Information processing device, information processing method and program

Abstract

To improve a technique for delivering a package.SOLUTION: An information processing device 20 comprises a control unit 23 that, when delivery of a package to a specified delivery location is not completed by the scheduled delivery time, provides content set for viewing by an orderer to a terminal device 30 held by the orderer during the delay period from the scheduled delivery time to the delivery completion time when the package delivery is completed.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present disclosure relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] Conventionally, technologies related to package delivery have been known. For example, Patent Document 1 discloses a technology for adding service points according to the delay time when a package delivery with a specified pickup time is delayed by a predetermined time or more from the pickup time. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2005-316542 Summary of the Invention [Problem to be solved by the invention]

[0004] However, Patent Document 1 does not disclose any means for reducing the stress of users when package delivery is delayed. Therefore, there is room for improvement in package delivery technology.

[0005] In view of the above circumstances, the purpose of the present disclosure is to improve technologies relating to package delivery. [Means for solving the problem]

[0006] An information processing device according to one embodiment of the present disclosure is an information processing device having a communication unit and a control unit that communicates via the communication unit, and when delivery of a package to a designated delivery point is not completed by the scheduled delivery time, the control unit provides content that is set to be viewable by the orderer to a terminal device carried by the orderer of the package during the delay time from the scheduled delivery time to the delivery completion time when delivery of the package is completed.

[0007] An information processing method according to one embodiment of the present disclosure executes, when delivery of a package to a designated delivery point is not completed by a scheduled delivery time, providing content set to be viewable by the orderer to a terminal device carried by the orderer of the package during the delay time from the scheduled delivery time to a delivery completion time when delivery of the package is completed.

[0008] A program according to one embodiment of the present disclosure causes an information processing device to, if delivery of a package to a designated delivery point is not completed by the scheduled delivery time, provide content set to be viewable by the orderer to a terminal device carried by the orderer of the package during the delay time from the scheduled delivery time to the delivery completion time when delivery of the package is completed. [Effects of the Invention]

[0009] According to one embodiment of the present disclosure, techniques for package delivery are improved. [Brief explanation of the drawings]

[0010] [Figure 1] 1 is a block diagram illustrating a schematic configuration example of a system according to an embodiment of the present disclosure. [Figure 2] 10 is a flowchart illustrating an example of the operation of the information processing device. [Figure 3] FIG. 1 is a schematic diagram illustrating an example of a system for delivering packages. [Figure 4] FIG. 1 is a schematic diagram illustrating the provision of content and the granting of incentives. DETAILED DESCRIPTION OF THE INVENTION

[0011] Hereinafter, embodiments of the present disclosure will be described.

[0012] (Outline of the embodiment) An overview of a system 1 according to an embodiment of the present disclosure will be described with reference to Fig. 1. The system 1 includes a vehicle 10, an information processing device 20, and a terminal device 30. The vehicle 10, the information processing device 20, and the terminal device 30 are communicably connected to a network 2 including, for example, the Internet and a mobile communication network.

[0013] Vehicle 10 is an automobile driven by a package delivery company, but may be any vehicle without being limited to an automobile. The automobile may be a gasoline-powered vehicle, a BEV (Battery Electric Vehicle), an HEV (Hybrid Electric Vehicle), a PHEV (Plug-in Hybrid Electric Vehicle), or an FCEV (Fuel Cell Electric Vehicle), but is not limited to these. The number of vehicles 10 included in system 1 may be determined arbitrarily.

[0014] The information processing device 20 is, for example, a computer such as a server device, etc. The information processing device 20 is connected to the vehicle 10 and the terminal device 30 via the network 2 so as to be able to communicate with each other.

[0015] The terminal device 30 is, for example, a smartphone, a tablet, or a personal computer (PC), but is not limited to these and may be any information processing terminal. The terminal device 30 is a terminal device carried by a person who orders a package, and is connected to the vehicle 10 and the information processing device 20 via the network 2 so as to be able to communicate with them.

