Guidance System

Abstract

To provide a guide system that smoothly guides a user.SOLUTION: In a guide system including a front unit and a terminal device, the terminal device includes: a placing table where a ticket on the first surface of which effectiveness information is printed is placed at a predetermined position; a camera 120 that captures an image of the placing table; an information processing unit 240 that obtains effectiveness information based on image data on the first surface of the ticket whose image has been captured by the camera 120, and obtains guide information according to the effectiveness information; and a display control unit 250 that displays the guide information on a display surface by using a display device.SELECTED DRAWING: Figure 4

Description

[Technical field]

[0001] SUMMARY OF THE DISCLOSURE An embodiment of the present invention relates to a guidance system. [Background technology]

[0002] For example, at public transport facilities such as stations and buses, passengers may not know how to board the vehicles that they can use their tickets for. In such cases, staff members individually guide passengers on how to board, but if the vehicle is crowded or if the staff members are busy with other tasks, passengers may not be able to receive guidance from the staff. In order to guide passengers who do not know how to get to their destination, some systems provide prepared answers in the form of audio and images when the passenger asks a prepared question. However, it is difficult to prepare appropriate questions and answers for tickets that are not unified, such as passenger tickets, and this has not been fully considered. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2018-124718 A Summary of the Invention [Problem to be solved by the invention]

[0004] An object of the present invention is to provide a guidance system that can smoothly guide a user. [Means for solving the problem]

[0005] The guidance system of the embodiment has a placement stand, a camera, an information processing unit, and a display control unit. The placement stand places a voucher having validity information printed on a first side thereof at a predetermined position. The camera captures an image of the placement stand. The information processing unit acquires the validity information based on image data of the first side of the voucher captured by the camera, and acquires guidance information corresponding to the validity information. The display control unit displays the guidance information on a display surface using a display device. [Brief description of the drawings]

[0006] [Figure 1] FIG. 1 is a diagram showing an example of a guidance system 1 according to a first embodiment. [Diagram 2] FIG. 2 is a top view of a plurality of placement tables 110 and a display surface 140. [Diagram 3] FIG. 2 is a diagram showing an example of the height relationship of each component of the Japanese language stand 111. [Figure 4] FIG. 2 shows an example of the functional configuration of a terminal device 200. [Diagram 5] FIG. 13 is a diagram showing an example of a guide screen in an initial state. [Figure 6] FIG. 13 is a diagram showing an example of a guide screen that displays guide information according to ticket validity information. [Figure 7] FIG. 13 is a diagram for explaining Case 1 in which a fare is obtained as ticket validity information. [Figure 8] A figure for explaining an example of learning data of the first learned model 231. [Figure 9] FIG. 2 is a diagram for explaining an example of a fare area. [Figure 10] FIG. 13 is a diagram showing an example of a guidance screen that displays guidance information according to a boarding fare. [Figure 11] FIG. 13 is a diagram showing an example of a guidance screen displaying guidance information in English. [Figure 12] 4 is a flowchart showing an example of processing by the guidance system 1. [Figure 13] FIG. 11 is a diagram showing an example of the functional configuration of a terminal device 200A according to a second embodiment. [Figure 14] A figure showing an example of a ticket used as learning data for the second trained model 232. [Figure 15] FIG. 2 is a diagram for explaining an example of a destination area and a departure time area. [Figure 16] FIG. 13 is a diagram showing an example of a guidance screen that displays guidance information according to a combination of a destination and a departure time. [Figure 17] FIG. 13 is a diagram showing another example of the guidance screen that displays guidance information according to a combination of a destination and a departure time. [Figure 18] FIG. 13 is a diagram showing an example of the functional configuration of a terminal device 200B according to a third embodiment. [Figure 19] FIG. 11 is a diagram for explaining Case 3 in which a route is obtained as ticket validity information. [Figure 20] A figure showing an example of a ticket used as learning data for the third trained model 233. [Figure 21] FIG. 2 is a diagram for explaining an example of a route area. [Figure 22] A figure for explaining an example of learning data of the third trained model 233. [Diagram 23] FIG. 4 is a diagram showing an example of a guidance screen that displays guidance information according to a route. [Figure 24] FIG. 13 is a diagram showing an example of a guidance screen that displays guidance information in Chinese (traditional characters). [Diagram 25] FIG. 13 is a diagram showing another example of the guide screen that displays guide information according to a route. [Figure 26] FIG. 13 is a diagram showing another example of the guide screen that displays guide information according to a route. [Figure 27] FIG. 13 is a diagram showing another example of the guide screen that displays guide information according to a route. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0007] Hereinafter, a guidance system according to an embodiment will be described with reference to the drawings.

[0008] [First embodiment] FIG. 1 is a diagram showing an example of a guidance system 1 according to a first embodiment. The guidance system 1 includes, for example, a front unit 100 and a terminal device 200. In this embodiment, the guidance system 1 is installed, for example, at a ticket window of a railway facility, and provides guidance information regarding the use of the railway facility to a customer who presents a ticket. The guidance system 1 may be operated by a railway company staff member or by a customer. The guidance system 1 is not limited to being installed in a railway facility, and may be installed in an express bus terminal or a hall that can accommodate a large number of people. The ticket used is not limited to a passenger ticket, and may be a discount coupon or some other ticket.

[0009] The front unit 100 includes, for example, a plurality of mounting bases 110, a camera 120, a projector 130, a display surface 140, a cover 150, and a speaker 160. For example, the mounting base 110 and the display surface 140 are on the same plane (XY horizontal plane). The cover 150 includes, for example, an upper surface 150A, a left side surface 150B, a right side surface 150C, and a rear surface 150D. The camera 120 and the projector 130 are installed on the upper surface 150A of the cover 150. Specifically, the camera 120 is installed at a position where it captures an image of all of the mounting bases 110 from above in the Y-axis direction, and the projector 130 is installed at a position where it projects an image onto the display surface 140 from above in the Y-axis direction. In addition, the cover 150 includes an upper surface cover 150E that covers the camera 120 and the projector 130. Speaker 160 is installed, for example, on the periphery of cover 150, but may be housed within top cover 150E, similar to camera 120 and projector 130.

[0010] The terminal device 200 is wired-connected to the camera 120, the projector 130, and the speaker 160 of the front unit 100 via cables. However, the present invention is not limited to this, and the terminal device 200 may be wirelessly connected to the camera 120, the projector 130, and the speaker 160 via Bluetooth (registered trademark). Note that the camera 120, the projector 130, and the speaker 160 may be partially wired-connected and the rest wirelessly connected.

