Information processing device, information processing method, and program

Abstract

To provide a technology for smoothly exchanging various types of information by both visitors and exhibitors at an exhibition.SOLUTION: A server is equipped with a profile information registration unit, an exhibition entrance unit, a profile information exchange unit, and a communication unit. The profile information registration unit obtains profile information of exhibition visitors and exhibitors of the exhibition, associates the profile information with unique identification information, to register the same in a storage unit. The exhibition entrance unit allows entrance to the exhibition if the entered identification information matches the identification information in the storage unit. The profile information exchange unit obtains the corresponding profile information from the storage unit when a visitor terminal or an exhibitor terminal sends exchange request information for the profile information, and outputs the profile information of the visitor to the exhibitor terminal and the profile information of the exhibitor to the visitor terminal. The communication unit enables the exchange of message information at the same time as the exchange of the profile information is established.SELECTED DRAWING: Figure 4

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] 2. Description of the Related Art Conventionally, there has been known a technique for exchanging business cards using two-dimensional codes (for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent Publication No. 2022-73321 Summary of the Invention [Problem to be solved by the invention]

[0004] However, in the above-mentioned Patent Document 1, it was not possible to smoothly exchange various information related to the exhibition between visitors and exhibitors.

[0005] The present invention has been made in consideration of the above circumstances, and aims to provide technology that enables smooth exchange of various types of information between visitors and exhibitors at an exhibition. [Means for solving the problem]

[0006] In order to achieve the above object, one aspect of the present invention is a profile information registration means for acquiring at least profile information relating to the profiles of visitors who attend the exhibition and exhibitors who exhibit at the exhibition, and for registering the acquired profile information of the visitors and exhibitors in a storage unit by linking the acquired profile information of the visitors and exhibitors with identification information unique to each of the visitors and exhibitors; an exhibition reception means for executing a process of permitting entry of the visitor to the exhibition when identification information unique to the visitor input by the visitor at the reception of the exhibition matches identification information unique to the visitor linked to the registered profile information of the visitor; a profile information exchange means for, when a request for exchange of profile information of a specific exhibitor is transmitted from a visitor terminal of a specific visitor and / or a request for exchange of profile information of a specific visitor is transmitted from an exhibitor terminal of a specific exhibitor at the exhibition, acquiring profile information of the specific visitor and the specific exhibitor related to the exchange request information from a storage unit, outputting the profile information of the specific visitor to the exhibitor terminal, and outputting the profile information of the specific exhibitor to the visitor terminal, thereby completing the exchange of the profile information; a communication means for executing a process for enabling an exchange of message information between the visitor terminal and the exhibitor terminal at the same time as the exchange of profile information is established at the exhibition; The information processing device includes: Effect of the Invention

[0007] According to the present invention, various information relating to an exhibition can be smoothly exchanged between visitors and exhibitors. [Brief description of the drawings]

[0008] [Figure 1] 1 is a diagram showing an overview of services provided by an information processing system according to an embodiment of the present invention. [Diagram 2] 1 is a block diagram showing an example of a system configuration of an information processing system according to an embodiment of the present invention. [Diagram 3] 3 is a block diagram showing an example of a hardware configuration of a server in the information processing system of FIG. 2. [Figure 4] 3 is a functional block diagram showing an example of a functional configuration of a server in the information processing system of FIG. 2. [Diagram 5] 3 is a flowchart showing an example of an exhibition reception process executed by a server in the information processing system of FIG. 2. [Figure 6] 3 is a flowchart showing an example of a profile information exchange process executed by a server in the information processing system of FIG. 2. [Figure 7] 3 is a flowchart showing an example of a message information exchange process executed by a server in the information processing system of FIG. 2. [Figure 8] FIG. 11 is a diagram showing an example of profile information. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] (Embodiment) <Summary> Hereinafter, an embodiment of the present invention will be described with reference to the drawings. Fig. 1 is a diagram showing an overview of a service (hereinafter, referred to as this service) provided by an information processing system according to one embodiment of the present invention. The purpose of this service is to enable smooth exchange of various information related to an exhibition between visitors and exhibitors. Specifically, the purpose is to enable both visitors and exhibitors to smoothly use this service to handle reception at an exhibition, exchange of business cards (exchange of profile information) between visitors and exhibitors, communication based on the exchange of business cards, and customer attraction after the exhibition, such as sending out information about the next exhibition. By using this service, a series of processes at an exhibition, including reception, can be completed. At the reception, for example, a visitor who has pre-registered (described below) uses their own device to read a two-dimensional reception code (one example) and completes the reception process. Visitor information is pre-registered, and visitors who have read the reception two-dimensional code can be immediately identified, allowing visitors to check in smoothly. When exchanging business cards, visitors and exhibitors who have registered (described below) load their profile information on one side or on the other to complete the exchange. This profile information is registered in advance, so the exchange can be completed simply by the visitors and exhibitors loading it on each other's terminals. After exchanging business cards, visitors and exhibitors can start exchanging messages. Because the identification information of the visitor and exhibitor is linked to the profile information of the visitor and exhibitor exchanged, the visitor and exhibitor can exchange messages simply by calling up the profile information exchanged from a terminal, for example. In this way, by using this service, the series of steps at an exhibition, such as reception, exchanging business cards, and communication that starts from exchanging business cards, can be carried out without interruption. Furthermore, by using this service, for example, exhibitors can retrieve the exchanged information from their terminals and immediately send invitations to the next exhibition, making it easier to carry out tasks such as attracting customers. In other words, the information obtained at the exhibition can be used effectively.

[0010] Returning to the explanation of FIG. 1, user U1 is a visitor who participates in the exhibition (hereinafter referred to as visitor U1). User U2 is an exhibitor who participates in the exhibition (hereinafter referred to as exhibitor U2). User U3 is the organizer who organizes the exhibition (hereinafter referred to as organizer U3). When an exhibition is held, upon notification from organizer U3, exhibitor U2 registers with this service to participate in the exhibition. Exhibitor U2 registers, for example, his / her career history, products, brochures, and videos of the production of the products, etc. Exhibitor U2 who has completed registration is given a unique account (identification information) on this service. Next, organizer U3 and exhibitor U2 who has completed registration notify visitor U1 that an exhibition will be held. Visitor U1 who has been notified then pre-registers to participate in the exhibition. Visitor U1 registers, for example, his / her name, the company and department he / she belongs to, etc. Visitor U1 who has completed pre-registration is given a unique account on this service. The accounts given to exhibitor U2 and visitor U1 can be used at multiple exhibitions. For example, an account obtained to participate in Exhibition A (E1 in Fig. 1) is also valid for Exhibition B (E2 in Fig. 1) and Exhibition C (E3 in Fig. 1). The accounts granted to exhibitor U2 and visitor U1 are linked to the profile information of the aforementioned visitor U1 and exhibitor U2 and are registered. Visitor U1 and exhibitor U2 who have acquired unique accounts on this service participate in an exhibition. At an exhibition, scenes such as reception and exchanging business cards are expected, and by using this service, visitor U1 and exhibitor U2 can smoothly carry out these tasks, and furthermore, even after the exhibition has been held, they can utilize the information obtained at the exhibition to attract customers. In this embodiment, the term "exhibition" does not refer to an online exhibition, but to a real exhibition where people actually visit the venue and negotiate products, etc.

