Customer attraction system
The customer attraction system uses a point-based mechanism to encourage users to move between renewable energy charging terminals, enhancing customer visits to multiple locations and promoting renewable energy use, addressing the limitations of existing charging systems.
Patent Information
- Application Number
- JP2022050500
- Authority / Receiving Office
- JP · JP
- Patent Type
- Patents
- Current Assignee / Owner
- Filing Date
- 2022-03-25
- Publication Date
- 2025-01-07
- Estimated Expiration
- 2042-03-25
AI Technical Summary
Existing charging systems that utilize renewable energy for device charging are limited in their ability to attract customers to multiple stores and facilities, as they primarily focus on charging needs and do not effectively guide users to other locations after charging is complete.
A customer attraction system that includes power transmitting and receiving terminals, a server, and a point awarding mechanism to incentivize users to move between terminals using renewable energy, awarding points based on the proportion of renewable energy used, travel distance, and mode of transportation, thereby encouraging repeated visits to multiple locations.
The system enhances customer attraction to multiple stores and facilities by promoting the use of renewable energy, increasing the turnover rate of charging terminals, and improving the customer base, while also contributing to social missions like carbon neutrality and SDGs.
Smart Images

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Abstract
Description
[Technical field]
[0001] The present invention relates to a customer attraction system capable of inviting customers to multiple stores, facilities, etc. while promoting the use of renewable energy. [Background technology]
[0002] In recent years, carbon neutrality and efforts toward the SDGs have become social missions, and the use of renewable energy with zero or very little carbon dioxide emissions is important to achieve these goals. Therefore, a point system that can promote the use of renewable energy by providing compensation according to the use of renewable energy is known.
[0003] For example, the point system shown in Patent Document 1 can give users points calculated according to the amount of renewable energy they purchase. This allows users to earn points in addition to profits from buying and selling renewable energy, which is expected to encourage not only existing users to continue using the system, but also new users to join. This can encourage people to use renewable energy.
[0004] Incidentally, rechargeable portable terminals such as smartphones and tablets, which have a variety of functions including not only telephone and email functions but also navigation and video playback functions, are owned by the majority of people and are recognized as part of the social infrastructure. On the other hand, because of their many functions, the average operating rate is also high, and situations where the terminal needs to be charged while out and about are more likely to occur. A charging system is known that provides information on available chargers to users who need to charge such terminals.
[0005] For example, the charging system shown in Patent Document 2 includes a server capable of communicating with a user's terminal via a public communication network, and a plurality of chargers installed in stores, facilities, etc. As a result, when a user wants to charge his / her own terminal, he / she can access the server to find out the locations of nearby chargers. Therefore, the user can easily find stores, facilities, etc. where the terminal can be charged and charge the terminal. [Prior art documents] [Patent documents]
[0006] [Patent Document 1] JP 2021-26510 A (Page 10, Figure 4) [Patent Document 2] JP 2021-150917 A (Page 9, Figure 9) Summary of the Invention [Problem to be solved by the invention]
[0007] In a charging system such as that described in Patent Document 2, users who wish to charge their terminals can be guided to stores, facilities, etc. where chargers are installed, thereby increasing the ability to attract customers to stores, facilities, etc. where chargers are installed.
[0008] Based on this, the inventors have found that by using renewable energy as the power provided for charging by a charger and giving a compensation to a user who uses the charger, as in the point system of Patent Document 1, it is possible to not only promote the use of renewable energy but also to further improve the efficiency of attracting customers to stores and facilities where chargers are installed. In addition, the inventors have realized that the charging system as in Patent Document 2 is used when it is necessary to charge a terminal, so its use is limited, and it is difficult to guide customers to other stores and facilities after using the charger. In order to simultaneously improve the use of renewable energy and further increase customer attraction, it is essential to guide customers to multiple stores and facilities.
[0009] The present invention was made with a focus on these problems, and aims to provide a customer attraction system that can increase customer attraction by inviting customers to multiple stores and facilities, and can help people develop the habit of using renewable energy. [Means for solving the problem]
[0010] In order to solve the above problems, the customer attraction system of the present invention comprises: A plurality of power transmitting and receiving terminals capable of charging user terminals using renewable energy; A server capable of communicating with the user's terminal and the plurality of power transmitting and receiving terminals through a public communication network, The server, A usage information management means for managing usage information of the power transmitting and receiving terminal for each user; A location information management means for managing location information where the plurality of power transmitting and receiving terminals are installed; Based on the usage information, points for the charging action are given. Based on the usage information and the location information, and a point giving means for giving points according to the movement between the power transmitting and receiving terminals used. According to this feature, points are not only given to the user by using the power transmitting and receiving terminal, but also by moving between power transmitting and receiving terminals, so that the turnover rate of one power transmitting and receiving terminal can be improved and users can be encouraged to move from a store or facility where a power transmitting and receiving terminal is installed to a store or facility where another power transmitting and receiving terminal is installed. In this way, users can be encouraged to repeat the action of charging using renewable energy. Therefore, not only can it be made possible to attract more customers by inducing them to visit multiple stores and facilities, but it can also make the use of renewable energy a habit.
