Information processing device, information processing method, and information processing program

Abstract

To provide an information processing device capable of searching for a component constituting a mobile body or a candidate of the component.SOLUTION: An information processing device 1 acquires information on at least one of a mobile identification number in a predetermined mobile body and a combination of a model designation number and a classification number, identifies a component constituting the predetermined mobile body associated with the information on at least one of them stored in a storage section, and outputs information on the identified component. The information processing device 1 identifies, by acquiring the information on the mobile identification number or the information on the combination of the model designation number and the classification number, the component on the basis of any of the acquired pieces of information. The information processing device also identifies, by acquiring the information on the mobile identification number and the information on the combination of the model designation number and the classification number, the component on the basis of the information assigned priority between both pieces of information.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to an information processing device, an information processing method, and an information processing program. [Background technology]

[0002] 2. Description of the Related Art Conventionally, a system is known that identifies components constituting a predetermined moving body based on identification information that identifies the moving body. For example, Patent Document 1 discloses an automobile parts search system that obtains a chassis number that identifies a specific automobile, obtains the automobile's vehicle model identification number using the chassis number as a search key, and obtains the automobile's part number from the vehicle model identification number. Similarly, Patent Document 2 discloses a used parts procurement system that receives a chassis number, which is an identifier unique to a vehicle, and acquires information on vehicle parts (used parts) that make up the vehicle based on the chassis number. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2004-192599 [Patent Document 2] Japanese Patent Application Laid-Open No. 2004-240649 Summary of the Invention [Problem to be solved by the invention]

[0004] The above-mentioned Patent Documents 1 and 2 describe a method of acquiring at least information on a chassis number that identifies a vehicle, and searching for vehicle parts that constitute the vehicle based on the information on the chassis number to identify the necessary parts. In this context, when one or more pieces of identification information that identify a vehicle are obtained, there is a need for a method or operation that allows identification of vehicle parts installed on the vehicle according to the identification information.

[0005] An object of the present invention is to provide an information processing device, an information processing method, and an information processing program that are capable of searching for parts or part candidates that make up a moving body. [Means for solving the problem]

[0006] The above problem is solved by an information processing device of the present invention, which comprises a memory unit that stores a mobile unit identification number that identifies a mobile unit and a combination of a model designation number and a classification number that identifies the mobile unit, in association with information on parts that make up the mobile unit; an acquisition unit that acquires information on at least one of the mobile unit identification number and the combination of the model designation number and classification number for a specific mobile unit; a part identification unit that identifies a part that makes up the specific mobile unit that is associated with the at least one piece of information stored in the memory unit, based on the at least one piece of information on the mobile unit identification number and the combination of the model designation number and classification number acquired by the acquisition unit; and an output unit that outputs information on the part identified by the part identification unit, wherein the part identification unit identifies the part based on either the information on the mobile unit identification number or the information on the combination of the model designation number and classification number acquired by the acquisition unit, and identifies the part based on one of the pieces of information that has been prioritized, based on the information on the mobile unit identification number and the information on the combination of the model designation number and classification number acquired by the acquisition unit.

[0007] As described above, the information processing device acquires information on the mobile unit identification number or information on the combination of the model designation number and classification number, and identifies the part based on one of these pieces of information; and, by acquiring information on the mobile unit identification number and information on the combination of the model designation number and classification number, it identifies the part based on one of these pieces of information that has been prioritized. By identifying the parts in this way, when identification information for identifying the moving body is obtained, it becomes easier to identify the parts that make up the moving body in accordance with the identification information.

[0008] Furthermore, according to the information processing method of the present invention, the above problem is solved by a computer having a memory unit that stores a mobile unit identification number that identifies a mobile unit and a combination of a model designation number and a classification number that identifies the mobile unit, in association with information on parts that make up the mobile unit, acquiring at least one piece of information on the mobile unit identification number and the combination of the model designation number and classification number for a specific mobile unit, identifying a part that makes up the specific mobile unit that is associated with at least one piece of information stored in the memory unit based on the acquired at least one piece of information on the mobile unit identification number and the combination of the model designation number and classification number, and outputting information on the identified part, whereby identifying the part involves acquiring the information on the mobile unit identification number or the information on the combination of the model designation number and classification number, thereby identifying the part based on either of the acquired information, and acquiring the information on the mobile unit identification number and the information on the combination of the model designation number and classification number, thereby identifying the part based on one of the two pieces of information that has been prioritized.

[0009] Furthermore, according to the information processing program of the present invention, the above problem is solved by having a computer as an information processing device having a memory unit that stores a mobile unit identification number that identifies a mobile unit and a combination of a model designation number and a classification number that identifies the mobile unit, in association with information on parts that constitute the mobile unit, perform the following processes: acquire information on at least one of the mobile unit identification number and the combination of the model designation number and classification number for a specific mobile unit; identify a part that constitutes the specific mobile unit that is associated with the at least one piece of information stored in the memory unit, based on the acquired information on the mobile unit identification number and the combination of the model designation number and classification number; and output information on the identified part; in the part identification process, by acquiring information on the mobile unit identification number or information on the combination of the model designation number and classification number, the part is identified based on either of the acquired information; and by acquiring information on the mobile unit identification number and information on the combination of the model designation number and classification number, the part is identified based on one of the acquired information. [Effects of the Invention]

[0010] According to the information processing device, the information processing method, and the information processing program of the present invention, an information processing device, an information processing method, and an information processing program are provided that are capable of searching for parts or part candidates that make up a moving body. [Brief explanation of the drawings]

[0011] [Figure 1] FIG. 2 is a diagram illustrating the hardware configuration of an information processing device and a user terminal of the information processing system. [Figure 2] FIG. 2 is a diagram illustrating functions of an information processing device. [Figure 3] FIG. 10 is a diagram showing an input screen for moving body identification information. [Figure 4] FIG. 10 is a diagram showing a screen for creating work estimate information. [Figure 5] FIG. 10 is a diagram showing a display screen for work instruction information. [Figure 6] FIG. 10 is a diagram showing a display screen for work instruction information. [Figure 7] FIG. 10 is a processing flow diagram showing an information processing method. DETAILED DESCRIPTION OF THE INVENTION

[0012] Hereinafter, one embodiment of the present invention will be described with reference to FIGS.

[0013] <Outline of the information processing system> As shown in Figure 1, the information processing system S is mainly composed of an information processing device 1 that identifies parts that make up a "mobile body" and outputs information about the identified parts, and a user terminal 100 that is connected to the information processing device 1 via a network and used by a user who requests information about parts that make up a specified mobile body. The information processing device 1 acquires "mobile object identification information" for a predetermined mobile object from the user terminal 100, identifies the parts that make up the mobile object based on the mobile object identification information, and outputs information on the identified parts to the user terminal 100 as well as to a work management device, etc. For example, the information on the parts is displayed on the screen of the user terminal 100, or notified by email. The information processing device 1 is not limited to acquiring moving object identification information through the user terminal 100, but may also accept (directly accept) input or selection of "moving object identification information" by a user using the information processing device 1, identify parts based on the moving object identification information, and output the identified parts. In this case, it is preferable to display information about the parts on the screen of the information processing device 1, or notify the user by email.

