Overseas labor support device

Abstract

To quickly provide a service to a worker by reducing a burden on the worker in providing the service required for the worker to work overseas.SOLUTION: The overseas labor support device 1 according to the present invention includes a lacking information determination unit 111 that determines application document lacking information that is information lacking in generation of application documents for entry or residence of foreigners, a first screen display instruction unit 112 that instructs a foreigner terminal T1 to display a first screen V1 that is a screen showing a procedure for providing foreigner information among the lacking information, a second screen display instruction unit 115 that instructs an institution terminal T2 to display a second screen V2 that is a screen showing a procedure for providing institution information among the lacking information, a foreigner information obtaining unit 113 that obtains foreigner information provided by the foreigner terminal T1, an institution information obtaining unit 116 that obtains institution information provided by the institution terminal T2, and a generation unit 117 that generates application documents based on the foreigner information and the institution information.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to an overseas work support device. [Background technology]

[0002] Workers obtain various work visas and work for affiliated organizations overseas. When working overseas, workers need to carry out various activities such as searching for job information, renewing work visas, and securing housing in a foreign language. Therefore, there is a demand for services and technologies to support the various activities required for such workers when working overseas.

[0003] Regarding technologies in conventional services and conventional technologies that support various activities required when workers work overseas, Patent Document 1 discloses an information management system for managing information related to the employment of foreign workers based on the status of residence of technical intern training or specified skilled workers, which comprises an information management device having various software components, an accepting organization terminal connected to the information management device via a communications network and operated by the accepting organization that employs the foreign workers, and a management agent terminal connected to the information management device via a communications network and operated by a management agent that manages document data on behalf of organizations and individuals involved in the employment of foreign workers, and which performs processing to send alert message information to each terminal regarding unregistered management data.

[0004] The technology described in Patent Document 1 can ensure the collection of management data by sending an alert message if some of the management data related to the employment of foreign workers is not registered, encouraging each organization to register the management data, or registering the management data on their behalf. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Patent Publication No. 2021-068280 Summary of the Invention [Problem to be solved by the invention]

[0006] Incidentally, the information required for applications related to entry or residence, such as visa applications, includes personal information that the foreign national himself / herself must provide, such as passport information held by the worker himself / herself and application documents that the worker himself / herself must submit to government offices, etc.

[0007] If such information is managed by someone other than the worker himself, the manager may have to increase administrative costs by having to listen to the information from the worker himself and input it. In addition, such management may impose a burden on the manager in terms of complying with requirements related to privacy protection, etc.

[0008] The technology described in Patent Document 1 is based on the premise that the above-mentioned information is input from a terminal at the accepting organization or a terminal at a management agent operated by a person other than the foreign worker himself / herself. Therefore, there is room for further improvement in the technology described in Patent Document 1 in terms of reducing the burden on those who manage the personal information of foreign workers at the accepting organization or management agent, etc., and enabling faster procedures.

[0009] The object of the present invention is to reduce the burden on workers in providing the services they need to work overseas, and to enable the prompt provision of services to the workers. [Means for solving the problem]

[0010] As a result of intensive research into solving the above problems, the inventors have found that the above object can be achieved by, for example, displaying a screen on the terminal of each of the parties involved that prompts the parties to properly input information necessary for generating application documents. As a result, the inventors have completed the present invention.

[0011] The present invention provides an overseas work support device comprising: a missing information determination unit that determines missing application document information, which is information required to generate application documents, which are documents for applying for entry or residence of a foreign national; a first screen display command unit that instructs a foreign national terminal, which is a terminal used by the foreign national, to display a first screen, which is a screen showing procedures for providing foreign national information, which corresponds to the missing application document information and is information provided by the foreign national; a second screen display command unit that instructs an institution terminal, which is a terminal used by the institution to which the foreign national belongs, to display a second screen, which is a screen showing procedures for providing institution information, which corresponds to the missing application document information and is information not corresponding to information provided by the foreign national; a foreign national information acquisition unit that acquires the foreign national information provided from the foreign national terminal; an institution information acquisition unit that acquires the institution information provided from the institution terminal; and a generation unit that generates application documents, which are documents for the application, based on the foreign national information and the institution information.

[0012] The information required to generate application documents for foreign nationals' entry or residence includes various certificates that are applied for through prescribed procedures at government offices, etc. Checking each step of the procedure for providing such information can be a burden for both the foreign national and the person in charge at the institution to which the foreign national belongs.

[0013] The present invention displays a screen showing the procedure for providing information on the terminal where the missing information on application documents determined by the missing information determination unit is to be input, so that the information can be input from the appropriate terminal, either the foreign national terminal or the institution terminal, depending on the content of the information. Specifically, for the input of information that falls under foreign national information, which is information provided by foreign nationals, the present invention displays a first screen showing the procedure for providing the information on the foreign national terminal, and for the input of information that does not fall under foreign national information, the present invention displays a second screen showing the procedure for providing the information on the institution terminal.

[0014] As a result, the present invention reduces the burden on both the foreign national and the person in charge of administrative work at the institution of having to check each and every piece of information required to prepare application documents and the procedure for providing such information.

