Information processing system, information processing device, program, and information processing method

Abstract

To provide an information processing system, an information processing device, a program and an information processing method, which enable efficient generation of any document.SOLUTION: An information processing system executes: personal information reception processing for receiving input of personal information of a user associated with a commodity or service to be provided to the user; and proposal document generation processing for autonomously generating a proposal document to propose the commodity or service to the user based on the personal information received in the personal information reception processing.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to an information processing system, an information processing apparatus, a program, and an information processing method, and more particularly to an information processing system, an information processing apparatus, a program, and an information processing method for autonomously creating arbitrary documents.

Background Art

[0002] With the recent progress of information processing technology, techniques for creating various documents such as documents related to real estate management, documents related to corporate finance and accounting, or documents related to corporate labor management and personnel management using information processing technology have become widespread.

[0003] Patent Document 1 proposes a technique for receiving an input of a scout document related to job hunting, creating a summary of the received scout document, and presenting correction contents of an arbitrary sentence related to the work history of a job seeker based on the created summary.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] By the way, with the recent progress of technologies related to generative artificial intelligence (generative AI), various contents corresponding to the input data are generated with high precision according to various data such as input text data.

[0006] It is assumed that if a document individualized or concretized according to the characteristics of the object to be documented can be created by using this type of generative AI, the work load when creating a document will be reduced.

[0007] The present invention has been made in view of the above circumstances, and an object thereof is to provide an information processing system, an information processing apparatus, a program, and an information processing method capable of efficiently creating any document.

Means for Solving the Problems

[0008] An information processing system according to the present invention for achieving the above object executes personal information reception processing for receiving input of personal information of a user associated with a product or service received by the user, and proposal document creation processing for autonomously creating a proposal document for proposing a product or service to the user based on the personal information received in the personal information reception processing.

[0009] According to this, since a proposal document for proposing a product or service to the user is autonomously created based on the personal information of the user associated with the product or service, a document corresponding to the characteristics of an individual user can be efficiently created.

[0010] This information processing system executes modification instruction information reception processing for receiving input of modification instruction information created based on user attribute information regarding user attributes different from personal information, and second document creation processing for autonomously creating a second document by modifying a first document when the proposal document is the first document based on the modification instruction information received in the modification instruction information reception processing.

[0011] The second document creation processing executed by this information processing system may create the second document with reference to network information including at least the user's SNS information or website information in addition to the modification instruction information.

[0012] This information processing system executes second document providing processing for providing the second document created in the second document creation processing to the user's terminal device.

[0013] The proposal document creation process executed by this information processing system may create a proposal document by referring to public information publicly provided regarding products or services in addition to personal information.

[0014] An information processing apparatus according to the present invention for achieving the above object is an information processing apparatus including a processor and a memory storing a program, wherein when the program is executed by the processor, a personal information reception process for receiving an input of personal information of a user associated with a product or service received by the user, and a proposal document creation process for autonomously creating a proposal document for proposing a product or service to the user based on the personal information received in the personal information reception process are executed.

[0015] A program according to the present invention for achieving the above object causes an information processing apparatus implemented by a computer to execute a personal information reception process for receiving an input of personal information of a user associated with a product or service received by the user, and a proposal document creation process for autonomously creating a proposal document for proposing a product or service to the user based on the personal information received in the personal information reception process.

[0016] An information processing method according to the present invention for achieving the above object is such that an information processing apparatus implemented by a computer executes a personal information reception process for receiving an input of personal information of a user associated with a product or service received by the user, and a proposal document creation process for autonomously creating a proposal document for proposing a product or service to the user based on the personal information received in the personal information reception process.

Effect of the Invention

[0017] According to this invention, a document according to the characteristics of an individual user can be efficiently created.

Brief Description of the Drawings

[0018]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Figure 6

Figure 7

Figure 8

Figure 9

Figure 10

Figure 11

Embodiments for Carrying Out the Invention

[0019] Next, based on FIGS. 1 to 11, an information processing system according to an embodiment of the present invention will be described.

