsing of the registered childcare items; A purchase processing means for performing a purchase process of the registered child care product when an operation for purchasing the registered child care product is performed. The child-rearing support system according to claim 1 .

26. The registration means includes: Further accepting registration of a delivery address for the childcare product; enabling a person to view the registered childcare product without allowing the person to view the registered delivery address; The purchase processing means sets the registered delivery address as a delivery destination of the childcare product to be purchased in the purchase processing. The child-rearing support system according to claim 25.

27. the direct adjustment means includes the registration means and the purchase processing means; The purchase processing means performs the purchase processing in response to receiving an operation to purchase the registered child care item from the separated parent. The child-rearing support system according to claim 25.

28. The purchase processing means proposes to the separated parent the purchase of the registered childcare items at a timing corresponding to a visitation between the child and the separated parent or at a timing corresponding to a turning point in the child's growth. The child-rearing support system according to claim 27.

29. The purchase processing means performs the purchase processing in response to receiving an operation to purchase the registered child care product from a third party. The child-rearing support system according to claim 25.

30. The method further includes a reporting means for, in response to receiving a notification that the child care item has been delivered, reporting to the purchaser of the child care item that the child care item has been delivered, the reporting means including a standard or free text message expressing gratitude to the purchaser of the child care item, The reporting means proposes to the cohabiting parent to register photo data of the child together with the childcare item, and provides the photo data to a purchaser of the childcare item in association with the report. The child-rearing support system according to claim 25.

31. The method further includes a management means for managing at least one piece of information among the number of times the child support and / or the child support items have been provided, the total amount of the child support and / or the child support items, the period during which the child support has been paid, the compliance rate for payment of the child support, and the achievement rate of payment of the child support, and presenting the information to the separated parents. The child-rearing support system according to claim 1 .

32. The system further includes a management means for storing a record of the provision of the child support and / or the child support items, and for enabling the record to be viewed even after the child becomes an adult. The child-rearing support system according to claim 1 .

33. One or more computers, A communication means for communicating with a terminal of a parent who lives with a child of a divorced couple or a couple planning to divorce, and for communicating with a terminal of a parent who lives separately from the child of the couple; Using the communication means, the device functions as an adjustment means for adjusting between the couple regarding the child support and / or child support items to be provided by the separated parents for the upbringing of the child; The adjustment means includes a direct adjustment means for carrying out direct adjustment to realize the adjustment by mediating the exchange of routine communication content between the couple. Childcare support program.

34. A child-rearing support system for supporting child-rearing, comprising: A communication means for communicating with a terminal of a cohabiting parent of a divorced couple who is planning to divorce and who lives with the child, and for communicating with a terminal of a third party; and a coordination means for coordinating, using the communication means, the child support items provided by the third party for the child's upbringing; The adjustment means is a registration means for accepting registration of childcare item-related information regarding the childcare item desired by the cohabiting parent and / or the child, and making the registered childcare item-related information viewable by the third party; A search means for receiving search information input from the third party and searching for child care product information matching the search information from among the registered child care product information; and a purchase processing means for receiving, from the third party, an operation to purchase the child care product corresponding to the searched child care product information, and performing a purchase process for the child care product. Childcare support system.

35. The registration means accepts registration of the childcare product-related information including address information of the cohabiting parent and / or the child; The search means receives input of the search information including area information from the third party, and searches for child care product information that geographically matches the search information from among the registered child care product information. The child-rearing support system according to claim 34.

36. The registration means accepts registration of the child care item related information including a URL on an e-commerce site of the child care item desired by the cohabiting parent and / or the child, and adds a name of the child care item to the child care item related information based on the URL; The search means receives input of the search information including product name information from the third party, and searches the registered child care product information for child care product information that matches the product name of the search information. The child-rearing support system according to claim 34.

37. The search means further receives an input of a price from the third party, and searches the registered child care product information for a plurality of child care products within the price range.

37. The child-rearing support system according to any one of claims 34 to 36.

Images