Membership system
A smartphone-based membership system addresses the limitations of traditional stamp cards by enhancing customer engagement and staff retention through customizable coupons and NFTs, facilitating marketing analysis and local economic growth.
Patent Information
- Application Number
- JP2024022457
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- Filing Date
- 2024-02-16
- Publication Date
- 2025-08-28
Smart Images

Figure 2025126077000001_ABST
Abstract
Description
[Technical Field]
[0001] The present invention relates to a membership system, and more particularly to a membership marketing system. [Background technology]
[0002] Traditionally, restaurants have encouraged repeat visits by distributing stamp cards. However, stamp cards are issued for each store, and when there are many different types, they can be inconvenient to carry around and there is a risk of losing them (see, for example, Patent Document 1). Therefore, there has been a demand for a system that is bulky and does not get lost. Furthermore, with the stamp card system, there was no way to notify cardholders of campaigns or encourage them to visit the store, so a way to encourage existing customers to visit the store was needed.
[0003] Furthermore, stamp cards make it difficult to grasp customer preferences in detail, and they cannot be used as marketing data. Therefore, there was a need for a system that could measure customer preferences and store visit patterns. Furthermore, even if a restaurant trains excellent staff, they may be poached by other restaurants or go independent. Even if the staff they have worked so hard to train move to another restaurant, there is no benefit for the restaurant that trained them. Therefore, there was a need for a way to reward restaurants that train excellent staff. [Prior art documents] [Patent documents]
[0004] [Patent Document 1] Patent No. 6759432 Summary of the Invention [Problem to be solved by the invention]
[0005] We provide a membership system that can be used to attract people to events and for marketing. [Means for solving the problem]
[0006] According to this specification, the following inventions are provided. (1) A membership system, A customer information management section that stores each customer's ID, password, email address, and rank type. a user authentication processing unit that performs user authentication using an ID and password for a terminal that has accessed via the Internet; a coupon management unit that stores coupons prepared by stores for each of a plurality of ranks; A search tool that allows you to search for stores according to genre, situation, and scene, a homepage creation means for displaying the store, menu details, issued coupons, and coupon redemption buttons using information from the store information management section; means for transmitting and recording a usage history to a customer information management unit by clicking a coupon usage button; A means to display a list of customers' coupon usage history and rank them; a display means for changing the coupon to be displayed according to the rank; A membership system having a payment means for charging paying members. (2) A membership system as described in (1), in which the members and stores are limited to a certain area. (3) The membership system of (1) further includes a means for sending questionnaires to members and analyzing customer preferences based on the answers to the questionnaires. (4) A system further including an event attraction means, A means for presenting a registration QR code (registered trademark, also called a two-dimensional barcode) to participants of the event in the membership system; A way for visitors to register with at least their name, email address, and / or LINE; A means of issuing and distributing coupons and / or NFT coins to registered users; A means of sending surveys, store information and coupons to registered users. If a subscriber wishes, they can register as a paid member. Paid members will be given the opportunity to receive free or discount coupons and / or NFT coins that can be used at restaurants through registered media. At restaurants, it will measure who has used which coupon, and accordingly send out discount information, coupons, and / or NFT coins via email newsletters and / or LINE to encourage repeat visits. A way to create a stamp rally linked to an event A means to distribute free or discount coupons and / or NFT coins depending on the achievement level of the stamp rally; (1) A membership system having the following features: (5) Furthermore, it will be a means for registered users to pay tips to restaurants and / or staff in the form of coupons or NFT coins. A way for restaurant customers to evaluate staff As a means for other stores to recruit staff based on their evaluations A means of issuing NFTs linked to the movement of store staff A way to provide members with NFT coins or coupons to give to store clerks A fixed percentage of the transferred staff will be paid to the store that trained them. (1) A membership system having the following features: (6) A membership system as described in (3) above, which classifies members by attributes and / or grade and utilizes the system to issue coupons and / or disseminate information according to the attributes and / or grade. (7) A membership system as described in (4), which includes providing wallets and NFT coins to those who register for the event. (8) A membership system similar to (5) where stores are rated using NFT coins or coupons. (9) A membership system according to (3), including a means of marketing analysis. [Effects of the Invention]
