Device for supporting individual and company employing individual, method to be executed in the device, and program

Abstract

To provide a device for supporting an individual and a company employing the individual.SOLUTION: A device of the present invention is configured to be able to communicate with a computer system which executes processing for a company. The device includes: means to receive information showing a retention achievement of an individual in the company from the computer system; and means to calculate a demanded amount to the company on the basis of at least the retention achievement of the individual in the company, the demanded amount obtained by reduction from a predetermined amount according to the retention achievement of the individual.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to an apparatus for supporting individuals and companies that employ individuals, as well as a method and program executed in the apparatus. [Background technology]

[0002] BACKGROUND ART Hiring services have been known for some time (see, for example, Non-Patent Document 1). [Prior art documents] [Non-patent literature]

[0003] [Non-Patent Document 1] Adecco Co., Ltd., "What is a recruitment service? An easy-to-understand explanation of how it works, how it differs from temporary staffing, and even fees," [online], [searched August 17, 2021], Internet<URL:https: / / www.adecco.co.jp / client / useful / 201008_perm> Summary of the Invention [Problem to be solved by the invention]

[0004] Recruitment agencies that introduce talent to companies have never been interested in whether the talent will actually contribute to the company after they transfer to that company. The reason for this is that recruitment agencies' income was a success-based lump sum payment paid when the talent they introduced was hired by the company. In other words, the income of recruitment agencies was unrelated to how the talent performed at the company after they were hired. For this reason, recruitment agencies were indifferent to what happened "after" the talent was hired by the company.

[0005] The inventors believe that such conventional recruitment services do not truly contribute to both human resources and companies.

[0006] The present invention has been made in consideration of the above-mentioned problems, and aims to provide a device, a method executed by the device, and a program that enable the provision of a recruitment service that truly contributes to both human resources and companies. [Means for solving the problem]

[0007] In one aspect of the present invention, the device of the present invention is a device for supporting an individual and a company that employs the individual, the device is configured to be able to communicate with a computer system that performs processing for the company, and the device comprises: means for receiving information indicating the individual's retention record at the company from the computer system; and means for calculating an invoice amount to the company based at least on the individual's retention record at the company, the invoice amount being reduced from a predetermined amount depending on the individual's retention record.

[0008] In one embodiment of the present invention, the means for calculating the amount to be claimed to the company based at least on the individual's track record at the company may include means for calculating a discount rate for the company based on the individual's track record at the company, and means for calculating the amount to be claimed to the company based on the discount rate.

[0009] In one embodiment of the present invention, the device is further configured to be able to communicate with a user device operated by the individual, and the device further comprises: means for transmitting first survey information for a survey regarding the individual to the computer system, the first survey information including a first one or more questions for the individual; means for transmitting second survey information for the survey regarding the individual to the user device, the second survey information including a second one or more questions for the company; means for receiving first results of the survey regarding the individual from the computer system, the first results of the survey regarding the individual including a first one or more answers to the first one or more questions; and means for receiving second results of the survey regarding the individual from the user device, the second results of the survey regarding the individual including a second one or more answers to the second one or more questions; and the means for calculating an amount to be claimed to the company may include means for calculating an amount to be claimed to the company based on the individual's retention performance at the company and the first and second results.

[0010] In one embodiment of the present invention, the amount claimed may be an amount claimed per predetermined period of time after the individual is employed by the company.

[0011] In one embodiment of the present invention, the device may further include means for calculating a gap value indicating the size of the gap between the individual's perception and the company's perception based on the first result and the second result; means for identifying changes over time in the gap between the individual's perception and the company's perception based on the gap value; means for determining whether an alert is necessary for the individual and / or the company based at least on the changes over time; and means for sending an alert associated with the changes over time to the computer system and / or the user device if it is determined that an alert is necessary for the individual and / or the company.

[0012] In one embodiment of the present invention, the device may further include means for determining whether the gap value satisfies a predetermined condition; means for sending an alert associated with the predetermined condition to the computer system and / or the user device if the gap value satisfies the predetermined condition and if it is determined based at least on the change over time that an alert to the individual and / or the company is not necessary; and means for sending an alert associated with the change over time to the computer system and / or the user device if the gap value satisfies the predetermined condition and if it is determined based at least on the change over time that an alert to the individual and / or the company is necessary.

