system
A system for disabled individuals to input personal information, using a database and generative AI to provide welfare service information, addresses the challenge of inconsistent local systems, ensuring quick and accurate access to essential services.
Patent Information
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- SOFTBANK GROUP CORP
- Filing Date
- 2024-10-11
- Publication Date
- 2026-04-23
AI Technical Summary
Disabled individuals face difficulties in quickly and accurately obtaining necessary welfare service information due to inconsistent systems and standards across different local governments, leading to a risk of missing essential services when they change their place of residence.
A system that allows users to input personal information, utilizes a database to store data from multiple government agencies and local communities, employs generative artificial intelligence to search and generate optimal welfare service information, and provides this information through a user interface, ensuring easy access and understanding.
Enables disabled individuals to efficiently and accurately obtain welfare service information in their new location, reducing the risk of missing necessary services and facilitating a smooth transition.
Smart Images

Figure 2026069176000001_ABST
Abstract
Description
Technical Field
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[0001] The technology of the present disclosure relates to a system.
Background Art
[0002] Patent Document 1 discloses a method for controlling a persona chatbot, which is performed by at least one processor, including steps of receiving a user utterance, adding the user utterance to a prompt including an instruction sentence related to an explanation of a chatbot character, encoding the prompt, and inputting the encoded prompt into a language model to generate a chatbot utterance in response to the user utterance.
Prior Art Documents
Patent Documents
[0003]
Patent Document 1
Summary of the Invention
Problems to be Solved by the Invention
[0004] When a disabled person changes their place of residence, it is difficult to obtain necessary welfare service information quickly and accurately because the systems and standards of different local governments are inconsistent. In particular, it is to reduce the risk of missing necessary services due to the lack of integration of administrative information.
Means for Solving the Problems
[0005] This invention provides a means for users to input their personal information, a database for storing data collected from multiple government agencies and local communities, a generative artificial intelligence that searches the database based on the input personal information and generates optimal welfare service information, and a user interface that presents the generated information to the user, thereby enabling the appropriate provision of welfare service information that users need.
[0006] "Means for entering user personal information" refers to an interface that allows users to enter information such as their place of residence, type of disability, income, and disability certificate classification.
[0007] "Administrative agencies" refer to local governments and related public institutions that operate and provide welfare services and regional policies.
[0008] "Local community" refers to organizations or groups that provide support and information for people with disabilities in a specific area.
[0009] A "database for storing data" refers to an electronic information management system that systematically stores and makes searchable information collected from government agencies and local communities.
[0010] "Generative artificial intelligence" refers to an artificial intelligence algorithm that searches for relevant data based on input user information and provides welfare service information.
[0011] "User interface" refers to the screen or display device that a user uses to receive generated information. [Brief explanation of the drawing]
[0012] [Figure 1] This is a conceptual diagram showing an example of the configuration of a data processing system according to the first embodiment. [Figure 2] This is a conceptual diagram showing an example of the essential functions of a data processing device and a smart device according to the first embodiment. [Figure 3]It is a conceptual diagram showing an example of the configuration of a data processing system according to the second embodiment. [Figure 4] It is a conceptual diagram showing an example of the main functions of a data processing device and smart glasses according to the second embodiment. [Figure 5] It is a conceptual diagram showing an example of the configuration of a data processing system according to the third embodiment. [Figure 6] It is a conceptual diagram showing an example of the main functions of a data processing device and a headset-type terminal according to the third embodiment. [Figure 7] It is a conceptual diagram showing an example of the configuration of a data processing system according to the fourth embodiment. [Figure 8] It is a conceptual diagram showing an example of the main functions of a data processing device and a robot according to the fourth embodiment. [Figure 9] It shows an emotion map to which multiple emotions are mapped. [Figure 10] It shows an emotion map to which multiple emotions are mapped. [Figure 11] It is a sequence diagram showing the processing flow of the data processing system in Example 1. [Figure 12] It is a sequence diagram showing the processing flow of the data processing system in Application Example 1. [Figure 13] It is a sequence diagram showing the processing flow of the data processing system in Example 2 when an emotion engine is combined. [Figure 14] It is a sequence diagram showing the processing flow of the data processing system in Application Example 2 when an emotion engine is combined.
Embodiments for Carrying Out the Invention
[0013] Hereinafter, an example of an embodiment of a system according to the technology of the present disclosure will be described with reference to the accompanying drawings.
[0014] First, the language used in the following description will be explained.
[0015] In the following embodiments, the numbered processor (hereinafter simply referred to as "processor") may be a single arithmetic unit or a combination of multiple arithmetic units. Also, the processor may be a single type of arithmetic unit or a combination of multiple types of arithmetic units. Examples of arithmetic units include a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), a GPGPU (General-Purpose computing on Graphics Processing Units), an APU (Accelerated Processing Unit), and the like.
[0016] In the following embodiments, the numbered RAM (Random Access Memory) is a memory in which information is temporarily stored and is used as a work memory by the processor.
[0017] In the following embodiments, the numbered storage is one or more non-volatile storage devices that store various programs, various parameters, and the like. Examples of non-volatile storage devices include flash memory (SSD (Solid State Drive)), magnetic disks (e.g., hard disks), or magnetic tapes, and the like.
[0018] In the following embodiments, the numbered communication I / F (Interface) is an interface that includes a communication processor, an antenna, and the like. The communication I / F controls communication between multiple computers. Examples of communication standards applied to the communication I / F include wireless communication standards including 5G (5th Generation Mobile Communication System), Wi-Fi (registered trademark), or Bluetooth (registered trademark).
[0019] In the following embodiments, "A and / or B" is synonymous with "at least one of A and B." That is, "A and / or B" means that it may be A alone, or B alone, or a combination of A and B. Furthermore, in this specification, the same concept as "A and / or B" applies when expressing three or more things linked by "and / or."
[0020] [First Embodiment]
[0021] Figure 1 shows an example of the configuration of the data processing system 10 according to the first embodiment.
[0022] As shown in Figure 1, the data processing system 10 includes a data processing device 12 and a smart device 14. An example of the data processing device 12 is a server.
[0023] The data processing device 12 comprises a computer 22, a database 24, and a communication interface 26. The computer 22 is an example of a "computer" related to the technology of this disclosure. The computer 22 comprises a processor 28, RAM 30, and storage 32. The processor 28, RAM 30, and storage 32 are connected to a bus 34. The database 24 and the communication interface 26 are also connected to the bus 34. The communication interface 26 is connected to a network 54. An example of the network 54 is a WAN (Wide Area Network) and / or a LAN (Local Area Network).
[0024] The smart device 14 comprises a computer 36, a reception device 38, an output device 40, a camera 42, and a communication interface 44. The computer 36 comprises a processor 46, RAM 48, and storage 50. The processor 46, RAM 48, and storage 50 are connected to a bus 52. The reception device 38, output device 40, and camera 42 are also connected to the bus 52.
[0025] The reception device 38 is equipped with a touch panel 38A and a microphone 38B, etc., and receives user input. The touch panel 38A receives user input by detecting contact with an object (e.g., a pen or finger). The microphone 38B receives user input by detecting the user's voice. The control unit 46A transmits data indicating the user input received by the touch panel 38A and microphone 38B to the data processing device 12. In the data processing device 12, the specific processing unit 290 acquires the data indicating the user input.
[0026] The output device 40 includes a display 40A and a speaker 40B, and presents data to the user 20 by outputting the data in a form perceptible to the user 20 (e.g., audio and / or text). The display 40A displays visible information such as text and images according to instructions from the processor 46. The speaker 40B outputs audio according to instructions from the processor 46. The camera 42 is a small digital camera equipped with an optical system such as a lens, aperture, and shutter, and an image sensor such as a CMOS (Complementary Metal-Oxide-Semiconductor) image sensor or a CCD (Charge Coupled Device) image sensor.
[0027] Communication interface 44 is connected to network 54. Communication interfaces 44 and 26 are responsible for the exchange of various types of information between processor 46 and processor 28 via network 54.
[0028] Figure 2 shows an example of the main functions of the data processing device 12 and the smart device 14.
[0029] As shown in Figure 2, in the data processing device 12, a specific processing is performed by the processor 28. A specific processing program 56 is stored in the storage 32. The specific processing program 56 is an example of a "program" related to the technology of this disclosure. The processor 28 reads the specific processing program 56 from the storage 32 and executes the read specific processing program 56 on the RAM 30. The specific processing is realized by the processor 28 operating as a specific processing unit 290 according to the specific processing program 56 executed on the RAM 30.
[0030] The storage 32 stores the data generation model 58 and the emotion identification model 59. The data generation model 58 and the emotion identification model 59 are used by the identification processing unit 290.
[0031] In the smart device 14, the processor 46 performs the reception output processing. The storage 50 stores the reception output program 60. The reception output program 60 is used in conjunction with a specific processing program 56 by the data processing system 10. The processor 46 reads the reception output program 60 from the storage 50 and executes the read reception output program 60 on the RAM 48. The reception output processing is realized by the processor 46 operating as a control unit 46A according to the reception output program 60 executed on the RAM 48.
[0032] Next, the specific processing performed by the specific processing unit 290 of the data processing device 12 will be described. In the following description, the data processing device 12 will be referred to as the "server" and the smart device 14 as the "terminal".
[0033] This invention provides a system that allows users with disabilities to quickly access local welfare services when they change their place of residence. The specific operation of the program is described below.
[0034] The server first stores welfare information collected from various government agencies and local communities in a database. This database includes information on welfare benefits, medical information, services provided by public institutions, and local support groups.
[0035] The terminal provides an interface for users to input personal information. Users can enter necessary information such as their place of residence, type of disability, income, and disability certificate classification. The terminal then transmits this information to the server.
[0036] The server uses artificial intelligence to generate welfare service information best suited to the input information based on the received personal information. This includes details of welfare benefits in the relevant municipality, available medical facilities, and information on local community events.
[0037] The generated information is provided to the user via a terminal. The terminal formats the displayed information into a list or other visually easy-to-read format, making it easy for the user to understand.
[0038] For example, if a user with a disability moves to a different city, the user enters the name of the new city, their current income, and their disability certificate classification into the terminal. Based on this information, the server generates information on available welfare benefits and medical facilities in the new city and displays it on the terminal. This process allows the user to comprehensively understand the support services available in their new area of residence.
[0039] Thus, the present invention allows users with disabilities to overcome the problem of insufficient information on welfare services due to changes in residence, and to gain a foundation for a secure life.
[0040] The following describes the processing flow.
[0041] Step 1:
[0042] The server automatically collects data from the websites and public documents of various government agencies and local communities, and stores daily updated welfare and community information in a database. This data is organized by category, making it easy to search efficiently.
[0043] Step 2:
[0044] Users enter personal information such as their place of residence, type of disability, disability certificate grade, and income using a dedicated interface on their device. The information entered by the user is securely transmitted to the server when they click the submit button.
[0045] Step 3:
[0046] The server analyzes the received user information and searches the database for welfare services and related information that match the user. A generative artificial intelligence model is used in the search process to extract and organize the most relevant information.
[0047] Step 4:
[0048] Based on the search results, the server generates welfare information optimized for the user. This information includes details on available welfare benefits, contact information for medical institutions, and information on local support group events.
[0049] Step 5:
[0050] The terminal displays the generated information received from the server in an easy-to-understand format for the user. This display incorporates list formats, map displays, and even visually intuitive graphical elements.
[0051] Step 6:
[0052] Users review the information displayed on the screen and plan their actions based on it if necessary. They can also provide feedback on the accuracy and usefulness of the information provided via their device, which is then sent to the server.
[0053] Step 7:
[0054] The server uses user feedback to improve the database and update the AI model. This leads to improved system accuracy and user satisfaction.
[0055] (Example 1)
[0056] Next, we will describe Example 1. In the following description, the data processing device 12 will be referred to as the "server," and the smart device 14 will be referred to as the "terminal."
[0057] When users with disabilities change their place of residence, there is a problem in quickly and accurately obtaining information on welfare services in their new area. Obtaining this information requires gathering information individually from multiple government agencies and local communities, which is time-consuming and laborious. To solve this problem, the present invention provides an integrated system that efficiently and accurately provides welfare service information.
[0058] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 1 is realized by the following means.
[0059] In this invention, the server includes a device for inputting basic user information, an information aggregation device for storing information collected from multiple public organizations and local groups, and an information processing device for searching the information aggregation device based on the input basic information and generating optimal service information. This makes it possible for users with disabilities to quickly and comprehensively grasp information on welfare services available in a new area.
[0060] "User" refers to a person who uses this system to obtain information about welfare services.
[0061] "Basic information" refers to personal information such as the user's place of residence, type of disability, income, and disability certificate classification.
[0062] "Device" refers to the equipment or platform used to realize a function, and includes hardware and software.
[0063] "Public organizations" refer to organizations that provide public welfare services, such as government agencies and local authorities.
[0064] "Local organizations" refer to non-profit organizations or volunteer groups that operate within a specific local community.
[0065] An "information aggregation device" refers to a system or database for storing, managing, and updating data collected from multiple information sources.
[0066] An "information processing device" refers to a system or program that performs predetermined processing based on input data and generates necessary information.
[0067] "Service information" refers to information that users can access, such as welfare benefits, medical institutions, and local events.
[0068] An "information display device" refers to an interface or display used to show generated information to users.
[0069] "Evaluation" refers to feedback and comments from users, which are used to improve the system.
[0070] This invention provides a system that allows users with disabilities to easily access information on welfare services in a new area when they move there. A detailed embodiment of this system is described below.
[0071] First, users input basic information using a device. The device provides an interface for inputting basic information such as place of residence, type of disability, income, and disability certificate classification. This interface is implemented as a web browser or mobile application and is designed to be user-friendly.
[0072] The information entered is sent from the terminal to the server. The server stores welfare information collected from multiple public organizations and community groups in a database. This database contains detailed data on public welfare benefits, medical institutions, community events, support services, and more.
[0073] The server uses a generative AI model to search the database for necessary information based on user input and generate optimal welfare service information. This AI model employs the latest machine learning techniques, learning patterns from vast amounts of data to provide the most suitable information for each user. The generated information is customized based on the user's needs.
[0074] The generated welfare service information is presented to the user via a terminal. The terminal formats the information to make it visually easy to understand and displays it in list or chart format. This allows users to quickly grasp important information and smoothly proceed with the procedures for using the necessary welfare services.
[0075] As a concrete example, a user might use the system through a prompt message such as, "I've moved to a new area. My current income is ¥XX, and my disability certificate classification is XX. Please list the welfare services available in this area." This process proceeds in real time, and information is provided quickly and appropriately.
[0076] In this way, this system makes it possible for users to build a foundation that allows them to smoothly start their lives in a new area.
[0077] The flow of the specific processing in Example 1 will be explained using Figure 11.
[0078] Step 1:
[0079] The user enters their basic information into the terminal. This information includes their place of residence, type of disability, income, and disability certificate classification. The terminal provides an interface to convert the entered information into a digital format, and the data is internally pre-processed and prepared for transmission to the server. The output is the formatted user information sent to the server.
[0080] Step 2:
[0081] The terminal sends formatted user information to the server via a secure protocol. Upon receiving the data sent by the user, the server performs an information check and generates an error message if there is any missing or inconsistent data. The output of this step is accurate user information that has been error-checked.
[0082] Step 3:
[0083] The server searches for information storage devices that have been collected and stored in advance from various public organizations and local groups, based on the user information it receives. Using a generative AI model, it selects the most suitable welfare service information that matches the user information, and then performs data processing and calculations to supplement it with related information. The output is customized welfare service information tailored to the user.
[0084] Step 4:
[0085] The server sends the generated welfare service information to the terminal. The terminal analyzes the received data and reformattes it into a user-friendly format. Based on past evaluation data, particularly useful information is highlighted. The output of this step is visually formatted welfare service information.
[0086] Step 5:
[0087] Users view the information displayed on their device to understand the welfare services they need in their new place of residence. They can request more detailed information or procedural support as needed. This step generates feedback based on how the user utilizes the information, which is then used to inform subsequent information presentations. The output represents the user's awareness and behavior regarding service use.
