Food / beverage providing system and event processing method

Abstract

To provide a food / beverage providing system and event processing method enabling stores including a conveyance path to hold events such as congratulation.SOLUTION: A food / beverage providing system including a conveyance path passing along customer tables to convey support bodies on which foods / beverages can be placed, includes: a storage unit for storing reservation information from customers; a seat setting unit that allocates a table for a customer to dine when the customer arrives at a restaurant and stores in the storage unit, table information of the table in association with the reservation information; a first support body for an event that can be conveyed on the conveyance path and has an openable / closable lid body; and a first support body setting unit that sets the lid to open when the first support body passes through the table allocated to the customer.SELECTED DRAWING: Figure 18

Description

Technical Field

[0001] The present invention relates to a food and drink providing system having a conveyance path that passes along a customer's table and conveys a support on which food and drink can be placed, and an event processing method using the conveyance path.

Background Art

[0002] In a restaurant generally called a conveyor belt sushi restaurant, a food and drink conveyance device having a conveyance path that circulates along the customer seats is installed (such as Patent Document 1). In such a restaurant, a cook places food and drink such as sushi on a container, for example, a plate, and then transfers the plate with the food and drink onto the conveyance path of the food and drink conveyance device and sequentially conveys it to the customer seats. On the other hand, customers appropriately take out from the conveyance path the plates on which food and drink such as sushi are sequentially sent according to their preferences and eat the food and drink.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Disclosure of the Invention

Problems to be Solved by the Invention

[0004] By the way, in a restaurant, events such as a family birthday celebration are often held, and special products may be provided for the event. However, until now, in a store having a conveyance path such as a conveyor belt sushi store, a celebration event has not been prepared, and such an event has been desired.

[0005] The present invention has been made to solve the above problems, and an object thereof is to provide a food and drink providing system and an event processing method capable of holding an event such as a celebration in a store having a conveyance path.

Means for Solving the Problems

[0006] Item 1. A food and drink providing system having a conveyance path that passes along a table for customers and conveys a support on which food and drink can be placed, a storage unit that stores reservation information from customers; a seat setting unit that, when the customer arrives at the store, assigns a table at which the customer will eat and drink, and stores table information regarding the table in the storage unit in association with the reservation information; a first support for an event that is conveyable along the conveyance path and has an openable and closable lid; a first support setting unit that sets the lid to open when the first support for the event passes by the table assigned to the customer; A food and drink providing system comprising the above.

[0007] Item 2. An image processing unit that receives at least one of an image and a video used for an event from the customer and stores it in a storage unit in association with the customer information; a second support for an event that is conveyable along the conveyance path and supports a display device; a second support setting unit that sets the display device to display at least one of the image and the video when the second support for the event passes by the table assigned to the customer; The food and drink providing system according to Item 1, further comprising the above.

[0008] Item 3. The food and drink providing system according to Item 2, wherein the first support for the event and the second support for the event are configured to be conveyed along the conveyance path in a side-by-side arrangement.

[0009] Item 4. The first support for the event an actuator for opening and closing the lid based on the setting by the first support setting unit; a battery for driving the actuator; The food and drink providing system according to any one of Items 1 to 3, comprising the above.

[0010] Item 5. The food and drink providing system according to any one of Items 1 to 4, wherein the first support for the event contains the products provided to the customer in the event.

[0011] Item 6. The food and drink providing system according to any one of Items 2 to 5, wherein the first support setting unit further sets the lid to open after at least one of the image and the video is displayed by the display device.

[0012] Item 7. A method for processing an event performed in a conveyance path that passes along a customer's table and conveys a support on which food and drink can be placed, comprising: storing reservation information from the customer; when the customer arrives at the store, allocating a table at which the customer will eat or drink, and storing table information regarding the table in the storage unit in association with the reservation information; preparing a first support for the event that is transportable along the transport path and has an openable and closable lid; setting the lid to open when the first support for the event passes the table allocated to the customer; An event processing method comprising the above.

[0013] Item 8. A food and drink providing system having a conveyance path that passes along a customer's table and conveys a support on which food and drink can be placed, comprising: a storage unit that stores reservation information from the customer; an image processing unit that receives at least one of an image and a video for use in an event from the customer and stores it in the storage unit in association with the reservation information; a seat setting unit that allocates a table at which the customer will eat or drink when the customer arrives at the store, and stores table information regarding the table in the storage unit in association with the reservation information; a second support for the event that is transportable along the transport path and supports a display device; A second support body setting unit configured to set the second support body for the event to display at least one of the image and the video on the display device when passing through the table assigned to the customer. A food and drink providing system comprising the same.

Advantages of the Invention

[0014] According to the present invention, in a store having a conveyance path, an event such as a celebration can be held.

Brief Description of the Drawings

[0015]

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Mode for Carrying Out the Invention

[0016] <1. Overview of the food and beverage providing system> As shown in Fig. 1, the food and beverage providing system 10 according to the present embodiment is provided, for example, in a sushi restaurant, and includes a reception terminal 11 for receiving customers, a conveyance path 12 for conveying food and beverage, a customer table 13 including a display and the like, various devices such as a store management device 19, etc., and a management system 2 for managing these devices and also for receiving reservations, allocating seats to customers, performing accounting, etc. The management system 2 mainly includes a reception device 201 for receiving customers and an accounting device 202 for mainly performing accounting processing. Further, the management system 2 can be connected to the customer terminal 20 via a network such as the Internet, and customers can make seat reservations using the customer terminal 20. Note that the customer terminal 20 is composed of a known computer such as a smartphone, a tablet computer, or a personal computer. Hereinafter, each configuration will be described in detail.

[0017] <2. Various devices> Next, various devices provided in the store will be described. Fig. 2 is a partial plan view of the store, and Fig. 3 is a cross-sectional view of the conveyance path arranged in the store.

[0018] <2-1. Reception terminal> As shown in Fig. 2, the reception terminal 11 is arranged near the entrance of the store. This reception terminal 11 is provided with a touch panel display. And, by this reception terminal 11, customers who enter the store without a reservation and customers who enter the store after making a reservation are received. Details of the reception of customers by the reception terminal 11 will be described later.

[0019] <2-2. Table and conveyance path> As shown in Fig. 2, in the store, a conveyance path 12 for conveying a support 1 for accommodating food and beverage is provided between the guest room S1 and the kitchen S2. In the guest room S1, a plurality of guest booths 3 partitioned by partitions are provided, and each guest booth 3 is arranged along the conveyance path 12. Further, a rectangular table 13 is provided in each guest booth 3, and one side of this table 13 is installed so as to be in contact with the conveyance path 12.

