Program, information processing device, and method

Abstract

To provide a technique for automatically generating application data for submitting various types of applications from contribution content to a communication tool, in an application system for submitting various types of applications.SOLUTION: A server of an application system causes a terminal device to execute, as functions thereof: a step (S121) of acquiring post data related to posting to a communication tool with which users have linked to each other in advance, and communicate with each other by text and images by input from a user submitting a prescribed application; a step (S122) of determining whether or not the data is application post data for submitting the application, from the post data from the user submitting the application; a step (S123) of analyzing the application post data when a result of the determination is that the data is the application post data, to generate application data corresponding to content of the application; and a step (S124) of outputting the generated application data.SELECTED DRAWING: Figure 6

Description

Technical Field

[0001] The present disclosure relates to a program, an information processing apparatus, and a method.

Background Art

[0002] Companies and the like receive various applications from employees and the like, and approve / disapprove the applications by making a decision showing approval or disapproval of the applications. Conventionally, such a decision-making process has been carried out by creating an application form, showing it to an approver who is a superior, and having the approver affix a seal. However, in recent years, systems for performing such applications and approvals through electronic procedures using a computer have been provided.

[0003] As a technology for a decision-making system that supports such application and approval procedures, Patent Document 1 discloses a technology for a system that performs a general decision-making process including notification of a decision-making application, confirmation of decision-making content, and approval by using a chatbot associated with the decision-making system.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] By the way, in recent years, chat tools have become widespread as tools for business communication. A chat tool is a tool for communication between users such as employees in advance by linking their accounts, and performing communication by text and images called stamps and the like in this state.

[0006] When making various applications as described above, prior to actually conducting the procedures for the various applications, there may be prior consultations or other communications regarding the content of the application, and such communications using chat tools are also utilized. However, after reaching an agreement through communication, in the conventional system, it is necessary to re-enter the application content into the system, which is troublesome for the applicant.

[0007] Therefore, in the present disclosure, in an application system for making various applications, a technique for automatically generating application data for making various applications from the content posted to a communication tool will be described.

Means for Solving the Problem

[0008] According to an embodiment of the present disclosure, a program for causing a computer including a processor and a memory to execute, the program causes the processor to, based on an input from a user making a predetermined application, in a state where users are pre-linked, obtain posting data related to a post to a communication tool for communicating by text and image, determine whether the posting data from the user making the application is application posting data for making the application, when the result of the determination is application posting data, analyze the application posting data to generate application data corresponding to the content of the application, and output the generated application data.

Effect of the Invention

[0009] According to the present disclosure, when receiving a post to a communication tool, it is determined whether it is application posting data for making various applications, and the application posting data is analyzed to generate and output application data corresponding to the content of the application. Therefore, it becomes possible to automatically generate application data for making various applications. As a result, it is possible to reduce the labor required for various applications and prevent mistakes that occur when creating application data again.

Brief Description of the Drawings

[0010]

Figure 1

Figure 2

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Mode for Carrying Out the Invention

[0011] Hereinafter, embodiments of the present disclosure will be described with reference to the drawings. The following description and drawings are examples for explaining the present invention, and for the sake of clarity of explanation, omissions and simplifications are made as appropriate. The present invention can be implemented in various other forms. Unless otherwise particularly limited, each component may be singular or plural. In the following description, the same components are denoted by the same reference numerals. Their names and functions are also the same. Therefore, detailed descriptions thereof will not be repeated.

[0012] The functions realized by the components described in this specification may be implemented in circuitry or processing circuitry including a general-purpose processor, a specific-purpose processor, an integrated circuit, ASICs (Application Specific Integrated Circuits), a CPU (a Central Processing Unit), a conventional circuit, and / or a combination thereof, programmed to realize the described functions. The processor includes transistors and other circuits and is regarded as circuitry or processing circuitry. The processor may be a programmed processor that executes a program stored in a memory.

[0013] In this specification, circuitry, unit, and means are hardware programmed to realize the described functions or hardware that executes. The hardware may be any hardware disclosed in this specification or any hardware known to be programmed or execute to realize the described functions.

[0014] When the hardware is a processor regarded as the type of circuitry, the circuitry, means, or unit is a combination of hardware and software used to configure the hardware and / or the processor.

[0015] <Summary> Hereinafter, the application system according to the present disclosure will be described. The application system according to the present disclosure is a system for receiving various applications from employees and the like and making decisions on approval / disapproval for the applications for business operators such as companies and individual business owners. Various applications carried out by companies and individual business owners are, for example, applications for expenses, purchases, transportation expenses due to business trips, etc., and are procedures carried out to seek approval from superiors in companies and the like. The application system according to the present disclosure is a computer system that supports the procedure for decision-making, which receives application data related to an application from an applicant such as an employee and receives approval data indicating that it has been approved from an approver who is a superior of the employee and the like. In addition, the application system according to the present disclosure is a system provided as a so-called SaaS (Software as a Service) as a Web service by, for example, a cloud server or the like.

