Information processing system and information processing method

Abstract

To provide an information processing system and an information processing method which can improve information security.SOLUTION: An information processing system comprises: a communication device which is installed at a location of a person to be visited, and stores device information about an own device; a visitor terminal device which stores visitor information; and a server device which stores the device information and information on the person to be visited in association with each other. The visitor terminal device transmits pre-registered information including the information on the person to be visited inputted by a visitor and the visitor information to the server device. The server device registers the visitor information in association with the information on the person to be visited based on the pre-registered information. The visitor terminal device transmits visit information including the device information acquired from the communication device when the visitor visits the person to be visited and the visitor information to the server device. The server device determines whether or not the device information included in the visit information is identical with the device information stored in association with the information on the person to be visited registered in association with the visitor information included in the visit information.SELECTED DRAWING: Figure 3

Description

[Technical Field]

[0001] The present disclosure relates to an information processing system and an information processing method. [Background technology]

[0002] Conventionally, there is known a technology related to a delivery service (visit service) in which a visitor such as a delivery company delivers a delivery item to a delivery destination (visit destination). For example, Patent Document 1 describes a system that authenticates a visitor at a visit destination using an authentication code that stores information about the visitor's facial feature points. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent Publication No. 2021-163109 Summary of the Invention [Problem to be solved by the invention]

[0004] However, in the system of Patent Document 1, information about the visitor's facial feature points is sent to the destination in advance, and therefore the information about the facial feature points, which is the visitor's personal information, is provided to the destination. This is not desirable from the perspective of protecting the visitor's personal information. Furthermore, the system of Patent Document 1 requires the use of an intercom at the destination, but because the specifications of the intercom vary depending on the destination, it is necessary to use personal information that is independent of the intercom specifications. In other words, the system of Patent Document 1 cannot be substituted with information other than the visitor's personal information. Furthermore, because the intercom is provided by the person being visited at the destination, it is difficult for the delivery company performing the delivery service to equip the intercom with functions tailored to their business services.

[0005] The present disclosure has been made in view of the above-mentioned problems, and an object of the present disclosure is to provide an information processing system and an information processing method that can improve information security. [Means for solving the problem]

[0006] An information processing system of one embodiment of the present disclosure comprises a communication device installed at the location of a visited person and storing device information related to the communication device itself, a visitor terminal device storing visitor information related to visitors who will visit the visited person, and a server device storing the device information in association with visited person information related to the visited person, wherein the visitor terminal device transmits pre-registration information including the visited person information input by the visitor and the visitor information to the server device, the server device registers the visitor information in association with the visited person information based on the pre-registration information, the visitor terminal device transmits visit information to the server device including the device information acquired from the communication device when the visitor visits the visited person and the visitor information, and the server device determines whether the device information included in the visit information matches the device information stored in association with the visited person information registered in association with the visitor information included in the visit information.

[0007] An information processing method of one embodiment of the present disclosure is an information processing method executed by a server device that stores device information regarding a communication device installed at the location of a visited person in association with visited person information regarding the visited person, the method receiving pre-registration information including the visited person information input by a visitor visiting the visited person and visitor information regarding the visitor, registering the visitor information in association with the visited person information based on the pre-registration information, receiving visit information including the device information acquired from the communication device when the visitor visited the visited person and the visitor information, and determining whether the device information included in the visit information matches the device information stored in association with the visited person information registered in association with the visitor information included in the visit information. [Effects of the Invention]

[0008] According to the present disclosure, it is possible to provide an information processing system and an information processing method that can improve information security. [Brief explanation of the drawings]

[0009] [Figure 1] 1 is a functional block diagram illustrating a schematic configuration of an information processing system according to an embodiment. [Figure 2] 2 is a diagram showing an example of a table stored in a storage unit of the server device of FIG. 1; FIG. [Figure 3] 1. FIG. 4 is a sequence diagram illustrating an example of a processing procedure executed by the information processing system of FIG. [Figure 4] FIG. 4 is a diagram showing an example of a table at the start of the sequence in FIG. 3. [Figure 5] FIG. 10 is a diagram illustrating an example of a table in which visitor information is registered. [Figure 6] 2 is a flowchart showing an example of processing executed by the server device of FIG. 1. DETAILED DESCRIPTION OF THE INVENTION

[0010] Hereinafter, embodiments of the present disclosure will be described with reference to the drawings. In the drawings, identical or equivalent components are denoted by the same reference numerals, and redundant descriptions of identical or equivalent components will be omitted as appropriate.