[0020] As shown in FIG. 3, on the support 1 conveyed by the conveyance path 12, a plate 4 on which food and drink (such as sushi, soup, confectionery, and beverages) are placed is accommodated. Customers in each guest booth 3 take out the plate 4 on which the food and drink are placed from the support 1 on the conveyance path 12 and eat and drink at the table 13. Further, the support 1 is also used for events for customers. The support 1 will be described later.

[0021] Also, on the table 13 in the guest booth 3, a touch panel display 14 for placing orders, making payments, etc., and a loading device 33 for loading the plate 4 are arranged. Hereinafter, each configuration will be described in detail.

[0022] A flat chain conveyor 121 is arranged on the conveyance path 12, and this flat chain conveyor 121 circulates and moves between the passenger compartment S1 and the kitchen S2 by a motor (not shown). Further, the above-described supports 1 are arranged on the flat chain conveyor 121 at predetermined intervals and move on the conveyance path 12.

[0023] Next, the touch panel display 14 installed on the table 13 will be described. On this touch panel display 14, a screen for receiving an order from a customer is displayed. For example, a menu is displayed, and an order is made by touching the food and drink shown in the menu. Then, as will be described later, the accounting device 202 counts and stores the types and quantities of the ordered food and drink. The order made in this way is transmitted to the kitchen S2 and cooked in the kitchen S2. Thereafter, the food and drink related to the order are placed on the plate 4, accommodated in the support 1, and conveyed. At this time, the support 1 is provided with a display for indicating that it is the ordered food and drink and the customer who placed the order, such as the table number. Alternatively, a dedicated conveyance path for conveying only the ordered food and drink can also be provided.

[0024] Next, the input device 33 will be described. As shown in FIG. 3, the input device 33 includes a guide path 332 that opens on the table 13 and has an input port 331 into which the plate 4 is inserted, and a sensor 333 that is provided inside the guide path 332 and detects the passed plate 4. The guide path 332 extends obliquely downward toward the transport path 12 and is connected to a plate recovery water channel 122 provided inside the transport path 12. The plate recovery water channel 122 extends to the kitchen S2 and is connected to a storage tank (not shown) provided in the kitchen S2. And water is flowing toward the storage tank in this plate recovery water channel 122. When the plate 4 inserted from the input port 331 drops into the plate recovery water channel 122 through the guide path 332, it flows to the storage tank by the water. Then, the plate 4 is recovered in the storage tank, washed, and reused.

[0025] When the plate 4 that has passed through the guide path 332 is detected by the sensor 333, as will be described later, the accounting device 202 stores the number of the plates 4.

[0026] In addition, a display prompting to insert the plate 4 after eating or drinking into the input port 331 can be displayed on the touch panel display 14 or the passenger booth 3.

[0027] <2-3. Support> Next, the support 1 will be described with reference to FIGS. 4 to 7. FIG. 4 is a front view of the support in the closed state, FIG. 5 is a side view of FIG. 4, FIG. 6 is a front view of the support in the open state, and FIG. 7 is a side view of FIG. 6. In FIGS. 4 to 7, for the sake of convenience of explanation, the plate 4 is shown in a semi-transparent state with coloring. As the support, in addition to the normal support 1 that accommodates the plate 4 on which food and drink are placed, a first support 101 and a second support 102 for events are provided. First, the normal support 1 will be described, and then the first support and the second support will be described.

[0028] First, the dish 4 accommodated in the support 1 will be described. For example, as shown in FIG. 4, the dish 4 includes a dish plate 41 that is circular in plan view, and a cylindrical raised platform 42 that protrudes downward from the lower surface of the dish plate 41, and these are integrally formed. And food and drink such as sushi (not shown) are placed on the dish plate 41.

[0029] Next, the support 1 will be described. As shown in FIGS. 4 to 7, this support 1 includes a mounting table 6 having a mounting position for mounting the dish 4, a lid 7 for covering the upper surface of the mounting table 6, and an opening / closing mechanism 80 for closing the lid 7 as the dish 4 is mounted at the mounting position and opening the lid 7 as the dish 4 is removed from the mounting position. In addition, an operating member 9 for detaching the dish 4 from the mounting position is provided on the support 1. Hereinafter, each member will be described in detail. In the following, for the convenience of explanation, the description will be made in accordance with the directions shown in FIGS. 4 to 7, but the present invention is not limited to this direction.

[0030] <2-3-1. Mounting Table> FIG. 8 is a plan view of the mounting table and the operation member, FIG. 9 is a front view of FIG. 8, and FIG. 10 is a side view of FIG. 8. However, in FIG. 8, for the convenience of explanation, the operation member 9 is omitted. As shown in FIGS. 8 and 9, the mounting table 6 includes a cylindrical base cylinder 61 and a mounting portion 62 provided at the upper end thereof, and these are integrally formed. On the upper surface of the mounting portion 62, the dish 4 is placed, and the dish 4 is to be held at a mounting position described later. The mounting portion 62 includes a mounting plate 63 that is circular in plan view, a stopper 64 disposed at the front portion of the upper surface of the mounting plate 63, and a pair of support pieces 67 disposed at the rear end portion of the mounting plate 63 for supporting the lid body 7 so as to be openable and closable. Further, an arcuate first notch portion 631 and a rectangular second notch portion 632 extending leftward from the first notch portion 631 are formed slightly to the right of the center of the front edge of the mounting plate 63, and these communicate with each other. And a pair of mounting pieces 633 to which an operation member 65 described later is attached are provided on the mounting plate 63 so as to sandwich the right end portion of the second notch portion 632 from the front and rear. These pair of mounting pieces 633 are formed to extend upward from the mounting plate 63, and through holes are formed near the upper ends.

[0031] The stopper 64 protrudes from the mounting plate 63 and extends from the first notch portion 631 described above toward the left along the front edge of the mounting plate 63. And on the rear edge of the stopper 64, a first inner peripheral surface 641 extending linearly along the front edge of the second notch portion 632 and an arcuate second inner peripheral surface 642 continuous from the left end of the first inner peripheral surface 641 and extending to the left side of the mounting plate 63 are formed. The first inner peripheral surface 641 is provided on the right side of the mounting plate 63, and the second inner peripheral surface 642 extends to near the center in the front-rear direction of the mounting plate 63 so as to have a central angle of about 90 degrees. And the outer peripheral surface of the raised platform 42 of the dish 4 is in contact with the second inner peripheral surface 642.