[0015] Furthermore, the present invention eliminates the need for administrative staff at agencies to collect personal information from foreign nationals who have language barriers, and to acquire and input such information by instructing them on the procedures for obtaining certificates and other documents themselves. This reduces the burden on the provision of services necessary for workers to work overseas.

[0016] In addition, the present invention eliminates the need for foreign nationals to go through the hassle of communicating personal information to administrative staff at agencies, overcoming language barriers, thereby reducing the burden on providing the services necessary for workers to work overseas. [Effects of the Invention]

[0017] As described above, the present invention reduces the burden on workers in providing the services they need to work overseas, and enables services to be provided to them quickly. [Brief explanation of the drawings]

[0018] [Figure 1] FIG. 1 is a block diagram showing an example of the hardware and software configuration of a system S according to this embodiment. [Figure 2] FIG. 2 is an example of the application document information database 131. [Figure 3] FIG. 3 is a main flowchart showing an example of a preferable flow of the assistance process executed by the assistance device 1 of this embodiment. [Figure 4] FIG. 4 is a flow chart continuing from the previous figure. [Figure 5] FIG. 5 is a flow chart continuing from the previous figure. [Figure 6] FIG. 6 shows an example of the display on the first screen V1 of the foreigner terminal T1. [Figure 7] FIG. 7 shows an example of the display on the second screen V2 of the engine terminal T2. [Figure 8] FIG. 8 shows an example of application document D generated by the support device 1 of this embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0019] First, although the following disclosure, diagrams, and / or claims may be described as being presented alone or in combination with one or more other aspects, the subject matter of the immediate disclosure is not intended to be so limited. That is, the immediate disclosure, diagrams, and claims are intended to encompass the various aspects described herein, each alone or in one or more combinations with each other. For example, even if the immediate disclosure describes and illustrates a first, second, and third embodiment in such a way that the first embodiment is described and illustrated specifically in conjunction with the second embodiment, or the second embodiment is described and illustrated only in conjunction with the third embodiment, the immediate disclosure and illustrations are not so limited and may include only the first embodiment, only the second embodiment, only the third embodiment, or one or more combinations of the first, second, and / or third embodiments, such as the first and second embodiments, the first and third embodiments, the second and third embodiments, or the first, second, and third embodiments.

[0020] The use of the phrase "or" in this document shall mean a "non-exclusive" arrangement unless expressly specified otherwise. For example, when we say "item x is A or B," we mean either: (1) item x is either A or B, but not both; or (2) item x is both A and B. In other words, the word "or" is not used to define an "exclusive" arrangement.

[0021] Additionally, the phrases "comprising at least one of" and "comprising at least one of the following," when used in conjunction with a system or element, mean that the system or element includes one or more of the elements listed after the phrase. For example, if there are three types of elements, element 1 through element 3, the phrases "comprising at least one of" and "comprising at least one of the following" are to be interpreted as any of the following structural arrangements: a device including the first element, a device including the second element, a device including the third element, a device including the first and second elements, a device including the first and third elements, a device including the second and third elements, or a device including the first, second, and third elements.

[0022] A similar interpretation is intended when the phrase "used in at least one of the following" is used in this context. Furthermore, as used in this context, "and / or" is used as a verbal conjunction to indicate that one or more of the listed elements or conditions are included or occur. For example, a device including a first element, a second element, and / or a third element is to be interpreted as any of the following structural arrangements: a device including the first element, a device including the second element, a device including the third element, a device including the first element and the second element, a device including the first element and the third element, a device including the second element and the third element, or a device including the first element, the second element, and the third element.

[0023] In addition, the use of the phrase "and / or" in the text means a "non-exclusive" agreement, as stipulated in the Japanese Industrial Standards (JIS) "Format and preparation method of standard sheets JIS Z 8301."

[0024] Hereinafter, an example of an embodiment of the present invention will be described in detail with reference to the drawings.

[0025] <System S> 1 is a block diagram showing an example of the hardware and software configuration of a system S according to this embodiment. The system S includes an overseas labor support device 1, a foreigner terminal T1, and an organization terminal T2 configured to communicate with the support device 1 via a network N.

[0026] [Support device 1] The support device 1 includes a control unit 11, a storage unit 13, and a communication unit 14. The type of the support device 1 is not particularly limited, and may be, for example, a server device, a cloud server, or the like.

[0027] [Control unit 11] The control unit 11 includes a central processing unit (CPU), a random access memory (RAM), a read only memory (ROM), and the like.

[0028] The control unit 11 cooperates with at least one of the memory unit 13 and the communication unit 14 as necessary. The control unit 11 then realizes the software components of the program of this embodiment executed by the assistance device 1, such as an information storage unit 111, a missing information determination unit 112, a first screen display command unit 113, a foreigner information acquisition unit 114, a second screen display command unit 115, an institution information acquisition unit 116, and a generation unit 117.

[0029] [Storage section 13] The memory unit 13 is a device for storing data and / or files, and has a storage unit for non-temporarily storing data using a hard disk, semiconductor memory, recording medium, memory card, etc. The memory unit 13 stores programs executed by the microcomputer, an application document information database 131, etc.

[0030] (Application Document Information Database 131) The application document information database 131 stores application document information, which is information necessary for generating application documents that are documents for applications related to the entry or residence of foreign nationals. In other words, the application document information database 131 stores various information necessary for creating application documents.

