Security support system

Abstract

To provide an efficient security manual by improving the efficiency and quickness of a security patrol job by reducing an intern period and improving the efficiency of a conventional manual and a communication note without depending on the conventional manual only by paper in the security job SOLUTION: When a security item provided in a security transmission information record constituting a transmission information file is added and stored and coincides with the security item provided in the security transmission information record of a security manual file, the content item of the transmission item is added to the security manual file as well and outputted by voice or character information.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a security support system that can efficiently communicate patrol routes, patrol points, patrol monitoring and inspection, and important points for security work. [Background technology]

[0002] Traditionally, the management and maintenance of condominiums and buildings has been handled by management companies, security companies, concierges, and in the case of condominiums, the management association, all working together. Among these, security companies are often required to update their security monitoring systems daily when providing security and patrolling, and new precautions and monitoring items are often subject to subtle changes.

[0003] When security guards are guarding an apartment building or building, many guards work in shifts. As a result, the management company and other parties communicate new precautions and monitoring items to the guards as they come to work. In addition, new precautions and monitoring items may arise as they are performing their duties.

[0004] In this way, in security work, security guards are provided with something like a communication notebook so that they can carry out their duties with the same understanding, and they write down any new precautions or things to watch for, and when each person reads it, they mark it with a seal or signature to indicate that they have read it.

[0005] On the other hand, when patrolling security, a written manual is prepared. Security guards perform their duties in accordance with the manual. However, the same guards are not always on duty, and many guards work in shifts. Therefore, in apartment buildings and buildings, when problems such as lost items, malfunctions in equipment, security issues, and various other problems arise, precautions and inspection items for patrol security are communicated to all security guards as needed, including matters not listed in the manual, by writing them down in the aforementioned communication notebook or other documents to ensure that all security guards are fully aware of the information.

[0006] In addition, a certain number of security guards are replaced from time to time. Therefore, new security guards are called interns and accompany experienced security guards on patrol to ensure a certain level of patrol. However, if an internship period lasts for several days, expenses increase and put pressure on security management.

[0007] In reality, training on a patrol course accompanied by an experienced security guard takes at least four or five days. However, the security industry is facing a serious labor shortage, and it is becoming difficult to allocate several days for an internship accompanied by an experienced security guard. Another problem is that when learning each patrol course, it is difficult to visualize it from a written manual such as a textbook, and it is impossible to grasp the situation on the patrol course without actually going around the course.

[0008] Furthermore, especially in security work that involves night shifts, it is rare for the same security guard to work consecutively, and the reality is that many security guards work in shifts. Therefore, communication notebooks are provided at each site, and security guards on duty have to refer to the notebooks one by one, and when there are any handover matters, they communicate them by writing down who goes to whom, and who goes to everyone. And because much depends on the personality and habits of each security guard, unspoken rules are formed at each site, resulting in a complex work system.

[0009] Therefore, the internship period took time, as interns needed to get used to the work site. Therefore, to create a more realistic experience, the inventors tried using video footage and virtual reality (VR) equipment in addition to paper manuals. For example, Patent Document 1 discloses a system including a head-mounted display 10 equipped with a user terminal 11 equipped with a display unit 12 for virtual reality images. The user terminal 11 displays on the display unit 12 virtual reality images that are stored in a memory unit and captured by actually moving a camera. The technology then discloses a technology in which the virtual reality images are viewed to provide an educational experience that simulates the surrounding conditions of the route. [Prior art documents] [Patent documents]

[0010] [Patent Document 1] Patent Publication No. 2019-174741 Summary of the Invention [Problem to be solved by the invention]

[0011] Thus, the inventors have been considering using video footage and VR devices for training security patrols, so that security personnel can learn about on-site situations in a more realistic way, rather than just relying on paper manuals. A basic security patrol course is filmed by an experienced security guard and stored on a management server. By outputting text or audio of explanations and cautions at each patrol point in the patrol video, security personnel can learn the patrol course in a more realistic way.

[0012] This allows for a significant reduction in the time required for internships, which would otherwise require multiple periods. It also makes it possible to reduce the need for paper manuals. However, in this type of security work, it is essential to ensure that information about security patrols and other security personnel is not accidentally leaked. Furthermore, the complexity of the security industry, where shift management is carried out through a large number of personnel, means that handovers and communication of information between individuals, or from individuals to everyone, can become extremely cumbersome, making it impossible to reduce the need for paper manuals and communication notebooks.

[0013] Furthermore, because it is not possible to frequently film manuals in text format, or even manuals using video footage or virtual reality footage, in order to ensure that the manuals do not become outdated in some way, it is desirable to have video manuals that are updated daily in line with the security surveillance system that occurs on a daily basis, and that include new precautions and monitoring items.

