Ai character-driven food delivery ux support system

Abstract

To solve the problems that provision of food recommendations reflecting changes in preferences and physical condition of a user is difficult, notification methods are limited, and there is no support for delivery to third parties.SOLUTION: The present invention relates to a food delivery support system configured to allow an AI character to make food recommendations, provide ordering assistance, and make notifications based on preference information, physical condition, and a purchasing history of a user, and to optimize accuracy of recommendations through learning based on a history of recommendation rejection and non-response. Notifications are switchable between voice and text, and the system is compatible with regular delivery and subscriptions and also includes a feature for third-party recommendations for gift and support purposes.SELECTED DRAWING: None

Description

[Technical Field]

[0001] The present invention relates to a food delivery support system, and in particular to an interactive food distribution technology that uses an AI character to make suggestions, notify, and learn based on the user's preferences and health condition, supporting an optimal delivery experience including regular deliveries and gift suggestions. [Background technology]

[0002] Conventionally, regular food delivery services and online ordering systems have mainly required users to select and register products themselves, leaving little room for flexible responses to individual preferences or changes in physical condition. Notification methods were also one-way, leaving issues with usability and consideration for the elderly and children. Furthermore, food recommendations for gifts or donations to third parties required individual manual responses, making ongoing use of the system inconvenient. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent Publication No. 4163198 (paragraphs 0001 to 0005, figures 1 to 3) describes a conventional technology for sending delivery notifications from a parcel delivery service provider to a recipient. This is a basic configuration using a delivery notification and machine-readable codes, and does not include the distinctive features of the present invention, such as AI characters, preference analysis, dialogue suggestions, learning processing, or gift suggestions. [Patent Document 2] Patent Publication No. 7497705 (paragraphs 0010 to 0014, Figure 4) discloses a delivery support system that enables schedule adjustment between the sender and recipient, and includes functions for accepting changes to the date, time, and location, as well as automating some notifications. However, it does not include character dialogue, suggestion learning, notification format switching, or a configuration for suggesting gifts to third parties. [Patent Document 3] Patent Publication No. 7635948 (paragraphs 0011 to 0012, Figure 2) discloses a configuration for selecting products and services through voice dialogue, but does not support integration with food delivery, dynamic notification control, learning reflection, or gift delivery suggestions. Summary of the Invention [Problem to be solved by the invention]

[0004] Conventional food delivery systems have had difficulty responding flexibly to changes in user preferences and physical condition, and have faced several issues, such as fixed recommendations, cumbersome notifications, and difficulty in providing support to third parties. The present invention aims to comprehensively solve these issues and realize a food delivery support experience that is easy for anyone to use. [Means for solving the problem]

[0005] The AI ​​character collaboration food delivery UX support system of the present invention has the following configuration.

[0006] The system features a character AI that records and analyzes user preference information and purchasing history, an interactive suggestion function using the character AI, a function to assist with selecting and ordering food items for delivery, and a function to adjust notifications based on user responses.

[0007] The character AI can adjust the type of food, seasoning, and cooking method it suggests based on the user's health condition, age group, and past eating history.

[0008] The delivery support system has functions for setting regular deliveries and subscriptions, and can dynamically change delivery content according to changes in user preferences and the rate at which proposals are accepted.

[0009] It also has a notification control mechanism that can switch between voice and text notifications, and notifies the user of the estimated delivery time, whether or not the item can be picked up, and re-proposed information via a character AI.

[0010] In addition, the system is equipped with a learning control mechanism that accumulates response data such as user rejections of proposals, requests for changes, and no response, and uses this data to optimize proposals and notification content from the next time onwards.

[0011] In addition, it has a function to make suggestions to third parties for gift delivery or support purposes, allowing users to make food suggestions and provide delivery support to their associates. [Effects of the Invention]

[0012] According to this invention, users can receive the most suitable food based on natural suggestions and notifications from an AI character, without having to make any selections themselves. Individual suggestions based on preferences and health status are possible, improving user satisfaction and encouraging continued use. Furthermore, the flexibility of notification formats and response learning functions ensure ease of use according to user attributes. Furthermore, by expanding the use of this system to gifting, it can be easily applied to welfare and support purposes. DETAILED DESCRIPTION OF THE INVENTION

[0013] An embodiment of the present invention will be described below.

[0014] In this embodiment, an interactive character AI is installed on the user's device and automatically suggests food based on the user's preferences, purchase history, health condition, etc. The character AI uses voice or text notifications to guide delivery suggestions, confirmations, and change instructions.

[0015] Users can accept or reject the suggestion by responding to the notification, and the results are stored in the cloud as a history and reflected in future suggestions. This allows the AI ​​to continuously learn user characteristics and deliver more accurate suggestions.

[0016] When setting up regular deliveries, the content will be adjusted or partially replaced based on the previous response trends. Furthermore, when sending gifts or support to third parties, the character AI will make suggestions based on the recipient's age group and preferences, ensuring smooth proposals and deliveries.

Claims

1. This is an AI character-linked food delivery UX support system that provides food products to users and is characterized by having a character AI that records and analyzes user preference information and purchase history, an interactive suggestion function by the character AI, a function to assist in selecting and ordering food products to be delivered, and a notification adjustment function based on the user's response.

2. The AI ​​character collaborative food delivery UX support system described in claim 1 is characterized in that the character AI adjusts the type, seasoning, and cooking method of the food to be suggested based on the user's health condition, age group, and past eating history.

3. The AI ​​character collaborative food delivery UX support system described in claim 1 or 2 is characterized in that the delivery support system has regular delivery and subscription settings, and dynamically changes the delivery content according to changes in user preferences and proposal acceptance rate.

4. The AI ​​character collaborative food delivery UX support system described in any one of claims 1 to 3 is characterized in that the delivery support system is equipped with a notification control mechanism that can switch between voice notification and text notification, and notifies the estimated delivery time, whether or not pickup is possible, and re-proposed information via the character AI.

5. The AI ​​character collaborative food delivery UX support system described in any one of claims 1 to 4 is characterized in that the delivery support system is equipped with a learning control mechanism that accumulates response data such as user proposal rejections, change requests, and no response, and uses the data to optimize proposals and notification content from the next time onwards.

6. The AI ​​character-linked food delivery UX support system described in any one of claims 1 to 5 is characterized in that the delivery support system has a function for making suggestions to third parties depending on the purpose of gift delivery or support, and makes food suggestions and provides delivery support to related parties of the user.