[0016] By the way, as described above, chat tools have become widespread as tools for business communication, and there is a need to utilize chat tools in the procedures for various applications. For example, when making various applications, there may be communication such as prior consultation about the content of the application before actually carrying out the procedures for various applications, and communication using a chat tool is carried out at that time. However, after an agreement is obtained through communication, in a conventional application (decision-making) system, it is necessary to input the application content into the system again, which is troublesome for the applicant.

[0017] Therefore, when the application system according to the present disclosure receives a post to a communication tool that enables communication by text and image in a state where users are linked in advance like a chat tool, it determines whether it is application post data for making various applications, analyzes the application post data, generates application data corresponding to the content of the application, and outputs it.

[0018] In addition, when the application system according to the present disclosure receives a post to a communication tool, it determines whether it is approval post data for performing approval on application data, analyzes the approval post data, generates approval data corresponding to the content of the approval, and outputs it.

[0019] With the above configuration, it becomes possible to automatically generate application data for making various applications. This reduces the labor required for various applications and makes it possible to prevent mistakes that occur when creating application data again.

[0020] <Embodiment 1> Hereinafter, the application system 1 will be described. In the following description, for example, when the terminal device 10 accesses the server 20, the server 20 responds with information for generating a screen on the terminal device 10. The terminal device 10 generates and displays a screen based on the information received from the server 20.

[0021] <1 Overall configuration of the application system 1> FIG. 1 is a block diagram showing the overall configuration of the application system 1 according to Embodiment 1. As shown in FIG. 1, the application system 1 includes a plurality of terminal devices (in FIG. 1, terminal devices 10A and 10B are shown. Hereinafter, they may be collectively referred to as "terminal device 10") and a server 20. The terminal device 10 and the server 20 are communicably connected to each other via a network 80. The network 80 is composed of a wired or wireless network. In the present embodiment, the server 20 is a Web server (including a cloud server), and exchanges information with the terminal device 10 via a Web page. In addition, a Web page browser for browsing Web pages is installed in the terminal device 10, but a dedicated application for providing the services of the server 20 may be installed and configured to be browsable by the dedicated application.

[0022] The terminal device 10 is a device operated by each user. Here, the user is a person who uses the terminal device 10 to perform various applications and approvals for applications, which are functions of the application system 1, and is, for example, an employee of a company that is a business operator, and its supervisor and the like. The terminal device 10 is realized by a desktop PC (Personal Computer), a laptop PC, or the like. In addition, the terminal device 10 may be, for example, a tablet corresponding to a mobile communication system, or a mobile terminal such as a smartphone.

[0023] The terminal device 10 is communicably connected to the server 20 via the network 80. The terminal device 10 is connected to the network 80 by communicating with communication devices such as a radio base station 81 corresponding to communication standards such as 4G, 5G, and LTE (Long Term Evolution), and a wireless LAN router 82 corresponding to wireless LAN (Local Area Network) standards such as IEEE (Institute of Electrical and Electronics Engineers) 802.11. As shown as the terminal device 10B in FIG. 1, the terminal device 10 includes a communication IF (Interface) 12, an input device 13, an output device 14, a memory 15, a storage unit 16, and a processor 19.

[0024] The communication IF 12 is an interface for inputting and outputting signals so that the terminal device 10 can communicate with an external device. The input device 13 is an input device (for example, a keyboard, a touch panel, a touch pad, a pointing device such as a mouse, etc.) for receiving input operations from the user. The output device 14 is an output device (a display, a speaker, etc.) for presenting information to the user. The memory 15 is for temporarily storing programs and data processed by programs and the like, and is a volatile memory such as a DRAM (Dynamic Random Access Memory). The storage unit 16 is a storage device for storing data, such as a flash memory and an HDD (Hard Disc Drive). The processor 19 is hardware for executing an instruction set described in a program, and is composed of an arithmetic unit, registers, peripheral circuits, and the like.

[0025] The server 20 is a device that provides a service for receiving various applications from employees and the like and making approval / disapproval decisions on the applications for business operators such as companies and individual business owners. When the server 20 receives a post to a communication tool for text and image communication in a state where users are pre-linked, it determines whether it is application post data for making various applications, analyzes the application post data, generates and outputs application data corresponding to the content of the application. Also, when the server 20 receives a post to a communication tool, it determines whether it is approval post data for approving the application data, analyzes the approval post data, and generates and outputs approval data corresponding to the content of the approval.

[0026] The server 20 is a computer connected to the network 80. The server 20 includes a communication IF 22, an input / output IF 23, a memory 25, a storage 26, and a processor 29.

[0027] The communication IF 22 is an interface for inputting and outputting signals so that the server 20 can communicate with external devices. The input / output IF 23 functions as an interface for an input device that receives input operations from the user and an output device that presents information to the user. The memory 25 is for temporarily storing programs and data processed by programs, etc., and is a volatile memory such as a DRAM (Dynamic Random Access Memory). The storage 26 is a storage device for storing data, such as a flash memory or an HDD (Hard Disc Drive). The processor 29 is hardware for executing an instruction set described in a program and is composed of an arithmetic unit, registers, peripheral circuits, etc.

