Apparatus and method for providing a synchronized performance evaluation management service in conjunction with collaborative tools.

The integrated personnel evaluation system addresses fairness and timeliness issues in conventional systems by using collaboration tools to assign customized KPIs and calculate scores based on project environments, ensuring accurate and efficient performance management.

JP2026509108APending Publication Date: 2026-03-17INNOBROWN INC
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2023-11-17
Publication Date
2026-03-17

AI Technical Summary

Technical Problem

Conventional personnel evaluation systems face challenges in ensuring fairness and timely reflection of project contributions, often overlooking projects that occur outside major timelines and struggling to accurately assess participation, support, and honesty, leading to difficulties in assigning KPIs and calculating performance scores.

Method used

A personnel evaluation management system that integrates with collaboration tools to assign customized KPIs based on project-specific environments, allowing real-time evaluation and scoring through a personnel evaluation management server that determines KPI lists, evaluates employee contributions, and calculates scores considering industry standards and overlapping projects.

Benefits of technology

Enables fair, timely, and accurate personnel evaluation by reflecting project-specific contributions, reducing human resource input, and providing recommended task assignments, thus enhancing the efficiency and reliability of performance management.

✦ Generated by Eureka AI based on patent content.

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Abstract

This disclosure relates to a personnel evaluation management system that uses a personnel evaluation service linked to a collaborative tool to assign KPIs (key performance indicators) to personnel and manage personnel evaluations. According to this disclosure, the personnel evaluation management server registers a first project to be executed by a first company in a collaborative tool that assists in the execution of at least one project, determines a first KPI list to be applied to a first person in charge participating in the first project, receives first completion information through the collaborative tool indicating the completion of the first project, provides the first person in charge with an evaluation page displaying the first KPI list in response to the receipt of the first completion information, receives first evaluation result information indicating the results of mutual evaluations made by the first person in charge using the evaluation page, and determines a personnel evaluation score corresponding to each of the first person in charge based on the first evaluation result information.
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Description

Technical Field

[0004] , ,

[0001] The present disclosure generally relates to a personnel evaluation management system in which a personnel evaluation function synchronized with a collaboration tool for project progress is linked, and more specifically, to an apparatus and method for managing a personnel evaluation score for a project staff using a personnel evaluation function linked with a collaboration tool.

Background Art

[0002] Personnel evaluation refers to the process of systematically judging the value of the abilities, attitudes, and job-related achievements of organizational members who execute business in a company in light of goals. The operator of an organization utilizes the results of personnel evaluation as an objective basis for decision-making such as promotion and salary increase for organizational members.

[0003] Generally, personnel evaluation is operated in a manner where business plans are made annually or quarterly, individual KPIs are assigned based on the business plans, and when the work is completed, the staff members evaluate each other's achievements. However, such an evaluation method has problems in that it is difficult to ensure fairness among employees and is not easily accepted. In addition, conventional personnel evaluation management systems have difficulty reflecting evaluation results for projects that occur at any time rather than major projects. That is, in the personnel evaluation management system, projects that occur at any time are often overlooked, and it is difficult to substantially reflect the degree of participation in the input work, the degree of support for results, and the degree of honesty. In response to this, there is a need for technological development regarding an achievement evaluation and a multi-faceted evaluation method of capabilities that complement the drawbacks of conventional personnel evaluation management systems and are linked to all ongoing projects.

[0004] The above-mentioned technology is technical information that the inventor possessed in order to derive the present invention or acquired in the process of deriving the present invention, and does not necessarily refer to publicly known technology that was publicly disclosed to the general public before the filing of the present invention.

Prior Art Documents

Patent Documents

[0005] [Patent Document 1] Korean Registered Patent Publication No. 10-2214006 (February 9, 2021) [Overview of the project] [Problems that the invention aims to solve]

[0006] Based on the above discussion, this disclosure provides a device and method for managing performance evaluation scores in a performance evaluation management system by assigning customized KPIs (Key Performance Indicators) to each company, taking into account the work environment of project managers.

[0007] Furthermore, this disclosure provides a device and method for assigning KPIs to employees in a personnel evaluation management system, taking into account KPI lists used by multiple companies for personnel evaluation.

[0008] Furthermore, this disclosure provides an apparatus and method for classifying important evaluation elements and calculating a performance evaluation score in a performance evaluation management system.

[0009] Furthermore, this disclosure provides an apparatus and method for calculating performance evaluation scores in a performance evaluation management system, taking into account an environment in which an employee is working on multiple projects.

[0010] Furthermore, this disclosure provides an apparatus and method for analyzing cases where multiple personnel are working on multiple projects within a personnel evaluation management system and providing the operator with recommended task assignment information. [Means for solving the problem]

[0011] According to various embodiments of this disclosure, the operation method of a personnel evaluation management server that uses a personnel evaluation service linked with a collaboration tool to assign KPIs (key performance indicators) to personnel and manage personnel evaluations may include the steps of: registering a first project to be executed by a first company in a collaboration tool that supports the execution of work for at least one project; determining a first KPI list to be applied to a first personnel participating in the first project; receiving first completion information via the collaboration tool indicating the completion of the first project; providing the first personnel with an evaluation page displaying the first KPI list in response to the receipt of the first completion information; receiving first evaluation result information indicating the results of the first personnel evaluating each other using the evaluation page; and determining a personnel evaluation score corresponding to each of the first personnel based on the first evaluation result information.

[0012] According to another embodiment, the step of determining the KPI list includes the steps of: selecting a second company classified in the same industry as the first company based on a pre-stored industry classification table; extracting characteristic information corresponding to each of the multiple projects carried out by the second company, with the elements being the scale, duration, region, and difficulty of each of the multiple projects; extracting comparative characteristic information from the characteristic information based on the target characteristic information corresponding to the first project; determining the main job KPIs applied to the comparative characteristic information; and determining the KPI list such that it includes the KPI items included in the main job KPIs, the main job KPIs can indicate the degree of goal achievement, growth and reduction, problem solving, or human error.

[0013] According to another embodiment, the step of determining the performance evaluation score includes receiving the elemental importance of key performance elements relating to the first project, determining the weight for each of the KPI items based on the elemental importance, and applying the weight to the first evaluation result information to determine the performance evaluation score, wherein the key performance elements may include time elements, outcome elements, and error elements.

