Time study system, information processing method, and program

Abstract

To provide a time study system, an information processing method, and a program which can effectively use information.SOLUTION: In a time study system, a control unit of a server apparatus acquires work time information including a time spent on each type of work executed by at least one worker, selects a tool or service that contributes to shortening the work for each type of work on the basis of the work time information for each type of work, and outputs information on the selected tool or service. The control unit receives start time information indicating when each type of work executed by at least one worker is started and end time information indicating when the work is completed, and calculates the work time information for each type of work on the basis of the start time information and the end time information.SELECTED DRAWING: Figure 4

Description

[Technical Field]

[0001] The present invention relates to a time study system, an information processing method, and a program. [Background technology]

[0002] FIG. 10 of Patent Document 1 discloses that a business analysis is performed using a time study. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Publication No. 2023-12087 Summary of the Invention [Problem to be solved by the invention]

[0004] Even if it was possible to obtain information on how much time each of multiple tasks takes, there was a problem in that this information was not being used effectively. [Means for solving the problem]

[0005] According to one aspect of the present invention, a time study system is provided. The time study system has at least one or more control units. The control unit acquires task time information indicating the time required for each task type performed by at least one or more workers. Based on the task time information for each task type, a tool or service that will lead to a reduction in the task time for each task type is selected. Information on the selected tool or service is output. [Brief explanation of the drawings]

[0006] [Figure 1] FIG. 1 is a diagram illustrating an example of a system configuration of an information processing system. [Figure 2] FIG. 2 is a diagram illustrating an example of a hardware configuration of the server device. [Figure 3]FIG. 3 is a diagram illustrating an example of a hardware configuration of the client device. [Figure 4] FIG. 4 is a sequence diagram illustrating an example of information processing in the information processing system. [Figure 5] FIG. 5 is a diagram illustrating an example of the reference table. [Figure 6] FIG. 6 is a sequence diagram illustrating an example of information processing in the information processing system according to the first modification. [Figure 7] FIG. 7 is a sequence diagram illustrating an example of information processing in the information processing system according to the second modification. [Figure 8] FIG. 8 is a diagram showing an example in which the threshold is changed depending on the scale of the facility. [Figure 9] FIG. 9 is a sequence diagram showing an example of information processing in the information processing system of the third modification example. [Figure 10] FIG. 10 is a diagram showing an example in which the threshold value is changed depending on the level of care. DETAILED DESCRIPTION OF THE INVENTION

[0007] Hereinafter, the embodiments will be described with reference to the drawings. Various features shown in the following embodiments (including the modified examples shown below, the same applies hereinafter) can be combined with each other.

[0008] <Embodiment 1> 1. System Configuration Fig. 1 is a diagram illustrating an example of the system configuration of an information processing system 1000. As shown in Fig. 1, the information processing system 1000 includes, as a system configuration, at least a server device 100, a client device 110, and a client device 120. The information processing system 1000 is an example of a time study system. A time study system is a system that measures the time required for a task and determines the time required to complete the task. The server device 100, the client device 110, and the client device 120 are communicatively connected via a network 150. The network 150 includes a wired LAN and a wireless LAN. The information processing system 1000 is a so-called SaaS (Software as a Service) information processing system.

[0009] The client device 110 and the client device 120 each have a web browser, connect to the server device 100 via the web browser, display a screen on the web browser, and accept operations from an operator.

[0010] The client device 110 is a device used by a worker to measure the time spent on a task. More specific examples of the client device 110 include a smartphone and a tablet computer. The client device 110 is an example of a mobile terminal device.

[0011] The client device 120 is a device used by a person in charge of the establishment to which the worker belongs. A more specific example of the client device 120 is a personal computer (PC). The client device 120 is an example of a terminal device of the establishment to which the worker belongs.

[0012] The server device 100 executes the main processing of the embodiment shown below. For the sake of simplicity, only one client device 110 is shown in FIG. 1, but the information processing system 1000 includes as many client devices 110 as there are workers in the business establishment.

