Management system, management method and program

Abstract

To provide a management system, a management method, and a program that allow work of a person who maintains equipment and work of a person who manages an object to be performed independently when performing a setting change of the equipment installed in the object.SOLUTION: A setting change registration reception unit 201 accepts registration of a setting change related to equipment from a first operator who maintains the equipment installed in an object. A storage unit 101 stores setting change information indicating details of the setting change related to the accepted registration. An instruction reception unit 401 accepts an instruction to execute a setting change related to the stored setting change information from a second operator who manages the object. An execution unit 102 executes a setting change related to an accepted instruction for equipment 500.SELECTED DRAWING: Figure 3

Description

[Technical field]

[0001] The present disclosure relates to a management system, a management method, and a program. [Background technology]

[0002] There is known a management system that manages, via a network, a plurality of pieces of equipment, such as air conditioners and lighting, installed in properties such as office buildings, commercial facilities, etc. For example, Patent Document 1 discloses a technology for remotely managing air conditioners by transmitting air conditioning management data from a remote management server to the air conditioners. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] International Publication No. 2008 / 105354 Summary of the Invention [Problem to be solved by the invention]

[0004] In a property where multiple pieces of equipment are installed, when changing the layout of a floor, it may be necessary to change the settings of the equipment, such as changing the association between each piece of equipment and a remote control. The content of such changes to the settings of the equipment is determined by the maintenance company that maintains the equipment, based on the content of the layout change. In addition, in order to deal with any problems that may occur after the settings are changed, the manager who manages the property must check the operation of the equipment after the settings are changed.

[0005] Due to this situation, even when equipment is managed remotely, it is common for the settings of equipment to be changed in the presence of both the maintenance company and the manager in order to ensure that the changes are made without error. However, the attendance of both the maintenance company and the manager requires scheduling, which is a problem in that it is time-consuming. In addition, it takes time to execute the setting changes in order to coordinate the schedules of both parties. For this reason, there is a demand for technology that enables the work performed by the equipment maintenance company and the work performed by the property manager to be performed independently in order to eliminate the need for attendance.

[0006] The present disclosure has been made in consideration of the above circumstances, and aims to provide a management system, management method, and program that enable the work of a person maintaining equipment and the work of a person managing the property to be carried out independently when changing the settings of equipment installed in a property. [Means for solving the problem]

[0007] In order to achieve the above object, the management system according to the present disclosure includes: A management system that manages equipment installed in a property via a network, a setting change registration receiving means for receiving a registration of a setting change related to the facility device from a first worker who performs maintenance on the facility device; a storage means for storing setting change information indicating the content of the setting change related to the accepted registration; an instruction receiving means for receiving an instruction to execute a setting change related to the stored setting change information from a second operator who manages the property; and an execution unit for executing a setting change related to the received instruction for the facility device. picture, a collective setting registration receiving means for receiving from the second operator a collective setting registration for grouping a plurality of the setting changes related to the stored setting change information and executing the grouped changes collectively; The storage means stores collective setting information indicating the contents of the collective setting related to the accepted registration, The instruction receiving means receives an instruction to execute a plurality of setting changes related to the stored batch setting information, The execution means executes a plurality of setting changes related to the received instructions all at once, the setting change registration receiving means receives, from the first worker, a registration of a constraint for consecutively executing setting changes of a plurality of facility devices; the storage means stores constraint information indicating constraints related to the accepted registration in association with the setting change information; The batch setting registration receiving means registers a batch setting for collectively executing a plurality of setting changes related to the setting change information associated with the constraint information. Effect of the Invention

[0008] According to the present disclosure, a setting change specified by a person who maintains facility equipment is not immediately executed, but information on the setting change is temporarily stored, and the person who manages the property can execute the setting change at any timing. This makes it possible to provide a management system, management method, and program that enable the work of the person who maintains the facility equipment and the work of the person who manages the property to be performed independently when changing the settings of facility equipment installed in a property. [Brief description of the drawings]

[0009] [Figure 1] FIG. 1 is a diagram showing the relationship between a server device, a maintenance terminal device, a management terminal device, a portable terminal device, and facility devices included in a management system according to a first embodiment. [Diagram 2] FIG. 1 is a block diagram showing a hardware configuration of an information processing device that realizes a server device, a maintenance terminal device, a management terminal device, and a portable terminal device of a management system according to a first embodiment. [Diagram 3] FIG. 1 is a block diagram showing a functional configuration of a management system according to a first embodiment. [Figure 4] FIG. 1 is a diagram for explaining a change in the layout of a floor of a property according to the first embodiment; [Diagram 5] FIG. 1 is a diagram for explaining an image displayed on a screen of the maintenance terminal device according to the first embodiment; [Figure 6] FIG. 1 is a diagram for explaining an image displayed on a screen of a management terminal device according to the first embodiment; [Figure 7] FIG. 1 is a diagram for explaining an image displayed on a screen of a portable terminal device according to the first embodiment; [Figure 8] FIG. 1 is a sequence diagram showing a management process executed by a management system according to a first embodiment; [Figure 9] FIG. 11 is a block diagram showing the functional configuration of a management system according to a second embodiment. [Figure 10] FIG. 11 is a sequence diagram showing a management process executed by a management system according to a second embodiment. [Figure 11] FIG. 11 is a block diagram showing a functional configuration of a management system according to a third embodiment. [Figure 12] FIG. 13 is a diagram for explaining an image displayed on a screen of a portable terminal device according to a third embodiment. [Figure 13] FIG. 11 is a sequence diagram showing a management process executed by a management system according to a third embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] (Embodiment 1) The management system 1 is a system that manages equipment installed in a property via a network. The property is, for example, an office building, a commercial facility, etc. As shown in Fig. 1, the management system 1 according to the first embodiment includes a server device 100, one or more maintenance terminal devices 200, one or more management terminal devices 300, one or more portable terminal devices 400, one or more equipment devices 500, one or more control devices 600, and one or more operation terminal devices 700. Although Fig. 1 shows one property, there may be multiple properties.

[0011] The server device 100 is a device for remotely managing the facility equipment 500, and is, for example, a cloud server. For example, the server device 100 receives information related to the settings of the facility equipment from the maintenance terminal device 200 and the management terminal device 300, and transmits information related to the settings to the control device 600 to which the facility equipment 500 is connected.

[0012] The maintenance terminal device 200 is a device used by a maintenance contractor of the facility equipment 500, and is, for example, a personal computer, a tablet computer, or the like.

[0013] The management terminal device 300 is a device used by a property manager and is installed in the property. The management terminal device 300 connects to a control device 600 (described later) via a dedicated network in the property (not shown) and acquires information about the facility devices 500. The management terminal device 300 is, for example, a personal computer, a tablet computer, or the like.

[0014] The portable terminal device 400 is a device used by a property manager, and is a portable device. When the manager changes the settings of the facility equipment 500, the manager takes the portable terminal device 400 to a location where the facility equipment 500 to be changed is installed, and uses the portable terminal device 400 to instruct the execution of the setting change on the spot. The server device 100 executes the setting change upon receiving the instruction from the portable terminal device 400. The portable terminal device 400 is, for example, a tablet computer, a smartphone, or the like.

[0015] The facility equipment 500 is equipment installed in a property, such as an air conditioner, lighting equipment, etc. The facility equipment 500 is connected to the control device 600 via a dedicated network in the property (not shown). The facility equipment 500 receives information on settings transmitted by the server device 100 from the control device 600 and operates based on the received information.

[0016] The control device 600 is a device for controlling the facility equipment 500, and is, for example, a system controller. The control device 600 transmits and receives information to and from the facility equipment 500 and the operation terminal device 700 via a dedicated network in the property (not shown). The control device 600 also transmits and receives information to and from the server device 100 via a network 800.

