System and information processing device

Abstract

To improve technology for raising expectation of a user to delivery of a vehicle.SOLUTION: A system 1 comprises: an information processing device 10 which provides a website for presenting information regarding a vehicle standby for delivery, which is purchased by a user; a related commodity 30 of the vehicle; and a terminal 20, wherein the information processing device 10 transmits commodity information showing the related commodity 30 to the terminal 20, and the terminal 20 displays the commodity information and transmits order information showing an order of the related commodity 30 by the user to the information processing device 10.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present disclosure relates to a system and an information processing apparatus.

Background Art

[0002] Conventionally, there has been a technology for providing a user with information about a vehicle before storage. For example, Patent Document 1 discloses providing information about the progress of vehicle storage, such as the position information of the vehicle during transportation, to a user terminal for a vehicle before storage purchased by the user.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] Merely providing a user with vehicle position information or the like does not necessarily highly increase the probability of improving the user's expectation for vehicle storage. Thus, there has been room for improvement in the technology for improving the user's expectation for vehicle storage.

Means for Solving the Problems

[0005] The system according to the present disclosure is a system including an information processing apparatus that provides a website for presenting information about a vehicle waiting for storage purchased by a user, related products of the vehicle, and a terminal device, wherein the information processing apparatus transmits product information indicating the related products to the terminal device, the terminal device displays the product information, and transmits order information indicating an order of the related products by the user to the information processing apparatus.

[0006] An information processing apparatus according to the present disclosure is an information processing apparatus that provides a website for presenting information about a vehicle waiting for delivery that a user has purchased, and includes a communication unit that communicates with a terminal device, and product information indicating related products of the vehicle, which is transmitted to the terminal device via the communication unit, and a control unit that receives order information indicating an order for the related products from the terminal device via the communication unit.

Effect of the Invention

[0007] According to the present disclosure, it becomes possible to improve the technology for enhancing the user's sense of anticipation for vehicle delivery.

Brief Description of the Drawings

[0008]

Figure 1

Figure 2

Modes for Carrying Out the Invention

[0009] Hereinafter, a first embodiment of the present disclosure will be described with reference to the drawings. In each drawing, the same or corresponding parts are denoted by the same reference numerals. In the description of the present embodiment, the description of the same or corresponding parts will be omitted or simplified as appropriate.

[0010] Referring to FIG. 1, the configuration of the system 1 according to the present embodiment will be described. The system 1 includes an information processing apparatus 10, a terminal device 20, and related products 30. The information processing apparatus 10 and the terminal device 20 are communicably connected to each other via a network 40 including, for example, the Internet. The terminal device 20 is communicably connected to the related products 30 as will be described below.

[0011] The information processing apparatus 10 is a computer installed in a facility such as a data center. The information processing apparatus 10 is, for example, a server belonging to a cloud computing system or other computing system.

[0012] The terminal device 20 is used by the user. The terminal device 20 is, for example, a mobile device such as a mobile phone, a smartphone, or a tablet, or a PC. "PC" is an abbreviation for personal computer. The terminal device 20 can receive information from the related product 30 by short-range wireless communication. The short-range wireless communication includes communication according to the NFC standard, the Bluetooth (registered trademark) standard, and the like. "NFC" is an abbreviation for Near Field Communication.

[0013] The related product 30 is a related product of a vehicle that the user has purchased and is waiting for delivery. In the present embodiment, the related product 30 includes the model M of the vehicle. The related product 30 can transmit information to the terminal device 20 by short-range wireless communication.

[0014] The network 40 includes the Internet, at least one WAN, at least one MAN, or any combination thereof. "WAN" is an abbreviation for wide area network. "MAN" is an abbreviation for metropolitan area network. The network 40 may include at least one wireless network, at least one optical network, or any combination thereof. The wireless network is, for example, an ad hoc network, a cellular network, a wireless LAN, a satellite communication network, or a terrestrial microwave network. "LAN" is an abbreviation for local area network.

