Information processing apparatus, information processing method, and program

Abstract

To provide an information processing apparatus, a control method of the information processing apparatus, and a program which can appropriately evaluate a person without a sense of unfairness by an objective evaluation standard and can realize that the evaluation is linked with a reward.SOLUTION: The information processing apparatus 1 includes the level management unit 31 that manages the level set for the user, the task setting unit 32 that sets the task corresponding to the level, and the reward reflection processing unit 35 that performs processing for reflecting the reward information corresponding to the achieved task in the reward to be given to the user when the task is achieved by the user.SELECTED DRAWING: Figure 4

Description

[Technical Field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] Conventionally, there is known a technique for performing personnel evaluations for the purpose of rewarding labor by utilizing information processing via a communication network, etc. This type of technique is described, for example, in Patent Document 1 and Patent Document 2.

[0003] In the personnel evaluation system of Patent Document 1, a client terminal transmits a personnel evaluation to a server device, the personnel evaluation including answers indicating whether the person being evaluated is good or bad for each question on a plurality of personnel evaluation items entered by the evaluator through an input page for the personnel evaluation, and a free-word evaluation comment about the person being evaluated. The server device stores the received personnel evaluation in a storage medium, and when a request to view the personnel evaluation is made, transmits a viewing page containing the personnel evaluation to the source of the viewing request.

[0004] Patent Document 2 relates to a skill information management device that manages skill information related to employees' abilities, skills, qualifications, or training. In Patent Document 2, the control unit of the skill information management device includes an import means for importing employee skill information, an information processing means for processing the skill information imported by the import means into information representing the employee's skill status, and an output means for outputting the information representing the skill status converted by the information processing means, and the information processing means converts the employee's current skill status into information that can be viewed from various perspectives. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Japanese Patent Application Publication No. 2023-158651 [Patent Document 2] Japanese Patent Application Publication No. 2018-18433 Summary of the Invention [Problem to be solved by the invention]

[0006] In organizations, subordinates are typically evaluated by their superiors, but poor compatibility between superiors and subordinates can prevent raises or promotions, or make it seem as though achievements do not translate into rewards. Uncertainty about career paths can lead to a decline in motivation and even cause employees to leave the company. Traditional personnel evaluation systems have room for improvement, as they are subjectively evaluated by superiors, resulting in unfairness and unclear promotion criteria.

[0007] The present invention has been made in consideration of the above circumstances, and aims to provide an information processing device, a control method for an information processing device, and a program that can appropriately evaluate people without a sense of unfairness using objective evaluation criteria, and that can realize that the evaluation is linked to rewards. [Means for solving the problem]

[0008] In order to achieve the above-mentioned object, one aspect of the present invention is an information processing device comprising: a level management unit that manages a level set for a user; a task setting unit that sets a task corresponding to the level; and a reward reflection processing unit that performs processing to reflect reward information corresponding to the completed task in the reward granted to the user when the task is completed by the user.

[0009] Another aspect of the present invention is an information processing method executed by an information processing device, including a level management step for managing a level set for a user, a task setting step for setting a task corresponding to the level, and a reward reflection processing step for performing processing to reflect reward information set for the completed task in a reward granted to the user when the task is completed by the user.

[0010] Another aspect of the present invention is a program for causing a computer to execute a level management step for managing a level set for a user, a task setting step for setting a task corresponding to the level, and a reward reflection processing step for performing processing to reflect reward information set for the completed task in a reward granted to the user when the task is completed by the user. [Effects of the Invention]

[0011] According to the present invention, it is possible to provide an information processing device, a control method for an information processing device, and a program that can use objective evaluation criteria to appropriately evaluate people without any sense of unfairness and that allow users to realize that the evaluation is linked to rewards. [Brief explanation of the drawings]