[0011] The terminal device 200 is, for example, a personal computer managed by a railway facility. The terminal device 200 is not limited to this, and may be a tablet terminal. The terminal device 200 is connected to the management server 300 via a network NW, and stores various information transmitted from the management server 300 in its own storage unit. The network NW includes, for example, the Internet, a wide area network (WAN), a local area network (LAN), a provider device, a wireless base station, and the like.

[0012] The management server 300 is, for example, a personal computer. The management server 300 creates a trained model in which the image data of the ticket is used as learning data and the validity information of the ticket is used as teacher data, and transmits the data of the trained model to the terminal device 200. In the trained model, the relationship between the contents of the validity information of the ticket and the position where the validity information is printed on the ticket is learned. The trained model will be described in detail later.

[0013] 2 is a diagram showing the multiple placement stands 110 and the display surface 140 as viewed from above. The multiple placement stands 110 are stands for placing a ticket at a predetermined position. The multiple placement stands 110 include, for example, a Japanese base 111, an English base 112, a Chinese (traditional characters) base 113, and a Chinese (simplified characters) base 114. These bases have the same configuration. Below, the Japanese base 111 will be described, and descriptions of the other bases will be omitted.

[0014] Japanese language base 111 is provided with, for example, small ticket guide 111A that defines the position of a first size ticket (hereinafter referred to as a small ticket), and large ticket guide 111B that defines the position of a second size ticket (hereinafter referred to as a large ticket) that is larger than the first size. The positional relationship between small ticket guide 111A and large ticket guide 111B is determined, for example, so that the negative side in the Y-axis direction (hereinafter referred to as the bottom side) overlaps. The area of ​​large ticket guide 111B is one step lower than the outer side so that large tickets can be positioned, and the area of ​​small guide 111A is another step lower than the area of ​​outer large guide 111B so that small tickets can be positioned.

[0015] Japanese language base 111 is provided with removal recess 111C that is one step lower so as to make it easier to remove a small ticket placed in small ticket guide 111A or a large ticket placed in large ticket guide 111B. Removal recess 111C includes a portion that overlaps with the areas of small guide 111A and large guide 111B and a portion that protrudes outside small guide 111A and large guide 111B so as to make it easier for a user to remove a small ticket placed in small ticket guide 111A or a large ticket placed in large ticket guide 111B while part of the ticket is floating.

[0016] Fig. 3 is a diagram showing an example of the height relationship of each component of Japanese language base 111. Fig. 3 is a cross-sectional view taken along the line connecting L1 and L2 shown in Fig. 2. Height H1 is the height of display surface 140. Large ticket guide 111B has a height H2 that is one step lower than display surface 140, and is provided with support surface 121B that supports a large ticket. Small ticket guide 111A has a height H3 that is one step lower than large ticket guide 111B, and is provided with support surface 121A that supports a small ticket. Removal recess 111C is recessed further than support surface 121A and support surface 121B, and is provided with a height H4 that is one step lower.

[0017] 4 is a diagram showing an example of a functional configuration of the terminal device 200. The terminal device 200 includes, for example, a connection unit 210, a communication unit 220, a storage unit 230, an information processing unit 240, a display control unit 250, and an audio control unit 260.

[0018] The connection unit 210 is connected to the camera 120, the projector 130, and the speaker 160 by wire or wirelessly, and transmits and receives information. The communication unit 220 includes a communication interface such as a NIC. The communication unit 220 communicates with the management server 300 via a communication network such as a LAN under the control of the information processing unit 240.

[0019] The storage unit 230 is realized by, for example, a random access memory (RAM), a read only memory (ROM), a hard disk drive (HDD), etc. The storage unit 230 stores a program executed by the processor, and also stores, for example, a first trained model 231 and guidance data 235.

[0020] The first trained model 231 is trained model data created by the management server 300. The trained model data is data indicating the parameters, connection structure, function characteristics, etc. of the trained model. Details of the trained model will be explained as appropriate in the explanation of the components that use these trained models.

[0021] The guidance data 235 is information that associates ticket validity conditions with guidance information. Ticket validity conditions include information indicating the validity of the ticket, such as validity information indicated by the fare. The guidance information includes information explaining the ticket validity information with illustrations of a route map, and information explaining the boarding area (platform number) within a station with numbers, letters, or illustrations. The guidance information includes image data and audio data including the above information.

[0022] The information processing unit 240 includes, for example, an image processing unit 241, a bill type determination unit 242, a language determination unit 243, a fee acquisition unit 244, and a guide information acquisition unit 247. Some or all of these functional units are realized by, for example, a processor such as a CPU executing a program (software) stored in the storage unit 230. Also, some or all of the functions of these components may be realized by hardware (including circuitry) such as an LSI, ASIC, FPGA, or GPU, or may be realized by a combination of software and hardware. The program may be stored in a storage device such as an HDD or flash memory in advance, or may be stored in a removable storage medium such as a DVD or CD-ROM, and installed by mounting the storage medium in a drive device.

[0023] The image processing unit 241 executes a predetermined image processing on the image data captured by the camera 120 .

[0024] (hand detection) For example, image processing unit 241 recognizes the user's hand present on display surface 140 by comparing the latest image captured by camera 120 with the immediately preceding image. The target image range (recognition range) is the entire display surface 140 including the multiple placement platforms 110. For example, when the user is not using the device, the background captured by camera 120 (i.e., the entire display surface 140) is fixed, and when the user is about to place the ticket on placement platform 110, the hand is captured by camera 120, and the background changes. Focusing on this point, image processing unit 241 uses background subtraction to detect changes in the image captured by camera 120 and thereby determines the presence or absence of a hand.

[0025] (Card detection and card type determination) The ticket type determination unit 242 determines the presence or absence of a ticket for each base, and determines the type of the ticket placed on the placement base 110 on which the ticket was detected. Ticket types include, for example, a first size small ticket and a second size large ticket. If the ticket type determination unit 242 determines that a ticket is present, it obtains information indicating which base out of the multiple placement bases 110 the ticket is on (hereinafter referred to as ticket position information). The ticket type determination unit 242 outputs the obtained ticket position information to the language determination unit 243.

[0026] For example, the ticket type determination unit 242 recognizes the tickets placed on the multiple placement tables 110 by performing three-class classification of image recognition on image data captured by the camera 120. The three-class classification of image recognition means, for example, determining which of the three concepts the ticket falls into based on an image captured of the multiple placement tables 110: state 1 where no ticket is placed on any of the multiple placement tables 110, state 2 where a large ticket is placed somewhere on the multiple placement tables 110, or state 3 where a small ticket is placed somewhere on the multiple placement tables 110. The target image ranges (recognition ranges) are the Japanese base 111, the English base 112, the Chinese (traditional characters) base 113, and the Chinese (simplified characters) base 114.

