Product sales data processing unit
The product sales data processing unit with dual operation sections arranged compactly and segregated payment types addresses the space constraint of POS registers, enabling efficient and comfortable multiple transactions in limited space.
Patent Information
- Application Number
- JP2021021456
- Authority / Receiving Office
- JP · JP
- Patent Type
- Patents
- Current Assignee / Owner
- Filing Date
- 2021-02-15
- Publication Date
- 2025-01-22
- Estimated Expiration
- 2041-02-15
AI Technical Summary
POS registers require a large installation space, limiting the number of units that can be installed in a given area, despite the desire from stores to maximize the number of registers in a limited space.
A product sales data processing unit with a first operation section and a second operation section oriented in a different direction, both installed on the top surface of a change/tag machine, allowing for independent accounting processes and compact installation by being arranged back to back, with counters and partitions to optimize space usage.
The solution enables more transactions to be handled in a limited space, simplifies electrical wiring, and improves customer flow and comfort by segregating payment types and operation modes, enhancing the efficiency and capacity of the sales floor.
Smart Images

Figure 0007619616000001 
Figure 0007619616000002 
Figure 0007619616000003
Abstract
Description
[Technical field]
[0001] The present invention relates to a product sales data processing unit that enables independent multiple transactions. [Background technology]
[0002] 2. Description of the Related Art Recently, point-of-sales (POS) registers for registering and settling the items purchased by customers have come into widespread use in stores such as supermarkets. For example, Patent Document 1 discloses a self-checkout terminal equipped with a registration operation unit and a payment operation unit. [Prior art documents] [Patent documents]
[0003] [Patent Document 1] Patent No. 4382845 Summary of the Invention [Problem to be solved by the invention]
[0004] However, POS registers, which allow customers to perform all processes from product registration to payment, require a large installation space, and stores that install POS registers have expressed a desire to install as many POS registers as possible in a limited space.
[0005] SUMMARY OF THE PRESENT EMBODIMENTS Accordingly, an object of the present invention is to provide a product sales data processing unit that can handle a larger number of transactions even in a limited space. [Means for solving the problem]
[0006] In order to achieve the above-mentioned object, the product sales data processing unit of the present invention comprises a first operation unit, a second operation unit having an operation surface facing in a direction different from that of the first operation unit, and a change dispenser controlled by the first operation unit, and the first operation unit and the second operation unit correspond to different accounting processes. [Brief description of the drawings]
[0007] [Figure 1] 1 is a network configuration diagram of a POS system according to an embodiment of the present invention. [Diagram 2] 1 is an external perspective view showing a product sales data processing unit according to an embodiment of the present invention; [Diagram 3] 1 is an external perspective view of a product sales data processing unit according to an embodiment of the present invention, as viewed from a first operation unit side; [Figure 4] 1 is an external perspective view of a product sales data processing unit according to an embodiment of the present invention, seen from a second operation unit side; [Diagram 5] 2 is a functional block diagram showing the functional configuration of a first operation section constituting a product sales data processing unit 20 according to an embodiment of the present invention. FIG. [Figure 6] 2 is a functional block diagram showing the functional configuration of a second operation section constituting the product sales data processing unit 20 according to the embodiment of the present invention. FIG. [Figure 7] FIG. 11 is an external perspective view showing another example of a product sales data processing unit according to an embodiment of the present invention. [Figure 8] FIG. 11 is an external perspective view of a product sales data processing unit according to a modified example of the present invention, as viewed from the first operation portion side. [Figure 9] FIG. 11 is a side view of a merchandise sales data processing unit according to a modified example of the present invention. [Figure 10] FIG. 11 is a process flow diagram showing the flow of processes executed in a full self-timer mode in the first operation unit. [Figure 11] A process flow diagram showing the flow of processes executed in the first operation unit in self-payment mode. [Figure 12]A process flow diagram showing the flow of processes executed in the second operation unit in self-payment mode. [Figure 13] FIG. 13 is a diagram showing an example of a screen displayed in a full self mode in the product sales data processing unit according to the embodiment of the present invention. [Figure 14] FIG. 13 is a diagram showing an example of a screen displayed in a self-checkout mode in the product sales data processing unit according to the embodiment of the present invention. [Figure 15] FIG. 2 is a perspective view showing an example of a layout configuration of a product sales data processing unit according to the embodiment of the present invention. [Figure 16] FIG. 2 is a plan view showing an example of a layout configuration of a product sales data processing unit according to the embodiment of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS
[0008] System Configuration Hereinafter, a product sales data processing unit according to an embodiment of the present invention will be described with reference to the drawings. 1 is a network configuration diagram of a POS (Point Of Sales) system 1 including a merchandise sales data processing unit 20 according to an embodiment of the present invention. The POS system 1 includes three merchandise sales data processing units 20-1, 20-2, and 20-3, a store controller 10 (also called a store computer or management device), and a transaction status management device 11. The store controller 10, the transaction status management device 11, and the merchandise sales data processing unit 20 are communicatively connected via a LAN (Local Area Network). In the description of this embodiment, when there is no need to distinguish between the merchandise sales data processing units 20-1, 20-2, and 20-3, they are collectively referred to as the merchandise sales data processing unit 20. In the POS system 1 according to the example of FIG. 1, the number of merchandise sales data processing units 20 is three, but it may be one, or four or more.
[0009] The POS system 1 can be installed in various stores, such as supermarkets, home improvement stores, convenience stores, and various supply stores. The store controller 10 records various information such as the types and prices of merchandise in the store, inventory status, sales history, and deposit and withdrawal records.
[0010] The transaction status management device 11 displays the status of the merchandise sales data processing unit 20 (operation mode, processing status, change inventory status, fault status, remote operation of clerk approval processing for age authentication products, etc.) and controls the merchandise sales data processing unit 20. The transaction status management device 11 can be configured with one or more devices, and can be realized, for example, as an attendant terminal installed in the sales floor of the store where the merchandise sales data processing unit 20 is installed, or a mobile terminal carried by a clerk. By installing an attendant terminal at the location where the product sales data processing unit 20 is installed and outputting information related to the status of the product sales data processing unit 20 to a specified monitor or the like so that the store clerk can check the information, the store clerk can grasp the status of each product sales data processing unit 20 in real time, monitor customer operations, and perform remote operation according to the status of each product sales data processing unit 20.
[0011] The product sales data processing unit 20 is a POS register that performs product registration and / or settlement. The product sales data processing unit 20 can be said to constitute a registration device from the viewpoint of executing product registration, and can be said to constitute a settlement device from the viewpoint of executing settlement of registered products.