[0012] [Figure 1] 1 is a diagram illustrating an evaluation system to which an information processing device according to an embodiment of the present invention is applied. [Figure 2] 1 is a block diagram showing a hardware configuration of an information processing device according to an embodiment of the present invention; [Figure 3] FIG. 2 is a functional block diagram showing an example of a functional configuration of the information processing device according to the present embodiment. [Figure 4] FIG. 10 is a schematic diagram illustrating the designation of a task evaluator by a user. [Figure 5] FIG. 10 is a diagram illustrating an example of a user list screen displayed on a user terminal. [Figure 6] FIG. 10 is a schematic diagram illustrating task evaluation and disclosure of evidence information. [Figure 7] FIG. 10 is a diagram illustrating an example of a task list screen displayed on a user terminal. [Figure 8] FIG. 10 is a diagram illustrating an example of an evidence information upload screen displayed on a user terminal. [Figure 9] FIG. 10 is a diagram illustrating an example of a My Page screen displayed on a user terminal. [Figure 10] FIG. 10 is a diagram showing an example of a point ranking screen displayed on a user terminal. [Figure 11] FIG. 2 is a diagram showing an example of an action log recorded by an action log management unit. [Figure 12] 10 is a flowchart illustrating an example of the flow of an evaluation process performed by an information processing device. DETAILED DESCRIPTION OF THE INVENTION

[0013] Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

[0014] <System configuration> First, the overall system configuration will be described. Fig. 1 is a diagram showing an evaluation system 100 to which an information processing device 1 according to an embodiment of the present invention is applied. The evaluation system 100 provides a personnel evaluation service that is fair and transparent to organizations such as companies.

[0015] The evaluation system 100 is a server-client type system realized by an information processing device 1. The information processing device 1 is a server that exchanges various types of information with each of the user terminals 2-1 to 2-n via a communication network.

[0016] The user terminals 2-1 to 2-n are computers used by users who perform activities for an organization and receive rewards, and are client terminals. The users are, for example, employees such as full-time employees and part-time employees, or managers who belong to the organization.

[0017] The user terminals 2-1 to 2-n are configured by personal computers, tablets, smartphones, etc. The user terminals 2-1 to 2-n may send and receive various information through a web browser, or may send and receive various information with the information processing device 1 using a pre-installed program. In the following description, matters common to the user terminals 2-1 to 2-n may be simply described as the user terminal 2.

[0018] The information processing device 1 works in conjunction with a payroll system 5 that manages rewards given to users, and performs processing to reflect the user's evaluation in the reward. The payroll system 5 may be provided by an external service and work in conjunction with the information processing device 1 via an API (Application Programming Interface) or the like, or may be built internally by an organization that uses the evaluation system 100.

[0019] Furthermore, the information processing device 1 may cooperate with an external SNS (Social Networking Service) service such as LINE (registered trademark) via an API (Application Programming Interface) or the like to transmit and receive various information to and from the user.

[0020] <Hardware configuration> Next, an example of hardware constituting the information processing device 1 will be described. Fig. 2 is a block diagram showing the hardware configuration of the information processing device 1 according to this embodiment. The information processing device 1 includes a CPU (Central Processing Unit) 11 as a processor, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a bus 14, an input / output interface 15, an output unit 16, an input unit 17, a storage unit 18, a communication unit 19, and a drive 20.

[0021] The CPU 11 executes various processes in accordance with programs recorded in the ROM 12 or programs loaded from the storage unit 18 into the RAM 13. The RAM 13 also stores data and the like required for the CPU 11 to execute various processes. The CPU 11, the ROM 12, and the RAM 13 are interconnected via a bus 14. An input / output interface 15 is also connected to this bus 14.

[0022] An output unit 16, an input unit 17, a storage unit 18, a communication unit 19, and a drive 20 are connected to the input / output interface 15. The output unit 16 is composed of a display, a speaker, etc., and outputs various information as images and sounds. The input unit 17 is composed of a keyboard, a mouse, etc., and inputs various information. The storage unit 18 is composed of a hard disk, a DRAM (Dynamic Random Access Memory), etc., and stores various data. The communication unit 19 communicates with other devices via a network including the Internet.

[0023] Removable media 21, such as a magnetic disk, optical disk, magneto-optical disk, or semiconductor memory, is appropriately attached to the drive 20. Programs read from the removable media 21 by the drive 20 are installed in the storage unit 18 as needed. The removable media 21 can also store various data stored in the storage unit 18 in the same way as the storage unit 18.

