System for monitoring operational status, computer implementation method, and computer program

Abstract

Technology is needed to understand the operational status of attendance management systems. [Solution] The disclosed system may be an operational status monitoring system in which an administrator who manages the attendance information of an employee using an attendance management system performs processing to grasp the operational status of the attendance management system. The processing may include obtaining the attendance information of the employee obtained by the attendance management system by receiving input from the employee's terminal, calculating an index indicating the status of receiving the employee's attendance information input, and outputting the index to the administrator's terminal.

Description

Technical Field

[0001] The present disclosure relates to an operation status grasping system, a computer-implemented method, and a computer program.

Background Art

[0002] Conventionally, as a method for efficiently managing the attendance and absence of employees within an organization such as a company, the use of an attendance and absence management system is known. The attendance and absence management system grasps, for example, the arrival and departure times of each employee on each attendance day and manages monthly and annual attendance and absence information.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

[0004] An administrator of attendance and absence information belonging to the personnel department, the labor department, etc. is required to appropriately consider and select an operation method of attendance and absence management suitable for the organization by using the above attendance and absence management system. For example, it is preferable to consider an operation of attendance and absence management in which there is no omission of clock-in by each employee at the start or end of work, or to select a system according to the working form of the organization.

[0005] Therefore, a technology that can grasp the operation status of attendance and absence management is desired.

[0006] The disclosed technology can be an operation status grasping system in which an administrator who manages the attendance and absence information of a managed person by using an attendance and absence management system executes a process for grasping the operation status of the attendance and absence management system. The process may include obtaining the attendance and absence information of the managed person acquired by the attendance and absence management system by receiving an input from the terminal of the managed person, calculating an index indicating the reception status of the input of the attendance and absence information of the managed person, and outputting the index to the terminal of the administrator.

[0007] One aspect of this disclosure may be a computer implementation method performed by a computer for an administrator who manages the attendance information of an employee using an attendance management system to understand the operational status of the attendance management system. This method may include obtaining the employee's attendance information acquired by the attendance management system by receiving input from the employee's terminal, calculating an index indicating the status of the employee's input of the attendance information, and outputting the index to the administrator's terminal.

[0008] Another aspect of this disclosure may be a computer program that causes a computer to perform actions for an administrator to understand the operational status of an attendance management system, which is used by an administrator to manage the attendance information of an employee. These actions may include obtaining the attendance information of the employee obtained by the attendance management system by receiving input from the employee's terminal, calculating an index indicating the status of the employee's input of the attendance information, and outputting the index to the administrator's terminal.

[0009] Further details will be described in the embodiments below. [Brief explanation of the drawing]

[0010] [Figure 1] Figure 1 shows a network configuration diagram including the operational status monitoring system according to the embodiment. [Figure 2] Figure 2 is a diagram that conceptually explains the processes performed by the operational status monitoring system. [Figure 3] Figure 3 shows the procedure for calculating indicators for each company, which is performed by the operational status monitoring system. [Figure 4] Figure 4 shows the formula for calculating the index. [Figure 5] Figure 5 shows the procedure for displaying indicators performed by the operational status monitoring system. [Figure 6] Figure 6 shows an example of a display screen when the indicators of the target company are shown together with national statistics. [Modes for carrying out the invention]

[0011] <1. Overview of the operational status monitoring system, computer implementation method, and computer program>

[0012] (1) The operational status monitoring system according to the embodiment may be an operational status monitoring system in which an administrator who manages the attendance information of an employee using an attendance management system performs processing to understand the operational status of the attendance management system. The processing may include obtaining the attendance information of the employee obtained by the attendance management system by receiving input from the employee's terminal, calculating an index indicating the status of receiving the input of the employee's attendance information, and outputting the index to the administrator's terminal. In this case, the operational status of attendance management can be understood.

