system

Abstract

We provide the system. [Solution] A means for detecting the presence of a user using a sensor, A means of displaying or playing the catchphrase aloud, A means of receiving user input information, A means of sending the user's input information received to the server, A means of receiving a response from the server, A means of notifying the user of the received response, A system that includes this.

Description

Technical Field

[0001] The technology of the present disclosure relates to a system.

Background Art

[0002] Patent Document 1 discloses a method for controlling a persona chatbot performed by at least one processor, the method including steps of receiving a user utterance, adding the user utterance to a prompt including an instruction sentence related to an explanation of a character of the chatbot, encoding the prompt, and inputting the encoded prompt into a language model to generate a chatbot utterance in response to the user utterance.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] In a conventional reception system, a user needs to perform procedures in person, which has problems of requiring time and labor. Also, in an unmanned reception system, it has been difficult for a user to smoothly perform registration procedures or there have been few elements to attract interest, resulting in a problem of low user satisfaction.

Means for Solving the Problems

[0005] This invention provides a system that can attract and engage a user's attention by including means for detecting the user's presence using a sensor and means for displaying or playing a catchphrase aloud. Furthermore, by including means for receiving user input information, means for transmitting it to a server, means for receiving a response from the server, and means for notifying the user of the received response, the system provides a system that can facilitate the registration process. In addition, by using voice recognition and HTTP requests, it is possible to simplify user input operations and process data quickly.

[0006] "User" refers to a person or individual who uses the system.

[0007] A "sensor" refers to a device used to detect the presence or movement of a user.

[0008] A "catchphrase" refers to a short message or phrase designed to attract a user's attention.

[0009] "Display" refers to outputting text or images onto a display or screen.

[0010] "Playing a message aloud" refers to conveying a message using an audio output device such as a speaker.

[0011] "Input information" refers to data that users provide to the system, such as their name and email address.

[0012] A "server" refers to a computer system that stores and processes data on a network.

[0013] "Response" refers to the response message or data sent from a server to a terminal.

[0014] "To notify" refers to the act of informing a user of information.

[0015] An "HTTP request" is a protocol for communicating with a web server, specifically referring to requests used for data transmission.

Brief Description of Drawings

[0016] [Figure 1] It is a conceptual diagram showing an example of the configuration of a data processing system according to the first embodiment. [Figure 2] It is a conceptual diagram showing an example of the main functions of a data processing device and a smart device according to the first embodiment. [Figure 3] It is a conceptual diagram showing an example of the configuration of a data processing system according to the second embodiment. [Figure 4] It is a conceptual diagram showing an example of the main functions of a data processing device and smart glasses according to the second embodiment. [Figure 5] It is a conceptual diagram showing an example of the configuration of a data processing system according to the third embodiment. [Figure 6] It is a conceptual diagram showing an example of the main functions of a data processing device and a headset-type terminal according to the third embodiment. [Figure 7] It is a conceptual diagram showing an example of the configuration of a data processing system according to the fourth embodiment. [Figure 8] It is a conceptual diagram showing an example of the main functions of a data processing device and a robot according to the fourth embodiment. [Figure 9] It shows an emotion map to which multiple emotions are mapped. [Figure 10] It shows an emotion map to which multiple emotions are mapped. [Figure 11] It is a sequence diagram showing the processing flow of the data processing system in Example 1. [Figure 12] It is a sequence diagram showing the processing flow of the data processing system in Application Example 1. [Figure 13] It is a sequence diagram showing the processing flow of the data processing system in Example 2 when an emotion engine is combined. [Figure 14]It is a sequence diagram showing the processing flow of a data processing system in Application Example 2 when a sentiment engine is combined.

Embodiment for Carrying Out the Invention

[0017] Hereinafter, an example of an embodiment of a system according to the technology of the present disclosure will be described with reference to the accompanying drawings.

[0018] First, the terms used in the following description will be explained.

[0019] In the following embodiments, a numbered processor (hereinafter simply referred to as "processor") may be a single arithmetic unit or a combination of multiple arithmetic units. Also, the processor may be a single type of arithmetic unit or a combination of multiple types of arithmetic units. Examples of arithmetic units include a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), a GPGPU (General-Purpose computing on Graphics Processing Units), an APU (Accelerated Processing Unit), and the like.

[0020] In the following embodiments, a numbered RAM (Random Access Memory) is a memory in which information is temporarily stored and is used as a work memory by the processor.

[0021] In the following embodiments, a numbered storage is one or more non-volatile storage devices that store various programs and various parameters, etc. Examples of non-volatile storage devices include flash memory (SSD (Solid State Drive)), magnetic disks (e.g., hard disks), or magnetic tapes, and the like.

[0022] In the following embodiments, the signed communication interface (I / F) is an interface that includes a communication processor and an antenna, etc. The communication interface manages communication between multiple computers. Examples of communication standards applicable to the communication interface include wireless communication standards such as 5G (5th Generation Mobile Communication System), Wi-Fi (registered trademark), or Bluetooth (registered trademark).

[0023] In the following embodiments, "A and / or B" is synonymous with "at least one of A and B." That is, "A and / or B" means that it may be A alone, or B alone, or a combination of A and B. Furthermore, in this specification, the same concept as "A and / or B" applies when expressing three or more things linked by "and / or."

[0024] [First Embodiment]

[0025] Figure 1 shows an example of the configuration of the data processing system 10 according to the first embodiment.

[0026] As shown in Figure 1, the data processing system 10 includes a data processing device 12 and a smart device 14. An example of the data processing device 12 is a server.

[0027] The data processing device 12 comprises a computer 22, a database 24, and a communication interface 26. The computer 22 is an example of a "computer" related to the technology of this disclosure. The computer 22 comprises a processor 28, RAM 30, and storage 32. The processor 28, RAM 30, and storage 32 are connected to a bus 34. The database 24 and the communication interface 26 are also connected to the bus 34. The communication interface 26 is connected to a network 54. An example of the network 54 is a WAN (Wide Area Network) and / or a LAN (Local Area Network).

[0028] The smart device 14 comprises a computer 36, a reception device 38, an output device 40, a camera 42, and a communication interface 44. The computer 36 comprises a processor 46, RAM 48, and storage 50. The processor 46, RAM 48, and storage 50 are connected to a bus 52. The reception device 38, output device 40, and camera 42 are also connected to the bus 52.

[0029] The reception device 38 is equipped with a touch panel 38A and a microphone 38B, etc., and receives user input. The touch panel 38A receives user input by detecting contact with an object (e.g., a pen or finger). The microphone 38B receives user input by detecting the user's voice. The control unit 46A transmits data indicating the user input received by the touch panel 38A and microphone 38B to the data processing device 12. In the data processing device 12, the specific processing unit 290 acquires the data indicating the user input.

[0030] The output device 40 includes a display 40A and a speaker 40B, and presents data to the user 20 by outputting the data in a form perceptible to the user 20 (e.g., audio and / or text). The display 40A displays visible information such as text and images according to instructions from the processor 46. The speaker 40B outputs audio according to instructions from the processor 46. The camera 42 is a small digital camera equipped with an optical system such as a lens, aperture, and shutter, and an image sensor such as a CMOS (Complementary Metal-Oxide-Semiconductor) image sensor or a CCD (Charge Coupled Device) image sensor.

[0031] Communication interface 44 is connected to network 54. Communication interfaces 44 and 26 are responsible for the exchange of various types of information between processor 46 and processor 28 via network 54.

[0032] Figure 2 shows an example of the main functions of the data processing device 12 and the smart device 14.

[0033] As shown in Figure 2, in the data processing device 12, a specific processing is performed by the processor 28. A specific processing program 56 is stored in the storage 32. The specific processing program 56 is an example of a "program" related to the technology of this disclosure. The processor 28 reads the specific processing program 56 from the storage 32 and executes the read specific processing program 56 on the RAM 30. The specific processing is realized by the processor 28 operating as a specific processing unit 290 according to the specific processing program 56 executed on the RAM 30.

[0034] The storage 32 stores the data generation model 58 and the emotion identification model 59. The data generation model 58 and the emotion identification model 59 are used by the identification processing unit 290.

[0035] In the smart device 14, the processor 46 performs the reception output processing. The storage 50 stores the reception output program 60. The reception output program 60 is used in conjunction with a specific processing program 56 by the data processing system 10. The processor 46 reads the reception output program 60 from the storage 50 and executes the read reception output program 60 on the RAM 48. The reception output processing is realized by the processor 46 operating as a control unit 46A according to the reception output program 60 executed on the RAM 48.

[0036] Next, the specific processing performed by the specific processing unit 290 of the data processing device 12 will be described. In the following description, the data processing device 12 will be referred to as the "server" and the smart device 14 as the "terminal".

[0037] This invention relates to a system for automating reception operations and streamlining user registration procedures. The system's program processing is described below in natural language.

[0038] First, the terminal detects the user's presence. Sensors built into the terminal capture the user's movements and confirm that the user has approached the system. These sensors may include infrared sensors or cameras. At this stage, the terminal displays or voices a message to the user such as "Hello!" or "How can I help you today?"

[0039] Next, a catchy phrase designed to grab the user's attention is displayed on the device. For example, a message like "Easy registration makes using the service even more convenient!" might appear on the screen, and the same message might be played through the speaker. This piques the user's interest in the system and motivates them to start registering.

[0040] To begin registration, users provide information such as their name and email address using the device's touchscreen or keyboard. If the device has voice recognition capabilities, users can also input information by voice. For example, the user might say, "My name is Taro Tanaka. My email address is tanaka@example.com," and the information would be entered.

[0041] Next, the device sends the user's input information to the server. Specifically, the device creates an HTTP request and sends data, including the user's name and email address, to the server. The server receives this data and performs validation. For example, it checks whether the email address is in the correct format.

[0042] After the server has finished verifying the data, it saves the user's information to the database. If the save is successful, the server generates a processing result and sends a message to the terminal indicating that registration is complete. If the data is invalid, it generates an error message and sends it to the terminal.

[0043] Finally, the device receives a response from the server and notifies the user of its contents. The device's display shows "Registration completed successfully," and the same message is played through the speaker. This allows the user to confirm that the registration process was successful.

[0044] For example, a user stands in front of the terminal, and a sensor detects this. The terminal then displays "Hello! Make using our service even more convenient with easy registration!" and prompts the user to enter their name and email address. The user enters the information, and the terminal sends it to the server. The server completes the registration process, and the terminal informs the user, "Registration completed successfully." In this way, the present invention provides a user-friendly registration system.

[0045] The following describes the processing flow.

[0046] Step 1:

[0047] The device detects the user using sensors. These sensors include infrared sensors and cameras, allowing the device to capture the user's movements. This enables the system to recognize the user's presence.

[0048] Step 2:

[0049] The device displays or plays a greeting message to the user. For example, a message such as "Hello! How can I help you today?" might be displayed or played.

[0050] Step 3:

[0051] The device displays and plays a catchy slogan. For example, it might display "Easy registration makes using the service even more convenient!" on the screen and play the same message through the speaker. This attracts the user's attention.

[0052] Step 4:

[0053] The user enters their information using the device's input device (touchscreen or keyboard). This information includes things like their name and email address.

[0054] Step 5:

[0055] The terminal temporarily stores the user's input information and creates an HTTP request. This request includes the user's input information.

[0056] Step 6:

[0057] The device sends an HTTP request to the server. This allows the server to receive the user's information.

[0058] Step 7:

[0059] The server receives an HTTP request and parses the transmitted data. The server validates the data, checking if its format and content are correct.

[0060] Step 8:

[0061] The server verifies the data and saves it to the database. If the data saving is successful, the server generates a registration completion message. If the data is invalid, it generates an error message.

[0062] Step 9:

[0063] The server sends the processing results to the terminal in JSON format. The processing results include registration completion messages and error messages.

[0064] Step 10:

[0065] The terminal receives a response from the server and analyzes its contents. The analysis results are displayed on the screen and played back through the speaker. For example, "Registration completed successfully." might be displayed and played.

[0066] (Example 1)

[0067] Next, we will describe Example 1. In the following description, the data processing device 12 will be referred to as the "server," and the smart device 14 will be referred to as the "terminal."

[0068] Traditional registration systems require users to register manually, which is time-consuming and labor-intensive. Furthermore, they often lack sufficient validation to ensure the consistency and accuracy of entered information, potentially leading to inaccurate data being stored in the database. This raises concerns about a decline in service quality and efficiency.

[0069] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 1 is realized by the following means.

[0070] In this invention, the server includes means for validating the format and content of data, means for storing data that has passed validation in a database, and means for receiving a response from the server and notifying the user. This makes it possible to automate the user registration procedure, improve the accuracy of input information, and provide an efficient and reliable reception system.

[0071] A "user" refers to a person who uses the system to complete the registration process.

[0072] A "sensor" refers to a device, such as an infrared sensor or camera, installed in a terminal to detect the presence of a user.

[0073] A "catchphrase" refers to a short advertising phrase that a device displays or plays aloud to attract the user's attention.

[0074] "Input information" refers to personal information such as the user's name and email address that they provide when registering.

[0075] A "server" refers to a central control unit that receives user input information, validates it, and stores it in a database.

[0076] "Data validation" refers to the process of checking whether the format and content of the data received by the server are correct.

[0077] A "database" refers to an information management system used to store verified user input information.

[0078] An "HTTP request" refers to a type of communication protocol used to send user input information to a server.

[0079] "Response" refers to the message containing the processing result sent from the server to the terminal after the user's input information has been verified and saved.

[0080] "Voice recognition functionality" refers to the technology that converts spoken information provided by a user into text data.

[0081] This invention relates to a system for automating reception operations and streamlining user registration procedures. This system, by combining multiple means, enables efficient and accurate processing of user input information and its storage on a server. The program processing and hardware and software used in this system are described below in natural language.

[0082] First, the terminal detects the user's presence. Infrared sensors and cameras built into the terminal capture the user's movements and confirm that the user has approached the system. At this stage, the terminal displays or voices a message to the user such as "Hello!" or "How can I help you today?". The software used for this is a standard framework for analyzing sensor data.

[0083] Next, a catchy phrase designed to attract the user's attention is displayed on the device. For example, a message such as "Easy registration makes using the service even more convenient!" is displayed on the screen and played back through the speaker. This piques the user's interest in the system and motivates them to begin registration. The software used at this stage includes a speech synthesis engine and a display control module.

[0084] To begin registration, users provide information such as their name and email address using the device's touchscreen or keyboard. If the device has voice recognition capabilities, users can also input information by voice. For example, a user might say, "My name is Taro Tanaka. My email address is tanaka@example.com," and the information is entered. A voice recognition engine is used for this input.

[0085] Next, the terminal sends the user's input information to the server. Specifically, the terminal creates an HTTP request and sends data, including the user's name and email address, to the server. The server receives this data and validates its format and content. For example, it checks whether the email address is in the correct format. A standard web server and validation library are used here.

[0086] After the server completes data validation, it saves the user's information to the database. If the save is successful, the server generates a processing result and sends a message to the terminal indicating that registration is complete. If the data is invalid, it generates an error message and sends it to the terminal. A typical relational database is used as the database.

[0087] Finally, the device receives a response from the server and notifies the user of its contents. The device's display shows "Registration completed successfully," and the same message is played through the speaker. This allows the user to confirm that the registration process was successful.

[0088] As a concrete example, when a user stands in front of the device, an infrared sensor detects the user. The device then displays "Hello! Make using the service even more convenient with easy registration!" and prompts the user to enter their name and email address. The user enters the information, and the device sends it to the server. The server completes the registration process, and the device notifies the user that "Registration has been successfully completed."

[0089] The following are examples of prompt statements to input into the generating AI model.

[0090] "We want to provide a system that automates reception operations and streamlines the user registration process. We need a system that uses sensors to detect users, prompts them to enter their name and email address, sends the data to a server, and notifies the user of the processing results."

[0091] In this way, the present invention provides a user-friendly reception system.

[0092] The flow of the specific processing in Example 1 will be explained using Figure 11.

[0093] Step 1:

[0094] User detection

[0095] Input: The user must stand near the device.

[0096] Operation: The infrared sensor and camera built into the device detect the user's movements.

[0097] Data processing: Generates data that confirms the presence of a user based on the sensor.

[0098] Output: Sets a flag indicating that a user has been detected and generates a signal to proceed to the next step.

[0099] Step 2:

[0100] Displaying greetings and attention-grabbing messages

[0101] Input: Signal indicating that user is standing nearby

[0102] Operation: The device displays messages to the user such as "Hello!" or "How can I help you today?" on its screen.

[0103] Additional action: Play the same message from the speaker.

[0104] Data processing: Read fixed messages and generate audio data using a speech synthesis engine.

[0105] Output: Confirmation that the user received the message

[0106] Step 3:

[0107] Entering user information

[0108] Input: Requests to enter the user's name and email address.

[0109] Operation: Enter information using the touchscreen or keyboard.

[0110] Additional functionality: If voice recognition is available, the user can input information by voice.

[0111] Data processing: In the case of voice input, the speech recognition engine converts the audio into text data.

[0112] Output: Personal information such as the user's name and email address is recorded on the device.

[0113] Step 4:

[0114] Sending input data

[0115] Input: User's input information (name, email address, etc.)

[0116] Operation: The terminal creates an HTTP request and sends it to the server.

[0117] Data processing: Convert input data to JSON format and set it in the HTTP request body.

[0118] Output: The server receives the request and prepares for validation.

[0119] Step 5:

[0120] Data validation

[0121] Input: User information sent to the server

[0122] Operation: Checks the format and content of the data received by the server.

[0123] Data processing: Perform validation such as checking the format of email addresses and verifying string length.

[0124] Output: A validation result (success or failure) is generated.

[0125] Step 6:

[0126] Data storage

[0127] Input: User information that passed validation

[0128] Operation: The server connects to the database and executes a query to insert user information.

[0129] Data processing: Generate SQL statements to insert user information into the destination database.

[0130] Output: Result of save success or failure is generated.

[0131] Step 7:

[0132] Notification of results

[0133] Input: Response from the server (successful or error)

[0134] Operation: The device displays the received response on the screen and plays it through the speaker.

[0135] Data processing: Converting response data into a user-friendly format.

[0136] Output: Notifies the user that "Registration was completed successfully" or "An error occurred."

[0137] In this way, the system efficiently proceeds with the user registration process according to the processing steps and provides appropriate feedback to the user.

[0138] (Application Example 1)

[0139] Next, we will explain Application Example 1. In the following explanation, the data processing device 12 will be referred to as the "server," and the smart device 14 will be referred to as the "terminal."

[0140] In physical stores, there is a challenge in smoothly and automatically processing customer check-in procedures. Traditional check-in methods place a heavy burden on staff and often make it difficult for customers to complete the process quickly. We aim to solve this problem to improve the efficiency of check-in operations and enhance customer satisfaction.

[0141] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 1 is realized by the following means.

[0142] In this invention, the server includes a sensor means for detecting the presence of a user, a display means for displaying or playing a catchphrase aloud, an input means for receiving user input information, a transmission means for sending the received user input information to the server, a receiving means for receiving a response from the server, a notification means for notifying the user of the received response, and a confirmation means for displaying or playing a confirmation message aloud after registration is complete. This makes it possible to complete the registration process quickly and automatically when a customer visits the store.

[0143] "Sensor means" refers to sensors used to detect the presence or movement of a user, and includes devices such as infrared sensors and cameras.

[0144] "Display means for displaying or playing a catchphrase aloud" refers to a device or function for presenting a catchphrase to a user visually or audibly in order to attract the user's attention.

[0145] "Input means" refers to devices or functions that allow users to input information such as their name and email address, and includes touchscreens, keyboards, and voice recognition functions.

[0146] "Transmission means" refers to devices or functions used to send user input information to a server, and which utilize protocols such as HTTP requests.

[0147] "Receiving means" refers to the device or function used to receive responses from a server.

[0148] "Notification means" refers to devices or functions that notify the user of the content of the response received from the server, and includes displays, speakers, etc.

[0149] "Confirmation means" refers to a device or function that displays or plays a confirmation message after a user's registration is complete.

[0150] This invention relates to a system for quickly and automatically processing customer check-in procedures when customers visit a physical store. This system aims to improve the efficiency of check-in operations and enhance customer satisfaction by detecting the presence of users and automating the registration process.

[0151] 1. Hardware and software to be used

[0152] This system uses the following hardware and software.

[0153] Hardware: Smart display, camera, infrared sensor, speaker

[0154] Software: Python 3.x, Flask framework, SQLite database

[0155] 2. Data processing and data calculation

[0156] The system operates through the following steps:

[0157] 1. Sensor means:

[0158] The device detects the user's presence in real time through compatible cameras and infrared sensors. This allows the terminal to automatically initiate the next processing step.

[0159] 2. Display means:

[0160] When a user stands in front of the device, a catchphrase (e.g., "Hello! We look forward to seeing you.") is displayed on the screen, and the same message is played from the speaker.

[0161] 3. Input method:

[0162] Users can enter information such as their name and email address using the touchscreen or voice recognition. The voice recognition function converts the information entered by the user verbally into text.

[0163] 4. Transmission method:

[0164] The information entered by the user is sent via an HTTP request to the server hosted by the Flask application.

