Information processing device and program

Abstract

The present invention provides an improved and convenient method for managing rental properties. [Solution] An information processing device in one embodiment has an access means for accessing a database in which the landlord, tenant, management company, and contract renewal date are recorded for each of a plurality of real estate rental properties; a first sending means for sending an inquiry about renewal conditions to the landlord of a target property among the plurality of real estate rental properties when a specified date before the contract renewal date arrives; a first receiving means for receiving a landlord's response to the inquiry from the landlord; a second sending means for sending a confirmation of intent to renew the contract to the tenant of the target property, including the renewal conditions indicated in the landlord's response; a second receiving means for receiving a tenant's response to the confirmation of intent from the tenant; and an output means for outputting information corresponding to the tenant's response to a set output destination.

Description

[Technical Field]

[0001] The present invention relates to a technique for managing rental properties. [Background technology]

[0002] There are known technologies for digitizing rental contracts for real estate. For example, Patent Document 1 discloses a real estate rental contract support system technology for making rental contracts using contract data and signature data. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent No. 6585748 Summary of the Invention [Problem to be solved by the invention]

[0004] The invention described in Patent Document 1 primarily supports procedures related to new contracts for rental properties, and does not pursue convenience in procedures related to contract renewals.

[0005] In view of the above background, the present invention provides an improved and convenient method for managing rental properties. [Means for solving the problem]

[0006] An information processing device according to one embodiment of the present disclosure includes an access means for accessing a database in which the landlord, tenant, management company, and contract renewal date are recorded for each of a plurality of real estate rental properties; a first transmission means for sending an inquiry about renewal conditions to the landlord of a target property among the plurality of real estate rental properties when a specified date before the contract renewal date arrives; a first receiving means for receiving a landlord response to the inquiry from the landlord; a second transmission means for sending a confirmation of intent to renew the contract to the tenant of the target property, including the renewal conditions indicated by the landlord response; a second receiving means for receiving a tenant response to the confirmation of intent from the tenant; and an output means for outputting information corresponding to the tenant response to a set output destination.

[0007] The information processing device has a first request means for requesting the tenant to take steps to agree to a renewal contract for renewing the contract.

[0008] In the information processing device, the database further records a request deadline for requesting the tenant to complete the procedure for reaching an agreement on the renewal contract, and the first request means requests the tenant to complete the procedure for reaching an agreement on the renewal contract when the request deadline recorded in the database arrives.

[0009] The information processing device has a second request means for requesting the lessor to take steps to agree to a renewal contract for renewing the contract.

[0010] The information processing device has a receiving means for receiving payment information indicating that the contract renewal fee related to the renewal contract has been paid, and the second request means requests the landlord to carry out the agreement procedure after the payment information has been received.

[0011] The information processing device has a notification means for notifying the management company of the real estate rental property of information regarding a real estate rental property among the plurality of real estate rental properties for which the first sending means has sent an inquiry about renewal conditions but the first receiving means has not yet received a landlord response to the inquiry from the landlord.

[0012] In the information processing device, the first transmission means transmits an inquiry about renewal conditions to the lessor without confirmation by the management company.

[0013] A program according to one aspect of the present disclosure causes a computer to perform the following steps: accessing a database in which the landlord, tenant, management company, and contract renewal date are recorded for each of a plurality of real estate rental properties; when a specified date before the contract renewal date arrives for a target property among the plurality of real estate rental properties, sending an inquiry about renewal conditions to the landlord of the target property; receiving a landlord response to the inquiry from the landlord; sending a confirmation of intent to renew the contract to the tenant of the target property, including the renewal conditions indicated by the landlord response; receiving a tenant response to the confirmation from the tenant; and, upon receiving the tenant response, generating a renewal contract for the target property. [Effects of the Invention]

[0014] According to the present invention, it is possible to provide an improved and highly convenient method for managing rental properties. [Brief explanation of the drawings]

[0015] [Figure 1] 1 is a diagram illustrating an example of the system configuration of a rental property management system 1. [Figure 2] FIG. 1 is a diagram illustrating an example of the functional configuration of a rental property management system 1. [Figure 3] FIG. 1 is a diagram illustrating an example of a hardware configuration of an information processing device 10. [Figure 4] 4 is a sequence chart illustrating a procedure processing method for contract renewal in the rental property management system 1. [Figure 5] FIG. 1 is a diagram illustrating a rental update database 1001 in the rental property management system 1. [Figure 6] FIG. 10 is a diagram illustrating an example of an inquiry form screen for update conditions. [Figure 7] FIG. 10 is a diagram illustrating a form screen for confirming the intention to renew a contract and providing payment information. [Figure 8] 4 is a sequence chart illustrating a method for acquiring deposit data in the rental property management system 1. [Figure 9] FIG. 10 is a diagram illustrating an example of an outline of payment confirmation. [Figure 10] 10 is a sequence chart illustrating a procedure for agreeing on a renewal contract between a tenant and a landlord in the rental property management system 1. [Figure 11] FIG. 10 is a diagram illustrating an example of a form screen for requesting the tenant to complete the procedure for agreeing to the renewal contract. [Figure 12] 4 is a sequence chart illustrating a method for requesting a reply from a landlord or tenant in the rental property management system 1. [Figure 13] FIG. 2 is a diagram illustrating an example of an update status database 2001 in the rental property management system 1. [Figure 14] FIG. 10 is a diagram illustrating a progress screen for contract renewal regarding a rental property. [Figure 15] 10 is a sequence chart illustrating a method for posting a property on a tenant recruitment site in the rental property management system 1. [Figure 16] FIG. 10 illustrates a recruitment drawing. [Figure 17] FIG. 10 is a diagram illustrating a method for extracting input items using a machine learning model. [Figure 18] FIG. 10 is a diagram illustrating a tenant recruitment site. DETAILED DESCRIPTION OF THE INVENTION

[0016] 1. Configuration Figure 1 illustrates the system configuration of a rental property management system 1. In this example, the rental property management system 1 (or simply the system) is a system for processing procedures related to contract renewals and tenant recruitment for real estate rental properties (or simply properties / rental properties / real estate) managed by a management company. Contract renewal refers to the procedure for extending the contract period when the lease agreement (lease contract) between the landlord and tenant for the property expires. Tenant recruitment refers to the sales activities (or work) conducted by a management company to recruit new tenants for the real estate rental property using a website, social networking service (SNS), or application, and to conclude new contracts. The following explains contract renewals and tenant recruitment, focusing on contract renewal as a primary example. In this example, the management company is a business (a so-called "primary contractor") that handles rental-related operations on behalf of the landlord for the property it has been entrusted with managing. The landlord (e.g., the owner) is the owner of the property. The tenant is the resident renting the property.