[0013] (2) The attendance management system is used by the managers of the organization to which the managers belong, and the calculation of the indicators includes calculating an indicator for each of the organizations to which the managers belong, indicating the status of the input of attendance information of the managers of the organization, and the process further includes calculating statistical values ​​based on the indicators of two or more of the organization, and the output may further include outputting the statistical values ​​to the terminal of each of the managers. In this case, the status of attendance management operations can be understood while comparing them.

[0014] (3) Calculating the aforementioned statistical values ​​may include calculating statistical values ​​based on indicators of the multiple organizations that belong to the same industry.

[0015] (4) Calculating the aforementioned statistical values ​​may include calculating statistical values ​​based on all of the aforementioned multiple organizations' indicators.

[0016] (5) The calculation may include calculating the indicator over multiple periods, and the output may include outputting the indicator over multiple periods.

[0017] (6) The index may include an index indicating the reception status of an input related to the attendance information at the end of a period, which is information obtained by aggregating the attendance information for a predetermined period.

[0018] (7) The index may include an index indicating the reception status of an input related to the daily attendance information necessary for aggregating the attendance information at the end of the period.

[0019] (8) The index may include an index indicating a shortage in the input of attendance information related to at least one of the start time and the end time.

[0020] (9) The index may include an index indicating the reception status of an input of attendance information related to an application related to attendance.

[0021] (1) The attendance management system is used by a plurality of the managers of a plurality of organizations to which the managed person and the manager belong. Calculating the index includes calculating an index indicating the implementation status of the input of the attendance information of the managed person in the plurality of organizations. The processing further includes calculating a statistical value based on the indexes of two or more of the plurality of organizations. Outputting may include further outputting the statistical value to the terminal of each manager. The plurality of organizations may include organizations with different operations regarding the management of the attendance information using the attendance management system. In this case, even if the operations are different, the operation status of attendance management can be compared.

[0022] (11) The computer-implemented method according to the embodiment may be a computer-implemented method executed by a computer for a manager who manages the attendance information of a managed person using an attendance management system to grasp the operation status of the attendance management system. This method may include obtaining the attendance information of the managed person acquired by the attendance management system by receiving an input from the terminal of the managed person, calculating an index indicating the implementation status of the input of the attendance information of the managed person, and outputting the index to the terminal of the manager.

[0023] (12) The computer program according to the embodiment can be a computer program for causing a computer to execute operations for an administrator who manages the work attendance information of a managed person using a work attendance management system to grasp the operation status of the work attendance management system. The operations may include receiving an input from the terminal of the managed person to obtain the work attendance information of the managed person acquired by the work attendance management system, calculating an index indicating the implementation status of the input of the work attendance information of the managed person, and outputting the index to the terminal of the administrator.

[0024] The computer program according to the embodiment can be configured to cause the computer to execute the computer implementation method. Also, the computer program according to the embodiment can cause a computer to function as the system. The computer program can be recorded on a computer-readable non-temporary recording medium.

[0025] <2. Examples of Operation Status Grasping System, Computer Implementation Method, and Computer Program> Hereinafter, embodiments will be described in more detail with reference to the drawings.

[0026] FIG. 1 shows a network configuration diagram including an operation status grasping system 1 according to the embodiment. In the present embodiment, an example will be described in which the operation status grasping system 1 acquires information related to work attendance (work attendance information) from a work attendance management system 2 connected via a network 3 and performs various processes based on the work attendance information. However, the operation status grasping system 1 of the present disclosure may be realized by the same system (one or more computers) as the work attendance management system and is not limited to the example of FIG. 1.

[0027] System 1 and attendance management system 2 are configured, for example, as database server systems for managing employee attendance information and monitoring its operational status. System 1 and attendance management system 2 are operated by a service provider. Furthermore, System 1 and attendance management system 2 may provide attendance management and operational status monitoring services (e.g., SaaS (Software as a Service)) to multiple organizations that have contracts to use Systems 1 and 2.