[0165] 5. Receiving means:

[0166] The server receives the input information, performs validation (e.g., checking the format of the email address), and generates an appropriate response.

[0167] 6. Notification and confirmation means:

[0168] The system receives a response from the server (e.g., "Registration completed successfully") and notifies the user via the display and speaker.

[0169] 3. Specific examples

[0170] Example 1:

[0171] In a restaurant, when a new customer stands in front of a terminal, a camera detects their presence. The display then shows, "Hello! Please enter your name and email address." Once the user completes the input, the information is sent to the server, and the display and speaker notify the user that registration has been successfully completed.

[0172] Example 2:

[0173] When guests check in at the hotel lobby, scanning a QR code (registered trademark) automatically retrieves pre-registered information, allowing for a smooth check-in process.

[0174] 4. Example of a prompt statement

[0175] Examples of prompts for a generative AI model:

[0176] "Please write the code to implement the following system: A terminal installed in a physical store detects customers using sensors and allows users to register using simple touch operations or voice recognition. The system will use the Python Flask framework and an SQLite database to send the entered name and email address to a server and store it in the database."

[0177] The flow of a specific process in Application Example 1 will be explained using Figure 12.

[0178] Step 1:

[0179] The device detects the user's presence. The input consists of the user's location and movement, which are detected by cameras and infrared sensors. Once the sensors confirm the user's presence, the device proceeds to the next step.

[0180] Step 2:

[0181] The device displays a catchphrase on its screen and plays a greeting message through its speaker. The user's presence information, detected in step 1, is used as input. This effectively attracts the user's attention.

[0182] Step 3:

[0183] The terminal receives user input information. Touchscreens and voice recognition functions are used as input methods. When the user enters information such as their name and email address, it is recorded in the terminal. The user's action in completing the input is the specific action.

[0184] Step 4:

[0185] The terminal sends user input information to the server. HTTP requests are used as the transmission path. The input includes the user's name and email address. The server receives this information and proceeds to the next step.

[0186] Step 5:

[0187] The server validates the user information it receives. The input is user information received via an HTTP request. The server checks if the email address format is correct and verifies that there is no invalid data. Once validation is complete, it proceeds to the next step.

[0188] Step 6:

[0189] The server validates the information and saves it to the database. The input is user information that has passed validation. SQLite is used as the database. We verify that this information has been saved accurately.

[0190] Step 7:

[0191] The server generates the results of the save process and creates a response message. The input is whether the save to the database was successful or not; if successful, "Registration completed successfully" is generated, and if unsuccessful, an error message is generated. This is then sent to the terminal.

[0192] Step 8:

[0193] The terminal receives a response from the server and notifies the user. The input is the response message from the server, and the specific actions include displaying the message on the screen and playing the same message through the speaker.

[0194] Step 9:

[0195] A confirmation message is displayed or played audibly after registration is complete. The input is the registration completion message from the server. This allows the user to confirm that the registration process was successful. Specifically, the terminal displays the message "Registration completed successfully" and plays it through the speaker.

[0196] Furthermore, an emotion engine that estimates the user's emotions may be incorporated. That is, the identification processing unit 290 may use the emotion identification model 59 to estimate the user's emotions and perform identification processing using the user's emotions.

[0197] This invention relates to a system for automating reception operations and streamlining user registration procedures, and further incorporates an emotion engine to recognize and appropriately respond to user emotions. The system's program processing is described below in natural language.

[0198] First, the device detects the user's presence. Sensors built into the device (such as infrared sensors or cameras) capture the user's movements and confirm that the user has approached the system. At this stage, the device displays or voices a greeting message to the user, such as "Hello!" or "How can I help you today?"

[0199] Next, a catchy phrase is displayed or played aloud. For example, displaying "Easy registration makes using the service even more convenient!" on the screen and playing the same message through the speaker attracts the user's attention. This makes the user interested in the system and motivates them to start registering.

[0200] To begin registration, users provide input information such as their name and email address using the device's touchscreen or keyboard. This is where the emotion engine comes into play, analyzing the user's emotions from their facial expressions and tone of voice. For example, if the user appears nervous, the device will adjust its tone to be gentler.

[0201] The terminal temporarily stores the information entered by the user and creates an HTTP request. This request contains the user's input information. The terminal sends this HTTP request to the server. The server receives the HTTP request and parses and validates the data. The server checks if the entered data is in the correct format and corrects or supplements the data as needed.

[0202] Next, the server completes the verification and saves the user's information to the database. If the data saving is successful, the server generates a registration completion message. If the data is invalid, the server generates an error message. The server sends the processing results it generates to the terminal in JSON format. This result includes the registration completion message and any error messages.

[0203] The device receives a response from the server and notifies the user of its contents. The received response is displayed on the screen and played through the speaker. For example, it might display and play "Registration completed successfully." The emotion engine adjusts the tone and information of the response based on the user's emotions at that time. For example, if the user is feeling anxious about registering, the device will add an encouraging message.

[0204] In this way, as users use the system to register, the emotion engine recognizes the user's emotions and flexibly adjusts its response, creating a user-friendly system. For example, when a user stands in front of the terminal, a sensor detects it. A catchy phrase is displayed and played, and as the user enters information, the emotion engine analyzes their facial expressions and voice. The terminal sends the information to the server, and after the server completes the registration process, the terminal informs the user in a gentle tone, "Registration completed successfully." This allows users to use the service with peace of mind.

[0205] The following describes the processing flow.

[0206] Step 1:

[0207] The device detects the user using its sensors. Infrared sensors and cameras on the device confirm the user's presence and recognize that the user has approached the system. This prepares the device to proceed to the next step.

[0208] Step 2:

[0209] The device displays or plays a greeting message to the user. For example, it might display a message like, "Hello! How can I help you today?" on the screen and simultaneously play it through the speaker.

[0210] Step 3:

[0211] The device displays and plays a catchy slogan. The display shows "Easy registration makes using the service even more convenient!" and the same message is played through the speaker. This attracts the user's attention and piques their interest.

[0212] Step 4:

[0213] The user inputs their information using the device's input devices (touchscreen, keyboard) or voice recognition function. At this point, the emotion engine analyzes the user's facial expressions and tone of voice to recognize their emotions. For example, if the user appears nervous, the system adjusts its response to be in a gentler tone.

[0214] Step 5:

[0215] The terminal temporarily stores the user's input information and creates an HTTP request. This request includes the user's name, email address, and other input information.

[0216] Step 6:

[0217] The device sends an HTTP request to the server. The transmitted data reaches the server via the internet or internal network.

[0218] Step 7:

[0219] The server receives an HTTP request and parses the transmitted data. The server verifies the format and content of the data and checks whether the user's input information is correct.

[0220] Step 8:

[0221] The server verifies the data and saves it to the database. If the data is saved successfully, the server generates a registration completion message. If the data is invalid, the server generates an error message.

[0222] Step 9:

[0223] The server sends the processing results it generates to the terminal in JSON format. This result includes registration completion messages and error messages.

[0224] Step 10:

[0225] The device receives a response from the server and analyzes its contents. Based on the analysis, it displays a message on the screen and plays a message through the speaker. For example, it might display and play "Registration completed successfully." Furthermore, an emotion engine adjusts the tone and information of the response based on the user's emotions. If the user is feeling anxious about registering, the device will add an encouraging message.

[0226] Through these steps, a system will be implemented that allows users to register with peace of mind.

[0227] (Example 2)

[0228] Next, we will describe Example 2. In the following description, the data processing device 12 will be referred to as the "server" and the smart device 14 as the "terminal".

[0229] In modern reception services, users often have to perform complex procedures themselves, leading to cumbersome processes and a poor user experience. Furthermore, traditional systems often fail to address user emotions, frequently causing anxiety and tension. This, in turn, reduces user satisfaction and operational efficiency. Therefore, there is a need for a system that allows users to relax and complete procedures smoothly.

[0230] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 2 is realized by the following means.

[0231] In this invention, the server includes means for detecting the presence of a user, means for displaying or playing a catchphrase aloud, and means for receiving user input information. This allows users to proceed with procedures easily and intuitively, and enables appropriate responses based on sentiment analysis, thereby improving user satisfaction and increasing operational efficiency.

[0232] "Means for detecting the presence of a user" refers to devices that automatically detect when a user approaches the system, such as infrared sensors or cameras.

[0233] "Means for displaying or playing catchphrases" refers to devices that use displays or speakers to visually or audibly present messages or phrases intended to attract the user's attention.

[0234] "Means for receiving user input information" refers to means by which a user enters necessary information, such as their name and email address, into the system using a touchscreen, keyboard, or voice input device.

[0235] "Means for analyzing user emotions" refers to devices or software that analyze the user's facial expressions and voice tone acquired through cameras or voice input devices to determine the user's emotional state.

[0236] "Means for temporarily storing user input information" refers to a device that temporarily stores information entered by a user in memory or storage.

[0237] "Means of sending user input information received to the server" refers to means of sending user input information from the terminal to the server using communication protocols such as HTTP requests.

[0238] "Means for analyzing and verifying responses from a server" refers to a device or software for receiving data transmitted from a server and analyzing and verifying its contents.

[0239] "Means for notifying the user of received responses" refers to devices that use displays or speakers to notify the user of messages and results received from the server.

[0240] "Means for adjusting the content and tone of responses based on sentiment analysis" refers to a device or software that appropriately modifies the content and tone of responses from the server according to the user's emotional state, thereby providing a response tailored to the user.

[0241] This invention relates to a system for efficiently and user-friendly user registration procedures. Specific embodiments are shown below.

[0242] First, the device detects the user's presence using infrared sensors and a camera. Specifically, when a user approaches the device, the sensors receive a signal and the camera captures an image of the user. This process allows the device to confirm that the user is nearby.

[0243] Next, the device displays or plays a catchphrase using its display and speaker. For example, the display might show the message, "Easy registration makes using the service even more convenient!", and the same message might be played through the speaker. This attracts the user's attention and motivates them to begin the registration process.

[0244] The user enters information such as their name and email address using the device's touchscreen or keyboard. Once the input is complete, the device's built-in emotion engine analyzes the user's facial expressions and voice tone. The camera captures the user's facial expressions, and the voice input device records their voice tone, allowing the emotion engine to determine the user's emotional state. For example, if the user is nervous, the device will change its tone to a gentler one.

[0245] The terminal then temporarily stores the received user input information in memory and generates an HTTP request. This request includes the user's name, email address, and sentiment analysis results. The generated HTTP request is then sent to the server.

[0246] The server receives HTTP requests sent from the terminal and parses and validates the data. The server checks the format and completeness of the data and makes corrections as necessary. If the data is confirmed to be in the correct format, the server saves the user's information to the database. Upon successful data saving, the server generates a registration completion message; if there are any problems with the data, it generates an error message. The generated results are sent to the terminal in JSON format.

[0247] The device receives a response from the server and notifies the user of its contents. The notification is displayed on the screen and played through the speaker. For example, the message "Registration completed successfully." is displayed and played simultaneously. The emotion engine then analyzes the user's facial expressions again and adjusts the tone and content of the response as needed. For example, if the user is feeling anxious, it adds a reassuring message such as "Don't worry, everything went smoothly."

[0248] In this way, as users use the system to complete the registration process, the emotion engine recognizes the user's emotions and adjusts its response appropriately, resulting in a user-friendly reception system.

[0249] Examples of specific prompt messages

[0250] "This system automates reception tasks. When a user approaches the terminal, a sensor detects their presence and displays a greeting message. Next, a catchy phrase is displayed to capture the user's attention. Once the user enters their information, an emotion engine analyzes their facial expressions and adjusts its response accordingly. The server analyzes and stores the data and generates a registration completion message. If the user appears anxious, an encouraging message is also added."

[0251] The flow of the specific processing in Example 2 will be explained using Figure 13.

[0252] Step 1:

[0253] Detect the presence of a user.

[0254] The device detects the user's presence using infrared sensors and cameras. User movement and location information are acquired as input. The system confirms the user's approach by emitting signals from the sensors and capturing images from the cameras. A flag indicating user detection is set as output.

[0255] Step 2:

[0256] Display and play the catchphrase.

[0257] The device displays or plays a catchphrase using its display and speaker. It uses flags detected by the user as input. The display shows the message "Easy registration makes using the service even more convenient!", and the same message is played through the speaker. The output provides visual and auditory information designed to attract the user's attention.

[0258] Step 3:

[0259] Enter user information

[0260] The user enters information such as their name and email address using a touchscreen or keyboard. The input is text data generated by the user's actions. The terminal receives this data and temporarily stores it in memory. The output is the user's input information, which is then stored in memory.

[0261] Step 4:

[0262] Analyze user emotions

[0263] The emotion engine built into the device analyzes the user's facial expressions and voice tone. Inputs include image data of facial expressions captured by the camera and audio data acquired by a voice input device. The emotion engine analyzes this data to determine the user's emotional state. The output is the user's emotional data.

[0264] Step 5:

[0265] Temporarily store data and generate and send an HTTP request.

[0266] The terminal temporarily stores the user's input information in memory and generates an HTTP request. The inputs used are the user's name, email address, and sentiment analysis results. An HTTP request containing this data is created and sent to the server. The output is an HTTP request sent back to the server.

[0267] Step 6:

[0268] The server analyzes and verifies the data and saves it to the database.

[0269] The server receives an HTTP request sent from the terminal. The input includes data containing the user's name, email address, and sentiment analysis results. The server parses this data and verifies its format and completeness. If the data is correct, it is saved to the database, and the registration process is complete. The output generates a registration completion flag or an error message.

[0270] Step 7:

[0271] The server generates and sends the processing results.

[0272] The server generates processing results based on the data validation results and sends them to the terminal. The data validation results are used as input. If successful, a registration completion message is generated; if unsuccessful, an error message is generated. This is sent to the terminal in JSON format. The processing results are sent to the terminal as output.

[0273] Step 8:

[0274] Notify the user of the results and respond in a way that reflects their emotions.

[0275] The terminal receives a response sent from the server and notifies the user of its contents. Response data is used as input. The display shows "Registration completed successfully," and plays it through the speaker. The emotion engine analyzes the user's facial expressions again and adjusts the tone and content of the response as needed. For example, if the user is feeling anxious, it will inform them in a gentle tone, "Please rest assured. Everything has been completed successfully." As output, the adjusted notification message is provided to the user through the display and speaker.

[0276] (Application Example 2)

[0277] Next, we will explain application example 2. In the following explanation, the data processing device 12 will be referred to as a "server" and the smart device 14 as a "terminal".

[0278] Traditional reception procedures often made it difficult to respond to users' emotions, leading to frequent instances of user anxiety. This resulted in a poor user experience and decreased service utilization. Furthermore, manual reception work is time-consuming and inefficient, highlighting the need for faster and more efficient methods.

[0279] In Application Example 2, the specific processing performed by the specific processing unit 290 of the data processing device 12 is realized by the following means. In this invention, the server includes means for detecting the presence of a user by a sensor, means for displaying or playing a catchphrase aloud, means for receiving user input information, means for transmitting the received user input information to the server, means for receiving a response from the server, means for notifying the user of the received response, image and audio input means for analyzing the user's emotions, and means for adjusting the response based on the analysis results. This makes it possible to provide a smooth reception procedure that takes the user's emotions into consideration.

[0280] "Means of detecting the presence of a user using sensors" refers to sensor technology used to confirm that a user has approached the system, such as infrared sensors or cameras.

[0281] "Means of displaying or playing a catchphrase" refers to technologies that display messages on a screen or play them aloud from a speaker to encourage users to use the system.

[0282] "Means for receiving user input information" refers to interfaces such as touchscreens, keyboards, and voice input functions that users use to input information such as their name and email address.

[0283] "Means of sending user input information to the server" refers to communication technologies used to transmit user-entered information, primarily using HTTP requests via the internet.

[0284] "Means for receiving a response from a server" refers to a communication technology for receiving the processing result generated by a server, mainly receiving it in JSON format or the like via the Internet.

[0285] "Means for notifying the received response to the user" refers to technologies such as display display and voice output for clearly informing the user of the processing result received from the server.

[0286] "Image and voice input means for analyzing the user's emotions" refers to a technology for acquiring data using a camera and a microphone to detect the user's expression and voice tone and performing emotion analysis.

[0287] "Means for adjusting the response based on the analysis result" refers to a technology for adjusting the response content and tone of the system in real time based on the result of emotion analysis and providing optimal feedback to the user.

[0288] Specification: Forms for Implementing the Invention

[0289] Generation of Program

[0290] The program for realizing the system of the "Smart Welcome" application in the application example mainly has the following functions.

[0291] Hardware and Software

[0292] Hardware:

[0293] Smartphone (camera, microphone, touch screen)

[0294] Server (database, processing engine)

[0295] Software:

[0296] EmotionEngine (emotion recognition library)

[0297] OpenCV (Image Analysis Library)

[0298] Requests (HTTP Request Library)

[0299] Data Processing and Data Calculation

[0300] Smartphone-side Processing

[0301] 1. QR Code Scanning:

[0302] When the user scans the QR code at the store entrance with the smartphone, the "Smart Welcome" app starts and the reception begins.

[0303] 2. Sentiment Analysis:

[0304] Using the smartphone's camera and microphone, the user's facial expression and voice data are obtained and analyzed using the EmotionEngine. This enables real-time detection of the user's emotions (e.g., tension, joy, excitement, etc.).

[0305] 3. Input Information Reception:

[0306] Using the smartphone's touch screen, the user inputs registration information such as name and email address.

[0307] 4. Data Transmission:

[0308] The input data is sent to the server in the form of an HTTP request.

[0309] Server-side Processing

[0310] 1. Data Reception and Analysis:

[0311] The server analyzes the received user data and validates the data format and content.

[0312] 2. Data storage:

[0313] The data that passed verification is saved to the database. The system then determines whether the saving was successful or if an error occurred.

[0314] 3. Response generation:

[0315] Generate a user sentiment analysis report, a registration completion message, or an error message, and send it to the smartphone in JSON format.

[0316] Display on the smartphone

[0317] 1. Response display:

[0318] The system receives a response from the server and notifies the user with a gentle tone and message that takes their feelings into consideration. For example, it might display a message such as, "Registration has been successfully completed. Please use the service with confidence."

[0319] Specific example

[0320] In a real-world example, when a user scans a QR code at the store entrance with their smartphone, the "Smart Welcome" app launches and begins the check-in process. During this process, the app uses the camera and microphone to analyze the user's emotions and provide an appropriate response. For instance, if the user appears nervous, it displays a gentle message such as, "Hello, please relax," and processes the entered information in real time to register the user.

[0321] Example of a prompt

[0322] I want to create an app where users scan a QR code at the store entrance with their smartphone to begin the check-in process. The app will analyze the user's facial expressions and tone of voice to determine their emotions and generate an appropriate response. If the user is nervous, it will respond in a gentle tone. Finally, it will display a message indicating that the registration process is complete.

[0323] The flow of a specific process in Application Example 2 will be explained using Figure 14.

[0324] Step 1:

[0325] The user scans a QR code at the store entrance. This launches the "Smart Welcome" app on their device, initiating the check-in process. The input is the image data of the QR code, and the output is the trigger for launching the app.

[0326] Step 2:

[0327] When the app is launched, the device's built-in camera and microphone capture the user's facial expressions and voice in real time. The input consists of video and audio data from the camera and microphone, while the output is the information necessary for sentiment analysis using this data.

[0328] Step 3:

[0329] The device invokes EmotionEngine for emotion analysis, which analyzes captured facial and audio data. The input is video and audio data, and the output is the analysis result regarding the user's emotional state (e.g., tension, joy, excitement, etc.).

[0330] Step 4:

[0331] Based on the EmotionEngine's analysis results, the device generates an appropriate response message. For example, if the user is feeling anxious, it might generate a message such as, "Hello, please relax." The input is the emotion analysis result, and the output is the response message to the user.

[0332] Step 5:

[0333] The terminal displays a response message it has generated, prompting the user to enter registration information. The user enters information such as their name and email address using the touchscreen. The input is the user's basic information, and the output is the data stored in the registration information fields.

[0334] Step 6:

[0335] The terminal sends the entered registration information to the server in the form of an HTTP request. The input is the user's registration information, and the output is the HTTP request sent to the server.

[0336] Step 7:

[0337] This function parses HTTP requests received by the server and verifies the format and content of the data. The input is the HTTP request data, and the output is the verified data or error messages.

[0338] Step 8:

[0339] The server saves the validated data to the database and generates the processing result. The input is the validated data, and the output is a processing result message (e.g., registration complete, error occurred).

[0340] Step 9:

[0341] The server sends a processing result message generated by the server to the terminal in JSON format. The input is the processing result message, and the output is the JSON data sent to the terminal.

[0342] Step 10:

[0343] The terminal receives a response from the server and displays or audibly notifies the user of a response message. EmotionEngine's analysis results are taken into consideration, and if the user is nervous, a message such as "Registration completed successfully. Please use the service with confidence" is displayed in a gentle tone. The input is the response data from the server, and the output is the message displayed or audibly notified.

