Maintenance training record system and maintenance training record method

Abstract

We will appropriately link maintenance training with the content of the training and record it, and efficiently carry out the recording of maintenance training. [Solution] A maintenance training recording system for recording maintenance training performed by workers, comprising a maintenance training recording terminal operated by the maintenance worker, and a maintenance training data server that stores maintenance work data and maintenance training data related to the maintenance training, wherein the maintenance work data is information in which multiple maintenance work items are associated, and by performing a word search that matches the words of the items in the input information entered via the maintenance training recording terminal, the maintenance work data that matches the input information is extracted from the maintenance training data server, and the performed maintenance work is recorded as implementation data related to the maintenance training content by linking it to the maintenance training data in the maintenance training data server.

Description

Technical Field

[0001] The present disclosure relates to a maintenance training recording system and a maintenance training recording method.

Background Art

[0002] Conventionally, an aircraft maintenance support system including an information terminal device carried by a maintenance staff and an information management device capable of transmitting and receiving data to and from the information terminal device is known (see, for example, Patent Document 1). In this system, in order to improve the efficiency of maintenance work, the information management device generates display data using maintenance data used for aircraft maintenance and reference data referred to in maintenance work, and the information terminal device displays the display data.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] By the way, when a maintenance staff conducts maintenance training, the implemented maintenance work may be recorded as the content of the maintenance training. The content of the maintenance training includes maintenance training items shown as criteria that the maintenance training implementer must implement as maintenance training, and maintenance work items defined as necessary maintenance for maintaining an aircraft separately from the maintenance training items. At this time, depending on the maintenance target, the number of maintenance trainings becomes enormous, so the content of the implemented maintenance training is selected from the enormous number of maintenance training items and maintenance work items and recorded as the content of the maintenance training. In this case, it takes time to select the appropriate content of the maintenance training, so it becomes difficult to execute efficient maintenance training and efficient recording of the maintenance training.

[0005] Therefore, the objective of this disclosure is to provide a maintenance training recording system and a maintenance training recording method that can appropriately link and record maintenance work and maintenance training content, and that can efficiently record maintenance training. [Means for solving the problem]

[0006] The maintenance training record system of this disclosure is a maintenance training record system for recording maintenance training performed by maintenance personnel, comprising: a maintenance training record terminal operated by the maintenance personnel; and a maintenance training data server that stores maintenance work data and maintenance training data related to the maintenance training, wherein the maintenance work data is information in which multiple maintenance work items are associated, and by performing a word search that matches the words of the maintenance work items in the input information entered via the maintenance training record terminal, the maintenance work data that matches the input information is extracted from the maintenance training data server, and the performed maintenance training is recorded as implementation data related to the maintenance training content by linking it to the maintenance training data in the maintenance training data server.

[0007] Furthermore, the maintenance training recording method of this disclosure is a maintenance training recording method executed by a maintenance training recording system that records maintenance training performed by a maintenance worker, wherein the maintenance training recording system comprises a maintenance training recording terminal operated by the maintenance worker and a maintenance training data server that stores maintenance work data and maintenance training data related to the maintenance training, wherein the maintenance work data is information in which multiple maintenance work items are associated, and the maintenance training recording terminal performs a word search that matches the words of the maintenance work items in the input information entered by the maintenance worker, extracts the maintenance work data that matches the input information from the maintenance training data server, and records the performed maintenance training as implementation data related to the maintenance training content by linking it to the maintenance training data in the maintenance training data server. [Effects of the Invention]

[0008] According to this disclosure, maintenance training content and maintenance work items can be appropriately linked and recorded, and maintenance training records can be efficiently executed. [Brief explanation of the drawing]

