Employee business situation management system and employee business situation management method

Abstract

To provide an employee business situation management system and an employee business situation management method that can record acquired business information in association with a previously rearranged business kind.SOLUTION: An employee business situation management system manages the situation of employee's business. The employee business situation management system comprises an acquisition unit which acquires business information on the employee, and a recording unit which records the business information that the acquisition unit acquires together with attribute information classified based upon previously set setting information. The attribute information indicates a business kind.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present disclosure relates to an employee work status management system and an employee work status management method. [Background technology]

[0002] Known methods for collecting employee work information to manage employee work status include the actual measurement method, actual performance entry method, and estimated ratio method. With the actual measurement method, a third party observes and records employee work, or collects log information from the devices used by employees and detects and records the work content from the log information. With the actual performance entry method, employees record their own work content. With the estimated ratio method, a manager or other responsible person estimates and records the work content and work ratios of their department.

[0003] Generally, the work information obtained using these methods is unique to each implementation and is not systematically organized. This poses the problem that the work information obtained can only be used to improve individual work styles. On the other hand, when it comes to work improvement, there are limits to how much can be achieved by improving individual work styles, and the scale of improvement tends to be small. To achieve significant improvements, it is necessary to make major improvements to the work processes carried out within one's own department, rather than improving individual work styles. Furthermore, when comparing work styles with those of employees in other departments in the same job category at other companies in the same industry, there is also the problem that accurate comparisons cannot be made due to differences in work items. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent No. 7290893 [Patent Document 2] Patent No. 6395852 Summary of the Invention [Problem to be solved by the invention]

[0005] In view of the above, the present disclosure aims to provide an employee work status management system and an employee work status management method that can record acquired work information in association with pre-organized work types. [Means for solving the problem]

[0006] An embodiment of the present disclosure relates to the following [1] to

[10] .

[0007] [1] An employee work status management system that manages the work status of employees, an acquisition unit that acquires employee work information; a recording unit that records the business information acquired by the acquisition unit together with attribute information classified based on preset setting information, An employee work status management system, wherein the attribute information is information indicating a type of work.

[0008] [2] The employee work status management system described in [1], wherein the work information includes information indicating the work content and information indicating the time when the work related to the work content was performed.

[0009] [3] The employee work status management system described in [1] or [2], wherein the attribute information includes a first work classification and a second work classification that is a subdivision of the first work classification.

[0010] [4] The recording unit records the business information acquired by the acquisition unit together with auxiliary attribute information classified based on preset setting information, An employee work status management system described in any of [1] to [3], wherein the auxiliary attribute information includes at least one of information indicating a value assessment, information indicating an activity category, information indicating a customer, information indicating a target product, and information indicating a business location.

[0011] [5] The auxiliary attribute information includes information indicating a value assessment, The employee work status management system described in [4], wherein the information indicating the value assessment represents a priority based on specific criteria.

[0012] [6] The employee work status management system according to any one of [1] to [5], further comprising a classification unit that assigns the attribute information to the work information acquired by the acquisition unit.

[0013] [7] The employee work status management system described in [6], further comprising a memory unit that stores the tendency of assigning the attribute information to the work information.

[0014] [8] An employee work status management system according to any one of [1] to [7], further comprising a counting unit that counts the information recorded in the recording unit in response to a request from the output operation unit.

[0015] [9] The employee work status management system described in [8], further comprising a display unit that displays the information compiled by the compilation unit in the form of a graph or table.