[0088] (Application Example 1)
[0089] Next, we will explain Application Example 1. In the following explanation, the data processing device 12 will be referred to as the "server," and the smart device 14 will be referred to as the "terminal."
[0090] This invention aims to solve the difficulty that people with disabilities face in quickly and easily obtaining information about local welfare services, medical institutions, and other resources when moving to a new area. In particular, it aims to provide a system that allows users to efficiently grasp the overall picture of local support services without requiring physical travel by presenting information in a visually easy-to-understand format.
[0091] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 1 is realized by the following means.
[0092] In this invention, the server includes means for inputting the user's personal information, a database for storing data collected from multiple government agencies and local communities, a generative artificial intelligence that searches the database based on the input personal information and generates optimal welfare service information, and a user interface that visually overlays the generated information on the user via a visual display device. This allows the user to instantly and visually obtain information on welfare services and local resources available in their new place of residence, enabling a smooth adaptation to their living environment.
[0093] "User" refers to an individual who uses this system to obtain welfare service information, particularly someone with a disability.
[0094] "Means of entering personal information" refers to devices or software that provide an interface for users to enter their basic information, such as their place of residence or type of disability.
[0095] "Administrative agencies" refer to organizations that provide welfare policies and services in local communities, such as local governments and government organizations.
[0096] "Local communities" refer to organizations or groups that provide welfare support in a specific area, and they typically organize community events and provide collaborative support.
[0097] A "database" is an electronic data storage system that is structured to systematically store information about welfare services and to allow for efficient searching and updating.
[0098] "Generative artificial intelligence" refers to artificial intelligence technology that analyzes input personal information and generates optimal welfare services and local information based on that information.
[0099] A "visual display device" refers to a device that displays generated information so that users can visually confirm it, such as smart glasses or head-mounted displays.
[0100] A "user interface" refers to the components that connect the system's functions with the user, such as screens and control panels used when a user interacts with the system.
[0101] "Visual overlay" refers to a technology that displays information superimposed on the user's actual field of vision, performing real-time reality augmentation.
[0102] "Local resource information" refers to comprehensive information that encompasses all support information useful to users in the local area, such as welfare facilities, medical institutions, and events.
[0103] The system for realizing this invention provides a platform for users to quickly obtain information on welfare services available in their new place of residence. Based on the user's entered personal information, the server efficiently searches data collected from multiple government agencies and local communities to generate optimal welfare service information. A generative AI model is utilized in this process. Specifically, the server receives information provided by the user (such as place of residence, type of disability, income, and disability certificate grade), searches the database based on this information, and generates a personalized list of welfare services.
[0104] This generated information is presented in a visually easy-to-understand manner. Smart glasses and other devices are used as visual display devices, overlaying the information onto the user's field of vision in real time. This display method allows users to obtain necessary information even while on the go, without physically visiting a facility.
[0105] Furthermore, the user interface accepts user feedback, which is used to optimize the generated AI model. This ensures that the latest and most relevant information is always provided. In addition, local resource information is generated as needed, allowing users to learn about the latest local events and support activities.
[0106] For example, if a visually impaired user is looking for medical facilities in a new area after moving, this system allows them to instantly see available medical facilities and related details within their field of vision through smart glasses, enabling them to check access methods and necessary procedures. This can improve their quality of life in their new area.
[0107] An example of a prompt message is: "Please list the welfare services available to a visually impaired person with a disability level of 2 who has moved to Shinjuku Ward, Tokyo."
[0108] The flow of a specific process in Application Example 1 will be explained using Figure 12.
[0109] Step 1:
[0110] Users enter personal information such as their current place of residence, type of disability, income, and disability certificate classification via the terminal interface. This information is transmitted to the server. The entered information is important as basic data for identifying welfare services appropriate to the user's situation.
[0111] Step 2:
[0112] The server searches a local database based on the received personal information and retrieves relevant welfare services, medical institutions, and local resource information. A generative AI model is used to perform data analysis to select the most suitable services and resources based on the input information. The resulting output is a customized list containing the information the user needs.
[0113] Step 3:
[0114] The server generates information and sends it to the terminal, which then prepares to display the information on a visual display device. Using smart glasses or similar devices, the information is overlaid onto the user's field of view. At this time, the display position and content are adjusted according to the surrounding environment and the user's gaze. Furthermore, this display is updated in real time to ensure it is always up-to-date.
[0115] Step 4:
[0116] The user reviews the information presented through the visual display device and provides feedback to the terminal as needed. The server receives this feedback and applies it to the generated AI model to optimize the system. This feedback loop improves the quality of information presented in subsequent instances.
[0117] Step 5:
[0118] The server periodically retrieves new data from government agencies and local communities to update its database. This update process is crucial for continuously providing users with the latest welfare service information. By keeping the database content up-to-date, it ensures that information is always relevant to the current situation.
[0119] Furthermore, an emotion engine that estimates the user's emotions may be incorporated. That is, the identification processing unit 290 may use the emotion identification model 59 to estimate the user's emotions and perform identification processing using the user's emotions.
[0120] This invention incorporates an emotion engine that recognizes and reflects the user's emotions into a system that quickly provides optimized welfare services when a user changes their place of residence. The specific operation of the program is described below.
[0121] The server collects welfare-related data from multiple government agencies and local communities, organizes it, and stores it in a database. This database contains a variety of information, including welfare benefits, medical resources, public services, and local event information.
[0122] The terminal provides an interface for receiving personal information from the user. Through this interface, the user enters information such as their place of residence, type of disability, income, and disability certificate classification. This information is sent to the server and used for database searches.
[0123] The server uses generative artificial intelligence to analyze the received information, searches the database, and generates appropriate welfare information. At this stage, the emotion engine analyzes the user's real-time emotional state and optimizes how the generated information is presented. For example, if the user is feeling stressed, the information presentation can be simplified or an encouraging message can be attached.
[0124] The generated information is displayed to the user in an easy-to-understand manner via the device. The display is customized according to the user's emotional state, delivering information in the most optimal way for each user. As a result, users can understand the welfare service information they need with less effort and use the services with greater peace of mind.
[0125] For example, if a user is feeling anxious after moving to a new area, the device can use reassuring colors and language to present information based on an analysis of its emotion engine. This information could include details about available support groups in the area and easily accessible public services.
[0126] This system will allow users to reduce the lack of information and related stress caused by changes in their living environment, enabling them to lead more fulfilling lives.
[0127] The following describes the processing flow.
[0128] Step 1:
[0129] The server collects various welfare-related information from government agencies and local communities, organizes it, and stores it in a database. The information is regularly updated, and new data is added to keep it constantly current.
[0130] Step 2:
[0131] The user enters personal information such as their place of residence, type of disability, income, and disability certificate classification using an interface on their device. After entering the information, it is sent from the device to the server.
[0132] Step 3:
[0133] The server uses artificial intelligence to search the database based on the received user information. It identifies and organizes welfare services and resources related to the user.
[0134] Step 4:
[0135] The device prepares to display the generated information to the user. The emotion engine is activated, analyzing the user's camera footage and voice patterns to determine their emotional state.
[0136] Step 5:
[0137] Based on the analysis results of the emotion engine, the device adjusts how information is presented. For example, if the user is feeling anxious, it will display the information concisely and in an easy-to-understand format, and select colors and layouts that provide a sense of security.
[0138] Step 6:
[0139] The user reviews the presented information. This information includes specific welfare benefits, a list of local medical facilities, and instructions for using public facilities. Based on the information, which is presented in a way that is appropriate to the user's emotions, the user plans the necessary actions.
[0140] Step 7:
[0141] Users send feedback to the server via their device regarding the information provided and their emotional responses. Based on this feedback, the server improves the accuracy of the emotion engine and generative artificial intelligence, thereby improving the system to provide better service.
[0142] (Example 2)
[0143] Next, we will describe Example 2. In the following description, the data processing device 12 will be referred to as the "server" and the smart device 14 as the "terminal".
[0144] In modern society, it is difficult for users to receive necessary social service information quickly and in an optimized manner when changing their place of residence. Furthermore, since a user's emotional state greatly influences how they receive information and their willingness to use services, a system that does not take this into account cannot be expected to improve the user experience. Therefore, there is a need for a system that presents optimal social service information while considering the individual circumstances and emotions of each user.
[0145] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 2 is realized by the following means.
[0146] In this invention, the server includes means for inputting the user's personal information, an information recording device for storing data collected from multiple administrative agencies and local communities, artificial intelligence that searches the information recording device based on the input personal information and generates optimal social service information, and a user device equipped with an emotion engine that analyzes the user's emotional state and optimizes and presents the generated information. This enables the user to quickly and appropriately receive necessary social service information in a manner that takes their emotional state into consideration.
[0147] A "user" is an entity that uses this system to input personal information and wishes to receive social service information.
[0148] "Personal information" refers to individual and identifiable information about a user, such as their place of residence, income, and health status.
[0149] An "information recording device" refers to a database that structures and stores data collected from multiple government agencies and local communities.
[0150] "Artificial intelligence" refers to a computer program that searches information recording devices based on users' personal information and generates optimal social service information.
[0151] An "emotion engine" is a technology that analyzes a user's emotional state based on their input and feedback, and optimizes the generated information.
[0152] "User device" refers to an electronic device used by the user to interact with this system, and it is equipped with an emotion engine.
[0153] This invention provides a system that rapidly and optimally delivers the social services necessary when a user changes their place of residence, and is equipped with an emotion engine that recognizes and reflects the user's emotional state. The configuration and specific operation of this system are described below.
[0154] The server acts as an information recording device, collecting data on social services from multiple government agencies and local communities and systematically storing it in a database. This database contains diverse information, including social benefits, medical resources, public services, and local event information. This information is managed in the form of an SQL database, and each data field is indexed to enable efficient searching.
[0155] The terminal provides an intuitive and user-friendly GUI for accepting user personal information. The GUI includes dropdown menus and text fields, allowing users to input their place of residence, income, and health status. This information is formatted in JSON format and sent to the server via the secure HTTPS protocol.
[0156] The server analyzes the received personal information using a generative AI model. This generative AI model employs neural network technologies such as TENSORFLOW® to generate social service information best suited to the user's needs. Furthermore, the emotion engine analyzes the user's emotions based on their input and can adjust the information presentation method according to their stress levels, anxiety, and other emotional states.
[0157] The generated information is displayed through the device and visually customized based on the analysis results of the emotion engine. For example, reassuring colors and messages are adopted, and the information is presented in an easy-to-understand manner.
[0158] For example, if a user feels anxious after moving to a new area, the device, based on an analysis of its emotion engine, will display a screen with a reassuring blue color scheme, showing details of local support organizations and easily accessible public services.
[0159] An example of a prompt message would be: "I've moved to a new area and, as someone with a disability certificate, I'd like to learn more about available welfare services and community resources. I'm also feeling anxious."
[0160] This system will reduce the lack of information and related stress associated with relocation, and will enable users to receive necessary social service information quickly and appropriately in the most suitable format.
[0161] The flow of the specific processing in Example 2 will be explained using Figure 13.
[0162] Step 1:
[0163] The server collects welfare service data using APIs from online platforms of multiple government agencies and local communities. The input consists of publicly available API endpoints of government agencies, from which data is retrieved in JSON format. The server receives this data, structures it using SQL for storage in a database, and inserts it into tables according to each category. The data is indexed and configured with arguments to enable efficient searching. The output is a systematically stored database of welfare services.
[0164] Step 2:
[0165] The terminal displays a GUI designed for user input. User input includes information such as place of residence, income, and health status. This information is entered from the user's device and converted to JSON format on the terminal. The output is personal information in JSON format, which is securely transmitted to the server using HTTPS. The terminal provides dropdown menus and placeholders to facilitate user input.
[0166] Step 3:
[0167] The server receives personal information in JSON format as input and performs analysis using a generative AI model. The generative AI model uses a TensorFlow neural network to search a database based on the personal information and identify appropriate social service information. An emotion engine also runs at this stage to analyze the user's emotional state. The output is the social service information most relevant to the user, and this includes a method for presenting information based on the emotion analysis results.
[0168] Step 4:
[0169] The terminal receives social service information transmitted from the server and uses this information to customize the GUI before presenting it to the user. Input consists of service information received from the server and sentiment analysis results. Output is a screen with colors, layout, and messages adjusted to correspond to the user's emotions. Through this customized interface, the user can understand relevant information more easily and with reduced stress. The terminal's GUI also incorporates visual considerations, such as the use of reassuring blue.
[0170] (Application Example 2)
[0171] Next, we will explain application example 2. In the following explanation, the data processing device 12 will be referred to as a "server" and the smart device 14 as a "terminal".
[0172] There is a need for a system that allows users who have changed their place of residence to efficiently receive information on welfare services they need in their new environment, and to receive information that is optimized according to the user's emotional state. However, conventional systems do not consider the user's emotions when presenting information, and there is a problem that this can lead to information overload and stress.
[0173] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 2 is realized by the following means.
[0174] In this invention, the server includes a device for inputting the user's personal information, a data storage unit for storing information collected from multiple administrative agencies and local communities, an artificial intelligence device for searching the data storage unit based on the input personal information and generating optimal welfare service information, an emotion recognition device for analyzing the user's emotional state and optimizing the method of presenting the generated information, and an information display device for presenting the generated information to the user. As a result, the user can concisely understand the information necessary to adapt to a new environment in an emotionally sensitive manner, thereby reducing stress and enabling them to use the service.
[0175] A "device for inputting user personal information" is a device that provides an interface for users to input information such as their address, income, and welfare-related information.
[0176] The "data storage unit" is a storage mechanism for organizing and permanently storing welfare-related data collected from administrative agencies and local communities.
[0177] An "artificial intelligence device" is a combination of a program and hardware that performs computational processing to generate optimal welfare service information based on the input personal information.
[0178] An "emotion recognition device" is an analytical device that determines the emotional state of a user from their facial expressions and words, and optimizes the presentation of information accordingly.
[0179] An "information display device" is a device that customizes and visually presents generated welfare service information according to the user's emotional state.
[0180] The system for realizing this invention mainly consists of a server and a terminal. The server receives data from a device that inputs the user's personal information and has the function of searching for information stored in the data storage unit. Then, an artificial intelligence device uses this data to generate optimal welfare service information. In this process, an emotion recognition device analyzes the user's real-time emotional state and plays a role in optimizing the way the information is presented.
[0181] The terminal is equipped with an information display device that presents information optimized for the user. It receives information entered by the user and related welfare service information, and displays it in a format that responds to the user's emotions. This allows users to obtain information in a simple and easy-to-understand manner.
[0182] For example, if a user is feeling anxious after moving to a new area, the device will use reassuring colors and language, based on analysis by an emotion engine, to display details about local support groups and public services. It will also use Azure® Text Analytics to determine the user's emotional state from their text input.
[0183] An example of a prompt would be, "How can I use Azure text analysis to analyze a user's input message and provide relevant welfare information in blue tones based on their emotional state?"
[0184] This system will help users overcome the lack of information associated with changes in their living environment, enabling them to adapt to their new life with a sense of security.
[0185] The flow of a specific process in Application Example 2 will be explained using Figure 14.
[0186] Step 1:
[0187] The user accesses the terminal and enters personal information. This information includes place of residence, income, and type of disability. This input is used as basic data to identify the user's needs. The input data is transmitted to the server in digital format.
[0188] Step 2:
[0189] The server searches the data storage unit based on the user's personal information received. This data storage unit stores welfare-related information collected from government agencies and local communities. A search algorithm is used to extract highly relevant information and prepare for the next step.
[0190] Step 3:
[0191] The server's artificial intelligence system generates optimal welfare service information using the extracted data. This generation process involves data processing and calculations based on user input data. Specifically, it ranks and prioritizes relevant services.
[0192] Step 4:
[0193] The server's emotion recognition system uses tools such as Azure Text Analytics to analyze the user's emotional state. This analysis extracts emotions from the user's input text and is performed to assess mood and stress levels.
[0194] Step 5:
[0195] The server presents welfare service information generated in the optimal format based on the analysis results obtained from emotion recognition. In this process, the color tone and message are adjusted according to the user's emotional state, and the final data is prepared for information display.
[0196] Step 6:
[0197] The device presents optimized information received from the server to the user. Specifically, it displays information using reassuring color schemes and language, and provides visual guidance to support user understanding.
