Information processing device, information processing method, and program

Abstract

To facilitate direct transactions between property users and workers. [Solution] The information processing device comprises: a real estate user information receiving unit that receives real estate user information, which indicates information about a real estate user who is at least one of the occupant and owner of the real estate, from a real estate user terminal used by the real estate user; a worker information receiving unit that receives worker information, which indicates a worker who undertakes work related to the real estate, from a worker terminal used by the worker; a storage unit that stores the real estate user information and the worker information; a search unit that searches the stored worker information for worker information, which indicates a worker capable of performing work related to restoring the real estate occupied or owned by the real estate user, based on the stored real estate user information or based on information indicating search conditions for workers transmitted from the real estate user terminal; and an information transmission unit that transmits the searched worker information to the real estate user terminal.

Description

Technical Field

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[0001] The present invention relates to an information processing apparatus, an information processing method, and a program.

Background Art

[0002] A mechanism for selecting a contractor for work related to real estate is known. For example, Patent Document 1 discloses a renovation support system that analyzes defects based on image information of a photographed building and selects a renovation contractor according to the result.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] When a real estate user such as a real estate occupant or owner entrusts a contractor with the work of restoring the original state when leaving etc., it is often entrusted through a third party such as a management company, and problems such as the occurrence of unnecessary costs may occur. As a result, for example, problems such as the refund of the key money paid by the resident not being made or the amount of the refunded key money decreasing may occur.

[0005] The present invention has been made in view of the above circumstances, and an object thereof is to promote direct transactions between real estate users and contractors.

Means for Solving the Problems

[0006] To achieve the above objective, the information processing device comprises: a real estate user information receiving unit that receives real estate user information indicating information about real estate users who are at least one of the occupants and owners of real estate from a real estate user terminal used by the real estate user; a worker information receiving unit that receives worker information indicating workers who undertake work related to real estate from a worker terminal used by the worker; a storage unit that stores real estate user information and worker information; a search unit that searches the stored worker information for worker information indicating workers who can perform work related to restoring real estate occupied or owned by the real estate user, based on the stored real estate user information or based on information indicating worker search conditions transmitted from the real estate user terminal; and an information transmission unit that transmits the searched worker information to the real estate user terminal. [Effects of the Invention]

[0007] According to the present invention, it is possible to facilitate direct transactions between real estate users and workers. [Brief explanation of the drawing]

[0008] [Figure 1] This is a schematic diagram showing an example of the configuration of an information processing system. [Figure 2] This is a schematic block diagram illustrating an example of the functions of an information processing device. [Figure 3] This figure shows an example of the hardware configuration of an information processing device. [Figure 4] This is a flowchart illustrating an example of the worker search process. [Figure 5] A flowchart illustrating an example of the process for searching for a security deposit assessment specialist. [Figure 6] A flowchart illustrating an example of the process for obtaining additional information. [Figure 7] This flowchart shows an example of the real estate management request processing flow. [Figure 8] This flowchart shows an example of the process for transmitting information about moving companies. [Figure 9]This flowchart shows an example of the sponsor registration process. [Modes for carrying out the invention]

[0009] Embodiments of the present invention will be described below with reference to the drawings. In all drawings, similar components are denoted by the same reference numerals, and their descriptions are omitted as appropriate.

[0010] (Previous problems) Landlords and tenants of real estate may request various tasks related to the property, such as repairs, maintenance, and cleaning. For example, when a lease agreement ends, work is required to restore the property to its original condition.

[0011] However, landlords and tenants of real estate often use third parties such as property management companies to handle these matters, which can lead to problems such as unnecessary costs.

[0012] (Overview of the Information Processing System) To address these issues, the information processing system according to this embodiment is a system for facilitating direct transactions between real estate users and workers.

[0013] Here, a real estate user is at least one of the occupant and / or owner of the real estate. An occupant of real estate may be a resident of residential real estate (e.g., a condominium, apartment, or house) or a business owner of commercial real estate (e.g., a shop). An occupant of real estate may be a tenant who leases the real estate from the owner, and an owner of real estate may be a landlord who leases the real estate to the occupant. An owner of real estate may be the owner of the entire building or a co-owner of a unit in a condominium or similar building.

[0014] Furthermore, the workers are those who undertake work related to real estate, and may be contractors who undertake repair work, cleaning work, etc., or they may be individuals such as craftsmen.

[0015] FIG. 1 is a schematic diagram showing an example of the configuration of an information processing system. The information processing system 1 includes an information processing apparatus 10, a real estate user terminal 20, an operator terminal 30, a deposit diagnostician terminal 40, and a moving company terminal 50.