[0014] According to another embodiment, the operation method of the personnel evaluation management server further includes the steps of: determining a second KPI list to be applied to a second person in charge who participated in a second project and is registered in the collaboration tool, performed by the first company; receiving second completion information via the collaboration tool indicating the completion of the second project; providing the second person in charge with an evaluation page displaying the second KPI list in response to the receipt of the second completion information; and receiving second evaluation result information indicating the results of evaluations made by the second person in charge who participated in the second project, wherein at least a portion of the execution period of the first project and the execution period of the second project may overlap.

[0015] In other embodiments, the operation method of the personnel evaluation management server may further include the steps of: extracting duplicate personnel who are included in both the first and second personnel; increasing the importance of time elements for the duplicate personnel and updating the elemental importance applied to the duplicate personnel; and modifying the personnel evaluation score for the duplicate personnel based on the updated elemental importance.

[0016] According to another embodiment, the first evaluation result information includes feedback information indicating the opinion of the first person in charge of operations to the second person in charge of operations, and the operation method of the personnel evaluation management server may further include the step of providing the feedback information to the second person in charge of operations.

[0017] According to other embodiments, the operation method of the personnel evaluation management server may further include the steps of: generating first analysis information indicating changes in the work execution capabilities of the first and second personnel when the first personnel and the second personnel jointly execute the first project; generating second analysis information indicating changes in the work execution capabilities of the first personnel when the first personnel execute the first and second projects in overlapping manner; and generating recommended work assignment information for the first personnel based on the first and second analysis information, and providing the recommended work assignment information to the operator.

[0018] Various aspects and features of the present invention are defined in the appended claims. Combinations of features described in the dependent claims are not limited to those explicitly stated in the claims, but can be appropriately combined with features of the independent claims.

[0019] Furthermore, one or more features selected in any one embodiment described herein may be combined with one or more features selected in any other embodiment described herein, unless such alternative combinations of features at least partially mitigate one or more technical issues discussed herein or at least partially mitigate technical issues discernable to a person skilled in the art, and unless such particular combinations or permutations of embodiment features are understood to be incompatible to a person skilled in the art, such combinations are permissible.

[0020] In any described example implementation of the present disclosure, two or more physically independent components may alternatively be integrated as one component if integration is possible, and if the same function is performed by the single component thus formed, the integration is possible. Conversely, a single component in any embodiment described in the present disclosure may alternatively be embodied as two or more separate components that achieve the same function, if appropriate.

[0021] The object of certain embodiments of the present invention is to at least partially solve, mitigate, or eliminate at least one problem and / or drawback associated with the prior art. Certain embodiments are intended to provide at least one of the advantages described below.

Effect of the Invention

[0022] The devices and methods according to various embodiments of the present disclosure enable the management of personnel evaluation scores in a personnel evaluation management system by assigning customized KPIs (Key Performance Indicators) considering the work environment of project managers for each company.

[0023] In addition, the devices and methods according to various embodiments of the present disclosure enable the immediate and convenient management of personnel evaluations by adding a personnel evaluation function to a collaboration tool for organizational management.

[0024] In addition, the devices and methods according to various embodiments of the present disclosure prevent leakage of personnel evaluation data and enable the calculation of accurate personnel evaluation scores by considering an environment in which one person is in charge of multiple projects in a personnel evaluation management system.

[0025] In addition, the devices and methods according to various embodiments of the present disclosure enable accurate assignment of KPIs to business personnel in a personnel evaluation management system by considering the KPI lists used by multiple companies for personnel evaluations.

[0026] In addition, the devices and methods according to various embodiments of the present disclosure enable accurate calculation of personnel evaluation scores in a personnel evaluation management system by classifying important evaluation elements.

[0027] In addition, the devices and methods according to various embodiments of the present disclosure enable analysis of the case where multiple personnel execute multiple projects in a personnel evaluation management system and provide recommended work assignment information to operators.

[0028] In addition, the devices and methods according to various embodiments of the present disclosure can reduce the input of human resources for personnel evaluation operations and save input time through a synchronized personnel evaluation management service linked with a collaboration tool in a personnel evaluation management system.

[0029] The effects obtained from the present disclosure are not limited to the above-mentioned effects, and other effects not mentioned can be clearly understood by those skilled in the technical field to which the present disclosure belongs from the following description.

Brief Description of the Drawings

[0030] The accompanying drawings, included as part of the detailed description to understand the embodiments, provide various embodiments and explain the technical features of the various embodiments together with the detailed description. [Figure 1] Shows a personnel evaluation management system according to various embodiments of the present disclosure. [Figure 2] In a personnel evaluation management system according to various embodiments of the present disclosure, shows the configuration of a personnel evaluation management server. [Figure 3] Shows a schematic diagram regarding the overall operation method of a personnel evaluation management system according to various embodiments of the present disclosure. [Figure 4]In the various embodiments of the personnel evaluation management system described herein, a diagram illustrating the relationships between the personnel evaluation management server, projects, and personnel is shown. [Figure 5] This figure shows an example of key job KPIs in a personnel evaluation management system according to various embodiments of this disclosure. [Figure 6] This figure shows an example of a UI screen displayed on the employee's terminal when the employee registers a project in the collaborative tool of the personnel evaluation management server in one of the various embodiments of the personnel evaluation management system described herein. [Figure 7] In the various embodiments of the personnel evaluation management system described herein, an example of a UI screen displayed on the employee's terminal during the process of an employee executing a project using a collaborative tool and starting a synchronized personnel evaluation management service is shown. [Figure 8] An example of a UI screen displayed on a staff member's terminal during the process of a staff member inputting performance evaluations in a performance evaluation management system according to various embodiments of this disclosure is shown. [Figure 9] A flowchart illustrating the operation method of the personnel evaluation management server in various embodiments of the personnel evaluation management system described herein is shown. [Modes for carrying out the invention]

[0031] The terms used in this disclosure are used solely to describe specific embodiments and are not intended to limit the scope of other embodiments. Singular expressions may include plural expressions unless the context clearly indicates a different meaning. Terms used herein, including technical or scientific terms, may have the same meaning as those generally understood by a person of ordinary skill in the art described herein. Terms used herein that are defined in a general dictionary may be interpreted in the same or similar sense as they have in the context of the relevant art and should not be analyzed to an ideal or overly formal sense unless explicitly defined herein. In some cases, terms defined herein should not be interpreted in a way that excludes embodiments of the disclosure.

[0032] While various embodiments of the present disclosure described below illustrate hardware-based approaches, these embodiments do not exclude software-based approaches, as they include technologies that utilize both hardware and software.