[0031] The application form information includes, for example, various information related to the foreign national (nationality / region, date of birth, name, sex, place of birth, marital status, occupation, place of residence in home country, contact information in Japan (address, telephone number, mobile phone number, etc.), passport (number, expiration date, etc.), purpose of entry, planned date of entry, planned place of landing, planned period of stay, whether accompanied or not, planned place of visa application, past entry / exit history, past application history for Certificate of Eligibility (whether or not an application was made, number of applications, number of denials, etc.), criminal history, whether or not the foreign national has left the country due to deportation or other reasons, relatives in Japan (whether or not, relationship to each relative, name, date of birth, nationality / region, whether or not they plan to live together, name of place of employment / school, residence card / special permanent resident certificate number, etc.). The application form information is preferably stored in association with information identifying the foreign national related to the information (e.g., account name, etc.). The application form information is also preferably stored in association with information necessary for authentication processing in the support device 1 (e.g., password, password hash value, etc.).

[0032] The application document information preferably includes required documents that are required to be attached to the corresponding application documents. The data format of the required documents is not particularly limited. The data format may be, for example, Portable Document Format (PDF), various image file data formats, various document file data formats, etc.

[0033] Required documents include, for example, various applications related to notifications made by the foreign national himself / herself (for example, visa applications, applications for issuance of a Certificate of Eligibility, applications for permission to change residence status, applications for permission to extend period of stay, applications for permission to acquire residence status, applications for permanent residence permit, applications for permission to engage in activities other than those permitted under the status of residence, applications for issuance of a Certificate of Eligibility for Employment, notifications of changes to information on residence card other than place of residence, applications for renewal of validity period of residence card, applications for re-issuance of residence card due to loss etc., applications for re-issuance of residence card due to damage etc., applications for re-issuance of residence card due to exchange request, applications for writing name in kanji on residence card, return of residence card etc., applications for issuance of special permanent resident certificate, special permanent This includes the various documents required for each of the following: notification of changes to details other than place of residence on the resident certificate, application for renewal of the validity period of the special permanent resident certificate, application for reissue of the special permanent resident certificate due to loss etc., application for reissue of the special permanent resident certificate due to damage etc., application for reissue of the special permanent resident certificate due to a desire to exchange it, notification of place of residence after new entry, notification of change of place of residence, notification of place of residence due to change of residence status etc., notification of place of residence when a place of residence has been established, notification of change of place of residence, notification of place of residence when the place of residence does not qualify as a place of residence, notification regarding the organization to which you belong (you are active), notification regarding the organization to which you belong (you have a contract), notification regarding your spouse, etc.

[0034] In addition, the required documents may include various documents required for each of the various applications related to notifications, etc. from the organizations to which the foreign nationals belong (for example, notifications regarding the acceptance of mid- to long-term residents, notifications regarding the acceptance status of mid- to long-term residents with student status of residence, applications for registration of registered support organizations, applications for renewal of registration of registered support organizations, notifications regarding specified skilled worker employment contracts by specified skilled worker organizations, notifications regarding changes to support plans by specified skilled worker organizations, notifications regarding support outsourcing contracts by specified skilled worker organizations, notifications regarding difficulties in acceptance by specified skilled worker organizations, notifications regarding fraudulent or grossly unfair acts (fraudulent acts) in relation to immigration or labor laws by specified skilled worker organizations, notifications regarding the acceptance status by specified skilled worker organizations, notifications regarding the support implementation status by specified skilled worker organizations, notifications regarding the activity status by specified skilled worker organizations, notifications regarding changes to registered items by registered support organizations, notifications regarding the suspension, discontinuation, or resumption of support services by registered support organizations, notifications regarding the support implementation status by registered support organizations, etc.).

[0035] These application document types are preferably stored in the memory unit 13 in association with the above-mentioned types of various information related to the application document type, the types of required documents, and the type of visa related to the foreign national. This allows the support device 1 to refer to one or more application document types corresponding to a visa type, along with the various information and required documents corresponding to each of those application documents. At this time, each of the various information and required documents stored in the memory unit 13 is stored in association with information indicating whether it corresponds to information provided by the foreign national himself / herself. This information is, for example, information indicating a flag selected from a flag indicating that it corresponds to information provided by the foreign national himself / herself, a flag indicating that it corresponds to information provided by the institution to which the foreign national belongs, and a flag indicating that it corresponds to information provided by the foreign national himself / herself or the institution.

[0036] 2 is an example of the application document information database 131. In this example, the application document information related to the account name "@USR01" includes the following: nationality / region "South Korea", date of birth "△△ month △△ day 1996", name "△ △△", gender "male", place of birth "Seoul, South Korea", marital status "yes", occupation "Web designer", place of residence in home country "Seoul, South Korea", and so on. The following information is stored: "Korea," passport (number "P△△△△△△△△", expiration date "December △ day, 2025"), purpose of entry "N: Engineer / Specialist in Humanities / International Services," planned date of entry "August △ day, 2023," planned place of landing "Narita International Airport, Narita," planned length of stay "3 years," whether accompanied or not "Yes," planned place of visa application "Embassy of Japan in the Republic of Korea," past entry and exit history "No," past history of application for a Certificate of Eligibility (whether applied or not "No"), criminal record "No," whether deportation or other reason has occurred "No." In addition, this example also stores, among the application document information related to the account name "USR01," the following required documents: an image file of a photo, an image file of a copy of the Nikkei Financial Yearbook, a PDF file of the certified course completion certificate without text information, and a PDF file of the working conditions notice with text information.