[0012] The mobile terminal 5 is a terminal used by a customer, and is, for example, a portable terminal capable of data communication, such as a smartphone. The POS system 1 transmits and receives data to and from the mobile terminal 5 used by the customer, depending on the situation. In the services provided using the POS system 1, a specific application program that works with the POS system 1 is provided to the mobile terminal 5. The mobile terminal 5 can read barcodes attached to products and register products based on product selection, etc., by executing the functions of the specific application program installed on the terminal. When product registration is completed on the mobile terminal 5 and registration data related to the product registration is provided to the product sales data processing unit 20, the product sales data processing unit 20 calculates the bill based on the registration data and executes settlement in a specific payment mode. The registration data can be provided by various methods, such as reading data coded on the mobile terminal 5 or transmitting it via wireless communication.
[0013] The POS system 1 may include a mobile terminal carried by a store clerk. The mobile terminal can display the status of the product sales data processing unit 20 (operation mode, processing status, change inventory status, fault status, remote operation of store clerk approval processing for age authentication products, etc.) and control the product sales data processing unit 20. The mobile terminal can also receive notification information from the product sales data processing unit 20 to call a store clerk and display that fact.
[0014] The POS system 1 may also be configured as a system that provides functions to a client terminal such as a tablet POS by cloud services. Such a configuration is also called Web-Pos, and specifically, a server device executes some or all of the functions executed by a client terminal such as a tablet POS by a so-called thin client method or a web client method that webifies an application. In this case, the client terminal may be held by the customer, and a series of processes may be completed without the intervention of a store clerk or a store terminal.
[0015] Appearance and function configuration 2 to 4 show an example of the product sales data processing unit 20. FIG. As shown in Fig. 2, the product sales data processing unit 20 is a terminal operated by a customer, and is composed of a first operation unit 3 and a second operation unit 4. The first operation unit 3 and the second operation unit 4 are operation units corresponding to different transaction processes, and each executes a process independently. This allows the product sales data processing unit 20 to handle transaction processes by two or two groups of customers at the same time.
[0016] In this embodiment, the first operation unit 3 and the second operation unit 4 are defined as operation units corresponding to different transaction processes, but may be called POS terminals, and are terminals capable of executing a series of processes completed by themselves, regardless of the name. Therefore, the first operation unit 3 and the second operation unit 4 are each connected to the store controller 10 and the transaction status management device 11 via a LAN. Similarly, the product sales data processing unit 20 can be viewed as a single unit composed of multiple terminals or devices, namely the first operation unit 3, the second operation unit 4, and the change dispenser 308 connected to the first operation unit 3, or it can be viewed as a single device or POS terminal having these multiple terminals or devices as its components.
[0017] The first operation unit 3 is an operation unit capable of handling both cash and non-cash payment accounting processes, and the second operation unit 4 is an operation unit capable of handling only non-cash payment accounting processes. Note that non-cash payment refers to a payment method that does not use cash, and includes, for example, card payment using a credit card or the like, code payment, payment using points, and payment using electronic money.
[0018] The first operation unit 3 and the second operation unit 4 are installed on the upper surface of the change and slip machine 308 controlled by the first operation unit 3. In detail, on the upper surface side of the approximately rectangular parallelepiped housing constituting the change and slip machine 308, the first operation unit 3 is disposed biased toward one end where an outlet for change and slips is provided, and the second operation unit 4 is disposed in a position biased toward the other end. The first operation unit 3 and the second operation unit 4 are installed back to back so that the touch panel display 305 and the touch panel display 405 face opposite sides. That is, the first operation unit 3 and the second operation unit 4 have their operation surfaces facing in different directions.
[0019] In this embodiment, the first operating unit 3 and the second operating unit 4 are installed back to back, however, as long as the first operating unit 3 and the second operating unit 4 can be operated by different customers, the second operating unit 4 can also be installed facing sideways or diagonally relative to the first operating unit 3. In this way, by utilizing the space on the top surface of change dispenser 308, which has a certain mechanical size, first operation unit 3 and second operation unit 4 are arranged back to back, which allows for more effective space saving than simply arranging independent POS terminals back to back. Also, for first operation unit 3 and second operation unit 4, touch panel displays 305, 405 (described later) are made thin and scanner 306 and printer 309 are compactly arranged, making first operation unit 3 and second operation unit 4 themselves compact and allowing them to be arranged on the top surface of change dispenser 308.
[0020] 3 and 5 show the appearance and functional configuration of the first operation unit 3. The first operation unit 3 includes a CPU 301, a ROM 302, a RAM 303, a hard disk 304, a touch panel display 305, a scanner 306, a card payment unit 307, a change dispenser 308, a printing unit 309, an alarm unit 310, an audio output unit 311, a camera 312, and a communication unit 313. These can communicate with each other via a bus.
[0021] The CPU 301 is a central processing unit, and controls the operation of the first operation unit 3 by reading and executing various programs stored in the ROM 302. The various programs include a settlement program according to this embodiment.
[0022] The ROM 302 is a read-only memory, and stores various types of information used by the CPU 301, including programs.
[0023] The RAM 303 is a readable and writable memory, and stores various information. For example, the RAM 303 stores information acquired from the outside (for example, a product master acquired from the store controller 10) and information generated during processing. This information is, for example, registration information (registration data) generated during a registration process for registering a product, and settlement information generated during a settlement process for settling (paying) the registered product (purchased product).
[0024] The hard disk 304 stores various information. For example, the hard disk 304 may store programs executed by the CPU 301 instead of the ROM 302. Also, instead of the RAM 303, the hard disk 304 may store information acquired from the outside and information generated during processing.
[0025] The touch panel display 305 constitutes one of the display means for displaying predetermined information to the customer, and also constitutes one of the input means for receiving predetermined information input from the customer. This touch panel display 305 displays, for example, screens for customer operation, such as a product registration screen and a settlement screen, as well as screens for store clerk operation and confirmation, such as operation history, change in hand, and maintenance history (connected communication history).
[0026] 3, touch panel display 305 is a thin type with a short depth, and is a vertically long wide display with a resolution of 1920 x 1080. However, it may be a horizontally long wide display with a resolution of 1024 x 768, and the shape and size are not important as long as they do not prevent touch panel display 305 and touch panel display 405 from being placed back to back on change dispenser 308.
[0027] The scanner 306 is a functional unit that optically reads various types of information, and is realized by a CCD camera or the like. For example, the scanner 306 optically reads a barcode (such as a product code) attached to a product, and in this case, the scanner 306 constitutes one of the registration means for registering the product. The scanner 306 is also used for reading processes in point payments and code payments, in which case the scanner 306 constitutes one of the payment means.