[0198] This series of processes allows users to receive necessary welfare information without stress and obtain support to adapt to their new environment.
[0199] The specific processing unit 290 transmits the result of the specific processing to the smart device 14. In the smart device 14, the control unit 46A causes the output device 40 to output the result of the specific processing. The microphone 38B acquires audio indicating user input for the result of the specific processing. The control unit 46A transmits the audio data indicating user input acquired by the microphone 38B to the data processing device 12. In the data processing device 12, the specific processing unit 290 acquires the audio data.
[0200] Data generation model 58 is a so-called generative AI (Artificial Intelligence). An example of data generation model 58 is ChatGPT (registered trademark) (Internet search).<URL: https: / / openai.com / blog / chatgpt> ), Gemini (registered trademark) (Internet search) <url: https: gemini.google.com ?hl="ja">Examples of generative AI include the following. The data generation model 58 is obtained by performing deep learning on a neural network. The data generation model 58 is input with prompts containing instructions, and with inference data such as audio data representing speech, text data representing text, and image data representing images. The data generation model 58 infers from the input inference data according to the instructions indicated by the prompts, and outputs the inference results in data formats such as audio data and text data. Here, inference refers to, for example, analysis, classification, prediction, and / or summarization.
[0201] In the above embodiment, an example was given in which specific processing is performed by the data processing device 12, but the technology of this disclosure is not limited thereto, and the specific processing may also be performed by the smart device 14.
[0202] [Second Embodiment]
[0203] Figure 3 shows an example of the configuration of the data processing system 210 according to the second embodiment.
[0204] As shown in Figure 3, the data processing system 210 includes a data processing device 12 and smart glasses 214. An example of the data processing device 12 is a server.
[0205] The data processing device 12 comprises a computer 22, a database 24, and a communication interface 26. The computer 22 is an example of a "computer" related to the technology of this disclosure. The computer 22 comprises a processor 28, RAM 30, and storage 32. The processor 28, RAM 30, and storage 32 are connected to a bus 34. The database 24 and the communication interface 26 are also connected to the bus 34. The communication interface 26 is connected to a network 54. An example of the network 54 is a WAN (Wide Area Network) and / or a LAN (Local Area Network).
[0206] The smart glasses 214 include a computer 36, a microphone 238, a speaker 240, a camera 42, and a communication interface 44. The computer 36 includes a processor 46, RAM 48, and storage 50. The processor 46, RAM 48, and storage 50 are connected to a bus 52. The microphone 238, speaker 240, and camera 42 are also connected to the bus 52.
[0207] The microphone 238 receives voice signals from the user 20 and receives instructions from the user 20. The microphone 238 captures the voice signals from the user 20, converts the captured voice into audio data, and outputs it to the processor 46. The speaker 240 outputs audio according to the instructions from the processor 46.
[0208] Camera 42 is a small digital camera equipped with an optical system including a lens, aperture, and shutter, and an image sensor such as a CMOS (Complementary Metal-Oxide-Semiconductor) image sensor or a CCD (Charge Coupled Device) image sensor, and captures images of the area around the user 20 (for example, an imaging range defined by a field of view equivalent to the width of a typical healthy person's field of vision).
[0209] Communication interface 44 is connected to network 54. Communication interfaces 44 and 26 are responsible for the exchange of various information between processor 46 and processor 28 via network 54. The exchange of various information between processor 46 and processor 28 using communication interfaces 44 and 26 is performed in a secure manner.
[0210] Figure 4 shows an example of the main functions of the data processing device 12 and the smart glasses 214. As shown in Figure 4, the data processing device 12 performs specific processing using the processor 28. The storage 32 stores the specific processing program 56.
[0211] The specific processing program 56 is an example of a "program" relating to the technology of this disclosure. The processor 28 reads the specific processing program 56 from the storage 32 and executes the read specific processing program 56 on the RAM 30. The specific processing is realized by the processor 28 operating as a specific processing unit 290 in accordance with the specific processing program 56 executed on the RAM 30.
[0212] The storage 32 stores the data generation model 58 and the emotion identification model 59. The data generation model 58 and the emotion identification model 59 are used by the identification processing unit 290.
[0213] In the smart glasses 214, the processor 46 performs the reception output processing. The storage 50 stores the reception output program 60. The processor 46 reads the reception output program 60 from the storage 50 and executes the read reception output program 60 on the RAM 48. The reception output processing is realized by the processor 46 operating as a control unit 46A according to the reception output program 60 executed on the RAM 48.
[0214] Next, the identification processing performed by the identification processing unit 290 of the data processing device 12 will be described. In the following description, the data processing device 12 will be referred to as the "server" and the smart glasses 214 will be referred to as the "terminal".
[0215] This invention provides a system that allows users with disabilities to quickly access local welfare services when they change their place of residence. The specific operation of the program is described below.
[0216] The server first stores welfare information collected from various government agencies and local communities in a database. This database includes information on welfare benefits, medical information, services provided by public institutions, and local support groups.
[0217] The terminal provides an interface for users to input personal information. Users can enter necessary information such as their place of residence, type of disability, income, and disability certificate classification. The terminal then transmits this information to the server.
[0218] The server uses artificial intelligence to generate welfare service information best suited to the input information based on the received personal information. This includes details of welfare benefits in the relevant municipality, available medical facilities, and information on local community events.
[0219] The generated information is provided to the user via a terminal. The terminal formats the displayed information into a list or other visually easy-to-read format, making it easy for the user to understand.
[0220] For example, if a user with a disability moves to a different city, the user enters the name of the new city, their current income, and their disability certificate classification into the terminal. Based on this information, the server generates information on available welfare benefits and medical facilities in the new city and displays it on the terminal. This process allows the user to comprehensively understand the support services available in their new area of residence.
[0221] Thus, the present invention allows users with disabilities to overcome the problem of insufficient information on welfare services due to changes in residence, and to gain a foundation for a secure life.
[0222] The following describes the processing flow.
[0223] Step 1:
[0224] The server automatically collects data from the websites and public documents of various government agencies and local communities, and stores daily updated welfare and community information in a database. This data is organized by category, making it easy to search efficiently.
[0225] Step 2:
[0226] Users enter personal information such as their place of residence, type of disability, disability certificate grade, and income using a dedicated interface on their device. The information entered by the user is securely transmitted to the server when they click the submit button.
[0227] Step 3:
[0228] The server analyzes the received user information and searches the database for welfare services and related information that match the user. A generative artificial intelligence model is used in the search process to extract and organize the most relevant information.
[0229] Step 4:
[0230] Based on the search results, the server generates welfare information optimized for the user. This information includes details on available welfare benefits, contact information for medical institutions, and information on local support group events.
[0231] Step 5:
[0232] The terminal displays the generated information received from the server in an easy-to-understand format for the user. This display incorporates list formats, map displays, and even visually intuitive graphical elements.
[0233] Step 6:
[0234] Users review the information displayed on the screen and plan their actions based on it if necessary. They can also provide feedback on the accuracy and usefulness of the information provided via their device, which is then sent to the server.
[0235] Step 7:
[0236] The server uses user feedback to improve the database and update the AI model. This leads to improved system accuracy and user satisfaction.
[0237] (Example 1)
[0238] Next, we will describe Example 1. In the following description, the data processing device 12 will be referred to as the "server," and the smart glasses 214 will be referred to as the "terminal."
[0239] When users with disabilities change their place of residence, there is a problem in quickly and accurately obtaining information on welfare services in their new area. Obtaining this information requires gathering information individually from multiple government agencies and local communities, which is time-consuming and laborious. To solve this problem, the present invention provides an integrated system that efficiently and accurately provides welfare service information.
[0240] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 1 is realized by the following means.
[0241] In this invention, the server includes a device for inputting basic user information, an information aggregation device for storing information collected from multiple public organizations and local groups, and an information processing device for searching the information aggregation device based on the input basic information and generating optimal service information. This makes it possible for users with disabilities to quickly and comprehensively grasp information on welfare services available in a new area.
[0242] "User" refers to a person who uses this system to obtain information about welfare services.
[0243] "Basic information" refers to personal information such as the user's place of residence, type of disability, income, and disability certificate classification.
[0244] "Device" refers to the equipment or platform used to realize a function, and includes hardware and software.
[0245] "Public organizations" refer to organizations that provide public welfare services, such as government agencies and local authorities.
[0246] "Local organizations" refer to non-profit organizations or volunteer groups that operate within a specific local community.
[0247] An "information aggregation device" refers to a system or database for storing, managing, and updating data collected from multiple information sources.
[0248] An "information processing device" refers to a system or program that performs predetermined processing based on input data and generates necessary information.
[0249] "Service information" refers to information that users can access, such as welfare benefits, medical institutions, and local events.
[0250] An "information display device" refers to an interface or display used to show generated information to users.
[0251] "Evaluation" refers to feedback and comments from users, which are used to improve the system.
[0252] This invention provides a system that allows users with disabilities to easily access information on welfare services in a new area when they move there. A detailed embodiment of this system is described below.
[0253] First, users input basic information using a device. The device provides an interface for inputting basic information such as place of residence, type of disability, income, and disability certificate classification. This interface is implemented as a web browser or mobile application and is designed to be user-friendly.
[0254] The information entered is sent from the terminal to the server. The server stores welfare information collected from multiple public organizations and community groups in a database. This database contains detailed data on public welfare benefits, medical institutions, community events, support services, and more.
[0255] The server uses a generative AI model to search the database for necessary information based on user input and generate optimal welfare service information. This AI model employs the latest machine learning techniques, learning patterns from vast amounts of data to provide the most suitable information for each user. The generated information is customized based on the user's needs.
[0256] The generated welfare service information is presented to the user via a terminal. The terminal formats the information to make it visually easy to understand and displays it in list or chart format. This allows users to quickly grasp important information and smoothly proceed with the procedures for using the necessary welfare services.
[0257] As a concrete example, a user might use the system through a prompt message such as, "I've moved to a new area. My current income is ¥XX, and my disability certificate classification is XX. Please list the welfare services available in this area." This process proceeds in real time, and information is provided quickly and appropriately.
[0258] In this way, this system makes it possible for users to build a foundation that allows them to smoothly start their lives in a new area.
[0259] The flow of the specific processing in Example 1 will be explained using Figure 11.
[0260] Step 1:
[0261] The user enters their basic information into the terminal. This information includes their place of residence, type of disability, income, and disability certificate classification. The terminal provides an interface to convert the entered information into a digital format, and the data is internally pre-processed and prepared for transmission to the server. The output is the formatted user information sent to the server.
[0262] Step 2:
[0263] The terminal sends formatted user information to the server via a secure protocol. Upon receiving the data sent by the user, the server performs an information check and generates an error message if there is any missing or inconsistent data. The output of this step is accurate user information that has been error-checked.
[0264] Step 3:
[0265] The server searches for information storage devices that have been collected and stored in advance from various public organizations and local groups, based on the user information it receives. Using a generative AI model, it selects the most suitable welfare service information that matches the user information, and then performs data processing and calculations to supplement it with related information. The output is customized welfare service information tailored to the user.
[0266] Step 4:
[0267] The server sends the generated welfare service information to the terminal. The terminal analyzes the received data and reformattes it into a user-friendly format. Based on past evaluation data, particularly useful information is highlighted. The output of this step is visually formatted welfare service information.
[0268] Step 5:
[0269] Users view the information displayed on their device to understand the welfare services they need in their new place of residence. They can request more detailed information or procedural support as needed. This step generates feedback based on how the user utilizes the information, which is then used to inform subsequent information presentations. The output represents the user's awareness and behavior regarding service use.
[0270] (Application Example 1)
[0271] Next, we will explain Application Example 1. In the following explanation, the data processing device 12 will be referred to as the "server," and the smart glasses 214 will be referred to as the "terminal."
[0272] This invention aims to solve the difficulty that people with disabilities face in quickly and easily obtaining information about local welfare services, medical institutions, and other resources when moving to a new area. In particular, it aims to provide a system that allows users to efficiently grasp the overall picture of local support services without requiring physical travel by presenting information in a visually easy-to-understand format.
[0273] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 1 is realized by the following means.
[0274] In this invention, the server includes means for inputting the user's personal information, a database for storing data collected from multiple government agencies and local communities, a generative artificial intelligence that searches the database based on the input personal information and generates optimal welfare service information, and a user interface that visually overlays the generated information on the user via a visual display device. This allows the user to instantly and visually obtain information on welfare services and local resources available in their new place of residence, enabling a smooth adaptation to their living environment.
[0275] "User" refers to an individual who uses this system to obtain welfare service information, particularly someone with a disability.
[0276] "Means of entering personal information" refers to devices or software that provide an interface for users to enter their basic information, such as their place of residence or type of disability.
[0277] "Administrative agencies" refer to organizations that provide welfare policies and services in local communities, such as local governments and government organizations.
[0278] "Regional community" refers to organizations or groups that provide welfare support in a specific region, and it is common for them to hold community events and provide collaborative support.
[0279] "Database" is an electronic data storage system that is organized to store information related to welfare services and enables efficient search and update.
[0280] "Generative artificial intelligence" refers to artificial intelligence technology that analyzes the input personal information and generates optimal welfare services and regional information.
[0281] "Visual display device" refers to a device, such as smart glasses or a head-mounted display, that displays the generated information so that the user can visually confirm it.
[0282] "User interface" is a component that connects the user to the functions of the system, such as the screen and operation panel used when the user interacts with the system.
[0283] "Visually superimposed display" is a technology that superimposes information on the user's actual field of vision and refers to performing real-time reality expansion.
[0284] "Regional resource information" is information that encompasses all useful support information for users, such as welfare facilities, medical institutions, and events in the region.
[0285] The system for realizing this invention provides a platform for users to quickly obtain welfare service information available in their new place of residence. The server efficiently searches the data collected from multiple administrative agencies and regional communities based on the input personal information of the user and generates optimal welfare service information. In this process, a generative AI model is utilized. Specifically, the server receives the information provided by the user (place of residence, type of disability, income, level of disability certificate, etc.), searches the database based on it, and generates a list of personalized welfare services.
[0286] This generated information is presented in a visually understandable manner. As a visual display device, devices such as smart glasses are used to overlay information in the user's field of vision in real time. With this display method, users can obtain the necessary information even while moving without physically visiting the facility.
[0287] Furthermore, the user interface accepts feedback from the user and uses it to optimize the generative AI model. This ensures that always up-to-date and optimal information is provided. Also, since regional resource information is generated as appropriate, users can also learn about the latest events and support activities in the region.
[0288] As a specific example, when a user with visual impairment is looking for medical institutions available in a new area after moving, by using this system, medical institutions available through smart glasses and detailed information about them can be immediately displayed within the field of vision, and the access method and necessary procedures can be confirmed. This can improve the quality of life in the new area.
[0289] Specific examples of prompt sentences are as follows: "Please list the outlines of welfare services available to a person with a visual impairment grade 2 who has moved to Shinjuku Ward, Tokyo."
[0290] The flow of the specific process in Application Example 1 will be described using FIG. 1;
[0291] Step 1:
[0292] The user inputs personal information such as the current place of residence, type of disability, income, and the grade of the disability certificate via the interface of the terminal. This information is sent to the server. The information input is important as basic data for identifying welfare services according to the user's situation.
[0293] Step 2:
[0294] The server searches a local database based on the received personal information and retrieves relevant welfare services, medical institutions, and local resource information. A generative AI model is used to perform data analysis to select the most suitable services and resources based on the input information. The resulting output is a customized list containing the information the user needs.
[0295] Step 3:
[0296] The server generates information and sends it to the terminal, which then prepares to display the information on a visual display device. Using smart glasses or similar devices, the information is overlaid onto the user's field of view. At this time, the display position and content are adjusted according to the surrounding environment and the user's gaze. Furthermore, this display is updated in real time to ensure it is always up-to-date.
[0297] Step 4:
[0298] The user reviews the information presented through the visual display device and provides feedback to the terminal as needed. The server receives this feedback and applies it to the generated AI model to optimize the system. This feedback loop improves the quality of information presented in subsequent instances.