[0017] Management companies handle property management and maintenance, tenant recruitment, and contract procedures on behalf of rental property owners. Performing these tasks on their own not only creates a variety of administrative burdens, but also risks issues with tenants, legal issues related to contracts, and reduced profitability due to vacant rooms. Therefore, it is advisable to outsource these tasks to a more specialized management company. In particular, in the case of rental properties, when a tenant wishes to renew their contract at the end of each specified contract period (e.g., every two years), the management company must inquire about renewal terms with both the landlord and tenant, confirm their intention to renew, and manage renewal fee payments. Furthermore, with the amendments to the Real Estate Transaction Business Act (Real Estate Transaction Business Act) and the Land and House Lease Act, which came into effect on May 18, 2022, the requirement for written documentation (no seal required) for real estate transactions and lease agreements is no longer required, and they can now be submitted electronically. In view of these circumstances, the rental property management system 1 provides a more convenient system with the objective of computerizing (onlineizing) procedures related to contract renewals for rental properties and improving business efficiency.

[0018] The rental property management system 1 has an information processing device 10, a landlord terminal 20, a tenant terminal 30, and a management company terminal 40. In this example, the components of the system are connected via a network 9 as shown in Fig. 1. In this example, the network 9 is a computer network such as the Internet.

[0019] The information processing device 10 is an information processing device / server device in the rental property management system 1. In this example, the information processing device 10 performs various procedures and processes related to contract renewal for rental properties. The information processing device 10 has a database that records the landlord, tenant, management company, contract renewal date, etc. for each rental property. When a specified date before the contract renewal date for the target property arrives, the information processing device 10 inquires about renewal conditions from the landlord and confirms the tenant's intention to renew the contract. The specified date is a date (e.g., 2 to 3 months before) that is preset for each rental property relative to the tenant's contract renewal date (contract expiration date). The renewal conditions are various terms of the renewal contract that the landlord can arbitrarily set, such as the renewal period, renewal fee, and rent revision. Confirming the intention to renew the contract means confirming the tenant's desire regarding whether to renew or extend the rental contract (whether to continue living in the property). The information processing device 10 accepts responses to the inquiries / confirmations sent to the landlord terminal 20 / tenant terminal 30, respectively. Furthermore, the information processing device 10 outputs information on each of the various responses for each property (for each renewal contract) to the management company terminal 40.

[0020] The information processing device 10 can also perform various procedures for reaching agreements regarding the renewal contract. The information processing device 10 has rental renewal contract data in a database. The information processing device 10 performs processing for concluding a contract based on the responses to the inquiries to the landlord and the confirmation of intent from the tenant, as described above. Therefore, the information processing device 10 can transmit information regarding the procedures for reaching agreements regarding the contract to the landlord terminal 20 and the tenant terminal 30, respectively.

[0021] The landlord terminal 20 is a terminal / device operated by the landlord, who is the owner of the real estate. The landlord terminal 20 receives an inquiry about renewal conditions from the information processing device 10. The landlord terminal 20 can accept input of changes to various conditions from the landlord in response to the inquiry obtained from the information processing device 10. When the landlord terminal 20 obtains a landlord response, it transmits it to the information processing device 10. The information processing device 10 changes / maintains the renewal conditions based on the received landlord response.

[0022] The tenant terminal 30 is a terminal / device operated by the tenant (resident) renting the rental property. The tenant terminal 30 receives a confirmation of intent to renew the contract, including renewal conditions, from the information processing device 10. The tenant terminal 30 can accept input from the tenant as to whether or not to renew the contract, in relation to the confirmation of intent obtained from the information processing device 10. When the tenant terminal 30 obtains a tenant response, it transmits it to the information processing device 10. Based on the received tenant response, for example, if a renewal fee or the like is incurred, the information processing device 10 transmits a payment request to the tenant terminal 30.

[0023] The management company terminal 40 is a terminal / device operated by a management company that manages the rental management of a property. The management company terminal 40 acquires property information based on the landlord / tenant responses from the information processing device 10, for example, information indicating the progress of contract renewal. This allows the management company to request a response from the landlord / tenant if there is a problem with the progress of contract renewal. The landlord terminal 20, tenant terminal 30, and management company terminal 40 include, for example, a smartphone, tablet, or personal computer.

[0024] Furthermore, the rental property management system 1 can perform processes related to contract renewal and tenant solicitation, particularly tenant solicitation. In this example, the rental property management system 1 (or, as distinguished by the name "tenant solicitation support system") cooperates with an information processing device 10, a landlord terminal 20, a tenant terminal 30, and a management company terminal 40 via a network 9. The tenant solicitation support system mainly acquires property solicitation drawings, analyzes image data of the drawings, and uploads property information to a solicitation site. Note that the tenant solicitation support system is not limited to soliciting tenants for rental properties, but may also solicit buyers for properties for sale (hereinafter referred to as "buyer solicitation"). In this case, the rental property management system 1 may be connected to various devices via the network 9 and have functions accessible by users such as sellers, buyers, or landlords.

[0025] 2 is a diagram illustrating an example of the functional configuration of the rental property management system 1. In this embodiment, the information processing device 10 has functional blocks (component means) including an access means 11, a first transmission means 12, a first reception means 13, a second transmission means 14, a second reception means 15, an output means 16, a first request means 171, a second request means 172, an acceptance means 173, a notification means 174, an extraction means 175, an upload means 176, a determination means 177, a storage means 18, and a control means 19. In this example, the storage means 18 stores various types of data including, for example, a database. In this example, the control means 19 performs various types of control.

[0026] The access means 11 accesses a database in which the landlord, tenant, management company, and contract renewal date are recorded for each of a plurality of real estate rental properties. The access means 11 can access the database in the storage means 18. This allows the information processing device 10 to refer to and obtain various data in the database.

[0027] The first transmission means 12 transmits various data to the landlord terminal 20. When a specified date before the contract renewal date arrives for a target property among multiple real estate rental properties, the first transmission means 12 transmits an inquiry about renewal conditions to the landlord of the target property. In addition, the first transmission means 12 transmits the inquiry about renewal conditions to the landlord without confirmation by the management company.

[0028] The first receiving means 13 receives various data from the lender terminal 20. The first receiving means 13 receives a lender's response to an inquiry from the lender.

[0029] The second transmission means 14 transmits various data to the tenant terminal 30. The second transmission means 14 transmits to the tenant of the subject property a confirmation of intention to renew the contract, including the renewal conditions indicated by the landlord response.

[0030] The second receiving means 15 receives various data from the borrower terminal 30. The second receiving means 15 receives a borrower's response to the intention confirmation from the borrower.

[0031] The output means 16 outputs various data to each device. The output means 16 outputs information according to the tenant's response to a set output destination. For example, the output means 16 can output the tenant's intentions, requests, or inquiries regarding contract renewal to the management company terminal 40.

[0032] The first request means 171 requests the borrower to take steps to agree to the renewal contract in order to renew the contract. The database of the storage means 18 also records a request deadline for requesting the borrower to take steps to agree to the renewal contract. In this case, when the request deadline recorded in this database arrives, the first request means 171 requests the borrower to take steps to agree to the renewal contract.

[0033] The second request means 172 requests the landlord to take steps to reach an agreement on the renewal contract for contract renewal. The second request means 172 requests the landlord to take steps to reach an agreement on the renewal contract that the borrower has already agreed to, for example. In this way, the second request means 172 can form an agreement between the borrower and the landlord on the renewal contract.