[0033] The following disclosure pertains to a system for managing corporate performance evaluations. Specifically, this disclosure describes a technology for managing performance evaluation scores in a performance evaluation management system by assigning customized KPIs (key performance indicators) that take into account the work environment of the personnel performing the tasks for each company.

[0034] Hereinafter, various embodiments will be described in detail with reference to the accompanying drawings, so that they can be easily implemented by those with ordinary skill in the art to which this disclosure pertains. However, the technical idea of ​​this disclosure can be implemented in a variety of forms and is not limited to the embodiments described herein. When describing embodiments disclosed herein, if it is determined that a specific description of the relevant prior art may obscure the essence of the technical idea, such specific description of the prior art will be omitted. The same or similar components will be assigned the same reference numeral, and redundant descriptions thereof will be omitted.

[0035] In this specification, when an element is described as being “linked” to another element, this includes not only “directly linked” but also “indirectly linked” through another element. Furthermore, when an element is described as “containing” another element, unless otherwise stated, this means that it may contain other elements in addition to the other element, rather than excluding other elements.

[0036] Some embodiments may be described in terms of functional block configurations and various processing steps. Some or all of these functional blocks may be embodied by various numbers of hardware and / or software configurations that perform specific functions. For example, a functional block of the Disclosure may be embodied by one or more microprocessors or by a circuit configuration for a given function. A functional block of the Disclosure may be embodied by various programming or scripting languages. A functional block of the Disclosure may be embodied by algorithms that run on one or more processors. The functions performed by a functional block of the Disclosure may be performed by multiple functional blocks, or functions performed by multiple functional blocks in the Disclosure may be performed by a single functional block. The Disclosure may also employ prior art for electronic environment configuration, signal processing, and / or data processing, etc.

[0037] Furthermore, while expressions such as “exceeding” or “less than” are used in this disclosure to determine whether a particular condition is satisfied or fulfilled, these are merely examples and do not preclude the use of “greater than or equal to” or “less than or equal to.” Conditions described as “greater than or equal to” can be replaced with “exceeding,” conditions described as “less than or equal to” can be replaced with “less than,” and conditions described as “greater than or equal to and less than” can be replaced with “greater than and less than or equal to.”

[0038] Figure 1 shows the personnel evaluation management system 100 according to various embodiments of this disclosure.

[0039] The personnel evaluation management system 100 directs a system for managing personnel evaluations of employees who perform tasks within a company. Employees participate in projects undertaken by the company and perform tasks, and company officers and employees evaluate various values ​​of the employees participating in the project, such as their abilities, contributions to the project, achievements, and interpersonal relationships. Such evaluation results can be used in a variety of situations, such as for employee assignments, promotions, and salary increases. According to one embodiment of this disclosure, the personnel evaluation management system 100 may include employee terminals 110, operator terminals 120, an external server 130, a personnel evaluation management server 150, and a network 170.

[0040] The employee terminal 110 directs the electronic devices used by the employee 111 who executes the company's projects. Here, employee 111 means at least one officer or employee who performs the work, and employee 111 can execute projects or register project progress information through an application installed on the employee terminal 110. The employee terminal 110 can transmit information entered by employee 111 to other electronic devices via the network 170. According to one embodiment of this disclosure, the employee terminal 110 may include a fixed terminal or a mobile terminal embodied by a computer device. Specifically, the employee terminal 110 may direct a smartphone, mobile phone, car navigation system, personal computer, notebook computer, digital broadcasting terminal, PDA (personal digital assistant), PMP (portable multimedia player), tablet PC, etc.

[0041] The operator terminal 120 directs the electronic devices used by the administrator 121 who runs the company. The administrator 121 can direct at least one officer or employee to evaluate the results of the work, check the progress of projects through applications installed on the operator terminal 120, and manage personnel evaluations. According to one embodiment of this disclosure, the operator terminal 120 may also include a fixed terminal or a mobile terminal embodied in a computer device.

[0042] The external server 130 can be implemented as a computer device or multiple computer devices that communicate with at least one of the employee terminals 110, the operator terminal 120, and the personnel evaluation management server 150 via the network 170, and provide commands, codes, files, content, services, etc. Furthermore, the external server 130 can use a database to store information related to personnel evaluations.

[0043] The personnel evaluation management server 150 directs an electronic device that manages personnel evaluations for personnel participating in corporate projects. The personnel evaluation management server 150 can provide the company with services that assist in organizational management across the entire company through applications. For example, the personnel evaluation management server 150 can assist in performing organizational tasks such as schedule management, GPS-based attendance management, and electronic approval management using collaborative tools. In particular, the personnel evaluation management server 150 can assist in enabling personnel participating in projects to manage their own personnel evaluations by utilizing a personnel evaluation management service linked to collaborative tools. The personnel evaluation management server 150 can link a personnel evaluation management service to collaborative tools for organizational management, enabling personnel to easily manage their own personnel evaluations. That is, the personnel evaluation management server 150 can provide personnel with the collaborative tool functions that are basically necessary to execute projects, and further, can assist in enabling personnel who have executed a project to immediately evaluate each other upon project completion. According to one embodiment of the present disclosure, the personnel evaluation management server 150 may also be embodied by a computer device or a set of computer devices that provide instructions, code, files, content, services, etc.

[0044] As shown in Figure 1, the components of the personnel evaluation management system 100 can be connected by a network 170. According to one embodiment of this disclosure, the network 170 means a connected structure that enables information exchange between each node, such as multiple terminals and servers. Examples of such networks include, but are not limited to, RF, 3GPP (3rd generation partnership project, registered trademark) networks, LTE (long term evolution) networks, 5GPP (5th generation partnership project) networks, WiMAX (world interoperability for microwave access) networks, LAN (local area network), Wireless LAN (wireless local area network), WAN (wide area network), PAN (personal area network), Bluetooth networks, NFC networks, satellite broadcasting networks, analog broadcasting networks, DMB (digital multimedia broadcasting) networks, etc.

[0045] According to the personnel evaluation management system 100, the personnel evaluation management server 150 can assign customized KPIs and manage personnel evaluation scores, taking into account the work environment of each employee for each company. Specifically, when a new project is registered, the personnel evaluation management server 150 can determine a KPI list considering the work environment of the project. Subsequently, when the company's project is completed, it can provide the employees who participated in the project with an evaluation page based on the KPI list, and determine individual personnel evaluation scores based on the evaluation results of each employee evaluating the others. The specific operation of the personnel evaluation management server 150 will be described in detail below.