[0016]

[10] An employee work status management method for managing the work status of employees, comprising: acquiring employee work information; and recording the acquired business information together with attribute information classified based on preset setting information, An employee work status management method, wherein the attribute information is information indicating a type of work. [Effects of the Invention]

[0017] According to the present disclosure, acquired business information can be recorded in association with pre-organized business types. [Brief explanation of the drawings]

[0018] [Figure 1] 1 is a block diagram showing an example of the configuration of an employee work status management system. [Figure 2A] FIG. 10 is a diagram illustrating an example of log information of a terminal. [Figure 2B] FIG. 10 is a diagram showing an example of information recorded in scheduler software. [Figure 2C]FIG. 10 is a diagram showing an example of information recorded by an employee. [Figure 2D] FIG. 10 is a diagram showing an example of information recorded by an employee based on setting information. [Figure 2E] FIG. 10 is a diagram showing another example of information recorded by an employee based on setting information. [Figure 3] FIG. 10 is a diagram illustrating an example of attribute information. [Figure 4A] FIG. 10 is a diagram showing an example of information indicating a value evaluation of auxiliary attribute information. [Figure 4B] FIG. 10 is a diagram showing an example of information indicating an activity category of auxiliary attribute information. [Figure 4C] FIG. 10 is a diagram showing an example of information indicating a customer of auxiliary attribute information. [Figure 4D] FIG. 10 is a diagram showing an example of information indicating target products of auxiliary attribute information. [Figure 4E] FIG. 10 is a diagram showing an example of information indicating a business location in auxiliary attribute information. [Figure 5A] FIG. 4 is a diagram illustrating an example of a graph displayed by a display unit. [Figure 5B] FIG. 4 is a diagram illustrating an example of a graph displayed by a display unit. [Figure 5C] FIG. 4 is a diagram illustrating an example of a graph displayed by a display unit. [Figure 5D] FIG. 4 is a diagram illustrating an example of a graph displayed by a display unit. [Figure 5E] FIG. 4 is a diagram illustrating an example of a graph displayed by a display unit. [Figure 5F] FIG. 4 is a diagram illustrating an example of a graph displayed by a display unit. [Figure 5G] FIG. 4 is a diagram illustrating an example of a graph displayed by a display unit. [Figure 5H] FIG. 4 is a diagram illustrating an example of a graph displayed by a display unit. [Figure 6] 10 is a flowchart showing an example of steps from input to recording in the employee work status management method when work information is information recorded based on setting information. [Figure 7]10 is a flowchart showing an example of steps from input to recording in a case where the work information is log information of a terminal in an employee work status management method. [Figure 8] 10 is a flowchart showing an example of a process from recording information to displaying information in an employee work status management method. DETAILED DESCRIPTION OF THE INVENTION

[0019] Hereinafter, an embodiment of the present disclosure will be described with reference to the drawings. The embodiment described below is an example of the present disclosure, and the present disclosure is not to be construed as being limited thereto. In the drawings referred to in this embodiment, identical parts or parts having similar functions are denoted by the same or similar reference numerals, and repeated description thereof may be omitted. Furthermore, part of the configuration may be omitted from the drawings.

[0020] An employee work status management system 1 according to an embodiment of the present disclosure will be described with reference to Figures 1 to 5H. Figure 1 is a block diagram showing an example of the configuration of the employee work status management system 1. The employee work status management system 1 is a system that manages the work status of employees.

[0021] As shown in FIG. 1, the employee work status management system 1 includes an input unit 10, a management unit 20, and an output unit 30.

[0022] First, the input unit 10 will be described. The input unit 10 is provided, for example, in a terminal operated by an employee. The input unit 10 may be provided by installing a program for executing the functions of the input unit 10 in the terminal operated by the employee. Alternatively, the terminal operated by the employee may execute the functions of the input unit 10 by starting a program installed in an external computer.

[0023] As shown in FIG. 1, the input unit 10 has business information 11 and setting information 12.

[0024] The business information 11 is business information of employees. The business information 11 is transmitted to the management unit 20 and acquired by the acquisition unit 21 described below. The business information 11 includes information indicating the business content and information indicating the time when the business related to the business content was performed.

[0025] The business information 11 may be, for example, log information of a terminal operated by an employee during working hours. FIG. 2A is a diagram showing an example of terminal log information. In the example shown in FIG. 2A, the terminal log information includes the application name of an application executed during working hours and the start time and end time of the application. In this case, the application name corresponds to information indicating the business content, and the application start time and end time correspond to information indicating the time when the business related to the business content was performed.

