Information processing system, terminal device, control method, and control program

Abstract

To provide an information processing system which can prevent transfer of wrong information during handover and reduce handover time.SOLUTION: An information processing system is provided, comprising a message information reception unit for receiving input of message information regarding a care recipient, a display unit for displaying a list of the received message information, a correction reception unit for receiving corrections to the listed message information, a processing unit for performing natural language analysis processing on the message information corrected by the received corrections, and an output unit for outputting output information obtained by performing the natural language analysis processing.SELECTED DRAWING: Figure 8

Description

[Technical Field]

[0001] The present invention relates to an information processing system, a terminal device, a control method, and a control program. [Background technology]

[0002] Japan has seen a remarkable increase in life expectancy due to improvements in living standards, sanitary conditions, and medical standards that came with the rapid economic growth after the war. This, combined with a declining birth rate, has led to an aging society with a high aging rate. In such an aging society, it is expected that the number of people requiring care, such as nursing care, due to illness, injury, and aging, will increase.

[0003] Care staff who provide care such as nursing and caregiving usually work in shifts. Care staff pass on information about the care recipient that needs to be handed over to the staff member who will be in charge of caring for that care recipient in the next shift.

[0004] In the transfer of information, caregivers can take their own notes about the person receiving care, write down the notes in a handover notebook, and then use the notebook to verbally transfer the information. The care staff member who receives the handover can then check the handover notebook.

[0005] However, as the number of care recipients increases, the time required for handover increases. Furthermore, care staff are overwhelmed with the handover work and have less time to interact with the data inputters, which causes stress.

[0006] The following prior art is disclosed in Patent Document 1 below. Input of diary report information, contact information, condition observation information, nursing care service information, care recipient information, and vital sign information is accepted and stored. Based on the vital sign information, caution information regarding the content of nursing care services to be provided to the care recipient is notified. The stored information, caution information, nursing care daily schedule information, and vital sign daily schedule information that graphs the vital sign values of the care recipient over a specified period are generated as display information. This allows nursing care records to be created efficiently with simple operations. [Prior art documents] [Patent documents]

[0007] [Patent Document 1] Patent Publication No. 2021-189844 Summary of the Invention [Problem to be solved by the invention]

[0008] However, information about a care recipient that requires handover can be input multiple times by care staff at any time. As a result, the input information about the care recipient may change before and after the input time due to changes in the care recipient's condition, etc. This can lead to incorrect information being handed over during the handover. In addition, the content of the input information about the care recipient is not consistent, which is an obstacle to reducing the handover time. The above prior art cannot address these issues.

[0009] The present invention has been made to solve such problems, and aims to provide an information processing system, a terminal device, a control method, and a control program that can prevent erroneous information from being passed on during handover and enable the handover time to be shortened. [Means for solving the problem]

[0010] The above-mentioned problems of the present invention are solved by the following means.

[0011] (1) An information processing system having a contact information receiving unit that receives input of contact information regarding a care recipient, a display unit that displays a list of the received contact information, a correction receiving unit that receives corrections to the displayed list of contact information, a processing unit that performs natural language analysis processing on the contact information corrected by the received corrections, and an output unit that outputs output information obtained by performing the natural language analysis processing.

[0012] (2) The information processing system according to (1) above, wherein the natural language analysis process includes summarization, and the processing unit performs the summarization process on the message information.

[0013] (3) The information processing system according to (1) or (2) above, wherein the display unit displays the time at which input was accepted for each of the message information.

[0014] (4) The information processing system according to (1) or (2) above, wherein the correction accepting unit accepts deletion of the message information.

[0015] (5) The information processing system according to (1) or (2) above, wherein the processing unit has a determination unit that determines whether the message information is missing, and the output unit outputs the determination result by the determination unit.

[0016] (6) The information processing system described in (1) above, wherein the contact information receiving unit receives event information detected by the detection unit based on a photographed image of the care recipient, and the care record of the care recipient, as the contact information.

[0017] (7) A terminal device having a contact information receiving unit that receives input of contact information regarding a care recipient, a display unit that displays the received contact information in a list, a correction receiving unit that receives corrections to the listed contact information, a transmitting unit that transmits the contact information corrected based on the received corrections to a processing device that performs natural language analysis processing on the contact information, and a receiving unit that receives output information obtained by the natural language analysis processing performed by the processing device.

[0018] (8) The terminal device according to (7) above, wherein the natural language analysis process includes summarization, and the processing device performs the summarization process on the message information.

[0019] (9) The terminal device according to (7) or (8) above, wherein the display unit displays the time at which input was accepted for each piece of message information.

[0020] (10) The terminal device according to (7) or (8) above, wherein the correction accepting unit accepts deletion of the message information.

[0021] (11) The terminal device according to (7) or (8) above, comprising a determination unit that determines whether the message information is missing, and an output unit that outputs the output information and the determination result by the determination unit.

[0022] (12) The terminal device described in (7) above, wherein the contact information receiving unit receives event information detected by the detection unit based on a photographed image of the care recipient, and the care record of the care recipient, as the contact information.

[0023] (13) A control method executed by an information processing device, comprising the steps of: (a) accepting input of contact information regarding a care recipient; (b) displaying the accepted contact information in a list; (c) accepting corrections to the listed contact information; (d) performing natural language analysis processing on the contact information corrected by the accepted corrections; and (e) outputting output information obtained by performing the natural language analysis processing.