[0046] Figure 2 shows the configuration 200 of the personnel evaluation management server 150 in the personnel evaluation management system 100 according to various embodiments of this disclosure.

[0047] The terms "~unit" and "~machine" used here refer to a unit that processes at least one function or operation, which can be embodied in hardware, software, or a combination of hardware and software. The personnel evaluation management server 150 may include memory 210, a processor 220, a communication unit 230, an input / output interface 240, and a display unit 250.

[0048] Memory 210 temporarily or permanently stores data such as basic programs, applications, and configuration information necessary for the operation of the personnel evaluation management server 150. Memory 120 may include, but is not limited to, RAM (random access memory), ROM (read-only memory), or a non-volatile mass storage device such as a disk drive. Such software components are read from memory 120 and a separate computer-readable recording medium using a drive mechanism. Such a separate computer-readable recording medium may include a floppy drive, disk, tape, DVD / CD-ROM drive, or memory card. According to one embodiment, software components may be loaded into memory 210 via a communication unit 230, which is not a computer-readable recording medium. Memory 210 can also provide stored data upon request from the processor 220. According to one embodiment of this disclosure, memory 210 may store a KPI list or evaluation scores for personnel evaluation.

[0049] The processor 220 controls the overall operation of the personnel evaluation management server 150. For example, the processor 220 can be controlled to send and receive signals via the communication unit 230. The processor 220 may also be configured to process computer program instructions by performing basic arithmetic, logical, and input / output operations. Instructions may be provided to the processor 220 through memory 210 or the communication unit 230. For example, the processor 220 may be configured to execute received instructions according to program code stored in a recording device such as memory 210. For example, the processor 220 can be controlled to perform operations according to various embodiments described later.

[0050] According to one embodiment of the present disclosure, the processor 220 can register a first project to be executed by a first company in a collaborative tool that assists in the execution of at least one project, determine a first KPI list applicable to the first person in charge participating in the first project, receive first completion information through the collaborative tool that instructs the completion of the first project, provide the first person in charge with an evaluation page displaying the first KPI list in response to the receipt of the first completion information, receive first evaluation result information indicating the results of the first person in charge evaluating each other using the evaluation page, and control the processor 220 to determine a personnel evaluation score corresponding to each first person in charge based on the first evaluation result information.

[0051] The communication unit 230 performs functions for sending and receiving signals over a wireless channel. All or part of the communication unit 230 may be designated as a transmitter, receiver, or transceiver. The communication unit 230 can provide functions for the personnel evaluation management server 150 to communicate with at least one other node over a communication network. According to one embodiment of the present disclosure, if the processor 220 of the personnel evaluation management server 150 generates a request signal in accordance with program code stored in a recording device such as memory 210, the request signal may be transmitted to at least one other node over the communication network under the control of the communication unit 230. Conversely, control signals, instructions, content, files, etc., provided under the control of the processor of at least one other node may be received by the personnel evaluation management server 150 through the communication unit 230. According to one embodiment of the present disclosure, the communication unit 230 can transmit personnel evaluation scores to at least one of the employee terminal 110 and the operator terminal 120.

[0052] The input / output interface 240 may be a means for interface with an input / output device (not shown). In this case, the input device may be, for example, a device such as a keyboard or mouse, and the output device may be a device such as a display unit for displaying images. As another example, the input / output interface 240 may also be a means for interface with a device in which input and output functions are integrated into one, such as a touchscreen. Specifically, when the processor 220 of the personnel evaluation management server 150 processes instructions for a computer program loaded into the memory 210, a service screen or content configured using data provided by the server can be displayed on the display via the input / output interface 240. According to one embodiment of this disclosure, the input / output interface 240 may include a means for interface with a display unit 250. The input / output interface 240 can receive user input to a browsing window displayed on the display unit 250 and can receive output data to be output via the display unit 250 from the processor 220 in response to the aforementioned user input. According to one embodiment of this disclosure, the input / output interface 240 can receive control signals for managing a company's personnel evaluation.

[0053] The display unit 250 indicates a display module that includes one or more displays. The one or more displays included in the display unit 250 can each display independently content, or the one or more displays can be combined to display a single content. According to one embodiment of the present disclosure, the one or more displays included in the display unit 250 may include physically separated multi-displays, physically combined multi-displays, or displays that can be used by dividing a single screen. According to one embodiment of the present disclosure, the display unit 250 can display personnel evaluation scores on the display screen.

[0054] The personnel evaluation management server 150 can assign KPIs to employees performing tasks within a company and conduct personnel evaluations using those KPIs. To this end, the personnel evaluation management server 150 can be equipped with personnel evaluation management services and insight-providing functions that are linked with collaborative tools for organizational management.

[0055] In addition, the personnel evaluation management server 150 may be equipped with security features to protect against the leakage of important files. When files are shared through an open chat room, the personnel evaluation management server 150 can store the IP address of the account that downloaded the file. Later, if the personnel evaluation management server 150 determines that documents posing a security risk have been shared, it can use the stored IP address to track down the file sharer.

[0056] Furthermore, the personnel evaluation management server 150 may be equipped with personnel evaluation management functions. Personnel 111 or operators 121 participating in a project can register the planned project in the collaborative tool of the personnel evaluation management server 150, and the personnel evaluation management server 150 can obtain information regarding the work execution status of personnel 111 during the project execution process. Subsequently, upon completion of the project, the personnel evaluation management server 150 can determine a KPI list considering the work environment of the registered project and provide the personnel who participated in the project with an evaluation page according to the KPI list. Accordingly, the personnel who receive the evaluation page can conduct peer evaluations using their respective terminals and send the evaluation results to the personnel evaluation management server 150. The personnel evaluation management server 150 can collect the evaluation results and determine individual personnel evaluation scores.

[0057] Figure 3 shows a schematic diagram 300 illustrating the overall operation method of the personnel evaluation management system 100 according to various embodiments of this disclosure.

[0058] Referring to Figure 3, the HR performance evaluation server 150 can direct a device to which HR performance evaluation service functionality has been added, synchronized with a collaborative tool that provides chat, video conferencing, schedule management, office management support, and security services using SaaS (Software as a Service). In other words, the HR performance evaluation server 150 can provide employees with chat and schedule management functions, GPS-based attendance management, and electronic approval functions through the collaborative tool. Furthermore, once a project is completed, the HR performance evaluation server 150 can provide a function that allows employees who participated in the project to immediately evaluate each other through the HR performance evaluation service. In addition, the HR performance evaluation server 150 can use an insights service to analyze data based on the performance evaluation results and provide information related to performance evaluations.