[0028] <1.1 Configuration of the terminal device 10> FIG. 2 is a block diagram showing the functional configuration of the terminal device 10 in FIG. 1. As shown in FIG. 2, the terminal device 10 includes a plurality of antennas (antenna 111, antenna 112), wireless communication units (first wireless communication unit 121, second wireless communication unit 122) corresponding to each antenna, an operation reception unit 130 (including a keyboard 131 and a mouse 132), an audio processing unit 140, a microphone 141, a speaker 142, a display 150, a storage unit 160, and a control unit 170. The terminal device 10 also has functions and configurations not particularly shown in FIG. 2 (for example, a battery for holding power, a power supply circuit for controlling the supply of power from the battery to each circuit, etc.). As shown in FIG. 2, each block included in the terminal device 10 is electrically connected by a bus or the like. The terminal device 10 shown in FIG. 2 is described as a tablet corresponding to a mobile communication system, a mobile terminal such as a smartphone, but may also be a desktop PC (Personal Computer) or a laptop PC.

[0029] The antenna 111 radiates the signal emitted by the terminal device 10 as a radio wave. Also, the antenna 111 receives a radio wave from space and gives the received signal to the first wireless communication unit 121.

[0030] Antenna 112 radiates the signal emitted by the terminal device 10 as radio waves. Also, antenna 112 receives radio waves from space and supplies the received signal to the second wireless communication unit 122.

[0031] The first wireless communication unit 121 performs modulation / demodulation processing and the like for transmitting and receiving signals via antenna 111 so that the terminal device 10 can communicate with other wireless devices. The second wireless communication unit 122 performs modulation / demodulation processing and the like for transmitting and receiving signals via antenna 112 so that the terminal device 10 can communicate with other wireless devices. The first wireless communication unit 121 and the second wireless communication unit 122 are communication modules including a tuner, an RSSI (Received Signal Strength Indicator) calculation circuit, a CRC (Cyclic Redundancy Check) calculation circuit, a high-frequency circuit, and the like. The first wireless communication unit 121 and the second wireless communication unit 122 perform modulation / demodulation and frequency conversion of the wireless signals transmitted and received by the terminal device 10, and supply the received signals to the control unit 170.

[0032] The operation reception unit 130 has a mechanism for receiving the input operations of the user. Specifically, the operation reception unit 130 includes a keyboard 131 and a mouse 132. Note that the operation reception unit 130 may be configured as a touch screen that detects the contact position of the user on the touch panel, for example, by using a capacitive touch panel.

[0033] The keyboard 131 receives the input operations of the user of the terminal device 10. The keyboard 131 is a device for inputting characters, and outputs the input character information to the control unit 170 as an input signal.

[0034] The mouse 132 receives the input operations of the user of the terminal device 10. The mouse 132 is a pointing device for selecting, etc., the display objects displayed on the display 150, and outputs the position information selected on the screen and the information indicating that the button is pressed to the control unit 170 as input signals.

[0035] The audio processing unit 140 demodulates the audio signal. The audio processing unit 140 modulates the signal given from the microphone 141 and gives the modulated signal to the control unit 170. Also, the audio processing unit 140 gives the audio signal to the speaker 142. The audio processing unit 140 is realized by, for example, a processor for audio processing. The microphone 141 receives an audio input and gives an audio signal corresponding to the audio input to the audio processing unit 140. The speaker 142 converts the audio signal given from the audio processing unit 140 into audio and outputs the audio to the outside of the terminal device 10.

[0036] The display 150 displays data such as images, videos, and texts according to the control of the control unit 170. The display 150 is realized by, for example, an LCD (Liquid Crystal Display) or an organic EL (Electro-Luminescence) display.

[0037] The storage unit 160 is composed of, for example, a memory 15 such as a flash memory and a storage unit 16, and stores data and programs used by the terminal device 10. In a certain aspect, the storage unit 160 stores user information 161.

[0038] The user information 161 is information of a user who uses the terminal device 10 to perform various applications and approval processes for the applications, which are functions of the application system 1. The user information includes information for identifying the user (user ID), information such as the name of the employee, and the like.

[0039] The control unit 170 is composed of, for example, a processor 19, reads the program stored in the storage unit 160, and executes the instructions included in the program to control the operation of the terminal device 10. The control unit 170 functions as an input operation reception unit 171, a transmission / reception unit 172, a notification control unit 173, and a data processing unit 174 by operating according to, for example, a program (not shown) that is stored in advance in the storage unit 160 of the terminal device 10 and installed.

[0040] The input operation reception unit 171 performs a process of receiving a user's input operation on an input device such as the keyboard 131.

[0041] The transmission / reception unit 172 performs a process for the terminal device 10 to transmit and receive data to and from an external device such as the server 20 according to a communication protocol.

[0042] The notification control unit 173 performs a process of presenting information to the user. The notification control unit 173 performs processes such as displaying a display image on the display 150 and outputting sound to the speaker 142.

[0043] The data processing unit 174 performs a process of performing an operation on the data received by the terminal device 10 according to a program and outputting the operation result to a memory or the like.

