Vehicle valuation device

The vehicle appraisal device improves buyer satisfaction by revealing unseen parts and reevaluating the appraisal value, encouraging repairs and extending vehicle lifespan.

JP2025119500APending Publication Date: 2025-08-14TOYOTA JIDOSHA KK
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Patent Information

Application Number
JP2024014420
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2024-02-01
Publication Date
2025-08-14

AI Technical Summary

Technical Problem

Existing vehicle appraisal systems fail to assess the condition of invisible vehicle parts, leading to inadequate evaluation and reduced satisfaction for prospective buyers of used cars, and there is a need to extend vehicle lifespan.

Method used

A vehicle appraisal device with a visualization data acquisition unit to reveal invisible parts, an appraisal value acquisition unit, and a reevaluation unit to determine a reevaluated appraisal value based on this data.

Benefits of technology

Enhances buyer satisfaction by allowing visual inspection of unseen vehicle parts and encourages repairs, thereby extending the vehicle's lifespan.

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Abstract

To provide a vehicle valuation device which improves satisfaction of prospective used vehicle purchasers in purchasing used vehicles, and extends vehicle life.SOLUTION: A vehicle valuation device 20 is provided, comprising a visualization data acquisition unit 210 for acquiring visualization data that visualizes invisible portions of each vehicle, a valuation amount acquisition unit 210 for acquiring a valuation amount of the vehicle, and a reassessed valuation amount determination unit 230 for reassessing the valuation amount on the basis of the visualization data to determine a reassessed valuation amount.SELECTED DRAWING: Figure 3
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Description

[Technical Field]

[0001] The present invention relates to a vehicle appraisal device. [Background technology]

[0002] Patent document 1 discloses an information processing system for recording a vehicle chart that contains information useful when assessing a vehicle by allowing data related to the vehicle, such as inspections, to be written by a repair shop or the like. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent No. 5112348 Summary of the Invention [Problem to be solved by the invention]

[0004] In the information processing system described in Patent Document 1, it is not possible to check how inspections and repairs are actually being carried out on parts of the vehicle that are not visible, making it difficult to assess whether the evaluation of the vehicle is appropriate, and there is room for improvement in terms of the satisfaction of prospective used car buyers. Meanwhile, in recent years, there has been a demand to maintain the value of products, materials, resources, etc. for as long as possible and to minimize the generation of waste, and there is also a desire for vehicles to have a longer lifespan.

[0005] In consideration of the above, the present invention aims to provide a vehicle appraisal device that can improve the satisfaction of those who wish to purchase used cars when purchasing a used car and can extend the life of the vehicle. [Means for solving the problem]

[0006] The vehicle appraisal device of the present invention described in claim 1 comprises a visualization data acquisition unit that acquires, for each vehicle, visualization data that makes invisible parts of the vehicle visible, an appraisal value acquisition unit that acquires the appraisal value of the vehicle, and a reevaluation appraisal value determination unit that reevaluates the appraisal value based on the visualization data and determines a reevaluated appraisal value.

[0007] In the vehicle appraisal device according to the present invention, a prospective used car buyer can visually check the unseen parts of the vehicle and then confirm the reevaluated appraisal amount, making it easier to determine whether the reevaluated appraisal amount is reasonable. This allows the prospective buyer to purchase a used car with a sense of satisfaction, thereby improving purchase satisfaction. Furthermore, because the appraisal amount is reevaluated using visualized data, the appraisal amount can be increased depending on the condition of the unseen parts of the vehicle. Therefore, by making vehicle owners aware that repairing the unseen parts of the vehicle will increase the appraisal amount, vehicle owners can be encouraged to repair the unseen parts of the vehicle, which can extend the vehicle's lifespan. [Effects of the Invention]

[0008] As described above, the vehicle appraisal system of the present invention has the excellent effect of improving the satisfaction of those wishing to purchase used cars when purchasing a used car, and realizing a longer lifespan for the vehicle. [Brief explanation of the drawings]

[0009] [Figure 1] 1 is a diagram illustrating an example of a schematic configuration of a vehicle appraisal system including a center server according to one embodiment of the present invention. [Figure 2] FIG. 2 is a block diagram showing the hardware configuration of a center server according to an embodiment of the present invention. [Figure 3] 3 is a block diagram showing an example of the functional configuration of a CPU in a center server according to one embodiment of the present invention. FIG. [Figure 4] 10 is a flowchart showing an example of the flow of a vehicle appraisal process according to one embodiment of the present invention. DETAILED DESCRIPTION OF THE INVENTION