[0034] The receiving means 173 receives various data from each device. The receiving means 173 receives payment information indicating that the contract renewal fee related to the renewal contract has been paid. After the payment information has been received, the second request means 172 requests the landlord to carry out the agreement procedure.

[0035] The notification means 174 sends various notifications to each device. The notification means 174 notifies the management company of the real estate rental properties of information about real estate rental properties for which the first sending means 12 has sent an inquiry about renewal conditions but the first receiving means 13 has not yet received a landlord response to the inquiry from the landlord.

[0036] The following describes functional blocks related to the tenant solicitation (or buyer solicitation) support system. The receiving unit 173 receives input of image data of a property's solicitation plan in order to post information about the property on a tenant solicitation site for real estate rental properties (or a buyer solicitation site for properties for sale). A tenant solicitation site (or simply referred to as a site) is a website for posting property information and soliciting new tenants. The solicitation plan is a plan (or image) of a real estate rental property to be rented to a new tenant. In this example, the solicitation plan includes at least one photograph of at least one of the property's floor plan, exterior, interior, facilities, and surrounding facilities. The receiving unit 173 obtains the solicitation plan from, for example, the management company terminal 40 (or the landlord terminal 20). Alternatively, the members who can register properties on the tenant solicitation site are limited to the original agent (i.e., the management company). The receiving unit 173 may also receive input of image data related to real estate for soliciting buyers.

[0037] The extraction means 175 performs a process of automatically extracting values ​​of multiple input items defined for the borrower recruitment site from image data. In this example, the input items are determined according to the format of the site. The values ​​refer to various values ​​related to the data, including, for example, numbers, character strings, or symbols. The extraction process is performed using various analysis software or programs. For example, a machine learning model is used for this process. The extraction means 175 performs the extraction process using a machine learning model that has been trained by providing training data that takes image data of multiple recruitment drawings as input and outputs the values ​​of the input items described on the recruitment drawings.

[0038] The uploading means 176 uploads the property data including the values ​​of the multiple input items extracted by the extraction means 175 to the tenant soliciting site. The tenant soliciting site is managed, for example, by a server dedicated to the website. Alternatively, the tenant soliciting site is managed by the information processing device 10.

[0039] The determination means 177 automatically determines the layout of at least one photo extracted by the extraction means 175 on the tenant solicitation site. The layout refers to arranging or posting photos on the tenant solicitation site, and more specifically includes selecting photos, changing (or processing) the design, or determining the posting order. In this example, the extraction means 175 extracts at least one photo from the image data. Next, the determination means 177 obtains the posting format (or template, etc.) of the property page on the site from the database. The determination means 177 constructs a property page including image data according to the posting format. Note that at least some of the functions of the reception means 173, extraction means 175, upload means 176, and determination means 177 may be implemented with a function for soliciting buyers. The site may also be a site in which a tenant solicitation site and a buyer solicitation site are integrated.

[0040] 3 is a diagram illustrating an example of the hardware configuration of an information processing device 10. In this example, the information processing device 10 is a computer or information processing device having a CPU (Central Processing Unit) 101, a memory 102, a storage 103, and a communication IF 104. The CPU 101 is a processor that performs various calculations according to a program. The memory 102 is a main storage device that functions as a work area when the CPU 101 executes a program, and includes, for example, a RAM (Random Access Memory). The storage 103 is an auxiliary storage device that stores various data and programs, and includes, for example, an SSD (Solid State Drive) or an HDD (Hard Disc Drive). The communication IF 104 is a device that communicates with other devices according to a predetermined communication standard, and includes, for example, a NIC (Network Interface Card). Alternatively, it may include, for example, a wireless chip in the case of wireless communication.

[0041] In this example, the programs stored in the storage 103 include a program (hereinafter referred to as the "server program") for causing a computer to function as a server in the rental property management system 1. When the CPU 101 is executing the server program, the CPU 101, memory 102, storage 103, and communication IF 104 are examples of functions for operating the information processing device 10. The CPU 101 is an example of an access means 11, a first request means 171, a second request means 172, an extraction means 175, a determination means 177, and a control means 19. At least one of the memory 102 and the storage 103 is an example of a storage means 18. The communication IF 104 is an example of a first transmission means 12, a first reception means 13, a second transmission means 14, a second reception means 15, an output means 16, an acceptance means 173, a notification means 174, and an upload means 176. The configuration of the rental property management system 1 has been described above. Next, the operation of the rental property management system 1 will be described.

[0042] 2.Operation 2-1. Contract renewal procedure and tenant payment method FIG. 4 is a sequence chart illustrating a procedure processing method for contract renewal in the rental property management system 1. The following sequence is initiated, for example, when a specified date arrives. In step S101, the information processing device 10 periodically (for example, every day, when the date changes, or at a predetermined frequency) refers to the database to check whether there are any properties whose specified date has arrived. In this example, the specified date for each property that is being rented (under contract) is registered in advance in the database. The information processing device 10 can identify properties whose specified date has arrived by comparing the specified date for each property in the database with the current date and time.

[0043] In step S102, the information processing device 10 acquires data relating to properties for which the designated date has arrived. Here, a database relating to contract renewals for rental properties will be described.

[0044] FIG. 5 is a diagram illustrating a rental renewal database 1001 in the rental property management system 1. In this example, the rental renewal database 1001 includes multiple records. Each record corresponds to one property. Each record includes a property ID, property name, landlord, tenant, management company, contract summary, contract renewal date, inquiry deadline, and agreement request deadline. The property ID is ID information that uniquely identifies each property. The property name (room number), landlord, tenant, and management company are the identification information of the rental property (e.g., the name and the tenant's room), the owner, the tenant (contract holder), and the manager of the rental property, respectively. The contract summary is the content of the contract included in the rental contract. The contract summary includes renewal conditions that the landlord can set regarding contract renewal. Note that the contract summary may be the contract data itself or data based on free-form input fields. The contract renewal date is the expiration date of the rental contract. The inquiry deadline (an example of a specified deadline) is the deadline for making various inquiries to the landlord and tenant before the contract period expires. Typically, the inquiry deadline is set to a predetermined date before the contract renewal date, for example, two to three months before. The agreement request deadline (an example of a request deadline) is the deadline for both the landlord and tenant to reach an agreement on contract renewal based on an electronic contract, especially when a further contract renewal is to be made. Like the inquiry deadline, the agreement request deadline is also set as a predetermined deadline. When the inquiry deadline arrives, the information processing device 10 references the database and acquires data on the renewal conditions of the target property. Based on the acquired data, the information processing device 10 acquires data (input form) for inquiring from the landlord about whether the renewal conditions will be changed.

[0045] Returning to Figure 4, in step S103, the information processing device 10 transmits an inquiry about the renewal conditions of the target property to the lender terminal 20. The lender terminal 20 presents an inquiry form about the renewal conditions to the lender according to various UIs. Here, the inquiry form about the renewal conditions will be described.