[0016] The information processing apparatus 10, the real estate user terminal 20, the operator terminal 30, the deposit diagnostician terminal 40, and the moving company terminal 50 are communicably connected to each other via a communication network 90. The communication means may be wired or wireless.

[0017] The information processing apparatus 10 is, for example, a server apparatus that receives information processing requests from the real estate user terminal 20, the operator terminal 30, the deposit diagnostician terminal 40, and the moving company terminal 50, executes information processing, and transmits response information to each terminal of the transmission source.

[0018] The real estate user terminal 20 is a terminal used by a real estate user. The real estate user terminal 20 is, for example, a client apparatus that receives an operation of the real estate user, transmits an information processing request to the information processing apparatus 10, receives response information from the information processing apparatus 10, and displays the information on a screen.

[0019] The operator terminal 30 is a terminal used by an operator. The operator terminal 30 is, for example, a client apparatus that receives an operation of the operator, transmits an information processing request to the information processing apparatus 10, receives response information from the information processing apparatus 10, and displays the information on a screen.

[0020] The deposit diagnostician terminal 40 is a terminal used by a deposit diagnostician. The deposit diagnostician terminal 40 is, for example, a client apparatus that receives an operation of the deposit diagnostician, transmits an information processing request to the information processing apparatus 10, receives response information from the information processing apparatus 10, and displays the information on a screen.

[0021] A security deposit consultant may be a specialist who helps resolve disputes regarding security deposits or guarantees in real estate rentals, and may also be a person certified by the Japan Housing Performance Inspection Association. For example, a security deposit consultant may diagnose and calculate the amount required for restoring a property to its original condition when the occupant vacates the property.

[0022] The moving company terminal 50 is a terminal used by the moving company. The moving company terminal 50 is, for example, a client device that receives operations from the moving company, sends information processing requests to the information processing device 10, receives response information from the information processing device 10, and displays the information on the screen.

[0023] Message sending, information retrieval, etc., may be enabled between all or some of the following two terminals: the real estate user terminal 20 and the worker terminal 30, the real estate user terminal 20 and the security deposit assessor terminal 40, or the worker terminal 30 and the security deposit assessor terminal 40.

[0024] (Functions of information processing equipment) Next, the functions of the information processing device 10 will be described.

[0025] Figure 2 is a schematic block diagram showing an example of the functions of an information processing device. The information processing device 10 comprises, as functional units, a receiving unit 11, a storage unit 12, a search unit 13, a cost reduction calculation unit 14, and an information transmission unit 15.

[0026] The receiving unit 11 receives information from each terminal. Specifically, it includes a real estate user information receiving unit 101, a worker information receiving unit 102, a security deposit appraiser information receiving unit 103, a management request receiving unit 104, a moving company information receiving unit 105, and a sponsor registration request information receiving unit 106.

[0027] The real estate user information receiving unit 101 receives real estate user information from the real estate user terminal 20, which indicates information about a real estate user who is at least one of the occupant and owner of the real estate. The real estate user information may be personal information about the real estate user (e.g., address, name, age, gender, date of birth), information about the real estate (e.g., security deposit paid, room layout, floor number, room condition, address of the real estate, photos / videos of the room, etc.), or information about the planned work for restoring the property to its original condition (e.g., planned moving date, planned moving period, etc.).

[0028] The worker information receiving unit 102 receives worker information from the worker terminal 30, indicating the worker who undertakes work related to real estate. The worker information may be business-related information if the worker is a business (for example, website URL (Uniform Resource Locator), address, work details, contact information, work fees, etc.), or personal information if the worker is an individual (for example, address, age, gender, photograph, work details, work fees, etc.).

[0029] The security deposit appraiser information receiving unit 103 receives security deposit appraiser information from the security deposit appraiser terminal 40, which indicates information about the security deposit appraiser. The security deposit appraiser information may be information about the security deposit appraiser's qualifications (e.g., certification number, expiration date, date of qualification acquisition, certifying body) or information about the security deposit appraiser personally (e.g., address, name, age, gender, date of birth, etc.). The security deposit appraiser information receiving unit 103 may also receive information such as appraisal reports and diagnostic results entered by the security deposit appraiser via the security deposit appraiser terminal 40. The information such as appraisal reports and diagnostic results may include the amount or percentage of the security deposit paid by the property user that will be refunded to the property user, whether or not restoration to the original condition is necessary, and the costs of restoration to the original condition. The information such as appraisal reports and diagnostic results may be created by the security deposit appraiser based on property user information, or it may be created after the security deposit appraiser actually visually inspects the property on-site (e.g., inside the building). The security deposit information processing device 10 may also have a function to issue appraisal reports by printing the received appraisal reports via a printing device or the like.