[0011] The point giving means gives points for the charging action in accordance with a proportion of renewable energy in the power supplied for charging by the power transmitting and receiving terminal. According to this feature, by giving preferential points to electricity transmitting and receiving terminals with a high ratio of renewable energy, it becomes easier to attract customers to stores and facilities where such electricity transmitting and receiving terminals are installed, and therefore it is possible to promote the use of renewable energy in stores and facilities.
[0012] The server further includes a location information management means for managing location information of locations where the plurality of power transmitting and receiving terminals are installed, The usage information can identify a power transmitting and receiving terminal with which the user's terminal has wirelessly communicated, The point giving means is characterized in that it gives points based on a travel distance between the used power transmitting and receiving terminals specified by referring to the location information management means for the use information. According to this feature, it is possible to simplify the process of identifying the travel distance and guide the user to visit a plurality of stores, facilities, etc.
[0013] The point giving means is characterized by giving points based on a travel distance between the used power transmitting and receiving terminals identified by a GPS function of the user's terminal. According to this feature, it is possible to simplify the process of identifying the travel distance and guide the user to visit a plurality of stores, facilities, etc.
[0014] The point giving means is characterized in that it gives points based on the means of transportation used for traveling between the power transmitting and receiving terminals used. According to this feature, by offering preferential points award rates for the use of public transportation, especially public transportation that uses renewable energy, it is possible to encourage the use of public transportation that uses renewable energy.
[0015] The server is characterized in that it is capable of accepting the means of transportation selected on the user's terminal. This feature makes it possible to prevent a situation in which points are calculated based on a means of transportation other than the one used by the user. This makes it less likely for users to become dissatisfied, making it easier for them to continue using the customer attraction system.
[0016] The point giving means is characterized by giving points to the user according to the renewable energy generated by the power generation means held by the user. This feature can encourage the introduction of power generation means necessary for generating renewable energy.
[0017] The point giving means is characterized by giving points to the user according to an item that contributes to the environment that the user has purchased. This feature can encourage the purchase of products that contribute to the environment. [Brief description of the drawings]
[0018] [Figure 1] FIG. 1 is a schematic diagram showing a customer attraction system in a first embodiment. [Diagram 2] FIG. 13 is a diagram showing a display unit of a user terminal on which options for transportation are displayed. [Diagram 3] FIG. 13 is a diagram showing a display unit of a user terminal on which a device screen is displayed. [Figure 4] FIG. 13 is a diagram showing a display unit of a user terminal on which nearby power transmitting and receiving terminals are displayed on a map screen. [Diagram 5] FIG. 13 is a diagram showing a display unit of a user terminal on which a travel route to another store is displayed on a map screen. [Figure 6] FIG. 13 is a diagram showing a display unit of a user terminal on which a points screen is displayed. [Figure 7] 13 is a diagram showing the display unit of a user terminal on which detailed information is displayed on a points screen. FIG. [Figure 8] FIG. 13 is a diagram showing a display unit of a user terminal on which a coupon screen is displayed. [Figure 9] FIG. 13 is a diagram showing a display unit of a user terminal on which an account screen is displayed. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS
[0019] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A customer attraction system according to an embodiment of the present invention will be described below. EXAMPLES
[0020] First, the customer attraction system 1 of this embodiment is a system that can promote the use of renewable energy and improve customer attraction by awarding points to users, and as shown in Fig. 1, is mainly composed of a server 2 that manages points for each user, a user terminal 4 owned by each user, and a plurality of power transmission and reception terminals 5 that can charge the user terminal 4. In addition, the server 2, the user terminal 4, and the power transmission and reception terminal 5 are connected to a public communication network 3 consisting of the Internet and a telephone network. Hereinafter, the server 2, the user terminal 4, and the power transmission and reception terminal 5 will be described in order.
[0021] The server 2 mainly comprises a control unit 20 which performs various controls according to the program of the customer collection system 1 and can communicate with the user terminal 4 and the power transmitting and receiving terminal 5 via the public communication network 3, a user database 21 which manages information about each user, a power transmitting and receiving terminal database 22 which manages information about each power transmitting and receiving terminal 5, and a transportation means database 23 which manages information about each transportation means. Note that the configuration and type of each database may be changed as appropriate.
[0022] The information about users managed in the user database 21 includes a user ID, usage information for identifying the power transmitting and receiving terminal 5 to which the user terminal 4 managed for each user is connected, the number of remaining points managed for each user, etc. In addition, the usage information in detail includes, in addition to the information for identifying the power transmitting and receiving terminal 5 described above, information for identifying that the user terminal 4 has been wirelessly connected to the power transmitting and receiving terminal 5, information for identifying that the user terminal 4 has been connected to the power transmitting and receiving terminal 5 for charging, information for identifying the amount of power supplied to the user terminal 4 upon connection for charging, etc. The user database 21 in FIG. 1 is illustrated using the user ID "SZ0059" as an example.