[0009] [Figure 1] Figure 1 is a diagram showing an example of a system configuration to which the maintenance training record system according to this embodiment is applied. [Figure 2] Figure 2 is a diagram of the maintenance training record system according to this embodiment. [Figure 3] Figure 3 is a diagram of the maintenance training database. [Figure 4] Figure 4 is a diagram of the implementation database. [Figure 5] Figure 5 is a flowchart showing the acquisition of implementation data in the maintenance training recording method according to this embodiment. [Figure 6] Figure 6 is a flowchart relating to the certification process in the maintenance training recording method according to this embodiment. [Figure 7] Figure 7 is a flowchart relating to the visualization process in the maintenance training recording method according to this embodiment. [Figure 8] Figure 8 is an example of a screen showing the information provided by the visualization process. [Figure 9] Figure 9 shows an example of a screen related to setting up maintenance work as part of maintenance training. [Figure 10] Figure 10 is an example of a screen related to obtaining maintenance training content from maintenance work data. [Modes for carrying out the invention]

[0010] Embodiments relating to this disclosure will be described in detail below with reference to the drawings. However, these embodiments do not limit this disclosure. Furthermore, some components in the embodiments described below are substituted or substantially identical to those easily substituted by those skilled in the art. Moreover, the components described below can be combined as appropriate, and if there are multiple embodiments, each embodiment can be combined.

[0011] [This Circumstance] The maintenance training record system 10 according to this embodiment is a system for recording aircraft maintenance work as maintenance training. The maintenance training record system 10 records the content of maintenance training by inputting maintenance work as maintenance training by maintenance personnel. The maintenance training record system 10 may also be used as a system for recording actual maintenance work. The maintenance training record system 10 will be described with reference to Figures 1 and 2.

[0012] Figure 1 is a diagram of an example system configuration to which the maintenance training record system according to this embodiment is applied. Figure 2 is a diagram of the maintenance training record system according to this embodiment. First, we will describe an example system 100 to which the maintenance training record system 10 is applied.

[0013] As shown in Figure 1, the system 100 is built across multiple business locations. These locations include, for example, maintenance office A, maintenance office B, and management office. Maintenance office A and maintenance office B each have maintenance departments A and B, and offices A and B. Each of maintenance departments A and B, and offices A and B, is equipped with a mobile terminal 101 such as a smartphone or tablet, and an operation PC 102. Office A also has a management PC (server) 103. The mobile terminal 101 is connected to the operation PC 102 for communication. The operation PC 102 is connected to other operation PCs 102 for communication. The management PC 103 is connected to management PCs 103 in other business locations and to the host server 104 (described later) for communication via the communication network 105.

[0014] The management office is provided with a host server 104, as well as a mobile terminal 101, an operation PC 102, and a management PC 103. The management PC 103 is communicably connected to the host server 104, the operation PC 102 is communicably connected to the management PC 103, and the mobile terminal 101 is communicably connected to the operation PC 102.

[0015] In such a system 100, the mobile terminal 101, the operation PC 102, the management PC 103, and the host server 104 function as respective terminals and servers of the maintenance training recording system 10 described later.

[0016] (Maintenance Training Recording System) Next, referring to FIG. 2, the maintenance training recording system 10 will be described. The maintenance training recording system 10 is a system for recording maintenance training. The maintenance training recording system 10 includes a maintenance training recording terminal 11, a management terminal 12, a maintenance training data server 13, and an information providing terminal 14, and is communicably connected via a communication network 15. The maintenance training recording terminal 11 is the mobile terminal 101 in the above system 100. The management terminal 12 is the operation PC 102 or the management PC 103 in the above system 100. The maintenance training data server 13 is the management PC 103 or the host server 104 in the above system 100. The information providing terminal 14 is the management PC 103 in the above system 100. Note that each terminal of the maintenance training recording system 10 is not particularly limited to the above configuration, and may function as any device of the above system 100.

[0017] The maintenance training recording terminal 11 has a control unit 21, a storage unit 22, a display unit 23, an input unit 24, and a microphone 25. The maintenance training recording terminal 11 is a terminal operated by a maintenance staff, and an input operation for recording maintenance work as maintenance training is performed. Also, the maintenance training recording terminal 11 acquires voice information input via the microphone 25 as input information.

[0018] The control unit 21 includes an integrated circuit such as a CPU (Central Processing Unit). The control unit 21 performs processing to acquire input information received from maintenance personnel via the input unit 24 and voice information received via the microphone 25. The storage unit 22 is any storage device such as a semiconductor storage device or a magnetic storage device. The acquired input information, voice information, etc., are stored in this storage unit 22. The display unit 23 is a display device such as a liquid crystal display. The input unit 24 is an input device such as a keyboard and mouse. The microphone 25 is a device for acquiring sound.

