Information processing system and information processing method

Abstract

To facilitate performing medicine marketing.SOLUTION: A medical treatment device includes: a storage unit that stores first information including various kinds of information used for online medical treatment; a generation unit that generates second information by excluding specific personal information from the first information; and a transmission unit that transmits the second information to a management device. The management device includes: a reception unit that receives the second information from the medical treatment device; an accumulation unit that accumulates marketing information including the second information; a retrieval unit that retrieves the marketing information corresponding to a retrieval request from a terminal device, from a plurality of pieces of the marketing information accumulated in the accumulation unit; and a reply unit that returns result information based on the retrieved marketing information. The terminal device includes: an output unit that outputs a retrieval request corresponding to a user's operation, to the management device; and a display unit that displays a marketing screen corresponding to the result information from the management device.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to an information processing system and an information processing method.

Background Art

[0002] Conventionally, technologies for converting various types of medical-related information (hereinafter referred to as "medical information") into electronic data and utilizing it have been proposed. For example, Patent Document 1 discloses a technology for managing various types of information described in a medical record (medical chart) as electronic information (electronic medical chart).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, in the prior art, there has been a situation where it is difficult to utilize medical information managed as electronic data as marketing information. In addition, when using medical information as it is as marketing information, there has been a situation where it lacks protection of personal information. In consideration of the above circumstances, an object of the present invention is to make it possible to easily utilize medical information as marketing information while protecting personal information.

Means for Solving the Problems

[0005] To solve the above problems, an information processing system according to the present invention includes a medical device that enables medical staff to conduct online consultations for patients, a management device that can communicate with the medical device, and a terminal device that can communicate with the management device. The medical device includes a storage unit that stores first information including various types of information related to online consultations, a generation unit that excludes specific personal information from the first information to generate second information, and a transmission unit that transmits the second information to the management device. The management device includes a reception unit that receives the second information from the medical device, a storage unit that stores marketing information including the second information, a search unit that searches for marketing information corresponding to a search request from the terminal device from among a plurality of pieces of marketing information stored in the storage unit, and a reply unit that returns result information based on the searched marketing information. The terminal device includes an output unit that outputs a search request corresponding to a user's operation to the management device, and a display unit that displays a marketing screen corresponding to the result information from the management device.

Advantages of the Invention

[0006] According to the present invention, medical information can be easily utilized as marketing information while protecting personal information.

Brief Description of the Drawings

[0007]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Figure 6

Figure 7

Figure 8

Figure 9

Mode for Carrying Out the Invention

[0008] FIG. 1 is a diagram for explaining the outline of an information processing system 1. As shown in FIG. 1, the information processing system 1 includes a management server 100 and a terminal device 200. The management server 100 is configured to be communicable with a plurality of online medical systems Sm and a plurality of patient home systems Sp via a network (for example, the Internet). Note that each server (such as 100) in the present embodiment may be configured by one computer or may be configured by combining a plurality of computers.

[0009] In the information processing system 1, various types of information are generated and used. Although details will be described later, in the information processing system 1 of the present embodiment, each piece of information used in other applications (for example, online medical treatment, electronic prescription book, drug delivery) is configured to be reusable for drug marketing.

[0010] For example, in the online medical system Sm, online medical treatment is performed. In the above online medical treatment, various types of information (such as patient ID) are generated for medical staff (for example, doctors) to enable online medical treatment of patients from a remote location. Also, various types of information (such as electronic medical records, prescription information) are generated according to the results of the online medical treatment. Furthermore, each piece of information including the type and quantity of drugs prescribed based on the results of the online medical treatment is used for various processes for delivering drugs.

[0011] The patient home system Sp includes a terminal device that stores an application program for functioning as an electronic medicine notebook. In the information processing system 1, various types of information (such as the usage history of medicines) managed by the electronic medicine notebook are generated and stored. Also, although it will be described later in detail with reference to FIG. 3, the patient home system Sp includes a communication device that can communicate with a medicine container (communication tag). The medicine container outputs a radio wave that can identify the presence or absence of medicine usage, and based on the radio wave, the communication device transmits usage status information in which the presence or absence of medicine usage is identified.

[0012] As understood from the above description, in the information processing system 1, various types of information for online medical treatment, electronic medicine notebook, and medicine delivery are generated. The management server 100 of the information processing system 1 collects the above-mentioned each information and stores it in the database DB as marketing information Dm. However, each information generated in online medical treatment includes the personal information of the patient (such as the insured number). Although it will be described later in detail, each information generated in online medical treatment is transmitted from the online medical treatment system Sm to the management server 100 after excluding specific personal information.

[0013] The terminal device 200 is used, for example, by a medicine vendor and can display a marketing screen (refer to FIGS. 6 to 8 described later) based on the marketing information Dm. On the above-mentioned marketing screen, for example, the number of patients using the medicine is displayed for each region. The medicine vendor checks the number of patients in each region through the marketing screen and grasps, for example, that more medicines should be sold in regions with a larger number of patients. Also, for example, it is grasped that medicines should be sold more frequently in regions with a larger number of patients.

[0014] As described above, this embodiment is configured to collect each information generated in the information processing system 1 and be reusable as information for marketing. Hereinafter, each configuration of the information processing system 1 will be described in more detail.

[0015] FIG. 2 is a diagram for explaining the details of each component of the information processing system 1 according to the present embodiment. As shown in FIG. 2, the information processing system 1 includes a management server 100, a terminal device 200, an online medical server 300, a medical staff terminal 400, a patient terminal 500, and a communication device 600. Each of the above components includes a CPU (Central Processing Unit), a ROM (Read Only Memory), and a RAM (Random Access Memory). By the CPU executing the program stored in the ROM, each component realizes each function (such as the management device 10) described later. The RAM of each component is used as a work area when the CPU executes the program. Further, the information processing system 1 includes a drug container 700.

[0016] The above-described online medical system Sm (see FIG. 1) includes the online medical server 300, the medical staff terminal 400, and the patient terminal 500 shown in FIG. 2. Specifically, an application program (APP) is stored (installed) in the medical staff terminal 400 and the patient terminal 500. By operating the above application, online medical treatment (Sa1 in FIG. 1) can be executed using the medical staff terminal 400 and the patient terminal 500.