[0024] (14) The control method according to (13) above, wherein the natural language analysis process includes summarization, and in step (d), the summarization process is performed on the message information.

[0025] (15) The control method according to (13) above, wherein in the step (b), the time when the input was received is displayed for each of the message information.

[0026] (16) The control method according to (13) above, wherein in the step (c), deletion of the message information is accepted.

[0027] (17) The control method according to (13) above, comprising: a step (f) of determining whether the message information is deficient; and a step (g) of outputting the determination result in the step (f).

[0028] (18) In the control method described in (13) above, in step (a), event information detected by a detection unit based on a photographed image of the care recipient and the care record of the care recipient are accepted as the contact information.

[0029] (19) A control program for causing a computer to execute the control method according to any one of (13) to (18) above. [Effects of the Invention]

[0030] The system accepts input of contact information related to the care recipient and displays the information in a list. It also accepts corrections to the displayed contact information and outputs the corrected information using natural language analysis. This prevents incorrect information from being passed on during handover and shortens the time required for handover. [Brief explanation of the drawings]

[0031] [Figure 1] FIG. 1 is a diagram illustrating an overall configuration of an information processing system. [Figure 2] FIG. 2 is a block diagram showing a schematic configuration of a management server. [Figure 3] FIG. 2 is a block diagram showing the functions of a control unit of the management server. [Figure 4] FIG. 2 is a block diagram showing a schematic configuration of a mobile terminal. [Figure 5] FIG. 10 is a diagram showing an information reception screen. [Figure 6] FIG. 10 is a diagram showing a list display screen. [Figure 7] FIG. 10 is a diagram showing a transfer confirmation screen. [Figure 8] 10 is a flowchart showing the operation of the management server. [Figure 9] FIG. 2 is a block diagram showing functions of a control unit of the mobile terminal. [Figure 10] FIG. 2 is a block diagram showing functions of a control unit of the mobile terminal. [Figure 11] 10 is a flowchart showing the operation of the mobile terminal. [Figure 12] FIG. 1 is a diagram illustrating an overall configuration of an information processing system. [Figure 13] FIG. 2 is a block diagram showing the configuration of a detection unit. DETAILED DESCRIPTION OF THE INVENTION

[0032] An information processing system, a terminal device, a control program, and a control method according to an embodiment of the present invention will be described below with reference to the drawings. In the drawings, identical elements are designated by the same reference numerals, and duplicated explanations will be omitted. Also, the dimensional proportions in the drawings are exaggerated for the sake of explanation, and may differ from the actual proportions.

[0033] In this specification, a care recipient 90 (see FIG. 12) who receives care such as nursing care or caregiving broadly includes those who require nursing care or caregiving, such as those who require nursing care, those who need support, and patients.

[0034] (First embodiment) FIG. 1 is a diagram showing the overall configuration of an information processing system 1. As shown in FIG. 1, the information processing system 1 includes a management server 10, a fixed terminal 20, and one or more mobile terminals 30. These are connected to each other so that they can communicate with each other via a network 40, such as a LAN (Local Area Network), a telephone network, or a data communication network, either wired or wirelessly. The network 40 may include a repeater that relays communication signals. In the example shown in FIG. 1, the mobile terminal 30 is connected to the management server 10 and the fixed terminal 20 so that they can communicate with each other via a network 40, such as a wireless LAN (for example, a LAN conforming to the IEEE 802.11 standard) that includes an access point 41.

[0035] The mobile terminal 30 can be carried by each of the care staff 50 who care for the care recipient 90.

[0036] The information processing system 1 may be configured only by the management server 10. The information processing system 1 may be configured only by the management server 10 and the mobile terminal 30.

[0037] The management server 10 and the fixed terminal 20 are preferably installed in buildings such as elderly care facilities, hospitals, etc. The management server 10 can be configured as an on-premise server or a cloud server.

[0038] (Management Server 10) 2 is a block diagram showing a schematic configuration of the management server 10. The management server 10 includes a control unit 11, a communication unit 12, and a storage unit 13. These components are interconnected by a bus. The management server 10 constitutes an information processing device.

[0039] The control unit 11 is configured with a CPU (Central Processing Unit) and memories such as RAM (Random Access Memory) and ROM (Read Only Memory), and controls each part of the management server 10 and performs arithmetic processing according to a program.

[0040] The communication unit 12 is an interface for communicating with other devices including, for example, the fixed terminal 20 and the mobile terminal 30 via the network 40, and may be, for example, a LAN card.

[0041] The storage unit 13 is configured by an HDD, an SSD, etc. The storage unit 13 stores various programs and various data.

[0042] 3 is a block diagram showing the functions of the control unit 11. By executing a program, the control unit 11 functions as a message information receiving unit 111, a display control unit 112, a correction receiving unit 113, a processing unit 114, and an output unit 115. The display control unit 112 constitutes the display unit.