[0013] In one aspect of the present invention, a method of the present invention is a method executed in an apparatus for supporting an individual and a company that employs the individual, the apparatus having a processor unit and configured to be able to communicate with a computer system that performs processing for the company, the method including: the processor unit receiving, from the computer system, information indicating the individual's retention record at the company; and the processor unit calculating, based at least on the individual's retention record at the company, an amount to be claimed against the company, the amount to be claimed being reduced from a predetermined amount depending on the individual's retention record.

[0014] In one aspect of the present invention, the program of the present invention is a program executed on a device for supporting individuals and companies that employ the individuals, the device having a processor unit and configured to be able to communicate with a computer system that performs processing for the company, and when the program is executed by the processor unit, causes the processor unit to perform at least the following: receive information from the computer system indicating the individual's retention record at the company; and calculate an invoice amount to the company based at least on the individual's retention record at the company, wherein the invoice amount is reduced from a predetermined amount depending on the individual's retention record. [Effects of the Invention]

[0015] According to the present invention, it is possible to provide a device that enables the provision of a recruitment service that truly contributes to both human resources and companies, as well as a method and program executed in the device. [Brief explanation of the drawings]

[0016] [Figure 1] A diagram showing an example of the flow of a new business model that supports both individuals and the companies that employ them. [Figure 2] FIG. 2 is a diagram showing an example of the configuration of a system 200 for realizing a new business model that supports both individuals and companies that employ them. [Figure 3A] FIG. 10 is a diagram showing an example of the configuration of information stored in the personal database unit 251. [Figure 3B] FIG. 10 is a diagram showing an example of the configuration of information stored in a recruitment database unit 252. [Figure 3C] A diagram showing an example of a combination of survey information and results relating to an individual 120 in the recruitment database unit 252. [Figure 4] FIG. 10 is a diagram showing an example of a flow executed by the server device 210. [Figure 5] FIG. 10 is a diagram showing another example of the flow executed by the server device 210. [Figure 6] FIG. 10 is a diagram showing another example of the flow executed by the server device 210. DETAILED DESCRIPTION OF THE INVENTION

[0017] 1. A new business model that supports both individuals and the companies that employ them The applicant proposes a new business model that supports both individuals and companies that employ them. This new business model involves introducing individuals (e.g., job seekers seeking a new job) to companies and providing ongoing support to the individuals and companies even after the individuals join the companies through the introduction. According to this new business model, a recruitment agency introduces individuals seeking employment or a new job to companies, periodically or randomly conducts surveys about the individuals and the companies after the individuals are hired by the companies, and provides support to both the individuals and the companies (e.g., providing advice, counseling, issuing alerts) based on the results of the surveys. Furthermore, rather than charging a lump sum fee based on success when the individuals are hired by the companies, the recruitment agency preferably charges the companies at least a portion of the individual introduction fees and individual and company support fees at regular intervals (e.g., monthly) over a predetermined period (e.g., 24 months) after the individuals are hired by the companies. This allows companies to reduce the risk of individuals failing to retain and perform well at the company after being hired, and individuals and companies can receive support from the recruitment agency to promote the individuals' retention and performance at the company.

[0018] Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

[0019] Figure 1 shows an example of the flow of a new business model that supports both individuals and the companies that employ them. Each step shown in Figure 1 will be explained in detail below.

[0020] Step S101: A company 130 that wishes to introduce a human resource sends a request for introduction to the recruitment agency 110. The request for introduction includes, for example, the conditions of the desired human resource (e.g., age range, qualifications, working hours, previous job title, etc.).

[0021] Step S102: In response to a request for personnel introduction from the company 130, the recruitment agency 110 introduces to the company 130 individuals 120 who meet the desired personnel requirements.

[0022] The company 130 determines whether to hire the individual 120 introduced by the recruitment agency 110. The company 130 may, for example, conduct an interview with the individual 120 to determine whether to hire the individual 120 introduced by the recruitment agency 110.

[0023] Step S103: When the company 130 decides to employ the individual 120, the individual 120 joins the company 130 and begins working for the company 130.