[0026] Furthermore, the task information 11 may be, for example, information recorded in scheduler software in which an employee records their daily work schedule. FIG. 2B is a diagram showing an example of information recorded in the scheduler software. In the example shown in FIG. 2B, the information recorded in the scheduler software includes task details entered by the employee and the start and end times of the tasks related to the task details. In this case, the task details entered by the employee correspond to information indicating the task details, and the start and end times of the tasks related to the task details correspond to information indicating the time when the tasks related to the task details were performed.

[0027] Furthermore, the task information 11 may be, for example, information recorded by an employee. FIG. 2C is a diagram showing an example of information recorded by an employee. The employee may record such information before the end of work on the day or after the start of work on the next day, for example, in a response form prepared on the web, in an electronic file such as word processing software or spreadsheet software, or on paper. This recorded information may then be imported into the input unit 10 manually or by a program. In the example shown in FIG. 2C, the information recorded by the employee includes the task content entered by the employee and the date and time when the task related to the task content was performed. In this case, the task content entered by the employee corresponds to information indicating the task content, and the date and time when the task related to the task content was performed corresponds to information indicating the time when the task related to the task content was performed.

[0028] Furthermore, the task information 11 may be information recorded by an employee based on the setting information 12 described below. FIG. 2D is a diagram showing an example of information recorded by an employee based on the setting information 12. The employee may input such information in the same manner as in FIG. 2C while referring to the setting information 12, or may input the information by selecting from a pull-down menu. In the example shown in FIG. 2D, the information recorded by the employee based on the setting information 12 includes major task categories, medium task categories, and minor task categories for the task content described below, as well as the date, start time, and end time of the task related to the task content. In this case, the minor task categories correspond to information indicating the task content, and the date, start time, and end time of the task related to the task content correspond to information indicating the time when the task related to the task content was performed. The major task categories and medium task categories correspond to attribute information described below.

[0029] 2E is a diagram showing another example of information recorded by an employee based on setting information 12. In the example shown in FIG. 2E, the information recorded by an employee based on setting information 12 includes, in addition to the example shown in FIG. 2D, an evaluation value for the work content, an activity category, a customer, a target product, and a work location. In this case, the evaluation value, activity category, customer, target product, and work location correspond to auxiliary attribute information, which will be described later.

[0030] The setting information 12 is information set in advance by an employee or a manager, etc., for classifying the business information 11. The setting information 12 is transmitted from the input unit 10 to the management unit 20 and acquired by the acquisition unit 21, which will be described later. The setting information 12 includes attribute information and auxiliary attribute information about the business information.

[0031] Attribute information is information that indicates attributes of business content. In particular, attribute information is information that indicates the type of business. FIG. 3 is a diagram showing an example of attribute information. In the example shown in FIG. 3, the attribute information includes a major business classification (first business classification), a medium business classification (second business classification), and a minor business classification (third business classification). The medium business classification and the minor business classification are subdivisions of the major business classification. Note that the medium business classification or the minor business classification may be omitted. In other words, the attribute information does not need to include the medium business classification or the minor business classification. Furthermore, the number of layers of business information may be increased depending on the purpose of the survey, such as a fourth business classification, a fifth business classification, etc.

[0032] Major business categories include the elements that make up the value chain. Major business categories constitute a higher-level concept of medium business categories and minor business categories. In the example shown in Figure 3, the major business categories consist of the elements of "planning," "quotation," "received orders / orders," "delivery," "management," and "internal activities." Medium business categories constitute subordinate concepts of major business categories and specify the content of the major business categories. In the example shown in Figure 3, the medium business categories consist of work execution forms such as "documentation" and "meetings." Minor business categories constitute subordinate concepts of major business categories and detail the content of the medium business categories. In the example shown in Figure 3, the minor business categories consist of the specific work content of employees such as "planning document creation" and "planning meetings."