[0043] The message information receiving unit 111 receives message information related to the care recipient 90. Specifically, the message information receiving unit 111 creates an information reception screen 341 (see FIG. 5 ) for receiving message information related to the care recipient 90 and transmits it to the mobile terminal 30. The message information receiving unit 111 can transmit the information reception screen 341 to the mobile terminal 30 in response to a request from the mobile terminal 30. As will be described later, the mobile terminal 30 can display the information reception screen 341 using a browser. The message information receiving unit 111 receives message information input by the care staff 50 in the mobile terminal 30 by receiving it from the mobile terminal 30. The message information receiving unit 111 can register the received message information by storing it in the memory unit 13.

[0044] The message information is information that the care staff 50 considers should be passed on regarding the care recipient 90. Therefore, the message information received by the message information receiving unit 111 may vary depending on the care staff 50. The message information includes, for example, the appearance, condition, behavior, and vital data of the care recipient 90, as well as the care that the care recipient 90 has received.

[0045] In response to a request from the mobile terminal 30, the display control unit 112 creates a list display screen 342 (see FIG. 6) of the message information accepted by the message information accepting unit 111, and transmits it to the mobile terminal 30. As will be described later, the mobile terminal 30 displays the received list display screen 342 on a browser, thereby displaying the message information in a list.

[0046] The correction receiving unit 113 receives corrections to the message information displayed in a list on the mobile terminal 30. Specifically, the correction receiving unit 113 can receive, from the mobile terminal 30, corrections made by the care staff 50 on the list display screen 342 displayed on the mobile terminal 30. In this way, the correction receiving unit 113 can receive corrections to the message information displayed in a list.

[0047] In response to a request from the mobile terminal 30, the processing unit 114 performs natural language analysis on the message information corrected by the correction received by the correction receiving unit 113. Specifically, the processing unit 114 corrects the registered message information using the received correction. The processing unit 114 performs natural language analysis on the corrected message information. Natural language analysis is a technique in which AI analyzes large amounts of text data. The natural language analysis may be performed using generative AI. For example, the natural language analysis may be performed using ChatGPT. The natural language analysis may include summarization. The natural language analysis may be any process for standardizing the message information entered by the care staff 50 into a certain format. For simplicity's sake, the following description will be given taking the case where the natural language analysis is summarization as an example. The processing unit 114 may perform summarization in accordance with a prompt instructing summarization.

[0048] The processing unit 114 may include a determination unit 114a that determines whether there are any missing items in the message information. That is, the processing unit 114 may have a function of determining whether there are any missing items in the message information. The determination of whether there are any missing items in the message information may be performed, for example, as follows: As a pre-setting, essential items that are absolutely necessary for the transfer are registered by being stored in the memory unit 13 in advance. It is determined whether there is any information corresponding to the essential items in the output information (hereinafter simply referred to as "output information") obtained by the summary process. If it is determined that there is no information corresponding to the essential items in the output information, the essential items determined not to be present in the output information are determined to be missing items.

[0049] The output unit 115 outputs output information obtained by summarizing the corrected message information. The output information corresponds to a summary of the corrected message information. Specifically, the output unit 115 creates a handover confirmation screen 343 (see FIG. 7 ) that outputs (displays) the output information obtained by the summarization process by the processing unit 114, and transmits it to the mobile terminal 30. The output unit 115 can transmit the handover confirmation screen 343 to the mobile terminal 30 in response to a request from the mobile terminal 30. As will be described later, the mobile terminal 30 can display the handover confirmation screen 343 using a browser.

[0050] The output unit 115 may output the missing items determined by the determination unit 114a. Specifically, the output unit 115 may output the missing items by highlighting, among the items of the summarized message information, the items corresponding to the missing items on the transfer confirmation screen 343. Examples of highlighting include marking, highlighted text, and underlining.

[0051] (Fixed terminal 20) The fixed terminal 20 is a PC (Personal Computer) and includes a control unit, a storage unit, a display unit, a communication unit, an input unit, etc. The functions of the control unit, storage unit, and communication unit are similar to the functions of the corresponding components of the management server 10, and therefore description thereof will be omitted.

[0052] The input unit accepts input of various instructions and information from the administrator. The control unit performs various registrations in the management server 10 based on the instructions and information accepted by the input unit. The control unit registers the care recipients 90 in the management server 10 in association with the care staff 50 in charge of the care recipients 90. The control unit registers the units to which each care recipient 90 belongs in the management server 10.

[0053] (Mobile terminal 30) 4 is a block diagram showing a schematic configuration of the mobile terminal 30. The mobile terminal 30 includes a control unit 31, a wireless communication unit 32, a storage unit 33, a display unit 34, an input unit 35, and an audio input / output unit 36. These components are interconnected by a bus. The mobile terminal 30 may be configured as a communication terminal device that can be carried by the care staff 50, such as a tablet computer, a smartphone, or a mobile phone.

[0054] The control unit 31 has the same basic components as the control unit 11 of the management server 10, such as a CPU, RAM, and ROM.

[0055] The wireless communication unit 32 has a function of performing wireless communication according to standards such as Wi-Fi and Bluetooth (registered trademark), and performs wireless communication with each device directly or via an access point 41.

[0056] The storage unit 33 stores various data and programs and is configured by, for example, a flash memory.

[0057] The display unit 34 and the input unit 35 are touch panels, and a touch sensor as the input unit 35 is provided on the display surface of the display unit 34 which is made up of a liquid crystal or the like.