[0344] The specific processing unit 290 transmits the result of the specific processing to the smart device 14. In the smart device 14, the control unit 46A causes the output device 40 to output the result of the specific processing. The microphone 38B acquires audio indicating user input for the result of the specific processing. The control unit 46A transmits the audio data indicating user input acquired by the microphone 38B to the data processing device 12. In the data processing device 12, the specific processing unit 290 acquires the audio data.

[0345] Data generation model 58 is a so-called generative AI (Artificial Intelligence). An example of data generation model 58 is ChatGPT (registered trademark) (Internet search).<URL: https: / / openai.com / blog / chatgpt> ), Gemini (registered trademark) (Internet search) <url: https: gemini.google.com ?hl="ja">Examples of generative AI include the following. The data generation model 58 is obtained by performing deep learning on a neural network. The data generation model 58 is input with prompts containing instructions, and with inference data such as audio data representing speech, text data representing text, and image data representing images. The data generation model 58 infers from the input inference data according to the instructions indicated by the prompts, and outputs the inference results in data formats such as audio data and text data. Here, inference refers to, for example, analysis, classification, prediction, and / or summarization.

[0346] In the above embodiment, an example was given in which specific processing is performed by the data processing device 12, but the technology of this disclosure is not limited thereto, and the specific processing may also be performed by the smart device 14.

[0347] [Second Embodiment]

[0348] Figure 3 shows an example of the configuration of the data processing system 210 according to the second embodiment.

[0349] As shown in Figure 3, the data processing system 210 includes a data processing device 12 and smart glasses 214. An example of the data processing device 12 is a server.

[0350] The data processing device 12 comprises a computer 22, a database 24, and a communication interface 26. The computer 22 is an example of a "computer" related to the technology of this disclosure. The computer 22 comprises a processor 28, RAM 30, and storage 32. The processor 28, RAM 30, and storage 32 are connected to a bus 34. The database 24 and the communication interface 26 are also connected to the bus 34. The communication interface 26 is connected to a network 54. An example of the network 54 is a WAN (Wide Area Network) and / or a LAN (Local Area Network).

[0351] The smart glasses 214 include a computer 36, a microphone 238, a speaker 240, a camera 42, and a communication interface 44. The computer 36 includes a processor 46, RAM 48, and storage 50. The processor 46, RAM 48, and storage 50 are connected to a bus 52. The microphone 238, speaker 240, and camera 42 are also connected to the bus 52.

[0352] The microphone 238 receives voice signals from the user 20 and receives instructions from the user 20. The microphone 238 captures the voice signals from the user 20, converts the captured voice into audio data, and outputs it to the processor 46. The speaker 240 outputs audio according to the instructions from the processor 46.

[0353] Camera 42 is a small digital camera equipped with an optical system including a lens, aperture, and shutter, and an image sensor such as a CMOS (Complementary Metal-Oxide-Semiconductor) image sensor or a CCD (Charge Coupled Device) image sensor, and captures images of the area around the user 20 (for example, an imaging range defined by a field of view equivalent to the width of a typical healthy person's field of vision).

[0354] Communication interface 44 is connected to network 54. Communication interfaces 44 and 26 are responsible for the exchange of various information between processor 46 and processor 28 via network 54. The exchange of various information between processor 46 and processor 28 using communication interfaces 44 and 26 is performed in a secure manner.

[0355] Figure 4 shows an example of the main functions of the data processing device 12 and the smart glasses 214. As shown in Figure 4, the data processing device 12 performs specific processing using the processor 28. The storage 32 stores the specific processing program 56.

[0356] The specific processing program 56 is an example of a "program" relating to the technology of this disclosure. The processor 28 reads the specific processing program 56 from the storage 32 and executes the read specific processing program 56 on the RAM 30. The specific processing is realized by the processor 28 operating as a specific processing unit 290 in accordance with the specific processing program 56 executed on the RAM 30.

[0357] The storage 32 stores the data generation model 58 and the emotion identification model 59. The data generation model 58 and the emotion identification model 59 are used by the identification processing unit 290.

[0358] In the smart glasses 214, the processor 46 performs the reception output processing. The storage 50 stores the reception output program 60. The processor 46 reads the reception output program 60 from the storage 50 and executes the read reception output program 60 on the RAM 48. The reception output processing is realized by the processor 46 operating as a control unit 46A according to the reception output program 60 executed on the RAM 48.

[0359] Next, the identification processing performed by the identification processing unit 290 of the data processing device 12 will be described. In the following description, the data processing device 12 will be referred to as the "server" and the smart glasses 214 will be referred to as the "terminal".

[0360] This invention relates to a system for automating reception operations and streamlining user registration procedures. The system's program processing is described below in natural language.

[0361] First, the terminal detects the user's presence. Sensors built into the terminal capture the user's movements and confirm that the user has approached the system. These sensors may include infrared sensors or cameras. At this stage, the terminal displays or voices a message to the user such as "Hello!" or "How can I help you today?"

[0362] Next, a catchy phrase designed to grab the user's attention is displayed on the device. For example, a message like "Easy registration makes using the service even more convenient!" might appear on the screen, and the same message might be played through the speaker. This piques the user's interest in the system and motivates them to start registering.

[0363] To begin registration, users provide information such as their name and email address using the device's touchscreen or keyboard. If the device has voice recognition capabilities, users can also input information by voice. For example, the user might say, "My name is Taro Tanaka. My email address is tanaka@example.com," and the information would be entered.

[0364] Next, the device sends the user's input information to the server. Specifically, the device creates an HTTP request and sends data, including the user's name and email address, to the server. The server receives this data and performs validation. For example, it checks whether the email address is in the correct format.

[0365] After the server has finished verifying the data, it saves the user's information to the database. If the save is successful, the server generates a processing result and sends a message to the terminal indicating that registration is complete. If the data is invalid, it generates an error message and sends it to the terminal.

[0366] Finally, the device receives a response from the server and notifies the user of its contents. The device's display shows "Registration completed successfully," and the same message is played through the speaker. This allows the user to confirm that the registration process was successful.

[0367] For example, a user stands in front of the terminal, and a sensor detects this. The terminal then displays "Hello! Make using our service even more convenient with easy registration!" and prompts the user to enter their name and email address. The user enters the information, and the terminal sends it to the server. The server completes the registration process, and the terminal informs the user, "Registration completed successfully." In this way, the present invention provides a user-friendly registration system.

[0368] The following describes the processing flow.

[0369] Step 1:

[0370] The device detects the user using sensors. These sensors include infrared sensors and cameras, allowing the device to capture the user's movements. This enables the system to recognize the user's presence.

[0371] Step 2:

[0372] The device displays or plays a greeting message to the user. For example, a message such as "Hello! How can I help you today?" might be displayed or played.

[0373] Step 3:

[0374] The device displays and plays a catchy slogan. For example, it might display "Easy registration makes using the service even more convenient!" on the screen and play the same message through the speaker. This attracts the user's attention.

[0375] Step 4:

[0376] The user enters their information using the device's input device (touchscreen or keyboard). This information includes things like their name and email address.

[0377] Step 5:

[0378] The terminal temporarily stores the user's input information and creates an HTTP request. This request includes the user's input information.

[0379] Step 6:

[0380] The device sends an HTTP request to the server. This allows the server to receive the user's information.

[0381] Step 7:

[0382] The server receives an HTTP request and parses the transmitted data. The server validates the data, checking if its format and content are correct.

[0383] Step 8:

[0384] The server verifies the data and saves it to the database. If the data saving is successful, the server generates a registration completion message. If the data is invalid, it generates an error message.

[0385] Step 9:

[0386] The server sends the processing results to the terminal in JSON format. The processing results include registration completion messages and error messages.

[0387] Step 10:

[0388] The terminal receives a response from the server and analyzes its contents. The analysis results are displayed on the screen and played back through the speaker. For example, "Registration completed successfully." might be displayed and played.

[0389] (Example 1)

[0390] Next, we will describe Example 1. In the following description, the data processing device 12 will be referred to as the "server" and the smart glasses 214 will be referred to as the "terminal".

[0391] Traditional registration systems require users to register manually, which is time-consuming and labor-intensive. Furthermore, they often lack sufficient validation to ensure the consistency and accuracy of entered information, potentially leading to inaccurate data being stored in the database. This raises concerns about a decline in service quality and efficiency.

[0392] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 1 is realized by the following means.

[0393] In this invention, the server includes means for validating the format and content of data, means for storing data that has passed validation in a database, and means for receiving a response from the server and notifying the user. This makes it possible to automate the user registration procedure, improve the accuracy of input information, and provide an efficient and reliable reception system.

[0394] A "user" refers to a person who uses the system to complete the registration process.

[0395] A "sensor" refers to a device, such as an infrared sensor or camera, installed in a terminal to detect the presence of a user.

[0396] A "catchphrase" refers to a short advertising phrase that a device displays or plays aloud to attract the user's attention.

[0397] "Input information" refers to personal information such as the user's name and email address that they provide when registering.

[0398] A "server" refers to a central control unit that receives user input information, validates it, and stores it in a database.

[0399] "Data validation" refers to the process of checking whether the format and content of the data received by the server are correct.

[0400] A "database" refers to an information management system used to store verified user input information.

[0401] An "HTTP request" refers to a type of communication protocol used to send user input information to a server.

[0402] "Response" refers to the message containing the processing result sent from the server to the terminal after the user's input information has been verified and saved.

[0403] "Voice recognition functionality" refers to the technology that converts spoken information provided by a user into text data.

[0404] This invention relates to a system for automating reception operations and streamlining user registration procedures. This system, by combining multiple means, enables efficient and accurate processing of user input information and its storage on a server. The program processing and hardware and software used in this system are described below in natural language.

[0405] First, the terminal detects the user's presence. Infrared sensors and cameras built into the terminal capture the user's movements and confirm that the user has approached the system. At this stage, the terminal displays or voices a message to the user such as "Hello!" or "How can I help you today?". The software used for this is a standard framework for analyzing sensor data.

[0406] Next, a catchy phrase designed to attract the user's attention is displayed on the device. For example, a message such as "Easy registration makes using the service even more convenient!" is displayed on the screen and played back through the speaker. This piques the user's interest in the system and motivates them to begin registration. The software used at this stage includes a speech synthesis engine and a display control module.

[0407] To begin registration, users provide information such as their name and email address using the device's touchscreen or keyboard. If the device has voice recognition capabilities, users can also input information by voice. For example, a user might say, "My name is Taro Tanaka. My email address is tanaka@example.com," and the information is entered. A voice recognition engine is used for this input.

[0408] Next, the terminal sends the user's input information to the server. Specifically, the terminal creates an HTTP request and sends data, including the user's name and email address, to the server. The server receives this data and validates its format and content. For example, it checks whether the email address is in the correct format. A standard web server and validation library are used here.

[0409] After the server completes data validation, it saves the user's information to the database. If the save is successful, the server generates a processing result and sends a message to the terminal indicating that registration is complete. If the data is invalid, it generates an error message and sends it to the terminal. A typical relational database is used as the database.

[0410] Finally, the device receives a response from the server and notifies the user of its contents. The device's display shows "Registration completed successfully," and the same message is played through the speaker. This allows the user to confirm that the registration process was successful.

[0411] As a concrete example, when a user stands in front of the device, an infrared sensor detects the user. The device then displays "Hello! Make using the service even more convenient with easy registration!" and prompts the user to enter their name and email address. The user enters the information, and the device sends it to the server. The server completes the registration process, and the device notifies the user that "Registration has been successfully completed."

[0412] The following are examples of prompt statements to input into the generating AI model.

[0413] "We want to provide a system that automates reception operations and streamlines the user registration process. We need a system that uses sensors to detect users, prompts them to enter their name and email address, sends the data to a server, and notifies the user of the processing results."

[0414] In this way, the present invention provides a user-friendly reception system.

[0415] The flow of the specific processing in Example 1 will be explained using Figure 11.

[0416] Step 1:

[0417] User detection

[0418] Input: The user must stand near the device.

[0419] Operation: The infrared sensor and camera built into the device detect the user's movements.

[0420] Data processing: Generates data that confirms the presence of a user based on the sensor.

[0421] Output: Sets a flag indicating that a user has been detected and generates a signal to proceed to the next step.

[0422] Step 2:

[0423] Displaying greetings and attention-grabbing messages

[0424] Input: Signal indicating that user is standing nearby

[0425] Operation: The device displays messages to the user such as "Hello!" or "How can I help you today?" on its screen.

[0426] Additional action: Play the same message from the speaker.

[0427] Data processing: Read fixed messages and generate audio data using a speech synthesis engine.

[0428] Output: Confirmation that the user received the message

[0429] Step 3:

[0430] Entering user information

[0431] Input: Requests to enter the user's name and email address.

[0432] Operation: Enter information using the touchscreen or keyboard.

[0433] Additional functionality: If voice recognition is available, the user can input information by voice.

[0434] Data processing: In the case of voice input, the speech recognition engine converts the audio into text data.

[0435] Output: Personal information such as the user's name and email address is recorded on the device.

[0436] Step 4:

[0437] Sending input data

[0438] Input: User's input information (name, email address, etc.)

[0439] Operation: The terminal creates an HTTP request and sends it to the server.

[0440] Data processing: Convert input data to JSON format and set it in the HTTP request body.

[0441] Output: The server receives the request and prepares for validation.

[0442] Step 5:

[0443] Data validation

[0444] Input: User information sent to the server

[0445] Operation: Checks the format and content of the data received by the server.

[0446] Data processing: Perform validation such as checking the format of email addresses and verifying string length.

[0447] Output: A validation result (success or failure) is generated.

[0448] Step 6:

[0449] Data storage

[0450] Input: User information that passed validation

[0451] Operation: The server connects to the database and executes a query to insert user information.

[0452] Data processing: Generate SQL statements to insert user information into the destination database.

[0453] Output: Result of save success or failure is generated.

[0454] Step 7:

[0455] Notification of results

[0456] Input: Response from the server (successful or error)

[0457] Operation: The device displays the received response on the screen and plays it through the speaker.

[0458] Data processing: Converting response data into a user-friendly format.

[0459] Output: Notifies the user that "Registration was completed successfully" or "An error occurred."

[0460] In this way, the system efficiently proceeds with the user registration process according to the processing steps and provides appropriate feedback to the user.

[0461] (Application Example 1)

[0462] Next, we will explain Application Example 1. In the following explanation, the data processing device 12 will be referred to as the "server," and the smart glasses 214 will be referred to as the "terminal."

[0463] In physical stores, there is a challenge in smoothly and automatically processing customer check-in procedures. Traditional check-in methods place a heavy burden on staff and often make it difficult for customers to complete the process quickly. We aim to solve this problem to improve the efficiency of check-in operations and enhance customer satisfaction.

[0464] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 1 is realized by the following means.

[0465] In this invention, the server includes a sensor means for detecting the presence of a user, a display means for displaying or playing a catchphrase aloud, an input means for receiving user input information, a transmission means for sending the received user input information to the server, a receiving means for receiving a response from the server, a notification means for notifying the user of the received response, and a confirmation means for displaying or playing a confirmation message aloud after registration is complete. This makes it possible to complete the registration process quickly and automatically when a customer visits the store.

[0466] "Sensor means" refers to sensors used to detect the presence or movement of a user, and includes devices such as infrared sensors and cameras.

[0467] "Display means for displaying or playing a catchphrase aloud" refers to a device or function for presenting a catchphrase to a user visually or audibly in order to attract the user's attention.

[0468] "Input means" refers to devices or functions that allow users to input information such as their name and email address, and includes touchscreens, keyboards, and voice recognition functions.

[0469] "Transmission means" refers to devices or functions used to send user input information to a server, and which utilize protocols such as HTTP requests.

[0470] "Receiving means" refers to the device or function used to receive responses from a server.

[0471] "Notification means" refers to devices or functions that notify the user of the content of the response received from the server, and includes displays, speakers, etc.

[0472] "Confirmation means" refers to a device or function that displays or plays a confirmation message after a user's registration is complete.

[0473] This invention relates to a system for quickly and automatically processing customer check-in procedures when customers visit a physical store. This system aims to improve the efficiency of check-in operations and enhance customer satisfaction by detecting the presence of users and automating the registration process.

[0474] 1. Hardware and software to be used

[0475] This system uses the following hardware and software.

[0476] Hardware: Smart display, camera, infrared sensor, speaker

[0477] Software: Python 3.x, Flask framework, SQLite database

[0478] 2. Data processing and data calculation

[0479] The system operates through the following steps:

[0480] 1. Sensor means:

[0481] The device detects the user's presence in real time through compatible cameras and infrared sensors. This allows the terminal to automatically initiate the next processing step.

[0482] 2. Display means:

[0483] When a user stands in front of the device, a catchphrase (e.g., "Hello! We look forward to seeing you.") is displayed on the screen, and the same message is played from the speaker.

[0484] 3. Input method:

[0485] Users can enter information such as their name and email address using the touchscreen or voice recognition. The voice recognition function converts the information entered by the user verbally into text.

[0486] 4. Transmission method:

[0487] The information entered by the user is sent via an HTTP request to the server hosted by the Flask application.

[0488] 5. Receiving means:

[0489] The server receives the input information, performs validation (e.g., checking the format of the email address), and generates an appropriate response.

[0490] 6. Notification and confirmation means:

[0491] The system receives a response from the server (e.g., "Registration completed successfully") and notifies the user via the display and speaker.

[0492] 3. Specific examples

[0493] Example 1:

[0494] In a restaurant, when a new customer stands in front of a terminal, a camera detects their presence. The display then shows, "Hello! Please enter your name and email address." Once the user completes the input, the information is sent to the server, and the display and speaker notify the user that registration has been successfully completed.

[0495] Example 2:

[0496] When guests check in at the hotel lobby, scanning a QR code automatically retrieves their pre-registered information, allowing for a smooth check-in process.

[0497] 4. Example of a prompt statement

[0498] Examples of prompts for a generative AI model:

[0499] "Please write the code to implement the following system: A terminal installed in a physical store detects customers using sensors and allows users to register using simple touch operations or voice recognition. The system will use the Python Flask framework and an SQLite database to send the entered name and email address to a server and store it in the database."

[0500] The flow of a specific process in Application Example 1 will be explained using Figure 12.

[0501] Step 1:

[0502] The device detects the user's presence. The input consists of the user's location and movement, which are detected by cameras and infrared sensors. Once the sensors confirm the user's presence, the device proceeds to the next step.

[0503] Step 2:

[0504] The device displays a catchphrase on its screen and plays a greeting message through its speaker. The user's presence information, detected in step 1, is used as input. This effectively attracts the user's attention.

[0505] Step 3:

[0506] The terminal receives user input information. Touchscreens and voice recognition functions are used as input methods. When the user enters information such as their name and email address, it is recorded in the terminal. The user's action in completing the input is the specific action.

[0507] Step 4:

[0508] The terminal sends user input information to the server. HTTP requests are used as the transmission path. The input includes the user's name and email address. The server receives this information and proceeds to the next step.

[0509] Step 5:

[0510] The server validates the user information it receives. The input is user information received via an HTTP request. The server checks if the email address format is correct and verifies that there is no invalid data. Once validation is complete, it proceeds to the next step.

[0511] Step 6:

[0512] The server validates the information and saves it to the database. The input is user information that has passed validation. SQLite is used as the database. We verify that this information has been saved accurately.

[0513] Step 7:

[0514] The server generates the results of the save process and creates a response message. The input is whether the save to the database was successful or not; if successful, "Registration completed successfully" is generated, and if unsuccessful, an error message is generated. This is then sent to the terminal.

[0515] Step 8:

[0516] The terminal receives a response from the server and notifies the user. The input is the response message from the server, and the specific actions include displaying the message on the screen and playing the same message through the speaker.

[0517] Step 9:

[0518] A confirmation message is displayed or played audibly after registration is complete. The input is the registration completion message from the server. This allows the user to confirm that the registration process was successful. Specifically, the terminal displays the message "Registration completed successfully" and plays it through the speaker.

[0519] Furthermore, an emotion engine that estimates the user's emotions may be incorporated. That is, the identification processing unit 290 may use the emotion identification model 59 to estimate the user's emotions and perform identification processing using the user's emotions.

[0520] This invention relates to a system for automating reception operations and streamlining user registration procedures, and further incorporates an emotion engine to recognize and appropriately respond to user emotions. The system's program processing is described below in natural language.

[0521] First, the device detects the user's presence. Sensors built into the device (such as infrared sensors or cameras) capture the user's movements and confirm that the user has approached the system. At this stage, the device displays or voices a greeting message to the user, such as "Hello!" or "How can I help you today?"

[0522] Next, a catchy phrase is displayed or played aloud. For example, displaying "Easy registration makes using the service even more convenient!" on the screen and playing the same message through the speaker attracts the user's attention. This makes the user interested in the system and motivates them to start registering.

[0523] To begin registration, users provide input information such as their name and email address using the device's touchscreen or keyboard. This is where the emotion engine comes into play, analyzing the user's emotions from their facial expressions and tone of voice. For example, if the user appears nervous, the device will adjust its tone to be gentler.

[0524] The terminal temporarily stores the information entered by the user and creates an HTTP request. This request contains the user's input information. The terminal sends this HTTP request to the server. The server receives the HTTP request and parses and validates the data. The server checks if the entered data is in the correct format and corrects or supplements the data as needed.