[0024] The hardware configuration described here is merely an example. The computer described in this embodiment including the information processing device 1 may have a configuration common to that of FIG. 2, or a different configuration. The computer may also be configured by two or more computers. The user terminal 2 in FIG. 1 is, for example, a personal computer, tablet, or smartphone having the same hardware configuration as that shown in FIG. 2.

[0025] <Functional configuration> Next, a description will be given of the functional configuration of the information processing device 1. Fig. 3 is a functional block diagram showing an example of the functional configuration of the information processing device 1 according to this embodiment.

[0026] As shown in Figure 3, the information processing device 1 has a level management unit 31, a task setting unit 32, a task evaluation unit 33, a reward information setting unit 34, a reward reflection processing unit 35, an evidence management unit 36, a task management unit 37, and an action log management unit 38 as functional units realized on a processor (CPU 11).

[0027] Furthermore, a database 90 is constructed in the information processing device 1 to register various types of information. User information, task information, task evaluation history, evidence information, reward information, etc. are registered in the database 90. Access restrictions are set on the database 90 so that only authorized persons can access it. The database 90 may be constructed in the storage unit 18 of the information processing device 1, or may be constructed on an external computer or cloud. Furthermore, various types of information, such as evaluation history, registered in the database 90 may be linked to a blockchain or the like to prevent tampering.

[0028] The level management unit 31 executes a process for managing the levels set for users. The levels may be class names indicating hierarchical levels, or may be numbers or letters. The level management unit 31 sets the current level of each user in the user information of the database 90, for example.

[0029] In this embodiment, levels are set as follows: trainee, partner, specialist, profit maker, area manager, and CEO (Chief Executive Officer). Trainee is the lowest level, and the level above trainee is partner, the level above partner is specialist, the level above specialist is profit maker, and the level above profit maker is CEO.

[0030] Trainee is a tier that includes users who perform on-site work, where their own sales and number of cases are their performance. Partner is a tier that includes users who perform more complex tasks or tasks with a wider range of responsibilities than trainees, or who manage teams that include other users. Specialist is a tier that includes users who manage multiple users in units larger than teams, or who manage departments to ensure that sales and costs reach their targets. Profit Maker is a tier of managers who are closer to the management level than specialists who manage balance sheets, etc. Area Manager is a tier of area managers who manage the entire designated area. CEO is a tier of managers who formulate management policies, etc.

[0031] The level management unit 31 changes the user's level to a higher level when the user's achievement level for multiple tasks set for the user's level reaches a predetermined level or higher. In this embodiment, the promotion condition (achievement level equal to or higher than a predetermined level) is set to be that all tasks set for each level are completed. For example, a trainee user can be promoted to the next level, partner, by completing all tasks set for trainee.

[0032] Even if the task cannot be completed, the level management unit 31 does not lower the user's level. This prevents the user from losing motivation or quitting their job due to a lowered level.

[0033] The task setting unit 32 executes a process for setting a task corresponding to a level. A plurality of tasks (for example, 20 to 50) are set according to each level.

[0034] Tasks are set with content that allows for objective assessment of achievement, and the evaluation criteria are execution completion rather than skill possession. Evaluation criteria for task completion are specific, such as "experience three projects," "make a proposal to a client," or "receive praise from a client." Tasks may also include positive feedback items, such as "say thank you at least three times for a staff member's mistake." Tasks set for users above a certain level may also be for subordinate growth or promotion through task completion. Tasks may also be set as challenges to be achieved in an immersive evaluation and training system that utilizes technologies such as virtual reality (VR) and augmented reality (AR).

[0035] In this embodiment, tasks are set so that the scope of responsibility and the difficulty level increase according to the level, and as the level increases, the user is assigned tasks that include at least some tasks with a wider scope of responsibility and higher difficulty.

[0036] The task information set for a user by the task setting unit 32 is registered in the database 90 and managed for each user. The task information includes tasks set according to the user's current level, and statuses such as task incomplete or task completed.

