Escalator use guide system and use guide method

Abstract

To prevent users from coming into contact with each other and from staying at an entrance / exit and to improve the convenience of the users, by assisting the users of different attributes with elevator use guide.SOLUTION: An escalator use guide system includes: a camera that captures an image of a user near an entrance of an escalator; an attribute analysis unit that estimates and analyzes an attribute of the user, based on the captured camera image; a staying time measurement unit that measures a staying time of the user near the entrance, based on the camera image; a guide device that is installed near the entrance and provides the user with guide information by means of audio and video; and a determination processing unit that causes the guide device to display the guide information corresponding to the attribute and the staying time of the user near the entrance, based on the attribute information of the user analyzed by the attribute analysis unit and the staying time information measured by the staying time measurement unit and causes the guide device to notify the user of the guide information by means of audio.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] An embodiment of the present invention relates to an escalator usage guidance system and a usage guidance method. [Background technology]

[0002] When using an escalator, it can be difficult to time when to get on and off. In particular, children, pregnant women, the elderly, and people with mobility issues find it difficult to time when to put their feet on the steps, and as a result, they end up stranded near the entrance and exit, which can lead to problems caused by contact between users.

[0003] Conventionally, there are examples where real-time usage and operation status is displayed on a display device installed near the escalator landing.

[0004] In addition, there are cases where a camera installed near the boarding and alighting doors is used to identify passengers who are designated as vulnerable (children, elderly people, etc.), and if so, the speed of the steps is changed.

[0005] Furthermore, sensors are installed near the boarding and alighting entrances to detect passengers who stop standing and slow down or stop the passenger conveyor, and in some cases, if it detects a backlog of passengers disembarking, the steps will stop and a warning will be issued. [Prior art documents] [Patent documents]

[0006] [Patent Document 1] Japanese Patent Application Publication No. 2023-127276 [Patent Document 2] Japanese Patent Application Laid-Open No. 2013-1479 [Patent Document 3] Patent Publication No. 2021-70539 [Patent Document 4] Japanese Patent Application Laid-Open No. 2000-109282 Summary of the Invention [Problem to be solved by the invention]

[0007] However, elevator users have a wide range of attributes, including children, pregnant women, the elderly, and people with mobility issues, and the number of people boarding also varies, so a uniform warning is not appropriate. Appropriate guidance and guidance tailored to the user's attributes is desired.

[0008] In view of the above circumstances, the present invention aims to provide an escalator usage guidance system and usage guidance method that improves user convenience by assisting users with different attributes in guiding them to use elevators, thereby preventing contact and congestion between users. [Means for solving the problem]

[0009] An embodiment for achieving the above object is an escalator usage guidance system comprising: a camera that captures images of users near the escalator entrance; an attribute analysis unit that estimates and analyzes the attributes of the users based on the captured camera images; a dwell time measurement unit that measures the dwell time of users near the entrance at the entrance based on the camera images; a guidance device that is installed near the entrance and provides guidance information to users by audio and video; and a judgment processing unit that displays guidance information corresponding to the attributes and dwell time of users at the entrance on the guidance device and notifies them by audio, based on the user attribute information analyzed by the attribute analysis unit and the dwell time information measured by the dwell time measurement unit. [Brief explanation of the drawings]

[0010] [Figure 1] FIG. 1 is an explanatory diagram showing a system configuration according to an embodiment of the present invention; [Figure 2] FIG. 4 is an explanatory diagram showing the transition of images displayed on a display. [Figure 3A] 3 is a flowchart showing a processing procedure according to an embodiment of the present invention. [Figure 3B] 3 is a flowchart showing a processing procedure according to an embodiment of the present invention. [Figure 4] FIG. 10 is an explanatory diagram showing a display example in which a child is playing at the boarding / alighting entrance. [Figure 5] An explanatory diagram showing an example of a display when two adults are standing at the boarding / alighting door. [Figure 6] FIG. 10 is an explanatory diagram showing an example of a display when a person who is unwell or the like is standing at the boarding / alighting entrance. [Figure 7] FIG. 10 is an explanatory diagram showing a display example in the case where someone suddenly falls ill. DETAILED DESCRIPTION OF THE INVENTION

[0011] First Embodiment System Configuration of the Embodiment Figure 1 is an explanatory diagram showing the configuration of an escalator usage guidance system according to an embodiment of the present invention. Note that while Figure 1 shows only the configuration on the boarding side during up operation, the following system components also exist on the boarding side during down operation (the disembarking side during up operation).