[0028] In addition to the above, the scanner 306 can also read codes (barcodes, two-dimensional codes, etc.) printed on receipts (registered trademarks), gift certificates (gift certificates, coupons, preferential coupons), and codes (barcodes, two-dimensional codes, etc.) printed on various cards (e.g., membership cards, point cards, etc.). However, product registration is not limited to registration by reading codes with the scanner 306. For example, a preset key (a button for ordering a product) corresponding to the product can be displayed on the touch panel display 305, and the product can be registered by the customer operating (pressing) the preset key. Additionally, the scanner 306 may be a fixed scanner, a handyscan, or both.
[0029] The card payment unit 307 is a payment terminal for various cards (credit cards, prepaid cards such as transportation cards, point cards, etc.) and constitutes one of the payment means compatible with IC cards, magnetic cards, etc. The card payment unit 307 includes a card recognition unit (reading unit), a display unit, and an operation unit. The card recognition unit magnetically or electrically reads information from various cards. The read information is used to settle the purchase. The card recognition unit is also capable of recognizing information to be used in settling the purchase, for example, when using points held on a point card. The card recognition unit is also capable of recognizing information that is not used in settling the purchase, for example, when adding points to a point card.
[0030] In this embodiment, the card payment unit 307 includes a card recognition unit, a display unit, and an operation unit, but is not limited thereto as long as it includes at least the card recognition unit. In this embodiment, the card recognition unit is compatible with contact cards (IC cards, magnetic cards), but is not limited thereto in other embodiments. For example, the card recognition unit may be compatible with non-contact cards (IC cards) instead of or in addition to a card recognition unit compatible with contact cards.
[0031] The change dispenser 308 constitutes a deposit / withdrawal unit that deposits and withdraws cash, has an inlet for banknotes and coins, and an outlet for banknotes and coins, and performs settlement with cash. The change dispenser 308 is provided below the first operation unit 3 and the second operation unit 4, and functions under the control of the first operation unit 3. Therefore, the cash inlet and outlet of the change dispenser 308 face the customer or clerk operating the first operation unit 3. The change dispenser 308 has a sensor that detects bills and coins inserted into the insertion slot, and the sensor detects that bills and coins have been inserted into the insertion slot and the number of bills by denomination. When the change dispenser 308 receives various operations and cash insertion from a customer, it calculates the amount of money inserted into the insertion slot. When it calculates the change amount, which is the difference between the inserted amount and the purchase amount, it discharges the change and bills from the discharge slot.
[0032] A printing unit 309 prints and outputs various information, such as information related to settlement, such as purchased items and payment amount, or registered data of registered items, on various media (receipts, bills, etc.).
[0033] The notification unit 310 is a light-emitting unit that emits light according to the status of the first operation unit 3, and notifies the outside of the status by a predetermined blinking pattern or color. This notification unit 310 is, for example, a sign lamp composed of a lamp or an LED (Light Emitting Diode), and can be lit in a predetermined color or a predetermined blinking pattern. The notification unit 310 is provided at the highest position of the first operation unit 3, and can allow even store staff who are not around the first operation unit 3 to recognize the lighting pattern. There are various statuses that are expected when using the first operation unit 3, such as paused, registering, settlement, change not collected, change near end, clerk being called, product multiplication registration by customer, age authentication request, etc. Status information is transmitted to the transaction status management device 11, etc., and the clerk can grasp the status of the first operation unit 3 in real time by using a monitor or the like that outputs information obtained from the transaction status management device 11.
[0034] 1, a camera 312, which will be described later, is attached to the notification unit 310, and the camera 312 extends toward the first operation unit 3, and the notification unit 410 is configured in a similar manner. This makes it easy to intuitively know which of the notification units 310, 410 provided between the first operation unit 3 and the second operation unit 4 corresponds to the first operation unit 3 or the second operation unit 4. In addition, in order to make it easy to intuitively know which of the notification units 310, 410 corresponds to the first operation unit 3 or the second operation unit 4, the notification units 310, 410 may be tilted toward the first operation unit 3 or the second operation unit 4, respectively.
[0035] Furthermore, the notification unit 310 of the first operation unit 3 and the notification unit 410 of the second operation unit 4 are provided on the front right side of the touch panel displays 305, 405, respectively, so that the notification units 310, 410 do not interfere with each other. Note that in this example, the notification units 310, 410 are provided on the front right side of the touch panel displays 305, 405, respectively, but they may be provided on the front left side, or may be provided in other positions as long as they do not interfere with each other.
[0036] The audio output unit 311 outputs audio. For example, the audio output unit 311 outputs audio guidance, warning sounds, etc. The audio guidance and warning sounds are related to, for example, product registration and payment.
[0037] The camera 312 is an imaging means for continuously capturing images of the operation status of an operator such as a customer or a store clerk as moving or still images. In this embodiment, the camera 312 is integrally attached to the notification unit 310 at the upper right front side of the touch panel display 305 when viewed from the customer side. For example, this camera 312 captures an image of the customer's operational status during payment. Specifically, the camera 312 captures an image of the banknotes and coins held by the customer, the change dispenser 308, the customer's hand movements, and other operational statuses during and after cash deposit and withdrawal. The camera 312 also captures an image of the customer's operational status when registering a product. In this case, when counters 22, 23 are provided on both sides of the product sales data processing unit 20 as shown in Figs. 15 and 16, the camera 312 can also capture an image of the inside (products) of a shopping basket on the counters 22, 23, and the customer's operational status during registration.
[0038] The imaging by the camera 312 may be performed continuously, or may be started when the merchandise sales data processing unit 20 receives an operation from a customer. Also, the imaging may be started when a separately provided human presence sensor detects a customer standing in front of the merchandise sales data processing unit 20. Furthermore, the image captured by the camera 312 can also be displayed on the screen of the touch panel display 305 together with a product registration screen and a checkout screen.
[0039] The communication unit 313 is an interface for transmitting and receiving information to and from other devices, namely, the store controller 10, the transaction status management device 11, the second operation unit 4, and other product sales data processing units 20.
[0040] In addition, the first operation unit 3 may also include a key operation unit configured with various keys (hardware keys, buttons). The key operation unit includes, for example, a mode switching button, a collective switching button, and a self-payment mode switching button.
[0041] 4 and 6 show the appearance and functional configuration of the second operation unit 4. The second operation unit 4 includes a CPU 401, a ROM 402, a RAM 403, a hard disk 404, a touch panel display 405, a scanner 406, a card payment unit 407, a printing unit 409, a notification unit 410, an audio output unit 411, a camera 412, and a communication unit 413. These can communicate with each other via a bus.
[0042] In addition, the CPU 401, ROM 402, RAM 403, hard disk 404, touch panel display 405, scanner 406, card payment unit 407, printing unit 409, notification unit 410, audio output unit 411, camera 412, and communication unit 413 that constitute the second operation unit 4 are functional units similar to the CPU 301, RM 302, RAM 303, hard disk 304, touch panel display 305, scanner 306, card payment unit 307, printing unit 309, notification unit 310, audio output unit 311, camera 312, and communication unit 313 that are provided in the first operation unit 3, respectively.