[0017] The operation terminal device 700 is a device for operating facility equipment, such as a remote control for an air conditioner, a switch for a lighting device, etc. The operation terminal device 700 is connected to the control device 600 via a dedicated network within the property (not shown).

[0018] The network 800 is a wireless or wired communication network, such as the Internet, an intranet, an extranet, a LAN (Local Area Network), a VPN (Virtual Private Network), or a telephone network.

[0019] Next, with reference to FIG. 2, a hardware configuration of the information processing device 10 in which the server device 100, the maintenance terminal device 200, the management terminal device 300 and the portable terminal device 400 are realized will be described.

[0020] The information processing device 10 includes a processor 11 that executes various processes, a main memory unit 12 used as a working area for the processor 11, an auxiliary memory unit 13 that stores various data used in the processes of the processor 11, a communication unit 14 for communicating with external devices, an input unit 15 that acquires input information, an output unit 16 that presents various information, and an RTC (Real Time Clock) 17 that keeps time. The main memory unit 12, the auxiliary memory unit 13, the communication unit 14, the input unit 15, the output unit 16, and the RTC 17 are all connected to the processor 11 via a bus 18.

[0021] The processor 11 includes a CPU (Central Processing Unit). The processor 11 executes programs stored in the auxiliary storage unit 13 to realize various functions of the information processing device 10.

[0022] The main memory unit 12 includes a RAM (Random Access Memory). Programs are loaded into the main memory unit 12 from the auxiliary memory unit 13. The main memory unit 12 is used as a working area for the processor 11.

[0023] The auxiliary storage unit 13 includes a non-volatile memory such as an EEPROM (Electrically Erasable Programmable Read-Only Memory). In addition to programs, the auxiliary storage unit 13 stores various data used in the processing of the processor 11. In accordance with instructions from the processor 11, the auxiliary storage unit 13 supplies the processor 11 with data used by the processor 11 and stores the data supplied from the processor 11.

[0024] The communication unit 14 includes a network interface circuit for communicating with an external device. The communication unit 14 receives a signal from the external device and outputs data indicated by the signal to the processor 11. The communication unit 14 also transmits a signal indicating the data output from the processor 11 to the external device.

[0025] The input unit 15 includes input devices such as an input key, a pointing device, a radio wave intensity detection device, various sensors, etc. The input unit 15 acquires information input by a user of the information processing device 10 or detected information, and notifies the processor 11 of the acquired information.

[0026] The output unit 16 includes output devices such as an LCD (Liquid Crystal Display) and a speaker. The output unit 16 may be configured as a touch screen integrally formed with a pointing device constituting the input unit 15. The output unit 16 presents various information to the user according to instructions from the processor 11.

[0027] The RTC 17 is a clock device that includes an oscillation circuit using a crystal oscillator. The RTC 17 includes, for example, a built-in battery and continues to measure time even when the information processing device 10 is powered off.

[0028] Next, the functional configurations of the server device 100, the maintenance terminal device 200, the management terminal device 300, and the portable terminal device 400 included in the management system 1 will be described with reference to FIG.

[0029] Functionally, the server device 100 includes a storage unit 101 that stores information related to changes in settings of the facility equipment 500, and an execution unit 102 that executes changes in settings of the facility equipment 500.

[0030] The maintenance terminal device 200 functionally comprises a setting change registration receiving unit 201 that receives the registration of setting changes.

[0031] Functionally, the management terminal 300 comprises a batch setting registration receiving section 301 that receives the registration of batch settings for executing setting changes collectively.

[0032] The portable terminal device 400 functionally comprises an instruction receiving unit 401 that receives an instruction to execute a setting change, and a first determination unit 402 that determines whether the portable terminal device 400 is located in the vicinity of the facility device 500.

[0033] In the following, each of the above-mentioned functional units will be described taking as an example a case where it becomes necessary to change the association between the facility devices 500 and the operation terminal devices 700 when changing the layout of the floors of the property as shown in FIG.

[0034] Fig. 4 shows a floor plan 901 before the layout change, a floor plan 902 after the layout change, and a legend 903 for explaining the figures included in the floor plans 901 and 902. The floor plans 901 and 902 include figures showing an indoor unit of an air conditioner, lighting equipment, and a remote control for the air conditioner. The numbers in the figures showing the indoor unit of the air conditioner and the numbers near the figures showing the lighting equipment and the remote control for the air conditioner respectively indicate the identification numbers of the indoor unit, the lighting equipment, and the remote control. Note that the switches for the lighting equipment are omitted in Fig. 4.

[0035] For example, a property manager X contacts a maintenance company Y of the facility equipment 500 by email to change the floor layout as shown in Fig. 4, and requests the maintenance company Y to change the association between the facility equipment 500 and the operation terminal device 700. Having received the request, the maintenance company Y starts the work of registering the details of the setting change using the maintenance terminal device 200.

[0036] The setting change registration acceptance unit 201 of the maintenance terminal device 200 accepts registration of setting changes related to the facility devices 500 from the first worker. The setting change registration acceptance unit 201 also accepts registration of a constraint for consecutively executing setting changes of a plurality of facility devices 500 from the first worker. The setting change registration acceptance unit 201 is realized by cooperation between the processor 11, the communication unit 14, the input unit 15, and the output unit 16. The setting change registration acceptance unit 201 is an example of a setting change registration acceptance means.

[0037] The first worker is a person who maintains the facility equipment 500, for example, a maintenance company Y of the facility equipment 500. Moreover, the setting change is, for example, a change in the association between the facility equipment 500 and the operation terminal device 700. Note that the first worker may be a person who acts on behalf of the person who performs maintenance, or a person who has received a request or instruction from the person who performs maintenance, and it is sufficient that the setting change is registered based on the judgment of the person who performs maintenance.

[0038] For example, when the maintenance company Y performs an operation to start a setting change registration operation on the maintenance terminal device 200, the setting change registration acceptance unit 201 displays an image shown in FIG.

[0039] Image 904 in Fig. 5 includes table 905 for changing the association between indoor units of the air conditioner and the remote control, and table 906 for changing the association between lighting devices and switches. Setting change information and constraint information (described later) are registered in association with each other in tables 905 and 906. The setting change information in table 905 is information in which identification information of the remote control, identification information of the indoor unit before the change, and identification information of the indoor unit after the change are associated with each other. Furthermore, the setting change information in table 906 is information in which identification information of the switch, identification information of the lighting device before the change, and identification information of the lighting device after the change are associated with each other.

[0040] Here, the setting change information is information indicating the contents of the setting change registered by the first worker. Also, the identification information is information for identifying each device, and is indicated by a combination of an identification symbol for identifying the type of facility device 500 and operation terminal device 700 and an identification number shown in Fig. 4. In the following, the identification symbols of the indoor unit, lighting device, remote control, and switch are assumed to be "IU", "L", "R", and "SW", respectively. For example, the identification information "IU01" indicates the indoor unit with the identification number "01", and indicates the figure 907 in Fig. 4.

[0041] The constraint information is information indicating that the setting changes of the multiple equipment devices 500 must be performed consecutively. When changing the settings of the multiple equipment devices 500, problems may occur if the changes are not performed consecutively. For example, some air conditioners are equipped with a function that automatically detects indoor units associated with multiple remote controls or indoor units not associated with any remote control, and notifies an error and stops the operation of the air conditioner when detected. Setting changes of multiple air conditioners equipped with such a function must be performed consecutively. Therefore, the maintenance company of the equipment devices 500 also registers constraint information when registering setting changes. By registering the same label in the control information column of tables 905 and 906 in FIG. 5, it is indicated that the setting changes should be performed consecutively. Setting changes to which the same label is assigned are executed consecutively by the execution unit 102 described later.