[0007] According to the present invention, a novel membership system is provided. [Brief explanation of the drawings]
[0008] [Figure 1] FIG. 1 is a diagram showing the overall scheme of the present invention. [Figure 2] FIG. 2 is a diagram illustrating the system of the present invention. [Figure 3] Figure 3 is a table in the member information database. [Figure 4] FIG. 4 is a table of the store information database. [Figure 5] Figure 5 is a table showing coupon usage. [Figure 6] FIG. 6 is a table showing the tip or coupon acquisition status of store clerks. [Figure 7] FIG. 7 shows an example of a purpose-specific selection screen on the terminal side of the system of the present invention. [Figure 8] FIG. 8 shows an example of a situation-based selection screen on the terminal side of the system of the present invention. [Figure 9] FIG. 9 shows an example of a selection screen for each type of food on the terminal side of the system of the present invention. [Figure 10] Figure 10 shows photos of the dishes at each restaurant. [Figure 11] Figure 11 is a photo of selecting a coupon. [Figure 12] Figure 12 is a photo of someone pressing the "Use" button on the coupon screen. [Figure 13] Figure 13 is a photo of the screen after using the coupon. [Figure 14] FIG. 14 is a diagram of the new store information registration screen. [Figure 15] Figure 15 is the screen for modifying and updating existing stores. [Figure 16] FIG. 16 is an example of a table summarizing coupon usage history. [Figure 17] FIG. 17 is a table showing the store names, the number of coupon usages, and the usage fees by month. [Figure 18] Figure 18 is a flyer for Machida City's Meat Gourmet Festival with a QR code. DETAILED DESCRIPTION OF THE INVENTION
[0009] According to one aspect of the present invention, the following invention is provided. (1) A membership system, A customer information management section that stores each customer's ID, password, email address, and rank type. a user authentication processing unit that performs user authentication using an ID and password for a terminal that has accessed via the Internet; a coupon management unit that stores coupons prepared by stores for each of a plurality of ranks; A search tool that allows you to search for stores according to genre, situation, and scene, a homepage creation means for displaying the store, menu details, issued coupons, and coupon redemption buttons using information from the store information management section; means for transmitting and recording a usage history to a customer information management unit by clicking a coupon usage button; A means to display a list of customers' coupon usage history and rank them; a display means for changing the coupon to be displayed according to the rank; A membership system having a payment means for charging paying members.
[0010] With this membership system, customers do not need to carry around paper or plastic store cards issued by stores; they can simply carry a smartphone or tablet terminal 1 to search for their favorite stores, display coupons that can be used there, and receive special deals. The terminal and server are equipped with input and display means, but these are omitted from the diagram. The terminal in Figure 2 can be accessed and used by at least three types of users: the system administrator, the customer, and the store.
[0011] The terminal 1 may also be connected to a printing means or an external storage device, and the server may be connected to a printing means or a database server, and may be linked to an external email newsletter, LINE distribution system, etc. Furthermore, it may also be linked via API to other generation AI, stamp rally systems, NFT coupon generation management systems, etc.
[0012] Members jump to a registration landing page from a QR code or URL displayed on a flyer (e.g., Figure 18) or advertisement, where they register their name, email address, etc., and also register with LINE. The system administrator sends step emails to the email address or LINE to encourage customers to register with the membership system of the present invention. In this case, it is preferable to include a special coupon as a registration benefit.
[0013] Because step emails are sent automatically at the specified date and time, it is expected that customers will remember the coupon and be motivated to visit the store. In particular, by sending emails just before the coupon expiration date, it is expected that there will be a surge in demand.
[0014] When you go to a store, search for the store name to display the store's page, display the available coupons posted there, place an order with the store clerk, and press the "Use" button, the usage history is sent to the server and recorded in the coupon management unit 8 (Figure 5). It is preferable for the store clerk to press the "Use" button, but the customer can also click it while the clerk is watching.