[0012] As shown in Figure 1, escalator 1 has glass panels 3 standing on either side of steps 2. An AI camera 4 is installed on the inner deck near the entrance and exit, and captures images of users 6 boarding from boarding and alighting board 5, which are then output to display control device 10.

[0013] Additionally, a film-like display 7 and a speaker 8 are installed as guide devices on the glass panel 3 near the entrance (newal section) of the escalator 1. The display 7 displays an image 72 of a user getting on the steps, an image 73 of the steps, and the like.

[0014] The display control device 10 includes an attribute analysis unit 11, a stay time measurement unit 12, and a judgment processing unit 13.

[0015] The attribute analysis unit 11 estimates and analyzes the attributes of the user 6 based on the camera image captured by the AI ​​camera 4. Here, the attributes of the user 6 are information indicating whether the user is a general user, a child, a pregnant woman, an elderly person, or a person with poor mobility.

[0016] The staying time measurement unit 12 measures the staying time of the user 6 near the boarding gate at the boarding gate based on the camera image from the AI ​​camera 4.

[0017] Based on the attribute information of the user 6 analyzed by the attribute analysis unit 11 and the dwell time information measured by the dwell time measurement unit 12, the judgment processing unit 13 displays guidance information corresponding to the attributes and dwell time of the user at the boarding entrance on the display 7 and also notifies the information by voice via the speaker 8.

[0018] The manager's room 20 manages the building, and is equipped with a management device 21 and has a staff member 22 stationed there. The management device 21 is connected to the judgment processing unit 13 of the display control device 10, and when the management device 21 receives a call from the judgment processing unit 13 about an emergency such as an illness, the staff member 22 rushes to the scene.

[0019] <<Processing Procedure of the First Embodiment>> The AI ​​camera 4 detects the attributes (age, gender, etc.) of users 6 near the boarding and alighting board 5, estimates the attributes of the users 6 from the camera image, and the attribute analysis unit 11 distinguishes between the general public, children, elderly people, and people with poor mobility. If the user 6 is pregnant, the AI ​​camera 4 detects the maternity mark she is wearing, and the attribute analysis unit 11 distinguishes between them.

[0020] In addition, the AI ​​camera 4 detects the dwell time of users 6 near the boarding and alighting board 5, and the dwell time is measured by the dwell time measurement unit 12. The results output from the attribute analysis unit 11 and the dwell time measurement unit 12 are processed by the judgment processing unit 13, and different guidance information (attribute warnings, safety guidance) images (animations, images, messages, etc.) depending on the attributes and dwell time of users 6 near the boarding and alighting board 5 are displayed on the display 7, announced to the users 6 via the speaker 8, and contacted by the manager's office 20. Regarding the dwell time, the pattern switching time is set to "fixed time" or "designated time." The area in which animations, images, messages, etc. are displayed is the display 7 and the escalator's navigation area, and they are not displayed on the glass panel 3.

[0021] The content of the video (animation, image, message, etc.) consists of video of user 6 with an attribute stepping onto step 2 of escalator 1, and video, images, and messages of safety guidance, caution, and warning for user 6. For safety guidance (stepping onto escalator steps, responding to people who suddenly fall ill, etc.) and warning / attention video (animation, image, message), video of patterns of user 6's attributes (children, pregnant women, elderly people, and people with mobility issues) is prepared and registered in judgment processing unit 13. The results output from attribute analysis unit 11 and dwell time measurement unit 12 are processed by judgment processing unit 13, the relevant video data is extracted, and the video of the attribute pattern is displayed on display 7.