[0299] Step 5:
[0300] The server periodically retrieves new data from government agencies and local communities to update its database. This update process is crucial for continuously providing users with the latest welfare service information. By keeping the database content up-to-date, it ensures that information is always relevant to the current situation.
[0301] Furthermore, an emotion engine that estimates the user's emotions may be incorporated. That is, the identification processing unit 290 may use the emotion identification model 59 to estimate the user's emotions and perform identification processing using the user's emotions.
[0302] This invention incorporates an emotion engine that recognizes and reflects the user's emotions into a system that quickly provides optimized welfare services when a user changes their place of residence. The specific operation of the program is described below.
[0303] The server collects welfare-related data from multiple government agencies and local communities, organizes it, and stores it in a database. This database contains a variety of information, including welfare benefits, medical resources, public services, and local event information.
[0304] The terminal provides an interface for receiving personal information from the user. Through this interface, the user enters information such as their place of residence, type of disability, income, and disability certificate classification. This information is sent to the server and used for database searches.
[0305] The server uses generative artificial intelligence to analyze the received information, searches the database, and generates appropriate welfare information. At this stage, the emotion engine analyzes the user's real-time emotional state and optimizes how the generated information is presented. For example, if the user is feeling stressed, the information presentation can be simplified or an encouraging message can be attached.
[0306] The generated information is displayed to the user in an easy-to-understand manner via the device. The display is customized according to the user's emotional state, delivering information in the most optimal way for each user. As a result, users can understand the welfare service information they need with less effort and use the services with greater peace of mind.
[0307] As a specific example, when a user feels anxious when moving to a new area, the terminal can present information using tones and words that give a sense of security based on the analysis of the emotion engine. This information includes available support groups in the area and details of accessible public services.
[0308] With this system, users can reduce information shortages and related stress caused by changes in their living environment and lead a more fulfilling life.
[0309] The following explains the processing flow.
[0310] Step 1:
[0311] The server collects multiple welfare information from administrative agencies and local communities, organizes it, and stores it in a database. The information is updated regularly and always maintained in the latest state by the addition of new data.
[0312] Step 2:
[0313] The user uses the interface on the terminal to input personal information such as their place of residence, type of disability, income, and the level of their disability certificate. After input, the information is sent by the terminal to the server.
[0314] Step 3:
[0315] Based on the received user information, the server uses a generative artificial intelligence to search the database. It identifies welfare services and resources related to the user, organizes them, and generates them.
[0316] Step 4:
[0317] The terminal prepares to show the generated information to the user. The emotion engine is activated, analyzes the user's camera image and voice pattern, and determines their emotional state.
[0318] Step 5:
[0319] Based on the analysis results of the emotion engine, the device adjusts how information is presented. For example, if the user is feeling anxious, it will display the information concisely and in an easy-to-understand format, and select colors and layouts that provide a sense of security.
[0320] Step 6:
[0321] The user reviews the presented information. This information includes specific welfare benefits, a list of local medical facilities, and instructions for using public facilities. Based on the information, which is presented in a way that is appropriate to the user's emotions, the user plans the necessary actions.
[0322] Step 7:
[0323] Users send feedback to the server via their device regarding the information provided and their emotional responses. Based on this feedback, the server improves the accuracy of the emotion engine and generative artificial intelligence, thereby improving the system to provide better service.
[0324] (Example 2)
[0325] Next, we will describe Example 2. In the following description, the data processing device 12 will be referred to as the "server" and the smart glasses 214 will be referred to as the "terminal".
[0326] In modern society, it is difficult for users to receive necessary social service information quickly and in an optimized manner when changing their place of residence. Furthermore, since a user's emotional state greatly influences how they receive information and their willingness to use services, a system that does not take this into account cannot be expected to improve the user experience. Therefore, there is a need for a system that presents optimal social service information while considering the individual circumstances and emotions of each user.
[0327] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 2 is realized by the following means.
[0328] In this invention, the server includes means for inputting the user's personal information, an information recording device for storing data collected from multiple administrative agencies and local communities, artificial intelligence that searches the information recording device based on the input personal information and generates optimal social service information, and a user device equipped with an emotion engine that analyzes the user's emotional state and optimizes and presents the generated information. This enables the user to quickly and appropriately receive necessary social service information in a manner that takes their emotional state into consideration.
[0329] A "user" is an entity that uses this system to input personal information and wishes to receive social service information.
[0330] "Personal information" refers to individual and identifiable information about a user, such as their place of residence, income, and health status.
[0331] An "information recording device" refers to a database that structures and stores data collected from multiple government agencies and local communities.
[0332] "Artificial intelligence" refers to a computer program that searches information recording devices based on users' personal information and generates optimal social service information.
[0333] An "emotion engine" is a technology that analyzes a user's emotional state based on their input and feedback, and optimizes the generated information.
[0334] "User device" refers to an electronic device used by the user to interact with this system, and it is equipped with an emotion engine.
[0335] This invention provides a system that rapidly and optimally delivers the social services necessary when a user changes their place of residence, and is equipped with an emotion engine that recognizes and reflects the user's emotional state. The configuration and specific operation of this system are described below.
[0336] The server acts as an information recording device, collecting data on social services from multiple government agencies and local communities and systematically storing it in a database. This database contains diverse information, including social benefits, medical resources, public services, and local event information. This information is managed in the form of an SQL database, and each data field is indexed to enable efficient searching.
[0337] The terminal provides an intuitive and user-friendly GUI for accepting user personal information. The GUI includes dropdown menus and text fields, allowing users to input their place of residence, income, and health status. This information is formatted in JSON format and sent to the server via the secure HTTPS protocol.
[0338] The server analyzes the received personal information using a generative AI model. This generative AI model utilizes neural network technologies such as TensorFlow to generate social service information best suited to the user's needs. Furthermore, the emotion engine analyzes the user's emotions based on their input and can adjust the information presentation method according to their stress levels, anxiety, and other emotional states.
[0339] The generated information is displayed through the device and visually customized based on the analysis results of the emotion engine. For example, reassuring colors and messages are adopted, and the information is presented in an easy-to-understand manner.
[0340] For example, if a user feels anxious after moving to a new area, the device, based on an analysis of its emotion engine, will display a screen with a reassuring blue color scheme, showing details of local support organizations and easily accessible public services.
[0341] An example of a prompt message would be: "I've moved to a new area and, as someone with a disability certificate, I'd like to learn more about available welfare services and community resources. I'm also feeling anxious."
[0342] This system will reduce the lack of information and related stress associated with relocation, and will enable users to receive necessary social service information quickly and appropriately in the most suitable format.
[0343] The flow of the specific processing in Example 2 will be explained using Figure 13.
[0344] Step 1:
[0345] The server collects welfare service data using APIs from online platforms of multiple government agencies and local communities. The input consists of publicly available API endpoints of government agencies, from which data is retrieved in JSON format. The server receives this data, structures it using SQL for storage in a database, and inserts it into tables according to each category. The data is indexed and configured with arguments to enable efficient searching. The output is a systematically stored database of welfare services.
[0346] Step 2:
[0347] The terminal displays a GUI designed for user input. User input includes information such as place of residence, income, and health status. This information is entered from the user's device and converted to JSON format on the terminal. The output is personal information in JSON format, which is securely transmitted to the server using HTTPS. The terminal provides dropdown menus and placeholders to facilitate user input.
[0348] Step 3:
[0349] The server receives personal information in JSON format as input and performs analysis using a generative AI model. The generative AI model uses a TensorFlow neural network to search a database based on the personal information and identify appropriate social service information. An emotion engine also runs at this stage to analyze the user's emotional state. The output is the social service information most relevant to the user, and this includes a method for presenting information based on the emotion analysis results.
[0350] Step 4:
[0351] The terminal receives social service information transmitted from the server and uses this information to customize the GUI before presenting it to the user. Input consists of service information received from the server and sentiment analysis results. Output is a screen with colors, layout, and messages adjusted to correspond to the user's emotions. Through this customized interface, the user can understand relevant information more easily and with reduced stress. The terminal's GUI also incorporates visual considerations, such as the use of reassuring blue.
[0352] (Application Example 2)
[0353] Next, we will explain application example 2. In the following explanation, the data processing device 12 will be referred to as the "server," and the smart glasses 214 will be referred to as the "terminal."
[0354] There is a need for a system that allows users who have changed their place of residence to efficiently receive information on welfare services they need in their new environment, and to receive information that is optimized according to the user's emotional state. However, conventional systems do not consider the user's emotions when presenting information, and there is a problem that this can lead to information overload and stress.
[0355] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 2 is realized by the following means.
[0356] In this invention, the server includes a device for inputting the user's personal information, a data storage unit for storing information collected from multiple administrative agencies and local communities, an artificial intelligence device for searching the data storage unit based on the input personal information and generating optimal welfare service information, an emotion recognition device for analyzing the user's emotional state and optimizing the method of presenting the generated information, and an information display device for presenting the generated information to the user. As a result, the user can concisely understand the information necessary to adapt to a new environment in an emotionally sensitive manner, thereby reducing stress and enabling them to use the service.
[0357] A "device for inputting user personal information" is a device that provides an interface for users to input information such as their address, income, and welfare-related information.
[0358] The "data storage unit" is a storage mechanism for organizing and permanently storing welfare-related data collected from administrative agencies and local communities.
[0359] An "artificial intelligence device" is a combination of a program and hardware that performs computational processing to generate optimal welfare service information based on the input personal information.
[0360] An "emotion recognition device" is an analytical device that determines the emotional state of a user from their facial expressions and words, and optimizes the presentation of information accordingly.
[0361] An "information display device" is a device that customizes and visually presents generated welfare service information according to the user's emotional state.
[0362] The system for realizing this invention mainly consists of a server and a terminal. The server receives data from a device that inputs the user's personal information and has the function of searching for information stored in the data storage unit. Then, an artificial intelligence device uses this data to generate optimal welfare service information. In this process, an emotion recognition device analyzes the user's real-time emotional state and plays a role in optimizing the way the information is presented.
[0363] The terminal is equipped with an information display device that presents information optimized for the user. It receives information entered by the user and related welfare service information, and displays it in a format that responds to the user's emotions. This allows users to obtain information in a simple and easy-to-understand manner.
[0364] For example, if a user is feeling anxious after moving to a new area, the device will use reassuring colors and language based on analysis by an emotion engine to display details about local support groups and public services. It will also use Azure Text Analytics to determine the user's emotional state from their text input.
[0365] An example of a prompt would be, "How can I use Azure text analysis to analyze a user's input message and provide relevant welfare information in blue tones based on their emotional state?"
[0366] This system will help users overcome the lack of information associated with changes in their living environment, enabling them to adapt to their new life with a sense of security.
[0367] The flow of a specific process in Application Example 2 will be explained using Figure 14.
[0368] Step 1:
[0369] The user accesses the terminal and enters personal information. This information includes place of residence, income, and type of disability. This input is used as basic data to identify the user's needs. The input data is transmitted to the server in digital format.
[0370] Step 2:
[0371] The server searches the data storage unit based on the user's personal information received. This data storage unit stores welfare-related information collected from government agencies and local communities. A search algorithm is used to extract highly relevant information and prepare for the next step.
[0372] Step 3:
[0373] The server's artificial intelligence system generates optimal welfare service information using the extracted data. This generation process involves data processing and calculations based on user input data. Specifically, it ranks and prioritizes relevant services.
[0374] Step 4:
[0375] The server's emotion recognition system uses tools such as Azure Text Analytics to analyze the user's emotional state. This analysis extracts emotions from the user's input text and is performed to assess mood and stress levels.
[0376] Step 5:
[0377] The server presents welfare service information generated in the optimal format based on the analysis results obtained from emotion recognition. In this process, the color tone and message are adjusted according to the user's emotional state, and the final data is prepared for information display.
[0378] Step 6:
[0379] The device presents optimized information received from the server to the user. Specifically, it displays information using reassuring color schemes and language, and provides visual guidance to support user understanding.
[0380] This series of processes allows users to receive necessary welfare information without stress and obtain support to adapt to their new environment.
[0381] The specific processing unit 290 transmits the result of the specific processing to the smart glasses 214. In the smart glasses 214, the control unit 46A causes the speaker 240 to output the result of the specific processing. The microphone 238 acquires audio indicating user input for the result of the specific processing. The control unit 46A transmits the audio data indicating user input acquired by the microphone 238 to the data processing unit 12. In the data processing unit 12, the specific processing unit 290 acquires the audio data.
[0382] Data generation model 58 is a type of so-called generative AI (Artificial Intelligence). One example of data generation model 58 is ChatGPT (Internet search<URL: https: / / openai.com / blog / chatgpt> ), Gemini (Internet search) <url: https: gemini.google.com ?hl="ja">Examples of generative AI include the following. The data generation model 58 is obtained by performing deep learning on a neural network. The data generation model 58 is input with prompts containing instructions, and with inference data such as audio data representing speech, text data representing text, and image data representing images. The data generation model 58 infers from the input inference data according to the instructions indicated by the prompts, and outputs the inference results in data formats such as audio data and text data. Here, inference refers to, for example, analysis, classification, prediction, and / or summarization.
[0383] In the above embodiment, an example was given in which specific processing is performed by the data processing device 12, but the technology of this disclosure is not limited thereto, and the specific processing may also be performed by the smart glasses 214.
[0384] [Third Embodiment]
[0385] Figure 5 shows an example of the configuration of the data processing system 310 according to the third embodiment.
[0386] As shown in Figure 5, the data processing system 310 includes a data processing device 12 and a headset terminal 314. An example of the data processing device 12 is a server.
[0387] The data processing device 12 comprises a computer 22, a database 24, and a communication interface 26. The computer 22 is an example of a "computer" related to the technology of this disclosure. The computer 22 comprises a processor 28, RAM 30, and storage 32. The processor 28, RAM 30, and storage 32 are connected to a bus 34. The database 24 and the communication interface 26 are also connected to the bus 34. The communication interface 26 is connected to a network 54. An example of the network 54 is a WAN (Wide Area Network) and / or a LAN (Local Area Network).
[0388] The headset terminal 314 includes a computer 36, a microphone 238, a speaker 240, a camera 42, a communication interface 44, and a display 343. The computer 36 includes a processor 46, RAM 48, and storage 50. The processor 46, RAM 48, and storage 50 are connected to a bus 52. The microphone 238, speaker 240, camera 42, and display 343 are also connected to the bus 52.
[0389] The microphone 238 receives voice signals from the user 20 and receives instructions from the user 20. The microphone 238 captures the voice signals from the user 20, converts the captured voice into audio data, and outputs it to the processor 46. The speaker 240 outputs audio according to the instructions from the processor 46.
[0390] Camera 42 is a small digital camera equipped with an optical system including a lens, aperture, and shutter, and an image sensor such as a CMOS (Complementary Metal-Oxide-Semiconductor) image sensor or a CCD (Charge Coupled Device) image sensor, and captures images of the area around the user 20 (for example, an imaging range defined by a field of view equivalent to the width of a typical healthy person's field of vision).
[0391] Communication interface 44 is connected to network 54. Communication interfaces 44 and 26 are responsible for the exchange of various information between processor 46 and processor 28 via network 54. The exchange of various information between processor 46 and processor 28 using communication interfaces 44 and 26 is performed in a secure manner.
[0392] Figure 6 shows an example of the main functions of the data processing device 12 and the headset terminal 314. As shown in Figure 6, the data processing device 12 performs specific processing using the processor 28. The storage 32 stores the specific processing program 56.
[0393] The specific processing program 56 is an example of a "program" relating to the technology of this disclosure. The processor 28 reads the specific processing program 56 from the storage 32 and executes the read specific processing program 56 on the RAM 30. The specific processing is realized by the processor 28 operating as a specific processing unit 290 in accordance with the specific processing program 56 executed on the RAM 30.
[0394] The storage 32 stores the data generation model 58 and the emotion identification model 59. The data generation model 58 and the emotion identification model 59 are used by the identification processing unit 290.
[0395] In the headset terminal 314, the processor 46 performs the reception output processing. The storage 50 stores the reception output program 60. The processor 46 reads the reception output program 60 from the storage 50 and executes the read reception output program 60 on the RAM 48. The reception output processing is realized by the processor 46 operating as a control unit 46A according to the reception output program 60 executed on the RAM 48.