[0011] [Overall configuration] FIG. 1 is a functional block diagram showing a schematic configuration of an information processing system 1 according to one embodiment. As shown in FIG. 1, the information processing system 1 includes a visitor terminal device 10, a server device 20, a communication device 30, and a visited terminal device 40. The visitor terminal device 10 and the server device 20 are connected to each other via a network such as the Internet so that they can communicate with each other. The visitor terminal device 10 and the server device 20 may also be connected to each other via another method such as a wireless local area network (LAN). The server device 20 may also be connected to the visited terminal device 40 via a network so that they can communicate with each other. The visitor terminal device 10 can communicate with the communication device 30 via short-range wireless communication. The short-range wireless communication may be a known communication method such as Bluetooth (registered trademark) or NFC (Near Field Communication).

[0012] 1 indicate information processing in the information processing system 1, and the symbols attached to each arrow correspond to the symbols shown in the sequence diagram of Fig. 3, which will be described later. Specific details of the information processing in the information processing system 1 will be described in detail in the description of Fig. 3, which will be described later.

[0013] The information processing system 1 is a system used when a visitor visits a visited person. For example, the information processing system 1 is used in a delivery service (visit service) in which a visitor, such as a delivery company, delivers a delivery item to a visited person located at a delivery destination (visit destination). In this case, the visited person is a recipient who receives the delivery item, and the visit destination is the location of the visited person, such as the home or business office. However, the information processing system 1 does not necessarily have to be used in delivery services, and may also be used in other visiting services, such as visiting care services provided by nurses or caregivers. In the information processing system 1, a query process is executed in the server device 20 to query whether a visitor has visited an appropriate visited person. Details of the query process will be described later.

[0014] The visitor terminal device 10 is a terminal device used by a visitor who visits a visited person. The visitor terminal device 10 can be configured, for example, as a smartphone, a tablet terminal, or a computer. As shown in FIG. 1 , the visitor terminal device 10 has, as functional units, a control unit 11, a memory unit 12, a communication unit 13, a display unit 14, and an input unit 15.

[0015] The control unit 11 controls and manages the entire visitor terminal device 10, including each functional unit of the visitor terminal device 10. The control unit 11 performs various controls, for example, by running a control program stored in the memory unit 12 or an external storage device. For example, the control unit 11 can be configured with a control device such as a CPU (Central Processing Unit) or an MPU (Micro Processing Unit).

[0016] The storage unit 12 is a storage medium capable of storing programs and data. The storage unit 12 can be configured, for example, with a semiconductor memory or a magnetic memory. Specifically, the storage unit 12 can be configured, for example, with an EEPROM (Electrically Erasable Programmable Read-Only Memory). The storage unit 12 stores, for example, programs for operating the control unit 11.

[0017] The communication unit 13 executes information communication with an external device. In this embodiment, the communication unit 13 executes information communication with the server device 20. The communication unit 13 executes information communication, for example, by wire or wirelessly. The communication unit 13 also executes short-range wireless communication with the communication device 30. The communication unit 13 transmits and receives various information through information communication.

[0018] The display unit 14 is a device that displays images. The display unit 14 is configured with a well-known display such as a liquid crystal display (LCD), an organic electro-luminescence display (ELD), or an inorganic electro-luminescence display (IELD). The display unit 14 displays various information under the control of the control unit 11.

[0019] The input unit 15 is a mechanism capable of receiving operational input from a user to the visitor terminal device 10. The input unit 15 is configured, for example, with a group of operation buttons or a keyboard provided on the main body of the visitor terminal device 10. Furthermore, if the display unit 14 is provided with a touch sensor, the touch sensor provided on the display unit 14 may function as the input unit 15.