[0022] Specifically, as shown in FIG. 2(a), first, when users 6 are lining up near the boarding / alighting board 5, an image of the users 6 lining up and a message image saying "Please wait" are displayed on the display 7. Next, as shown in (b), when the user 6 gets on the step 2, an image of the user 6 getting on the step 2 and a message image saying "Please get on the step" are displayed on the display 7. Then, as shown in (c), when the user 6 gets on the step 2 and stands up, an image of the user 6 getting on the step 2 and standing up and a message image saying "Please hold on to the moving handrail and stop to use the service" are displayed on the display 7.

[0023] In this way, by displaying on the display 7 how to get on the escalator 1 and guiding images and message images according to the location of the user 6, the user 6 can use the escalator 1 with peace of mind.

[0024] In addition, announcement data for safety guidance, caution, and warnings based on the attribute patterns of users 6 (children, pregnant women, elderly people, and people with mobility issues) is prepared and registered in the judgment processing unit 13. The results output from the attribute analysis unit 11 and the dwell time measurement unit 12 are processed by the judgment processing unit 13, the corresponding announcement data is extracted, and the data is announced over the speaker 8.

[0025] The announcement voice is output from the speaker 8 in the order shown in Figures 2(a) to 2(c), along with instructions on how to get on the escalator 1, guiding images, and message images. Guided by this voice guidance, the user 6 can use the escalator 1 with a sense of security.

[0026] Next, the overall processing flow in the first embodiment will be described with reference to the flowcharts of FIGS. 3A and 3B.

[0027] The determination processing unit 13 detects the attributes of the user 6 and the time spent around the boarding and alighting board 5 based on the image from the AI ​​camera 4 (S1). First, it is determined from the camera image whether or not a person has suddenly fallen ill (S2).

[0028] If no sudden illness has occurred, after the user 6 has been staying for 5 seconds (S3 YES), an image of the user 6 getting on the step 2 of the escalator 1 is displayed on the display 7 and an audio notification is given from the speaker 8 (S4).

[0029] When it is confirmed that the user 6 has entered the escalator 1 (S5), the process ends.

[0030] On the other hand, if it is determined in step S2 that a "person has suddenly fallen ill," a safety guidance video is displayed, and the manager's office 20 is contacted and an audio notification is given to the user 6 (S6). When the attendant 22 arrives from the manager's office 20 (S7), the process ends.

[0031] If it is not confirmed in step S5 that the user has boarded the escalator, after one minute of waiting time has elapsed (step S8 YES), it is determined whether the user 6 is pregnant, elderly, or a person with poor mobility (S9). If the user 6 is not pregnant, elderly, or a person with poor mobility, a caution or warning image is displayed on the display 7 and an audio message is issued to the user 6 from the speaker 8 (S10). When it is confirmed that the user 6 has boarded the escalator 1 (S11), the process ends.

[0032] If it is determined in step S9 that the user is pregnant, elderly or a weak gaiter, after the residence time of 2 minutes has elapsed (YES in S12), it is again determined whether the user is pregnant, elderly or a weak gaiter (S13).

[0033] If the user 6 is pregnant, elderly, or has difficulty walking, a safety guidance video is displayed on the display 7, and the user 6 is notified by voice from the speaker 8, and contact is made with the manager's office 20. After an attendant 22 arrives from the manager's office 20 and provides guidance (S14), the process ends.

[0034] If it is determined after two minutes of residence that the user is not pregnant, elderly or someone with mobility issues, a caution or warning image is displayed on the display 7 and a message is sent to the manager's office 20. After an attendant 22 arrives from the manager's office 20 and guides the user (S15), the process ends.

[0035] Next, the processing explained in the flowcharts of FIGS. 3A and 3B will be explained in more detail.

[0036] (1) Processing when the residence time has elapsed for 5 seconds (step S3) In cases where users 6, such as those with children, children, pregnant women, elderly people, or people with mobility issues, are unable to get on due to timing issues, a video 72 of the user 6 getting on step 2 of the escalator 1 is displayed on the display 7 and an announcement is made over the speaker 8. In the case of children, a video 72 of the child getting on step 2 of the escalator 1 is displayed on the display 7 as an animated image or the like, and a message saying "The video will be played, so please watch. Hold on to the handrail and get on," is displayed on the display 7 and announced over the speaker 8.