[0046] FIG. 6 is a diagram illustrating an example of a form screen for inquiring about renewal conditions. In this example, FIG. 6 shows an example of a display screen displayed by the landlord terminal 20. In this example, form screen F1 represents an inquiry form for renewal conditions. Form screen F1 displays a notification of the expiration of the contract period, information about the subject property, the current renewal conditions, confirmation of whether the renewal conditions have been changed, and the details of any changes to the renewal conditions. This allows the landlord terminal 20 to notify the landlord of the expiration of the contract period for the subject property and to inquire about the renewal conditions.

[0047] Returning to Figure 4, in step S104, the lender terminal 20 accepts input of a response to the inquiry about the renewal conditions from the lender. The lender terminal 20 acquires the lender's response via the form screen F1 described above. When the lender has completed inputting the renewal conditions, the lender presses the send button on the form screen F1.

[0048] In step S105, the lender terminal 20 transmits the lender's response to the information processing device 10. This allows the information processing device 10 to receive the lender's response to the inquiry from the lender.

[0049] In step S106, the information processing device 10 changes (updates) various conditions of the update conditions of the database according to the contents of the landlord's response. When updating the database, the information processing device 10 also records timestamp information indicating the date and time when the landlord's response was input. The processing of steps S101 to S106 up to this point is the operation of the rental property management system 1 to inquire about the update conditions from the landlord.

[0050] In step S107, the information processing device 10 transmits an input form for confirming the intention to renew the contract to the borrower terminal 30. The information processing device 10 also transmits the contents of the contract renewal that reflect the renewal conditions acquired from the lender response to the borrower terminal 30. Here, the input form for confirming the intention to renew the contract will be described.

[0051] FIG. 7 is a diagram illustrating an example of a form screen for confirming the tenant's intention to renew the contract. In this example, FIG. 7 shows an example of a display screen displayed by the tenant terminal 30. In this example, form screen F2 represents an input form for confirming the tenant's intention to renew the contract, who is the resident of the property. Form screen F2 displays a notice of the expiration of the contract period, information about the subject property, renewal conditions, and whether or not the tenant wishes to renew the contract. For example, the renewal conditions include information about the new rent, the total payment amount including the renewal fee and fire insurance premium, and payment information. As described above, the information processing device 10 can notify the tenant of the expiration of the contract period for the subject property and confirm their intention to renew the contract (confirm whether or not they wish to continue living in the property).

[0052] Returning to FIG. 4, in step S108, the lessee terminal 30 accepts an answer from the lessee to the confirmation of the lessee's intention to renew the contract. Referring again to FIG. 7, the lessee enters a check mark in either the box indicating whether or not they wish to renew the contract, and presses the send button. In the box for those wishing to renew the contract, the lessee enters their agreement to pay the renewal fee.

[0053] Regarding the payment method for the renewal fee, for example, the form screen F2 presents the tenant with information on the renewal fee amount, the bank account information for the transfer destination (management company), and the transfer deadline in the renewal conditions column. Alternatively, in other implementations, the tenant may be presented with a selection screen for payment including various payment methods, such as bank transfer, credit card payment, automatic debit, convenience store payment, and electronic payment (or mobile payment). As a result, when the tenant wishes to renew the contract, the information processing device 10 can simultaneously provide guidance on how to pay the renewal fee. This is expected to have the effect of reducing missed payments.

[0054] Returning to FIG. 4, in step S109, the borrower terminal 30 transmits the borrower's response to the information processing device 10. This allows the information processing device 10 to receive the borrower's response to the borrower's confirmation of their intention to renew the contract. The information processing device 10 determines whether or not the borrower wishes to renew the contract based on the borrower's response in the input form, and records this in the database. At this time, the information processing device 10 also records the timestamp of the borrower's response.

[0055] In step S110, the information processing device 10 outputs the tenant's response indicating whether or not they wish to renew the contract to the management company terminal 40. At this time, the information processing device 10 may obtain various information such as property information, contract period, or renewal conditions (whether or not there are changes) from a database and output this to the management company terminal 40. This enables the information processing device 10 to notify the management company of the tenant's and landlord's intentions regarding contract renewal.

[0056] As a result, the rental property management system 1 can automatically inquire about renewal conditions with the landlord and confirm the tenant's intention to renew the contract when the designated date before contract renewal arrives. This allows the rental property management system 1 to reduce the workload of the management company.

[0057] 2-2. How to obtain deposit data and issue a contract 8 is a sequence chart illustrating a method for acquiring payment data in the rental property management system 1. The following sequence is a process performed when the information processing device 10 acquires a tenant response including the tenant's intention to renew the contract (i.e., continue renting the property). At this time, it is assumed that the tenant has already paid the renewal fee.

[0058] In step S201, the information processing device 10 acquires deposit data from the management company terminal 40. The deposit data will now be described.

[0059] FIG. 9 is a diagram illustrating an example of a deposit confirmation process. In this example, FIG. 9 shows an example of a processing model for the information processing device 10 to confirm a deposit when a tenant makes a payment (e.g., a deposit) of a renewal fee. Deposit data 4000 is data related to the deposit that the information processing device 10 acquires from the management company terminal 40. In this example, real estate management software installed on the management company terminal 40 is linked via an API (Application Programming Interface) to a predetermined bank server that manages the management company's bank account. Therefore, the information processing device 10 periodically acquires the deposit data 4000 from the bank server via the real estate management software. The deposit data 4000 includes historical information (e.g., remittance history or receipt history) of the bank account owned by the management company. In FIG. 9, the deposit data 4000 includes the transaction date and time, transaction details, and transaction amount related to the tenant's payment of the renewal fee.

[0060] Returning to FIG. 8, in step S202, the information processing device 10 confirms the payment. In this example, the information processing device 10 compares the acquired payment data 4000 with various databases to identify the property for which the renewal fee has been paid. The information processing device 10 can identify the property for which the renewal fee has been paid by the tenant from among the properties recorded in the rental renewal database 1001, based on various information in the payment data 4000 (FIG. 9), such as the transfer bank account and client name of the transaction details. As described above, the information processing device 10 can automatically confirm the payment of the renewal fee. This reduces the burden on the management company. Note that if there is a discrepancy between the amount billed to the tenant and the actual amount paid at this stage (for example, if the amount paid is incorrect), the information processing device 10 notifies the management company and the tenant of an error.

[0061] In step S203, the information processing device 10 issues data for a lease renewal contract for the property for which the tenant has paid the renewal fee. In this example, the information processing device 10 issues data for the renewal contract based on various information recorded in the database, such as information about the property in question, the renewal conditions, or the new renewal period. For the renewal contract, data on a contract template (a so-called template) is pre-recorded in the database. The information processing device 10 inputs property information, renewal conditions, landlord information, or tenant information according to the blank spaces in the template. This allows the information processing device 10 to automatically create a renewal contract when the tenant makes payment.