[0043] On the other hand, the second operation unit 4, unlike the first operation unit 3, does not have a functional unit corresponding to the change dispenser 308 and does not support cash payments.
[0044] In addition, with respect to the product sales data processing unit 20 having such a configuration, as shown in Figures 15 and 16, a counter 22 on which purchased products can be placed and plastic bags or personal bags can be hung, or a counter 23 on which shopping baskets can be placed and shopping carts can be parked next to the product sales data processing unit 20 may be provided as appropriate.
[0045] In this example, a relatively shallow counter 22 and a relatively deep counter 23 are provided by an upright partition plate 24. The shallow counter 22 is used, for example, to hang shopping bags and to pack products into the bags, while the deep counter 23 is designed to accommodate the carrier portion of a shopping cart.
[0046] The counters 22 and 23 are provided on one side and the other side of the first operation unit 3 and the second operation unit 4 that constitute the product sales data processing unit 20, and the first operation unit 3 and the second operation unit 4 each have the counters 22 and 23 on both sides. In addition, the counters 22 and 23 of the first operation section 3 are provided so as to face the counters 23 and 22 of the second operation section 4, which are provided back-to-back. As a result, the counters 22 and 23 are arranged alternately in the product sales data processing units 20 that are provided adjacent to each other.
[0047] In addition, a partition plate 24 provided between the counters 22 and 23 also serves as a position stopper when the platform portion of a shopping cart is placed in the counter 23. Regardless of this embodiment, the partition plate 24 can be positioned appropriately to accommodate the shape or type of shopping cart used in the sales area, or the size and orientation of the shopping basket.
[0048] <Variation 1> In addition, as shown in the product sales data processing unit 20A in Figure 7, a thin panel 21 that separates the first operation unit 3 and the second operation unit 4 may be provided between the first operation unit 3 and the second operation unit 4. The panel 21 is larger than the touch panel display 305 and the touch panel display 405, and is installed upright so as to be sandwiched between the first operation section 3 and the second operation section 4. Specifically, in this example, the width of the panel 21 is approximately equal to the width of the touch panel displays 305, 405, but the vertical length is configured to extend upward beyond the upper ends of the touch panel displays 305, 405. This prevents the panels 21 from interfering with each other even when multiple product sales data processing units 20 are arranged adjacent to each other. However, in other embodiments, the panels may be configured to have a different size.
[0049] Panel 21 is made of, for example, acrylic resin or polycarbonate, and prevents the flying of saliva and other droplets between customers facing each other, allowing for hygienic operation. If a colored panel 21 is used, it can block the line of sight of customers facing each other, and if a transparent panel is used, it is easy for store staff to see the customer's operation status and notification unit 310.
[0050] In the example of FIG. 7, the product sales data processing unit 20A is not provided with the notification units 310, 410 and the cameras 312, 412, but may be provided with them. 15 and 16, when counters 22, 23 are provided beside the product sales data processing unit 20, the panel 21 may be configured to have a size that allows it to separate the first operation unit 3 and the second operation unit 4 even above the counters 22, 23. In this case, a panel 21 that separates the touch panel display 305 and the touch panel display 405 of the first operation unit 3 and the second operation unit 4, respectively, and a panel 21 that separates the counters 22, 23 on the first operation unit 3 side and the counters 22, 23 on the second operation unit 4 side may be provided separately.
[0051] <Variation 2> 8 and 9, the change dispenser 308 may be omitted and a support 25 may be provided to support the first operation unit 3 and the second operation unit 4, thereby supporting the first operation unit 3 and the second operation unit 4 at a predetermined height. In this case, both the first operation unit 3 and the second operation unit 4 are compatible only with non-cash payments. Note that Figure 8 is a diagram showing the product sales data processing unit 20B viewed from the first operation unit 3 side, but in this example, the first operation unit 3 and the second operation unit 4 have the same configuration, and the product sales data processing unit 20B has the same appearance even when viewed from the second operation unit 4 side.
[0052] The support body 25 is composed of a flat support plate 251 placed on an installation surface, and a thick support pillar 252 extending upward from the support plate 251. At the upper part of the support pillar 252, the first operating unit 3 and the second operating unit 4 are attached to the wide surface of the support pillar 252 so that the back surfaces of the first operating unit 3 and the second operating unit 4 are back-to-back with each other. This makes it possible to save space by providing the first operation unit 3 and the second operation unit 4 at a height that is easy for the operator to operate, while keeping the area below the first operation unit 3 and the second operation unit 4 neat and compact. In addition, since the product sales data processing unit 20B is compact and can function independently, it can be installed anywhere and does not restrict the layout of the sales floor.
[0053] In this example, as shown in Fig. 9, a housing is provided on the rear side of the touch panel displays 305, 405, the scanners 306, 406, and the printers 309, 409, and the bottom and rear of this housing are configured to be flat. This ensures that no mounting space is wasted when the first operation unit 3 and the second operation unit 4 are provided back to back. In addition, there is an appropriate distance between the touch panel displays 305 and 405, and the above-mentioned notification units 310, 410 can be provided in this area without interfering with each other, or the panel 21 can be provided therein.
[0054] In the example of Figs. 8 and 9, the product sales data processing unit 20B is not provided with the notification units 310, 410 and cameras 312, 412, nor the card payment units 307, 407, but may be provided with them. In addition, a hollow space may be provided inside the support 25 so that power cords and communication cables connected to the first operating unit 3 and the second operating unit 4 can be concentrated and routed in the hollow space. The shape of the support 25 is not limited to this example, and may be configured as a pillar or a plate-like structure that stands directly on the installation surface, and the shape of the support 252 may be cylindrical or other shapes. Also, instead of the support 25 installed on the installation surface, the first operating unit 3 and the second operating unit 4 may be provided at the bottom of a pillar that extends so as to be suspended from the ceiling.
[0055] ● Overview of operation modes Next, the operation modes operated in the first operation unit 3 and the second operation unit 4 will be described. The first operation unit 3 and the second operation unit 4 are operated in one of a plurality of switchable operation modes. In this embodiment, the switchable operation modes include a full self-service mode and a self-payment mode, which will be described below.
[0056] (Full self mode) The full self-service mode in this embodiment is an operation mode in which the customer uses the product sales data processing unit 20 to perform all operations from registering the product to be purchased to settling the payment. In other words, the full self-service mode is an operation mode in which product registration by the customer is enabled. In the full self-service mode, the payment process is also performed on the user's own terminal. In the payment process, the bill amount is calculated based on the registration data of the product registered by the customer's operation, and the payment is performed in a predetermined payment mode.