[0037] In the case of elderly people and people with mobility issues, a video 72 of the elderly person or person with mobility issues getting on step 2 of escalator 1 is displayed on display 7, and a message stating "Thank you for using the escalator. We will play a video showing how to get on, so please check it. Please hold on to the handrails and stay inside the yellow lines. Please watch your step" is displayed on display 7 and announced over speaker 8.

[0038] In this way, the user 6 with that attribute can be guided to the timing to step onto the step 2 of the escalator 1 by checking the image 72 on the display 7 and adjusting his / her movements, and the user 6 can be safely guided by making an announcement to the user 6 through the speaker 8.

[0039] Note that the 5-second dwell time is just an example, and if it is confirmed that the passenger is unable to determine the timing to board, a few seconds to 10 seconds may be allowed to pass.

[0040] (2) After 1 minute of residence time If it is analyzed that mischief or stopping to chat is occurring, a caution or warning image is displayed on the display 7 and an announcement is made to the user 6 through the speaker 8. In the case of a child causing mischief near the boarding / alighting platform 5, as shown in Figure 4, an image of a child 61 playing around the boarding / alighting entrance is displayed on the display 7, and a message saying "It's dangerous, so please don't play around the escalator" is displayed on the display 7 and announced through the speaker 8 to caution or warn the user.

[0041] Also, as shown in Figure 5, in the case of a user 6 (62, 63) standing near the boarding / alighting platform 5 while chatting, an image of the user 6 standing near the boarding / alighting platform 5 is displayed on the display 7, and a message is displayed on the display 7 saying, "Please do not stand still. It will obstruct the progress of other users and cause them to fall." This is also announced over the speaker 8 to draw attention and warn the user.

[0042] (3) Processing after 2 minutes of residence time (Step S8) If it is analyzed that a person is stopping because of mischief or chatting, or because of an accident such as illness, safety guidance, caution, and warning images are displayed on display 7, an announcement is made over speaker 8, and a call is made to the manager's office 20. In the case of a user 6 who is stopping near boarding and alighting board 5 because of children playing pranks or chatting, a message such as "Please do not stop. A staff member will be coming to ensure customer safety" is displayed on display 7 or an announcement is made to caution or warn, and a call is made to the manager's office 20.

[0043] Also, as shown in Figure 6, in the case of a user 64 who stops due to an accident such as illness, a map showing safe locations and an image of a help mark are displayed on the display 7, and a message is displayed on the display 7 saying, "Do you need assistance? A staff member will be coming, so please leave the area near the boarding / alighting entrance and wait at a designated location." This is then announced over the speaker 8, and the manager's office 20 is contacted.

[0044] Note that the above (1) one minute of stay and (2) two minutes of stay are just examples, and if it can be reliably analyzed that stopping to play pranks or chat, or stopping due to an accident such as illness, can be set to less than one minute or two minutes.

[0045] (4) Processing in the event of sudden illness (step S6) If the AI ​​camera 4 detects a person 65 who has suddenly fallen ill near the boarding / alighting gate 5 due to a fall, injury, or sudden illness, an emergency mark will be displayed on the display 7 as shown in Figure 7, and a message will be displayed on the display 7 stating, "Someone has suddenly fallen ill! A staff member will be on their way, so please wait. Other passengers please move away from the boarding / alighting gate area immediately." This will be announced over the speaker 8, and the manager's office 20 will be contacted. Second Embodiment A second embodiment of the present invention will be described below, with reference to FIG. 1, since the system configuration is the same as that shown in FIG.

[0046] The second embodiment is characterized by the case where multiple users 6 with the same attributes are present at the boarding entrance. The AI ​​camera 4 detects the attributes (age, gender, etc.) of users 6 present near the boarding and alighting board 5, estimates the attributes of the users 6 from the image, and the attribute analysis unit 11 distinguishes between the general public, children, pregnant women, elderly people, and people with mobility issues. In this embodiment, multiple people with the same attributes are counted. Video (animations, images, messages, etc.) and announcement data of patterns of multiple people with the same attributes are prepared and registered in the judgment processing unit 13. The results output from the attribute analysis unit 11 are processed by the judgment processing unit 13, which prioritizes the attributes, extracts the relevant video and announcement data, displays the video of the pattern of multiple people with the same attributes on the display 7, and makes an announcement over the speaker 8.

