Shift management system and program

Abstract

To smoothen shift management of staffs by a shift manager.SOLUTION: A shift management system includes: a schedule allocation unit which allocates working schedule of staffs to working time frames of each day; a sales budget acquisition unit for acquiring sales budget being a sales target value for each day; a unit cost acquisition unit which acquires a unit time cost for each staff; a labor cost calculation unit which calculates a labor cost for each day on the basis of the working schedule and the unit time cost; a labor cost ratio calculation unit which calculates a labor cost ratio on the basis of the sales budget and the labor cost; a display operation accepting unit which accepts an operation for allowing a display unit to display at least one of the calculated labor cost and the labor cost ratio; a cost display control unit which allows at least one of the labor cost and the labor cost ratio to be displayed on a position corresponding to the day of a shift schedule table showing the working schedule on the basis of the accepted operation; a fixation operation accepting unit which accepts an operation for fixing the working schedule; and a working schedule table display control unit which allows a fixed working schedule table indicating the fixed working schedule.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to a shift management system and a program.

Background Art

[0002] A computer system has been proposed to assist an administrator (e.g., a shift manager) in managing the working hours of part-time employees (e.g., staff) (i.e., shift management) (see, for example, Patent Document 1).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, in the case of the prior art as described above, there has been a problem that it is not possible to sufficiently smooth the shift management of staff by the shift manager due to complicated displays and operations.

[0005] An object of the present invention is to provide a shift management system and a program that can smooth the shift management of staff by a shift manager.

Means for Solving the Problems

[0006] One aspect of the present invention includes a schedule allocation unit that allocates staff work schedules for each date-based work time frame, a sales budget acquisition unit that acquires a sales budget, which is a sales target value for each date, a unit price acquisition unit that acquires the hourly rate for each staff member, a labor cost calculation unit that calculates the labor cost for each date based on the work schedule and the hourly rate, a labor cost ratio calculation unit that calculates a labor cost ratio based on the sales budget and the labor cost, a display operation reception unit that receives an operation to display at least one of the calculated labor cost and the labor cost ratio on a display unit, a cost display control unit that, based on the received operation, displays at least one of the labor cost and the labor cost ratio at a position corresponding to the date in a shift schedule indicating the work schedule, a confirmation operation reception unit that receives an operation to confirm the work schedule, and a work schedule display control unit that displays a confirmed work schedule indicating the confirmed work schedule, and is a shift management system.

[0007] One aspect of the present invention is a program for causing a computer to allocate a staff work schedule for each date-based work time frame, acquire a sales budget, which is a sales target value for each date, acquire the hourly rate for each staff member, calculate the labor cost for each date based on the work schedule and the hourly rate, calculate a labor cost ratio based on the sales budget and the labor cost, receive an operation to display at least one of the calculated labor cost and the labor cost ratio on a display unit, based on the received operation, display at least one of the labor cost and the labor cost ratio at a position corresponding to the date in a shift schedule indicating the work schedule, receive an operation to confirm the work schedule, and display a confirmed work schedule indicating the confirmed work schedule.

Advantages of the Invention

[0008] According to the present invention, an effect is obtained in that the shift management of staff by a shift manager can be smoothed.

Brief Description of the Drawings

[0009]

Figure 1

Figure 2

Figure 3

Figure 4

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Figure 8

Best Mode for Carrying Out the Invention

[0010] Next, the shift management system 1 of this embodiment will be described with reference to the drawings. The embodiments described below are merely examples, and the embodiments to which the present invention is applied are not limited to the following embodiments. In all the drawings for explaining the embodiments, those having the same function are denoted by the same reference numerals, and repeated explanations are omitted. In addition, “based on XX” as used in this application means “based at least on XX”, and includes cases where it is based on another element in addition to XX. Also, “based on XX” is not limited to the case where XX is directly used, and includes cases where it is based on something obtained by performing arithmetic operations or processing on XX. “XX” is an arbitrary element (for example, arbitrary information).

[0011] (Embodiment) Hereinafter, embodiments of the present invention will be described with reference to the drawings. FIG. 1 is a diagram showing a configuration example of a shift management system 1 according to the present embodiment. The shift management system 1 includes a terminal device 10, a shift management device 20, a sales budget management device 30, a unit price storage unit 40, a planned labor cost ratio storage unit 50, and a standard labor cost ratio storage unit 60.

[0012] The terminal device 10 is a computer device used by staff working at a store or the like. The terminal device 10 is, for example, a device such as a smartphone, a tablet, or a personal computer, and includes a terminal display unit 11 and a terminal operation unit 12. The terminal display unit 11 includes, for example, a liquid crystal display and displays various images. In the following description, the fact that the terminal display unit 11 displays an image is also referred to as presenting the image to the staff. The terminal operation unit 12 includes, for example, a touch panel and detects the operations of the staff.