[0059] According to the personnel evaluation management system 100, employees 111 and operators 121 can register as members through the application provided by the personnel evaluation management server 150 and enter their personal information. After that, they can access the application by entering their company code, ID, password, etc.

[0060] The HR performance evaluation management server 150 can provide the functions of collaborative tools and HR performance evaluation and insight provision services linked to those collaborative tools through applications. Using collaborative tools, the HR performance evaluation management server 150 can provide functions such as project management, chat management, video conferencing management, schedule management, document management, and external office collaboration. In particular, using collaborative tools, the HR performance evaluation management server 150 can provide a variety of functions for project collaboration, such as GPS-based attendance management and electronic approval. In addition, the HR performance evaluation management server 150 can also provide security functions to prevent the leakage of confidential documents.

[0061] The personnel evaluation management server 150 can provide personnel evaluation management services. The specific methods by which the personnel evaluation management server 150 provides personnel evaluation management services are explained in detail in Figures 4 to 8. In addition, the personnel evaluation management server 150 can provide analytical information on the company's organization and performance through an insight provision tool.

[0062] Figure 4 shows a diagram 400 illustrating the relationships between the personnel evaluation management server 150, projects, and personnel in the personnel evaluation management system 100 according to various embodiments of this disclosure.

[0063] The personnel evaluation management server 150 can provide personnel evaluation management services to multiple companies. According to one embodiment of this disclosure, the personnel evaluation management server 150 can provide personnel evaluation management services to a first company 410 and a second company 460. Here, the second company 460 may refer to a company classified in the same industry as the first company 410. Figure 4 shows an example where the number of companies linked to the personnel evaluation management server 150 is two, but the number of companies linked to the personnel evaluation management server 150 may vary.

[0064] Each company may execute at least one project for the purpose of generating profits for the company. A company may execute multiple projects sequentially or in overlapping order. Here, each person in charge may execute the project in which they are in charge. Referring to Figure 4, the first company 410 may execute the first project 411 and the second project 413, with the first person in charge 421 and the second person in charge 422 assigned to the first project 411, and the second person in charge 422 and the third person in charge 423 assigned to the second project 413. Similarly, the second company 460 may execute multiple projects 461-1 to 461-N, and each of the multiple projects 461-1 to 461-N may have multiple people in charge 471-1 to 471-N.

[0065] Referring to Figure 4, the personnel evaluation management server 150 can manage personnel evaluations for the personnel responsible for carrying out projects in each company. The personnel evaluation management server 150 can manage personnel evaluations for the first personnel 421 and 422 who are in charge of the first project 411.

[0066] The personnel evaluation management server 150 receives a signal requesting evaluation management for the first project 411 being carried out by the first company 410. At least one of the first personnel 421 and 422 can request evaluation management for the first project 411 using their respective personnel terminals, and in response, the personnel evaluation management server 150 can receive an evaluation management request signal regarding the first project 411.

[0067] Subsequently, the personnel evaluation management server 150 determines the first KPI list to be applied to the first personnel 421 and 422 who will participate in the first project 411. After the first project 411 is registered, the personnel evaluation management server 150 can determine the KPI list for evaluating the first personnel 421 and 422 who will be in charge of the first project 411.

[0068] To enhance the reliability of evaluations, the personnel evaluation management server 150 can refer to personnel evaluation management methods for the same industry based on a pre-stored industry classification table.

[0069] The personnel evaluation management server 150 can extract characteristic information about multiple projects undertaken by companies in the same industry, based on an industry classification table. The characteristic information can specify information with elements such as project size, duration, region, and difficulty. Here, size can specify the budget size of the project, duration can specify the period from the start to the end of the project, region can specify the region in which the project is implemented, and difficulty can specify the difficulty level of the project as assessed by the operator.

[0070] Subsequently, the personnel evaluation management server 150 can extract comparative feature information from the feature information that has the highest similarity to the feature information for the project to be executed by the target company. The personnel evaluation management server 150 can extract primary feature information that matches in terms of region and difficulty level from the feature information, extract secondary feature information whose scale is within a threshold size from the primary feature information, and extract the feature information with the smallest time difference from the secondary feature information as comparative feature information.

[0071] Subsequently, the personnel evaluation management server 150 can verify the key job KPIs applied to the comparative feature information and determine the KPI list so that it includes the KPI items included in the key job KPIs. Here, the key job KPIs can indicate one of the following: goal achievement, growth and reduction, problem solving, or human error. An example of a KPI list classified as key job KPIs is shown in Figure 5.

[0072] According to one embodiment of the present disclosure, if the industry of the first company 410 is semiconductor equipment manufacturing, the personnel evaluation management server 150 can select a second company 460, which is also in the semiconductor equipment manufacturing industry. Subsequently, the personnel evaluation management server 150 can extract first characteristic information [100 million won, 12 months, South Korea, superior] from the first comparison project executed by the second company 460, and second characteristic information [50 million won, 6 months, South Korea, superior] from the second comparison project. Next, the personnel evaluation management server 150 can extract target characteristic information [90 million won, 10 months, South Korea, superior] corresponding to the first project 411, and extract second characteristic information with a high similarity to the target characteristic information as comparison characteristic information. Then, the personnel evaluation management server 150 can check the degree of achievement of the target, which is the main job KPI applied to the second characteristic information, and determine a KPI list that includes the KPI items included in the degree of goal achievement.

[0073] The personnel evaluation management server 150 may pre-determine a KPI list, and after the execution of the first project 411, it can provide the first personnel 421 and 422 with an evaluation page displaying the determined KPI list. The first personnel 421 and 422 can evaluate the execution of the first project 411 by checking evaluation items for each other on the evaluation page. The personnel evaluation management server 150 can receive first evaluation result information indicating the results of the evaluations made by each other.

[0074] The personnel evaluation management server 150 can integrate the first evaluation result information and determine the personnel evaluation scores corresponding to the first employees 421 and 422, respectively. Here, the personnel evaluation management server 150 can determine the personnel evaluation scores by further considering the operator's key evaluation elements. Here, the key evaluation elements may include time elements, performance elements, and error elements. That is, the personnel evaluation management server 150 can determine the weights for KPI items from the importance of each element related to the key evaluation elements, and calculate the personnel evaluation scores by applying the weights to the first evaluation result information.