[0057] (Self-payment mode) The self-checkout mode in this embodiment is an operation mode in which the customer only performs the operation of accounting (checkout) for the product to be purchased using the product sales data processing unit 20. In other words, the self-checkout mode is an operation mode in which product registration by the customer is disabled. In this operation mode, product registration is performed by a terminal or device other than the product sales data processing unit 20.
[0058] Here, product registration is performed, for example, by the mobile terminal 5 used by the customer. As described above, in the service provided by the POS system 1, a specific application program that cooperates with the POS system 1 is provided to the mobile terminal 5, and the mobile terminal 5 can register products based on reading barcodes attached to products and selecting products by executing the functions of the specific application program. When product registration is completed on the mobile terminal 5 and registration data related to the product registration is provided to the product sales data processing unit 20, the product sales data processing unit 20 calculates the bill based on the registration data and executes settlement in a specific payment mode. The registration data can be provided by various methods, such as reading data coded on the mobile terminal 5 or transmitting it via wireless communication.
[0059] Product registration can also be performed by a registration machine that executes product registration. In this case, product registration data can be provided by transmitting the product registration data from the registration machine to the product sales data processing unit 20 via communication, or by having the product sales data processing unit 20 read a predetermined code printed on a receipt issued by the registration machine. The registration data may be transmitted directly from the mobile terminal 5 or the registration machine to the product sales data processing unit 20, or may be transmitted via other devices such as the store controller 10 or the transaction status management device 11.
[0060] (Switching operation modes) In the merchandise sales data processing unit 20, the operation mode is switched in accordance with a mode switching operation, a store clerk code reading operation, a mode switching command, etc. More specifically, in the merchandise sales data processing unit 20, the operation mode is switched in accordance with an explicit mode switching operation for switching the operation mode, such as a store clerk or a customer pressing a mode switching button or a mode selection button.
[0061] Furthermore, the merchandise sales data processing unit 20 switches the operation mode in accordance with a mode switching command from another merchandise sales data processing unit 20, the transaction status management device 11, the mobile terminal 5, etc. The merchandise sales data processing unit 20 may also switch the operation mode in accordance with a time condition. The time condition may be, for example, the elapsed time since the last operation or a fixed time according to a schedule.
[0062] For example, when the full self-checkout mode is being controlled, if there is a mode switching operation or mode switching command to the self-checkout mode, the operation mode is switched from the full self-checkout mode to the self-checkout mode. The mode switching command here is a mode switching command that specifies the self-checkout mode as the operation mode to be switched to. Also, when the full self-checkout mode is being controlled, if product registration data is received from the mobile terminal 5 used by the customer, the operation mode may be switched from the full self-checkout mode to the self-checkout mode.
[0063] Similarly, when the self-checkout mode is switched to the full self-checkout mode, if a mode switching operation or mode switching command is issued while the self-checkout mode is in effect, the operation mode switches from the self-checkout mode to the full self-checkout mode. The mode switching command here is a mode switching command that specifies the full self-checkout mode as the operation mode to be transitioned to. Also, when the self-checkout mode is in effect, for example, if a product reading operation is executed, the operation mode may be switched from the self-checkout mode to the full self-checkout mode.
[0064] Also, the initial screen of the transaction may be configured to accept the selection of an operation mode from the customer, and the transaction may be executed in the operation mode selected by the customer. For example, the initial screen may have a "Start registration" button and a "Start settlement" button, and when the former is pressed, the transaction starts in the full self-service mode, and when the latter is pressed, the transaction starts in the self-service mode.
[0065] In this embodiment, the first operation unit 3 can be switched to a full self-checkout mode or a self-checkout mode, and a customer operates the first operation unit 3 in the full self-checkout mode or the self-checkout mode. On the other hand, the second operation unit 4 is controlled to the self-checkout mode, and a customer operates the second operation unit 4 in the self-checkout mode.
[0066] In addition to the operation mode, both the first operation unit 3 and the second operation unit 4 have processing modes such as a tallying mode, a maintenance mode, and a training mode. The tallying mode is a mode for tallying and inquiring about sales and inventory. The maintenance mode is a mode in which store clerks and maintenance personnel perform setting and maintenance work. The training mode is a mode in which new employees receive training.
[0067] ● Transactions via the first operation unit 3 A transaction using the first operation unit 3 will be described with reference to FIGS. FIG. 10 shows the flow of processing when the first operation unit 3 is controlled in the full self mode.
[0068] First operation unit 3 is in a standby state before the customer starts operation (S101), and a button labeled, for example, "Start registration" is provided on the screen of touch panel display 305. When the customer presses the "Start registration" button, a product registration screen is displayed on the screen of touch panel display 305, and product registration begins. Note that product registration can also be started by the customer having scanner 306 read the product's barcode or the like, in addition to pressing the "Start registration" button.
[0069] The customer registers the products by reading the barcodes of the products with scanner 306 or by pressing preset keys displayed on the product registration screen (S102). When the registration of all purchased products is completed, the customer presses the accounting button to proceed to the payment process, and the payment process begins (S103).
[0070] When the checkout button is pressed, the total price of the purchased items is displayed on the screen of the touch panel display 305, along with a button for selecting the payment type, and the customer selects the payment type (S104). Specifically, the customer selects either cash payment or non-cash payment. Note that, as described above, non-cash payment actually includes card payment using a credit card or the like, code payment, payment using points, and payment using electronic money, and when selecting non-cash payment, the customer selects one of the multiple non-cash payment types available.
[0071] When the customer specifies a settlement process by non-cash payment, the first operation unit 3 executes the settlement process by the type of non-cash payment requested by the customer (S105). For example, the first operation unit 3 executes a credit card settlement by the card settlement unit 307, or a code settlement by reading and processing a code by the scanner 406, etc.
[0072] On the other hand, if the customer specifies cash settlement, the first operation unit 3 executes a settlement process by cash settlement (S106). Specifically, when the customer inserts cash into the change dispenser 308, the inserted cash is counted, and if there is change or a tag, the change or a tag is discharged from the change dispenser 308.
[0073] When the payment for the purchased items is processed in a predetermined manner, a receipt is printed by the printing unit 309 and the payment process is completed (S107).
[0074] In the above process, if change is provided when paying in cash, a receipt may be issued after the change is taken out. In addition, when specifying the payment type, the first operation unit 3 can also consider that cash payment has been specified as the payment type not only by pressing a predetermined button, but also when it accepts the insertion of cash into the change dispenser 308.