[0037] As a result, the support device 1 can identify information that is missing from the generation of the document related to the application for the Certificate of Eligibility for "N: Engineer / Specialist in Humanities / International Services" (Application for Certificate of Eligibility) based on the above-mentioned application document information, show the foreign national and the institution's staff member the procedure for providing the missing information, obtain the missing information, and generate the document.

[0038] [Communications Section 14] The communication unit 14 is not particularly limited as long as it can connect the support device 1 to the network N and enable communication. Examples of the communication unit 14 include a network card compatible with the Ethernet standard and a communication device compatible with wireless LAN.

[0039] [Network N] The type of the network N is not particularly limited as long as it enables communication between the support device 1, etc. The type of the network N is, for example, the Internet, a mobile phone network, a wireless LAN, etc.

[0040] [Foreigner Terminal T1] The foreigner terminal T1 is used by foreigners who need application documents for entry or residence applications. The foreigner terminal T1 executes processes such as displaying the first screen and providing information related to the application documents to the support device 1. The foreigner terminal T1 can be, for example, a smartphone, a tablet terminal, a portable terminal such as a laptop computer, or a fixed terminal such as a desktop computer.

[0041] [Engine terminal T2] The institution terminal T2 is used by a person in charge of the institution to which the foreign national belongs. The institution terminal T2 executes processes such as displaying the second screen and providing information related to the application documents to the support device 1. The types of institution terminal T2 include, for example, a smartphone, a tablet terminal, a portable terminal such as a laptop computer, a fixed terminal such as a desktop computer, etc.

[0042] [Main flowchart of support processing] FIG. 3 is a main flowchart showing an example of a preferred flow of the support processing executed by the support device 1 of this embodiment. FIG. 4 is a flowchart continuing from the previous figure. FIG. 5 is a flowchart continuing from the previous figure. The following describes an example of a preferred flow of the support processing executed by the support device 1 using FIGS. 3 to 5.

[0043] In order to utilize the registered data for a wide variety of support without requiring the user to re-enter the data multiple times, the support process preferably includes a procedure for registering a foreign subject who will be preparing application documents in the support device 1. This allows the support device 1 to automatically input the registered data such as basic information when generating various application documents. Steps S1 to S2 are an example of this procedure.

[0044] [Step S1: Determine whether to register the target person] The control unit 11 operates the information storage unit 111 in cooperation with the memory unit 13 and the communication unit 14. Then, the control unit 11 executes a process of determining whether to register the target person using the information storage unit 111 (registration determination step). If it is determined that the target person should be registered, the control unit 11 moves the process to step S2. If it is not determined that the target person should be registered, the control unit 11 moves the process to step S3. The determination procedure in the registration determination step is not particularly limited, and may include, for example, a procedure of determining that the target person should be registered when a command to register the user of the foreign terminal T1 or the like is received from the foreign terminal T1 or the like.

[0045] [Step S2: Register the target person] The control unit 11 executes a process of registering the subject person and registering application document information related to the subject person in the application document information database 131 using the information storage unit 111 (registration execution step). The control unit 11 moves the process to step S3. The registration execution step includes, for example, obtaining the subject person's email address from the foreigner terminal T1, sending a registration URL or the like to the email address, and displaying a registration screen on the foreigner terminal T1 that has accessed the support device 1 via the URL or the like. The registration screen is configured to register, for example, the subject person's desired account name and password, as well as personal information such as name, date of birth, etc.

[0046] Although not a required aspect, the registration execution step preferably includes a procedure for storing the above-mentioned application document information on a blockchain. This procedure makes it virtually impossible for the support device 1 to tamper with the application document information and facilitates tracking of processing related to the application document information. This procedure reduces the risk of fraudulent activity. Furthermore, this procedure enables the support device 1 to manage application document information without relying on a centralized system, reducing the risk of data loss, cyberattacks, and the like, and improving data durability. Additionally, the support device 1 may utilize a function for protecting privacy built into the blockchain.

[0047] The support process determines whether there is any missing application document information, provides the relevant type of missing application document information to the foreigner terminal T1 or the institution terminal T2 depending on the type, and executes a series of processes to obtain the missing application document information provided in accordance with the process. Steps S3 to S11 are an example of this process.

[0048] [Step S3: Determine whether there are any application documents in progress] The control unit 11, in cooperation with the storage unit 13 and the communication unit 14, executes a process of determining whether there are application documents in progress (a process of determining whether there are application documents in progress). If it is determined that there are application documents in progress, the control unit 11 moves the process to step S4. If it is not determined that there are application documents in progress, the control unit 11 returns the process to step S1 and repeats the processes from step S1 to step S14.

[0049] The determination procedure in the in-process determination step is not particularly limited, and may include, for example, a procedure for determining that a document is in process of being created when an instruction to continue creating application documents is received from the foreigner terminal T1 or the institution terminal T2, etc.