[0027] In addition, the ticket type determination unit 242 may use background subtraction to detect changes in the background image of the image portion of the base on which the ticket is placed, among the images captured by the camera 120, to determine the presence or absence of a ticket placed on the platform 110 and its type.

[0028] (Language Identification) The language determination unit 243 determines the language selected by the user based on the position (base) where the ticket was detected among the multiple placement bases 110. For example, when the ticket position information indicates that the ticket is on the Japanese base 111, the language determination unit 243 determines that the language selected by the user is Japanese, and when the ticket position information indicates that the ticket is on the English base 112, the language determination unit 243 determines that the language selected by the user is English. Information indicating the type of language determined by the language determination unit 243 will be referred to as guidance language information hereinafter.

[0029] The fare acquisition unit 244 acquires the validity information (fare) of the ticket placed on any one of the plurality of stands 110 based on image data captured by the camera 120 of the ticket placed on any one of the plurality of stands 110. Details will be described later.

[0030] The guidance information acquisition unit 247 acquires, as the guidance information, guidance information that provides guidance on how to board a train according to the validity of a ticket whose entrance station is an installation station where the front unit 100 and the terminal device 200 of the guidance system 1 are installed. For example, the guidance information acquisition unit 247 acquires, from the storage unit 230, guidance information corresponding to the validity information (fare) acquired by the fare acquisition unit 244. For example, the guidance information acquisition unit 247 refers to the guidance data 235 and acquires guidance information associated with the validity conditions of the ticket that match the validity information (fare) acquired by the fare acquisition unit 244. Note that if the fare is not acquired by the fare acquisition unit 244 or if the acquired fare is not registered as a validity condition of the ticket in the guidance data 235, the guidance information acquisition unit 247 cannot acquire the guidance information.

[0031] The display control unit 250 uses the projector 130 to display various images such as a guide screen on the display surface 140. In other words, the various images displayed on the display surface 140 are images projected by the projector 130. For example, when the ticket type determination unit 242 determines that a ticket is not placed on the placement table 110, the display control unit 250 displays an initial guide screen on the display surface 140.

[0032] 5 is a diagram showing an example of a guidance screen in an initial state. Guidance screen 410 in the initial state shown in FIG. 5 includes main screen 411 and ticket screen 412. Main screen 411 displays information in a plurality of languages ​​guiding the user to place the ticket on placement stand 110 in which the language desired by the user is written. Ticket screen 412 displays the names of languages, namely Japanese, English, Traditional Chinese, and Simplified Chinese, above Japanese base 111, English base 112, Chinese (Traditional characters) base 113, and Chinese (Simplified characters) base 114, respectively. These Japanese, English, Traditional Chinese, and Simplified Chinese are images projected by projector 130.

[0033] The display control unit 250 projects a predetermined image that darkens the area (ticket area) on which the ticket is placed on the multiple placement stands 110 compared to the area surrounding the ticket area. For example, on the ticket screen 412, the Japanese base 111, the English base 112, the Chinese (traditional characters) base 113, and the Chinese (simplified characters) base 114, the area on which the large ticket is placed and the surrounding areas are different in color. Note that not only the color but also the brightness may be different; for example, the area on which the large ticket is placed may be brighter and the surrounding areas may be darker.

[0034] On the other hand, when the ticket type determination unit 242 determines that a ticket has been placed on the placement stand 110, and guidance information corresponding to this ticket has been acquired by the guidance information acquisition unit 247, the display control unit 250 displays a guidance screen corresponding to the ticket on the display surface 140. For example, the display control unit 250 causes image data of the guidance information acquired by the guidance information acquisition unit 247 to be displayed on the display surface 140. The display control unit 250 projects an image of the guidance information using the projector 130, and also projects information indicating the language assigned to each of the multiple placement stands 110 around the placement stands.

[0035] Fig. 6 is a diagram showing an example of a guide screen that displays guide information according to ticket validity information. Guide screen 420 in the initial state shown in Fig. 6 includes main screen 421 and ticket screen 422. Main screen 421 displays guide information acquired by guide information acquisition unit 247. Ticket screen 422, like ticket screen 412, displays the names of languages ​​Japanese, English, Traditional Chinese, and Simplified Chinese at the top of Japanese base 111, English base 112, Chinese (Traditional characters) base 113, and Chinese (Simplified characters) base 114, respectively.

[0036] When a passenger ticket is placed on one of the multiple placement stands 110, the display control unit 250 projects guidance information using the projector 130, and also projects a predetermined image onto the other placement stands 110, which is darker than the first placement stand. For example, on the ticket screen 422, the placement stand on which the passenger ticket is placed is displayed in a manner that makes it more noticeable than a placement stand on which no passenger ticket is placed. In the illustrated example, a passenger ticket is placed only on the Japanese placement stand 111. In this case, on the ticket screen 422, the character "Japanese" is brighter than the other characters "English, Traditional Chinese, Simplified Chinese". These may be distinguished by changing the color.

[0037] In addition, the portion of Japanese base 111 where large tickets are placed is brighter than the portions of English base 112, Chinese (traditional characters) base 113, and Chinese (simplified characters) base 114 where large tickets are placed. These may be distinguished by changing the color. The portions of English base 112, Chinese (traditional characters) base 113, and Chinese (simplified characters) base 114 where large tickets are placed are the same brightness or color as the rest of the surrounding areas.

[0038] The display control unit 250 changes the language of the guidance information depending on which platform the ticket is placed on. For example, the display control unit 250 reads image data of the guidance information in the language determined by the language determination unit 243 from the storage unit 230 and displays it on the display surface 140.

[0039] The voice control unit 260 uses the speaker 160 to, for example, output a guide voice guiding the user to place the ticket on the stand 110, or output voice data of guidance information (guidance information acquired by the guidance information acquisition unit 247) corresponding to the ticket placed on the stand 110. The voice control unit 260 may read out the voice data of the guidance information corresponding to the language determined by the language determination unit 243 from the storage unit 230, and output it from the speaker 160.

[0040] (Fee determination) The fare acquisition unit 244 uses the first trained model 231 to determine the fare of the ticket placed on the stand 110 based on the image data captured by the camera 120, and acquires the determination result as fare information. The first trained model 231 is a trained model that has learned the relationship between the information indicating the fare printed on the ticket and the position where the fare is printed. For example, the fare acquisition unit 244 acquires information for identifying the area where the fare is printed (hereinafter referred to as the fare area) in advance, extracts image data of the fare area from the image data captured by the camera 120, and determines the fare based on the extracted image data. The information for identifying the fare area is, for example, received from the management server 300 and stored in the storage unit 230.