[0032] Also, on the upper surface of the mounting plate 63, a rectangular recess 635 in plan view is formed behind the center in the front-rear direction, and an actuator 8 described later is disposed in this recess 635. Further, a plurality of long-hole-shaped through holes 636 extending in the front-rear direction are formed in the bottom surface of the recess 635, and as will be described later, the protrusion 811 of the actuator 8 is inserted into the through hole 636. Then, as will be described later, the raised portion 42 of the dish 4 is sandwiched between the second inner peripheral surface 642 of the stopper 64 and the actuator 8, whereby the dish 4 is held on the mounting table 6. The position where the dish 4 is placed at this time is referred to as the mounting position. FIGS. 4 and 5 show the state where the dish 4 is in the mounting position.

[0033] As shown in FIGS. 9 and 10, the pair of support pieces 67 described above are attached on the mounting plate 63 so as to sandwich the recess 635 and extend upward from the mounting plate 63. And a through hole 671 is formed in the upper end of each support piece 67, and the protrusion 73 of the lid body 7 is rotatably inserted into the through hole 671 so that the lid body 7 opens and closes. That is, this support piece 67 serves as a hinge for the lid body 7 to open and close with respect to the mounting portion 62.

[0034] <2-3-2. Operating member> As shown in FIGS. 8 and 9, the operation member 9 includes a circular operation portion 91 in plan view and a rectangular lever 92 extending leftward from the operation portion 91, and these are integrally formed. The operation portion 91 is disposed within the first notch portion 631 described above, and the lever 92 is disposed within the second notch portion 632. The operation portion 91 is disposed so as to slightly protrude from the first notch portion 631. Protrusions 921 protruding forward and backward are formed near the right end portion of the lever 92, and these protrusions 921 are rotatably attached to the through holes of the respective attachment pieces 633 described above. Thereby, the operation member 9 can swing about the protrusions 921. In the initial state, as shown by the solid line in FIG. 9, the lever 92 is generally accommodated within the second notch portion 632, and the operation portion 91 is disposed slightly above the first notch portion 631. When the operation portion 91 is pushed downward from this initial state, as shown by the dashed line in FIG. 9, the left end portion of the lever 92 swings upward from the second notch portion 632 (above the upper surface of the mounting plate 63).

[0035] Also, the front edge of the lever 92 is formed along the first inner peripheral surface 641 of the stopper 64, but only the front edge of the tip portion 922 of the lever 92 is formed along the second inner peripheral surface 642. However, the length of the tip portion 922 in the left - right direction is short and is located on the right side of the center of the mounting plate 63.

[0036] <2 - 3 - 3. Cover> FIG. 11 is a side view of the cover. As shown in FIG. 11, the cover 7 includes a cover main body 71 formed in a dome shape and a pair of left - and - right arm pieces 72 extending downward from the rear end portion of the cover main body 71, and these are integrally formed. The cover main body 71 and the arm pieces 72 are made of a transparent synthetic resin material, and it is possible to visually recognize the inside from the outside. Protrusions 73 described above are formed near the upper ends of the respective arm pieces 72, and the respective protrusions 73 are rotatably fitted into the through holes 671 of the support pieces 67 of the mounting portion 62. The respective protrusions 73 protrude in the left - right direction, whereby the cover 7 can rotate about a turning axis L (see FIG. 4 etc.) extending in the left - right direction passing through both protrusions 73 and can be opened and closed with respect to the mounting plate 63.

[0037] Further, at the lower end of each arm piece 72, a long hole-shaped notch 75 extending upward is formed. A connecting shaft 85 of an operating body 8 described later is inserted into this notch 75.

[0038] The outer diameter of the lid body 7 is substantially the same as the outer diameter of the mounting plate 63. As shown in FIG. 4, when the lid body 7 is in the closed state, the lower edge of the lid body 7 is disposed above with a gap from the peripheral edge of the mounting plate 63. And the dish 4 is accommodated in this gap. Further, as shown in FIG. 4, an arc-shaped notch 76 is formed at the lower edge of the front portion of the lid body 7, and the dish 4 accommodated through this notch 76 can be grasped. A through hole 77 is formed at the uppermost part of the lid body 7, and a display card 79 indicating the type of food and drink contained in each lid body 7 is attached to this through hole 77. For example, the types of sushi such as tuna and sea bream can be displayed on this display card 79.

[0039] <2-3-4. Opening and closing mechanism> Next, the opening and closing mechanism will be described. As shown in FIGS. 5 and 7, the opening and closing mechanism 80 includes an operating body 8 disposed on the mounting plate 63 and a coil spring 83 for biasing the operating body 8 forward.

[0040] First, the operating body 8 will be described. FIG. 12 is a plan view (a), a side view (b), and a bottom view (c) of the operating body. As shown in FIG. 12, the operating body 8 includes a plate-shaped main body portion 81 disposed in the recess 635 of the mounting plate 63 described above and sliding in the front-rear direction within the recess 635, and a support portion 82 protruding upward from the rear portion of the main body portion 81. The support portion 82 is formed in a rectangular shape in plan view, but an inner peripheral surface 821 that is recessed in an arc shape toward the rear is formed at the front portion, and this inner peripheral surface 821 is in contact with the outer peripheral surface of the raised platform 42 of the dish 4. That is, the inner peripheral surface 821 of this operating body 8 and the second inner peripheral surface 642 of the stopper 64 sandwich the raised platform 42 of the dish 4.

[0041] As shown in FIG. 12(c), a plurality of protrusions 811 extending in the front-rear direction are formed on the lower surface of the main body portion 81. As described above, these protrusions 811 are fitted into through holes 634 formed on the bottom surface of the recess 635 of the mounting plate 63. Thereby, the main body portion 81 is slidable in the front-rear direction while being guided by the protrusions 811 and the through holes 634. Then, as shown in FIG. 5 and the like, between the central protrusion 811a in the left-right direction among the plurality of protrusions 811 and the mounting portion 638 formed on the lower surface of the mounting plate 63 and in front of the protrusion 811a, the above-described coil spring 83 is attached. By this coil spring 83, the actuator 8 is constantly biased forward. However, as shown in FIG. 14 to be described later, the main body portion 81 of the actuator 8 is disposed in the recess 635 of the mounting plate 63. Since the front wall of the recess 635 serves as a stopper, although it is biased forward, it is configured not to move further forward by the front wall.