[0014] Here, "mobile body" corresponds to a vehicle, and is equivalent to, for example, "a vehicle that requires repair, replacement, or installation of parts (damaged vehicle)." A "mobile body" is completed by assembling multiple parts (group of parts) that make up the mobile body. Note that "mobile body" is not limited to a vehicle, and may be a vehicle other than a vehicle (one that carries people) or one that carries non-human objects. It may also be a drone or small mobility. "Parts (mobile body parts)" are parts used in vehicles and are classified by part type. Part types include "first part types" classified by the part's location (structural part) of the vehicle, and "second part types" classified by the part's sales manufacturer (sales route), quality, etc. "First part type" is identification information such as part code, part name, part shape, part dimensions, part model year, part grade, part image, etc. "Second part type" is identification information such as genuine part, second genuine part, high-quality part, second-hand part, compatible part, etc. "Genuine parts" are parts officially certified by the vehicle manufacturer, regardless of whether they are new or used. "Second-genuine parts" are parts officially certified by the parts manufacturer, regardless of whether they are new or used. "High-quality parts" are parts that are identical or nearly identical to genuine parts, regardless of whether they are new or used, and are sold not by the vehicle manufacturer but by a parts manufacturer (a manufacturer different from the official parts manufacturer mentioned above). High-quality parts are parts, regardless of whether they are new or used, that have a different model number from genuine parts or are sold by a dealer other than the dealer that sells genuine parts. "Used parts" are parts removed from used vehicles (used vehicles, vehicles, vehicles to be scrapped) that have been repaired, inspected, etc. so that they can be sold. "Compatible parts" are parts, regardless of whether they are new or used, that are compatible with multiple vehicle models. High-quality parts, used parts, and compatible parts are also called "third-party parts" that are different from genuine parts (second-genuine parts).

[0015] "Mobile unit identification information" refers to identification information that identifies a mobile unit, such as a chassis number (mobile unit number), a combination of a model designation number and a classification number, and a vehicle registration number (the number printed on the license plate). Of these, the chassis number (mobile unit number) and the vehicle registration number are also referred to as "first mobile unit identification information (first mobile unit identification number)." Furthermore, the combination of a model designation number and a classification number is also referred to as "second mobile unit identification information (second mobile unit identification number)."

[0016] The "vehicle identification number" is also called the vehicle identification number (VIN number). These vehicle identification numbers are numbers that can uniquely identify a vehicle. It is also possible to associate multiple pieces of moving body identification information (multiple first moving body identification numbers). In this case, it is possible to search for and identify parts that make up a moving body using each piece of associated moving body identification information. For example, by storing a chassis number and a vehicle registration number in association with each other, it is possible to search for parts that make up a moving body or candidates for parts that could be made up of a moving body using only the chassis number or the vehicle registration number. In particular, when identifying a moving body (such as a vehicle) by its vehicle registration number (license plate), the chassis number is not required, and it is possible to store the information without registering the chassis number or with a temporary chassis number (temporary chassis number) registered. In other words, even if the chassis number is not specified, it is possible to search for and specify a part or a part candidate using the vehicle registration number.

[0017] A "type designation number" is a number that indicates that a vehicle has passed the standard conformity inspection and quality control (uniformity) inspection. In other words, it indicates the vehicle model and grade that meets certain quality standards. A "classification number" is a number that identifies the equipment (including interior and exterior parts) installed on each individual vehicle. These second vehicle identification numbers are numbers that can uniquely identify a vehicle or estimate a vehicle by combining multiple second vehicle identification numbers (this combination is also referred to as a "composite vehicle identification number"). In particular, if a vehicle can be identified, the parts that make up that vehicle can be uniquely identified, and if a vehicle can be estimated, candidate parts that make up that vehicle can be identified. "Vehicle inspection certificate information (mobile vehicle certification information)" is a document (written document) or vehicle-related data that contains information about a vehicle (mobile object), and this "vehicle inspection certificate information (mobile object certification information)" contains information such as the chassis number, vehicle registration number, initial registration date (the date when the application for registration of the mobile object was accepted by the authorities), model, model designation number, classification number, etc., and indicates compliance with safety standards. Furthermore, this information is stored in the two-dimensional code written on the vehicle inspection certificate information.

[0018] For these reasons, the first mobile object identification number can identify the parts that make up a mobile object using a single piece of information, while the second mobile object identification number can estimate the parts that make up a mobile object using multiple pieces of information. Therefore, when identifying the parts that make up a mobile object with higher accuracy, it is preferable to use the first mobile object identification number rather than the second mobile object identification number.

[0019] The information processing device 1 stores in the storage unit 10 "first parts correspondence information" that associates the above-mentioned "mobile body identification number (e.g., chassis number)," "mobile body information (mobile body type information)," and "parts information (parts type information)" that constitute the mobile body. In addition, the information processing device 1 stores in the storage unit 10 "second parts correspondence information" that associates the above-mentioned "combination of second mobile body identification number (e.g., combination of model designation number and classification number)," "mobile body information," and "parts information." The information processing device 1 also has a database (DB) including a mobile body information storage unit 11 that stores "mobile body information," a parts information storage unit 12 that stores "parts information" and "related parts information" that make up the mobile body, a work storage unit 13 that stores "work information" required for part repair, replacement or installation work, and a history storage unit 14 that stores "work history information" regarding past repair, replacement or installation work of parts that make up the mobile body. The information processing device 1 may be provided with a database for managing "mobile body information," "parts information," "work information," "work history information," etc., as described above, or may acquire the latest information from an external management server that manages this information at any time and temporarily store it.

[0020] The information processing device 1 executes information processing and provides software services to a user terminal 100 connected via a network. More specifically, the information processing device 1 provides the user terminal 100 with a software service that manages "information about a moving object" and "information about parts" that make up the moving object. For example, it can obtain "moving object identification information" that identifies a specific moving object from the user, identify parts that make up the moving object or candidate parts that can be used to make up the moving object based on the "moving object identification information," and output "work information" required to repair, replace, or install the identified parts, as well as "work history information" for the identified parts. In this case, the candidate parts refer to parts that can potentially be used (configured) as parts that configure the moving body. Specifically, it is as follows:

[0021] The information processing device 1 identifies a user using a terminal such as the user terminal 100. Then, from the user-identified user terminal 100, it acquires "mobile object identification information" that identifies a predetermined mobile object. Specifically, as shown in FIG. 3, the "mobile object identification information" is acquired by accepting an input or selection from a user operation via the user terminal 100, or by reading a two-dimensional code printed on a vehicle inspection certificate via the user terminal 100. As the mobile object identification information, it acquires at least one of information on a "mobile object identification number" and a combination of a "model designation number" and a "classification number." Then, based on the acquired information, it identifies the parts (group of parts) that make up the predetermined mobile object by referring to the "first parts correspondence information" and "second parts correspondence information" stored in the storage unit 10. Then, it outputs information on the identified parts (list information on the group of parts). Specifically, it outputs the information on the parts on the screen of the user terminal 100. The information processing device 1 can then specify one or more parts from the group of parts by accepting a user's selection of a specific part from the output group of parts, or by accepting an input or selection of an operation to be performed on a specific mobile object (a mobile object requiring inspection, maintenance, etc.), and then outputting information (detailed information) about the specified part. As detailed information of the part to be displayed on the screen of the user terminal 100, selection by a user operation is accepted and type information of the part constituting the predetermined moving body, type information of related parts related to the part, work estimate information (work content information) which is information including the work content required to repair, replace or install the part, work instruction information, past work history information of the part, etc. are output. Details will be described later.

[0022] The user terminal 100 is an information terminal used by a dealer (repair / purchase dealer), and specifically, is a computer such as a tablet terminal equipped with an imaging device. Of course, it may also be a computer such as a PC. The user of the user terminal 100 is a business operator (repairer, customizer, buyer) involved in repairing, customizing, or purchasing a mobile object. The user terminal 100 may be an information terminal used by the owner of the mobile object, and the owner may use the user terminal 100 to identify parts that make up the mobile object.