[0028] In this embodiment, we will explain using an example where multiple organizations acting as system users are companies A, B, ... Z in Figure 1 (hereinafter, organizations are simply referred to as "companies"). Each company belongs to one of the following industries. Industries include, for example, manufacturing, information and communications, transportation, wholesale and retail, finance and insurance, and food service. In Figure 1, as an example, companies A, B, and C belong to the same industry.

[0029] The attendance management system 2 is connected to the operational status monitoring system 1, each administrator terminal 4, and employee terminals 5 via the network 3, enabling them to communicate with each other. The attendance management system 2 manages employees' attendance, departures, and working hours. The attendance management system 2 receives attendance-related inputs from employee terminals 5 via the network 3, such as clocking in and out and applications related to attendance. The attendance management system 2 also receives necessary inputs from employee terminals 5 used by employees acting as supervisors, such as approvals for these attendance-related inputs. In this embodiment, the attendance management system 2 may be a known system capable of providing the operational status monitoring system 1 with information including daily closing, monthly closing, applications, and clocking-in information as employee attendance information 25 (attendance information 25).

[0030] The operational status monitoring system 1 is connected to the attendance management system 2 and each administrator terminal 4 via a network 3 such as the Internet, enabling communication between them. The operational status monitoring system 1 quantifies the attendance information input into the attendance management system 2 as operational status and presents it to the administrator. The operational status monitoring system 1 can be implemented by one or more computers. The operational status monitoring system 1 comprises a processor 10, a storage device 20 connected to the processor 10, and a communication unit 30.

[0031] Processor 10 is, for example, a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), or another type of processor.

[0032] The storage device 20 is, for example, a primary storage device and a secondary storage device. The primary storage device is, for example, RAM (Random Access Memory). The secondary storage device is, for example, an HDD (Hard Disk Drive) or an SSD (Solid State Drive). The storage device 20 includes a computer program 21 and a database 22.

[0033] The computer program 21 is a set of instructions that cause the processor 10 to execute various processes in order to operate the computer as the operational status monitoring system 1 according to the embodiment. The processor 10 reads and executes the computer program 21 stored in the storage device 20. As a result, the processor 10 executes the attendance information import process 11, the indicator calculation process for each company 12, the various statistical value calculation processes 13 and the display process 14, which will be described in detail later, in the operational status monitoring system 1.

[0034] Database 22 (DB22) records employee attendance information 25 and indicator information 26 for each company.

[0035] Attendance information 25 may include daily closing information, monthly closing information, application information, and time clock information. Attendance information 25 can be generated and recorded on the attendance management system 2 when the attendance management system 2 receives input from employee terminals 5 and administrator terminals 4. Then, the operational status monitoring system 1 obtains attendance information 25 from the attendance management system 2 by executing the attendance information import process 11. Attendance information 25 also records information necessary for calculating indicators such as the number of employees and attendance period for each company. In addition, attendance information 25 also records information necessary for calculating statistical values, such as information on the industry of each company, information on the region, and information on the size of the company.

[0036] Daily closing information (daily attendance information) is information that aggregates employee attendance information on a daily basis and is the daily attendance information necessary for aggregating monthly closing information. Daily closing information is generated, for example, when it is entered by an employee and approved by that employee's supervisor. Daily closing information may include information on daily working hours, break times, overtime hours, and working hours on holidays. In the attendance management system 2, daily closing information is information that can be temporarily entered and stored.

[0037] Monthly closing information (period-based attendance information) is generated by aggregating the information generated as daily closing information on a monthly basis. Monthly closing information is generated by aggregating daily information (attendance information for a predetermined period) for a predetermined period and can serve as the basis for payroll calculation. Monthly closing information is aggregated and generated on a predetermined day each month (for example, the 15th of each month, the end of the month, etc.). The predetermined period is, for example, one month, but can also be any other period such as every half month or every week. After the monthly closing information is entered by the employee, its contents are finalized after final approval by the employee's supervisor in the attendance management system 2.