[0042] For example, the maintenance company Y specifies the indoor units with identification information “IU05” and “IU06”, the remote controls with identification information “R02” and “R03”, the lighting devices with identification information “L11” and “L12”, and the switches with identification information “SW02” and “SW03” as the devices that require a change in the association between the facility devices 500 and the operation terminal device 700 when changing the layout in Fig. 4. Then, when the maintenance company Y inputs the identification information of the specified devices in the columns of the identification information of the indoor units after the change and the identification information of the lighting devices after the change in tables 905 and 906 in Fig. 5, the setting change registration receiving unit 201 transmits the contents of the input setting change to the server device 100.

[0043] Furthermore, in order to specify that the change in association of the indoor units with the remote controls having the identification information "R02" and "R03" is to be executed consecutively, the maintenance company Y inputs the same label "Constraint 1" into the constraint information field associated with the identification information "R02" and "R03" in Fig. 5. The setting change registration receiving unit 201 transmits the contents of the input constraint to the server device 100.

[0044] The storage unit 101 of the server device 100 stores setting change information indicating setting changes related to the accepted registration and constraint information indicating constraints. The storage unit 101 is realized by cooperation between the processor 11, the auxiliary storage unit 13, and the communication unit 14. The storage unit 101 is an example of a storage means.

[0045] For example, the storage unit 101 stores the information shown in tables 905 and 906 in FIG.

[0046] The bulk setting registration acceptance unit 301 of the management terminal device 300 accepts, from the second operator, the registration of a bulk setting for grouping multiple setting changes related to the stored setting change information and executing each group collectively. The bulk setting registration acceptance unit 301 also registers a bulk setting for collectively executing multiple setting changes related to the setting change information associated with constraint information. The bulk setting registration acceptance unit 301 is realized by the processor 11, the communication unit 14, the input unit 15, and the output unit 16 working together. The bulk setting registration acceptance unit 301 is an example of a bulk setting registration acceptance means.

[0047] The second worker is a person who manages the property, for example, the manager X who is resident at the property. The setting for collective execution is, for example, a setting for collectively changing the association between the facility devices 500 and the operation terminal device 700. The second worker may be a person who acts on behalf of the person who manages the property, or a person who receives a request or instruction from the person who manages the property, and it is sufficient that the registration of the setting for collective execution is triggered by the judgment of the person who manages the property.

[0048] For example, after the property manager X receives notification from the maintenance company Y that the registration of the setting changes has been completed, when the property manager X performs an operation to start the bulk setting work on the management terminal device 300, the bulk setting registration reception unit 301 displays the image shown in Figure 6 on the screen of the management terminal device 300.

[0049] Image 908 in Fig. 6 includes table 909 showing changes to the association between indoor units of air conditioners and remote controls, and table 910 showing changes to the association between lighting devices and switches. In addition to the information in table 905 in Fig. 5, collective setting information is associated and registered in table 909. Also, in addition to the information in table 906 in Fig. 5, collective setting information is associated and registered in table 910.

[0050] Here, the collective setting information is information indicating the contents of collective setting for grouping multiple setting changes related to the setting change information and executing them collectively for each group. When changing the settings of multiple facility devices 500, it is necessary to do so while taking into consideration the usage status of the property. For example, in the case of a property such as an office building or a commercial facility, if a floor is used by employees or a store on the floor is open, a change to the facility devices 500 on the floor will cause inconvenience to users of the property. To avoid this, if a setting change is attempted when all floors are not in use, the timing of execution will be limited, which will cause inconvenience to the manager. Therefore, the manager registers collective setting information for facility devices 500 for which setting changes can be executed collectively so that multiple setting changes can be executed collectively while taking into consideration the usage status of the property.

[0051] For example, the manager X registers collective setting information such that setting changes for the equipment 500 on the first floor are grouped as one group, and setting changes for the equipment 500 on the second floor are grouped as another group, and the setting changes for the group on the first floor are performed collectively, and the setting changes for the group on the second floor are performed collectively. At this time, the collective setting registration receiving unit 301 automatically registers the collective setting information so that the setting change information associated with the constraint information is executed collectively. As a result, the setting changes that are indicated by the maintenance company to be executed consecutively are always executed consecutively.

[0052] For example, when the administrator X considers the usage status of the property and determines that it is possible to collectively change the association of indoor units with remote controls with identification information "R02" and "R03" and the association of lighting devices with switches with identification information "SW02", he inputs the same label "Trigger 1" into the collective setting information fields associated with the identification information "R02", "R03", and "SW02" in FIG. 6 to specify that these setting changes are to be executed collectively. In addition, the administrator X inputs "Trigger 2" into the collective setting information field associated with the identification information "SW03" related to the other setting changes. The collective setting registration acceptance unit 301 transmits the contents of the input collective setting to the server device 100. Note that the collective setting information cannot assign different labels to setting changes with the same label in the constraint information.

[0053] The storage unit 101 of the server device 100 stores collective setting information indicating the contents of the collective setting related to the accepted registration.

[0054] For example, the storage unit 101 stores information shown in tables 909 and 910 in FIG.

[0055] The instruction receiving unit 401 of the portable terminal device 400 receives an instruction to execute a setting change related to the stored setting change information from a second worker who manages the property. The instruction receiving unit 401 receives, for example, an instruction to execute a plurality of setting changes related to the collective setting information. The instruction receiving unit 401 is realized by cooperation between the processor 11, the communication unit 14, the input unit 15, and the output unit 16. The instruction receiving unit 401 is an example of an instruction receiving means.

[0056] For example, when the manager X judges from the usage status of the floor that the date and time for executing the setting change has arrived, he takes the portable terminal device 400 and moves to the location where the facility device 500 to be the target of the setting change is set. Then, when the manager X performs an operation to start the execution work of the setting change on the portable terminal device 400, the instruction receiving unit 401 displays the image shown in FIG. 7 on the screen of the portable terminal device 400.

[0057] 7 includes a table 912 for selecting collective setting information, a floor plan 913 for making setting changes related to the collective setting information, a button 914 for executing the setting changes, and a button 915 for ending the setting changes. The table 912 includes collective setting information and on-site verification information. The on-site verification information is information indicating the result of the determination process executed by the first determination unit 402. When a button 912-1 is selected, the collective setting information in the table 912 can be displayed as a list of collective setting information registered by the administrator X in FIG. 6.

[0058] For example, when administrator X selects the collective setting information “Trigger 1” associated with the remote controls with the identification information “R02” and “R03” and the switch with the identification information “SW02” and taps button 914, the first judgment unit 402 executes a judgment process.

[0059] Specifically, the first determination unit 402 determines whether the portable terminal device 400 that has received an instruction to execute a setting change is located near the facility device 500 that is the target of the setting change related to the instruction, based on information acquired by the portable terminal device 400. The first determination unit 402 is realized by cooperation between the processor 11, the communication unit 14, and the input unit 15. The first determination unit 402 is an example of a first determination means.

[0060] For example, each of the facility devices 500 has a function of transmitting a Bluetooth (registered trademark) Low Energy (BLE) beacon signal, and the portable terminal device 400 has a function of detecting the beacon signal transmitted from the facility device 500 and has information indicating the correspondence between the beacon signal and the identification information of the facility device 500. When at least one of the radio wave intensities of the beacon signal from the facility device 500 that is the target of the setting change is equal to or greater than a predetermined value, the first determination unit 402 determines that the portable terminal device 400 is located in the vicinity of the facility device 500 that is the target of the setting change. The predetermined value is set arbitrarily by the manager of the property or a maintenance company of the facility device 500.

[0061] When the first determination unit 402 determines that the radio wave intensity of the beacon of any of the indoor units with identification information “IU05” and “IU06” and the lighting devices with identification information “L11” and “L12” held by the portable terminal device 400 of the administrator X is equal to or greater than a predetermined value, that is, that the portable terminal device 400 is located in the vicinity of any of the indoor units with identification information “IU05” and “IU06” and the lighting devices with identification information “L11” and “L12”. The instruction receiving unit 401 then displays “Local verification” in the local verification information column of the table 912. Then, the instruction receiving unit 401 transmits the collective setting information “Trigger 1” to the server device 100.