[0020] The server device 20 is configured by, for example, one or more physical servers. The server device 20 may be a virtual server provided in the cloud. The server device 20 is managed by, for example, a delivery company. As shown in FIG. 1, the server device 20 includes, as functional units, a control unit 21, a storage unit 22, and a communication unit 23.

[0021] The control unit 21 controls and manages the entire server device 20, including each functional unit of the server device 20. The control unit 21 performs various controls, for example, by running a control program stored in the storage unit 22 or an external storage device. For example, the control unit 21 can be configured by a control device such as a CPU or an MPU.

[0022] The storage unit 22 is a storage medium capable of storing programs and data. The storage unit 22 can be configured, for example, with a semiconductor memory or a magnetic memory. Specifically, the storage unit 22 can be configured, for example, with an EEPROM. The storage unit 22 stores, for example, a program for operating the control unit 21.

[0023] In this embodiment, the storage unit 22 stores a table used to execute the query process, the details of which will be described later.

[0024] The communication unit 23 executes information communication with external devices. In this embodiment, the communication unit 23 executes information communication with the visitor terminal device 10 and the visited terminal device 40. The communication unit 23 transmits and receives various information through information communication.

[0025] The communication device 30 is installed at the location of the person being visited. The communication device 30 is provided to the person being visited by, for example, a delivery company. The delivery company lends the communication device 30 to the person being visited, for example, with or without payment. Alternatively, the person being visited may purchase the communication device 30 and provide it to the person being visited. The person being visited installs the communication device 30 at the location of the person being visited, in a location that can be accessed by a visitor when the visitor arrives at the person being visited. For example, the communication device 30 is installed next to or around the intercom of the person's home or business. The communication device 30 stores device information related to the device itself. As shown in FIG. 1, the communication device 30 has, as functional units, a control unit 31, a memory unit 32, and a communication unit 33.

[0026] The control unit 31 controls and manages the entire communication device 30, including each functional unit of the communication device 30. The control unit 31 performs various controls, for example, by running a control program stored in the storage unit 32 or an external storage device. For example, the control unit 31 can be configured by a control device such as a CPU or an MPU.

[0027] The storage unit 32 is a storage medium capable of storing programs and data. The storage unit 32 can be configured, for example, with a semiconductor memory or a magnetic memory. Specifically, the storage unit 32 can be configured, for example, with an EEPROM. The storage unit 32 stores, for example, a program for operating the control unit 31.

[0028] The storage unit 32 also stores device information related to the communication device 30. The device information is information that can uniquely identify the communication device 30, and is, for example, an identifier assigned to the communication device 30. The device information is stored in the storage unit 32 in advance by, for example, a delivery company.

[0029] The communication unit 33 communicates information with external devices. In this embodiment, the communication unit 33 communicates information with the visitor terminal device 10. For example, the communication unit 33 performs short-range wireless communication with a visitor terminal device 10 that is within a predetermined range of the communication device 30, and transmits device information to the visitor terminal device 10.

[0030] The visited person terminal device 40 is a terminal device used by the visited person. The visited person terminal device 40 can be configured, for example, as a smartphone, a tablet terminal, or a computer. As shown in FIG. 1 , the visited person terminal device 40 includes, as functional units, a control unit 41, a storage unit 42, a communication unit 43, a display unit 44, and an input unit 45.

[0031] The control unit 41 controls and manages the entire visited terminal device 40, including each functional unit of the visited terminal device 40. The control unit 41 performs various controls, for example, by running a control program stored in the memory unit 42 or an external storage device. For example, the control unit 41 can be configured with a control device such as a CPU or MPU.

[0032] The storage unit 42 is a storage medium capable of storing programs and data. The storage unit 42 can be configured, for example, with a semiconductor memory or a magnetic memory. Specifically, the storage unit 42 can be configured, for example, with an EEPROM. The storage unit 42 stores, for example, a program for operating the control unit 41.

[0033] The communication unit 43 executes information communication with an external device. In this embodiment, the communication unit 43 executes information communication with the server device 20.