[0017] In the present embodiment, before the online medical treatment is executed, patient information is provided from the patient terminal 500 to the online medical server 300. The above patient information includes a patient ID that can identify the patient from other patients, the patient's name, age (date of birth), gender, address, and insurance number. The online medical server 300 transmits the patient information to the medical staff terminal 400. When the patient receives medical treatment (hereinafter referred to as "face-to-face medical treatment") with the medical staff, the medical institution directly obtains the patient information from the patient (asking the patient to fill in a form, etc.), and the patient information obtained from the patient is transmitted to the online medical server 300 by the medical staff terminal 400.

[0018] After the online medical consultation is executed, the medical staff terminal 400 transmits medical information to the online medical consultation server 300. The above medical information includes prescription information indicating each piece of information described in the prescription. The prescription information includes, for example, a drug ID that can identify the prescribed drug, the quantity of the prescribed drug, and information that can specify the prescription date and time. In addition, the medical information includes the patient's disease name, the medical consultation date and time, the name of the medical facility, and the address of the medical facility.

[0019] In addition, when an in-person medical consultation is performed, the medical information is input into the medical staff terminal 400 and transmitted to the online medical consultation server 300. Also, the prescription information is transmitted from the online medical consultation server 300 to the patient terminal 500 and the terminal device provided at the pharmacy. However, it may be configured such that a paper prescription is delivered from the medical institution to the pharmacy and the patient's home. Also, when an in-person medical consultation is performed, the paper prescription may be directly handed to the patient.

[0020] Furthermore, in this embodiment, every time a medical consultation is performed, the medical consultation form (online medical consultation, in-person medical consultation) and the method of receiving the drug (over the counter, delivery) of the medical consultation are transmitted to the online medical consultation server 300. The medical consultation form indicates whether an online medical consultation or an in-person medical consultation has been performed. The information indicating the medical consultation form is transmitted, for example, from the medical staff terminal 400 to the online medical consultation server 300. In addition, this embodiment is configured such that the patient can select whether to receive the prescribed drug at the pharmacy or have it delivered to their home or the like.

[0021] As described above, various processes for delivering drugs are executed by the management server 100. The method of receiving drugs selected by the patient is transmitted, for example, from the medical staff terminal 400 to the online medical server 300. For example, assume a case where the drug is delivered to the patient's home. In the above case, the patient receives online medication guidance or face-to-face medication guidance from a pharmacist at a pharmacy. The pharmacist who has provided the medication guidance notifies the online medical server 300 of information (type, quantity) and delivery date and time regarding the drug to be delivered, for example, using the terminal device of the pharmacy. The online medical server 300 executes various processes for delivering the drug based on the information notified from the pharmacy.

[0022] As shown in FIG. 2, when the online medical server 300 receives patient information and medical information, it generates management information Da (Sa2 in FIG. 2). Specifically, every time a medical treatment is performed regardless of whether it is online or not, the online medical server 300 stores the combination of patient information and medical information obtained in the medical treatment in association with the medical treatment number as management information Da. Note that the management information Da may be deleted from the online medical server 300 when a predetermined period (for example, 5 years) has elapsed since its generation.

[0023] As described above, the patient information includes the insured person number which is personal information. Therefore, the management information Da including the patient information includes the insured person number. The online medical server 300 generates accumulation information Db excluding the insured person number from the management information Da (Sa3 in FIG. 2). The above accumulation information Db includes, similar to the management information Da, the medical treatment number determined for each medical treatment. When the online medical server 300 generates the accumulation information Db, it transmits the accumulation information Db to the management server 100 (Sa4 in FIG. 2).

[0024] According to the above configuration, for example, compared with a configuration in which each piece of information including the insured number is transmitted to the management server 100, the inconvenience of excessive diffusion of personal information is suppressed. In this embodiment, the storage information Db from which the insured number is excluded is generated from the management information Da, but other information may be excluded from the management information Da. For example, a configuration may be adopted in which the storage information Db from which the patient's name in addition to the insured number is excluded is generated from the management information Da.

[0025] When receiving the storage information Db, the management server 100 generates marketing information Dm including the storage information Db and stores it in the database DB. Further, when receiving the storage information Db, the management server 100 specifies the method of receiving the drug from the storage information Db. For example, when the method of receiving the drug is "delivery", the management server 100 transmits delivery information for delivering the drug to the delivery center (Sa5 in FIG. 2). The above delivery information is generated with reference to the storage information Db and includes, for example, the patient's name, patient address (delivery destination address), drug ID, and the quantity of the drug. The drug delivery person delivers the drug d to the delivery destination address according to the delivery information (Sa6 in FIG. 2).

[0026] On the other hand, when the method of receiving the drug is "at the pharmacy", the patient obtains the drug d at the pharmacy counter (Sa7 in FIG. 2). Specifically, the patient notifies the above-mentioned medical treatment number from the patient terminal 500 to the online medical treatment server 300. When the online medical treatment server 300 receives the notification of the medical treatment number, it searches for the management information Da corresponding to the medical treatment number and returns the prescription information included in the searched management information Da to the patient terminal 500. Note that a pharmacy terminal may be provided at the pharmacy, and the prescription information may be obtained by inputting the medical treatment number into the pharmacy terminal. The patient presents the obtained prescription information to the pharmacist at the pharmacy and receives medication guidance. Note that when the method of receiving the drug is delivery, the medication guidance is performed online.

[0027] When the patient obtains the drug d at home (for delivery) or at a pharmacy, this fact is notified from the patient terminal 500 or the pharmacy terminal to the management server 100 via the online medical treatment server 300. The above notification includes the medical treatment number. When the management server 100 receives the notification that the patient has obtained the drug d, it updates the marketing information Dm including the medical treatment number included in the notification. Specifically, the management server 100 changes the "received status" included in the marketing information Dm to a status indicating that the drug has been received (see Fig. 5(a) described later). When the drug d is delivered, it may be configured such that the fact that the patient has obtained the drug d is notified to the management server 100 by the delivery person's mobile terminal.