[0062] On the other hand, when the first determination unit 402 determines that the portable terminal device 400 held by the administrator X is not located near any of the indoor units with the identification information "IU05" and "IU06" and the lighting devices with the identification information "L11" and "L12", the instruction receiving unit 401 displays "Not verified" in the field verification information column of the table 912 as shown in Fig. 7. Also, the instruction receiving unit 401 highlights the positions of the indoor units with the identification information "IU05" and "IU06" and the lighting devices with the identification information "L11" and "L12" in the floor plan 913 as shown in Fig. 7.

[0063] When the first determination unit 402 determines that the portable terminal device 400 is located near the facility equipment 500, the execution unit 102 of the server device 100 executes setting changes related to the received instruction for the facility equipment 500. For example, when an instruction to execute multiple setting changes related to the collective setting information is received by the instruction receiving unit 401, the execution unit 102 executes the multiple setting changes related to the instruction collectively. The execution unit 102 is realized by the processor 11 and the communication unit 14 working together. The execution unit 102 is an example of an execution means.

[0064] For example, when it is determined that the portable terminal device 400 held by the administrator X is located near either one of the indoor units with the identification information "IU05" and "IU06" and the lighting devices with the identification information "L11" and "L12", and the execution unit 102 receives the collective setting information "Trigger 1" from the portable terminal device 400, the execution unit 102 refers to the tables 909 and 910 in FIG. 6 stored in the storage unit 101 to identify the indoor units whose associations with the remote controls with the identification information "R02" and "R03" are to be changed and the lighting devices whose associations with the switch with the identification information "SW02" are to be changed. Then, the execution unit 102 transmits to the control device 600 a command to cancel the association between the remote control with identification information "R02" and the indoor units with identification information "IU05" and "IU06", a command to associate the remote control with identification information "R03" with the indoor units with identification information "IU05" and "IU06", and a command to cancel the association between the switch with identification information "SW02" and the lighting devices with identification information "L11" and "L12".

[0065] The execution unit 102 receives information indicating the result of the setting change from the facility device 500 that transmitted the command, and transmits the information indicating the result of the setting change to the portable terminal device 400. When the instruction receiving unit 401 of the portable terminal device 400 receives the information indicating the result of the setting change, it displays it on the screen. If the result of the setting change indicates that the setting change has been completed successfully, the manager X operates the remote control and the switch to check whether the association between the remote control and the indoor unit and the association between the switch and the lighting device have been changed as instructed. On the other hand, if the result of the setting change indicates that the setting change has not been completed successfully, the manager X takes appropriate action, such as contacting the maintenance company Y. If there are other setting changes to be performed, the manager X moves to the location of the facility device 500 to be changed, selects the collective setting information on the portable terminal device 400, and performs an instruction operation for the setting change. When the manager X determines that the setting change to be performed has been performed, he taps the button 915. When the instruction receiving unit 401 receives an instruction to end the setting change, it notifies the server device 100 of the end of the setting change. For example, when the administrator X taps the button 915, the instruction receiving unit 401 notifies the server device 100 of the end of the setting change, and the setting change processing in the portable terminal device 400 ends.

[0066] After the setting change process in the portable terminal device 400 is completed, the execution unit 102 of the server device 100 performs a process of confirming the setting change. Specifically, the execution unit 102 refers to the setting change information stored in the storage unit 101, and transmits a command to the facility device 500 included in the setting change information, requesting the transmission of the latest setting information. The execution unit 102 compares the latest setting information transmitted from the facility device 500 with the setting change information stored in the storage unit 101, and determines whether they match. Then, the execution unit 102 notifies the maintenance terminal device 200, the management terminal device 300, and the portable terminal device 400 of the comparison result.

[0067] For example, the execution unit 102 transmits a command to the indoor units having the identification information "IU05" and "IU06" to request the identification information of the currently associated remote control, and receives the remote control identification information from the indoor units having the identification information "IU05" and "IU06". The execution unit 102 then determines whether the received remote control identification information matches the remote control identification information "R03" associated with the changed indoor unit identification information "IU05" and "IU06" in table 909 of Fig. 6. Similarly, the execution unit 102 determines whether the latest setting information matches the setting change information for all the facility devices 500 and operation terminal devices 700 related to the setting change information stored in the storage unit 101.

[0068] When the executing unit 102 determines that the associations between all of the facility devices 500 and the operation terminal devices 700 related to the setting change information match, it transmits a message to the effect that all the setting changes have been completed successfully to the maintenance terminal device 200, the management terminal device 300, and the portable terminal device 400. On the other hand, when the executing unit 102 determines that the associations between any of the facility devices 500 and the operation terminal devices 700 related to the setting change information do not match, it transmits a message to the maintenance terminal device 200, the management terminal device 300, and the portable terminal device 400 to the effect that the setting changes have not been completed successfully.

[0069] Next, the process executed in the management system 1 according to the present embodiment will be described with reference to Fig. 8. Fig. 8 is a sequence diagram showing the flow of the process executed among the server device 100, the maintenance terminal device 200, the management terminal device 300, and the portable terminal device 400 included in the management system 1.

[0070] The setting change registration receiving unit 201 of the maintenance terminal device 200 receives, from a first worker who maintains the facility equipment 500, a registration of a setting change of the facility equipment 500 and a registration of a constraint for successively executing the setting change, and registers the contents of the setting change and the constraint in the server device 100 (step S101). For example, when a maintenance company Y receives a request from an administrator X for a setting change accompanying a change in the layout of a floor, the maintenance company Y inputs setting change information and constraint information into tables 905 and 906 in the maintenance terminal device 200 as shown in FIG. 5, the setting change registration receiving unit 201 transmits the input setting change information and constraint information to the server device 100.

[0071] The storage unit 101 of the server device 100 stores setting change information indicating the setting change related to the accepted registration and constraint information indicating the constraint (step S102). For example, the storage unit 101 stores information indicated by tables 905 and 906 in FIG.

[0072] The bulk setting registration acceptance unit 301 of the management terminal device 300 accepts, from the second operator, a bulk setting registration for collectively executing a plurality of setting changes related to the setting change information, and registers the contents of the bulk setting in the server device 100 (step S103). For example, after receiving a notification from the maintenance company Y that the registration of the setting changes has been completed, the administrator X inputs the bulk setting information into tables 909 and 910 in the management terminal device 300 as shown in FIG. 6, and the bulk setting registration acceptance unit 301 transmits the contents of the bulk setting to the server device 100.

[0073] The storage unit 101 of the server device 100 stores collective setting information indicating the contents of collective setting related to the accepted registration (step S104). For example, the storage unit 101 stores information indicated by tables 909 and 910 in FIG.

[0074] The instruction receiving unit 401 of the portable terminal device 400 receives a selection of collective setting information from a second worker who manages the property (step S105). For example, when the date and time when the setting change can be executed arrives, the manager X takes the portable terminal device 400 and moves to the location where the facility device 500 to be the target of the setting change is set, and performs an operation to start the work of executing the setting change, and the instruction receiving unit 401 displays the image of Fig. 7 on the screen. Then, when the manager X selects the collective setting information "Trigger 1" in the image of Fig. 7 and taps the button 914, the instruction receiving unit 401 receives the selection of the collective setting information "Trigger 1".

[0075] Then, the first determination unit 402 determines whether the portable terminal device 400 is located near the facility device 500 related to the selected collective setting information (step S106). If the first determination unit 402 determines that the portable terminal device 400 is located near the facility device 500 related to the selected collective setting information, the instruction receiving unit 401 notifies the server device 100 of the selected collective setting information (step S107). For example, if the first determination unit 402 determines that the portable terminal device 400 owned by the administrator X is located near either the indoor unit with the identification information "IU05" or "IU06" or the lighting device with the identification information "L11" or "L12", the instruction receiving unit 401 transmits the collective setting information "Trigger 1" to the server device 100.