[0024] Step S104: After the individual 120 is hired by the company 130, the recruitment agency 110 periodically or randomly repeatedly provides support to help the individual 120 settle into the company 130. For example, providing support to help the individual 120 settle into the company 130 includes conducting surveys about the individual 120 to both the individual 120 and the company 130.

[0025] Specifically, the recruitment agency 110 sends to the company 130 first survey information for a survey regarding the individual 120, and sends to the individual 120 second survey information for the survey regarding the individual 120. One or more individual-specific questions included in the first survey information may be identical to, partially identical to, or completely different from one or more company-specific questions included in the second survey information. Upon receiving the first survey information from the recruitment agency 110, the individual 120 answers the one or more individual-specific questions included in the first survey information and transmits the answers to the recruitment agency 110 as a first result of the survey regarding the individual 120. Furthermore, upon receiving the second survey information from the recruitment agency 110, the company 130 answers one or more company-specific questions included in the second survey information and transmits the answers to the recruitment agency 110 as a second result of the survey regarding the individual 120. Based on the first results of the survey regarding the individual 120 and the second results of the survey regarding the individual 120, the recruitment agency 110 provides assistance to the individual 120 and the company 130 (e.g., provides advice, provides expert counseling, issues alerts) to help the individual 120 retain at the company 130.

[0026] Step S105: The individual 120 pays the placement fee to the recruitment agency 110, for example, when the individual 120 settles in the company 130 (for example, when the individual 120 continues to work for the company 130 for a predetermined period of time or more). The individual 120 may also pay at least a portion of the placement fee to the recruitment agency 110 when he or she joins the company 130.

[0027] Step S106: For example, when the individual 120 settles in the company 130 (for example, when the individual 120 continues to work for the company 130 for a predetermined period of time or more), the company 130 pays the placement fee to the recruitment agency 110. The placement fee may be reduced depending on the retention record of the individuals hired by the company 130 (for example, the length of time the individual 120 was employed at the company 130, the number of individuals introduced to the company 130 by the recruitment agency 110 that the company 130 hired, and the number of individuals introduced by the recruitment agency 110 that settled in the company 130).

[0028] In this way, the company 130 pays the recruitment agency 110 the introduction fee for the individual 120 after the hired individual 120 has settled into the company 130 to a certain extent, and therefore it is possible to avoid the risk of the individual 120 not settling in and performing well at the company 130. Furthermore, the individual 120 and the company 130 can continue to receive support from the recruitment agency 110 even after the individual 120 is hired by the company 130. This makes it possible to increase the likelihood that the individual 120 will settle into the company 130.

[0029] 2. System configuration to realize a new business model that supports both individuals and the companies that employ them FIG. 2 shows an example of the configuration of a system 200 for realizing a new business model that supports both individuals and the companies that employ them.

[0030] In the embodiment shown in FIG. 2, the system 200 includes a server device 210 managed and operated by a recruitment agency, and user devices 2201 to 220 operated by individuals. N and computer systems 2301-230 managed and operated by companies employing individuals. M The server device 210 communicates with the user devices 2201 to 2202 via the Internet 240. N and computer systems 2301 to 230 M Here, N and M are integers equal to or greater than 1.

[0031] Server device 210 is an information processing system that executes processing for recruitment agency 110. In the embodiment shown in Fig. 2, server device 210 includes an interface unit 211, a processor unit 212 including one or more CPUs (Central Processing Units), and a memory unit 213. The hardware configuration of server device 210 is not particularly limited as long as it can realize its functions, and may be configured as a single machine or a combination of multiple machines.

[0032] The interface unit 211 is connected to the user devices 2201 to 220 N and controls communication with each of the computer systems 2301 to 230. M Controls communication with each of the

[0033] The memory unit 213 stores programs required to execute processing, data required to execute the programs, and the like. Here, it does not matter how the programs are stored in the memory unit 213. For example, the programs may be pre-installed in the memory unit 213. Alternatively, the programs may be installed in the memory unit 213 by being downloaded via a network such as the Internet 340, or may be installed in the memory unit 213 via a storage medium such as an optical disc or USB.

[0034] Processor unit 212 controls the overall operation of server device 210. Processor unit 212 reads out a program stored in memory unit 213 and executes the program. This enables server device 210 to function as a device that executes desired steps, and processor unit 212 of server device 210 can operate as a means for achieving desired functions.