[0062] In steps S201 and S202, the information processing device 10 may notify the management company terminal 40 that the tenant has paid the renewal fee. This allows, for example, a person in charge at the management company to receive a report from the information processing device 10 that the payment has been completed and to pay the renewal fee to the landlord. In this example, the payment of the renewal fee from the management company to the landlord is made at the same time as the regular rent payment (i.e., the management company combines the rent and the renewal fee and pays the combined amount to the landlord). Therefore, even if the tenant has paid the renewal fee, the management company can make the payment to the landlord without delay (or with minimal effort).

[0063] 2-3. Procedures for agreeing on renewal agreement between tenant and landlord FIG. 10 is a sequence chart illustrating a method for agreeing to a renewal contract between a tenant and a landlord in the rental property management system 1. The following sequence is initiated, for example, when the requested date arrives. Here, the information processing device 10 periodically refers to the database to check whether there are any properties for which the requested date has arrived. As with the specified date, the requested date for each property under rental contract is pre-registered in the database. The information processing device 10 identifies the property for which the requested date has arrived based on date and time information. The following describes the method for agreeing to a property for which the requested date has arrived.

[0064] In step S301, the information processing device 10 transmits a request for the procedure for agreeing to the renewal contract to the borrower terminal 30 (requests the borrower to perform the procedure). More specifically, the information processing device 10 cooperates with an existing electronic contract system and transmits an input form including the issued contract data to the borrower terminal 30. Here, the input form for requesting the borrower to perform the procedure for agreeing to the renewal contract will be described.

[0065] FIG. 11 is a diagram illustrating an example of a form screen for requesting the tenant to complete the agreement procedure for the renewal contract. In this example, FIG. 11 shows an example of a display screen displayed by the tenant terminal 30. In this example, the form screen F3 represents an input form for requesting the tenant, who is the resident of the property, to complete the agreement procedure for the renewal contract. The form screen F3 displays information about the renewal contract, such as information about the target property, information about the contractor, information about the original contract, the renewal period, the renewal conditions, and confirmation of consent to the renewal contract. This allows the tenant terminal 30 to request the tenant to complete the agreement procedure for the renewal contract for the target property.

[0066] Returning to FIG. 10, in step S302, the tenant terminal 30 accepts a response input from the tenant regarding the agreement procedure for the renewal contract. The tenant checks the contract contents, enters the necessary information (e.g., address, name, electronic seal, questionnaire, etc.) according to various UIs such as edit marks displayed in designated entry fields, and presses the send button. Regarding the signature and seal of the electronic contract, the rental property management system 1 determines the above-mentioned input as proof of agreement. At this time, the rental property management system 1 records the time when the tenant's signature input operation and the send button input operation were performed in the database as a timestamp.

[0067] In step S303, the borrower terminal 30 returns the contract data including the borrower's agreement to the information processing device 10. In step S304, the information processing device 10 records the contract data acquired from the borrower terminal 30 in a database.

[0068] In step S305, the information processing device 10 transmits the contract data to the lender terminal 20 and requests the lender to carry out the procedure for reaching an agreement. In this example, the contract data includes the borrower's consent to the electronic contract as described in steps S301 and S302. The information processing device 10 transmits an input form including the contract data to the lender terminal 20 (not shown), similar to the procedure for the borrower described above.

[0069] In step S306, the lender terminal 20 receives a response input from the lender regarding the agreement procedure for the renewal contract.

[0070] In step S307, the lender terminal 20 returns the contract data including the lender's agreement to the information processing device 10. The information processing device 10 records the contract data acquired from the lender terminal 20 in a database. At this point, it is considered that a renewal contract has been concluded (or the contract has been renewed) with the agreement of both the borrower and the lender. In step S308, the information processing device 10 records the contract data acquired from the lender terminal 20 in a database. The processes of steps S301 to S304 and the processes of steps S305 to S308 may be performed in reverse chronological order.

[0071] As described above, the rental property management system 1 can carry out the procedure for reaching an agreement on the renewal contract between the tenant and the landlord. As a result, the rental property management system 1 can carry out processing related to the conclusion of the renewal contract.

[0072] 2-4. How to request responses from landlords and tenants FIG. 12 is a sequence chart illustrating a method for requesting a response from a landlord or tenant in the rental property management system 1. Here, we will explain the method for requesting a response when the rental property management system 1 does not receive a response to the landlord's inquiry about renewal conditions or a response to the tenant's confirmation of contract renewal intention in Section 2-1. In step S401, the information processing device 10 refers to the database and checks the response / update status. Here, we will explain the database related to the update status.

[0073] FIG. 13 is a diagram illustrating an example of the renewal status database 2001 in the rental property management system 1. In this example, the renewal status database 2001 includes multiple records. Each record corresponds to one property. Each record includes a property ID, contract renewal date, landlord response (renewal conditions), tenant response (confirmation of intent), whether payment has been made, and contract status. The property ID and contract renewal date are common items linked to the rental renewal database 1001. The landlord response is information that indicates the status of an inquiry about renewal conditions. The landlord response includes whether an inquiry has been sent to the landlord terminal 20 and whether the landlord has responded to the inquiry. The tenant response is information that indicates the status of a confirmation of intent to renew the contract. The tenant response includes whether a confirmation of intent has been sent to the tenant terminal 30 and whether the tenant has responded. The whether payment has been made and the contract status indicate the status of payment of renewal fees and other payments and the status of the contract procedures, respectively, when processing has progressed to the procedure for agreeing to the renewal contract. The information processing device 10 can determine the progress of contract renewal by referring to the renewal status database 2001. Furthermore, the information processing device 10 can appropriately manage the renewal status by arbitrarily setting a limit for each status up to the contract renewal date in advance.

[0074] Returning to FIG. 12, in step S402, the information processing device 10 notifies the management company terminal 40 of the update status. This notification includes, for example, a notification regarding a property (property with property ID [P2]) for which the information processing device 10 has sent an inquiry about update conditions to the lender terminal 20 but has not yet received a lender response to the inquiry from the lender. Note that this notification may also be a notification regarding the update status of both or either the lender and the borrower.

[0075] In step S403, the management company terminal 40 displays on the display screen the property information acquired from the information processing device 10. Here, the display screen displayed by the management company terminal 40 will be described.

[0076] FIG. 14 is a diagram illustrating an example of a contract renewal progress screen for a rental property. In this example, FIG. 14 shows an example of a display screen displayed by the management company terminal 40. In this example, display screen D40 is an example of a screen displaying the status of contract renewal for each property based on the renewal status database 2001. Display screen D40 displays properties and the corresponding contract renewal progress in various layouts, such as by management ID, property name, or contract renewal date. In FIG. 14, it can be seen that the tenant's response has not yet been received and the payment has not yet been made. Therefore, the management company staff can notify the tenant of a response reminder via display screen D40. The information processing device 10 may also notify the management company of tasks corresponding to the deadline via display screen D40. This allows the information processing device 10 to provide the management company with a more convenient display function. The information processing device 10 may output any data recorded in the renewal status database 2001 to the management company terminal 40. Here, for example, if various replies have not been received in response to inquiries (or confirmation of intent, etc.) sent by the landlord (or tenant), the management company can issue a notice urging a reply.