[0038] Time clock information (attendance information relating to at least one of the start and end times of work) is information generated when employees record their arrival and departure times and break times. Specifically, time clock information can be generated when employees input their start and end times, break start times and break end times, etc., from the employee terminal 5 at the start and end of their workday.

[0039] Application information (attendance information related to attendance-related applications) is information related to various attendance-related applications such as leave applications. Attendance-related applications are various applications from employees regarding working hours and days, and may include, for example, leave applications, overtime work applications (overtime applications, 36 Agreement extension applications, etc.), and holiday transfer applications. Application information may include pre-application information and post-application information. Pre-application information is information generated when an application is received before the application target date (e.g., leave date) and on the application target date. Post-application information is information generated when an application is received after the application target date. Note that application information may also be treated as same-day application information, which is pre-application information generated when an application is received on the application target date. Application information is information whose content is finalized after it is entered by the employee and approved by the employee's supervisor in the attendance management system 2.

[0040] The communication unit 30 transmits data to external devices, including the attendance management system 2 and the administrator terminal 4, and receives data from external sources.

[0041] The administrator terminal 4 is connected to the operational status monitoring system 1 (and the attendance management system 2) in a communicative manner. The administrator terminal 4 is, for example, a smartphone, tablet, or personal computer. The administrator terminal 4 is equipped with a display device and an input device. The display device is a display that can display data provided by the attendance management system 2. The input device is a keyboard, mouse, touch panel, etc. that accepts user operations and transmits signals based on those user operations to the operational status monitoring system 1.

[0042] Employee terminal 5 is connected to the attendance management system 2 in a communicative manner. Employee terminal 5 is, for example, a smartphone, tablet, or personal computer. Employee terminal 5 is equipped with a display device and an input device. The display device is a display capable of displaying data provided by the attendance management system 2. The input device is a keyboard, mouse, touch panel, etc., that receives user input and transmits signals based on that user input to the attendance management system 2.

[0043] In this embodiment, employee terminal 5 is a terminal used by employees (managed persons) working for the company, and their superiors (managed persons) who have the authority to approve those employees. Administrator terminal 4 is a terminal used by persons (for example, human resources personnel, labor relations personnel, or general affairs personnel) who are responsible for managing the operation of the company's attendance information input methods, etc., implemented by employees and their superiors (implementation of operations, improvement of operations, decision-making on operations, etc.).

[0044] Next, we will describe in detail the processes performed in the operational status monitoring system 1 in this embodiment. Figure 2 is a diagram that conceptually illustrates the processes performed by the operational status monitoring system 1.

[0045] Each company, as a system user, continuously accumulates attendance information in the attendance management system 2. That is, each company inputs information related to daily clock-ins, daily closings, monthly closings, and applications via employee terminals 5. Although there is a time when this input should ideally be performed, it is not always done at that time. For example, employees or supervisors may forget to input the information at the appropriate time, resulting in the information not being entered or being entered late. These delays can lead to delays in subsequent processing, such as supervisor approval of employee leave requests or the aggregation of monthly closing information based on daily closing information.

[0046] Given these circumstances, the status of each input can be quantified to show the operational status of attendance management, such as the completion rate of the input, and can be used as an indicator 43 (attendance information indicator 43) for evaluating the operational status.

[0047] Attendance information 41 is collected by an operational status monitoring system 1 operated by the same person who provides the attendance management system 2. In this case, it is preferable that the operational status monitoring system 1 acquires the attendance information 41 of each company as mere data that does not contain information that can identify companies or individuals, but only the information necessary to calculate statistical values. It is also preferable that the operational status monitoring system 1 confirms with system users whether or not they wish to use the attendance information 41, and uses the attendance information 41 only from companies that have given permission.