[0035] The server device 210 is connected to a database unit 250. The database unit 250 includes a personal database unit 251 and a recruitment database unit 252.

[0036] User devices 2201 to 220 N Each of the user devices 2201 to 2201 is configured to be able to communicate with the server device 210 via the Internet 240. The user device 2201 is configured to execute processing for the individual 120. For example, the user devices 2201 to 2201 are NEach of the devices may be a mobile wireless terminal such as a mobile phone, a smartphone, a tablet terminal, smart glasses (eyeglass-type wearable device), or a smart watch terminal, or may be a personal computer such as a desktop PC, a laptop PC, or a notebook PC.

[0037] Computer Systems 2301~230 M Each of these is configured to be able to communicate with the server device 210 via the Internet 240. The computer system 2301 is configured to execute processing for the company 130, for example.

[0038] In the embodiment shown in FIG. 2, the user devices 2201 to 220 N and computer systems 2301 to 230 M Although it has been described that each of the user devices 2201 to 220 can communicate with the server device 210 via the Internet 240, the present invention is not limited to this. Any type of network can be used instead of the Internet 240. It should be noted that the user devices 2201 to 220 can communicate with the server device 210 without going through the Internet 240 or any network instead of the Internet 240. N A configuration in which each of the user devices 2201 to 220 is electrically connected to the server device 210 is also within the scope of the present invention. N A system (i.e., a stand-alone system) that integrates both the functions of the server device 210 and the functions of the server device 210 may be constructed as the server device 210. Such a stand-alone server device 210 is also within the scope of the present invention.

[0039] In the embodiment shown in FIG. 2 , the database unit 250 is provided outside the server device 210, but the present invention is not limited to this. The database unit 250 can also be provided inside the server device 210. The configuration of the database unit 250 is not limited to a specific hardware configuration. For example, the database unit 250 may be configured as a single hardware component or multiple hardware components. For example, the database unit 250 may be configured as a single external hard disk drive of the server device 210, or as cloud storage connected via a network. Furthermore, the configuration of each database unit included in the database unit 250 is also not limited to a specific hardware configuration. For example, each database unit included in the database unit 250 may also be configured as a single hardware component or multiple hardware components.

[0040] FIG. 3A shows an example of the configuration of information stored in personal database section 251. As shown in FIG.

[0041] Information about individuals is stored in the personal database unit 251. In the embodiment shown in Fig. 3A, the information about individuals can be identified by information for identifying the individuals (personal ID). The information about individuals includes, for example, the individual's name, gender, date of birth, address, telephone number, email address, etc.

[0042] FIG. 3B shows an example of the configuration of information stored in the recruitment database unit 252.

[0043] The recruitment database unit 252 stores information related to recruitment. In the embodiment shown in FIG. 3B, the information related to recruitment can be identified by information for identifying an individual (personal ID). The information related to recruitment includes, for example, information about the company that hired the individual identified by the personal ID, the start date of employment, survey information from the individual, etc. The information related to the company can be identified by information for identifying the company (company ID). The information related to the company includes, for example, the company name, address, telephone number, email address, survey information from the company, estimated billing amount, billing amount, discount rate, etc. For example, when it is decided that an individual will be hired by a company, the server device 210 may associate the personal ID of the hired individual with the company ID of the company, thereby generating information related to recruitment associated with the personal ID.

[0044] 3C shows an example of a combination of survey information and the results of surveys regarding individuals 120 in the recruitment database unit 252. The combination of survey information and the results of surveys regarding individuals 120 in the recruitment database unit 252 is stored in the recruitment database unit 252 as survey information from individuals and survey information from companies.

[0045] The survey information regarding the individual 120 includes first survey information for the survey regarding the individual 120 provided to the individual 120 and second survey information for the survey regarding the individual 120 provided to the company 130, and the first survey information and the second survey information each include one or more questions. In the embodiment shown in FIG. 3C , the one or more questions for the individual included in the first survey information for the survey regarding the individual 120 provided to the individual 120 include, for example, “He has a clear understanding of what he needs to do,” “He is healthy and can concentrate on his work,” “He is able to work well with his team,” and “He sees the company’s future potential.” In the embodiment shown in FIG. 3C , the one or more questions for the company included in the second survey information for the survey regarding the individual 120 provided to the company 130 include, for example, “He seems to have a clear understanding of what he needs to do,” “He is healthy and can concentrate on his work,” “He is able to work well with his team,” and “He sees the company’s future potential.” Furthermore, the survey information regarding the individual 120 may be categorized based on multiple perspectives. In the embodiment shown in FIG. 3C, the survey information about the individual 120 is categorized into four perspectives: "business-related," "individual-related," "team-related," and "overall-related."