[0077] Returning to FIG. 12, in step S404, the management company terminal 40 notifies the landlord terminal 20 or the tenant terminal 30 of a reminder to request a response. For example, in the case of a property with property ID [P1], the management company has not received a response from the tenant to confirm its intention, so the management company notifies the tenant of a reminder to confirm. Alternatively, in the case of a property with property ID [P2], the management company has not received a response from the landlord to the inquiry despite having sent an inquiry about renewal conditions, so the management company contacts the landlord. The response request (or reminder notice) from the management company terminal 40 to the landlord terminal 20 or the tenant terminal 30 is made using a predetermined method, for example, from among the functions provided by the rental property management system 1, such as email, a messaging app, or telephone.

[0078] As described above, the rental property management system 1 records the status of contract renewals, and even if there is a delay in the progress of renewals, it can notify the management company terminal 40 of information about the property in question. Alternatively, the management company can use the functions of the rental property management system 1 to deal with issues related to the progress of contract renewals.

[0079] 2-5. How to post your property on a tenant recruitment site FIG. 15 is a sequence chart illustrating a method for posting a property on a tenant soliciting site (or buyer soliciting site) in the rental property management system 1. Here, the processing when a management company solicits new tenants for a real estate property that it has entrusted to it by an owner will be described. In step S501, the information processing device 10 accepts a property registration from the management company terminal 40. In this example, the information processing device 10 acquires a solicited drawing of the property from the management company terminal 40. Here, the solicited drawing will be described.

[0080] FIG. 16 is a diagram illustrating an example of a solicitation drawing. In this example, FIG. 16 shows an example of image data of a solicitation drawing input from the management company terminal 40 to the information processing device 10. In this example, the image data PD1 is various data used to post property information on a tenant solicitation site. The image data PD1 includes data in formats such as PDF, JPEG, or PNG. In this example, the image data PD1 may be data of the original solicitation drawing of the property, or may be secondary image data captured from a paper medium. The image data PD1 includes text and photographs. The text T (T1-T2) is text information such as the property title, advertisement, description, or details. The text T1 displays information related to the property title, such as the property name, floor plan, and viewing information. The text T2 displays property details such as a property overview, costs, and facilities. The text T2 also displays the property address, renewal fee, fire insurance premium, and other information. The photos P (P1 to P4) are photographs of the property's layout, exterior, interior, facilities, or surrounding facilities. Photo P1 is a photo showing the property's layout (for example, a floor plan). Photos P2 to P4 are photos showing other visual information (for example, map information, etc.). Based on these solicitation drawings, the information processing device 10 can extract property information to be posted on the tenant solicitation site. Note that this information may be a single piece of image data, or each may be a plurality of different image data.

[0081] Returning to FIG. 15, in step S502, the information processing device 10 analyzes the image data and extracts input items defined according to the tenant recruitment site. The analysis and extraction process by the information processing device 10 is performed using, for example, a machine learning model. Here, the machine learning model will be described.

[0082] FIG. 17 is a diagram illustrating a method for extracting input items using a machine learning model. This diagram is a schematic diagram of the processing executed by the machine learning model. The information processing device 10 has a machine learning model M. The machine learning model M has the function of accepting input of a solicitation drawing as an explanatory variable and outputting values ​​of input items according to the format (hereinafter referred to as a "template") of the borrower solicitation site as a target variable. In this example, the explanatory variable is image data (including, for example, text and photos) related to the solicitation drawing. The target variable is data related to the input items or a schematic diagram of the site page.

[0083] The machine learning model M is trained in advance by being given multiple data sets, including, for example, image data of previously inputted solicited drawings and input items extracted based on a template on a borrower solicitation website, as training data. Therefore, even when a new solicited drawing is input (e.g., corresponding to step S501), the machine learning model M can accurately output the input items by extracting each element from the image data and performing processing such as template matching. In this example, the machine learning model M performs processing based on information in the solicited drawing, such as keywords, numerical values, or photographs. Alternatively, the processing accuracy of the machine learning model M can be improved by performing processing such as labeling or annotation on the training data in advance.

[0084] Returning to FIG. 15, in step S503, the information processing device 10 extracts photos from the solicited drawings and determines the layout on the tenant solicitation site. In this example, the information processing device 10 performs, for example, photo selection, photo placement determination, photo processing, or photo display order for the photos P (P1 to P4) of the solicited drawings in FIG. 16. This processing may be performed by a machine learning model or the like. For example, the information processing device 10 determines the layout using a machine learning model that is the same as (or different from) the machine learning model M.

[0085] In step S504, the information processing device 10 lists the property on a tenant soliciting site. In this example, the information processing device 10 uploads property data including the extracted input items to the tenant soliciting site. The tenant soliciting site may be managed by the information processing device 10 or may be operated by a separate server. Here, the tenant soliciting site will be described.

[0086] FIG. 18 is a diagram illustrating a tenant recruitment website. This diagram shows an example of a display of a property page on the tenant recruitment website. Site screen SD1 is a display screen of an external terminal that displays the tenant recruitment website. In this example, site screen SD1 is displayed as shown in the figure by accessing a site page built on a web server or the like from a terminal. Area A is an area (an example of a layout) for displaying property data on the property page. Area A1 is an area that displays index information. Area A2 is an area that displays multiple photos of the property in one place. In area A2, the displayed image can be switched by sliding the display screen of a smartphone or other device, for example. Area A3 is an area that displays other property information. Detailed property information is displayed in area A3. The information processing device 10 extracts input fields, determines the photo layout, and uploads property data in accordance with the display of this tenant recruitment website. In principle, only the original agent (e.g., a management company) can register properties on the tenant recruitment website.

[0087] As a result, the rental property management system 1 can build a property page on the tenant recruitment site based on the rental property drawings. This reduces the workload of the management company. Furthermore, it can provide high-quality property information to site visitors.

[0088] 3. Variations The present invention is not limited to the above-described embodiment, and various modifications are possible. Some modifications will be described below. Two or more of the following features may be combined and applied.

[0089] (1) Rental property management system 1 The hardware configuration, network configuration, and functional configuration of the rental property management system 1 are not limited to those illustrated in the embodiments. The rental property management system 1 may have any hardware configuration, network configuration, and functional configuration as long as it can achieve the required functions. For example, multiple physical devices may work together to function as the rental property management system 1. Note that the entities, configuration, and system structure shown in FIG. 1 are merely an example and represent an overview of the system. The rental property management system 1 may also be linked to various systems related to contract renewal. For example, the rental property management system 1 may collaborate with a dedicated scheduler that manages the progress of renewals, a cancellation system that manages contract cancellations (or renewals), or an insurance management system that processes insurance-related procedures. Alternatively, the rental property management system 1 may collaborate with a property management system, a new contract system, a rent management system, or the like. Furthermore, the rental property management system 1 may have a manual method instead of (or in addition to) sending an email to the landlord terminal 20. In this case, for example, the management company may request or notify the landlord in person or by telephone. The rental property management system 1 may cooperate with any device or system to perform the functions of the tenant recruitment assistance system described in Section 2-5.