[0019] The management terminal 12 comprises a control unit 31, a storage unit 32, a display unit 33, and an input unit 34, and has a configuration almost identical to that of the maintenance training record terminal 11. The management terminal 12 is operated by an administrator who manages the maintenance training of maintenance personnel, and input operations are performed to certify the recorded maintenance training. The explanation of the control unit 31, storage unit 32, display unit 33, and input unit 34 is almost identical to that of the maintenance training record terminal 11, so it will be omitted.

[0020] The maintenance training data server 13 has a control unit 41 and a storage unit 42. The control unit 41 has a configuration almost identical to that of the maintenance training record terminal 11 and the management terminal 12, and provides maintenance training data necessary for maintenance training and records and stores the recorded maintenance training implementation data. The storage unit 42 has a maintenance training database DB1 for recording maintenance training data and an implementation database DB2 for recording implementation data.

[0021] Here, with reference to Figure 3, the maintenance training database DB1 will be described. Figure 3 is a diagram of the maintenance training database. As shown in Figure 3, the maintenance training database DB1 stores maintenance work data and maintenance training data, each associated with multiple maintenance work items. Multiple maintenance work items include, for example, maintenance work data, maintenance work target items, work type items, and work category items, and maintenance training data, maintenance training items, training proficiency level items, etc. Maintenance work target items are items of maintenance training performed by maintenance personnel and include information such as work unit, part name, and part number. Work type items include information on the type of work, such as periodic inspection, planned maintenance, pre-flight inspection of aircraft, post-flight inspection of aircraft, and maintenance other than planned. Work category items include information on the training category, such as inspection, check, repair, removal, installation, and service. Maintenance training items include information on the type of maintenance training, such as on-the-job training (OJT), special on-the-job training, and recurrent training. The training proficiency level items are levels set according to the level of proficiency required of maintenance personnel for maintenance training, and are divided into classes such as beginner, intermediate, and advanced.

[0022] Next, we will explain the implementation database DB2 with reference to Figure 4. Figure 4 is a diagram of the implementation database. As shown in Figure 4, the implementation database DB2 stores implementation data associated with multiple items. These multiple items include, for example, a worker ID item, maintenance work target items, training performance data, and training proficiency level items. The worker ID item is the unique identification information of the worker. The maintenance work target items are the items of maintenance training performed by maintenance personnel, similar to maintenance work data. The training performance data is data related to the work performed by maintenance personnel. The training proficiency level items are levels set according to the proficiency level of maintenance personnel, similar to maintenance training data.

[0023] In addition, the memory unit 42 stores maintenance training data and implementation data, as well as data that associates worker ID items with group identification information of the group to which the maintenance worker belongs (though this is not shown in the diagram).

[0024] The information provision terminal 14 has a control unit 51, a storage unit 52, a display unit 53, and an input unit 54, and has a configuration that is almost the same as that of the maintenance training record terminal 11 and the management terminal 12. The information provision terminal 14 is a terminal operated by a maintenance worker or manager and provides visualized information based on implementation data. The explanation of the control unit 51, storage unit 52, display unit 53, and input unit 54 is almost the same as that of the maintenance training record terminal 11 and the management terminal 12, so it will be omitted.

[0025] (Method for recording maintenance training) Next, the maintenance training recording method will be described with reference to Figures 5 to 7. The maintenance training recording method is a method for recording maintenance training and is executed by the maintenance training recording system 10. Figure 5 is a flowchart relating to the acquisition of implementation data in the maintenance training recording method according to this embodiment. Figure 6 is a flowchart relating to the certification process in the maintenance training recording method according to this embodiment. Figure 7 is a flowchart relating to the visualization process in the maintenance training recording method according to this embodiment.

