Rental property management support system and program

Abstract

To provide a rental property management support system suitable for management of indoor damage of a property.SOLUTION: A management server includes: panoramic image storage means which stores panoramic images of sections of a property; position marker information storage means which stores position marker information including a position of a close-up point related to the panoramic image and type information; and close-up point information storage means which stores the close-up images obtained by imaging positions of position markers in association with the position markers, together with imaging date information. A terminal device includes: panoramic image display means which acquires and displays the panoramic image information; position marker display means which acquires the position marker information and superimposes the position marker on the panoramic images; and a close-up point information display means which acquires the close-up images associated with the position markers and displays a list or slide in which the close-up images of the close-up positions are arranged in the order of the imaging date, on a display device.SELECTED DRAWING: Figure 13

Description

[Technical Field]

[0001] The present invention relates to a rental property management support system that supports the management of damage information for rental properties such as apartments. [Background technology]

[0002] Systems for recording and managing the state of a room or the like as an image are known from Patent Documents 1 and 2.

[0003] The photographed image management system described in Patent Document 1 efficiently manages photographed images (panoramic images, particularly 360-degree images capturing the entire periphery of the camera) by specifying the photographed position on a site image (an image that can identify a location within the site, such as a blueprint, design drawing, floor plan, or schematic diagram) that represents the site when registering where the photographed image was taken of the site (a location that is the subject of inspection, monitoring, patrol, or check, etc.). In this photographed image management system, first, an image input unit (211) accepts input (as a file) of the photographed image (360-degree image), and then a photographed location designation unit (212) displays the site image and accepts designation of the photographed location on the site image (see Figure 4 of the Patent Document). Next, the user clicks on the floor map to specify the shooting location, and then drags the pointer (303) to specify the shooting direction. The shooting location specification unit (212) then registers the captured image (360-degree image) in the shooting location storage unit (231) by associating it with the captured image ID, the site image ID, and the coordinates on the image indicating the shooting location. This provides a user interface for inputting, on the floor map, where on the site the image was taken and in which direction the image was taken. Furthermore, this captured image management system embeds icons in the 360-degree image, and associates objects such as equipment located on the site with documents, such as equipment manuals and detailed drawings. When an icon displayed on the captured image is selected, the document corresponding to the icon's position is identified from the shooting location storage unit (231), and the identified document is read from the document storage unit (235) and displayed.

[0004] The information management system described in Patent Document 2 is an information management system that can efficiently manage information related to facilities and items within the facilities. A photo control unit (22) registers photos (360-degree photos taken from a predetermined point around the facility) for the facility to be managed, and the photo control unit (22) displays the registered photos on the display of a user terminal (1) (see Figure 4 of the document). Next, an item selection unit (23) selects one of multiple items set in the 360-degree photo (items related to facility management of the 360-degree photo, such as facility instructions, completion documents, and construction history) in response to a user operation. An icon setting unit (24) sets an icon in association with an arbitrary position specified by the user in the 360-degree photo. Then, an association unit (26) associates the photo displayed on the display of the user terminal (1) with information in response to the user operation (e.g., one or more electronic files stored in cloud storage (3)). The associating unit (26) also associates information related to the management of the item with the icon, and associates comments from multiple users about the item with the icon. Meanwhile, the list display unit (27) displays a list of data associated with the 360-degree photo by the associating unit (26) on the display of the user terminal (1) in response to a user operation. Then, the list display unit (27) displays a list of electronic files associated with an item selected in response to a user operation, and a list of electronic files associated with an icon. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Patent No. 6908953 specification [Patent Document 2] Patent Publication No. 2022-141588 Summary of the Invention [Problem to be solved by the invention]

[0006] In rental properties such as apartments, tenants are typically required by contract to repair scratches and other damage when they move out. However, it is generally difficult to determine whether damage discovered upon moving out was present at the time of moving out or occurred during the tenancy, leading to frequent disputes over whether the tenant or landlord is responsible for repairs. Furthermore, rental property management companies and insurance companies must record changes in the property's damage over time to manage and repair the property, and to file insurance claims and payments. In this case, they must check and record the damage inside the property when tenants move in and out, and determine whether repairs or insurance claims and payments are necessary. Therefore, there is a need to investigate damage to rental properties upon moving in and out, and record and manage the damage using images, and a system for this recording and management is required.

[0007] The systems described in the above-mentioned prior art documents manage photographs of various parts of a room, but when applied to managing damage to the interior of a rental property, they are unable to manage the timeline of when the damage occurred, and are therefore not suitable for purposes such as determining who is responsible for repairs, whether repairs are necessary, or whether insurance claims / payments are necessary.

[0008] Therefore, an object of the present invention is to provide a rental property management support system suitable for managing indoor damage in rental properties. [Means for solving the problem]

[0009] A first configuration of the rental property management support system according to the present invention includes a management server that performs information management; a terminal device used by a user that can communicate with the management server via a communication line; Equipped with The management server a panoramic image storage means for storing panoramic images of each section of a rental property; a position marker information storage means for storing position marker information including position information and position marker type information of a special point set by specifying a position on the panoramic image; a special-shot point information storage means for storing special-shot images, which are images captured at the positions of the position markers, in association with the respective position markers, together with information on the dates on which the special-shot images were captured; Equipped with The terminal device A display device; panoramic image display means for acquiring the panoramic image information from the panoramic information storage means and displaying a panoramic image on the display device; a position marker display means for acquiring the position marker information from the position marker information storage means and displaying the position marker on the display device by superimposing it on the panoramic view image; a feature point information display means for acquiring the feature images associated with each of the position markers from the feature point information storage means, and displaying on the display device a list or slides in which the feature images of the feature points are arranged in order of their shooting dates; The present invention is characterized by the following.

[0010] According to this configuration, special images taken around the position corresponding to the position of the position marker (special point) on the panoramic image are displayed on the display device as a list arranged in order of the date of shooting, so that the user can check changes in the state of the special point after the fact.

[0011] Here, "list" refers to a data display in a table format, and "slide" refers to a data display format in which materials are displayed one page at a time in order by moving the pages forward and backward, like in a picture-story show.

[0012] A second configuration of the rental property management support system according to the present invention is the first configuration, wherein the terminal device is a portable terminal device; An input device; An imaging device; a position marker selection means for selecting a position marker to be displayed on the display device so as to be superimposed on the panoramic view image in accordance with an input from the input device; a close-up image capturing means for capturing the close-up image of a selected position marker, which is a position marker selected by the position marker selecting means, using the imaging device; a special-image point information updating means for storing the special-image photographed by the special-image photographing means in the special-image point information storage means of the management server together with specific information of the selection position marker associated with the special-image and photographing date and time information of the special-image; The present invention is characterized by the following.

[0013] According to this configuration, a user can select a position marker superimposed on the panoramic image, take a special-effect image at the selected position marker, and store the taken special-effect image together with specific information about the selected position marker related to the special-effect image and information about the date and time the special-effect image was taken in the special-effect point information storage means of the management server. As a result, when a tenant moves in or moves out of a rental property, the user (tenant or inspection staff) can inspect damaged areas in each section of the rental property, take special-effect images using the damaged areas as special-effect points, and store the (special-effect image, specific information about the selected position marker, and information about the date and time the image was taken) in the special-effect point information storage means of the management server.

[0014] A third configuration of the rental property management support system according to the present invention is the second configuration, wherein the terminal device acquiring a position for registering the position marker on the display screen of the display device on which the panoramic image is displayed by the panoramic image display means in accordance with an input from the input device; generating the position marker information with the acquired position as a new position of the special photograph point; A location marker registration means for storing the location marker information in the location marker information storage means of the management server. The present invention is characterized by the following.