[0015] The type of coupon that can be used varies depending on the amount of the product purchased, so it is possible to infer to some extent the customer's price range based on which coupon they used. In addition, by knowing the date and time the coupon was used, it is possible to infer to some extent which customers visit the store more frequently and what products they prefer (Figures 16 and 17).
[0016] In this case, instead of pressing the "Use" button on the smartphone screen, you can display the barcode, scan it with a reader in the store, and then press the "Use" button. Furthermore, if you use an online register with a barcode reader, you can also find out what products the customer purchased and the prices, allowing for even more detailed customer analysis.
[0017] The present invention aims to increase visits to brick-and-mortar stores such as local restaurants by making customers members and issuing coupons to encourage repeat visits. Therefore, it is preferable to target a single region, such as a town, city, or ward. The maximum size is preferably a prefecture. However, customers from other regions who visit to use coupons can also use the local membership system.
[0018] In a membership system, information such as member name, email address and / or LINE account, gender, and store visit information registered via QR code or other methods is stored in the member information management unit of server 4. Coupons can be issued based on this information to encourage repeat store visits or visits to stores with similar preferences. Coupons can be paper, online, or NFT, but those that can be presented online with a smartphone are preferable. By having the store scan the coupon (e.g., barcode) at the time of payment, information such as member preferences and store visit frequency can be accumulated and used for marketing analysis. Cash registers installed in stores are preferably internet-connected cash registers (net cash registers) that can read barcodes. If an online cash register is used, it can be connected to the membership system of the present invention to register coupon usage status. Furthermore, customer order information can be imported into the system of the present invention to analyze customer preferences. Furthermore, members can be graded based on factors such as the number of store visits and purchase prices, and frequent store visitors can be classified into higher grades, allowing for priority distribution of advantageous coupons when issuing coupons.
[0019] A store wishing to issue a coupon connects to server 4 from terminal 1, registers the coupons it can issue in the store information management unit, and, if approved by the system administrator, makes them searchable and displayable on the membership system's homepage. The system administrator may also send the coupon to members via email or LINE (hereinafter sometimes referred to as "push media"). In this case, the system administrator also provides the URL of the membership system's homepage, encouraging unregistered members to register.
[0020] Once a coupon is registered, it may be automatically included in the next email newsletter or LINE message and distributed. It is also preferable to post coupon information on the homepage and include a link in the email newsletter or LINE message so that members can access, select, and use the coupon.
[0021] The homepage may display a list of valid coupons, and members may click on the coupon they want to use to display the coupon's barcode on the coupon page, which can then be used at the store. The coupon barcode contains information such as the membership number and coupon number.
[0022] After receiving a coupon, the member goes to their favorite store and uses it. When using the coupon, they press the "Use coupon" button (Fig. 12), and the usage history is written to the customer information management unit 15 of this system. Even if a barcode is not used, pressing the use button also sends terminal information, so the user and the coupon used can be identified, and the coupon usage history is recorded in the customer information management unit 15 (Figs. 16 and 17). This allows the store to accumulate information such as the member's preferences and frequency of visits, making it easier to implement marketing measures that are more tailored to the target attributes.
[0023] Furthermore, by using an online cash register with a barcode reader, more information can be accumulated and used for marketing analysis, which can be done using artificial intelligence and machine learning to automatically suggest optimal coupons and stamp rallies.
[0024] Typically, when issuing coupons, each store develops its own app to issue the coupons, but with the membership system of the present invention, members can search for dozens or even hundreds of stores and use coupons simply by logging in to the membership system's homepage. The membership system of the present invention can also be in the form of a smartphone app; whereas with an app, the app needs to be updated every time the operating system is upgraded, this system allows everything to be done with just one app or system, so members only need to make the necessary modifications to one app, which has the added benefit of eliminating the effort and expense of having to deal with each system update.
[0025] In the system of the present invention, since locally based restaurants and other establishments are member stores, it is preferable that the system does not allow stores that are part of national chains to register. It is preferable that even if such stores apply for membership, they will be rejected during the screening process.
[0026] The membership system of the present invention can also be linked to attracting customers to events. In other words, by utilizing the event, event participants can register as free or paid members of the system of the present invention, and even after the event, coupons and stamp rallies can be automatically sent via email newsletters or LINE messages to attract customers to stores, increasing customer lifetime value and guiding them to paid membership businesses.