[0042] Also, as shown in FIG. 12, on both sides of the rear end of the support portion 82, projection pieces 84 extending obliquely upward toward the rear are formed. Near the upper end of each projection piece 84, a connecting shaft 85 extending in the left-right direction is formed. Each connecting shaft 85 is inserted into a notch 75 formed in the arm piece 72 of the lid body 7 and is movable within the notch 75. The connecting shaft 85 is inserted into the notch 75 below the pivot axis L.

[0043] Next, the opening and closing of the lid body by the actuator will be described. FIG. 13 shows the lid body in the closed state, and FIG. 14 shows the lid body in the open state. In FIGS. 13 and 14, mainly the lid body 7 and the actuator 8 are shown, and for convenience of explanation, the support pieces 67 of the mounting table 6 are omitted.

[0044] Since the moving body 8 is constantly biased forward by the coil spring 83, as shown in FIG. 13, when no external force acts, the moving body 8 is in contact with the front wall of the recess 635. As a result, the connecting shaft 85 pushes the lower end of the arm piece 72 forward. That is, since the connecting shaft 85 presses the lower end of the arm piece 72 forward below the pivot axis L, the lid body 7 swings upward around the pivot axis L and is in an open state. Since the moving body 8 is constantly biased forward by the coil spring 83, in the initial state, the lid body 7 is in an open state.

[0045] From this state, when the moving body 8 is moved backward against the coil spring 83, as shown in FIG. 14, the connecting shaft 85 pushes the arm piece 72 backward. As a result, since the lid body 7 is pressed backward below the pivot axis L, it swings downward around the pivot axis L and becomes closed. In this process, the connecting shaft 85 moves upward within the notch 75 of the arm piece 72.

[0046] <2-3-5. Method of Using the Support> Next, the method of using the support 1 will be described. First, after a person preparing food places food and drink such as sushi (not shown) on the dish plate 41 of the dish 4, they hold the peripheral edge of the dish plate 41 by hand and place the dish 4 on the open support 1 placed on the conveyance path 12. That is, the dish 4 is pushed backward with respect to the placement plate 63 from the state shown in FIG. 7. At this time, the raised platform 42 of the dish 4 is brought into contact with the inner peripheral surface 821 of the operating body 8, and the dish 4 is pressed backward together with the operating body 8. Then, if the raised platform 42 of the dish 4 is engaged with the second inner peripheral surface 642 of the stopper 64, the raised platform 42 is held between the operating body 8 and the stopper 64. At this time, the lever 92 of the operating member 9 is pushed below the raised platform 42. In this process, since the operating body 8 moves backward, as shown in FIGS. 4 and 5, the lid body 7 swings downward and becomes a closed state. As a result, since the upper part of the dish 4 is covered by the lid body 7, the sushi is protected by the lid body 7, and it is prevented that dust or the like adheres. However, since the lid body 7 is transparent, the sushi inside can be visually recognized from the outside. Note that since the operating body 8 is biased forward by the coil spring 83, the raised platform 42 of the dish 4 is pushed into the operating body 8. Therefore, the raised platform 42 is firmly held between the operating body 8 and the stopper 64. Along with this, since the lid body 7 is held in a closed state, it will not be accidentally opened.

[0047] The support 1 with the dish 4 arranged in this way is conveyed along the conveyance path 12, and at the table 13, the dish 4 is taken out from the support 1 by the customer. Hereinafter, this operation will be described.

[0048] The customer can take out the dish 4 from the support 1 in two ways. The first method is to press the operation part 91 of the operation member 9. When the customer pushes the operation part 91 downward from the states shown in FIGS. 4 and 5, as shown in FIG. 6, the lever 92 pushes up the raised platform 42 upward in the vicinity of the stopper 64. As a result, when the raised platform 42 is detached from the stopper 64, the raised platform 42 is pushed forward by the operating body 8 biased by the coil spring 83. In this process, since the operating body 8 moves forward, as shown in FIGS. 6 and 7, the lid body 7 swings upward and becomes an open state. In this state, the customer can grasp the dish plate 41 and take out the dish 4 from the support 1.

[0049] In another method, insert a finger through the notch 76 of the lid body 7 from the states shown in FIGS. 4 and 5, grasp the dish plate 41 with the finger and push it upward. As a result, when the raised platform 42 is disengaged from the stopper 64, the raised platform 42 is pushed forward by the actuating body 8. In this process, since the actuating body 8 moves forward, accordingly, the lid body 7 swings upward to an open state. In this state, the customer can take out the dish 4 from the support 1 while grasping the dish plate 41.

[0050] <2-3-6. First and second supports for events> The above-described support 1 is configured such that the customer can open the lid body by his or her own operation, while the first support 101 for events is configured such that the store side performs the opening operation of the lid body.

[0051] FIG. 15 is a front view showing the mounting table of the first support 101. As shown in the figure, the difference between this mounting table 6 and the above-described normal support 1 is that the operation of the operating member 9 is performed by a machine. An actuator 501 is provided at the edge of the mounting plate 63 of the mounting table 6, and the operating portion 91 of the operating member 9 is pressed by this actuator 501. The actuator 501 has a rectangular parallelepiped housing 502 incorporating a motor, a rotating shaft 503 protruding from the front surface of the housing 502, and a disc 504 connected to the rotating shaft 503. The rotating shaft 503 is connected to a position deviated from the center of the disc 504.

[0052] As shown in FIG. 15, when the operating member 9 is in the first state, the outer peripheral surface of the disc 504 is in contact with the operating portion 91, but when the rotating shaft 503 rotates, as shown in FIG. 16, the disc 504 presses the operating portion 91 downward while rotating. As a result, the operating member 9 transitions to the above-described second state, so that as shown in FIG. 17, the lid body 7 opens and the dish 4 is pushed forward.

[0053] As shown in Fig. 18, a control device 87 for driving the actuator is connected to the first support 101. The control device 87 has a rectangular parallelepiped housing and is connected to the first support 101 by a cable 88. The control device 87 is arranged behind the first support 101 and is conveyed side by side on the conveyance path 12.

[0054] The control device 87 incorporates a small computer such as a PLC for driving the motor of the actuator 501, a communication unit for wireless communication with the store management device 19, and a battery for driving the actuator 501. The communication unit communicates with the store management device 19 by a communication method such as wifi. As will be described later, when receiving an event start signal from the store management device 19, the computer drives the motor to open the lid body 7.

[0055] As shown in Fig. 18, a product 99 such as a cake is placed on the dish 4 of the first support 101. Also, the lid body 7 of the first support may be colored so that the product 99 inside cannot be seen until it is opened.

