Processing apparatus and delivery system

Abstract

To provide a processing device capable of making a worker properly prepare a load according to characteristics of the load.SOLUTION: A processing device (9) according to one aspect of the present invention is a processing device used for delivering a package (B) from a first shelf (4) disposed at a delivery source to a second shelf (6) disposed at a residence of a receiver (P2) that is a delivery destination, the processing device including an information acquirer (91) configured to acquire package information including characteristic information of the package (B) and desired delivery time information from the receiver (P2), and a first generator (92) configured to generate, based on the characteristic information of the package (B) and the desired delivery time information of the package (B), preparation start time information for a worker (P1) to start preparing for housing the package (B) in the first shelf (4) in order to deliver the package (B).SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present disclosure relates to processing devices and delivery systems. [Background technology]

[0002] For example, Patent Document 1 discloses a parcel delivery management system that includes a sorting means that assigns priorities to the delivery order of parcels based on at least one of information on the parcel delivery destination and information on the specified delivery time, and sorts the parcels according to the priorities, a delivery plan creation means that creates a plan for delivering the sorted parcels, and an unmanned delivery means that causes an unmanned delivery machine to deliver the parcels based on the created delivery plan. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Publication No. 2024-22239 Summary of the Invention [Problem to be solved by the invention]

[0004] The present applicant has found the following problem: The package delivery management system of Patent Document 1 is unable to allow workers to prepare packages appropriately based on the characteristics of the packages. The present disclosure has been made to solve such problems, and realizes a processing device and delivery system that allows workers to prepare packages appropriately according to the characteristics of the packages. [Means for solving the problem]

[0005] A processing device according to one embodiment of the present disclosure is a processing device used to deliver a package from a first shelf located at a delivery source to a second shelf located at a recipient's residence, which is a delivery destination, an information acquisition unit that acquires package information including property information of the package and desired delivery time information designated by the recipient; a first generation unit that generates preparation start time information for a worker to start preparations for storing the package on the first shelf in order to deliver the package, based on the property information of the package and desired delivery time information of the package; Equipped with. [Effects of the Invention]

[0006] The present disclosure makes it possible to realize a processing device and a delivery system that allows workers to prepare packages appropriately according to the characteristics of the packages. [Brief explanation of the drawings]

[0007] [Figure 1] 2 is a block diagram showing the configuration of a control system of the delivery system according to the embodiment. FIG. [Figure 2] FIG. 2 is a diagram showing how a package is delivered from a first shelf to a second shelf in the delivery system of the embodiment. [Figure 3] FIG. 10 is a flowchart illustrating the flow of delivering a package using the delivery system of the embodiment. [Figure 4] FIG. 10 is a flowchart illustrating the flow of delivering a package using the delivery system of the embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0008] Specific embodiments to which the present disclosure is applied will be described in detail below with reference to the drawings. However, the present disclosure is not limited to the following embodiments. The following description and drawings have been simplified as appropriate.

[0009] The delivery system of this embodiment is suitable for delivering a package from a first shelf located at the delivery source to a second shelf located at the recipient's residence, which is the delivery destination. Figure 1 is a block diagram showing the configuration of a control system of the delivery system of this embodiment. Figure 2 is a diagram showing how the package is delivered from the first shelf to the second shelf in the delivery system of this embodiment.

[0010] As shown in Figures 1 and 2, the delivery system 1 of this embodiment includes a tray 2, an insulated box 3, a first shelf 4, a first mobile terminal 5, a second shelf 6, a second mobile terminal 7, a robot 8, a processing device 9, and a database (DB) 10. The first shelf 4, the first mobile terminal 5, the second shelf 6, the second mobile terminal 7, the robot 8, the processing device 9, and the DB 10 are connected via a network 11. Here, the network 11 may be a wired or wireless communication line, for example, the Internet.

[0011] 2, the tray 2 has a basic flat plate shape on which cargo B can be placed, and a flange 21 protrudes from the side of the tray 2. A tag 22 storing identification information assigned to each tray 2 is provided on the side of the tray 2. The tag 22 may be, for example, a Near Field Communication (NFC) tag whose identification information can be read by a reader. The tray 2 is used repeatedly to deliver the package B, for example, and is delivered together with the package B.