[0033] The auxiliary attribute information is optional additional information indicating auxiliary attributes of the business content. The setting information 12 does not have to include the auxiliary attribute information. The auxiliary attribute information may include at least one of information indicating a value assessment, information indicating an activity category, information indicating a customer, information indicating a target product, and information indicating a business location. However, without being limited to these, any auxiliary attribute information may be added depending on the purpose of the survey.

[0034] FIG. 4A is a diagram showing an example of information indicating the value assessment of auxiliary attribute information. The information indicating the value assessment indicates a priority based on a specific criterion. The specific criterion is, for example, revenue. In the example shown in FIG. 4A, with regard to the business content, the business that contributes to the company's sales is assigned a value assessment of "A1" or "A2", and the business that incurs costs for the company is assigned a value assessment of "B" or "C". The value assessment may be linked to the business content, or may be linked to a business subcategory, for example.

[0035] 4B is a diagram showing an example of information indicating the activity category of the auxiliary attribute information. In the example shown in FIG. 4B, the information indicating the activity category is composed of the following items: "New" indicating a new task, "Repeat / Existing" indicating an existing task, "Overseas" indicating a task performed overseas, and "Sudden" indicating a sudden task.

[0036] 4C is a diagram showing an example of information indicating a customer in the auxiliary attribute information. A customer is a customer related to the business content. In the example shown in FIG. 4C, the information indicating the customer is composed of the names of specific customers such as "Company A," "Company B," "Company C," and "Company D."

[0037] 4D is a diagram showing an example of information indicating target products in auxiliary attribute information. The target products are products handled by the company or other companies that are related to the business content. In the example shown in FIG. 4D, the information indicating the target products is composed of the names of specific target products related to the business content, such as "posters" and "pamphlets."

[0038] 4E is a diagram showing an example of information indicating a business location in auxiliary attribute information. The business location is a place where work related to the business content is performed. In the example shown in FIG. 4E, the information indicating the business location is composed of the name of the place where the work is performed, such as "office room" or "home."

[0039] This type of auxiliary attribute information is used when aggregating employee work styles using a measure other than job content. Using auxiliary attribute information makes it possible to compare work styles regardless of industry or job type. In addition, by linking auxiliary attribute information to job content, it becomes possible to analyze work hours for each auxiliary attribute, which makes it easier to consider issues in improvement activities.

[0040] Next, the management unit 20 will be described. The management unit 20 is provided in, for example, a server. The management unit 20 may also be provided in a terminal operated by an employee or in a terminal of a manager. The management unit 20 may be provided by installing a program for executing the functions of the management unit 20 in the server or terminal. Alternatively, the server or terminal may execute a program installed in an external computer, thereby executing the functions of the management unit 20.

[0041] As shown in FIG. 1, the management unit 20 includes an acquisition unit 21, a classification unit 22, a storage unit 23, a recording unit 24, and a counting unit 25.

[0042] The acquisition unit 21 acquires the business information 11 and the setting information 12 from the input unit 10. The business information 11 and the setting information 12 acquired by the acquisition unit 21 are transmitted to the classification unit 22.

[0043] The classification unit 22 classifies the business information 11 based on the setting information 12. More specifically, the classification unit 22 assigns attribute information and auxiliary attribute information classified based on the preset setting information 12 to the business information 11 acquired by the acquisition unit 21. The classification unit 22 classifies the business information 11 using classification logic stored in the storage unit 23.

[0044] For example, if the task information 11 is terminal log information as shown in FIG. 2A, the classification unit 22 may refer to the application name and infer attribute information from the application name. More specifically, if the application name contains the character "quote," the classification unit 22 may automatically classify the major task category in the attribute information about the task content as "quote." Furthermore, if the application name contains the character "Company A," the classification unit 22 may automatically classify the client in the auxiliary attribute information about the task content as "Company A." If the task information 11 is information recorded in scheduler software as shown in FIG. 2B, or if the task information 11 is information recorded by an employee as shown in FIG. 2C, the attribute information may be inferred from the task content entered by the employee using a similar method.