[0056] The second support 102 is arranged behind the control device 87 and is conveyed on the conveyance path 12 together with the first support 101 and the control device 87. The second support 102 has a mounting table 6 similar to that of the first support 101. And a display device 89 for displaying an image is arranged on the mounting table 6. The display device 89 can be composed of a tablet computer, a smartphone, a projector for 3D hologram, etc. As will be described later, the display device 89 is configured to display the processed image transmitted from the store management device 19 at a predetermined time. Also, when the display device 89 is composed of a tablet computer or a smartphone, it can also output sound from the speakers built therein during an event. When using a display device 89 that does not incorporate a speaker such as a projector, a speaker can be provided separately on the second support 102. The sound output from the speaker may use the sound data stored in advance in a tablet computer or the like, or the store management device 19 may transmit the sound data.

[0057] <2-4. Store management device> The store management device 19 manages various devices in the store. The store management device 19 manages various devices in the store, such as, for example, driving control of the conveyance path 12 and control of the first and second supports 101 and 102 for the above-described event.

[0058] FIG. 19 is a block diagram of the store management device. As shown in FIG. 19, the store management device 19 is a computer in which a control unit 191, a storage unit 192, a communication interface 193, etc. are electrically connected.

[0059] The control unit 191 includes a CPU (Central Processing Unit), a RAM (Random Access Memory), a ROM (Read Only Memory), etc., and performs various processes for customer reception. Details will be described later. The storage unit 192 is an auxiliary storage device such as a hard disk drive or a solid state drive, for example, and stores information such as a program 221 executed by the control unit 21, reservation information 222, reception information 223, and seat information 224.

[0060] The communication interface 193 is, for example, a wired LAN (Local Area Network) module, a wireless LAN module, etc., and is an interface for performing wired or wireless communication. That is, the communication interface 193 is an example of a communication unit configured to communicate with other devices. The reception device 201 of the present embodiment is connected to various devices in the store, such as the control device 87 of the first support 101, the display device 89 of the second support 102, and the reception terminal 11, via the communication interface 23 and the Internet. In the present embodiment, the control device 87 of the first support 101 and the display device 89 of the second support 102 are wirelessly connected to the store management device 19 and transmit control signals and data. Also, the reception device 201, which will be described later, is also connected via a network such as the Internet or a dedicated line. Note that communication via a local network in the store other than the Internet is also possible.

[0061] Although not shown, a display device such as a display or a touch panel display, an input device such as a keyboard and a mouse, etc. are connected to the store management device 19.

[0062] Next, the functional configuration (software configuration) of the store management device 19 will be described together with the procedure from reception to guiding to a seat. The control unit 191 of the store management device 19 expands the program 1921 stored in the storage unit 192 into the RAM. Then, the control unit 191 interprets and executes the program 1921 expanded in the RAM by the CPU to control each component. As a result, as shown in FIG. 19, the store management device 19 according to the present embodiment functions as a computer including an in-store reception unit 1911, a vacant seat processing unit 1912, a seat setting unit 1913, a first support setting unit 1914, and a second support setting unit 1915. Hereinafter, these functional configurations will be described.

[0063] First, the store management device 19 receives reservation information 222 regarding a customer's reservation from a reception device 201 described later and stores it in the storage unit 192. Details of the reservation information 222 will be described later.

[0064] [ The in-store reception unit 1911 performs the following processes at the reception terminal 11 to receive the entry of a customer. As shown in FIG. 20, a reception screen is displayed on the touch panel display 111 of the reception terminal 11. This reception screen is configured to receive both customers who enter the store without a reservation and customers who enter the store after making a reservation. For customers who enter the store without a reservation, they are prompted to enter the number of people. Then, when the customer touches the corresponding number of people on this screen, for example, as shown in FIG. 21, the reception is completed and a reception number is displayed. This reception number is stored in the storage unit 192 of the store management device 19 as reception information 1922 in association with the number of customers. Also, this reception terminal 11 can print a piece of paper with this reception number written on it and provide it to the customer.

[0065] On the other hand, the customer who has made a reservation enters the reservation number on the reception screen shown in FIG. 20. The reservation number is a number assigned at the time of reservation as described later. As a result, the screen shown in FIG. 22 is displayed on the touch panel display 111, and the customer will wait until there is guidance. When the reservation number is entered, the store reception unit 1911 adds a flag indicating that the customer has entered the store to the reservation information 222 and stores it in the storage unit 22.

[0066] <> When any of the tables 13 in the store becomes vacant, the vacant seat processing unit 1912 performs the following processing. First, seat information 224 is assigned to each table 13. The seat information 1923 includes the table number, the number of people it can accommodate, the type of table, a flag indicating that it is a vacant seat, etc., and is stored in the storage unit 192. When the customer finishes eating and drinking and leaves the table 13, the store staff cleans the table 13. At this time, a door (not shown) for opening the insertion port 331 wide can be opened, and the inside of the insertion port 331 can be cleaned. At this time, when the door is opened, the vacant seat processing unit 1912 determines that it is in a cleaning state, and when the door is closed after the cleaning is completed, the vacant seat processing unit 1912 adds a flag indicating that the table 13 has become vacant to the seat information and stores it in the storage unit 192. In this way, the storage unit 192 stores information that can be referred to as to which table 13 is vacant. Note that the cleaning completion button is preferably arranged at a position where it cannot be seen by the customer so that the customer does not accidentally press it. For example, it can be provided inside the insertion port 331 of the insertion device 33. Also, the method of setting that the cleaning is completed, that is, that the table 13 has become vacant, is not particularly limited. In addition to opening and closing the door as described above, for example, an input can be made from the touch panel display 14 installed on the table 13, or a switch for separately setting the completion of the vacant seat can also be provided.

[0067] The seat setting unit 1913 performs the following processes to guide customers to vacant seats. That is, the seat setting unit 1913 refers to the seat information 1923 and, if there are vacant seats, associates the reception information 1922 with the seat information 1923 regarding the table 13 that is vacant, in a predetermined order. For example, according to the order in which the reception was conducted, if the number of people that the table 13 that has become vacant can accommodate matches the number of people included in the reception information 1922, the customer having the reception information 1922 is guided to that table 13. The method of guiding the customer to the table 13 is not particularly limited. For example, the reception number that can be guided and the number of the table 13 that can be guided can be notified from the store's speaker. Also, a display (not shown) that displays the reception number and table number that can be guided can be installed, a terminal for indicating that it can be guided can be handed to the customer, or the customer can be guided by the store staff.