[0011] <System configuration> FIG. 2 is a block diagram showing an example of a system configuration of an information processing system according to an embodiment of the present invention. The information processing device constituting the information processing system according to this embodiment is realized by a server 1. The server 1 is connected to a visitor terminal 2, an exhibitor terminal 3, an organizer terminal 4, and an administrator terminal 5 via a predetermined network N such as the Internet. The visitor terminal 2, the exhibitor terminal 3, the organizer terminal 4 and the administrator terminal 5 are, for example, information processing terminals such as personal computers (PCs), tablets, smartphones, etc. Note that, although each terminal is described here as being one unit, there may be multiple units each connected to the server 1. Also, although, in this embodiment, there is described as being one unit of server 1, there may be multiple units of server 1.

[0012] <Server 1 hardware configuration> FIG. 3 is a block diagram showing an example of a hardware configuration of the server 1 according to the embodiment. The server 1 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a bus 14, an input / output interface 15, an output unit 16, an input unit 17, a memory unit 18, a communication unit 19, and a drive 20.

[0013] The CPU 11 executes various processes according to a program recorded in the ROM 12 or a program loaded from the storage unit 18 to the RAM 13. The RAM 13 also stores data and the like required for the CPU 11 to execute various processes. The CPU 11, the ROM 12, and the RAM 13 are interconnected via a bus 14. An input / output interface 15 is also connected to this bus 14.

[0014] The input / output interface 15 is connected to an output unit 16, an input unit 17, a memory unit 18, a communication unit 19, and a drive 20. The output unit 16 is composed of a display, a speaker, etc., and outputs various information as images and sounds. The input unit 17 is composed of a keyboard, a mouse, etc., and inputs various information. The memory unit 18 is composed of a hard disk, a DRAM (Dynamic Random Access Memory), etc., and stores various data. The communication unit 19 communicates with other targets (for example, the visitor terminal 2 in FIG. 2) via short-range wireless communication or a network N including the Internet.

[0015] The drive 20 is provided as necessary. Removable media 21, which may be a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory, is appropriately mounted in the drive 20. A program read from the removable media 21 by the drive 20 is installed in the storage unit 18 as necessary. The removable media 21 can also store various data stored in the storage unit 18 in the same manner as the storage unit 18.

[0016] <Hardware configuration of visitor terminal 2> Although the hardware configuration of the visitor terminal 2 is not specifically shown here, it is basically the same as the hardware configuration of the server 1 described above. That is, it is equipped with a CPU, a ROM, a RAM, a bus, an input / output interface, an output unit, an input unit, a memory unit, a communication unit, and a drive. The visitor terminal 2 is equipped with a display unit 2a and an audio output unit 2c as output units, and an imaging unit 2b as input unit. The display unit 2a is equipped to display, for example, the profile information of visitor U1 described below and the establishment of an exchange of profile information. The imaging unit 2b is a so-called camera, and is equipped to read, for example, the profile information of exhibitor U2 displayed on the exhibitor terminal 3. The audio output unit 2c is a so-called speaker, and is equipped to output, as sound, the exchange completion information described below.

[0017] <Hardware configuration of Exhibitor Terminal 3> Although the hardware configuration of the exhibitor terminal 3 is not specifically shown here, it is basically the same as the hardware configuration of the server 1 described above. That is, it is equipped with a CPU, a ROM, a RAM, a bus, an input / output interface, an output unit, an input unit, a memory unit, a communication unit, and a drive. The exhibitor terminal 3 is equipped with a display unit 3a and an audio output unit 3c as output units, and an imaging unit 3b as input unit. The display unit 3a is equipped to display, for example, the profile information of the exhibitor U2 described below and the establishment of the exchange of profile information. The imaging unit 3b is a so-called camera, and is equipped to read, for example, the profile information of the visitor U1 displayed on the visitor terminal 2. The audio output unit 3c is a so-called speaker, and is equipped to output the exchange completion information described below by sound.

[0018] <Hardware configuration of the host terminal 4 and the administrator terminal 5> Although the hardware configuration of the organizer terminal 4 and the administrator terminal 5 is not specifically illustrated here, it is basically the same as the hardware configuration of the above-mentioned server 1. That is, each of them includes a CPU, a ROM, a RAM, a bus, an input / output interface, an output unit, an input unit, a memory unit, a communication unit, and a drive.

[0019] The above-described server 1 realizes various processes described below through cooperation between various hardware and software. Also, the visitor terminal 2, exhibitor terminal 3, organizer terminal 4, and administrator terminal 5 realize various processes described below through cooperation between various hardware and software.

[0020] <Functional configuration> FIG. 4 is a functional block diagram showing an example of a functional configuration of the server 1 in the information processing system of FIG.

[0021] As described above, the server 1 includes a CPU 11, a memory unit 18, a communication unit 19, etc. The server 1 is connected to a visitor terminal 2, an exhibitor terminal 3, a organizer terminal 4, and an administrator terminal 5 via the communication unit 19.

[0022] In the CPU 11 of the server 1, a profile information registration unit 111, an exhibition reception unit 112, a profile information exchange unit 113, a communication unit 114, an exchange completion information output unit 115, an exhibition management unit 116, and a questionnaire unit 117 function.

[0023] In the storage unit 18 of the server 1, a visitor information DB (database) 181, an exhibitor information DB 182, a management information DB 183, an exchange information DB 184, and a questionnaire information DB 185 are constructed in this one area.

[0024] The profile information registration unit 111 registers the profile information of the visitor U1 and the exhibitor U2. Specifically, the profile information registration unit 111 acquires at least the profile information related to the profiles of the visitor U1 and the exhibitor U2, and registers the acquired profile information of the visitor U1 and the exhibitor U2 in the storage unit 18 in association with identification information unique to each of the visitor U1 and the exhibitor U2. Visitor U1 pre-registers to participate in the exhibition. Visitor U1 uses visitor terminal 2 to input his / her profile information. Exhibitor U2 also pre-registers to participate in the exhibition. Exhibitor U2 uses exhibitor terminal 3 to input his / her profile information in the same way as visitor U1. Here, the profile information of visitor U1 is information that describes visitor U1 himself, such as his name, and includes information that includes items that would be written on a business card. Items that would be written on a business card include, for example, name, company name, department, and phone number. In the advance registration made by visitor U1, other items are also included in the profile information, such as the brand he is in charge of, his nickname, hobbies, SNS accounts, and a facial image of visitor U1. In addition, the profile information of exhibitor U2 is information that describes exhibitor U2 himself, and in the registration made by exhibitor U2, other items are also included in the profile information, such as items that would be written on a business card (name, brand name, email address, phone number, etc.), as well as SNS accounts, products and services, pamphlets, videos of product creation, store interiors and media coverage, and private images. The entered profile information of visitor U1 and exhibitor U2 is acquired by the profile information registration unit 111 via the communication unit 19 and stored in the visitor information DB181 and exhibitor information DB182 described below, linked to identification information unique to visitor U1 and exhibitor U2. The unique identification information for each visitor U1 and exhibitor U2 can be used at one or multiple exhibitions. This reduces the burden on visitor U1, exhibitor U2, etc. by eliminating the need to register for each exhibition. Note that the aforementioned "multiple exhibitions" includes, for example, multiple exhibitions held at one venue, exhibitions held multiple times throughout the year, etc. The profile information may include identification information of visitor U1 and exhibitor U2 on social media. This makes it easier to view posts on social media by visitor U1 and exhibitor U2, and makes it easier for visitor U1 to trust and feel familiar with exhibitor U2, and vice versa. The identification information of visitor U1 and exhibitor U2 on social media may be, for example, an SNS account that uniquely identifies visitor U1 and exhibitor U2.