[0045] On the other hand, when the business information 11 is information recorded by an employee based on the setting information 12 as shown in Figures 2D and 2E, attribute information and auxiliary attribute information have already been assigned to the business information 11, and therefore the classification unit 22 does not need to classify the business information 11. In this case, the business information 11 acquired by the acquisition unit 21 may be sent as is to the recording unit 24, which will be described later. In this case, the management unit 20 may not have the classification unit 22 and the memory unit 23.

[0046] The storage unit 23 stores classification logic used when the classification unit 22 classifies the task information 11. The classification logic may be preset. Alternatively, the classification logic may be stored as a result of analyzing content manually entered by an employee. The storage unit 23 may store a tendency for the allocation of attribute information to the task information 11 and incorporate this into the classification logic.

[0047] The recording unit 24 records the business information 11 acquired by the acquisition unit 21 together with the attribute information. More specifically, the recording unit 24 records the business information 11 acquired by the acquisition unit 21 together with the attribute information assigned by the classification unit 22. When the business information 11 is information recorded by an employee based on the setting information 12 as shown in FIGS. 2D and 2E, the recording unit 24 records the business information 11 acquired by the acquisition unit 21 together with the attribute information acquired by the acquisition unit 21. The recording unit 24 may record this information in the form of a database. Furthermore, the recording unit 24 may record this information in the file format of a spreadsheet software or word processing software, or in the form of a CSV file.

[0048] The tallying unit 25 tally the information recorded in the recording unit 24. In particular, the tallying unit 25 tally the information recorded in the recording unit 24 in response to a request from an output operation unit 31 of the output unit 30, which will be described later. The tallying unit 25 transmits the tallying information to a display unit 32 of the output unit 30, which will be described later.

[0049] Next, the output unit 30 will be described. The output unit 30 is provided, for example, in the administrator's terminal. The output unit 30 may be provided by installing a program for executing the functions of the output unit 30 in the administrator's terminal. Alternatively, the administrator's terminal may execute the functions of the output unit 30 by starting a program installed in an external computer. As the output unit 30, a commercially available application specialized for data aggregation, called a BI tool, may be used.

[0050] As shown in FIG. 1, the output unit 30 includes an output operation unit 31 and a display unit 32.

[0051] The output operation unit 31 is operated by a user such as an administrator. The output operation unit 31 requests the tallying unit 25 to tally information in accordance with display conditions so that the employee work information 11 can be viewed in the manner desired by the user. The output operation unit 31 may request the tallying unit 25 to extract and tally the work information 11 linked to specific attribute information or auxiliary attribute information. The output operation unit 31 may also request the tallying unit 25 to extract and tally the work information 11 linked to a plurality of combined attribute information or auxiliary attribute information. For example, the output operation unit 31 may request the tallying unit 25 to extract and tally the work information 11 linked to a specific work type, customer, target product, etc.

[0052] The display unit 32 displays the information collected by the counting unit 25 in the form of a graph or a table. The display unit 32 may also display the information collected by the counting unit 25 in the form of a bar graph, a pie chart, or the like. The display unit 32 may also be capable of outputting the collected information acquired for display.

[0053] 5A to 5H are diagrams showing examples of graphs displayed by the display unit 32. In the examples shown in FIGS. 5A to 5H, time [h] represents the total task time for all employees over a month. Note that this is merely an example, and it may also represent the total task time for a specific individual, or the total task time for any period. In the example shown in FIG. 5A, task time for each major task category is displayed as a bar graph. In the example shown in FIG. 5B, task time for each minor task category is displayed as a bar graph. In the example shown in FIG. 5C, task time for each value assessment in each research department is displayed as a pie chart. In the example shown in FIG. 5D, task time for each activity category in each minor task category is displayed as a bar graph. In the example shown in FIG. 5E, task time for each client in each minor task category is displayed as a bar graph. In the example shown in FIG. 5F, task time for each target product in each minor task category is displayed as a bar graph. In the example shown in FIG. 5G, task time for each work location in each minor task category is displayed as a bar graph. In the example shown in FIG. 5H, for the task information categorized into the major task category "Delivery" and the minor task category "Delivery Date Change", task times for each target product and each customer are displayed in a bar graph.