[0058] The voice input / output unit 36 is configured with, for example, a speaker and a microphone. The voice input / output unit 36 enables voice communication between the care staff 50 and other mobile terminals 30 via the wireless communication unit 32.

[0059] The control unit 31 receives the information reception screen 341 from the management server 10 via the wireless communication unit 32. The control unit 31 causes the information reception screen 341 to be displayed on the display unit 34 via a browser. The control unit 31 can display the information reception screen 341 when an instruction to display the information reception screen 341 is input by the care staff 50 via the input unit 35.

[0060] The control unit 31 receives, via the input unit 35, message information input by the care staff 50 on the information reception screen 341. The control unit 31 transmits the message information to the management server 10 via the wireless communication unit 32.

[0061] FIG. 5 is a diagram showing the information reception screen 341.

[0062] 5, an information reception screen 341 is displayed by selecting an information input button 345 on the display unit 34. When the information input button 345 on the display unit 34 is selected, the control unit 31 requests the management server 10 to transmit the information reception screen 341. As a result, the control unit 31 receives the information reception screen 341.

[0063] The information reception screen 341 allows the name of the care recipient 90, contact information, and date and time to be entered.

[0064] The name of the care recipient 90 is registered as "user" on the information reception screen 341. In the example of Fig. 5, the name of the care recipient 90 can be selected using a pull-down menu.

[0065] The message information can be entered as text in the "Registration Content" field on the information reception screen 341. The control unit 31 may convert the voice of the care staff 50 input to the microphone of the voice input / output unit 36 into text and enter the resulting text into the "Registration Content". The conversion of voice into text can be performed using known voice recognition technology. This allows the care staff 50 to input the message information by voice.

[0066] The date and time can be entered as text in the "Date" and "Time" fields. The date and time can be entered by the care staff 50. The date and time may also be entered automatically by the control unit 31. In this case, the date and time when the care staff 50 entered an instruction to register the message information can be entered automatically. The instruction to register the message information is given by selecting the "Register" button. The date and time constitute the time when the input of the message information was accepted.

[0067] When the "Register" button is selected, the control unit 31 transmits the entered name of the care recipient 90, the message information, and the date and time to the management server 10.

[0068] The control unit 31 receives the list display screen 342 from the management server 10 via the wireless communication unit 32. The control unit 31 causes the list display screen 342 to be displayed on the display unit 34 via a browser. The control unit 31 can display the list display screen 342 when an instruction to display the list display screen 342 is input by the care staff 50 via the input unit 35.

[0069] FIG. 6 is a diagram showing the list display screen 342.

[0070] 6, an information reception screen is displayed by selecting a list display button 346 on the display unit 34. When the list display button 346 on the display unit 34 is selected, the control unit 31 requests the management server 10 to transmit a list display screen 342. As a result, the control unit 31 receives the list display screen 342.

[0071] The list display screen 342 displays all of the message information registered by the care staff member 50 on the day the care staff member 50 makes the transfer. The list display screen 342 displays each message information in an editable manner. The list display screen 342 may be configured so that all of the message information registered by the care staff member 50 on the day the care staff member 50 makes the transfer can be displayed by scrolling the scroll bar.

[0072] The list display screen 342 may display the date and time (the time when the input of the message information was accepted) for each message information item.

[0073] In the example of FIG. 6, message information input and accepted at 7:32 on May 16th for care recipient 90 "Suzuki Taro" residing in room "Keyaki 101" is displayed. The message information displayed is "Eat in room, no fluid intake, no appetite, family visit scheduled for 3 p.m., expects to receive pajamas from family." Also displayed is message information input and accepted at 5:37 p.m. on May 16th. The message information displayed is "Eat in room, fluid intake, finished eating."

[0074] The care staff member 50 can correct the message information displayed in the list display screen 342. For example, the care staff member 50 can correct a clerical error in the message information on the list display screen 342. Furthermore, when message information for different times is inconsistent, the care staff member 50 can delete part or all of the message information for an earlier time. In the example of FIG. 6 , the message information for the earlier time (7:32 AM) contains a message information indicating "no fluid intake" that contradicts the message information for the later time (5:37 PM) containing a message information indicating "fluid intake." Furthermore, the message information for the earlier time contains a message information indicating "no appetite" that contradicts the message information for the later time containing a message information indicating "eaten all the food." In this case, a correction can be made by deleting the message information for the earlier time by editing the text of the message information displayed on the list display screen 342. Furthermore, when deleting a message, the text of the message information to be deleted can be edited by crossing it out with a touch pen.

[0075] In this way, by displaying a list of message information in an editable manner, even if the registered message information contains typographical errors or contradictions, the message information can be corrected and registered. This prevents unclear output information from being generated by summarizing based on typographical errors or contradictory message information. This prevents transfers based on unclear output information.

[0076] When message information is corrected on the list display screen 342, the control unit 31 transmits the corrected message information to the management server 10. The management server 10 receives the corrected message information, replaces the registered message information with the corrected message information, and registers it. This allows the message information list displayed on the list display screen 342 to be updated.

[0077] The list display screen 342 may display each message information so that it can be added. In the example of FIG. 6, an additional input field for message information is provided. Also, an "Add" button is provided for instructing the additional registration of message information entered in the additional input field. When the "Add" button is selected, the control unit 31 transmits the message information entered in the additional input field to the management server 10 as message information to be added. The management server 10 receives the message information to be added and registers it by adding it to the registered message information. This allows the list of message information displayed on the list display screen 342 to be updated.