[0525] Next, the server completes the verification and saves the user's information to the database. If the data saving is successful, the server generates a registration completion message. If the data is invalid, the server generates an error message. The server sends the processing results it generates to the terminal in JSON format. This result includes the registration completion message and any error messages.

[0526] The device receives a response from the server and notifies the user of its contents. The received response is displayed on the screen and played through the speaker. For example, it might display and play "Registration completed successfully." The emotion engine adjusts the tone and information of the response based on the user's emotions at that time. For example, if the user is feeling anxious about registering, the device will add an encouraging message.

[0527] In this way, as users use the system to register, the emotion engine recognizes the user's emotions and flexibly adjusts its response, creating a user-friendly system. For example, when a user stands in front of the terminal, a sensor detects it. A catchy phrase is displayed and played, and as the user enters information, the emotion engine analyzes their facial expressions and voice. The terminal sends the information to the server, and after the server completes the registration process, the terminal informs the user in a gentle tone, "Registration completed successfully." This allows users to use the service with peace of mind.

[0528] The following describes the processing flow.

[0529] Step 1:

[0530] The device detects the user using its sensors. Infrared sensors and cameras on the device confirm the user's presence and recognize that the user has approached the system. This prepares the device to proceed to the next step.

[0531] Step 2:

[0532] The device displays or plays a greeting message to the user. For example, it might display a message like, "Hello! How can I help you today?" on the screen and simultaneously play it through the speaker.

[0533] Step 3:

[0534] The device displays and plays a catchy slogan. The display shows "Easy registration makes using the service even more convenient!" and the same message is played through the speaker. This attracts the user's attention and piques their interest.

[0535] Step 4:

[0536] The user inputs their information using the device's input devices (touchscreen, keyboard) or voice recognition function. At this point, the emotion engine analyzes the user's facial expressions and tone of voice to recognize their emotions. For example, if the user appears nervous, the system adjusts its response to be in a gentler tone.

[0537] Step 5:

[0538] The terminal temporarily stores the user's input information and creates an HTTP request. This request includes the user's name, email address, and other input information.

[0539] Step 6:

[0540] The device sends an HTTP request to the server. The transmitted data reaches the server via the internet or internal network.

[0541] Step 7:

[0542] The server receives an HTTP request and parses the transmitted data. The server verifies the format and content of the data and checks whether the user's input information is correct.

[0543] Step 8:

[0544] The server verifies the data and saves it to the database. If the data is saved successfully, the server generates a registration completion message. If the data is invalid, the server generates an error message.

[0545] Step 9:

[0546] The server sends the processing results it generates to the terminal in JSON format. This result includes registration completion messages and error messages.

[0547] Step 10:

[0548] The device receives a response from the server and analyzes its contents. Based on the analysis, it displays a message on the screen and plays a message through the speaker. For example, it might display and play "Registration completed successfully." Furthermore, an emotion engine adjusts the tone and information of the response based on the user's emotions. If the user is feeling anxious about registering, the device will add an encouraging message.

[0549] Through these steps, a system will be implemented that allows users to register with peace of mind.

[0550] (Example 2)

[0551] Next, we will describe Example 2. In the following description, the data processing device 12 will be referred to as the "server" and the smart glasses 214 will be referred to as the "terminal".

[0552] In modern reception services, users often have to perform complex procedures themselves, leading to cumbersome processes and a poor user experience. Furthermore, traditional systems often fail to address user emotions, frequently causing anxiety and tension. This, in turn, reduces user satisfaction and operational efficiency. Therefore, there is a need for a system that allows users to relax and complete procedures smoothly.

[0553] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 2 is realized by the following means.

[0554] In this invention, the server includes means for detecting the presence of a user, means for displaying or playing a catchphrase aloud, and means for receiving user input information. This allows users to proceed with procedures easily and intuitively, and enables appropriate responses based on sentiment analysis, thereby improving user satisfaction and increasing operational efficiency.

[0555] "Means for detecting the presence of a user" refers to devices that automatically detect when a user approaches the system, such as infrared sensors or cameras.

[0556] "Means for displaying or playing catchphrases" refers to devices that use displays or speakers to visually or audibly present messages or phrases intended to attract the user's attention.

[0557] "Means for receiving user input information" refers to means by which a user enters necessary information, such as their name and email address, into the system using a touchscreen, keyboard, or voice input device.

[0558] "Means for analyzing user emotions" refers to devices or software that analyze the user's facial expressions and voice tone acquired through cameras or voice input devices to determine the user's emotional state.

[0559] "Means for temporarily storing user input information" refers to a device that temporarily stores information entered by a user in memory or storage.

[0560] "Means of sending user input information received to the server" refers to means of sending user input information from the terminal to the server using communication protocols such as HTTP requests.

[0561] "Means for analyzing and verifying responses from a server" refers to a device or software for receiving data transmitted from a server and analyzing and verifying its contents.

[0562] "Means for notifying the user of received responses" refers to devices that use displays or speakers to notify the user of messages and results received from the server.

[0563] "Means for adjusting the content and tone of responses based on sentiment analysis" refers to a device or software that appropriately modifies the content and tone of responses from the server according to the user's emotional state, thereby providing a response tailored to the user.

[0564] This invention relates to a system for efficiently and user-friendly user registration procedures. Specific embodiments are shown below.

[0565] First, the device detects the user's presence using infrared sensors and a camera. Specifically, when a user approaches the device, the sensors receive a signal and the camera captures an image of the user. This process allows the device to confirm that the user is nearby.

[0566] Next, the device displays or plays a catchphrase using its display and speaker. For example, the display might show the message, "Easy registration makes using the service even more convenient!", and the same message might be played through the speaker. This attracts the user's attention and motivates them to begin the registration process.

[0567] The user enters information such as their name and email address using the device's touchscreen or keyboard. Once the input is complete, the device's built-in emotion engine analyzes the user's facial expressions and voice tone. The camera captures the user's facial expressions, and the voice input device records their voice tone, allowing the emotion engine to determine the user's emotional state. For example, if the user is nervous, the device will change its tone to a gentler one.

[0568] The terminal then temporarily stores the received user input information in memory and generates an HTTP request. This request includes the user's name, email address, and sentiment analysis results. The generated HTTP request is then sent to the server.

[0569] The server receives HTTP requests sent from the terminal and parses and validates the data. The server checks the format and completeness of the data and makes corrections as necessary. If the data is confirmed to be in the correct format, the server saves the user's information to the database. Upon successful data saving, the server generates a registration completion message; if there are any problems with the data, it generates an error message. The generated results are sent to the terminal in JSON format.

[0570] The device receives a response from the server and notifies the user of its contents. The notification is displayed on the screen and played through the speaker. For example, the message "Registration completed successfully." is displayed and played simultaneously. The emotion engine then analyzes the user's facial expressions again and adjusts the tone and content of the response as needed. For example, if the user is feeling anxious, it adds a reassuring message such as "Don't worry, everything went smoothly."

[0571] In this way, as users use the system to complete the registration process, the emotion engine recognizes the user's emotions and adjusts its response appropriately, resulting in a user-friendly reception system.

[0572] Examples of specific prompt messages

[0573] "This system automates reception tasks. When a user approaches the terminal, a sensor detects their presence and displays a greeting message. Next, a catchy phrase is displayed to capture the user's attention. Once the user enters their information, an emotion engine analyzes their facial expressions and adjusts its response accordingly. The server analyzes and stores the data and generates a registration completion message. If the user appears anxious, an encouraging message is also added."

[0574] The flow of the specific processing in Example 2 will be explained using Figure 13.

[0575] Step 1:

[0576] Detect the presence of a user.

[0577] The device detects the user's presence using infrared sensors and cameras. User movement and location information are acquired as input. The system confirms the user's approach by emitting signals from the sensors and capturing images from the cameras. A flag indicating user detection is set as output.

[0578] Step 2:

[0579] Display and play the catchphrase.

[0580] The device displays or plays a catchphrase using its display and speaker. It uses flags detected by the user as input. The display shows the message "Easy registration makes using the service even more convenient!", and the same message is played through the speaker. The output provides visual and auditory information designed to attract the user's attention.

[0581] Step 3:

[0582] Enter user information

[0583] The user enters information such as their name and email address using a touchscreen or keyboard. The input is text data generated by the user's actions. The terminal receives this data and temporarily stores it in memory. The output is the user's input information, which is then stored in memory.

[0584] Step 4:

[0585] Analyze user emotions

[0586] The emotion engine built into the device analyzes the user's facial expressions and voice tone. Inputs include image data of facial expressions captured by the camera and audio data acquired by a voice input device. The emotion engine analyzes this data to determine the user's emotional state. The output is the user's emotional data.

[0587] Step 5:

[0588] Temporarily store data and generate and send an HTTP request.

[0589] The terminal temporarily stores the user's input information in memory and generates an HTTP request. The inputs used are the user's name, email address, and sentiment analysis results. An HTTP request containing this data is created and sent to the server. The output is an HTTP request sent back to the server.

[0590] Step 6:

[0591] The server analyzes and verifies the data and saves it to the database.

[0592] The server receives an HTTP request sent from the terminal. The input includes data containing the user's name, email address, and sentiment analysis results. The server parses this data and verifies its format and completeness. If the data is correct, it is saved to the database, and the registration process is complete. The output generates a registration completion flag or an error message.

[0593] Step 7:

[0594] The server generates and sends the processing results.

[0595] The server generates processing results based on the data validation results and sends them to the terminal. The data validation results are used as input. If successful, a registration completion message is generated; if unsuccessful, an error message is generated. This is sent to the terminal in JSON format. The processing results are sent to the terminal as output.

[0596] Step 8:

[0597] Notify the user of the results and respond in a way that reflects their emotions.

[0598] The terminal receives a response sent from the server and notifies the user of its contents. Response data is used as input. The display shows "Registration completed successfully," and plays it through the speaker. The emotion engine analyzes the user's facial expressions again and adjusts the tone and content of the response as needed. For example, if the user is feeling anxious, it will inform them in a gentle tone, "Please rest assured. Everything has been completed successfully." As output, the adjusted notification message is provided to the user through the display and speaker.

[0599] (Application Example 2)

[0600] Next, we will explain application example 2. In the following explanation, the data processing device 12 will be referred to as the "server," and the smart glasses 214 will be referred to as the "terminal."

[0601] Traditional reception procedures often made it difficult to respond to users' emotions, leading to frequent instances of user anxiety. This resulted in a poor user experience and decreased service utilization. Furthermore, manual reception work is time-consuming and inefficient, highlighting the need for faster and more efficient methods.

[0602] In Application Example 2, the specific processing performed by the specific processing unit 290 of the data processing device 12 is realized by the following means. In this invention, the server includes means for detecting the presence of a user by a sensor, means for displaying or playing a catchphrase aloud, means for receiving user input information, means for transmitting the received user input information to the server, means for receiving a response from the server, means for notifying the user of the received response, image and audio input means for analyzing the user's emotions, and means for adjusting the response based on the analysis results. This makes it possible to provide a smooth reception procedure that takes the user's emotions into consideration.

[0603] "Means of detecting the presence of a user using sensors" refers to sensor technology used to confirm that a user has approached the system, such as infrared sensors or cameras.

[0604] "Means of displaying or playing a catchphrase" refers to technologies that display messages on a screen or play them aloud from a speaker to encourage users to use the system.

[0605] "Means for receiving user input information" refers to interfaces such as touchscreens, keyboards, and voice input functions that users use to input information such as their name and email address.

[0606] "Means of sending user input information to the server" refers to communication technologies used to transmit user-entered information, primarily using HTTP requests via the internet.

[0607] "Means of receiving responses from a server" refers to communication technologies used to receive processing results generated by a server, primarily via the internet in JSON format.

[0608] "Means of notifying the user of received responses" refer to technologies such as displaying information on a screen or outputting audio to clearly inform the user of the processing results received from the server.

[0609] "Image and audio input means for analyzing user emotions" refers to a technology that uses cameras and microphones to acquire data to detect the user's facial expressions and tone of voice, and then performs emotion analysis.

[0610] "Means of adjusting responses based on analysis results" refers to a technology that adjusts the content and tone of the system's responses in real time based on the results of sentiment analysis, providing optimal feedback to the user.

[0611] Specification: Modes for Carrying Out the Invention

[0612] Program generation

[0613] The program for implementing the "Smart Welcome" application system, as an example of its application, primarily has the following functions:

[0614] Hardware and software

[0615] Hardware:

[0616] Smartphone (camera, microphone, touchscreen)

[0617] Server (database, processing engine)

[0618] software:

[0619] EmotionEngine (emotion recognition library)

[0620] OpenCV (image analysis library)

[0621] Requests (HTTP Request Library)

[0622] Data processing and data calculation

[0623] Smartphone-side processing

[0624] 1. Scan the QR code:

[0625] When a user scans the QR code at the store entrance with their smartphone, the "Smart Welcome" app launches and the check-in process begins.

[0626] 2. Emotion analysis:

[0627] Using the smartphone's camera and microphone, EmotionEngine is used to acquire and analyze the user's facial expressions and voice data. This allows for real-time detection of the user's emotions (e.g., tension, joy, excitement).

[0628] 3. Input information acceptance:

[0629] The user enters registration information such as their name and email address using the touchscreen of their smartphone.

[0630] 4. Data transmission:

[0631] The entered data is sent to the server in HTTP request format.

[0632] Server-side processing

[0633] 1. Data reception and analysis:

[0634] The server analyzes the received user data and verifies its format and content.

[0635] 2. Data storage:

[0636] The data that passed verification is saved to the database. The system then determines whether the saving was successful or if an error occurred.

[0637] 3. Response generation:

[0638] Generate a user sentiment analysis report, a registration completion message, or an error message, and send it to the smartphone in JSON format.

[0639] Display on the smartphone

[0640] 1. Response display:

[0641] The system receives a response from the server and notifies the user with a gentle tone and message that takes their feelings into consideration. For example, it might display a message such as, "Registration has been successfully completed. Please use the service with confidence."

[0642] Specific example

[0643] In a real-world example, when a user scans a QR code at the store entrance with their smartphone, the "Smart Welcome" app launches and begins the check-in process. During this process, the app uses the camera and microphone to analyze the user's emotions and provide an appropriate response. For instance, if the user appears nervous, it displays a gentle message such as, "Hello, please relax," and processes the entered information in real time to register the user.

[0644] Example of a prompt

[0645] I want to create an app where users scan a QR code at the store entrance with their smartphone to begin the check-in process. The app will analyze the user's facial expressions and tone of voice to determine their emotions and generate an appropriate response. If the user is nervous, it will respond in a gentle tone. Finally, it will display a message indicating that the registration process is complete.

[0646] The flow of a specific process in Application Example 2 will be explained using Figure 14.

[0647] Step 1:

[0648] The user scans a QR code at the store entrance. This launches the "Smart Welcome" app on their device, initiating the check-in process. The input is the image data of the QR code, and the output is the trigger for launching the app.

[0649] Step 2:

[0650] When the app is launched, the device's built-in camera and microphone capture the user's facial expressions and voice in real time. The input consists of video and audio data from the camera and microphone, while the output is the information necessary for sentiment analysis using this data.

[0651] Step 3:

[0652] The device invokes EmotionEngine for emotion analysis, which analyzes captured facial and audio data. The input is video and audio data, and the output is the analysis result regarding the user's emotional state (e.g., tension, joy, excitement, etc.).

[0653] Step 4:

[0654] Based on the EmotionEngine's analysis results, the device generates an appropriate response message. For example, if the user is feeling anxious, it might generate a message such as, "Hello, please relax." The input is the emotion analysis result, and the output is the response message to the user.

[0655] Step 5:

[0656] The terminal displays a response message it has generated, prompting the user to enter registration information. The user enters information such as their name and email address using the touchscreen. The input is the user's basic information, and the output is the data stored in the registration information fields.

[0657] Step 6:

[0658] The terminal sends the entered registration information to the server in the form of an HTTP request. The input is the user's registration information, and the output is the HTTP request sent to the server.

[0659] Step 7:

[0660] This function parses HTTP requests received by the server and verifies the format and content of the data. The input is the HTTP request data, and the output is the verified data or error messages.

[0661] Step 8:

[0662] The server saves the validated data to the database and generates the processing result. The input is the validated data, and the output is a processing result message (e.g., registration complete, error occurred).

[0663] Step 9:

[0664] The server sends a processing result message generated by the server to the terminal in JSON format. The input is the processing result message, and the output is the JSON data sent to the terminal.

[0665] Step 10:

[0666] The terminal receives a response from the server and displays or audibly notifies the user of a response message. EmotionEngine's analysis results are taken into consideration, and if the user is nervous, a message such as "Registration completed successfully. Please use the service with confidence" is displayed in a gentle tone. The input is the response data from the server, and the output is the message displayed or audibly notified.

[0667] The specific processing unit 290 transmits the result of the specific processing to the smart glasses 214. In the smart glasses 214, the control unit 46A causes the speaker 240 to output the result of the specific processing. The microphone 238 acquires audio indicating user input for the result of the specific processing. The control unit 46A transmits the audio data indicating user input acquired by the microphone 238 to the data processing unit 12. In the data processing unit 12, the specific processing unit 290 acquires the audio data.

[0668] Data generation model 58 is a type of so-called generative AI (Artificial Intelligence). One example of data generation model 58 is ChatGPT (Internet search<URL: https: / / openai.com / blog / chatgpt> ), Gemini (Internet search) <url: https: gemini.google.com ?hl="ja">Examples of generative AI include the following. The data generation model 58 is obtained by performing deep learning on a neural network. The data generation model 58 is input with prompts containing instructions, and with inference data such as audio data representing speech, text data representing text, and image data representing images. The data generation model 58 infers from the input inference data according to the instructions indicated by the prompts, and outputs the inference results in data formats such as audio data and text data. Here, inference refers to, for example, analysis, classification, prediction, and / or summarization.

[0669] In the above embodiment, an example was given in which specific processing is performed by the data processing device 12, but the technology of this disclosure is not limited thereto, and the specific processing may also be performed by the smart glasses 214.

[0670] [Third Embodiment]

[0671] Figure 5 shows an example of the configuration of the data processing system 310 according to the third embodiment.

[0672] As shown in Figure 5, the data processing system 310 includes a data processing device 12 and a headset terminal 314. An example of the data processing device 12 is a server.

[0673] The data processing device 12 comprises a computer 22, a database 24, and a communication interface 26. The computer 22 is an example of a "computer" related to the technology of this disclosure. The computer 22 comprises a processor 28, RAM 30, and storage 32. The processor 28, RAM 30, and storage 32 are connected to a bus 34. The database 24 and the communication interface 26 are also connected to the bus 34. The communication interface 26 is connected to a network 54. An example of the network 54 is a WAN (Wide Area Network) and / or a LAN (Local Area Network).

[0674] The headset terminal 314 includes a computer 36, a microphone 238, a speaker 240, a camera 42, a communication interface 44, and a display 343. The computer 36 includes a processor 46, RAM 48, and storage 50. The processor 46, RAM 48, and storage 50 are connected to a bus 52. The microphone 238, speaker 240, camera 42, and display 343 are also connected to the bus 52.

[0675] The microphone 238 receives voice signals from the user 20 and receives instructions from the user 20. The microphone 238 captures the voice signals from the user 20, converts the captured voice into audio data, and outputs it to the processor 46. The speaker 240 outputs audio according to the instructions from the processor 46.

[0676] Camera 42 is a small digital camera equipped with an optical system including a lens, aperture, and shutter, and an image sensor such as a CMOS (Complementary Metal-Oxide-Semiconductor) image sensor or a CCD (Charge Coupled Device) image sensor, and captures images of the area around the user 20 (for example, an imaging range defined by a field of view equivalent to the width of a typical healthy person's field of vision).

[0677] Communication interface 44 is connected to network 54. Communication interfaces 44 and 26 are responsible for the exchange of various information between processor 46 and processor 28 via network 54. The exchange of various information between processor 46 and processor 28 using communication interfaces 44 and 26 is performed in a secure manner.

[0678] Figure 6 shows an example of the main functions of the data processing device 12 and the headset terminal 314. As shown in Figure 6, the data processing device 12 performs specific processing using the processor 28. The storage 32 stores the specific processing program 56.

[0679] The specific processing program 56 is an example of a "program" relating to the technology of this disclosure. The processor 28 reads the specific processing program 56 from the storage 32 and executes the read specific processing program 56 on the RAM 30. The specific processing is realized by the processor 28 operating as a specific processing unit 290 in accordance with the specific processing program 56 executed on the RAM 30.

[0680] The storage 32 stores the data generation model 58 and the emotion identification model 59. The data generation model 58 and the emotion identification model 59 are used by the identification processing unit 290.

[0681] In the headset terminal 314, the processor 46 performs the reception output processing. The storage 50 stores the reception output program 60. The processor 46 reads the reception output program 60 from the storage 50 and executes the read reception output program 60 on the RAM 48. The reception output processing is realized by the processor 46 operating as a control unit 46A according to the reception output program 60 executed on the RAM 48.

[0682] Next, the specific processing performed by the specific processing unit 290 of the data processing device 12 will be described. In the following description, the data processing device 12 will be referred to as the "server" and the headset terminal 314 will be referred to as the "terminal".