[0396] Next, the specific processing performed by the specific processing unit 290 of the data processing device 12 will be described. In the following description, the data processing device 12 will be referred to as the "server" and the headset terminal 314 will be referred to as the "terminal".
[0397] This invention provides a system that allows users with disabilities to quickly access local welfare services when they change their place of residence. The specific operation of the program is described below.
[0398] The server first stores welfare information collected from various government agencies and local communities in a database. This database includes information on welfare benefits, medical information, services provided by public institutions, and local support groups.
[0399] The terminal provides an interface for users to input personal information. Users can enter necessary information such as their place of residence, type of disability, income, and disability certificate classification. The terminal then transmits this information to the server.
[0400] The server uses artificial intelligence to generate welfare service information best suited to the input information based on the received personal information. This includes details of welfare benefits in the relevant municipality, available medical facilities, and information on local community events.
[0401] The generated information is provided to the user via a terminal. The terminal formats the displayed information into a list or other visually easy-to-read format, making it easy for the user to understand.
[0402] For example, if a user with a disability moves to a different city, the user enters the name of the new city, their current income, and their disability certificate classification into the terminal. Based on this information, the server generates information on available welfare benefits and medical facilities in the new city and displays it on the terminal. This process allows the user to comprehensively understand the support services available in their new area of residence.
[0403] Thus, the present invention allows users with disabilities to overcome the problem of insufficient information on welfare services due to changes in residence, and to gain a foundation for a secure life.
[0404] The following describes the processing flow.
[0405] Step 1:
[0406] The server automatically collects data from the websites and public documents of various government agencies and local communities, and stores daily updated welfare and community information in a database. This data is organized by category, making it easy to search efficiently.
[0407] Step 2:
[0408] Users enter personal information such as their place of residence, type of disability, disability certificate grade, and income using a dedicated interface on their device. The information entered by the user is securely transmitted to the server when they click the submit button.
[0409] Step 3:
[0410] The server analyzes the received user information and searches the database for welfare services and related information that match the user. A generative artificial intelligence model is used in the search process to extract and organize the most relevant information.
[0411] Step 4:
[0412] Based on the search results, the server generates welfare information optimized for the user. This information includes details on available welfare benefits, contact information for medical institutions, and information on local support group events.
[0413] Step 5:
[0414] The terminal displays the generated information received from the server in an easy-to-understand format for the user. This display incorporates list formats, map displays, and even visually intuitive graphical elements.
[0415] Step 6:
[0416] Users review the information displayed on the screen and plan their actions based on it if necessary. They can also provide feedback on the accuracy and usefulness of the information provided via their device, which is then sent to the server.
[0417] Step 7:
[0418] The server uses user feedback to improve the database and update the AI model. This leads to improved system accuracy and user satisfaction.
[0419] (Example 1)
[0420] Next, we will describe Example 1. In the following description, the data processing device 12 will be referred to as the "server," and the headset-type terminal 314 will be referred to as the "terminal."
[0421] When users with disabilities change their place of residence, there is a problem in quickly and accurately obtaining information on welfare services in their new area. Obtaining this information requires gathering information individually from multiple government agencies and local communities, which is time-consuming and laborious. To solve this problem, the present invention provides an integrated system that efficiently and accurately provides welfare service information.
[0422] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 1 is realized by the following means.
[0423] In this invention, the server includes a device for inputting basic user information, an information aggregation device for storing information collected from multiple public organizations and local groups, and an information processing device for searching the information aggregation device based on the input basic information and generating optimal service information. This makes it possible for users with disabilities to quickly and comprehensively grasp information on welfare services available in a new area.
[0424] "User" refers to a person who uses this system to obtain information about welfare services.
[0425] "Basic information" refers to personal information such as the user's place of residence, type of disability, income, and disability certificate classification.
[0426] "Device" refers to the equipment or platform used to realize a function, and includes hardware and software.
[0427] "Public organizations" refer to organizations that provide public welfare services, such as government agencies and local authorities.
[0428] "Local organizations" refer to non-profit organizations or volunteer groups that operate within a specific local community.
[0429] An "information aggregation device" refers to a system or database for storing, managing, and updating data collected from multiple information sources.
[0430] An "information processing device" refers to a system or program that performs predetermined processing based on input data and generates necessary information.
[0431] "Service information" refers to information that users can access, such as welfare benefits, medical institutions, and local events.
[0432] An "information display device" refers to an interface or display used to show generated information to users.
[0433] "Evaluation" refers to feedback and comments from users, which are used to improve the system.
[0434] This invention provides a system that allows users with disabilities to easily access information on welfare services in a new area when they move there. A detailed embodiment of this system is described below.
[0435] First, users input basic information using a device. The device provides an interface for inputting basic information such as place of residence, type of disability, income, and disability certificate classification. This interface is implemented as a web browser or mobile application and is designed to be user-friendly.
[0436] The information entered is sent from the terminal to the server. The server stores welfare information collected from multiple public organizations and community groups in a database. This database contains detailed data on public welfare benefits, medical institutions, community events, support services, and more.
[0437] The server uses a generative AI model to search the database for necessary information based on user input and generate optimal welfare service information. This AI model employs the latest machine learning techniques, learning patterns from vast amounts of data to provide the most suitable information for each user. The generated information is customized based on the user's needs.
[0438] The generated welfare service information is presented to the user via a terminal. The terminal formats the information to make it visually easy to understand and displays it in list or chart format. This allows users to quickly grasp important information and smoothly proceed with the procedures for using the necessary welfare services.
[0439] As a concrete example, a user might use the system through a prompt message such as, "I've moved to a new area. My current income is ¥XX, and my disability certificate classification is XX. Please list the welfare services available in this area." This process proceeds in real time, and information is provided quickly and appropriately.
[0440] In this way, this system makes it possible for users to build a foundation that allows them to smoothly start their lives in a new area.
[0441] The flow of the specific processing in Example 1 will be explained using Figure 11.
[0442] Step 1:
[0443] The user enters their basic information into the terminal. This information includes their place of residence, type of disability, income, and disability certificate classification. The terminal provides an interface to convert the entered information into a digital format, and the data is internally pre-processed and prepared for transmission to the server. The output is the formatted user information sent to the server.
[0444] Step 2:
[0445] The terminal sends formatted user information to the server via a secure protocol. Upon receiving the data sent by the user, the server performs an information check and generates an error message if there is any missing or inconsistent data. The output of this step is accurate user information that has been error-checked.
[0446] Step 3:
[0447] The server searches for information storage devices that have been collected and stored in advance from various public organizations and local groups, based on the user information it receives. Using a generative AI model, it selects the most suitable welfare service information that matches the user information, and then performs data processing and calculations to supplement it with related information. The output is customized welfare service information tailored to the user.
[0448] Step 4:
[0449] The server sends the generated welfare service information to the terminal. The terminal analyzes the received data and reformattes it into a user-friendly format. Based on past evaluation data, particularly useful information is highlighted. The output of this step is visually formatted welfare service information.
[0450] Step 5:
[0451] Users view the information displayed on their device to understand the welfare services they need in their new place of residence. They can request more detailed information or procedural support as needed. This step generates feedback based on how the user utilizes the information, which is then used to inform subsequent information presentations. The output represents the user's awareness and behavior regarding service use.
[0452] (Application Example 1)
[0453] Next, we will explain Application Example 1. In the following explanation, the data processing device 12 will be referred to as the "server," and the headset-type terminal 314 will be referred to as the "terminal."
[0454] This invention aims to solve the difficulty that people with disabilities face in quickly and easily obtaining information about local welfare services, medical institutions, and other resources when moving to a new area. In particular, it aims to provide a system that allows users to efficiently grasp the overall picture of local support services without requiring physical travel by presenting information in a visually easy-to-understand format.
[0455] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 1 is realized by the following means.
[0456] In this invention, the server includes means for inputting the user's personal information, a database for storing data collected from multiple government agencies and local communities, a generative artificial intelligence that searches the database based on the input personal information and generates optimal welfare service information, and a user interface that visually overlays the generated information on the user via a visual display device. This allows the user to instantly and visually obtain information on welfare services and local resources available in their new place of residence, enabling a smooth adaptation to their living environment.
[0457] "User" refers to an individual who uses this system to obtain welfare service information, particularly someone with a disability.
[0458] "Means of entering personal information" refers to devices or software that provide an interface for users to enter their basic information, such as their place of residence or type of disability.
[0459] "Administrative agencies" refer to organizations that provide welfare policies and services in local communities, such as local governments and government organizations.
[0460] "Local communities" refer to organizations or groups that provide welfare support in a specific area, and they typically organize community events and provide collaborative support.
[0461] A "database" is an electronic data storage system that is structured to systematically store information about welfare services and to allow for efficient searching and updating.
[0462] "Generative artificial intelligence" refers to artificial intelligence technology that analyzes input personal information and generates optimal welfare services and local information based on that information.
[0463] A "visual display device" refers to a device that displays generated information so that users can visually confirm it, such as smart glasses or head-mounted displays.
[0464] A "user interface" refers to the components that connect the system's functions with the user, such as screens and control panels used when a user interacts with the system.
[0465] "Visual overlay" refers to a technology that displays information superimposed on the user's actual field of vision, performing real-time reality augmentation.
[0466] "Local resource information" refers to comprehensive information that encompasses all support information useful to users in the local area, such as welfare facilities, medical institutions, and events.
[0467] The system for realizing this invention provides a platform for users to quickly obtain information on welfare services available in their new place of residence. Based on the user's entered personal information, the server efficiently searches data collected from multiple government agencies and local communities to generate optimal welfare service information. A generative AI model is utilized in this process. Specifically, the server receives information provided by the user (such as place of residence, type of disability, income, and disability certificate grade), searches the database based on this information, and generates a personalized list of welfare services.
[0468] This generated information is presented in a visually easy-to-understand manner. Smart glasses and other devices are used as visual display devices, overlaying the information onto the user's field of vision in real time. This display method allows users to obtain necessary information even while on the go, without physically visiting a facility.
[0469] Furthermore, the user interface accepts user feedback, which is used to optimize the generated AI model. This ensures that the latest and most relevant information is always provided. In addition, local resource information is generated as needed, allowing users to learn about the latest local events and support activities.
[0470] For example, if a visually impaired user is looking for medical facilities in a new area after moving, this system allows them to instantly see available medical facilities and related details within their field of vision through smart glasses, enabling them to check access methods and necessary procedures. This can improve their quality of life in their new area.
[0471] An example of a prompt message is: "Please list the welfare services available to a visually impaired person with a disability level of 2 who has moved to Shinjuku Ward, Tokyo."
[0472] The flow of a specific process in Application Example 1 will be explained using Figure 12.
[0473] Step 1:
[0474] Users enter personal information such as their current place of residence, type of disability, income, and disability certificate classification via the terminal interface. This information is transmitted to the server. The entered information is important as basic data for identifying welfare services appropriate to the user's situation.
[0475] Step 2:
[0476] The server searches a local database based on the received personal information and retrieves relevant welfare services, medical institutions, and local resource information. A generative AI model is used to perform data analysis to select the most suitable services and resources based on the input information. The resulting output is a customized list containing the information the user needs.
[0477] Step 3:
[0478] The server generates information and sends it to the terminal, which then prepares to display the information on a visual display device. Using smart glasses or similar devices, the information is overlaid onto the user's field of view. At this time, the display position and content are adjusted according to the surrounding environment and the user's gaze. Furthermore, this display is updated in real time to ensure it is always up-to-date.
[0479] Step 4:
[0480] The user reviews the information presented through the visual display device and provides feedback to the terminal as needed. The server receives this feedback and applies it to the generated AI model to optimize the system. This feedback loop improves the quality of information presented in subsequent instances.
[0481] Step 5:
[0482] The server periodically retrieves new data from government agencies and local communities to update its database. This update process is crucial for continuously providing users with the latest welfare service information. By keeping the database content up-to-date, it ensures that information is always relevant to the current situation.
[0483] Furthermore, an emotion engine that estimates the user's emotions may be incorporated. That is, the identification processing unit 290 may use the emotion identification model 59 to estimate the user's emotions and perform identification processing using the user's emotions.
[0484] This invention incorporates an emotion engine that recognizes and reflects the user's emotions into a system that quickly provides optimized welfare services when a user changes their place of residence. The specific operation of the program is described below.
[0485] The server collects welfare-related data from multiple government agencies and local communities, organizes it, and stores it in a database. This database contains a variety of information, including welfare benefits, medical resources, public services, and local event information.
[0486] The terminal provides an interface for receiving personal information from the user. Through this interface, the user enters information such as their place of residence, type of disability, income, and disability certificate classification. This information is sent to the server and used for database searches.
[0487] The server uses generative artificial intelligence to analyze the received information, searches the database, and generates appropriate welfare information. At this stage, the emotion engine analyzes the user's real-time emotional state and optimizes how the generated information is presented. For example, if the user is feeling stressed, the information presentation can be simplified or an encouraging message can be attached.
[0488] The generated information is displayed to the user in an easy-to-understand manner via the device. The display is customized according to the user's emotional state, delivering information in the most optimal way for each user. As a result, users can understand the welfare service information they need with less effort and use the services with greater peace of mind.
[0489] For example, if a user is feeling anxious after moving to a new area, the device can use reassuring colors and language to present information based on an analysis of its emotion engine. This information could include details about available support groups in the area and easily accessible public services.
[0490] This system will allow users to reduce the lack of information and related stress caused by changes in their living environment, enabling them to lead more fulfilling lives.
[0491] The following describes the processing flow.
[0492] Step 1:
[0493] The server collects various welfare-related information from government agencies and local communities, organizes it, and stores it in a database. The information is regularly updated, and new data is added to keep it constantly current.
[0494] Step 2:
[0495] The user enters personal information such as their place of residence, type of disability, income, and disability certificate classification using an interface on their device. After entering the information, it is sent from the device to the server.
[0496] Step 3:
[0497] The server uses artificial intelligence to search the database based on the received user information. It identifies and organizes welfare services and resources related to the user.
[0498] Step 4:
[0499] The device prepares to display the generated information to the user. The emotion engine is activated, analyzing the user's camera footage and voice patterns to determine their emotional state.
[0500] Step 5:
[0501] Based on the analysis results of the emotion engine, the device adjusts how information is presented. For example, if the user is feeling anxious, it will display the information concisely and in an easy-to-understand format, and select colors and layouts that provide a sense of security.
[0502] Step 6:
[0503] The user reviews the presented information. This information includes specific welfare benefits, a list of local medical facilities, and instructions for using public facilities. Based on the information, which is presented in a way that is appropriate to the user's emotions, the user plans the necessary actions.
[0504] Step 7:
[0505] Users send feedback to the server via their device regarding the information provided and their emotional responses. Based on this feedback, the server improves the accuracy of the emotion engine and generative artificial intelligence, thereby improving the system to provide better service.
[0506] (Example 2)
[0507] Next, we will describe Example 2. In the following description, the data processing device 12 will be referred to as the "server," and the headset-type terminal 314 will be referred to as the "terminal."
[0508] In modern society, it is difficult for users to receive necessary social service information quickly and in an optimized manner when changing their place of residence. Furthermore, since a user's emotional state greatly influences how they receive information and their willingness to use services, a system that does not take this into account cannot be expected to improve the user experience. Therefore, there is a need for a system that presents optimal social service information while considering the individual circumstances and emotions of each user.
[0509] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 2 is realized by the following means.
[0510] In this invention, the server includes means for inputting the user's personal information, an information recording device for storing data collected from multiple administrative agencies and local communities, artificial intelligence that searches the information recording device based on the input personal information and generates optimal social service information, and a user device equipped with an emotion engine that analyzes the user's emotional state and optimizes and presents the generated information. This enables the user to quickly and appropriately receive necessary social service information in a manner that takes their emotional state into consideration.
[0511] A "user" is an entity that uses this system to input personal information and wishes to receive social service information.
[0512] "Personal information" refers to individual and identifiable information about a user, such as their place of residence, income, and health status.
[0513] An "information recording device" refers to a database that structures and stores data collected from multiple government agencies and local communities.
[0514] "Artificial intelligence" refers to a computer program that searches information recording devices based on users' personal information and generates optimal social service information.