[0014] The present invention aims to provide an efficient security manual for security work in apartment buildings, buildings, etc., by reducing the internship period and streamlining conventional manuals and communication notebooks, thereby improving the efficiency and speed of security patrol work, without relying solely on conventional paper manuals. [Means for solving the problem]

[0015] In order to achieve the above object, the security support system of the present invention is a security support system that is provided with a security manual file that is composed of multiple security manual records and that includes security items for security work in buildings, apartment buildings, and other facilities, and a communication information file that inputs communication information between security guards into a storage means of a management server as security communication information records at any time, so that other security guards can access the management server with an appropriate terminal device, obtain the communication information from the storage means, and share it, When a security item set in the security communication information record that constitutes the communication information file is added and stored, and it matches a security item set in the security communication information record of the security manual file, the content item of the communication item is also added to the security manual file and output as audio or text information.

[0016] In particular, as an embodiment, the security manual file also includes a video file of the patrol route, and when the video file is played back and the video reaches a pre-set security item, the content of the communication item is added to the pre-entered information and output as audio or text information, characterized in that the security support system described in claim 1.

[0017] Furthermore, the video file is composed of virtual reality video, and by wearing a head-mounted display and viewing the virtual reality video before starting actual security work, it becomes easy to learn the patrol route. The virtual reality video referred to here is a 360-degree camera-captured virtual reality video of the actual patrol route, making it easy to obtain more realistic video.

[0018] Furthermore, the mobile terminal is equipped with a glasses-type device, and the security manual file is configured so that information guiding security patrol routes is displayed on the display unit of the glasses-type device, and the security manual file is configured so that the security guard patrols while taking pictures with the camera means of the glasses-type device, and when each security item is reached, if there is communication information for each specified location in the communication information file, the information is added to the information previously input and the content of the communication item is output as audio or text information. This allows even newly appointed security guards, even if they are unsure of their patrol route, to easily understand the patrol route and easily learn the latest security information and communication information. [Brief explanation of the drawings]

[0019] [Figure 1] 1 is a conceptual explanatory diagram of an embodiment of a security support system according to the present invention; [Figure 2] FIG. 2 is an explanatory diagram of file management in the server of the security support system of the present invention. [Figure 3] FIG. 2 is an explanatory diagram of a screen of a terminal of the security support system of the present invention. [Figure 4] FIG. 2 is an explanatory diagram of a screen of a terminal of the security support system of the present invention. [Figure 5] FIG. 2 is an explanatory diagram of a screen of a terminal of the security support system of the present invention. [Figure 6] FIG. 2 is an explanatory diagram of a screen of a terminal of the security support system of the present invention. [Figure 7] FIG. 2 is an explanatory diagram of the time schedule of security guards supported by the security support system of the present invention. [Figure 8] FIG. 2 is an explanatory diagram of a patrol route of a security guard supported by the security support system of the present invention. [Figure 9] 1 is an explanatory diagram of an eyeglass-type device configured as an embodiment of the security support system of the present invention. [Figure 10] FIG. 1 is an explanatory diagram of the flow of security guards' arrival and departure times when using the security support system of the present invention. DETAILED DESCRIPTION OF THE INVENTION

[0020] An embodiment of the present invention will be described below with reference to Figs. 1 to 10. In the security support system 1 of the present invention, when managing security operations for facilities such as buildings and apartment buildings, a security manual file 2 for each site and a communication information file 3 for communicating information for each security guard are stored in a system management server 8. Also stored is a video file 7 of a security patrol route, which is particularly important in security operations. These files can be viewed by security guards via an appropriate internet network 10 on terminal devices 23 and 24 located at the site or on their own mobile terminals.

[0021] Furthermore, in security operations, information such as security report files for the management companies and associations of buildings and condominiums is stored in the system management server 8, and can be transferred to the terminal devices 31 and 32 of the management companies and associations via this Internet network 10.

[0022] Access to the system management server 8 is restricted unless a security guard is on duty according to the attendance system. When a security guard starts up terminal device 23 or 24 at the security site, the management screen shown in Figure 3 is displayed. Figure 3 shows a screen with two security guards on duty, with guard "Hatsugen Taro" already at work and the other guard not yet at work. Clocking in and out can be done using terminal devices 23 and 24 installed at the site, or on the guard's own mobile phone. Typically, each guard performs the clocking in and out process on their own mobile phone. Referring to Figure 10, the program for managing security guard attendance management is explained. When the "Attendance / Clocking Out Report" app is launched and the "Attendance / Clocking Out Report" process is performed, step 51 checks whether the current time is within the time period for clocking in or clocking out.