[0076] The execution unit 102 of the server device 100 acquires setting change information related to the collective setting information (step S108) and transmits a setting change command to the facility devices 500 that are targets of the setting change (step S109). For example, when the execution unit 102 receives the collective setting information "Trigger 1" from the portable terminal device 400, it acquires the setting change information by referring to the tables 905 and 906 in FIG. 5 stored in the storage unit 101. Then, the execution unit 102 transmits to the control device 600 a command to cancel the association between the remote control having the identification information "R02" and the indoor units having the identification information "IU05" and "IU06", a command to associate the remote control having the identification information "R03" with the indoor units having the identification information "IU05" and "IU06", and a command to cancel the association between the switch having the identification information "SW02" and the lighting devices having the identification information "L11" and "L12".

[0077] When the execution unit 102 receives information indicating the result of the setting change from the facility device 500 that transmitted the command (step S110), it notifies the portable terminal device 400 of the result of the setting change (step S111). When the instruction acceptance unit 401 of the portable terminal device 400 receives the information indicating the result of the setting change, it displays it on the screen (step S112), and when it accepts an instruction to end the setting change, it notifies the server device 100 of the end of the setting change (step S113). For example, when the execution unit 102 receives a message indicating that the setting change has been successfully completed from the facility device 500, it transmits the message to the portable terminal device 400, and the instruction acceptance unit 401 displays the message on the screen. Then, when the administrator X taps the button 915 in FIG. 7, the instruction acceptance unit 401 notifies the server device 100 of the end of the setting change.

[0078] On the other hand, if the first determination unit 402 determines in step S106 that the portable terminal device 400 is not located in the vicinity of the facility device 500 related to the selected collective setting information, the instruction receiving unit 401 displays a determination result indicating that the portable terminal device 400 is not located in the vicinity (step S114). For example, as shown in Fig. 7, the instruction receiving unit 401 displays "Not verified" in the field verification information column of the table 912, and highlights the positions of the indoor units with the identification information "IU05" and "IU06" and the lighting devices with the identification information "L11" and "L12" on the floor plan 913.

[0079] Next, the execution unit 102 of the server device 100 refers to the setting change information stored in the storage unit 101, transmits a command to the facility device 500 included in the setting change information, requesting the transmission of the latest setting information, and receives the latest setting information from the facility device 500 (step S115). The execution unit 102 compares the received latest setting information with the setting change information stored in the storage unit 101, and determines whether they match (step S116). Then, the execution unit 102 notifies the maintenance terminal device 200, the management terminal device 300, and the portable terminal device 400 of the comparison result (steps S117 to S119). For example, the execution unit 102 transmits a command to the indoor units with the identification information "IU05" and "IU06" to request the identification information of the currently associated remote control, and determines whether the received remote control identification information matches the remote control identification information "R03" associated with the indoor unit identification information "IU05" and "IU06" after the change in table 909 in Fig. 6. The execution unit 102 transmits a comparison result message indicating whether or not there is a match to the maintenance terminal device 200, the management terminal device 300, and the portable terminal device 400.

[0080] According to this embodiment, the setting change designated by the maintenance company that maintains the equipment is not immediately executed, but the information of the setting change is temporarily stored, and the manager that manages the property can execute the setting change at any timing. As a result, when changing the setting of the equipment installed in the property, the work of the maintenance company and the manager can be performed independently. Therefore, the attendance of both the maintenance company and the manager is not required, the time required for schedule adjustment can be saved, and the time required for the setting change can be shortened. In addition, since the maintenance company does not need to go to the site where the setting change is to be performed, it becomes possible to change the settings of equipment in many properties in a short period of time, and the setting change work can be contracted at a low cost. In addition, in the past, even if the layout of the floor was changed, if the setting change was minor, the setting change was not performed due to the time and cost of schedule adjustment, which caused inconvenience to the users of the property. However, according to this embodiment, the setting change can be performed without the time and effort of schedule adjustment and at a low cost, so that an optimal environment can be provided for the users.

[0081] In addition, by having a maintenance company for the facility equipment who is familiar with the facility equipment register the setting changes, it is possible to prevent incorrect setting changes. Also, by allowing the property manager to select the timing for executing the setting changes, advanced setting changes that can only be made by a maintenance company who is familiar with the facility equipment can be executed at the earliest timing convenient for the manager without requiring the presence of the maintenance company.

[0082] Furthermore, according to this embodiment, the manager of the property can set the settings to be executed all at once, taking into consideration the usage status of the property such as an office, a commercial facility, etc. This eliminates the need to wait until all of the setting changes specified by the maintenance company can be changed consecutively, and allows setting changes that do not interfere with the use of the property to be executed early.

[0083] Furthermore, according to this embodiment, the maintenance company can specify constraints for successive execution in conjunction with the setting change information. This allows the administrator to execute setting changes successively, preventing problems caused by misalignment of the setting changes.

[0084] Furthermore, according to the present embodiment, by enabling the execution of a setting change when the portable terminal device is located near the facility device to be changed, it is possible to restrict the execution to a case where the administrator is near the facility device to be changed, thereby preventing the administrator from mistakenly recognizing the location of the facility device to be changed and changing the setting from the wrong location.

[0085] Furthermore, according to this embodiment, after multiple setting changes are implemented, a check is made to see if the latest setting information matches the setting change information registered by the maintenance company, thereby making it possible to detect problems such as setting changes overwriting each other, contrary to the intention of the maintenance company, thereby making it possible to prevent mistakes in setting changes.

[0086] (Embodiment 2) 9, the management system 1 according to the second embodiment includes a server device 100, one or more maintenance terminal devices 200, one or more management terminal devices 300, one or more facility devices 500, one or more control devices 600, and one or more operation terminal devices 700. The management system 1 according to the second embodiment differs from the first embodiment in that the operation terminal device 700 of the facility devices 500 receives an instruction to execute a setting change. Functions different from the first embodiment will be described below.

[0087] Functionally, the server device 100 comprises a memory unit 101 that stores information regarding a setting change of the facility equipment 500, an execution unit 102 that executes the setting change of the facility equipment 500, and a second judgment unit 103 that judges whether the facility equipment 500 is a device for operating the facility equipment 500 that is the target of the setting change.

[0088] Functionally, the operation terminal device 700 includes an instruction receiving unit 701 that receives an instruction to execute a setting change. The operation terminal device 700 is a device installed in a property in order to operate the facility equipment 500. The operation terminal device 700 is, for example, a remote control, a switch, or the like embedded in a wall.

[0089] The instruction receiving unit 701 of the operation terminal device 700 receives an instruction to execute a setting change related to the stored setting change information from a second worker who manages the property. The instruction receiving unit 701 is realized by cooperation between the processor 11, the communication unit 14, the input unit 15, and the output unit 16. The instruction receiving unit 701 is an example of an instruction receiving means.

[0090] The administrator X moves to a location where the facility device 500 to be changed in settings is set, and executes the setting change by performing a predetermined operation on the operation terminal device 700. The predetermined operation is a button operation, a switch operation, or the like on the operation terminal device 700. For example, when the administrator X operates a remote control with identification information "R02" and inputs a predetermined authentication code, the instruction receiving unit 701 displays an image for the administrator including an execution button for executing the setting change on the touch panel of the remote control. Then, when the administrator X taps the execution button on the touch panel of the remote control, the instruction receiving unit 701 notifies the server device 100 via the control device 600 of the identification information of the remote control and information indicating that the execution button has been tapped.

[0091] The second determination unit 103 of the server device 100 determines whether the operation terminal device 700 that has received an instruction to execute a setting change is a device for operating the facility equipment that is the target of the setting change related to the instruction, based on information transmitted from the operation terminal device. The second determination unit 103 is realized by the processor 11 and the communication unit 14 working together. The second determination unit 103 is an example of a second determination means.