[0090] (2) Information processing device 10 The functional configuration of the information processing device 10 is not limited to that exemplified in the embodiment. The information processing device 10 may have any functional configuration as long as it can realize the required functions. Furthermore, the correspondence between functional elements and hardware is not limited to that exemplified in the embodiment. For example, at least some of the functions described in the embodiment as being implemented in the information processing device 10 may be implemented in another device or system, or conversely, at least some of the functions described in the embodiment as being implemented in another device or system may be implemented in the information processing device 10. The information processing device 10 may, for example, share the database of the management company terminal 40 and acquire information on properties managed by the management company in a lump. The information processing device 10 may cooperate with a multifunction device (external device) such as a printer to output contract data as needed.

[0091] (3) Lender terminal 20 The functional configuration of the lender terminal 20 is not limited to that exemplified in the embodiment. The lender terminal 20 may have any functional configuration as long as it can realize the required functions. Furthermore, the correspondence between functional elements and hardware is not limited to that exemplified in the embodiment. For example, in the embodiment, at least some of the functions described as being implemented in the lender terminal 20 may be implemented in another device or system, or conversely, at least some of the functions described as being implemented in another device or system may be implemented in the lender terminal 20. The lender terminal 20 may send a message (question, consultation, etc.) to the management company terminal 40 via an app on the information processing device 10 in response to an inquiry about update conditions received from the information processing device 10.

[0092] (4) Renter's terminal 30 The functional configuration of the tenant terminal 30 is not limited to that exemplified in the embodiment. The tenant terminal 30 may have any functional configuration as long as it can realize the required functions. Furthermore, the correspondence between functional elements and hardware is not limited to that exemplified in the embodiment. For example, in the embodiment, at least some of the functions described as being implemented in the tenant terminal 30 may be implemented in another device or system, and conversely, at least some of the functions described as being implemented in another device or system may be implemented in the tenant terminal 30. The tenant terminal 30 may be capable of acquiring various information about the property in which the terminal user (resident) resides from the information processing device 10.

[0093] (5) Management company terminal 40 The functional configuration of the management company terminal 40 is not limited to that exemplified in the embodiment. The management company terminal 40 may have any functional configuration as long as it can realize the required functions. Furthermore, the correspondence between functional elements and hardware is not limited to that exemplified in the embodiment. For example, in the embodiment, at least some of the functions described as being implemented in the management company terminal 40 may be implemented in another device or system, and conversely, at least some of the functions described as being implemented in another device or system may be implemented in the management company terminal 40. The management company terminal 40 may have a function to register information regarding renewal contracts for the information processing device 10 for each property.

[0094] (6) Procedures for contract renewal and payment by the borrower The sequence chart shown in FIG. 4 merely illustrates one example of the operation, and the operation of the rental property management system 1 is not limited to this. Some of the illustrated operations may be modified or omitted, the order may be changed, or new operations may be added. In step S107, the information processing device 10 may issue data for a renewal contract reflecting the new renewal terms before transmitting a confirmation of intent to renew the contract to the tenant terminal 30, triggered by the arrival of the request date for the agreement procedure. The information processing device 10 may then simultaneously transmit the confirmation of intent to renew the contract and the contract data required for the procedure request to the tenant terminal 30. This allows the tenant to immediately proceed to the renewal contract procedure if they wish to renew the contract in advance. Note that in step S107, the timing of the confirmation of intent to renew the contract and the timing of the request to the tenant to pay the renewal fee do not have to be simultaneous. For example, the request to the tenant to pay the renewal fee may be sent at another time, such as simultaneously with the output of the contract data. Notifications from the information processing device 10 to the landlord, tenant, and management company are not limited to notifications on the app, but may be sent by other methods such as email or SMS. In steps S107 to S108, when notifying the tenant of a change in renewal fee (for example, a rent increase), the information processing device 10 may accept a consultation regarding the rent increase from the tenant using a response form. In this example, the information processing device 10 may be implemented to add a check box for consultation to the response form to accept input from the tenant, or to present contact information such as a telephone number or email address on the response form.

[0095] (7) How to obtain deposit data and how to issue a contract The sequence chart shown in FIG. 8 merely illustrates one example of the operation, and the operation of the rental property management system 1 is not limited to this. Some of the illustrated operations may be changed or omitted, the order may be changed, or new operations may be added. In steps S201 and S202, the information processing device 10 may acquire deposit data and confirm the deposit by any method. In this example, the method by which the information processing device 10 or the management company terminal 40 confirms the deposit is not limited to API integration with the bank server. For example, the information processing device 10 may acquire a notification via email, SMS, or the like from a terminal (e.g., a computer) owned by the bank, or a notification by phone call (i.e., manual) from a bank employee. In addition to software (or an application) installed on the management company terminal 40, the information processing device 10 may acquire deposit data by linking with, for example, online banking or a web payment service. In this example, the rental property management system 1 may be previously linked with an electronic payment system or the like and have a function that allows various payment methods. Regarding the final payment to the lessor, if the lessor and the management company are the same, the progress status in the database may be updated at the time when a report of the tenant's payment of the renewal fee is received from the information processing device 10. Since the database records the same name and address in the lessor column and the management company column, payment confirmation can be performed automatically even in such a case.

[0096] Alternatively, the information processing device 10 may check with the management company terminal 40 whether or not the deposit has been made upon receiving a report from the borrower terminal 30 indicating that the deposit has been completed. After obtaining the deposit data from the management company terminal 40, the information processing device 10 may send information indicating that the deposit has been made successfully to the borrower terminal 30. Furthermore, the information processing device 10 may obtain the deposit information directly from the bank server without going through the management company terminal 40. In this case, an API linking function with the bank server is implemented in the information processing device 10.

[0097] (8) Procedures for agreeing to the renewal contract between the tenant and the landlord The sequence chart shown in FIG. 10 merely shows one example of the operation, and the operation of the rental property management system 1 is not limited to this. Some of the illustrated operations may be changed or omitted, the order may be changed, or new operations may be added. In step S302, the tenant terminal 30 may accept input of the tenant's signature on the renewal contract data in cooperation with various input devices. The rental property management system 1 may perform at least some of the illustrated operations via an existing electronic contract system. Furthermore, the contract form in FIG. 11 may be changed according to various contract types, not limited to renewal contracts, such as recontracts.

[0098] (9) How to request a response from the lessor and lessee The sequence chart shown in FIG. 12 merely shows one example of the operation, and the operation of the rental property management system 1 is not limited to this. Some of the operations shown in the figure may be changed or omitted, the order may be changed, or new operations may be added. In step S402, the information processing device 10 may output to the management company terminal 40 a summary of the renewal statuses of multiple properties managed by the management company, prioritized in order of the closest contract renewal date. At this time, for properties for which an inquiry / confirmation has been made to the lessor terminal 20 / tenant terminal 30 but no response has been received, the information processing device 10 may transmit various data in a state that can be identified by the management company terminal 40.