[0010] A vehicle appraisal system 10 including a center server 20 as a vehicle appraisal device according to one embodiment of the present invention will be described below with reference to the accompanying drawings. As shown in Fig. 1, the vehicle appraisal system 10 of this embodiment is configured to include, as an example, the center server 20 as an example of a vehicle appraisal device, a buyer terminal 42, and a maintenance company terminal 52. Note that the number of buyer terminals 42 and maintenance company terminals 52 included in the vehicle appraisal system 10 is not limited to the number shown in Fig. 1. The center server 20, the buyer terminal 42, and the maintenance company terminal 52 are each connected to one another via a network 30.

[0011] (Buyer's terminal) The buyer terminal 42 is a terminal operated by a user who is a buyer 40 of a used car, and is a terminal such as a smartphone, tablet terminal, or computer owned by the user. Since any known terminal can be used as the buyer terminal 42, detailed description thereof will be omitted here. In this embodiment, an application for vehicle appraisal (hereinafter referred to as a vehicle appraisal app), which will be described later, is installed on the buyer terminal 42.

[0012] (Maintenance company terminal) The maintenance company terminal 52 is a terminal that stores various maintenance information related to a plurality of used cars owned by a maintenance company, a maintenance shop, or the like that performs vehicle maintenance, and is a terminal such as a smartphone, a tablet terminal, or a computer. Since a known terminal can be used as the maintenance company terminal 52, detailed description thereof will be omitted here. In this embodiment, visualization data that makes invisible parts of the vehicle visible is stored in the maintenance company terminal 52.

[0013] Examples of visualization data include video data of a vehicle repair process and data showing images of the vehicle before and after repair at the repaired area. Visualization data also includes pre-repair data showing vehicle evaluations by occupants when test driving the vehicle before repair, and post-repair data showing vehicle evaluations by occupants when test driving the vehicle after repair. The data showing the vehicle evaluations may be a video of the occupant's test drive. It is preferable that the occupant who evaluates the vehicle before and after repair is the same person. The evaluations may not be conducted by a single occupant, and may be conducted by multiple occupants. Visualization data also includes data that quantifies, or visualizes, the degree of deterioration of internal structural parts of parts that cannot be directly seen, when the deterioration over time affects the appraisal, by inferring the deterioration from information such as "vehicle usage time" and "vehicle usage location." Another type of visualized data is data that shows that in the event of an accident, the surface has been repaired, but there is internal damage that was not noticed at the time of the repair, and that the repair is incomplete, based on information on the acceleration of the vehicle at the time of the accident and information on the repair history.

[0014] (Center server) 2, the center server 20 includes a CPU 20A, a ROM 20B, a RAM 20C, and a communication I / F 20G. The CPU 20A, the ROM 20B, the RAM 20C, and the communication I / F 20G are connected to each other via an internal bus 20H so as to be able to communicate with each other.

[0015] The CPU 20A is a central processing unit that executes various programs and controls each part. That is, the CPU 20A reads out a program from the ROM 20B and executes the program using the RAM 20C as a work area.

[0016] The ROM 20B stores various programs and various data. The RAM 20C temporarily stores programs or data as a working area.

[0017] The ROM 20B in this embodiment stores a vehicle appraisal program, which is a program for realizing each function of the center server 20.

[0018] The communication I / F 20G is an interface for connecting to the network 30.

[0019] 3, the CPU 20A has a condition receiving unit 200, an appraisal amount obtaining unit 210, a visualization data obtaining unit 220, a reevaluation appraisal amount determining unit 230, and a presentation unit 240. Each functional configuration is realized by the CPU 20A reading and executing a vehicle appraisal program stored in the ROM 20B.

[0020] The condition receiving unit 200 receives the conditions of a desired used car from a buyer 40. Specifically, as shown in FIG. 1, the condition receiving unit 200 receives information output from a buyer terminal 42 operated by a user. In this embodiment, a vehicle appraisal application is installed in the buyer terminal 42. The user operates the buyer terminal 42 to launch the vehicle appraisal application and input the conditions of the desired used car.