[0683] This invention relates to a system for automating reception operations and streamlining user registration procedures. The system's program processing is described below in natural language.

[0684] First, the terminal detects the user's presence. Sensors built into the terminal capture the user's movements and confirm that the user has approached the system. These sensors may include infrared sensors or cameras. At this stage, the terminal displays or voices a message to the user such as "Hello!" or "How can I help you today?"

[0685] Next, a catchy phrase designed to grab the user's attention is displayed on the device. For example, a message like "Easy registration makes using the service even more convenient!" might appear on the screen, and the same message might be played through the speaker. This piques the user's interest in the system and motivates them to start registering.

[0686] To begin registration, users provide information such as their name and email address using the device's touchscreen or keyboard. If the device has voice recognition capabilities, users can also input information by voice. For example, the user might say, "My name is Taro Tanaka. My email address is tanaka@example.com," and the information would be entered.

[0687] Next, the device sends the user's input information to the server. Specifically, the device creates an HTTP request and sends data, including the user's name and email address, to the server. The server receives this data and performs validation. For example, it checks whether the email address is in the correct format.

[0688] After the server has finished verifying the data, it saves the user's information to the database. If the save is successful, the server generates a processing result and sends a message to the terminal indicating that registration is complete. If the data is invalid, it generates an error message and sends it to the terminal.

[0689] Finally, the device receives a response from the server and notifies the user of its contents. The device's display shows "Registration completed successfully," and the same message is played through the speaker. This allows the user to confirm that the registration process was successful.

[0690] For example, a user stands in front of the terminal, and a sensor detects this. The terminal then displays "Hello! Make using our service even more convenient with easy registration!" and prompts the user to enter their name and email address. The user enters the information, and the terminal sends it to the server. The server completes the registration process, and the terminal informs the user, "Registration completed successfully." In this way, the present invention provides a user-friendly registration system.

[0691] The following describes the processing flow.

[0692] Step 1:

[0693] The device detects the user using sensors. These sensors include infrared sensors and cameras, allowing the device to capture the user's movements. This enables the system to recognize the user's presence.

[0694] Step 2:

[0695] The device displays or plays a greeting message to the user. For example, a message such as "Hello! How can I help you today?" might be displayed or played.

[0696] Step 3:

[0697] The device displays and plays a catchy slogan. For example, it might display "Easy registration makes using the service even more convenient!" on the screen and play the same message through the speaker. This attracts the user's attention.

[0698] Step 4:

[0699] The user enters their information using the device's input device (touchscreen or keyboard). This information includes things like their name and email address.

[0700] Step 5:

[0701] The terminal temporarily stores the user's input information and creates an HTTP request. This request includes the user's input information.

[0702] Step 6:

[0703] The device sends an HTTP request to the server. This allows the server to receive the user's information.

[0704] Step 7:

[0705] The server receives an HTTP request and parses the transmitted data. The server validates the data, checking if its format and content are correct.

[0706] Step 8:

[0707] The server verifies the data and saves it to the database. If the data saving is successful, the server generates a registration completion message. If the data is invalid, it generates an error message.

[0708] Step 9:

[0709] The server sends the processing results to the terminal in JSON format. The processing results include registration completion messages and error messages.

[0710] Step 10:

[0711] The terminal receives a response from the server and analyzes its contents. The analysis results are displayed on the screen and played back through the speaker. For example, "Registration completed successfully." might be displayed and played.

[0712] (Example 1)

[0713] Next, we will describe Example 1. In the following description, the data processing device 12 will be referred to as the "server," and the headset-type terminal 314 will be referred to as the "terminal."

[0714] Traditional registration systems require users to register manually, which is time-consuming and labor-intensive. Furthermore, they often lack sufficient validation to ensure the consistency and accuracy of entered information, potentially leading to inaccurate data being stored in the database. This raises concerns about a decline in service quality and efficiency.

[0715] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 1 is realized by the following means.

[0716] In this invention, the server includes means for validating the format and content of data, means for storing data that has passed validation in a database, and means for receiving a response from the server and notifying the user. This makes it possible to automate the user registration procedure, improve the accuracy of input information, and provide an efficient and reliable reception system.

[0717] A "user" refers to a person who uses the system to complete the registration process.

[0718] A "sensor" refers to a device, such as an infrared sensor or camera, installed in a terminal to detect the presence of a user.

[0719] A "catchphrase" refers to a short advertising phrase that a device displays or plays aloud to attract the user's attention.

[0720] "Input information" refers to personal information such as the user's name and email address that they provide when registering.

[0721] A "server" refers to a central control unit that receives user input information, validates it, and stores it in a database.

[0722] "Data validation" refers to the process of checking whether the format and content of the data received by the server are correct.

[0723] A "database" refers to an information management system used to store verified user input information.

[0724] An "HTTP request" refers to a type of communication protocol used to send user input information to a server.

[0725] "Response" refers to the message containing the processing result sent from the server to the terminal after the user's input information has been verified and saved.

[0726] "Voice recognition functionality" refers to the technology that converts spoken information provided by a user into text data.

[0727] This invention relates to a system for automating reception operations and streamlining user registration procedures. This system, by combining multiple means, enables efficient and accurate processing of user input information and its storage on a server. The program processing and hardware and software used in this system are described below in natural language.

[0728] First, the terminal detects the user's presence. Infrared sensors and cameras built into the terminal capture the user's movements and confirm that the user has approached the system. At this stage, the terminal displays or voices a message to the user such as "Hello!" or "How can I help you today?". The software used for this is a standard framework for analyzing sensor data.

[0729] Next, a catchy phrase designed to attract the user's attention is displayed on the device. For example, a message such as "Easy registration makes using the service even more convenient!" is displayed on the screen and played back through the speaker. This piques the user's interest in the system and motivates them to begin registration. The software used at this stage includes a speech synthesis engine and a display control module.

[0730] To begin registration, users provide information such as their name and email address using the device's touchscreen or keyboard. If the device has voice recognition capabilities, users can also input information by voice. For example, a user might say, "My name is Taro Tanaka. My email address is tanaka@example.com," and the information is entered. A voice recognition engine is used for this input.

[0731] Next, the terminal sends the user's input information to the server. Specifically, the terminal creates an HTTP request and sends data, including the user's name and email address, to the server. The server receives this data and validates its format and content. For example, it checks whether the email address is in the correct format. A standard web server and validation library are used here.

[0732] After the server completes data validation, it saves the user's information to the database. If the save is successful, the server generates a processing result and sends a message to the terminal indicating that registration is complete. If the data is invalid, it generates an error message and sends it to the terminal. A typical relational database is used as the database.

[0733] Finally, the device receives a response from the server and notifies the user of its contents. The device's display shows "Registration completed successfully," and the same message is played through the speaker. This allows the user to confirm that the registration process was successful.

[0734] As a concrete example, when a user stands in front of the device, an infrared sensor detects the user. The device then displays "Hello! Make using the service even more convenient with easy registration!" and prompts the user to enter their name and email address. The user enters the information, and the device sends it to the server. The server completes the registration process, and the device notifies the user that "Registration has been successfully completed."

[0735] The following are examples of prompt statements to input into the generating AI model.

[0736] "We want to provide a system that automates reception operations and streamlines the user registration process. We need a system that uses sensors to detect users, prompts them to enter their name and email address, sends the data to a server, and notifies the user of the processing results."

[0737] In this way, the present invention provides a user-friendly reception system.

[0738] The flow of the specific processing in Example 1 will be explained using Figure 11.

[0739] Step 1:

[0740] User detection

[0741] Input: The user must stand near the device.

[0742] Operation: The infrared sensor and camera built into the device detect the user's movements.

[0743] Data processing: Generates data that confirms the presence of a user based on the sensor.

[0744] Output: Sets a flag indicating that a user has been detected and generates a signal to proceed to the next step.

[0745] Step 2:

[0746] Displaying greetings and attention-grabbing messages

[0747] Input: Signal indicating that user is standing nearby

[0748] Operation: The device displays messages to the user such as "Hello!" or "How can I help you today?" on its screen.

[0749] Additional action: Play the same message from the speaker.

[0750] Data processing: Read fixed messages and generate audio data using a speech synthesis engine.

[0751] Output: Confirmation that the user received the message

[0752] Step 3:

[0753] Entering user information

[0754] Input: Requests to enter the user's name and email address.

[0755] Operation: Enter information using the touchscreen or keyboard.

[0756] Additional functionality: If voice recognition is available, the user can input information by voice.

[0757] Data processing: In the case of voice input, the speech recognition engine converts the audio into text data.

[0758] Output: Personal information such as the user's name and email address is recorded on the device.

[0759] Step 4:

[0760] Sending input data

[0761] Input: User's input information (name, email address, etc.)

[0762] Operation: The terminal creates an HTTP request and sends it to the server.

[0763] Data processing: Convert input data to JSON format and set it in the HTTP request body.

[0764] Output: The server receives the request and prepares for validation.

[0765] Step 5:

[0766] Data validation

[0767] Input: User information sent to the server

[0768] Operation: Checks the format and content of the data received by the server.

[0769] Data processing: Perform validation such as checking the format of email addresses and verifying string length.

[0770] Output: A validation result (success or failure) is generated.

[0771] Step 6:

[0772] Data storage

[0773] Input: User information that passed validation

[0774] Operation: The server connects to the database and executes a query to insert user information.

[0775] Data processing: Generate SQL statements to insert user information into the destination database.

[0776] Output: Result of save success or failure is generated.

[0777] Step 7:

[0778] Notification of results

[0779] Input: Response from the server (successful or error)

[0780] Operation: The device displays the received response on the screen and plays it through the speaker.

[0781] Data processing: Converting response data into a user-friendly format.

[0782] Output: Notifies the user that "Registration was completed successfully" or "An error occurred."

[0783] In this way, the system efficiently proceeds with the user registration process according to the processing steps and provides appropriate feedback to the user.

[0784] (Application Example 1)

[0785] Next, we will explain Application Example 1. In the following explanation, the data processing device 12 will be referred to as the "server," and the headset-type terminal 314 will be referred to as the "terminal."

[0786] In physical stores, there is a challenge in smoothly and automatically processing customer check-in procedures. Traditional check-in methods place a heavy burden on staff and often make it difficult for customers to complete the process quickly. We aim to solve this problem to improve the efficiency of check-in operations and enhance customer satisfaction.

[0787] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 1 is realized by the following means.

[0788] In this invention, the server includes a sensor means for detecting the presence of a user, a display means for displaying or playing a catchphrase aloud, an input means for receiving user input information, a transmission means for sending the received user input information to the server, a receiving means for receiving a response from the server, a notification means for notifying the user of the received response, and a confirmation means for displaying or playing a confirmation message aloud after registration is complete. This makes it possible to complete the registration process quickly and automatically when a customer visits the store.

[0789] "Sensor means" refers to sensors used to detect the presence or movement of a user, and includes devices such as infrared sensors and cameras.

[0790] "Display means for displaying or playing a catchphrase aloud" refers to a device or function for presenting a catchphrase to a user visually or audibly in order to attract the user's attention.

[0791] "Input means" refers to devices or functions that allow users to input information such as their name and email address, and includes touchscreens, keyboards, and voice recognition functions.

[0792] "Transmission means" refers to devices or functions used to send user input information to a server, and which utilize protocols such as HTTP requests.

[0793] "Receiving means" refers to the device or function used to receive responses from a server.

[0794] "Notification means" refers to devices or functions that notify the user of the content of the response received from the server, and includes displays, speakers, etc.

[0795] "Confirmation means" refers to a device or function that displays or plays a confirmation message after a user's registration is complete.

[0796] This invention relates to a system for quickly and automatically processing customer check-in procedures when customers visit a physical store. This system aims to improve the efficiency of check-in operations and enhance customer satisfaction by detecting the presence of users and automating the registration process.

[0797] 1. Hardware and software to be used

[0798] This system uses the following hardware and software.

[0799] Hardware: Smart display, camera, infrared sensor, speaker

[0800] Software: Python 3.x, Flask framework, SQLite database

[0801] 2. Data processing and data calculation

[0802] The system operates through the following steps:

[0803] 1. Sensor means:

[0804] The device detects the user's presence in real time through compatible cameras and infrared sensors. This allows the terminal to automatically initiate the next processing step.

[0805] 2. Display means:

[0806] When a user stands in front of the device, a catchphrase (e.g., "Hello! We look forward to seeing you.") is displayed on the screen, and the same message is played from the speaker.

[0807] 3. Input method:

[0808] Users can enter information such as their name and email address using the touchscreen or voice recognition. The voice recognition function converts the information entered by the user verbally into text.

[0809] 4. Transmission method:

[0810] The information entered by the user is sent via an HTTP request to the server hosted by the Flask application.

[0811] 5. Receiving means:

[0812] The server receives the input information, performs validation (e.g., checking the format of the email address), and generates an appropriate response.

[0813] 6. Notification and confirmation means:

[0814] The system receives a response from the server (e.g., "Registration completed successfully") and notifies the user via the display and speaker.

[0815] 3. Specific examples

[0816] Example 1:

[0817] In a restaurant, when a new customer stands in front of a terminal, a camera detects their presence. The display then shows, "Hello! Please enter your name and email address." Once the user completes the input, the information is sent to the server, and the display and speaker notify the user that registration has been successfully completed.

[0818] Example 2:

[0819] When guests check in at the hotel lobby, scanning a QR code automatically retrieves their pre-registered information, allowing for a smooth check-in process.

[0820] 4. Example of a prompt statement

[0821] Examples of prompts for a generative AI model:

[0822] "Please write the code to implement the following system: A terminal installed in a physical store detects customers using sensors and allows users to register using simple touch operations or voice recognition. The system will use the Python Flask framework and an SQLite database to send the entered name and email address to a server and store it in the database."

[0823] The flow of a specific process in Application Example 1 will be explained using Figure 12.

[0824] Step 1:

[0825] The device detects the user's presence. The input consists of the user's location and movement, which are detected by cameras and infrared sensors. Once the sensors confirm the user's presence, the device proceeds to the next step.

[0826] Step 2:

[0827] The device displays a catchphrase on its screen and plays a greeting message through its speaker. The user's presence information, detected in step 1, is used as input. This effectively attracts the user's attention.

[0828] Step 3:

[0829] The terminal receives user input information. Touchscreens and voice recognition functions are used as input methods. When the user enters information such as their name and email address, it is recorded in the terminal. The user's action in completing the input is the specific action.

[0830] Step 4:

[0831] The terminal sends user input information to the server. HTTP requests are used as the transmission path. The input includes the user's name and email address. The server receives this information and proceeds to the next step.

[0832] Step 5:

[0833] The server validates the user information it receives. The input is user information received via an HTTP request. The server checks if the email address format is correct and verifies that there is no invalid data. Once validation is complete, it proceeds to the next step.

[0834] Step 6:

[0835] The server validates the information and saves it to the database. The input is user information that has passed validation. SQLite is used as the database. We verify that this information has been saved accurately.

[0836] Step 7:

[0837] The server generates the results of the save process and creates a response message. The input is whether the save to the database was successful or not; if successful, "Registration completed successfully" is generated, and if unsuccessful, an error message is generated. This is then sent to the terminal.

[0838] Step 8:

[0839] The terminal receives a response from the server and notifies the user. The input is the response message from the server, and the specific actions include displaying the message on the screen and playing the same message through the speaker.

[0840] Step 9:

[0841] A confirmation message is displayed or played audibly after registration is complete. The input is the registration completion message from the server. This allows the user to confirm that the registration process was successful. Specifically, the terminal displays the message "Registration completed successfully" and plays it through the speaker.

[0842] Furthermore, an emotion engine that estimates the user's emotions may be incorporated. That is, the identification processing unit 290 may use the emotion identification model 59 to estimate the user's emotions and perform identification processing using the user's emotions.

[0843] This invention relates to a system for automating reception operations and streamlining user registration procedures, and further incorporates an emotion engine to recognize and appropriately respond to user emotions. The system's program processing is described below in natural language.

[0844] First, the device detects the user's presence. Sensors built into the device (such as infrared sensors or cameras) capture the user's movements and confirm that the user has approached the system. At this stage, the device displays or voices a greeting message to the user, such as "Hello!" or "How can I help you today?"

[0845] Next, a catchy phrase is displayed or played aloud. For example, displaying "Easy registration makes using the service even more convenient!" on the screen and playing the same message through the speaker attracts the user's attention. This makes the user interested in the system and motivates them to start registering.

[0846] To begin registration, users provide input information such as their name and email address using the device's touchscreen or keyboard. This is where the emotion engine comes into play, analyzing the user's emotions from their facial expressions and tone of voice. For example, if the user appears nervous, the device will adjust its tone to be gentler.

[0847] The terminal temporarily stores the information entered by the user and creates an HTTP request. This request contains the user's input information. The terminal sends this HTTP request to the server. The server receives the HTTP request and parses and validates the data. The server checks if the entered data is in the correct format and corrects or supplements the data as needed.

[0848] Next, the server completes the verification and saves the user's information to the database. If the data saving is successful, the server generates a registration completion message. If the data is invalid, the server generates an error message. The server sends the processing results it generates to the terminal in JSON format. This result includes the registration completion message and any error messages.

[0849] The device receives a response from the server and notifies the user of its contents. The received response is displayed on the screen and played through the speaker. For example, it might display and play "Registration completed successfully." The emotion engine adjusts the tone and information of the response based on the user's emotions at that time. For example, if the user is feeling anxious about registering, the device will add an encouraging message.

[0850] In this way, as users use the system to register, the emotion engine recognizes the user's emotions and flexibly adjusts its response, creating a user-friendly system. For example, when a user stands in front of the terminal, a sensor detects it. A catchy phrase is displayed and played, and as the user enters information, the emotion engine analyzes their facial expressions and voice. The terminal sends the information to the server, and after the server completes the registration process, the terminal informs the user in a gentle tone, "Registration completed successfully." This allows users to use the service with peace of mind.

[0851] The following describes the processing flow.

[0852] Step 1:

[0853] The device detects the user using its sensors. Infrared sensors and cameras on the device confirm the user's presence and recognize that the user has approached the system. This prepares the device to proceed to the next step.

[0854] Step 2:

[0855] The device displays or plays a greeting message to the user. For example, it might display a message like, "Hello! How can I help you today?" on the screen and simultaneously play it through the speaker.

[0856] Step 3:

[0857] The device displays and plays a catchy slogan. The display shows "Easy registration makes using the service even more convenient!" and the same message is played through the speaker. This attracts the user's attention and piques their interest.

[0858] Step 4:

[0859] The user inputs their information using the device's input devices (touchscreen, keyboard) or voice recognition function. At this point, the emotion engine analyzes the user's facial expressions and tone of voice to recognize their emotions. For example, if the user appears nervous, the system adjusts its response to be in a gentler tone.

[0860] Step 5:

[0861] The terminal temporarily stores the user's input information and creates an HTTP request. This request includes the user's name, email address, and other input information.

[0862] Step 6:

[0863] The device sends an HTTP request to the server. The transmitted data reaches the server via the internet or internal network.

[0864] Step 7:

[0865] The server receives an HTTP request and parses the transmitted data. The server verifies the format and content of the data and checks whether the user's input information is correct.

[0866] Step 8:

[0867] The server verifies the data and saves it to the database. If the data is saved successfully, the server generates a registration completion message. If the data is invalid, the server generates an error message.

[0868] Step 9:

[0869] The server sends the processing results it generates to the terminal in JSON format. This result includes registration completion messages and error messages.

[0870] Step 10:

[0871] The device receives a response from the server and analyzes its contents. Based on the analysis, it displays a message on the screen and plays a message through the speaker. For example, it might display and play "Registration completed successfully." Furthermore, an emotion engine adjusts the tone and information of the response based on the user's emotions. If the user is feeling anxious about registering, the device will add an encouraging message.

[0872] Through these steps, a system will be implemented that allows users to register with peace of mind.

[0873] (Example 2)

[0874] Next, we will describe Example 2. In the following description, the data processing device 12 will be referred to as the "server," and the headset-type terminal 314 will be referred to as the "terminal."

[0875] In modern reception services, users often have to perform complex procedures themselves, leading to cumbersome processes and a poor user experience. Furthermore, traditional systems often fail to address user emotions, frequently causing anxiety and tension. This, in turn, reduces user satisfaction and operational efficiency. Therefore, there is a need for a system that allows users to relax and complete procedures smoothly.

[0876] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 2 is realized by the following means.

[0877] In this invention, the server includes means for detecting the presence of a user, means for displaying or playing a catchphrase aloud, and means for receiving user input information. This allows users to proceed with procedures easily and intuitively, and enables appropriate responses based on sentiment analysis, thereby improving user satisfaction and increasing operational efficiency.

[0878] "Means for detecting the presence of a user" refers to devices that automatically detect when a user approaches the system, such as infrared sensors or cameras.

[0879] "Means for displaying or playing catchphrases" refers to devices that use displays or speakers to visually or audibly present messages or phrases intended to attract the user's attention.

[0880] "Means for receiving user input information" refers to means by which a user enters necessary information, such as their name and email address, into the system using a touchscreen, keyboard, or voice input device.

[0881] "Means for analyzing user emotions" refers to devices or software that analyze the user's facial expressions and voice tone acquired through cameras or voice input devices to determine the user's emotional state.