[0027] To achieve this, event participants are shown a QR code and directed to push media such as email newsletters and LINE to encourage registration. At the same time, providing registrants with coupons (barcodes, NFT coins, etc.) exclusive to the event increases the registration rate. Coupons can be used by displaying them on the membership system homepage. Coupon information is also provided in email newsletters and LINE messages sent after registration. Coupons provided when participating in the event can be used at stores exhibiting at the event.
[0028] It is preferable to hold a stamp rally at the event to encourage visitors to visit as many stores as possible. The stamp rally may use an external system (for example, the digital stamp rally creation system https: / / petanco.net / ) or may be independently programmed. The external system may link data with the system of the present invention via an API, allowing the use of data and applications.
[0029] In this invention, coupons issued by stores may be paper, barcodes, or NFT coupons. NFTs (Non-Fungible Tokens) are non-fungible tokens with unique characteristics. Non-fungible tokens are tokens that can generate unique, one-of-a-kind value. They are being used in a variety of fields, including gaming, memberships, proof of real estate ownership, copyrights, and art. In this invention, by linking them to employees, the employee's job change can be tracked. NFT tokens can be issued on a company's own server or using external systems such as OpenSea (https: / / opensea.io / ja) or AVACUS (AVACUS Inc.). By linking any of these systems via an API, NFT tokens can be issued using this system.
[0030] NFTs (Non-Fungible Tokens) are non-fungible tokens that can be built primarily on the Ethereum (ETH) blockchain. Most NFTs are issued using a common standard called "ERC721," so they can generally be traded anywhere that uses a wallet or marketplace that complies with this standard. Contracts can be attached to NFTs, and these contracts are essentially programs, allowing various additional functions to be programmed into NFTs. For example, a contract can be added that requires a member store employee to pay a certain percentage to their previous store each time they change jobs.
[0031] This programmability allows NFT creators to pre-program secondary distribution fees and transaction volume limits. By utilizing this function, it is possible to create a system where a portion of the purchase price is transferred to the creator when the NFT is distributed, even after the creator has left their hands. This system can be used to pay part or all of the referral fee to the previous store or system administrator when recruiting an employee.
[0032] NFTs have a unique feature that other tokens don't have: they are non-fungible. This makes it possible for NFTs to prove their inherent value, expanding the use cases for blockchain, such as proving ownership of memberships and real estate, and enabling the sale and purchase of such assets.
[0033] A unique, irreplaceable token is called an NFT, while a fungible token, like a cryptocurrency, is called an FT (Fungible Token). Some cryptocurrencies are NFT-related, developed for use within specific NFT games or NFT platforms.
[0034] Registered members will be given coupons or NFT coins via push media to attend the event, and will also be given discount coupons and vouchers to encourage them to visit the store. NFT coins can be used for payment at stores participating in the event. They can also be used as tips in physical stores.
[0035] By offering coupons or NFT coins, it is possible to increase the registration rate for email newsletters, LINE, etc. For email newsletters and LINE, step emails can be used to send information about upcoming events or stamp rallies. This is possible by linking the server of this invention with LINE's API (LINE Messaging API, etc.). This can encourage repeat participation even for people who overlooked advertising.
[0036] You can also use step emails to create campaigns encouraging free subscribers to sign up for paid membership. For example, you can encourage subscribers to sign up for a free 3-month trial membership (paid membership starts from the 4th month) or by offering a special coupon as a special offer.
[0037] In addition, by holding events such as stamp rallies after the event has ended, customers can enjoy the afterglow of the event while visiting more stores and collecting points, which is expected to increase the frequency of visits. If there are stores that issue special coupons for stamp rallies, customers can enjoy meals and other items at even better prices.
[0038] A membership system based on attributes can be created, such as a loyal membership for people who frequently use restaurants for business entertainment, or a subscription membership for a specific restaurant for people who have a set favorite restaurant. Attributes can be set arbitrarily, but for example, you could tag each attribute with the genre of restaurants you frequently visit, such as ramen, sushi, izakaya, or bar, and distribute more special coupons (limited to a certain number of people, for example) only to those with a specific attribute.