[0068] However, the order of guidance is not particularly limited. Even if the order in which the reception information 1922 was set is late, if the number of people that the table 13 that has become vacant can accommodate matches the number of people included in the reception information 1922, the customer to whom the reception information 1922 was set earlier can be preferentially guided. Also, for the customer having the reservation information 222, regardless of the above-mentioned reception order, guidance is performed within the scheduled guidance time displayed as the reservation content. That is, as much as possible, a vacant seat that matches the number of reservation people is secured by the time the scheduled guidance time ends. If an in-store flag is added to the reservation information 222, the reservation information 222 is associated with the seat information 1923 and stored in the storage unit 22, and guidance is performed to the table 13 as described above.

[0069] The first support body setting unit 1914 sets, based on the reservation information 222, the event start signal to be transmitted so that the lid body 7 opens when the first support body 101 passes the table 13 assigned to the customer.

[0070] Based on the reservation information 222, the second support setting unit 1915 sets the display device 89 to display an image or the like when the second support 102 passes through the table 13 assigned to the customer. That is, an image or the like associated with the reservation information 222 is transmitted to the display device 89 at the above timing. Also, as will be described later, voice data can be transmitted so that a voice corresponding to the event reserved by the customer is output from the speaker of the display device 89.

[0071] <3. Management System> Next, the management system 2 will be described. As shown in FIG. 1 described above, the management system 2 includes a reception device 201 and an accounting device 202. First, the reception device 201 will be described.

[0072] <3-1. Reception Device> FIG. 23 is a block diagram of the reception device. As shown in FIG. 23, the reception device 201 is a computer in which a control unit 21, a storage unit 22, a communication interface 23, etc. are electrically connected.

[0073] The control unit 21 includes a CPU (Central Processing Unit), a RAM (Random Access Memory), a ROM (Read Only Memory), etc., and performs various processes for receiving customers. Details will be described later. The storage unit 22 is an auxiliary storage device such as a hard disk drive or a solid state drive, and stores information such as a program 221 and reservation information 222 executed by the control unit 21.

[0074] The communication interface 23 is, for example, a wired LAN (Local Area Network) module, a wireless LAN module, etc., and is an interface for performing wired or wireless communication. That is, the communication interface 23 is an example of a communication unit configured to communicate with other devices. The receiving device 201 of the present embodiment can be connected to the customer terminal 20 via the communication interface 23 and the Internet. In addition, the receiving device 201 is also connected to various devices arranged in each store such as the store management device 19 described above. Note that communication via a local network between stores other than the Internet is also possible.

[0075] Next, the functional configuration (software configuration) of the receiving device 201 will be described together with the procedure from reception to guidance to a seat. The control unit 21 of the receiving device 201 expands the program 221 stored in the storage unit 22 into the RAM. Then, the control unit 21 interprets and executes the program 221 expanded in the RAM by the CPU to control each component. As a result, as shown in FIG. 23, the receiving device 201 according to the present embodiment functions as a computer including a reservation reception unit 211 and an image processing unit 212. Hereinafter, these functional configurations will be described.

[0076] The reservation reception unit 211 performs the following processes to receive a reservation from the customer terminal 20. For example, as shown in FIG. 24, a reservation screen is displayed on the display 2011 of the customer terminal 20, and the customer inputs a store name, the number of reserved people, a reservation date, a reservation time, and an event into this reservation screen. When an event is to be held, as shown in FIG. 25, information regarding the event is input. As shown in FIG. 25, on the input screen for information regarding the event, buttons related to the event content, selection of an image, and selection of a product are displayed.

[0077] When touching the event content button, for example, event contents such as birthdays, wedding anniversaries, school enrollment celebrations, graduation celebrations, and other celebrations are displayed by a pull-down menu, and the event content is selected from among them. In the selection of an image, an image to be used in the event is selected. Here, an image to be displayed on the display device 89 of the second support 102 for the event as described above is selected. For example, when celebrating a family member's birthday as an event, a photo (image) of the family possessed by the customer and stored in the customer terminal 20 can be selected. Thereby, the image data of the selected photo is transmitted to the storage unit 22 of the reception device 201. When the selection of an image is not performed, an image corresponding to the event content is automatically selected in the reception device 201. Note that the customer can also select a video in addition to the image. That is, at least one of an image and a video can be selected. Also, a plurality of images and videos can be selected. Further, although not shown, characters such as messages to be displayed in the event, audio data for music to be used in the event, etc. can also be input. Alternatively, the customer can be configured to select event-related images, videos, characters, audio data, etc. stored in the reception device 201, or the reception device 201 can automatically select these.

[0078] When touching the product selection button, candidates for products housed in the first support 101 are displayed by a pull-down menu, and a product is selected from among them. As candidates for products, in addition to foods such as cakes, various presents can be set. Also, some products can be made paid, and in that case, the price of the product is also displayed.

[0079] When the reservation is completed, as shown in FIG. 26, the reservation details are displayed on the display 2011. The reservation details include the reservation number (reservation identification information). As will be described later, the customer can have the reservation received at the store by entering this reservation number into the reception terminal 11 at the store. Also, when there is a scheduled guidance date and time or when an event is to be held, the details are also displayed. Note that the information for identifying the reservation is not particularly limited, and in addition to the reservation number as described above, various types of information such as a QR code (registered trademark) and a barcode can be used.

[0080] Such a method for generating the reservation screen is not particularly limited. For example, a control language such as HTML (HyperText Markup Language) can be transmitted from the management system 2 or another reservation server (not shown) to the customer terminal 20 and presented to the customer by being interpreted and executed by browser software or other dedicated application programs on the customer terminal 20.

[0081] The reservation reception unit 211 stores the above-described store name, number of reservations, reservation date, reservation time, reservation number, and event details in the storage unit 22 of the reception device 201 as reservation information 222 in an associated manner.

[0082] The image processing unit 212 decorates the image data (or video data) transmitted from the customer. For example, if the event is a birthday celebration, image processing such as adding the text "Happy Birthday", adding a decorative design, or converting to a 3D image is performed on the transmitted image, and the image data after the image processing (hereinafter, processed image data) is stored in association with the reservation information 222. Note that it is also possible to use the transmitted image data or video data as it is without performing image processing. For example, a decorative image such as a frame can be pre-displayed on the display device 89 described later, and the transmitted image or video can be superimposed and displayed on the decorative image. Also, the characters used for decorating the image can be those entered by the customer at the time of reservation as described above.

[0083] The reservation information 222 generated as described above is transmitted to the store management device 19. Also, various types of information other than the reservation information 222 can be mutually referenced and stored between the reception device 201 and the store management device 19.