[0047] (Example 1) 1 adult and 4 children Children are given priority, and footage of a child getting on step 2 of escalator 1 is displayed, but footage of a member of the public getting on step 2 of escalator 1 is not displayed. The announcement is made to members of the public and children, saying, "Don't panic, please leave space between you and those in front and behind you as you get on. Hold on to the handrail and stay still."

[0048] (Example 2) 1 general public and 3 elderly people Priority is given to the elderly, and footage of an elderly person getting on step 2 of escalator 1 is displayed, but footage of the general public getting on step 2 of escalator 1 is not displayed. The announcement is made to the general public and the elderly, stating, "It is extremely dangerous to overtake or walk on one side of the escalator, so please hold on to the handrail while riding." <Third embodiment> A third embodiment of the present invention will be described below, with reference to FIG. 1, since the system configuration is the same as that shown in FIG.

[0049] The third embodiment is characterized by the case where multiple users with different attributes are present at the boarding gate. The AI ​​camera 4 detects the attributes (age, gender, etc.) of users 6 present near the boarding / alighting boarding platform 5, estimates the attributes of the users 6 from the image, and the attribute analysis unit 11 distinguishes between general public, children, pregnant women, elderly people, and people with mobility issues. In this embodiment, multiple people with different attributes are counted. Video (animation, image, message, etc.) and announcement data of multiple people with different attributes are prepared and registered in the judgment processing unit 13. The results output from the attribute analysis unit 11 are processed by the judgment processing unit 13, which prioritizes the attributes and extracts the relevant video and announcement data. The video of the multiple people with different attributes pattern is displayed on the display 7 and announced through the speaker 8.

[0050] (Example 1) One elderly person and one child Priority is given to the elderly, and an image of an elderly person getting on step 2 of escalator 1 is displayed, but an image of a child getting on step 2 of escalator 1 is not displayed. The announcement is made to the elderly and children saying, "It is extremely dangerous to overtake or walk on one side of the escalator, so please hold on to the handrail while riding."

[0051] (Example 2) One pregnant woman and one elderly person Pregnant women are given priority, and footage of a pregnant woman getting on step 2 of escalator 1 is displayed, but footage of an elderly person getting on step 2 of escalator 1 is not displayed. The announcement to pregnant women and elderly people is, "Please hold on to the handrail and stand inside the yellow line. Please watch your step."

[0052] (Example 3) One elderly person and three children Children are given priority, and video of a child getting on step 2 of escalator 1 is displayed, but video of an elderly person getting on step 2 of escalator 1 is not displayed. The announcement is made to the elderly and children saying, "It is extremely dangerous to overtake or walk on one side of the escalator, so please hold on to the handrail while riding." <Fourth embodiment> A fourth embodiment of the present invention will be described below, with reference to FIG. 1, since the system configuration is the same as that shown in FIG.

[0053] The fourth embodiment is characterized by an example in which users with different attributes are lined up in two rows. The attributes (age, gender, etc.) of users 6 lined up in two rows near the boarding and alighting boarding platform 5 are detected by the AI ​​camera 4, and the attributes of the users 6 lined up on the left and right sides are estimated from the image, and the attribute analysis unit 11 distinguishes between the general public, children, pregnant women, elderly people, and people with poor mobility. The results output from the attribute analysis unit 11 are processed by the judgment processing unit 13, and the relevant video and announcement data are extracted. The video is displayed on the left and right displays 7, and an announcement is made through the speaker 8.

[0054] (Example) If there are two rows of people, one child on the left and one elderly person on the right. The left display 7 shows an image of a child getting on step 2 of escalator 1, along with the message "Walking on one side of the escalator is extremely dangerous, so please hold on to the handrail and stay still." The right display 7 shows an image of an elderly person getting on step 2 of escalator 1. An announcement is made to the elderly person and child saying "It is extremely dangerous to pass or walk on one side of the escalator, so please hold on to the handrail and stay still." Fifth Embodiment A fourth embodiment of the present invention will be described below, with reference to FIG. 1, since the system configuration is the same as that shown in FIG.