[0026] First, with reference to Figure 5, the acquisition of implementation data in the maintenance training recording method will be explained. In the maintenance training recording system 10, the maintenance worker uses the maintenance training recording terminal 11 to input information about the maintenance work to be performed as maintenance training (step S1). In step S1, the maintenance worker inputs voice information through the microphone (including a microphone attached to XR goggles, etc.) 25 of the maintenance training recording terminal 11, and the maintenance training recording terminal 11 acquires the voice input information. Also in step S1, the input screen G2 is displayed on the display unit 23 of the maintenance training recording terminal 11, for example, the screen G2 shown in Figure 9 is displayed. Figure 9 is an example of a screen related to setting maintenance work as maintenance training. As shown in Figure 9, the input screen G2 displays items such as work item, instructor, trainee (maintenance worker). Input of these items is not limited to voice input, but can also be done by pull-down touch operation or by eye gaze. When the maintenance training record terminal 11 acquires input information including voice information, it transmits the acquired input information including voice information from the maintenance training record terminal 11 to the maintenance training data server 13 (step S2).

[0027] When the maintenance training data server 13 acquires voice information, it performs a word search by comparing the words contained in the acquired voice information with the words contained in multiple maintenance work items in the maintenance training database DB1 (step S3). As a result of the comparison, the maintenance training data server 13 extracts maintenance work data that matches the voice information, i.e., candidates for maintenance training (step S4). In step S4, the maintenance training candidates are extracted based on the training proficiency level in the maintenance training database DB1 so that they are below the training proficiency level set for the maintenance personnel who will perform the maintenance training. When the maintenance training data server 13 extracts the maintenance work data, it transmits the maintenance training data associated with the extracted maintenance work data to the maintenance training record terminal 11 and the management terminal 12, and the maintenance training record terminal 11 and the management terminal 12 confirm the maintenance training based on the acquired maintenance training data (step S5).

[0028] When maintenance training is confirmed, the maintenance training record terminal 11 accepts operational input from the maintenance worker regarding the content of the maintenance training and acquires implementation data related to the content of the maintenance training based on the input information entered via the input unit 24 (step S6). In step S6, the input screen G3 is displayed on the display unit 23 of the maintenance training record terminal 11, for example, the screen G3 shown in Figure 10 is displayed. Figure 10 is an example of a screen related to acquiring maintenance training content from maintenance work data. As shown in Figure 10, the input screen G3 displays items such as training items, instructor, trainee (maintenance worker), and elapsed time. Input of these items is performed by the maintenance worker's input operation. Then, the maintenance training record terminal 11 links the acquired implementation data to the maintenance training data and transmits it to the management terminal 12 (step S7), and the implementation data acquisition process is completed.

[0029] Next, with reference to Figure 6, the certification process in the maintenance training recording method will be explained. The certification process is performed by the administrator and certifies that the acquired implementation data and the maintenance training data are consistent. First, the management terminal 12 acquires maintenance training data from the maintenance training data server 13 (step S11). Subsequently, after acquiring the maintenance training data, the management terminal 12 sends a certification request for the maintenance training corresponding to the maintenance training data to the administrator (step S12). When the administrator performs an operation input via the input unit 34, the management terminal 12 performs the certification process based on the operation input (step S13). Then, the management terminal 12 records and saves the implementation data corresponding to the certified maintenance training (step S14), and the certification process is completed. The implementation data is recorded and saved in the maintenance training data server 13 via the management terminal 12.

[0030] Next, with reference to Figure 7, the visualization process in the maintenance training recording method will be explained. The visualization process is performed to provide maintenance personnel and managers with information based on the implementation data. First, the information provision terminal 14 acquires implementation data from the maintenance training data server 13 (step S21). Based on the acquired implementation data, the information provision terminal 14 visualizes the maintenance training performance of the maintenance personnel (step S22). Then, the information provision terminal 14 displays the image data generated by the visualization process on the display unit 53 (step S23). The information provision terminal 14 records and saves the image data generated by the visualization process (step S24), and the visualization process ends.