[0054] In this way, the display unit 32 can display the business information 11 in various formats based on the attribute information and auxiliary attribute information. The display unit 32 may combine these graphs and tables to display a UI that allows continuous progress tracking as a single dashboard. This UI may also be composed of multiple pages.

[0055] Furthermore, the continuous working time of employees on visual display terminals (VDTs) may be calculated based on the time employees used terminals in their work, and the high load status of employees' VDT work may be displayed on a daily basis. For example, the high load status of VDT work may be defined as one hour of continuous working time, and the number of days when the time exceeded one hour may be displayed, or the percentage of days when the time exceeded may be displayed.

[0056] Next, an employee work status management method according to an embodiment of the present disclosure will be described with reference to Figures 6 to 8. The employee work status management method is a method for managing the work status of employees using the employee work status management system 1 described above.

[0057] In the employee work status management method, the implementation of the process from inputting information to recording differs depending on the type of inputted work information 11. First, with reference to Fig. 6, a case will be described in which the work information 11 is information recorded by an employee based on setting information 12, as shown in Figs. 2D and 2E. Fig. 6 is a flowchart showing an example of the process from inputting to recording in the employee work status management method when the work information 11 is information recorded based on setting information 12.

[0058] First, in step S11, an employee inputs task information 11 together with attribute information. For example, as shown in Fig. 2D and Fig. 2E, the employee inputs the date the task was performed, the start time and end time of the task, and the major task classification, medium task classification, and minor task classification of the task content into the input unit 10.

[0059] Next, in step S12, it is determined whether or not there is auxiliary attribute information for the business information 11. As shown in Fig. 2D, if there is no auxiliary attribute information, the process proceeds to step S14. On the other hand, as shown in Fig. 2E, if there is auxiliary attribute information, the process proceeds to step S13.

[0060] Next, in step S13, an employee inputs auxiliary attribute information about the business information 11. For example, as shown in FIG. 2E, the employee inputs the value assessment, activity category, customer, target product, and business location about the business information 11 into the input unit 10. The input information is acquired by the acquisition unit 21.

[0061] Next, in step S14, it is confirmed whether the input information is in accordance with the setting information 12 (see FIGS. 3 to 4E). For example, the input business information 11 and the attribute information and auxiliary attribute information for that business information 11 are displayed on the display unit, and the employee checks the display to confirm whether the input information is in accordance with the setting information 12. If the input information is in accordance with the setting information 12, the process proceeds to step S16. On the other hand, if the input information is not in accordance with the setting information 12, the process proceeds to step S15.

[0062] Next, in step S15, the classification unit 22 classifies information that does not conform to the setting information 12. More specifically, the classification unit 22 assigns attribute information and auxiliary attribute information to the business information 11 so that the attribute information and auxiliary attribute information conform to the setting information 12. For this classification process, a classification logic stored in the storage unit 23 is used.

[0063] Thereafter, in step S16, the business information 11 is recorded in the recording unit 24 together with the attribute information and auxiliary attribute information.

[0064] Next, a case where the task information 11 is terminal log information as shown in Fig. 2A will be described with reference to Fig. 7. Fig. 7 is a flowchart showing an example of the steps from input to recording in the employee task status management method when the task information 11 is terminal log information.

[0065] First, in step S21, the acquisition unit 21 acquires log information of the terminal operated by the employee during working hours. For example, as shown in Fig. 2A, the acquisition unit 21 acquires the application name of the application executed during working hours, and the start time and end time of the application.