[0016] First, an overview of this embodiment will be described, and details will be described later. When delivery of a package to a specified delivery point is not completed by the scheduled delivery time, an information processing device 20 provides content set to be viewable by the orderer to a terminal device 30 carried by the orderer of the package during the delay time from the scheduled delivery time to the delivery completion time when delivery of the package is completed.

[0017] As described above, according to this embodiment, content that is set to be viewable by the orderer is provided to the terminal device 30 during the delay in delivery of the package. Therefore, during the delay in delivery, the orderer can view the content on the terminal device 30. This improves the technology related to package delivery in that it is more likely that stress on the orderer caused by delivery delays will be reduced.

[0018] Next, each component of the system 1 will be described in detail.

[0019] (Vehicle configuration) 1, a navigation device 10A is installed in a vehicle 10. The navigation device 10A includes a communication unit 11, a positioning unit 12, an input unit 13, an output unit 14, a storage unit 15, and a control unit 16.

[0020] The communication unit 11 includes one or more communication interfaces connected to the network 2. The communication interfaces are compatible with mobile communication standards such as, but not limited to, 4G (4th Generation) or 5G (5th Generation). In this embodiment, the navigation device 10A mounted on the vehicle 10 communicates with the information processing device 20 and the terminal device 30 via the communication unit 11 and the network 2.

[0021] The positioning unit 12 includes one or more devices that acquire position information of the vehicle 10. Specifically, the positioning unit 12 includes, for example, a receiver compatible with GPS, but is not limited to this and may include a receiver compatible with any satellite positioning system.

[0022] The input unit 13 is configured to include at least one input interface capable of accepting input from the delivery person driving the vehicle 10. The input interface is, for example, a physical key, a capacitance key, a pointing device, a camera, a touch screen integrated with the display of the output unit 14 described below, or a microphone that picks up the voice of the delivery person. However, the input interface is not limited to these.

[0023] The output unit 14 includes at least one audio output interface capable of outputting audio, and at least one display interface capable of displaying text or video. The audio output interface is, for example, a speaker. The display interface is, for example, a display screen such as an LCD or an organic EL display. However, the audio output interface and the display interface are not limited to these.

[0024] The storage unit 15 includes one or more memories. The memories may be, for example, semiconductor memories, magnetic memories, or optical memories, but are not limited to these. Each memory included in the storage unit 15 may function as, for example, a main storage device, an auxiliary storage device, or a cache memory. The storage unit 15 stores any information used in the operation of the vehicle 10. For example, the storage unit 15 may store system programs, application programs, embedded software, information on package delivery points (addresses, location information, etc.), scheduled package delivery times, map information, and the like. The information stored in the storage unit 15 may be updatable with information obtained from the network 2 via the communication unit 11, for example.

[0025] The control unit 16 includes one or more processors, one or more programmable circuits, one or more dedicated circuits, or a combination thereof. The processor may be, for example, a general-purpose processor such as a CPU (Central Processing Unit) or a GPU (Graphics Processing Unit), or a dedicated processor specialized for a specific process, but is not limited to these. The programmable circuit may be, for example, but is not limited to, an FPGA (Field-Programmable Gate Array). The dedicated circuit may be, for example, but is not limited to, an ASIC (Application Specific Integrated Circuit). The control unit 16 controls the overall operation of the navigation device 10A.

[0026] (Configuration of information processing device) As shown in FIG. 1, the information processing device 20 includes a communication unit 21, a storage unit 22, and a control unit .

[0027] The communication unit 21 includes one or more communication interfaces connected to the network 2. The communication interfaces correspond to, for example, a mobile communication standard, a wired LAN (Local Area Network) standard, or a wireless LAN standard, but are not limited to these and may correspond to any communication standard. In this embodiment, the information processing device 20 communicates with the navigation device 10A and the terminal device 30 mounted on the vehicle 10 via the communication unit 21 and the network 2.