[0023] The user terminal 100 is connected to the information processing device 1 and receives software services from the information processing device 1. Specifically, the user terminal 100 accepts input of "mobile body identification information" by user operation on the display screen shown in FIG. 3 and transmits the "mobile body identification information" to the information processing device 1. Alternatively, the user terminal 100 reads a two-dimensional code written on the vehicle inspection certificate with an imaging device mounted on the user terminal 100 and transmits the "mobile body identification information" to the information processing device 1. Then, the information processing device 1 receives information on the parts identified and displays information on the parts (list information of parts group). Then, the information processing device 1 accepts a selection of a specific part by user operation, or accepts input or selection of work required for a specific mobile body, and requests detailed information on one or more parts from the information processing device 1. The parts selected by the user are, for example, parts that are subject to repair, replacement, or installation work. The user terminal 100 receives detailed information about parts from the information processing device 1 and displays, for each identified part, part type information, related part type information, work-related information related to the work required to repair, replace or install the part, estimate information, work instruction information, work history information, etc.

[0024] In the above, when the information processing device 1 acquires either "information on mobile unit identification number" or "information on a combination of model designation number and classification number," it performs processing to search for parts based on either of the acquired information and identifies the part (group of parts) based on the search results. On the other hand, when it acquires both "information on mobile unit identification number" and "information on a combination of model designation number and classification number," the information processing device 1 performs processing to search for parts based on each piece of information. In the latter case, information on parts in the search results based on the "information on the mobile unit identification number" (parts information based on the first mobile unit identification number) and information on the search results based on the "information on the combination of the model designation number and the classification number" (parts information based on the second mobile unit identification number) are output, respectively. This means that if the parts (groups of parts) that make up the mobile unit identified by referring to the "first parts correspondence information" and "second parts correspondence information" stored in the storage unit 10 for the "information on the mobile unit identification number" and the "information on the combination of the model designation number and the classification number" are completely identical, information on the same parts is output in duplicate. On the other hand, if some of the parts (groups of parts) that make up the mobile unit are identical, information on the parts is output as a union. Of course, if all of the parts (groups of parts) that make up the mobile unit are different, different parts information will be output for each piece of information ("information on the mobile unit identification number" and "information on the combination of the model designation number and the classification number"). In this way, when part information based on the first moving object identification number and part information based on the second moving object identification number are output, the information processing device 1 identifies the information on overlapping parts, performs a process to delete one of the pieces of information on overlapping parts, and identifies the remaining information on overlapping parts and the information on non-overlapping parts as parts. In addition, in the latter case, it is also possible to search for parts and identify a group of parts based on one of the two pieces of information that has been prioritized. By identifying a group of parts by setting a predetermined priority for the moving body identification information in this way, even when one or more pieces of "moving body identification information" that identify a moving body are acquired, the information processing device 1 can appropriately identify a group of parts that make up the moving body according to the moving body identification information.

[0025] Furthermore, by further receiving information from the user regarding repair, replacement, or installation work of parts to be performed on a specified mobile object, the information processing device 1 can appropriately identify one or more parts required for the work to be performed on the mobile object. For example, when the information processing device 1 receives "mobile object identification information" of a specified mobile object and "information on legal inspection work" to be performed on the mobile object, it can output detailed information on one or more parts required for the legal inspection work of the mobile object. Furthermore, the information processing device 1 stores "work information" necessary for part repair, replacement, or installation work, and "work history information" related to past repair, replacement, or installation work of parts that make up a mobile body, and based on this information, it can identify and output the current parts (part installation status) that make up a specified mobile body. In other words, it stores the work history (repair and replacement history) of parts for each mobile body, and can output the part status (part status when new, part status before work, part status after work, current part status) in response to a user request. In other words, the information processing device 1 not only stores part type information and part work information for each mobile body, but also has "traceability information" for parts for each mobile body.

[0026] <Hardware configuration of information processing system> 1, the information processing device 1 is a computer including a CPU as a data arithmetic and control processing device (processor), a ROM, a RAM, and an HDD (SSD) as storage devices (storage unit, memory), and a communication IF for transmitting and receiving information data via the Internet. The information processing performed in the information processing device 1 is specifically performed by the processor. In addition to a main program that performs the functions necessary for a computer, the storage device of the information processing device 1 also stores an information processing program, and the functions of the information processing device 1 are realized by executing these programs by the CPU. The user terminal 100 is also a computer having a similar hardware configuration.

[0027] <Functions of the information processing system> 2, the information processing device 1 mainly includes a memory unit 10 for storing various programs and data such as "first part correspondence information" and "second part correspondence information," a mobile object information memory unit 11 for storing "mobile object type information," a part information memory unit 12 for storing "part type information" and "related part type information," a work memory unit 13 for storing "work information," a history memory unit 14 for storing "work history information," a communication unit 15, an acquisition unit 16, a part identification unit 17, a priority setting unit 18, an output unit 19, a work identification unit 20, a creation unit 21, and a generation unit 22. The communication unit 15 transmits and receives various data to and from an external terminal such as a user terminal 100 and an external server. These are composed of a CPU (processor), ROM, RAM, HDD, communication interface, various programs, etc.

[0028] Regarding the user terminal 100 from a functional perspective, its main components are a memory unit that stores various programs and various data, a communication unit that sends and receives various data to and from the information processing device 1, a display unit that displays information on vehicle parts transactions provided by the information processing device 1 on a screen, and an operation execution unit that accepts user operation input and executes operation processing.

[0029] The functions of the information processing device 1 will be described in detail below. First, various types of information (data) stored in the storage unit 10, the mobile object information storage unit 11, the part information storage unit 12, the work storage unit 13, and the history storage unit 14 will be described. In this embodiment, the information processing device 1 is configured to include the memory unit 10, the mobile object information memory unit 11, the part information memory unit 12, the work memory unit 13, and the history memory unit 14, but this is merely an example, and these memory units 10 to 14 may be realized in an external storage device provided outside the information processing device 1. In this case, it is preferable that the information processing device 1 and the external storage device are connected via a communication path.

[0030] <<Various information (data)>> "Mobile body type information" is identification information (specific information) regarding the type of mobile body, and includes, for example, identification information such as the vehicle ID for each mobile body (vehicle), vehicle inspection certificate information, vehicle registration number (license plate, automobile registration number plate), VIN code, vehicle model name, vehicle name, body shape, body dimensions, vehicle category, model, year, grade, engine displacement, and fuel. "Vehicle type" refers to the type of vehicle classified by its intended use, such as a passenger car, a small freight vehicle, a light four-wheeled passenger car, etc. "Body shape" refers to the type of vehicle classified by its body type, such as a box-type, a convertible top, a station wagon, etc. By referring to this "mobile object type information," the information processing device 1 can identify the mobile object type. Furthermore, the information processing device 1 stores parts for each mobile object type, and by identifying the mobile object type, it can specify the part (part group) corresponding to the identified mobile object type. In addition, "mobile body information (information about a mobile body)" is information that includes "mobile body type information," and in addition to mobile body type information, includes information about the mobile body (specification table, color information, information about the owner who owns the mobile body, information about the user who uses the mobile body, etc.), and these pieces of information are associated with each other.

[0031] "Part type information" is identification information (specific information) relating to the type of part. Specifically, as described above, there is "first part type information" classified by the structural part of the moving body, etc., and "second part type information" classified by the sales manufacturer (sales route) of the moving body, etc. The "first part type" is identification information such as a part ID, a part code, a part name, a part shape, a part size, a part model year, a part grade, and a part image. The "second part type" is identification information such as genuine parts, second genuine parts, high-quality parts, second-hand parts, compatible parts, etc. By referring to this "part type information," the information processing device 1 can identify the first part type and the second part type of the part that constitutes the moving body, and specify the part.