[0013] Here, the claimed information processing system may be composed of multiple devices or may be composed of a single device. When the claimed information processing system is composed of a single device, an example of that device is a server device 100. When the claimed information processing system is composed of a plurality of devices, an example of the plurality of devices is a cloud system that provides the functions of the server device 100, or the server device 100 and at least one or more client devices 110. A cloud system may be composed of, for example, a plurality of server devices.

[0014] 2. Hardware Configuration (1) Hardware Configuration of Server Device 100 2 is a diagram showing an example of the hardware configuration of server device 100. Server device 100 includes, as its hardware configuration, a control unit 210, a storage unit 220, and a communication unit 230. Control unit 210 is a CPU (Central Processing Unit) or the like, and controls server device 100 as a whole.

[0015] The memory unit 220 is any one of an HDD (Hard Disk Drive), a ROM (Read Only Memory), a RAM (Random Access Memory), an SSD (Solid State Drive), or any combination thereof, and stores programs and data (e.g., measured time information, reference information, etc.) used when the control unit 210 executes processing based on the programs.

[0016] The control unit 210 reads out a program stored in the storage unit 220 and executes processing based on the read program, thereby realizing the processing of the server device 100 and the functions of the server device 100. The storage unit 220 is an example of a storage medium. Note that, in the first embodiment, the data used when the control unit 210 executes processing based on the program is described as being stored in the storage unit 220, but the data may also be stored in a storage unit of another device that can communicate with the server device 100. In other words, the data may be stored in a storage unit of any device as long as the data can be referenced and / or acquired by the control unit 210.

[0017] The communication unit 230 connects the server device 100 to the network 150 and controls communication with other devices. The number of hardware components constituting the server device 100 is not limited to one, and two or more may exist as necessary. Also, the server device 100 may have hardware components other than those shown in Fig. 2. The same applies to the client devices described below.

[0018] (2) Hardware Configuration of the Client Device 110 3 is a diagram showing an example of the hardware configuration of client device 110. Client device 110 includes, as its hardware configuration, a control unit 310, a storage unit 320, an input / output unit 330, and a communication unit 340.

[0019] The control unit 310 is a CPU or the like, and controls the entire client device 110 . The storage unit 320 is any one of a ROM, a RAM, an SSD, or any combination thereof, and stores programs, data used when the control unit 310 executes processing based on the programs, etc. The control unit 310 reads out the programs stored in the storage unit 320 and executes processing based on the read out programs, thereby realizing the functions of the client device 110, etc.

[0020] The input / output unit 330 is a touch panel display or the like, and inputs operation information and the like based on the operation of the operator, and displays information. The communication unit 340 connects the client device 110 to the network 150 via a base station or the like, and controls communication with other devices.

[0021] The hardware configuration of client device 120 is also substantially the same as that of client device 110. The functions of client device 120 are realized by the control unit of client device 120 executing processing based on a program stored in the memory unit of client device 120.

[0022] 3. Information Processing The information processing according to the first embodiment will be described below. (1) Overview of the process The control unit 210 acquires task time information including the time taken for each task type performed by at least one worker. The control unit 210 selects a tool or service that will lead to a reduction in the task time for each task type based on the task time information for each task type. The control unit 210 outputs information about the selected tool or service. By performing such processing, it is possible to select and output information on tools or services that will lead to shortening the work of each of the multiple tasks based on information on how much time each of the multiple tasks takes.

[0023] (2) Details of the processing

[0024] In response to an operation by the worker, the control unit 310 of the client device 110 sends a display request to the server device 100 and causes the input / output unit 330 to display a predetermined screen. When starting a task, the worker selects the type of task to be performed on the predetermined screen and selects the start button. In the first embodiment, unless otherwise specified, the task will be described using an example of a task related to the provision of nursing care services at a nursing facility. However, this does not limit the first embodiment. The task may be a task related to the provision of medical services at a medical institution, a task related to the provision of services associated with lodging at a lodging facility, a task related to building management in a building, or the like. In other words, any task or service may be used as long as one service includes multiple tasks and tools or services that can be selected to shorten the task time based on the time required for each task.