[0099] (10) How to post a property on a tenant recruitment site The sequence chart shown in Figure 15 is merely an example of the operation, and the operation of the tenant solicitation assistance system is not limited to this. Some of the illustrated operations may be modified or omitted, the order may be changed, or new operations may be added. If the system includes processing related to buyer solicitation, at least some of the functions and operations described above may be modified as appropriate. In step S502, the information processing device 10 may use any method to analyze and extract information related to the solicitation drawings. For example, the information processing device 10 may extract information from the solicitation drawings using Large Language Models (LLMs) or generate text based on an existing format. Furthermore, to standardize the format of solicitation drawings, the information processing device 10 may output an empty format file for the solicitation drawings. The solicitation drawing format specifies the layout of property images and property information, and so-called original real estate agents can input solicitation drawings according to this format. Inputting information according to this format allows for more accurate reading of information.

[0100] Furthermore, in step S502, the information processing device 10 may obtain location information regarding the location of the property using a map application linked to the tenant solicitation site from the property address and map information extracted from the solicitation drawing. In this example, the information processing device 10 may display the location of the property on a map within the tenant solicitation site. In step S503, the information processing device 10 may automatically perform processing regarding the arrangement, display, or composition of photos to be posted on the tenant solicitation site. Furthermore, any means may be employed for these processes, and functions such as AI may be used, for example. In step S504, the information processing device 10 may output site information for which posting has been completed (or is scheduled to be completed) to the management company terminal 40. This allows a person in charge at the management company to confirm the display of the property. Furthermore, in steps S501 to S504, the tenant solicitation assistance system may use existing data for a property that has already been registered in the database if the management company requests that the property be listed again. At that time, the tenant recruitment assistance system may also request the management company to confirm any corrections, additions, or deletions to the recruitment drawings (or site pages).

[0101] Additionally, the tenant recruitment assistance system may respond to inquiries, send materials, or conduct viewing tours for users (e.g., prospective tenants) who have made inquiries to the tenant recruitment site. The tenant recruitment assistance system may, for example, be linked to a viewing tour system to perform processes such as reserving properties, setting viewing dates, and notifying management companies. This allows viewing-related processes to be carried out automatically.

[0102] (11) Database The database of the rental property management system 1 shown in Figures 5, 9, and 13 is not limited to the example shown in the embodiment. In this example, any information may be registered in the database, such as property information, contract information, deadline information, and response information, as well as information corresponding to deadlines uniquely set by the management company. The layout of the database is not limited to the one shown, and data may be managed in any layout. The data output / displayed by the information processing device 10 to the landlord terminal 20, the tenant terminal 30, and the management company terminal 40 may be any data registered in the database. The rental property management system 1 may store templates of document data required for processing in the database. In this example, the rental property management system 1 generates document data using templates such as guidebooks, contract expense settlement slips, rental agreements, guarantor consent forms, and transaction completion ledgers.

[0103] (12) Display screen and input method The display screens shown in Figures 6 to 7, 11, 14, 16, and 18 are not limited to those exemplified in the embodiment. In this example, for the display screens to be displayed on various devices, the display layout / input form may be defined according to the UI of the various devices. Furthermore, the layout or configuration of the display screen may be set to an optimal display screen according to the UI of a terminal such as a smartphone. Similarly, the input method may also be designed optimally according to the UI of the various devices.

[0104] (13) Blockchain Blockchain technology may be applied to the rental property management system 1 with respect to the configuration and operation exemplified in the embodiments. With regard to the application of blockchain technology to the rental property management system 1, for example, data registered in a database may be recorded on various blockchain networks. In particular, landlord / tenant responses regarding contract renewals, timestamps at the time of input, or data corresponding to electronic contracts may be recorded on the blockchain network. Alternatively, a smart contract function that executes various procedures related to electronic contracts via the blockchain network may be implemented in the rental property management system 1. This allows various types of data to be protected in a manner that prevents them from being deleted or rewritten. Any type of data may be recorded on the blockchain network.

[0105] (14) Other The various programs executed by CPU 101 may be provided by downloading via a network such as the Internet, or may be provided in a state recorded on a computer-readable non-transitory recording medium such as a DVD-ROM. Note that each processor may be, for example, an MPU (Micro Processing Unit) or a GPU (Graphics Processing Unit) instead of a CPU. [Explanation of symbols]

[0106] 1...rental property management system, 10...information processing device, 20...landlord terminal, 30...tenant terminal, 40...management company terminal, 9...network, 11...access means, 12...first transmission means, 13...first receiving means, 14...second transmission means, 15...second receiving means, 16...output means, 171...first request means, 172...second request means, 173...acceptance means, 174...notification means, 175...extraction means, 176...upload means, 177...determination means, 18...storage means, 19...control means, 101...CPU, 102...memory, 103...storage, 104...communication IF, 1001...rental renewal database, 2001...renewal status database, 4000...deposit data

Claims

1. an access means for accessing a database in which landlords, tenants, management companies, and contract renewal dates are recorded for each of a plurality of real estate rental properties; a first transmission means for transmitting an inquiry about renewal conditions to the landlord of a target property among the plurality of real estate rental properties when a specified date before the contract renewal date arrives; a first receiving means for receiving a lender response to the inquiry from the lender; a second transmitting means for transmitting a confirmation of intent to renew the contract, including the renewal conditions indicated by the landlord's response, to the tenant of the subject property; a second receiving means for receiving a borrower response to the intention confirmation from the borrower; an output means for outputting information according to the borrower's response to a set output destination; An information processing device having the above.

2. a first requesting means for requesting the borrower to take steps to agree to a renewal contract for renewing the contract; The information processing device according to claim 1 ,

3. The database further records a request date for requesting the borrower to complete the procedure for agreeing to the renewal agreement, The first request means requests the borrower to complete the procedure for agreeing to the renewal contract when the request date recorded in the database arrives. The information processing device according to claim 2 .

4. a second requesting means for requesting the lender to take steps to agree to a renewal contract for renewing the contract; The information processing device according to claim 1 ,

5. a receiving means for receiving payment information indicating that payment of the contract renewal fee related to the renewal contract has been completed; The second request means requests the lender to carry out the procedure for the agreement after the payment information is received. The information processing device according to claim 4 .

6. a notification means for notifying a management company of a property among the plurality of properties for which the first sending means has sent an inquiry about renewal conditions but the first receiving means has not yet received a landlord response to the inquiry from the landlord; The information processing device according to claim 1 ,

7. The first transmission means transmits an inquiry about renewal conditions to the landlord without confirmation by the management company. The information processing device according to claim 1 .

8. On the computer, accessing a database in which landlords, tenants, management companies, and contract renewal dates are recorded for each of a plurality of real estate rental properties; a step of sending an inquiry about renewal conditions to the landlord of a target property among the plurality of real estate rental properties when a specified date before the contract renewal date arrives; receiving a lender response to the inquiry from the lender; sending a confirmation of intent to renew the contract to the tenant of the subject property, the confirmation including the renewal terms indicated by the landlord response; receiving a borrower response to the confirmation of intent from the borrower; Upon receiving the tenant response, generating a renewal contract for the subject property; A program to execute.

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