[0055] The fifth embodiment is characterized by the case where a user is running toward the boarding entrance. In this embodiment, the user's walking speed is set in the judgment processing unit 13, and video and announcement data for preventing walking on the escalator 1 are registered. The speed of a user 6 running toward the boarding / alighting board 5 is detected by the AI ​​camera 4, and if the speed exceeds a certain speed, the judgment processing unit 13 processes the speed and displays a caution / warning video (animation, image, message, etc.) on the display 7 and makes an announcement to the user 6 through the speaker 8 to caution or warn him / her.

[0056] Specifically, a video and message prohibiting walking, stating "It is extremely dangerous, so please stand still and do not walk or run," is displayed on display 7 and announced over speaker 8. Sixth Embodiment A sixth embodiment of the present invention will be described below, with reference to FIG. 1, since the system configuration is the same as that shown in FIG.

[0057] The sixth embodiment is characterized by processing during rush hour periods when passengers are crowded with passengers. In this embodiment, the rush hour period (commuting time and returning home at night) is set in the judgment processing unit 13, and video and announcement data for preventing accidents during rush hour are registered. The results output from the attribute analysis unit 11 and the residence time measurement unit 12 are processed by the judgment processing unit 13, and the relevant video and announcement data are extracted, displayed on the display 7, and announced through the speaker 8.

[0058] (Example 1) When traveling with children To avoid putting pressure on the passenger 6 behind, a video and message saying "There is a child in the car, so please leave some space and board with ample space" is displayed on the display 7, and an announcement is made to the passenger 6 behind via the speaker 8.

[0059] (Example 2) Elderly people and those with mobility issues To prevent the passenger behind from feeling pressured, a video and message stating "There is a risk of falling if you come into contact with the passenger. Please remain calm and leave space for the passenger before boarding" is displayed on display 7, and an announcement is made to passenger 6 behind via speaker 8. Seventh Embodiment The seventh embodiment of the present invention will be described below, with reference to FIG. 1, since the system configuration is the same as that shown in FIG.

[0060] The seventh embodiment is characterized by the case where a user carrying a child and large luggage in both hands is detected. A video (animation, image, message, etc.) and announcement data of a pattern of a user 6 carrying a child and luggage (e.g., cardboard boxes) in both hands getting on the step 2 of the escalator 1 are prepared and registered in the determination processing unit 13. The AI ​​camera 4 detects a user 6 carrying a child and luggage (e.g., cardboard boxes) in both hands near the boarding / alighting board 5. The results output from the attribute analysis unit 11 are processed by the determination processing unit 13, extracting the video and announcement data, displaying the video on the display 7, and announcing the announcement through the speaker 8. When carrying a child and luggage (e.g., cardboard boxes) in both hands, it is difficult to determine the timing to get on the escalator 1 because the user cannot see the area in front of them. Therefore, the user 6 checks the display screen of the display 7 and listens to the announcement audio through the speaker 8, thereby being guided to the timing to get on the escalator 1. Eighth Embodiment An eighth embodiment of the present invention will be described below, with reference to FIG. 1, since the system configuration is the same as that shown in FIG.

[0061] The eighth embodiment is characterized by the case where an obstacle, vomit, etc. is found near the boarding entrance. The AI ​​camera 4 detects the obstacle, vomit, etc. near the boarding / alighting board 5, and the result output from the attribute analysis unit 11 is processed by the judgment processing unit 13. Then, guidance information (attribute warning, safety guidance) is displayed as a video (animation, image, message, etc.) on the display 7, and an announcement is made to the user 6 via the speaker 8, and the manager's office 20 is contacted. <Effects of the embodiment of the present invention> As described above, according to the embodiment of the present invention, the user 6 does not have to worry about not knowing when to place his / her foot on the step 2 of the escalator 1, and the risk of falls is prevented for children, parents with children, pregnant women, the elderly, and people with mobility issues, allowing them to use the escalator 1 safely. In addition, it is possible to prevent people from lingering near the entrance / exit gates due to mischief or standing still, and to prevent accidents between users. Furthermore, if a person suddenly becomes ill, early detection allows for appropriate response.