[0028] In this embodiment, the drug d may be stored in the drug container 700. Although details will be described later, the drug container 700 is provided with a communication tag 700c (see Fig. 3). The above communication tag 700c is configured to be able to output radio waves W when the drug container 700 is in an unopened state (hereinafter referred to as the "unopened state"). On the other hand, when the drug container 700 is in an opened state (hereinafter referred to as the "opened state"), the communication tag 700c is configured to be unable to output radio waves W. The communication device 600 is provided at the patient's home and monitors the radio waves W of the communication tag 700c. Specifically, when the radio waves W are not detected, the communication device 600 transmits usage status information indicating that the drug d inside the drug container 700 has been used to the management server 100 via the online medical treatment server 300 (Sa8 in Fig. 2).

[0029] In this embodiment, the communication tag 700c that becomes unable to output radio waves W when the drug container 700 is in the opened state is used. However, it may be configured to use a communication tag that does not output radio waves W when the drug container 700 is in the closed state and outputs radio waves W when it is in the opened state. In the above configuration, when the radio waves W are received from the communication tag, the communication device 600 transmits usage status information indicating that the drug d inside the drug container 700 has been used to the management server 100 via the online medical treatment server 300. It may also be configured such that the usage status information is directly transmitted from the communication device 600 to the management server 100 (without passing through the online medical treatment server 300).

[0030] When the management server 100 receives the usage status information, it updates the marketing information Dm according to the received usage status information. Specifically, the marketing information Dm includes a "container ID" for identifying the drug container 700 and a "usage status" indicating whether the drug inside the drug container 700 has been used. When the management server 100 receives usage status information indicating that the drug d inside the drug container 700 has been used, it changes the "usage status" corresponding to the "container ID" of the drug container 700 to "used".

[0031] In this embodiment, the application program for online medical treatment and the application program for drug management (electronic drug ledger) are the same program. The online medical treatment server 300 stores each piece of information (such as management information Da) of the electronic drug ledger to be displayed on the patient terminal 500. Further, the online medical treatment server 300 updates each piece of information displayed on the electronic drug ledger according to the usage status information received from the communication device 600. However, the program for online medical treatment and the program for the electronic drug ledger may be separately configured.

[0032] The terminal device 200 is operated by a drug vendor. For example, the terminal device 200 receives an operation of selecting a specific drug. Further, the terminal device 200 transmits a search request Rx including information identifying the selected drug to the management server 100. When the management server 100 receives the search request Rx, it searches the database DB for the marketing information Dm regarding the drug specified from the search request Rx. Further, the management server 100 returns result information Ry based on the searched marketing information Dm to the terminal device 200 (Sa9 in FIG. 2). The terminal device 200 displays a marketing screen according to the result information Ry.

[0033] FIG. 3(a) is a diagram for explaining a specific example of the drug container 700. A perspective view of the unopened drug container 700 is shown in the left part of FIG. 3(a). As shown in FIG. 3(a), the drug container 700 includes a main body portion 700a, a lid portion 700b, and a communication tag 700c. As described above, the drug d is stored inside the drug container 700. Also, the drug d cannot be taken out from the unopened drug container 700.

[0034] The communication tag 700c is a sticker-type IC tag that can be attached. Specifically, the communication tag 700c includes an antenna, an IC chip, and a wiring portion. The IC chip of the communication tag 700c stores various information. For example, the IC chip of the communication tag 700c stores the container ID of the drug container 700 to which the communication tag 700c is attached. The antenna of the communication tag 700c transmits each piece of information stored in the IC chip to the communication device 600 using the radio wave W during the period when the antenna and the IC chip are connected via the wiring portion. However, when the wiring portion is cut, the antenna of the communication tag 700c becomes unable to transmit the radio wave W.

[0035] As shown in FIG. 3(a), one end side of the above communication tag 700c is attached to the main body portion 700a, and the other end side is attached to the lid portion 700b. When the drug container 700 is in the unopened state, since the IC chip and the antenna of the communication tag 700c are connected via the wiring portion, the radio wave W is transmitted. In the above case, the communication device 600 does not transmit the usage status information Dc to the management server 100. However, it may be configured such that the communication device 600 periodically monitors the radio wave W, and when the radio wave W is received, the usage status information Dc indicating that the drug d is unused is transmitted to the management server 100.

[0036] FIG. 3(b) is a diagram for explaining another specific example of the drug container 700. A perspective view of the drug container 700 in an opened state is shown in the left part of FIG. 3(b). As described above, by opening the drug container 700, the drug d stored in the drug container 700 can be taken out. Also, one end side of the communication tag 700c is attached to the main body part 700a, and the other end side is attached to the lid part 700b. Therefore, when the lid part 700b of the drug container 700 moves to the open position, the communication tag 700c is cut. In the above case, the wiring part connecting the IC chip and the antenna in the communication tag 700c is cut. Therefore, when the drug container 700 is in an opened state, the radio wave W is not transmitted from the communication tag 700c.

[0037] When the communication device 600 does not receive the radio wave W, it identifies the container ID of the drug container 700 that transmitted the radio wave W. Also, when the communication device 600 does not receive the radio wave W, it transmits usage status information Dc indicating that the drug d has been used to the management server 100. The above usage status information Dc includes the container ID of the drug container 700 from which the radio wave W is not received, the date and time when the reception of the radio wave W stopped, and the drug ID and quantity of the drug stored in the drug container 700.

[0038] As described above, when the management server 100 receives the usage status information Dc, it updates the marketing status Dm based on the usage status information Dc. Note that a passive type IC tag or an active type IC tag may be adopted as the communication tag 700c. Also, the drug container 700 is not limited to the examples (box shape) shown in FIGS. 3(a) and 3(b). For example, a bag-shaped drug container 700 may be adopted.

[0039] FIG. 4 is a functional block diagram of the information processing system 1 in the present embodiment. As shown in FIG. 4, the information processing system 1 includes a management device 10, a terminal device 20, and a medical device 30. For example, when the above-described management server 100 executes a program, it functions as the management device 10. Also, when the above-described terminal device 200 executes a program, it functions as the terminal device 20, and when the online medical server 300 executes a program, it functions as the medical device 30.