[0023] The information related to the power transmitting and receiving terminal 5 managed in the power transmitting and receiving terminal database 22 includes the ID of each power transmitting and receiving terminal 5, energy information for identifying the proportion of renewable energy in the power supplied to the power transmitting and receiving terminal 5 managed for each ID of the power transmitting and receiving terminal 5, and location information for identifying the installation location of the power transmitting and receiving terminal 5 managed for each ID of the power transmitting and receiving terminal 5. Note that the power transmitting and receiving terminal database 22 in Fig. 1 is illustrated using the ID "001" of the power transmitting and receiving terminal 5 as an example.
[0024] The information on transportation managed in the transportation database 23 includes the name of each transportation, the section distance managed for each transportation name, and section information for identifying the proportion of renewable energy in the electricity used in the section. Note that the transportation database 23 in FIG. 1 is illustrated using the name of the transportation "A Railway" as an example. Also, the transportation is not limited to a railway, and may be a bus, or may be changed as appropriate as long as it is a well-known transportation.
[0025] The user terminal 4 is mainly composed of a control unit 40 which performs various controls according to the application and can communicate with the server 2 and the power transmitting and receiving terminal 5 via the public communication network 3, and a display unit 41 which displays the installation location of the power transmitting and receiving terminal 5, the remaining number of points held by the user, etc.
[0026] The power transmitting and receiving terminal 5 can establish a charging connection to supply power to the user terminal 4 by well-known methods such as wired or contact, and can also establish a wireless connection to connect to the control unit 40 of the user terminal 4 using wireless communication.
[0027] In this embodiment, in the order of the action route mentioned in the following explanation, the power transmission and reception terminal 5 with ID "001" is installed in the first store P1, the power transmission and reception terminal 5 with ID "002" is installed in XX station P2, the power transmission and reception terminal 5 with ID "004" is installed in △△ station P4, and the power transmission and reception terminal 5 with ID "005" is installed in the second store P5. The power transmission and reception terminal 5 with ID "003", which is not included in the action route in this embodiment, is installed in the natural park P3.
[0028] Next, a procedure for awarding points for a charging action will be described. In this description, it is assumed that the user ID of the user terminal 4 is "SZ0059" and the ID of the power transmitting and receiving terminal is "001".
[0029] When the user terminal 4 enters a range where wireless connection is possible, the power transmitting and receiving terminal 5 wirelessly connects to the user terminal 4. Then, the power transmitting and receiving terminal 5 acquires the user ID "SZ0059" from the control unit 40 of the user terminal 4, and then transmits its own ID "001", the user ID "SZ0059", and the connection time to the server 2.
[0030] The control unit 40 of the user terminal 4 may be configured to transmit the ID acquired from the power transmitting and receiving terminal 5, the user ID of the user terminal 4, and the connection time to the server 2, or the user terminal 4 and the power transmitting and receiving terminal 5 may each transmit the above-mentioned information to the server 2, and the types and procedures of the terminals to communicate may be changed as appropriate. This also applies to the following description.
[0031] When the control unit 20 of the server 2 receives the ID "001" of the power transmitting and receiving terminal 5, the user ID "SZ0059", and the connection time, it queries the user database 21 for the user ID "SZ0059" and stores the ID "001" of the power transmitting and receiving terminal 5 and the connection time in the user database 21 as new usage information Dx1 for the user ID "SZ0059".
[0032] Next, when the user terminal 4 is connected for charging, the power transmitting and receiving terminal 5 acquires the user ID "SZ0059" from the user terminal 4. After that, when the charging connection is released, the power transmitting and receiving terminal 5 transmits to the server 2 its own ID "001", the user ID "SZ0059", the charging start time, the charging end time, and the amount of power supplied to the user terminal 4.
[0033] The power transmitting and receiving terminal 5 may be configured to transmit the user ID, its own ID, and the charging start time acquired from the user terminal 4 to the server 2 when the user terminal 4 is connected for charging, and to transmit the user ID, its own ID, the charging end time, and the amount of power supplied to the user terminal 4 to the server 2 when the charging connection is released, and the procedure and number of times of processing may be appropriately changed. This also applies to the following explanation.
[0034] When the control unit 20 of the server 2 receives the ID "001" of the power transmitting and receiving terminal 5, the user ID "SZ0059", the charging start time, the charging end time, and the amount of power, it queries the user database 21 for the user ID "SZ0059" and stores the ID "001" of the power transmitting and receiving terminal 5, the charging start time, the charging end time, and the amount of power in the user database 21 as new usage information Dx2 for the user ID "SZ0059".
[0035] Furthermore, the control unit 20 of the server 2 queries the power transmitting and receiving terminal database 22 for the ID "001" of the power transmitting and receiving terminal 5, and acquires the energy information E1. Then, the control unit 20 of the server 2 determines a coefficient corresponding to the proportion of renewable energy specified based on the energy information E1 from various coefficients set in the program, and multiplies the coefficient by the amount of power supplied to the user terminal 4 to calculate the number of points for the charging action (see FIG. 7).