[0025] The exhibition reception unit 112 executes a process related to reception at the exhibition. Specifically, when identification information unique to the visitor U1 input by the visitor U1 at the reception at the exhibition matches identification information unique to the visitor U1 linked to the registered profile information of the visitor U1, the exhibition reception unit 112 executes a process to permit the visitor U1 to enter the exhibition. First, the visitor U1 logs in to this service at the exhibition reception desk. An application related to this service may be downloaded to the visitor terminal 2 in advance, and the visitor U1 may log in by starting this application. The visitor U1 inputs identification information unique to the visitor U1 when logging in. Next, the visitor U1 reads, for example, a two-dimensional code for reception placed at the reception desk with the visitor terminal 2. The visitor terminal 2 that reads the two-dimensional code transmits the identification information unique to the visitor U1 to the server 1. The server 1 acquires the identification information unique to the visitor U1 transmitted from the visitor terminal 2 from the exhibition reception unit 112 via the communication unit 19. The exhibition reception unit 112 collates the acquired identification information of the visitor U1 with the identification information unique to the visitor U1 linked to the profile information of the visitor U1 stored in the visitor information DB 181 described later, and if they match, outputs, for example, reception permission information to the visitor terminal 2. The profile information of visitor U1 is pre-registered and linked to the identification information of visitor U1, so that visitor U1 who has checked in can be immediately identified, and visitor U1 can check in smoothly. The fact of reception of visitor U1 is stored in the exchange information DB 184, which will be described later, by the exhibition reception unit 112. When storing this information, the exhibition reception unit 112 may add information tagged with a predetermined tag by, for example, the organizer U3, such as "important customer," to the information related to the fact of the exchange (for example, the parties involved), and store the information in the exchange information DB 184. This can reduce the workload of, for example, the organizer U3 when sending a thank-you letter to visitor U1 after the exhibition ends. The organizer U3 may tag the visitors U1 by using the organizer terminal 4. The organizer U3 may have a list of visitors U1 who have participated in past exhibitions that the organizer U3 has hosted. The organizer U3 may tag each visitor U1 on the list as an "important customer" based on this list. The information on the visitors U1 who participated in the past exhibitions and the tag information are transmitted from the organizer terminal 4, and are acquired by the exhibition management unit 116, which will be described later, and stored in the management information DB 183. The exhibition reception unit 112, for example, collates the information on the visitors U1 who participated in the past exhibitions stored in the management information DB 183 with the information on the visitor U1 who performed the reception, and if they match, adds the tag information to the information on the fact of reception.

[0026] The profile information exchange unit 113 exchanges profile information. Specifically, when a request for exchanging profile information of a specific exhibitor U2 is transmitted from the visitor terminal 2 of a specific visitor U1 at an exhibition, and / or a request for exchanging profile information of a specific visitor U1 is transmitted from the exhibitor terminal 3 of a specific exhibitor U2, the profile information exchange unit 113 obtains the profile information of the specific visitor U1 and the specific exhibitor U2 related to the exchange request information from the storage unit 18, outputs the profile information of the specific visitor U1 to the exhibitor terminal 3, and outputs the profile information of the specific exhibitor U2 to the visitor terminal 2, thereby completing the exchange of profile information.

[0027] First, the profile information exchange unit 113 receives profile information exchange request information transmitted, for example, from the visitor terminal 2 and the exhibitor terminal 3, or from either the visitor terminal 2 or the exhibitor terminal 3. Exchange request information refers to information related to a request to exchange information, and an example of exchange request information is information related to a request from visitor U1 to exchange profile information with exhibitor U2. The profile information exchange unit 113 acquires profile information corresponding to the transmitted exchange request information by referring to a visitor information DB 181 and an exhibitor information DB 182, which will be described later. The profile information exchange unit 113 may acquire identification information unique to each of visitor U1 and exhibitor U2 from the visitor terminal 2 and exhibitor terminal 3 to which the exchange request information was transmitted, and search for the identification information from the visitor information DB 181 and exhibitor information DB 182. Since the profile information and the identification information are linked, it becomes easy to acquire the profile information by searching for the identification information. The profile information exchange unit 113 outputs the acquired profile information of visitor U1 to the exhibitor terminal 3, and also outputs the acquired profile information of exhibitor U2 to the visitor terminal 2. One aspect of this "output to the exhibitor terminal 3 and also output to the visitor terminal 2" includes reading a two-dimensional code or the like. For example, visitor U1 reads a two-dimensional code corresponding to the profile information of exhibitor U2 displayed on the display unit 3a of the exhibitor terminal 3 using the imaging unit 2b (camera) of the visitor terminal 2. Then, the profile information of exhibitor U2 is displayed on the display unit 2a of the visitor terminal 2, and the profile information of visitor U1 is output to the exhibitor terminal 3 under the control of the profile information exchange unit 113. The output profile information of visitor U1 may be displayed on the display unit 3a of the exhibitor terminal 3. By reading the two-dimensional code, the profile information of visitor U1 acquired by the profile information exchange unit 113 is output to the exhibitor terminal 3, and the acquired profile information of exhibitor U2 is output to the visitor terminal 2. In other words, the respective profile information is exchanged. Note that the profile information exchange unit 113 may, for example, be controlled so as not to output all of the profile information of visitor U1 and exhibitor U2. For example, profile information that visitor U1 or exhibitor U2 does not wish to exchange may not be exchanged. The profile information displayed by the exhibitor U2 on the exhibitor terminal 3 is assumed to be stored in a storage unit (not shown) of the exhibitor terminal 3 under the control of the profile information exchange unit 113. Exhibitor U2 may use the camera (imaging unit 3b) of exhibitor terminal 3 to read the two-dimensional code corresponding to the profile information of visitor U1 displayed on display unit 2a of visitor terminal 2. Furthermore, the exchange of profile information may be performed without using a two-dimensional code as described above, for example, by outputting a Uniform Resource Locator (URL) indicating the location of the profile information to exhibitor terminal 3 and visitor terminal 2 by profile information exchange unit 113. In such a case, visitor U1 and exhibitor U2 can obtain their respective profile information by accessing the URL.