[0032] "Related part type information" is identification information relating to the type of related part, and is stored in association with a specific part. "Related parts" are parts related to a specific part, and are used together with the specific part during specific work (such as statutory inspection work or replacement of damaged vehicle parts). For example, it is assumed that parts are frequently purchased as a set based on the content of the part replacement work. Specifically, the related part type information includes "first part type information" and "second part type information" in the same manner as the above-mentioned parts. By referring to this "related part type information," the information processing device 1 can identify the first part type and the second part type of the related part related to the part that constitutes the moving body, and specify the related part.

[0033] The "first corresponding part information" is information that associates the above-mentioned "vehicle identification number (e.g., chassis number)", "vehicle type information", and "part type information" that constitutes the vehicle, and is stored in memory unit 10. By referring to this "first corresponding part information," the information processing device 1 can obtain the "mobile body identification number" to identify the type of a specified mobile body, and can identify the group of parts installed on the mobile body from the specified mobile body type information. The "second part correspondence information" is information that associates the above-mentioned "combination of second mobile object identification numbers (for example, a combination of model designation number and classification division number)," "mobile object type information," and "part type information," and is stored in the memory unit 10. By referring to this "second corresponding part information", the information processing device 1 can also acquire the "combination of second moving body identification numbers" and identify the group of parts mounted on a predetermined moving body. It should be noted that the information does not have to be divided into "first corresponding component information" and "second corresponding component information", and may be stored in the storage unit 10 as "corresponding component information". The "corresponding part information" is updated as needed in accordance with updates to the "mobile body information" stored in the mobile body information storage unit 11 and the "part information" stored in the part information storage unit 12.

[0034] "Work information" is information relating to work such as repair, replacement, or installation of parts that make up a mobile body, and is stored in association with the mobile body and the parts that make up the mobile body. Specifically, work information is information used for work, and includes information such as the work content (including whether or not aiming work is performed) that specifies the work to be performed on the mobile body, the work procedure, the parts and tools used in the work, work precautions, work index, work wages, and part costs. Work in this case includes repair work to repair the mobile body or the parts that make up the mobile body, replacement work to replace parts, installation work to install parts, and inspection work to check the installation status and operating status of parts. In addition to the above, "vehicle inspection" work performed at automobile repair shops and the like, which encompasses repair work, replacement work, inspection work, etc., also falls under this category, as well as work such as "new car inspection," "legal inspection," "oil change," "tire change," and "battery change." For example, parts such as an oil element are associated with "oil change work," and parts such as a tire (wheel), wheel nuts, and wheel screws are associated with "tire change work." By referring to this "work information," the information processing device 1 can identify the work content and work procedures required to repair, replace, or install parts that make up a mobile object, and can also calculate the labor costs and parts costs required for the work.In addition, the information processing device 1 can create "work instruction information" that includes specific part information and work information, and "quotation information (work content information)" that includes specific part information and work information. The tools include hand tools, power tools, oils and greases, as well as large equipment such as carts and lift-up devices. Furthermore, they also include a diagnostic device (computer) that inspects data received from the driving assistance device and exhaust gas device, and a work management device that comprehensively manages work, including the tools used, work process, workers, and work time. The work management device makes it possible to grasp the work status. This work management device (computer) is connected to a user terminal 100 and can manage work based on instructions from the user terminal 100.

[0035] "Work history information" is information about the history of past repair, replacement, or installation work on parts that make up a specified mobile body, and is stored in association with the mobile body and the parts that make up the mobile body. Specifically, the work history information includes information such as the worker, work date and time, work location, work content, work procedure, parts used in the work, the order in which the parts were installed, tools used in the work, work man-hours, work costs, part costs, other notes regarding the work (how to apply force, work order, etc.), work ingenuity information, etc. The work history information also includes part identification information (part type information) of the parts used in the work before the work and part identification information (part type information) of the parts used in the work after the work. By referring to this "work history information," the information processing device 1 can identify details of the parts that make up a given moving object. For example, it can further identify at least one of genuine parts, high-quality parts, and third-party parts. It can also output information on the replacement history (replacement traceability) of the part.

[0036] <<Obtaining Mobile Unit Identification Information>> The acquisition unit 16 acquires at least one of the following information for a predetermined mobile object: a "mobile object identification number (first mobile object identification information)" and a "combination of a model designation number and a classification number (combination of second mobile object identification information)." Specifically, the information processing device 1 (output unit 19) outputs the "moving object identification information input screen" shown in Fig. 3 on the display screen of the user terminal 100. The user terminal 100 accesses a dedicated website (app) managed by the information processing device 1 and displays service contents related to information processing on the display screen by user login. Then, the acquisition unit 16 acquires the "mobile body identification information" by accepting user operation input or selection through the user terminal 100 on the display screen shown in Figure 3, or by receiving the stored information of the two-dimensional code of the vehicle inspection certificate read by the user terminal 100 (imaging device).

[0037] FIG. 3 shows a display screen for inputting mobile unit identification information, for example, a vehicle inspection certificate information input screen. Through the display screen shown in FIG. 3, a user can input the "chassis number," "model designation number," "classification number," and license plate information of a specific vehicle. Alternatively, the imaging device of the user terminal 100 can be activated to read the two-dimensional code printed on the vehicle inspection certificate, thereby automatically inputting this information. The "initial registration date" may also be manually input as supplementary information. In the above embodiment, the screen prompts the user to input a "chassis number" as the first mobile unit identification information, but this is not particularly limited and may be a number that can uniquely identify the mobile unit, such as a "vehicle registration number." The same is true for combinations of second mobile unit identification information, and they may be other than the combination of a "model designation number" and a "classification number."

[0038] <<Identifying parts and outputting part information>> The part identification unit 17 refers to the "parts correspondence information" stored in the memory unit 10 based on at least one of the information of the "mobile body identification number" obtained by the acquisition unit 16 and the combination of the "model designation number" and the "classification classification number" to identify the parts (group of parts) that make up a specified mobile body that is associated with the at least one of the information. Then, the output unit 19 outputs information on the parts identified by the part identification unit 17 (list information on the part group). Specifically, the output unit 19 outputs list information on the part group (all part groups) that constitutes the predetermined moving object to the display screen of the user terminal 100.

[0039] In more detail, the part identification unit 17 acquires "information on the mobile unit identification number" or "information on the combination of the model designation number and classification number," and identifies the part group based on either of the acquired information. Specifically, when the part identification unit 17 acquires the "information on the mobile object identification number," it identifies the mobile object type of the specified mobile object based on the "first part correspondence information" stored in the memory unit 10, searches for a part group corresponding to the identified mobile object type, and identifies the part group (also referred to as the first part identification process).

[0040] When the part identification unit 17 acquires the "information on the combination of the model designation number and the classification number," it identifies the mobile object type of the specified mobile object based on the "second part correspondence information" stored in the storage unit 10, searches for a part group corresponding to the mobile object type, and identifies the part group (also referred to as the second part identification process). Note that in the second part identification process, the mobile object is identified by the combination of the second mobile object identification number, but it may not be possible to uniquely identify the mobile object depending on the type of mobile object and the type of part. In such cases, the mobile object is estimated, and the part group of the estimated mobile object is identified. In the second part identification process, if only "information on model designation number" is acquired, the part identification unit 17 may estimate the mobile object type of the predetermined mobile object based on the "second part correspondence information" and identify the part group corresponding to the estimated mobile object type. Alternatively, if only "information on model designation number" is acquired, it may be determined that the part group cannot be identified and notify the user. Note that the same process may be performed if only "information on classification division number" is acquired.