[0036] The coefficient corresponding to the proportion of renewable energy is configured to have a higher value as the proportion of renewable energy increases. Moreover, the various coefficients may be included in the energy information.
[0037] Thereafter, the control unit 20 of the server 2 adds the calculated number of points to the remaining number of points for the user ID "SZ0059" stored in the user database 21. The control unit 20 of the server 2 also transmits the updated remaining number of points to the user terminal 4. The control unit 40 of the user terminal 4 displays the remaining number of points received from the server 2 on the display unit 41 (see FIG. 2).
[0038] It should be noted that, in the case where the user terminal 4 is only wirelessly connected to the power transmitting and receiving terminal 5, the steps relating to the charging connection are omitted. Also, the power transmitting and receiving terminal 5 may not be able to be wirelessly connected to the user terminal 4, and in such a case, it is preferable that the power transmitting and receiving terminal 5 transmits to the server 2 a message indicating that it has been connected to the user terminal 4 by a connection means such as contact or wire, regardless of whether charging has been performed, and the server 2 determines whether or not a charging connection has been performed based on information that can identify that charging has been performed, such as the amount of power supplied to the user terminal 4.
[0039] Next, the procedure for awarding points for travel will be described. In this explanation, the user ID is "SZ0059", and the user traveled by train of A Railway to the first store P1, XX station P2, △△ station P4, and the second store P5, in that order.
[0040] In detail, the user's terminal 4 is assumed to have made a first wireless connection (usage information Dx1) and a charging connection (usage information Dx2) with a power transmission / reception terminal 5 (ID "001") installed at the first store P1, a second wireless connection (usage information Dx3) with a power transmission / reception terminal 5 (ID "002") installed at XX station P2, which is the boarding station of A Railway, a third wireless connection (usage information Dx4) with a power transmission / reception terminal 5 (ID "004") installed at △△ station P4, which is the disembarking station of A Railway, and a fourth wireless connection (usage information Dx5) and a second charging connection (usage information Dx6) with a power transmission / reception terminal 5 (ID "005") installed at the second store P5. Note that the explanation of the wireless connection and the charging connection is omitted because it is the same as the explanation above.
[0041] When the control unit 20 of the server 2 determines from the usage information Dx2 and Dx6 managed in the user database 21 that two charging operations have been performed using different power transmitting and receiving terminals 5 (here, IDs "001" and "005"), it inquires whether there was a wireless connection with a power transmitting and receiving terminal 5 installed at a public transportation station or stop between the two charging operations.
[0042] When the control unit 20 of the server 2 identifies usage information Dx3 wirelessly connected to the power transmitting and receiving terminal 5 (ID "002") and usage information Dx4 wirelessly connected to the power transmitting and receiving terminal 5 (ID "004"), it queries the transportation means database 23 for XX Station P2 and △△ Station P4, and transmits the identified section information Sa, Sb, Sc to the user terminal 4 of user "Suzuki".
[0043] The section information Sa corresponds to the section between XX station P2 and △△ station P4 on the A Railway, the section information Sb corresponds to the same section on the B Railway, and the section information Sc corresponds to the same section on the C Bus.
[0044] When the control unit 40 of the user terminal 4 receives the section information Sa, Sb, Sc from the server 2, it displays a pop-up window 41a on the display unit 41 as shown in Fig. 2, and displays options corresponding to each of the section information Sa, Sb, Sc. Then, when the option for A Railway is tapped, it transmits the section information Sa to the server 2.
[0045] 2, a map screen 43, which will be described later, is displayed behind the pop-up window 41a, and this illustrates a situation in which the pop-up window 41a is displayed in a state in which the map screen 43 has been switched to. Therefore, the pop-up window 41a may be displayed in front of other screens, such as a device screen 42 and a point screen 44, which will be described later. Note that a configuration may be adopted in which the map screen 43 is displayed to clearly indicate the travel section, and options are displayed while indicating the travel route, and this may be modified as appropriate.
[0046] When the control unit 20 of the server 2 receives the section information Sa from the user terminal 4, it determines a coefficient according to the ratio of renewable energy specified based on the section information Sa from various coefficients set in the program. It also obtains the travel distance from XX station P2 to △△ station P4 included in the section information Sa. It calculates the number of points for the travel by multiplying these coefficients by the travel distance.
[0047] The coefficient corresponding to the proportion of renewable energy is set to a higher value as the proportion of renewable energy increases. The section information may also include the points themselves for the movement in the section.
[0048] Thereafter, the control unit 20 of the server 2 adds the calculated number of points for the movement to the remaining number of points for the user ID "SZ0059" stored in the user database 21. In addition, the control unit 20 of the server 2 transmits the updated remaining number of points to the user terminal 4.
[0049] Next, the display screens displayed on the display unit 41 of the user terminal 4 will be described with reference to FIGS.