[0062] In this way, when using the escalator 1, the user 6 can be safely guided according to his / her attributes, which gives the user 6 a sense of security and improves convenience.

[0063] It goes without saying that the displays and announcements in each embodiment are merely examples, and various display examples and announcement examples can be considered depending on the attributes and situations of the user 6.

[0064] Although several embodiments of the present invention have been described above, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be embodied in various other forms, and various omissions, substitutions, and modifications can be made without departing from the spirit of the invention. These embodiments and their modifications are included within the scope and spirit of the invention, and are also included in the scope of the invention and its equivalents as defined in the claims. [Explanation of symbols]

[0065] 1...escalator, 2...step, 3...glass panel, 4...AI camera, 5...boarding / exiting board, 6...user, 7...display, 8...speaker, 9... , 10...display control device, 11...attribute analysis unit, 12...dwelling time measurement unit, 13...judgment processing unit, 20...manager's room, 21...management device, 22...attendant, 61...child user, 62, 63...passenger standing still, 64...user in poor health, 65...person suddenly ill, 72...video of user getting on step, 73...video of step

Claims

1. A camera that captures images of users near the entrance of the escalator; an attribute analysis unit that estimates and analyzes attributes of a user based on a captured camera image; a staying time measurement unit that measures the staying time of users near the boarding gate at the boarding gate based on the camera image; a guidance device that is installed near the boarding entrance and provides guidance information to users by voice and video; An escalator usage guidance system comprising: a judgment processing unit that causes the guidance device to display guidance information corresponding to the attributes and dwell time of the user at the boarding entrance based on the user's attribute information analyzed by the attribute analysis unit and the dwell time information measured by the dwell time measurement unit, and also notifies the user by voice.

2. 2. The escalator usage guidance system according to claim 1, wherein the attribute analysis unit estimates and analyzes from the camera image whether the user at the boarding entrance is a general user, a child, a pregnant woman, an elderly person, or a person with poor mobility, and outputs the analysis result to the judgment processing unit as attribute information.

3. 2. The escalator usage guidance system of claim 1, wherein, based on the analysis results of the attribute analysis unit, if there are multiple users with the same attribute at the boarding entrance, the guidance device displays an image of guidance information with a priority determined within the same attribute and notifies the user by voice.

4. 2. The escalator usage guidance system of claim 1, wherein, based on the analysis results of the attribute analysis unit, if there are multiple users with different attributes at the boarding entrance, the guidance device displays a video of guidance information with a priority determined between the different attributes and notifies them by voice.

5. 2. The escalator usage guidance system according to claim 1, wherein, based on the analysis results of the attribute analysis unit, when users with different attributes are lined up in two rows, images of guidance information in a priority order determined between the different attributes are displayed on the left and right guidance devices installed near the boarding entrance.

6. The escalator usage guidance system of claim 1, wherein, based on the analysis results of the camera image, if a user is running toward the boarding entrance, the guidance device displays a video alert or warning to stop and board the escalator, and also notifies the user by voice.

7. 2. The escalator usage guidance system according to claim 1, wherein during rush hour when the escalator is crowded with users, the guidance device displays images of cautions and warnings and issues audio alerts so that users in front do not feel pressured by following users.

8. 2. The escalator usage guidance system according to claim 1, wherein, if a user carrying a child or large luggage in both hands is detected based on the analysis results of the camera image, an image of the user stepping onto the escalator step is displayed on the guidance device, and an announcement device alerts the user and guides them safely.

9. The escalator usage guidance system of claim 1, wherein if an obstacle, vomit, etc. is found near the boarding entrance based on the analysis results of the camera image, the system alerts the user to this and notifies the manager's office.

10. The camera captures images of users near the entrance to the escalator. The attributes of the user are estimated and analyzed based on the captured camera image. measuring the time spent at the boarding gate by users near the boarding gate based on the camera image; This escalator usage guidance method displays guidance information corresponding to the attributes and dwell time of users at the boarding entrance on a guidance device installed near the boarding entrance based on the analyzed user attribute information and measured dwell time information, and also notifies the information by voice.

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