[0013] The terminal device 10 and the shift management device 20 can communicate with each other via a network NT. The network NT includes the Internet, a WAN (Wide Area Network), a LAN (Local Area Network), a public line, a provider device, a dedicated line, a wireless base station, and the like. Note that one terminal device 10 may be used for each staff member. For example, when there are n (n is a natural number) staff members belonging to a certain store, n terminal devices 10 from terminal device 10-1 to terminal device 10-n may be used. These multiple terminal devices 10 are each connected to the shift management device 20 via the network NT.

[0014] The shift management device 20 is a computer device used by a store manager (for example, a shift manager). The shift management device 20 includes a display unit 21 and an operation unit 22. The display unit 21 includes, for example, a liquid crystal display and displays various images. In the following description, the fact that the display unit 21 displays an image is also referred to as presenting the image to the manager. The operation unit 22 includes, for example, a keyboard, a mouse, a touch panel, etc., and detects the operations of the store manager.

[0015] In this embodiment, the shift management system 1 will be described by taking, as an example, the case of managing the shifts of the staff (also referred to as part-time workers or part-time employees) working in a restaurant, but it is not limited to this. The shift management system 1 of this embodiment is applicable to workplaces where the management of workers' shifts is required regardless of the business type and work form.

[0016] Here, shift management refers to the operation of allocating the work schedules of the staff while satisfying the conditions such as the number of people required for each job type and time period, and the desired work schedules of the staff, for the working hours of each date of the store.

[0017] The sales budget management device 30 is a computer device that manages the sales and profits of the store. The sales budget management device 30 manages the planned sales amount (also referred to as the sales budget), and provides the sales budget information 31 indicating the amount of the sales budget to the shift management device 20. The sales budget management device 30 may store, for example, the planned sales amounts individually set for each period such as each season, each month, each day of the week, and each date.

[0018] The unit price storage unit 40 is a server device that stores the hourly wage rate (for example, hourly pay) of the staff. The unit price storage unit 40 stores the hourly wage rate set at the time of employment or salary increase of the staff, and provides the hourly wage rate information 41 indicating the amount of the hourly wage rate to the shift management device 20.

[0019] The planned labor cost ratio storage unit 50 is a server device that stores the planned value of the labor cost ratio for each date of the store. Here, the planned value of the labor cost ratio is the ratio of the labor cost to the planned sales amount (sales budget). In the following description, the planned value of the labor cost ratio is also referred to as the planned labor cost ratio (or simply the labor cost ratio). The planned labor cost ratio storage unit 50 stores, for example, the planned labor cost ratios for each season, each month, each day of the week, and each date, and provides the planned labor cost ratio information 51 indicating the planned labor cost ratio to the shift management device 20.

[0020] The standard labor cost ratio storage unit 60 is a server device that stores a standard labor cost ratio (i.e., the standard labor cost ratio) determined based on the industry type, store location, store area, number of customers, etc. The standard labor cost ratio storage unit 60 stores the standard labor cost ratio and provides standard labor cost ratio information 61 indicating the standard labor cost ratio to the shift management device 20.

[0021] Next, with reference to FIG. 2, the functional configurations of the terminal device 10 and the shift management device 20 will be described.

[0022] [Functional Configuration of Terminal Device 10] FIG. 2 is a diagram showing an example of the functional configuration of the shift management system 1 of the present embodiment. The terminal device 10 includes an arithmetic unit 100 and a storage unit 150. The arithmetic unit 100 includes, for example, a Central Processing Unit (CPU), operates based on programs and data stored in the storage unit 150, and provides various functions. The storage unit 150 is composed of, for example, a hard disk drive or a semiconductor memory (flash memory, RAM, ROM), and stores various information such as programs and data read by the arithmetic unit 100. Note that the storage unit 150 may be realized by a virtual storage device such as a cloud server outside the terminal device 10.

[0023] The arithmetic unit 100 includes, as its functional units, a work request transmission unit 101 and a work schedule reception unit 102. The work request transmission unit 101 transmits work request information 1011 indicating the work requests of the staff to the shift management device 20. The work schedule reception unit 102 receives work schedule information 2501 indicating the work schedule determined by the shift management device 20 from the shift management device 20.

[0024] The terminal device 10 causes the terminal display unit 11 to display a terminal screen P1. The terminal screen P1 is a screen for generating the above-described work request information 1011 and displaying the work schedule information 2501.