[0050] Furthermore, in order to allow data to be provided alternately from the foreign national terminal T1 and the institution terminal T2, it is preferable that when at least one of the foreign national information and the institution information is acquired, the procedure determines that there are application documents in progress and proceeds to a procedure for determining information on missing application documents. This allows the support device 1 to acquire information on missing application documents in an efficient procedure, in which the support device 1 allows the foreign national terminal T1 to provide information as much as possible before prompting the institution terminal T2 to provide information, and the support device 1 allows the institution terminal T2 to provide information as much as possible before prompting the foreign national terminal T1 to provide information.

[0051] [Step S4: Determine if there is any missing information in the application documents] The control unit 11 executes the insufficient information determination unit 112 in cooperation with the storage unit 13. Then, the control unit 11 executes a process of determining whether there is any missing application document information, which is information that is missing from the information required to generate application documents, which are documents for applying for entry or residence of a foreign national, using the insufficient information determination unit 112 (insufficient information determination step). If it is determined that there is missing information, the control unit 11 proceeds to step S5. If it is not determined that there is missing information, the control unit 11 proceeds to step S12.

[0052] In the missing information determination step, the missing information determination unit 112 preferably determines missing application document information based on the acquired foreign national information and acquired institution information. This allows the support device 1 to determine the missing application document information to be requested next based on the acquired information. Therefore, the support device 1 can determine, for example, the information or necessary documents required depending on the type of application based on the acquired information and indicate the procedure for providing them.

[0053] [Step S5: Determine whether the information provided by a foreigner applies] The control unit 11 executes a process of determining whether the application document missing information determined by the missing information determination unit 112 to be the missing information determination step corresponds to foreigner information, which is information provided by foreigners (type determination step). If it is determined that it corresponds, the control unit 11 proceeds to step S6. If it is not determined that it corresponds, that is, if it is determined that it corresponds to institution information, which is information that corresponds to application document missing information and does not correspond to information provided by foreigners, the control unit 11 proceeds to step S9.

[0054] Steps S6 to S8 are an example of the processing flow when it is determined that the missing application document information corresponds to foreigner information, which is information provided by a foreigner. In this processing, it is preferable that the first screen display command unit 113 is configured to command the display of the first screen when the missing information determination unit 112 determines that there is missing application document information that corresponds to foreigner information after the institution information has been acquired. This allows the support device 1 of this embodiment to proceed with the acquisition of the necessary information through an efficient procedure of requesting the foreigner terminal T1 to provide information after all the necessary information has been provided by the institution terminal T2.

[0055] [Step S6: Command to display the first screen] The control unit 11, in cooperation with the memory unit 13 and the communication unit 14, executes the first screen display command unit 113. Then, the control unit 11 executes a process of commanding the foreigner terminal T1 to display the first screen, which corresponds to the missing application document information determined in the missing information determination step and is a screen showing the procedure for providing foreigner information, which is information to be provided by the foreigner, by the first screen display command unit 113 (first screen display command step). The control unit 11 then proceeds to step S7.

[0056] The first screen may be in any form. For example, it may be a to-do list that lists the information required to create the application documents, and provides instructions for providing at least some of the information that is missing from the application documents. This allows a foreigner wishing to create an application document to see the required information, understand the workflow, and understand the steps required to provide the information that is currently being requested.

[0057] [Step S7: Obtain foreigner information] The control unit 11 cooperates with the memory unit 13 and the communication unit 14 to execute the foreigner information acquisition unit 114. Then, the control unit 11 executes a process to acquire the above-mentioned foreigner information provided from the foreigner terminal T1 by the foreigner information acquisition unit 114 (foreigner information acquisition step). The control unit 11 shifts the process to step S8.

[0058] [Step S8: Store foreigner information] The control unit 11 executes a process of storing the foreign national information acquired in the foreign national information acquisition step in the application document information database 131 by the information storage unit 111 (foreign national information storage step). The control unit 11 returns the process to step S1 and repeats the processes from step S1 to step S14.

[0059] Although not a required aspect, the foreign national information storage step preferably includes a procedure for storing the foreign national information on a blockchain. This procedure makes it virtually impossible for the support device 1 to falsify the foreign national information and makes it easy to track the processing of the foreign national information. This procedure reduces the risk of fraudulent activities. Furthermore, this procedure enables the support device 1 to manage the foreign national information independently of a centralized system, reducing the risk of data loss, cyberattacks, and the like, and improving the durability of the data. Additionally, the support device 1 may utilize a function for protecting privacy built into the blockchain.

[0060] Steps S9 to S11 are an example of the processing flow when it is determined that the missing application document information corresponds to institution information, which is information that does not correspond to information provided by foreigners. In this processing, it is preferable that the second screen display command unit 115 is configured to command the display of the second screen if, after the foreigner information is acquired, the missing information determination unit 112 does not determine that there is missing application document information that corresponds to the foreigner information. This allows the support device 1 of this embodiment to proceed with the acquisition of the necessary information through an efficient procedure in which all the necessary information is provided from the foreigner terminal T1 and then the support device 1 requests the institution terminal T2 to provide the necessary information.

[0061] [Step S9: Command to display the second screen] Control unit 11, in cooperation with memory unit 13 and communication unit 14, executes second screen display command unit 115. Then, control unit 11 executes a process of commanding institution terminal T2 to display the second screen, which is a screen showing the procedure for providing institution information that corresponds to the application document missing information determined in the missing information determination step and is information that does not correspond to information provided by foreigners, using second screen display command unit 115 (second screen display command step). Control unit 11 then proceeds to step S10.