[0034] The display unit 44 is a device that displays images. The display unit 44 is configured with a well-known display such as a liquid crystal display, an organic EL display, or an inorganic EL display. The display unit 44 displays various information under the control of the control unit 41.

[0035] The input unit 45 is a mechanism capable of receiving operation input from a user to the visited terminal device 40. The input unit 45 is configured, for example, with a group of operation buttons and a keyboard provided on the main body of the visited terminal device 40. Furthermore, if the display unit 44 is provided with a touch sensor, the touch sensor provided on the display unit 44 may function as the input unit 45.

[0036] Table Contents FIG. 2 is a diagram showing an example of a table stored in the storage unit 22 of the server device 20 of FIG. 1. The table stores information used to execute inquiry processing. For example, the table stores information about all visitors who have registered to use the delivery service for which the information processing system 1 is used. The table stores device information and information about visitors (hereinafter also referred to as "visitor information") in association with each other. In this embodiment, the table includes, for example, as shown in FIG. 2, items such as a visitor ID, a visitor name, an address, contact information, a device ID, and a visitor ID.

[0037] The visited person ID is an identifier for uniquely identifying the visited person in the server device 20. The visited person name is the name of the visited person. The visited person name is, for example, the real name or nickname entered by the visited person when registering to use the delivery service. The address is the address of the visited person. The contact information is the contact information of the visited person. The contact information can be any appropriate contact information, for example, a telephone number or email address. In the table, the visited person ID is newly set (assigned) to the visited person, for example, when the visited person registers to use the delivery service using the information processing system 1. The visited person name, address, and contact information are recorded in the table based on the input by the visited person, for example, when the visited person registers to use the delivery service using the information processing system 1.

[0038] The device ID is an identifier for uniquely identifying the communication device 30 in the server device 20. For example, when the communication device 30 is provided to the recipient by the delivery company, the device ID is entered by the delivery company in association with the recipient ID of the recipient to whom the communication device 30 is provided, and is recorded in a table. For example, in the example shown in FIG. 2, the device ID "DIDA001" is stored in association with the recipient ID of "UIDA001". Furthermore, the device ID "DIDA002" is stored in association with the recipient ID of "UIDA002". Similarly, one device ID is stored in association with each of the other recipient IDs.

[0039] The visitor ID is an identifier for uniquely identifying a visitor in the server device 20. The visitor ID may be, for example, an ID assigned to the visitor or the ID of the visitor terminal device 10 used by the visitor. Any ID that can uniquely identify a visitor can be used as the visitor ID. In the server, the visitor ID is recorded in a table in association with the visited person, for example, when a visitor registers that he or she will visit a visited person. Therefore, in the initial state before a visitor registers that he or she will visit a visited person, the visitor ID is not recorded in the table. Details of registering that a visitor will visit a visited person will be described in detail in the description of Figure 3 below.

[0040] [Example of processing in an information processing system] Next, an example of processing executed by the information processing system 1 will be described. Fig. 3 is a sequence diagram showing an example of processing procedures executed by the information processing system 1 of Fig. 1. At the start of the sequence shown in Fig. 3, it is assumed that no visitor IDs are recorded in the table stored in the storage unit 22 of the server device 20, as shown in Fig. 4, for example.

[0041] First, before visiting the person to whom the visitor is to be visited, the visitor registers that he or she will be visiting the person to whom the visitor is to be visited. For example, the visitor can register that he or she will be visiting the person to whom the visitor is to be visited by inputting information about the person to whom the visitor is to be visited (i.e., visited person information) into visitor terminal device 10.

[0042] The visitor terminal device 10 accepts the visitor's input of visitor information (step S1). The visitor information may be any information that allows the server device 20 to identify the visitor, such as information recorded in a table stored in the memory unit 22. Specifically, the visitor information may be, but is not limited to, a visitor ID, a visitor's name, and / or an address. For example, when delivering a delivery item, a delivery company that is a visitor refers to the waybill attached to the delivery item and inputs information about the visitor who is the delivery destination into the visitor terminal device 10. Here, it is assumed that the visitor inputs the visitor ID "UIDA001" as the visitor information.