[0037] The task evaluation unit 33 executes a process for determining task accomplishment based on the evaluations of task evaluators, who are assigned a higher level than the user. The task evaluators are users, evaluators, and evaluators. The evaluation history of the task evaluation unit 33 is registered in the database 90.

[0038] The task evaluation unit 33 of this embodiment presents the user with evaluator candidates who are higher in level than the user receiving the reward, and the user can specify an evaluator for his / her own task from among the evaluation candidates. The evaluation candidates are not limited to the user's direct superior, etc., but are always users who are higher in level than the user.

[0039] FIG. 4 is a schematic diagram illustrating how a user designates a task evaluator. In the example of FIG. 4, user A, whose level is trainee, is the one being evaluated. In FIG. 4, users B to D are at the partner level, users E and F are at the specialist level, user G is at the profit maker level, and users H to K are at the trainee level. Of these, users B to G are at a higher level than user A, and therefore can become evaluators. On the other hand, users H to K are at a level below that of user A, and therefore cannot become evaluators. In this example, user A designates user B from users B to G as the evaluator.

[0040] The evaluator can be designated, for example, by referring to a user list screen displayed on the user terminal 2. Fig. 5 is a diagram showing an example of a user list screen displayed on the user terminal 2. In the example screen of Fig. 5, user lists 101 to 104 are displayed by level. User list 101 displays a list of users at the trainee level, user list 102 displays a list of users at the partner level, user list 103 displays a list of users at the specialist level, and user list 104 displays a list of users at the profit maker level. By displaying the users by level, the user can easily check the information of users they want to use as evaluators.

[0041] Next, a method for task evaluation will be described. For task evaluation, the user needs to present evidence information to the evaluator. FIG. 6 is a schematic diagram illustrating task evaluation and disclosure of evidence information. In the example of FIG. 6, user A, who is the person being evaluated, presents evidence information to user B, who is the evaluator, to evaluate the task. For example, the user uploads evidence information to the evaluation system 100. The uploaded evidence information is registered in the database 90.

[0042] The evidence information is, for example, a screenshot of a thank-you email from a customer, etc. The registered evidence information and task evaluation results are made viewable by in-house users B to K by the evidence management unit 36, which will be described later.

[0043] Fig. 7 is a diagram showing an example of a task list screen displayed on the user terminal 2. The example screen in Fig. 7 displays a task information display 105, a task list display 106, and an evidence upload instruction unit 107. The task information display 105 displays information about the entire task, such as the total number of tasks set for the level (e.g., 47 subtasks in total), the number of completed tasks (e.g., 0 completed), and the achievement rate for all tasks (e.g., 20%). The task list display 106 displays information about each task, such as the status, subtasks indicating the content of the task, tags, evaluation update date and time, and evaluator.

[0044] The evidence upload instruction unit 107 is an operation button on the screen for displaying a screen for registering evidence information. When the user operates the evidence upload instruction unit 107, the evidence information upload screen is displayed superimposed on the task list screen. FIG. 8 is a diagram showing an example of the evidence information upload screen displayed on the user terminal 2. In the example of FIG. 8, the user can select a data format such as text or image, and upload evidence information to the evaluation system 100 by dragging and dropping or specifying a file.

[0045] The task evaluation unit 33 transmits information for displaying a management screen as an interface for the evaluator on the evaluator's user terminal 2. The task evaluation unit 33 may display a function for assisting in determining task completion on the management screen using an AI (Artificial Intelligence) tool, a BI (Business Intelligence) tool, or a combination of these.

[0046] For example, the AI ​​may refer to evidence information in advance, determine in advance whether the task completion conditions are met, and present the information as reference to the task evaluator. For example, the task evaluator may complete the task by confirming this reference information and then performing an approval operation. Alternatively, the AI ​​may present warning information to the evaluator based on the evaluee's past behavior, the judgment rate of the task evaluation, etc. For example, the AI ​​may attach warning information indicating that the user has a low success rate in task evaluation, or reference information indicating that the user has a high success rate in task evaluation.