[0062] The second screen may be in any form. For example, it may be a to-do list that lists, in order, the information provided by the institution among the information required to generate the application documents, and indicates the steps for providing at least some of the institution information that corresponds to missing information in the application documents. This allows the institution staff member in charge of preparing the application documents to see the required information, understand the workflow, and understand the steps required to provide the institution information that is currently being requested.

[0063] [Step S10: Obtain institution information] The control unit 11 executes the master information acquisition unit 116 in cooperation with the storage unit 13 and the communication unit 14. Then, the control unit 11 executes a process of acquiring the master information provided from the master terminal T2 by the master information acquisition unit 116 (master information acquisition step). The control unit 11 moves the process to step S11.

[0064] [Step S11: Store institution information] The control unit 11 executes a process in which the information storage unit 111 stores the institution information acquired in the institution information acquisition step in the application document information database 131 (institution information storage step). The control unit 11 returns the process to step S1 and repeats the processes from step S1 to step S14.

[0065] Although not a required aspect, the step of storing the trust information preferably includes a procedure for storing the trust information on a blockchain. This procedure makes it virtually impossible for the support device 1 to tamper with the trust information and makes it easy to track transactions related to the trust information. This procedure reduces the risk of fraudulent activities. This procedure also enables the support device 1 to manage the trust information independently of a centralized system, reducing the risk of data loss, cyber attacks, etc., and improving data durability. In addition, the support device 1 may utilize a function for protecting privacy built into the blockchain.

[0066] [Step S12: Determine whether to generate application documents] The control unit 11 executes the generation unit 117 in cooperation with the storage unit 13 and the communication unit 14. Then, the control unit 11 executes a process of determining whether to generate application documents using the generation unit 117 (generation determination step). If it is determined that application documents should be generated, the control unit 11 moves the process to step S13. If it is not determined that application documents should be generated, the control unit 11 returns the process to step S1 and repeats the processes from step S1 to step S14.

[0067] The procedure for determining whether to generate the application documents is not particularly limited, and may include, for example, a procedure for determining whether to generate the application documents when a command to generate the application documents is received from the foreigner terminal T1 or the institution terminal T2, etc., and there is no missing application document information related to the application documents.

[0068] [Step S13: Generate application documents] The control unit 11 executes a process of generating application documents, which are documents for applying for entry or residence of a foreigner, based on the foreigner information acquired in the foreigner information acquisition step and the institution information acquired in the institution information acquisition step (generation step) by the generation unit 117. The control unit 11 shifts the process to step S14.

[0069] The application documents generated in the generation step are not particularly limited as long as they are documents for applications related to the entry or residence of foreign nationals. The generation step is configured to generate at least documents for visa applications. In addition, the generation step may be configured to generate various documents exemplified in the description of the application document information database 131.

[0070] It is preferable that the generation unit 117 generates the application documents in a printable data format, such as PDF, so that the foreign national or the like can print the generated application documents and submit them to an application document submission destination, such as an embassy or the like.

[0071] When the foreign national information and the institution information are stored on the blockchain, the generation step preferably includes a procedure for generating application documents based on the foreign national information and the institution information obtained from the blockchain. This procedure allows the support device 1 to generate application documents based on information that is virtually impossible to tamper with and whose processing is easily traceable. This procedure reduces the risk of fraud. Furthermore, this procedure allows the support device 1 to manage various information independently of a centralized system, reducing the risk of data loss, cyberattacks, and improving data durability. Additionally, the support device 1 may utilize a function for protecting privacy built into the blockchain.

[0072] [Step S14: Print application documents] The control unit 11 executes a process of outputting the application document generated in the generation step by the generation unit 117 (output step). The control unit 11 returns the process to step S1, and repeats the processes from step S1 to step S14.

[0073] The output procedure in the output step is not particularly limited, and may include, for example, a procedure for displaying the application document on a display unit (such as a display) of the terminal, a procedure for transmitting the generated data file of the application document to the terminal, a procedure for transmitting print data of the application document to the terminal or a printing device, etc.

[0074] [Life Support Steps] The support process preferably includes a life support step that supports various activities of foreigners working in a country other than their home country when they live in that country. This support includes, for example, arranging airport pickup and drop-off, securing essential services such as bank accounts and mobile phones, insurance contracts, and securing housing. As a result, the support device 1 of this embodiment can also support the work of foreigners working in a country other than their home country in terms of their daily lives. The life support step executes this support based on the foreigner information and institution information described above. This allows foreigners to receive this support without having to enter information each time they receive support. Furthermore, the life support step preferably includes a procedure for providing additional information related to the foreigner and storing the provided information in the application document information database 131. As a result, the support device 1 of this embodiment can generate application documents without requiring the information provided during support to be re-entered when generating the application documents.

[0075] [Employment support steps] The support process preferably includes an employment support step that supports various activities of foreigners working in a country other than their home country when working in that country. The support includes, for example, matching foreigners with desired workplaces based on the foreigner information and organization information described above. This allows foreigners to be matched with desired workplaces without having to input information each time they receive support. The employment support step also preferably includes a procedure for providing additional information about the foreigner and storing the provided information in the application document information database 131. This allows the support device 1 of this embodiment to generate application documents without requiring the user to re-enter information provided during employment activities when generating the application documents.