[0012] The insulated box 3 is, for example, an openable and closable box as shown in Fig. 2, and is used to store and deliver the package B when the property information of the package B to be delivered is refrigerated or frozen. For example, ice packs may be stored inside the insulated box 3. The insulated box 3 is delivered while placed on the tray 2.

[0013] The insulated box 3 is provided with identification information including height information and cooling property information of the insulated box 3. The height information of the insulated box 3 may be, for example, information about the height that can be accommodated inside the insulated box 3 and information about the outer height of the insulated box 3. The cooling characteristic information of the insulated box 3 may be level information indicating levels such as "high," "medium," and "low." The identification information of the insulated box 3 may be indicated by, for example, a unique two-dimensional code attached to the insulated box 3.

[0014] The first shelf 4 is disposed, for example, in a delivery base for temporarily storing packages to be delivered. The first shelf 4 includes, for example, a frame 41 and a reading unit 42, as shown in FIG. The frame body 41 has, for example, a basic shape of a substantially rectangular shape when viewed from the front, and is open at the front and rear sides. On the inner surface of the frame body 41, as shown in Fig. 2, multiple pairs of rails 43 are arranged at intervals in the vertical direction of the frame body 41. The pair of rails 43 extends in the front-rear direction of the frame body 41, and supports the tray 2 by placing the flange 21 of the tray 2 on the rails 43. Identification information including height position information of each pair of rails 43 is attached to each pair of rails 43.

[0015] 2, the reading units 42 are fixed to the frame 41 for each pair of rails 43. The reading units 42 read the identification information of the tray 2 from the tag 22 when the tray 2 is supported by the pair of rails 43. The reading unit 42 has identification information including position information of the first shelf 4 and identification information of the rail 43. The reading unit 42 links the read identification information of the tray 2 with the identification information of the first shelf 4 and the identification information of the rail 43 that supports the tray 2, and transmits the linked information to the DB 10.

[0016] The first mobile terminal 5 is, for example, a mobile terminal owned by a worker P1 who is responsible for the delivery of package B at a delivery base, and is used to obtain from the processing device 9 preparation start time information and delivery preparation information when the worker P1 begins preparations to store package B on the first shelf 4 in order to deliver the package B. In addition, the first mobile terminal 5 is used to input package information for package B to be delivered, obtain identification information for package B from the processing device 9, and read identification information for the tray 2 on which package B is placed and link it to the identification information for package B.

[0017] Here, the package information for package B includes, for example, information on the shipper, the name, address and contact information of the delivery destination (recipient), and information on the characteristics and height of package B, and can be obtained by reading a unique two-dimensional code shown on the shipping slip attached to package B with the first mobile terminal 5. The characteristic information of package B may be, for example, information indicating whether package B is refrigerated, frozen, or at room temperature. The first mobile terminal 5 transmits package information of package B and identification information of tray 2 linked to the identification information of package B to DB10.

[0018] The second shelf 6 is located, for example, at the address of recipient P2 of package B. As shown in Fig. 2, the second shelf 6 has a configuration substantially identical to that of the first shelf 4, and includes a frame 62 on which multiple pairs of rails 61 are arranged, and a reading unit 63 arranged on the frame 62 so as to be able to read the identification information of the tray 2 from the tag 22 of the tray 2 supported by the pair of rails 61. The reading unit 63 has identification information including position information of the second shelf 6 and identification information of the rails 61. The reading unit 63 links the read identification information of the tray 2 with the identification information of the second shelf 6 and the identification information of the rails 61 that support the tray 2 on the second shelf 6, and transmits the linked information to the DB 10.

[0019] The second portable terminal 7 is, for example, a portable terminal owned by the recipient P2, and is used to input desired delivery time information for package B and receipt completion information for package B. The second portable terminal 7 transmits the desired delivery time information for package B and receipt completion information for package B to DB10. The desired delivery time information for package B may be set in one-hour increments, for example. However, the desired delivery time information for package B may be set in 15-minute increments depending on the property information of package B; if the property information of package B is refrigerated or frozen, the desired delivery time information may be set in one-hour increments if the property information of package B is room temperature. That is, the unit time may be adjusted according to the characteristic information of package B. The receipt completion information for package B is input via the second portable terminal 7 when the recipient P2 has completed receipt of package B, for example.