[0030] The management request receiving unit 104 receives information from the real estate user terminal 20 indicating that the real estate user requests a specific real estate management company to manage the real estate that the real estate user occupies or owns. Here, the storage unit 12 may have information indicating a specific real estate management company stored in advance. The content of the management may be, for example, the selection of a security deposit assessor, the selection of workers, the selection of a moving company, or advice on real estate, or it may be something else. The specific management company may be, for example, the company that manages the information processing device 10 (the company that operates the matching service), or another company designated by the company that manages the information processing device 10.

[0031] The moving company information receiving unit 105 receives moving company information from the moving company terminal 50, which indicates information about the moving company. The moving company information may also be information related to the moving business (for example, website URL, address, services, contact information, moving costs, etc.).

[0032] The sponsor registration request information receiving unit 106 receives information from the moving company terminal 50 indicating a request for registration as a sponsor. The sponsor registration request is a request to be registered as a sponsor by paying a sponsor fee. A moving company that has been registered as a sponsor has the right to transmit its moving company information to the real estate user terminal 20. The sponsor fee is paid by the moving company as appropriate, by bank transfer, credit card payment, etc.

[0033] The storage unit 12 stores various types of information received by the receiving unit 11. For example, the storage unit 12 stores information on real estate users, workers, security deposit appraisers, real estate management companies, and moving companies. The storage unit 12 may also store information on moving companies that have been registered as sponsors, based on information indicating a registration request to a sponsor.

[0034] The search unit 13 searches the stored worker information for worker information that indicates workers capable of performing work related to restoring (repair, maintenance, cleaning, etc.) the real estate occupied or owned by the real estate user to its original condition.

[0035] Specifically, the search unit 13 may search for worker information based on stored real estate user information. In this case, the search unit 13 may search for worker information at a predetermined date and time, or triggered by the occurrence of a predetermined event. For example, the search unit 13 may, triggered by the fact that it is three months before the planned moving date, search for worker information indicating that the worker is available to work three months later, based on information indicating the planned moving date included in the real estate user information. In this case, the worker information may include information indicating the period during which the worker is available to work. The search conditions for worker information may also be other, for example, the content of the work that can be done, the range of work costs, the range of locations where the work can be done, etc.

[0036] The information indicating the planned moving date may be expressed as a year and month (e.g., March 2025) or as a year, month, and day (e.g., March 20, 2025).

[0037] Furthermore, the search unit 13 may search for worker information based on information indicating worker search conditions transmitted from the real estate user terminal 20. For example, the real estate user terminal 20, upon receiving an operation from the real estate user, transmits information indicating worker search conditions, such as information indicating the content of work that can be performed, to the information processing device 10. The receiving unit 11 of the information processing device 10 receives the information indicating the search conditions. Based on the received information, the search unit 13 may search for worker information indicating that the worker is capable of performing the work included in the search conditions. In this case, the worker information may include information indicating the content of work that can be performed. The search conditions may be other, for example, the period during which work can be performed, the range of work costs, the range of locations where work can be performed, etc.

[0038] The search unit 13 may search for worker information in which the worker's location is within a predetermined range from the location of the real estate occupied or owned by the real estate user. In this case, the real estate user information may include information indicating the location of the real estate occupied or owned by the real estate user, and the worker information may include information indicating the worker's location.

[0039] The location of the real estate or the worker may, for example, be the latitude and longitude, address, city / town / village, prefecture, etc. "The worker's location is within a specified range from the location of the real estate occupied or owned by the real estate user" may, for example, be the same city / town / village, prefecture, etc. as the worker's location (address, activity base, etc.) and the location of the real estate (address, etc.) belong to the same city / town / village, prefecture, etc., or the distance between the worker's location (address, activity base, etc.) and the location of the real estate (address, etc.) may be less than or equal to a specified distance.

[0040] The search unit 13 may exclude worker information from the search target if the worker's location is not within a predetermined range from the location of the real estate occupied or owned by the real estate user. On the other hand, the search unit 13 may include worker information in the search target even if the worker's location is not within a predetermined range from the location of the real estate occupied or owned by the real estate user. The information processing device 10 may, as a setting, allow the real estate user terminal 20 to select whether or not to operate in a mode that excludes worker information from the search target if the worker's location is not within a predetermined range from the location of the real estate occupied or owned by the real estate user.

[0041] Furthermore, the search unit 13 may search the stored information on security deposit appraisers to identify security deposit appraisers who can provide advice regarding restoration to the original condition.