[0043] The visitor terminal device 10 generates pre-registration information based on the visited person information input in step S1. The pre-registration information includes the visited person information input by the visitor in step S1 and visitor information related to the visitor. The visitor information may be any information that can identify the visitor, such as a visitor ID. If the visitor ID is an ID assigned to the visitor, the visitor terminal device 10 can obtain the visitor ID, for example, by receiving input of the visitor ID from the visitor or by authenticating the visitor (for example, login authentication). If the visitor ID is the ID of the visitor terminal device 10, the visitor terminal device 10 can obtain the visitor ID, for example, by reading out the ID of the visitor terminal device 10 stored in the memory unit 12. The visitor terminal device 10 generates pre-registration information that includes the visited person information input by the visitor and the visitor ID, which is visitor information.

[0044] Here, it is assumed that the visitor terminal device 10 has acquired a visitor ID of "UIDB001." In this case, the visited person information input in step S1 is the visited person ID "UIDA001," so the visitor terminal device 10 generates pre-registration information including the visited person ID "UIDA001" and the visitor ID "UIDB001."

[0045] Then, the visitor terminal device 10 transmits the generated pre-registration information to the server device 20 (step S2).

[0046] When server device 20 receives the pre-registration information from visitor terminal device 10, it registers the visitor information (here, a visitor ID) in the table of storage unit 22. Specifically, server device 20 registers the visitor information in association with the visited person information based on the pre-registration information (step S3). In this example, server device 20 registers "UIDB001" as the visitor ID in the table stored in storage unit 22 in association with the visited person ID "UIDA001" included in the pre-registration information. Specifically, server device 20 registers visitor ID "UIDB001" in association with the visited person ID "UIDA001," as shown in FIG. 5, for example.

[0047] Next, the visitor visits the visited person. For example, the visitor, who is a delivery person, delivers the delivery item to the visited person's address at the delivery destination.

[0048] When a visitor visits the visited person's location, the visitor causes the visitor terminal device 10 to acquire device information of the communication device 30. The device information may be any information that can identify the communication device 30, such as a device ID. For example, the visitor brings the visitor terminal device 10 close to the communication device 30, thereby performing short-range wireless communication between the visitor terminal device 10 and the communication device 30 and causing the visitor terminal device 10 to acquire the device ID of the communication device 30. Through the short-range wireless communication between the visitor terminal device 10 and the communication device 30, the communication device 30 transmits the device ID of the communication device 30, which is stored in the memory unit 32, to the visitor terminal device 10 (step S4). The visitor terminal device 10 acquires the device ID transmitted from the communication device 30.

[0049] The visitor terminal device 10 generates visit information that includes the device information (here, the device ID) and the visitor information (here, the visitor ID) acquired from the communication device 30. The visitor terminal device 10 can acquire the visitor information, for example, in a manner similar to the method described above for generating the pre-registration information.

[0050] The visitor terminal device 10 transmits the generated visit information to the server device 20 (step S5).

[0051] The server device 20 executes a query process based on the visit information received from the visitor terminal device 10. Specifically, the server device 20 determines whether the device information (here, the device ID) included in the visit information matches the device information stored in association with the visited information registered in association with the visitor information (here, the visitor ID) included in the visit information (step S6).

[0052] For example, assume that the device ID acquired by the visitor terminal device 10 in step S4 is "DIDA001." In this example, the visitor ID is "UIDB001," and therefore the visit information transmitted from the visitor terminal device 10 in step S5 includes the device ID "DIDA001" and the visitor ID "UIDB001." The server device 20 determines whether the device ID "DIDA001" included in the visit information matches the device ID stored in association with the visited person information registered in association with the visitor ID "UIDB001" included in the visit information. In the example shown in FIG. 5, the visited person ID, which is the visited person information registered in association with the visitor ID "UIDB001," is "UIDA001." Furthermore, the device ID stored in association with the visited person ID "UIDA001" is "DIDA001." This device ID "DIDA001" matches the device ID "DIDA001" included in the visit information. In this case, the server device 20 determines that the visitor visited the appropriate visited person.