[0047] The reward information setting unit 34 acquires reward information that is set for each task and that increases the reward given to the user. Reward information is registered for each task in the database 90, for example, and the reward information setting unit 34 can acquire the reward information corresponding to a task by specifying the task. Note that reward information does not need to be associated with all tasks, and tasks that do not lead to an increase in reward may be set.

[0048] The remuneration information may be monetary, or may be labor or work-related conditions. In the case of monetary information, the remuneration information may be, for example, an increase or rate of increase in the amount of money given for a specified period, such as hourly wage, monthly salary, or annual salary. The increase in money may be a numerical value indicating an increase in hourly wage, a numerical value indicating an increase in basic monthly salary, or a numerical value indicating an increase in various allowances such as overtime pay or the amount of newly added various allowances. In this embodiment, the remuneration information is set so that the remuneration is not higher than the employee's own level.

[0049] For users at the profit maker level or above, the usual remuneration is set to a certain percentage (for example, 5%) of the division's profits, but remuneration information that further increases this remuneration may be set. In this way, for higher levels such as management, profit distribution based on the organization's profits or participation in management may also be set as remuneration information.

[0050] The reward reflection processing unit 35 executes processing for reflecting reward information corresponding to the completed task in the reward given to the user who has completed the task.

[0051] For example, suppose the remuneration information for a task set for a trainee is an additional 500 yen on top of the basic monthly salary. In this case, when the user completes the task, their monthly salary will increase by 500 yen. The remuneration may be reflected immediately after the task is completed.

[0052] The evidence management unit 36 ​​registers evidence information indicating that the task has been completed, and executes processing to make the evidence information available to other users. The evidence management unit 36 ​​saves the evidence information used in the task evaluation, and makes it available for viewing by all users after the task has been completed or after the reward has been reflected. Access to the evidence information is restricted so that it cannot be viewed by anyone other than the user.

[0053] The evidence management unit 36 ​​may be configured to accept objections to the evidence information and task evaluation results from users other than the person being evaluated and the evaluator. For example, if a certain number of objections are raised against a certain task evaluation, the objections may be notified to the person being evaluated and the evaluator, and a reevaluation may be performed. Alternatively, if a certain number of objections are raised against a certain task evaluation, the users who raised the objections may hold a meeting to discuss the matter, notify the person being evaluated and the evaluator of the results of the discussion, or make corrections such as denying the task evaluation.

[0054] The task management unit 37 performs processing to support the user in completing tasks by utilizing gamification elements. The task management unit 37 has an incomplete task notification function, a progress visualization function, a task completion notification function, and a competition function.

[0055] The incomplete task notification function is a function that notifies the user of the next incomplete task that should be tackled. The task management unit 37 may set the notification order based on the importance set for the task, the reward information corresponding to the task, etc., or may notify all incomplete tasks. For example, the task management unit 37 notifies the user terminal 2 of incomplete tasks by push notification. The task management unit 37 may grant a daily reward, such as adding points if the task is completed every day, to motivate the user to continue working.

[0056] The progress visualization function displays the user's progress toward completing tasks within a level. The task management unit 37 visually displays the progress toward completing tasks to the user in an easy-to-understand manner. For example, if the user terminal 2 is a smartphone, the task management unit 37 transmits information for displaying a screen such as that shown in FIG. 9 to the user terminal 2. FIG. 9 illustrates an example of a My Page screen displayed on the user terminal 2. The example screen illustrated in FIG. 9 displays a user information display 110, a points display 111, a self-introduction display 112, a percentage bar 113, a task list display 114, and the like. The user information display 110 displays information about the user, such as the user's name, department, position, date of birth, gender, and status. The points display 111 displays the points the user has earned by completing tasks, etc. The self-introduction display 112 displays a self-introduction text entered by the user. The percentage bar 113 visually displays the progress toward completing tasks using a bar. The task list display 114 displays a list of tasks set for the user. The task list display 114 includes check boxes that indicate whether a task is complete or not.

[0057] The task completion notification function is a function for notifying the user of task completion. In this embodiment, when the task management unit 37 detects task completion, it provides immediate feedback and notifies the user of the reward determination upon completion.