[0025] FIG. 3 is a diagram showing an example of the terminal screen P1 of the present embodiment. The terminal screen P1 includes a shift schedule screen P11, a shift-by-date screen P12, and a shift addition button P13. On the shift schedule screen P11, the work time frames desired by the staff and the work schedule determined by the shift management device 20 are displayed in a calendar format as a list. The shift-by-date screen P12 displays detailed information for each date of the work time frame desired by the staff. The shift addition button P13 is a button image operated by the staff when adding a desired work time frame.

[0026] Returning to FIG. 2, the work request transmission unit 101 receives an input operation of a desired work time frame by the staff and transmits it to the shift management device 20 as work request information 1011. The work request information 1011 includes a staff ID for identifying the staff, a desired work date, a desired work time frame, and a desired job type (hall, kitchen, backyard, cash register, product delivery, etc.). Note that the desired work time frame can be directly specified by a time zone (e.g., from 10:00 to 12:00, etc.), or can be specified by the name of a time frame predetermined for each store (e.g., early shift, middle shift, late shift, etc.).

[0027] The work schedule reception unit 102 receives information on the work schedule determined by the shift management device 20, that is, the work schedule information 2501. The calculation unit 100 displays the desired work time frame input by the staff and the confirmed work schedule received by the work schedule reception unit 102 on the above-described terminal screen P1.

[0028] [Functional Configuration of Shift Management Device 20] The shift management device 20 includes a calculation unit 200 and a storage unit 290. The calculation unit 200 includes, for example, a Central Processing Unit (CPU), operates based on programs and data stored in the storage unit 290, and provides various functions. The storage unit 290 is constituted by, for example, a hard disk drive, a semiconductor memory (flash memory, RAM, ROM), etc., and stores various information such as programs and data read by the calculation unit 200. Note that the storage unit 290 may be realized by a virtual storage device such as a cloud server outside the shift management device 20.

[0029] As its functional units, the calculation unit 200 includes a schedule allocation unit 201, a labor cost calculation unit 211, a labor cost ratio calculation unit 212, a display operation reception unit 231, a confirmation operation reception unit 232, a cost display control unit 241, a work schedule display control unit 242, a work schedule transmission unit 251, a sales budget acquisition unit 261, a unit price acquisition unit 262, a planned labor cost ratio acquisition unit 263, and a standard labor cost ratio acquisition unit 264. Hereinafter, with reference to FIG. 4, the configuration and operation flow of each functional unit of the calculation unit 200 will be described.

[0030] FIG. 4 is a diagram showing an example of the operation flow of the shift management system 1 of the present embodiment. (Step S210) The sales budget acquisition unit 261 of the shift management device 20 acquires a sales budget. The sales budget is the target amount of store sales within a predetermined period such as annually, monthly, or daily. In the present embodiment, these sales budgets are managed by a sales budget management device 30 which is a device different from the shift management device 20. The sales budget management device 30 generates a sales budget for each date by a known method, and outputs the generated sales budget to the shift management device 20 as sales budget information 31. The sales budget acquisition unit 261 acquires the sales budget information 31 from the sales budget management device 30.

[0031] That is, the sales budget acquisition unit 261 acquires the sales budget information 31 (sales budget) from the sales budget management device 30 that calculates the sales budget information 31 (sales budget).

[0032] Note that instead of (or in addition to) obtaining the sales budget from the sales budget management device 30, the shift management device 20 may obtain the sales budget using the sales budget setting screen P2.

[0033] FIG. 5 is a diagram showing an example of the sales budget setting screen P2 of the present embodiment. The sales budget setting screen P2 includes a daily sales budget setting screen P21 and a sales budget confirmation button P22. The sales budget acquisition unit 261 displays the sales budget setting screen P2 on the display unit 21. On the daily sales budget setting screen P21, for example, sales budget input fields for each day up to one week ahead are displayed. The shift manager operates the sales budget setting screen P2 displayed on the display unit 21 to input the amount of the sales budget for each date. If there is no mistake in the input sales budget amount, the shift manager operates the sales budget confirmation button P22. When the sales budget confirmation button P22 is operated, the sales budget acquisition unit 261 determines the amount of the sales budget input on the daily sales budget setting screen P21 as the sales budget information 31. That is, the sales budget acquisition unit 261 acquires the sales budget for each date input on the sales budget setting screen P2.

[0034] (Step S220) Returning to FIG. 4, the planned labor cost ratio acquisition unit 263 acquires the planned labor cost ratio information 51. The planned labor cost ratio information 51 is information indicating the planned labor cost ratio (that is, the planned value or target value of the ratio of labor costs to sales). The planned labor cost ratio is determined for each date or each day of the week based on the business goals of the store and is stored in the planned labor cost ratio storage unit 50 as the planned labor cost ratio information 51.

[0035] That is, the planned labor cost ratio acquisition unit 263 acquires the planned labor cost ratio information 51 indicating the preset planned labor cost ratio.