[0042] Specifically, the search unit 13 may search for deposit assessment specialist information based on the stored deposit assessment specialist information. In this case, the search unit 13 may search for deposit assessment specialist information at a predetermined date and time, or triggered by the occurrence of a predetermined event. For example, the search unit 13 may, triggered by the fact that it is three months before the planned moving date, search for deposit assessment specialist information indicating a deposit assessment specialist who can provide advice for the move three months from now, based on the information indicating the planned moving date included in the real estate user information. In this case, the deposit assessment specialist information may include information indicating the time when advice can be provided. The search conditions for deposit assessment specialist information may also be other, for example, the content of the work that can be advised, the scope of the advice provision fee, or the method of consulting with a deposit assessment specialist.

[0043] Furthermore, the search unit 13 may search for security deposit consultant information based on information indicating the search criteria for security deposit consultants transmitted from the real estate user terminal 20. For example, the real estate user terminal 20, in response to an operation by the real estate user, transmits information indicating the search criteria for security deposit consultants, such as information indicating the content of advice that can be provided, to the information processing device 10. The receiving unit 11 of the information processing device 10 receives the information indicating the search criteria. Based on the received information, the search unit 13 may search for security deposit consultant information indicating that the security deposit consultant is capable of providing advice that includes the content of the search criteria. In this case, the security deposit consultant information may include information indicating the content of advice that can be provided. The search criteria may also be other, for example, the timing when advice can be provided, the range of advice provision fees, or the method of consulting with a security deposit consultant.

[0044] The cost reduction calculation unit 14 calculates the management costs that will be reduced compared to using a different real estate management company than the one specified.

[0045] Specifically, the cost reduction calculation unit 14 may calculate the amount of management fees that would be reduced compared to using a different real estate management company, based on information regarding management fee discounts included in the real estate management company information. For example, if the real estate management company information includes information that provides a 10% discount on management fees, the cost reduction calculation unit 14 may calculate the reduced management fees as 10% of the management fees.

[0046] Furthermore, the cost reduction calculation unit 14 may calculate the amount of management costs that will be reduced compared to using a different real estate management company, based on information regarding the management costs of a different real estate management company transmitted from the real estate user terminal 20. For example, if the real estate management company information includes information that the management costs of a different real estate management company are 50,000 yen per month, the cost reduction calculation unit 14 may calculate the difference of 10,000 yen between the management costs of the specific real estate management company (assuming 40,000 yen per month) and 50,000 yen as the amount of management costs to be reduced.

[0047] The information transmission unit 15 transmits various types of information to each terminal. For example, the information transmission unit 15 transmits worker information retrieved by the search unit 13 to the real estate user terminal 20. The information transmission unit 15 may also transmit security deposit appraiser information retrieved by the search unit 13 to the real estate user terminal 20.

[0048] The information transmission unit 15 may transmit consultation recommendation information to the real estate user terminal 20, indicating that it is recommended to consult with a security deposit assessor. The consultation recommendation information may be text indicating that it is recommended to consult with a security deposit assessor, such as "We recommend that you consult with a security deposit assessor," and this text may be included in emails, banners displayed on web pages, etc.

[0049] The information transmission unit 15 may transmit consultation recommendation information to the real estate user terminal 20 if the period until the scheduled moving date related to restoration to the original condition is within the specified period. In this case, the real estate user information may include information indicating the scheduled moving date related to restoration to the original condition.

[0050] The information transmission unit 15 may transmit the searched worker information along with the consultation recommendation information to the real estate user terminal 20. The real estate user terminal 20 may display the searched worker information and the consultation recommendation information on a single web page. The real estate user terminal 20 may transmit information indicating the content to be consulted with the security deposit consultant as real estate user information to the information processing device 10. The information indicating the content to be consulted with the security deposit consultant may include, for example, the amount of the security deposit paid, information about the property (period of residence, condition of the property, condition of facilities attached to the property, etc.). The real estate user terminal 20 may accept input into a prescribed input form (for example, a consultation form for the security deposit consultant) or into a general-purpose message sending function.

[0051] The information transmission unit 15 may also transmit information recommending consultation with a security deposit assessor when the real estate user terminal 20 sends a message to the worker. This allows the real estate user to consult with a security deposit assessor before contacting the worker, and to understand at an early stage the extent to which restoration to the original condition should be carried out.

[0052] The information transmission unit 15 may send a request to the real estate user terminal 20 to transmit information regarding the real estate subject to restoration to its original condition. The information transmission unit 15 may also send real estate user information, including information regarding the real estate, to the security deposit assessor terminal 40. The information transmission unit 15 may also send real estate user information, including information regarding the real estate, to the worker terminal 30. Information regarding the real estate may include, for example, the amount of security deposit paid, information indicating the real estate (period of residence, condition of the real estate, condition of facilities attached to the real estate, etc.), images of the real estate, etc.

