Sales support device, sales support method and program
The sales support device and method enhance negotiation analysis by clustering similar documents to accurately assess business negotiation status, addressing the limitations of existing systems.
JP7619452B2Active Publication Date: 2025-01-22NEC CORP
Patent Information
- Application Number
- JP2023526796
- Authority / Receiving Office
- JP · JP
- Patent Type
- Patents
- Current Assignee / Owner
- Filing Date
- 2021-06-11
- Publication Date
- 2025-01-22
- Estimated Expiration
- 2041-06-11
AI Technical Summary
Technical Problem
Existing data analysis systems struggle to accurately determine the status of business negotiations due to the inability to consider various factors related to the negotiation process, such as the specific type of sales carried out by salespersons.
Method used
A sales support device and method that analyze business negotiation documents in natural language, cluster similar documents based on similarity, and select clusters to determine the negotiation status, using a program to facilitate this process.
Benefits of technology
Enables more accurate determination of business negotiation status by considering multiple factors, improving the precision of negotiation analysis.
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Smart Images
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Abstract
In order to assess a business discussion status with greater accuracy, this business assistance device (10) comprises: an acquisition unit (11) for acquiring a first document in which the content of a first business discussion is written in natural language; a selection unit (12) for referring to, for each of a plurality of second business discussions that do not include the first business discussion, a storage unit that stores a second document in which the content of the second business discussions is written in natural language, information pertaining to a cluster to which the second document belongs, and a business discussion status indicated by the document belonging to the cluster, and selecting, on the basis of the degree of similarity between the first document and each of some or all of the plurality of second documents, one of a plurality of clusters into which the plurality of second documents are clustered; and an output unit (13) for outputting information indicating a business discussion status, the information being associated with the cluster selected by the selection unit (12).
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Citation Information
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