[0084] <3-2. Accounting Device> Next, the accounting device 202 is composed of a general-purpose personal computer, a dedicated computer, etc. The accounting device performs accounting processing based on the number of dishes inserted into the input port 331 and the products ordered from the touch panel display 14.

[0085] <4. Reception Processing in the Store> Next, the reception processing by the store management device 19 configured as described above will be described. First, the processing when there is no reservation will be described with reference to FIG. 27. As shown in FIG. 27, first, when a customer enters the store and makes an input for reception at the reception terminal 11, the store entry reception unit 1911 generates reception information 1922 and issues a reception number (step S101). Then, the vacant seat processing unit 1912 sets a vacant seat, and when a vacant seat is provided (YES in step S102), the seat setting unit 1913 checks whether the reception information 1922 matches that vacant seat. For example, it checks the compatibility between the reception order, the number of customers, etc. and the vacant seat. And when the reception information 1922 and the vacant seat match (YES in step S103), the reception information 1922 is associated with the seat information 1923 related to the vacant seat, and the setting for starting eating and drinking is made (step S104). Subsequently, the customer is guided to the vacant seat table 13 (step S105).

[0086] Next, the processing when a reservation is made will be described with reference to FIG. 28. As shown in FIG. 28, first, when a customer makes a reservation from the customer terminal 20, the reservation reception unit 211 receives the reservation and generates reservation information 222 (step S201). Also, the customer terminal 20 is notified of reservation identification information such as a reservation number. Next, when the customer enters the store and the reservation number is input to the reception terminal 5 (YES in step S202), the store entry reception unit 1911 adds a store entry flag to the reservation information 222. Then, the seat setting unit 1913 checks whether an empty seat that matches the reservation information 222 is prepared. If an empty seat is prepared (YES in step S203), the reservation information 222 is associated with the seat information 1923 related to the empty seat, and a food and beverage start setting is performed (step S204). Subsequently, the customer is guided to the empty seat table 13 (step S205).

[0087] <5. Event Processing> Next, the event processing will be described with reference to the flowchart of FIG. 29. As described above, the event is performed for the customer who has input the event content in the reservation. The reservation information 222 of the customer who performs the event stores the event content, the image to be used, and the product. Further, seat information 224 is associated with this reservation information 222. Therefore, the above-described event is performed at the table 13 of the customer who has made the reservation. Hereinafter, the method of performing the event will be described.

[0088] The store staff operates the store management device 19 to confirm the customer who has made the event reservation (step S301). If there is an event reservation (YES in step S301), the preparation time of the event is confirmed. The preparation time of the event can be set in various ways. For example, it can be set to be after a predetermined time has elapsed from the time when the customer who has made the event reservation is seated at the table 13 and the customer starts an order on the touch panel display 14. The preparation time of the event can be automatically notified to the store staff by the store management device 19 by means of a display, voice, etc. to that effect.

[0089] When it is time to prepare for the event (YES in step S302), the store management device 19 displays on the touch panel display 14 installed on the target table 13 a message prompting the customer not to leave the table 13, such as "Since the event is about to start, please do not leave table 13" (step S303).

[0090] Next, the store staff places the product 99 selected by the customer on the plate 4 of the first support 101 and places the display device 89 on the second support 102. When the preparation of both supports 101 and 102 is completed, the store staff places these supports 101 and 102 on the transport path 12 and transports them, and inputs to the store management device 19 that the placement of both supports 101 and 102 on the transport path 12 is completed (step S304).

[0091] Subsequently, the first support setting unit 1914 of the store management device 19 refers to the reservation information 222 of the customer, calculates the time when both supports 101 and 102 pass by the customer's table 13 from the speed of the flat chain conveyor 121 on the transport path 12 and the seat information 1923 of the customer's table 13, and when that time arrives, sends an event start signal to the control device 87 connected to the first support 101 (step S305). In addition, the second support setting unit 1915 sends the image data of the processed image to the display device 89. Also, when voice data is set, the voice data is also sent.

[0092] When the event start signal is sent at the time when both supports 101 and 102 pass by the target table 13, the control device 87 drives the actuator 501 to open the lid of the first support 101 and shows the product 99 to the customer seated at the table 13. In addition, the display device 89 displays the processed image and outputs voice according to the content of the event. Note that as the timing for opening the lid 7 and the timing for displaying the processed image, for example, the lid 7 may be opened after the processed image is displayed. Alternatively, the processed image can be displayed after the lid 7 is opened, or these can be performed simultaneously.

[0093] <6. Features> In the food and beverage providing system configured as described above, the following effects can be obtained. (1) For customers who want to hold an event such as a celebration, products can be provided or celebration images can be displayed using the supports 101 and 102 conveyed on the conveyance path 12, so that the customers can be impressed.

[0094] (2) Since the lid 7 of the first support 101 is configured to open automatically, the lid 7 can be opened at the timing when the first support 101 arrives at the table 13 where the customer is seated. Therefore, the lid 7 automatically opens in front of the table 13, and an unexpected product 99 appears when the lid 7 opens. Therefore, in addition to the display of images and the like by the display device 89, an analog effect can be provided to move the customer's heart.

[0095] In this case, for example, after an image or the like is displayed by the display device 89, the lid 7 is configured to open automatically, so that an analog effect is performed after the display of the image or the like, and the analog effect that moves the customer's heart can be further enhanced. Note that the lid 7 may open during the display of the image or the like, or the lid 7 may open after the display of the image or the like ends.

[0096] (3) Since the image transmitted from the customer is displayed on the display device 89 to hold an event, an event corresponding to each customer can be held instead of a general-purpose event.

[0097] <7. Modification Example> As described above, one embodiment of the present invention has been described, but the present invention is not limited to this, and various modifications are possible without departing from the spirit thereof. Note that the following modification examples can be combined as appropriate.

[0098] (1) In the above-described embodiment, a tablet computer or a smartphone is used as the display device 89 to display the image data of the processed image transmitted from the store management device 19 or output the sound related to the sound data. However, various changes are possible regarding the image display method. For example, the control device 87 and the display device 89 are connected by wire or wirelessly, and the image data and sound data are stored in the display device 89 in advance. Then, when the control device 87 receives an event start signal, the control device 87 can also cause the display device 89 to display the processed image or output sound. Further, an event start signal may be transmitted to the control device 87 and the display device 89, and the lid 7 may be opened by the event start signal and the display device 89 may display an image or the like (and output sound). In this case, the first support setting unit 1914 and the second support setting unit 1915 can also be made into one module.