[0053] The real estate user terminal 20 may receive input into a predetermined input form (for example, a form for inputting information about real estate) or into a general-purpose message sending function. The request to send information about real estate may be in the form of asking for answers to questions.

[0054] The information processing device 10 may automatically perform a simple evaluation, diagnosis, etc., based on information about the property entered via the property user terminal 20. The information showing the evaluation results may be expressed quantitatively or qualitatively.

[0055] The information transmission unit 15 may transmit a list of worker information, which includes worker information arranged in order of proximity between the worker's location and the property's location, to the property user terminal 20.

[0056] The information transmission unit 15 may transmit information to the real estate user terminal 20 indicating the reduction in management costs compared to using a different real estate management company than the specific real estate management company.

[0057] The information transmission unit 15 may transmit moving company information to the real estate user terminal 20 if the period until the scheduled moving date related to restoration to the original condition is within the specified period.

[0058] The information transmission unit 15 may transmit moving company information, indicating the moving company registered as a sponsor, to the real estate user terminal 20.

[0059] (Hardware configuration of information processing equipment) Figure 3 shows an example of the hardware configuration of an information processing device.

[0060] The information processing device 10 includes a processor 1001, a memory 1002, a storage device 1003, a communication interface 1004, and an input / output interface 1005.

[0061] The processor 1001, memory 1002, storage device 1003, communication interface 1004, and input / output interface 1005 are connected to each other so that they can send and receive data via a communication bus.

[0062] The processor 1001 is a processing unit composed of a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), and the like. The processor 1001 reads the program stored in the storage device 1003 into the memory 1002 and executes it, thereby realizing each function described in the program.

[0063] Memory 1002 is a main memory unit composed of RAM (Random Access Memory) and other components. Memory 1002 functions as a workspace for the processor 1001.

[0064] The storage device 1003 is an auxiliary storage device composed of removable media such as an HDD (Hard Disk Drive), SSD (Solid State Drive), memory card, and ROM (Read Only Memory). The storage device 1003 functions, for example, as a target for processing by the memory unit 12.

[0065] The communication interface 1004 is an interface for connecting to a network. This network may be, for example, a LAN (Local Area Network) or a WAN (Wide Area Network). The method of connecting to the network may be wireless or wired.

[0066] The input / output interface 1005 is an interface for connecting to various input / output devices.

[0067] The real estate user terminal 20, the worker terminal 30, the security deposit assessor terminal 40, and the moving company terminal 50 may have the same hardware configuration as the information processing device 10.

[0068] (Operation of information processing device) Next, the operation of the information processing device 10 will be described.

[0069] Figure 4 is a flowchart showing an example of the worker search process. The worker search process is a process in which the search unit 13 searches for worker information that indicates workers who can perform work related to restoring the property to its original condition.

[0070] In step S101, the real estate user information receiving unit 101 receives real estate user information from the real estate user terminal 20.

[0071] In step S102, the worker information receiving unit 102 receives worker information from the worker terminal 30. The worker information receiving unit 102 may receive information about each worker from multiple worker terminals 30.

[0072] In step S103, the storage unit 12 stores the worker information and real estate user information received in steps S101 and S102.

[0073] In step S104, the search unit 13 searches the stored worker information for worker information indicating a worker capable of performing work related to restoring the real estate occupied or owned by the real estate user to its original condition. Here, the search unit 13 may search for worker information at a predetermined date and time, or triggered by the occurrence of a predetermined event, or it may search for worker information based on information indicating worker search conditions transmitted from the real estate user terminal 20.

[0074] In step S105, the information transmission unit 15 transmits the retrieved worker information to the real estate user terminal 20. The real estate user terminal 20 receives the retrieved worker information from the information processing device 10 and may display the received worker information on a display (not shown) or the like.

[0075] Figure 5 is a flowchart illustrating an example of the security deposit consultant search process. The security deposit consultant search process is a process for searching for information on security deposit consultants who can provide advice regarding restoration to the original condition.

[0076] In step S201, the security deposit assessor information receiving unit 103 receives security deposit assessor information from the security deposit assessor terminal 40.

[0077] In step S202, the storage unit 12 stores the security deposit assessment specialist information received in step S201.

[0078] In step S203, the search unit 13 searches the stored security deposit consultant information for information indicating a security deposit consultant who can provide advice regarding restoration to the original condition. Here, the search unit 13 may search for security deposit consultant information at a predetermined date and time, or triggered by the occurrence of a predetermined event, or it may search for security deposit consultant information based on information indicating the search conditions for security deposit consultants transmitted from the real estate user terminal 20.