[0036] (Step S110) As described above, the work schedule sending unit 101 of the terminal device 10 receives an input operation of the desired work time frame by the staff and transmits it to the shift management device 20 as work schedule information 1011. In the following description, the desired work time frame by the staff is also referred to as the desired shift. That is, the work schedule information 1011 is information indicating the desired shift.

[0037] (Step S230) The schedule allocation unit 201 of the shift management device 20 receives the work schedule information 1011 (that is, the desired shift). Note that the schedule allocation unit 201 receives the work schedule information 1011 from the terminal devices 10 (for example, from the terminal device 10-1 to the terminal device 10-n) operated by a plurality of staff. That is, the schedule allocation unit 201 receives the desired shifts of each staff respectively. The schedule allocation unit 201 determines, based on the staff ID included in the received work schedule information 1011, which staff the received work schedule information 1011 is sent from among the plurality of staff.

[0038] (Step S240) The unit price acquisition unit 262 acquires the time unit price information 41 of each staff received in Step S230 from the unit price storage unit 40. As described above, the unit price storage unit 40 is a server device that stores the time unit price (for example, hourly wage) of the staff's salary. The unit price storage unit 40 stores the time unit price set at the time of employment or salary increase of the staff and provides the time unit price information 41 indicating the amount of the time unit price to the shift management device 20.

[0039] That is, the unit price acquisition unit 262 acquires the time unit price information 41 (time unit price) for each staff. According to the shift management system 1 configured in this way, even when the hourly wage varies for each staff, the labor cost ratio can be correctly calculated. Note that the unit price storage unit 40 may store the transportation expenses for the staff's commuting for each staff. In this case, the unit price storage unit 40 provides the time unit price (for example, hourly wage) for each staff and the transportation expenses per commute to the shift management device 20.

[0040] (Step S250) The scheduled assignment unit 201 assigns the work schedule of the staff to the work time frame for each date based on the desired work date, desired work time frame, and desired job type included in the work request information 1011. In the following description, the assignment of the work schedule of the staff to the work time frame for each date is also referred to as a shift schedule (or simply a shift table).

[0041] That is, the scheduled assignment unit 201 assigns the work schedule of the staff to the work time frame for each date. Assigning the work schedule of the staff to the work time frame for each date is also referred to as generating a shift table. That is, the scheduled assignment unit 201 generates a shift table based on the desired shift of the staff.

[0042] The work schedule display control unit 242 causes the display unit 21 to display the shift editing screen P3 based on the shift table generated by the scheduled assignment unit 201.

[0043] The shift table has three types of states: a state in which the desired shift of each staff is displayed (the first state: desired shift display state), a state in which the shift manager edits the shift to meet the store's requirements for the desired shift (the second state: shift editing state), and a state in which the shift manager confirms the shift (the third state: shift confirmation state). Note that, among the shift tables, the first state (desired shift display state) and the second state (shift editing state) are collectively referred to as the "state before confirmation" or the "draft state". Also, the third state (shift confirmation state) is also referred to as the "state after confirmation".

[0044] In step S250, the work schedule display control unit 242 causes the display unit 21 to display the shift editing screen P3 in a state in which the desired shift of each staff is displayed (the first state: desired shift display state).

[0045] FIG. 6 is a diagram showing an example of the shift editing screen P3 of the present embodiment. The shift editing screen P3 includes a display selection button P31, a date-by-date aggregation screen P32, a staff-by-staff shift screen P33, and a shift batch confirmation button P34.

[0046] The staff-by-staff shift screen P33 is a screen that displays the work schedule of each staff for each working time frame by date for each staff. For the staff-by-staff shift screen P33, whether the work schedule of the staff is being edited (that is, before confirmation) or has been confirmed is presented in different manners. As an example, in the figure, there are shown a state before confirmation P331 where the working time frame is not shaded and a state after confirmation P332 where the working time frame is shaded. That is, in this example, the unshaded working time frame indicates that the shift has not been confirmed yet, and the shaded working time frame indicates that the shift has been confirmed.

[0047] By performing a predetermined operation (for example, double-click) on the icon of the working time frame before confirmation P331 displayed on the staff-by-staff shift screen P33, the working time frame can be switched to the state after confirmation P332. In this case, the confirmation operation reception unit 232 receives a predetermined operation on the icon of the state before confirmation P331 as an operation to confirm the work schedule (that is, a shift confirmation operation).

[0048] Also, by operating the shift batch confirmation button P34, all the working time frames before confirmation shown in the shift schedule can be switched to the state after confirmation P332 in a batch (that is, with one operation). In this case, the confirmation operation reception unit 232 receives a predetermined operation on the shift batch confirmation button P34 as an operation to confirm the work schedule (that is, a shift confirmation operation).