[0078] The control unit 31 receives the handover confirmation screen 343 from the management server 10 via the wireless communication unit 32. The control unit 31 causes the handover confirmation screen 343 to be displayed on the display unit 34 via a browser. The control unit 31 may display the handover confirmation screen 343 when an instruction to output output information is input by the care staff 50 via the input unit 35. The control unit 31 may also display the handover confirmation screen 343 when logging in to the management server 10 from the mobile terminal 30 is triggered.

[0079] FIG. 7 is a diagram showing the transfer confirmation screen 343.

[0080] 7, a transfer request confirmation screen 343 is displayed by selecting a transfer request confirmation button 347 on the display unit 34. When the transfer request confirmation button 347 on the display unit 34 is selected, the control unit 31 requests the management server 10 to transmit the transfer request confirmation screen 343. As a result, the control unit 31 receives the transfer request confirmation screen 343.

[0081] The transfer confirmation screen 343 displays output information obtained by performing a summary process on the message information registered on the day the care staff 50 makes the transfer. If the message information is corrected, the output information obtained by performing a summary process on the corrected message information is displayed. The transfer confirmation screen 343 may be configured so that all output information can be displayed by scrolling the scroll bar.

[0082] In the example of FIG. 7, the corrected message information is summarized, and as a result, for example, "feels good appetite" is displayed as a message regarding "how you're feeling."

[0083] 8 is a flowchart showing the operation of the management server 10. This flowchart can be executed by the control unit 11 of the management server 10 in accordance with a program.

[0084] The control unit 11 determines whether or not the input of message information has been accepted (S101). That is, the control unit 11 determines whether or not the message information input at the mobile terminal 30 has been received from the mobile terminal 30. If the control unit 11 determines that the input of message information has not been accepted (S101: NO), it executes step S101 again.

[0085] When the control unit 11 determines that the input of message information has been accepted (S101: YES), it registers the accepted message information (S102).

[0086] The control unit 11 determines whether there is an instruction to display a list of message information (S103). That is, the control unit 11 determines whether an instruction to display a list of message information has been input to the mobile terminal 30 and received from the mobile terminal 30. If the control unit 11 determines that there is no instruction to display a list of message information (S103: NO), the control unit 11 returns to step S101 and continues the process.

[0087] When the control unit 11 determines that there is an instruction to display a list of message information (S103: YES), it displays a list of the registered message information (S104). That is, the control unit 11 creates a list display screen 342, transmits it to the mobile terminal 30, and displays it, thereby displaying a list of message information.

[0088] The control unit 11 determines whether or not a correction to the message information has been accepted (S105). That is, the control unit 11 determines whether or not the content of the correction to the message information that was input to the mobile terminal 30 has been received from the mobile terminal 30. If the control unit 11 determines that a correction to the message information has not been accepted (S105: NO), it executes step S105 again.

[0089] When the control unit 11 determines that the correction of the message information has been received (S105: YES), the control unit 11 corrects the registered message information in accordance with the received correction. The control unit 11 registers the corrected message information by storing it in the memory unit 13.

[0090] The control unit 11 determines whether there is an instruction to output the output information (S107). That is, the control unit 11 determines whether an instruction to output the output information that was input to the mobile terminal 30 has been received from the mobile terminal 30. When the control unit 11 determines that there is no instruction to output the output information (S107: NO), it executes step S107 again.

[0091] When the control unit 11 determines that there is an instruction to output the output information (S107: YES), it executes a summarization process on the registered message information (S108).

[0092] The control unit 11 outputs the output information obtained by the summarization process (S109). That is, the control unit 11 creates a transfer confirmation screen 343, transmits it to the mobile terminal 30, and displays it, thereby outputting the output information.

[0093] (Second embodiment) The second embodiment will be described. The present embodiment differs from the first embodiment in the following points. In the first embodiment, the control unit 11 of the management server 10 functions as a message information receiving unit 111, a display control unit 112, a correction receiving unit 113, a processing unit 114, and an output unit 115. On the other hand, in the present embodiment, the control unit 31 of the mobile terminal 30 functions as a message information receiving unit 311, a display control unit 312, a correction receiving unit 313, a transmission / reception control unit 316, a determination unit 317, and an output unit 315 (see FIG. 9). The management server 10 functions as the processing unit 114 (see FIG. 10). In other respects, the present embodiment is similar to the first embodiment, and therefore, redundant explanations will be omitted or simplified.

[0094] (Mobile terminal 30) 9 is a block diagram showing the functions of the control unit 31. By executing a program, the control unit 31 functions as a message information receiving unit 311, a display control unit 312, a correction receiving unit 313, a transmission / reception control unit 316, a determination unit 317, and an output unit 315. The display control unit 312, together with the display unit 34, constitutes the display unit. The transmission / reception control unit 316, together with the wireless communication unit 32, constitutes the transmitting unit and the receiving unit. The mobile terminal 30 constitutes an information processing device.