[0039] Loyal customers will receive more rewards, NFT coins, and more.
[0040] In this invention, multiple stores participating in the event may form a group and distribute the discount coupons they issue through a single push media. This allows coupons from many different stores to be viewed and compared at once, stimulating interest and increasing the frequency of store visits, and also making it easier to introduce new products, etc.
[0041] Normally, even at events, event organizers and event exhibitors are required to register on LINE or other platforms, which makes the registration process cumbersome for registrants, and they also have to find the email of the desired store among many other emails.However, with this system, store introductions, coupons, new product introductions, etc. can be done within a single push media, so members can be reached efficiently and are less likely to be overlooked.
[0042] Initially, media registrants will only be solicited from stores that participated in the event, but stores that did not participate in the event or that opened after the event may be added as affiliated stores to the event customer attraction system after a separate review by the system administrator.
[0043] The event customer attraction system of the present invention is a system that is established by collecting membership fees from members, but it can also be a system that collects fees from affiliated stores.
[0044] It is also preferable to have a website that displays a list of coupons issued by each store. Such a list can be generated by AI, or a separate website can be generated by a program. In this case, if the coupon list is stored in an Excel spreadsheet, a page for the list can be easily generated using a known website generation tool.
[0045] In addition, the present invention may also allow users to accumulate NFT coins by walking. By walking and checking in at stamp rally stores, users can accumulate points, and once a certain amount of points has been accumulated, they may be able to exchange them for NFT coins or coupons. This can stimulate the local economy.
[0046] NFT coins and coupons can be used to pay at events and as tips to stores and staff. Additionally, members can vote for store staff members as their favorites by providing them with tips or NFT coupons, with the most popular staff receiving rewards such as higher salaries, bonuses, and recognition. Tips can be funded by sources including, but not limited to, distributions from system administrators and donations from corporate sponsors. The popularity votes will also be visible to external recruiters, allowing them to recruit highly rated staff members or assign them to stores with poor performance.
[0047] Furthermore, stores that have cultivated highly rated staff will be recognized and will be able to receive rewards, which can be funded by additional tips (NFT coins), system administrators, corporate sponsors, etc.
[0048] The system of this invention is a community-based system and is suitable for revitalizing towns and villages. Revitalizing local stores is essential for local circular revitalization innovation. In cooperation with the government, it is also possible to revitalize shopping districts and stimulate the local economy. [Example]
[0049] The present invention will be described below based on examples, but these are merely examples and the present invention is not limited to these examples. First, customers who visit a store, event, etc. for the first time register as free members using a QR code (e.g., Figure 18) displayed on a flyer or similar (Figure 3). In this case, they register an email address and password, or a membership number (or ID) and password, so that they can log in to the member site. To encourage registration, it is preferable to offer benefits for registration. For example, benefits can be discount coupons or coupons that can be exchanged for products, but are not limited to these.
[0050] By logging in to the member site (homepage), members can search for stores and view the coupons they can use and the conditions (Fig. 11), and by presenting the coupon barcode at the store (Fig. 12), they can receive the coupon benefits. After use, the total amount used for the coupon is displayed (Fig. 13). For example, at a restaurant, the prizes offered with the coupon include miso soup, soup, eggs, roasted pork, french fries, rolled omelet, gyoza, oden, bread, salad, beer, meat sets, etc., but are not limited to these. It is preferable to attach a price to these prizes (service items) so that the amount used can be calculated.
[0051] Once a user registers as a member, coupons are sent to them periodically via email newsletter and / or LINE. If a user finds a coupon they like, it acts as an incentive to visit that store, which is expected to increase the frequency of their visits to the store. Heavy users can be given even more preferential treatment, and member grades can be divided according to frequency of use and / or amount spent. In Figure 3, there are four levels (A to D), but there could be more or fewer levels. In the case of five levels, names such as Diamond, Platinum, Gold, Silver, and Bronze could be used. Ranks are preferably determined by the number of coupons used per month, the amount of coupons spent, and the number of coins used. Higher ranks entitle users to receive special benefits at stores.