[0075] According to one embodiment of the present disclosure, the personnel evaluation management server 150 can receive the importance of each key evaluation element from the operator terminal. Subsequently, the personnel evaluation management server 150 can determine the weights for the KPI items using the importance of each element. For example, if the importance of each element is 3:4:3, the personnel evaluation management server 150 can classify the KPI items into time elements, outcome elements, and error elements, and determine the weights to be [1.3, 1.4, 1.3]. The personnel evaluation management server 150 can calculate the personnel evaluation score by applying the weights to the first evaluation result information, which is the response result for the KPI items.

[0076] The personnel evaluation management server 150 can determine evaluation scores while taking into account the work environment of overlapping personnel who are running multiple projects in parallel. According to one embodiment of the present disclosure, the personnel evaluation management server 150 can receive second evaluation result information indicating the results of evaluations given by second personnel 422, 423 participating in the second project 413 run by the first company 410, and can extract overlapping personnel 422 who are included in both the first personnel 421, 422 and the second personnel 422, 423. Subsequently, the personnel evaluation management server 150 can increase the importance of the time element for overlapping personnel 422, update the elemental importance applied to the overlapping personnel, and change the personnel evaluation score for overlapping personnel 422 by taking into account the updated elemental importance.

[0077] According to one embodiment of the present disclosure, the personnel evaluation management server 150 can change the elemental importance for duplicate employees to 4:4:3 when the elemental importance is 3:4:3. As a result, the personnel evaluation management server 150 can update the personnel evaluation score of duplicate employees 422 by determining the KPI item weights for duplicate employees 422 to [1.4, 1.4, 1.3].

[0078] The personnel evaluation management server 150 can provide feedback information to the person responsible for executing a project in order to improve work efficiency after the project has been completed. According to one embodiment of the present disclosure, the evaluation result information may include feedback information instructing the first person responsible for the first project 411 to give their opinion to the second person responsible for the second project 422, and the personnel evaluation management server 150 can provide the first feedback information to the second person responsible for the second project 422 after determining the personnel evaluation score.

[0079] The personnel evaluation management server 150 can generate recommended work assignment information related to personnel evaluation information as a reference for future personnel placement of employees. Specifically, the personnel evaluation management server 150 generates first analysis information that indicates the effects that appear when multiple employees collaborate on one project, and second analysis information that indicates the effects that appear when one employee works on multiple projects simultaneously. From these, it can generate recommended work assignment information to recommend work assignments, taking into account the relationship between projects and employees.

[0080] According to one embodiment of the present disclosure, the personnel evaluation management server 150 generates first analysis information indicating changes in the work execution capabilities of the first and second personnel when the first personnel 421 and the second personnel 422 jointly execute the first project 411, and generates second analysis information indicating changes in the work execution capabilities of the first personnel when the first personnel 421 executes both the first project 411 and the second project 413 simultaneously. Based on the first and second analysis information, the personnel evaluation management server 150 can generate recommended work assignment information for the first personnel. Subsequently, the personnel evaluation management server 150 can provide the recommended work assignment information to the operator.

[0081] Figure 5 shows an example of key job KPIs 500 in the personnel evaluation management system 100 according to various embodiments of this disclosure.

[0082] Referring to Figure 5, key job KPIs can be classified into one of the following categories: goal achievement, growth and reduction, problem solving, or human error. Figure 5 illustrates four types of key job KPIs, but key job KPIs can be changed according to user settings. Each key job KPI may consist of multiple KPI items, and each KPI item can be classified into S, A, B, C, and D grades.

[0083] The personnel evaluation management server 150 can provide personnel evaluation management services by directly determining and providing a KPI list to the person in charge. In the process of determining the KPI list, the server can check the key job KPIs applied to the comparative feature information and determine the KPI list so that all KPI items included in the key job KPIs are included. According to one embodiment of this disclosure, the personnel evaluation management server 150 can determine the KPI list by adding KPI items entered by the operator to the KPI items included in the selected key job KPIs. The person in charge can select the corresponding grade for the KPI items and enter their evaluation results, and the personnel evaluation management server 150 can receive evaluation result information indicating the evaluation results and determine the personnel evaluation score.

[0084] For each KPI item, the information used as the evaluation criteria can be changed according to the user's settings. In other words, Figure 5 illustrates a case where, for schedule compliance, Grade S is 0 days, Grade A is +2 days, Grade B is +4 days, Grade C is +6 days, and Grade D is +8 days. However, the standard number of days corresponding to Grades S through D may differ between Company 1 (410) and Company 2 (460).

[0085] Figure 6 shows an example 600 of the UI screen displayed on the employee terminal 110 when the employee 111 registers a project in the collaborative tool of the personnel evaluation management server 150 in the personnel evaluation management system 100 according to various embodiments of this disclosure.

[0086] Referring to Figure 6, when employee 111 attempts to register a new project in the collaborative tool of the personnel evaluation management server 150, employee terminal 110 can display a UI screen as shown in Figure 6. The UI screen can display the project name, business partners and customers, transaction amount, period setting, participants, project manager, and participant invitation items. Furthermore, for paid members or premium members, the UI screen can display KPI selection and KPI grade items.

[0087] Personnel 111 can register a new project in the collaborative tool of the personnel evaluation management server 150 by entering project information according to the items displayed on the UI screen. In particular, personnel 111 can directly select key job KPIs by clicking or touching the KPI guide UI object 611 in the KPI selection list, and select judgment criteria for KPI items by clicking or touching the KPI grade guide UI object 613 in the KPI grade list.

[0088] According to one embodiment of the present disclosure, when employee 111 clicks or touches the KPI guide UI object 611, a first selection pop-up window can be displayed on the UI screen for selecting goal achievement, results and savings, problem solving, and human error. When employee 111 selects a key job KPI in the first selection pop-up window, a second selection pop-up window can be displayed showing KPI items corresponding to the key job KPI. That is, employee 111 can directly select KPI items by sequential input through the first and second selection pop-up windows. Subsequently, when employee 111 clicks or touches the KPI grading guide UI object 613, a third selection pop-up window can be displayed for inputting evaluation criteria for the KPI items. In the third selection pop-up window, employee 111 can select a criterion value for determining S grade, A grade, B grade, C grade, and D grade for each KPI item.