[0041] When the part identification unit 17 acquires the "information on the mobile unit identification number" and the "information on the combination of the model designation number and the classification number," it searches for a part group based on both pieces of information and identifies the part group of the union. Of course, as described above, the part identification unit 17 identifies a part group based on one piece of information that has been prioritized (also referred to as a third part identification process). More specifically, the priority setting unit 18 sets a priority for either the "combination of first moving object identification information" or the "combination of second moving object identification information." This priority setting indicates that a "priority flag" is attached to either the "combination of first moving object identification information" or the "combination of second moving object identification information." In other words, this indicates a state in which one piece of information to which a priority flag is set has a higher priority than the other piece of information to which a priority flag is not set. When both pieces of information are received, the information processing device 1 performs a process of searching for and identifying a parts group based on the one piece of information to which this priority flag is set. The priority flag setting at this time may be set by a user operation or may be set in advance in the information processing device 1. For example, when a priority flag is attached to the "first moving body identification information," the information processing device 1 can identify the moving body type with higher accuracy and specify the parts group that make up the moving body. On the other hand, when a priority flag is attached to the "combination of second moving body identification information," the information processing device 1 can identify the moving body type and specify the parts group when there is a moving body type that cannot be identified from the moving body identification information. In addition, the priority setting unit 18 sets priorities for both the "combination of first moving body identification information" and the "combination of second moving body identification information," sets the information with the higher priority as the "prioritized" information, and uses the prioritized information to search for and identify groups of parts. The priority setting unit 18 may set different priorities for each type of moving object.

[0042] In the third part identification process, if the "mobile body identification number" and "one of the combinations of model designation number and classification division number" are acquired, the part identification unit 17 does not adopt the information on the combination because there is an error in the information on the combination, and instead considers the "mobile body identification number" to be given priority, and performs the process of identifying the part group of the mobile body. Similarly, if the "mobile body identification number" entered by the user is incomplete, the part identification unit 17 regards the "combination of model designation number and classification number" as having been set as a priority, and performs processing to identify the part group of the mobile body. In other words, the priority setting is switched as necessary, and processing to identify the part group is performed. This allows the parts that make up the moving body to be more appropriately identified.

[0043] In the third part identification process, parts are identified based on one of the pieces of information that has been prioritized. However, depending on the conditions (priority setting conditions) set by the user, each part group may be identified based on both pieces of information. That is, all parts extracted from each piece of information may be identified. In this case, it is preferable to identify parts that are extracted in duplicate as a single part.

[0044] The part identification unit 17 identifies "part type information" of a group of parts that make up a predetermined moving body. Specifically, the part identification unit 17 identifies "first part type information (part code, part name, part grade, etc.)" and "second part type information (identification information of genuine parts, high-quality parts, etc.)" for each part. The process for identifying the "second component type information" is as follows. The work memory unit 13 stores "work information" necessary for repair, replacement or installation work of parts that make up a mobile body, and the history memory unit 14 stores "work history information" regarding past repair, replacement or installation work of parts that make up a specified mobile body. The work identification unit 20 accepts input of "work information" by user operation and, based on the "work information" stored in the work memory unit 13, identifies work to repair, replace, or install parts to be performed on a specified mobile object. Then, the part identification unit 17 narrows down and identifies a group of parts to be used in the work identified by the work identification unit 20 based on at least one of the above-mentioned "mobile unit identification number" and "combination of model designation number and classification number." Furthermore, by using the above-mentioned "work history information," the part identification unit 17 identifies at least one of "genuine parts," "high-quality parts," and "third-party parts" (second part type information) that correspond to each group of parts. The part identification unit 17 identifies a group of parts that make up a specified moving body through the first to third part identification processes described above, narrows down the group of parts to those used in the work identified by the work identification unit 20, and then identifies the "second part type information" corresponding to each part using the "work history information," but this is not limited to this. For example, without using the work identification unit 20 to identify a work, the part identification unit 17 may use the "work history information" to identify "second part type information" for a group of parts (all groups of parts) that make up a specified moving body.

[0045] The specific specific processing through the display screen is as follows. The acquisition unit 16 first receives input of "mobile body identification information" of a predetermined mobile body through a user operation on the display screen shown in FIG. 3, and acquires the "mobile body identification information." The part identification unit 17 identifies a predetermined moving object based on the "moving object identification information" and identifies the part group (all part groups) that constitutes the moving object. The output unit 19 outputs list information of the part groups that constitute the predetermined moving object to a display screen. The screen for the list information of component groups displays, in addition to the "list information of component groups," input fields for inputting "work information" required for work to repair, replace, or install components through user operation. The work identification unit 20 accepts the input of "work information" by the user through the screen and identifies the input work. The part identification unit 17 narrows down and identifies the part group that is used in the work identified by the work identification unit 20, from among the part group that constitutes the predetermined moving body. The output unit 19 outputs list information of the narrowed down part group to the display screen. For example, if "tire replacement work" is entered in the work information input field, the parts required for the tire replacement work, such as "tire (wheel)," "wheel nut," and "wheel screw," will be narrowed down and identified, and information about these parts will be displayed.

[0046] Then, when the part identification unit 17 receives a selection of a predetermined part by a user operation, it identifies the "first part type information (part code, part name, part grade, etc.)" of the selected part, and also identifies the "second part type information (identification information of genuine parts, high-quality parts, etc.)" based on the above-mentioned "work history information." That is, the output unit 19 switches the screen of the list information of the parts group, and outputs the "first part type information (part code, part name, part grade, etc.)" and the "second part type information" of the selected part to the display screen. Note that the "first component type information" for each component may be displayed together on the component group list information screen without switching screens. Alternatively, the "first component type information" and "second component type information" for each component may be displayed together.

[0047] To explain the "second part type information" in more detail, "genuine parts" are information associated with a mobile body at the time of shipment and provided by the mobile body manufacturer, and are information that identifies the part itself. On the other hand, "high-quality parts" and "third-party parts" are parts that are newly created separately from "genuine parts" and have numbers that differ from genuine parts. High-quality parts and third-party parts contain one or more pieces of identification information that correspond to the genuine parts and are associated with the genuine parts. "Quality parts" and "third-party parts" are parts that are checked to see if they fit a mobile object, and if they fit that mobile object, are stored in association with the genuine parts for that mobile object. In other words, quality parts and third-party parts are different from genuine parts, and are part type information that is identified (estimated) using the above-mentioned "work history information." It is preferable that part type information be identified based on the "work history information" using analysis using artificial intelligence (AI).

[0048] <<Output of related parts information>> When the output unit 19 receives a user's selection of a specific part on the display screen of the list information of the part group, it outputs the "part type information" of the specific part and the "part type information" of related parts related to the part to the display screen. The specific processing is as follows. The part information storage unit 12 stores "part type information" and "related part type information." The "related part type information" is information on related parts (related part types) associated with parts (part types) that make up a moving body, and is stored for each moving body type. When the part identification unit 17 receives a selection of a predetermined part by a user operation, it identifies the part type of the predetermined part based on the "part type information" and identifies the predetermined part. It also identifies the part types of related parts related to the predetermined part based on the "related part type information" and identifies the related parts. Then, the output unit 19 outputs information (type information) about the part identified by the part identification unit 17 and information (type information) about related parts related to the part to the display screen.

[0049] Related parts include "essential related parts" that are necessary for replacing parts, and "recommended related parts" that are not essential but are recommended. Only the "essential related parts" may be output, or both the "essential related parts" and the "recommended related parts" may be output. For example, when the part "bumper" is identified by user selection, the part identification unit 17 also identifies parts such as "screws," "packings," "screws," and "stays" as essential related parts required for bumper replacement. In addition, the part identification unit 17 also identifies parts such as fog lamps and fog lamp covers as recommended related parts. The output unit 19 then outputs information on the part, information on the essential related parts, and information on the recommended related parts to the display screen. When outputting the information on related parts, the type of essential related parts may be "essential" and the type of crystal-related parts may be "recommended", and they may be displayed with "essential" and "recommended", respectively.