[0041] The fare acquisition unit 244 can use one of the following two methods. The first method is to classify all types of tickets by fare using image recognition. A class is prepared for each fare. The second method is to identify the fare digits using number recognition such as MNIST. The fare acquisition unit 244 may be equipped with a number recognition engine for each of the hundreds, tens, and units digits of the fare.

[0042] The first trained model 231 is created by the management server 300, for example, using image data of multiple tickets with different fares as training data and the fare of the ticket as teacher data. Note that the management server 300 may identify the area where the fare is printed (fare area) based on the training data, perform image recognition of the numbers, and acquire the features included in the training data.

[0043] 7 is a diagram for explaining Case 1 in which a fare is acquired as ticket validity information. For example, assume that the front unit 100 and the terminal device 200 are installed at station F. The direction from station F toward station A is the upbound direction, and the direction from station F toward station L is the downbound direction. The section from station F to stations D to E or stations G to H is the 160 yen section, the section from station F to station C or station I is the 190 yen section, and the section from station F to stations A to C or stations J to L is the 230 yen section. At station F, the boarding platforms (platforms) are different for the upbound and downbound directions.

[0044] Fig. 8 is a diagram for explaining an example of the learning data of the first trained model 231. Ticket C1 is a ticket for a 160 yen section from Station F, ticket C2 is a ticket for a 190 yen section from Station A, and ticket C3 is a ticket for a 230 yen section from Station A. Tickets C1 to C3 are examples of the learning data of the first trained model 231. Below, tickets C1 to C3 will be used as an example, but the learning data includes at least all tickets that can be used at the installation station (Station F).

[0045] The management server 300 creates the first trained model 231 by learning the position where the fare is written on the tickets C1 to C3 and the display mode of the fare numbers (characteristics such as size and thickness). The first trained model 231 is created for each ticket type. In the illustrated example, the ticket type is a small ticket. By using the first trained model, the fare acquisition unit 244 can determine whether the ticket is for a 160 yen section, a 190 yen section, or a 230 yen section. The fare acquisition unit 244 does not determine whether the ticket is for an upbound or downbound direction.

[0046] The location where the fare is written is defined, for example, by a dotted rectangular area (fare area) that surrounds the fare. For example, the fare area is dotted rectangle R1 for ticket C1, dotted rectangle R2 for ticket C2, and dotted rectangle R3 for ticket C3.

[0047] 9 is a diagram for explaining an example of a fare area. The fare area is indicated, for example, by vertices Pa and Qa, which are diagonal corners of a dotted-line rectangle that encloses the fare. Vertices Pa and Qa are indicated, for example, by coordinates with the upper left corner of the ticket as the origin O1 (0,0).

[0048] (Example of the guide screen for Case 1) When the fare information is acquired by the fare acquisition unit 244, the guidance information acquisition unit 247 acquires guidance information corresponding to the guidance language information from the guidance data 235 in the storage unit 230, among the guidance information associated with the acquired fare information. The display control unit 250 displays a guidance screen as shown in Fig. 10 on the display surface 140 based on the acquired guidance information.

[0049] FIG. 10 is a diagram showing an example of a guidance screen that displays guidance information according to a fare. The guidance screen 510 shown in FIG. 10 includes a main screen 511 and a ticket screen 512. In the example shown, a 160 yen ticket C1 is placed on the Japanese-language base 111. In this case, the fare acquisition unit 244 acquires the fare "160". The guidance information acquisition unit 247 reads out guidance information in Japanese that corresponds to the fare "160" from the guidance data 235. The read out guidance information is image data as shown on the main screen 511. The display control unit 250 displays an image of the read out guidance information on the display surface 140.

[0050] The main screen 511 includes a route map 511A showing routes to potential destinations according to the fare of a ticket. In the route map 511A, for example, Station F is displayed as the departure station, and stations in the 160 yen section (Station D, Station E, Station G, and Station H) are displayed as potential destinations, each of which is more prominent than the other stations. The main screen 511 also includes a platform guide 511B. In the platform guide 511B, for example, platform number "1" for the upbound platform and platform number "2" for the downbound platform are displayed. Below the platform number "1" for the upbound platform, the station names "Station D, Station E" in the 160 yen section in the upbound direction are displayed, and below the platform number for the downbound platform, the station names "Station G, Station H" in the 160 yen section in the downbound direction are displayed.

[0051] Furthermore, the guidance information read out by the guidance information acquisition unit 247 includes comment information such as "Please check the boarding section." The display control unit 250 also displays this comment information on the main screen 511.

[0052] In the same manner as in ticket screen 422, ticket screen 512 displays Japanese language base 111 on which the ticket is placed so that it stands out compared to the other bases.

[0053] By displaying such a guide screen 510, the user can check the route to the destination of the ticket he or she has on the route map and confirm the platform number of the platform.

[0054] 10 is placed on the English-language base 112, the guidance information acquisition unit 247 acquires guidance information showing the same content in English from the guidance data 235. The display control unit 250 displays a guidance screen 520 as shown in FIG. 11 on the display surface 140 based on the English guidance information.

[0055] Fig. 11 is a diagram showing an example of a guidance screen displaying guidance information in English. Guidance screen 520 shown in Fig. 11 includes main screen 521 and ticket screen 522. Main screen 521 displays information in English that is the content displayed on main screen 511. For example, main screen 521 also displays the comment "Please check the fare section" in English. On ticket screen 522, the word "English" is brighter than the other words "Japanese, Traditional Chinese, Simplified Chinese."

[0056] By displaying such a guidance screen 520, even users who do not understand Japanese can be guided on a route map to the destination indicated on their ticket, and can be informed of the platform number for the platform.

[0057] 12 is a flowchart showing an example of processing by the guidance system 1. Here, it is assumed that the first trained model 231 has already been created by the management server 300 and stored in the terminal device 200. First, the display control unit 250 displays an initial guidance screen on the display surface 140 (step S1). Next, the ticket type determination unit 242 determines whether or not a ticket has been placed on any of the multiple placement tables 110 (step S2). If a ticket has not been placed on any of the multiple placement tables 110, the process returns to step S1.

[0058] If it is determined that the ticket has been placed on any of the multiple mounting tables 110, the language determination unit 243 determines the language selected by the user based on the position (base) among the multiple mounting tables 110 where the ticket was detected (step S3). The fare acquisition unit 244 acquires validity information (fare) of the ticket placed on any of the multiple mounting tables 110 based on image data captured by the camera 120 of the ticket placed on any of the multiple mounting tables 110 (step S4). Then, the guidance information acquisition unit 247 refers to the storage unit 230 and searches for guidance information corresponding to the guidance language information from the guidance information associated with the validity information (fare) acquired by the fare acquisition unit 244 (step S5).