[0515] An "emotion engine" is a technology that analyzes a user's emotional state based on their input and feedback, and optimizes the generated information.
[0516] "User device" refers to an electronic device used by the user to interact with this system, and it is equipped with an emotion engine.
[0517] This invention provides a system that rapidly and optimally delivers the social services necessary when a user changes their place of residence, and is equipped with an emotion engine that recognizes and reflects the user's emotional state. The configuration and specific operation of this system are described below.
[0518] The server acts as an information recording device, collecting data on social services from multiple government agencies and local communities and systematically storing it in a database. This database contains diverse information, including social benefits, medical resources, public services, and local event information. This information is managed in the form of an SQL database, and each data field is indexed to enable efficient searching.
[0519] The terminal provides an intuitive and user-friendly GUI for accepting user personal information. The GUI includes dropdown menus and text fields, allowing users to input their place of residence, income, and health status. This information is formatted in JSON format and sent to the server via the secure HTTPS protocol.
[0520] The server analyzes the received personal information using a generative AI model. This generative AI model utilizes neural network technologies such as TensorFlow to generate social service information best suited to the user's needs. Furthermore, the emotion engine analyzes the user's emotions based on their input and can adjust the information presentation method according to their stress levels, anxiety, and other emotional states.
[0521] The generated information is displayed through the device and visually customized based on the analysis results of the emotion engine. For example, reassuring colors and messages are adopted, and the information is presented in an easy-to-understand manner.
[0522] For example, if a user feels anxious after moving to a new area, the device, based on an analysis of its emotion engine, will display a screen with a reassuring blue color scheme, showing details of local support organizations and easily accessible public services.
[0523] An example of a prompt message would be: "I've moved to a new area and, as someone with a disability certificate, I'd like to learn more about available welfare services and community resources. I'm also feeling anxious."
[0524] This system will reduce the lack of information and related stress associated with relocation, and will enable users to receive necessary social service information quickly and appropriately in the most suitable format.
[0525] The flow of the specific processing in Example 2 will be explained using Figure 13.
[0526] Step 1:
[0527] The server collects welfare service data using APIs from online platforms of multiple government agencies and local communities. The input consists of publicly available API endpoints of government agencies, from which data is retrieved in JSON format. The server receives this data, structures it using SQL for storage in a database, and inserts it into tables according to each category. The data is indexed and configured with arguments to enable efficient searching. The output is a systematically stored database of welfare services.
[0528] Step 2:
[0529] The terminal displays a GUI designed for user input. User input includes information such as place of residence, income, and health status. This information is entered from the user's device and converted to JSON format on the terminal. The output is personal information in JSON format, which is securely transmitted to the server using HTTPS. The terminal provides dropdown menus and placeholders to facilitate user input.
[0530] Step 3:
[0531] The server receives personal information in JSON format as input and performs analysis using a generative AI model. The generative AI model uses a TensorFlow neural network to search a database based on the personal information and identify appropriate social service information. An emotion engine also runs at this stage to analyze the user's emotional state. The output is the social service information most relevant to the user, and this includes a method for presenting information based on the emotion analysis results.
[0532] Step 4:
[0533] The terminal receives social service information transmitted from the server and uses this information to customize the GUI before presenting it to the user. Input consists of service information received from the server and sentiment analysis results. Output is a screen with colors, layout, and messages adjusted to correspond to the user's emotions. Through this customized interface, the user can understand relevant information more easily and with reduced stress. The terminal's GUI also incorporates visual considerations, such as the use of reassuring blue.
[0534] (Application Example 2)
[0535] Next, we will explain application example 2. In the following explanation, the data processing device 12 will be referred to as the "server," and the headset-type terminal 314 will be referred to as the "terminal."
[0536] There is a need for a system that allows users who have changed their place of residence to efficiently receive information on welfare services they need in their new environment, and to receive information that is optimized according to the user's emotional state. However, conventional systems do not consider the user's emotions when presenting information, and there is a problem that this can lead to information overload and stress.
[0537] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 2 is realized by the following means.
[0538] In this invention, the server includes a device for inputting the user's personal information, a data storage unit for storing information collected from multiple administrative agencies and local communities, an artificial intelligence device for searching the data storage unit based on the input personal information and generating optimal welfare service information, an emotion recognition device for analyzing the user's emotional state and optimizing the method of presenting the generated information, and an information display device for presenting the generated information to the user. As a result, the user can concisely understand the information necessary to adapt to a new environment in an emotionally sensitive manner, thereby reducing stress and enabling them to use the service.
[0539] A "device for inputting user personal information" is a device that provides an interface for users to input information such as their address, income, and welfare-related information.
[0540] The "data storage unit" is a storage mechanism for organizing and permanently storing welfare-related data collected from administrative agencies and local communities.
[0541] An "artificial intelligence device" is a combination of a program and hardware that performs computational processing to generate optimal welfare service information based on the input personal information.
[0542] An "emotion recognition device" is an analytical device that determines the emotional state of a user from their facial expressions and words, and optimizes the presentation of information accordingly.
[0543] An "information display device" is a device that customizes and visually presents generated welfare service information according to the user's emotional state.
[0544] The system for realizing this invention mainly consists of a server and a terminal. The server receives data from a device that inputs the user's personal information and has the function of searching for information stored in the data storage unit. Then, an artificial intelligence device uses this data to generate optimal welfare service information. In this process, an emotion recognition device analyzes the user's real-time emotional state and plays a role in optimizing the way the information is presented.
[0545] The terminal is equipped with an information display device that presents information optimized for the user. It receives information entered by the user and related welfare service information, and displays it in a format that responds to the user's emotions. This allows users to obtain information in a simple and easy-to-understand manner.
[0546] For example, if a user is feeling anxious after moving to a new area, the device will use reassuring colors and language based on analysis by an emotion engine to display details about local support groups and public services. It will also use Azure Text Analytics to determine the user's emotional state from their text input.
[0547] An example of a prompt would be, "How can I use Azure text analysis to analyze a user's input message and provide relevant welfare information in blue tones based on their emotional state?"
[0548] This system will help users overcome the lack of information associated with changes in their living environment, enabling them to adapt to their new life with a sense of security.
[0549] The flow of a specific process in Application Example 2 will be explained using Figure 14.
[0550] Step 1:
[0551] The user accesses the terminal and enters personal information. This information includes place of residence, income, and type of disability. This input is used as basic data to identify the user's needs. The input data is transmitted to the server in digital format.
[0552] Step 2:
[0553] The server searches the data storage unit based on the user's personal information received. This data storage unit stores welfare-related information collected from government agencies and local communities. A search algorithm is used to extract highly relevant information and prepare for the next step.
[0554] Step 3:
[0555] The server's artificial intelligence system generates optimal welfare service information using the extracted data. This generation process involves data processing and calculations based on user input data. Specifically, it ranks and prioritizes relevant services.
[0556] Step 4:
[0557] The server's emotion recognition system uses tools such as Azure Text Analytics to analyze the user's emotional state. This analysis extracts emotions from the user's input text and is performed to assess mood and stress levels.
[0558] Step 5:
[0559] The server presents welfare service information generated in the optimal format based on the analysis results obtained from emotion recognition. In this process, the color tone and message are adjusted according to the user's emotional state, and the final data is prepared for information display.
[0560] Step 6:
[0561] The device presents optimized information received from the server to the user. Specifically, it displays information using reassuring color schemes and language, and provides visual guidance to support user understanding.
[0562] This series of processes allows users to receive necessary welfare information without stress and obtain support to adapt to their new environment.
[0563] The specific processing unit 290 transmits the result of the specific processing to the headset terminal 314. In the headset terminal 314, the control unit 46A causes the speaker 240 and display 343 to output the result of the specific processing. The microphone 238 acquires audio indicating user input for the result of the specific processing. The control unit 46A transmits the audio data indicating user input acquired by the microphone 238 to the data processing unit 12. In the data processing unit 12, the specific processing unit 290 acquires the audio data.
[0564] Data generation model 58 is a type of so-called generative AI (Artificial Intelligence). One example of data generation model 58 is ChatGPT (Internet search<URL: https: / / openai.com / blog / chatgpt> ), Gemini (Internet search) <url: https: gemini.google.com ?hl="ja">Examples of generative AI include the following. The data generation model 58 is obtained by performing deep learning on a neural network. The data generation model 58 is input with prompts containing instructions, and with inference data such as audio data representing speech, text data representing text, and image data representing images. The data generation model 58 infers from the input inference data according to the instructions indicated by the prompts, and outputs the inference results in data formats such as audio data and text data. Here, inference refers to, for example, analysis, classification, prediction, and / or summarization.
[0565] In the above embodiment, an example was given in which specific processing is performed by the data processing device 12, but the technology of this disclosure is not limited thereto, and specific processing may also be performed by the headset terminal 314.
[0566] [Fourth Embodiment]
[0567] Figure 7 shows an example of the configuration of the data processing system 410 according to the fourth embodiment.
[0568] As shown in Figure 7, the data processing system 410 includes a data processing device 12 and a robot 414. An example of the data processing device 12 is a server.
[0569] The data processing device 12 comprises a computer 22, a database 24, and a communication interface 26. The computer 22 is an example of a "computer" related to the technology of this disclosure. The computer 22 comprises a processor 28, RAM 30, and storage 32. The processor 28, RAM 30, and storage 32 are connected to a bus 34. The database 24 and the communication interface 26 are also connected to the bus 34. The communication interface 26 is connected to a network 54. An example of the network 54 is a WAN (Wide Area Network) and / or a LAN (Local Area Network).
[0570] The robot 414 includes a computer 36, a microphone 238, a speaker 240, a camera 42, a communication interface 44, and a controlled object 443. The computer 36 includes a processor 46, RAM 48, and storage 50. The processor 46, RAM 48, and storage 50 are connected to a bus 52. The microphone 238, speaker 240, camera 42, and controlled object 443 are also connected to the bus 52.
[0571] The microphone 238 receives voice signals from the user 20 and receives instructions from the user 20. The microphone 238 captures the voice signals from the user 20, converts the captured voice into audio data, and outputs it to the processor 46. The speaker 240 outputs audio according to the instructions from the processor 46.
[0572] Camera 42 is a small digital camera equipped with an optical system including a lens, aperture, and shutter, and an image sensor such as a CMOS (Complementary Metal-Oxide-Semiconductor) image sensor or a CCD (Charge Coupled Device) image sensor, and captures images of the area around the user 20 (for example, an imaging range defined by a field of view equivalent to the width of a typical healthy person's field of vision).
[0573] Communication interface 44 is connected to network 54. Communication interfaces 44 and 26 are responsible for the exchange of various information between processor 46 and processor 28 via network 54. The exchange of various information between processor 46 and processor 28 using communication interfaces 44 and 26 is performed in a secure manner.
[0574] The controlled object 443 includes a display device, LEDs in the eyes, and motors that drive the arms, hands, and feet. The posture and gestures of the robot 414 are controlled by controlling the motors of the arms, hands, and feet. Some of the robot 414's emotions can be expressed by controlling these motors. Furthermore, the robot 414's facial expressions can also be expressed by controlling the illumination state of the LEDs in its eyes.
[0575] Figure 8 shows an example of the main functions of the data processing device 12 and the robot 414. As shown in Figure 8, the data processing device 12 performs specific processing using the processor 28. The storage 32 stores the specific processing program 56.
[0576] The specific processing program 56 is an example of a "program" relating to the technology of this disclosure. The processor 28 reads the specific processing program 56 from the storage 32 and executes the read specific processing program 56 on the RAM 30. The specific processing is realized by the processor 28 operating as a specific processing unit 290 in accordance with the specific processing program 56 executed on the RAM 30.
[0577] The storage 32 stores the data generation model 58 and the emotion identification model 59. The data generation model 58 and the emotion identification model 59 are used by the identification processing unit 290.
[0578] In robot 414, the processor 46 performs the reception output processing. The storage 50 stores the reception output program 60. The processor 46 reads the reception output program 60 from the storage 50 and executes the read reception output program 60 on the RAM 48. The reception output processing is realized by the processor 46 operating as a control unit 46A according to the reception output program 60 executed on the RAM 48.
[0579] Next, the specific processing performed by the specific processing unit 290 of the data processing device 12 will be described. In the following description, the data processing device 12 will be referred to as the "server" and the robot 414 as the "terminal".
[0580] This invention provides a system that allows users with disabilities to quickly access local welfare services when they change their place of residence. The specific operation of the program is described below.
[0581] The server first stores welfare information collected from various government agencies and local communities in a database. This database includes information on welfare benefits, medical information, services provided by public institutions, and local support groups.
[0582] The terminal provides an interface for users to input personal information. Users can enter necessary information such as their place of residence, type of disability, income, and disability certificate classification. The terminal then transmits this information to the server.
[0583] The server uses artificial intelligence to generate welfare service information best suited to the input information based on the received personal information. This includes details of welfare benefits in the relevant municipality, available medical facilities, and information on local community events.
[0584] The generated information is provided to the user via a terminal. The terminal formats the displayed information into a list or other visually easy-to-read format, making it easy for the user to understand.
[0585] For example, if a user with a disability moves to a different city, the user enters the name of the new city, their current income, and their disability certificate classification into the terminal. Based on this information, the server generates information on available welfare benefits and medical facilities in the new city and displays it on the terminal. This process allows the user to comprehensively understand the support services available in their new area of residence.
[0586] Thus, the present invention allows users with disabilities to overcome the problem of insufficient information on welfare services due to changes in residence, and to gain a foundation for a secure life.
[0587] The following describes the processing flow.
[0588] Step 1:
[0589] The server automatically collects data from the websites and public documents of various government agencies and local communities, and stores daily updated welfare and community information in a database. This data is organized by category, making it easy to search efficiently.
[0590] Step 2:
[0591] Users enter personal information such as their place of residence, type of disability, disability certificate grade, and income using a dedicated interface on their device. The information entered by the user is securely transmitted to the server when they click the submit button.
[0592] Step 3:
[0593] The server analyzes the received user information and searches the database for welfare services and related information that match the user. A generative artificial intelligence model is used in the search process to extract and organize the most relevant information.
[0594] Step 4:
[0595] Based on the search results, the server generates welfare information optimized for the user. This information includes details on available welfare benefits, contact information for medical institutions, and information on local support group events.
[0596] Step 5:
[0597] The terminal displays the generated information received from the server in an easy-to-understand format for the user. This display incorporates list formats, map displays, and even visually intuitive graphical elements.
[0598] Step 6:
[0599] Users review the information displayed on the screen and plan their actions based on it if necessary. They can also provide feedback on the accuracy and usefulness of the information provided via their device, which is then sent to the server.
[0600] Step 7:
[0601] The server uses user feedback to improve the database and update the AI model. This leads to improved system accuracy and user satisfaction.
[0602] (Example 1)
[0603] Next, we will describe Example 1. In the following description, the data processing device 12 will be referred to as the "server" and the robot 414 as the "terminal".
[0604] When users with disabilities change their place of residence, there is a problem in quickly and accurately obtaining information on welfare services in their new area. Obtaining this information requires gathering information individually from multiple government agencies and local communities, which is time-consuming and laborious. To solve this problem, the present invention provides an integrated system that efficiently and accurately provides welfare service information.
[0605] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 1 is realized by the following means.
[0606] In this invention, the server includes a device for inputting basic user information, an information aggregation device for storing information collected from multiple public organizations and local groups, and an information processing device for searching the information aggregation device based on the input basic information and generating optimal service information. This makes it possible for users with disabilities to quickly and comprehensively grasp information on welfare services available in a new area.
[0607] "User" refers to a person who uses this system to obtain information about welfare services.
[0608] "Basic information" refers to personal information such as the user's place of residence, type of disability, income, and disability certificate classification.
[0609] "Device" refers to the equipment or platform used to realize a function, and includes hardware and software.
[0610] "Public organizations" refer to organizations that provide public welfare services, such as government agencies and local authorities.
[0611] "Local organizations" refer to non-profit organizations or volunteer groups that operate within a specific local community.
[0612] An "information aggregation device" refers to a system or database for storing, managing, and updating data collected from multiple information sources.
[0613] An "information processing device" refers to a system or program that performs predetermined processing based on input data and generates necessary information.