[0020] The robot 8 is a mobile body that delivers trays 2 between the first shelf 4 and the second shelf 6, and retrieves trays 2 after packages B have been received from the second shelf 6. The robot 8 is equipped with a storage unit 81, as shown in FIG. 2, for example, and is configured to be able to store trays 2 from the first shelf 4 into the storage unit 81 and store trays 2 from the storage unit 81 into the second shelf 6 using a transport mechanism not shown.

[0021] 1, the processing device 9 includes an information acquisition unit 91, a first generation unit 92, a second generation unit 93, a management unit 94, and a control unit 95. The information acquisition unit 91 acquires information from the DB 10 when the first generation unit 92, the second generation unit 93, the management unit 94, and the control unit 95 execute the processes described below. The information acquisition unit 91 acquires, for example, from DB10, identification information of the first shelf 4, usage status information of the first shelf 4, luggage information of luggage B, identification information of luggage B, desired delivery time information of luggage B, height information of the insulated box 3, cooling characteristic information of the insulated box 3, identification information of the insulated box 3, identification information of the second shelf 6, usage status information of the second shelf 6, movement speed information of the robot 8, and information on the specified time required for worker P1 to prepare luggage B and store it on the first shelf 4.

[0022] The first generation unit 92 generates preparation start time information at which worker P1 begins preparations to store package B on the first shelf 4 in order to deliver package B, based on the desired delivery time information for package B and characteristic information for package B. The second generation unit 93 generates delivery priority information for delivering the package B stored on the first shelf 4 by the robot 8 based on the location information of the recipient P2, the characteristic information of the package B, and the desired delivery time information of the package B contained in the package information of the package B.

[0023] The management unit 94 manages the usage status of the first shelf 4 and the second shelf 6, and generates delivery preparation information for having worker P1 prepare for delivery of package B based on the preparation start time information generated by the first generation unit 92. The management unit 94 also generates control information for controlling the robot 8 that delivers the package B based on the delivery priority information generated by the second generation unit 93, and generates identification information for the package B based on the package information of the package B. The control unit 95 controls the robot 8 based on the control information generated by the management unit 94.

[0024] DB10 stores identification information of the insulated box 3, height information of the insulated box 3, cooling property information of the insulated box 3, identification information of the first shelf 4, usage status information of the first shelf 4, identification information of the second shelf 6, usage status information of the second shelf 6, reservation information for the second shelf 6, identification information of the tray 2, luggage information of luggage B, identification information of luggage B, receipt completion information of luggage B, desired delivery time information for luggage B, delivery priority information for luggage B, movement speed information of the robot 8, and information on the specified time required for worker P1 to prepare luggage B and store it on the first shelf 4.

[0025] Next, a flow of delivering package B using delivery system 1 of this embodiment will be described. Figures 3 and 4 are flowcharts for explaining the flow of delivering package B using the delivery system of this embodiment. Here, the information stored in DB 10 is acquired by the information acquisition unit 91 of the processing device 9 as needed during each of the following processes (steps). It is assumed that refrigerated or frozen luggage B is kept cool in a refrigerator.

[0026] First, when worker P1 inputs package information for package B via the first portable terminal 5, the first portable terminal 5 transmits the package information for package B to DB10 (S1). Then, the management unit 94 of the processing device 9 generates identification information for package B linked to the package information for package B, and transmits the generated identification information for package B to the first portable terminal 5 (S2). Here, if the characteristic information included in the luggage information of luggage B is refrigerated or frozen, when worker P1 inputs the luggage information of luggage B, the management unit 94 of the processing device 9 selects the refrigerated box 3 to be used when delivering luggage B based on the height information included in the luggage information of luggage B and the height information of the refrigerated box 3, and sets the height information of the selected refrigerated box 3 as the height information of luggage B.