[0059] If the corresponding guidance information is obtained by the search (step S6-YES), the display control unit 250 displays an image of the obtained guidance information on the display surface 140 (step S7). On the other hand, if the corresponding guidance information is not obtained by the search (step S6-NO), the guidance screen according to the validity of the ticket is not displayed, and the initial guidance screen remains displayed on the display surface 140.

[0060] According to the embodiment described above, by placing a passenger ticket on any one of the multiple mounting tables 110, a guidance screen that provides directions to a train platform where passengers can board using the passenger ticket can be displayed on the display surface 140. This improves convenience for users and reduces the burden on guides guiding users.

[0061] In addition, by adopting a trained model to obtain ticket validity information, it is possible to properly determine the validity of tickets that are not uniform, such as passenger tickets. Therefore, it is possible to provide users with appropriate guidance information according to the ticket. In addition, by preparing guidance data for each station where the device is installed, it is possible to provide guidance according to the user's location. In addition, by changing the location of the ticket to be recognized depending on the language to be guided, guidance in each language can be automatically provided.

[0062] In addition, people who are not familiar with traveling by train (such as domestic and international travelers) often ask station staff verbally about boarding gates and transfers while showing them their tickets or pamphlets. The station staff reads the information and provides guidance to the passenger. This series of actions can be easily performed by using the trained model, the camera 120, the projector 130, and the terminal device 200.

[0063] [Second embodiment] In the first embodiment, an example in which a fare is acquired as validity information has been described. In this embodiment, the terminal device 200A includes a destination acquisition unit 245 instead of the fare acquisition unit 244, a second trained model 232 instead of the first trained model 231, and guidance data 236 instead of the guidance data 235. Below, these differences will be described, and descriptions of similar contents will be omitted.

[0064] FIG. 13 is a diagram showing an example of the functional configuration of the terminal device 200A. The second trained model 232 is trained model data created by the management server 300, and is a trained model that has learned the relationship between the information indicating the destination and departure time printed on the ticket and the location where the destination and departure time are printed. The guidance data 236 is information that associates the validity conditions of the ticket with the guidance information. The validity conditions of the ticket include, for example, validity information indicated by a combination of the destination and the departure time. The guidance information includes, for example, information explaining the train boarding point determined by the combination of the destination and the departure time on a station map.

[0065] (Determining destination and departure time) The destination acquisition unit 245 uses the second trained model 232 to determine the destination and departure time of the ticket placed on the stand 110 based on image data captured by the camera 120, and acquires the determination result as destination information and departure time information. Similarly, the destination acquisition unit 245 may acquire departure date information indicating the departure date included in the validity information of the ticket.

[0066] For example, the destination acquisition unit 245 acquires information for identifying the area where the destination is printed (hereinafter referred to as the destination area) in advance, extracts image data of the destination area from image data captured by the camera 120, and determines the destination based on the extracted image data. The destination acquisition unit 245 also acquires information for identifying the area where the departure time is printed (hereinafter referred to as the departure time area) in advance, extracts image data of the departure time area from image data captured by the camera 120, and determines the departure time based on the extracted image data. The information for identifying the destination area and the information for identifying the departure time area are, for example, received from the management server 300 and stored in the storage unit 230.

[0067] The destination acquisition unit 245 may classify all types of tickets for each combination of destination and departure time by image recognition, as does the fare acquisition unit 244, or may identify the letters of the destination and the numbers of the departure time using number recognition or character recognition technology. The destination acquisition unit 245 may be equipped with an engine that recognizes numbers for the first half (hour) and second half (minute) without being separated by ":", an engine that recognizes numbers for the tens digit and units digit of the first half (hour), an engine that recognizes numbers for the tens digit and units digit of the second half (minute), and the like.

[0068] The second trained model 232 is created by the management server 300, for example, by using image data of a plurality of tickets with different combinations of destinations and departure times as training data and the destinations and departure times of the tickets as teacher data. Based on the training data, the management server 300 may identify the area where the destination is printed (destination area) and perform image recognition of characters, and identify the area where the departure time is printed (departure time) and perform image recognition of numbers, thereby acquiring the features included in the training data.

[0069] Here, we will explain Case 2, in which the destination and departure time are acquired as ticket validity information. For example, assume that the front unit 100 and the terminal device 200A are installed at Kawasaki Headquarters Station, the starting point. The direction from Kawasaki Headquarters Station to Fuchu Factory Station is the upbound direction (Fuchu direction), and the direction from Kawasaki Headquarters Station to Fukaya Factory Station is the downbound direction (Fukaya direction). Kawasaki Headquarters Station, the starting point, has two or more boarding platforms (platforms), and the boarding platforms (platforms) differ depending on the direction, and even for the same direction, the boarding platforms (platforms) may differ depending on the departure time.

[0070] FIG. 14 is a diagram showing an example of tickets used in the learning data of the second trained model 232. Ticket C11 is a ticket bound for the Fuchu Factory from Kawasaki Head Office, ticket C12 is a ticket bound for the Komukai Office from Kawasaki Head Office, and tickets C13 and C14 are tickets bound for the Fukaya Factory from Kawasaki Head Office. Tickets C11 and C12 are tickets bound for the Fuchu direction in the up direction, and tickets C13 and C14 are tickets bound for the Fukaya direction in the down direction. Tickets C11 to C14 are an example of the learning data of the second trained model 232. Below, tickets C11 to C14 will be used as an example for explanation, but the learning data includes all tickets that can be used at the installation station (Kawasaki Head Office Station).

[0071] The management server 300 creates a second trained model 232 by learning the positions of the destination or departure time on the tickets C11 to C13 and the display manner (characteristics such as size and thickness) of the destination letters and departure time numbers. The second trained model 232 is created for each ticket type. In the illustrated example, the ticket type is a large ticket. The destination acquisition unit 245 can use the second trained model 232 to determine the destination and departure time of the ticket.

[0072] The locations where the destination and departure time are printed are defined, for example, by a dotted rectangular area surrounding the destination (destination area) and a dotted rectangular area surrounding the departure time (departure time area), respectively. For example, the destination area is a dotted rectangle R11 for the ticket C11, a dotted rectangle R12 for the ticket C12, a dotted rectangle R13 for the ticket C13, and a dotted rectangle R14 for the ticket C14. The departure time area is a dotted rectangle R21 for the ticket C11, a dotted rectangle R22 for the ticket C12, a dotted rectangle R23 for the ticket C13, and a dotted rectangle R24 for the ticket C14. Without being limited to this, the destination area and departure time area may be specified by the proportion of the range where each is printed on the ticket (the proportion shown assuming the entire ticket as 100%).