[0049] On the staff-by-staff shift screen P33, the estimated labor cost, working hours, fulfillment rate, etc. for each staff for a predetermined period (for example, one week) are displayed. The working hours referred to here are the total value of the working hours for a predetermined period (for example, one week) displayed on the shift screen P33 for each staff member. The estimated labor cost is the value obtained by multiplying the above-mentioned working hours by the hourly rate (that is, the hourly wage) indicated by the hourly rate information 41 of the relevant staff member. Note that the estimated labor cost may include transportation expenses related to the staff's commuting to and from work. The fulfillment rate is the coincidence rate between the shift desired by the staff and the confirmed shift. For example, when all shifts are confirmed as per the shift desired by the staff, the fulfillment rate of the relevant staff is 100%.

[0050] The date-by-date summary screen P32 is a screen that summarizes and displays the working hours of the staff, the number of shift staff, etc. for each date. As an example, the figure shows a case where a working hours summary screen P321 and a shift staff number summary screen P322 are displayed. The working hours summary screen P321 shows the total value of the working hours of the staff for each date and the total value of the working hours of the staff for a predetermined period (for example, one week). The shift staff number summary screen P322 shows the number of staff for each date and the total value (that is, the total number of persons) of the staff for a predetermined period (for example, one week).

[0051] The display selection button P31 is an operation image for the shift manager to select whether to display or not display the components of the date-by-date summary screen P32 and the shift screen P33 for each staff member. The display selection button P31 includes a desired shift button, a fulfillment rate button, a sales budget button, an estimated labor cost button, a working hours button, a shift staff number button, a required number of staff button, a single-shot part-time job button, an icon memo button, etc.

[0052] In the case of the selection button P31, when the button is in a checked state, the information indicated by the button is displayed on the date-wise aggregation screen P32 or the staff-wise shift screen P33. For example, the estimated labor cost button P311 selects whether to display the estimated labor cost screen P325 on the date-wise aggregation screen P32. When the estimated labor cost button P311 is not checked (the state shown in FIG. 6), the estimated labor cost screen P325 is not displayed on the date-wise aggregation screen P32. When the estimated labor cost button P311 is checked, the estimated labor cost screen P325 is displayed on the date-wise aggregation screen P32. An example of the shift editing screen P3 in a state where the estimated labor cost button P311 is checked is shown in FIG. 7.

[0053] FIG. 7 is a diagram showing another example of the shift editing screen P3 of the present embodiment. The shift editing screen P3 in the figure is different from the shift editing screen P3 shown in FIG. 6 in that the sales budget button of the display selection button P31 and the estimated labor cost button P311 are checked.

[0054] In the date-wise aggregation screen P32 in the figure, in addition to the above-described labor hour aggregation screen P321 and the shift number aggregation screen P322, a sales budget screen P323, a labor cost ratio screen P324, and an estimated labor cost screen P325 are included. The sales budget screen P323 shows the sales budget of the store for each date and the sales budget for a predetermined period (for example, one week). The labor cost ratio screen P324 shows the labor cost ratio for each date and the labor cost ratio for a predetermined period (for example, one week). The estimated labor cost screen P325 shows the estimated labor cost for each date and the estimated labor cost for a predetermined period (for example, one week).

[0055] Note that, on the shift editing screen P3, the date-wise display columns of the date-wise aggregation screen P32 (for example, each column from the 19th (Sun) to the 25th (Sat) shown in FIGS. 6 and 7) and the date-wise display columns of the staff-wise shift screen P33 are displayed at corresponding positions in the column direction. In this way, on the shift editing screen P3, since the display columns for each date on the date-by-date summary screen P32 and the display columns for each date on the staff-by-staff shift screen P33 are displayed at corresponding positions in the column direction, the shift manager can easily understand the status of shift editing, which has the effect of making it easy for the shift manager to understand the status of shift editing.

[0056] Here, the labor cost calculation unit 211 of the arithmetic unit 200 calculates the labor cost for each date based on the work schedule and the hourly rate indicated by the hourly rate information 41. Also, the labor cost calculation unit 211 totals the labor cost for each date over a predetermined period (for example, one week). That is, the labor cost calculation unit 211 calculates the labor cost for each date that has been calculated and the labor cost for a predetermined period.

[0057] Also, the labor cost ratio calculation unit 212 of the arithmetic unit 200 calculates the labor cost ratio based on the sales budget indicated by the sales budget information 31 and the labor cost.

[0058] (Step S260) Returning to FIG. 4, the display operation reception unit 231 receives an operation on the above-described display selection button P31. The operations on the display selection button P31 include an operation on the labor cost ratio screen P324 (that is, an operation to display the labor cost ratio screen P324 on the display unit 21) and an operation on the estimated labor cost screen P325 (that is, an operation to display the estimated labor cost screen P325 on the display unit 21).