[0092] For example, when the second judgment unit 103 receives from the control device 600 the identification information "R02" and information indicating that the execute button on the remote control has been tapped, it refers to tables 909, 910 in Figure 6 stored in the memory unit 101 and judges that the remote control with the identification information "R02" is a device for operating the indoor units with identification information "IU05", "IU06" that are the targets of the setting change.

[0093] When the second determination unit 103 determines that the operation terminal device 700 is a device for operating the facility device 500, the execution unit 102 executes the setting change related to the received instruction.

[0094] For example, the execution unit 102 executes the setting change related to the collective setting information "Trigger 1" associated with the identification information "R02".

[0095] Next, the processing executed in the management system 1 according to this embodiment will be described with reference to Fig. 10. Fig. 10 is a sequence diagram showing the flow of processing executed between the server device 100, the maintenance terminal device 200, the management terminal device 300, and the operation terminal device 700 included in the management system 1. Different step numbers are assigned to processing that differs from that of the first embodiment, and these processing will be described below.

[0096] The instruction receiving unit 701 of the operation terminal device 700 receives an instruction to execute the setting change related to the stored setting change information from a second worker who manages the property (step S201). Then, the instruction receiving unit 701 notifies the server device 100 that the instruction to execute the setting change has been given (step S202). For example, when the manager X moves to a location where the facility device 500 to be the target of the setting change is set and inputs an authentication code, the instruction receiving unit 701 displays an image for the manager on the touch panel of the remote control. Then, when the manager X operates the remote control with the identification information "R02" and inputs a predetermined authentication code, the instruction receiving unit 701 displays an image for the manager including an execution button for executing the setting change on the touch panel of the remote control. Then, when the manager X taps the execution button on the touch panel of the remote control, the instruction receiving unit 701 transmits the identification information of the remote control and information indicating that the execution button has been tapped to the server device 100 via the control device 600.

[0097] The second determination unit 103 of the server device 100 determines whether the operation terminal device 700 that has received the instruction to execute the setting change is a device for operating the facility equipment that is the target of the setting change related to the instruction (step S203). If the second determination unit 103 determines that the operation terminal device 700 that has received the instruction to execute the setting change is a device for operating the facility equipment that is the target of the setting change related to the instruction, the processing from step S108 onwards is performed. For example, when the second determination unit 103 receives from the control device 600 the identification information "R02" and information indicating that the execute button on the remote control has been tapped, the second determination unit 103 refers to the tables 909 and 910 in FIG. 6 and determines that the remote control with the identification information "R02" is a device for operating the indoor units with the identification information "IU05" and "IU06" that are the target of the setting change.

[0098] Furthermore, when the executing unit 102 receives information indicating the result of the setting change from the facility device 500 that sent the command (step S110), it notifies the operation terminal device 700 of the result of the setting change (step S204). The instruction accepting unit 701 of the operation terminal device 700 displays the information indicating the result of the setting change (step S205), and when it accepts an instruction to end the setting change, it notifies the server device 100 of the end of the setting change (step S206). For example, when the executing unit 102 receives a message indicating that the setting change has been successfully completed from the facility device 500, it transmits the message to the operation terminal device 700, and the instruction accepting unit 701 displays the message on the touch panel. Then, when the administrator X performs an operation to instruct the end of the setting change on the management screen, the instruction accepting unit 701 notifies the server device 100 of the end of the setting change.

[0099] According to this embodiment, even with an inexpensive management system that does not include a portable terminal device, it is possible to obtain the same effects as those of the first embodiment.

[0100] Furthermore, according to the present embodiment, when changing the settings of multiple types of equipment at once, an instruction to change the settings from an operation terminal device of a specific equipment can be used as a trigger for executing the setting changes at once. In the case of a simple operation terminal device such as a switch, the server device may not be able to detect the operation of the operation terminal device. However, the setting can be changed at once by changing the settings from the operation terminal device of equipment other than the equipment having a simple operation terminal device.

[0101] (Embodiment 3) As shown in Fig. 11, the management system 1 according to the third embodiment includes a server device 100, one or more maintenance terminal devices 200, one or more management terminal devices 300, one or more portable terminal devices 400, one or more facility devices 500, one or more control devices 600, and one or more operation terminal devices 700. The management terminal device 300 of the third embodiment obtains optimal batch setting information. The portable terminal device 400 obtains an optimal order for changing settings. Functions different from the first embodiment will be described below.

[0102] The management terminal device 300 functionally comprises a batch setting registration receiving section 301 that receives registration of batch settings for executing setting changes collectively, and a batch setting calculation section 302 that calculates combinations of setting changes.

[0103] Functionally, the portable terminal device 400 includes an instruction receiving unit 401 that receives an instruction to execute a setting change, a first determination unit 402 that determines whether the portable terminal device 400 is located in the vicinity of the equipment 500, and an order calculation unit 403.

[0104] The collective setting calculation unit 302 of the management terminal device 300 acquires information indicating the positions of the equipment devices 500 in the property, and calculates a combination of setting changes that minimizes the number of times the setting changes are executed collectively by determining a group based on the distance in the property between the equipment devices 500 that are the target of the setting changes related to the stored setting change information. The collective setting calculation unit 302 is realized by the processor 11, the communication unit 14, and the input unit 15 working together. The collective setting calculation unit 302 is an example of a collective setting calculation means.

[0105] For example, when the batch setting registration receiving unit 301 displays the image shown in Fig. 6 on the screen of the management terminal device 300, the batch setting calculation unit 302 acquires a floor plan including the equipment 500 for which the setting change is to be made, which is indicated in the setting change information in Fig. 6. For example, when the batch setting calculation unit 302 acquires the floor plan 902 in Fig. 4, the batch setting calculation unit 302 automatically calculates batch setting information based on the setting change information in Fig. 6 and the floor plan 902 in Fig. 4.

[0106] Here, the collective setting calculation unit 302 regards multiple facility devices 500 that are the target of setting changes and are within a predetermined range on the same floor, for example, a visually visible range, as one group, and attaches the same collective setting information label to the setting change information of the facility devices 500 in the same group. Then, the collective setting calculation unit 302 calculates a combination that minimizes the number of types of labels in the collective setting information, and the collective setting registration acceptance unit 301 inputs the calculated combination into the collective setting information column of tables 909 and 910, and presents it to the manager X as the initial value of the collective setting information. The manager X considers the usage status of the property and modifies the initial value of the collective setting information as necessary.

[0107] The order calculation unit 403 of the portable terminal device 400 acquires information indicating the positions of the equipment devices 500 in the property, and calculates the position of the property where the setting changes related to the collective setting information should be executed and the order of execution of the setting changes related to the collective setting information that minimizes the movement of the second worker when executing the setting changes related to the collective setting information, based on the positions of the equipment devices 500 in the property that execute the setting changes related to the stored collective setting information. The order calculation unit 403 is realized by cooperation between the processor 11, the communication unit 14, and the input unit 15. The order calculation unit 403 is an example of an order calculation means.

[0108] For example, when the manager X performs an operation to start the execution work of the setting change on the portable terminal device 400, the order calculation unit 403 acquires the setting change information of FIG. 6 and the floor plan 902 of FIG. 4 including the facility device 500 for which the setting change indicated in the setting change information of FIG. 6 is to be performed. Next, the order calculation unit 403 calculates the position where the manager X should execute the setting change for each label of the collective setting information. For example, in the case of the collective setting information "Trigger 1", the order calculation unit 403 calculates the position where the setting change should be executed, such as a position that is equally distant from the indoor unit and the lighting device associated with the collective setting information "Trigger 1" in the tables 909 and 910, a safe position where the indoor unit and the lighting device can be visually observed, etc. Hereinafter, the position where the setting change should be executed is referred to as the "attendance position". Then, the order calculation unit 403 calculates the attendance position for each collective setting information, and calculates the execution order of the setting change that minimizes the movement of the manager X, i.e., the distance between the attendance positions.