[0040] The medical device 30 enables medical staff to conduct online medical treatment for patients. Also, as shown in FIG. 4, the medical device 30 includes a storage unit 31, a generation unit 32, and a transmission unit 33. The storage unit 31 stores various types of information related to online medical treatment. Specifically, the medical device 30 (storage unit 31) stores the above-described management information Da (first information). The above management information Da includes a patient ID, prescription information, etc., and is generated and stored every time medical treatment is performed regardless of the form of medical treatment (online medical treatment, in-person medical treatment). For example, when a medical staff member conducts a reexamination of a patient and notifies the medical device 30 of the patient ID, the medical device 30 returns the management information Da (including the previous prescription information) corresponding to the patient ID. According to the above configuration, when a medical staff member conducts a reexamination of a patient, the previous medical treatment results can be referred to.

[0041] The generation unit 32 generates storage information Db (second information) by excluding specific personal information from the management information Da. Specifically, the management information Da includes the patient's insurance number. The medical device 30 (generation unit 32) generates the storage information Db by excluding the insurance number from the management information Da. Also, the storage information Db is transmitted to the management device 10 by the transmission unit 33 of the medical device 30. According to the above configuration, for example, compared with a configuration in which the insurance number is included in the storage information Db, the burden for the management device 10 to manage the storage information Db is reduced.

[0042] As shown in FIG. 4, the management device 10 includes a receiving unit 11, a storage unit 12, a search unit 13, a reply unit 14, an identification unit 15, a processing unit 16, and an update unit 17. The receiving unit 11 receives the storage information Db from the medical device 30. The above storage information Db includes drug information that identifies the drugs prescribed to the patient. The identification unit 15 of the management device 10 identifies the drug based on the drug information included in the storage information Db. Further, the processing unit 16 of the management device 10 executes a delivery process for making the identified drug deliverable. As the above delivery process, for example, various processes executed by the order management server described in Japanese Patent No. 7270768 can be considered.

[0043] The storage unit 12 of the management device 10 stores the marketing information Dm including the storage information Db. For example, the above-described database DB (see FIG. 2) functions as the storage unit 12. The search unit 13 of the management device 10 searches for the marketing information Dm corresponding to the search request Rx from the terminal device 20 from among the plurality of marketing information Dm stored in the storage unit 12. Further, the reply unit 14 of the management device 10 returns the result information Ry corresponding to the searched marketing information Dm. The details of the marketing information Dm will be described later with reference to FIG. 5.

[0044] As shown in FIG. 4, the terminal device 20 includes an output unit 21 and a display unit 22. The output unit 21 outputs a search request Rx corresponding to the operation of the user to the management device 10. Specifically, various operation units (keyboard, mouse) are connected to the terminal device 20. The user can output a search request Rx for causing the display unit 22 to display a marketing screen (see FIGS. 6 to 8) desired by the user by appropriately operating the operation unit. A specific example of the above configuration will be described in detail with reference to FIGS. 6 to 8.

[0045] The information processing system 1 also includes a communication device 40 and a drug container 50. For example, the above-described communication device 600 functions as the communication device 40. Also, the above-described drug container 700 functions as the drug container 50. The drug container 50 includes a communication tag 50c and stores drugs inside. The communication tag 50c transmits a radio wave W (specific signal) for specifying whether the drug container 50 is in an opened state or not. Also, the communication device 40 transmits usage status information Dc indicating that the drug has been used to the management device 10 according to the radio wave W.

[0046] As described above, the unopened drug container 50 outputs the radio wave W, and the opened drug container 50 does not output the radio wave W. Also, when the drug container 50 is in an opened state (when the output of the radio wave W stops), usage status information Dc indicating that the drug stored in the drug container 50 has been used is output from the communication device 40. When the usage status information Dc is input, the update unit 17 of the management device 10 updates the marketing information Dm.

[0047] FIG. 5 is a diagram for explaining a specific example of the marketing information Dm. As shown in FIG. 5, the marketing information Dm includes marketing information Dm1 and marketing information Dm2. However, the marketing information Dm is not limited to the example shown in FIG. 5 and can be changed as appropriate.

[0048] The marketing information Dm1 is generated based on the storage information Db received from the medical device 30. Specifically, the marketing information Dm1 is composed of a medical record number, patient ID, drug ID and prescription quantity (drug information), patient age, patient gender, disease name, medical treatment date and time, medical treatment form, medical facility, facility address, receiving method, and patient address. The medical record number is a number assigned for each medical treatment as described above. The drug ID is an identification number of the drug prescribed in the medical treatment. The prescription date and time is the date and time when the drug was prescribed. The prescription quantity is the number of the drug prescribed. Also, the receiving method indicates how the drug is received (received at the store or received by delivery).

[0049] Among the information of the marketing information Dm1, the patient age is the age of the patient who received medical treatment, the patient gender is the gender of the patient, the disease name is the name of the disease of the patient, and the patient address is the address to which the drug is delivered (such as the address of the patient's home). Also, the medical treatment date and time is the date and time when the medical treatment was carried out, the medical treatment form indicates whether the medical treatment is an online medical treatment or a face-to-face medical treatment, the medical facility indicates the facility where the medical treatment was carried out, and the facility address is the address of the facility. Each of the above information is obtained from the storage information Db received from the medical treatment device 30.

[0050] Also, among the information of the marketing information Dm1, the receipt status indicates whether the patient has received the prescribed drug. For example, when the receipt method is "delivery", when the delivery of the drug is completed, the receipt status is changed to the state indicating that it has been received. In the above case, when the delivery of the drug is completed, the drug delivery person notifies the management device 10 to that effect using the mobile terminal. Also, when the receipt method is "at the store", when the drug is given to the patient at the pharmacy or hospital, the fact is notified from the terminal device of the pharmacy or hospital to the management device 10. When receiving the above notification, the management device 10 updates the receipt status of the marketing information Dm1. However, it may be configured such that the patient operates the patient terminal 500 and notifies the management device 10 that the drug has been received.

[0051] The marketing information Dm2 is marketing information for grasping whether the prescribed drug has actually been used. Specifically, when the drug is delivered, the management device 10 determines the drug container 70 that houses the drug. The drug deliverer stores the drug in the drug container 70 to which the container ID determined by the management device 10 is assigned and delivers it. Also, the management device 10 stores, as the marketing information Dm2, information indicating the container ID, drug ID, usage status, usage date and time, and usage quantity in association with the medical treatment number and patient ID received from the medical treatment device 30.