[0021] The vehicle appraisal app presents one or more pieces of information included in the vehicle information as selection items to the user of the buyer terminal 42. Specifically, as an example, a plurality of pieces of information are displayed as a plurality of selection items on the display screen of the buyer terminal 42, and selectable check boxes or the like are displayed near each selection item, making each selection item selectable. Note that the method for selecting the selection items is not limited to the above, and any known selection method can be used. The vehicle appraisal app also prompts the user to input a desired purchase price.

[0022] The appraisal value acquisition unit 210 acquires desired purchase information, including the desired purchase price, input via the vehicle appraisal app via the network 30, detects a corresponding vehicle based on the acquired desired purchase information, and acquires the appraisal value of the detected vehicle. Specifically, the appraisal value acquisition unit 210 extracts a corresponding vehicle based on vehicle information, such as the vehicle name, grade, model year, color, and mileage, of multiple vehicles stored in an external database (not shown). The appraisal value acquisition unit 210 compares the vehicle information of the extracted vehicle with market information (not shown) accumulated in an external database to acquire the current appraisal value of the vehicle. Note that the market information may be from a publicly known external database. The appraisal value acquisition unit 210 determines a vehicle whose acquired appraisal value is equal to or less than the desired purchase price input via the vehicle appraisal app to be a corresponding vehicle. Note that there may be multiple corresponding vehicles.

[0023] The visualized data acquisition unit 220 acquires the visualized data of the vehicle from the visualized data stored in the maintenance company terminal 52 via the network 30. If the vehicle has no repair history, the visualized data acquisition unit 220 acquires visualized data indicating that the vehicle has no repair history.

[0024] The reevaluation assessment amount determination unit 230 reevaluates the assessment amount based on the acquired visualization data and determines the reevaluation assessment amount. Specifically, the reevaluation assessment amount is determined according to the degree of change between before and after the repair. The degree of change between before and after the repair can be expressed, for example, by assigning points in advance for each repair content and then totaling the number of points. This number of points is additionally input as visualization data by the maintenance company terminal 52 of the maintenance company 50. The reevaluation assessment amount determination unit 230 adds or subtracts from the assessment amount according to the number of points assigned to the visualization data.

[0025] It should be noted that the reevaluation assessment amount determination unit 230 is not limited to the above configuration. As an example, the reevaluation assessment amount determination unit 230 may use a trained model, input information indicating the current appraisal price of the vehicle and visualization data as input data to the trained model, and obtain information indicating the reevaluation assessment amount as output data of the trained model. In this embodiment, the trained model is formed, for example, using a DNN (Deep Neural Network) as machine learning. It should be noted that the type of machine learning is not particularly limited, and known machine learning can be used. In addition, for example, data that combines information indicating the appraisal price and visualization data with information indicating the reevaluation assessment amount can be used as training data or the like for machine learning.

[0026] The presentation unit 240 presents the visualized data and the reevaluated appraisal amount to the buyer 40. Specifically, the presentation unit 240 displays the visualized data and the reevaluated appraisal amount on the display screen of the buyer terminal 42 on which input has been performed by the vehicle appraisal app via the communication I / F 20G and O on the network.

[0027] Next, the flow of the vehicle appraisal process by the center server 20 will be described with reference to Fig. 4. The vehicle appraisal process is performed by the CPU 20A reading out the vehicle appraisal program from the ROM 20B, expanding it into the RAM 20C and executing it.

[0028] 4, first, in step S11, the condition receiving unit 200 receives the conditions for the desired used car from the buyer 40. Next, in step S12, the CPU 20A determines whether the condition receiving unit 200 has received the conditions for the desired used car from the buyer terminal 42. If not (step S12; NO), the process of step S12 is repeated until the conditions for the desired used car are received.

[0029] On the other hand, if it is determined in step S12 that the conditions for the desired used car have been accepted (step S12; YES), then in step S13, the appraisal value acquisition unit 210 detects a suitable vehicle based on the purchase request information including the desired purchase price as described above, and acquires the appraisal value of the detected suitable vehicle. If in step S14 the appraisal value acquisition unit 210 has not detected a suitable vehicle (step S14; NO), then in step S15, the CPU 20A, for example, causes the presentation unit 240 to notify the buyer 40 that there is no suitable vehicle, and the series of processes ends. Note that the notification is, for example, performed by displaying "No suitable vehicle" on the display screen of the buyer terminal 42.

[0030] In step S14, if the relevant vehicle is detected by the appraisal value acquisition unit 210 (step S14; YES), in step S16, the visualization data acquisition unit 220 acquires the visualization data of the relevant vehicle from the visualization data stored in the maintenance company terminal 52.