[0028] For example, when exhibitor U2 is not at the booth, visitor U1 can simply read the two-dimensional code placed at the booth using visitor terminal 2 to exchange profile information. Profile information can also be exchanged between visitors U1, between exhibitors U2, between visitor U1 and organizer U3, or between exhibitors U2 and organizer U3. For example, visitors U1 and exhibitors U2 who meet at the exhibition exchange profile information with each other using visitor terminal 2 or exhibitor terminal 3. Organizer U3, who is organizing the exhibition, exchanges profile information with visitor U1 and exhibitor U2 using organizer terminal 4. This has the advantage of expanding the network between visitor U1 and exhibitor U2, and the network between organizer U3 and visitor U1 and exhibitor U2. After the exchange of profile information is established, the fact of the exchange of profile information between visitor U1 and exhibitor U2 is stored in the exchange information DB 184, which will be described later, by the profile information exchange unit 113. When storing this, the profile information exchange unit 113 may add information tagged by visitor U1, such as "under negotiation," to information related to the fact of the exchange (for example, the parties), and store the information in the exchange information DB 184. This can reduce the burden on visitor U1, for example, when sorting the exchanged profile information after the exhibition ends. The establishment of the exchange of profile information refers to the point in time when the parties who wish to exchange have completed the exchange of their respective profile information. When the exchange of profile information between the parties who wish to exchange has been completed, the exchange completion information output unit 115, which will be described later, generates and outputs exchange completion information.

[0029] The communication unit 114 executes processes related to communication. Specifically, it executes processes that enable the exchange of message information between the visitor terminal 2 and the exhibitor terminal 3 at the same time as the exchange of profile information at the exhibition is established. Note that an application related to this service may be downloaded in advance to the visitor terminal 2 and the exhibitor terminal 3. Since the same application (application related to this service) is stored in both the visitor terminal 2 and the exhibitor terminal 3, the exchange of message information between the visitor terminal 2 and the exhibitor terminal 3 is carried out smoothly through the functions of the communication unit 114. The communication unit 114 may further generate a talk room for recording the exchange of messages between the visitor U1 and the exhibitor U2. Here, a talk room is a room in which the visitor U1 and the exhibitor U2 who have entered the talk room can exchange messages. This makes it easier for the visitor U1 and the exhibitor U2 to exchange messages. When the exchange of profile information between visitor U1 and exhibitor U2 is established, the communication unit 114 generates, for example, a talk room in which visitor U1 and exhibitor U2 can exchange messages. The communication unit 114 refers to the exchange information DB 184 described below to identify the parties with whom the exchange of profile information took place, and invites the parties to the talk room. After visitor U1 and exhibitor U2 accept the invitation, the exchange of messages in the talk room begins (the message exchange is displayed in the talk room). Since the fact that profile information has been exchanged is stored in the exchange information DB 184, by referring to this, the parties who will exchange message information can be immediately identified. In other words, visitor U1 and exhibitor U2 can exchange messages immediately after exchanging profile information. Messages may be exchanged one-to-one or among multiple people. Anyone who has unique identification information in this service can be invited to a chat room, so for example, people who have unique identification information in this service may form a group and exchange messages within that group. Furthermore, the exchange of message information between the visitor terminal 2 and the exhibitor terminal 3 may be carried out not only in a talk room (text chat) but also, for example, by video chat. For example, since it is possible to transition from an exchange in a talk room to an online conference, the communication unit 114 may execute a process to transition from text chat to video chat. This facilitates communication between people involved in the exhibition.

[0030] The exchange completion information output unit 115 outputs the exchange completion information. Specifically, when the exchange of profile information between the visitor U1 and the exhibitor U2 is established by the profile information exchange unit 113, the exchange completion information is output to both the visitor terminal 2 and the exhibitor terminal 3, or to either the visitor terminal 2 or the exhibitor terminal 3. More specifically, when both the visitor terminal 2 and the exhibitor terminal 3, or to either the visitor terminal 2 or the exhibitor terminal 3, acquire the exchange completion information output by the exchange completion information output unit 115, the exchange completion information output unit 115 executes a process to output the fact that the exchange completion information has been acquired by both the visitor terminal 2 and the exhibitor terminal 3, or to either the visitor terminal 2 or the exhibitor terminal 3, using at least one of text information, image information, and sound information. This makes it easier for the visitor U1 and the exhibitor U2 to recognize that the exchange of profile information has been established. When the exchange of profile information between visitor U1 and exhibitor U2 is established, exchange completion information output unit 115 refers to exchange information DB 184 described later to confirm the fact of the exchange. After confirmation, exchange completion information output unit 115 outputs exchange completion information indicating that the exchange of profile information has been established, for example, to visitor terminal 2. Exchange completion information output unit 115 may output to both visitor terminal 2 and exhibitor terminal 3. When visitor terminal 2 (exhibitor terminal 3) inputs this exchange completion information, visitor terminal 2 outputs a sound such as "Hi!" from audio output unit 2c (speaker) of visitor terminal 2. The output exchange completion information is not limited to sound, and may be, for example, text such as "Exchange established" or a moving image such as an animation indicating that the exchange has been established, displayed on display unit 2a.

[0031] The exhibition management unit 116 executes processes related to the management of the exhibition. Specifically, based on information input by the person managing the exhibition, it generates information related to the management of the exhibition, including at least a guide to the exhibition, and outputs it to the visitor terminal 2 and / or the exhibitor terminal 3. This reduces the burden of management work on the person managing the exhibition. The processing related to the management of an exhibition includes, for example, a process of notifying visitor U1 that an exhibition will be held. For example, the exhibition management unit 116 generates information related to an exhibition invitation using information related to a template of the invitation stored in the management information DB 183 described later. The exhibition management unit 116 generates invitation information by adding, for example, exhibition holding information stored in the management information DB 183 described later to the information related to the template. The generated invitation information is output by the exhibition management unit 116 to, for example, the visitor terminal 2. This allows visitor U1 to know that an exhibition will be held. The processing related to the management of an exhibition also includes, for example, processing related to business negotiations at the exhibition. The exhibition management unit 116, for example, accepts information related to a business negotiation request from the visitor terminal 2. For example, the invitation information output to the visitor terminal 2 includes information related to a business negotiation reservation at the exhibition, and for example, the exhibition management unit 116 displays a business negotiation reservation button on the visitor terminal 2. If visitor U1 wishes to have the business negotiation, he or she presses the reservation button. The exhibition management unit 116 accepts information related to the business negotiation reservation transmitted by the press. The exhibition management unit 116 also outputs the accepted information related to the business negotiation reservation to the exhibitor terminal 3. For example, the exhibition management unit 116 displays, on the exhibitor terminal 3, multiple time slots for business negotiations desired by visitor U1 and time slots available for business negotiations selected by exhibitor U2. After confirming visitor U1's desired time, exhibitor U2 selects an available time slot, for example by checking a time slot in which business negotiations are available. The exhibition management unit 116 acquires information related to the selected time slot in which exhibitor U2 is available for business negotiations, compares visitor U1's desired time slot with exhibitor U2's available time slot for business negotiations, determines the business negotiation time, and outputs the determined business negotiation reservation time to the visitor terminal 2. In other words, visitor U1 can make a reservation for business negotiations and can also confirm the date and time of the reserved business negotiation. The processing related to the management of an exhibition also includes, for example, a process of notifying visitor U1 of details of the exhibition to be held. The exhibition management unit 116, for example, acquires the event information stored in the management information DB 183 described below, and outputs the event information to the visitor terminal 2 of visitor U1 who has performed the above-mentioned pre-registration on the day before the exhibition opens. The event information includes, for example, information related to the exhibition venue (address, map of the venue, entry method, etc.), the date and time of the exhibition, etc. By outputting the event information to the visitor terminal 2 on the day before the exhibition, for example, visitor U1 can reconfirm the date and time, location, entry method, etc. of the exhibition. The processing related to the management of an exhibition also includes, for example, processing for providing information about upcoming exhibitions to visitors U1 and exhibitors U2. The exhibition management unit 116 may, for example, obtain schedule information indicating upcoming exhibitions from the management information DB 183, and output the schedule information to the visitor terminal 2 and exhibitor terminal 3, for example, periodically. The schedule information may include information related to the dates of the exhibition, etc. This can reduce the information gathering work of visitors U1 and exhibitors U2.