[0044] <1.2 Functional Configuration of Server 20> FIG. 3 is a block diagram showing the functional configuration of the server 20 in FIG. 1. As shown in FIG. 3, the server 20 exhibits functions as a communication unit 201, a storage unit 202, and a control unit 203.

[0045] The communication unit 201 performs a process for the server 20 to communicate with an external device.

[0046] The storage unit 202 is composed of, for example, a memory 25 and a storage 26, and stores data and programs used by the server 20. The storage unit 202 stores an application database 2021, a posting database 2022, an analysis model database 2023, and the like.

[0047] The application database 2021 is a database for holding items necessary for various applications, the contents of the items, and data acquisition sources from application posting data, which are under the management of the application system 1. Details will be described later.

[0048] The submission database 2022 is a database for holding application submission data for making various applications, which is under the management of the application system 1, and data by item obtained from the application submission data. Details will be described later.

[0049] The analysis model database 2023 is a database for holding model information for determining whether a submission to the communication tool is submission application data or approved submission data and for analyzing the content of the submission application data or approved submission data in the application system 1. As a specific example, the analysis model database 2023 may be a machine learning model that learns the content of a submission to the communication tool and the submission application data or approved submission data, and determines and outputs whether it is submission application data or approved submission data. This machine learning model may be, for example, a learning model by supervised machine learning using predetermined teacher data, a learning model by unsupervised machine learning, or a learning model using a deep neural network (DNN), which is a multi-layer neural network targeted for deep learning.

[0050] The control unit 203 exhibits the functions shown in the reception control module 2031, transmission control module 2032, submission data acquisition module 2033, submission data determination module 2034, submission data analysis module 2035, data output module 2036, and related data output module 2037 as various modules when the processor 29 of the server 20 performs processing according to a program.

[0051] The reception control module 2031 controls the process in which the server 20 receives a signal from an external device according to a communication protocol.

[0052] The transmission control module 2032 controls the process in which the server 20 transmits a signal to an external device according to a communication protocol.

[0053] The submission data acquisition module 2033 controls the process of acquiring submission data related to submissions to the communication tool, which is input by the user of the terminal device 10 through the operation of the user of the application system 1 for a predetermined application. At this time, the submissions acquired by the submission data acquisition module 2033 from the user are for a predetermined application to the application system 1. The predetermined application is, for example, an application for expenses, purchases, transportation expenses due to business trips, etc., and is made to the company to which the user belongs.

[0054] Here, the communication tool refers to a tool for communication between users in a pre-linked state by text and images. Specifically, it includes chat tools such as Slack, SNS (Social Networking Service) messages, SMS (Short Message Service) messages, etc. The submissions received by the submission data acquisition module 2033 include submissions input in text and submissions by images called stamps, etc. The images called stamps, etc. submitted to the communication tool are, for example, those that make the simple message content such as "I will check" and "OK" into small images, and are widely used in such communication tools in order to omit text input.

[0055] In addition, the submission data acquisition module 2033 acquires submission data related to submissions to the communication tool, which is input by the user of the terminal device 10 through the operation of the user of the application system 1 for a predetermined approval of the application. At this time, the submissions acquired by the submission data acquisition module 2033 are for a predetermined approval of the application to the application system 1. The predetermined approval is, for example, to notify the result of approval / disapproval for applications for expenses, purchases, transportation expenses due to business trips, etc. Also in this case, the submissions received by the submission data acquisition module 2033 from the user include submissions input in text and submissions by images called stamps, etc.

[0056] When the submission data acquisition module 2033 detects, for example, a predetermined submission to a communication tool, specifically, that a predetermined image (stamp) has been submitted or that a submission has been made to a predetermined destination, it acquires the above-described submission data.

[0057] The submission data acquisition module 2033 stores and memorizes the submission data resulting from the received submission, for example, in the submission database 2022.

[0058] The submission data determination module 2034 controls a process of determining whether submission data from a user of the application system 1 that makes an application to the application system 1 is application submission data for making the above-described application. At this time, the submission data determination module 2034 determines whether the text or image of the submission data is application submission data for making an application based on, for example, the model information stored in the analysis model database 2023.

[0059] In addition, the submission data determination module 2034 determines whether submission data from a user of the application system 1 that approves the application system 1 is approval submission data for approving the above-described application. At this time, the submission data determination module 2034 determines whether the text or image of the submission data is approval submission data for approving an application based on, for example, the model information stored in the analysis model database 2023.

[0060] When determining whether the submitted data is application submission data or approved submission data from the submitted data of text input, for example, the submission data determination module 2034 performs a linguistic analysis of the text of the submission data using text mining or other natural language processing techniques to determine whether it is submission content related to an application or approved submission data. Also, when determining whether the submitted data of an image such as a stamp is application submission data or approved submission data, for example, the submission data determination module 2034 performs feature extraction by image analysis processing and performs image analysis of the submission data to determine whether it is submission content related to an application or approval.