[0015] According to this configuration, when a user finds a damaged area in each section of a rental property, the user can freely add and register a location marker at the location of the damaged area on the panoramic image of the section and store it in the location marker information storage means of the management server.

[0016] A fourth configuration of the rental property management support system according to the present invention is the second configuration, wherein the management server an auxiliary information storage means for storing auxiliary data in which information auxiliary to the special-effect image is recorded in association with the special-effect image; Equipped with The terminal device an auxiliary information input means for inputting auxiliary data in which information auxiliary to the special-effect image is recorded for the special-effect image photographed by the special-effect image photographing means; an ancillary information updating means for storing the ancillary data input from the ancillary information input means in the ancillary information storage means of the management server; Equipped with The special point information updating means generates a barcode (referring to a one-dimensional barcode or a two-dimensional barcode) containing link address information for accessing the attached data attached to the special image for the special image photographed by the special image photographing means, adds the barcode to the special image, and stores the special image together with specific information of the selection position marker related to the special image and photographing date and time information of the special image in the special point information storage means. It is characterized by:

[0017] With this configuration, when a user registers a special image in a selection position marker, the user can register the ancillary data and link address information for accessing the ancillary data in the management server. This allows a detailed description of the special image to be kept as a record, and the special image and its detailed description can be used as evidence at a later date.

[0018] The fifth configuration of the rental property management support system of the present invention is characterized in that, in the first configuration, the location marker display means displays a location marker associated with a special image taken on only one date and a location marker associated with a special image taken on two or more dates in different colors, shapes, or patterns.

[0019] According to this configuration, each position marker displayed superimposed on the panoramic image can be distinguished between when the related special-shot image is registered for only one shooting date and when the related special-shot image is registered for two or more shooting dates. This allows the user to see at a glance which position markers have incomplete work when registering special-shot images for each position marker, thereby improving work efficiency.

[0020] The program of the present invention is characterized in that it comprises a display device, an input device, an imaging device, a communication device and a computer, and when loaded into and executed by the computer in a terminal device capable of communicating via a communication line, causes the terminal device to function as a terminal device having any one of the configurations 1 to 5. [Effects of the Invention]

[0021] As described above, according to the present invention, a display device displays a list of special images taken around the positions (special points) of the position markers on the panoramic image, sorted by the date of capture, allowing the user to check changes in the status of the special points after the fact. This allows the user to easily check when damage such as scratches and cracks occurred on the walls, floors, and ceilings of each section of the rental property. Furthermore, because the history of damaged areas (special points) in each section of the rental property is stored in the management server as special point information and cannot be freely modified by the user, it can be used as evidence later. For example, when a tenant moves out, this information can be used to determine who is responsible for repairs, whether repairs are necessary, and whether insurance claims and payments are necessary. This provides a rental property management support system suitable for managing damage to the interior of rental properties. [Brief explanation of the drawings]

[0022] [Figure 1] 1 is a diagram illustrating the overall configuration of a rental property management support system according to a first embodiment of the present invention. [Figure 2] 2 is a block diagram illustrating a functional configuration of the management server of FIG. 1. [Figure 3]2 is a block diagram showing the functional configuration of the mobile terminal device T1 of FIG. [Figure 4] 2 is a block diagram showing the functional configuration of a management side terminal device T2 of FIG. 1. FIG. [Figure 5] 10 is a flowchart showing the operation of registering a panoramic image in the rental property management support system of the first embodiment. [Figure 6] 10 is a diagram showing an example of a screen display on the touch panel display 31 during input of a property and a section. FIG. [Figure 7] 10A and 10B are diagrams showing examples of screen displays on a touch panel display 31 during a panoramic image registration operation. [Figure 8] 10 is a flowchart showing the operation of registering special-shot images and special-shot point information in the rental property management support system of the first embodiment. [Figure 9] 10A and 10B are diagrams showing examples of screen displays on a touch panel display 31 during the registration operation of a special image. [Figure 10] 10A and 10B are diagrams showing examples of screen displays on a touch panel display 31 during the registration operation of a special image. [Figure 11] 10 is a diagram showing an example of a position marker displayed on a touch panel display 31. FIG. [Figure 12] 10 is a flowchart showing the operation of viewing panoramic images and special-shot images in the rental property management support system of the first embodiment. [Figure 13] 10A and 10B are diagrams showing examples of screen displays on a touch panel display 31 when viewing panoramic images and special-effect images. [Figure 14] 10 is a flowchart showing the operation of viewing panoramic images, close-up images, etc. on the management side terminal device T2 in the rental property management support system of Example 1. [Figure 15] FIG. 10 is a diagram showing an example of a property list displayed on a display device 52. [Figure 16] FIG. 10 is a diagram showing an example of a unit list displayed on a display device 52. [Figure 17] 10 is a diagram showing an example of a property information display screen displayed on a display device 52. FIG. [Figure 18]10 is a diagram showing an example of a panoramic image / special shooting point information display screen displayed on the display device 52. FIG. [Figure 19] FIG. 10 is a diagram showing an example of a display screen (special image slide display screen) of slides in which special images of special points are arranged in order of their shooting dates so that the pages can be turned. DETAILED DESCRIPTION OF THE INVENTION

[0023] Hereinafter, embodiments of the present invention will be described with reference to the drawings. [Example]

[0024] (1) System configuration (1.1) Overall system configuration FIG. 1 is a diagram showing the overall configuration of a rental property management support system according to a first embodiment of the present invention. The rental property management support system includes a management server 1, a staff terminal 2, a resident terminal 3, an owner terminal 4, a management company terminal 5, an insurance company terminal 6, a remodeling company terminal 7, and a communication line 8. The staff terminal 2 and the resident terminal 3 are portable terminals equipped with touch panel displays such as smartphones and tablets, and hereinafter these are collectively referred to as "portable terminal device T1." The management server 1, the owner terminal 4, the management company terminal 5, the insurance company terminal 6, and the remodeling company terminal 7 are general-purpose computers such as personal computers and workstations. hereinafter the owner terminal 4, the management company terminal 5, the insurance company terminal 6, and the remodeling company terminal 7 are collectively referred to as "management side terminal device T2."

[0025] The management server 1 is installed in a management facility that manages data. The staff terminal 2 is a mobile terminal device carried by the survey staff who conduct damage surveys of each rental property. The resident terminal 3 is a mobile terminal device carried by the tenant who moves into the real estate property under a rental contract. The owner terminal 4 is a terminal device operated by the owner (landlord) of the rental property. The management company terminal 5 is a terminal device operated by an employee of the management company of the rental property. The insurance company terminal 6 is a terminal device operated by an employee of the insurance company that underwrites insurance for the rental property. The renovation company terminal 7 is a terminal device operated by an employee of a renovation company that is entrusted with renovations of the rental property. Each of these mobile terminal devices T1 (staff terminal 2, resident terminal 3) and each management side terminal device T2 (owner terminal 4, management company terminal 5, insurance company terminal 6, renovation company terminal 7) is connected to the management server 1 so as to be able to communicate with each other via a communication line 8 such as the Internet, a mobile phone line, or Wi-Fi.

[0026] (1.2) Management Server Configuration Figure 2 is a block diagram showing the functional configuration of the management server shown in Figure 1. The management server 1 includes a communication means 10, a property information storage means 11, a panoramic image storage means 12, a position marker information storage means 13, a feature point information storage means 14, ancillary information storage means 15, a data management means 16, and a barcode generation means 17.