[0073] 15 is a diagram for explaining an example of a destination area and a departure time area. The destination area is indicated, for example, by vertices Pb and Qb, which are diagonal corners of a dotted rectangle surrounding the destination. The departure time area is indicated, for example, by vertices Pc and Qc, which are diagonal corners of a dotted rectangle surrounding the departure time. Vertices Pb-Pc and vertices Qb-Qc are indicated, for example, by coordinates with the upper left corner of the ticket as the origin O2 (0,0).

[0074] (Example of the guide screen for Case 2) When the destination information and departure time information are acquired by the destination acquisition unit 245, the guidance information acquisition unit 247 acquires guidance information corresponding to the guidance language information from the guidance data 236 in the storage unit 230 among the guidance information associated with the combination of the acquired destination information and departure time information. The display control unit 250 displays a guidance screen as shown in Fig. 16 on the display surface 140 based on the acquired guidance information.

[0075] FIG. 16 is a diagram showing an example of a guidance screen that displays guidance information corresponding to a combination of a destination and a departure time. The guidance screen 610 includes a main screen 611 and a ticket screen 612. In the illustrated example, a ticket C11 is placed on the Japanese language base 111. In this case, the destination acquisition unit 245 acquires the destination "Fuchu Factory" and the departure time "12:40". The guidance information acquisition unit 247 reads out guidance information in Japanese that corresponds to the combination of the destination "Fuchu Factory" and the departure time "12:40" from the guidance data 236. The read out guidance information is image data as shown in the main screen 611. The display control unit 250 displays an image of the read out guidance information on the display surface 140.

[0076] The main screen 611 displays a map of the station premises of Kawasaki Headquarters Station, where the front unit 100 is installed. Kawasaki Headquarters Station is a station with platforms 1 to 9. The map of the station premises shows the routes from the ticket gate to each platform in three dimensions. The main screen 611 shows that the platform for trains that can be boarded with the passenger ticket C11 is platform 3, with a dotted line route from the ticket gate to platform 3. The main screen 611 also shows that the trains that can be boarded with the passenger ticket C11 are bound for Fuchu, with the trains bound for Fukaya being emphasized in comparison.

[0077] Furthermore, the guidance information read by the guidance information acquisition unit 247 includes comment information such as "The 12:40 train bound for Fuchu departs from platform 3." The display control unit 250 also displays this comment information on the main screen 611.

[0078] In the ticket screen 612, similar to the ticket screen 422, the Japanese language base 111 on which the passenger ticket C11 is placed is displayed so as to stand out compared to the other bases.

[0079] By displaying such a guide screen 610, the user can confirm the route to the boarding point for the ticket he or she has and the platform number of the boarding point.

[0080] FIG. 17 is a diagram showing another example of a guidance screen that displays guidance information corresponding to a combination of a destination and a departure time. The guidance screen 620 includes a main screen 621 and a ticket screen 622. In the example shown, a ticket C13 is placed on the Japanese language base 111. In this case, the destination acquisition unit 245 acquires the destination "Fukaya Factory" and the departure time "12:40". The guidance information acquisition unit 247 reads out guidance information in Japanese that corresponds to the combination of the destination "Fukaya Factory" and the departure time "12:40" from the guidance data 236. The read out guidance information is image data as shown on the main screen 621.

[0081] The main screen 621 indicates that platform 9 is the platform where passengers can board using the ticket C13, by drawing a dotted line from the ticket gate to platform 9. The main screen 621 also displays that the train that passengers can board using the ticket C13 is bound for Fukaya, with emphasis on the train bound for Fuchu. The guidance information read by the guidance information acquisition unit 247 also includes comment information such as "The 12:40 train bound for Fukaya departs from platform 9." The display control unit 250 also displays this comment information on the main screen 621. The ticket screen 622, like the ticket screen 422, displays the Japanese language base 111 on which the ticket C13 is placed so that it stands out more than the other bases.

[0082] In this way, the guide information displayed on the display surface 140 changes depending on whether the ticket C11 is placed or the ticket C13 is placed.

[0083] [Third embodiment] In the first embodiment, an example in which a fare is acquired as validity information has been described. In this embodiment, the terminal device 200B includes a route acquisition unit 246 instead of the fare acquisition unit 244, a third trained model 233 instead of the first trained model 231, and guidance data 237 instead of the guidance data 235. Below, the differences will be described, and descriptions of similar contents will be omitted.

[0084] FIG. 18 is a diagram showing an example of the functional configuration of the terminal device 200B. The third trained model 233 is trained model data created by the management server 300, and is a trained model that has learned the relationship between information indicating the route printed on the ticket and the location where the route is printed. The guidance data 236 is information that associates the validity conditions of the ticket with guidance information. The validity conditions of the ticket include, for example, validity information indicated by the route. The guidance information includes, for example, information that explains the route to the boarding point determined by the route with photos.

[0085] (Route judgment) The route acquisition unit 246 uses the third trained model 233 to determine the route of the ticket placed on the placement stand 110 based on image data captured by the camera 120, and acquires the determination result as route information. The route information is information indicating the route from the departure point to the destination included in the validity information of the ticket. For example, the route acquisition unit 246 acquires information for identifying the area where the route fare is printed (hereinafter referred to as the route area) in advance, extracts image data of the route area from the image data captured by the camera 120, and determines the route based on the extracted image data. The information for identifying the route area is, for example, received from the management server 300 and stored in the storage unit 230.

[0086] The route acquisition unit 246, like the fare acquisition unit 244, may classify all types of tickets for each route by image recognition, or may identify information related to the route using number recognition or character recognition technology.

[0087] The third trained model 233 is created by the management server 300, for example, by using image data of multiple tickets for different routes as training data and the route on the ticket as teacher data. The management server 300 may identify the area where the route is printed (route area) based on the training data and perform image recognition of characters to acquire features included in the training data.

[0088] FIG. 19 is a diagram for explaining Case 3 in which a route is acquired as ticket validity information. For example, the front unit 100 and the terminal device 200B are installed at the first airport station. When heading from the first airport toward stations X1 to X6, the first skyline passing through station S1 and the second skyline passing through station S2 are available. For example, the first skyline and the second skyline differ in the stations they stop at, the fares, the running times, and the like. The end points of the first skyline and the second skyline are station X1, and when heading toward stations X2 to X6, it is necessary to transfer at station X1. At the first airport station, the platform for the first skyline and the platform for the second skyline are in different locations.