[0099] In the above-described embodiment, the event is started by transmitting an event start signal, but other methods may be used. For example, when the control device 87 incorporates a timer and the first and second supports 101 and 102 are installed on the conveyance path 12, the timer can be set so that the actuator is driven at the timing when they pass the target table.

[0100] In the above-described embodiment, when the event starts, the store staff inputs to the store management device 19 that the arrangement of the first and second supports 101 and 102 on the conveyance path 12 has been completed. However, for example, when any one of the first and second supports 101 and 102 and the control device is detected to be arranged on the conveyance path 12 or to have passed a predetermined position on the conveyance path 12, the first support setting unit 1914 may perform the above-described event start process.

[0101] (2) In the above-described embodiment, both the first and second supports 101 and 102 are conveyed on the conveyance path 12 in the event, but it is also possible to convey only one of them. Further, the order in which the first support 101 and the second support 102 are arranged can be changed as appropriate. Furthermore, the first support 101 and the second support 102 do not have to be conveyed side by side, and can also be conveyed with a predetermined time interval.

[0102] (3) The configuration of the first support 101 described above is an example and is not particularly limited. That is, it suffices if it has a lid 7 that covers the product and is configured such that the lid 7 automatically opens at a predetermined timing. The first support 101 described above houses the dish 4, but the dish 4 may not be arranged and the product may be directly arranged. In addition, the lid 7 of the first support 101 may be configured to open by the operation of the customer in addition to the mode of automatically opening as described above. For example, it may be configured such that the lid 7 opens when a customer holds a hand or when a sensor detects that the customer has touched the hand. Further, the customer may open it manually. However, when the lid 7 is opened by the operation of the customer, it is preferable to display, for example, characters or a figure prompting the opening of the lid on the touch panel display 14, or to attach such a display to the first support 1.

[0103] (4) The configuration of the second support 102 described above is also an example. For example, the configuration of the placement portion 62 may be different from that of the first support 101, and any structure that can support at least the display device 89 is sufficient. Further, when the display device 89 is not provided with a speaker function, a speaker may be provided on the placement portion 62. Further, the placement portion 62 and the display device 89 can be integrated. Furthermore, the control device 87 described above can also be incorporated in the first support 101 and the second support 102.

[0104] (5) The above-described normal support 1 for conveying food and drink is obtained by omitting the actuator 501 from the first support 101, but is not limited thereto, and various modes are possible as long as it can convey food and drink or a dish on which food and drink are placed.

[0105] (6) When holding an event, it is also possible to display information for the event on the touch panel display 14 installed on the table 13. For example, it is possible to display characters such as "Happy Birthday" and designs. Such characters can also use those input when the customer makes a reservation as described above.

[0106] (7) Various image, video, and audio data used for events other than those prepared by the customer can be stored in advance in the storage unit of at least one of the reception device 201 and the store management device 19, and events can be held using the various data stored in the storage unit.

[0107] (8) In the above embodiment, the management system is configured by two computers, the reception device 201 and the accounting device 202, but the number of computers constituting these is not particularly limited.

[0108] Also, in the above embodiment, for convenience of explanation, the reception device 201, the accounting device 202, and the store management device 19 are described separately, but the functional configurations of these devices may be realized by any one or more computers. Also, the locations where these are arranged are not particularly limited, and they may be arranged at at least one location in each store or management facility. Also, although the various processes described above are realized by a computer having a general-purpose CPU, part or all of the processes may be realized by one or more dedicated processors.

[0109] (9) The reservation screen of the customer terminal 20 and the reception screen of the reception terminal 11 shown in the above embodiment are examples, and various changes are possible. For example, the items to be input may also be other than those described above.

[0110] In the above embodiment, the food and beverage providing system of the present invention is applied to a conveyor belt sushi providing system, but it may be applied to the provision of other food and beverages. Also, the configurations of the conveyance path and the guest booths described above are merely examples and can be changed as appropriate. In the above embodiment, an event is held at the table 13 where the seats for customers are arranged on both sides, but the shape of the table, the positions and numbers of the seats for customers are not particularly limited. For example, an event may be held at a table where the seats for customers are arranged in a row with respect to the conveyance path 12.

Explanation of Signs

[0111] 7: Lid 12: Conveyance path 13: Table 89: Display device 99: Commodity 101: First support 102: Second support 212: Image processing unit 222: Reservation information 501: Actuator 1914: First support setting unit 1915: Second support setting unit

Claims

1. A food and drink providing system having a conveyance path that passes along a customer's table and conveys a support on which food and drink can be placed, a storage unit that stores reservation information from customers, an image processing unit that stores at least one of an image and a video used for an event in the storage unit in association with the reservation information, a seat setting unit that, when the customer arrives at the store, assigns a table at which the customer will eat or drink and stores seat information regarding the table in the storage unit in association with the reservation information, a first support for an event that can be conveyed along the conveyance path and has an openable and closable lid, a second support for an event that can be conveyed along the conveyance path and supports a display device, a first support setting unit that sets the lid to open when the first support for the event passes by the table assigned to the customer, a second support setting unit that sets the display device to display at least one of the image and the video when the second support for the event passes by the table assigned to the customer, A food and drink providing system comprising the above.

2. The food and drink providing system according to claim 1, wherein the first support for the event and the second support for the event are configured to convey along the conveyance path in a state of being arranged in a line.

3. The first support for the event includes an actuator for opening and closing the lid based on the setting by the first support setting unit, a battery for driving the actuator, The food and drink providing system according to claim 1 or 2, comprising the above.

4. The food and drink providing system according to claim 1 or 2, wherein the goods provided to the customer in the event are stored in the first support for the event.

5. The food and drink providing system according to claim 1 or 2, wherein the first support setting unit further sets the lid to open after at least one of the image and the video is displayed by the display device.

6. A method for processing an event performed in a conveyance path that passes along a customer's table and conveys a support on which food and drink can be placed, a step of storing reservation information from customers, a step of, when the customer arrives at the store, assigning a table at which the customer will eat or drink and storing seat information regarding the table in the storage unit in association with the reservation information, Storing at least one of the images and videos used for the event in the storage unit in association with the reservation information; Preparing a first event support having a lid that can be transported along the transport path and can be opened and closed; Preparing a second event support that can be transported along the transport path and supports a display device; Setting the lid of the first event support to open when the first event support passes by the table assigned to the customer; Setting the second event support for the event to display at least one of the image and the video on the display device when the second event support passes by the table assigned to the customer; An event processing method comprising the above.

Images