[0025] FIG. 4 is a sequence diagram showing an example of information processing in the information processing system 1000. As shown in FIG. In sequence SQ401, the control unit 310 receives identification information that identifies the selected task based on the selection operation of the task via the screen, and starts measuring time based on the selection operation of the start button. Tasks related to the provision of nursing care services include various tasks, such as changing positions, night patrols, recording implementation, handovers, cleaning, and exercise recreation. The control unit 310 stops measuring time based on the selection operation of the end button via the screen.

[0026] In sequence SQ402, the control unit 310 transmits to the server device 100, as measured time information, identification information that identifies the work, work start time information indicating the time when the start button was selected, and work end time information indicating the time when the end button was selected. As another example, the control unit 310 may calculate the work time from work start time information indicating the time when the start button was selected and work end time information indicating the time when the end button was selected, and transmit the calculated work time and identification information that identifies the work to the server device 100. However, for the sake of simplicity, the following description will be given assuming that the control unit 310 transmits, as measured time information, identification information for identifying the task, task start time information indicating the time when the start button was selected, and task end time information indicating the time when the end button was selected to the server device 100. That is, the control unit 210 receives the start time information and task end time information from the client device 110 of the worker.

[0027] In addition, the control unit 310 may store the measured time information for each of the multiple tasks in the memory unit 320, etc., and at a predetermined timing, such as once a day, transmit the measured time information for each of the multiple tasks that has been stored in the memory unit 320, etc., all together to the server device 100. However, for the sake of simplicity, the following description will be given assuming that each time the end button is selected, the control unit 310 transmits to the server device 100, as measured time information, identification information that identifies the work, work start time information indicating the time when the start button was selected, and work end time information indicating the time when the end button was selected.

[0028] Upon receiving the measurement information, in sequence SQ403, the control unit 210 stores the measurement information in the storage unit 220 or the like. The information processing system 1000 repeats the processing from sequence SQ401 to sequence SQ403. For example, in a nursing care facility, the above-described operation of measuring the work time of all workers is repeated for one week once every three months. If there are 10 workers in the nursing care facility, information for 70 person-days is accumulated in the memory unit 220, etc.

[0029] If it is determined that a predetermined period of time (one week in the above example) has passed, in sequence SQ404, the control unit 210 calculates the working hours per day for all workers for each type of work based on the measured time information stored in the memory unit 220 or the like. The control unit 210 calculates the average working time by dividing the calculated working hours by the number of workers. The control unit 210 also calculates the average number of times each type of work is performed per day based on the measured time information stored in the memory unit 220 or the like. The processing of sequence SQ404 is an example of a process in which the control unit 210 receives start time information and end time information for each type of work performed by at least one worker, and calculates working time information indicating the time required for each type of work based on the start time information and end time information. The average task time and the average number of tasks calculated by the control unit 210 are information included in the task time information.

[0030] In sequence SQ405, the control unit 210 selects a tool or service that will lead to a reduction in the work time for each work type based on the calculated average work time and average number of work operations for each work type and the reference table. The reference table associates a work time threshold (time threshold) for each work type, a work operation count threshold (number of operations threshold), and a tool or service when the work time exceeds the time threshold or the number of operations is equal to the number of operations threshold.

[0031] FIG. 5 is a diagram illustrating an example of a reference table. As illustrated in FIG. 5, the reference table includes the following fields: task type, time threshold, count threshold, and tool or service. The task type is stored in the task type field. Examples of task types include positioning, night patrols, implementation records, handover, cleaning, and exercise recreation. The time threshold field stores a preset task time threshold for each task type. The count threshold field stores a preset task count threshold for each task type. The time threshold and count threshold field in the first embodiment are fixed values. The tool or service field stores tools or services that can shorten the task time for each task type. Examples of tools that can shorten the task time include monitoring devices, intercoms (intercommunication), chat tools, cleaning robots, welfare equipment, air mattresses, electric beds, shower bathing devices, nursing lifts, and nursing record software. The monitoring device is a system that installs sensors, cameras, etc. in the rooms and / or beds of nursing facility users and uses artificial intelligence, etc., to detect abnormalities and signs of abnormalities in the users. Assistive devices are tools that make daily life easier for people with disabilities, people who require care, and people who need assistance, as well as tools for functional training. Functional assistive devices, such as prosthetic limbs and wheelchairs, are also included in the category of assistive devices.