[0028] The storage unit 22 includes one or more memories. Each memory included in the storage unit 22 may function, for example, as a main storage device, an auxiliary storage device, or a cache memory. The storage unit 22 stores any information used in the operation of the information processing device 20. For example, the storage unit 22 may store a system program, an application program, a database, and content to be viewed by the person ordering the package. The information stored in the storage unit 22 may be updatable with information obtained from the network 2 via the communication unit 21, for example.

[0029] The control unit 23 includes one or more processors, one or more programmable circuits, one or more dedicated circuits, or a combination thereof. The control unit 23 controls the operation of the information processing device 20 as a whole.

[0030] (Terminal Device Configuration) As shown in FIG. 1, the terminal device 30 includes a communication unit 31, an input unit 32, an output unit 33, a storage unit , and a control unit .

[0031] The communication unit 31 is configured to include at least one communication module connectable to the network 2. The communication module is, for example, a communication module compatible with a mobile communication standard such as LTE (Long Term Evolution), 4G, or 5G. However, the communication module is not limited to this. The communication module may be compatible with any communication standard. In this embodiment, the terminal device 30 communicates with the navigation device 10A and the information processing device 20 mounted on the vehicle 10 via the communication unit 31 and the network 2.

[0032] The input unit 32 includes at least one input interface that can accept input from a package orderer. The input interface may be, for example, a physical key, a capacitance key, a pointing device, a touch screen integrated with a display, or a microphone. However, the input interface is not limited to these.

[0033] The output unit 33 is capable of outputting data. The output unit 33 includes at least one output interface capable of outputting data. The output interface may be, for example, The output interface may be a display, a speaker, etc. The display may be, for example, an LCD or an organic EL display, etc. However, the output interface is not limited to these.

[0034] The storage unit 34 includes one or more memories. The memories may be, for example, semiconductor memories, magnetic memories, or optical memories, but are not limited to these. Each memory included in the storage unit 34 may function as, for example, a main storage device, an auxiliary storage device, or a cache memory. The storage unit 34 stores any information used in the operation of the terminal device 30. For example, the storage unit 34 may store system programs, application programs, embedded software, and incentives granted by the information processing device 20. The information stored in the storage unit 34 may be updatable with information obtained from the network 2 via the communication unit 31, for example.

[0035] The control unit 35 includes at least one processor, at least one dedicated circuit, or a combination thereof. The control unit 35 controls each unit of the terminal device 30 and executes processes related to the operation of the terminal device 30.

[0036] (Operation flow of information processing device) The operation of the information processing device 20 according to this embodiment will be described with reference to the operation flow of Fig. 2. This operation relates to providing content to an orderer when delivery of a package is delayed.

[0037] S101: The control unit 23 notifies the navigation device 10A of the vehicle 10 and the terminal device 30 carried by the orderer 4 of the scheduled delivery time Te at which the package 3 will be delivered to the designated delivery point Pd.

[0038] S102: The control unit 23 checks whether delivery of the package 3 to the specified delivery point Pd has been completed by the scheduled delivery time Te. If delivery has not been completed, the process proceeds to S103. If delivery has been completed, the information processing ends.

[0039] Fig. 3 is a schematic diagram illustrating an example of a system related to the delivery of a package 3. As shown in Fig. 3, an orderer 4 requests delivery of the package 3 to an information processing device 20 via a terminal device 30 and a network 2, specifying a delivery point Pd. The information processing device 20 notifies the terminal device 30 of a scheduled delivery time Te, and arranges for delivery of the package 3 to a vehicle 10 (delivery company 5) by specifying the delivery point Pd and the scheduled delivery time Te.