[0058] The competition function is a function that displays points such as task achievement status and reward information among users in a real-time ranking. For example, when the user terminal 2 is a smartphone, the task management unit 37 transmits information for displaying a screen such as that shown in FIG. 10 to the user terminal 2. FIG. 10 is a diagram showing an example of a point ranking screen displayed on the user terminal 2. The example screen of FIG. 10 displays a point rank display 115, a ranking display change unit 116, and the like. The point rank display 115 displays a ranking of points acquired by users. The ranking display change unit 116 is an on-screen operation button that sets the priority for displaying point rankings and narrows down users, etc.

[0059] The action log management unit 38 performs a process of associating a time log of a user's actions with a task. The action log management unit 38 may automatically record and analyze the user's working time to create a report that can be used for task evaluation. The analysis by the action log management unit 38 may include a quantitative analysis of efficiency based on the time required to complete a task, and a linked analysis of the actions and performance indicators set for the task. Figure 11 is a diagram showing an example of an action log recorded by the action log management unit 38. Figure 11 displays information such as the name of the task, the number of tasks performed, the average time based on the number of tasks performed, and the task content. These action logs are acquired in association with the related tasks.

[0060] Furthermore, the analysis by the action log management unit 38 may include calculating weekly and monthly growth rates based on task completion status, etc. In this way, the action log management unit 38 may also perform digital statistical functions. Furthermore, the action log management unit 38 may manage daily, weekly, and monthly reports submitted by users in addition to the action logs. Furthermore, the action log management unit 38 may acquire user action logs using IoT (Internet of Things) technology.

[0061] <Processing flow> Next, a series of steps from task completion to reward reflection will be described with reference to Fig. 12. Fig. 12 is a flowchart showing an example of the flow of evaluation processing by the information processing device 1.

[0062] In step S1, the level management unit 31 sets a level for a user. For example, when a user is newly registered, the level management unit 31 sets the level of the user to trainee.

[0063] In step S2, the task setting unit 32 sets a task corresponding to the level for the user. The task setting unit 32 may set a task that is set in advance in association with the level, or may set a task that is customized according to the user's attributes or work content. Alternatively, the task setting unit 32 may set a task that is set by an administrator who manages the user.

[0064] In step S3, if it is time to notify the task, the task management unit 37 proceeds to step S4 (step S3; Yes). The notification timing can be set to various conditions that trigger the user to perform a continuous task. For example, the notification timing may be a time-based timing such as a predetermined period of time, day, week, month, etc., or may be when the action log acquired by the action log management unit 38 satisfies a predetermined condition. The predetermined condition may be, for example, when an action included in the task is detected on the system, or conversely, when the action included in the task is not being performed.

[0065] In step S4, the task management unit 37 notifies the user of information about uncompleted tasks, such as the next task to be tackled. After the processing of step S4, the process proceeds to step S5. In addition, in step S3, the task management unit 37 also proceeds to step S5 if the timing for task notification has not yet arrived (step S3; No).

[0066] In step S5, if an evaluation event has occurred, the task evaluation unit 33 proceeds to step S6 (step S5; Yes). If an evaluation event has not occurred, the task evaluation unit 33 returns the process to step S3 (step S5; No). An evaluation event occurs due to a request for evaluation from the user via the user terminal 2, etc. The evaluation event may be generated based on an action log acquired by the action log management unit 38.

[0067] In step S6, the task evaluation unit 33 registers the task evaluator designated by the user and evidence information for determining task completion. In step S7, the task evaluation unit 33 notifies the designated task evaluator that the user has requested an evaluation.

[0068] In step S8, if the task evaluation unit 33 receives a response from the task evaluator who checked the evidence information that the task completion conditions are met, the task evaluation unit 33 proceeds to step S9 (step S8; Yes).If the task evaluation unit 33 does not receive a response from the task evaluator that the task completion conditions are met, the task evaluation unit 33 returns to step S3 (step S8; No).