[0032] The processing of sequence SQ405 is an example of processing in which the control unit 210 selects a tool or service that will lead to a reduction in the time required for each task based on task time information for each task type and reference information. The reference information associates a task time threshold for each task type, a task count threshold for each task type, and a tool or service that will be used when the time required for the task indicated by the task time information exceeds the task time threshold or when the number of tasks indicated by the task time information exceeds the task count threshold. In other words, the reference table is an example of reference information.

[0033] For example, if the average work time for position changes exceeds the threshold of 60 minutes, the control unit 210 selects an air mattress as a tool that will lead to a reduction in the time required for position changes. Similarly, if the average work time for exercise recreation exceeds the threshold of 60 minutes, the control unit 210 selects an exercise service (outsourced) as a service that will lead to a reduction in the time required for exercise recreation. Or, if the number of nighttime patrols exceeds the threshold of 8 times, the control unit 210 selects a monitoring device as a tool that will lead to a reduction in the number of nighttime patrols. As another example, the control unit 210 may select a tool or service that will lead to a reduction in the time required for the relevant task if the work time for the relevant task exceeds a work time threshold and the number of times the relevant task has been performed exceeds a work count threshold. For example, the control unit 210 may switch the operation mode based on the settings in a setting file stored in the storage unit 220, etc., between operating in an operation mode in which a tool or service is selected when a time threshold or a count threshold has been exceeded, and operating in an operation mode in which a tool or service is selected when a time threshold and a count threshold have been exceeded. The control unit 210 can change the settings in the setting file based on a control signal from another device, etc.

[0034] In sequence SQ406, control unit 210 generates a screen including information on the tool or service selected in sequence SQ405. Control unit 210 transmits to client device 120 information (e.g., a uniform resource locator (URL)) that enables access to the screen including the tool or service that will shorten the work process. When the access request to the screen is received, the control unit 210 transmits the screen to the client device 120 in sequence SQ407. The process of sequence SQ407 is an example of a process in which control unit 210 transmits information about the selected tool or service to the terminal device of the establishment to which the worker belongs.

[0035] In sequence SQ408, control unit 310 accesses a screen based on information such as a URL, and displays on the display of client device 120 a screen including tools or services that can shorten the work time. By doing this, the person in charge at the business to which the worker belongs can see at a glance what tools or services can be introduced to shorten the work time.

[0036] As another example, the control unit 210 may transmit information enabling access to a screen including a tool or service that can shorten the work to the client device 110 together with the client device 120 or on behalf of the client device 120. Upon receiving a request to access the screen, the control unit 210 transmits the screen to the client device 110. By doing so, the worker can see at a glance what tools or services can be introduced to shorten the work time.

[0037] According to the processing of the first embodiment, it is possible to select and output information on tools or services that will lead to shortening the work of each of the multiple tasks based on information on how much time is taken for each of the multiple tasks.

[0038] (Variation 1) Modification 1 will be described in terms of differences from embodiment 1. Explanation of the same parts of modification 1 as embodiment 1 will be omitted. Modification 1 is not an embodiment different from embodiment 1, but is included in embodiment 1.

[0039] Fig. 6 is a sequence diagram showing an example of information processing in the information processing system 1000 of Modification 1. In Fig. 6, the same parts as in Fig. 4 are denoted by the same reference numerals, and the description thereof will be omitted.

[0040] In sequence SQ601, the control unit 210 acquires information about tools and services that have already been introduced into the business establishment to which the worker of the client device 110 belongs from the storage unit 220, etc. In the first modified example, the information about tools and services that have already been introduced into the business establishment is acquired from the client device 120, etc., and stored in the storage unit 220, etc. The process of sequence SQ601 is an example of a process in which control unit 210 acquires installed information, which is information on installed tools or services.

[0041] The order of the processing of sequence SQ601 and the processing of sequence SQ404 does not matter. Either may be performed first, or they may be performed simultaneously.