[0614] "Service information" refers to information that users can access, such as welfare benefits, medical institutions, and local events.
[0615] An "information display device" refers to an interface or display used to show generated information to users.
[0616] "Evaluation" refers to feedback and comments from users, which are used to improve the system.
[0617] This invention provides a system that allows users with disabilities to easily access information on welfare services in a new area when they move there. A detailed embodiment of this system is described below.
[0618] First, users input basic information using a device. The device provides an interface for inputting basic information such as place of residence, type of disability, income, and disability certificate classification. This interface is implemented as a web browser or mobile application and is designed to be user-friendly.
[0619] The information entered is sent from the terminal to the server. The server stores welfare information collected from multiple public organizations and community groups in a database. This database contains detailed data on public welfare benefits, medical institutions, community events, support services, and more.
[0620] The server uses a generative AI model to search the database for necessary information based on user input and generate optimal welfare service information. This AI model employs the latest machine learning techniques, learning patterns from vast amounts of data to provide the most suitable information for each user. The generated information is customized based on the user's needs.
[0621] The generated welfare service information is presented to the user via a terminal. The terminal formats the information to make it visually easy to understand and displays it in list or chart format. This allows users to quickly grasp important information and smoothly proceed with the procedures for using the necessary welfare services.
[0622] As a concrete example, a user might use the system through a prompt message such as, "I've moved to a new area. My current income is ¥XX, and my disability certificate classification is XX. Please list the welfare services available in this area." This process proceeds in real time, and information is provided quickly and appropriately.
[0623] In this way, this system makes it possible for users to build a foundation that allows them to smoothly start their lives in a new area.
[0624] The flow of the specific processing in Example 1 will be explained using Figure 11.
[0625] Step 1:
[0626] The user enters their basic information into the terminal. This information includes their place of residence, type of disability, income, and disability certificate classification. The terminal provides an interface to convert the entered information into a digital format, and the data is internally pre-processed and prepared for transmission to the server. The output is the formatted user information sent to the server.
[0627] Step 2:
[0628] The terminal sends formatted user information to the server via a secure protocol. Upon receiving the data sent by the user, the server performs an information check and generates an error message if there is any missing or inconsistent data. The output of this step is accurate user information that has been error-checked.
[0629] Step 3:
[0630] The server searches for information storage devices that have been collected and stored in advance from various public organizations and local groups, based on the user information it receives. Using a generative AI model, it selects the most suitable welfare service information that matches the user information, and then performs data processing and calculations to supplement it with related information. The output is customized welfare service information tailored to the user.
[0631] Step 4:
[0632] The server sends the generated welfare service information to the terminal. The terminal analyzes the received data and reformattes it into a user-friendly format. Based on past evaluation data, particularly useful information is highlighted. The output of this step is visually formatted welfare service information.
[0633] Step 5:
[0634] Users view the information displayed on their device to understand the welfare services they need in their new place of residence. They can request more detailed information or procedural support as needed. This step generates feedback based on how the user utilizes the information, which is then used to inform subsequent information presentations. The output represents the user's awareness and behavior regarding service use.
[0635] (Application Example 1)
[0636] Next, we will explain Application Example 1. In the following explanation, the data processing device 12 will be referred to as the "server" and the robot 414 as the "terminal".
[0637] This invention aims to solve the difficulty that people with disabilities face in quickly and easily obtaining information about local welfare services, medical institutions, and other resources when moving to a new area. In particular, it aims to provide a system that allows users to efficiently grasp the overall picture of local support services without requiring physical travel by presenting information in a visually easy-to-understand format.
[0638] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 1 is realized by the following means.
[0639] In this invention, the server includes means for inputting the user's personal information, a database for storing data collected from multiple government agencies and local communities, a generative artificial intelligence that searches the database based on the input personal information and generates optimal welfare service information, and a user interface that visually overlays the generated information on the user via a visual display device. This allows the user to instantly and visually obtain information on welfare services and local resources available in their new place of residence, enabling a smooth adaptation to their living environment.
[0640] "User" refers to an individual who uses this system to obtain welfare service information, particularly someone with a disability.
[0641] "Means of entering personal information" refers to devices or software that provide an interface for users to enter their basic information, such as their place of residence or type of disability.
[0642] "Administrative agencies" refer to organizations that provide welfare policies and services in local communities, such as local governments and government organizations.
[0643] "Local communities" refer to organizations or groups that provide welfare support in a specific area, and they typically organize community events and provide collaborative support.
[0644] A "database" is an electronic data storage system that is structured to systematically store information about welfare services and to allow for efficient searching and updating.
[0645] "Generative artificial intelligence" refers to artificial intelligence technology that analyzes input personal information and generates optimal welfare services and local information based on that information.
[0646] A "visual display device" refers to a device that displays generated information so that users can visually confirm it, such as smart glasses or head-mounted displays.
[0647] A "user interface" refers to the components that connect the system's functions with the user, such as screens and control panels used when a user interacts with the system.
[0648] "Visual overlay" refers to a technology that displays information superimposed on the user's actual field of vision, performing real-time reality augmentation.
[0649] "Local resource information" refers to comprehensive information that encompasses all support information useful to users in the local area, such as welfare facilities, medical institutions, and events.
[0650] The system for realizing this invention provides a platform for users to quickly obtain information on welfare services available in their new place of residence. Based on the user's entered personal information, the server efficiently searches data collected from multiple government agencies and local communities to generate optimal welfare service information. A generative AI model is utilized in this process. Specifically, the server receives information provided by the user (such as place of residence, type of disability, income, and disability certificate grade), searches the database based on this information, and generates a personalized list of welfare services.
[0651] This generated information is presented in a visually easy-to-understand manner. Smart glasses and other devices are used as visual display devices, overlaying the information onto the user's field of vision in real time. This display method allows users to obtain necessary information even while on the go, without physically visiting a facility.
[0652] Furthermore, the user interface accepts user feedback, which is used to optimize the generated AI model. This ensures that the latest and most relevant information is always provided. In addition, local resource information is generated as needed, allowing users to learn about the latest local events and support activities.
[0653] For example, if a visually impaired user is looking for medical facilities in a new area after moving, this system allows them to instantly see available medical facilities and related details within their field of vision through smart glasses, enabling them to check access methods and necessary procedures. This can improve their quality of life in their new area.
[0654] An example of a prompt message is: "Please list the welfare services available to a visually impaired person with a disability level of 2 who has moved to Shinjuku Ward, Tokyo."
[0655] The flow of a specific process in Application Example 1 will be explained using Figure 12.
[0656] Step 1:
[0657] Users enter personal information such as their current place of residence, type of disability, income, and disability certificate classification via the terminal interface. This information is transmitted to the server. The entered information is important as basic data for identifying welfare services appropriate to the user's situation.
[0658] Step 2:
[0659] The server searches a local database based on the received personal information and retrieves relevant welfare services, medical institutions, and local resource information. A generative AI model is used to perform data analysis to select the most suitable services and resources based on the input information. The resulting output is a customized list containing the information the user needs.
[0660] Step 3:
[0661] The server generates information and sends it to the terminal, which then prepares to display the information on a visual display device. Using smart glasses or similar devices, the information is overlaid onto the user's field of view. At this time, the display position and content are adjusted according to the surrounding environment and the user's gaze. Furthermore, this display is updated in real time to ensure it is always up-to-date.
[0662] Step 4:
[0663] The user reviews the information presented through the visual display device and provides feedback to the terminal as needed. The server receives this feedback and applies it to the generated AI model to optimize the system. This feedback loop improves the quality of information presented in subsequent instances.
[0664] Step 5:
[0665] The server periodically retrieves new data from government agencies and local communities to update its database. This update process is crucial for continuously providing users with the latest welfare service information. By keeping the database content up-to-date, it ensures that information is always relevant to the current situation.
[0666] Furthermore, an emotion engine that estimates the user's emotions may be incorporated. That is, the identification processing unit 290 may use the emotion identification model 59 to estimate the user's emotions and perform identification processing using the user's emotions.
[0667] This invention incorporates an emotion engine that recognizes and reflects the user's emotions into a system that quickly provides optimized welfare services when a user changes their place of residence. The specific operation of the program is described below.
[0668] The server collects welfare-related data from multiple government agencies and local communities, organizes it, and stores it in a database. This database contains a variety of information, including welfare benefits, medical resources, public services, and local event information.
[0669] The terminal provides an interface for receiving personal information from the user. Through this interface, the user enters information such as their place of residence, type of disability, income, and disability certificate classification. This information is sent to the server and used for database searches.
[0670] The server uses generative artificial intelligence to analyze the received information, searches the database, and generates appropriate welfare information. At this stage, the emotion engine analyzes the user's real-time emotional state and optimizes how the generated information is presented. For example, if the user is feeling stressed, the information presentation can be simplified or an encouraging message can be attached.
[0671] The generated information is displayed to the user in an easy-to-understand manner via the device. The display is customized according to the user's emotional state, delivering information in the most optimal way for each user. As a result, users can understand the welfare service information they need with less effort and use the services with greater peace of mind.
[0672] For example, if a user is feeling anxious after moving to a new area, the device can use reassuring colors and language to present information based on an analysis of its emotion engine. This information could include details about available support groups in the area and easily accessible public services.
[0673] This system will allow users to reduce the lack of information and related stress caused by changes in their living environment, enabling them to lead more fulfilling lives.
[0674] The following describes the processing flow.
[0675] Step 1:
[0676] The server collects various welfare-related information from government agencies and local communities, organizes it, and stores it in a database. The information is regularly updated, and new data is added to keep it constantly current.
[0677] Step 2:
[0678] The user enters personal information such as their place of residence, type of disability, income, and disability certificate classification using an interface on their device. After entering the information, it is sent from the device to the server.
[0679] Step 3:
[0680] The server uses artificial intelligence to search the database based on the received user information. It identifies and organizes welfare services and resources related to the user.
[0681] Step 4:
[0682] The device prepares to display the generated information to the user. The emotion engine is activated, analyzing the user's camera footage and voice patterns to determine their emotional state.
[0683] Step 5:
[0684] Based on the analysis results of the emotion engine, the device adjusts how information is presented. For example, if the user is feeling anxious, it will display the information concisely and in an easy-to-understand format, and select colors and layouts that provide a sense of security.
[0685] Step 6:
[0686] The user reviews the presented information. This information includes specific welfare benefits, a list of local medical facilities, and instructions for using public facilities. Based on the information, which is presented in a way that is appropriate to the user's emotions, the user plans the necessary actions.
[0687] Step 7:
[0688] Users send feedback to the server via their device regarding the information provided and their emotional responses. Based on this feedback, the server improves the accuracy of the emotion engine and generative artificial intelligence, thereby improving the system to provide better service.
[0689] (Example 2)
[0690] Next, we will describe Example 2. In the following description, the data processing device 12 will be referred to as the "server" and the robot 414 as the "terminal".
[0691] In modern society, it is difficult for users to receive necessary social service information quickly and in an optimized manner when changing their place of residence. Furthermore, since a user's emotional state greatly influences how they receive information and their willingness to use services, a system that does not take this into account cannot be expected to improve the user experience. Therefore, there is a need for a system that presents optimal social service information while considering the individual circumstances and emotions of each user.
[0692] The identification process performed by the identification processing unit 290 of the data processing device 12 in Example 2 is realized by the following means.
[0693] In this invention, the server includes means for inputting the user's personal information, an information recording device for storing data collected from multiple administrative agencies and local communities, artificial intelligence that searches the information recording device based on the input personal information and generates optimal social service information, and a user device equipped with an emotion engine that analyzes the user's emotional state and optimizes and presents the generated information. This enables the user to quickly and appropriately receive necessary social service information in a manner that takes their emotional state into consideration.
[0694] A "user" is an entity that uses this system to input personal information and wishes to receive social service information.
[0695] "Personal information" refers to individual and identifiable information about a user, such as their place of residence, income, and health status.
[0696] An "information recording device" refers to a database that structures and stores data collected from multiple government agencies and local communities.
[0697] "Artificial intelligence" refers to a computer program that searches information recording devices based on users' personal information and generates optimal social service information.
[0698] An "emotion engine" is a technology that analyzes a user's emotional state based on their input and feedback, and optimizes the generated information.
[0699] "User device" refers to an electronic device used by the user to interact with this system, and it is equipped with an emotion engine.
[0700] This invention provides a system that rapidly and optimally delivers the social services necessary when a user changes their place of residence, and is equipped with an emotion engine that recognizes and reflects the user's emotional state. The configuration and specific operation of this system are described below.
[0701] The server acts as an information recording device, collecting data on social services from multiple government agencies and local communities and systematically storing it in a database. This database contains diverse information, including social benefits, medical resources, public services, and local event information. This information is managed in the form of an SQL database, and each data field is indexed to enable efficient searching.
[0702] The terminal provides an intuitive and user-friendly GUI for accepting user personal information. The GUI includes dropdown menus and text fields, allowing users to input their place of residence, income, and health status. This information is formatted in JSON format and sent to the server via the secure HTTPS protocol.
[0703] The server analyzes the received personal information using a generative AI model. This generative AI model utilizes neural network technologies such as TensorFlow to generate social service information best suited to the user's needs. Furthermore, the emotion engine analyzes the user's emotions based on their input and can adjust the information presentation method according to their stress levels, anxiety, and other emotional states.
[0704] The generated information is displayed through the device and visually customized based on the analysis results of the emotion engine. For example, reassuring colors and messages are adopted, and the information is presented in an easy-to-understand manner.
[0705] For example, if a user feels anxious after moving to a new area, the device, based on an analysis of its emotion engine, will display a screen with a reassuring blue color scheme, showing details of local support organizations and easily accessible public services.
[0706] An example of a prompt message would be: "I've moved to a new area and, as someone with a disability certificate, I'd like to learn more about available welfare services and community resources. I'm also feeling anxious."
[0707] This system will reduce the lack of information and related stress associated with relocation, and will enable users to receive necessary social service information quickly and appropriately in the most suitable format.
[0708] The flow of the specific processing in Example 2 will be explained using Figure 13.
[0709] Step 1:
[0710] The server collects welfare service data using APIs from online platforms of multiple government agencies and local communities. The input consists of publicly available API endpoints of government agencies, from which data is retrieved in JSON format. The server receives this data, structures it using SQL for storage in a database, and inserts it into tables according to each category. The data is indexed and configured with arguments to enable efficient searching. The output is a systematically stored database of welfare services.
[0711] Step 2:
[0712] The terminal displays a GUI designed for user input. User input includes information such as place of residence, income, and health status. This information is entered from the user's device and converted to JSON format on the terminal. The output is personal information in JSON format, which is securely transmitted to the server using HTTPS. The terminal provides dropdown menus and placeholders to facilitate user input.
[0713] Step 3:
[0714] The server receives personal information in JSON format as input and performs analysis using a generative AI model. The generative AI model uses a TensorFlow neural network to search a database based on the personal information and identify appropriate social service information. An emotion engine also runs at this stage to analyze the user's emotional state. The output is the social service information most relevant to the user, and this includes a method for presenting information based on the emotion analysis results.
[0715] Step 4:
[0716] The terminal receives social service information transmitted from the server and uses this information to customize the GUI before presenting it to the user. Input consists of service information received from the server and sentiment analysis results. Output is a screen with colors, layout, and messages adjusted to correspond to the user's emotions. Through this customized interface, the user can understand relevant information more easily and with reduced stress. The terminal's GUI also incorporates visual considerations, such as the use of reassuring blue.
[0717] (Application Example 2)
[0718] Next, we will explain application example 2. In the following explanation, the data processing device 12 will be referred to as the "server" and the robot 414 as the "terminal".
[0719] There is a need for a system that allows users who have changed their place of residence to efficiently receive information on welfare services they need in their new environment, and to receive information that is optimized according to the user's emotional state. However, conventional systems do not consider the user's emotions when presenting information, and there is a problem that this can lead to information overload and stress.
[0720] The specific processing performed by the specific processing unit 290 of the data processing device 12 in Application Example 2 is realized by the following means.