[0050] As shown in FIGS. 3 to 9, the control unit 40 of the user terminal 4 Then, the user's remaining points (here, "1,000") are displayed at the top end of the display unit 41.
[0051] Furthermore, the control unit 40 of the user terminal 4 displays five icons 41b to 41f at the bottom end of the display unit 41. From the left, the icon 41b is an icon for displaying a device screen 42 (see FIG. 3), the icon 41c is an icon for displaying a map screen 43 (see FIG. 4), the icon 41d is an icon for displaying a points screen 44 (see FIG. 6), the icon 41e is an icon for displaying a coupon screen 45 (see FIG. 8), and the icon 41f is an icon for displaying an account screen 46 (see FIG. 9).
[0052] In addition, the icon corresponding to the currently displayed screen is displayed in a different display mode from the other icons, as shown by shading, so that the user can easily recognize the icon corresponding to the currently displayed screen, which can facilitate smooth operation when wishing to display another screen.
[0053] As shown in FIG. 3, the device screen 42 displays the device owned by the user, the available power transmitting and receiving terminals 5 (power transmitting and receiving terminals 5 that are wirelessly connected to the user terminal 4 and can be connected for charging), and the amount of power generated by the device (power generation means) capable of generating renewable energy.
[0054] The devices owned by the user include the power transmission and reception terminal 5 owned by the user, as well as products that contribute to the environment purchased by the user, such as a solar panel 50 (power generation means) that generates renewable energy, a wind power generator (power generation means), and an electric vehicle. By synchronizing these various devices and applications, the control unit 40 of the user terminal 4 transmits information to the server 2. Then, the control unit 20 of the server 2 adds the number of points determined for each device to the user's remaining number of points.
[0055] Furthermore, the control unit 40 of the user terminal 4 transmits the amount of renewable energy generated within each unit period (e.g., one month) to the server 2. Then, the control unit 20 of the server 2 adds the number of points according to the amount of renewable energy generated to the remaining number of points of the user.
[0056] 4, a search icon 43a, a map 43b, and a detailed display icon 43c are displayed on the map screen 43. The search icon 43a is for performing an instruction operation to display on the map 43b an installation location icon 43d indicating a power transmitting and receiving terminal 5 in the vicinity of the current location identified using a GPS (Global Positioning System) function of the user terminal 4. Note that the identification of the current location is not limited to the GPS function, and the current location (the place name of the current location) or the nearest station or stop may be selected from options, or may be changed appropriately to a well-known method.
[0057] The map 43b displays a map of the surrounding area of the current location based on the coordinates of the current location specified by the GPS function of the user terminal 4.
[0058] The detailed display icon 43c is an icon for displaying detailed information (not shown) about the store, facility, etc. in which the power transmitting and receiving terminal 5 corresponding to the installation location icon 43d is installed, when the installation location icon 43d on the map 43b is selected and tapped.
[0059] The installation location icon 43d corresponding to a currently available power transmitting and receiving terminal 5 is displayed with a dotted pattern, and the installation location icon 43d corresponding to a currently used (currently unavailable) power transmitting and receiving terminal 5 is displayed with a black pattern. This allows the user to instantly know nearby power transmitting and receiving terminals 5 that can be charged when charging is required for the user's own user terminal 4.
[0060] The map screen 43 is also used in the navigation function shown in Fig. 5. The navigation function is a function that is activated, for example, when the charging connection between the user terminal 4 and the power transmitting and receiving terminal 5 is released, and is a function for suggesting and guiding the user to stores, facilities, etc. that match the user's preferences, tendencies, etc.
[0061] In Fig. 5, using a map 43f that is displayed in a smaller scale than the map 43b shown in Fig. 4, an example is shown in which the user is guided from the first store P1 where the currently used power transmitting and receiving terminal 5 (ID "001") is installed, to the second store P5 where another power transmitting and receiving terminal 5 (ID "005") is installed by moving from XX station P2 (ID "002") to △△ station P4 (ID "004") using the A railway. Note that in Fig. 5, only the train and the station building are displayed as icons representing P2 and P4 to emphasize the use of the railway.
[0062] Furthermore, when the navigation function is activated, tapping the detailed display icon 43e displays the travel route in text (not shown).
[0063] The navigation function may be configured to start after a search, or may be configured to start when wirelessly connecting to the power transmitting and receiving terminal 5, and the condition for starting the function may be changed as appropriate.
[0064] As shown in Fig. 5, a user who moves around can not only earn points for two charging actions (IDs "001" and "005") by connecting to the power transmitting / receiving terminal 5 (ID "005") for charging, but also earn points for traveling between XX Station P2 (ID "002") and △△ Station P4 (ID "004"). As a result, the fact that points are awarded serves as an incentive for traveling, and the navigation function can encourage the use of multiple stores and facilities.
[0065] The navigation function may suggest stores, facilities, etc. that do not involve the use of public transportation or other means of transportation. The navigation function may also display the next store, facility, etc. according to conditions set by the user, such as a point allocation rate, and may be changed as appropriate.