[0059] That is, the display operation reception unit 231 receives an operation to display at least one of the calculated labor cost and the labor cost ratio on the display unit 21.

[0060] The cost display control unit 241 determines whether to display the labor cost ratio screen P324 or the estimated labor cost screen P325 on the display unit 21. In an example shown in the figure, the cost display control unit 241 determines whether to display the labor cost ratio screen P324. When the cost display control unit 241 determines to display the labor cost ratio screen P324 (step S260; YES), the process proceeds to step S270. When the cost display control unit 241 determines not to display the labor cost ratio screen P324 (step S260; NO), the process proceeds to step S290.

[0061] That is, based on the received operation, the cost display control unit 241 causes at least one of the labor cost and the labor cost ratio to be displayed at the position corresponding to the date on the shift editing screen P3 (shift schedule) indicating the work schedule. In this way, the cost display control unit 241 switches whether to display the labor cost ratio screen P324 and the estimated labor cost screen P325 on the shift editing screen P3 based on the operation of the user (for example, the shift manager) of the shift management device 20. For example, if the labor cost ratio screen P324 and the estimated labor cost screen P325 are always displayed, the shift editing screen P3 may become complicated and may hinder shift editing by the shift manager. On the other hand, according to the shift management device 20 of the present embodiment, since the presence or absence of the display of the labor cost ratio screen P324 and the estimated labor cost screen P325 can be switched according to the need of the shift manager, there is an effect that shift editing by the shift manager can be smoothed.

[0062] (Step S270) The cost display control unit 241 determines whether the labor cost ratio calculated by the labor cost ratio calculation unit 212 in step S250 exceeds the labor cost ratio indicated by the planned labor cost ratio information 51 (that is, the planned labor cost ratio). When the cost display control unit 241 determines that the labor cost ratio calculated by the labor cost ratio calculation unit 212 exceeds the planned labor cost ratio (step S270; YES), the process proceeds to step S280. When the cost display control unit 241 determines that the labor cost ratio calculated by the labor cost ratio calculation unit 212 does not exceed the planned labor cost ratio (step S270; NO), the process proceeds to step S290.

[0063] (Step S280) The cost display control unit 241 displays an image indicating that the labor cost ratio calculated by the labor cost ratio calculation unit 212 exceeds the planned labor cost ratio. In the following description, the image indicating that the labor cost ratio exceeds the planned labor cost ratio is also referred to as an "excess display".

[0064] FIG. 8 is a diagram showing an example of the excess display of the labor cost ratio in the present embodiment. The cost display control unit 241 displays a planned excess display image P35. As an example, the planned excess display image P35 is a cautionary message such as "There is a date when the labor cost rate exceeds the plan". In this figure, the expression of the display selection button P31 is omitted. The planned excess display image P35 may be overlaid and displayed at the display position of the display selection button P31. Since the display position of the display selection button P31 is the position where the button image operated by the shift manager is displayed, it is easy for the shift manager to visually recognize. By displaying the planned excess display image P35 at the display position of the display selection button P31 (for example, by overlay display), the effect of alerting the shift manager can be enhanced.

[0065] In addition, the cost display control unit 241 may display a daily planned excess display image P36 as an excess display of the labor cost ratio. The daily planned excess display image P36 is an icon image (for example, an exclamation mark) or an underline displayed at the position of the date when the labor cost ratio exceeds the planned labor cost ratio among the display positions of the labor cost ratio screen P324.

[0066] That is, the cost display control unit 241 causes the labor cost ratio to be displayed in different modes based on whether the labor cost ratio exceeds the planned labor cost ratio indicated by the planned labor cost ratio information 51. According to the shift management device 20 configured as described above, it is easy to grasp which date among the plurality of dates displayed in the list exceeds, and the effect of alerting the shift manager can be enhanced.

[0067] (Step S290) The work schedule display control unit 242 determines whether to end the editing of the shift schedule. When the shift is confirmed for all work time frames of the shift schedule (or when the shift batch confirmation button P34 is operated), the work schedule display control unit 242 determines that the editing of the shift schedule is completed (step S290; YES), and advances the process to step S300. When the shift is not confirmed for some (or all) of the work time frames of the shift schedule, the work schedule display control unit 242 determines that the editing of the shift schedule is not completed (step S290; NO), and returns the process to step S250. In this case, in step S250, the shift editing screen P3 in the state where the shift manager edits the shift so as to satisfy the store's request for the desired shift (second state: shift editing state) is displayed.