[0015] First, an overview of the present embodiment will be described, and details will be described later. The system 1 includes an information processing device 10 that provides a website for presenting information about a vehicle that the user has purchased and is waiting for delivery, a related product 30 of the vehicle, and a terminal device 20. The information processing device 10 transmits product information indicating the related product 30 to the terminal device 20. The terminal device 20 displays the product information and transmits order information indicating an order for the related product 30 by the user to the information processing device 10.

[0016] According to the present embodiment, the user can not only view information regarding the vehicle waiting to be parked, but also order the related product 30 of the vehicle. By possessing the related product 30 prior to the actual vehicle, the possibility of continuously maintaining the user's interest in the vehicle during the period before vehicle delivery is improved. Therefore, it becomes possible to improve the technology for enhancing the user's expectation for vehicle delivery.

[0017] Referring to FIG. 1, the configuration of the information processing apparatus 10 according to the present embodiment will be described. The information processing apparatus 10 includes a control unit 11, a storage unit 12, and a communication unit 13.

[0018] The control unit 11 includes at least one processor, at least one programmable circuit, at least one dedicated circuit, or any combination thereof. The processor is a general-purpose processor such as a CPU or a GPU, or a dedicated processor specialized for specific processing. "CPU" is an abbreviation for central processing unit. "GPU" is an abbreviation for graphics processing unit. The programmable circuit is, for example, an FPGA. "FPGA" is an abbreviation for field-programmable gate array. The dedicated circuit is, for example, an ASIC. "ASIC" is an abbreviation for application specific integrated circuit. While controlling each part of the information processing apparatus 10, the control unit 11 executes processing related to the operation of the information processing apparatus 10.

[0019] The storage unit 12 includes at least one semiconductor memory, at least one magnetic memory, at least one optical memory, or any combination thereof. The semiconductor memory is, for example, RAM, ROM, or flash memory. "RAM" is an abbreviation for random access memory. "ROM" is an abbreviation for read only memory. RAM is, for example, SRAM or DRAM. "SRAM" is an abbreviation for static random access memory. "DRAM" is an abbreviation for dynamic random access memory. ROM is, for example, EEPROM. "EEPROM" is an abbreviation for electrically erasable programmable read only memory. The flash memory is, for example, SSD. "SSD" is an abbreviation for solid-state drive. The magnetic memory is, for example, HDD. "HDD" is an abbreviation for hard disk drive. The storage unit 12 functions as, for example, a main storage device, an auxiliary storage device, or a cache memory. Information used in the operation of the information processing apparatus 10 and information obtained by the operation of the information processing apparatus 10 are stored in the storage unit 12.

[0020] The communication unit 13 includes at least one communication interface. The communication interface is, for example, a LAN interface. "LAN" is an abbreviation for local area network. The communication unit 13 receives data used in the operation of the information processing apparatus 10 and transmits data obtained by the operation of the information processing apparatus 10.

[0021] The configuration of the terminal device 20 according to this embodiment will be described. The terminal device 20 includes a control unit 21, a storage unit 22, a communication unit 23, an input unit 24, and an output unit 25. The hardware configurations of the control unit 21 and the storage unit 22 of the terminal device 20 may be the same as those of the control unit 11 and the storage unit 12 of the information processing apparatus 10, respectively. The description here is omitted.

[0022] The communication unit 23 includes at least one communication interface. The communication interface is, for example, an interface compatible with a mobile communication standard such as LTE, 4G standard, or 5G standard, an interface compatible with a wireless LAN communication standard such as IEEE802.11, or an interface compatible with a short-range wireless communication standard such as Bluetooth (registered trademark). "LTE" is an abbreviation for Long Term Evolution. "4G" is an abbreviation for 4th generation. "5G" is an abbreviation for 5th generation. The communication unit 23 communicates with the information processing device 10 and related products 30. The communication unit 23 includes an antenna for short-range wireless communication. The communication unit 23 receives data used for the operation of the terminal device 20 and transmits data obtained by the operation of the terminal device 20.