[0052] [[ID=???]] Among the information of the marketing information Dm2, the container ID is the identification information of the drug container 50 that stores the drug to be delivered. Note that there may be cases where the drug is delivered to the patient without being stored in the drug container 50. In the above cases, the container ID is not registered. Among the information of the marketing information Dm2, the usage status is information indicating whether the drug has been used or not. At the time when the drug is delivered, the usage status is "not used". The usage date and time indicates the date and time when the drug was used. Also, the usage quantity indicates the number of drugs used.

[0053] As described above, in this embodiment, there may be cases where the drug is delivered to the patient by means other than delivery. For example, the drug may be delivered to the patient at the pharmacy counter or in a medical facility. In the above cases, the employee of the medical facility or the employee of the pharmacy transmits the container ID of the drug container 50 handed to the patient and the patient ID to the management device 10 via the diagnostic device 30. As the above configuration, for example, by operating the above application program on the terminal device, it may be configured to be able to transmit the information. Also, by operating the application program on the patient terminal 500, it may be configured to be able to transmit the information. When the management device 10 receives the combination of the container ID and the diagnostic number, it extracts the drug ID and the patient ID from the accumulation information Db including the diagnostic number, and generates the marketing information Dm2.

[0054] The marketing information Dm2 is updated when the drug is used. For example, when the above usage status information Dc is received from the communication device 40, the usage status of the marketing information Dm2 is changed to "used". Also, the usage status information Dc includes the date and time when the drug container 50 was opened. The management device 10 registers the date and time when the drug container 50 was opened received from the communication device 40 as the usage date and time of the marketing information Dm2.

[0055] In addition, in the present embodiment, by operating an application program (electronic medicine notebook), the patient terminal 500 can input the type of medicine (medicine ID), the date and time of use of the medicine, and the usage amount. When the date and time of use and the usage amount of the medicine are input, the application program transmits the medicine ID of the medicine, the information indicating the date and time of use, the information indicating the usage amount, and the medical record number to the management device 10 via the medical device 30. When receiving each of the above information, the management device 10 updates the date and time of use, the usage status, and the usage amount of the marketing information Dm2 corresponding to the received medical record number. When medical treatment is performed, the medical record number is notified to the patient (patient terminal 500).

[0056] Figure 6 is a conceptual diagram of a specific example of the marketing screen. The above marketing image is displayed by the terminal device 20 operated by the medicine vendor. As shown in FIG. 6, the marketing screen includes a medicine selection image G1, a region selection image G2, a display mode selection image G3, and an instruction image GS. The display position of the instruction image GS moves according to the operation (mouse movement operation) of the operation unit (for example, a mouse) in the terminal device 20. Further, an image where the instruction image GS is located is selected according to the operation of the operation unit in the terminal device 20 (for example, a mouse click; hereinafter referred to as "selection operation").

[0057] The medicine selection image G1 is an image for selecting any one of a plurality of types of medicines. Specifically, when the right end portion of the medicine selection image G1 is selected, a list (pull-down list) of the names of a plurality of types of medicines (trade names) is displayed. When any one of the names of the plurality of types of medicines is selected, the medicine is in a selected state.

[0058] The region selection image G2 is an image for selecting any one of a plurality of types of regions. Specifically, when a selection operation is performed on the right end portion of the region selection image G2, a list (pull-down list) of the names of a plurality of types of regions is displayed. For example, names of regions such as "National", "Tokyo (A)", "Tokyo (B)",... are displayed. "Tokyo (A)" corresponds to a part of Tokyo, and "Tokyo (B)" corresponds to another part of Tokyo. Also, when a selection operation is performed on any one of the names of a plurality of types of regions, the region is in a selected state.

[0059] In the specific example of FIG. 6, it is assumed that "National" is selected by the region selection image G2. In the above specific example, the map image G4 is displayed on the marketing screen. The map image G4 displays a map of the whole country. Note that in FIG. 6, a part of the whole country is shown with omission. As shown in FIG. 6, on the map image G4, city-specific images Ga1 corresponding to any one of each city (Hokkaido, Tokyo, Osaka, Hyogo, Fukuoka,...) are displayed. Each of the above city-specific images Ga1 displays the name of any one of the cities and is displayed at a position corresponding to the city displayed by the city-specific image Ga1.

[0060] When a selection operation is performed on the city-specific image Ga1, a data display image Ga2 is displayed below the city-specific image Ga1. The data display image Ga2 displayed below the city-specific image Ga1 displays various information of the city displayed by the city-specific image Ga1. For example, when the display mode is the patient number display mode, on the data display image Ga2 of each city, the total number of patients in the city using the selected drug, the number of medical facilities in the city where the drug is prescribed, and the number of active patients being treated with the drug are shown. Note that an active patient means a patient for whom a predetermined period (for example, one month) has not elapsed since the day the drug was prescribed (included in the marketing information Dm). However, the conditions for being identified as an active patient are not limited to the above example.

[0061] The display mode selection image G3 is an image for selecting any one of a plurality of types of display modes. Specifically, when a selection operation is performed on the right end portion of the display mode selection image G3, a list (pull-down list) of the names of a plurality of types of display modes is displayed. When any one of the names of the display modes is selected, the marketing screen is switched to the corresponding display mode. In the present embodiment, the marketing screen can be switched to each display mode including the patient number display mode, the medication number display mode, and the disease classification display mode.

[0062] Also, in the present embodiment, when the data display image Ga is selected, the switching image Gd is displayed. Although details will be described later, when a selection operation is performed on the switching image Gd, a detailed display image corresponding to the display mode is displayed in place of the currently displayed image (see FIGS. 8(a) and 8(b) described later). The detailed display image is an image for displaying more detailed information than the data display image Ga2.

[0063] When the city-specific image Ga1 is selected on the terminal device 20, the terminal device 20 transmits a search request Rx to the management device 10 that can specify the city corresponding to the city-specific image Ga1, the drug selected by the drug selection image G1, the region selected by the region selection image G2, and the display mode selected by the display mode selection image G3. When the management device 10 receives the search request Rx, the management device 10 searches the marketing information Dm for information corresponding to the search request Rx.