[0066] As shown in Figure 6, the points screen 44 displays, from top to bottom, a date display, the number of points awarded on the date shown in the date display, a breakdown box 44a showing the breakdown of the number of points awarded on the date shown in the date display, and a graph showing the number of points awarded for each day of the month shown in the date display.
[0067] The breakdown box 44a displays a breakdown of the points awarded on the date displayed in the date display, including the number of points the user earned by connecting to a charger, in other words, the number of points earned for using renewable energy (here, ``eco electricity use'') (here, ``440''), and the number of points earned for using public transportation that uses renewable energy (here, ``eco transportation use'') (here, ``50'').
[0068] This allows the user to visually check the usage status of renewable energy as points, and thus know the degree of his / her contribution to carbon neutrality, SDGs, etc. This not only gives points but also gives a sense of satisfaction for contributing to society, making it easier for users to use the customer attraction system 1 for a long period of time.
[0069] In addition, a details icon 44b is displayed together with the breakdown box 44a. When the details icon 44b is tapped, a pop-up window 44c is displayed that displays detailed information regarding the point allocation, as shown in FIG.
[0070] The detailed display of eco-power usage includes the location of the charging connection, the amount of electricity consumed for charging, the coefficient for the proportion of renewable energy, the calculated number of points, and the calculation formula that reflects these.
[0071] This allows the user to recognize that the more renewable energy is used (the amount of power), the more points will be awarded. This can increase the user's motivation to use the power transmitting and receiving terminal 5.
[0072] In addition, users can learn the multiplier for the amount of electricity (coefficient for the proportion of renewable energy), which can encourage the use of stores and facilities with a higher multiplier, i.e. stores and facilities where the proportion of renewable energy in the power consumption is high.
[0073] The detailed display of eco-transport usage includes the public transport used, the section of that transport used, the distance traveled on that section, the coefficient for the proportion of renewable energy, the calculated number of points, and a calculation formula that reflects these.
[0074] This allows users to recognize that the more distance they travel, the more points they will receive, which increases their motivation to travel to multiple stores and facilities.
[0075] In addition, users can know the multiplier for the distance traveled (the coefficient for the proportion of renewable energy), which can encourage the use of transportation modes with a higher multiplier, i.e., transportation modes with a higher proportion of renewable energy in the electricity consumed.
[0076] As shown in FIG. 8, coupon screen 45 displays, from the top, a search icon 45a, various icons displayed according to conditions (not shown) entered into search icon 45a, and a number of coupons selected according to the user's preferences, tendencies, etc.
[0077] On the coupon screen 45, if the number of points required to exchange the desired coupon by the user is within the number of points currently owned by the user, an exchange confirmation screen (not shown) is displayed by tapping the coupon, and the user can obtain the coupon in exchange for consuming points by performing a confirmation process. The points consumed and the coupon obtained at this time are successively managed by updating the user database 21 by the control unit 20 of the server 2. The same applies when using a coupon.
[0078] The account screen 46 allows various confirmations, settings, changes, etc. regarding the user's account.
[0079] As described above, in the customer attraction system 1 of this embodiment, the control unit 20 of the server 2 and the user database 21 constitute a usage information management means for managing usage information of the power transmitting and receiving terminal 5 for each user. The control unit 20 of the server 2 and the user database 21 also constitute a point means for awarding points for charging actions and points according to movement between the power transmitting and receiving terminals 5, 5 used based on the usage information.
[0080] The control unit 20 and the user database 21 of the server 2 not only give points to the user by using the power transmitting and receiving terminal 5, but also by moving between the power transmitting and receiving terminals 5, 5. Therefore, it is possible to encourage the user to charge the user terminal 4 in multiple trips using multiple power transmitting and receiving terminals 5, rather than finishing the charging of the user terminal 4 with only one power transmitting and receiving terminal 5.
[0081] This improves the turnover rate of one power transmitting and receiving terminal 5 and encourages movement from a store, facility, etc. where a power transmitting and receiving terminal 5 is installed to a store, facility, etc. where another power transmitting and receiving terminal 5 is installed.
[0082] In this way, users can be encouraged to repeatedly charge their cars using renewable energy, which not only increases customer numbers by inviting customers to visit multiple stores and facilities, but also helps users develop the habit of using renewable energy.
[0083] In addition, the commercial value of the power transmitting and receiving terminal 5 can be obtained from the effect of improving the power transmitting and receiving terminal 5's ability to attract customers. As a result, an increase in the number of stores, facilities, etc. that wish to install the power transmitting and receiving terminal 5 can be expected, and the provider of the customer attraction system 1 can also expect increased profits from rental fees for the power transmitting and receiving terminal 5, system usage fees, etc. In other words, the customer attraction system 1 can be developed as a business model that can not only improve the power transmitting and receiving terminal 5's ability to attract customers, but also contribute to social missions such as carbon neutrality and SDGs.