[0069] In step S9, the remuneration reflection processing unit 35 performs processing to reflect the remuneration information set for the task by the remuneration information setting unit 34 in the user's remuneration, and also performs processing to make the evidence information public so that it can be viewed by users other than the user being evaluated and the task evaluator. For example, in the processing to reflect the information in the user's remuneration, the remuneration reflection processing unit 35 transmits the remuneration information to the payroll system 5, and the remuneration granted to the user on the payroll system 5 side is reflected. In the processing to make the evidence information public, the evidence management unit 36 ​​performs processing to display the evidence information when another user makes a viewing request.

[0070] In step S10, the reward reflection processing unit 35 notifies the user who has completed the task that the task has been completed, thereby allowing the user to immediately know that the reward has increased as a result of completing the task.

[0071] It should be noted that the series of steps described with reference to FIG. 12 is merely an example, and the order and content of the processes can be changed as appropriate.

[0072] As described above, the information processing device 1 of this embodiment includes a level management unit 31 that manages the level set for the user, a task setting unit 32 that sets a task corresponding to the level, and a reward reflection processing unit 35 that performs processing to reflect reward information corresponding to the completed task in the reward granted to the user when the task is completed by the user.

[0073] In addition, the control method of the information processing device 1 of this embodiment includes a level management step for managing the level set for the user, a task setting step for setting a task corresponding to the level, and a reward reflection processing step for performing processing to reflect reward information set for the completed task in the reward granted to the user when the task is completed by the user.

[0074] In addition, the program of this embodiment causes a computer to execute a level management step for managing the level set for the user, a task setting step for setting a task corresponding to the level, and a reward reflection processing step for performing processing to reflect reward information set for the completed task in the reward granted to the user when the task is completed by the user.

[0075] In this way, by configuring the information processing device 1, the control method, or the program for the information processing device 1, task achievement and compensation, such as salary, are directly linked, rather than the typical graded evaluation. Clear goal setting and promptly reflected compensation increases strongly motivate users to accomplish tasks, improving productivity. Furthermore, because task achievement is the criterion for determining compensation increases, subjectivity in personnel evaluations is eliminated. The configuration of this embodiment makes it possible to improve internal culture and streamline human resource development through fair evaluations. Improving the personnel evaluation system in a company or other organization revitalizes the organization and leads to the creation of a corporate culture in which all employees have the independent mindset of a manager. Furthermore, by utilizing such an evaluation system 100 in many organizations, standardization of personnel evaluation criteria across industries can be achieved.

[0076] Moreover, the information processing device 1 of this embodiment further includes a task evaluation unit 33 that is at a higher level than the user and determines the accomplishment of a task by the user based on the evaluation of a task evaluator designated by the user.

[0077] This allows task completion to be judged by a task evaluator designated by the user, even if the evaluator is not the user's direct supervisor, thereby achieving transparent democratization of evaluation. It also prevents situations where evaluations are conducted arbitrarily in a closed space due to fixed evaluation targets and evaluators, eliminating bullying and unfair evaluations within the organization. Designating a task evaluator also serves as an indicator of popularity, allowing for evaluation of task evaluators and fostering their leadership. Task evaluators can also assess talent while evaluating users, and can select members from among those being evaluated when setting up new teams within the organization.

[0078] In this embodiment, when the achievement level of a plurality of tasks set for the user's own level reaches or exceeds a predetermined level, the level management unit 31 changes the user's level to a higher level.

[0079] This level-up concept brings a gamification element to task achievement and also realizes continuity of evaluation covering each career stage, motivating users to continue belonging to the organization and leading to a lower turnover rate. Furthermore, since accomplishing a certain number of tasks or more is the standard for career advancement, it eliminates subjectivity in personnel evaluations at the time of promotion and provides users with fair promotion opportunities. Furthermore, since accomplishing tasks allows for career advancement, it is possible to overtake superiors and be promoted as if skipping a grade.

[0080] Moreover, the information processing device 1 of this embodiment further includes an evidence management unit 36 ​​that can register evidence information indicating that a task has been completed and make the evidence information available to other users.