[0721] In this invention, the server includes a device for inputting the user's personal information, a data storage unit for storing information collected from multiple administrative agencies and local communities, an artificial intelligence device for searching the data storage unit based on the input personal information and generating optimal welfare service information, an emotion recognition device for analyzing the user's emotional state and optimizing the method of presenting the generated information, and an information display device for presenting the generated information to the user. As a result, the user can concisely understand the information necessary to adapt to a new environment in an emotionally sensitive manner, thereby reducing stress and enabling them to use the service.
[0722] A "device for inputting user personal information" is a device that provides an interface for users to input information such as their address, income, and welfare-related information.
[0723] The "data storage unit" is a storage mechanism for organizing and permanently storing welfare-related data collected from administrative agencies and local communities.
[0724] An "artificial intelligence device" is a combination of a program and hardware that performs computational processing to generate optimal welfare service information based on the input personal information.
[0725] An "emotion recognition device" is an analytical device that determines the emotional state of a user from their facial expressions and words, and optimizes the presentation of information accordingly.
[0726] An "information display device" is a device that customizes and visually presents generated welfare service information according to the user's emotional state.
[0727] The system for realizing this invention mainly consists of a server and a terminal. The server receives data from a device that inputs the user's personal information and has the function of searching for information stored in the data storage unit. Then, an artificial intelligence device uses this data to generate optimal welfare service information. In this process, an emotion recognition device analyzes the user's real-time emotional state and plays a role in optimizing the way the information is presented.
[0728] The terminal is equipped with an information display device that presents information optimized for the user. It receives information entered by the user and related welfare service information, and displays it in a format that responds to the user's emotions. This allows users to obtain information in a simple and easy-to-understand manner.
[0729] For example, if a user is feeling anxious after moving to a new area, the device will use reassuring colors and language based on analysis by an emotion engine to display details about local support groups and public services. It will also use Azure Text Analytics to determine the user's emotional state from their text input.
[0730] An example of a prompt would be, "How can I use Azure text analysis to analyze a user's input message and provide relevant welfare information in blue tones based on their emotional state?"
[0731] This system will help users overcome the lack of information associated with changes in their living environment, enabling them to adapt to their new life with a sense of security.
[0732] The flow of a specific process in Application Example 2 will be explained using Figure 14.
[0733] Step 1:
[0734] The user accesses the terminal and enters personal information. This information includes place of residence, income, and type of disability. This input is used as basic data to identify the user's needs. The input data is transmitted to the server in digital format.
[0735] Step 2:
[0736] The server searches the data storage unit based on the user's personal information received. This data storage unit stores welfare-related information collected from government agencies and local communities. A search algorithm is used to extract highly relevant information and prepare for the next step.
[0737] Step 3:
[0738] The server's artificial intelligence system generates optimal welfare service information using the extracted data. This generation process involves data processing and calculations based on user input data. Specifically, it ranks and prioritizes relevant services.
[0739] Step 4:
[0740] The server's emotion recognition system uses tools such as Azure Text Analytics to analyze the user's emotional state. This analysis extracts emotions from the user's input text and is performed to assess mood and stress levels.
[0741] Step 5:
[0742] The server presents welfare service information generated in the optimal format based on the analysis results obtained from emotion recognition. In this process, the color tone and message are adjusted according to the user's emotional state, and the final data is prepared for information display.
[0743] Step 6:
[0744] The device presents optimized information received from the server to the user. Specifically, it displays information using reassuring color schemes and language, and provides visual guidance to support user understanding.
[0745] This series of processes allows users to receive necessary welfare information without stress and obtain support to adapt to their new environment.
[0746] The specific processing unit 290 transmits the result of the specific processing to the robot 414. In the robot 414, the control unit 46A causes the speaker 240 and the controlled object 443 to output the result of the specific processing. The microphone 238 acquires audio indicating user input for the result of the specific processing. The control unit 46A transmits the audio data indicating user input acquired by the microphone 238 to the data processing unit 12. In the data processing unit 12, the specific processing unit 290 acquires the audio data.
[0747] Data generation model 58 is a type of so-called generative AI (Artificial Intelligence). One example of data generation model 58 is ChatGPT (Internet search<URL: https: / / openai.com / blog / chatgpt> ), Gemini (Internet search) <url: https: gemini.google.com ?hl="ja">Examples of generative AI include the following. The data generation model 58 is obtained by performing deep learning on a neural network. The data generation model 58 is input with prompts containing instructions, and with inference data such as audio data representing speech, text data representing text, and image data representing images. The data generation model 58 infers from the input inference data according to the instructions indicated by the prompts, and outputs the inference results in data formats such as audio data and text data. Here, inference refers to, for example, analysis, classification, prediction, and / or summarization.
[0748] In the above embodiment, an example was given in which the specific processing is performed by the data processing device 12, but the technology of this disclosure is not limited thereto, and the specific processing may also be performed by the robot 414.
[0749] Furthermore, the emotion identification model 59, acting as an emotion engine, may determine the user's emotion according to a specific mapping. Specifically, the emotion identification model 59 may determine the user's emotion according to a specific mapping, which is an emotion map (see Figure 9). Similarly, the emotion identification model 59 may also determine the robot's emotion, and the identification processing unit 290 may perform identification processing using the robot's emotion.
[0750] Figure 9 shows an emotion map 400 in which multiple emotions are mapped. In the emotion map 400, emotions are arranged in concentric circles radiating from the center. The closer to the center of the concentric circles, the more primitive the emotions are located. Further out of the concentric circles, emotions representing states and actions arising from mental states are located. Emotion is a concept that includes feelings and mental states. On the left side of the concentric circles, emotions that are generally generated from reactions occurring in the brain are located. On the right side of the concentric circles, emotions that are generally induced by situational judgment are located. In the upper and lower directions of the concentric circles, emotions that are generally generated from reactions occurring in the brain and induced by situational judgment are located. Also, the upper side of the concentric circles is where "pleasant" emotions are located, and the lower side is where "unpleasant" emotions are located. In this way, in the emotion map 400, multiple emotions are mapped based on the structure in which emotions arise, and emotions that are likely to occur simultaneously are mapped close together.
[0751] These emotions are distributed at the 3 o'clock position on the Emotion Map 400, and usually fluctuate between feelings of security and anxiety. In the right half of the Emotion Map 400, situational awareness takes precedence over internal feelings, resulting in a calm impression.
[0752] The inside of the Emotion Map 400 represents inner thoughts, while the outside represents actions. Therefore, the further you go from the outside of the Emotion Map 400, the more visible (expressed in actions) your emotions become.
[0753] Here, human emotions are based on various balances, such as posture and blood sugar levels. When these balances deviate from the ideal, it results in discomfort, and when they approach the ideal, it results in pleasure. Similarly, in robots, cars, motorcycles, etc., emotions can be created based on various balances, such as posture and battery level. When these balances deviate from the ideal, it results in discomfort, and when they approach the ideal, it results in pleasure. The emotion map can be generated, for example, based on Dr. Mitsuyoshi's emotion map (Research on a system for analyzing brain physiological signals of speech emotion recognition and emotion, Tokushima University, doctoral dissertation: https: / / ci.nii.ac.jp / naid / 500000375379). The left half of the emotion map contains emotions belonging to a region called "response," where sensation is dominant. The right half of the emotion map contains emotions belonging to a region called "situation," where situational awareness is dominant.
[0754] The emotion map defines two emotions that promote learning. One is the emotion around the middle of the negative "repentance" and "reflection" on the situation side. In other words, it is when the robot experiences negative emotions such as "I never want to feel this way again" or "I don't want to be scolded again." The other is the emotion around the positive "desire" on the reaction side. In other words, it is when the robot has positive feelings such as "I want more" or "I want to know more."
[0755] The emotion identification model 59 inputs user input into a pre-trained neural network, obtains emotion values representing each emotion shown in the emotion map 400, and determines the user's emotion. This neural network is pre-trained based on multiple training data sets, which are combinations of user input and emotion values representing each emotion shown in the emotion map 400. Furthermore, this neural network is trained so that emotions located close together have similar values, as shown in the emotion map 900 in Figure 10. Figure 10 shows an example where multiple emotions such as "reassured," "calm," and "confident" have similar emotion values.
[0756] The above description primarily focuses on the functions of the data processing device 12 in relation to this disclosure. However, the system related to this disclosure is not necessarily implemented on a server. The system related to this disclosure may be implemented as a general information processing system. This disclosure may be implemented, for example, as a software program that runs on a personal computer or as an application that runs on a smartphone. The method related to this disclosure may be provided to users in SaaS (Software as a Service) format.
[0757] In the above embodiment, an example was given in which a specific process is performed by a single computer 22. However, the technology of this disclosure is not limited thereto, and a distributed processing of the specific process may be performed by multiple computers, including computer 22. For example, a data generation model 58 may be provided in an external device of the data processing device 12, and the external device may generate data according to the input data.
[0758] In the above embodiment, an example was given in which the specific processing program 56 is stored in the storage 32, but the technology of this disclosure is not limited thereto. For example, the specific processing program 56 may be stored in a portable, computer-readable, non-temporary storage medium such as a USB (Universal Serial Bus) memory. The specific processing program 56 stored in the non-temporary storage medium is installed in the computer 22 of the data processing device 12. The processor 28 executes specific processing according to the specific processing program 56.
[0759] Alternatively, the specific processing program 56 may be stored in a storage device such as a server connected to the data processing device 12 via the network 54, and the specific processing program 56 may be downloaded and installed on the computer 22 in response to a request from the data processing device 12.
[0760] Furthermore, it is not necessary to store the entirety of the specific processing program 56 in a storage device such as a server connected to the data processing device 12 via the network 54, or to store the entirety of the specific processing program 56 in the storage 32; it is acceptable to store only a portion of the specific processing program 56.
[0761] The following types of processors can be used as hardware resources to perform specific processing. Examples of processors include a CPU, a general-purpose processor that functions as a hardware resource to perform specific processing by executing software, i.e., a program. Other examples of processors include dedicated electrical circuits, such as FPGAs (Field-Programmable Gate Arrays), PLDs (Programmable Logic Devices), or ASICs (Application Specific Integrated Circuits), which have circuit configurations specifically designed to perform specific processing. All of these processors have built-in or connected memory, and all of them perform specific processing by using memory.
[0762] The hardware resource that performs a specific process may consist of one of these various processors, or it may consist of a combination of two or more processors of the same or different types (for example, a combination of multiple FPGAs, or a combination of a CPU and an FPGA). Alternatively, the hardware resource that performs a specific process may consist of a single processor.
[0763] Examples of configurations using a single processor include, firstly, a configuration in which one or more CPUs and software are combined to form a single processor, and this processor functions as a hardware resource that performs a specific process. Secondly, there is a configuration using a processor that realizes the functions of the entire system, including multiple hardware resources that perform a specific process, on a single IC chip, as exemplified by SoCs (System-on-a-chip). In this way, a specific process is realized using one or more of the above types of processors as hardware resources.
[0764] Furthermore, the hardware structure of these various processors can more specifically utilize electrical circuits that combine circuit elements such as semiconductor devices. Also, the specific processing described above is merely an example. Therefore, it goes without saying that unnecessary steps can be deleted, new steps added, or the processing order rearranged, as long as it does not deviate from the main purpose.
[0765] The descriptions and illustrations presented above are detailed explanations of the technical aspects of this disclosure and are merely examples of the technical aspects. For example, the above descriptions of the structure, function, operation, and effect are examples of the structure, function, operation, and effect of the technical aspects of this disclosure. Therefore, it goes without saying that you may delete unnecessary parts, add new elements, or replace elements in the descriptions and illustrations presented above, as long as you do not deviate from the essence of the technical aspects of this disclosure. Furthermore, in order to avoid confusion and facilitate understanding of the technical aspects of this disclosure, explanations of common technical knowledge and the like that do not require special explanation to enable the implementation of the technical aspects of this disclosure have been omitted from the descriptions and illustrations presented above.
[0766] All documents, patent applications, and technical standards described herein are incorporated by reference to the same extent as if each individual document, patent application, and technical standard were specifically and individually noted to be incorporated by reference.
[0767] The following is further disclosed regarding the embodiments described above.
[0768] (Claim 1)
[0769] Methods for entering the user's personal information,
[0770] A database that stores data collected from multiple government agencies and local communities,
[0771] A generative artificial intelligence that searches the database based on the input personal information and generates optimal welfare service information,
[0772] A user interface that presents the generated information to the user,
[0773] A system that includes this.
[0774] (Claim 2)
[0775] The system according to claim 1, wherein the generating artificial intelligence generates additional local resource information related to the user.
[0776] (Claim 3)
[0777] The system according to claim 1, wherein the user interface collects feedback from the user and optimizes the generating artificial intelligence based on that feedback.
[0778] "Example 1"
[0779] (Claim 1)
[0780] A device for inputting the user's basic information,
[0781] An information aggregation device that stores information collected from multiple public organizations and local groups,
[0782] An information processing device that searches the information accumulating device based on the input basic information and generates optimal service information,
[0783] An information display device that displays the generated information to the user,
[0784] A system that includes this.
[0785] (Claim 2)
[0786] The system according to claim 1, wherein the information processing device generates additional local resource information relating to the user.
[0787] (Claim 3)
[0788] The system according to claim 1, wherein the information presentation device collects evaluations from users and improves the information processing device based on those evaluations.
[0789] "Application Example 1"
[0790] (Claim 1)
[0791] Methods for entering the user's personal information,
[0792] A database that stores data collected from multiple government agencies and local communities,
[0793] A generative artificial intelligence that searches the database based on the input personal information and generates optimal welfare service information,
[0794] A user interface that visually overlays the generated information onto the user via a visual display device,
[0795] A system that includes this.
[0796] (Claim 2)
[0797] The system according to claim 1, wherein the generating artificial intelligence generates additional local resource information related to the user and displays it on the visual display device.
[0798] (Claim 3)
[0799] The system according to claim 1, wherein the user interface collects feedback from the user, optimizes the generating artificial intelligence based on that feedback, and adaptively adjusts the display information of the visual display device.
[0800] "Example 2 of combining an emotion engine"
[0801] (Claim 1)
[0802] Methods for entering the user's personal information,
[0803] An information recording device that stores data collected from multiple government agencies and local communities,
[0804] An artificial intelligence that searches the information recording device based on the input personal information and generates optimal social service information,
[0805] A user device equipped with an emotion engine that analyzes the user's emotional state and optimizes and presents the generated information,
[0806] A system that includes this.
[0807] (Claim 2)
[0808] The system according to claim 1, wherein the artificial intelligence generates additional local resource information taking into account the user's emotional state.
[0809] (Claim 3)
[0810] The system according to claim 1, wherein the user device collects user feedback and optimizes the artificial intelligence and emotion engine based on that feedback.
[0811] "Application example 2 when combining with an emotional engine"
[0812] (Claim 1)
[0813] A device for entering the user's personal information,
[0814] A data storage unit that stores information collected from multiple government agencies and local communities,
[0815] An artificial intelligence device that searches the data storage unit based on the input personal information and generates optimal welfare service information,
[0816] An emotion recognition device that analyzes the emotional state of the user and optimizes the method of presenting the generated information,
[0817] An information display device that presents the generated information to the user,
[0818] A system that includes this.
[0819] (Claim 2)
[0820] The system according to claim 1, wherein the artificial intelligence device generates additional local resource information related to the user and adjusts the presentation method based on the user's emotional state.
[0821] (Claim 3)
[0822] The system according to claim 1, wherein the information display device collects opinions from users and optimizes the artificial intelligence device and the emotion recognition device based on those opinions. [Explanation of Symbols]
[0823] 10, 210, 310, 410 Data Processing Systems 12 Data Processing Devices 14 Smart Devices 214 Smart Glasses 314 Headset-type terminal 414 Robots< / url:> < / url:> < / url:> < / url:>
Claims
1. Methods for entering the user's personal information, A database that stores data collected from multiple government agencies and local communities, A generative artificial intelligence that searches the database based on the input personal information and generates optimal welfare service information, A user interface that presents the generated information to the user, A system that includes this.
2. The system according to claim 1, wherein the generating artificial intelligence generates additional regional resource information related to the user.
3. The system according to claim 1, wherein the user interface collects feedback from the user and optimizes the generating artificial intelligence based on that feedback.
Citation Information
Patent Citations
Persona chatbot control method and system
JP2022180282A