[0031] Here, we will explain the information provided by the visualization process, referring to Figure 8. Figure 8 is an example of a screen displaying the information provided by the visualization process. As shown in Figure 8, screen G1 provides information for checking the training status. Screen G1 includes items such as the group to which the maintenance worker belongs, the name of the maintenance worker, the number of maintenance workers in the group, the training status (e.g., training in progress or completed), the instructor, the number of days elapsed in training, the number of work items performed, and the work progress status. This visualized information makes it possible to grasp the balance between the progress and content of maintenance training and to provide any insufficient maintenance training. The insufficient maintenance training is processed simultaneously within the program that performs the visualization process and provided to the administrator, etc.

[0032] Furthermore, the visualization process can display maintenance training performance within a group based on data that links the maintenance worker ID item with the group identification information of the group to which the maintenance worker belongs. For example, by quantifying the performance of individual maintenance workers as evaluation values ​​and accumulating these evaluation values ​​for each group, it becomes possible to evaluate the performance of each group. This function not only leads to the evaluation of the performance of maintenance groups as a whole, but also to the provision of maintenance training that is lacking in those groups. It is also an effective function when forming maintenance groups, enabling the balanced organization of the capabilities of multiple maintenance groups.

[0033] As described above, the maintenance training record system 10 and maintenance training record method described in this embodiment can be understood, for example, as follows.

[0034] The first embodiment of the maintenance training record system 10 is a maintenance training record system 10 for recording maintenance training performed by maintenance personnel, comprising a maintenance training record terminal 11 operated by the maintenance personnel, and a maintenance training data server 13 that stores maintenance work data and maintenance training data related to the training work, wherein the maintenance work data is information in which multiple maintenance work items are associated, and by performing a word search that matches the words of the input information entered via the maintenance training record terminal 11 with the words of the maintenance work items, the maintenance work data that matches the input information is extracted from the maintenance training data server 13, and the performed maintenance training is recorded as implementation data related to the maintenance training content by linking it to the maintenance training data in the maintenance training data server.

[0035] This configuration allows for the appropriate extraction of maintenance training sessions, even with a vast number of sessions, and enables the recording of those sessions in conjunction with the implementation data. Therefore, it allows for the proper linking and recording of maintenance work items and training content, as well as efficient recording of maintenance training sessions.

[0036] In a second embodiment, in the maintenance training record system 10 according to the first embodiment, the maintenance training record terminal 11 has a microphone 25 that acquires the voice of the maintenance worker, and acquires the voice information input via the microphone 25 as input information.

[0037] This configuration allows for word searches using voice input, enabling maintenance training to continue without manual input by maintenance personnel during training, and improving the efficiency of training record acquisition.

[0038] In a third embodiment, in the maintenance training record system 10 according to the first or second embodiment, the maintenance training data includes the proficiency level of the maintenance training set according to the proficiency level of the maintenance worker required for the maintenance training, and the maintenance training record terminal extracts the maintenance training data corresponding to the proficiency level of the maintenance training that is less than or equal to the proficiency level set for the maintenance worker.

[0039] This configuration allows for the selection of maintenance training appropriate to the skill level of the maintenance personnel.

[0040] In a fourth embodiment, the maintenance training record system 10 according to any one of the first to third embodiments further includes a management terminal 12 operated by an administrator who manages the maintenance personnel, wherein the management terminal 12 acquires the implementation data linked to the maintenance training data and performs a certification process to certify that the acquired implementation data is consistent with the maintenance training data.

[0041] This configuration allows for consistency between maintenance training and implementation data by performing a certification process.

[0042] In a fifth embodiment, the maintenance training record system 10 according to any one embodiment of the first to fourth embodiments further comprises an information providing terminal 14 having a display unit 53 that displays information based on the implementation data, wherein the implementation data includes the unique identification information of the maintenance worker, and the information providing terminal 14 displays the maintenance training performance of the maintenance worker on the display unit 53 based on the implementation data of the maintenance worker associated with the unique identification information.

[0043] This configuration allows for the provision of information regarding the performance of maintenance training for workers based on implementation data.

[0044] In a sixth embodiment, in the maintenance training record system 10 according to the fifth embodiment, the implementation data further includes group identification information of the group to which the maintenance worker belongs, and the information providing terminal 14 displays the maintenance training results of the group on the display unit 53 based on the implementation data of the maintenance worker associated with the group identification information.