[0050] <<Output of work estimates>> When the output unit 19 receives a user's selection of a specific part on the display screen of the parts group list information, it outputs the "part type information" of the specific part and the "part type information" of related parts related to that part to the display screen. Then, when the output unit 19 receives a user's selection of "Create work estimate", it outputs the work estimate information creation screen shown in Fig. 4. Then, it receives input or selection by user operation on the display screen shown in Fig. 4 at any time, creates and outputs "work estimate information". The specific processing is as follows.

[0051] The work memory unit 13 stores "work information" necessary for repairing, replacing, or installing parts. The history memory unit 14 stores "work history information" relating to past repairing, replacing, or installing work on parts that make up a predetermined mobile body. Based on the above "work information" and the above "work history information", the creation unit 21 (quote creation unit) creates "work estimate information" that includes information on the specified part, work content information including the work content related to the repair, replacement or installation work of the part, and cost information such as labor costs and part costs. The creation unit 21 may create the "work estimate information" based only on the "work history information," or if there is no past work history information, may create the "work estimate information" based only on the "work information." The creation unit 21 creates "work estimate information" by accepting user input or selection based on the "work information" and "work history information" on the display screen shown in Fig. 4. In this case, the creation unit 21 may use artificial intelligence to analyze the type of work (repair, replacement, installation), work content, parts information, and work procedures performed in the past based on the "work information" and "work history information," and create work estimate information corresponding to these works as a result of the analysis. Then, the output unit 19 outputs to the display screen the "work estimate information" required for repairing, replacing or installing the "predetermined part" and the "related part".

[0052] When repairing, replacing, or installing a part, the information processing device 1 identifies the moving body (vehicle) information using the moving body information based on the input moving body identification information. It also performs a process to identify the parts that make up the moving body. It also identifies related parts related to the identified parts based on their history information. The work content and scope of the work to be performed on this part (whether it is work on all parts or only some parts) are specified, and new parts other than these parts (essential parts, recommended parts) are also specified. This work content can also include painting work. Once the part is identified in this way, the work content and scope of work that uses this part are identified, and the man-hours and cost required for the work are determined. These man-hours and cost are calculated using the man-hours and cost for the work content that are stored in advance. This makes it possible to create estimate information and work instruction information for work such as repairing, replacing, or installing parts.

[0053] <<Output of work instruction information>> When the output unit 19 receives a user's selection of a specific part on the display screen of the list information of the parts group, it outputs the "part type information" of the specific part and the "part type information" of related parts related to that part to the display screen. Then, when the output unit 19 receives a user's selection of "Create work instruction", it outputs a screen used to create work instruction. Then, it receives input or selection by user's operation at any time, creates and outputs "work instruction information". The work instruction information is created mainly based on the "work estimate information" created under instructions from the user. The specific processing is as follows.

[0054] The work storage unit 13 stores "work information" that is associated with parts that constitute the mobile body and is required to repair, replace, or install the parts. The creation unit 21 (work instruction creation unit) creates "work instruction information" which is instruction information for a worker, based on the above "work information" and the above "work estimate information", and includes information on a specified part, information on parts related to that part, and information on the work required to repair, replace, or install that part. The creation unit 21 creates "work instruction information" on the work instruction creation screen by accepting input or selection from a user operation based on "work information" and "work estimate information." Since the "work estimate information" is created based on the "work information," the creation unit 21 may create the "work instruction information" based only on the "work estimate information." The "work instruction information" may also be created based only on the "work information." Alternatively, the "work instruction information" may be created based on "past work instruction information" included in the "work history information." Then, the output unit 19 outputs the "work instruction information" created by the creation unit 21 to the display screen (the display screen of the user terminal 100) as shown in FIGS.

[0055] The "work instruction information" includes "part type information," "related part type information," and "work information" including the work required for the part and related parts, work procedures (work processes), tools to be used for the work, and precautions for the work. The "work instruction information" is information created based on the "work estimate information" output to the user (user terminal 100), and can also be created based on instruction information specified by the user using the user terminal 100. For example, upon receiving an instruction from the user, work instruction information is created that includes repair and replacement work for related parts in addition to repair and replacement work for parts. Depending on the content of the instruction from the user, work estimate information and work instruction information that do not include repair and replacement work for related parts (some related parts) may be created. In this way, for each part, the work content and work procedure related to that part (also referred to as part-related information) and the work content and work procedure related to the related parts (also referred to as related part-related information) are associated. In other words, the created estimate information is associated with the part and related part-related information and stored.

[0056] 5 and 6 are diagrams showing the display screen for "Work Instruction Information." Figure 5 shows the contents of the work instructions for "Work Process 1," which is one of the work processes, and Figure 6 shows the contents of the work instructions for "Work Process 2," which is also one of the work processes. "Work Process 2" shown in Figure 6 is a work process that is carried out following "Work Process 1" shown in Figure 5. In other words, Work Process 1 and Work Process 2 are shown as examples of some of the above work processes. It should be noted that "work" is made up of a plurality of work processes, and is, for example, line work or cell work in which each work process is performed in conjunction with each other, and is carried out by workers or machines. The storage units 10-14 store information on the order of work steps for a predetermined job, the work content for each work step, the parts and tools used in the work step, and precautions for the work step, all of which are associated with each other. When the information processing device 1 identifies a job to be performed on a predetermined moving object, it identifies the content of the work step for that job (step 1, step 2, step 3, ...), identifies the above information stored in the storage units 10-14 for each identified work step, and creates "work instruction information." Then, it displays the work instruction information on the display screen, as shown in Figures 5 and 6. 5 and 6 show work instruction information for replacing and installing doors on the sides of a vehicle. Information on the part "rear door panel (part (2))" used in this replacement work, information on the related part "rear door lining (part (3))," and the required work content are displayed.

[0057] Fig. 5 shows that work process 1 involves assembling parts (1) and (2), and provides detailed work content such as detailed procedures for the work and the tools to be used. Fig. 6 also shows that work process 2 involves assembling parts (3) to (8) to parts (1) and (2), and provides detailed work content such as detailed procedures for the work and the tools to be used. That is, the parts used in each work process are highlighted, and the highlighted parts change as the work process progresses. In addition, in Figures 5 and 6, the parts for each work process stored in the storage units 10 to 14 are highlighted, but in addition, parts specified by the worker through a specifying operation may also be highlighted. In addition, each highlighted part may be displayed in a different display mode. For example, if the highlighted parts (1) and (2) in Figure 5 are made of different materials, they may be displayed in a display mode that corresponds to the material. 5 and 6, the correspondence between parts is indicated by dashed lines, which specify the mounting positions of the parts. This information clarifies the positional relationships between the parts and leads to improved work efficiency.

[0058] In the above, the output unit 19 displays a screen in which the parts used in the specified work process are highlighted compared to parts that are different from the parts used in the specified work process, as the process progresses through multiple work processes related to repair, replacement, or installation work using specified parts. Specifically, the output unit 19 outputs the work instruction information to the display screen for each work process involved in the work. At that time, the parts necessary for the work process are displayed in an emphasized manner (displayed in a distinguishable display mode), and the parts that are displayed in an emphasized manner are changed as the work process progresses. For example, in work process 1 shown in Fig. 5, it can be seen that parts (1) and (2) used in work process 1 are highlighted. Also, in work process 2 shown in Fig. 6, it can be seen that parts (3) to (8) used in work process 2 are highlighted.