[0023] The input unit 24 includes at least one input interface. The input interface is, for example, a physical key, a capacitive key, a pointing device, a touch screen provided integrally with a display, a camera, or a microphone. The input unit 24 receives an operation for inputting data used for the operation of the terminal device 20. Instead of being provided in the terminal device 20, the input unit 24 may be connected to the terminal device 20 as an external input device. As the connection interface, an interface compatible with a standard such as USB, HDMI (registered trademark), or Bluetooth (registered trademark) can be used. "USB" is an abbreviation for Universal Serial Bus. "HDMI (registered trademark)" is an abbreviation for High-Definition Multimedia Interface.

[0024] The output unit 25 includes at least one output interface. The output interface is, for example, a display or a speaker. The display is, for example, an LCD or an organic EL display. "LCD" is an abbreviation for liquid crystal display. "EL" is an abbreviation for electro luminescent. The output unit 25 outputs data obtained by the operation of the terminal device 20. Instead of being provided in the terminal device 20, the output unit 25 may be connected to the terminal device 20 as an external output device. As the connection interface, an interface corresponding to a standard such as USB, HDMI (registered trademark), or Bluetooth (registered trademark) can be used.

[0025] The configuration of the related product 30 according to this embodiment will be described. The related product 30 includes a communication unit 31 for related products. The hardware configuration of the communication unit 31 for related products may be the same as the hardware configuration of the communication unit 23 of the terminal device 20. The communication unit 31 for related products may include an RFID tag such as an NFC tag, a QR code (registered trademark), or the like. "RFID" is an abbreviation for Radio Frequency Identification.

[0026] By the terminal device 20 reading the NFC tag or the like using the antenna as the communication unit 23, the terminal device 20 can acquire information indicating a URL indicating the position of video data on the Internet. "URL" is an abbreviation for Uniform Resource Locator. The terminal device 20 may also be able to acquire the information by reading the QR code (registered trademark) as the communication unit 31 for related products using the camera as the input unit 24. The website on which the video data indicated by the URL is posted may be provided by the information processing device 10, or may be provided by an external device different from the information processing device 10. By accessing the URL, the terminal device 20 can acquire the video data.

[0027] The related product 30 may further include a storage unit for related products that stores video data captured during the production of vehicles waiting for delivery. The hardware configuration of the storage unit for related products may be the same as the hardware configuration of the storage unit 12 of the information processing device 10. The related product 30 may further include a control unit for related products connected to the communication unit 31 for related products and the storage unit for related products. In this case, the control unit for related products can transmit the video data read from the storage unit for related products to the terminal device 20 via the communication unit 31 for related products by Bluetooth (registered trademark) or the like.

[0028] In addition to the storage unit for related products, the related product 30 may include an output unit for related products such as a USB terminal. The hardware configuration of the output unit for related products may be the same as the hardware configuration of the output unit 25 of the terminal device 20. For example, by connecting the output unit for related products to the terminal device 20, the video data stored in the storage unit for related products can be directly output to the terminal device 20.

[0029] The functions of the information processing device 10 or the terminal device 20 are realized by executing the program according to this embodiment with a processor as the control unit 11 or the control unit 21. That is, the functions of the information processing device 10 or the terminal device 20 are realized by software. The program causes a computer to execute the operations of the information processing device 10 or the terminal device 20, causing the computer to function as the information processing device 10 or the terminal device 20. That is, the computer functions as the information processing device 10 or the terminal device 20 by executing the operations of the information processing device 10 or the terminal device 20 according to the program.

[0030] The program can be stored in a non-transitory computer-readable medium. The non-transitory computer-readable medium is, for example, a flash memory, a magnetic recording device, an optical disk, a magneto-optical recording medium, or a ROM. The distribution of the program is performed, for example, by selling, transferring, or lending a portable medium such as an SD card, a DVD, or a CD-ROM storing the program. "SD" is an abbreviation for Secure Digital. "DVD" is an abbreviation for digital versatile disc. "CD-ROM" is an abbreviation for compact disc read only memory. The program may be distributed by storing the program in the server's storage and transferring the program from the server to other computers. The program may be provided as a program product.