[0061] When the determination result of the submission data determination module 2034 is application submission data, the submission data analysis module 2035 controls the process of analyzing the application submission data to generate application data corresponding to the content of the application. At this time, the submission data analysis module 2035 generates application data corresponding to the content of the application from the text or image of the submission data based on, for example, the model information stored in the analysis model database 2023. Also, the submission data analysis module 2035 generates application data corresponding to the content of the application based on, for example, the items required for the application, the content of the items, and the data from the data acquisition destination from the application submission data stored in the application database 2021.

[0062] Also, when the determination result of the submission data determination module 2034 is approved submission data, the submission data analysis module 2035 controls the process of analyzing the approved submission data to generate approval data corresponding to the content of the approval. At this time, the submission data analysis module 2035 generates approval data corresponding to the content of the application from the text or image of the submission data based on, for example, the model information stored in the analysis model database 2023.

[0063] In addition, when the determination result of the submission data determination module 2034 is application submission data and predetermined conditions are set for the content of the application, the submission data analysis module 2035 controls the process of generating corresponding approval data. That is, when a setting is made indicating that the application from the user may be automatically approved, the submission data analysis module 2035 may automatically generate approval data. Such a configuration is useful, for example, in the case of a purchase application below a predetermined amount or when approval by an approver is not required.

[0064] Furthermore, when the data (items) for generating application data are insufficient based only on the content of the application submission data, the submission data analysis module 2035 may supplement data other than the application submission data to generate application data. For example, in the case of an application for transportation expenses, the actual transportation expenses may be obtained through a web service such as route search.

[0065] Also, the submission data analysis module 2035 analyzes the submission data by the user making the application and the submission data by the user performing the approval, determines the relationship between the user making the application and the user performing the approval, and may generate approval data based on the relationship between the user making the application and the user performing the approval. For example, the submission data analysis module 2035 performs linguistic analysis on the submission data by the user making the application and the submission data by the user performing the approval, and analyzes that the user making the application is in a position such as being a subordinate of the user performing the approval. Also, the submission data analysis module 2035 analyzes, for example, the destination (destination information) of the submission data by the user making the application. Based on such analysis results, the submission data analysis module 2035 may generate approval data.

[0066] When the submission data analysis module 2035 analyzes, for example, application submission data of text input to generate application data, or analyzes approval submission data of text input to generate approval data, it performs linguistic analysis of the text of the application submission data or approval submission data using text mining or the like, which is a natural language processing technique, to generate application data or approval data. Also, when the submission data analysis module 2035 analyzes, for example, application submission data of an image such as a stamp to generate application data, or analyzes approval submission data of an image to generate approval data, it performs feature extraction or the like by image analysis processing, and performs image analysis of the application submission data or approval submission data to generate application data or approval data.

[0067] The data output module 2036 controls the process of outputting the application data generated by the submission data analysis module 2035. The data output module 2036 outputs, for example, the application data to a predetermined database (not shown) and stores it in a pending approval state. Also, the data output module 2036 transmits, for example, the application data to the terminal device 10 of a user who performs a predetermined approval for the application, and presents it to the user for approval by displaying it on the display 150.

[0068] Also, the data output module 2036 controls the process of outputting the approval data generated by the submission data analysis module 2035. The data output module 2036 outputs, for example, the approval data to a predetermined database (not shown) and stores it in an approved state so that it can be recognized that the application has passed. Also, the data output module 2036 transmits, for example, the approval data to the terminal device 10 of the user who submitted the application, and presents it to the user by displaying it on the display 150.

[0069] When the data output module 2036 outputs the approval data, the related data output module 2037 controls the process of outputting related information corresponding to the content of the approval together with the approval data. The related information output by the related data output module 2037 is, for example, when the content of the approval is a purchase application, a web page where the product related to the purchase can be purchased, etc.

[0070] <2 Data Structure> FIG. 4 is a diagram showing an example of the data structure of the application database 2021 in FIG. 3. Further, FIG. 5 is a diagram showing an example of the data structure of the posting database 2022 in FIG. 3.

[0071] As shown in FIG. 4, each record of the application database 2021 includes an item "application ID", an item "application procedure name", an item "application data item information", etc.

[0072] The item "application ID" is information for identifying each procedure of various applications managed in the application system 1.

[0073] The item "application procedure name" is the name of each procedure of various applications managed in the application system 1.

[0074] The item "application data item information" is data of items required for each procedure of various applications managed in the application system 1. Specifically, it includes an item "item name", an item "content", an item "data acquisition source", etc. This item "application data item information" is information registered for each item on which data to acquire when the posting data analysis module 2035 generates application data.

[0075] The item "item name" is the name of an item required for each procedure of various applications managed in the application system 1.

[0076] The item "content" is data indicating the attributes and meanings of items required for each procedure of various applications managed in the application system 1.

[0077] The item "Data Acquisition Source" is data indicating the data acquisition source from the application submission data of the items required for various application procedures, which is managed by the application system 1. For example, when the item "Application ID" shown in Figure 4 is "#0101" and the item "Item Name" is "Applicant Name", it is stored that it is to be acquired from the account information of the submitter.

[0078] As the types of application procedures accepted by the application system 1 increase or decrease, the server 20 increases or decreases the records in the application database 2021.