[0027] Next, the management unit 94 of the processing device 9 determines whether or not the luggage B can be stored on the second shelf 6 together with the tray 2 based on the identification information of the second shelf 6, the usage status information of the second shelf 6, and the height information of the luggage B included in the luggage information of the luggage B (S3). In detail, the management unit 94 of the processing device 9 generates usage status information including information about the available space inside the second shelf 6 based on the identification information of the second shelf 6, the identification information of the luggage B stored on the second shelf 6, the identification information of the rail 61 supporting the tray 2 stored on the second shelf 6, the identification information of the tray 2 linked to the identification information of the luggage B stored on the second shelf 6, the luggage information of the luggage B linked to the identification information of the luggage B stored on the second shelf 6, and the receipt completion information.

[0028] Then, if the available space information included in the usage status information of the second shelf 6 is greater than the height information of package B included in the package information of package B, the management unit 94 of the processing device 9 determines that package B can be stored on the second shelf 6 (YES in S3). If package B can be stored on the second shelf 6, the management unit 94 of the processing device 9 generates reservation information to reserve the storage space on the second shelf 6 for storing package B and the rails 61 for inserting the tray 2, and sends this information to the DB 10 (S4). On the other hand, if the available space information included in the usage status information of the second shelf 6 is smaller than the height information of luggage B included in the luggage information of luggage B, the management unit 94 of the processing device 9 determines that luggage B cannot be stored on the second shelf 6 (NO in S3).

[0029] If package B cannot be stored on the second shelf 6, the management unit 94 of the processing device 9 may, for example, send a message to the second mobile terminal 7 owned by the recipient P2 of package B urging the recipient P2 to pick up package B that has not been received on the second shelf 6. Then, for example, when the recipient P2 transmits receipt completion information for the package B via the second portable terminal 7 and the tray 2 on which the package B was placed is collected by the robot 8, the management unit 94 of the processing device 9 returns to step S3 again. This process may be repeated until a reservation becomes possible.

[0030] Next, the management unit 94 of the processing device 9 generates receipt request information indicating that package B is to be delivered based on the identification information of package B and the contact information of recipient P2 contained in the package information of package B, and sends this information to the second mobile terminal 7 of recipient P2 of package B (S5). Then, when recipient P2 confirms via the second mobile terminal 7 that there is package B to be delivered and inputs the desired delivery time information for package B via the second mobile terminal 7, the second mobile terminal 7 links the desired delivery time information for package B to the identification information of package B and transmits it to DB10 (S6).

[0031] Next, the first generation unit 92 of the processing device 9 generates preparation start time information for worker P1 to start preparing to store package B on the first shelf 4 in order to deliver package B, based on the identification information of the first shelf 4, the desired delivery time information for package B, the identification information for package B, the location information of recipient P2 contained in the package information for package B, and characteristic information for package B, the movement speed of robot 8, and the specified time information required for worker P1 to prepare package B and store it on the first shelf 4, and links this information to the identification information of package B, and sends it to DB10 (S7). At this time, the first generation unit 92 of the processing device 9 generates preparation start time information by calculating backwards the time required for the robot 8 to move from the first shelf 4 to the second shelf 6, calculated based on the movement speed of the robot 8 and the distance between the first shelf 4 and the second shelf 6, plus a predetermined time required for the worker P1 to prepare the package B and store it on the first shelf 4, based on the desired delivery time information for the package B. However, if the characteristic information of the package B is refrigerated or frozen, it is preferable that the package B be kept refrigerated in a cold storage stored in front of the first shelf 4 until just before the delivery.

[0032] Therefore, for example, if the characteristic information of cargo B is refrigerated or frozen, the first generation unit 92 of the processing device 9 may set the time closest to the calculated time as the preparation start time so that cargo B is stored in the cold storage until the calculated time. On the other hand, for example, when the characteristic information of the package B is room temperature, the first generation unit 92 of the processing device 9 may set the preparation start time to a time that is earlier than the calculated time so that the worker P1 has ample time to work. This makes it possible to shorten the time that the package B is exposed to room temperature when the characteristic information of the package B is refrigerated or frozen.