[0081] By making evidence information publicly available digitally, many users can judge whether an evaluation is appropriate, further improving the transparency and fairness of evaluations. Furthermore, the publication of evidence information also motivates task evaluators to provide appropriate evaluations.

[0082] Moreover, the information processing device 1 of this embodiment further includes a task management unit 37 that notifies the user at a predetermined timing of information relating to an incomplete task among tasks corresponding to the user's level.

[0083] This allows a task with specific content to be presented as the next action the user should take, further motivating the user to complete the task, similar to a notification of a daily reward in a game.

[0084] Although one embodiment of the present invention has been described above, the present invention is not limited to the above-described embodiment, and modifications, improvements, etc. within the scope of achieving the object of the present invention are included in the present invention.

[0085] For example, the evaluation system 100 may provide only a portion of the functions. More specifically, a personnel evaluation service using only specific tasks may be provided to an organization for a predetermined period (e.g., three months), and then provided to the entire organization after the predetermined period has elapsed.

[0086] Furthermore, the above-described series of processes can be executed by hardware or software. In other words, the above-described functional configuration is merely an example and is not particularly limited. That is, it is sufficient for the information processing device 1 to have the function of executing the above-described series of processes as a whole, and the type of functional block used to realize this function is not particularly limited to the above example. Furthermore, the location of the functional block is not particularly limited and may be arbitrary. For example, the functional block of the information processing device 1 may be transferred to another device, etc. Conversely, the functional block of another device may be transferred to a server, etc. Furthermore, one functional block may be configured as a single piece of hardware, a single piece of software, or a combination thereof.

[0087] When a series of processes is executed by software, the programs constituting the software are installed onto a computer or the like from a network or a recording medium. The computer may be a computer incorporated into dedicated hardware. The computer may also be a computer capable of executing various functions by installing various programs, such as a server, a general-purpose smartphone, or a personal computer.

[0088] The recording medium containing such a program may be configured as not only a removable medium (not shown) that is distributed separately from the device main body in order to provide the program, but also a recording medium that is provided in a state that it is pre-installed in the device main body, etc. Since the program can be distributed via a network, the recording medium may be installed in or accessible to a computer that is connected or connectable to the network.

[0089] In this specification, the steps describing the program recorded on the recording medium include not only processes that are performed in chronological order, but also processes that are not necessarily performed in chronological order but are performed in parallel or individually. Also, in this specification, the term "system" means an overall device composed of multiple devices or multiple means, etc. [Explanation of symbols]

[0090] 1. Information processing equipment 2. User terminal 31 Level Management Department 32 Task setting section 33 Task Evaluation Section 34 Remuneration Information Setting Section 35 Reward reflection processing unit 36 Evidence Management Department 37 Task Management Department 38 Action Log Management Department 100 rating system

Claims

1. a level management unit that manages levels set by users; a task setting unit that sets a task corresponding to the level; a reward reflection processing unit that performs processing to reflect reward information corresponding to the completed task in a reward granted to the user when the task is completed by the user; An information processing device comprising:

2. a task evaluation unit that determines whether the user has achieved the task based on an evaluation by a task evaluator who is at a higher level than the user and is designated by the user; The information processing device according to claim 1 .

3. The level management unit When the degree of achievement of the plurality of tasks set for the user's own level reaches or exceeds a predetermined level, the level of the user is changed to a higher level. The information processing device according to claim 1 .

4. an evidence management unit that registers evidence information indicating that the task has been completed and that can make the evidence information available to other users; The information processing device according to claim 1 .

5. a task management unit that notifies the user at a predetermined timing of information regarding an incomplete task among the tasks corresponding to the level of the user; 5. The information processing device according to claim 1.

6. An information processing method executed by an information processing device, a level management step for managing a level set for a user; a task setting step of setting a task corresponding to the level; a reward reflection processing step for performing processing to reflect reward information set for the completed task in a reward granted to the user when the task is completed by the user; An information processing method including:

7. a level management step for managing a level set for a user; a task setting step of setting a task corresponding to the level; a reward reflection processing step for performing processing to reflect reward information set for the completed task in a reward granted to the user when the task is completed by the user; A program for executing the above on a computer.

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