[0045] This configuration allows for the provision of information regarding the maintenance training performance of the group to which the maintenance personnel belong, based on implementation data.

[0046] The seventh aspect of the maintenance training recording method is a maintenance training recording method executed by a maintenance training recording system 10 that records maintenance training performed by maintenance personnel, wherein the maintenance training recording system 10 comprises a maintenance training recording terminal 11 operated by the maintenance personnel, and a maintenance training data server 13 that stores maintenance work data and maintenance training data related to the maintenance training, wherein the maintenance work data is information in which multiple maintenance work items are associated, and the maintenance training recording terminal 11 performs a word search that matches the words of the maintenance work items in the input information entered by the maintenance personnel, extracts the maintenance work data that matches the input information from the maintenance training data server 13, and records the performed maintenance training as implementation data related to the maintenance training content by linking it to the maintenance training data in the maintenance training data server 13.

[0047] This configuration allows for the appropriate extraction of maintenance training sessions, even with a vast number of sessions, and enables the recording of those sessions in conjunction with the implementation data. Therefore, it allows for the proper linking and recording of maintenance work items and training content, as well as efficient recording of maintenance training sessions. [Explanation of symbols]

[0048] 10. Maintenance Training Record System 11. Maintenance training record terminal 12 Management terminals 13. Maintenance Training Data Server 14 Information Provision Terminal 15 Communication Networks 21 Control Unit 22 Memory section 23 Display section 24 Input section 25 Mike 41 Control Unit 42 Storage section DB1 Maintenance Training Database DB2 Implementation Database

Claims

1. A maintenance training record system for recording maintenance training conducted by maintenance personnel, A maintenance training record system comprising a maintenance training record terminal operated by the maintenance worker, and a maintenance training data server that stores maintenance work data and maintenance training data related to the maintenance training, wherein the maintenance work data is information in which multiple maintenance work items are associated, and by performing a word search that matches the words of the maintenance work items in the input information entered via the maintenance training record terminal, the maintenance work data that matches the input information is extracted from the maintenance training data server, and the performed maintenance training is recorded as implementation data related to the maintenance training content by linking it to the maintenance training data in the maintenance training data server.

2. The maintenance training record system according to claim 1, wherein the maintenance training record terminal has a microphone for acquiring the voice of the maintenance worker, and acquires the voice information input via the microphone as the input information.

3. The maintenance training data includes a maintenance training proficiency level set according to the proficiency level of the maintenance worker required for the maintenance training, and the maintenance training recording terminal extracts the maintenance training data corresponding to the maintenance training proficiency level which is less than or equal to the proficiency level set for the maintenance worker, according to claim 1.

4. The maintenance training record system according to claim 1, further comprising a management terminal operated by an administrator who manages the maintenance personnel, wherein the management terminal acquires the implementation data linked to the maintenance training data and performs a certification process to certify that the acquired implementation data is consistent with the maintenance training data.

5. The information provision terminal further includes a display unit that displays information based on the aforementioned implementation data, The maintenance training record system according to claim 1, wherein the implementation data includes the unique identification information of the maintenance worker, and the information providing terminal displays the maintenance worker's maintenance training record on the display unit based on the maintenance worker's implementation data associated with the unique identification information.

6. The maintenance training record system according to claim 5, wherein the implementation data further includes group identification information of the group to which the maintenance worker belongs, and the information providing terminal displays the maintenance training results of the group on the display unit based on the implementation data of the maintenance worker associated with the group identification information.

7. A method for recording maintenance training performed by a maintenance training recording system, wherein the maintenance training recording system comprises a maintenance training recording terminal operated by the maintenance worker, and a maintenance training data server that stores maintenance work data and maintenance training data related to the maintenance training, wherein the maintenance work data is information in which multiple maintenance work items are associated, and the maintenance training recording terminal performs a word search that matches the words of the maintenance work items in the input information entered by the maintenance worker, extracts the maintenance work data that matches the input information from the maintenance training data server, and records the performed maintenance training as implementation data related to the maintenance training content by linking it to the maintenance training data in the maintenance training data server.

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