[0033] Here, if the property information of the package B is refrigerated or frozen, the first generation unit 92 of the processing device 9 may generate the preparation start time information taking into account the refrigeration property information of the refrigerated box 3. In detail, for example, when a plurality of refrigerated boxes 3 are used as the delivery system 1, the refrigeration properties of the refrigerated boxes 3 vary individually, but as the refrigeration properties of the refrigerated boxes 3 become weaker, it is preferable that the package B be stored in the refrigerated box until the closest possible time calculated backwards.

[0034] Therefore, based on the cooling characteristic information of the selected cooler box 3, the first generation unit 92 of the processing device 9 may set the preparation start time to a time that is earlier than the calculated time when the level of the cooling characteristic information of the cooler box 3 is ``high'' compared to when the level is ``medium'' or ``low.'' Furthermore, when the level of the cooling property information of the selected insulated box 3 is "medium," the first generating unit 92 of the processing device 9 may set the preparation start time to a time closer to the back-calculated time than when the level is "high," and earlier than when the level is "low," based on the cooling property information of the selected insulated box 3. This makes it possible to suppress a rise in the temperature of the package B even when the cooling property of the insulated box 3 is low.

[0035] Next, the management unit 94 of the processing device 9 generates delivery preparation information for having the worker P1 prepare for delivery of the package B by linking it to the identification information of the package B, and transmits it to the first mobile terminal 5 (S8). The delivery preparation information includes preparation start time information. The worker P1 checks the delivery preparation information via the first mobile terminal 5, and when the time indicated by the preparation start time information arrives, he prepares the package B and places it on the tray 2, and inserts and supports the tray 2 with the package B on it into the rails 43 of the first shelf 4 (S9). As a result, the tray 2 with the package B on it is stored on the first shelf 4.

[0036] At this time, the worker P1 reads the tag 22 of the tray 2 via the first portable terminal 5, acquires the identification information of the tray 2, links the acquired information to the identification information of the package B, and then stores the tray 2 on the first shelf 4. The first portable terminal 5 transmits the identification information of the tray 2 linked to the identification information of the package B to the DB10. Then, the reader 42 of the first shelf 4 reads the identification information of the tray 2 and transmits the identification information of the tray 2, the identification information of the first shelf 4, and the identification information of the rail 43 that supports the tray 2 on the first shelf 4 to the DB 10.

[0037] The management unit 94 of the processing device 9 generates usage status information for the first shelf 4 in a manner substantially similar to the usage status information for the second shelf 6, and updates the usage status information, including information about the available space inside the first shelf 4, based on the identification information of the first shelf 4, the identification information of the luggage B stored on the first shelf 4, the identification information of the rail 43 supporting the tray 2 stored on the first shelf 4, the identification information of the tray 2 linked to the identification information of the luggage B stored on the first shelf 4, and the luggage information of the luggage B linked to the identification information of the luggage B stored on the first shelf 4, and transmits the updated usage status information to the DB10.

[0038] Here, if the characteristic information of the package B is refrigerated or frozen, the worker P1 places the package B in an insulated box 3 and stores it on the first shelf 4, and the management unit 94 of the processing device 9 includes the identification information of the selected insulated box 3 in the delivery preparation information and sends it to the first mobile terminal 5. Then, the worker P1 may confirm the selected insulated box 3 via the first mobile terminal 5, place the package B in the selected insulated box 3, and place the package B on the first shelf 4 with the insulated box 3 placed on the tray 2. This improves the efficiency with which the worker P1 places the package B on the first shelf 4.

[0039] Next, the second generation unit 93 of the processing device 9 generates delivery priority information for delivering the package B stored on the first shelf 4 by the robot 8 based on the identification information of the first shelf 4, the identification information of the package B, the location information of the recipient P2 included in the package information of the package B (i.e., the identification information of the second shelf 6), the characteristic information of the package B, and the desired delivery time information of the package B, and transmits the generated information to the DB10 (S10).