[0031] The computer stores, for example, a program stored in a portable medium or a program transferred from a server, once, in the main memory device. Then, the computer reads the program stored in the main memory device by the processor and executes the process according to the read program by the processor. The computer may directly read the program from the portable medium and execute the process according to the program. The computer may sequentially execute the process according to the received program each time the program is transferred from the server to the computer. The process may be executed by a so-called ASP type service that realizes the function only by execution instructions and result acquisition without transferring the program from the server to the computer. "ASP" is an abbreviation for application service provider. The program is information for use in the processing by an electronic computer and includes those conforming to the program. For example, data that is not a direct instruction to the computer but has the property of defining the processing of the computer corresponds to "those conforming to the program".

[0032] Some or all of the functions of the information processing apparatus 10 or the terminal apparatus 20 may be realized by a programmable circuit or a dedicated circuit as the control unit 11 or the control unit 21. That is, some or all of the functions of the information processing apparatus 10 or the terminal apparatus 20 may be realized by hardware.

[0033] Referring to FIG. 2, the operation of the system 1 according to the present embodiment will be described. In the following, it is assumed that the communication between the information processing apparatus 10 and the external apparatus is performed via the communication unit 13 and the network 40.

[0034] In S101 of FIG. 2, the control unit 11 of the information processing apparatus 10 transmits information regarding the vehicle waiting for parking to the terminal apparatus 20. At least a part of the information according to the present embodiment is the content of a website that can be browsed after logging in with authentication such as a password. The information regarding the vehicle waiting for parking may include information indicating the production process of the vehicle or information about the production factory or the like.

[0035] In S102, the control unit 21 of the terminal apparatus 20 receives the information regarding the vehicle waiting for parking.

[0036] In S103, the control unit 21 displays the information regarding the vehicle waiting for parking via the output unit 25. In this way, the information regarding the vehicle waiting for parking is displayed on the terminal apparatus 20 as the content of the website.

[0037] In S104, the control unit 11 of the information processing apparatus 10 determines whether to permit the purchase of the related product 30 based on the user's login history to the website. If it is determined to permit the purchase of the related product 30, the process of the control unit 11 proceeds to S105. If it is determined not to permit the purchase of the related product 30, the process of the control unit 11 returns to the beginning. The information indicating the login history to the website is information that records by associating the user identifier with information related to login such as the total number of logins or the login time, and may be stored in the storage unit 12 of the information processing apparatus 10. The said information may be information including the number of logins for each predetermined period such as one day or one week. Each time the user logs in to the website, the control unit 11 increments the total number of logins or the number of logins for each predetermined period, and updates the information indicating the login history.

[0038] An arbitrary method may be adopted for determining whether to permit the purchase of the related product 30. For example, the control unit 11 may refer to the information indicating the login history, and determine to permit the purchase when the total number of logins indicated by the login history is equal to or greater than a predetermined value, and not to permit the purchase when it is less than the predetermined value. For example, the control unit 11 may determine to permit the purchase when the login history indicates that at least one login per day has continued for a predetermined number of days or more, and not to permit the purchase when it is less than the predetermined number of days. The information indicating the predetermined value or the predetermined number of days may be stored in the storage unit 12 in advance. For example, the information indicating the login history may include information indicating whether the user has answered a questionnaire related to the vehicle before delivery presented after logging in. At this time, the control unit 11 may determine to permit the purchase when the user has answered the questionnaire, and not to permit the purchase when the user has not answered the questionnaire. The questionnaire may include, for example, questions regarding the period of waiting for vehicle delivery, questions regarding the destination to visit with the vehicle waiting for delivery, and the like.

[0039] In S105, the control unit 21 generates product information indicating the related product 30 of the vehicle and transmits it to the terminal device 20. In the present embodiment, the related product 30 is a model M of the vehicle waiting for delivery. The related product 30 is not limited to this, and may include, for example, medals, badges, tableware such as tumblers, stationery, PC peripheral devices, and any other articles on which the vehicle model name is written. The product information may include the price, features, etc. of the related product 30.