[0023] This functions as a safety measure to prevent a malicious third party from operating the mobile terminal device 2 to view information if it is outside of working hours. Then, within a predetermined time, a determination is made in step 52 as to whether the person is clocking in or clocking out, and if the person is clocking in, the process proceeds to step 53, where information about employees scheduled to work that day that has been stored in advance in the storage unit of the database 8 is referenced, and if the person is indeed a matching staff member (security guard) at the target work location, then in step 54, if necessary, other authentication such as whether the person has arrived at the location is successful, the clock-in process ends, and in step 55 the person is marked as working, and the mobile phone terminal device and terminal devices 23 and 24 are permitted to access the system server 8.

[0024] On the other hand, as mentioned above, there are rare cases where a security guard who is different from the security guard who is scheduled to work at the facility and whose information has been set up in advance reports to work, and in such cases, confirmation and authentication cannot be obtained in step 54, and the status is put on hold in step 56. When it is determined that a change will be made at headquarters, and it is confirmed in step 57 that the worker who was put on hold in step 56 is a legitimate worker, the system determines that the person is on duty, and the process reaches step 55, where the person is also determined to be on duty.

[0025] Since the time check has already been performed in the previous step 51, the clock-out process proceeds from step 52 to step 59, where the clock-out process is performed and the clock-in / clock-out process is completed. In this case, the terminals 23 and 24 and the mobile phone terminals cannot access the system management server 8 outside of working hours.

[0026] As shown in Figure 7, in a two-person security system, the work schedule is planned so that the two guards work together, complementing each other. The diagram shows a time schedule from 9:00 PM to 9:00 AM the next day, with "Inventor Taro" working at the disaster prevention center from 9:00 AM and "Patent Jiro" going out on patrol. From 10:00 PM, "Inventor Taro" takes a nap in the nap room, while "Patent Jiro" starts working at the disaster prevention center. They swap roles at 2:00 AM, and at 6:00 AM, "Inventor Taro" goes on patrol while "Patent Jiro" waits at the disaster prevention center. At 7:00 AM, "Inventor Taro" returns from patrol and waits at the disaster prevention center, while "Patent Jiro" takes up guard duty at the entrance to the apartment building. After their one-hour guard duty, they return to the disaster prevention center, complete a security report together, hand over to the management company, etc., and end their security duties.

[0027] Figure 8 is a diagram showing the patrol route for security guards, and is an explanatory diagram showing where and in what order the patrols should be made. In this case, the security guards are patrolling a tower apartment building, leaving the disaster prevention center, going up to the 41st floor, and there are only headings such as "check for suspicious persons" and "check for noise," but the manual provides specific explanations.

[0028] Furthermore, in security operations, various management and security-related matters are constantly handed over to security guards from the management company, and the security guards create a communication information file 3 so that these are always communicated to all security guards on duty. When the security support system is started from Figure 3, it transitions to the communication information screen in Figure 4. On this screen, information is constantly exchanged between security control and on-site communication via chat email (see Figure 4, left). In addition, columns for the transmitted information include "date," "from whom," "to whom," "content," "security items," and "remarks," allowing the transmitted information to be viewed at a glance.

[0029] In this way, the transmission information is made into a database as records, stored, and sequentially accumulated as transmission information file 3 on system management server 8. Clicking on the transmission information in Figure 4 transitions to the detailed input screen in Figure 5, where specific content can be entered. Here, nothing is written in the "security item" on the first line of the transmission information in Figure 4, but a "security item" has been entered on the second line, and in this case, as will be described later, the information is also transmitted to records in security manual file 2 that have a matching "security item."

[0030] For example, in the security manual, patrol routes such as "41F," "30F," "22FBP," and "3F Piloti" are databased as "security items" and stored as security manual file 2 on the system management server 8. When this security manual file 2 is viewed, the information for security item 5 in the related communication information file 3 is added to security item 4 in security manual file 2.

[0031] In other words, the security support system 1 of the present invention is configured so that when a security item 5 provided in a security communication information record constituting the communication information file 3 is added and stored as shown in Figure 2, and when the security item 5 provided in the security communication information record of the security manual file 2 matches the security item 4, the content item of the communication item is also added to the security manual file 2 and output as audio or text information.

[0032] For example, in Figure 4, the information entered as communication information is dated "June 7th," and is a message from "Inventor Taro" to "Everyone" titled "Illegal parking is rampant. Warning message required," with "Outer public open space" written in the "Security items:" column. On the other hand, Figure 6 shows a playback video of video file 7 from security manual file 2, and as it is played, the cursor moving up and down on the left side of the screen reaches "Outer perimeter public open space" in "Security items." When this happens, the information in security manual file 2 is added to the information already written in the manual (see the lower left of Figure 6), and the information in security item 5 in the security transmission record of transmission information file 3 is output as audio and text information (see the lower right of Figure 6).

[0033] In this way, the information stored in the transmission information file 3 is linked to the security manual file 2, so that the security manual always stores the latest information, and the security manual never becomes outdated, always containing the latest information.