[0046] 3C further illustrates a first evaluation value calculated from the individual 120's answers to one or more individual-oriented questions included in first survey information for a survey about the individual 120 provided to the individual 120 (i.e., a first result of the survey about the individual 120), and a second evaluation value calculated from the company 130's answers to one or more company-oriented questions included in second survey information for the survey about the individual 120 provided to the company 130 (i.e., a second result of the survey about the individual 120). In the embodiment illustrated in FIG. 3C, for example, the evaluation value associated with the individual 120's "clear about what needs to be done" is 4, and the evaluation value associated with the company 130's "seems to have a clear understanding of what needs to be done" is 3. In this way, by calculating the evaluation value for each question, it is possible to grasp the gap between the individual 120's perception and the company 130's perception, and it is possible to calculate the gap value between the individual 120's perception and the company 130's perception.

[0047] 3C also shows that surveys were conducted multiple times (April, May, and June) on individual 120. In this way, by accumulating survey information on individual 120, it is possible to understand changes over time in the gap between individual 120's perception and company 130's perception, and recruitment agency 110 can provide individual 120 and / or company 130 with alerts based on changes over time in the gap between individual 120's perception and company 130's perception.

[0048] 4. Processing of server equipment Fig. 4 shows an example of a flow executed in server device 210. Each step shown in Fig. 4 is executed by, for example, processor unit 211 of server device 210. Each step shown in Fig. 4 will be described below.

[0049] Step S401: Information indicating the retention record of the individual 120 at the company 130 is received. The information indicating the retention record of the individual 120 at the company 130 is received, for example, from the computer system 2301 of the company 130. The information indicating the retention record of the individual 120 at the company 130 includes, for example, the period of employment of the individual 120 at the company 130. The server device 210 may further receive, from the computer system 2301 of the company 130, information indicating the retention records of multiple individuals employed by the company 130 after being introduced by the recruitment agency 110. The information indicating the retention records of the multiple individuals includes, for example, the period of employment of each of the multiple individuals.

[0050] Step S402: The amount to be billed to the company 130 is calculated. This process is performed, for example, based at least on the retention record of the individual 120 at the company 130.

[0051] For example, the server device 210 determines whether the period of employment of the individual 120 at the company 130 exceeds a threshold value (e.g., 18 months), and if it is determined that the period of employment of the individual 120 at the company 130 exceeds the threshold value, it can use the correspondence between the period of employment of the individual 120 and the amount of reduction to calculate the amount of the claim so that the amount of the claim is reduced in accordance with the retention record of the individual 120.

[0052] Alternatively, server device 210 may calculate a discount rate for company 130 based at least on information indicating the retention record of individual 120 at company 130, and calculate the amount to be billed to company 130 based on the discount rate. The calculation of the discount rate for company 130 may be performed, for example, by referring to Table 1 below. [Table 1]

[0053] The server device 210 may refer to Table 1 above based on information indicating the retention record of the individual 120 at the company 130 and information indicating the retention record of multiple individuals employed by the company 130 after being introduced by the recruitment agency 110, calculate a discount rate for the company 130, and calculate the amount to be billed to the company 130 based on the discount rate.

[0054] Table 1 shows the correspondence between conditions associated with individual retention records and discount rates. Conditions associated with individual retention records may include, for example, the number of individuals employed by the company, the number of individuals employed by the company who have completed a predetermined period of employment (e.g., 24 months), the number of individuals employed by the company who have worked for the company for 18 months or more, and the survey evaluation value for individual 120. For example, a discount rate of 1.95% corresponds to the number of individuals employed by the company of "four or more," the number of individuals employed by the company who have completed a predetermined period of employment (e.g., 1 or more), the number of individuals employed by the company who have worked for the company for 18 months or more (e.g., 2 or more), and the survey evaluation value for individual 120 of "70 points or more." The discount rate of 1.95% may be applied when all of these conditions are met, or the discount rate of 1.95% may be applied when at least one of these conditions is met.