[0027] The communication means 10 communicates information with the outside via a communication line such as the Internet.

[0028] The property information storage means 11 stores (registers) and manages property information for each rental property. Here, a "rental property" refers to a real estate property for which a room is rented in exchange for paying rent to the property owner. "Property information" refers to information related to a rental property, including the rental property's identification number, name, address, property owner information, management company information, insurance company information, floor plan information, and property compartment information. A "compartment" refers to a room, hallway, kitchen, toilet, bathroom, balcony, or other compartment separated by walls, doors, or other partitions within each property. "Management company information" refers to information about the company that manages the rental property. "Insurance company information" refers to information about the insurance company that underwrites rental property insurance (fire insurance, etc.). "Floor plan information" refers to information about the floor plan of the rental property. "Property compartment information" refers to information about the compartments that make up the rental property (such as the compartment identification number, compartment type (room, hallway, kitchen, toilet, bathroom, balcony, etc.), and the location of the compartment within the floor plan).

[0029] The panoramic image storage means 12 stores and manages panoramic images of each section of each rental property. Here, a "panoramic image" is an image capturing the entire view of the section, and in this embodiment, a 360-degree spherical image capturing images in all directions, both vertically and horizontally, such as a 360-degree image (image captured by a 360-degree camera), or a hemispherical 360-degree image capturing images in all directions, both vertically and horizontally, is used.

[0030] The position marker information storage means 13 stores and manages position marker information including identification information, position information, and position marker type information of close-up points that are set by specifying a position on the panoramic image, for each panoramic image stored in the panoramic image storage means 12. Here, a "close-up point" is a point that is set by specifying a position on the panoramic image, and is a point at which a special close-up photograph is taken (for example, a point where a damaged area on a wall or floor within a section is discovered).

[0031] The close-up image storage means 14 stores and manages close-up images, which are images taken at the positions of the position markers stored in the position marker information storage means 13, in association with the respective position markers stored in the position marker information storage means 13, along with the photographing date information of the close-up images. Here, a "close-up image" refers to an image taken in close-up of a close-up point and its vicinity. "Close-up" generally means taking a special photograph (see Kojien, 6th edition), but here it particularly means taking a close-up photograph (see Hakusuisha Chinese Dictionary).

[0032] The accessory information storage means 15 stores and manages accessory data in which information accessory to the special-effect image is recorded in association with the special-effect image. Here, "accessory data" refers to data related to the special-effect image, including information on the date and time the special-effect image was taken, comment information, information on the person who registered the special-effect image, and identification information of the special-effect point associated with the special-effect image.

[0033] The data management means 16 is a functional module that searches for data in the property information storage means 11, panoramic image storage means 12, position marker information storage means 13, special focus point information storage means 14, and ancillary information storage means 15 and manages input and output in accordance with instructions input from the mobile terminal device T1 or the management side terminal device T2 via the communication line 8.

[0034] The barcode generating means 17 is a functional module that generates a barcode containing link address information for accessing the accompanying data for each special-effect image and adds it to the special-effect image. Here, "barcode" generally refers to an identifier that represents numbers or characters by the thickness of striped lines (so-called one-dimensional barcode), but here it is also intended to include two-dimensional barcodes (so-called "QR Code (registered trademark)") in addition to one-dimensional barcodes.

[0035] The management server 1 is configured by a general-purpose computer, and the above-mentioned communication means 10, property information storage means 11, panoramic image storage means 12, position marker information storage means 13, feature point information storage means 14, auxiliary information storage means 15, data management means 16, and barcode generation means 17 are configured as functional modules within the computer by loading and executing dedicated programs into the computer.

[0036] (1.3) Configuration of the portable terminal device T1 Figure 3 is a block diagram showing the functional configuration of mobile terminal device T1 in Figure 1. Mobile terminal device T1 is a mobile terminal device such as a widely used smartphone or tablet, and includes communication means 30, a touch panel display 31, an imaging device 31a, panoramic image display means 32, panoramic image input means 32a, position marker display means 33, position marker registration means 33a, position marker selection means 34, feature point information display means 35, feature image imaging means 36, feature point information transmission means 37, auxiliary information input means 38, and object designation means 39.

[0037] Additionally, as an option, a 360-degree camera 9 can be connected to the mobile terminal device T1 via a wired or wireless connection. Here, a "360-degree camera" refers to a camera that can capture 360-degree images in all directions, and is equipped with two ultra-wide-angle lenses that can capture images of 180 degrees or more, and combines images captured by each lens to capture images covering all directions. There are two types of 360-degree cameras: "full-sphere" cameras that can capture images in both the vertical and horizontal directions, and "semi-sphere" cameras that can capture images in both the vertical and horizontal directions, and the 360-degree camera 9 can be either type.

[0038] The communication means 30 communicates with the outside world via a communication line such as the Internet. The touch panel display 31 (a display device and input device) is a display that allows direct input operations to the computer by touching the screen. The imaging device 31a is a device that captures images using a CCD camera or the like.

[0039] The panoramic image display means 32 is a functional module that acquires panoramic image information from the panoramic image information storage means 12 of the management server 1 and displays the panoramic image on the touch-panel display 31. In this embodiment, the panoramic image is a 360-degree image, and the panoramic image information storage means 12 defines a field of view within the 360-degree image and displays an image within the field of view on the touch-panel display 31. Furthermore, the panoramic image display means 32 moves the field of view in response to a swipe input operation by the user on the touch-panel display 31. This allows the user to display any area within the 360-degree image on the touch-panel display 31.

[0040] The panoramic image input means 32a is a functional module that inputs a panoramic image of a selected section using the 360-degree camera 9 or by selecting from a panoramic image list (described later). The position marker display means 33 is a functional module that acquires position marker information from the position marker information storage means 13 of the management server 1 and displays a position marker on the touch panel display 31, superimposed on the panoramic image.

[0041] The position marker registration means 33a is a functional module that, in accordance with user input from the touch panel display 31, acquires the position at which to register the position marker on the display screen of the touch panel display 31 on which the panoramic image is displayed by the panoramic image display means 32, generates position marker information that sets the acquired position as the position of a new feature point, and stores (registers) this in the position marker information storage means 13 of the management server 1.

[0042] The position marker selection means 34 is a functional module that selects a position marker to be displayed on the touch panel display 31 superimposed on the panoramic image in accordance with an input from the touch panel display 31 .

[0043] The special-image point information display means 35 is a functional module that acquires special-image images associated with each position marker from the special-image point information storage means 14 of the management server 1 and displays a list of special-image images of the special-image points arranged in order of the date of shooting on the touch-panel display 31.

[0044] The close-up image capturing means 36 is a functional module that captures a close-up image of the selected position marker, which is the position marker selected by the position marker selecting means 34, by the imaging device 31a.

[0045] The special focus point information sending means 37 is a functional module that stores (registers) the special focus image captured by the special focus image capturing means 36 in the special focus point information storage means 14 of the management server 1, together with specific information of the selection position marker associated with the special focus image and the date and time information of the special focus image.

[0046] The accessory information input means 38 is a functional module that inputs accessory data in which information accessory to the special-effect image captured by the special-effect image capturing means 36 is recorded.

[0047] The property designation means 39 is a functional module that designates one rental property from among the rental properties stored in the property information storage means 11 of the management server 1 as a selected property, in accordance with an input from the user via the touch panel display 31.