[0020] FIG. 1 is a block diagram for explaining an outline of the configuration of the information processing system according to the present embodiment. As shown in the figure, the information processing system 10 mainly includes a generation AI 20, an information processing apparatus 30, a recruiter terminal 40, and a plurality of user terminals 50 which are terminal devices, and these are connected to each other via a network N such as the Internet.

[0021] On the other hand, the information processing system 10 is configured to be accessible to an external server 200 which is connected to the information processing apparatus 30, the recruiter terminal 40, the user terminal 50, etc. via the network N and is arranged outside the information processing system 10 to provide various information.

[0022] Furthermore, in the present embodiment, the generation AI 20 and a program described later stored in the information processing apparatus 30 are linked (connected) via an API (Application Programming Interface).

[0023] In the present embodiment, the generation AI 20 is managed by a generation AI provider 1 that conducts a service providing the generation AI 20, and the information processing apparatus 30 is managed by a provider 2 that provides a service using the information processing system 10.

[0024] On the other hand, the recruiter terminal 40 is held by a recruiter 3 who sells insurance such as life insurance and property insurance (hereinafter referred to as "various insurances") to a user described below who is an insurance contract applicant for the insurance contract, and the user terminal 50 is held by a user 4 who becomes an insurance contract applicant.

[0025] Note that the user 4 who becomes an insurance contract applicant may be an individual or a corporate applicant in the present embodiment.

[0026] In the present embodiment, the service using the information processing system 10 is a service that supports the work of the recruiter 3 who creates documents related to various insurances and provides them to the user 4 when the recruiter 3 sells various insurances to the user 4.

[0027] Next, the specific configuration of each part of the information processing system 10 will be described.

[0028] The generation AI 20 is a machine learning model constructed using deep learning. Examples of machine learning algorithms include the nearest neighbor method, naive Bayes method, decision tree, support vector machine, and deep learning (deep learning) using neural networks, etc.

[0029] In this embodiment, the generation AI 20 executes a process of creating the first document and the second document described later based on various types of information described later that are input into the information processing device 30 by the recruiter 3 via the recruiter terminal 40.

[0030] In this embodiment, the information processing device 30 and the recruiter terminal 40 are implemented by a computer having substantially the same hardware configuration, for example, a desktop or notebook computer.

[0031] FIG. 2 is a block diagram for explaining the outline of the hardware configuration of a computer. As shown in the figure, the computer mainly includes a processor 101, a memory 102, a storage 103, a transmission / reception unit 104, and an input / output unit 105, and these are electrically connected to each other via a bus 106.

[0032] The processor 101 is an arithmetic unit that controls the operation of the computer, controls the transmission and reception of data between elements, and performs processes necessary for executing application programs.

[0033] In this embodiment, the processor 101 is, for example, a CPU (Central Processing Unit), and executes an application program developed in the memory 102 described below to perform each process.

[0034] The memory 102 is implemented by a main memory device composed of a volatile storage device such as a DRAM (Dynamic Random Access Memory).

[0035] This memory 102 is used as the working area of the processor 101, while storing the BIOS (Basic Input / Output System) executed at the startup of the computer and various setting information, etc.

[0036] The storage 103 stores data and the like used for various processes by application programs and the like.

[0037] The transceiver unit 104 connects the computer to the network N. This transceiver unit 104 may comply with a wireless communication standard such as Wi-Fi, or may be equipped with a short-range communication interface such as Bluetooth (registered trademark) or BLE (Bluetooth Low Energy).

[0038] To the input / output unit 105, information input devices such as a keyboard and a mouse and output devices such as a display are connected as necessary. In the present embodiment, a keyboard, a mouse, and a display are respectively connected.

[0039] The bus 106 transmits, for example, address signals, data signals, and various control signals among the connected processor 101, memory 102, storage 103, transceiver unit 104, and input / output unit 105.

[0040] FIG. 3 is a block diagram for explaining the outline of the functions of the information processing apparatus 30. As shown in the figure, the information processing apparatus 30 includes a personal information reception unit 31, a personal information storage unit 32, an external server reference unit 33, a first document creation unit 34, a document storage unit 35, a correction instruction information reception unit 36, a second document creation unit 37, and a second document providing unit 38.