[0032] The questionnaire unit 117 executes processing related to the questionnaire. For example, the questionnaire unit 117 outputs questionnaire information to the visitor terminal 2 of the visitor U1 who has performed the above-mentioned pre-registration before the opening of the exhibition. The questionnaire information is information related to the questionnaire, and includes information related to questions to the visitor U1, such as "What brand are you looking for?" and "What is your purpose in visiting?". The visitor U1 answers the questions using the visitor terminal 2, and the questionnaire unit 117 acquires the answer information. The answer information acquired by the questionnaire unit 117 is stored in a questionnaire information DB 185, which will be described later. Before the exhibition begins, questionnaire information is output to the visitor terminal 2, and by obtaining the responses from visitor U1, the organizer U3, for example, can determine the expected number of visitors and the route that visitor U1 will take to get to the exhibition. Furthermore, the questionnaire unit 117 outputs questionnaire information to the visitor terminal 2 after the exhibition ends. The questionnaire information includes information related to specific items such as the level of satisfaction with the exhibition. The questionnaire unit 117 also outputs questionnaire information including questions, such as whether visitor U1 made any inquiries after the exhibition ends, to the exhibitor terminal 3 after the exhibition ends. Exhibitor U2 answers the questions using the exhibitor terminal 3, and the questionnaire unit 117 acquires the answer information. The answer information acquired by the questionnaire unit 117 is stored in the questionnaire information DB 185, which will be described later. After the exhibition, survey information is output to visitor terminal 2 and exhibitor terminal 3, and by obtaining the response information to this, for example, organizer U3 can learn the opinions (impressions, etc.) of visitor U1, and exhibitor U2 can also understand issues for future exhibitions. The above-mentioned survey information is stored in the survey information DB 185. The survey unit 117 reads out the survey information from the survey information DB 185 and outputs it, for example, to the visitor terminal 2 or the exhibitor terminal 3. The survey unit 117 also performs analysis using the response information stored in the survey information DB 185. The provision of the survey unit 117 makes it possible to analyze information related to the exhibition. The analyzed information is used, for example, for the next exhibition hosted by the organizer U3 (such as changing the venue layout).

[0033] Information about visitor U1 is stored in the visitor information DB 181. The information about visitor U1 includes at least the profile information entered during advance registration. The profile information of visitor U1 includes, for example, company name, assigned department, brand, job description, name, place of origin, academic background, career history, email address, phone number, etc., as well as nickname, hobbies, things to brag about, self-promotion, SNS accounts, and images such as a face image. The visitor information DB181 may store information related to matters (e.g., details of business negotiations with the exhibitor U2) that the visitor U1 has made a note of at the exhibition hall using the visitor terminal 2. The information related to the matters that have been made a note of is stored in the visitor information DB181 from the visitor terminal 2 via the communication unit 19.

[0034] The exhibitor information DB182 stores information about the exhibitor U2. The information about the exhibitor U2 includes at least the profile information of the exhibitor U2. The profile information includes, for example, the name, brand name, email address, and phone number, as well as, for example, SNS accounts, products and services, pamphlets, videos of product creation, store interiors, media coverage, and private images. The exhibitor information DB182 may also include information about matters that the exhibitor U2 takes notes on using the exhibitor terminal 3.

[0035] The information on visitor U1 and the information on exhibitor U2 are used, for example, for the exchange of profile information by the profile information exchange unit 113 described above. Immediately after the exchange of profile information, visitor U1 and exhibitor U2 can communicate with each other. This service is useful for visitor U1 and exhibitor U2 in that it allows them to communicate immediately without using the aforementioned email addresses or SNS accounts.

[0036] The management information DB 183 stores management information. The management information is information related to an exhibition, and is managed by the organizer U3 who manages the exhibition or the administrator of this service (not shown). The management information includes, for example, information related to the creation of invitations for an exhibition (templates, etc.), the number of visitors to the exhibition, business negotiations (reservation status, time, etc.), the exhibition venue (address, map of the venue, entry method, etc.), and the schedule of the exhibition to be held. The management information may include information related to a list of visitors U1 who have participated in past exhibitions hosted by the organizer U3. For example, this information is transmitted from the organizer terminal 4 or the administrator terminal 5 via the communication unit 19 and stored in the management information DB 183. Using the management information, the exhibition management unit 116 described above executes processing related to exhibition management.

[0037] The exchange information DB184 stores information recorded when information is exchanged at an exhibition. For example, when a visitor U1 performs reception, information related to the fact, time, place (venue), etc. of the reception is stored in association with identification information unique to the visitor U1 who performed the reception. For example, information such as "Type: Reception, Exchange Date and Time: July 20, 14:00, Venue: Y Exhibition (XX City), Person in Charge: Visitor F (Account XX)" is stored. Since the identification information unique to the visitor U1 who visited the exhibition and performed reception is stored in the exchange information DB184, it becomes easier for the organizer U3 to, for example, guide the visitor U1 to the exhibition. For example, the organizer U3 can use the organizer terminal 4 to refer to the reception data of a previously held exhibition that is stored in the exchange information DB184 and send an invitation to the exhibition that is to be guided to the visitor U1. In addition, when visitor U1 and exhibitor U2 exchange profile information at an exhibition, information related to the fact of the exchange, the time, the parties (visitor U1 and exhibitor U2), etc. is stored in association with identification information unique to the parties. For example, information such as "Type: Profile information exchange, Date and time: July 20, 14:00, Parties: Visitor H (account ○○) and exhibitor I (account △△)" is stored. By storing information related to the exchange of profile information in the exchange information DB 184, it becomes easier for visitor U1 and exhibitor U2 to organize information related to the exhibition, such as which exhibition they went to (exhibited at) and with whom they exchanged profile information. Then, for example, visitor U1 can use the profile information of exhibitor U2 with whom he exchanged profile information to perform, for example, product ordering operations. In this way, by providing the exchange information DB 184, those involved in the exhibition, such as the visitors U1, the exhibitors U2, and the organizers U3, can effectively utilize the information exchanged at the exhibition.

[0038] The questionnaire information DB 185 stores information related to questionnaires. For example, questionnaire information related to specific items of the exhibition, such as what brand visitor U1 is looking for, his / her satisfaction with the exhibition, whether or not there are any inquiries to exhibitor U2 after the exhibition, etc. are stored. Also, for example, response information to the questionnaires from the visitor terminal 2 and the exhibitor terminal 3 is stored. The questionnaire unit 117 described above uses the questionnaire information stored in the questionnaire information DB 185 to execute processing related to the questionnaire.