[0079] In step S204, the retrieved security deposit assessment specialist information is sent to the real estate user terminal 20.

[0080] Figure 6 is a flowchart showing an example of the process for acquiring additional information. The process for acquiring additional information is to obtain information about the property subject to restoration to its original condition, which is to be added to the property user information.

[0081] In step S301, the information transmission unit 15 sends a request to the real estate user terminal to transmit information about the real estate subject to restoration to its original condition. The information transmission unit 15 may also send a request to the real estate user terminal 20 to transmit information about the real estate in response to an operation on the information processing device 10, in response to a request from the security deposit assessor terminal 40 which has been operated by a security deposit assessor, or in response to a request from the worker terminal 30 which has been operated by a worker.

[0082] In step S302, the real estate user information receiving unit 101 receives real estate user information, which includes information about the real estate.

[0083] In step S303, the real estate user information, including the real estate information received in step S302, is transmitted to the security deposit assessor terminal 40.

[0084] In step S304, the real estate user information, including the information about the real estate received in step S302, is transmitted to the worker terminal 30.

[0085] Figure 7 is a flowchart illustrating an example of the real estate management request process. The real estate management request process is the process by which a real estate user requests a specific real estate management company to manage the real estate they occupy or own.

[0086] In step S401, the storage unit 12 stores real estate management company information. The real estate management company information is information that identifies a specific real estate management company, and may be information entered by the company that manages the information processing device 10.

[0087] In step S402, the real estate user information receiving unit 101 receives information from the real estate user terminal 20 indicating that the real estate user requests a specific real estate management company to manage the real estate that the real estate user occupies or owns.

[0088] In step S403, the cost reduction calculation unit 14 calculates the management costs that will be reduced compared to using a different real estate management company than the specific real estate management company.

[0089] In step S404, the information transmission unit 15 transmits information to the real estate user terminal 20 indicating the reduction in management costs compared to using a real estate management company other than the specific real estate management company.

[0090] Figure 8 is a flowchart showing an example of the process for transmitting moving company information. The moving company information transmission process is the process for sending moving company information to the real estate user terminal 20.

[0091] In step S501, the moving company information is received from the moving company terminal 50.

[0092] In step S502, the moving company information received in step S501 is stored.

[0093] In step S503, if the period until the scheduled date of the move related to the restoration to the original condition is within the specified period, the moving company information is sent to the property user terminal 20.

[0094] Figure 9 is a flowchart illustrating an example of the sponsor registration process. The sponsor registration process is the process of registering a moving company as a sponsor.

[0095] In step S601, the sponsor registration request information receiving unit 106 receives information from the moving company terminal 50 indicating a registration request to a sponsor.

[0096] In step S602, the storage unit 12 stores moving company information indicating the moving company that has been registered as a sponsor, based on information indicating a registration request to the sponsor. This registers the moving company as a sponsor. At this point, the information processing device 10 may determine that the sponsorship fee has been paid by receiving information regarding the payment of the sponsorship fee from another device, and then register the moving company as a sponsor.

[0097] Step S603 displays moving company information that indicates the moving company registered as a sponsor. Send to the real estate user terminal 20.

[0098] (modified version) The information processing device 10 may allow each user to register for a paid service via each terminal. The information processing device 10 may also enable the storage of more information when a paid registration is performed compared to a free registration. For example, the worker terminal 30 or the security deposit appraiser terminal 40 may allow additional information such as a facial photograph and work performance to be registered when a paid registration is performed. Furthermore, in displaying various information search results, the real estate user terminal 20 may prioritize displaying users who have registered for a paid service at the top of the results.

[0099] The information processing device 10 may compare the amount of the security deposit with the labor costs and send information recommending a suitable contractor to the real estate user terminal 20. In this case, the real estate user information may include information indicating the amount of the security deposit, and the laborer information may include information indicating the labor costs.

[0100] (Effects and Benefits) According to the information processing device 10 of this embodiment, worker information received from the worker terminal 30 is searched and the searched worker information is transmitted to the real estate user terminal 20. This facilitates direct transactions between real estate users and workers.

[0101] The information processing device 10 searches for security deposit assessor information received from the security deposit assessor terminal 40 and transmits the retrieved security deposit assessor information to the real estate user terminal 20. This enables real estate users to consult with security deposit assessors.

[0102] The information processing device 10 transmits a consultation recommendation information to the real estate user terminal 20, indicating that it recommends consulting with a security deposit assessor. This further encourages real estate users to consult with security deposit assessors.