[0048] The information necessary to calculate the statistical values ​​includes, for example, information indicating the industry to which the company belongs, information regarding the region, and information indicating the size of the company. In Figure 2, attendance information 41 is information used to understand the operational status, retaining only the necessary information from the company's attendance information. Attendance information 25 in Figure 1 may be information like attendance information 41 in Figure 2, or it may be the attendance information itself stored in the attendance management system 2, or it may be both.

[0049] The indicator 43 calculated by the operational status monitoring system 1, based on attendance information, is provided to administrators via each administrator terminal 4 as an indicator showing the operational status of attendance management for each company. In addition, to allow the company to understand its relative operational status, statistical values ​​for multiple companies (two or more companies, including the company itself that is the target of the indicator display) can be displayed in a comparable manner. The statistical values ​​used for comparison include, for example, the statistical values ​​of indicator 43 for companies belonging to the same industry as the company in question (industry statistics 45), the statistical values ​​of indicator 43 for companies nationwide (national statistics 46), the statistical values ​​of indicator 43 for companies in the same region as the company in question, and the statistical values ​​of indicator 43 for companies of similar size to the company in question. Furthermore, the operational status monitoring system 1 may calculate indicators for multiple periods for a single company and display them in a comparable manner. For example, the indicator for the current month may be output in a comparable manner to the indicator for the corresponding month last year.

[0050] In this embodiment, the operational status monitoring system 1 uses the status of input received by the attendance management system 2 as an indicator to understand the operational status of attendance management, and provides this information to the companies that use the attendance management system 2. This allows each company to understand whether the operation of attendance management is appropriate for the company's current situation, identify factors that are reducing operational efficiency, and consider how to improve the operation of attendance management.

[0051] Figure 3 shows the procedure for the indicator calculation process 12 performed by the operational status monitoring system 1 for each company. This indicator calculation process 12 can be performed at the same time for all companies using the attendance management system 2, or it can be performed at any time, such as coinciding with the company's monthly closing, as long as the indicators for each company can be obtained in a comparable state.

[0052] In step S1, the operational status monitoring system 1 retrieves attendance information from the attendance management system 2 (attendance information import process 11). The operational status monitoring system 1 acquires attendance information from the attendance management system 2 at a predetermined interval, for example, at a fixed time every day. The operational status monitoring system 1 records the acquired attendance information 25 in DB 22 for each company.

[0053] In step S2, the operational status monitoring system 1 calculates indicators for each company. The operational status monitoring system 1 calculates each indicator, for example, based on a predetermined calculation formula. Here, Figure 4 shows the indicator calculation formula.

[0054] The operational status monitoring system 1 calculates the input rate and input completion rate as indicators for daily closing information using Equations 1 and 2 shown in Figure 4. The number of records for daily closing information is the total number of daily closing information records currently acquired. As mentioned above, daily closing information can be provisionally entered in a temporarily stored state. Therefore, as indicators for daily closing information, both the input rate, which includes daily closing information in a provisional state, and the input completion rate, which does not include daily closing information with a temporary storage status in the record count, are calculated. These input rate and input completion rate are values ​​that approach 1 (100%) as the closing date approaches.

[0055] Furthermore, the operational status monitoring system 1 calculates the employee submission rate and the final approval rate as indicators related to monthly closing information using Equations 3 and 4. As mentioned above, monthly closing information is finalized after being entered by employees and then approved by their supervisors. Therefore, both the employee submission rate and the final approval rate are calculated as indicators related to monthly closing information.

[0056] Furthermore, the operational status monitoring system 1 calculates the number of days with missed clock-ins and the number of days with missed clock-ins per person based on equations 5 and 6 as indicators related to clock-in information. In equation 5, "number of days with work records but no clock-ins" refers to the number of days for which daily closing information has been entered but clock-in information has not. The indicators related to clock-in information serve as indicators showing the lack of clock-in information input (information received for input).