[0066] Next, in step S22, classification is performed by the classification unit 22. More specifically, the classification unit 22 assigns attribute information classified based on preset setting information 12 to the business information 11. For this classification process, classification logic stored in the storage unit 23 is used.

[0067] Here, the classification unit 22 refers to the application name and infers attribute information from the application name. For example, if the application name contains the character "quote," the classification unit 22 automatically classifies the major business category in the attribute information about the business content as "quote." Also, for example, if the application name contains the character "Company A," the classification unit 22 automatically classifies the client in the auxiliary attribute information about the business content as "Company A."

[0068] Next, in step S23, it is confirmed whether classification has been performed by the classification unit 22. If classification has been performed by the classification unit 22, the process proceeds to step S24. On the other hand, if classification has not been performed by the classification unit 22, the process proceeds to step S26.

[0069] Next, in step S24, it is confirmed whether the classification results by the classification unit 22 match the actual work situation. For example, the classification results by the classification unit 22 are displayed on a display unit, and the employee looks at the display and confirms whether the classification results match the actual work situation. If the classification results match the actual situation, the process proceeds to step S25. On the other hand, if the classification results do not match the actual situation, the process proceeds to step S26.

[0070] Next, in step S25, it is determined whether or not there is auxiliary attribute information for the business information 11. If there is no auxiliary attribute information, the process proceeds to step S27. On the other hand, if there is auxiliary attribute information, the process proceeds to step S26.

[0071] In step S26, for information that has not been entered sufficiently, an employee inputs the business information 11 and the attribute information and auxiliary attribute information for the business information 11. That is, for items that have not been classified by the classification unit 22, items for which the classification result by the classification unit 22 does not match the actual situation, or items for which auxiliary attribute information exists, the employee manually inputs each into the input unit 10.

[0072] Then, in step S27, the business information 11 is recorded in the recording unit 24 together with the attribute information and auxiliary attribute information.

[0073] Thereafter, in step S28, the memory unit 23 stores the tendency of attribute information allocation to the business information 11. For example, in step S26, for an item for which the classification result by the classifying unit 22 did not match the actual situation, the memory unit 23 stores the attribute information manually assigned by the employee and incorporates it into the classification logic. This information can be used for the classification process by the classifying unit 22 from the next time onwards. Therefore, the accuracy of the classification process by the classifying unit 22 from the next time onwards can be improved.

[0074] Here, the case where the business information 11 is log information of a terminal operated by an employee during working hours, as shown in Fig. 2A, has been described. However, this is not limited to this, and even if the business information 11 is information recorded in scheduler software, as shown in Fig. 2B, or information recorded by an employee, as shown in Fig. 2C, the process from input to recording may be carried out in the same manner as the example shown in Fig. 7.

[0075] Next, the process from when information is recorded in the recording unit 24 until when the information is displayed on the display unit 32 will be described with reference to Fig. 8. Fig. 8 is a flowchart showing an example of the process from when information is recorded until when it is displayed in the employee work status management method.

[0076] First, in step S31, the output operation unit 31 requests the tallying unit 25 to tally information that conforms to the display conditions. For example, the output operation unit 31 requests the tallying unit 25 to extract and tally business information 11 linked to specific attribute information or auxiliary attribute information. Also, for example, the output operation unit 31 requests the tallying unit 25 to extract and tally business information 11 linked to multiple combined attribute information or auxiliary attribute information.

[0077] Next, in step S32, the tallying unit 25 tallyes the information recorded in the recording unit 24 in response to a request from the output operation unit 31. The tallying unit 25 transmits the tallying information to the display unit 32.

[0078] Subsequently, in step S33, the display unit 32 displays, in the form of a graph or a table, the information collected by the collection unit 25. The display unit 32 displays the information collected by the collection unit 25 in the form of, for example, a bar graph or a pie chart as shown in FIGS. 5A to 5H.

[0079] By checking these results, users can, for example, identify which tasks are high-load and consider work improvements from a broader perspective, taking into account the relationship between those tasks and related tasks.In addition, by using common attribute information and auxiliary attribute information, it becomes possible to compare the working hours for each task with those of employees in other companies in the same industry or in other departments of the same job type within the same company.