[0068] [Recalculation of labor cost ratio due to change in sales budget] In the shift management system 1, it is also possible to change the sales budget of the store during the editing of the shift. In this case, when the shift schedule is displayed in step S250, the sales budget acquisition unit 261 acquires the sales budget information 31 again.

[0069] Each time the sales budget acquisition unit 261 acquires the sales budget indicated by the updated sales budget information 31, the cost display control unit 241 causes the updated labor cost ratio to be displayed at the position of the corresponding date on the shift editing screen P3 (shift schedule) indicating the work schedule.

[0070] According to the shift management device 20 configured as described above, since the labor cost ratio is recalculated due to the update of the sales budget, the accuracy of the adequacy of the planned labor cost ratio can be further improved.

[0071] [Calculation of labor cost ratio based on standard labor cost ratio] In the shift management system 1, it is also possible to determine whether the labor cost ratio exceeds the standard labor cost ratio based on the standard labor cost ratio information 61 provided by the standard labor cost ratio storage unit 60. As described above, the standard labor cost ratio storage unit 60 stores a standard labor cost ratio (i.e., the standard labor cost ratio) that is determined standardly based on the industry (business), the location of the store, the store area, the number of customers, etc.

[0072] The standard labor cost ratio acquisition unit 264 of the calculation unit 200 acquires the standard labor cost ratio indicated by the standard labor cost ratio information 61 for each industry (or for each category or domain such as the location of the store, the store area, the number of customers, etc.). The cost display control unit 241 causes the labor cost ratio calculated by the labor cost ratio calculation unit 212 and the standard labor cost ratio indicated by the standard labor cost ratio information 61 to be displayed in association with each other. According to the shift management device 20 configured as described above, it is possible to make a determination based on the standard labor cost ratio for each industry or the like without setting the planned labor cost ratio.

[0073] (Step S300) Returning to FIG. 4, when the shift has been determined for all work time frames of the shift schedule (or when the shift batch confirmation button P34 has been operated), the work schedule display control unit 242 causes the determined shift schedule (that is, the shift schedule in the third state (shift confirmed state) in which the shift manager has confirmed the shift) to be displayed on the display unit 21.

[0074] That is, the work schedule display control unit 242 causes a confirmed work schedule indicating the determined work schedule to be displayed.

[0075] When an operation to confirm the work schedule is received by the confirmation operation reception unit 232, the work schedule transmission unit 251 transmits information regarding the work schedule (for example, the work schedule information 2501) to the terminal device 10 used by the staff.

[0076] (Step S120) The work schedule reception unit 102 of the terminal device 10 receives the work schedule information 2501 (that is, the confirmed shift) transmitted from the shift management device 20. The work schedule reception unit 102 notifies the user of the terminal device 10 (that is, the staff) that the confirmed shift has been received and presents the received confirmed shift.

[0077] As described above, before the shift schedule is finalized (that is, in the draft state or during the editing of the shift schedule), the cost display control unit 241 displays the labor cost ratio screen P324 and the estimated labor cost screen P325 on the display unit 21.

[0078] That is, before an operation to finalize the work schedule is received, the cost display control unit 241 displays at least one of the labor cost and the labor cost ratio at the position corresponding to the date on the shift editing screen P3 (shift schedule) indicating the work schedule. According to the shift management device 20 configured as described above, while the shift manager is editing the shift on the shift editing screen P3, the shift manager can edit the shift while checking the changes in the labor cost and the labor cost ratio associated with the change in the staff's working hours.

[0079] As described above, according to the shift management system 1 of the present embodiment, by assisting the generally very complicated shift editing work, the shift management of the staff by the shift manager can be smoothed.

[0080] As described above, the embodiments of the present invention have been described in detail with reference to the drawings. However, the specific configuration is not limited to this embodiment, and design changes and the like within the scope not departing from the gist of the present invention are also included. For example, a computer program for realizing the functions of each of the above-described devices may be recorded on a computer-readable recording medium, and the program recorded on this recording medium may be read into a computer system and executed. Here, the "computer system" may include hardware such as an OS and peripheral devices.

[0081] In addition, the "computer-readable recording medium" refers to a writable non-volatile memory such as a flexible disk, a magneto-optical disk, a ROM, a flash memory, a portable medium such as a DVD (Digital Versatile Disc), and a storage device such as a hard disk built into a computer system. Furthermore, the "computer-readable recording medium" shall include those that hold a program for a certain period of time, such as volatile memories (e.g., DRAM (Dynamic Random Access Memory)) inside a computer system that becomes a server or a client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line.

[0082] Also, the above program may be transmitted from a computer system storing the program in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the "transmission medium" for transmitting the program refers to a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication wire) such as a telephone line. Also, the above program may be for realizing a part of the aforementioned functions. Furthermore, it may be a so-called difference file (difference program) that can realize the aforementioned functions in combination with a program already recorded in the computer system.