[0039] <Processing details: Exhibition reception processing> Fig. 5 is a flow chart showing an example of an exhibition reception process executed by the server 1 in the information processing system of Fig. 2. The exhibition reception process refers to a process related to reception for the exhibition. In step S1, the exhibition reception unit 112 acquires identification information unique to the visitor U1 that is input by the visitor U1 at the reception of the exhibition and output from the visitor terminal 2. Visitor U1 pre-registers to participate in an exhibition. In pre-registration, visitor U1 registers profile information, and at this time, identification information unique to visitor U1 is linked to the profile information of visitor U1 and registered by the profile information registration unit 111. Note that the identification information unique to visitor U1 can be used at one or more exhibitions. The profile information may also include identification information on SNS of visitor U1 and exhibitor U2. In step S2, the exhibition reception unit 112 checks whether the acquired identification information unique to the visitor U1 is registered in the storage unit 18. If it is registered (step S2-YES), the process proceeds to step S4. If it is not registered (step S2-NO), the process proceeds to step S3. In step S3, the profile information registration unit 111 registers the identification information of visitor U1. Here, a state in which identification information has not been registered (step S2-NO) may mean that visitor U1 has not registered in advance. In this case, the organizer U3 instructs visitor U1 to register at the exhibition hall. Visitor U1 registers his / her profile information at the exhibition hall. That is, the profile information is registered in the memory unit 18. The profile information is linked to identification information unique to visitor U1, so the identification information is also registered when the profile information is registered. In step S4, the exhibition reception unit 112 completes the reception of visitor U1. When completing the reception of visitor U1, the exhibition reception unit 112 checks whether the identification information unique to visitor U1 acquired in step S1 matches the identification information unique to visitor U1 linked to the profile information registered in the memory unit 18. If the identification information unique to visitor U1 acquired matches the identification information unique to visitor U1 linked to the profile information registered in the memory unit 18, the reception is completed, and if they do not match, the process returns to step S1.

[0040] <Processing content: Profile information exchange processing> Fig. 6 is a flowchart showing an example of a profile information exchange process executed by the server 1 in the information processing system of Fig. 2. The profile information exchange process refers to a process in which a visitor U1 and an exhibitor U2 exchange their respective profile information. In step S11, the profile information exchange unit 113 accepts the profile information exchange request information sent from the visitor terminal 2. Note that although the exchange request information is described as being sent from the visitor terminal 2, it may also be sent from the exhibitor terminal 3. In step S12, the profile information exchange unit 113 refers to the visitor information DB 181 and the exhibitor information DB 182 to acquire profile information corresponding to the transmitted exchange request information. In step S13, the profile information exchange unit 113 outputs the acquired profile information of visitor U1 to the exhibitor terminal 3, and outputs the acquired profile information of exhibitor U2 to the visitor terminal 2. This completes the exchange of profile information. One aspect of "outputting to the exhibitor terminal 3 and outputting to the visitor terminal 2" includes reading a two-dimensional code or the like. For example, visitor U1 reads a two-dimensional code corresponding to the profile information of exhibitor U2 displayed on the display unit 3a of the exhibitor terminal 3 using the imaging unit 2b (camera) of the visitor terminal 2. Then, the profile information of exhibitor U2 is displayed on the display unit 2a of the visitor terminal 2, and the profile information of visitor U1 is output to the exhibitor terminal 3 under the control of the profile information exchange unit 113. The output profile information of visitor U1 may be displayed on the display unit 3a of the exhibitor terminal 3. By reading the two-dimensional code, the profile information of visitor U1 acquired by the profile information exchange unit 113 is output to the exhibitor terminal 3, and the acquired profile information of exhibitor U2 is output to the visitor terminal 2. That is, the respective profile information is exchanged. It is assumed that the profile information displayed by the exhibitor U2 on the exhibitor terminal 3 is stored in a storage unit (not shown) of the exhibitor terminal 3 under the control of the profile information exchange unit 113.

[0041] <Processing content: Message information exchange processing> Fig. 7 is a flow chart showing an example of a message information exchange process executed by the server 1 in the information processing system of Fig. 2. The message information exchange process refers to a process for exchanging messages between a visitor U1 and an exhibitor U2. In step S21, the communication unit 114 acquires exchange completion information indicating that the exchange of profile information has been established. In step S22, the communication unit 114 generates, for example, a talk room in which the visitor U1 and the exhibitor U2 can exchange messages, which makes it easier for the visitor U1 and the exhibitor U2 to exchange messages. In step S23, communication section 114 confirms the fact of the exchange of profile information stored in exchange information DB 184, and identifies the parties involved in the exchange of profile information. In step S24, the communication unit 114 invites the parties who have exchanged profile information to the talk room. In step S25, the communication unit 114 obtains approval of the invitation from the visitor U1 and the exhibitor U2. After obtaining approval from the visitor U1 and the exhibitor U2, message information can be exchanged between the visitor terminal 2 and the exhibitor terminal 3.

[0042] <Screen example> FIG. 8 is a diagram showing an example of profile information. Fig. 8 shows an example of the exchange of profile information between visitor U1 and exhibitor U2, screen G displayed on visitor terminal 2 after the exchange, and the profile information displayed on screen G. Note that in Fig. 8, it is assumed that visitor U1 outputs his / her profile information to visitor terminal 2 as a two-dimensional code, and exhibitor U2 reads the profile information of visitor U1. In this service, the profile information of visitor U1 that visitor U1 enters in advance during registration includes, for example, company name, assigned department, brand, email address, telephone number, fax number, name, place of origin, academic background, career history, etc. These are items that are generally written on paper business cards, but in this service, the profile information also includes job content, nickname, hobbies, things to brag about, self-promotion, and SNS accounts. The profile information also includes images, and in addition to general facial images, it includes illustrations of faces, companies and stores, hobbies, family, company logos, company characters, and images at work and private time. In addition, for example, the profile information of exhibitor U2 includes images related to products and store interiors, images that have been published in the media, as well as brochures and videos of product creation. As mentioned above, by including information that goes beyond just general matters, visitor U1 and exhibitor U2 can more easily trust and feel familiar with each other. For example, let's say exhibitor U2 views a post from visitor U1 through a social media account included in the profile information. Suppose they find a mutual friend there. This makes it easier for them to feel familiar with each other. This means that it is easier to become friends with the other person and have a conversation. Both visitor U1 and exhibitor U2 can enjoy this effect because the social media account is included in the profile information. In addition, by including images of products or the interior of a store, or information such as product production videos or brochures in the profile information, it becomes easier for visitor U1 to obtain information about exhibitor U2, for example. Visitor U1 and exhibitor U2 can obtain the aforementioned benefits by exchanging profile information at the exhibition, which includes information not available on paper business cards.

[0043] <Summary> Although the embodiment of the information processing device of the present invention has been described above, the present invention is not limited to the above-described embodiment. Furthermore, the effects described in the embodiment are merely a list of the most preferable effects resulting from the present invention, and the effects of the present invention are not limited to those described in the embodiment.