[0089] FIG. 20 is a diagram showing an example of a ticket used in the learning data of the third trained model 233. Tickets C31 and C32 are examples of a route for route 1, tickets C33 and C34 are examples of a route for route 2, ticket C35 is an example of a route for route 3, and ticket C36 is an example of a route for route 4. Route 1 is a route using the first skyline to a stop station on the first skyline, and route 2 is a route using the second skyline to a stop station on the second skyline. Route 3 is a route that goes to the end station X1 on the first skyline and transfers to another line at X1 station. Route 4 is a route that goes to the end station X1 on the second skyline and transfers to another line at X1 station. Tickets C31 to C34 are examples of learning data of the third trained model 233. Below, an explanation will be given taking tickets C31 to C34 as an example, but the learning data includes at least all tickets that can be used at the station where the system is installed (First Airport Station).

[0090] The management server 300 creates the third trained model 233 by learning the position of the information for determining the route on the tickets C31 to C34 and the display mode of the characters of the information for determining the route (characteristics such as size and thickness). The third trained model 233 is created for each ticket type. In the illustrated example, the ticket type is a small ticket. By using the third trained model 233, the route acquisition unit 246 can determine which route out of routes 1 to 4 the ticket belongs to. Note that the route acquisition unit 246 does not determine whether the ticket is for an upbound or downbound direction.

[0091] The position where the information for determining the route is written is defined, for example, by a dotted rectangular area (route area) surrounding a specific position in the upper left quarter of the ticket. For example, the route area is dotted rectangle R31 for ticket C31, dotted rectangle R32 for ticket C32, dotted rectangle R33 for ticket C33, dotted rectangle R34 for ticket C34, dotted rectangle R35 for ticket C35, and dotted rectangle R36 for ticket C36.

[0092] 21 is a diagram for explaining an example of a line area. The line area is indicated, for example, by vertices Pd and Qd, which are diagonal corners of a dotted rectangle that surrounds a predetermined position in the upper left quarter of the ticket. Vertices Pd and Qd are indicated, for example, by coordinates with the upper left corner of the ticket as the origin O3 (0,0).

[0093] FIG. 22 is a diagram for explaining an example of the learning data of the third trained model 233. The types of lines to be trained are, for example, routes 1 to 4. The learning data is image data of the line area cut out by the above-mentioned dotted rectangles R31 to 34. The learning data of route 1 is characterized in that only the characters (△△ Electric Railway) are written. The learning data of route 2 is characterized in that no characters or numbers are written. The learning data of route 3 and route 4 are characterized in that, together with the characters (△△ Electric Railway), intermediate stations indicating that the route is either the first skyline or the second skyline are written. Specifically, the learning data of route 3 describes that the route is via station S1, which is a station passed on the first skyline but not passed on the second skyline. The learning data of route 4 describes that the route is via station S2, which is a station passed on the second skyline but not passed on the first skyline. In the third trained model 233, such features are learned.

[0094] (Example of guidance screen for Case 3) When route information is acquired by route acquisition unit 246, guidance information acquisition unit 247 acquires guidance information corresponding to the guidance language information from guidance data 237 in storage unit 230 among the guidance information associated with the acquired route information. Display control unit 250 displays, for example, a guidance screen as shown in Fig. 23 on display surface 140 based on the acquired guidance information.

[0095] FIG. 23 is a diagram showing an example of a guidance screen that displays guidance information corresponding to a route. The guidance screen 710 includes a main screen 711 and a ticket screen 712. In the illustrated example, a passenger ticket C31 is placed on the Japanese language base 111. In this case, the route acquisition unit 246 acquires the route "Route 1". The guidance information acquisition unit 247 reads out guidance information in Japanese that corresponds to the route "Route 1" from the guidance data 237. The read-out guidance information is image data as shown in the main screen 711. The display control unit 250 displays an image of the read-out guidance information on the display surface 140. The main screen 711 displays an image in which an arrow 711A pointing to the boarding point corresponding to the ticket is superimposed on a photograph of a branch point on the way to the boarding point.

[0096] The guidance information read by the guidance information acquisition unit 247 also includes comment information such as "The platform for the first Skyline is platform 1." The display control unit 250 also displays this comment information on the main screen 711. The comment information may include a feature of the facility that serves as a landmark, such as "The platform for the first Skyline is the orange entrance to platform 1 behind you." The comment information may also include guidance about express tickets when an express train is running on route 1 acquired by the route acquisition unit 246, such as "You cannot board the express train unless you have an express ticket."

[0097] In the ticket screen 712, similar to the ticket screen 422, the Japanese language base 111 on which the passenger ticket C31 is placed is displayed so as to stand out compared to the other bases.

[0098] By displaying this type of guide screen 710, the user can confirm how to get to the boarding point for which the passenger ticket is valid. In addition, the use of photographs as guide information makes it easier to understand.

[0099] 232 is placed on Chinese (traditional characters) base 113, guidance information acquisition unit 247 acquires guidance information showing the same content in Chinese (traditional characters) from guidance data 235. Display control unit 250 displays guidance screen 720 as shown in FIG. 24 on display surface 140 based on the guidance information in Chinese (traditional characters).

[0100] 24 is a diagram showing an example of a guidance screen displaying guidance information in Chinese (traditional characters). Guidance screen 720 includes a main screen 721 and a ticket screen 722. Main screen 721 displays information in Chinese (traditional characters) that is the content displayed on main screen 711. On ticket screen 722, the characters "Traditional Chinese" are brighter than the other characters "Japanese, English, Traditional Chinese."

[0101] By displaying such a guidance screen 720, even a passenger whose native language is Chinese and who cannot understand either Japanese or English can be guided on how to get to the boarding point for which he or she has a ticket.

[0102] FIG. 25 is a diagram showing another example of a guidance screen that displays guidance information corresponding to a route. The guidance screen 730 includes a main screen 731 and a ticket screen 732. In the illustrated example, a passenger ticket C33 is placed on the Japanese language base 111. In this case, the route acquisition unit 246 acquires the route "Route 2". The guidance information acquisition unit 247 reads out guidance information in Japanese that corresponds to the route "Route 2" from the guidance data 237. The read out guidance information is image data as shown in the main screen 731. The main screen 731 displays an image in which an arrow 731A pointing to the boarding point corresponding to the ticket is superimposed on a photograph of a branch point on the way to the boarding point. In addition, the guidance information read out by the guidance information acquisition unit 247 includes comment information such as "The boarding point for the 2nd Sky Line is platform 3."