[0064] For example, in the specific example of FIG. 6, when the city-specific image Ga1 is selected, the management device 10 receives a search request Rx in which the drug “XXX” is specified as the drug selected by the drug selection image G1, “national” is specified as the region selected by the region selection image G2, and “patient number display mode” is specified as the display mode selected by the display mode selection image G3. When the management device 10 receives the search request Rx, the management device 10 searches the marketing information Dm for each marketing information Dm including the drug ID of the drug specified from the search request Rx. Hereinafter, each marketing information Dm searched based on the drug ID may be simply referred to as a “search result”.

[0065] In addition, the management device 10 executes a generation process for generating display information Dg from the search results based on information other than the drug (such as the display mode) included in the search request Rx. The display information Dg is information for displaying each piece of information (such as the total number of patients) displayed in the data display image Ga2. For example, in the specific example of FIG. 6, assume a case where "XXX" is selected as the drug, "National" is selected as the region, and the city-specific image Ga1 of "Tokyo" is selected and operated in the state where the display mode is the patient number display mode. In the above case, based on each piece of marketing information Dm (hereinafter referred to as "extraction result") in which the address of the medical facility in the search results is "Tokyo", the number of medical facilities in Tokyo where the drug "XXX" is prescribed is calculated.

[0066] Specifically, when the selected drug is prescribed multiple times at one medical facility, multiple pieces of common marketing information Dm of the medical facility are included in the extraction result. In the generation process, each medical facility is counted from each piece of common marketing information Dm of the medical facility. Similarly, in the generation process, based on the patient ID in the extraction result, the total number of patients in Tokyo who have been prescribed the drug "XXX" is calculated. Also, based on the patient ID and the prescription date and time in the extraction result, the number of active patients in Tokyo who have been prescribed the drug "XXX" is calculated. After executing the generation process, the management device 10 generates the display information Dg from each calculation result in the generation process. In addition, the management device 10 transmits the result information Ry including the display information Dg to the terminal device 20. The terminal device 20 displays various pieces of information on the data display image Ga2 based on the result information Ry received from the management device 10.

[0067] Figure 7(a) is a conceptual diagram of another specific example of the marketing screen. In the specific example of Figure 7(a), it is assumed that the drug "XXX" is selected, similar to the specific example of Figure 6 described above. Also, in the specific example of Figure 7(a), it is assumed that "Tokyo (A)" is selected by the region selection image G2. In the above cases, as shown in Figure 7(a), a map image G5 representing a part of the map of Tokyo is displayed. Also, when a region other than "National" is selected by the region selection image G2, a selection image G6 and a selection image G7 are displayed on the marketing screen. Either one of the selection image G6 and the selection image G7 will be in a selected state. Also, by performing a selection operation on the selection image G6 and the selection image G7, the image in the selected state is switched.

[0068] In the specific example of Figure 7(a), it is assumed that the selection image G6 is in a selected state. In the above cases, a region-specific image Gb1 displaying the name of the region is displayed at the position in the map image G5 corresponding to each region in Tokyo. When the region-specific image Gb1 is subjected to a selection operation, similar to the case where the city-specific image Ga1 is subjected to a selection operation, among the various information in the region corresponding to the region-specific image Gb1, a data display image Gb2 that displays information according to the display mode is displayed.

[0069] Specifically, when the region-specific image Gb1 is subjected to a selection operation, a search request Rx including the region (municipality) corresponding to the region-specific image Gb1 is transmitted from the terminal device 20 to the management device 10. The management device 10 searches for marketing information Dm including the drug ID of the drug included in the search request Rx, and executes the above-described generation process using the search results. For example, in the specific example (prescription number display mode) of Figure 7(a), display information Dg in which the total number of prescriptions of the drug "XXX" and the total number of patients prescribed in region A are specified is generated in the generation process using the prescription number, patient ID, and facility address of the marketing information Dm. Also, when result information Dy including the display information Dg is returned from the management device 10 to the terminal device 20, the terminal device 20 displays a data display image Gb2 that displays information based on the result information Dy.

[0070] Figure 7(b) is a conceptual diagram of another specific example of the marketing screen. In the specific example of Figure 7(b), similar to the specific examples of Figure 7(a) and Figure 6 described above, it is assumed that the drug "XXX" is selected. Also, in the specific example of Figure 7(a), it is assumed that "Tokyo (A)" is selected by the region selection image G2. In the above cases, similar to the specific example of Figure 7(a) described above, the map image G5 is displayed.

[0071] However, in the specific example of Figure 7(a), it is assumed that the selection image G6 is selected from the selection images G6 and G7, while in the specific example of Figure 7(b), it is assumed that the selection image G7 is selected. In the above cases, instead of the region-specific images Gb1, the facility-specific images Gc1 are displayed on the map image G5. The facility-specific image Gc1 is displayed at the position on the map image G5 corresponding to each medical facility in the selected region, and the name of the medical facility is displayed.

[0072] When the facility-specific image Gc1 is selected, a search request Rx including the medical facility corresponding to the facility-specific image Gc1 is transmitted from the terminal device 20 to the management device 10. Similar to the case where the city-specific image Ga1 or the region-specific image Gb is selected, the management device 10 generates display information Dg by generation processing based on the received search request Rx and returns it to the terminal device 20. For example, in the specific example of Figure 7(b), it is assumed that the facility-specific image Gc1 of Facility A is selected in the disease-specific display mode in which the drug "XXX" is selected. In the above cases, the management device 10 counts the number of types of patient IDs of disease X, the number of types of patient IDs of disease Y, and the number of types of patient IDs of disease Z among the search results in the generation processing, and generates display information Dg indicating the counting result.

[0073] Note that the terminal device 20 may be configured to be able to specify a drug by appropriately operating the terminal device 20 and transmit all of the marketing information Dm including the drug ID of the drug from the management device 10 to the terminal device 20. Also, the terminal device 20 may be configured to be able to display a list of each piece of information constituting the marketing information Dm.