[0109] The instruction receiving unit 401 presents the second worker with the positions of the properties for which the setting change should be performed in the calculated execution order. For example, when the order of the collective setting information "Trigger 1" and "Trigger 2" is calculated, the instruction receiving unit 401 indicates the meeting position by a figure 916 on a floor plan 913 for executing the setting change of the collective setting information "Trigger 1" as shown in FIG. 12. Then, when the setting change of the collective setting information "Trigger 1" is completed, the instruction receiving unit 401 displays the meeting position of the collective setting information "Trigger 2" on the screen of the portable terminal device 400.

[0110] Next, the processing executed in the management system 1 according to this embodiment will be described with reference to Fig. 13. Fig. 13 is a sequence diagram showing the flow of processing executed between the server device 100, the maintenance terminal device 200, the management terminal device 300, and the portable terminal device 400 included in the management system 1. Different step numbers are assigned to processing that differs from that of the first embodiment, and these processing will be described below.

[0111] The batch setting calculation unit 302 of the management terminal device 300 determines groups based on the distances in the property between the equipment devices 500 that are the targets of the setting changes related to the stored setting change information, and calculates a combination of setting changes that will minimize the number of times setting changes will be executed collectively (step S301). For example, when the batch setting registration acceptance unit 301 displays the image shown in Fig. 6 on the screen of the management terminal device 300, the batch setting calculation unit 302 calculates a combination that will minimize the number of label types in the batch setting information, based on the setting change information in Fig. 6 and the floor plan 902 in Fig. 4.

[0112] Further, the order calculation unit 403 of the portable terminal device 400 calculates the position where the setting change related to the batch setting information should be performed and the execution order of the setting change that minimizes the movement of the second worker when performing the setting change related to the batch setting information based on the position in the property of the facility device that performs the setting change related to the stored batch setting information (step S302). For example, when the manager X performs an operation to start the execution work of the setting change on the portable terminal device 400, the order calculation unit 403 calculates the meeting position for each label of the batch setting information based on the setting change information of FIG. 6 and the floor plan 902 of FIG. 4. Furthermore, the order calculation unit 403 calculates the execution order of the setting change that minimizes the distance between the meeting positions. Then, in step S105, the instruction receiving unit 401 presents the position where the setting change should be performed to the second worker in the calculated execution order.

[0113] According to this embodiment, when there are no restrictions on the timing of setting change execution due to the usage status of the property, it is possible to present the contents of collective setting changes and the execution order of setting changes that minimize the time required for attendance, thereby improving work efficiency.

[0114] (Modification) Although the embodiment of the present disclosure has been described above, various modifications and applications are possible in implementing the present disclosure.

[0115] In the above embodiment, the management terminal device 300 and the portable terminal device 400 have been described as different devices, but this is not limiting. The management terminal device 300 and the portable terminal device 400 may be realized by a single portable device.

[0116] In the above embodiment, the facility equipment 500 receives the information on the settings transmitted by the server device 100 from the control device 600, but this is not limited to the above. The facility equipment 500 may be directly connected to the server device 100 so as to be able to communicate with the server device 100, and may directly transmit and receive information to and from the server device 100.

[0117] The server device 100 of the above embodiment may temporarily store the setting change information before the setting change and may be configured to return to the original state within a predetermined time, for example, within one day. This allows the device to return to the original normal state even if the setting change registered by the maintenance company contains an error.

[0118] The control device 600 of the above embodiment may temporarily store the setting change information before the setting change and may be configured to return to the original state within a predetermined time, for example, within one day. This allows the setting to be returned to the original state if communication with the facility device 500 becomes impossible due to a network malfunction after the setting change.

[0119] In the above-mentioned first embodiment, an example is shown in which a BLE beacon is used in the process of determining whether or not the portable terminal device 400 is located near the facility device 500 that is the target of the setting change, but the present invention is not limited to this. For example, the determination process may be performed by uploading a code image or information indicated by the code image presented on the facility device 500 or near the facility device 500 from the portable terminal device 400, and by using information from a global positioning system (GPS) or an access point. The determination process may also be performed based on whether or not an NFC (Near Field Communication) device installed near the facility device 500 or the facility device 500 is read. For example, the server device 100 may be connected to an entrance / exit management system that can identify people entering and leaving a property, and may perform the determination process by detecting that an administrator has entered a floor on which the facility device 500 that executes the setting change is installed.

[0120] In the above-mentioned first embodiment, if a message is received in step S111 indicating that the setting change has not been completed normally, the maintenance terminal 200 and the management terminal 300 may be notified that an error has occurred.

[0121] In the above-described first embodiment, when determining whether the portable terminal device 400 is located near the facility device 500 that is the target of the setting change, the proximity between the portable terminal device 400 and the facility device 500 that is the target of the setting change is determined, but this is not limiting. For example, the proximity between the facility device 500 that is the target of the setting change and a facility device 500 that is not the target of the setting change and that is in proximity to the facility device 500 that is the target of the setting change may be determined.

[0122] In the above-mentioned second embodiment, the server device 100 receives the information that the remote control has been operated and transmits a command to change the settings, but the division of functions between the remote control and the server device 100 is not limited to this. For example, the remote control may have a function to detect a predetermined operation and transmit collective setting information to the server device 100 when the predetermined operation is detected. Also, the remote control may acquire setting change information associated with the remote control in advance and transmit a setting change command to the facility device 500 when the predetermined operation is detected.

[0123] In the above-mentioned second embodiment, the remote control of the indoor unit transmits information indicating that the execute button has been tapped to the server device 100, but this is not limiting. For example, the server device 100 may monitor the remote control operation, and when an operation that can be detected by the server device 100 is performed on the remote control, the second determination unit 103 may start a determination process.

[0124] In the above third embodiment, the management terminal device 300 has the batch setting calculation unit 302, and the portable terminal device 400 has the order calculation unit 403. However, the present invention is not limited to this. The server device 100 may have the batch setting calculation unit 302 and the order calculation unit 403. The batch setting calculation unit 302 of the server device 100 may transmit the calculation result to the management terminal device 300, and the order calculation unit 403 of the server device 100 may transmit the calculation result to the portable terminal device 400.

[0125] In addition, by applying an operating program that specifies the operation of each device included in the management system 1 of the above embodiment to an existing personal computer or information terminal device, it is also possible to cause the personal computer or information terminal device to function as a device that performs functions equivalent to those of the management system 1 of the embodiment.

[0126] Furthermore, the method of distribution of such a program is arbitrary; for example, the program may be stored on a computer-readable recording medium such as a CD-ROM (Compact Disk Read-Only Memory), a DVD (Digital Versatile Disk), or a memory card and distributed, or the program may be distributed via a communications network such as the Internet.

[0127] Various embodiments and modifications of the present disclosure are possible without departing from the broad spirit and scope of the present disclosure. The above-described embodiments are for explaining the present disclosure and do not limit the scope of the present disclosure. In other words, the scope of the present disclosure is indicated by the claims, not the embodiments. Various modifications made within the scope of the claims and the scope of the disclosure equivalent thereto are considered to be within the scope of the present disclosure. [Industrial Applicability]

[0128] According to the present disclosure, it is possible to provide a management system, management method, and program that enable the work of a person maintaining the equipment and the work of a person managing the property to be performed independently when changing the settings of equipment installed in a property. [Explanation of symbols]

[0129] 1 Management system, 11 Processor, 12 Main memory unit, 13 Auxiliary memory unit, 14 Communication unit, 15 Input unit, 16 Output unit, 17 RTC, 18 Bus, 100 Server device, 101 Memory unit, 102 Execution unit, 103 Second judgment unit, 200 Maintenance terminal device, 201 Setting change registration reception unit, 300 Management terminal device, 301 Batch setting registration reception unit, 302 Batch setting calculation unit, 400 Portable terminal device, 401, 701 Instruction reception unit, 402 First judgment unit, 403 Order calculation unit, 500 Facility equipment, 600 Control device, 700 Operation terminal device, 800 Network, 901, 902, 913 Floor plan, 903 Legend, 904, 908, 911 Image, 905, 906, 909, 910, 912 Tables, 907,916 Shapes, 912-1,914,915 Buttons.