[0075] FIG. 11 shows the flow of processing when the first operation unit 3 is controlled in the self-payment mode. The self-payment mode in this embodiment is based on the premise that the customer registers products using the mobile terminal 5, and the product sales data processing unit 20 obtains product registration data from the mobile terminal 5 and performs payment processing. The following description is based on this premise.
[0076] A customer registers products as products to be purchased using the mobile terminal 5, and places the registered products in a shopping cart or the like (S201). When the customer has registered all the products he or she desires (S202), he or she transmits the registration data to the first operation unit 3 (S203). The registration data may be transmitted from the mobile terminal 5 to the first operation unit 3, for example, by encoding the registration data and having the first operation unit 3 read it, or by encoding the identification information of the registration data and having the first operation unit 3 read it, and acquiring the registration data associated with the identification information via a server on the network. Alternatively, the registration data may be transmitted by directly establishing wireless communication with the first operation unit 3.
[0077] When the first operation unit 3 controlled in the self-checkout mode receives product registration data from the mobile terminal 5 (S204), it displays the total amount of the purchased products on the screen of the touch panel display 305, and displays a button for selecting the payment type, and the customer selects the payment type accordingly (S205). Specifically, the customer selects either cash payment or non-cash payment. As in the case of the full self-checkout mode described above, non-cash payment includes card payment with a credit card or the like, code payment, payment with points, and payment with electronic money, and when the customer selects non-cash payment, he or she selects one of the multiple non-cash payment types available.
[0078] When the customer specifies a settlement process by non-cash payment, the first operation unit 3 executes the settlement process by the type of non-cash payment requested by the customer (S206). For example, the first operation unit 3 executes a credit card settlement by the card settlement unit 307, a code settlement by reading and processing a code by the scanner 406, etc.
[0079] On the other hand, if the customer specifies cash settlement, the first operation unit 3 executes a settlement process by cash settlement (S207). Specifically, when the customer inserts cash into the change dispenser 308, the inserted cash is counted, and if there is change or a tag, the change or a tag is discharged from the change dispenser 308.
[0080] When the payment for the purchased items is processed in a predetermined manner, a receipt is printed by the printing unit 309 and the payment process is completed (S208).
[0081] As in the case of the full self-service mode described above, in the self-service mode, if change is given at the time of cash payment, a receipt may be issued after the change is taken out. In addition, when specifying the payment type, the first operation unit 3 can also consider that cash payment has been specified as the payment type when it accepts the insertion of cash into the change dispenser 308, rather than just pressing a specific button or the like.
[0082] ● Transactions via the second operation unit 4 A transaction using the second operation unit 4 will be described with reference to FIG. In this embodiment, the second operation unit 4 is controlled in the self-payment mode, and FIG. 12 shows the flow of processing executed by the second operation unit 4 in the self-payment mode. The self-payment mode in this embodiment is also based on the premise that the customer registers products using the mobile terminal 5 in the second operation unit 4, and the second operation unit 4 obtains product registration data from the mobile terminal 5 and performs payment processing. The following description is based on this premise.
[0083] A customer registers products as products to be purchased using the mobile terminal 5, and places the registered products in a shopping cart or the like (S301). When the customer has registered all the products he or she desires (S302), he or she transmits the registration data to the second operation unit 4 (S303). The registration data can be transmitted from the mobile terminal 5 to the second operation unit 4 in various ways similar to the above-mentioned manner for the first operation unit 3.
[0084] When the second operation unit 4, which is controlled in the self-checkout mode, receives product registration data from the mobile terminal 5 (S304), it displays the total amount of the purchased products on the screen of the touch panel display 305, and also displays a button requesting payment by non-cash payment.When a request for payment by non-cash payment is received from the customer, the second operation unit 4 executes the payment process by non-cash payment (S305). In reality, similar to the above-mentioned full self-service mode, non-cash payments include card payments using credit cards, code payments, points payments, electronic money payments, etc., and the customer selects a desired payment type from among these non-cash payment types. In response, the second operation unit 4 executes, for example, credit card payment using the card payment unit 307, code payment in which a scanner 406 reads and processes a code, etc.
[0085] When the payment process for the non-cash purchased items is completed, a receipt is printed by the printing unit 409 and the payment process is completed (S306).
[0086] In this embodiment, the second operating unit 4 is operated in the self-checkout mode, but in other embodiments, it can be operated in the full self-checkout mode, or can be switchable between the self-checkout mode and the full self-checkout mode.
[0087] ●GUI An example of a screen displayed on the touch panel display 305 or the touch panel display 405 of the merchandise sales data processing unit 20 will be described. Screen G1 shown in Fig. 13 shows an example of a screen when product registration is completed when the product sales data processing unit 20 is operated in the self-payment mode. Note that the example of Fig. 13 shows a screen displayed on the touch panel display 305 of the first operation unit 3, but the same applies to the second operation unit 4.
[0088] On the screen G1, there are provided a registered product display field G11, a total amount display field G12, a checkout button G13, and a store clerk call button G14.
[0089] The registered product display field G11 displays a list of registered products that are available for purchase. For each registered product, its name, quantity, unit price, etc. are displayed. The total amount display field G12 displays the quantity of registered products for each price range, along with the total amount and the quantity of registered products. In addition, a message is displayed saying "Please confirm the product details and press the checkout button," encouraging the user to press the checkout button G13. The checkout button G13 is a button for moving to the checkout process for registered products, and in the figure, the word "Checkout" is displayed. When this checkout button G13 is pressed, the screen moves to the payment screen. The store clerk call button G14 is a button for calling a store clerk. When the store clerk call button G14 is pressed, a notification that a call has been made is sent to the transaction status management device 11, or the notification unit 310 notifies the user that a call has been made.
[0090] Here, the checkout button G13 displayed on the touch panel display 305 is located directly above the scanner 306 and immediately beside the card payment unit 307 with no distance in relation to the functional units of the first operation unit 3. In other words, the checkout button G13 requesting checkout for a registered product is located near the product registration means and payment means, such as the scanner 306 that reads the product's barcode for product registration or the code when making a payment by code payment or the like, and the card payment unit 307 that reads a credit card to make a card payment.
[0091] By providing the checkout button G13 in such a position, the checkout button G13 is easily within the field of view of a customer operating the device while looking at the screen G1, making the customer's operation smoother.
[0092] Screen G2 shown in Fig. 14 shows an example of a screen when product registration is completed when the product sales data processing unit 20 is operated in the full self-service mode. Note that the example of Fig. 14 shows a screen displayed on the touch panel display 305 of the first operation unit 3, but the same is true for the second operation unit 4.
[0093] On the screen G2, there are provided a registered product display field G21, a total amount display field G22, and a checkout button G23.