[0034] Furthermore, if the information on security items stored in the transmission information file 3 is deleted, the link between the transmission information file 3 and the security manual file 2 is terminated, and the transmission information provided to the security manual file 2 is deleted.

[0035] Figure 6 explains an example in which the security manual file 2 is composed of a video file 7, but it is not limited to video; it can be a database of records containing security items in the form of text, drawings, etc., and is not limited to video files 7.

[0036] Furthermore, video file 7 may be a virtual reality video taken with a 360-degree camera, which is suitable for teaching newly appointed security guards patrol routes. Furthermore, since security-related information that arises from time to time can be added in real time, even training footage can be maintained without degradation, allowing for the maintenance of an up-to-date security system.

[0037] Furthermore, to allow even experienced security guards to obtain the latest information, the terminal device that displays the security manual file 2 may be configured as an eyeglass-type device 41, and information guiding security guards to the patrol route may be displayed on the display unit of the eyeglass-type device. The eyeglass-type device 41 may also patrol while taking pictures using, for example, a camera means 42, and may recognize that each patrol location has reached the location assigned as each security item. If there is communication information for each designated location in the communication information file 3, this information may be added to the information previously input, and the contents of the communication item may be output as audio or text information.

[0038] This eyeglass-type device 41 is also known as AR glasses (augmented reality glasses), and differs from the head-mounted display (used by wearing VR goggles) mentioned above. VR goggles have a goggle-type display that covers the field of view to ensure the immersive feeling that is key to VR. When you move your head or gaze, sensors and cameras detect it and the image follows, creating a 360-degree sensation that virtual reality is expanding no matter where you look. In contrast, when wearing AR glasses (smart glasses), the field of view is not completely obscured, and the user can still see the real world.

[0039] However, it is possible to add content and information based on location information, etc., in a way that overlays it on reality. This is why it is also called augmented reality. For example, if you are wearing AR glasses (smart glasses), simply picking up a product in a store will display information about that product and promotional content. The information added in this case is visible only to the person wearing the AR glasses.

[0040] This eyeglass-type device 41 is provided with a camera means 42, a communication means 43, an output means 44 that displays information superimposed on the real world seen through the glasses, an input means 45 that operates this eyeglass-type device 41, a storage means 46 that temporarily stores simple programs and information, and a control means 47 that controls the camera means 42, communication means 43, output means 44, input means 45, and storage means 46, and functions as a small terminal device. The output means 44 is also configured to be connected to earphones or the like so that information such as voice can also be output.

[0041] Furthermore, the eyeglasses-type device 41 can be configured to be used by connecting it to a mobile phone terminal owned by a security guard, thereby simplifying the components and reducing the cost of the device. In the case of security work, providing manuals in the form of two-dimensional visual information or virtual reality images can be an extremely effective means of training. Furthermore, by using the eyeglass-type device 41, information received in real time and recorded in the transmission information file can also be reflected in the security manual file, making it an effective system for responding to situations on the scene in accordance with the "security items." In this way, the security support system of the present invention allows security guards to concentrate on their security work, making it an extremely useful system for industry.

[0042] In addition, the security support system is located on the system management server side, and all security work information is also managed on the server side, so even if an employee loses a terminal device or resigns from security work and continues to own a mobile terminal, they will not be able to authenticate their attendance and departure, preventing security information from being leaked inadvertently and resolving security issues. [Explanation of symbols]

[0043] 1. Security support system 2...Security manual 3...Transmission information file 4, 5…Security items 6...Circulation route 7...Video file 8...System management server 10...Network 41...Glasses-type device 42...Camera means 43...Means of communication 44...Output means 45...Input method 46...Memory means 47...Control means

Claims

1. cell phone A security support system comprising a security manual file consisting of a plurality of security manual records to which security items for security work in facilities such as buildings and apartment buildings are added, and a communication information file in which communication information between security guards is input as needed into a storage means of a management server as a security communication information record, and other security guards can access the management server with an appropriate terminal device and obtain and share the communication information from the storage means, A security support system characterized in that when a security item set in a security communication information record that constitutes the communication information file is added and stored, and when it matches a security item set in a security communication information record in the security manual file, the content item of the communication item is also added to the security manual file and output as audio or text information.

2. The security support system described in claim 1 is characterized in that the security manual file also includes a video file of the patrol route, and when the video file is played and the video reaches a pre-set security item, the content of the communication item is added to the pre-entered information and output as audio or text information.

3. 3. The security support system according to claim 2, wherein the video file is a virtual reality video.

4. The mobile terminal is equipped with an eyeglass-type device, and information guiding the security patrol route is displayed on the display unit of the eyeglass-type device from the security manual file, and the mobile terminal patrols while taking pictures with the camera means of the eyeglass-type device, recognizes that each security item has been reached, and if there is communication information for each specified location in the communication information file, the content of the communication item is added to the information previously input and output as audio or text information.This is a security support system as described in claim 1.

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