[0048] The mobile terminal device T1 is equipped with a computer, and the above-mentioned panoramic image display means 32, panoramic image input means 32a, position marker display means 33, position marker registration means 33a, position marker selection means 34, special focus point information display means 35, special focus image capturing means 36, special focus point information transmission means 37, additional information input means 38, and object designation means 39 are configured as functional modules within the computer by loading and executing dedicated programs into the computer.

[0049] (1.4) Configuration of the management terminal device T2 Fig. 4 is a block diagram showing the functional configuration of the management terminal device T2 in Fig. 1. The management terminal device T2 includes a communication means 50, an input device 51, a display device 52, a property list display means 53, a property information display means 54, a tenant list display means 55, a panoramic image display means 56, a position marker display means 57, a position marker selection means 58, and a feature point information display means 59.

[0050] The communication means 50 communicates information with the outside via a communication line such as the Internet. The input device 51 is an input device such as a keyboard, a mouse, etc. The display device 52 is a computer display.

[0051] The property list display means 53 is a functional module that displays a list of rental properties (referred to as a "property list") extracted according to set conditions on the display device 52. The property information display means 54 is a functional module that displays property information for individual rental properties on the display device 52. The tenant list display means 55 is a functional module that displays a list of current and / or past tenants of rental properties extracted according to set conditions. The panoramic image display means 56 is a functional module that acquires panoramic image information from the panoramic image storage means 12 of the management server 1 and displays the panoramic image on the display device 52. The position marker display means 57 is a functional module that acquires position marker information from the position marker information storage means 13 of the management server 1 and displays a position marker superimposed on the panoramic image on the display device 52. The position marker selection means 58 is a functional module that selects one position marker from one or more position markers displayed superimposed on the panoramic image on the display device 52 in accordance with an instruction input from the input device 51. The special focus point information display means 59 is a functional module that acquires special focus images associated with each position marker from the special focus point information storage means 14 of the management server 1 and displays on the display device 52 a list of special focus images of the special focus points arranged in order of the date of their photography (or a slide that can be turned over in order of the date of photography).

[0052] Furthermore, the management side terminal device T2 is configured by a general-purpose computer, and the above-mentioned communication means 50, property list display means 53, property information display means 54, resident list display means 55, panoramic image display means 56, position marker display means 57, position marker selection means 58, and special point information display means 59 are configured as functional modules within the computer by loading and executing dedicated programs into the computer.

[0053] (2) System operation The operation of the rental property management support system of this embodiment configured as above will now be described.

[0054] (2.1) Panoramic image registration Fig. 5 is a flowchart showing the panoramic image registration operation in the rental property management support system of Example 1. Fig. 6 is a diagram showing an example of a screen display on the touch panel display 31 during the input operation of a property and a block. Fig. 7 is a diagram showing an example of a screen display on the touch panel display 31 during the panoramic image registration operation.

[0055] First, the user (resident or survey staff member) of the mobile terminal device T1 (staff terminal 2 or resident terminal 3) operates the mobile terminal device T1 to access the dedicated address of the management server 1 and log in (S101, S111). If the user is a resident, they log in using a resident account, and if the user is a survey staff member, they log in using a staff account. The resident account and the staff account have different access rights to the data on the management server 1, but the details are not directly related to the present invention and will not be explained here.

[0056] Next, the user operates the mobile terminal device T1 to input the property and room for which the panoramic image is to be registered (S102, S112). After the user logs in, the property designation means 39 of the mobile terminal device T1 transmits a property list delivery request for the logged-in user (hereinafter referred to as the "logged-in user") to the management server 1. The data management means 16 of the management server 1 extracts property information for the logged-in user from the property information storage means 11 and transmits it to the mobile terminal device T1 as a property list. The property designation means 39 of the mobile terminal device T1 then displays the property list for the logged-in user on the touch-panel display 31, as shown in FIG. 6(a). If the logged-in user is a tenant, the mobile terminal device T1 displays a list of properties for which the tenant currently has, has previously, or will have a rental contract. If the logged-in user is a survey staff member, the mobile terminal device T1 displays a list of properties managed by the management company to which the survey staff member belongs. In response, the user selects a property (hereinafter referred to as the "selected property") for which a panoramic image is to be registered from the displayed property list using the touch panel display 31 (by selecting (tapping or swiping left) the ">" icon on the right side of each property). In response, the property designation means 39 of the mobile terminal device T1 sends a request to the management server 1 to deliver a section list for the selected property, and the data management means 16 of the management server 1 extracts section information for the selected property from the property information storage means 11 and sends it to the mobile terminal device T1 as a section list, and the property designation means 39 of the mobile terminal device T1 displays the section list for the logged-in user on the touch panel display 31, as shown in Figure 6(b). Here, a "section" refers to a section separated by partitions such as walls or doors, such as a room, hallway, kitchen, toilet, bathroom, or balcony belonging to each property. In response, the user selects the section (hereinafter referred to as the "selected section") in which to register the panoramic image from the displayed section list using the touch panel display 31 (by selecting (tapping or swiping left) the ">" icon on the right side of each section).

[0057] Here, since it is difficult to see which location within the property corresponds to which location within the property in the plot list in Figure 6(b), a "View Floor Plan" button is provided at the bottom of the plot list display screen in Figure 6(b). When the user selects this "View Floor Plan" button, the property designation means 39 displays a floor plan on the touch panel display 31, as shown in Figure 6(c), indicating which location within the property each plot corresponds to. This allows the user to correctly confirm the location of each plot within the property.

[0058] On the display screen of Figure 6(b), if you select (tap) the "←" (arrow icon) in the upper left, you will return to the previous display screen. The function of the "←" (arrow icon) is the same in the following display screen diagrams. Also, on the display screen of Figure 6(b), if you select (tap) the "×" (cross icon) in the upper right, you will close the floor plan display screen and return to the previous display screen (in this case, the plot list display screen). The function of the "×" (cross icon) is the same in the following display screen diagrams.

[0059] Next, the panoramic image input means 32a of the mobile terminal device T1 inputs a panoramic image of the selected section using the 360-degree camera 9 or by selection from a panoramic image list (S103). First, the panoramic image input means 32a displays a selection input screen on the touch-panel display 31 for prompting the user to select whether or not to add a panoramic image to the selected section, as shown in FIG. 7(a). In response to this, when the user selects (tap) the [Add photo of room] button in the center of the touch-panel display 31, the panoramic image input means 32a displays an input method selection screen on the touch-panel display 31, as shown in FIG. 7(b). The input method selection screen displays a [Take photo with camera] button and a [Select from library] button as selection buttons.

[0060] When the user selects (tap) the [Take a picture with camera] button, the panoramic image input means 32a takes a panoramic image using the 360-degree camera 9 connected to the mobile terminal device T1 by wire or wirelessly, imports the image data of the panoramic image, and displays a panoramic image input confirmation screen on the touch panel display 31, as shown in Figure 7(d).

[0061] Furthermore, when the user selects (tap) the [Select from Library] button, the panoramic image input means 32a transmits a request to the management server 1 to deliver a panoramic image of the selected section, and the data management means 16 of the management server 1 extracts image data of the panoramic image of the selected section that was previously photographed and saved from the panoramic image storage means 12 and delivers it to the mobile terminal device T1. Upon receiving the image data of the panoramic image of the selected section, the panoramic image input means 32a displays an image list of the panoramic images of the selected section (hereinafter referred to as the "panoramic image list"), as shown in FIG. 7(c). In response, the user selects one panoramic image from the panoramic image list using the touch-panel display 31. In response, the panoramic image input means 32a displays the selected panoramic image on the touch-panel display 31, as shown in FIG. 7(d).