[0074] Figures 8(a) and 8(b) are for explaining specific examples of the detailed display images (G8, G9). In the present embodiment, as described above, when a selection operation is performed on the city-by-city image Ga1, the region-by-region image Gb1, or the facility-by-facility image Gc1, the data display images (Ga2, Gb2, Gc2) are displayed. Further, when a selection operation is performed on the data display images (Ga2, Gb2, Gc2), the switching image Gd is commonly displayed (see FIG. 6 above). Furthermore, when a selection operation is performed on the switching image Gd, a detailed display image corresponding to the display mode (patient number display mode, medication number display mode, disease-by-disease display mode) is displayed in place of the currently displayed image. In the detailed display image, various types of information other than the marketing information Dm used when displaying the data display image are used to display information more detailed than the data display image.

[0075] Figure 8(a) is a specific example when the switching image Gd is selected and operated in the patient number display mode. In the above case, as shown in FIG. 8(a), the detailed display image G8 is displayed. The specific example of FIG. 8(a) assumes the case where, in the specific example of FIG. 6 above, after the city-by-city image Ga1 of Tokyo is selected and operated, the switching image Gd is selected and operated. As shown in FIG. 8(a), in the detailed display image G8 displayed in the patient number display mode, the number of patients in each age group (0 - 9, 10 - 19... 90 - 99, 100 years old and above) is displayed separately for men and women. For example, in the specific example of FIG. 8(a), among the patients prescribed the drug "XXX", there are 83 male patients and 82 female patients in their 10s.

[0076] Figure 8(b) is a specific example when the switching image Gd is selected and operated in the medication number display mode. In the above case, as shown in FIG. 8(b), the detailed display image G9 is displayed. The specific example of FIG. 8(b) assumes the case where, in the specific example of FIG. 7(a) above, after the data display image Gb2 of Region A is selected and operated, the switching image Gd is selected and operated. As shown in FIG. 8(b), in the detailed display image G9 displayed in the medication number display mode, the number of patients in each age group (0 - 9, 10 - 19... 90 - 99, 100 years old and above), the number of prescriptions by age group, and the number of used drugs (tablet count, syringe count, vial count) actually used are displayed.

[0077] When the switching image Gd is selected, a search request Rx is transmitted from the terminal device 20 to the management device 10 in the same manner as when the city-specific image Ga1, region-specific image Gb1, or facility-specific image Gc1 is selected. Specifically, when the switching image Gd is selected, a search request Rx that specifies the selected drug, display mode, and the selected city (Ga1), region (Gb1), or medical facility (Gc1) is transmitted from the terminal device 20 to the management device 10. Further, when receiving the search request Rx, the management device 10 returns display information Dg including information necessary for displaying the detailed display image to the terminal device 20.

[0078] For example, assume that the switching image Gd is selected in the patient number display mode. In this case, the management device 10 specifies the age of the patients to whom the drug was prescribed, the gender of the patients, and the number of prescriptions from the search results retrieved by the drug specified in the search request Rx, and calculates the number of prescriptions for each gender and age group by generation processing. Further, the management device 10 transmits display information Dg in which the above calculation results are specified to the terminal device 20.

[0079] Assume that the switching image Gd is selected in the administration number display mode. In this case, the management device 10 specifies the age of the patients to whom the drug was prescribed and the number of prescriptions from the search results retrieved by the drug specified in the search request Rx. Also, from the marketing information Dm2 among the marketing information Dm, the number of used drugs actually used among the drugs prescribed to the patients can be specified. The management device 10 transmits display information Dg including each information specified from the search results to the terminal device 20.

[0080] When the switching image Gd is selected in the disease-specific display mode, a search request Rx is transmitted from the terminal device 20 to the management device 10 in the same manner as when the switching image Gd is selected in other display modes. Further, when the search request Rx is received by the management device 10, display information Dg for displaying each piece of information displayed in the detailed display image in the disease-specific display mode is generated by the management device 10 and returned to the terminal device 20.

[0081] FIG. 9 is a diagram for explaining a specific example of the operation of the information processing system 1 of the present embodiment. Specifically, as will be described below, the information processing system 1 repeatedly executes an accumulation operation Sx (Sx1 to Sx6) for accumulating marketing information Dm in the database DB of the management device 10. Further, the information processing system 1 repeatedly executes an update operation Sy (Sy1 to Sy4) for updating the marketing information Dm in the database DB. The information processing system 1 executes a display operation Sz (Sz1 to Sz6) for displaying a marketing screen.

[0082] As described above, when online medical treatment is performed, patient information is transmitted from the patient's home to the medical treatment device 30 (Sx1), and medical information is transmitted from the medical institution to the medical treatment device 30 (Sx2). When receiving each of the above pieces of information, the medical treatment device 30 generates and stores management information Da (Sx3). Further, the medical treatment device 30 excludes specific personal information (insured person number) from the management information Da generated in step Sx3 and generates storage information Db (Sx4). The storage information Db is transmitted to the management device 10 (Sx5), and the management device 10 generates marketing information Dm including the received storage information Db and stores it in the database DB (Sx4).

[0083] When the medicine container 50 is opened at the patient's home, usage status information Dc is transmitted from the patient's home (communication device 40) to the medical device 30 (Sy1). When the medical device 30 receives the usage status information Dc, it stores the usage status information Dc (Sy2). The above usage status information Dc is also used by the medical device 30 to manage (update) the electronic medicine ledger. The medical device 30 transmits the usage status information Dc to the management device 10 (Sy3). The management device 10 updates the marketing information Dm (usage status, usage date and time) in the database DB based on the received usage status information Dc (Sy4).

[0084] When a medicine vendor performs a selection operation on the terminal device 20 (Sz1), the terminal device 20 transmits a search request Rx to the management device 10 (Sz2). When receiving the search request Rx, the management device 10 searches for the marketing information Dm based on the search request Rx (medicine ID). Also, the management device 10 executes a generation process using the search result, generates display data Dg, and returns result information Ry including the display data Dg to the terminal device 20 (Sz5). The terminal device 20 displays a marketing screen based on the result information Ry received from the management device 10 (Sz6).

[0085] <Modification Example> Each of the above forms can be variously modified. Specific modification modes are exemplified below. Two or more modes arbitrarily selected from the following examples can be appropriately combined.