[0089] Figure 7 shows an example of a UI screen 700 displayed on the employee terminal 110 in the process in which the employee 111 executes a project using a collaboration tool and starts a synchronized personnel evaluation management service in the personnel evaluation management system 100 according to various embodiments of this disclosure.

[0090] When a project is completed, the personnel evaluation management server 150 can provide the employee with an evaluation page displaying a list of KPIs. Referring to Figure 7, the first area 710 can display the project number and project name, and the second area 760 can display a detailed operation screen corresponding to the input in the first area 710. When the employee 111 clicks on the current status UI object in the first area 710, a status window 711 related to the project can be displayed. The status window 711 can display chat items, current status items, evaluation items, completion items, and modification items. If the employee 111 touches or clicks on a specific item, a detailed operation screen related to that item can be displayed in the second area 760.

[0091] According to one embodiment of this disclosure, when the person in charge 111 touches or clicks a project name in the first area 710, an additional pop-up window can be displayed showing detailed information about the project, such as the transaction amount, duration, responsible person, and participant list. Also, when the person in charge 111 clicks a current UI object, a status window 711 can be popped up, and when a chat item is clicked in the status window 711, a chat screen can be displayed in the second area 760. Here, when the person in charge 111 enters "Project Completion," a screen for KPI performance evaluation can be displayed on the person in charge terminal 110. An example of the performance evaluation screen is detailed in Figure 8.

[0092] Figure 8 shows an example 800 of a UI screen displayed on the employee terminal 110 during the process in which the employee 111 inputs a personnel evaluation in the personnel evaluation management system 100 according to various embodiments of this disclosure.

[0093] The personnel evaluation management server 150 can provide synchronized personnel evaluation services to participants in a project each time the project is completed. In other words, the person in charge 111 can immediately input personnel evaluations for project participants each time the project is completed.

[0094] After confirming the completion of a project, the personnel evaluation management server 150 can control the display of a personnel evaluation input screen on the employee terminal 110 in order to receive evaluation result information for the project. Referring to Figure 8, a first UI screen 810 for inputting evaluation results for KPI items and a second UI screen 860 for inputting feedback opinions can be displayed simultaneously or sequentially on the employee terminal 110.

[0095] Person in charge 111 can input KPI items and corresponding KPI grades through a pop-up window 861 in the first UI screen 810. That is, person in charge 111 can select a KPI item and input the evaluation result for that KPI item in the grade range input, and person in charge terminal 110 can generate evaluation result information based on the person in charge's input. In addition, person in charge 111 can input feedback opinions for the person being evaluated through a pop-up window 871 in the second UI screen 860. Person in charge terminal 110 can generate feedback information based on the person in charge's input.

[0096] The personnel evaluation management server 150 can receive evaluation result information and feedback information from the employee terminal 110, and can use the received information to determine the personnel evaluation score.

[0097] Figure 9 shows a flowchart 900 illustrating the operation method of the personnel evaluation management server 150 in the personnel evaluation management system 100 according to various embodiments of this disclosure. Figure 9 illustrates the operation method of the processor 220 that manages personnel evaluations using a personnel evaluation service linked with a collaborative tool.

[0098] Referring to Figure 9, in step (901), the personnel evaluation management server 150 registers the first project to be executed by the first company in the collaborative tool that supports the execution of at least one project. The personnel evaluation management server 150 can register a new project in the collaborative tool.

[0099] In step (903), the personnel evaluation management server 150 determines the first KPI list to be applied to the first person in charge participating in the first project. The personnel evaluation management server 150 can assign KPIs taking into account the characteristics of the first person in charge.

[0100] According to one embodiment of the present disclosure, the personnel evaluation management server 150 selects a second company classified in the same industry as the first company based on a pre-stored industry classification table, extracts characteristic information corresponding to each of the multiple projects executed by the second company, with elements such as scale, duration, region, and difficulty for each of the multiple projects, extracts comparative characteristic information from the characteristic information based on the target characteristic information corresponding to the first project, determines the main job KPIs applied to the comparative characteristic information, and determines a KPI list that includes the KPI items included in the main job KPIs. Here, the main job KPIs can indicate one of the following: degree of goal achievement, growth and reduction, problem solving, or human error.

[0101] In step (905), the personnel evaluation management server 150 receives first completion information from the collaboration tool instructing the completion of the first project. The person in charge can input the completion of the project into the collaboration tool, and the personnel evaluation management server 150 can confirm the completion of the project through the business tool.

[0102] In step (907), the personnel evaluation management server 150, in response to receiving the first completion information, provides the first person in charge with an evaluation page displaying the first KPI list. The personnel evaluation management server 150 can also provide the KPI evaluation items included in the first KPI list to the person in charge participating in the first project.

[0103] In step (909), the personnel evaluation management server 150 receives first evaluation result information indicating the results of the mutual evaluations conducted by the first person in charge using the evaluation page. Person in charge 111 can input evaluation results regarding the contribution to the execution of the first project using the evaluation page displayed on the person in charge terminal 110, and the personnel evaluation management server 150 can receive evaluation result information from the person in charge terminal 110.

[0104] In step (911), the personnel evaluation management server 150 determines a personnel evaluation score corresponding to each of the first personnel based on the first evaluation result information.

[0105] According to one embodiment of the present disclosure, the personnel evaluation management server can receive the element-specific importance of key evaluation elements for the first project, determine the weight for each KPI item based on the element-specific importance, and apply the weight to the first evaluation result information to determine the personnel evaluation score. Here, the key evaluation elements may include time elements, outcome elements, and error elements.

[0106] According to one embodiment of the present disclosure, the personnel evaluation management server 150 determines a second KPI list applicable to a second person in charge who participated in a second project executed by a first company and registered in a collaboration tool, receives second completion information from the collaboration tool instructing the completion of the second project, and in response to receiving the second completion information, provides the second person in charge with an evaluation page that displays the second KPI list.

[0107] The second team participating in the second project can receive second evaluation result information indicating the results of their mutual evaluations. Here, the execution period of the first project and the execution period of the second project may overlap for at least a portion of the time.

[0108] According to one embodiment of the present disclosure, the personnel evaluation management server 150 can extract duplicate personnel who are included in both the first and second personnel, increase the importance of the time element for the duplicate personnel, update the elemental importance applied to the duplicate personnel, and change the personnel evaluation score for the duplicate personnel based on the updated elemental importance.