[0031] In step S17, the reevaluated appraisal amount determination unit 230 reevaluates the appraisal amount based on the acquired visualization data and determines the reevaluated appraisal amount, as described above. Next, in step S18, the presentation unit 240 presents the visualization data and the reevaluated appraisal amount to the buyer 40 who has entered information using the vehicle appraisal app, thereby completing the series of processes.

[0032] Next, the effects of the center server 20 as a vehicle appraisal device in this embodiment will be described.

[0033] The center server 20 of this embodiment allows a buyer 40 who wishes to purchase a used car to visually check the unseen parts of the vehicle and then check the reevaluated appraisal amount, making it easier to consider whether the reevaluated appraisal amount is reasonable. As a result, the buyer 40 can purchase the used car with satisfaction, thereby improving purchase satisfaction.

[0034] Furthermore, the center server 20 of this embodiment reevaluates the appraisal value based on the visualized data, so the appraisal value can be increased depending on the condition of the vehicle's invisible parts. Therefore, by making the vehicle owner aware that repairing the invisible parts will increase the appraisal value, the vehicle owner can be encouraged to repair the invisible parts, and repairs can extend the life of the vehicle.

[0035] In addition, the center server 20 of this embodiment acquires video footage of the repair process as visualized data, so that by watching the video, the buyer 40 can visually confirm that repairs to invisible parts are being carried out reliably.

[0036] Furthermore, the center server 20 of this embodiment acquires images before and after repair as visualized data, so the buyer 40 can visually confirm the condition of the invisible parts before and after repair.

[0037] Furthermore, the center server 20 of this embodiment acquires, as visualized data, pre-repair data indicating the evaluation of the vehicle when test driving the vehicle before repair, and post-repair data indicating the evaluation of the vehicle when test driving the vehicle after repair. Therefore, the buyer 40 can visually check and compare the evaluations of the vehicle when test driving before and after repair, and can confirm the effect of repairing invisible parts.

[0038] In addition, in this embodiment of the center server 20, the reevaluation appraisal amount determination unit 230 determines the reevaluation appraisal amount based on the degree of change before and after repair, so the buyer 40 can set a price based on the change before and after repair.

[0039] (Variation) In addition to the above configuration, the center server 20 may further include a reception unit (not shown) that receives a repair request for an invisible part of a vehicle. In this case, when the reception unit receives a repair request, the presentation unit 240 presents, for example, on a terminal of the owner of the vehicle that made the repair request, visualization data of a repair similar to the repair request performed on a vehicle other than the vehicle that received the repair request. After the presentation unit 240 presents the visualization data, the reception unit again accepts the repair request.

[0040] In this way, in the modified example, the owner of the vehicle desiring repair is allowed to visually check what repairs will be made using visualization data of other vehicles, and then the repair request is accepted. Therefore, the owner can make a request after checking the actual repairs of the invisible parts.

[0041] [remarks] In the above embodiment, the presenting unit 240 displays the visualized data and the reevaluated appraisal amount on the display screen of the buyer terminal 42, but the present invention is not limited to this. For example, the presenting unit 240 may present the visualized data and the reevaluated appraisal amount to the buyer 40 by email or the like. The method of presentation is not particularly limited, and any known method can be adopted.

[0042] In the above embodiment, the vehicle information is stored in a database on the cloud, but the present invention is not limited to this example. The vehicle information may be stored in a storage device such as the ROM 20B or storage included in the center server 20. The processing flow described in the above embodiment is also an example, and unnecessary steps may be deleted, new steps may be added, or the processing order may be changed within the scope of the gist of the invention.

[0043] In addition, the configurations of the center server 20, the buyer terminal 42, and the maintenance company terminal 52 described in the above embodiment are merely examples, and may be changed according to the situation within the scope of the main idea. [Explanation of symbols]

[0044] 20 center server (vehicle appraisal device), 210 appraisal amount acquisition unit, 220 visualization data acquisition unit, 230 revaluation assessment amount determination unit, 240 presentation unit

Claims

[Claim 1] a visualization data acquisition unit that acquires, for each vehicle, visualization data that makes invisible parts of the vehicle visible; an appraisal value acquisition unit that acquires an appraisal value of the vehicle; a reevaluation assessment amount determination unit that reevaluates the assessment amount based on the visualization data and determines a reevaluation assessment amount; A vehicle appraisal device comprising:

Citation Information

Patent Citations

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