[0062] 7(d), a "Change" button and a "Save" button are displayed at the bottom of the screen. When the user selects the "Change" button on the touch panel display 31, the screen returns to the previous screen display. On the other hand, when the user selects the "Save" button, the panoramic image input means 32a transmits the captured or selected panoramic image to the management server 1 (S104), and when the data management means 16 of the management server 1 receives the panoramic image (S113), it associates the received panoramic image with the selected property and selected section and stores it in the panoramic image storage means 12 (S114).

[0063] Through the above operations, the panoramic image of each selected section of each selected property is registered in the panoramic image storage means 12 in association with the selected property and the selected section.

[0064] (2.2) Registration of special point information Next, we will explain the operation of registering special-image point information by a user (management staff member or resident) using a mobile terminal device T1 (staff terminal 2 or resident terminal 3). In this operation, the user visually checks for damage such as scratches and cracks on the walls, floors, ceilings, etc. of the selected section of the selected property. If any damage is found, the user sets a position marker at a point (hereinafter referred to as the "special-image point") in the panoramic image (360-degree image) of the selected section that corresponds to the location of the damage. (Here, if a position marker is already registered for the special-image point, that position marker is selected; if not, a new position marker is set.) The special-image point information is then registered for the position marker set for the special-image point. Here, the "special-image point information" for a certain position marker refers to all registered special-image images related to that position marker, as well as the shooting date and time information and comment information (ancillary data) related to those special-image images.

[0065] Fig. 8 is a flowchart showing the operation of registering special images and special point information in the rental property management support system of Example 1. The registration of special images and special point information is performed by a user (tenant or survey staff) of the mobile terminal device T1 (staff terminal 2 or resident terminal 3). Figs. 9 and 10 are diagrams showing examples of screen displays on the touch panel display 31 during the special image registration operation. Fig. 11 is a diagram showing an example of a position marker displayed on the touch panel display 31.

[0066] First, the user logs in, but this is omitted as it is the same as in the case of (1.1) above. In Fig. 8, first, the user operates the mobile terminal device T1 to select and input the property and room (S121, S141). This is also the same as in the case of (1.1) above, and the specific property and section selection process is executed in the same way as in Fig. 6.

[0067] Next, the panoramic image display means 32 of the mobile terminal device T1 transmits to the management server 1 a request for delivery of a panoramic image of the selected section of the selected property and position marker information (registered position specification pin information) set within the panoramic image, and the data management means 16 of the management server 1 extracts the panoramic image of the selected section of the selected property and the position marker information set within the panoramic image from the panoramic image storage means 12 and the position marker information storage means 13 and delivers them to the mobile terminal device T1, and the panoramic image display means 32 of the mobile terminal device T1 receives the delivered panoramic image and the position marker information set within the panoramic image (S122, S142). Next, the panoramic image display means 32 displays the received panoramic image on the touch panel display 31, and the position marker display means 33 displays the position marker information set within the panoramic image on the touch panel display 31, superimposed on the panoramic image (S123).

[0068] Here, as shown in FIG. 9(a), the touch panel display 31 displays a partial area (field of view) of the panoramic image (360-degree image) of the selected section and a position marker (registered position specification pin) set within the field of view of the panoramic image (hereinafter, the display screen of FIG. 9(a) will be referred to as the "panoramic image display screen"). As the user swipes the touch panel display 31 with their finger, the field of view of the panoramic image (360-degree image) moves, allowing the user to check the panoramic view of the selected section. Also, in FIG. 9(a), the position markers are displayed as map pin images (teardrop-shaped icon images), and each position marker displays a number indicating its identification number. Also, at the bottom of the panoramic image display screen, a "view existing marker button" is displayed for inputting an instruction to view the feature point information of existing position markers (viewing existing position markers will be explained below in (2.3)).

[0069] Note that a "position marker" is a marker that indicates a position point within a panoramic image. Furthermore, the position marker display means 33 displays a position marker associated with a special image from only one shooting date in a different color, shape, or pattern than a position marker associated with special images from two or more shooting dates. An example of a position marker is shown in FIG. 11. FIG. 11(a) shows a position marker associated with a special image from only one shooting date, and FIG. 11(b) shows a position marker associated with special images from two or more shooting dates. Note that one or more special images are associated with each position marker for each shooting date. This allows the user to see at a glance which position markers have not yet been registered as special images, improving work efficiency.

[0070] The color of the location marker may also be color-coded depending on who took and registered the special image (whether the user is a resident or a research staff member). For example, if the person who took and registered the image is a resident, the color of the location marker may be orange, and if the person who took and registered the image is a research staff member, the color of the location marker may be yellow, making it possible to distinguish between the two. This allows the user to see at a glance which location markers they have registered when registering special images for each location marker, improving work efficiency.

[0071] 8, when a point (unregistered position) in the panoramic image displayed on the touch panel display 31 at which no position marker is set is selected (tapped), then in step S125, the position marker registration means 33a sets a new position marker at the selected (tapped) point in the panoramic image, and transmits the identification information and position information of the new position marker to the management server 1. The data management means 16 of the management server 1 stores the received identification information and position information of the new position marker in the position marker information storage means 13 (S143).

[0072] Next, in step S126, the special-effect image capturing means 36 displays a finder screen on the touch-panel display 31, as shown in FIG. 9(b). The "finder screen" in FIG. 9(b) displays live video currently being captured by the imaging device 31a, with a double circular shutter button (a button for inputting a shooting instruction) displayed in the center of the bottom of the finder screen, a cancel button (a button for inputting a command to return to the previous screen) displayed to the left of the shutter button, and a flash button (a button for inputting a command to turn on the flash during shooting) displayed in the top left of the finder screen. The user points the lens of the imaging device 31a toward the special-effect point and selects (tap) the shutter button to capture a special-effect image. When the shutter button is selected, the special-effect image capturing means 36 acquires a frame image of the live video currently displayed on the finder screen (hereinafter referred to as the "captured image"), and displays a captured image confirmation screen on the touch-panel display 31, as shown in FIG. 9(c). The "photographed image confirmation screen" in Figure 9(c) displays the photographed image in the center of the screen, with a "retake" button at the bottom left of the screen and a "register image" button at the bottom right of the screen. The user checks the photographed image displayed in the center of the photographed image confirmation screen, and if retaking is necessary, selects the "retake" button and returns to the "finder screen" in Figure 9(b). On the other hand, if the user determines that the photographed image is acceptable, the user selects the "register image" button and confirms the photographed image as the focal image at the current date and time at the position of the position marker (focus point). Then, the feature point information transmitting means 37 of the mobile terminal device T1 transmits a barcode distribution request to the management server 1, and the barcode generating means 17 of the management server 1 generates a barcode (referring to a one-dimensional barcode or a two-dimensional barcode) including link address information for accessing the auxiliary data attached to the special image and distributes it to the mobile terminal device T1, and the feature point information transmitting means 37 receives the distributed barcode and adds it to the upper left corner of the confirmed special image (see Figures 10(d) and (e)). Note that the barcode generating means 17 generates each barcode so that the network address information included therein does not overlap with other barcodes (so that the link address information is unique).

[0073] Next, when the special-effect image is confirmed and registered by the special-effect image capturing means 36, in step S127 of FIG. 8, the auxiliary information input means 38 of the mobile terminal device T1 displays a "comment input screen" as shown in FIG. 10(d).