[0053] If the server device 20 determines in step S6 that the visitor has visited the appropriate visited person, that is, if it determines that the device information included in the visit information matches the device information stored in association with the visited person information registered in association with the visitor information included in the visit information, it may notify the visited person terminal device 40 that a visitor has visited (step S7-1). For example, the server device 20 sends a message to the contact information stored in the table of the storage unit 22 notifying them that a visitor is visiting. The visited person can recognize that the visitor has visited by checking the notification sent to the visited person terminal device 40.

[0054] On the other hand, for example, suppose the device ID acquired by the visitor terminal device 10 in step S4 is "DIDA002." In this example, the visitor ID is "UIDB001," and therefore the visit information transmitted from the visitor terminal device 10 in step S5 includes the device ID "DIDA002" and the visitor ID "UIDB001." The server device 20 determines whether the device ID "DIDA002" included in the visit information matches the device ID stored in association with the visited person information registered in association with the visitor ID "UIDB001" included in the visit information. In the example shown in FIG. 5, the visited person ID, which is the visited person information registered in association with the visitor ID "UIDB001," is "UIDA001." Furthermore, the device ID stored in association with the visited person ID "UIDA001" is "DIDA001." This device ID "DIDA001" does not match the device ID "DIDA002" included in the visit information. In this case, the server device 20 determines that the visitor did not visit an appropriate visited person. That is, in this case, the visitor intended to visit a visited person in which a communication device 30 with a device ID of "DIDA001" was installed, but in reality, the visitor visited a different visited person in which a communication device 30 with a device ID of "DIDA002" was installed. Therefore, the server device 20 can determine that the visitor's destination is inappropriate.

[0055] If the server device 20 determines in step S6 that the visitor has not visited the appropriate recipient, that is, if it determines that the device information included in the visit information does not match the device information stored in association with the recipient information that is registered in association with the visitor information included in the visit information, the server device 20 may notify the visitor terminal device 10 of error information indicating that the destination is incorrect (step S7-2). The visitor can recognize that the destination is incorrect by checking the error information notified to the visitor terminal device 10.

[0056] As described above, in the information processing system 1, device information and visited person information are stored in association with each other in the server device 20. When a visitor visits a visited person, the visitor causes the visitor terminal device 10 to acquire the device information of the communication device 30, and the visitor terminal device 10 transmits visit information including the acquired device information and visitor information to the server device. The server device 20 determines whether the visitor has visited an appropriate visited person based on whether the device information included in the visit information matches the device information stored in association with the visited person information registered in association with the visitor information included in the visit information. Therefore, there is no need to provide personal information about the visitor and the visited person to the communication device 30 located at the visited person's location. As a result, personal information is not provided to external devices other than the server device 20, and the information processing system 1 can improve information security in the system.

[0057] In the above embodiment, when the visited person confirms the notification in step S7-1, the visited person may input an operation to the visited person terminal device 40 regarding a service desired for the delivery item delivered by the delivery company that is the visitor. The service may be any service that the delivery company provides to the visited person, and one example may be a drop-off service. A drop-off service is a service in which the visitor places the delivery item at a location designated by the visited person, such as in front of the door, a delivery box, a garage, or a storage shed, without meeting the visitor. However, the service is not limited to a drop-off service and may be another service.

[0058] For example, if the person being visited confirms the notification in step S7-1, the person being visited inputs an operation to the visited terminal device 40 to use the drop-off service. In this case, the person being visited inputs an operation to the visited terminal device 40 to use the drop-off service and a designated location where the delivery will be left for drop-off. When the visited terminal device 40 accepts the operation input from the visited person, it transmits the accepted content to the server device 20. The server device 20 transmits information received based on the operation input from the visited person to the visited terminal device 40 to the visitor terminal device 10. The visitor terminal device 10 displays the received information, for example, on the display unit 14. The visitor can perform the drop-off service by leaving the delivery at the designated location according to the information displayed on the display unit 14. In this way, the person being visited can use the specified service using the visited terminal device 40, so there is no need to install functions tailored to the business service in the communication device 30. This improves convenience for both the visitor and the visited person.

[0059] [Example of processing performed by the server device] FIG. 6 is a flowchart showing an example of processing executed by the server device 20 of FIG.