[0080] As described above, according to this embodiment, the acquired task information 11 is recorded together with attribute information indicating the task type, which is classified based on the preset setting information 12. This allows the acquired task information 11 to be recorded in association with the pre-organized task type. Therefore, for example, it is possible to tally up the task time of each employee based on the task classification in the value chain. This makes it possible to understand where there is room for improvement in the tasks in one's own department and where problematic tasks occur in the value chain.

[0081] Furthermore, according to this embodiment, various attribute information can be added to the operations in the value chain, thereby enabling the target to be subdivided. This makes it possible to accurately extract targets for business improvement and problem discovery.

[0082] Furthermore, according to this embodiment, by accumulating past work information of employees, it is possible to understand how employees worked in the past. This makes it possible to identify room for improvement in work and problems in past situations. In this way, by analyzing past work situations from accumulated information, it is possible to obtain analysis results immediately without requiring a research period.

[0083] Furthermore, according to this embodiment, task items can be set for each job type, such as sales, engineering, or planning, within a value chain framework. This allows the workload for the same task item to be aggregated. This makes it possible to compare the task time for each task with that of employees in other companies or in other departments of the same job type within the same company.

[0084] Furthermore, according to this embodiment, the amount of time an employee uses a terminal for work can be obtained, which allows the continuous time of the employee's VDT work to be tallied, and based on this, the high workload of the employee's VDT work can be understood. This makes it possible to evaluate the accumulated level of eye fatigue and eye strain in the employee and to suggest resting to recover from fatigue. This can improve the work efficiency of employees.

[0085] Furthermore, according to this embodiment, the auxiliary attribute information in this survey can be set with the expectation of linking it to other data, thereby expanding the scope of applications. For example, by linking it to sales data by customer, it becomes possible to evaluate labor productivity. [Explanation of symbols]

[0086] 1. Employee work status management system 10 Input section 11 Business Information 12 Setting information 20 Management Department 21 Acquisition Department 22 Classification Department 23 Memory section 24 Recording section 25. Counting Unit 30 Output section 31 Output operation section 32 Display unit

Claims

1. An employee work status management system that manages the work status of employees, an acquisition unit that acquires employee work information; a recording unit that records the business information acquired by the acquisition unit together with attribute information classified based on preset setting information, An employee work status management system, wherein the attribute information is information indicating a type of work.

2. The employee work status management system according to claim 1 , wherein the work information includes information indicating work content and information indicating a time when the work related to the work content was performed.

3. The employee work status management system according to claim 1 , wherein the attribute information includes a first work category and a second work category obtained by subdividing the first work category.

4. the recording unit records the business information acquired by the acquisition unit together with auxiliary attribute information classified based on preset setting information; The employee work status management system of claim 1, wherein the auxiliary attribute information includes at least one of information indicating a value assessment, information indicating an activity category, information indicating a customer, information indicating a target product, and information indicating a business location.

5. The auxiliary attribute information includes information indicating a value assessment, The employee work status management system according to claim 4 , wherein the information indicating the value evaluation indicates a priority based on a specific criterion.

6. The employee work status management system according to claim 1 , further comprising a classification unit that assigns the attribute information to the work information acquired by the acquisition unit.

7. The employee work status management system according to claim 6 , further comprising a storage unit that stores a tendency of allocation of said attribute information to said work information.

8. The employee work status management system according to any one of claims 1 to 7, further comprising a counting unit that counts the information recorded in the recording unit in response to a request from the output operation unit.

9. The employee work status management system according to claim 8 , further comprising a display unit that displays the information compiled by the compilation unit in the form of a graph or a table.

10. An employee work status management method for managing the work status of employees, comprising: acquiring employee work information; and recording the acquired business information together with attribute information classified based on preset setting information, An employee work status management method, wherein the attribute information is information indicating a type of work.

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