[0074] In FIG. 10(d), the "comment input screen" has a special image field, a comment input field, and a report button. The special image field has multiple cells (two cells are displayed in FIG. 10(d), but the user can scroll by swiping left and right). Each cell displays a barcoded special image that has been confirmed and registered, or an "add photo" button is displayed in an empty cell where no special image is displayed. The comment input field is a field where the user inputs a comment for the barcoded special image registered in the special image field. The comment input field has a text input box, and the user can input a comment into this text input box using the touch panel display 31 (note that text input from the touch panel display 31 can be done using a character input method used in general smartphones (such as an input method that displays a keyboard on the screen)). The "report button" is a button located at the bottom of the "comment input screen" that inputs an instruction to register a comment. If the text input box is blank, the "Report button" is disabled (cannot be selected), and becomes enabled (can be selected) when comment text is entered in the text input box (see Figure 10(e)).

[0075] The user inputs comment information (ancillary data) for the registered special-effect image from this "comment input screen" (S127), and the special-effect point information transmitting means 37 transmits the registered special-effect image, the identifying information (position marker ID) and position information of the position marker related to the special-effect image, the shooting date and time information of the special-effect image, and the comment information (ancillary data) related to the special-effect image to the management server 1 (S128). In response to this, the data management means 16 of the management server 1 stores the received identifying information and position information of the position marker in the position marker information storage means 13, stores the received special-effect image and shooting date and time information together with the identifying information of the selected position marker related to the special-effect image in the special-effect point information storage means 14, and stores the received comment information (ancillary data) in association with the special-effect image in the ancillary information storage means 15 (S145).

[0076] In step S124 of Figure 8, if an unregistered position in the panoramic image displayed on the touch panel display 31 is not selected, and in step S128 the user selects (tap) one of the existing position markers displayed on the panoramic image display screen by the touch panel display 31, the position marker selection means 34 of the mobile terminal device T1 acquires specific information about the existing position marker selected by this user operation.

[0077] Next, in step S129, the position marker selection means 34 of the mobile terminal device T1 transmits a "photographic point information distribution request" to the management server 1, requesting distribution of photographic point information related to the selected existing position marker (hereinafter referred to as the "selected photographic point"). In response, the management server 1 extracts photographic point information related to the selected photographic point from the photographic point information storage means 14 and distributes it to the mobile terminal device T1 (S143A). When the position marker selection means 34 of the mobile terminal device T1 receives the photographic point information related to the selected photographic point from the management server 1, it displays the photographic point information on the touch-panel display 31 in the "comment input screen" as shown in FIG. 10(d). However, in this case, if no photo has yet been registered for the selected photographic point on that day, all cells in the photographic image column of the "comment input screen" are empty, and the first cell (the leftmost cell) displays an "add photo button."

[0078] Next, in step S130, when the user selects the "add photo button" on the "comment input screen" of FIG. 10(d), in step S131, the special-effect image capturing means 36 displays a "finder screen" as shown in FIG. 9(b) on the touch-panel display 31. The user points the lens of the imaging device 31a toward the special-effect point and selects (tap) the shutter button to capture a special-effect image. When the shutter button is selected, the special-effect image capturing means 36 acquires a frame image of the live video currently being displayed on the finder screen (hereinafter referred to as a "captured image"), and displays a captured image confirmation screen on the touch-panel display 31 as shown in FIG. 9(c). Thereafter, in steps S132 and S133, special-effect point information including the special-effect image and ancillary information at the selected special-effect point is registered by operations similar to those in steps S127 and S128 described above.

[0079] In this way, the user visually checks for scratches, cracks, and other damage on the walls, floors, ceilings, etc. of the selected section. If damage is found, the user sets a position marker (or selects one if it has already been set) at a point (special point) in the panoramic image corresponding to the location of the damaged area. The user then registers a special image (a close-up of the damaged area) and related information, such as a comment, for each special image. Because the user sets (or selects) the position marker while viewing the panoramic image (360-degree image), the user can easily and accurately set the position of the position marker and easily register a special image (a close-up of the damaged area) at that location. Furthermore, the captured special image and its related information (special image information) are stored on the management server 1 and cannot be freely modified by the user afterward. Therefore, the special image information for each registered special image can be used as evidence later, and can be used when a tenant moves out to determine who is responsible for repairs, whether repairs are necessary, and whether insurance claims and payments are necessary.

[0080] (2.3) Viewing panoramic images and special images on the portable terminal device T1 Next, we will explain the operation of viewing panoramic images and close-up images by a user (management staff or resident) using a mobile terminal device T1 (staff terminal 2 or resident terminal 3). This operation of viewing panoramic images and close-up images is performed when a resident moves in or moves out, and the user checks when and where damage such as scratches and cracks occurred on the walls, floors, ceilings, etc. within each section of the property that the resident is moving in or moving out of. The history of damaged areas (close-up points) within each section of the property is saved in the management server 1 as close-up point information during the close-up point information registration operation described above in (2.2).

[0081] Fig. 12 is a flowchart showing the operation of viewing panoramic images and special focus images in the rental property management support system of Example 1. Fig. 13 is a diagram showing an example of the screen display of the touch panel display 31 during the operation of viewing panoramic images and special focus images.

[0082] First, the user logs in, but this is omitted as it is the same as in the case of (1.1) above. In Fig. 12, first, the user operates the mobile terminal device T1 to select and input the property and room (S151, S161). This is also the same as in the case of (1.1) above, and the specific property and section selection process is executed in the same way as in Fig. 6.

[0083] Next, the panoramic image display means 32 of the mobile terminal device T1 transmits to the management server 1 a request for delivery of a panoramic image of the selected section of the selected property and position marker information (registered position specification pin information) set within the panoramic image, and the data management means 16 of the management server 1 extracts the panoramic image of the selected section of the selected property and the position marker information set within the panoramic image from the panoramic image storage means 12 and the position marker information storage means 13 and delivers them to the mobile terminal device T1, and the panoramic image display means 32 of the mobile terminal device T1 receives the delivered panoramic image and the position marker information set within the panoramic image (S152, S162). Next, the panoramic image display means 32 displays the received panoramic image on the touch panel display 31, and the position marker display means 33 displays the position marker information set within the panoramic image on the touch panel display 31, superimposed on the panoramic image (S153).

[0084] FIG. 13(a) shows an example of a display of a panoramic image of a selected property and a selected section displayed on the touch panel display 31, and position marker information set on the panoramic image. This display screen is the same "panoramic image display screen" as FIG. 9(a), so a detailed description will be omitted. At the bottom of this panoramic image display screen, a "view existing marker button" is displayed for inputting an instruction to view the special point information of an existing position marker. When a user wants to view the special point information of an existing position marker, he or she first selects (tap) this view existing marker button (S154).

[0085] When the existing marker viewing button is selected, the feature point information display means 35 of the mobile terminal device T1 acquires feature point information including feature images associated with the position markers of each feature point from the feature point information storage means 14 of the management server 1, and displays a "feature point information list screen" on the touch panel display 31 for each feature point, which includes a list of feature images arranged in order of the date they were taken, and additional information related to the feature point (the position marker (type and number) related to the feature point, the registrant of the feature image, and comments) (S155, S163).