[0103] The information processing device 10 transmits consultation recommendation information to the real estate user terminal 20 when the period until the scheduled moving date related to restoration to the original condition is within the specified period. This allows the real estate user to be recommended to consult with a security deposit assessor at an appropriate time.

[0104] The information processing device 10 transmits the retrieved worker information along with consultation recommendation information to the real estate user terminal 20. This encourages real estate users to consult with a security deposit assessor before contacting the worker.

[0105] The information processing device 10 sends a request to the real estate user terminal 20 to transmit information about the real estate subject to restoration to its original condition, and in response sends the real estate user information, including the received information about the real estate, to the deposit assessor terminal 40 or the worker terminal 30. This supports the transmission and reception of information necessary for assessment by the deposit assessor or work by the worker.

[0106] The information processing device 10 searches for worker information where the worker's location is within a predetermined range from the property's location. This helps property users find workers located close to the property's location.

[0107] The information processing device 10 transmits a list of worker information, sorted in order of proximity between the worker's location and the property's location, to the property user terminal 20. This helps the property user select an appropriate worker by considering whether the worker is located close to the property.

[0108] The information processing device 10 receives information from the real estate user terminal 20 indicating that the real estate user requests a specific real estate management company to manage the real estate that the real estate user occupies or owns. This makes it possible to assist the real estate user in requesting a specific real estate management company to manage the real estate.

[0109] Property management may include the selection of workers to perform tasks related to restoring the property to its original condition. This can facilitate the appropriate selection of workers.

[0110] The information processing device 10 transmits information to the real estate user terminal 20 indicating the reduction in management costs compared to using a different real estate management company than the one specified. This encourages a reduction in management costs. The background to this is that, generally, when a real estate owner purchases a property, a designated management company is often specified. For example, while real estate owners often pay a monthly management fee to the management company, they may be paying more management fees than necessary.

[0111] The information processing device 10 transmits moving company information to the property user terminal 20 when the period until the scheduled moving date related to restoration to the original condition is within the specified period. This helps the property user contact the moving company at the appropriate time.

[0112] The information processing device 10 transmits moving company information, indicating the moving company registered as a sponsor, to the real estate user terminal 20. This facilitates requests for moving services from the sponsored moving companies.

[0113] The embodiments described above with reference to the drawings are examples of the present invention, and various other configurations can also be adopted.

[0114] It should be noted that the flowcharts (Figures 4-9) according to this embodiment are merely one example. Without altering the spirit of the present invention, there may be processes other than those described in each figure, some of the processes described in each figure may be omitted, or the order of the processes may be changed.

[0115] While embodiments of the present invention have been described above, the embodiments disclosed herein should be considered in all respects to be illustrative and not restrictive. The scope of this invention is indicated not by the above description but by the claims, and all modifications within the meaning and scope of equivalents of the claims are intended to be included. [Explanation of Symbols]

[0116] 1. Information Processing System 10 Information Processing Devices 11 Receiving unit 12 Storage section 13 Search Section 14 Reduction cost calculation department 15 Information Transmission Section 20 Real Estate User Terminals 30 Worker terminals 40 Deposit Assessment Terminal 50 Moving company terminals 90 Communication Networks 101 Real Estate User Information Receiving Unit 102 Worker Information Receiving Unit 103 Security Deposit Appraiser Information Receiving Department 104 Management Request Receiving Unit 105 Moving Company Information Receiving Unit 106 Sponsor Registration Request Information Receiving Unit

Claims

1. A real estate user information receiving unit receives real estate user information, which indicates information about a real estate user who is at least one of the occupant and owner of the real estate, from a real estate user terminal used by the real estate user. A worker information receiving unit receives worker information indicating a worker who undertakes real estate-related work from a worker terminal used by the worker, A storage unit that stores the aforementioned real estate user information and the aforementioned worker information, A search unit retrieves worker information from the stored worker information, based on the stored real estate user information or based on information indicating worker search conditions transmitted from the real estate user terminal, indicating workers capable of performing work related to restoring the real estate occupied or owned by the real estate user to its original condition. The system includes an information transmission unit that transmits the retrieved worker information to the real estate user terminal, Information processing device.

2. The system further includes a security deposit assessor information receiving unit that receives security deposit assessor information, which indicates information about security deposit assessors, from a security deposit assessor terminal used by the security deposit assessor. The memory unit further stores the security deposit assessment specialist information, The search unit searches for information on security deposit assessors who can provide advice regarding restoration to the original condition, based on the stored security deposit assessor information or information indicating search conditions for security deposit assessors transmitted from the real estate user terminal, from the stored security deposit assessor information. The information transmission unit transmits the retrieved security deposit assessor information to the real estate user terminal. The information processing apparatus according to claim 1.