[0059] <<Processing after work completion (traceability)>> Upon completion of the work based on the "work instruction information," the generating unit 22 generates "work completion information" including the work content related to the work and the parts used in the work. In addition, "parts used in work" refers to the parts before and after replacement in the case of replacement work. In the case of repair work, the same parts before and after the repair apply. In the case of installation work (the work of installing new parts), the installed parts apply. The "work completion information" includes information including "part identification information of parts before the work" used in the work, "part identification information of parts after the work" used in the work, and work instruction information. It also includes part identification information of related parts before and after the work. "Part identification information" is, for example, identification information (part type information) such as a part ID. Then, the output unit 19 outputs the "work completion information" for the specified part to the display screen, and the history storage unit 14 stores the work completion information for the specified part as the "work history information" for the specified part.

[0060] Specifically, when a part replacement operation is performed, the part IDs of the parts before and after replacement are associated with each other. The generation unit 22 generates "work completion information" that associates part identification information, which associates the part IDs before and after replacement with work instruction information. The history storage unit 14 stores the "work completion information" related to the work performed on the part at that time as the "work history information" of the part. Note that in the case of repair work rather than part replacement work, "repair completion information" is generated. In this embodiment, the repair completion information is also referred to as work completion information. The "work estimate information" and "work completion information" for work performed on a specific part are stored in association with each other as "work history information." This makes it possible to store the part replacement history in a chain such as "part ID of new part (part ID of genuine part)" ⇒ "part ID after replacement" ⇒ "part ID after replacement" as history information of parts that make up a predetermined moving body. In other words, it is possible to identify transitions related to part replacement. In other words, the information processing device 1 enables the traceability of parts using work history information.

[0061] The part ID of the replaced part is associated with work content information such as the work location where the replacement work was performed, the worker, the work date and time, etc. In other words, the part identification information of the replaced part includes work content information such as the work location where the work was performed, the worker, the work date and time, etc. This allows the information processing device 1 (part identification unit 17) to identify the part that constitutes the predetermined moving body after the work is completed, based on the part identification information in the "work completion information." Therefore, the user can check the details of the replacement work for each part (part ID). For example, if there is a defect in the replaced part or if the replaced part is not recognized as normal, the information processing device 1 identifies the work content information at the time of replacement (work location, worker, work date and time, etc.), allowing the user to take prompt action (deal with the defect). Furthermore, the information processing device 1 enables traceability of parts, thereby making it possible to identify parts currently attached to a predetermined moving object.

[0062] In the above, the "work history information" includes information such as the worker, work date and time, work location, work content, work procedure, parts used in the work, tools used in the work, etc. It also includes part identification information for parts used in the work before and after the work. By referring to this "work history information," the information processing device 1 (parts identification unit 17) can trace the parts that make up a predetermined moving object. In other words, the information processing device 1 can identify the parts that make up a specified mobile body after work based on at least one of the information ``mobile body identification number'' and ``combination of model designation number and classification division number'' and this ``work history information.'' For example, if a recall occurs due to a defective part or manufacturing defect, such as a part modification or equipment modification, it is possible to identify the mobile object (vehicle) that is the subject of the recall and identify the parts that make up that mobile object (vehicle) that are subject to the recall.

[0063] The information processing device 1 can appropriately identify parts that make up a mobile body according to one or more pieces of identification information that identify a predetermined mobile body. Furthermore, by enabling traceability for each part, it is possible to appropriately identify the state of a part selected by a user (part state when the car was new, part state before work, part state after work, current part state) and output the part state on the display screen.

[0064] <Information processing method> Next, the processing of the information processing program (information processing method) executed by the information processing device 1 will be described with reference to FIG. The program according to this embodiment is a program for realizing the above-mentioned communication unit 15, acquisition unit 16, part identification unit 17, priority setting unit 18, output unit 19, task identification unit 20, creation unit 21, and generation unit 22 as functional components of an information processing device 1 equipped with a storage unit 10, a mobile object information storage unit 11, a part information storage unit 12, a task storage unit 13, and a history storage unit 14 (memory). A CPU (processor) of the information processing device 1 executes this information processing program. The memory unit 10 of the information processing device 1 stores "part correspondence information," the mobile object information memory unit 11 stores "mobile object type information," the part information memory unit 12 stores "part type information" and "related part type information," the work memory unit 13 stores "work information," and the history memory unit 14 stores "work history information."

[0065] In the processing flow of the information processing method, first, the acquisition unit 16 acquires "mobile object identification information" of a predetermined mobile object from the user terminal 100 (step 1 (S1)). Specifically, the acquisition unit 16 acquires at least one of the information on the "mobile body identification number" and the "combination of model designation number and classification number" for a predetermined mobile body.

[0066] In step 2, the acquisition unit 16 acquires "information on the mobile unit identification number" or "information on the combination of the model designation number and classification number," and the part identification unit 17 identifies the mobile unit type of the specified mobile unit by referring to the "part correspondence information" stored in the memory unit 10. Alternatively, the acquiring unit 16 acquires "information on the vehicle identification number" and "information on the combination of the model designation number and the classification number," and the part identifying unit 17 identifies the vehicle type of the predetermined vehicle by referring to the "part correspondence information." At this time, the part identifying unit 17 identifies the vehicle type based on one of the pieces of information for which priority has been set. The priority setting unit 18 sets a priority in advance for either the "mobile unit identification number" or the "combination of model designation number and classification number." Then, in step 3, the part identification unit 17 searches for a part group corresponding to the identified moving object type and identifies the part group.

[0067] In step 4, the output unit 19 outputs information on the parts identified by the part identification unit 17 (list information on the part group). Specifically, the output unit 19 outputs the list information on the part group that constitutes the predetermined moving object on the display screen of the user terminal 100. Then, in step 5, the work identification unit 20 accepts the input of "work information" by user operation, and identifies the part repair, replacement, or installation work to be performed on the specified mobile object based on the "work information" stored in the work memory unit 13. Specifically, the input of "work information" by the user is accepted on the display screen of the list information of the parts group, and the input work is identified. As a result, the part identification unit 17 narrows down and identifies the part group that is used in the work identified by the work identification unit 20, from the part group that configures the predetermined moving body. The output unit 19 outputs list information of the narrowed down part group to the display screen.

[0068] In step 6, the creation unit 21 accepts user input or selection and creates "work estimate information" that includes "information on the specified part," "work content information" that includes the work content involved in repairing, replacing, or installing the part, and "cost information" such as labor costs and part costs. Specifically, when the output unit 19 accepts the selection of a specific part by a user operation on the display screen of the list information of the parts group, it outputs "part type information" of the specific part and related parts to the display screen. Then, when the output unit 19 accepts the selection of "create work estimate" by a user operation, it outputs the work estimate creation screen shown in Fig. 4. Then, the creation unit 21 accepts input or selection by a user operation on the display screen shown in Fig. 4 at any time and creates "work estimate information." More specifically, the output unit 19 outputs the estimate creation screen shown in Fig. 4 based on the "work information" stored in the work memory unit 13 and the "work history information" stored in the history memory unit 14. The creation unit 21 accepts user input or selection as needed based on the "work information" and the "work history information" to create "work estimate information."

[0069] In step 7, the creation unit 21 creates "work instruction information" based on the above "work information" and the above "work estimate information," which includes information on the specified part, information on parts related to the specified part, and work information required to repair, replace, or install the part. Specifically, the creation unit 21 creates "work instruction information" on the work instruction creation screen by accepting input or selection from a user operation based on "work information" and "work estimate information." The "work instruction information" includes "part type information," "related part type information," and "work information" including the work required for the part and related parts, work procedures (work processes), tools to be used for the work, and precautions for the work. 5 and 6, the output unit 19 outputs the "work instruction information" to the display screen of the user terminal 100. This allows a user using the user terminal 100 (for example, a worker at a maintenance shop) to repair, replace, or install a part while checking the work instruction information.