[0094] The registered product display field G21 displays a list of registered products that are available for purchase. For each registered product, its name, quantity, unit price, etc. are displayed. The total amount display field G12 displays the quantity and total amount of the registered products. The checkout button G13 is a button for moving to the checkout process for registered products. When the checkout button G13 is pressed, the screen moves to the payment screen.
[0095] 13, the checkout button G23 displayed on the touch panel display 305 is located directly above the scanner 306 and immediately beside the card payment unit 307 in relation to the functional units of the first operation unit 3. In other words, the checkout button G23 for requesting checkout for a registered product is located near the product registration means and payment means, such as the scanner 306 that reads the product's barcode for product registration or the code when making a payment by code payment or the like, and the card payment unit 307 that reads a credit card to make a card payment.
[0096] By locating the checkout button G23 in such a position, as with screen G1, the checkout button G23 is likely to be within the field of view of a customer operating the screen G2 while looking at the screen G2, making the customer's operation smoother.
[0097] ● Layout within the sales floor 15 and 16 show an example of the layout of the product sales data processing unit 20 in a sales floor of a store in which the POS system 1 is installed. In this example, two lanes L1 and L2 are provided in which the product sales data processing units 20 are arranged side by side. In each of the lanes L1 and L2, the first operation unit 3 and the second operation unit 4 face their operation surfaces (touch panel displays 305 and 405) in the same direction, and in the lane L1, the side where the first operation units 3 are lined up constitutes the lane L1-1, and the first operation units 3 constituting the lane L1-1 face their operation surfaces inward. On the other hand, the side where the second operation units 4 are lined up constitutes the lane L1-2, and the second operation units 4 constituting the lane L1-2 face their operation surfaces outward. Also, in the lane L2, the side where the first operation units 3 are lined up constitutes the lane L2-1, and the first operation units 3 constituting the lane L2-1 face their operation surfaces inward. On the other hand, the side where the second operation units 4 are lined up constitutes the lane L2-2, and the second operation units 4 constituting the lane L2-2 face their operation surfaces outward.
[0098] The lanes L1-1, L2-1 in which the first operation units 3 are lined up are provided close to the center, and the lanes L1-2, L2-2 in which the second operation units 4 are lined up are provided on the outside thereof. Here, the first operation unit 3 supports both cash and non-cash payments, and customers who wish to make a cash payment proceed to lanes L1-1 and L2-1, which are located in the center, and operate an available first operation unit 3. Furthermore, the second operation unit 4 only supports non-cash payments, and customers who wish to make a non-cash payment go to one of the lanes L1-1, 1-2, 2-1, or 2-2 and operate an available first operation unit 3 or second operation unit 4. However, since the outer lanes L1-2 and L2-2 are terminals exclusively for non-cash payments, they are less likely to be crowded than the central lanes L1-1 and L1-2, and customers who wish to make a non-cash payment can be guided to the outer lanes L1-2 and L2-2. As a result of the lanes L1, L2 being provided separately in the first operation section 3 and the second operation section 4 in this way, the flow of customers through the sales floor becomes efficient and comfortable.
[0099] Furthermore, by setting the payment types and operation modes of the first operation unit 3 and the second operation unit 4 to predetermined settings, it is possible to improve the efficiency and comfort of customer flow. For example, if the payment type of the first operation unit 3 is set to cash payment only, customers who wish to make a cash payment will go to lanes L1-1 and L2-1, and customers who wish to make a non-cash payment will go to lanes L1-2 and L2-2, and customer traffic can be divided according to the payment type. In this case, the first operation unit 3 may be set to disable non-cash payments based on the card payment unit 307, etc., or the card payment unit 307 itself may not be provided. In addition, if the operation mode of the first operation unit 3 is set to full self-service mode and the operation mode of the second operation unit 4 is set to self-checkout mode, customers who wish to complete a transaction in full self-service mode will go to lanes L1-1 and L2-1, and customers who wish to complete a transaction in self-checkout mode will go to lanes L1-2 and L2-2, and customer traffic can be divided according to the operation mode.
[0100] In the example of FIGS. 15 and 16, a transaction status management device 11 (attendant terminal) is provided at the end of lane L1. Since the transaction status management device 11 is provided in such a position, the store clerk who operates the transaction status management device 11 is in the path of the customer who performs the settlement operation in lane L1. As a result, even if only lane L1 is provided in a sales floor and lane L1 has a product sales data processing unit 20 in self-checkout mode, it is easy to check receipts after settlement in the self-checkout mode and to monitor for so-called basket abandonment, where products are taken away without being paid for.
[0101] Furthermore, even if lane L2 is provided in addition to lane L1, each of lanes L1, L2 can be easily seen, and from that position the store clerk can visually check the notification units 310, 410 of each product sales data processing unit 20 and easily grasp the status of each product sales data processing unit 20. From this position, the operation status of the lanes L1-1 and L2-1, which are located in the center, is particularly easy to see, and the store clerk at this position can clearly check the status of cash settlements made in the lanes L1-1 and L2-1. Since the store clerk can easily access the lanes L1-1 and L2-1 where cash settlements are made, when the change machine 308 becomes near full when the amount of a certain coin reaches the maximum amount of the storage capacity, near end before the amount of storage reaches 0, or near empty when the amount of storage reaches 0, the store clerk can immediately respond to depositing and dispensing the corresponding coin. Furthermore, the product sales data processing units 20 can easily respond to operations such as depositing coins dispensed from a change machine 308 with a surplus into a change machine 308 that is short of coins, or replenishing coins from a change machine 308 that is near full of a certain coin type to another change machine 308.
[0102] In this example, the multiple installed first operation units 3 and second operation units 4 are set to the same payment type and operation mode, but regardless of this, only some of the first operation units 3 or only some of the second operation units 4 may be operated with settings different from those of the other first operation units 3 or other second operation units 4. For example, of the multiple installed first operation units 3, some may be capable of handling cash payments, while the rest may not handle cash payments and may only handle non-cash payments.
[0103] According to the above-described embodiment of the product sales data processing unit 20 of the present invention, one product sales data processing unit 20 is provided with multiple independent operation units, namely, the first operation unit 3 and the second operation unit 4, so that more transactions can be handled even in a limited space. In addition, the electrical wiring required for installing the product sales data processing unit 20 can be simplified. Furthermore, when the product sales data processing unit 20 is installed within a sales floor, by adopting a layout according to the payment type and operation mode, such as cash payment and non-cash payment, or full self-service mode and self-checkout mode, it is possible to organize customer movement lines, thereby improving comfort and reducing congestion within the sales floor where the product sales data processing unit 20 is installed. Furthermore, while only the first operation unit 3 supports cash payments, both the first operation unit 3 and the second operation unit 4 support non-cash payments, which is expected to increase the ratio of non-cash payments.