[0079] As shown in Figure 5, each record in the submission database 2022 includes an item "Submission ID", an item "Submitting User ID", an item "Submission Date and Time", an item "Application ID", an item "Submission Content Details", etc.

[0080] The item "Submission ID" is information for identifying each submission posted to the communication tool, which is managed by the application system 1.

[0081] The item "Submitting User ID" is information for identifying each user who has posted to the communication tool, which is managed by the application system 1.

[0082] The item "Submission Date and Time" is information indicating the date and time of the submission posted to the communication tool, which is managed by the application system 1.

[0083] The item "Application ID" is information for identifying each application procedure corresponding to the submission posted to the communication tool, which is managed by the application system 1 and corresponds to the item "Application ID" in the application database 2021.

[0084] The item "Submission Content Details" is data obtained by extracting the content of the submission posted to the communication tool item by item, which is managed by the application system 1, and specifically includes an item "Item Name", an item "Described Content", etc.

[0085] The item "item name" is the item name of the items described in the submission data.

[0086] The item "description content" is the description content for each item described in the submission data.

[0087] When the submission data acquisition module 2033 of the server 20 receives submission data, it adds a record to the submission database 2022.

[0088] <3 Operations> Hereinafter, with reference to FIGS. 6 and 7, the application submission data reception process and the approved submission data reception process by the application system 1 in Embodiment 1 will be described.

[0089] FIG. 6 is a flowchart showing an example of the flow of performing the application submission data reception process by the application system 1.

[0090] In step S121, the submission data acquisition module 2033 of the server 20 acquires, via the communication unit 201, the submission data for the communication tool input by the user who makes a predetermined application and transmitted from the terminal device 10. When the submission data acquisition module 2033 detects, for example, a predetermined submission to the communication tool, specifically, that a predetermined image (stamp) has been submitted or that a submission has been made to a predetermined destination, it acquires the above submission data and performs the process of step S121.

[0091] In step S122, the submission data determination module 2034 of the server 20 determines whether the submission data from the user is application submission data for making various applications based on, for example, the model information stored in the analysis model database 2023. In step S122, for example, text analysis of the text of the submission data is performed using text mining or the like, which is a natural language processing technique, or image analysis of the image of the submission data is performed by feature extraction or the like by image analysis processing to determine whether it is application submission data for making various applications.

[0092] In step S123, when the determination result in step S122 is application submission data, the submission data analysis module 2035 of the server 20 analyzes the application submission data based on, for example, the model information stored in the analysis model database 2023 to generate application data corresponding to the content of the application. In step S123, when predetermined conditions are set for the content of the application related to the application submission data, corresponding approval data may be automatically generated.

[0093] In step S124, the data output module 2036 of the server 20 outputs the application data generated in step S123. In step S124, for example, the application data is output to a predetermined database and stored in a pending approval state. Also, in step S124, for example, the application data is transmitted to the terminal device 10 of the user who performs a predetermined approval for the application and presented to the user for approval by being displayed on the display 150.

[0094] As described above, in the application system 1, it is determined whether the submission data for the communication tool is application submission data for performing various applications. If so, the application submission data is analyzed to generate and output application data corresponding to the content of the application.

[0095] FIG. 7 is a flowchart showing an example of the process of receiving approval submission data by the application system 1.

[0096] In step S221, the submission data acquisition module 2033 of the server 20 acquires, via the communication unit 201, the submission data for the communication tool input by the user who performs a predetermined approval for the application and transmitted from the terminal device 10. When the submission data acquisition module 2033 detects, for example, a predetermined submission to the communication tool, specifically, that a predetermined image (stamp) has been submitted or that a submission has been made to a predetermined destination, the above submission data is acquired and the process of step S221 is performed.

[0097] In step S222, the submission data determination module 2034 of the server 20 determines whether the submission data from the user is approval submission data for approving various applications based on, for example, the model information stored in the analysis model database 2023. In step S222, for example, text analysis of the text of the submission data is performed using text mining or the like, which is a natural language processing technique, or image analysis of the image of the submission data is performed by performing feature extraction or the like by image analysis processing, to determine whether the submission data is approval submission data for approving various applications.

[0098] In step S223, when the determination result in step S222 is approval submission data, the submission data analysis module 2035 of the server 20 analyzes the approval submission data based on, for example, the model information stored in the analysis model database 2023, and generates approval data corresponding to the content of the approval.

[0099] In step S224, the data output module 2036 of the server 20 outputs the approval data generated in step S223. In step S224, for example, the approval data is output to a predetermined database and stored as an approved state. Also, in step S224, for example, the approval data is transmitted to the terminal device 10 of the user who made the application and presented to the user by being displayed on the display 150.

[0100] As described above, in the application system 1, it is determined whether the submission data for the communication tool is approval submission data for approving various applications, and if so, the approval submission data is analyzed to generate and output approval data corresponding to the content of the approval.

[0101] <4 Screen Examples> Hereinafter, with reference to FIGS. 8 and 9, screen examples submitted to the communication tool by the application system 1 and screen examples of the generated application data will be described.