[0052] Also, if you have a high rank, you are more likely to be appointed as an Explore Meister, and if you are appointed, Explore will provide you with 100,000 yen a year in food expenses and you may be able to promote yourself as a professional on social media etc.
[0053] Alternatively, instead of assigning grades based on frequency of use or usage fee, users may be grouped by attributes. For example, groups may be created based on preferences, such as a group that likes sushi, a group that likes ramen, and a group that likes wine, and coupons may be issued that match the preferences.
[0054] Furthermore, you can create a stamp rally, and if you collect stamps by visiting stores, you can receive a discount coupon. This stamp rally can be created using an external program, or it can be created using the system of the present invention in conjunction with an external program via API (for example, a digital stamp rally creation system such as https: / / petanco.net / ).
[0055] A store staff member can log in to the server 4 of the system of the present invention from a terminal 1 and register a coupon (coupon management means 8, FIG. 4). When registering a coupon, it is preferable to also register a banner and / or a photo of the food being served. The registered coupon is delivered to members via email newsletters and / or LINE messages (step email delivery means 7). The step email delivery means 7 can distribute coupons to members by scheduled delivery or spot delivery. At this time, store advertisements can also be placed in the step emails.
[0056] In principle, members are paid members, and by paying a fixed amount each month, they receive discount coupons. To encourage customers to register after experiencing the benefits, it is possible to offer free use for a certain period of time, after which they are automatically converted to paid membership. Stores can also distribute coupons with luxurious benefits, even at the risk of incurring a loss, in order to encourage customers to visit. Such discount campaigns can also increase the number of member registrations.
[0057] Examples of search screens on the terminal side of the system of the present invention are shown in Figures 7 to 9. The first screen allows users to select a menu by purpose, such as breakfast, lunch, or dinner. The next screen allows users to select a genre based on the situation, such as dining alone, dining with friends, drinking, or an after-party. The third screen allows users to select a menu by cuisine, such as Japanese, Italian, Chinese, or yakiniku. These genres are registered by checking the radio buttons when registering a restaurant (Figure 14). By narrowing down the search by purpose on the first screen, by situation on the next screen, and by cuisine on the final screen, users can efficiently find the desired restaurant and see whether or not coupons are available. This allows users to track the purpose, situation, and cuisine of their choice, understand their preferences, and use this information for marketing analysis to deliver coupons more tailored to their needs. For example, as shown in Figure 16, users can view a list of who used which coupon and when, or by specifying the number of times a coupon was used at which restaurant for a specific period (Figure 17). This data allows users to accumulate information on when and what coupons are popular, which can be used for marketing strategy planning and consulting for member restaurants. For example, it is possible to recommend that popular coupons be used at other types of stores.
[0058] To increase membership, event participants may be required to register with the system of the present invention. Free registration is required to participate in the event, and it is preferable to distribute coupons that can be used at the event to those who register. The system of the present invention is thought to be applicable to regional cities and municipalities other than Machida City, and is also thought to be effective in revitalizing areas experiencing depopulation. It can also work in cooperation with local governments to revitalize villages and towns.
[0059] For example, Machida City in Tokyo has long been a thriving post town, and there are famous restaurants that serve horse meat, so it is possible to create an event like a meat gourmet festival (Figure 18). This will revitalize the local shopping district and further stimulate the local economy. Explore Pass can achieve things that the government alone cannot.
[0060] Another way to increase membership is to lend out umbrellas with QR codes for membership registration free of charge, which can lead to more member registrations. Another effective way to encourage member registration is to distribute flyers with QR codes to stores, and offer incentives such as bonuses to stores that register. For example, by paying 500 yen to staff upon new registration and 500 yen to the store if the customer maintains a paid membership for three months, the store and its staff can earn additional income, which also serves as an incentive to increase member registrations. After that, by utilizing the system of this invention, sales can be expected to continue to grow.