[0084] In addition, when points are awarded for the act of charging according to the proportion of renewable energy in the electricity provided for charging by the power transmitting and receiving terminal 5, by giving a preferential point award rate to the power transmitting and receiving terminal 5 with a high proportion of renewable energy, it becomes easier to increase the ability to attract customers to stores, facilities, etc. in which such power transmitting and receiving terminals 5 are installed. Therefore, it is possible to promote the use of renewable energy in stores, facilities, etc.
[0085] Furthermore, the customer attraction system 1 is configured with a location information management means that manages location information where a plurality of power transmitting and receiving terminals 5, 5, ... are installed, which is configured from the control unit 20 of the server 2 and the power transmitting and receiving terminal database 22. In addition, the usage information can identify the power transmitting and receiving terminal 5 with which the user terminal 4 has wirelessly communicated. Furthermore, the control unit 20 can inquire about the usage information in the power transmitting and receiving terminal database 22, and identify the travel distance of public transportation between the power transmitting and receiving terminals 5, 5 that are connected for charging based on the section information, and award points based on this travel distance.
[0086] This simplifies the process of identifying travel distances, while at the same time guiding customers to visit multiple stores and facilities, since the longer the travel distance, the more points are awarded.
[0087] The customer attraction system 1 may be configured to award points based on the travel distance between the power transmitting and receiving terminals 5, 5 identified by the GPS function of the user terminal 4. Even with this configuration, the process of identifying the travel distance can be simplified, and the longer the travel distance, the more points are awarded, so that the customer can be guided to visit multiple facilities, stores, etc. In addition, since the travel distance between the power transmitting and receiving terminals 5, 5 can be omitted from the section information, the amount of information in the power transmitting and receiving terminal database 22 can be reduced. Accordingly, the amount of power required to maintain the power transmitting and receiving terminal database 22 can be reduced.
[0088] Furthermore, the customer attraction system 1 may use a power transmitting and receiving terminal database 22 capable of identifying the travel distance between the power transmitting and receiving terminals 5, 5, in combination with the GPS function of the user terminal 4. With this configuration, if the travel distance identified by the power transmitting and receiving terminal database 22 matches or nearly matches the travel distance identified based on the GPS function of the user terminal 4, the means of travel can be identified more reliably.
[0089] In addition, when points are awarded for travel based on the public transportation used to travel between the charging-connected power transmitting and receiving terminals 5, 5, the use of public transportation that uses renewable energy can be encouraged by giving preferential points award rates to public transportation that uses renewable energy.
[0090] In addition, the control unit 20 of the server 2 awards points based on the section information Sa received from the user terminal 4, so it is possible to prevent a situation in which points are calculated based on a means of transportation different from the one used by the user. This makes it less likely for users to become dissatisfied, making it easier for them to continue using the customer attraction system 1.
[0091] In addition, the control unit 20 of the server 2 awards points to the user according to the renewable energy generated by the power generation means held by the user, thereby encouraging the introduction of power generation means necessary for generating renewable energy.
[0092] Furthermore, the control unit 20 of the server 2 gives the user points according to the environmentally-contributing items purchased by the user, thereby encouraging the user to purchase environmentally-contributing items.
[0093] In addition, the customer attraction system 1 can clearly indicate to stores, facilities, etc. in which the power transmission and reception terminal 5 is installed that they are using renewable energy, which is expected to improve the image of the stores, facilities, etc.
[0094] As described above, by installing the power transmitting and receiving terminal 5 outdoors, such as in a park, the impact of building collapse in the event of a disaster is less likely to affect the location, making it easier to use the location as a power supply location. Furthermore, by installing a power generating device capable of generating renewable energy, such as a solar panel 50, integral with or adjacent to the power transmitting and receiving terminal 5 installed outdoors, it is possible to expect to secure power even in the event of a disaster.
[0095] Furthermore, customer attraction system 1 allows users to exchange their points for coupons, which further increases the motivation to attract users to stores.
[0096] In addition, the customer attraction system 1 can grasp the number of customers attracted to a store, facility, etc. through wireless connection. Therefore, it is easy to calculate the service usage fee according to the number of customers attracted to the store, facility, etc. where the power transmitting and receiving terminal 5 is installed. In addition, as described above, the usage information can confirm the date and time when the user visited the facility, so it is easy to process multiple visits on the same day within a short period of time as a single visit.
[0097] Furthermore, stores and facilities that issue exchangeable coupons can obtain marketing data such as the increase in customers and sales due to the coupons, as well as the results for the types of coupons issued, regardless of whether or not they have the power transmitting and receiving terminal 5 installed. Furthermore, if such stores and facilities are part of a chain, they can also obtain marketing data for the areas in which they are located. Therefore, regardless of whether or not they have the power transmitting and receiving terminal 5 installed, it is possible to encourage participation in the customer attraction system 1, and it is possible to generate a promotional effect by raising awareness of the customer attraction system 1. This can easily lead to the installation of new power transmitting and receiving terminals 5. EXAMPLES
[0098] Next, a customer attraction system according to Example 2 will be described. Note that a description of the same configuration as in Example 1 will be omitted.