[0041] The personal information reception unit 31, the external server reference unit 33, the first document creation unit 34, the correction instruction information reception unit 36, the second document creation unit 37, and the second document providing unit 38 are realized by the processor 101 executing a program stored in the memory 102.

[0042] On the other hand, the personal information storage unit 32 and the document storage unit 35 are realized by partitioning the storage area of the storage 103.

[0043] In this embodiment, the personal information reception unit 31 executes a process of receiving personal information of the user 4 associated with a product or service received by the user 4, which is input by the recruiter 3 via the recruiter terminal 40 (personal information reception process).

[0044] In this embodiment, the personal information received by the personal information reception unit 31 is information associated with various insurances, which are products or services received by the user 4. For example, it is composed of various information such as the name or title of the user 4 who is the insurance policyholder (insured), date of birth, family composition (organizational structure), type of insurance, contract period, insurance premium, surrender refund, and contract transition.

[0045] In this embodiment, the personal information received by the personal information reception unit 31 is stored in the personal information storage unit 32.

[0046] In this embodiment, the external server reference unit 33 accesses the external server 200 arranged outside the information processing system 10 shown in FIG. 1, and when creating the first document by the first document creation unit 34 described below and creating the second document by the second document creation unit 37 described later it executes a process of referring to the information stored in the external server 200.

[0047] FIG. 4 is a diagram for explaining an outline of the information stored in the external server 200. As shown in the figure, in this embodiment, the external server 200 includes a first server 201, a second server 202, a third server 203, a fourth server 204, and a fifth server 205.

[0048] In the storage area of the first server 201, in this embodiment, insurance-related information such as various insurances including life insurance and property insurance by insurance companies, information on explaining various insurances by insurance contract holders and experts who utilize various insurances, and information on utilization methods, etc., that is, insurance-related information such as insurance products and insurance systems is stored.

[0049] In the storage area of the second server 202, in this embodiment, tax system-related information such as information on income tax, inheritance tax, and corporate tax, information on public pension systems and medical insurance systems, information on public long-term care insurance systems, etc., that is, tax system-related information such as tax systems and social security systems is stored.

[0050] In the storage area of the third server 203, in this embodiment, pension-related information such as information on retirement benefits and salary statistics of officers and employees, information on receiving public pensions, etc., that is, pension-related information such as retirement benefits, salary, and pensions is stored.

[0051] In the storage area of the fourth server 204, in this embodiment, when user 4 is an individual, SNS information, which is information transmitted via an arbitrary SNS regarding the individual's life, hobbies, thoughts, etc., or when user 4 is a corporate contract holder, regarding the internal information and evaluation of the corporation, is stored.

[0052] When user 4 is an individual, the SNS information is assumed to be various types of information such as getting married, changing jobs, having a child, walking around eating ramen, often driving a car to local areas for fishing, etc.

[0053] In the storage area of the fifth server 205, in this embodiment, for example, when user 4 is a corporate contract holder, website information in which corporate information such as the business content and management content of the corporation is disclosed is stored.

[0054] In this embodiment, public information publicly provided via a website or the like is constituted by insurance information of the first server 201, tax system information of the second server 202, and pension information of the third server 203, and network information is constituted by SNS information of the fourth server 204 and website information of the fifth server 205.

[0055] In this embodiment, it is assumed that these first server 201 to fifth server 205 are managed by being shared by a plurality of operators.

[0056] In this embodiment, the first document creation unit 34 shown in FIG. 3 executes a process of autonomously creating a first document, which is a proposal document for making various insurance proposals to the user 4 based on the personal information stored in the personal information storage unit 32 while referring to the public information constituted by the insurance information of the first server 201, the tax system information of the second server 202, and the pension information of the third server 203 among the external servers 200 (proposal document creation process (first document creation process)).

[0057] FIG. 5 is a block diagram for explaining an outline of the process of the first document creation unit 34. As shown in the figure, the generation AI 20 linked (connected) via the program and API of the information processing apparatus 30 autonomously creates the first document D1 as the function of the first document creation unit 34 based on the personal information I1 stored in the personal information storage unit 32 and the public information I2 referred to by the information processing apparatus 30 functioning as the external server reference unit 33.