[0070] In step 8, the generating unit 22 generates "work completion information" including the work content and parts used in the work, based on the "work instruction information" and upon completion of the work. The "work completion information" includes information including "part identification information of parts before work" used in the work, "part identification information of parts after work" used in the work, and "work instruction information." Then, the output unit 19 outputs the "work completion information" for the predetermined part to the display screen.

[0071] In step 9, the history storage unit 14 stores the "work completion information" for the specified part as the "work history information" for the specified part. The "work completion information" is stored as the "work history information" in association with the "work estimate information." By referring to this "work history information," the information processing device 1 (part identification unit 17) can trace each part that constitutes a predetermined moving body. For example, it can identify and output the repair and replacement history of parts that constitute a predetermined moving body.

[0072] After going through steps 1 to 9 above, the process of FIG. 7 is completed. The above-described information processing method makes it possible to appropriately identify parts constituting a mobile object according to one or more pieces of identification information that identify a predetermined mobile object. Furthermore, traceability can be achieved for each part, making it possible to appropriately identify the condition of the part.

[0073] <Additional Notes> In the above embodiment, an information processing program is stored in a recording medium readable by the information processing device, and the information processing device 1 executes processing by reading and executing the program. Here, the recording medium readable by the information processing device 1 refers to a magnetic disk, a magneto-optical disk, a CD-ROM, a DVD-ROM, a semiconductor memory, etc. Alternatively, a dedicated software (web application) may be started using a terminal (mobile terminal) that serves as the information processing device 1, and the information processing program may be executed on a web browser.

[0074] In the above embodiment, the information processing device, the information processing method, and the information processing program according to the present invention have been mainly described. However, the above embodiment is merely an example for facilitating understanding of the present invention, and does not limit the present invention. The present invention can be modified or improved without departing from the spirit thereof, and the present invention naturally includes equivalents thereof. [Explanation of symbols]

[0075] S Information Processing System 1. Information processing equipment 10 Storage section 11 Mobile information storage unit 12 Part information storage unit 13 Working Memory 14 History memory section 15 Communications Department 16 Acquisition Department 17 Parts Identification Department 18 Priority setting section 19 Output section 20 Work Specification Department 21 Creation Department (Estimate Creation Department, Work Instruction Creation Department) 22 Generation part 100 user terminals

Claims

1. a storage unit that stores a mobile unit identification number that identifies a mobile unit and a combination of a model designation number and a classification number that identify the mobile unit in association with information on parts that constitute the mobile unit; an acquisition unit that acquires at least one of the mobile unit identification number and the combination of the model designation number and classification number for a predetermined mobile unit; a part identification unit that identifies a part that constitutes a predetermined mobile object associated with at least one piece of information stored in the storage unit, based on at least one piece of information obtained by the acquisition unit, including the mobile object identification number and the combination of the model designation number and the classification number; an output unit that outputs information about the part identified by the part identification unit, The part identification unit The acquiring unit acquires the information on the vehicle identification number or the information on the combination of the model designation number and the classification number, and identifies the part based on either of the acquired information, An information processing device in which the acquisition unit acquires information on the mobile unit identification number and information on the combination of the model designation number and classification number, and identifies the part based on one of the two pieces of information that has been set as a priority.

2. a work storage unit that stores work information required for repair, replacement, or installation of a part that constitutes the moving body; a work specifying unit that specifies a part repair, replacement, or installation work to be performed on a predetermined moving body based on the work information; a history storage unit that stores work history information relating to past repair, replacement, or installation work on a component that constitutes a predetermined moving body; The part identification unit identifying a part to be used in the work identified by the work identification unit based on at least one of the mobile unit identification number and a combination of the model designation number and classification number; The information processing device of claim 1 further identifies, using the work history information, at least one of genuine parts certified by the vehicle manufacturer, high-quality parts other than those certified by the vehicle manufacturer, or third-party parts other than genuine parts and high-quality parts corresponding to the part.

3. a part information storage unit that stores parts that configure the moving body and associated parts that are associated with the parts for each moving body type of the moving body; the part identification unit identifies parts that configure the moving body and related parts that are related to the parts; The information processing apparatus according to claim 1 , wherein the output unit outputs information about the part identified by the part identification unit and information about the related part related to the part.

4. a work storage unit that is associated with a part that constitutes the moving body and stores work information required to repair, replace, or install the part; 2 . The information processing device according to claim 1 , wherein the output unit outputs work instruction information including information on the part identified by the part identification unit and work information stored in the work storage unit that is required to repair, replace, or install the part.

5. a creation unit that creates work content information including work content related to the repair, replacement, or installation work of the part based on the work history information stored by the history storage unit; The information processing apparatus according to claim 2 , wherein the output unit outputs information about the part identified by the part identification unit and the work content information.

6. 6. The information processing device according to claim 5, wherein the output unit displays a screen in which, as a plurality of work processes for repair, replacement, or installation work using the part identified by the part identification unit progresses, parts used in a predetermined work process are highlighted compared to parts other than the parts used in the predetermined work process.

7. a generating unit that generates work completion information including work details related to the work and the parts used in the work upon completion of the work related to the repair, replacement, or installation of the parts; 3. The information processing device according to claim 2, wherein the history storage unit stores the work completion information, including part identification information of parts used in the work before the work and part identification information of parts used in the work after the work, as the work history information.

8. The part identification information of the part after the work includes information on the work location, the worker, and the work date and time where the work was performed, The information processing apparatus according to claim 7 , wherein the part identification unit identifies a part after the work is performed among parts constituting a predetermined moving body based on the work completion information of the work history information.

9. 8. The information processing device according to claim 7, wherein the part identification unit identifies the parts that constitute a specified mobile body after the work, based on at least one of the information on the mobile body identification number and the combination of the model designation number and classification number, and the work history information.

10. a computer having a storage unit that stores a mobile unit identification number that identifies a mobile unit and a combination of a model designation number and a classification number that identifies the mobile unit in association with information on parts that constitute the mobile unit, acquiring at least one of the mobile unit identification number and the combination of the model designation number and classification number for a predetermined mobile unit; Identifying a part that constitutes a predetermined moving body associated with at least one of the information stored in the storage unit, based on the obtained moving body identification number and at least one of the combination of the model designation number and the classification number; outputting information about the identified parts; By identifying the part, By acquiring the information on the vehicle identification number or the information on the combination of the model designation number and the classification number, the part is identified based on either of the acquired information, An information processing method in which, by acquiring information on the mobile unit identification number and information on the combination of the model designation number and classification number, the part is identified based on one of the two pieces of information that has been set as a priority.

11. a computer as an information processing device having a storage unit that stores a mobile unit identification number that identifies a mobile unit and a combination of a model designation number and a classification number that identify the mobile unit in association with information on parts that constitute the mobile unit; A process of acquiring at least one of the information on the mobile unit identification number of a predetermined mobile unit and the combination of the model designation number and classification number; a process of identifying parts constituting a predetermined mobile object associated with at least one of the obtained mobile object identification number and the combination of the model designation number and the classification number stored in the storage unit, based on the obtained mobile object identification number and / or the combination of the model designation number and the classification number; and outputting information about the identified part. In the process of identifying the part, By acquiring the information on the vehicle identification number or the information on the combination of the model designation number and the classification number, the part is identified based on either of the acquired information, An information processing program that acquires information on the mobile unit identification number and information on the combination of the model designation number and classification number, and identifies the part based on one of the two pieces of information that has been given priority.

Images