[0040] The delivery point Pd may be, for example, but is not limited to, an office or store of the delivery company 5, a convenience store, a local parcel locker, the porch in front of the front door of the home of the orderer 4, or a parcel box in the home of the orderer 4. The delivery company 5 driving the vehicle 10 notifies the information processing device 20 and the terminal device 30 of the orderer 4 via the communication unit 11 and the network 2 whether delivery of the package 3 to the specified delivery point Pd has been completed by the scheduled delivery time Te.

[0041] S103: The control unit 23 provides the terminal device 30 carried by the orderer 4 of the package 3 with the content that is set to be viewable by the orderer 4.

[0042] The content is at least one of moving images, animation, music, and e-books that can be viewed by the orderer 4 on the terminal device 30. The content may be a work provided by a provider that provides a video distribution service, a music distribution service, or an e-book service. The content may also be a game app such as a computer game or a smartphone game that runs on the terminal device 30.

[0043] FIG. 4 is a schematic diagram illustrating the provision of content X and the granting of incentive Y. As shown in FIG. 4, if delivery of the package 3 is not completed by the scheduled delivery time Te, the control unit 23 provides the terminal device 30 possessed by the orderer 4 with content X, which is set to be viewable by the orderer 4 on the terminal device 30. In the example of FIG. 4, the orderer 4 starts viewing content X at 14:00 (viewing start time Ts) and finishes viewing at 15:20 (viewing end time Tf). The viewing time Tv from the viewing start time Ts to the viewing end time Tf is 1 hour and 20 minutes. The delay time Td is the time from the scheduled delivery time Te to the delivery completion time Tc. The scheduled delivery time Te of the package 3 is 13:30, and the delivery completion time Tc is 15:30, so the delay time Td is 2 hours. In this way, the control unit 23 provides the content X, which is set to be viewable by the orderer 4, to the terminal device 30 carried by the orderer 4 of the package 3 during the two-hour delay time Td from the scheduled delivery time Te to the delivery completion time Tc when delivery of the package 3 is completed.

[0044] In addition to providing the content X, the control unit 23 may provide the terminal device 30 of the orderer 4 of the package 3 with a discount service that is limited to the delay time Td on a predetermined website that sells products or services. In such a case, the control unit 23 provides the terminal device 30 with a link such as a URL for transitioning to the predetermined website.

[0045] S104: The control unit 23 checks whether the provided content X is being viewed on the terminal device 30. If the content X is being viewed, the process proceeds to S105, and if it is not being viewed, the process proceeds to S107.

[0046] S105-S106: The control unit 23 predicts the time period during which the highlight portion of the content X being viewed will be distributed, and sets the predicted time period as the time period during which the parcel 3 will not be delivered.

[0047] For example, if content X is a video (referred to as video X1), the highlight portion is the most important or most moving highlight scene in video X1. The control unit 23 predicts, using, for example, AI, a time period during which a highlight scene will be distributed during the distribution of video X1. For example, the control unit 23 predicts that the time period for the highlight scene will be from 50 minutes to 65 minutes after the start of distribution of video X1. In this case, if the viewing start time Ts of video X1 is 14:00 as shown in FIG. 4, the control unit 23 sets the time period from 14:50 to 15:05 as a time period during which package 3 will not be delivered. The control unit 23 notifies the navigation device 10A of the vehicle 10 driven by the delivery company 5 and the terminal device 30 carried by the orderer 4 of the set time period during which package 3 will not be delivered via the network 2.

[0048] When the control unit 23 receives a request to postpone the delivery time from the terminal device 30, it may accept the postponement request and notify the navigation device 10A of the vehicle 10 and the terminal device 30 carried by the orderer 4 of the scheduled delivery time Te that has been re-set in response to the postponement request.

[0049] S107: The control unit 23 checks whether delivery of the package 3 to the specified delivery point Pd has been completed. If delivery has not been completed, the process returns to S103, and if delivery has been completed, the process proceeds to S108.