[0103] FIG. 26 is a diagram showing another example of a guidance screen that displays guidance information corresponding to a route. The guidance screen 740 includes a main screen 741 and a ticket screen 742. In the illustrated example, a passenger ticket C35 is placed on the Japanese language base 111. In this case, the route acquisition unit 246 acquires the route "Route 3". The guidance information acquisition unit 247 reads out guidance information in Japanese that corresponds to the route "Route 3" from the guidance data 237. The read out guidance information is image data as shown in the main screen 741. The main screen 741 displays an image in which an arrow 741A pointing to the platform corresponding to the ticket is superimposed on a photograph of a branch point on the way to the platform. In addition, the guidance information read out by the guidance information acquisition unit 247 includes comment information such as "The platform for the X1 station transfer (first Sky Line) is platform 1."

[0104] FIG. 27 is a diagram showing another example of a guidance screen that displays guidance information corresponding to a route. The guidance screen 750 includes a main screen 751 and a ticket screen 752. In the illustrated example, a passenger ticket C36 is placed on the Japanese language base 111. In this case, the route acquisition unit 246 acquires the route "Route 4". The guidance information acquisition unit 247 reads out guidance information in Japanese that corresponds to the route "Route 4" from the guidance data 237. The read out guidance information is image data as shown in the main screen 751. The main screen 751 displays an image in which an arrow 751A pointing to the platform corresponding to the ticket is superimposed on a photograph of a branch point on the way to the platform. In addition, the guidance information read out by the guidance information acquisition unit 247 includes comment information such as "The platform for the transfer at X1 Station (Second Sky Line) is platform 3."

[0105] In this way, at stations where the relationship between routes and platforms is complicated and it is difficult to know which platform to go to, simply by placing the ticket on the platform 110, the direction to go can be shown by a photograph.

[0106] According to at least one of the embodiments described above, by providing a platform on which a voucher with validity information printed on its first side is placed in a predetermined position, a camera for capturing an image of the platform, an information processing unit for acquiring the validity information based on image data of the first side of the voucher captured by the camera and for acquiring guidance information corresponding to the validity information, and a display control unit for displaying the guidance information on a display surface using a display device, it is possible to provide smooth guidance to users.

[0107] Although some embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These embodiments can be implemented in various other forms, and various omissions, substitutions, and modifications can be made without departing from the spirit of the invention. These embodiments and their modifications are included in the scope of the invention and its equivalents described in the claims, as well as in the scope and spirit of the invention.

[0108] For example, instead of the projector 130, a display may be used. [Explanation of symbols]

[0109] 1...guidance system, 100...front unit, 200...terminal device, 300...management server, 110...multiple mounting stands, 120...camera, 130...projector, 140...display surface, 150...cover, 160...speaker, 210...connection unit, 220...communication unit, 230...memory unit, 231...first learned model, 232...second learned model, 233...third learned model, 235...guidance data, 236...guidance data, 237...guidance data, 241...image processing unit, 242...ticket type determination unit, 243...language determination unit, 244...fare acquisition unit, 245...destination acquisition unit, 246...route acquisition unit, 247...guidance information acquisition unit, 240...information processing unit, 250...display control unit, 260...voice control unit

Claims

1. a placement table for placing a coupon having validity information printed on a first surface thereof in a predetermined position; A camera for capturing an image of the mounting table; an information processing unit that acquires the validity information based on image data of the first face of the ticket captured by the camera, and acquires guidance information corresponding to the validity information; a display control unit that displays the guidance information on a display surface using a display device; Equipped with The placement table includes a plurality of placement tables each assigned with a different language, the display control unit changes the language of the guidance information depending on which table the ticket is placed on. Guidance system.

2. the display control unit projects the guidance information using the display device, and also projects information indicating a language assigned to the placement stand around the placement stand. The guidance system according to claim 1 .

3. the display control unit, when the use ticket is placed on one of the plurality of placement stands, projects the guidance information using the display device, and projects a predetermined image onto the other placement stand that is darker than the one placement stand. The guidance system according to claim 2.

4. A stand for placing a voucher having validity information printed on a first surface in a predetermined position; A camera for capturing an image of the mounting table; an information processing unit that acquires the validity information based on image data of the first face of the ticket captured by the camera, and acquires guidance information corresponding to the validity information; a display control unit that displays the guidance information on a display surface using a display device; Equipped with The placement table is provided with a first guide that defines the position of a first size ticket, and a second guide that defines the position of a second size ticket that is larger than the first size. Guidance system.

5. A stand for placing a voucher having validity information printed on a first surface in a predetermined position; A camera for capturing an image of the mounting table; an information processing unit that acquires the validity information based on image data of the first face of the ticket captured by the camera, and acquires guidance information corresponding to the validity information; a display control unit that displays the guidance information on a display surface using a display device; Equipped with The placement base includes a support surface that supports the coupon and a recess that is recessed from the support surface. Guidance system.

6. A stand for placing a voucher having validity information printed on a first surface in a predetermined position; A camera for capturing an image of the mounting table; an information processing unit that acquires the validity information based on image data of the first face of the ticket captured by the camera, and acquires guidance information corresponding to the validity information; a display control unit that displays the guidance information on a display surface using a display device; Equipped with The information processing unit acquires the validity information of the ticket placed on the placement table based on image data captured by the camera, using a trained model that has learned the relationship between the content of the validity information and the position where the validity information is printed on the ticket. Guidance system.

7. The information processing unit acquires the fare printed on the ticket placed on the stand by using, as the learned model, a first learned model that has learned a relationship between information indicating the fare printed on the ticket and a position where the fare is printed. The guidance system according to claim 6.

8. The information processing unit acquires the destination and departure time printed on the ticket placed on the placement table using a second trained model that has learned a relationship between information indicating the destination and departure time printed on the ticket and a position where the destination and the departure time are printed, as the trained model. The guidance system according to claim 6.

9. The information processing unit acquires the route printed on the ticket using a third trained model that has learned a relationship between information indicating the route printed on the ticket and a position where the route is printed, as the trained model. The guidance system according to claim 6.

10. A stand for placing a voucher having validity information printed on a first surface in a predetermined position; A camera for capturing an image of the mounting table; an information processing unit that acquires the validity information based on image data of the first face of the ticket captured by the camera, and acquires guidance information corresponding to the validity information; a display control unit that displays the guidance information on a display surface using a display device; Equipped with the information processing unit acquires, as the guidance information, information for guiding a passenger on a boarding method according to a validity of a ticket having an entrance station at an installation station where the guidance system is installed; Guidance system.

Images