[0076] [Effect of support processing] As described above, the information required to generate application documents for entry or residence of a foreign national includes various certificates and other documents that are applied for through prescribed procedures at government offices, etc. There is a problem in that checking each and every procedure for providing such information can be a burden for both the foreign national and the person in charge at the institution to which the foreign national belongs. The support device 1 of this embodiment solves this problem by executing the support process described above.

[0077] Specifically, the above-mentioned support process determines the missing application document information by the missing information determination unit 112 (step S4), and then, depending on the content of the information, displays a screen showing the procedure for providing the information on the terminal where the information is to be input, so that the information is input from the appropriate terminal, either the foreigner terminal T1 or the institution terminal T2 (steps S5, S6, and S9). In this process, for the input of information that corresponds to foreigner information, which is information provided by foreigners, a first screen showing the procedure for providing the information is displayed on the foreigner terminal T1 (step S6), and for the input of information that does not correspond to foreigner information, a second screen showing the procedure for providing the information is displayed on the institution terminal T2 (step S9).

[0078] As a result, the support device 1 of this embodiment reduces the burden on both the foreign national and the person in charge of administrative work at the institution of checking the information necessary to prepare application documents and the procedure for providing such information one by one.The support process then acquires the information provided in accordance with the displayed procedure (steps S7 to S8, steps S10 to S11), and generates the application documents (steps S12 to S13).

[0079] Through the above-described support process, the support device 1 of this embodiment eliminates the need for clerical workers at institutions to acquire and input personal information from foreigners who have language barriers, and to instruct them on the procedures for obtaining certificates and other documents themselves. This reduces the burden on workers in providing the services they need to work overseas.

[0080] In addition, the above-mentioned support process eliminates the need for foreign nationals to communicate their personal information to administrative staff at agencies, overcoming language barriers, thereby reducing the burden on providing the services necessary for workers to work overseas.

[0081] Furthermore, the support process can be configured to determine information on missing application documents when at least one of the foreigner information and the institution information is acquired (step S3). This allows the support device 1 to acquire information on missing application documents in an efficient procedure, by allowing the foreigner terminal T1 to provide as much information as possible before prompting the institution terminal T2 to provide information, and allowing the institution terminal T2 to provide as much information as possible before prompting the foreigner terminal T1 to provide information.

[0082] Furthermore, the support process can be configured to determine information on missing application documents based on the acquired foreign national information and the acquired institution information (step S4). This allows the support device 1 to determine the next missing application document information to be requested based on the acquired information. Therefore, the support device 1 can determine, for example, the information or necessary documents required depending on the type of application based on the acquired information, and indicate the procedure for providing them.

[0083] In addition, the display of the first screen in the support process can be configured to command the display of the first screen if the missing information determination unit 112 determines that there is missing information on application documents corresponding to the foreign national information after the institution information has been acquired (steps S4 to S11). This allows the support device 1 of this embodiment to proceed with the acquisition of the necessary information in an efficient procedure of requesting the provision of information from the foreign national terminal T1 after all the necessary information has been provided by the institution terminal T2.

[0084] Similarly, the display of the second screen in the support process can be configured to command the display of the second screen if the missing information determination unit 112 determines that there is no missing information on application documents corresponding to the foreign national information after the foreign national information has been acquired (steps S4 to S11). This allows the support device 1 of this embodiment to proceed with the acquisition of the necessary information in an efficient procedure in which all the necessary information is provided from the foreign national terminal T1, and then the support device 1 requests the institution terminal T2 to provide the necessary information.

[0085] In particular, by configuring the display of the first screen and the display of the second screen as described above, the support device 1 of this embodiment can proceed to obtain the necessary information in an efficient procedure in which the necessary information is provided from each terminal and then the support device 1 requests the other terminal to provide information.

[0086] The support process can be configured to store foreign national information and the organization information on a blockchain and generate application documents based on the foreign national information and organization information obtained from the blockchain (steps S8, S11, and S13). This allows the support device 1 of this embodiment to generate application documents based on information that is virtually impossible to tamper with and whose processing is easy to trace. This procedure reduces the risk of fraud. Furthermore, this procedure allows the support device 1 to manage various information independently of a centralized system, reducing the risk of data loss, cyberattacks, and improving data durability. Additionally, the support device 1 can utilize functions for protecting privacy built into the blockchain.

[0087] As described above, the support device 1 of this embodiment, which executes the above-mentioned support processing, can reduce the burden on workers in providing the services they need to work overseas, and enable the provision of services to the workers quickly.

[0088] <Example of use of support device 1> The following is an example of how the support device 1 of this embodiment is used.

[0089] [User Registration] First, the foreigner making the application accesses the support device 1 via the foreigner terminal T1 and performs user registration. The foreigner sends the information necessary to start registration, such as an email address. The support device 1 sends an email or the like with a URL for registration. The foreigner obtains the URL via the foreigner terminal T1. The foreigner then accesses the support device 1 from the URL via the foreigner terminal T1 and provides the information necessary to complete registration. The support device 1 performs user registration using the provided information.