[0099] The customer attraction system in this embodiment 2 differs from that in the embodiment 1 in that when identifying the means of transportation, the means of transportation can be identified only on the server 2 side, without the need to select the means of transportation used by the user, but otherwise has the same configuration.
[0100] As described above, the usage information includes information that can identify the time when the user terminal 4 was connected to the power transmitting and receiving terminal 5, so by referring to Figures 1 and 5, the time required to travel from ○○ station P2 to △△ station P4 can be calculated.
[0101] Furthermore, the section information in this embodiment includes information capable of identifying the travel time required for travel between two points for each mode of travel.
[0102] As a result, by referring to the section information for the time required to travel from XX Station P2 (ID "002") to △△ Station P4 (ID "004"), the control unit 20 of the server 2 can identify the means of transportation used by the user.
[0103] In addition, the system may be configured to identify that the means of transportation used by the user is the C bus by the presence of usage information through a wireless connection with the power transmitting and receiving terminal 5 with ID "003" between the usage information through a wireless connection with the power transmitting and receiving terminal 5 with ID "002" and the usage information through a wireless connection with the power transmitting and receiving terminal 5 with ID "004". In other words, the travel route may be identified by sequentially tracing the installation locations of the power transmitting and receiving terminals 5 identified by the usage information. Furthermore, after identifying the travel route in this way, the travel time identified as described above may also be used in combination to identify the means of transportation.
[0104] In addition, in the above description, the connection time determined based on the usage information is used to calculate the time required to travel from XX station P2 to △△ station P4. However, this is not limited to this, and the travel route may be determined using the GPS function of the user terminal 4, and the corresponding means of travel may be determined.
[0105] Although the embodiments of the present invention have been described above with reference to the drawings, the specific configuration is not limited to these embodiments, and the present invention also includes modifications and additions that do not deviate from the gist of the present invention.
[0106] For example, in the above embodiment, points for travel are awarded according to the distance traveled using the means of travel and the proportion of renewable energy used in that means of travel. However, this is not limited to this, and a predetermined number of points may be awarded regardless of the distance traveled, etc.
[0107] In the above embodiment, points are awarded for travel by using public transportation, but the present invention is not limited to this. Points may be awarded for travel by walking, bicycle, etc. In this configuration, the user's behavior can be induced by differentiating the coefficient of points for walking from the coefficient of points for public transportation. Points may also be awarded according to the fee for using a rental bicycle or the proportion of renewable energy used in the battery of an electric bicycle.
[0108] In addition, in the above embodiment, the points are described as being exchangeable for coupons, but this is not limited to this, and the points may be electronic money, virtual currency, etc., or may be exchangeable for electronic money, virtual currency, etc., or may be changed as appropriate. [Explanation of symbols]
[0109] 1 Customer attraction system 2 Server 3 Public communication network 4. User terminal 5 Power transmission and reception terminal 20 Control unit (usage information management means, point means, location information management means) 21 User database (usage information management means, point means) 22 Power transmission / reception terminal database (location information management means) 50 Solar panels (power generation means, environmentally friendly items) D1~Dn... Usage information P1 First store (location information) P2 ○○ Station (location information) P3 Natural Park (Location Information) P4 △△ Station (location information) P5 Second store location (location information)
Claims
1. A plurality of power transmitting and receiving terminals capable of charging user terminals using renewable energy; A server capable of communicating with the user's terminal and the plurality of power transmitting and receiving terminals through a public communication network, The server, A usage information management means for managing usage information of the power transmitting and receiving terminal for each user; A location information management means for managing location information where the plurality of power transmitting and receiving terminals are installed; A customer attraction system characterized by having a point-granting means that grants points for charging actions based on the usage information, and points according to movement between used power transmitting and receiving terminals based on the usage information and the location information.
2. The customer attraction system according to claim 1 , wherein the point awarding means awards points for the charging action according to a proportion of renewable energy in the electricity provided for charging by the power transmitting and receiving terminal.
3. The usage information is capable of identifying a power transmitting / receiving terminal with which the user's terminal has wirelessly communicated, The customer attraction system according to claim 1 or 2, characterized in that the point allotting means awards points based on the travel distance between the used power transmitting and receiving terminals identified by querying the location information management means for the usage information.
4. A customer attraction system as described in any one of claims 1 to 3, characterized in that the point-granting means grants points based on the means of transportation used for traveling between the utilized power transmitting and receiving terminals and corresponding to the travel route identified by the GPS function of the user's terminal.
5. 5. The customer attraction system according to claim 4, wherein the server is capable of accepting a means of transportation selected on the user's terminal.
6. 6. The customer attraction system according to claim 1, wherein the point giving means gives points to the user according to renewable energy generated by a power generation means held by the user.
7. 7. The customer attraction system according to claim 1, wherein the point giving means gives the user points according to an item that contributes to the environment, the item being purchased by the user.
Citation Information
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