[0044] In another embodiment, for example, the exhibitor U2 may know the expected number of visitors to the exhibition after sending the exhibition invitation. Also, by pre-registering, the visitor U1 may enjoy benefits such as receiving exhibition topics (popular brands) and messages from the organizer U3, receiving information on upcoming exhibitions, receiving novelty gifts on a first-come, first-served basis, receiving exhibition stamps, knowing how crowded the venue is, knowing the best time to go, being able to enter the online exhibition, interacting at the offline venue, being able to participate in and apply for seminars, being able to register in one's schedule, and being ranked higher for the number of visits to the exhibition. After the exhibition ends, a thank-you message may be sent to the visitor U1 by, for example, the exhibition management unit 116. In this case, for example, a message may be sent individually to the visitor U1 with a high level of importance, and a message may be sent simultaneously to the visitor U1 with a low level of importance. Also, for example, the exhibition management unit 116 may perform control so that information about exhibitions or brands that the visitor U1 is interested in is sent to the visitor terminal 2. Also, for example, the exhibition management unit 116 may enable the visitor terminal 2 to acquire new information from the brands checked by the visitor U1. Also, for example, the exhibition management unit 116 may perform control such as registering an exhibition that the visitor U1 is interested in in the schedule of the visitor U1 so that the exhibition can be managed by the visitor terminal 2, for example. Also, for example, the communication unit 114 may execute a video chat function so that the exhibitor U2 can broadcast live from the exhibition hall. In this case, the visitor U1 who is a viewer can ask questions to the exhibitor U2. Also, the communication unit 114 may transmit, for example, the URL of a booth page that interests the visitor U1 to the visitor terminal 2 so that the visitor U1 can immediately access the booth page. Also, for example, the exhibition management unit 116 may periodically send to the exhibitor terminal 3, for example, the frequency of visits to the page of visitor U1 or the number of checks, so that the exhibitor U2 can understand the level of interest of the visitor U1 who has connected with the exhibitor U2 through this service. Furthermore, although the present embodiment has been described taking an example of a real exhibition, the exhibition may be an online exhibition. A common application related to this service may be downloaded to the visitor terminal 2, the exhibitor terminal 3, and the organizer terminal 4. For example, in the case of exchanging profile information at an online exhibition, the storage location (e.g., URL) of the profile information may be displayed on the screen of the visitor terminal 2 and the exhibitor terminal 3, respectively, and the profile information may be exchanged by accessing the displayed location.

[0045] In this embodiment, the hardware configuration shown in Fig. 3 is merely an example for achieving the object of the present invention, and is not particularly limited. In other words, the functional configuration shown in Fig. 4 is merely an example, and is not particularly limited. That is, it is sufficient that the information processing device has a function capable of executing the above-mentioned series of processes as a whole, and the type of functional block used to realize this function is not particularly limited to the example of Fig. 4.

[0046] In addition, the locations of the functional blocks are not particularly limited to those shown in Fig. 4 and may be arbitrary. For example, the functional blocks of server 1 may be distributed among multiple servers. Furthermore, one functional block may be configured as a single piece of hardware, a single piece of software, or a combination of both.

[0047] Furthermore, for example, when a series of processes is executed by software, a program constituting the software is installed into a computer or the like from a network or a recording medium. Furthermore, the computer may be a computer incorporated into dedicated hardware.

[0048] The computer may be a computer capable of executing various functions by installing various programs thereon, such as a server, a general-purpose smartphone, or a personal computer.

[0049] Furthermore, for example, the recording medium containing such a program may not only be constituted by a removable medium (not shown) that is distributed separately from the device main body in order to provide the program to the user, but may also be constituted by a recording medium that is provided to the user in a state in which it is pre-installed in the device main body.

[0050] In this specification, the steps of the program recorded on the recording medium include not only processes performed in chronological order, but also processes that are not necessarily performed in chronological order but are performed in parallel or individually. In addition, in this specification, the term "system" refers to an overall device composed of multiple devices or multiple means.

[0051] A recording medium containing such a program may be constituted not only by the removable medium 21 in FIG. 3 that is distributed separately from the device body in order to provide the program to the user, but also by a recording medium etc. that is provided to the user in a state in which it is pre-installed in the device body. The removable medium 21 is, for example, a magnetic disk (including a floppy disk), an optical disk, a magneto-optical disk, etc. The optical disk is, for example, a CD-ROM (Compact Disk-Read Only Memory), a DVD (Digital Versatile Disk), etc. The magneto-optical disk is, for example, a MD (Mini-Disk), etc. The recording medium provided to the user in a state in which it is preinstalled in the device main body is composed of, for example, the ROM 12 in FIG. 3 in which the program is recorded, or a hard disk included in the storage unit 18 in FIG.

[0052] In summary, the information processing apparatus to which the present invention is applied is sufficient if it has the following configuration, and can take various different embodiments. That is, an information processing device to which the present invention is applied (e.g., server 1 in FIG. 4) includes: a profile information registration means (e.g., profile information registration unit 111 in FIG. 4) that acquires at least profile information relating to the profiles of visitors who visit an exhibition and exhibitors who exhibit at the exhibition, and registers the acquired profile information of the visitors and exhibitors in a storage unit by linking it with identification information unique to the visitor and exhibitor, respectively; an exhibition reception means (e.g., exhibition reception unit 112 in FIG. 4) that executes a process of permitting entry of the visitor to the exhibition when the identification information unique to the visitor input by the visitor at the reception of the exhibition matches the identification information unique to the visitor linked to the registered profile information of the visitor; and a profile information registration means (e.g., exhibition reception unit 112 in FIG. 4) that receives the profile information of a specific exhibitor from a visitor terminal of a specific visitor at the exhibition. The exhibition system further comprises a profile information exchange means (e.g., a profile information exchange unit 113 in FIG. 4) which, when a request for exchanging profile information of a specific visitor is transmitted from a storage unit and / or a request for exchanging profile information of a specific visitor is transmitted from an exhibitor terminal of a specific exhibitor, retrieves profile information of the specific visitor and the specific exhibitor related to the exchange request information from a memory unit and outputs the profile information of the specific visitor to the exhibitor terminal and the profile information of the specific exhibitor to the visitor terminal, thereby completing the exchange of the profile information, and a communication means (e.g., a communication unit 114 in FIG. 4) which executes a process to enable the exchange of message information between the visitor terminal and the exhibitor terminal simultaneously with the completion of the exchange of the profile information at the exhibition. According to the present invention, various information relating to an exhibition can be smoothly exchanged between visitors and exhibitors.

[0053] Furthermore, the exhibition may be one or more exhibitions, and the unique identification information of each of the visitors and the exhibitors may be information that can be used at the one or more exhibitions. According to the present invention, the burden on visitors, exhibitors, etc. can be reduced by, for example, eliminating the need to register for each exhibition.

[0054] The profile information may also include identification information of the visitor and the exhibitor on social media. According to the present invention, it becomes easier to view posts on social media from visitors and exhibitors, making it easier for visitors to develop trust and familiarity with exhibitors, and vice versa.

[0055] The communication means may further generate a talk room for recording the exchange of messages between the visitor and the exhibitor. According to the present invention, messages can be easily exchanged between visitors and exhibitors.