[0061] The system of the present invention provides incentives for employee training by paying bonuses to stores that train excellent employees. Specifically, members tip or give coupons to employees they like, and employees who receive a large number of tips are presumed to be popular employees. These tips can come from corporate donations, contributions from the system administrator, or additional tips from users. The employee tip (coupon) acquisition status (Figure 6) stored in the employee evaluation means 19 can be viewed by external recruitment agents, after being modified as necessary (and kept partially confidential). Viewing the information is preferably paid for. Recruitment agents can identify employees with a large number of coupons or tips as excellent employees and introduce them to new jobs. When such excellent employees change jobs, the commission for the job change should be distributed, for example, 80% to the system administrator and the remaining 20% to the store that trained them. If the employee subsequently changes jobs, it is preferable to distribute the commission in the following proportions: 95% to the job change supporter and 5% to the store that trained the employee. This allows stores to earn future income by training excellent employees. [Industrial Applicability]
[0062] The present invention can be used in the event industry, the food and beverage industry, job change services, and the like. [Explanation of symbols]
[0063] 1 device 2. Internet connection 3. Internet 4 Server 5. Membership registration method 6. Login authentication methods 7-step email delivery method 8 Coupon Management Department 9 Homepage generation methods 10. Store search methods 11 Stamp rally generation method 12 Data Extraction Methods 13 Data transmission means 14 Paid Membership Management Method 15 Customer Information Management Department (DB) 16 Store Information Management Department (DB) 17. Wallet issuing method 18 NFT Coin Payment Methods 19. Salesperson evaluation method 20 NFT coin generation and distribution method for store staff 21 Generation AI 22 Payment Methods
Claims
1. It is a membership system, A customer information management section that stores each customer's ID, password, email address, and rank type; a user authentication processing unit that performs user authentication using an ID and password for a terminal that has accessed via the Internet; a coupon management unit that stores coupons prepared by stores for each of a plurality of ranks; A search tool that allows you to search for stores according to genre, situation, and scene, a homepage creation means for displaying the store, menu details, issued coupons, and coupon redemption buttons using information from the store information management section; means for transmitting and recording a usage history to a customer information management unit by clicking a coupon usage button; A means to display a list of customers' coupon usage history and rank them; a display means for changing the coupon to be displayed according to the rank; A membership system having a payment means for charging paying members.
2. 2. The membership system according to claim 1, wherein said members and stores are limited to a certain area.
3. 2. The membership system according to claim 1, further comprising means for sending a questionnaire to members and analyzing customer preferences based on the answers to the questionnaire.
4. The system further includes an event customer attraction means, A means for presenting a registration QR code to the membership system to participants of the event; A means for visitors to register with at least their name, email address, and / or LINE; A means for issuing and distributing coupons and / or NFT coins to registered users; A means of sending surveys, store information and coupons to registered users. If a subscriber wishes, they can register as a paid member. Paid members will be given the opportunity to receive free or discount coupons and / or NFT coins that can be used at restaurants through registered media. At restaurants, it will measure who used which coupon, and accordingly send out discount information, coupons, and / or NFT coins via email newsletters and / or LINE to encourage repeat visits. A way to create a stamp rally linked to an event A means of distributing free or discount coupons and / or NFT coins depending on the completion of the stamp rally; 2. The membership system of claim 1, comprising:
5. Additionally, it will be a way for registered users to pay tips to restaurants and / or staff with coupons or NFT coins. A way for restaurant customers to evaluate staff As a means for other stores to recruit staff based on their evaluations A means of issuing NFTs linked to the movement of store staff A way to provide members with NFT coins or coupons to give to store clerks A fixed percentage of the transferred staff will be paid to the store that trained them.
2. The membership system of claim 1, comprising:
6. 4. The membership system according to claim 3, wherein members are classified by attributes and / or grade, and coupons are issued and / or information is transmitted according to the attributes and / or grade.
7. The membership system of claim 4, comprising providing wallets and NFT coins to registrants who register for an event.
8. The membership system of claim 5, wherein stores are evaluated using NFT coins or coupons.
9. 4. The membership system of claim 3, further comprising a marketing analysis means.
Citation Information
Patent Citations
Restaurant usage promotion system, method and program
JP6759432B1