[0882] "Means for temporarily storing user input information" refers to a device that temporarily stores information entered by a user in memory or storage.

[0883] "Means of sending user input information received to the server" refers to means of sending user input information from the terminal to the server using communication protocols such as HTTP requests.

[0884] "Means for analyzing and verifying responses from a server" refers to a device or software for receiving data transmitted from a server and analyzing and verifying its contents.

[0885] "Means for notifying the user of received responses" refers to devices that use displays or speakers to notify the user of messages and results received from the server.

[0886] "Means for adjusting the content and tone of responses based on sentiment analysis" refers to a device or software that appropriately modifies the content and tone of responses from the server according to the user's emotional state, thereby providing a response tailored to the user.

[0887] This invention relates to a system for efficiently and user-friendly user registration procedures. Specific embodiments are shown below.

[0888] First, the device detects the user's presence using infrared sensors and a camera. Specifically, when a user approaches the device, the sensors receive a signal and the camera captures an image of the user. This process allows the device to confirm that the user is nearby.

[0889] Next, the device displays or plays a catchphrase using its display and speaker. For example, the display might show the message, "Easy registration makes using the service even more convenient!", and the same message might be played through the speaker. This attracts the user's attention and motivates them to begin the registration process.

[0890] The user enters information such as their name and email address using the device's touchscreen or keyboard. Once the input is complete, the device's built-in emotion engine analyzes the user's facial expressions and voice tone. The camera captures the user's facial expressions, and the voice input device records their voice tone, allowing the emotion engine to determine the user's emotional state. For example, if the user is nervous, the device will change its tone to a gentler one.

[0891] The terminal then temporarily stores the received user input information in memory and generates an HTTP request. This request includes the user's name, email address, and sentiment analysis results. The generated HTTP request is then sent to the server.

[0892] The server receives HTTP requests sent from the terminal and parses and validates the data. The server checks the format and completeness of the data and makes corrections as necessary. If the data is confirmed to be in the correct format, the server saves the user's information to the database. Upon successful data saving, the server generates a registration completion message; if there are any problems with the data, it generates an error message. The generated results are sent to the terminal in JSON format.

[0893] The device receives a response from the server and notifies the user of its contents. The notification is displayed on the screen and played through the speaker. For example, the message "Registration completed successfully." is displayed and played simultaneously. The emotion engine then analyzes the user's facial expressions again and adjusts the tone and content of the response as needed. For example, if the user is feeling anxious, it adds a reassuring message such as "Don't worry, everything went smoothly."

[0894] In this way, as users use the system to complete the registration process, the emotion engine recognizes the user's emotions and adjusts its response appropriately, resulting in a user-friendly reception system.

[0895] Examples of specific prompt messages

[0896] "This system automates reception tasks. When a user approaches the terminal, a sensor detects their presence and displays a greeting message. Next, a catchy phrase is displayed to capture the user's attention. Once the user enters their information, an emotion engine analyzes their facial expressions and adjusts its response accordingly. The server analyzes and stores the data and generates a registration completion message. If the user appears anxious, an encouraging message is also added."

[0897] The flow of the specific processing in Example 2 will be explained using Figure 13.

[0898] Step 1:

[0899] Detect the presence of a user.

[0900] The device detects the user's presence using infrared sensors and cameras. User movement and location information are acquired as input. The system confirms the user's approach by emitting signals from the sensors and capturing images from the cameras. A flag indicating user detection is set as output.

[0901] Step 2:

[0902] Display and play the catchphrase.

[0903] The device displays or plays a catchphrase using its display and speaker. It uses flags detected by the user as input. The display shows the message "Easy registration makes using the service even more convenient!", and the same message is played through the speaker. The output provides visual and auditory information designed to attract the user's attention.

[0904] Step 3:

[0905] Enter user information

[0906] The user enters information such as their name and email address using a touchscreen or keyboard. The input is text data generated by the user's actions. The terminal receives this data and temporarily stores it in memory. The output is the user's input information, which is then stored in memory.

[0907] Step 4:

[0908] Analyze user emotions

[0909] The emotion engine built into the device analyzes the user's facial expressions and voice tone. Inputs include image data of facial expressions captured by the camera and audio data acquired by a voice input device. The emotion engine analyzes this data to determine the user's emotional state. The output is the user's emotional data.

[0910] Step 5:

[0911] Temporarily store data and generate and send an HTTP request.

[0912] The terminal temporarily stores the user's input information in memory and generates an HTTP request. The inputs used are the user's name, email address, and sentiment analysis results. An HTTP request containing this data is created and sent to the server. The output is an HTTP request sent back to the server.

[0913] Step 6:

[0914] The server analyzes and verifies the data and saves it to the database.

[0915] The server receives an HTTP request sent from the terminal. The input includes data containing the user's name, email address, and sentiment analysis results. The server parses this data and verifies its format and completeness. If the data is correct, it is saved to the database, and the registration process is complete. The output generates a registration completion flag or an error message.

[0916] Step 7:

[0917] The server generates and sends the processing results.

[0918] The server generates processing results based on the data validation results and sends them to the terminal. The data validation results are used as input. If successful, a registration completion message is generated; if unsuccessful, an error message is generated. This is sent to the terminal in JSON format. The processing results are sent to the terminal as output.

[0919] Step 8:

[0920] Notify the user of the results and respond in a way that reflects their emotions.

[0921] The terminal receives a response sent from the server and notifies the user of its contents. Response data is used as input. The display shows "Registration completed successfully," and plays it through the speaker. The emotion engine analyzes the user's facial expressions again and adjusts the tone and content of the response as needed. For example, if the user is feeling anxious, it will inform them in a gentle tone, "Please rest assured. Everything has been completed successfully." As output, the adjusted notification message is provided to the user through the display and speaker.

[0922] (Application Example 2)

[0923] Next, we will explain application example 2. In the following explanation, the data processing device 12 will be referred to as the "server," and the headset-type terminal 314 will be referred to as the "terminal."

[0924] Traditional reception procedures often made it difficult to respond to users' emotions, leading to frequent instances of user anxiety. This resulted in a poor user experience and decreased service utilization. Furthermore, manual reception work is time-consuming and inefficient, highlighting the need for faster and more efficient methods.

[0925] In Application Example 2, the specific processing performed by the specific processing unit 290 of the data processing device 12 is realized by the following means. In this invention, the server includes means for detecting the presence of a user by a sensor, means for displaying or playing a catchphrase aloud, means for receiving user input information, means for transmitting the received user input information to the server, means for receiving a response from the server, means for notifying the user of the received response, image and audio input means for analyzing the user's emotions, and means for adjusting the response based on the analysis results. This makes it possible to provide a smooth reception procedure that takes the user's emotions into consideration.

[0926] "Means of detecting the presence of a user using sensors" refers to sensor technology used to confirm that a user has approached the system, such as infrared sensors or cameras.

[0927] "Means of displaying or playing a catchphrase" refers to technologies that display messages on a screen or play them aloud from a speaker to encourage users to use the system.

[0928] "Means for receiving user input information" refers to interfaces such as touchscreens, keyboards, and voice input functions that users use to input information such as their name and email address.

[0929] "Means of sending user input information to the server" refers to communication technologies used to transmit user-entered information, primarily using HTTP requests via the internet.

[0930] "Means of receiving responses from a server" refers to communication technologies used to receive processing results generated by a server, primarily via the internet in JSON format.

[0931] "Means of notifying the user of received responses" refer to technologies such as displaying information on a screen or outputting audio to clearly inform the user of the processing results received from the server.

[0932] "Image and audio input means for analyzing user emotions" refers to a technology that uses cameras and microphones to acquire data to detect the user's facial expressions and tone of voice, and then performs emotion analysis.

[0933] "Means of adjusting responses based on analysis results" refers to a technology that adjusts the content and tone of the system's responses in real time based on the results of sentiment analysis, providing optimal feedback to the user.

[0934] Specification: Modes for Carrying Out the Invention

[0935] Program generation

[0936] The program for implementing the "Smart Welcome" application system, as an example of its application, primarily has the following functions:

[0937] Hardware and software

[0938] Hardware:

[0939] Smartphone (camera, microphone, touchscreen)

[0940] Server (database, processing engine)

[0941] software:

[0942] EmotionEngine (emotion recognition library)

[0943] OpenCV (image analysis library)

[0944] Requests (HTTP Request Library)

[0945] Data processing and data calculation

[0946] Smartphone-side processing

[0947] 1. Scan the QR code:

[0948] When a user scans the QR code at the store entrance with their smartphone, the "Smart Welcome" app launches and the check-in process begins.

[0949] 2. Emotion analysis:

[0950] Using the smartphone's camera and microphone, EmotionEngine is used to acquire and analyze the user's facial expressions and voice data. This allows for real-time detection of the user's emotions (e.g., tension, joy, excitement).

[0951] 3. Input information acceptance:

[0952] The user enters registration information such as their name and email address using the touchscreen of their smartphone.

[0953] 4. Data transmission:

[0954] The entered data is sent to the server in HTTP request format.

[0955] Server-side processing

[0956] 1. Data reception and analysis:

[0957] The server analyzes the received user data and verifies its format and content.

[0958] 2. Data storage:

[0959] The data that passed verification is saved to the database. The system then determines whether the saving was successful or if an error occurred.

[0960] 3. Response generation:

[0961] Generate a user sentiment analysis report, a registration completion message, or an error message, and send it to the smartphone in JSON format.

[0962] Display on the smartphone

[0963] 1. Response display:

[0964] The system receives a response from the server and notifies the user with a gentle tone and message that takes their feelings into consideration. For example, it might display a message such as, "Registration has been successfully completed. Please use the service with confidence."

[0965] Specific example

[0966] In a real-world example, when a user scans a QR code at the store entrance with their smartphone, the "Smart Welcome" app launches and begins the check-in process. During this process, the app uses the camera and microphone to analyze the user's emotions and provide an appropriate response. For instance, if the user appears nervous, it displays a gentle message such as, "Hello, please relax," and processes the entered information in real time to register the user.

[0967] Example of a prompt

[0968] I want to create an app where users scan a QR code at the store entrance with their smartphone to begin the check-in process. The app will analyze the user's facial expressions and tone of voice to determine their emotions and generate an appropriate response. If the user is nervous, it will respond in a gentle tone. Finally, it will display a message indicating that the registration process is complete.

[0969] The flow of a specific process in Application Example 2 will be explained using Figure 14.

[0970] Step 1:

[0971] The user scans a QR code at the store entrance. This launches the "Smart Welcome" app on their device, initiating the check-in process. The input is the image data of the QR code, and the output is the trigger for launching the app.

[0972] Step 2:

[0973] When the app is launched, the device's built-in camera and microphone capture the user's facial expressions and voice in real time. The input consists of video and audio data from the camera and microphone, while the output is the information necessary for sentiment analysis using this data.

[0974] Step 3:

[0975] The device invokes EmotionEngine for emotion analysis, which analyzes captured facial and audio data. The input is video and audio data, and the output is the analysis result regarding the user's emotional state (e.g., tension, joy, excitement, etc.).

[0976] Step 4:

[0977] Based on the EmotionEngine's analysis results, the device generates an appropriate response message. For example, if the user is feeling anxious, it might generate a message such as, "Hello, please relax." The input is the emotion analysis result, and the output is the response message to the user.

[0978] Step 5:

[0979] The terminal displays a response message it has generated, prompting the user to enter registration information. The user enters information such as their name and email address using the touchscreen. The input is the user's basic information, and the output is the data stored in the registration information fields.

[0980] Step 6:

[0981] The terminal sends the entered registration information to the server in the form of an HTTP request. The input is the user's registration information, and the output is the HTTP request sent to the server.

[0982] Step 7:

[0983] This function parses HTTP requests received by the server and verifies the format and content of the data. The input is the HTTP request data, and the output is the verified data or error messages.

[0984] Step 8:

[0985] The server saves the validated data to the database and generates the processing result. The input is the validated data, and the output is a processing result message (e.g., registration complete, error occurred).

[0986] Step 9:

[0987] The server sends a processing result message generated by the server to the terminal in JSON format. The input is the processing result message, and the output is the JSON data sent to the terminal.

[0988] Step 10:

[0989] The terminal receives a response from the server and displays or audibly notifies the user of a response message. EmotionEngine's analysis results are taken into consideration, and if the user is nervous, a message such as "Registration completed successfully. Please use the service with confidence" is displayed in a gentle tone. The input is the response data from the server, and the output is the message displayed or audibly notified.

[0990] The specific processing unit 290 transmits the result of the specific processing to the headset terminal 314. In the headset terminal 314, the control unit 46A causes the speaker 240 and display 343 to output the result of the specific processing. The microphone 238 acquires audio indicating user input for the result of the specific processing. The control unit 46A transmits the audio data indicating user input acquired by the microphone 238 to the data processing unit 12. In the data processing unit 12, the specific processing unit 290 acquires the audio data.

[0991] Data generation model 58 is a type of so-called generative AI (Artificial Intelligence). One example of data generation model 58 is ChatGPT (Internet search<URL: https: / / openai.com / blog / chatgpt> ), Gemini (Internet search) <url: https: gemini.google.com ?hl="ja">Examples of generative AI include the following. The data generation model 58 is obtained by performing deep learning on a neural network. The data generation model 58 is input with prompts containing instructions, and with inference data such as audio data representing speech, text data representing text, and image data representing images. The data generation model 58 infers from the input inference data according to the instructions indicated by the prompts, and outputs the inference results in data formats such as audio data and text data. Here, inference refers to, for example, analysis, classification, prediction, and / or summarization.

[0992] In the above embodiment, an example was given in which specific processing is performed by the data processing device 12, but the technology of this disclosure is not limited thereto, and specific processing may also be performed by the headset terminal 314.

[0993] [Fourth Embodiment]

[0994] Figure 7 shows an example of the configuration of the data processing system 410 according to the fourth embodiment.

[0995] As shown in Figure 7, the data processing system 410 includes a data processing device 12 and a robot 414. An example of the data processing device 12 is a server.

[0996] The data processing device 12 comprises a computer 22, a database 24, and a communication interface 26. The computer 22 is an example of a "computer" related to the technology of this disclosure. The computer 22 comprises a processor 28, RAM 30, and storage 32. The processor 28, RAM 30, and storage 32 are connected to a bus 34. The database 24 and the communication interface 26 are also connected to the bus 34. The communication interface 26 is connected to a network 54. An example of the network 54 is a WAN (Wide Area Network) and / or a LAN (Local Area Network).

[0997] The robot 414 includes a computer 36, a microphone 238, a speaker 240, a camera 42, a communication interface 44, and a controlled object 443. The computer 36 includes a processor 46, RAM 48, and storage 50. The processor 46, RAM 48, and storage 50 are connected to a bus 52. The microphone 238, speaker 240, camera 42, and controlled object 443 are also connected to the bus 52.

[0998] The microphone 238 receives voice signals from the user 20 and receives instructions from the user 20. The microphone 238 captures the voice signals from the user 20, converts the captured voice into audio data, and outputs it to the processor 46. The speaker 240 outputs audio according to the instructions from the processor 46.

[0999] Camera 42 is a small digital camera equipped with an optical system including a lens, aperture, and shutter, and an image sensor such as a CMOS (Complementary Metal-Oxide-Semiconductor) image sensor or a CCD (Charge Coupled Device) image sensor, and captures images of the area around the user 20 (for example, an imaging range defined by a field of view equivalent to the width of a typical healthy person's field of vision).

[1000] Communication interface 44 is connected to network 54. Communication interfaces 44 and 26 are responsible for the exchange of various information between processor 46 and processor 28 via network 54. The exchange of various information between processor 46 and processor 28 using communication interfaces 44 and 26 is performed in a secure manner.

[1001] The controlled object 443 includes a display device, LEDs in the eyes, and motors that drive the arms, hands, and feet. The posture and gestures of the robot 414 are controlled by controlling the motors of the arms, hands, and feet. Some of the robot 414's emotions can be expressed by controlling these motors. Furthermore, the robot 414's facial expressions can also be expressed by controlling the illumination state of the LEDs in its eyes.

[1002] Figure 8 shows an example of the main functions of the data processing device 12 and the robot 414. As shown in Figure 8, the data processing device 12 performs specific processing using the processor 28. The storage 32 stores the specific processing program 56.

[1003] The specific processing program 56 is an example of a "program" relating to the technology of this disclosure. The processor 28 reads the specific processing program 56 from the storage 32 and executes the read specific processing program 56 on the RAM 30. The specific processing is realized by the processor 28 operating as a specific processing unit 290 in accordance with the specific processing program 56 executed on the RAM 30.

[1004] The storage 32 stores the data generation model 58 and the emotion identification model 59. The data generation model 58 and the emotion identification model 59 are used by the identification processing unit 290.

[1005] In robot 414, the processor 46 performs the reception output processing. The storage 50 stores the reception output program 60. The processor 46 reads the reception output program 60 from the storage 50 and executes the read reception output program 60 on the RAM 48. The reception output processing is realized by the processor 46 operating as a control unit 46A according to the reception output program 60 executed on the RAM 48.

[1006] Next, the specific processing performed by the specific processing unit 290 of the data processing device 12 will be described. In the following description, the data processing device 12 will be referred to as the "server" and the robot 414 as the "terminal".

[1007] This invention relates to a system for automating reception operations and streamlining user registration procedures. The system's program processing is described below in natural language.

[1008] First, the terminal detects the user's presence. Sensors built into the terminal capture the user's movements and confirm that the user has approached the system. These sensors may include infrared sensors or cameras. At this stage, the terminal displays or voices a message to the user such as "Hello!" or "How can I help you today?"

[1009] Next, a catchy phrase designed to grab the user's attention is displayed on the device. For example, a message like "Easy registration makes using the service even more convenient!" might appear on the screen, and the same message might be played through the speaker. This piques the user's interest in the system and motivates them to start registering.

[1010] To begin registration, users provide information such as their name and email address using the device's touchscreen or keyboard. If the device has voice recognition capabilities, users can also input information by voice. For example, the user might say, "My name is Taro Tanaka. My email address is tanaka@example.com," and the information would be entered.

[1011] Next, the device sends the user's input information to the server. Specifically, the device creates an HTTP request and sends data, including the user's name and email address, to the server. The server receives this data and performs validation. For example, it checks whether the email address is in the correct format.

[1012] After the server has finished verifying the data, it saves the user's information to the database. If the save is successful, the server generates a processing result and sends a message to the terminal indicating that registration is complete. If the data is invalid, it generates an error message and sends it to the terminal.

[1013] Finally, the device receives a response from the server and notifies the user of its contents. The device's display shows "Registration completed successfully," and the same message is played through the speaker. This allows the user to confirm that the registration process was successful.

[1014] For example, a user stands in front of the terminal, and a sensor detects this. The terminal then displays "Hello! Make using our service even more convenient with easy registration!" and prompts the user to enter their name and email address. The user enters the information, and the terminal sends it to the server. The server completes the registration process, and the terminal informs the user, "Registration completed successfully." In this way, the present invention provides a user-friendly registration system.

[1015] The following describes the processing flow.

[1016] Step 1:

[1017] The device detects the user using sensors. These sensors include infrared sensors and cameras, allowing the device to capture the user's movements. This enables the system to recognize the user's presence.

[1018] Step 2:

[1019] The device displays or plays a greeting message to the user. For example, a message such as "Hello! How can I help you today?" might be displayed or played.

[1020] Step 3:

[1021] The device displays and plays a catchy slogan. For example, it might display "Easy registration makes using the service even more convenient!" on the screen and play the same message through the speaker. This attracts the user's attention.

[1022] Step 4:

[1023] The user enters their information using the device's input device (touchscreen or keyboard). This information includes things like their name and email address.

[1024] Step 5:

[1025] The terminal temporarily stores the user's input information and creates an HTTP request. This request includes the user's input information.

[1026] Step 6:

[1027] The device sends an HTTP request to the server. This allows the server to receive the user's information.

[1028] Step 7:

[1029] The server receives an HTTP request and parses the transmitted data. The server validates the data, checking if its format and content are correct.

[1030] Step 8:

[1031] The server verifies the data and saves it to the database. If the data saving is successful, the server generates a registration completion message. If the data is invalid, it generates an error message.

[1032] Step 9:

[1033] The server sends the processing results to the terminal in JSON format. The processing results include registration completion messages and error messages.

[1034] Step 10:

[1035] The terminal receives a response from the server and analyzes its contents. The analysis results are displayed on the screen and played back through the speaker. For example, "Registration completed successfully." might be displayed and played.

[1036] (Example 1)

[1037] Next, we will describe Example 1. In the following description, the data processing device 12 will be referred to as the "server" and the robot 414 as the "terminal".

[1038] Traditional registration systems require users to register manually, which is time-consuming and labor-intensive. Furthermore, they often lack sufficient validation to ensure the consistency and accuracy of entered information, potentially leading to inaccurate data being stored in the database. This raises concerns about a decline in service quality and efficiency.

[1039] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 1 is realized by the following means.

[1040] In this invention, the server includes means for validating the format and content of data, means for storing data that has passed validation in a database, and means for receiving a response from the server and notifying the user. This makes it possible to automate the user registration procedure, improve the accuracy of input information, and provide an efficient and reliable reception system.