[0109] According to one embodiment of the present disclosure, the first evaluation result information includes feedback information indicating the opinion of the first person in charge of the first task to the second person in charge, and the personnel evaluation management server 150 can provide the feedback information to the second person in charge.

[0110] According to one embodiment of the present disclosure, the personnel evaluation management server 150 generates first analysis information indicating changes in the work execution capabilities of the first and second personnel when the first personnel and the second personnel jointly execute the first project, generates second analysis information indicating changes in the work execution capabilities of the first personnel when the first personnel execute the first and second projects simultaneously, generates recommended work assignment information for the first personnel based on the first and second analysis information, and provides the recommended work assignment information to the administrator.

[0111] The methods according to the embodiments described in the claims or specification of this disclosure may be implemented in the form of hardware, software, or a combination of hardware and software.

[0112] When implemented in software, a computer-readable recording medium may be provided that stores one or more programs (software modules). The one or more programs stored on the computer-readable recording medium are configured for execution by one or more processors in an electronic device. The one or more programs include instructions that cause the electronic device to perform the methods according to the embodiments described in the claims or specification of this disclosure.

[0113] Such programs (software modules, software) can be stored in random access memory, non-volatile memory including flash memory, read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), magnetic disc storage devices, compact disc-ROMs (CD-ROMs), digital versatile discs (DVDs), or other forms of optical recording devices, magnetic cassettes, etc. Alternatively, they can be stored in memory composed of some or all of these. Or, each constituent memory may consist of multiple instances.

[0114] Furthermore, the program may be stored in an attachable storage device accessible via a communication network such as the Internet, intranet, LAN (local area network), WAN (wide area network), or SAN (storage area network), or a combination thereof. Such a storage device may be connected via an external port to a device performing an embodiment of the disclosure. Alternatively, a separate storage device on the communication network may be connected to a device performing an embodiment of the disclosure.

[0115] In the specific embodiments of the Disclosure described above, the components included in the Disclosure are described as singular or plural by the specific embodiments presented. However, the singular or plural representations are appropriately chosen for convenience of explanation, and the Disclosure is not limited to singular or plural components; a plural component may be configured singly, and a singular component may be configured plurally.

[0116] While specific embodiments have been described in the detailed description of this disclosure, it goes without saying that various modifications are possible as long as they do not exceed the scope of this disclosure. Therefore, the scope of this disclosure is not limited to the embodiments described, but should be defined not only by the claims described below, but also by equivalent claims.

Claims

1. In the operation method of the personnel evaluation management server that uses a personnel evaluation service integrated with collaborative tools to assign KPIs (key performance indicators) to personnel in charge and manage personnel evaluations, The first step involves registering the first project in a collaborative tool that provides chat, video conferencing, schedule management, office management support, and security services, based on input from the personnel participating in the first project executed by the first company. The steps include determining the first KPI list to be applied to the first person in charge participating in the first project, The steps include providing the first person in charge with a collaborative tool UI screen that displays a first area relating to the project number and project name of the first project, and a second area relating to the detailed content based on the input of the first area, The steps include receiving first completion information indicating the completion of the first project through the aforementioned collaborative tool UI screen, In response to receiving the first completion information, the first person in charge is provided with an evaluation page displaying the first KPI list. The first person in charge receives first evaluation result information indicating the results of mutual evaluation using the evaluation page, A step of determining a personnel evaluation score corresponding to each of the first personnel based on the first evaluation result information, In the case where the first person in charge, specifically the first task person and the second task person, jointly carry out the first project, the first step is to generate first analytical information indicating the change in the task execution capabilities of the first task person and the second task person, When the first person in charge of operations performs both the first and second projects simultaneously, the first person in charge of operations generates second analytical information indicating a change in the first person in charge of operations' ability to perform the tasks; A step of generating recommended work assignment information for the first person in charge based on the first analysis information and the second analysis information, The step includes providing the operator with the aforementioned personnel evaluation score and the aforementioned recommended assignment information, The step of determining the aforementioned KPI list is: The steps include selecting a second company that is classified in the same industry as the first company based on a pre-stored industry classification table, The steps include: extracting characteristic information corresponding to each of the multiple projects executed by the second company and target characteristic information corresponding to the first project, with the scale, duration, region, and difficulty of each of the multiple projects being elements; and extracting comparative characteristic information from the characteristic information that matches the region and difficulty of the target characteristic information, whose scale is within a threshold scale difference, and whose duration difference is the smallest. The step of determining a KPI list includes adding KPI items entered by the operator who checks the progress of the first project and manages personnel evaluations to the KPI items included in the main business KPIs applied to the comparative feature information, The step of determining the aforementioned performance evaluation score is: The steps include receiving the importance of each element of the key evaluation elements for the first project, The steps include determining the weight for each of the KPI items based on the importance of each element, The step of determining the personnel evaluation score by applying the weights to the first evaluation result information, The aforementioned key business KPIs indicate one of the following: achievement of goals, growth and reduction, problem solving, or human error. The aforementioned key evaluation elements include time, outcome, and error. The collaboration tool UI screen includes a method in which, when the person in charge selects a chat item through the first area, a chat screen is displayed in the second area, and the person in charge inputs the completion of the first project through the chat screen.

2. The steps include determining a second KPI list applicable to the second person in charge who participated in the second project, which was executed by the first company and registered in the collaboration tool, The steps include receiving second completion information through the aforementioned collaboration tool, which instructs the completion of the second project, In response to receiving the second completion information, the second person in charge is provided with an evaluation page displaying the second KPI list. The steps include receiving second evaluation result information indicating the results of mutual evaluations conducted by the second person in charge participating in the second project, A step of extracting duplicate personnel who are included in both the first and second personnel, The steps include increasing the importance of the time element for the overlapping personnel and updating the element-specific importance applied to the overlapping personnel, The step further includes modifying the performance evaluation score for the overlapping personnel based on the updated importance of each element, The method according to claim 1, wherein at least a portion of the execution period of the first project and the execution period of the second project overlap.

3. The first evaluation result information includes feedback information indicating the opinion of the first person in charge of the task to the second person in charge of the task, The method according to claim 1, further comprising the step of providing the feedback information to the second person in charge of operations.

4. The steps include storing the IP address of the account that downloaded the file shared through the chat screen, The method according to claim 1, further comprising the step of tracking the file sharer when it is determined that a file posing a security risk has been shared using the aforementioned IP address.

Citation Information

Patent Citations

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