[0055] Alternatively, the server device 210 may calculate the amount to be claimed to the company 130 using a predetermined function that uses the track record of the individual 120 at the company 130 as a variable.

[0056] 5 shows another example of the flow executed in server device 210. Each step shown in FIG. Each step shown in FIG. 5 will be explained below.

[0057] Step S501: Information indicating the retention record of the individual 120 at the company 130 is received. This process is similar to step S401 in Fig. 4, and therefore a detailed description thereof will be omitted here.

[0058] Step S502: First survey information for the survey on the individual 120 is sent to the computer system 2301 of the enterprise 130. The first survey information for the survey on the individual 120 may include one or more first questions for the individual. The one or more first questions for the individual included in the first survey information for the survey on the individual 120 are, for example, the questions described with reference to FIG. 3C .

[0059] Step S503: Second survey information for the survey regarding the individual 120 is transmitted to the user device 2201 of the individual 120. The second survey information for the survey regarding the individual 120 may include one or more second questionnaires for the company. The one or more second questionnaires for the company included in the second survey information for the survey regarding the individual 120 are, for example, the questionnaires described with reference to FIG. 3C .

[0060] Step S504: First results of the survey for the individual 120 are received from the computer system 2301 of the enterprise 130. The first results of the survey for the individual 120 may include first one or more answers to first one or more questions for the individual included in first survey information for the survey for the individual 120.

[0061] Step S505: A second result of the survey for the individual 120 is received from the user device 2201 of the individual 120. The second result of the survey for the individual 120 may include one or more second answers to one or more second questions for the company included in the second survey information for the survey for the individual 120.

[0062] Step S506: The amount to be billed to the company 130 is calculated. This process is performed based on, for example, information indicating the retention record of the individual 120 at the company 130, a first result of a survey on the individual 120, and a second result of a survey on the individual 120.

[0063] For example, server device 210 may calculate a first evaluation value from individual 120 from a first result of a survey regarding individual 120, calculate a second evaluation value from company 130 from a second result of the survey regarding individual 120, calculate an overall evaluation value (e.g., an average value of the first evaluation value and the second evaluation value) based on the first evaluation value and the second evaluation value, and calculate an amount to be claimed for company 130 based on the retention record of individual 120 at company 130 and the overall evaluation value. The calculation of the amount to be claimed for company 130 may be performed, for example, using a predetermined function with the retention record of individual 120 at company 130 and the overall evaluation value as variables, or may be performed based on a discount rate corresponding to the retention record of individual 120 at company 130 and the overall evaluation value with reference to Table 1 above.

[0064] 4 and 5, the amount claimed to company 130 may be a lump sum payment from company 130 to recruitment agency 110 after individual 120 is hired by company 130, or the amount claimed to company 130 may be an invoice amount paid in installments from company 130 to recruitment agency 110 after individual 120 is hired by company 130 (i.e., an invoice amount per predetermined period (e.g., 1 month, 2 months, 3 months, 6 months) after individual 120 is hired by company 130). In other words, the process of calculating the amount claimed to company 130 and the process of invoicing the calculated amount to company 130 may be performed all at once after individual 120 is hired by company 130, or may be performed every predetermined period until a certain period (e.g., 24 months) has passed.

[0065] Fig. 6 shows another example of the flow executed in server device 210. Each step shown in Fig. 6 is executed by, for example, processor unit 211 of server device 210. Each step shown in Fig. 6 will be described below.

[0066] Step S601: First survey information for a survey on the individual 120 is sent to the computer system 2301 of the company 130. This process is similar to step S502 in Fig. 5, and therefore a detailed description thereof will be omitted here.

[0067] Step S602: Second survey information for a survey regarding the individual 120 is transmitted to the user device 2201 of the individual 120. This process is similar to step S503 in Fig. 5, and therefore a detailed description thereof will be omitted here.

[0068] Step S603: A first result of the survey regarding the individual 120 is received from the computer system 2301 of the enterprise 130. This process is similar to step S504 in Fig. 5, and therefore a detailed description thereof will be omitted here.