[0040] In S106, the control unit 21 of the terminal device 20 receives the product information.

[0041] In S107, the control unit 21 displays the product information via the output unit 25.

[0042] In S108, the control unit 21 receives, via the input unit 24, a user input for ordering the related product 30 indicated by the product information.

[0043] In S109, the control unit 21 generates order information indicating an order for the related product 30 based on the user input received in S108 and transmits it to the information processing device 10. The order information may include the number of orders for the related product 30, the delivery destination of the related product, information necessary for payment, etc.

[0044] In S110, the control unit 11 of the information processing device 10 receives the order information from the terminal device 20. The control unit 11 performs an order process based on the order information. In this example, based on the order process, the model M as the related product 30 is shipped to the user.

[0045] In S111, the control unit 21 of the terminal device 20 acquires information indicating video data captured during the production of the vehicle from the related product 30 received by the user. In this example, the control unit 21 communicates with the communication unit 31 for the related product of the model M, reads information indicating the URL of the website on which the video data is posted, accesses the website, and downloads the video data to acquire the video data. The video data includes, for example, any video related to the vehicle, such as a video captured in a factory during the production process of the vehicle or equipment of the vehicle, a video including the scenery of the route along which the vehicle or the equipment of the vehicle is transported, and a video explaining the function of the vehicle or the equipment of the vehicle. In addition to the video data, the control unit 21 may also acquire image data or text data related to the vehicle waiting for delivery. Thereafter, the operation of the system 1 ends.

[0046] The present disclosure is not limited to the above-described embodiments. For example, two or more blocks described in the block diagram may be integrated, or one block may be divided. Instead of executing two or more steps described in the flowchart in chronological order according to the description, they may be executed in parallel or in a different order according to the processing capabilities of the device that executes each step, or as necessary. In addition, changes can be made without departing from the spirit of the present disclosure.

[0047] For example, in the above S104 and S105, the control unit 11 of the information processing apparatus 10 may determine to increase or change the video data that the terminal device 20 can acquire via the related product 30 according to the number of times the user logs in to the website. In this case, the control unit 11 generates product information indicating the outline of the video data corresponding to the determination and transmits it to the terminal device 20. For example, the control unit 11 may determine to provide more types or longer-duration video data as the number of times the user logs in increases, generate product information indicating the outline of the video data corresponding to the determination, and transmit it to the terminal device 20. The video data corresponding to the determination may be stored in the website indicated by the information indicating the video data that the terminal device 20 acquires from the related product 30. As the number of times of logging in to the website increases, the video data becomes more substantial, so the possibility that the user browses the website more times increases, and as a result, the user's expectation for vehicle delivery improves.

Explanation of Signs

[0048] 1 System 10 Information Processing Apparatus 11 Control Unit 12 Storage Unit 13 Communication Unit 20 Terminal Device 21 Control Unit 22 Storage Unit 23 Communication Unit 24 Input Unit 25 Output Unit 30 Related Product 31 Communication Unit for Related Product 40 Network

Claims

1. An information processing apparatus that provides a website presenting information on a vehicle waiting for delivery purchased by a user, related products of the vehicle, and a terminal device comprise a system, wherein the information processing apparatus transmits product information indicating the related products to the terminal device, the terminal device displays the product information and transmits order information indicating an order of the related products by the user to the information processing apparatus.

2. The system according to claim 1, wherein the information processing apparatus permits the user to purchase the related products based on the user's login history on the website.

3. The system according to claim 1 or 2, wherein the related products include a communication unit for related products capable of transmitting information indicating video data captured during production of the vehicle to the terminal device.

4. The system according to claim 1 or 2, wherein the related products are models of the vehicle.

5. An information processing apparatus that provides a website presenting information on a vehicle waiting for delivery purchased by a user, a communication unit that communicates with a terminal device, transmits product information indicating related products of the vehicle to the terminal device via the communication unit, and a control unit that receives order information indicating an order of the related products by the user from the terminal device via the communication unit comprises the information processing apparatus.

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