[0104] In the above embodiment, both the first operating unit 3 and the second operating unit 4 are used to settle the price of products, but this is not limited to the above. One of the units can also be configured as a functional unit or device used for transactions or processes other than the settlement of products, such as an electronic money charging machine. In addition, by appropriate settings, it is possible to switch the payment types and operation modes supported by the first operation unit 3 and the second operation unit 4 based on the time of day or day of the week, or to suspend some of the first operation units 3 and second operation units 4.
[0105] In addition, the product sales data processing unit 20, or the first operation unit 3 and the second operation unit 4 do not necessarily have to have all the functions. For example, a program for realizing a function required for each operation mode may be obtained from an external device (e.g., the store controller 10, the transaction status management device 11, a server outside the store, etc.) and made executable, and when a program for realizing a function not required for each operation mode is held, the program may be made inexecutable (e.g., erased).
[0106] Also, after making a program for realizing an unnecessary function in an unexecutable state, a program for realizing a necessary function may be acquired and made executable. Also, for example, when switching the operation mode, the product sales data processing unit 20 may make all programs unexecutable once, regardless of the operation mode to which the operation mode is to be switched, and then acquire a program for realizing a function required in the operation mode from an external source and make it executable. In other words, the product sales data processing unit 20 may be configured to disable some of the various functions originally provided depending on the operation mode, or to provide only the necessary functions appropriately depending on the operation mode. Also, it may be a dedicated terminal provided with only the functions corresponding to a predetermined operation mode.
[0107] The above-mentioned mobile terminal 5 may be operated by a store clerk. Instead of the mobile terminal 5, a self-payment may be performed using a medium for transferring data for payment (accounting) from a registration device where a store clerk performs product registration operation.
[0108] In addition, the computer program for realizing the functions constituting the POS system 1 or the product sales data processing unit 20 according to the embodiment of the present invention described above can be provided by downloading via a network such as the Internet, or by recording it on various computer-readable recording media such as a CD-ROM and providing it.
[0109] Furthermore, these software resources can be distributed or consolidated into any of the hardware resources through appropriate design, and the hardware resources can also be configured as a physically integrated device or as separate devices. Summary of the implementation form
[0110] The present invention relates to a product sales data processing unit that enables independent multiple transactions.
[0111] 2. Description of the Related Art Recently, point-of-sales (POS) registers for registering and settling products purchased by customers have come into widespread use in stores such as supermarkets. For example, Japanese Patent No. 4382845 discloses a self-checkout terminal equipped with a registration operation unit and a payment operation unit.
[0112] However, POS registers, which allow customers to perform all processes from product registration to payment, require a large installation space, and stores that install POS registers have expressed a desire to install as many POS registers as possible in a limited space.
[0113] SUMMARY OF THE PRESENT EMBODIMENTS Accordingly, an object of the present invention is to provide a product sales data processing unit that can handle a larger number of transactions even in a limited space.
[0114] In order to achieve the above-mentioned object, the product sales data processing unit of the present invention comprises a first operation unit, a second operation unit having an operation surface facing in a direction different from that of the first operation unit, and a change dispenser controlled by the first operation unit, and the first operation unit and the second operation unit correspond to different accounting processes.
[0115] The first operating unit and the second operating unit may be installed on an upper surface of the change dispenser.
[0116] The first operating portion and the second operating portion may be operated in different operating modes.
[0117] The first operating portion and the second operating portion may be arranged back to back, and may further include a panel that separates the first operating portion and the second operating portion.
[0118] A checkout button for requesting checkout for a registered product may be provided near the product registration means and / or payment means on the screen of the first operation unit or the second operation unit.
[0119] The station may further include a first counter provided on one side for storing a shopping cart, and a second counter provided on the other side for hanging shopping bags, the first operating unit and the second operating unit being installed back-to-back, and the first counter and the second counter on the first operating unit side being installed so as to face the second counter and the first counter of the second operating unit which are installed back-to-back.
[0120] According to the above-described embodiment of the product sales data processing device of the present invention, the product sales data processing unit is provided with a first operation section and a second operation section, so that it can handle a larger number of transactions even in a limited space. Also, the electrical wiring required for installing the product sales data processing unit can be simplified. Furthermore, when installing a product sales data processing unit within a sales floor, by adopting a layout according to the payment type or operation mode, such as cash payment and non-cash payment, or full self-service mode and self-checkout mode, it is possible to organize customer movement, thereby improving comfort and reducing congestion within the sales floor where the product sales data processing unit is installed. Furthermore, while only the first operation unit supports cash payments, both the first and second operation units support non-cash payments, which is expected to increase the ratio of non-cash payments. [Explanation of symbols]
[0121] 1: POS system 10: Store Controller 11: Transaction status management device 20: Product sales data processing unit 21: Panel 22, 23: Counter 24: Partition plate 25:Support 3:First operation part 4:Second operation part 301, 401: CPU 302, 302: ROM 303, 403: RAM 304, 404: Hard disk 305, 405: Touch panel display 306, 406: Scanner 307, 407: Card Payment Department 308: Change machine 309, 409: Printing Department 310, 410: Information Department 311, 411: Audio output section 312, 412: Camera 313, 413: Communications Department 5: Mobile devices G11: Registered product display section G12: Total amount display field G13: Checkout button G21: Registered product display column G22: Total amount display field G23: Checkout button
Claims
1. A first operating unit; A second operating unit having an operating surface facing in a direction different from that of the first operating unit; a change dispenser controlled by the first operation unit, The first operation unit and the second operation unit correspond to different accounting processes, The first operating unit and the second operating unit are operated in different operation modes. A product sales data processing unit.
2. The first operating unit and the second operating unit are installed on an upper surface of the change dispenser.
2. The product sales data processing unit according to claim 1.
3. The first operating portion and the second operating portion are arranged back to back, Further, a panel that separates the first operating unit and the second operating unit is provided.
3. The product sales data processing unit according to claim 1 or 2.
4. A checkout button for requesting checkout of the registered product is provided near the product registration means and / or the payment means on the screen of the first operation unit or the second operation unit.
4. A product sales data processing unit according to claim 1, wherein:
5. a first counter located on one side for receiving shopping carts; a second counter on the other side for hanging shopping bags; The first operating portion and the second operating portion are disposed back to back, The first counter and the second counter on the first operation unit side are provided so as to face the second counter and the first counter of the second operation unit that are provided back to back, 5. A product sales data processing unit according to claim 1, wherein the product sales data processing unit is a data processing unit for processing a product sales data.
Citation Information
Patent Citations
Checkout counter and self-checkout terminal
JP2009282792A
Checkout terminal
JP2012048742A
Self POS system
JP2012059301A
Adjustment processing unit assembly
JP2016149115A
Commodity sales data processing device and program
JP2019211910A