[0050] The delivery company 5 driving the vehicle 10 notifies the information processing device 20 and the terminal device 30 of the orderer 4 via the communication unit 11 and the network 2 of the delivery completion time Tc when delivery of the package 3 to the specified delivery point Pd is completed.

[0051] S108: The control unit 23 acquires the delivery completion time Tc at which the package 3 is delivered from the vehicle 10, and records the acquired delivery completion time Tc in the storage unit 22.

[0052] S109: The control unit 23 ends the provision of the content X at the delivery completion time Tc when the delivery of the package 3 to the delivery point Pd is completed.

[0053] The provision of the content X to the terminal device 30 may be configured to automatically end at the delivery completion time Tc received from the vehicle 10.

[0054] S110: The control unit 23 provides the terminal device 30 with an incentive in an amount corresponding to the length of the delay time Td from the scheduled delivery time Te to the delivery completion time Tc.

[0055] The incentive may be at least one of, but is not limited to, service points, mileage, video viewing time, coupons, lotteries, and paid game items. Referring again to FIG. 4, in the example shown in FIG. 4, the delay time Td from the scheduled delivery time Te of 1:30 PM to the delivery completion time Tc of 3:30 PM is two hours. The control unit 23 grants the terminal device 30 an amount of service points equivalent to two hours. When a predetermined amount of service points is accumulated in the terminal device 30, the orderer 4 who possesses the terminal device 30 may be able to receive benefits such as a discount on the purchase price of the next product or service, or receiving a product selected from a gift catalog at the time of the next delivery, depending on the point balance.

[0056] As described above, if the delivery of the package 3 to the specified delivery point Pd is not completed by the scheduled delivery time Te, the information processing device 20 of this embodiment provides the content X, which is set to be viewable by the orderer 4 of the package 3, to the terminal device 30 carried by the orderer 4 during the delay time Td from the scheduled delivery time Te to the delivery completion time Tc when delivery of the package 3 is completed.

[0057] According to this configuration, content X that is set to be viewable by the orderer 4 is provided to the terminal device 30 during the delay time Td in delivery of the package 3. Therefore, during the delivery delay time Td, the orderer 4 can view content X on the terminal device 30. This improves the technology related to package delivery in that it is more likely that stress on the orderer 4 due to delivery delays will be reduced.

[0058] Although the present disclosure has been described based on the drawings and examples, it should be noted that those skilled in the art may make various modifications and alterations based on the present disclosure. Therefore, it should be noted that these modifications and alterations are included in the scope of the present disclosure. For example, the functions included in each component or step can be rearranged so as not to be logically inconsistent, and multiple components or steps can be combined or divided into one.

[0059] For example, in the above-described embodiment, the configuration and operation of the information processing device 20 may be distributed among multiple computers that can communicate with each other. Also, for example, an embodiment in which some or all of the components of the information processing device 20 are provided in the vehicle 10 is possible. For example, a navigation device 10A mounted in the vehicle 10 may include some or all of the components of the information processing device 20.

[0060] Also, for example, an embodiment is possible in which a general-purpose computer functions as the information processing device 20 according to the above-described embodiment. Specifically, a program describing the processing content for realizing each function of the information processing device 20 according to the above-described embodiment is stored in the memory of the general-purpose computer, and the program is read and executed by a processor. Therefore, the present disclosure can also be realized as a program executable by a processor, or a non-transitory computer-readable medium storing the program.