[0086] In each of the above forms, when the management device 10 receives the search request Rx, the management device 10 itself generates the display information Dg by a generation process from the search result. However, when the search request Rx is received by the management device 10, result information Ry including each marketing information Dm (search result) including the medicine ID of the medicine specified from the search result Rx may be transformed to the terminal device 20, and the terminal device 20 may execute a generation process. That is, the management device 10 may not execute a generation process. Also, a configuration may be adopted in which a server device storing the database DB and a server device executing a search process and a generation process of the marketing information Dm are provided separately.

[0087] <Summary of the operations and effects of the example embodiments of the present embodiment> <First aspect> The information processing system (1) of this aspect includes a medical device (30) that enables medical staff to conduct online consultations for patients, a management device (10) that can communicate with the medical device, and a terminal device (20) that can communicate with the management device. The medical device includes a storage unit (31) that stores first information (management information Da) including various types of information used for online consultations, a generation unit (32) that excludes specific personal information from the first information to generate second information (accumulation information Db), and a transmission unit (33) that transmits the second information to the management device. The management device includes a reception unit (11) that receives the second information from the medical device, an accumulation unit (12) that accumulates marketing information including the second information, a search unit (13) that searches for marketing information (Dm) corresponding to a search request (Rx) from the terminal device from among a plurality of pieces of marketing information accumulated in the accumulation unit, and a reply unit (14) that returns result information (Ry) based on the searched marketing information. The terminal device includes an output unit (21) that outputs a search request corresponding to a user's operation to the management device, and a display unit that displays a marketing screen corresponding to the result information from the management device. According to this aspect, medical information can be easily utilized as marketing information while protecting personal information.

[0088] <Second aspect> In the information processing system of this aspect, the second information includes drug information (drug ID) that identifies the drugs prescribed to the patient. The management device includes a specifying unit (15) that specifies a drug based on the drug information included in the second information, and a processing unit (16) that executes a delivery process for making the specified drug deliverable. According to this aspect, there is an advantage that each information used for drug delivery can also be effectively used for marketing.

[0089] <Third aspect> The information processing system of this aspect includes a communication device (40) capable of transmitting usage status information (Dc) for identifying the usage status of a drug, and the management device 10 includes an update unit (17) capable of updating marketing information according to the usage status information. According to this aspect, since the marketing information is updated according to whether the drug has actually been used, marketing can be carried out with high precision.

[0090] <Fourth Aspect> The information processing system of this aspect includes a drug container (50) configured to be able to take out the drug from the inside when in an opened state and provided with a communication tag (50c). The communication tag transmits a specific signal (radio wave W) capable of identifying whether the drug container is in an opened state, and the communication device transmits usage status information indicating that the drug has been used according to the specific signal. According to this aspect, since it is automatically notified to the management device that the drug has been used, for example, there is an advantage that the work burden on the user is reduced compared to a configuration in which the user is tasked with the work of notifying that the drug has been used.

[0091] <Fifth Aspect> The information processing system of this aspect includes steps (Sx1 and Sx2 in FIG. 9) for enabling an online medical examination by a medical device, a step (Sx3) for the medical device to store first information including each information used for the online medical examination, a step (Sx4) for the medical device to generate second information by excluding specific personal information from the first information, a step (Sx5) for the medical device to transmit the second information to the management device, a step for the management device to receive the second information from the medical device, a step (Sx6) for the management device to store marketing information including the second information, a step (S) for the terminal device to output a search request according to the user's operation to the management device, a step (Sz3) for the management device to search for marketing information corresponding to the search request from the terminal device from the stored multiple marketing information, a step (Sz5) for the management device to return result information based on the searched marketing information, and a step (Sz6) for the terminal device to display a marketing screen according to the result information from the management device. According to this aspect, the same effects as those of the first aspect described above can be achieved.

Description of Signs

[0092] 10…Management device, 11…Receiving unit, 12…Storage unit, 13…Search unit, 14…Reply unit, 15…Identification unit, 16…Processing unit, 17…Update unit, 20…Terminal device, 21…Output unit, 22…Display unit, 30…Medical device, 31…Memory unit, 32…Generation unit, 33…Transmission unit, 40…Communication device, 50…Drug container.

Claims

1. A medical device that enables medical professionals to provide online medical care to patients; a management device capable of communicating with the medical device; an information processing system including a terminal device capable of communicating with the management device, The medical device includes: a storage unit that stores first information including various information related to the online medical consultation; a generating unit that generates second information by excluding specific personal information from the first information; a transmission unit that transmits the second information to the management device, The management device a receiving unit that receives the second information from the medical device; a storage unit that stores marketing information including the second information; a search unit that searches for the marketing information in response to a search request from the terminal device from among the plurality of pieces of marketing information stored in the storage unit; a reply unit that returns result information based on the searched marketing information, The terminal device an output unit that outputs the search request in response to a user's operation to the management device; a display unit that displays a marketing screen according to the result information from the management device. Information processing system.

2. the second information includes drug information that identifies a drug prescribed to the patient; The management device an identification unit that identifies a drug based on the drug information included in the second information; and a processing unit that executes a delivery process to enable delivery of the identified medicine. The information processing system according to claim 1 .

3. a communication device capable of transmitting use state information that identifies the use state of the drug; The management device includes an update unit that can update the marketing information in accordance with the usage status information.

3. The information processing system according to claim 1.

4. The medicine container is configured so that the medicine can be taken out from inside when it is in an opened state, and is provided with a communication tag; the communication tag transmits a specific signal that can identify whether the medicine container is in the opened state; The communication device transmits the use state information indicating that the drug has been used in response to the specific signal.

4. The information processing system according to claim 1.

5. A step of enabling the medical device to perform online medical consultation; a step of storing first information including each piece of information related to the online medical consultation in the medical consultation device; A step in which the medical device generates second information by excluding specific personal information from the first information; The medical device transmits the second information to a management device; receiving the second information from the medical device by the management device; a step of the management device storing marketing information including the second information; a step of outputting a search request in response to an operation by a user to the management device by a terminal device; a step in which the management device searches for the marketing information corresponding to the search request from the terminal device from among the plurality of pieces of marketing information stored therein; a step of the management device returning result information based on the searched marketing information; a step of displaying a marketing screen corresponding to the result information from the management device by the terminal device; An information processing method comprising:

Images