Claims

1. A management system that manages equipment installed in a property via a network, a setting change registration receiving means for receiving a registration of a setting change related to the facility device from a first worker who performs maintenance on the facility device; a storage means for storing setting change information indicating the content of the setting change related to the accepted registration; an instruction receiving means for receiving an instruction to execute a setting change related to the stored setting change information from a second operator who manages the property; an execution unit that executes a setting change related to the received instruction for the facility device, a collective setting registration receiving unit configured to receive from the second operator a collective setting registration for grouping a plurality of the setting changes related to the stored setting change information and executing the settings changes collectively for each group; The storage means stores collective setting information indicating the contents of the collective setting related to the accepted registration, The instruction receiving means receives an instruction to execute a plurality of setting changes related to the stored batch setting information, The execution means executes a plurality of setting changes related to the received instructions all at once, The setting change registration receiving means receives, from the first worker, a registration of a constraint for consecutively executing setting changes of a plurality of facility devices; the storage means stores constraint information indicating constraints related to the accepted registration in association with the setting change information; the collective setting registration accepting means registers collective settings for collectively executing a plurality of setting changes related to the setting change information associated with the constraint information; Management system.

2. A management system for managing equipment installed in a property via a network, comprising: a setting change registration receiving means for receiving a registration of a setting change related to the facility device from a first worker who performs maintenance on the facility device; a storage means for storing setting change information indicating the content of the setting change related to the accepted registration; an instruction receiving means for receiving an instruction to execute a setting change related to the stored setting change information from a second operator who manages the property; an execution unit that executes a setting change related to the received instruction for the facility device, the management system includes a portable terminal device connected to the network; The portable terminal device includes the instruction receiving means, The management system further includes a first determination means for determining whether or not a portable terminal device that has received an instruction to execute the setting change is located near the facility equipment that is the target of the setting change related to the instruction, based on information acquired by the portable terminal device; When the first determination means determines that the portable terminal device is located near the facility equipment, the execution means executes the setting change related to the accepted instruction. Management system.

3. A management system for managing equipment installed in a property via a network, comprising: a setting change registration receiving means for receiving a registration of a setting change related to the facility device from a first worker who performs maintenance on the facility device; a storage means for storing setting change information indicating the content of the setting change related to the accepted registration; an instruction receiving means for receiving an instruction to execute a setting change related to the stored setting change information from a second operator who manages the property; an execution unit that executes a setting change related to the received instruction for the facility device, The management system includes an operation terminal device installed in the property for operating the facility equipment, The operation terminal device includes the instruction receiving means, The management system further includes a second determination means for determining whether or not an operation terminal device that has received an instruction to execute the setting change is a device for operating the facility equipment that is the target of the setting change related to the instruction, based on information transmitted from the operation terminal device; When the second determination means determines that the operation terminal device is a device for operating the facility equipment, the execution means executes the setting change related to the accepted instruction. Management system.

4. A management system for managing equipment installed in a property via a network, comprising: a setting change registration receiving means for receiving a registration of a setting change related to the facility device from a first worker who performs maintenance on the facility device; a storage means for storing setting change information indicating the content of the setting change related to the accepted registration; an instruction receiving means for receiving an instruction to execute a setting change related to the stored setting change information from a second operator who manages the property; an execution unit that executes a setting change related to the received instruction for the facility device, a collective setting registration receiving unit configured to receive from the second operator a collective setting registration for grouping a plurality of the setting changes related to the stored setting change information and executing the settings changes collectively for each group; The storage means stores collective setting information indicating the contents of the collective setting related to the accepted registration, The instruction receiving means receives an instruction to execute a plurality of setting changes related to the stored batch setting information, The execution means executes a plurality of setting changes related to the received instructions all at once, a collective setting calculation means for calculating a combination of setting changes that minimizes the number of times the setting changes are to be performed collectively by acquiring information indicating the positions of the equipment in the property, and determining the group based on a distance in the property between the equipment devices that perform the setting changes related to the stored setting change information, The collective setting registration accepting unit presents the calculated combination to the second worker. Management system.

5. A management system for managing equipment installed in a property via a network, comprising: a setting change registration receiving means for receiving a registration of a setting change related to the facility device from a first worker who performs maintenance on the facility device; a storage means for storing setting change information indicating the content of the setting change related to the accepted registration; an instruction receiving means for receiving an instruction to execute a setting change related to the stored setting change information from a second operator who manages the property; an execution unit that executes a setting change related to the received instruction for the facility device, a collective setting registration receiving unit configured to receive from the second operator a collective setting registration for grouping a plurality of the setting changes related to the stored setting change information and executing the settings changes collectively for each group; The storage means stores collective setting information indicating the contents of the collective setting related to the accepted registration, The instruction receiving means receives an instruction to execute a plurality of setting changes related to the stored batch setting information, The execution means executes a plurality of setting changes related to the received instructions all at once, and a sequence calculation means for calculating, based on the positions in the property of the equipment that executes the setting change related to the stored batch setting information, the position of the property where the setting change related to the batch setting information should be executed and an execution sequence of the setting change that minimizes the movement of the second worker when executing the batch setting information, the instruction receiving means presents to the second worker, in the calculated execution order, positions of the property where the setting change is to be executed; Management system.

6. A management method executed in a management system that manages equipment installed in a property via a network, comprising: accepting registration of a setting change regarding the facility device from a first worker who performs maintenance on the facility device; accepting, from the first worker, registration of a constraint for consecutively executing setting changes of a plurality of facility devices; receiving, from a second operator managing the property, a registration of a collective setting for grouping a plurality of setting changes related to the setting change information stored in a storage means that associates and stores setting change information indicating the content of the setting change related to the accepted registration with constraint information indicating constraints related to the accepted registration, and executing the setting changes for each group in a collective manner; registering a collective setting for collectively executing a plurality of setting changes related to the setting change information associated with the constraint information; receiving, from the second operator, an instruction to execute a plurality of setting changes related to the collective setting information stored in the storage means that stores collective setting information indicating contents of the collective setting related to the received registration; Execute a plurality of setting changes related to the received instructions collectively for the facility devices. Management method.

7. Computer, a setting change registration receiving means for receiving registration of setting changes related to the facility equipment from a first worker who performs maintenance on the facility equipment installed in the property; a storage means for storing setting change information indicating the content of the setting change related to the accepted registration; an instruction receiving means for receiving an instruction to execute a setting change related to the stored setting change information from a second operator who manages the property; an execution means for executing a setting change related to the received instruction for the facility device; a collective setting registration receiving unit that receives, from the second operator, a collective setting registration for grouping a plurality of setting changes related to the stored setting change information and executing the settings changes collectively for each group; The storage means stores collective setting information indicating the contents of the collective setting related to the accepted registration, The instruction receiving means receives an instruction to execute a plurality of setting changes related to the stored batch setting information, The execution means executes a plurality of setting changes related to the received instructions all at once, The setting change registration receiving means receives, from the first worker, a registration of a constraint for consecutively executing setting changes of a plurality of facility devices; the storage means stores constraint information indicating constraints related to the accepted registration in association with the setting change information; the collective setting registration accepting means registers collective settings for collectively executing a plurality of setting changes related to the setting change information associated with the constraint information; program.

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