[0042] In sequence SQ602, the control unit 210 selects a tool or service that has not yet been introduced and that can reduce the time required for each task based on the calculated average task time for each task type, the average number of tasks, the reference table, and the implementation information. For example, if the average task time for position change exceeds the threshold of 60 minutes, the control unit 210 selects an air mattress as a candidate tool that can reduce the time required for position change. However, if an air mattress has already been introduced in the business, the control unit 210 does not select the air mattress as the final tool that can reduce the time required for position change. On the other hand, if the average task time for exercise recreation exceeds the threshold of 60 minutes, the control unit 210 selects an outsourced exercise service as a candidate service that can reduce the time required for exercise recreation. If an outsourced exercise service has not yet been introduced in the business, the control unit 210 selects the outsourced exercise service as the final service that can reduce the time required for exercise recreation. The processing of sequence SQ602 is an example of a process for selecting tools or services that have not yet been introduced and that will lead to shortening the work time for each type of work, based on work time information for each type of work, reference information, and implementation information.

[0043] According to the process of the first modification, it is possible to select and output tools or services that have not yet been introduced and that will shorten the work time for each type of work.

[0044] (Variation 2) Modification 2 will be described below in terms of differences from embodiment 1. Explanation of the same parts of modification 2 as embodiment 1 will be omitted. Modification 2 is not an embodiment different from embodiment 1, but is included in embodiment 1.

[0045] Fig. 7 is a sequence diagram showing an example of information processing in the information processing system 1000 of Modification 2. In Fig. 7, the same parts as in Fig. 4 are denoted by the same reference numerals, and the description thereof will be omitted.

[0046] In sequence SQ701, the control unit 210 receives facility size information indicating the size of the facility from the client device 120. The facility size information includes at least one or more of the following information: the number of residents residing in the facility, the number of workers working in the facility, area information indicating the size of the facility, floor information indicating the number of floors in the facility, and unit information indicating the number of units in the facility. A unit is a group of rooms obtained by dividing a floor by a predetermined number of rooms. One floor includes one or more units. One unit includes one or more rooms. The process of sequence SQ701 is an example of a process in which control unit 210 changes the threshold value based on information indicating the size of the facility where the worker is to perform work.

[0047] In sequence SQ702, the control unit 210 changes the threshold value of the work time and / or the threshold value of the number of work tasks included in the reference table based on the received facility size information. For example, if the size indicated by the information indicating the size of the facility included in the facility size information is larger than the reference size, the control unit 210 changes the predetermined work time thresholds (e.g., the threshold value of the work time for night patrols and the threshold value of the work time for cleaning) so that the times indicated are longer depending on the size. Figure 8 is a diagram showing an example in which thresholds are changed depending on the facility size. In the example of Figure 8, the times indicated by the threshold value of the work time for night patrols and the threshold value of the work time for cleaning are changed so that they are longer. On the other hand, if the size indicated by the information indicating the size of the facility included in the facility size information is smaller than the standard size, the control unit 210 changes the time indicated by the predetermined work time threshold (for example, the work time threshold for night patrols and the work time threshold for cleaning) to be shorter depending on the size.

[0048] According to the second modification, it is possible to set or change an appropriate threshold value for the task time and / or the threshold value for the number of tasks according to the scale of the facility. The server device 100 may receive the facility size information from the client device 110 .

[0049] (Variation 3) Modification 3 will be described below in terms of differences from embodiment 1. Explanation of the same parts of modification 3 as embodiment 1 will be omitted. Modification 3 is not an embodiment different from embodiment 1, but is included in embodiment 1.

[0050] Fig. 9 is a sequence diagram showing an example of information processing in the information processing system 1000 of Modification 3. In Fig. 8, the same parts as in Fig. 4 are given the same reference numerals and description thereof will be omitted.

[0051] In sequence SQ901, the control unit 210 receives the care level of each of the residents and / or users of the facility from the client device 120. Here, the care level (also referred to as the category of care-needed state, etc.) is a value indicating the degree of need for care, etc., determined in the certification of needing care or certification of needing support. The care level is an example of the condition of the residents and / or users of the facility. Another example of the condition is the level of Activities of Daily Living (ADL). The condition of the residents and / or users of the facility can be acquired from the client device 120 based on the results of an assessment. It is not limited to the care level or the ADL level, as long as it indicates the condition of the residents and / or users of the facility. However, for simplicity of explanation, the following description will be given taking the care level as an example of indicating the condition of the residents and / or users.