[0058] In this embodiment, the first document D1 created by the first document creation unit 34 is stored in the document storage unit 35 shown in FIG. 3.

[0059] FIG. 6 is a block diagram for explaining an outline of the configuration of the first document D1. As shown in the figure, the first document D1 is constituted by three types of documents: an explanation d1a, an advice d1b, and a recommended insurance d1c, and each of these documents is created for an individual user 4 who is an insurance contract holder.

[0060] Explanation d1a is a document that explains the details of various insurances contracted by user 4. For example, it is associated with personal information such as user 4 being a 40-year-old individual male, and the insurances he has subscribed to are a term insurance that expires at age 60 with an insurance amount of 5 million yen and a 10-year renewable medical insurance that guarantees 5,000 yen per day of hospitalization. The explanations of the details of these insurances are described therein.

[0061] For example, regarding the term insurance, explanations such as "This is an insurance that only provides death protection until the age of 60.... The insurance premium at age 60 is quite high...." are described.

[0062] On the other hand, regarding the medical insurance, explanations such as "It is a renewable type every 10 years, and the guarantee of 5,000 yen per day of hospitalization is up to 60 days at most per hospitalization. There is no special payment for major diseases, especially for lump-sum payments for cancer." are described.

[0063] Advice d1b is a document that gives advice on various insurances based on the details of the various insurances contracted by user 4. For example, it is associated with personal information such as user 4 being a 40-year-old individual male, and advice on various insurances that user 4 should contract is described.

[0064] For example, regarding the term insurance, advice such as "A whole life insurance that provides lifetime protection with payments until the retirement age of 60 will continue to provide lifetime protection even after the payments are completed, and protection can be ensured without any burden even after retirement." is described.

[0065] On the other hand, regarding the medical insurance, advice such as "Similar to the term insurance, please consider a whole life protection type that provides lifetime hospitalization protection with payments until the age of 60. Also, it is advisable to consider special contracts or separate insurances for lump-sum payments for major diseases and nursing care protection." is described.

[0066] The recommended insurance d1c is, in this embodiment, a document that proposes various types of insurance based on the content of various insurances contracted by user 4. For example, it is associated with personal information such as user 4 being a 40-year-old individual male, and a recommendation for a whole life insurance of "The whole life insurance of A Life is a low surrender value type with the surrender value during the premium payment period suppressed more than usual and the premium set low. When diagnosed with three major diseases during the premium payment period, subsequent premium payments will be waived." and other contents are described.

[0067] Furthermore, a recommendation for medical insurance with contents such as "The medical insurance of B Life can add lump-sum payments for three major diseases and long-term care insurance in addition to hospitalization protection. Compared with the current contract, the medical insurance of C Life and the cancer insurance of D Life have lower premiums and lifetime protection." is described.

[0068] The modification instruction information reception unit 36 shown in FIG. 3, in this embodiment, executes a process of receiving the input of modification instruction information created based on user attribute information regarding attributes of user 4 that are different from the personal information of user 4 and are input by recruiter 3 via recruiter terminal 40 (modification instruction information reception process).

[0069] The user attribute information that is the basis for the modification instruction information received by this modification instruction information reception unit 36 is, in this embodiment, information specific to user 4 that recruiter 3 has grasped or recognized through an interview or the like with user 4. If user 4 is an individual, for example, it is composed of various types of information such as the individual's current lifestyle or future lifestyle concepts, retirement age, pension, health status, or family composition.

[0070] On the other hand, if user 4 is a corporate contractor, the user attribute information is composed of various types of information such as, for example, the thoughts of the corporate operator, future plans, whether it is an owner company, the planned retirement of the president, and the tenure of officers.

[0071] In this embodiment, the correction instruction information is, for example, based on user attribute information, and regarding the advice d1b for the life insurance of the first document D1, it is assumed to be content such as "Mr. A's retirement age is 65, but he plans to independently establish an IT company by the age of 45." and "It is necessary to consider insurance that can provide large protection with low insurance premiums while taking into account independence."