[0040] For example, when multiple packages B are stored on the first shelf 4, refrigerated or frozen packages B need to be delivered earlier from the first shelf 4 than room temperature packages B. Therefore, the second generation unit 93 of the processing device 9 may generate delivery priority information so that packages B are given priority for delivery when the characteristic information of package B is refrigerated or frozen, even if the desired delivery time information of each package B is for the same time period and the distance between the first shelf 4 and the second shelf 6 (i.e., the delivery distance of each package B) is approximately the same. At this time, the second generation unit 93 of the processing device 9 may generate delivery priority information taking into account the cooling property information of the insulated box 3. For example, the distribution priority information may be generated so that the lower the level information indicated by the cooling property information of the insulated box 3, the higher the delivery priority.

[0041] Next, the management unit 94 of the processing device 9 generates control information for the robot 8 to deliver the package B from the first shelf 4 to the second shelf 6 based on the identification information of the package B, the identification information of the first shelf 4, the identification information of the rail 43 supporting the tray 2 on which the package B is placed on the first shelf 4, the identification information of the second shelf 6, the identification information of the reserved rail 61 included in the reservation information for the second shelf 6, and the delivery priority information (S11).

[0042] Next, the control unit 95 of the processing device 9 controls the robot 8 based on the control information. The robot 8 takes the tray 2 on which the item B is placed from the first shelf 4 and stores it in the storage unit 81. The robot 8 then moves to the second shelf 6, takes the tray 2 on which the item B is placed from the storage unit 81, and inserts it into the reserved rail 61 on the second shelf 6 to be supported (S12). This allows the package B to be delivered from the first shelf 4 to the second shelf 6. At this time, if the property information of the package B is refrigerated or frozen, the package B is delivered in the insulated box 3. This makes it possible to prevent the temperature of the package B from rising. In addition, the management unit 94 of the processing device 9 updates the usage status information of the first shelf 4 and transmits it to the DB 10.

[0043] The reading unit 63 of the second shelf 6 reads the identification information of the tray 2 and transmits the identification information of the tray 2, the identification information of the second shelf 6, and the identification information of the rails 61 that support the tray 2 on the second shelf 6 to the DB 10. As a result, the management unit 94 of the processing device 9 updates the usage status information of the second shelf 6 and transmits it to the DB 10. Then, the management unit 94 of the processing device 9 generates delivery completion information indicating that package B has been delivered to the second shelf 6 based on the contact information of recipient P2 contained in the package information of package B, and sends this information to the second mobile terminal 7 of recipient P2.

[0044] When recipient P2 receives package B from the second shelf 6 and then inputs information indicating that package B has been received via the second mobile terminal 7, the management unit 94 of the processing device 9 updates the usage status information of the second shelf 6 and sends it to DB10 (S13). Then, the management unit 94 of the processing device 9 generates control information for the robot 8 to retrieve the tray 2 from the second shelf 6 to the first shelf 4 based on the identification information of the luggage B, the identification information of the first shelf 4, the usage status information of the first shelf 4, the identification information of the tray 2 on which the luggage B was placed, the identification information of the second shelf 6, and the identification information of the rail 61 supporting the tray 2 on the second shelf 6 (S14).

[0045] Next, the control unit 95 of the processing device 9 controls the robot 8 based on the control information. The robot 8 takes out the tray 2 from the second shelf 6 and stores it in the storage unit 81. The robot 8 then moves to the first shelf 4, takes out the tray 2 from the storage unit 81, and inserts and supports it on an empty rail 43 on the first shelf 4, thereby completing the delivery work of the package B (S15). At this time, if the characteristic information of the package B is refrigerated or frozen, the tray 2 may be collected together with the insulated box 3 in which the package B was stored.

[0046] In this way, the delivery system 1 and processing device 9 of this embodiment generate preparation start time information for the worker P1 to start preparations to store the package B on the first shelf 4 in order to deliver the package B, based on the desired delivery time information of the package B and the characteristic information of the package B. Therefore, it is possible to have the worker P1 appropriately prepare the package B while suppressing deterioration of the characteristics of the package B.

[0047] Furthermore, the delivery system 1 and processing device 9 of this embodiment generate delivery priority information for delivering package B stored on the first shelf 4 by the robot 8 based on the identification information of the first shelf 4, the identification information of package B, the location information of recipient P2 contained in the package information of package B, and the characteristic information of package B, and the desired delivery time information of package B.