[0090] [Preparing application documents] The foreigner sends an instruction to start preparing application documents to the support device 1 via the foreigner terminal T1. The support device 1 determines the missing application document information and instructs the foreigner terminal T1 to display a first screen showing the procedure for providing information corresponding to foreigner information among the missing application document information. The foreigner terminal T1 displays the first screen based on the instruction.

[0091] Figure 6 shows an example of the first screen V1 displayed on the foreign national terminal T1. This example shows a series of steps related to applying for a Certificate of Eligibility, such as user registration, preparation and submission of information required for application, preparation and submission of necessary processing, preparation of necessary documents within the affiliated institution, application for a Certificate of Eligibility at the Immigration Bureau, confirmation of the status of the Certificate of Eligibility issuance, and arrival of the Certificate of Eligibility (COE), in a to-do list format. This step shows the procedure for providing foreign national information: "Click the 'Go to input page' button at the top of the to-do task, prepare and submit the necessary information in the submission form." This step also shows the procedure for providing necessary documents, including foreign national information: "Click the 'Go to input page' button at the top of the to-do task, prepare and submit the necessary documents in the submission form." These to-do tasks are configured so that a check mark appears when the information is completed. This ensures that foreign nationals can provide the necessary information reliably.

[0092] Once the foreigner has provided all of the information, the support device 1 commands the institution terminal T2 to display a second screen showing the procedure for providing institution information. Based on this command, the institution terminal T2 displays the second screen.

[0093] Figure 7 is an example of the second screen V2 displayed on the institution terminal T2. This example shows, in a to-do list format, a series of steps related to applying for a Certificate of Eligibility, such as registering the person undergoing visa procedures, sending a document submission request, entering information about the contracting institution (such as the institution to which the person belongs), entering information about the dispatching company, entering information about the proxy applicant, checking the status of the document submission, and verifying the submitted Certificate of Eligibility. This step shows the steps for providing institution information, such as "Please enter information about the contracting institution (such as the institution to which the person belongs) that will be the employment contract holder of the person." These to-do tasks are configured to be checked off when the information is completed. This allows institution personnel to reliably provide the necessary information.

[0094] After all TODO tasks have been checked and both the foreigner information and the institution information have been collected, the support device 1 generates the application documents.Then, the support device 1 provides the generated application documents to the foreigner terminal T1 or the institution terminal T2.

[0095] 8 is an example of application document D generated by the support device 1 of this embodiment. In this example, an application form for a Certificate of Eligibility indicating all the necessary information is displayed as application document D. There can be various difficulties in creating such application document D, but the support device 1 of this embodiment executes the support process described above to show the procedure for providing the necessary information, making it easier to provide the information, and supports the creation and submission of application documents.

[0096] It should be noted that within the scope of the concept of the present invention, those skilled in the art may conceive of various modifications and alterations. Therefore, it is understood that such modifications and alterations fall within the scope of the present invention. For example, even if a person skilled in the art appropriately adds, deletes, or modifies components of the above-described embodiment, or adds, omits, or modifies the conditions of a process, such modifications are also included within the scope of the present invention as long as they maintain the gist of the present invention. [Explanation of symbols]

[0097] S System 1 Support equipment 11 Control section 111 Information storage unit 112 Missing information determination unit 113 1st screen display command section 114 Foreigner Information Acquisition Department 115 2nd screen display command section 116 Institutional Information Acquisition Department 117 Generation part 13 Storage section 131 Application Document Information Database 14 Communications Department N Network T1 Foreigner Terminal T2 Engine Terminal V1 1st screen V2 2nd screen

Claims

1. a missing information determination unit that determines missing application document information, which is information that is missing from the information required to generate application documents that are documents for applications related to the entry or residence of foreign nationals; a first screen display command unit that commands a foreigner terminal, which is a terminal used by the foreigner, to display a first screen that corresponds to the missing application document information and shows the procedure for providing foreigner information, which is information to be provided by the foreigner; a second screen display command unit that commands an institution terminal, which is a terminal used by the institution to which the foreign national belongs, to display a second screen that shows the procedure for providing institution information that corresponds to the missing application document information and does not correspond to information provided by the foreign national; and a foreigner information acquisition unit that acquires the foreigner information provided from the foreigner terminal; an institution information acquisition unit that acquires the institution information provided from the institution terminal; a generation unit that generates application documents, which are documents for the application, based on the foreign national information and the institution information; Support equipment for overseas labor.

2. The support device according to claim 1 , wherein the insufficient information determination unit determines the insufficient application document information when at least one of the foreign national information and the institution information is acquired.

3. The support device according to claim 2 , wherein the insufficient information determination unit determines the insufficient application document information based on the foreign national information and the organization information that have already been acquired.

4. the first screen display command unit commands the display of the first screen when, after the institution information is acquired, the missing information determination unit determines that there is missing application document information corresponding to the foreign national information; the second screen display command unit commands the display of the second screen when, after the foreign national information is acquired, the missing information determination unit determines that there is no missing application document information corresponding to the foreign national information; The support device according to claim 1 .

5. Further, an information storage unit is provided that stores the foreign national information and the institution information on a blockchain, The generation unit generates the application documents based on the foreign national information and the institution information acquired from the blockchain. The support device according to claim 1 .

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