[0086] FIG. 13(b) shows an example of a feature point information list screen displayed on the touch panel display 31. This feature point information list screen has two columns, a "feature point history list display column" and an "ancillary information display column," and displays a feature point information list having a "feature point information display row" corresponding to each feature point. In the cells of the feature point information display column of each feature point information display row, a "feature image history list" is displayed, in which feature images related to the feature point corresponding to the feature point information display row are arranged in order of the date of their capture. In this example, each feature image history list displays feature images taken on two dates, one at the time of moving in and one at the time of moving out, but the feature image history list may also be a list in which feature images taken on two or more dates are arranged in order of their capture date. When displaying a list of feature images taken on two or more dates, the feature images displayed in the cells can be scrolled by swiping. In addition, the cells in the auxiliary information display column of each special point information display row display auxiliary information (position marker (type and number) related to the special point, registrant of the special image, and comments) related to the special point corresponding to that special point information display row. Also, at the right end of each special point information display row, there is an "individual display movement button" for inputting instructions to view individual special point information.

[0087] When the user selects an individual display movement button on one of the special focus point information display rows (S156), the special focus point information display means 35 displays the special focus point information of the special focus point corresponding to the special focus point information display row to which the selected individual display movement button belongs on the touch panel display 31, as shown in Figure 13(c) for example (S157).

[0088] 13(c) shows an example of an individual feature point information display screen displayed on the touch panel display 31. In the upper half of this individual feature point information display screen, a feature image history list is displayed, in which feature images related to feature points are arranged in order of the date they were taken. Below each feature image in the feature image history list, information related to the time of the image capture (entry and exit information, and shooting date information) is displayed. In addition, the lower half of the screen displays comments related to the feature point (comments related to the most recent feature image in the feature image history list), the type and number of the position marker related to the feature point, and information about the person who registered the feature image.

[0089] In this way, the touch panel display 31 displays a list of special images taken around the positions (special points) of the position markers set on the panoramic image, sorted by the date of capture, allowing the user to check changes in the status of the special points after the fact. This allows the user to easily check when damage such as scratches and cracks occurred on the walls, floors, ceilings, etc. in each section of the rental property. Furthermore, because the history of damaged areas (special points) in each section of the rental property is stored in the management server as special point information and cannot be freely modified by the user, it can be used later as evidence, for example, when a tenant moves out to determine who is responsible for repairs, whether repairs are necessary, or whether insurance claims and payments are necessary.

[0090] (2.4) Viewing panoramic images and close-up images on the management terminal device T2 14 is a flowchart showing the operation of viewing panoramic images, close-up images, etc. on the management terminal device T2 in the rental property management support system of Example 1. As shown in FIG. 1, the management terminal device T2 is any one of the owner terminal 4, the management company terminal 5, the insurance company terminal 6, or the renovation company terminal 7.

[0091] 14, first, a login process is performed between the management side terminal device T2 and the management server 1 (S201, S221). This is similar to steps S101 and S111 in Fig. 5, and login is performed using an owner account when the management side terminal device T2 is the owner terminal 4, a management company account when it is the management company terminal 5, an insurance company account when it is the insurance company terminal 6, and a renovation company account when it is the renovation company terminal 7. Each of these accounts has different access rights to the data in the management server 1.

[0092] Next, the property list display means 53 of the management side terminal device T2 acquires a property list of rental properties related to the user (hereinafter referred to as "user") from the property information storage means 11 of the management server 1 according to the account of the person who logged in, and displays it on the display device 52 (S202, S222). In this case, if the user is a property owner (the management side terminal device T2 is the owner terminal 4), the display device 52 displays a property list of rental properties owned by the property owner; if the user is a management company employee (the management side terminal device T2 is the management company terminal 5), the display device 52 displays a property list of rental properties managed by the management company; if the user is an insurance company employee (the management side terminal device T2 is the insurance company terminal 6), the display device 52 displays a property list of rental properties insured by the insurance company; and if the user is a renovation company employee (the management side terminal device T2 is the renovation company terminal 7), the display device 52 displays a property list of rental properties for which the renovation company is undertaking renovation work.

[0093] Fig. 15 shows an example of a property list displayed on the display device 52. In Fig. 15, the "Property Name" column displays the name of the rental property building, the "Number of Units" column displays the total number of units (households) included in the rental property, and the "Number of Contracts" column displays the number of units currently being rented.

[0094] Next, the user selects a rental property that the user wishes to view from the property list using an input device 51 such as a mouse. When a rental property is selected using the input device 51, the property list display means 53 displays a list of units of the rental property (hereinafter referred to as the "unit list") on the display device 52, as shown in Figure 16 (S203).

[0095] Fig. 16 shows an example of a unit list displayed on the display device 52. In Fig. 16, the "Floor" column displays the floor number to which the unit belongs, the "Room Number" column displays the room number of the unit, the "Tenant" column displays the name (or title) of the tenant residing in the unit, the "Contract Period" displays the rental contract period of the tenant, and the "Owner Name" column displays the name (or title) of the unit and the property owner.

[0096] Next, the user selects a rental property unit that the user wishes to view from the unit list using the input device 51, such as a mouse (S203). When a rental property unit is selected using the input device 51, the property information display means 54 acquires property information for that rental property unit from the property information storage means 11 of the management server 1 (S204, S223), and displays the property information for that rental property unit on the display device 52, as shown in Figure 17 (S205).

[0097] Fig. 17 shows an example of a property information display screen displayed on the display device 52. In Fig. 17, the name of the rental property and the name of the unit (room number) are displayed to the right of the "Property Name," and a list of sections (section list) belonging to the unit of the rental property is displayed below the "Property Name."

[0098] Next, the user selects a section that the user wishes to view from the section list using the input device 51, such as a mouse (S206). The panoramic image display means 56 acquires panoramic image information of the selected section from the panoramic image storage means 12 of the management server 1, and displays the panoramic image on the display device 52. The position marker display means 57 also acquires position marker information from the position marker information storage means 13 of the management server 1, and displays the position markers superimposed on the panoramic image on the display device 52. The position marker display means 57 also acquires feature point information related to each position marker from the feature point information storage means 14 of the management server 1, and displays a list of feature point information (feature point information list) on the display device 52 (S207).

[0099] Fig. 18 shows an example of a panoramic image and special point information display screen displayed on the display device 52. In Fig. 18, a registered position marker is displayed superimposed on the panoramic image in the center of the screen, and a special point information list is displayed below the panoramic image. In the special point information list, the "Update Date" column displays the last update date and time of the special point information, the "Pin" column displays the number of the position marker corresponding to the special point information, the "Photographer" column displays the name of the person (resident, management staff, etc.) who took and registered the special image related to the special point information, and the "Status Details" column displays any comments related to the special point information.

[0100] Next, the user selects a position marker (or a line in the feature point information list) that he or she wishes to view from the panoramic image or the feature point information list using the input device 51, such as a mouse. The position marker selection means 58 selects one position marker from one or more position markers displayed superimposed on the panoramic image on the display device 52 in accordance with an instruction input from the input device 51 (S208). The feature point information display means 59 acquires the feature image associated with the feature point (selected feature point) related to the selected position marker from the feature point information storage means 14 of the management server 1, and displays a list of the feature images of the selected feature point arranged in order of the date they were taken (or slides arranged in order of the date they were taken so that the pages can be turned) on the display device 52 (S209).