[1041] A "user" refers to a person who uses the system to complete the registration process.

[1042] A "sensor" refers to a device, such as an infrared sensor or camera, installed in a terminal to detect the presence of a user.

[1043] A "catchphrase" refers to a short advertising phrase that a device displays or plays aloud to attract the user's attention.

[1044] "Input information" refers to personal information such as the user's name and email address that they provide when registering.

[1045] A "server" refers to a central control unit that receives user input information, validates it, and stores it in a database.

[1046] "Data validation" refers to the process of checking whether the format and content of the data received by the server are correct.

[1047] A "database" refers to an information management system used to store verified user input information.

[1048] An "HTTP request" refers to a type of communication protocol used to send user input information to a server.

[1049] "Response" refers to the message containing the processing result sent from the server to the terminal after the user's input information has been verified and saved.

[1050] "Voice recognition functionality" refers to the technology that converts spoken information provided by a user into text data.

[1051] This invention relates to a system for automating reception operations and streamlining user registration procedures. This system, by combining multiple means, enables efficient and accurate processing of user input information and its storage on a server. The program processing and hardware and software used in this system are described below in natural language.

[1052] First, the terminal detects the user's presence. Infrared sensors and cameras built into the terminal capture the user's movements and confirm that the user has approached the system. At this stage, the terminal displays or voices a message to the user such as "Hello!" or "How can I help you today?". The software used for this is a standard framework for analyzing sensor data.

[1053] Next, a catchy phrase designed to attract the user's attention is displayed on the device. For example, a message such as "Easy registration makes using the service even more convenient!" is displayed on the screen and played back through the speaker. This piques the user's interest in the system and motivates them to begin registration. The software used at this stage includes a speech synthesis engine and a display control module.

[1054] To begin registration, users provide information such as their name and email address using the device's touchscreen or keyboard. If the device has voice recognition capabilities, users can also input information by voice. For example, a user might say, "My name is Taro Tanaka. My email address is tanaka@example.com," and the information is entered. A voice recognition engine is used for this input.

[1055] Next, the terminal sends the user's input information to the server. Specifically, the terminal creates an HTTP request and sends data, including the user's name and email address, to the server. The server receives this data and validates its format and content. For example, it checks whether the email address is in the correct format. A standard web server and validation library are used here.

[1056] After the server completes data validation, it saves the user's information to the database. If the save is successful, the server generates a processing result and sends a message to the terminal indicating that registration is complete. If the data is invalid, it generates an error message and sends it to the terminal. A typical relational database is used as the database.

[1057] Finally, the device receives a response from the server and notifies the user of its contents. The device's display shows "Registration completed successfully," and the same message is played through the speaker. This allows the user to confirm that the registration process was successful.

[1058] As a concrete example, when a user stands in front of the device, an infrared sensor detects the user. The device then displays "Hello! Make using the service even more convenient with easy registration!" and prompts the user to enter their name and email address. The user enters the information, and the device sends it to the server. The server completes the registration process, and the device notifies the user that "Registration has been successfully completed."

[1059] The following are examples of prompt statements to input into the generating AI model.

[1060] "We want to provide a system that automates reception operations and streamlines the user registration process. We need a system that uses sensors to detect users, prompts them to enter their name and email address, sends the data to a server, and notifies the user of the processing results."

[1061] In this way, the present invention provides a user-friendly reception system.

[1062] The flow of the specific processing in Example 1 will be explained using Figure 11.

[1063] Step 1:

[1064] User detection

[1065] Input: The user must stand near the device.

[1066] Operation: The infrared sensor and camera built into the device detect the user's movements.

[1067] Data processing: Generates data that confirms the presence of a user based on the sensor.

[1068] Output: Sets a flag indicating that a user has been detected and generates a signal to proceed to the next step.

[1069] Step 2:

[1070] Displaying greetings and attention-grabbing messages

[1071] Input: Signal indicating that user is standing nearby

[1072] Operation: The device displays messages to the user such as "Hello!" or "How can I help you today?" on its screen.

[1073] Additional action: Play the same message from the speaker.

[1074] Data processing: Read fixed messages and generate audio data using a speech synthesis engine.

[1075] Output: Confirmation that the user received the message

[1076] Step 3:

[1077] Entering user information

[1078] Input: Requests to enter the user's name and email address.

[1079] Operation: Enter information using the touchscreen or keyboard.

[1080] Additional functionality: If voice recognition is available, the user can input information by voice.

[1081] Data processing: In the case of voice input, the speech recognition engine converts the audio into text data.

[1082] Output: Personal information such as the user's name and email address is recorded on the device.

[1083] Step 4:

[1084] Sending input data

[1085] Input: User's input information (name, email address, etc.)

[1086] Operation: The terminal creates an HTTP request and sends it to the server.

[1087] Data processing: Convert input data to JSON format and set it in the HTTP request body.

[1088] Output: The server receives the request and prepares for validation.

[1089] Step 5:

[1090] Data validation

[1091] Input: User information sent to the server

[1092] Operation: Checks the format and content of the data received by the server.

[1093] Data processing: Perform validation such as checking the format of email addresses and verifying string length.

[1094] Output: A validation result (success or failure) is generated.

[1095] Step 6:

[1096] Data storage

[1097] Input: User information that passed validation

[1098] Operation: The server connects to the database and executes a query to insert user information.

[1099] Data processing: Generate SQL statements to insert user information into the destination database.

[1100] Output: Result of save success or failure is generated.

[1101] Step 7:

[1102] Notification of results

[1103] Input: Response from the server (successful or error)

[1104] Operation: The device displays the received response on the screen and plays it through the speaker.

[1105] Data processing: Converting response data into a user-friendly format.

[1106] Output: Notifies the user that "Registration was completed successfully" or "An error occurred."

[1107] In this way, the system efficiently proceeds with the user registration process according to the processing steps and provides appropriate feedback to the user.

[1108] (Application Example 1)

[1109] Next, we will explain Application Example 1. In the following explanation, the data processing device 12 will be referred to as the "server" and the robot 414 as the "terminal".

[1110] In physical stores, there is a challenge in smoothly and automatically processing customer check-in procedures. Traditional check-in methods place a heavy burden on staff and often make it difficult for customers to complete the process quickly. We aim to solve this problem to improve the efficiency of check-in operations and enhance customer satisfaction.

[1111] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 1 is realized by the following means.

[1112] In this invention, the server includes a sensor means for detecting the presence of a user, a display means for displaying or playing a catchphrase aloud, an input means for receiving user input information, a transmission means for sending the received user input information to the server, a receiving means for receiving a response from the server, a notification means for notifying the user of the received response, and a confirmation means for displaying or playing a confirmation message aloud after registration is complete. This makes it possible to complete the registration process quickly and automatically when a customer visits the store.

[1113] "Sensor means" refers to sensors used to detect the presence or movement of a user, and includes devices such as infrared sensors and cameras.

[1114] "Display means for displaying or playing a catchphrase aloud" refers to a device or function for presenting a catchphrase to a user visually or audibly in order to attract the user's attention.

[1115] "Input means" refers to devices or functions that allow users to input information such as their name and email address, and includes touchscreens, keyboards, and voice recognition functions.

[1116] "Transmission means" refers to devices or functions used to send user input information to a server, and which utilize protocols such as HTTP requests.

[1117] "Receiving means" refers to the device or function used to receive responses from a server.

[1118] "Notification means" refers to devices or functions that notify the user of the content of the response received from the server, and includes displays, speakers, etc.

[1119] "Confirmation means" refers to a device or function that displays or plays a confirmation message after a user's registration is complete.

[1120] This invention relates to a system for quickly and automatically processing customer check-in procedures when customers visit a physical store. This system aims to improve the efficiency of check-in operations and enhance customer satisfaction by detecting the presence of users and automating the registration process.

[1121] 1. Hardware and software to be used

[1122] This system uses the following hardware and software.

[1123] Hardware: Smart display, camera, infrared sensor, speaker

[1124] Software: Python 3.x, Flask framework, SQLite database

[1125] 2. Data processing and data calculation

[1126] The system operates through the following steps:

[1127] 1. Sensor means:

[1128] The device detects the user's presence in real time through compatible cameras and infrared sensors. This allows the terminal to automatically initiate the next processing step.

[1129] 2. Display means:

[1130] When a user stands in front of the device, a catchphrase (e.g., "Hello! We look forward to seeing you.") is displayed on the screen, and the same message is played from the speaker.

[1131] 3. Input method:

[1132] Users can enter information such as their name and email address using the touchscreen or voice recognition. The voice recognition function converts the information entered by the user verbally into text.

[1133] 4. Transmission method:

[1134] The information entered by the user is sent via an HTTP request to the server hosted by the Flask application.

[1135] 5. Receiving means:

[1136] The server receives the input information, performs validation (e.g., checking the format of the email address), and generates an appropriate response.

[1137] 6. Notification and confirmation means:

[1138] The system receives a response from the server (e.g., "Registration completed successfully") and notifies the user via the display and speaker.

[1139] 3. Specific examples

[1140] Example 1:

[1141] In a restaurant, when a new customer stands in front of a terminal, a camera detects their presence. The display then shows, "Hello! Please enter your name and email address." Once the user completes the input, the information is sent to the server, and the display and speaker notify the user that registration has been successfully completed.

[1142] Example 2:

[1143] When guests check in at the hotel lobby, scanning a QR code automatically retrieves their pre-registered information, allowing for a smooth check-in process.

[1144] 4. Example of a prompt statement

[1145] Examples of prompts for a generative AI model:

[1146] "Please write the code to implement the following system: A terminal installed in a physical store detects customers using sensors and allows users to register using simple touch operations or voice recognition. The system will use the Python Flask framework and an SQLite database to send the entered name and email address to a server and store it in the database."

[1147] The flow of a specific process in Application Example 1 will be explained using Figure 12.

[1148] Step 1:

[1149] The device detects the user's presence. The input consists of the user's location and movement, which are detected by cameras and infrared sensors. Once the sensors confirm the user's presence, the device proceeds to the next step.

[1150] Step 2:

[1151] The device displays a catchphrase on its screen and plays a greeting message through its speaker. The user's presence information, detected in step 1, is used as input. This effectively attracts the user's attention.

[1152] Step 3:

[1153] The terminal receives user input information. Touchscreens and voice recognition functions are used as input methods. When the user enters information such as their name and email address, it is recorded in the terminal. The user's action in completing the input is the specific action.

[1154] Step 4:

[1155] The terminal sends user input information to the server. HTTP requests are used as the transmission path. The input includes the user's name and email address. The server receives this information and proceeds to the next step.

[1156] Step 5:

[1157] The server validates the user information it receives. The input is user information received via an HTTP request. The server checks if the email address format is correct and verifies that there is no invalid data. Once validation is complete, it proceeds to the next step.

[1158] Step 6:

[1159] The server validates the information and saves it to the database. The input is user information that has passed validation. SQLite is used as the database. We verify that this information has been saved accurately.

[1160] Step 7:

[1161] The server generates the results of the save process and creates a response message. The input is whether the save to the database was successful or not; if successful, "Registration completed successfully" is generated, and if unsuccessful, an error message is generated. This is then sent to the terminal.

[1162] Step 8:

[1163] The terminal receives a response from the server and notifies the user. The input is the response message from the server, and the specific actions include displaying the message on the screen and playing the same message through the speaker.

[1164] Step 9:

[1165] A confirmation message is displayed or played audibly after registration is complete. The input is the registration completion message from the server. This allows the user to confirm that the registration process was successful. Specifically, the terminal displays the message "Registration completed successfully" and plays it through the speaker.

[1166] Furthermore, an emotion engine that estimates the user's emotions may be incorporated. That is, the identification processing unit 290 may use the emotion identification model 59 to estimate the user's emotions and perform identification processing using the user's emotions.

[1167] This invention relates to a system for automating reception operations and streamlining user registration procedures, and further incorporates an emotion engine to recognize and appropriately respond to user emotions. The system's program processing is described below in natural language.

[1168] First, the device detects the user's presence. Sensors built into the device (such as infrared sensors or cameras) capture the user's movements and confirm that the user has approached the system. At this stage, the device displays or voices a greeting message to the user, such as "Hello!" or "How can I help you today?"

[1169] Next, a catchy phrase is displayed or played aloud. For example, displaying "Easy registration makes using the service even more convenient!" on the screen and playing the same message through the speaker attracts the user's attention. This makes the user interested in the system and motivates them to start registering.

[1170] To begin registration, users provide input information such as their name and email address using the device's touchscreen or keyboard. This is where the emotion engine comes into play, analyzing the user's emotions from their facial expressions and tone of voice. For example, if the user appears nervous, the device will adjust its tone to be gentler.

[1171] The terminal temporarily stores the information entered by the user and creates an HTTP request. This request contains the user's input information. The terminal sends this HTTP request to the server. The server receives the HTTP request and parses and validates the data. The server checks if the entered data is in the correct format and corrects or supplements the data as needed.

[1172] Next, the server completes the verification and saves the user's information to the database. If the data saving is successful, the server generates a registration completion message. If the data is invalid, the server generates an error message. The server sends the processing results it generates to the terminal in JSON format. This result includes the registration completion message and any error messages.

[1173] The device receives a response from the server and notifies the user of its contents. The received response is displayed on the screen and played through the speaker. For example, it might display and play "Registration completed successfully." The emotion engine adjusts the tone and information of the response based on the user's emotions at that time. For example, if the user is feeling anxious about registering, the device will add an encouraging message.

[1174] In this way, as users use the system to register, the emotion engine recognizes the user's emotions and flexibly adjusts its response, creating a user-friendly system. For example, when a user stands in front of the terminal, a sensor detects it. A catchy phrase is displayed and played, and as the user enters information, the emotion engine analyzes their facial expressions and voice. The terminal sends the information to the server, and after the server completes the registration process, the terminal informs the user in a gentle tone, "Registration completed successfully." This allows users to use the service with peace of mind.

[1175] The following describes the processing flow.

[1176] Step 1:

[1177] The device detects the user using its sensors. Infrared sensors and cameras on the device confirm the user's presence and recognize that the user has approached the system. This prepares the device to proceed to the next step.

[1178] Step 2:

[1179] The device displays or plays a greeting message to the user. For example, it might display a message like, "Hello! How can I help you today?" on the screen and simultaneously play it through the speaker.

[1180] Step 3:

[1181] The device displays and plays a catchy slogan. The display shows "Easy registration makes using the service even more convenient!" and the same message is played through the speaker. This attracts the user's attention and piques their interest.

[1182] Step 4:

[1183] The user inputs their information using the device's input devices (touchscreen, keyboard) or voice recognition function. At this point, the emotion engine analyzes the user's facial expressions and tone of voice to recognize their emotions. For example, if the user appears nervous, the system adjusts its response to be in a gentler tone.

[1184] Step 5:

[1185] The terminal temporarily stores the user's input information and creates an HTTP request. This request includes the user's name, email address, and other input information.

[1186] Step 6:

[1187] The device sends an HTTP request to the server. The transmitted data reaches the server via the internet or internal network.

[1188] Step 7:

[1189] The server receives an HTTP request and parses the transmitted data. The server verifies the format and content of the data and checks whether the user's input information is correct.

[1190] Step 8:

[1191] The server verifies the data and saves it to the database. If the data is saved successfully, the server generates a registration completion message. If the data is invalid, the server generates an error message.

[1192] Step 9:

[1193] The server sends the processing results it generates to the terminal in JSON format. This result includes registration completion messages and error messages.

[1194] Step 10:

[1195] The device receives a response from the server and analyzes its contents. Based on the analysis, it displays a message on the screen and plays a message through the speaker. For example, it might display and play "Registration completed successfully." Furthermore, an emotion engine adjusts the tone and information of the response based on the user's emotions. If the user is feeling anxious about registering, the device will add an encouraging message.

[1196] Through these steps, a system will be implemented that allows users to register with peace of mind.

[1197] (Example 2)

[1198] Next, we will describe Example 2. In the following description, the data processing device 12 will be referred to as the "server" and the robot 414 as the "terminal".

[1199] In modern reception services, users often have to perform complex procedures themselves, leading to cumbersome processes and a poor user experience. Furthermore, traditional systems often fail to address user emotions, frequently causing anxiety and tension. This, in turn, reduces user satisfaction and operational efficiency. Therefore, there is a need for a system that allows users to relax and complete procedures smoothly.

[1200] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 2 is realized by the following means.

[1201] In this invention, the server includes means for detecting the presence of a user, means for displaying or playing a catchphrase aloud, and means for receiving user input information. This allows users to proceed with procedures easily and intuitively, and enables appropriate responses based on sentiment analysis, thereby improving user satisfaction and increasing operational efficiency.

[1202] "Means for detecting the presence of a user" refers to devices that automatically detect when a user approaches the system, such as infrared sensors or cameras.

[1203] "Means for displaying or playing catchphrases" refers to devices that use displays or speakers to visually or audibly present messages or phrases intended to attract the user's attention.

[1204] "Means for receiving user input information" refers to means by which a user enters necessary information, such as their name and email address, into the system using a touchscreen, keyboard, or voice input device.

[1205] "Means for analyzing user emotions" refers to devices or software that analyze the user's facial expressions and voice tone acquired through cameras or voice input devices to determine the user's emotional state.

[1206] "Means for temporarily storing user input information" refers to a device that temporarily stores information entered by a user in memory or storage.

[1207] "Means of sending user input information received to the server" refers to means of sending user input information from the terminal to the server using communication protocols such as HTTP requests.

[1208] "Means for analyzing and verifying responses from a server" refers to a device or software for receiving data transmitted from a server and analyzing and verifying its contents.

[1209] "Means for notifying the user of received responses" refers to devices that use displays or speakers to notify the user of messages and results received from the server.

[1210] "Means for adjusting the content and tone of responses based on sentiment analysis" refers to a device or software that appropriately modifies the content and tone of responses from the server according to the user's emotional state, thereby providing a response tailored to the user.

[1211] This invention relates to a system for efficiently and user-friendly user registration procedures. Specific embodiments are shown below.

[1212] First, the device detects the user's presence using infrared sensors and a camera. Specifically, when a user approaches the device, the sensors receive a signal and the camera captures an image of the user. This process allows the device to confirm that the user is nearby.

[1213] Next, the device displays or plays a catchphrase using its display and speaker. For example, the display might show the message, "Easy registration makes using the service even more convenient!", and the same message might be played through the speaker. This attracts the user's attention and motivates them to begin the registration process.

[1214] The user enters information such as their name and email address using the device's touchscreen or keyboard. Once the input is complete, the device's built-in emotion engine analyzes the user's facial expressions and voice tone. The camera captures the user's facial expressions, and the voice input device records their voice tone, allowing the emotion engine to determine the user's emotional state. For example, if the user is nervous, the device will change its tone to a gentler one.

[1215] The terminal then temporarily stores the received user input information in memory and generates an HTTP request. This request includes the user's name, email address, and sentiment analysis results. The generated HTTP request is then sent to the server.

[1216] The server receives HTTP requests sent from the terminal and parses and validates the data. The server checks the format and completeness of the data and makes corrections as necessary. If the data is confirmed to be in the correct format, the server saves the user's information to the database. Upon successful data saving, the server generates a registration completion message; if there are any problems with the data, it generates an error message. The generated results are sent to the terminal in JSON format.

[1217] The device receives a response from the server and notifies the user of its contents. The notification is displayed on the screen and played through the speaker. For example, the message "Registration completed successfully." is displayed and played simultaneously. The emotion engine then analyzes the user's facial expressions again and adjusts the tone and content of the response as needed. For example, if the user is feeling anxious, it adds a reassuring message such as "Don't worry, everything went smoothly."

[1218] In this way, as users use the system to complete the registration process, the emotion engine recognizes the user's emotions and adjusts its response appropriately, resulting in a user-friendly reception system.

[1219] Examples of specific prompt messages

[1220] "This system automates reception tasks. When a user approaches the terminal, a sensor detects their presence and displays a greeting message. Next, a catchy phrase is displayed to capture the user's attention. Once the user enters their information, an emotion engine analyzes their facial expressions and adjusts its response accordingly. The server analyzes and stores the data and generates a registration completion message. If the user appears anxious, an encouraging message is also added."

[1221] The flow of the specific processing in Example 2 will be explained using Figure 13.

[1222] Step 1:

[1223] Detect the presence of a user.

[1224] The device detects the user's presence using infrared sensors and cameras. User movement and location information are acquired as input. The system confirms the user's approach by emitting signals from the sensors and capturing images from the cameras. A flag indicating user detection is set as output.

[1225] Step 2:

[1226] Display and play the catchphrase.

[1227] The device displays or plays a catchphrase using its display and speaker. It uses flags detected by the user as input. The display shows the message "Easy registration makes using the service even more convenient!", and the same message is played through the speaker. The output provides visual and auditory information designed to attract the user's attention.

[1228] Step 3:

[1229] Enter user information

[1230] The user enters information such as their name and email address using a touchscreen or keyboard. The input is text data generated by the user's actions. The terminal receives this data and temporarily stores it in memory. The output is the user's input information, which is then stored in memory.