[0072] Furthermore, regarding the advice d1b for the medical insurance of the first document D1, it is assumed to be content such as "Not only for yourself, but also for the medical care of your 38-year-old wife, cancer insurance, especially long-term care insurance, etc. will be introduced."

[0073] In this embodiment, the second document creation unit 37 executes a process of autonomously creating a second document obtained by correcting the first document based on the correction instruction information received by the correction instruction information reception unit 36 while referring to the network information composed of the SNS information of the fourth server 204 and the website information of the fifth server 205 among the external servers 200 (second document creation process).

[0074] FIG. 7 is a block diagram for explaining the outline of the process of the second document creation unit 37. As shown in the figure, the generation AI 20 that is linked (connected) via the program and API of the information processing apparatus 30 autonomously creates a second document D2 obtained by correcting the first document D1 as a function of the second document creation unit 37 based on the correction instruction information I3 received by the correction instruction information reception unit 36 and the network information I4 referred to by the information processing apparatus 30 functioning as the external server reference unit 33.

[0075] In this embodiment, the second document D2 created by the second document creation unit 37 is stored in the document storage unit 35 shown in FIG. 3 in a manner distinguishable from the first document D1.

[0076] FIG. 8 is a block diagram for explaining the outline of the configuration of the second document D2. As shown in the figure, the second document D2 is composed of three types of documents: an explanation (correction) d2a, an advice (correction) d2b, and a recommended insurance (correction) d2c, and each of these documents is created for an individual user 4 who is an insurance contract holder.

[0077] The explanation (correction) d2a is a document obtained by correcting the explanation d1a. In the present embodiment, as long as there are no matters to be corrected in the explanation d1a, it is not corrected based on the correction instruction information I3.

[0078] The advice (correction) d2b is a document obtained by correcting the advice d1b. In the present embodiment, for example, based on the correction instruction information I3 with contents such as "Mr. A's retirement age is 65, but he plans to independently establish an IT company by the age of 45." and "It is necessary to consider insurance that can obtain a large amount of protection with a low insurance premium while taking independence into account." and various network information I4, the advice on term insurance is corrected.

[0079] Specifically, for example, it is corrected to advice such as "Please select a payment period such as a retirement age of 60 or 65. Whole life insurance with lifetime protection continues to provide protection throughout life even after the payment is completed and is protected without burden even after retirement." and "In the event of an accident, a high insurance benefit will cover the living expenses of your family. We recommend income protection insurance that can obtain high protection with a low insurance premium."

[0080] On the other hand, for example, based on the correction instruction information I3 with contents such as "We introduce medical insurance, cancer insurance, especially long-term care insurance, etc. not only for yourself but also for your 38-year-old wife." and various network information I4, the advice on medical insurance is corrected.

[0081] Specifically, in addition to the advice in advice d1b, for example, it is modified to advice such as "It is not always possible to continue only a healthy lifestyle. There are also risks such as lifestyle-related diseases and cancer. This is a chance for you and your spouse to enrich not only the daily hospitalization allowance but also special contracts such as lump-sum payments and advanced medical care, and nursing care security in old age."

[0082] The recommended insurance (modified) d2c is, in this embodiment, a document obtained by modifying the recommended insurance d1c based on the advice (modified) d2b obtained by modifying the advice d1b.

[0083] Specifically, regarding whole life insurance, in addition to the proposal in the recommended insurance d1c, for example, proposals such as "The minimum guarantee period for the income protection insurance of E Life is up to 10 years at the longest in the second half." and "The insurance for inability to work of F Life is insurance that compensates for the monthly income when you are hospitalized due to illness or injury or unable to work. Special consideration is required, especially when starting a business independently." are made.

[0084] Furthermore, regarding medical insurance, it is modified to proposals such as "The medical insurance of B Life can add a lump-sum payment for three major diseases and nursing care insurance as a special contract in addition to hospitalization protection. Comparing with the current contract, the insurance with a lower premium and lifetime protection is C Life for medical insurance, D Life for cancer insurance and nursing care insurance." and "For the medical insurance of G Life, if you submit a copy of your annual regular health check-up and the values such as blood pressure have decreased or are stable, there will be a discount on the insurance premium."