[0057] Furthermore, the operational status monitoring system 1 calculates the application rate, the number of applications per person, and the average dwell time as indicators related to application information, based on equations 7 to 9. Since the application information includes both pre-application information and post-application information, each indicator is calculated for each type of application information. As mentioned above, the application information is finalized after being entered by the employee and approved by their supervisor. For this reason, in addition to the application rate and the number of applications per person, the average dwell time is also calculated as an indicator related to application information.

[0058] Note that the indicators shown in Figure 4 are just examples, and the indicators for each type of attendance information are not limited to these.

[0059] In step S3, the operational status monitoring system 1 records each indicator calculated in step S2 as indicator information 26 for each company in DB 22.

[0060] Figure 5 shows the procedure for the indicator display process executed by the operational status monitoring system 1. This indicator display process is executed, for example, when an administrator terminal 4 of a single company requests the display of indicators. Alternatively, the operational status monitoring system 1 may proactively perform the indicator display process on the administrator terminal 4 periodically to prompt monitoring of the operational status. In the indicator display process described below, an example will be used in which the company's indicators are displayed along with statistical values ​​for the indicators of all companies nationwide (indicators of all system users).

[0061] In step S11, the operational status monitoring system 1 obtains indicator information 26 for the target companies (target companies) from DB 22. In step S12, the operational status monitoring system 1 obtains indicator information 26 for all companies nationwide from DB 22. The operational status monitoring system 1 also calculates statistical values ​​for various indicators based on the obtained indicator information 26 for all companies nationwide (various statistical value calculation process 13). Statistical values ​​include, for example, the mean and the median.

[0062] In step S13, the operational status monitoring system 1 displays the target company's indicators on the administrator terminal 4. Furthermore, the operational status monitoring system 1 displays the nationwide statistical values ​​calculated in step S12 for comparison with the target company's indicators (display process 14).

[0063] Figure 6 shows an example of a display screen when the indicators of the target company are shown together with national statistics.

[0064] The operational status monitoring system 1 displays the display screen shown in Figure 6 on the administrator terminal 4. The display screen shows the names (item names 51) of each attendance information for which indicators are required, such as pre-application, time stamping, post-application, daily closing, and monthly closing, arranged sequentially from left to right. The order of these item names 51 is, for example, arranged in the chronological order in which each attendance information is entered.

[0065] Below each item name, there is a heading labeled "Target Company Indicators," where the indicators calculated in step S3 of indicator calculation process 12 are read from DB22 and displayed. Further below that, there is a heading labeled "National Statistics," where the statistics calculated in step S12 of indicator display process are displayed in a way that allows comparison with the indicators of the target company.

[0066] Each indicator is connected by an arrow according to the order of the 51 item names, and all indicators from the pre-approval indicator to the final approval rate at the end of the month are displayed in a chain. By checking the indicator display screen, administrators can visually confirm which phases of attendance management are being operated successfully and which are experiencing bottlenecks, enabling them to intuitively grasp the current situation and gather information for considering countermeasures.

[0067] Furthermore, the daily closing, monthly closing, time stamping, and application data used to calculate the above indicators are likely to be common information regardless of how the attendance management system 2 is operated. Therefore, even between companies with different operations, such as different methods for time stamping or application, or different procedures for monthly closings and application approvals, the indicators can be calculated in common on the attendance management system 2, making it easier to understand relative information with other companies.

[0068] The present invention is not limited to the above embodiments, and various modifications are possible.