[0095] The message information receiving unit 311 receives message information related to the care recipient 90. Specifically, the message information receiving unit 311 creates an information reception screen 341 and displays it on the display unit 34. The message information receiving unit 311 then receives message information input by the care staff 50 on the information reception screen 341. The message information receiving unit 311 can register the received message information by storing it in the memory unit 33.

[0096] In response to a request from the care staff member 50 who is the user of the mobile terminal 30, the display control unit 312 creates a list display screen 342 of the message information received by the message information receiving unit 311, and displays it on the display unit 34. This displays the message information in a list.

[0097] The correction receiving unit 313 receives corrections to the message information displayed in a list on the display unit 34. Specifically, the correction receiving unit 313 can receive corrections made by the care staff member 50 on the displayed list display screen 342.

[0098] The transmission / reception control unit 316 transmits the message information corrected based on the accepted correction to the management server 10. As will be described later, the management server 10 obtains output information by summarizing the message information received from the mobile terminal 30. The management server 10 transmits the output information to the mobile terminal 30. The transmission / reception control unit 316 receives the output information. The management server 10 constitutes a processing device.

[0099] The determination unit 317 determines whether there are any missing items in the message information. The determination of whether there are any missing items in the message information may be performed, for example, as follows: As a pre-setting, essential items that are absolutely necessary for the transfer of information from the output information are registered by being stored in advance in the storage unit 33. It is determined whether the output information contains information that corresponds to the essential items. If it is determined that the output information does not contain information that corresponds to the essential items, the essential items that are determined not to be present in the output information are determined to be missing items.

[0100] The output unit 315 outputs the output information received from the management server 10. Specifically, the output unit 315 creates a transfer confirmation screen 343 for outputting the output information, and outputs (displays) it on the display unit 34. The output unit 315 may output the missing items determined by the determination unit 317. Specifically, the output unit 315 may output the missing items by highlighting the items corresponding to the missing items among the items of the summarized message information on the transfer confirmation screen 343. Highlighting includes, for example, marking, highlighted text, and underlining.

[0101] (Management Server 10) 10 is a block diagram showing the functions of the control unit 11. The control unit 31 functions as a processing unit 114 by executing a program.

[0102] The processing unit 114 receives message information from the mobile terminal 30 via the communication unit 12. The processing unit 114 performs a summarization process on the received message information. The processing unit 114 transmits output information obtained by the summarization process to the mobile terminal 30.

[0103] 11 is a flowchart showing the operation of the mobile terminal 30. This flowchart can be executed by the control unit 31 of the mobile terminal 30 in accordance with a program.

[0104] The control unit 31 determines whether or not the input of message information has been accepted (S201). That is, the control unit 31 determines whether or not the message information has been entered on the information acceptance screen 341. If the control unit 31 determines that the input of message information has not been accepted (S201: NO), it executes step S201 again.

[0105] When the control unit 31 determines that the input of message information has been received (S201: YES), it registers the received message information (S202).

[0106] The control unit 31 determines whether or not there is an instruction to display a list of message information (S203). That is, the control unit 11 determines whether or not an instruction to display a list of message information has been input on the display unit 34. When the control unit 11 determines that there is no instruction to display a list of message information (S203: NO), the control unit 11 returns to step S201 and continues the process.

[0107] When the control unit 31 determines that there is an instruction to display a list of message information (S203: YES), the control unit 31 displays a list of the registered message information (S204). That is, the control unit 31 creates a list display screen 342 and displays it on the display unit 34, thereby displaying a list of message information.

[0108] The control unit 31 determines whether or not a correction to the message information has been accepted (S205). That is, the control unit 31 determines whether or not a correction to the message information has been made on the list display screen 342. If the control unit 11 determines that a correction to the message information has not been accepted (S25: NO), it executes step S205 again.

[0109] If the control unit 31 determines that a correction to the message information has been received (S205: YES), the control unit 31 corrects the registered message information in accordance with the received correction. The control unit 11 registers the corrected message information by storing it in the storage unit 33.

[0110] The control unit 31 determines whether or not there is an instruction to output the output information (S207). That is, the control unit 31 determines whether or not an instruction to output the output information has been given at the input unit 35. If the control unit 31 determines that there is no instruction to output the output information (S207: NO), it executes step S207 again.

[0111] When the control unit 31 determines that there is an instruction to output the output information (S207: YES), it transmits the registered message information to the management server 10 (S208).

[0112] The control unit 31 receives, from the management server 10, output information obtained by the management server 10 performing a summary process on the message information (S209).

[0113] The control unit 31 outputs the received output information (S210).

[0114] (Third embodiment) A third embodiment will be described. The present embodiment differs from the first embodiment in the following respects. In the first embodiment, message information input to the mobile terminal 30 is registered. On the other hand, in this embodiment, detection information detected by the detection unit 70 and care record data stored in the memory unit 13 of the management server 10 are also used as message information. In other respects, this embodiment is similar to the first embodiment, so duplicated explanations will be omitted or simplified.

[0115] 12 is a diagram showing the overall configuration of the information processing system 1. The information processing system 1 includes a management server 10, a fixed terminal 20, one or more mobile terminals 30, and a detection unit 70. Note that the information processing system 1 may further include a fixed terminal 20.

[0116] (Detection unit 70) 13 is a block diagram showing the configuration of the detection unit 70. The detection unit 70 includes a control unit 71, a communication unit 72, a storage unit 73, a camera 74, and a body movement sensor 15. These components are connected to one another by a bus.