[0101] 19 shows an example of a slide display screen (focus image slide display screen) on which focus images of focus points are displayed on display device 52 in order of their shooting date so that pages can be turned. In FIG. 19, one of the focus images associated with the selected focus point is displayed in the center of the screen, with the page number of the focus point information displayed above the focus image, additional information about the focus image displayed below the focus image, and a "page back button" and a "page forward button" displayed to the left and right of the focus image. Selecting either the "page back button" or the "page forward button" with input device 51 causes the focus point information page to be displayed backward or forward. Also, a "focus image download button" is displayed in the upper right corner of the focus image slide display screen. If the user selects this "focus image download button" with input device 51, the currently displayed focus image can be saved to the storage of management terminal device T2. In addition, an "Exit button" is displayed in the upper left corner of the special-effect image slide display screen, and if the user selects this "Exit button" using the input device 51, the special-effect image slide display screen will close and the user will be able to return to the panoramic image / special-effect point information display screen in Figure 18.

[0102] In this way, users (property owners, management company employees, insurance company employees, renovation company employees) can select a location marker on the panoramic image of each section of each rental property to view photos (historical photos over time) of the damaged area at the pin location after the fact, making it possible to confirm the damaged area without visiting the site.In addition, as shown in Figure 10(a), each special image is attached with a barcode (one-dimensional barcode or two-dimensional barcode) containing address information that links to additional information including the shooting date and comment information, so that highly reliable additional information for each special image can be obtained from the management server 1 and output.

[0103] In addition, property owners can load a list of their rental properties from the management server 1 onto the owner terminal 4, display it on the display (display device 52), and then load the interior image data (panoramic image) of the selected rental property or room from the management server 1 onto the management company terminal, display it on the display (display device 52), and select a position marker with the input device 51 (mouse, etc.) to view photos of the damaged area at the position of the position marker (chronological historical photos) after the fact. This makes it possible to confirm which room and which tenant caused damage between moving in and moving out, or when damage occurred due to a disaster, etc., without having to go to the site. These can also be used for maintaining and managing owned properties.

[0104] Furthermore, a management company employee can load a list of tenants of a selected rental property from among the rental properties managed by the management company from the management server 1 into the management company terminal 5, and display it on the display (display device 52) using the tenant list display means 55, thereby checking the occupancy history. Furthermore, by loading indoor image data (panoramic image) of the selected rental property from the management server 1 into the management company terminal 5 and displaying it on the display (display device 52), and selecting a position marker with the input device 51 (mouse, etc.), the employee can later view photos (chronological historical photos) of the damaged area at the position of the position marker. This makes it possible to check which room and which tenant caused damage between moving in and moving out, or when the damage occurred due to a disaster or the like.

[0105] Furthermore, the renovation company staff can load a list of rental properties that the management company has entrusted them with renovating from the management server 1 into the renovation company terminal 7, display it on the display (display device 52), load the interior image data (panoramic image) of the selected rental property or room from the management server 1 into the renovation company terminal 7, display it on the display (display device 52), and select a position marker with the input device 51 (mouse, etc.) to view a photo (chronological historical photo) of the damaged area at the position of the position marker after the fact. This allows the renovation company staff to check the situation without having to go to the site, and can use it to create an estimate for the renovations necessary to restore the room to its original condition when the tenant moves out.

[0106] In addition, an insurance company employee can read a list of rental properties that the insurance company is insuring from the management server 1 into the insurance company terminal 6, display it on the display (display device 52), read the interior image data (panoramic image) of the selected property or room from the management server 1 into the insurance company terminal 6, display it on the display (display device 52), and select a position marker with the input device 51 (mouse, etc.) to view photos (historical photos over time) of the damaged area at the position of the position marker after the fact. This allows the situation to be confirmed without going to the site, and the information necessary for an insurance claim for restoration to original condition to be obtained and output. [Explanation of symbols]

[0107] 1 Management Server 2 Staff terminal 3. Resident terminal 4 Owner's device 5 Management company terminal 6 Insurance company terminal 7 Renovation company terminal 8. Communication Lines 9. 360-degree camera 10. Means of communication 11 Property information storage means 12 Panoramic image storage means 13 Position marker information storage means 14 Special photo point information storage means 15 Attached information storage means 16 Data Management Measures 17 Barcode Generation Method 30 Means of communication 31 Touch panel display 31a Imaging device 32 Panoramic image display means 32a Panoramic image input means 33 Position marker display means 33a Position marker registration means 34 Position marker selection means 35 Special photo point information display means 36 Special image capturing means 37 Special photo point information transmission means 38. Means for inputting auxiliary information 39 Property designation means 50 Means of communication 51 Input Device 52 Display device 53 Property List Display Method 54 Property information display means 55 Tenant list display means 56 Panoramic image display means 57 Position marker display means 58 Position marker selection means 59 Special photo point information display means

Claims

1. a management server that manages information; a terminal device used by a user that can communicate with the management server via a communication line; Equipped with The management server a panoramic image storage means for storing panoramic images of each section of a rental property; a position marker information storage means for storing position marker information including position information and position marker type information of a special point set by specifying a position on the panoramic image; a special-shot point information storage means for storing special-shot images, which are images captured at the positions of the position markers, in association with the respective position markers, together with information on the dates on which the special-shot images were captured; Equipped with The terminal device A display device; panoramic image display means for acquiring the panoramic image information from the panoramic information storage means and displaying a panoramic image on the display device; a position marker display means for acquiring the position marker information from the position marker information storage means and displaying the position marker on the display device by superimposing it on the panoramic view image; a feature point information display means for acquiring the feature images associated with each of the position markers from the feature point information storage means, and displaying on the display device a list or slides in which the feature images of the feature points are arranged in order of their shooting dates; A rental property management support system comprising:

2. the terminal device is a portable terminal device, An input device; An imaging device; a position marker selection means for selecting a position marker to be displayed on the display device so as to be superimposed on the panoramic view image in accordance with an input from the input device; a close-up image capturing means for capturing the close-up image of a selected position marker, which is a position marker selected by the position marker selecting means, using the imaging device; a special-image point information updating means for storing the special-image photographed by the special-image photographing means in the special-image point information storage means of the management server together with specific information of the selection position marker associated with the special-image and photographing date and time information of the special-image; 2. The rental property management support system according to claim 1, further comprising:

3. The terminal device acquiring a position for registering the position marker on the display screen of the display device on which the panoramic image is displayed by the panoramic image display means in accordance with an input from the input device; generating the position marker information with the acquired position as a new position of the special photograph point; A location marker registration means for storing the location marker information in the location marker information storage means of the management server.

3. The rental property management support system according to claim 2, further comprising:

4. The management server an auxiliary information storage means for storing auxiliary data in which information auxiliary to the special-effect image is recorded in association with the special-effect image; Equipped with The terminal device an auxiliary information input means for inputting auxiliary data in which information auxiliary to the special-effect image is recorded for the special-effect image photographed by the special-effect image photographing means; an ancillary information updating means for storing the ancillary data input from the ancillary information input means in the ancillary information storage means of the management server; Equipped with The special point information updating means generates a barcode (referring to a one-dimensional barcode or a two-dimensional barcode) containing link address information for accessing the attached data attached to the special image for the special image photographed by the special image photographing means, adds the barcode to the special image, and stores the special image together with specific information of the selection position marker related to the special image and photographing date and time information of the special image in the special point information storage means.

3. The rental property management support system according to claim 2, wherein:

5. The rental property management support system of claim 1, characterized in that the location marker display means displays location markers associated with the close-up image taken on only one date and location markers associated with the close-up images taken on two or more dates in different colors, shapes, or patterns.

6. A program characterized in that, in a terminal device that is equipped with a display device, an input device, an imaging device, a communication device, and a computer and that is capable of communicating via a communication line, the program is loaded into the computer and executed to cause the terminal device to function as any one of the terminal devices of claims 1 to 5.

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