[1231] Step 4:

[1232] Analyze user emotions

[1233] The emotion engine built into the device analyzes the user's facial expressions and voice tone. Inputs include image data of facial expressions captured by the camera and audio data acquired by a voice input device. The emotion engine analyzes this data to determine the user's emotional state. The output is the user's emotional data.

[1234] Step 5:

[1235] Temporarily store data and generate and send an HTTP request.

[1236] The terminal temporarily stores the user's input information in memory and generates an HTTP request. The inputs used are the user's name, email address, and sentiment analysis results. An HTTP request containing this data is created and sent to the server. The output is an HTTP request sent back to the server.

[1237] Step 6:

[1238] The server analyzes and verifies the data and saves it to the database.

[1239] The server receives an HTTP request sent from the terminal. The input includes data containing the user's name, email address, and sentiment analysis results. The server parses this data and verifies its format and completeness. If the data is correct, it is saved to the database, and the registration process is complete. The output generates a registration completion flag or an error message.

[1240] Step 7:

[1241] The server generates and sends the processing results.

[1242] The server generates processing results based on the data validation results and sends them to the terminal. The data validation results are used as input. If successful, a registration completion message is generated; if unsuccessful, an error message is generated. This is sent to the terminal in JSON format. The processing results are sent to the terminal as output.

[1243] Step 8:

[1244] Notify the user of the results and respond in a way that reflects their emotions.

[1245] The terminal receives a response sent from the server and notifies the user of its contents. Response data is used as input. The display shows "Registration completed successfully," and plays it through the speaker. The emotion engine analyzes the user's facial expressions again and adjusts the tone and content of the response as needed. For example, if the user is feeling anxious, it will inform them in a gentle tone, "Please rest assured. Everything has been completed successfully." As output, the adjusted notification message is provided to the user through the display and speaker.

[1246] (Application Example 2)

[1247] Next, we will explain application example 2. In the following explanation, the data processing device 12 will be referred to as the "server" and the robot 414 as the "terminal".

[1248] Traditional reception procedures often made it difficult to respond to users' emotions, leading to frequent instances of user anxiety. This resulted in a poor user experience and decreased service utilization. Furthermore, manual reception work is time-consuming and inefficient, highlighting the need for faster and more efficient methods.

[1249] In Application Example 2, the specific processing performed by the specific processing unit 290 of the data processing device 12 is realized by the following means. In this invention, the server includes means for detecting the presence of a user by a sensor, means for displaying or playing a catchphrase aloud, means for receiving user input information, means for transmitting the received user input information to the server, means for receiving a response from the server, means for notifying the user of the received response, image and audio input means for analyzing the user's emotions, and means for adjusting the response based on the analysis results. This makes it possible to provide a smooth reception procedure that takes the user's emotions into consideration.

[1250] "Means of detecting the presence of a user using sensors" refers to sensor technology used to confirm that a user has approached the system, such as infrared sensors or cameras.

[1251] "Means of displaying or playing a catchphrase" refers to technologies that display messages on a screen or play them aloud from a speaker to encourage users to use the system.

[1252] "Means for receiving user input information" refers to interfaces such as touchscreens, keyboards, and voice input functions that users use to input information such as their name and email address.

[1253] "Means of sending user input information to the server" refers to communication technologies used to transmit user-entered information, primarily using HTTP requests via the internet.

[1254] "Means of receiving responses from a server" refers to communication technologies used to receive processing results generated by a server, primarily via the internet in JSON format.

[1255] "Means of notifying the user of received responses" refer to technologies such as displaying information on a screen or outputting audio to clearly inform the user of the processing results received from the server.

[1256] "Image and audio input means for analyzing user emotions" refers to a technology that uses cameras and microphones to acquire data to detect the user's facial expressions and tone of voice, and then performs emotion analysis.

[1257] "Means of adjusting responses based on analysis results" refers to a technology that adjusts the content and tone of the system's responses in real time based on the results of sentiment analysis, providing optimal feedback to the user.

[1258] Specification: Modes for Carrying Out the Invention

[1259] Program generation

[1260] The program for implementing the "Smart Welcome" application system, as an example of its application, primarily has the following functions:

[1261] Hardware and software

[1262] Hardware:

[1263] Smartphone (camera, microphone, touchscreen)

[1264] Server (database, processing engine)

[1265] software:

[1266] EmotionEngine (emotion recognition library)

[1267] OpenCV (image analysis library)

[1268] Requests (HTTP Request Library)

[1269] Data processing and data calculation

[1270] Smartphone-side processing

[1271] 1. Scan the QR code:

[1272] When a user scans the QR code at the store entrance with their smartphone, the "Smart Welcome" app launches and the check-in process begins.

[1273] 2. Emotion analysis:

[1274] Using the smartphone's camera and microphone, EmotionEngine is used to acquire and analyze the user's facial expressions and voice data. This allows for real-time detection of the user's emotions (e.g., tension, joy, excitement).

[1275] 3. Input information acceptance:

[1276] The user enters registration information such as their name and email address using the touchscreen of their smartphone.

[1277] 4. Data transmission:

[1278] The entered data is sent to the server in HTTP request format.

[1279] Server-side processing

[1280] 1. Data reception and analysis:

[1281] The server analyzes the received user data and verifies its format and content.

[1282] 2. Data storage:

[1283] The data that passed verification is saved to the database. The system then determines whether the saving was successful or if an error occurred.

[1284] 3. Response generation:

[1285] Generate a user sentiment analysis report, a registration completion message, or an error message, and send it to the smartphone in JSON format.

[1286] Display on the smartphone

[1287] 1. Response display:

[1288] The system receives a response from the server and notifies the user with a gentle tone and message that takes their feelings into consideration. For example, it might display a message such as, "Registration has been successfully completed. Please use the service with confidence."

[1289] Specific example

[1290] In a real-world example, when a user scans a QR code at the store entrance with their smartphone, the "Smart Welcome" app launches and begins the check-in process. During this process, the app uses the camera and microphone to analyze the user's emotions and provide an appropriate response. For instance, if the user appears nervous, it displays a gentle message such as, "Hello, please relax," and processes the entered information in real time to register the user.

[1291] Example of a prompt

[1292] I want to create an app where users scan a QR code at the store entrance with their smartphone to begin the check-in process. The app will analyze the user's facial expressions and tone of voice to determine their emotions and generate an appropriate response. If the user is nervous, it will respond in a gentle tone. Finally, it will display a message indicating that the registration process is complete.

[1293] The flow of a specific process in Application Example 2 will be explained using Figure 14.

[1294] Step 1:

[1295] The user scans a QR code at the store entrance. This launches the "Smart Welcome" app on their device, initiating the check-in process. The input is the image data of the QR code, and the output is the trigger for launching the app.

[1296] Step 2:

[1297] When the app is launched, the device's built-in camera and microphone capture the user's facial expressions and voice in real time. The input consists of video and audio data from the camera and microphone, while the output is the information necessary for sentiment analysis using this data.

[1298] Step 3:

[1299] The device invokes EmotionEngine for emotion analysis, which analyzes captured facial and audio data. The input is video and audio data, and the output is the analysis result regarding the user's emotional state (e.g., tension, joy, excitement, etc.).

[1300] Step 4:

[1301] Based on the EmotionEngine's analysis results, the device generates an appropriate response message. For example, if the user is feeling anxious, it might generate a message such as, "Hello, please relax." The input is the emotion analysis result, and the output is the response message to the user.

[1302] Step 5:

[1303] The terminal displays a response message it has generated, prompting the user to enter registration information. The user enters information such as their name and email address using the touchscreen. The input is the user's basic information, and the output is the data stored in the registration information fields.

[1304] Step 6:

[1305] The terminal sends the entered registration information to the server in the form of an HTTP request. The input is the user's registration information, and the output is the HTTP request sent to the server.

[1306] Step 7:

[1307] This function parses HTTP requests received by the server and verifies the format and content of the data. The input is the HTTP request data, and the output is the verified data or error messages.

[1308] Step 8:

[1309] The server saves the validated data to the database and generates the processing result. The input is the validated data, and the output is a processing result message (e.g., registration complete, error occurred).

[1310] Step 9:

[1311] The server sends a processing result message generated by the server to the terminal in JSON format. The input is the processing result message, and the output is the JSON data sent to the terminal.

[1312] Step 10:

[1313] The terminal receives a response from the server and displays or audibly notifies the user of a response message. EmotionEngine's analysis results are taken into consideration, and if the user is nervous, a message such as "Registration completed successfully. Please use the service with confidence" is displayed in a gentle tone. The input is the response data from the server, and the output is the message displayed or audibly notified.

[1314] The specific processing unit 290 transmits the result of the specific processing to the robot 414. In the robot 414, the control unit 46A causes the speaker 240 and the controlled object 443 to output the result of the specific processing. The microphone 238 acquires audio indicating user input for the result of the specific processing. The control unit 46A transmits the audio data indicating user input acquired by the microphone 238 to the data processing unit 12. In the data processing unit 12, the specific processing unit 290 acquires the audio data.

[1315] Data generation model 58 is a type of so-called generative AI (Artificial Intelligence). One example of data generation model 58 is ChatGPT (Internet search<URL: https: / / openai.com / blog / chatgpt> ), Gemini (Internet search) <url: https: gemini.google.com ?hl="ja">Examples of generative AI include the following. The data generation model 58 is obtained by performing deep learning on a neural network. The data generation model 58 is input with prompts containing instructions, and with inference data such as audio data representing speech, text data representing text, and image data representing images. The data generation model 58 infers from the input inference data according to the instructions indicated by the prompts, and outputs the inference results in data formats such as audio data and text data. Here, inference refers to, for example, analysis, classification, prediction, and / or summarization.

[1316] In the above embodiment, an example was given in which the specific processing is performed by the data processing device 12, but the technology of this disclosure is not limited thereto, and the specific processing may also be performed by the robot 414.

[1317] Furthermore, the emotion identification model 59, acting as an emotion engine, may determine the user's emotion according to a specific mapping. Specifically, the emotion identification model 59 may determine the user's emotion according to a specific mapping, which is an emotion map (see Figure 9). Similarly, the emotion identification model 59 may also determine the robot's emotion, and the identification processing unit 290 may perform identification processing using the robot's emotion.

[1318] Figure 9 shows an emotion map 400 in which multiple emotions are mapped. In the emotion map 400, emotions are arranged in concentric circles radiating from the center. The closer to the center of the concentric circles, the more primitive the emotions are located. Further out of the concentric circles, emotions representing states and actions arising from mental states are located. Emotion is a concept that includes feelings and mental states. On the left side of the concentric circles, emotions that are generally generated from reactions occurring in the brain are located. On the right side of the concentric circles, emotions that are generally induced by situational judgment are located. Above and below the concentric circles, emotions that are generally generated from reactions occurring in the brain and induced by situational judgment are located. In addition, the emotion of "pleasure" is located on the upper side of the concentric circles, and the emotion of "displeasure" is located on the lower side. Thus, in the emotion map 400, multiple emotions are mapped based on the structure in which emotions arise, and emotions that are likely to occur simultaneously are mapped close together.

[1319] These emotions are distributed at the 3 o'clock position on the Emotion Map 400, and usually fluctuate between feelings of security and anxiety. In the right half of the Emotion Map 400, situational awareness takes precedence over internal feelings, resulting in a calm impression.

[1320] The inside of the Emotion Map 400 represents inner thoughts, while the outside represents actions. Therefore, the further you go from the outside of the Emotion Map 400, the more visible (expressed in actions) your emotions become.

[1321] Here, human emotions are based on various balances, such as posture and blood sugar levels. When these balances deviate from the ideal, it results in discomfort, and when they approach the ideal, it results in pleasure. Similarly, in robots, cars, motorcycles, etc., emotions can be created based on various balances, such as posture and battery level. When these balances deviate from the ideal, it results in discomfort, and when they approach the ideal, it results in pleasure. The emotion map can be generated, for example, based on Dr. Mitsuyoshi's emotion map (Research on a system for analyzing brain physiological signals of speech emotion recognition and emotion, Tokushima University, doctoral dissertation: https: / / ci.nii.ac.jp / naid / 500000375379). The left half of the emotion map contains emotions belonging to a region called "response," where sensation is dominant. The right half of the emotion map contains emotions belonging to a region called "situation," where situational awareness is dominant.

[1322] The emotion map defines two emotions that promote learning. One is the emotion around the middle of the negative "repentance" and "reflection" on the situation side. In other words, it is when the robot experiences negative emotions such as "I never want to feel this way again" or "I don't want to be scolded again." The other is the emotion around the positive "desire" on the reaction side. In other words, it is when the robot has positive feelings such as "I want more" or "I want to know more."

[1323] The emotion identification model 59 inputs user input into a pre-trained neural network, obtains emotion values ​​representing each emotion shown in the emotion map 400, and determines the user's emotion. This neural network is pre-trained based on multiple training data sets, which are combinations of user input and emotion values ​​representing each emotion shown in the emotion map 400. Furthermore, this neural network is trained so that emotions located close together have similar values, as shown in the emotion map 900 in Figure 10. Figure 10 shows an example where multiple emotions such as "reassured," "calm," and "confident" have similar emotion values.

[1324] The above description primarily focuses on the functions of the data processing device 12 in relation to this disclosure. However, the system related to this disclosure is not necessarily implemented on a server. The system related to this disclosure may be implemented as a general information processing system. This disclosure may be implemented, for example, as a software program that runs on a personal computer or as an application that runs on a smartphone. The method related to this disclosure may be provided to users in SaaS (Software as a Service) format.

[1325] In the above embodiment, an example was given in which a specific process is performed by a single computer 22. However, the technology of this disclosure is not limited thereto, and a distributed processing of the specific process may be performed by multiple computers, including computer 22. For example, a data generation model 58 may be provided in an external device of the data processing device 12, and the external device may generate data according to the input data.

[1326] In the above embodiment, an example was given in which the specific processing program 56 is stored in the storage 32, but the technology of this disclosure is not limited thereto. For example, the specific processing program 56 may be stored in a portable, computer-readable, non-temporary storage medium such as a USB (Universal Serial Bus) memory. The specific processing program 56 stored in the non-temporary storage medium is installed in the computer 22 of the data processing device 12. The processor 28 executes specific processing according to the specific processing program 56.

[1327] Alternatively, the specific processing program 56 may be stored in a storage device such as a server connected to the data processing device 12 via the network 54, and the specific processing program 56 may be downloaded and installed on the computer 22 in response to a request from the data processing device 12.

[1328] Furthermore, it is not necessary to store the entirety of the specific processing program 56 in a storage device such as a server connected to the data processing device 12 via the network 54, or to store the entirety of the specific processing program 56 in the storage 32; it is acceptable to store only a portion of the specific processing program 56.

[1329] The following types of processors can be used as hardware resources to perform specific processing. Examples of processors include a CPU, a general-purpose processor that functions as a hardware resource to perform specific processing by executing software, i.e., a program. Other examples of processors include dedicated electrical circuits, such as FPGAs (Field-Programmable Gate Arrays), PLDs (Programmable Logic Devices), or ASICs (Application Specific Integrated Circuits), which have circuit configurations specifically designed to perform specific processing. All of these processors have built-in or connected memory, and all of them perform specific processing by using memory.

[1330] The hardware resource that performs a specific process may consist of one of these various processors, or it may consist of a combination of two or more processors of the same or different types (for example, a combination of multiple FPGAs, or a combination of a CPU and an FPGA). Alternatively, the hardware resource that performs a specific process may consist of a single processor.

[1331] Examples of configurations using a single processor include, firstly, a configuration in which one or more CPUs and software are combined to form a single processor, and this processor functions as a hardware resource that performs a specific process. Secondly, there is a configuration using a processor that realizes the functions of the entire system, including multiple hardware resources that perform a specific process, on a single IC chip, as exemplified by SoCs (System-on-a-chip). In this way, a specific process is realized using one or more of the above types of processors as hardware resources.

[1332] Furthermore, the hardware structure of these various processors can more specifically utilize electrical circuits that combine circuit elements such as semiconductor devices. Also, the specific processing described above is merely an example. Therefore, it goes without saying that unnecessary steps can be deleted, new steps added, or the processing order rearranged, as long as it does not deviate from the main purpose.

[1333] The descriptions and illustrations presented above are detailed explanations of the technical aspects of this disclosure and are merely examples of the technical aspects. For example, the above descriptions of the structure, function, operation, and effect are examples of the structure, function, operation, and effect of the technical aspects of this disclosure. Therefore, it goes without saying that you may delete unnecessary parts, add new elements, or replace elements in the descriptions and illustrations presented above, as long as you do not deviate from the essence of the technical aspects of this disclosure. Furthermore, in order to avoid confusion and facilitate understanding of the technical aspects of this disclosure, explanations of common technical knowledge and the like that do not require special explanation to enable the implementation of the technical aspects of this disclosure have been omitted from the descriptions and illustrations presented above.

[1334] All documents, patent applications, and technical standards described herein are incorporated by reference to the same extent as if each individual document, patent application, and technical standard were specifically and individually noted to be incorporated by reference.

[1335] The following is further disclosed regarding the embodiments described above.

[1336] (Claim 1)

[1337] A means of detecting the presence of a user using sensors,

[1338] A means of displaying or playing the catchphrase aloud,

[1339] A means of receiving user input information,

[1340] A means of sending the user's input information received to the server,

[1341] A means of receiving a response from the server,

[1342] A means of notifying the user of the received response,

[1343] A system that includes this.

[1344] (Claim 2)

[1345] The system according to claim 1, further comprising means for receiving user input information using a speech recognition function.

[1346] (Claim 3)

[1347] The system according to claim 1, further comprising means of using an HTTP request when sending user input information to a server.

[1348] "Example 1"

[1349] (Claim 1)

[1350] A means of detecting the presence of a user using sensors,

[1351] A means of displaying or playing the catchphrase aloud,

[1352] A means of receiving user input information,

[1353] A means of sending the user's input information received to the server,

[1354] The server has means to validate the format and content of the data,

[1355] A means for the server to save data that has passed validation to the database,

[1356] A means of receiving a response from the server,

[1357] A means of notifying the user of the received response,

[1358] A system that includes this.

[1359] (Claim 2)

[1360] The system according to claim 1, further comprising means for receiving user input information using a speech recognition function.

[1361] (Claim 3)

[1362] The system according to claim 1, further comprising means of using an HTTP request when sending user input information to a server.

[1363] "Application Example 1"

[1364] (Claim 1)

[1365] A sensor means for detecting the presence of a user,

[1366] A display means for displaying or playing a catchphrase aloud,

[1367] An input means for receiving user input information,

[1368] A transmission means for sending the user's input information received to the server,

[1369] A receiving means for receiving a response from the server,

[1370] A notification means for informing the user of the received response,

[1371] A confirmation method that displays or plays an audio confirmation message after registration is complete,

[1372] A system that includes this.

[1373] (Claim 2)

[1374] The system according to claim 1, further comprising an input means for receiving user input information using a speech recognition function.

[1375] (Claim 3)

[1376] The system according to claim 1, further comprising a means for sending user input information to a server using an HTTP request.

[1377] "Example 2 of combining an emotion engine"

[1378] (Claim 1)

[1379] Means for detecting the presence of a user,

[1380] A means of displaying or playing the catchphrase aloud,

[1381] A means of receiving user input information,

[1382] A means of analyzing user emotions,

[1383] A means of temporarily storing the user's input information received,

[1384] A means of sending the user's input information received to the server,

[1385] A means of analyzing and verifying the response from the server,

[1386] A means of notifying the user of the received response,

[1387] A means of adjusting the content and tone of responses based on emotion analysis,

[1388] A system that includes this.

[1389] (Claim 2)

[1390] The system according to claim 1, further comprising means for receiving user input information using a speech recognition function.

[1391] (Claim 3)

[1392] The system according to claim 1, further comprising means of using an HTTP request when sending user input information to a server.

[1393] "Application example 2 of combining emotional engines"

[1394] (Claim 1)

[1395] A means of detecting the presence of a user using sensors,

[1396] A means of displaying or playing the catchphrase aloud,

[1397] A means of receiving user input information,

[1398] A means of sending the user's input information received to the server,

[1399] A means of receiving a response from the server,

[1400] A means of notifying the user of the received response,

[1401] Image and voice input means for analyzing user emotions,

[1402] Means for adjusting the response based on the analysis results,

[1403] A system that includes this.

[1404] (Claim 2)

[1405] The system according to claim 1, further comprising means for receiving user input information using a speech recognition function.

[1406] (Claim 3)

[1407] The system according to claim 1, further comprising means of using an HTTP request when sending user input information to a server. [Explanation of Symbols]

[1408] 10, 210, 310, 410 Data Processing Systems 12 Data Processing Devices 14 Smart Devices 214 Smart Glasses 314 Headset-type terminal 414 Robots< / url:> < / url:> < / url:> < / url:>

Claims

1. A means of detecting the presence of a user using sensors, A means of displaying or playing the catchphrase aloud, A means of receiving user input information, A means of sending the user's input information received to the server, A means of receiving a response from the server, A means of notifying the user of the received response, A system that includes this.

2. The system according to claim 1, further comprising means for receiving user input information using a speech recognition function.

3. The system according to claim 1, further comprising means for using an HTTP request when sending user input information to a server.

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