Explanation of Reference Signs

[0083] 1... Shift management system, 10... Terminal device, 11... Terminal display unit, 12... Terminal operation unit, 20... Shift management device, 21... Display unit, 22... Operation unit, 30... Sales budget management device, 31... Sales budget information, 40... Unit price memory unit, 41... Hourly unit price information, 50... Planned labor cost ratio memory unit, 51... Planned labor cost ratio information, 60... Standard labor cost ratio memory unit, 61... Standard labor cost ratio information, 100... Calculation unit, 101... Shift request transmission unit, 1011... Shift request information, 102... Scheduled work reception unit, 150... Memory unit, 200... Calculation unit, 201... Scheduled assignment unit, 211... Labor cost calculation unit, 212... Labor cost ratio calculation unit, 231... Display operation reception unit, 232... Confirmation operation reception unit, 241... Cost display control unit, 242... Work schedule display control unit, 251... Scheduled work transmission unit, 2501... Scheduled work information, 261... Sales budget acquisition unit, 262... Unit price acquisition unit, 263... Planned labor cost ratio acquisition unit, 264... Standard labor cost ratio acquisition unit, 290... Memory unit, P1... Terminal screen, P11... Shift schedule screen, P12... Shift-by-date screen, P13... Shift addition button, P2... Sales budget setting screen, P21... Sales budget setting screen by date, P22... Sales budget confirmation button, P3... Shift editing screen, P31... Display selection button, P311... Estimated labor cost button, P32... Aggregation screen by date, P321... Labor hour aggregation screen, P322... Shift personnel aggregation screen, P323... Sales budget screen, P324... Labor cost ratio screen, P325... Estimated labor cost screen, P33... Shift-by-staff screen, P34... Shift batch confirmation button, P35... Over-scheduled display image, P36... Over-scheduled display image by date, NT... Network

Claims

1. A schedule allocation unit that allocates the work schedule of staff for each working time frame by date, A sales budget acquisition unit that acquires a sales budget which is a sales target value for each date, A unit price acquisition unit that acquires the hourly rate for each staff, A labor cost calculation unit that calculates the labor cost for each date based on the work schedule and the hourly rate, A labor cost ratio calculation unit that calculates a labor cost ratio based on the sales budget and the labor cost, A display operation reception unit that receives an operation to display at least one of the calculated labor cost and the labor cost ratio on a display unit, A cost display control unit that, based on the received operation, displays at least one of the labor cost and the labor cost ratio at the position of the corresponding date in the shift schedule table indicating the work schedule, A confirmation operation reception unit that receives an operation to confirm the work schedule, A work schedule display control unit that displays a confirmed work schedule table indicating the confirmed work schedule, A shift management system comprising the above.

2. A work schedule transmission unit that transmits information related to the work schedule to a terminal device used by staff when an operation to confirm the work schedule is received by the confirmation operation reception unit further comprising, Before the operation to confirm the work schedule is received, the cost display control unit displays at least one of the labor cost and the labor cost ratio at the position of the corresponding date in the shift schedule table indicating the work schedule The shift management system according to claim 1.

3. A standard labor cost ratio acquisition unit that acquires the standard labor cost ratio for each industry further comprising, The cost display control unit displays the labor cost ratio and the standard labor cost ratio in association with each other. The shift management system according to claim 1.

4. A planned labor cost ratio acquisition unit that acquires a preset planned labor cost ratio further comprising, Based on whether the labor cost ratio exceeds the planned labor cost ratio, the cost display control unit displays the labor cost ratio in different modes. The shift management system according to claim 1.

5. The sales budget acquisition unit acquires the sales budget from a sales budget management device that calculates the sales budget. The shift management system according to claim 1.

6. Every time the sales budget acquisition unit acquires the updated sales budget, the cost display control unit displays the updated labor cost ratio at the position of the corresponding date in the shift schedule table indicating the work schedule. The shift management system according to claim 1.

7. On a computer, Assigning the work schedule of staff to the working time frame for each date, and Obtaining the sales budget which is the sales target value for each date, and Obtaining the hourly rate for each staff, and Calculating the labor cost for each date based on the work schedule and the hourly rate, and Calculating the labor cost ratio based on the sales budget and the labor cost, and Receiving an operation to display at least one of the calculated labor cost and the labor cost ratio on a display unit, and Based on the received operation, displaying at least one of the labor cost and the labor cost ratio at the position of the corresponding date on the shift schedule indicating the work schedule, and Receiving an operation to confirm the work schedule, and Displaying a confirmed work schedule indicating the confirmed work schedule, and A program for causing the above to be executed.

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