[0061] Some embodiments of the present disclosure will be described below as examples, however, it should be noted that the embodiments of the present disclosure are not limited to these examples. [Appendix 1] An information processing device having a communication unit and a control unit that performs communication via the communication unit, The control unit is an information processing device that, if delivery of a package to a specified delivery point is not completed by the scheduled delivery time, provides content set to be viewable by the orderer to a terminal device carried by the orderer of the package during the delay time from the scheduled delivery time to the delivery completion time when delivery of the package is completed. [Appendix 2] 10. The information processing device according to claim 1, The information processing device, wherein the content is at least one of a moving image, an animation, music, and an e-book. [Appendix 3] 3. The information processing device according to claim 1, The control unit further provides the terminal device with a limited discount service during the delay time on a predetermined website that sells products or services. [Appendix 4] An information processing device according to any one of Supplementary Notes 1 to 3, The control unit, when the provided content is being viewed on the terminal device, predicts a time period during which highlights of the content being viewed will be delivered, and sets the predicted time period as a time period during which the package will not be delivered. [Appendix 5] An information processing device according to any one of Supplementary Notes 1 to 4, The control unit provides the terminal device with an incentive in an amount corresponding to the length of the delay time. [Appendix 6] 6. The information processing device according to claim 5, The information processing device, wherein the incentive is at least one of service points, mileage, video viewing time, coupons, lotteries, and game billing items. [Appendix 7] 7. The information processing device according to any one of Supplementary Notes 1 to 6, When a request to postpone the delivery time is received from the terminal device, the control unit notifies the terminal device of the scheduled delivery time set in response to the postponement request. [Appendix 8] By the information processing device, This information processing method provides a terminal device carried by an orderer of a package with content set to be viewable by the orderer during a delay time from the scheduled delivery time to the delivery completion time when delivery of the package to a designated delivery point is not completed by the scheduled delivery time. [Appendix 9] 9. The information processing method according to claim 8, An information processing method, wherein the content is at least one of a moving image, an animation, music, and an e-book. [Appendix 10] 10. The information processing method according to claim 8 or 9, The information processing method further comprises providing the terminal device with a limited discount service during the delay time at a predetermined website that sells products or services. [Appendix 11] 11. The information processing method according to any one of Supplementary Notes 8 to 10, When the provided content is being viewed on the terminal device, predicting a time period in which a highlight portion of the content being viewed will be distributed; Setting the predicted time period as a time period during which the parcel will not be delivered; The information processing method further comprises: [Appendix 12] 12. The information processing method according to any one of Supplementary Notes 8 to 11, The information processing method further comprises providing the terminal device with an incentive in an amount corresponding to the length of the delay time. [Appendix 13] 13. The information processing method according to claim 12, further comprising: The information processing method, wherein the incentive is at least one of service points, mileage, video viewing time, coupons, lotteries, and game billing items. [Appendix 14] 14. The information processing method according to any one of Supplementary Notes 8 to 13, When a request to postpone the delivery time is received from the terminal device, the information processing method further executes notifying the terminal device of the scheduled delivery time set in response to the postponement request. [Appendix 15] In the information processing device, When delivery of a package to a designated delivery point is not completed by the scheduled delivery time, the program executes providing a terminal device carried by an orderer of the package with contents set to be viewable by the orderer during the delay time from the scheduled delivery time to the delivery completion time when the delivery of the package is completed. [Appendix 16] 16. The program of claim 15, The content is a program that is at least one of a moving image, an animation, music, and an e-book. [Appendix 17] 17. The program according to claim 15 or 16, The program further causes the terminal device to provide a limited discount service during the delay time on a predetermined website that sells products or services. [Appendix 18] 18. The program according to any one of appendices 15 to 17, When the provided content is being viewed on the terminal device, predicting a time period in which a highlight portion of the content being viewed will be distributed; Setting the predicted time period as a time period during which the parcel will not be delivered; A program that further executes the above. [Appendix 19] 19. The program according to any one of appendices 15 to 18, The program further causes the terminal device to grant an incentive in an amount corresponding to the length of the delay time. [Appendix 20] 19. The program of claim 18, The program, wherein the incentive is at least one of service points, mileage, video viewing time, coupons, lotteries, and game billing items. [Explanation of symbols]