[0056] In addition, the venue may further include an exchange completion information output means (e.g., exchange completion information output unit 115 in Figure 4) for outputting exchange completion information to the visitor terminal and / or the exhibitor terminal when an exchange of profile information is established between the visitor and the exhibitor by the profile information exchange means, and the exchange completion information output means may further execute a process for causing the visitor terminal and / or the exhibitor terminal to output, when the visitor terminal and / or the exhibitor terminal have acquired the exchange completion information, a notification that the exchange completion information has been acquired using at least one of text information, image information, and sound information. According to the present invention, visitors and exhibitors can easily recognize that the exchange of profile information has been established.

[0057] The system may further include an exhibition management means (e.g., exhibition management unit 116 in FIG. 4) that generates information relating to exhibition management, including at least an exhibition guide, based on information input by a person managing the exhibition, and outputs the information to the visitor terminal and / or the exhibitor terminal. According to the present invention, the burden of management work on the person in charge of managing an exhibition can be reduced. [Explanation of symbols]

[0058] Reference Signs List 1 server, 2 visitor terminal, 3 exhibitor terminal, 4 organizer terminal, 5 administrator terminal, 111 profile information registration section, 112 exhibition reception section, 113 profile information exchange section, 114 communication section, 115 exchange completion information output section, 116 exhibition management section, 117 questionnaire section, 181 visitor information DB, 182 exhibitor information DB, 183 management information DB, 184 exchange information DB, 185 questionnaire information DB

Claims

1. a profile information registration means for acquiring at least profile information on the profiles of visitors who attend the online exhibition and exhibitors who exhibit at the online exhibition, linking the acquired profile information of the visitors and exhibitors with identification information unique to each of the visitors and exhibitors, registering the profile information in a storage unit, allowing the exhibitors to tag the visitors, and adding the tagged information to the exchange information and storing the tagged information; an online exhibition reception means for executing a process of permitting entry of the visitor to the online exhibition when identification information unique to the visitor inputted by the visitor at the reception of the online exhibition matches identification information unique to the visitor linked to the registered profile information of the visitor; a profile information exchange means for, when a request for exchanging profile information of a specific exhibitor is transmitted from a visitor terminal of a specific visitor and / or a request for exchanging profile information of a specific visitor is transmitted from an exhibitor terminal of a specific exhibitor at the online exhibition, acquiring profile information of the specific visitor and the specific exhibitor related to the exchange request information from a storage unit, outputting the profile information of the specific visitor to the exhibitor terminal and outputting the profile information of the specific exhibitor to the visitor terminal, and, when the exchange of the profile information is completed, displaying the completion of the profile information exchange on the visitor terminal and the exhibitor terminal, thereby completing the exchange of the profile information; a communication means for executing a process for enabling an exchange of message information between the visitor terminal and the exhibitor terminal at the same time as the exchange of profile information is established in the online exhibition; The communication means allows the exhibitor to attract visitors to the next online exhibition. Information processing device.

2. the online exhibition is one or more online exhibitions; The unique identification information of each of the visitors and the exhibitors is available at the one or more online exhibitions; The information processing device according to claim 1 .

3. The profile information includes identification information of the visitor and the exhibitor in SNS, Allowing exchange of profile information between the visitors, between the exhibitors, between the visitors and the organizers, and between the organizers and the exhibitors; The exhibitor can ascertain the number of visitors after sending out the invitations, After the exhibition, a thank you message will be sent by the exhibition management department. The information processing device according to claim 1 .

4. The communication means further generates a talk room for recording messages exchanged between the visitor and the exhibitor; Message information is exchanged between the visitor terminal and the exhibitor terminal via video chat. The information processing device according to claim 1 .

5. and an exchange completion information output means for outputting exchange completion information to the visitor terminal and / or the exhibitor terminal when the exchange of profile information between the visitor and the exhibitor is completed by the profile information exchange means, The exchange completion information output means further executes a process for causing the visitor terminal and / or the exhibitor terminal to output, when the visitor terminal and / or the exhibitor terminal acquires the exchange completion information, a message indicating that the exchange completion information has been acquired using at least one of text information, image information, and sound information. The information processing device according to claim 1 .

6. and an online exhibition management means for generating information related to management of the online exhibition, including at least a guide to the online exhibition, based on information input by a person managing the online exhibition, and outputting the information to the visitor terminal and / or the exhibitor terminal. The information processing device according to claim 1 .

7. A method for controlling an information processing device, comprising: a profile information registration step of acquiring at least profile information on the profiles of visitors who will attend the online exhibition and exhibitors who will exhibit at the online exhibition, linking the acquired profile information of the visitors and the exhibitors with unique identification information of the visitors and the exhibitors, respectively, and registering the profile information in a storage unit, the exhibitors tagging the visitors, adding the tagged information, and storing the tagged information in exchange information; an online exhibition reception step of executing a process of permitting entry of the visitor to the online exhibition when identification information unique to the visitor input by the visitor at the reception of the online exhibition matches identification information unique to the visitor linked to registered profile information of the visitor; a profile information exchange step, when a request for exchanging profile information of a specific exhibitor is transmitted from a visitor terminal of a specific visitor and / or a request for exchanging profile information of a specific visitor is transmitted from an exhibitor terminal of a specific exhibitor at the online exhibition, of acquiring profile information of the specific visitor and the specific exhibitor related to the exchange request information from a storage unit, outputting the profile information of the specific visitor to the exhibitor terminal and outputting the profile information of the specific exhibitor to the visitor terminal, and, when the exchange of the profile information is completed, displaying the completion of the profile information exchange on the visitor terminal and the exhibitor terminal, thereby completing the exchange of the profile information; a communication step of executing a process for enabling an exchange of message information between the visitor terminal and the exhibitor terminal at the same time as the exchange of profile information is established in the online exhibition; The communication step allows the exhibitor to attract visitors to the next online exhibition. Control methods.

8. A computer program for an information processing device, a profile information registration step of acquiring at least profile information on the profiles of visitors who will attend the online exhibition and exhibitors who will exhibit at the online exhibition, linking the acquired profile information of the visitors and the exhibitors with unique identification information of the visitors and the exhibitors, respectively, and registering the profile information in a storage unit, the exhibitors tagging the visitors, adding the tagged information, and storing the tagged information in exchange information; an online exhibition reception step of executing a process of permitting entry of the visitor to the online exhibition when identification information unique to the visitor input by the visitor at the reception of the online exhibition matches identification information unique to the visitor linked to registered profile information of the visitor; a profile information exchange step, when a request for exchanging profile information of a specific exhibitor is transmitted from a visitor terminal of a specific visitor and / or a request for exchanging profile information of a specific visitor is transmitted from an exhibitor terminal of a specific exhibitor at the online exhibition, of acquiring profile information of the specific visitor and the specific exhibitor related to the exchange request information from a storage unit, outputting the profile information of the specific visitor to the exhibitor terminal and outputting the profile information of the specific exhibitor to the visitor terminal, and, when the exchange of the profile information is completed, displaying the completion of the profile information exchange on the visitor terminal and the exhibitor terminal, thereby completing the exchange of the profile information; executing a communication step of executing a process for enabling an exchange of message information between the visitor terminal and the exhibitor terminal at the same time as the exchange of profile information is established in the online exhibition; The communication step allows the exhibitor to attract visitors to the next online exhibition. Computer program.

Images