[0069] For example, although the explanation used an example where the operational status monitoring system 1 and the attendance management system 2 are provided by the same system provider, the operational status monitoring system 1 may also monitor the operational status based on attendance information provided by attendance management systems provided by different system providers. In this case, the daily closing, monthly closing, time stamping, and application information for which indicators are calculated may be information that is commonly required regardless of the system used in the attendance management system, so it is possible to calculate indicators and statistical values ​​and present them to the users of the operational status monitoring system 1. [Explanation of Symbols]

[0070] 1: System for monitoring operational status 2: Attendance Management System 3: Network 4: Administrator terminal 5: Employee terminals 10: Processor 11: Attendance information import process 12: Indicator calculation process 13: Statistical value calculation process 14: Display Processing 20: Storage device 21: Computer Programs 22: Database (DB) 25: Employee attendance information (attendance information) 26:Indicator information 30: Communication Unit 41: Attendance Information 43: Attendance Information / Indicators 45: Industry Statistics 46: National statistics 51: Item name

Claims

1. An operational status monitoring system that allows an administrator who manages the attendance information of an employee using an attendance management system to perform processing to understand the operational status of the attendance management system, The aforementioned process is, The attendance management system acquires the attendance information of the person being managed by receiving input from the terminal of the person being managed. An index is calculated that shows the status of the acceptance of the attendance information input of the person being managed. The aforementioned indicator is output to the administrator's terminal. A system for monitoring operational status, including the following.

2. The attendance management system is used by the multiple administrators of the multiple organizations to which the administrators belong, Calculating the aforementioned indicators includes calculating indicators that show the status of the input of the attendance information of the persons under management in each of the multiple organizations, The process further includes calculating statistical values ​​based on the indicators of two or more of the aforementioned organizations. The output described above includes further outputting the statistical values ​​to each administrator's terminal. The operational status monitoring system according to claim 1.

3. Calculating the aforementioned statistical values ​​includes calculating statistical values ​​based on indicators of the multiple organizations that belong to the same industry. The operational status monitoring system according to claim 2.

4. Calculating the aforementioned statistical values ​​includes calculating statistical values ​​based on indicators for all of the aforementioned multiple organizations. The operational status monitoring system according to claim 2.

5. The calculation described above involves calculating the aforementioned indicators over multiple periods, The output includes outputting the indicators for the multiple periods, The operational status monitoring system according to claim 1.

6. The aforementioned indicators include an indicator showing the status of input acceptance regarding attendance information at the end of the period, which is information obtained by aggregating the attendance information for a predetermined period. The operational status monitoring system according to claim 1.

7. The aforementioned indicators include an indicator showing the status of acceptance of daily attendance information inputs necessary for aggregating the attendance information for the aforementioned period. The operational status monitoring system according to claim 6.

8. The aforementioned indicators include an indicator showing a lack of input of attendance information regarding at least one of the start time and end time of work. The operational status monitoring system according to claim 6.

9. The aforementioned indicators include indicators showing the status of acceptance of attendance information input related to attendance-related applications. The operational status monitoring system according to claim 6.

10. The attendance management system is used by the multiple administrators of the multiple organizations to which the administrators belong, Calculating the aforementioned indicators includes calculating indicators that show the status of the input of the attendance information of the persons under management in each of the multiple organizations, The process further includes calculating statistical values ​​based on the indicators of two or more of the aforementioned organizations. The output described above includes further outputting the statistical values ​​to each administrator's terminal. The aforementioned multiple organizations include organizations with different operations regarding the management of attendance information using the attendance management system, An operational status monitoring system according to any one of claims 6 to 9.

11. A computer implementation method, which is performed by a computer for an administrator to understand the operational status of an attendance management system, by an administrator who manages the attendance information of an employee using an attendance management system, The attendance management system acquires the attendance information of the person being managed by receiving input from the terminal of the person being managed. An indicator showing the status of the execution of the attendance information input by the person under management is calculated. The aforementioned indicator is output to the administrator's terminal. A computer implementation method that includes the following.

12. A computer program that causes a computer to perform actions for an administrator to understand the operational status of the attendance management system, by an administrator who manages the attendance information of an employee using the attendance management system. The aforementioned operation is, The attendance management system acquires the attendance information of the person being managed by receiving input from the terminal of the person being managed. An indicator showing the status of the execution of the attendance information input by the person under management is calculated. The aforementioned indicator is output to the administrator's terminal. A computer program that includes the following.

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