[0052] In sequence SQ702, the control unit 210 calculates, for example, the average care level of the residents and / or users based on the received care levels of each resident and / or user. The control unit 210 changes the threshold value of the task time and / or the threshold value of the number of tasks included in the reference table based on the calculated average care level. For example, if the average care level is higher than the standard care level, the control unit 210 changes the threshold value of the task time to increase the time indicated by the threshold value according to the care level. Figure 10 is a diagram showing an example of changing the threshold value according to the care level. In the example of Figure 10, the time indicated by all the threshold values ​​of the task time has been increased. On the other hand, when the average care level is lower than the standard care level, the control unit 210 changes the threshold value of the task time so that the time indicated by the threshold value becomes shorter according to the care level.

[0053] According to the third modification, it is possible to set or change an appropriate threshold value for the task time and / or the threshold value for the number of tasks according to the level of care required for each resident and / or user. The server device 100 may receive the care level from the client device 110.

[0054] <Additional Notes> The invention may be provided in the following aspects:

[0055] (Appendix 1) 1. A time study system, comprising: having at least one or more control units, The control unit Acquire work time information including the time taken for each type of work performed by at least one worker; selecting a tool or service that leads to a reduction in work time for each type of work based on the work time information for each type of work; Output information about the tool or service you selected; Time study system.

[0056] (Appendix 2) In the time study system described in Appendix 1, The control unit receiving start time information and end time information for each type of work performed by at least one worker, calculating the work time information for each type of work based on the start time information and the end time information; Time study system.

[0057] (Appendix 3) In the time study system described in Appendix 1, The control unit selecting a tool or service that leads to a reduction in work time for each type of work based on the work time information for each type of work and reference information; The work time information includes work time and number of work tasks for each type of work, The reference information is information in which a threshold value of task time for each type of task, a threshold value of the number of tasks for each type of task, and a tool or service to be used when the time required for the task indicated by the task time information exceeds the threshold value of task time or when the number of tasks indicated by the task time information exceeds the threshold value of task number are associated with each other. Time study system.

[0058] (Appendix 4) In the time study system described in Appendix 3, The threshold value of the work time and the threshold value of the number of work operations are fixed values. Time study system.

[0059] (Appendix 5) In the time study system described in Appendix 3, The control unit changing the threshold value of the work time or the threshold value of the number of work operations based on information indicating the size of the facility where the worker performs work; The information indicating the size of the facility includes at least one or more of the number of residents residing in the facility, the number of workers working in the facility, area information indicating the size of the facility, floor information indicating the number of floors in the facility, and unit information indicating the number of units in the facility. Time study system.

[0060] (Appendix 6) In the time study system described in Appendix 3, The control unit The work is work related to the provision of nursing care services, The worker changes the threshold value based on the state of the person on whom the worker is working. Time study system.

[0061] (Appendix 7) In the time study system described in Appendix 3, The control unit Obtain implementation information, which is information about the tools or services that have been implemented, selecting a tool or service that has not yet been introduced and that leads to a reduction in work time for each type of work, based on the work time information for each type of work, the reference information, and the introduction information; Time study system.

[0062] (Appendix 8) In the time study system described in Appendix 1, When the control unit selects a tool based on the work time information for each type of work, The tools include at least a monitoring device, an intercom, a chat tool, a cleaning robot, a welfare tool, an air mattress, an electric bed, a shower bathing device, a care lift, or a care record software. Time study system.

[0063] (Appendix 9) In the time study system described in Appendix 2, The control unit receiving the start time information and the end time information from a mobile terminal device of the worker; Time study system.

[0064] (Appendix 10) In the time study system described in Appendix 1, The control unit transmitting information about the selected tool or service to the mobile terminal device of the worker or a terminal device of the establishment to which the worker belongs; Time study system.

[0065] (Appendix 11) In the time study system described in Appendix 1, The work time information also includes information on the number of times the work is performed. Time study system.