[0062] 1 System 2 Network 3. Luggage 4. Orderer 5. Delivery company 10 vehicles 10A Navigation Device 11 Communications Department 12 Positioning unit 13 Input section 14 Output section 15 Storage section 16 Control Unit 20 Information processing equipment 21 Communications Department 22 Memory section 23 Control Unit 30 Terminal Equipment 31 Communications Department 32 Input section 33 Output section 34 Storage section 35 Control Unit

Claims

1. An information processing device having a communication unit and a control unit that performs communication via the communication unit, The control unit is an information processing device that, if delivery of a package to a specified delivery point is not completed by the scheduled delivery time, provides content set to be viewable by the orderer to a terminal device carried by the orderer of the package during the delay time from the scheduled delivery time to the delivery completion time when delivery of the package is completed.

2. 2. The information processing device according to claim 1, The information processing device, wherein the content is at least one of a moving image, an animation, music, and an electronic book.

3. 2. The information processing device according to claim 1, The control unit further provides the terminal device with a limited discount service during the delay time on a predetermined website that sells products or services.

4. 2. The information processing device according to claim 1, The control unit, when the provided content is being viewed on the terminal device, predicts a time period during which highlights of the content being viewed will be delivered, and sets the predicted time period as a time period during which the package will not be delivered.

5. 2. The information processing device according to claim 1, The control unit provides the terminal device with an incentive in an amount corresponding to the length of the delay time.

6. 6. The information processing device according to claim 5, The information processing device, wherein the incentive is at least one of service points, mileage, video viewing time, coupons, lotteries, and game billing items.

7. 7. The information processing device according to claim 1, When a request to postpone the delivery time is received from the terminal device, the control unit notifies the terminal device of the scheduled delivery time set in response to the postponement request.

8. By the information processing device, This information processing method provides a terminal device carried by an orderer of a package with content set to be viewable by the orderer during a delay time from the scheduled delivery time to a delivery completion time when delivery of the package to a designated delivery point is not completed by the scheduled delivery time.

9. 9. The information processing method according to claim 8, An information processing method, wherein the content is at least one of a moving image, an animation, music, and an e-book.

10. 9. The information processing method according to claim 8, The information processing method further comprises providing the terminal device with a limited discount service during the delay time at a predetermined website that sells products or services.

11. 9. The information processing method according to claim 8, When the provided content is being viewed on the terminal device, predicting a time period in which a highlight portion of the content being viewed will be distributed; Setting the predicted time period as a time period during which the parcel will not be delivered; The information processing method further comprises:

12. 9. The information processing method according to claim 8, The information processing method further comprises providing the terminal device with an incentive in an amount corresponding to the length of the delay time.

13. 13. The information processing method according to claim 12, The information processing method, wherein the incentive is at least one of service points, mileage, video viewing time, coupons, lotteries, and game billing items.

14. 14. An information processing method according to any one of claims 8 to 13, When a request to postpone the delivery time is received from the terminal device, the information processing method further executes notifying the terminal device of the scheduled delivery time set in response to the postponement request.

15. In the information processing device, When delivery of a package to a designated delivery point is not completed by the scheduled delivery time, the program executes providing a terminal device possessed by an orderer of the package with content set to be viewable by the orderer during the delay time from the scheduled delivery time to the delivery completion time when the delivery of the package is completed.

16. 16. The program according to claim 15, The content is at least one of a video, an animation, music, and an e-book.

17. 16. The program according to claim 15, The program further causes the terminal device to provide a limited discount service during the delay time on a predetermined website that sells products or services.

18. 16. The program according to claim 15, When the provided content is being viewed on the terminal device, predicting a time period in which a highlight portion of the content being viewed will be distributed; Setting the predicted time period as a time period during which the parcel will not be delivered; A program that further executes the above.

19. 16. The program according to claim 15, The program further causes the terminal device to grant an incentive in an amount corresponding to the length of the delay time.

20. 20. The program of claim 19, The program, wherein the incentive is at least one of service points, mileage, video viewing time, coupons, lotteries, and game billing items.

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