[0102] FIG. 8 is a diagram showing an example of a screen posted on the communication tool displayed on the terminal device 10. The screen example in FIG. 8 shows a state in which the user has posted various applications and approvals for the applications to the communication tool, and the screen is displayed on the display 150 of the terminal device 10. This corresponds to step S121 in FIG. 6 and step S221 in FIG. 7.

[0103] As shown in FIG. 8, a window 1031 is displayed on the display 150 of the terminal device 10. A tool display screen 1031a, which is a display screen of the communication tool, is displayed in this window 1031.

[0104] In the tool display screen 1031a, as posting contents, account display columns 1031b, 1031e, 1031h, 1031j indicating the poster, mention display columns 1031c, 1031f, 1031k indicating the destination of the post, and post content display columns 1031d, 1031g, 1031i, 1031l indicating the content of the post are displayed.

[0105] The accounts registered in the communication tool are displayed in the account display columns 1031b, 1031e, 1031h, 1031j. This account may be composed of only employees of a company or the like, and may include employees of other companies when collaborating with other companies. The mention display columns 1031c, 1031f, 1031k are destinations for indicating to whom the post is made when posting, and specific accounts (including specific multiple accounts and all accounts) registered in the communication tool are designated and displayed by the poster. Note that this mention display column is not displayed when there is no destination description in the post. The post content display columns 1031d, 1031g, 1031i, 1031l display the post content of the poster. The post content includes character information input in text like the post content display columns 1031d, 1031g, 1031i and an image called a stamp or the like like the post content display column 1031l.

[0106] The posting data acquisition module 2033 of the server 20 acquires these posting data, and the posting data determination module 2034 determines whether it is application posting data or approved posting data, and the posting data analysis module 2035 generates application data or approval data.

[0107] FIG. 9 is a diagram showing an example of a screen of generated application data to be displayed on the terminal device 10. The screen example of FIG. 9 shows an example of the application data output by the data output module 2036, in which a business trip application is transmitted to the terminal device 10 of the approver and displayed on the display 150. This corresponds to step S124 in FIG. 6.

[0108] As shown in FIG. 9, a window 1032 is displayed on the display 150 of the terminal device 10. An application data screen 1032a output by the data output module 2036 is displayed in this window 1032. In the example shown in FIG. 9, a business trip application is displayed as an example of the application data.

[0109] On the application data screen 1032a, a title display column 1032b showing the title of the application data, an applicant display column 1032c showing the applicant who made the application related to the application data, and an application content display column 1032d showing the application content are displayed.

[0110] The posting data analysis module 2035 of the server 20 generates application data as shown in FIG. 9 from the posting content as shown in FIG. 8.

[0111] <Parentheses> As described above, according to this embodiment, when a post for making various applications to a communication tool is made, it is determined whether the post data related to this post is application post data for making various applications. If so, the application post data is analyzed to generate and output application data corresponding to the content of the application. Therefore, it becomes possible to automatically generate application data for making various applications from a post to a communication tool. This reduces the labor required for various applications and prevents mistakes that occur when creating application data again.

[0112] Also, according to this embodiment, when a post for approving various applications to a communication tool is made, it is determined whether the post data related to this post is approval post data for approving various applications. If so, the approval post data is analyzed to generate and output approval data corresponding to the content of the approval. Therefore, it becomes possible to automatically generate approval data for various applications from a post to a communication tool. This reduces the labor required for approving various applications and prevents mistakes that occur when creating approval data again.

[0113] Although the embodiments according to the disclosure have been described above, they can be implemented in various other forms and can be implemented with various omissions, substitutions, and changes. These embodiments, variations, and omissions, substitutions, and changes are included in the technical scope of the claims and the equivalent scope thereof.

[0114] <Supplementary Note> The matters described in each of the above embodiments are appended below.

[0115] (Appendix 1) A program for causing a computer including a processor 29 and a memory 25 to execute. The program causes the processor 29 to: obtain posting data related to a post to a communication tool for communication by text and image in a state where users are pre-linked with each other based on an input from a user making a predetermined application (step S121); determine whether the posting data from the user making the application is application posting data for making the application (step S122); when the determination result is application posting data, analyze the application posting data to generate application data corresponding to the content of the application (step S123); and output the generated application data (step S124).

[0116] (Appendix 2) The program further causes the computer to: obtain posting data related to a post to the communication tool based on an input from a user performing a predetermined approval for the application (step S221); determine whether the posting data from the user performing the approval is approval posting data for performing approval for the output application data (step S222); and when the determination result is approval posting data, analyze the approval posting data to generate and output approval data corresponding to the content of the approval (steps S223, S224). The program according to (Appendix 1).

[0117] (Appendix 3) In the step of analyzing the approval posting data, analyze the posting data by the user making the application and the posting data by the user performing the approval, determine the relationship between the user making the application and the user performing the approval, and generate approval data based on the relationship between the user making the application and the user performing the approval. The program according to (Appendix 2).

[0118] (Appendix 4) The program further causes the computer to execute a step of generating and outputting approval data for performing a predetermined approval for the output application data based on a set predetermined condition. The program according to (Appendix 1).