[0069] Step S604: A second result of the survey regarding the individual 120 is received from the user device 2201 of the individual 120. This process is similar to step S505 in Fig. 5, and therefore a detailed description thereof will be omitted here.

[0070] Step S605: A gap value indicating the size of the gap between the perception of the individual 120 and the perception of the company 130 is calculated. An example of the gap value is shown in FIG. 3C. The gap value indicating the size of the gap between the perception of the individual 120 and the perception of the company 130 is calculated, for example, based on a first evaluation value calculated from the individual 120 from a first result of a survey regarding the individual 120 and a second evaluation value calculated from the company 130 from a second result of the survey regarding the individual 120.

[0071] Step S606: Changes in the gap over time between the perceptions of the individual 120 and the company 130 are identified. This process may be performed, for example, with reference to the recruitment database unit 252 (particularly the combination shown in FIG. 3C).

[0072] Step S607: It is determined whether the gap value satisfies a predetermined condition. For example, it is determined whether the gap value calculated in step S605 satisfies a non-chronological condition. The non-chronological condition may be, for example, but is not limited to, the presence of an item (question) whose gap value is 2 or more. If the determination result is "Yes," the process proceeds to step S608, and if the determination result is "No," the process proceeds to step S611.

[0073] Step S608: It is determined whether an alert is necessary in association with a change over time in the gap between the individual's 120 perception and the company's 130 perception. This process is performed, for example, depending on whether the change over time in the gap between the individual's 120 perception and the company's 130 perception satisfies a condition related to the change over time in the gap. Conditions related to the change over time in the gap include, but are not limited to, an item (question) with a gap value of 2 or more continuing for two months or more, an item with a gap value of 1 or more continuing for three months or more, or an item with a declining evaluation value for two consecutive months. If the determination result is "Yes," the process proceeds to step S609. If the determination result is "No," the process proceeds to step S610.

[0074] Step S609: An alert is sent associated with the change over time in the gap between the perception of the individual 120 and the perception of the enterprise 130. The alert associated with the change over time in the gap between the perception of the individual 120 and the perception of the enterprise 130 is sent to, for example, the user device 2201 of the individual 120 and / or the computer system 2301 of the enterprise 130.

[0075] Step S610: An alert associated with a predetermined condition (e.g., a non-chronological condition) is transmitted. The alert associated with the predetermined condition is transmitted, for example, to the user device 2201 of the individual 120 and / or the computer system 2301 of the enterprise 130.

[0076] Step S611: It is determined whether an alert is needed that is associated with a change over time in the gap between the perception of the individual 120 and the perception of the enterprise 130. This process is similar to step S608 in FIG. 6, and therefore a detailed description thereof will be omitted here.

[0077] In addition, the server device 210 may send an alert to the user device 2201 of the individual 120 and / or the computer system 2301 of the company 130 when the first evaluation value calculated from the individual 120 from the first result of the survey on the individual 120 and / or the second evaluation value calculated from the company 130 from the second result of the survey on the individual 120 meets a predetermined non-chronological condition (e.g., there is an item with an evaluation value of 1).

[0078] 6, an example in which steps S605 and S606 are executed before step S607 has been described, but the present invention is not limited to this. Steps S605 and S606 may be executed at any timing after step S604 and before step S608.

[0079] 4 to 6, an example has been described in which the processing of each step shown in Fig. 4 to 6 is realized by the processor executing a program stored in the memory, but the present invention is not limited to this. At least some of the processing of each step shown in Fig. 4 to 6 may be realized by a hardware configuration such as a control circuit.

[0080] As described above, the present invention has been illustrated using the preferred embodiment of the present invention, but the present invention should not be interpreted as being limited to this embodiment. It is understood that the scope of the present invention should be interpreted only by the claims. It is understood that a person skilled in the art can implement an equivalent scope based on the description of the present invention and common technical knowledge from the description of the specific preferred embodiment of the present invention. [Industrial Applicability]

[0081] The present invention is useful in that it provides a device that enables the provision of a recruitment service that truly contributes to both human resources and companies, as well as a method, program, etc. that is executed in the device. [Explanation of symbols]

[0082] 200 systems 210 Server device 2201~220 N User Device 2301~230 M Computer Systems 240 Internet 250 Database Department

Claims

[Claim 1] The invention described in this specification.

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