[0117] 12, the detection unit 70 is placed on the ceiling of the room, for example. The camera 14 and the body movement sensor 15 may be placed on the upper part of the wall or attached to the bed.

[0118] The control unit 71 includes a CPU, RAM, ROM, etc. The control unit 71 controls each unit of the detection unit 70 and performs calculation processing according to a program. The function of the control unit 71 will be described in detail later.

[0119] The communication unit 72 is an interface circuit (for example, a LAN card, a wireless communication circuit, etc.) for communicating with, for example, the management server 10 via a LAN.

[0120] The storage unit 73 includes an HDD and / or an SSD, etc. The storage unit 73 stores various programs and various data.

[0121] The camera 74 may capture an image of an imaging area including, for example, a bed, and output a captured image (image data). The camera 74 may be configured to include an imaging optical system and a two-dimensional imaging element. The captured image includes a still image and a video. The camera 74 may be, for example, a visible light camera or a near-infrared camera. Hereinafter, the captured image captured by the camera 74 may also be simply referred to as a "captured image."

[0122] The body movement sensor 75 transmits microwaves to a predetermined irradiation area and receives reflected waves, thereby detecting the Doppler shift of the microwaves caused by body movement (e.g., breathing) of the care recipient 90 as body movement. The predetermined irradiation area is an area where microwaves can be irradiated onto the care recipient 90, and may be, for example, an area including part or all of the bed. The body movement sensor 75 detects chest movement (up and down movement of the chest) associated with the breathing of the care recipient 90.

[0123] The control unit 71 recognizes the behavior of the care recipient 90 from the captured image. The behaviors to be recognized include, for example, getting up from bed, getting out of bed, getting out of a seat, falling, dropping, walking, and going out.

[0124] The control unit 71 detects image silhouettes (hereinafter referred to as "human silhouettes") from multiple captured images (e.g., video images). Human silhouettes can be detected, for example, by extracting a range of pixels with relatively large differences using time subtraction, which subtracts images captured at different times. Human silhouettes may also be detected using a background subtraction method, which subtracts a background image from a captured image. Human silhouettes may also be replaced by joint points detected from captured images using a trained neural network model. The behavior of the care recipient 90 can be detected from temporal changes in the posture (e.g., standing, sitting, and lying down) of the care recipient 90 recognized based on the human silhouette. The behavior of the care recipient 90 may also be detected from the relative positional relationship between the human silhouette and objects in the room, such as a bed. For example, "waking up" may be detected as the behavior (state) of a human silhouette crossing a bed area, which is preset as a coordinate area in the captured image. When the control unit 71 detects a predetermined behavior or state (event) that is set in advance, it transmits an event notification including the detected predetermined behavior or state, a unique ID that identifies the detection unit 70, and the time of detection to the management server 10 via the communication unit 72. The event notification is a notification that includes information such as the behavior or state of the care recipient 90 that should be notified to the care staff 50, etc. The predetermined behavior includes, for example, the care recipient 90 getting up, getting out of bed, getting out of a seat, and falling. The predetermined state includes, for example, sleeping, etc.

[0125] The event notification may include the name of the care recipient 90 instead of the unique ID that identifies the detection unit 70. In this case, the control unit 71 may identify the name of the care recipient 90 based on the ID, using a table that is stored in advance in the storage unit 73 and that registers the correspondence between the unique ID that identifies the detection unit 70 and the name of the 90.

[0126] The predetermined behavior of the care recipient 90 may be detected by the management server 10. In this case, the control unit 71 transmits the captured image to the management server 10.

[0127] When sleep is detected by the body movement sensor 15, the control unit 71 sends an event notification to the management server 10 notifying the event information including the detected state of sleep, the name of the care recipient 90, and the time of detection.

[0128] (Management Server 10) The control unit 11 receives, as message information, event information detected by the detection unit 70 based on the captured image of the care recipient 90 and the care record of the care recipient 90. The control unit 11 can register the contents of the event notification as message information by storing them in the memory unit 13. This allows, for example, the care recipient 90's waking up, going to bed, start of sleep, end of sleep, and fall (and the date and time when these were detected) to be used as message information. The control unit 11 can use data from the care record stored in the memory unit 13 of the management server 10 as message information. Although the care record is not created for the purpose of transferring information, vital data such as body temperature and blood pressure can be recorded in the care record. Therefore, the vital data of the care recipient 90 included in the care record can be used as message information.

[0129] The embodiment has the following advantages.

[0130] The system accepts input of contact information related to the care recipient 90 and displays it in a list. It accepts corrections to the displayed list of contact information, and performs natural language analysis processing on the corrected contact information and outputs it. This prevents incorrect information from being passed on during the transfer and shortens the time required for the transfer.

[0131] Furthermore, natural language analysis processing includes summarization processing, which is performed on message information. This makes it possible to more effectively prevent incorrect information from being passed on and shorten the time it takes to transfer information.

[0132] In addition, the time when the input was accepted is displayed for each message in the list display, which makes it easier to correct the message information.

[0133] Furthermore, deletion of message information is accepted as a modification of message information, which allows message information to be modified flexibly and easily.