[0060] 6, the server device 20 receives pre-registration information including visited person information and visitor information (step S11). The pre-registration information is the information transmitted from the visitor terminal device 10 in step S2 of FIG.

[0061] Next, the server device 20 registers the visitor information in association with the visited person information based on the pre-registration information (step S12). The specific process of step S12 is the same as step S3 in Fig. 3, and therefore a detailed description thereof will be omitted here.

[0062] Furthermore, the server device 20 receives visit information including the device information and the visitor information (step S13). The visit information is the information transmitted from the visitor terminal device 10 in step S5 of FIG.

[0063] Then, the server device 20 determines whether or not the device information included in the visit information corresponds to the visited person information registered in advance in step S12 (step S14). Step S14 corresponds to the inquiry process described in step S6 of Fig. 3. That is, the server device 20 determines whether or not the device information included in the visit information matches the device information stored in association with the visited person information registered in association with the visitor information included in the visit information.

[0064] If the server device 20 determines that the device information included in the visit information corresponds to the pre-registered visited person information (Yes in step S14), it notifies the visited person terminal device 40 that a visitor has visited (step S15). On the other hand, if the server device 20 determines that the device information included in the visit information does not correspond to the pre-registered visited person information (No in step S14), it notifies the visitor terminal device 10 of error information indicating that the destination is incorrect (step S16). Steps S15 and S16 correspond to steps S7-1 and S7-2 in FIG. 3, respectively, and therefore detailed description thereof will be omitted here. In this way, the server device 20 can determine whether the visitor has visited the appropriate visited person.

[0065] Although the present disclosure has been described based on the drawings and embodiments, it should be noted that those skilled in the art can easily make various modifications and alterations based on the present disclosure. Therefore, it should be noted that these modifications and alterations are included in the scope of the present disclosure. For example, functions included in each functional unit or step can be rearranged so as not to be logically inconsistent, and multiple functional units or steps can be combined or divided into one. [Explanation of symbols]

[0066] 1. Information Processing Systems 10 Visitor terminal device 11, 21, 31, 41 Control unit 12,22,32,42 Storage section 13, 23, 33, 43 Communications Department 14,44 Display section 15,45 Input section 20 Server device 30 Communication equipment 40 Visited terminal device

Claims

1. a communication device that is installed at the location of the visited person and stores device information related to the communication device; a visitor terminal device that stores visitor information regarding a visitor who visits the visited person; a server device that stores the device information and visited person information related to the visited person in association with each other; Equipped with the visitor terminal device transmits to the server device pre-registration information including the visited information and the visitor information input by the visitor; the server device registers the visitor information in association with the visited person information based on the pre-registration information; the visitor terminal device transmits visit information to the server device, the visitor information including the device information acquired from the communication device when the visitor visited the visited person; the server device determines whether the device information included in the visit information matches the device information stored in association with the visited information registered in association with the visitor information included in the visit information; Information processing system.

2. 2. The information processing system of claim 1, wherein if the server device determines that the device information included in the visit information does not match the device information stored in association with the visited information registered in association with the visitor information included in the visit information, the server device notifies the visitor terminal device of error information indicating that the destination is incorrect.

3. Further provided is a visited person terminal device used by the visited person, When the server device determines that the device information included in the visit information matches the device information stored in association with the visited information registered in association with the visitor information included in the visit information, the server device notifies the visited terminal device that the visitor has visited. The information processing system according to claim 1 .

4. The information processing system according to claim 3 , wherein the server device transmits information received based on an operation input to the visited terminal device by the visited person to the visitor terminal device.

5. An information processing method executed by a server device, which stores device information relating to a communication device installed at a location of a visited person and visited person information relating to the visited person in association with each other, receiving pre-registration information including the visited person information input by a visitor who will visit the visited person and visitor information regarding the visitor; registering the visitor information in association with the visited person information based on the pre-registration information; receiving visit information including the device information acquired from the communication device when the visitor visited the visited person and the visitor information; determining whether the device information included in the visit information matches the device information stored in association with the visited information registered in association with the visitor information included in the visit information; Information processing methods.

Images