[0085] The second document providing unit 38 shown in FIG. 3 executes a process of providing the second document D2 created by the second document creating unit 37 to the user terminal 50 of the user 4 (second document providing process).

[0086] FIG. 9 is a block diagram for explaining the outline of the functions of the recruiter terminal 40. As shown in the figure, the recruiter terminal 40 includes a personal information input unit 41, a first document creation instruction unit 42, and a modification instruction information input unit 43.

[0087] The personal information input unit 41, the first document creation instruction unit 42, and the correction instruction information input unit 43 are realized by the processor 101 executing a program stored in the memory 102.

[0088] In this embodiment, the personal information input unit 41 executes the input of the personal information I1 of the user 4 who is the insurance contract applicant. The first document creation instruction unit 42 executes the input of an instruction to create the first document D1 to the information processing apparatus 30, and the correction instruction information input unit 43 executes the input of an instruction to correct the first document D1 to the information processing apparatus 30.

[0089] In this embodiment, the user terminal 50 shown in FIG. 1 is implemented by a smartphone which is a portable information terminal. However, it may be implemented by any information processing terminal such as a tablet computer, a desktop computer, or a notebook computer.

[0090] FIG. 10 is a block diagram for explaining the outline of the configuration of the user terminal 50. As shown in the figure, the user terminal 50 mainly includes a control unit 51 and a display 52.

[0091] In this embodiment, the control unit 51 controls each part of the user terminal 50 such as the display 52 and a microphone and a speaker (not shown), and is constituted by, for example, a processor, a memory, a storage, a transmission / reception unit, and the like.

[0092] In this embodiment, an application for executing the service provided by the information processing system 10 is stored in the control unit 51, and the service is executed on the user terminal 50 via the application based on the program processing in the information processing apparatus 30.

[0093] In this embodiment, various screen interfaces of the service executed on the user terminal 50, the first document D1, the second document D2, etc. are displayed on the display 52.

[0094] This display 52 is a so-called touch panel that receives information input by contact with the display surface, and is implemented by various technologies such as the resistive film method and the capacitance method.

[0095] Next, an outline of the processing of the information processing system 10 according to the present embodiment will be described.

[0096] FIG. 11 is a flowchart for explaining an outline of the processing of the information processing system 10. First, when the recruiter 3 inputs the personal information I1 of the user 4 who is an insurance contractor via the recruiter terminal 40, as shown in the figure, in step S1, the information processing apparatus 30 receives the personal information I1 (personal information reception process).

[0097] After that, when it becomes necessary to present various insurance proposal documents (first document) to the user 1, in the present embodiment, when the recruiter 3 presses an arbitrary icon via the recruiter terminal 40, an instruction to create the first document D1 is input, and in step S2, the information processing apparatus 30 creates the first document D1 (first document creation process).

[0098] If the recruiter 3 confirms the created first document D1 and determines that it needs to be corrected, when the recruiter 3 inputs the correction instruction information I3 created based on the user attribute information that the recruiter 3 grasps or recognizes via the recruiter terminal 40, in step S3, the information processing apparatus 30 receives the correction instruction information I3 (correction instruction information reception process).

[0099] When receiving the correction instruction information I3, in step S4, while referring to the network information I4, based on the correction instruction information I3, the information processing apparatus 30 creates the second document D2 (second document creation process).

[0100] If the recruiter 3 determines that further correction is required for the created second document D2, the correction instruction information I3 is created again, the correction instruction information I3 is input, and the second document D2 is created again.

[0101] The created second document D2 is provided to the user terminal 50 of the user 4 (second document providing process).

[0102] On the other hand, in step S5, since the generation AI 20 performs re-learning for subsequent document creation based on various input information and created documents, etc., an improvement in the accuracy of document creation is expected.

[0103] In this way, since the first document D1, which is a proposal document for various insurances, is autonomously created for the user 4 based on the personal information I1 of the user 4 associated with various insurances, a document corresponding to the characteristics of the individual user 4 can be efficiently created.