[0134] In addition, the system determines whether any information about the contact information is missing and outputs the results of the determination, allowing for accurate and quick handover of information.

[0135] Furthermore, the system accepts, as message information, event information detected based on the captured image of the care recipient 90 and the care record of the care recipient 90. This reduces the time required to input message information.

[0136] The configuration of the information processing system 1 described above is a main configuration for explaining the features of the above embodiment, but is not limited to the above configuration and can be modified in various ways within the scope of the claims. Furthermore, configurations that are included in general information processing systems are not excluded.

[0137] For example, the functions of the management server 10 may be provided in the fixed terminal 20 or any of the mobile terminals 30.

[0138] Furthermore, the management server 10, the fixed terminal 20, and the mobile terminal 30 may each be configured by a plurality of devices, or any of a plurality of devices may be configured as a single device.

[0139] In addition, some steps may be omitted from the above-described flowcharts, other steps may be added, some of the steps may be executed simultaneously, or one step may be divided into multiple steps and executed.

[0140] The means and methods for performing various processes in the information processing system 1 described above can be realized by either a dedicated hardware circuit or a programmed computer. The programs may be provided by a computer-readable recording medium such as a USB memory or a DVD (Digital Versatile Disc)-ROM, or may be provided online via a network such as the Internet. In this case, the programs recorded on the computer-readable recording medium are typically transferred to and stored in a storage unit such as a hard disk. The programs may be provided as standalone application software or may be incorporated as a function into the software of a device such as a detection unit. [Explanation of symbols]

[0141] 1 Information processing system, 10 Management Server, 11 control section, 111 Contact Information Reception Department, 112 display control unit, 113 Correction Reception Department, 114 processing unit, 114a Judgment section, 115 output section, 12 Communications Department, 13 storage section, 20 fixed terminals, 30 mobile devices, 31 control section, 311 Contact Information Reception Department, 312 display control unit, 313 Correction Reception Department, 315 output section, 316 Transmission and reception control section, 317 Judgment Department, 32 Radio Communication Department, 33 Memory section, 34 Display section, 35 input section, 36 Audio input / output unit, 40 networks, 41 access points, 50 care staff, 70 detection unit, 90 care recipients, 100 Skill input screen.

Claims

1. a contact information receiving unit that receives input of contact information regarding the care recipient; a display unit that displays a list of the received message information; a correction accepting unit that accepts corrections to the displayed list of message information; a processing unit that performs natural language analysis processing on the message information corrected by the accepted correction; an output unit that outputs output information obtained by the natural language analysis processing; An information processing system having the above.

2. the natural language analysis process includes summarization, The information processing system according to claim 1 , wherein the processing unit performs the summarization process on the message information.

3. The information processing system according to claim 1 , wherein the display unit displays, for each of the pieces of message information, a time when the input was received.

4. The information processing system according to claim 1 , wherein the correction accepting unit accepts deletion of the message information.

5. the processing unit has a determination unit that determines whether the message information is missing, The information processing system according to claim 1 , wherein the output unit outputs a result of the determination made by the determination unit.

6. The information processing system according to claim 1 , wherein the message information receiving unit receives, as the message information, event information detected by a detection unit based on a photographed image of the care recipient, and a care record of the care recipient.

7. a contact information receiving unit that receives input of contact information regarding the care recipient; a display unit that displays a list of the received message information; a correction accepting unit that accepts corrections to the displayed list of message information; a transmitting unit that transmits the message information corrected by the received correction to a processing device that performs natural language analysis processing on the message information; a receiving unit that receives output information obtained by the processing device performing the natural language analysis process; A terminal device having the above configuration.

8. the natural language analysis process includes summarization, The terminal device according to claim 7 , wherein the processing device performs the summarization process on the message information.

9. The terminal device according to claim 7 , wherein the display unit displays, for each piece of message information, a time when the input was accepted.

10. The terminal device according to claim 7 , wherein the correction accepting unit accepts deletion of the message information.

11. a determination unit for determining whether the message information is missing; an output unit that outputs the output information and the determination result by the determination unit; 9. The terminal device according to claim 7, further comprising:

12. The terminal device according to claim 7 , wherein the message information receiving unit receives, as the message information, event information detected by a detection unit based on a captured image of the care recipient, and a care record of the care recipient.

13. A method executed by an information processing device, comprising: (a) accepting input of contact information regarding a care recipient; a step (b) of displaying a list of the received message information; (c) accepting corrections to the displayed list of message information; (d) performing natural language analysis processing on the message information corrected by the accepted correction; a step (e) of outputting output information obtained by the natural language analysis processing; A control method comprising:

14. the natural language analysis process includes summarization, 14. The control method according to claim 13, wherein in said step (d), said summarization process is performed on said message information.

15. 14. The control method according to claim 13, wherein in said step (b), a time when the input was accepted is displayed for each of said message information.

16. 14. The control method according to claim 13, wherein in said step (c), deletion of said message information is accepted.

17. a step (f) of determining whether the contact information is missing; The control method according to claim 13, further comprising the step (g) of outputting a result of the determination made in the step (f).

18. The control method according to claim 13, wherein in step (a), event information detected by a detection unit based on a photographed image of the care recipient and a care record of the care recipient are accepted as the contact information.

19. A control program for causing a computer to execute the control method according to any one of claims 13 to 18.

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