[0119] (Appendix 5) In the step of generating and outputting approval data, output relevant information corresponding to the content of the approval together with the approval data, the program described in (Appendix 2) to (Appendix 4).

[0120] (Appendix 6) In the step of generating application data corresponding to the content of the application, complete information other than the application submission data to generate the application data, the program described in (Appendix 1).

[0121] (Appendix 7) In the step of generating application data corresponding to the content of the application, analyze the application submission data by image to generate the application data, the program described in (Appendix 1).

[0122] (Appendix 8) In the step of generating application data corresponding to the content of the application, analyze the destination information indicating the destination of the application submission data to generate the application data, the program described in (Appendix 1).

[0123] (Appendix 9) An information processing apparatus including a control unit 203 and a memory 25 (storage unit 202), wherein the control unit 203, based on an input from a user making a predetermined application, in a state where the users are pre-linked, acquires submission data related to a submission to a communication tool for performing communication by text and image (step S121); determines whether the submission data from the user making the application is application submission data for making the application (step S122); when the result of the determination is application submission data, analyzes the application submission data to generate application data corresponding to the content of the application (step S123); and outputs the generated application data (step S124).

[0124] A method to be executed by a computer including a processor 29 and a memory 25, the method comprising: a step (S121) in which the processor 29 obtains posting data related to a posting to a communication tool for performing communication by text and image in a state where users are pre-linked with each other based on an input from a user making a predetermined application; a step (S122) of determining whether the posting data from the user making the application is application posting data for making an application; a step (S123) of analyzing the application posting data and generating application data corresponding to the content of the application when the result of the determination is application posting data; and a step (S124) of outputting the generated application data.

Explanation of Signs

[0125] 1: Application system 10: Terminal device 10A: Terminal device 10B: Terminal device 13: Input device 14: Output device 15: Memory 16: Storage unit 19: Processor 20: Server 25: Memory 26: Storage 29: Processor 80: Network 81: Radio base station 82: Wireless LAN router 111: Antenna 112: Antenna 121: First wireless communication unit 122: Second wireless communication unit 130: Operation reception unit 131: Keyboard 132: Mouse 140: Audio processing unit 141: Microphone 142: Speaker 150: Display 160: Storage unit 161: User information 170: Control unit 171: Input operation reception unit 172: Transmission / reception unit 173: Notification control unit 174: Data processing unit 201: Communication unit 202: Memory unit 203: Control unit 2021: Application database 2022: Submission database 2023: Analysis model database 2031: Reception control module 2032: Transmission control module 2033: Submission data acquisition module 2034: Submission data determination module 2035: Submission data analysis module 2036: Data output module 2037: Related data output module

Claims

1. A program for causing a computer including a processor and a memory to execute, the program causing the processor to: obtain submission data related to a submission to a communication tool for communication between users in a pre-linked state with each other by text and image based on an input from a user who makes a predetermined application; determine whether the submission data from the user who makes the application is application submission data for making the application; when the result of the determination is the application submission data, analyze the application submission data to generate application data corresponding to the content of the application; output the generated application data.

2. The program further causes the processor to: obtain submission data related to a submission to the communication tool based on an input from a user who performs a predetermined approval for the application; determine whether the submission data from the user who performs the approval is approval submission data for performing the approval for the output application data; when the result of the determination is the approval submission data, analyze the approval submission data to generate and output approval data corresponding to the content of the approval. The program according to claim 1.

3. In the step of analyzing the approval submission data, analyze the submission data by the user who makes the application and the submission data by the user who performs the approval, determine the relationship between the user who makes the application and the user who performs the approval, and generate the approval data based on the relationship between the user who makes the application and the user who performs the approval. The program according to claim 2.

4. The program further causes the processor to: generate and output approval data for performing a predetermined approval for the output application data based on a set predetermined condition. The program according to claim 1.

5. In the step of generating and outputting the approval data, output related information corresponding to the content of the approval together with the approval data. The program according to any one of claims 2 to 4.

6. In the step of generating application data corresponding to the content of the application, generate the application data by supplementing information other than the application submission data. The program according to claim 1.

7. The program according to claim 1, wherein in the step of generating application data corresponding to the content of the application, the application submission data by image is analyzed to generate application data.

8. The program according to claim 1, wherein in the step of generating application data corresponding to the content of the application, destination information indicating the destination of the application submission data is analyzed to generate application data.

9. An information processing apparatus comprising a control unit and a memory, wherein the control unit obtains submission data related to a submission to a communication tool for performing communication by text and image in a state where users are pre-linked with each other, by an input from a user making a predetermined application; determines whether the submission data from the user making the application is application submission data for making the application; when the result of the determination is the application submission data, analyzes the application submission data to generate application data corresponding to the content of the application; and outputs the generated application data.

10. A method for being executed by a computer comprising a processor and a memory, wherein the method comprises the processor obtaining submission data related to a submission to a communication tool for performing communication by text and image in a state where users are pre-linked with each other, by an input from a user making a predetermined application; determining whether the submission data from the user making the application is application submission data for making the application; when the result of the determination is the application submission data, analyzing the application submission data to generate application data corresponding to the content of the application; and outputting the generated application data.

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