[0066] (Appendix 12) An information processing method executed by a time study system, comprising: Acquire work time information including the time taken for each type of work performed by at least one worker; selecting a tool or service that leads to a reduction in work time for each type of work based on the work time information for each type of work; Output information about the tool or service you selected; Information processing methods.

[0067] (Appendix 13) A program, Computer, A program for functioning as a time study system described in any one of Appendix 1 to Appendix 11.

[0068] The first embodiment and the multiple modifications described above may be implemented in any combination.

[0069] Finally, while various embodiments of the present invention have been described, these are presented by way of example only and are not intended to limit the scope of the invention. The novel embodiments may be embodied in various other forms, and various omissions, substitutions, and modifications may be made without departing from the spirit of the invention. The embodiments and their modifications are intended to be included within the scope and spirit of the invention, as well as within the scope of the inventions and their equivalents as defined in the appended claims. [Explanation of symbols]

[0070] 100: Server device 110: Client device 120: Client device 150: Network 210: Control unit 220: Storage section 230: Communications Department 310: Control unit 320: Storage section 330: Input / output section 340: Communications Department 1000: Information Processing Systems

Claims

1. 1. A time study system, comprising: having at least one or more control units, The control unit Acquire work time information including the time taken for each type of work performed by at least one worker; selecting a tool or service that leads to a reduction in work time for each type of work based on the work time information for each type of work; Output information about the tool or service you selected; Time study system.

2. 2. The time study system according to claim 1, The control unit receiving start time information and end time information for each type of work performed by at least one worker; calculating the work time information for each type of work based on the start time information and the end time information; Time study system.

3. 2. The time study system according to claim 1, The control unit selecting a tool or service that leads to a reduction in work time for each type of work based on the work time information for each type of work and reference information; The work time information includes work time and number of work tasks for each type of work, The reference information is information in which a threshold value of task time for each type of task, a threshold value of the number of tasks for each type of task, and a tool or service to be used when the time required for the task indicated by the task time information exceeds the threshold value of task time or when the number of tasks indicated by the task time information exceeds the threshold value of task number are associated with each other. Time study system.

4. 4. The time study system according to claim 3, The threshold value of the work time and the threshold value of the number of work operations are fixed values. Time study system.

5. 4. The time study system according to claim 3, The control unit changing the threshold value of the work time or the threshold value of the number of work operations based on information indicating the size of the facility where the worker performs work; The information indicating the size of the facility includes at least one or more of the number of residents residing in the facility, the number of workers working in the facility, area information indicating the size of the facility, floor information indicating the number of floors in the facility, and unit information indicating the number of units in the facility. Time study system.

6. 4. The time study system according to claim 3, The control unit The work is work related to the provision of nursing care services, The worker changes the threshold value based on the state of the person on whom the worker is working. Time study system.

7. 4. The time study system according to claim 3, The control unit Obtain implementation information, which is information about the tools or services that have been implemented, selecting a tool or service that has not yet been introduced and that leads to a reduction in work time for each type of work, based on the work time information for each type of work, the reference information, and the introduction information; Time study system.

8. 2. The time study system according to claim 1, When the control unit selects a tool based on the work time information for each type of work, The tools include at least a monitoring device, an intercom, a chat tool, a cleaning robot, a welfare tool, an air mattress, an electric bed, a shower bathing device, a care lift, or a care record software. Time study system.

9. 3. The time study system according to claim 2, The control unit receiving the start time information and the end time information from a mobile terminal device of the worker; Time study system.

10. 2. The time study system according to claim 1, The control unit transmitting information about the selected tool or service to the mobile terminal device of the worker or a terminal device of the establishment to which the worker belongs; Time study system.

11. 2. The time study system according to claim 1, The work time information also includes information on the number of times the work is performed. Time study system.

12. An information processing method executed by a time study system, comprising: Acquire work time information including the time taken for each type of work performed by at least one worker; selecting a tool or service that leads to a reduction in work time for each type of work based on the work time information for each type of work; Output information about the tool or service you selected; Information processing methods.

13. A program, Computer, A program for causing the time study system according to any one of claims 1 to 11 to function as such.

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