[0048] Therefore, for example, even if the desired delivery time information of multiple packages B is for the same time period and the distance between the first shelf 4 and the second shelf 6 is approximately the same, refrigerated or frozen packages B can be delivered preferentially. This makes it possible to prevent refrigerated or frozen packages B from arriving late to the desired delivery time, and to prevent the temperature of the packages B from rising.

[0049] Furthermore, in the delivery system 1 and processing device 9 of this embodiment, when the preparation start time information and delivery priority information for package B are generated taking into account the cooling characteristic information of the insulated box 3, the temperature of package B can be prevented from rising even if the cooling characteristic of the insulated box 3 is low.

[0050] In the above embodiment, the package B is delivered by the robot 8, but the package B may also be delivered by a delivery person. In the above embodiment, the luggage information of luggage B is input via the first portable terminal 5, and the identification information of the tray 2 is read and linked to the identification information of luggage B, but for example, the input and linking may be performed via an input device arranged near the first shelf 4. Also, in the above embodiment, the worker P1 obtains various pieces of information via the first portable terminal 5, but the information may also be obtained via a display device arranged near the first shelf 4.

[0051] In the above embodiment, desired delivery time information for package B and receipt completion information for package B are input via the second mobile terminal 7, but these may also be input via an input device located near the second shelf 6. In the above description of the flow of delivering the package B in the embodiment, the process up to the point where the tray 2 is collected from the second shelf 6 to the first shelf 4 by the robot 8 is also included, but this may be omitted.

[0052] In the above embodiment, the package B is delivered using the tray 2, but the package B may be delivered using a delivery box with a refrigerated function, and the tray 2 may be omitted. In this case, the delivery box may be provided with identification information and configured to be able to be supported on the rails 43 of the first shelf 4 and the rails 61 of the second shelf 6. In the above embodiment, the management unit 94 of the processing device 9 selects the insulated box 3, but the worker P1 may select the insulated box 3 according to the luggage B, and the identification information of the selected insulated box 3 may be linked to the identification information of the luggage B via the first mobile terminal 5 and transmitted to the DB10. Some or all of the above processes may be executed by a computer program. The present disclosure is not limited to the above-described embodiments, and can be modified as appropriate within the scope of the present disclosure. [Explanation of symbols]

[0053] 1. Delivery System 2 trays, 21 collars, 22 tags 3 Cooler Box 4 first shelf, 41 frame body, 42 reading unit, 43 rail 5. First mobile device 6 second shelf, 61 rail, 62 frame body, 63 reading unit 7 Second mobile device 8 robots, 81 storage units 9 Processing device, 91 Information acquisition unit, 92 First generation unit, 93 Second generation unit, 94 Management unit, 95 Control unit 10 Databases 11 Network B. Luggage P1 worker P2 Recipient

Claims

1. A processing device used to deliver a package from a first shelf located at a delivery source to a second shelf located at a recipient's residence, which is a delivery destination, an information acquisition unit that acquires package information including property information of the package and desired delivery time information designated by the recipient; a first generation unit that generates preparation start time information for a worker to start preparations for storing the package on the first shelf in order to deliver the package, based on the property information of the package and desired delivery time information of the package; A processing device comprising:

2. a second generation unit that generates delivery priority information for delivering the package stored on the first shelf by a robot based on the recipient's location information, the package's characteristics information, and the package's desired delivery time information, which are included in the package information; a control unit that controls the robot based on the delivery priority information; The processing device of claim 1 , comprising:

3. The characteristics of the package include refrigerated, frozen, and ambient temperature; The information acquisition unit acquires refrigeration characteristic information of an insulated box that accommodates refrigerated or frozen cargo when delivering the cargo, The processing device according to claim 2 , wherein the first generating unit generates the preparation start time information for the package by taking into account cooling characteristic information of the insulated box.

4. The processing device according to claim 3 , wherein the second generating unit generates delivery priority information for delivering the package by taking into account temperature characteristic information of the insulated box.

5. The processing device according to any one of claims 1 to 4; a robot that delivers the package from the first shelf to the second shelf; A delivery system comprising:

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