3. The aforementioned information transmission unit transmits consultation recommendation information indicating that it is recommended to consult with a security deposit assessment specialist to the aforementioned real estate user terminal. The information processing apparatus according to claim 2.

4. The aforementioned real estate user information includes information indicating the planned timing of the move related to the restoration to the original condition, The information transmission unit transmits the consultation recommendation information to the real estate user terminal if the period until the scheduled date is within the specified period. The information processing apparatus according to claim 3.

5. The information transmission unit transmits the searched worker information along with the consultation recommendation information to the real estate user terminal. The information processing apparatus according to claim 3.

6. The information transmission unit transmits a request to the real estate user terminal for the transmission of information concerning the real estate subject to restoration to its original condition. The aforementioned real estate user information receiving unit receives the real estate user information, which includes information relating to the real estate. The information transmission unit transmits the real estate user information, including information related to the real estate, to the security deposit assessor terminal. The information processing apparatus according to claim 2.

7. The aforementioned real estate user information includes information indicating the location of the real estate occupied or owned by the real estate user, The worker information includes information indicating the worker's location. The search unit searches for worker information in which the worker's location is within a predetermined range from the location of the real estate. The information processing apparatus according to claim 1.

8. The information transmission unit transmits a list of worker information, arranged in order of proximity between the worker's location and the property's location, to the property user terminal. The information processing apparatus according to claim 7.

9. The information transmission unit transmits a request to the real estate user terminal for the transmission of information concerning the real estate subject to restoration to its original condition. The aforementioned real estate user information receiving unit receives the real estate user information, which includes information relating to the real estate. The information transmission unit transmits the real estate user information, including information related to the real estate, to the worker terminal. The information processing apparatus according to claim 1.

10. The aforementioned storage unit further stores real estate management company information indicating a specific real estate management company, The system further includes a management request receiving unit that receives information from the real estate user's terminal indicating that the real estate user requests the management of the real estate they occupy or own from the specified real estate management company. The information processing apparatus according to claim 1.

11. The management of the aforementioned property includes the selection of workers to carry out work related to restoring the property to its original condition. The information processing apparatus according to claim 10.

12. The system further includes a cost reduction calculation unit that calculates the cost reduction compared to using a different real estate management company, based on information regarding discounts on management fees included in the real estate management company information, or based on information regarding management fees of a different real estate management company transmitted from the real estate user terminal. The information transmission unit transmits to the real estate user terminal information indicating the reduction in management costs compared to when the management is entrusted to a real estate management company other than the specified real estate management company. The information processing apparatus according to claim 10.

13. The system further includes a moving company information receiving unit that receives moving company information, which indicates information about the moving company, from a moving company terminal used by the moving company. The memory unit further stores the moving company information, The aforementioned real estate user information includes information indicating the planned timing of the move related to the restoration to the original condition, The information transmission unit transmits the moving company information to the real estate user terminal when the period until the scheduled date is within the specified period. The information processing apparatus according to claim 1.

14. The system further includes a sponsor registration request information receiving unit that receives information indicating a request to register as a sponsor from the moving company terminal, The aforementioned storage unit stores moving company information indicating a moving company that has been registered as a sponsor, based on information indicating a registration request to a sponsor. The information transmission unit transmits moving company information, which indicates the moving company registered as a sponsor, to the real estate user terminal. The information processing apparatus according to claim 13.

15. The steps include receiving real estate user information, which indicates information about a real estate user who is at least one of the occupant and owner of the real estate, from a real estate user terminal used by the real estate user, The steps include receiving worker information, which indicates a worker who undertakes work related to real estate, from a worker terminal used by the worker, The steps include storing the aforementioned real estate user information and the aforementioned worker information, A step of searching the stored worker information for worker information indicating a worker capable of performing work related to restoring the property occupied or owned by the property user to its original condition, based on the stored property user information or information indicating worker search conditions transmitted from the property user terminal, The steps include transmitting the retrieved worker information to the real estate user terminal, Information processing methods.

16. In an information processing device, The steps include receiving real estate user information, which indicates information about a real estate user who is at least one of the occupant and owner of the real estate, from a real estate user terminal used by the real estate user, The steps include receiving worker information, which indicates a worker who undertakes work related to real estate, from a worker terminal used by the worker, The steps include storing the aforementioned real estate user information and the aforementioned worker information, A step of searching the stored worker information for worker information indicating a worker capable of performing work related to restoring the property occupied or owned by the property user to its original condition, based on the stored property user information or information indicating worker search conditions transmitted from the property user terminal, A program for performing the steps of: transmitting the retrieved worker information to the real estate user terminal.

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