[0104] Moreover, by inputting the correction instruction information I3 created based on the user attribute information, the created first document D1 is corrected to autonomously create the second document D2, so that a more specific and precise document can be created according to the characteristics of the user 4 (the living situation of the user 4, the family situation, the work situation, etc.).

[0105] Therefore, in the present embodiment, the burden on the recruiter 3 of creating the first document D1 and the second document D2 is significantly reduced, and the user 4 can easily grasp information on the contract status of various insurances and various insurances that will be required in the future.

[0106] Note that the present invention is not limited to the above-described embodiment, and various modifications are possible without departing from the spirit of the invention.

[0107] In the above embodiment, the case where the information processing system 10 creates the first document D1 and the second document D2 related to various insurances has been described. However, it is not limited to the documents related to various insurances, and it may be used for creating various documents.

[0108] For example, it may be something that creates a document when proposing cosmetics suitable for the skin of User 4, or creates a document when proposing hair care products suitable for the hair of User 4 in a beauty salon, or creates a document when proposing apparel products suitable for User 4, or creates a document when proposing food products according to the preferences of User 4.

[0109] In the above embodiment, the case where the public information I2 is referred to when creating the first document D1 and the network information I4 is referred to when creating the second document D2 has been described. However, it may be something that creates the first document D1 without referring to the public information I2, or creates the second document D2 without referring to the network information I4.

[0110] In the above embodiment, the case where the information processing apparatus 30 is implemented by a computer managed by the business operator 2 has been described. However, for example, the information processing apparatus 30 may be a computer implemented in a cloud environment.

Explanation of Reference Signs

[0111] 2 Business Operator 3 Recruiter 4 User 10 Information Processing System 20 Generation AI 30 Information Processing Apparatus 40 Recruiter Terminal 200 External Server

Claims

1. A personal information receiving process for receiving input of personal information of the user associated with the product or service to be provided to the user; a proposal document creation process that autonomously creates a proposal document that proposes the product or service to the user based on the personal information received in the personal information reception process; An information processing system that executes the above.

2. a correction instruction information receiving process for receiving input of correction instruction information created based on user attribute information relating to attributes of the user that are different from the personal information; a second document creation process for autonomously creating a second document by modifying the first document based on the modification instruction information received in the modification instruction information reception process, where the proposed document is a first document; The information processing system according to claim 1, wherein the information processing system executes the following.

3. a correction instruction information receiving process for receiving input of correction instruction information created based on user attribute information relating to attributes of the user that are different from the personal information; a second document creation process for autonomously creating a second document by correcting the first document when the proposed document is a first document, based on the correction instruction information received in the correction instruction information reception process; The second document creation process includes: creating the second document by referring to network information including at least SNS information or website information of the user in addition to the correction instruction information; The information processing system according to claim 1 .

4. a correction instruction information receiving process for receiving input of correction instruction information created based on user attribute information relating to attributes of the user that are different from the personal information; a second document creation process for autonomously creating a second document by modifying the first document based on the modification instruction information received in the modification instruction information reception process, where the proposed document is a first document; a second document providing process for providing the second document created in the second document creating process to the terminal device of the user; The information processing system according to claim 1, wherein the information processing system executes the following.

5. The proposal document creation process includes: The proposal document is created by referring to publicly available information regarding the product or service in addition to the personal information.

3. The information processing system according to claim 1.

6. An information processing device including a processor and a memory in which a program is stored, When the program is executed by the processor, A personal information receiving process for receiving input of personal information of the user associated with the product or service to be provided to the user; a proposal document creation process that autonomously creates a proposal document that proposes the product or service to the user based on the personal information received in the personal information reception process; An information processing device that executes the above.

7. An information processing device implemented by a computer, A personal information receiving process for receiving input of personal information of the user associated with the product or service to be provided to the user; a proposal document creation process that autonomously creates a proposal document that proposes the product or service to the user based on the personal information received in the personal information reception process; A program that executes the following.

8. An information processing device implemented by a computer, A personal information receiving process for receiving input of personal information of the user associated with the product or service to be provided to the user; a proposal document creation process that autonomously creates a proposal document that proposes the product or service to the user based on the personal information received in the personal information reception process; An information processing method that performs the above.

Images